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Panasonic KX-VC300 Operating Instructions Manual
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Panasonic KX-VC300 Operating Instructions Manual

Panasonic KX-VC300 Operating Instructions Manual

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Download this manual See also: Operating Manual, User Manual
Operating Manual
HD Visual Communication Unit
KX-VC300/KX-VC600
Model No.
Thank you for purchasing this Panasonic product.
Please read this manual carefully before using this product and save this manual for future use.
KX-VC300/KX-VC600: Software File Version 2.40 or later
In this manual, the suffix of each model number (e.g., KX-VC600NA) is omitted unless necessary.
Document Version: 2012-03

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Summary of Contents for Panasonic KX-VC300

  • Page 1 Thank you for purchasing this Panasonic product. Please read this manual carefully before using this product and save this manual for future use. KX-VC300/KX-VC600: Software File Version 2.40 or later In this manual, the suffix of each model number (e.g., KX-VC600NA) is omitted unless necessary.

  • Page 2: Feature Highlights

    If you are using the KX-VC300, sending images in Full HD can only be done by purchasing an activation key card (KX-VCS401) to activate this feature (Page 107). If using 2 or more Digital Boundary Microphones, stereo output can be enabled through system settings (Page 95). When using Digital Boundary Microphones and an Analog Boundary Microphone together, stereo output may be unavailable depending on the connection configuration (Page 25, Page 27).
  • Page 3 For details about the types of non-Panasonic video conference systems you can connect to, contact your dealer. Communication cannot be encrypted when you connect to a non-Panasonic video conference system. Instead, connect over an intranet or via a VPN (Virtual Private Network).
  • Page 4 Introduction MCU Connection By connecting to an MCU (multipoint control unit), you can make multiple-party video conference calls with 5 or more parties, rather than the normal maximum of 4 parties (Page 49). For details about the types of MCUs you can connect to, contact your dealer. Communication cannot be encrypted when you connect to an MCU.
  • Page 5 CD-ROM before using this product. Also, some software parts of this product are licensed under the MOZILLA PUBLIC LICENSE (MPL). At least three (3) years from delivery of products, Panasonic will give to any third party who contacts us at the contact information provided below, for a charge of no more than the cost of physically distributing source code, a complete machine-readable copy of the corresponding source code and the copyright notices covered under GPL, LGPL, and MPL.
  • Page 6 Introduction Precaution Notice for users in California This product contains a CR coin cell lithium battery that contains perchlorate material—special handling may apply. See www.dtsc.ca.gov/hazardouswaste/perchlorate Information on disposal in other countries outside the European Union These symbols are only valid in the European Union. If you wish to discard these items, please contact your local authorities or dealer and ask for the correct method of disposal.

  • Page 7: Table Of Contents

    Calling by Entering an Address Directly .................41 Calling from the Call History ...................44 Answering a Video Conference Call ................47 Connecting to a Non-Panasonic Video Conference System ........48 Connecting to an MCU ....................49 Changing the Screen Layout ..............51 Changing the Screen Layout during a 2-party Video Conference Call ......51 Changing the Screen Layout during a 3-party Video Conference Call ......53...
  • Page 8 Activating Enhanced Features ..................83 Overview of Activation Keys ...................83 Enabling Multiple-Party Video Conference Calls (KX-VC300 only) ........83 Enabling the Sending of Images in Full HD Resolution (KX-VC300 only) ......83 Contacts and Settings ................84 Adding Contacts to the Contact List ................84 Registering a New Contact .....................84...
  • Page 9 Table of Contents Deleting Local Site Information ..................115 Input ......................116 Inputting Letters and Numbers ..................116 Miscellaneous ..................121 Changing the Remote Control Batteries ..............121 Cleaning the Unit ......................122 Additional Information .................123 Troubleshooting ......................123 Basic Operation ......................123 Audio ..........................128 System Settings ......................129 If These Messages Appear ..................130 Miscellaneous .......................137 Specifications ..................138...

  • Page 10: For Your Safety

    For Your Safety For Your Safety For Your Safety WARNING To prevent personal injury and/or damage to property, be sure to observe the following safety precautions. General The following symbols classify and describe the Follow all warnings and instructions level of hazard and injury caused when this unit is marked on the unit.
  • Page 11 For Your Safety Do not attempt to repair the power cord, Clean the AC plug periodically with a plug, or AC adaptor. If the power cord or soft, dry cloth to remove dust and other plug is damaged or frayed, contact an debris.
  • Page 12 For Your Safety Battery CAUTION The battery contains diluted sulfuric acid, a very toxic substance. If the battery leaks and the liquid inside spills Power on the skin or clothing, immediately When the unit is not used over an wash it off with plenty of clean water. If extended period of time, take the the liquid splashes into eyes, batteries out of the remote control.

  • Page 13: Document Version 2012-03 Operating Manual

    For Your Safety This product contains batteries. Replace only with the same or equivalent type. Improper use or replacement may cause overheating, rupture or explosion resulting in injury or fire. Dispose of used batteries according to the instructions of your local solid waste officials and local regulations.

  • Page 14: Before Operation

    Before Operation Notes about Operation Avoid placing the device in areas with high Before Operation humidity, and exposing it to rain. Neither the main unit nor the power plug is water Please pay attention to the following points when using resistant.

  • Page 15: Data Security

    By installing and using this device, you are responsible Panasonic is not responsible for any damages for maintaining the privacy and usage rights of images caused by improper use of this device.

  • Page 16: Federal Communications Commission Requirements

    Before Operation Federal Communications Commission Requirements Federal Communications Commission Interference Statement This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.

  • Page 17: Preparation

    Preparation Accessory Information Preparation The following accessories are included: Included Accessories Accessories Quantity AC adaptor (Part No.: PNLV6506) Power cord Remote control (Part No.: N2QAYB000674) Batteries (AA dry cell) CD-ROM (included manuals, etc.) Note • Product documentation may vary depending on the country/area of use. Document Version 2012-03 Operating Manual...

  • Page 18: Part Names And Usage

    Preparation Part Names and Usage Main Unit (Front) Power LED Shows the power status. The LED is green when the power is on and off when the power is off. Remote Control Signal Receiver Receives Remote Control signals. The maximum range of reception is approximately 8 m (26.2 ft) from front of the unit, and approximately 3 m (9.8 ft) from 20°...

  • Page 19: Main Unit (Back)

    Preparation Main Unit (Back) KX-VC600 KX-VC300 Camera Control terminal (KX-VC600 only) Not used. RS-232C terminal Not used. MIC (Digital) jack (KX-VC600 only) (Page 24) Used to connect the Digital Boundary Microphone (optional) (Page 22). MIC (Analog) jack (Page 24) Used to connect the Analog Boundary Microphone (optional) (Page 22).
  • Page 20 Preparation HDMI terminal (Page 24) Used to connect to the display with an HDMI cable. Component terminal (Page 29) Used to connect to the display with a component video cable. DC IN (Page 25) Connect the AC adaptor’s DC cord. Operating Manual Document Version 2012-03...

  • Page 21: Remote Control

    Preparation Remote Control Press to show the sub video camera’s images on your and the other party’s display during a video conference call. When not on a video conference call, the sub video camera’s images are shown on your display only (Page 77). Press to show your computer’s Press to display/hide information screen on your and the other party’s...

  • Page 22: Boundary Microphone (Optional Accessory)

    Preparation Boundary Microphone (Optional Accessory) Boundary Microphone Boundary Microphone (Digital Interface Type) (Analog Interface Type) (Proprietary cable included. (Proprietary cable included. Cable length: approx. 8.5 m Cable length: approx. 7 m [approx. 28 ft]) [approx. 23 ft]) Model No.: KX-VCA001 Model No.: KX-VCA002 MIC Mute button Press to mute your own voice so that other video conference call participants cannot hear you...

  • Page 23: Led Patterns

    Preparation LED Patterns LEDs indicate the operational status of the unit, as follows: LED pattern Status Light blue on • Starting up Slow blue flashing • Idle state Blue on • In a video conference call (including when dialing, receiving a video conference call, and being disconnected) Orange on •...

  • Page 24: Connecting The Unit

    Preparation Connecting the Unit Note • If your display is not compatible with HDMI, use a component cable (Page 29). Since This section describes how to connect the main video sound signals are not transmitted when camera, display, microphone, LAN cable, AC adaptor using a component cable, connect an and power cord.
  • Page 25 (Page 95). • If you are connected to an MCU or non-Panasonic video conference system, the output sent to the other party will be monaural. • When using Digital Boundary Microphones and...
  • Page 26 Preparation Noise A quiet A regular A noisy level/ room (40 room (45 room (50 Micro– dBsplA) dBsplA) dBsplA) phone Display approx. approx. approx. 2.2 m 1.2 m (13.1 ft) (13.1 ft) (approx. (approx. (approx. Microphone Microphone 9.8 ft) 7.2 ft) 3.9 ft) approx.
  • Page 27 Make sure that the microphone is placed with it’s connector facing the display. • If you are connected to an MCU or non-Panasonic video conference system, the output sent to the other party will be monaural. • If a headset is connected, audio from the...
  • Page 28 Preparation Amplifier/Active Speaker About Headset Connection You can connect a headset to the headset jack on the front of the unit. This section describes how to connect an amplifier/ active speaker. Headset Connect the amplifier/active speaker to the Audio Out L/R jack on the back of the unit using a stereo Note pin plug cable.
  • Page 29 Preparation Connecting the Display with a Component Cable If your display does not have an HDMI terminal, use a component cable for connection. Connect the display to the Component terminal on the back of the unit using a component cable. Note •...

  • Page 30: Turning The Power On/Off

    Preparation Turning the Power On/Off Note • Make sure that peripheral devices (e.g., display, main video camera) are turned on. Press the Power button on the front of the unit. • The Power LED turns on. Then, the Status LED starts flashing blue slowly, and the Home screen is displayed.

  • Page 31: Screen Display

    Preparation Screen Display Home Screen (Idle Screen) Displayed when the power is turned on. Also displayed when the [Home] button is pressed on the remote control. Main Video Camera Image Displays the video from the main video camera. Unit Information The information displayed differs depending on the selected connection mode (Page 105).

  • Page 32: Menu Screen (Idle Screen)

    Preparation Icon Status Microphone is muted. Note • If the MIC detection setting has been disabled through system settings (Page 92), the icon will not be displayed even if the Boundary Microphone or headset microphone is muted. Network, server (any kind), or peripheral connection error (no connection, device error, etc.).
  • Page 33 Preparation IP mode: The connection mode, local site name, IP address, (if using a SIP server [Page 105], the SIP user name), maximum bandwidth, and encryption status. • If the local site name or SIP user name is too long to display, it will be shortened and ended with "...".

  • Page 34: Video Conference Call Screen

    Preparation Video Conference Call Screen Other party’s information When registered in the contact list: The other party’s name/group name is displayed. When not registered in the contact list: The other party’s IP address, SIP URI (SIP user name@SIP domain name), host name (e.g., www.example.com), MCU’s conference room number@IP address, or MCU’s SIP user name@IP address is displayed.
  • Page 35 Preparation • You can set whether to display the icon. This setting affects all displayed images (excluding your own image) (Page 92). For example, if icon display has been enabled, the icon will be displayed on the image of all other parties, but not on your own image. However, if icon display has been disabled, the icon will not be displayed on any of the images.

  • Page 36: Starting A Video Conference

    • If you are using the KX-VC300, 3-party/4-party video conference calls can only be made after purchasing an activation key card (KX-VCS301) to activate multiple-party video conference calls (Page 107). For details about the activation key, contact your dealer.
  • Page 37 Starting a Video Conference Calling from the Home Screen Press [Home]. • The Home screen is displayed. With the dial keys, enter a One-Touch Connection number (1 to 5). • The information registered in the selected One-Touch Connection number is displayed. Press [Start] to start the call.
  • Page 38 Starting a Video Conference Calling from the Menu Screen Note • From the Menu screen, you can make a video conference call using up to 300 speed dial numbers (1 to 300). (From the Home screen, you can make a video conference call using up to 5 One-Touch Connection numbers [1 to 5].) Press [Menu].

  • Page 39: Calling From The Contact List (2-Party Conference/3-Party Conference/4-Party Conference)

    Starting a Video Conference Calling from the Contact List (2-party Conference/3-party Conference/4-party Conference) Note • To make a video conference call from the contact list, you must first register contacts in the contact list (Page 84). • If "IP Address" is set to "Auto" on the network settings screen (Page 89), the unit’s IP address will be automatically obtained using a DHCP server, and therefore may change to a different IP address from the one registered in the other party’s contact list.
  • Page 40 Starting a Video Conference Select the entry you want to call using [ • You can switch the index tab back and forth using ]. (Index tabs in which no entries exist will be skipped.) • Press a numeric button on the remote control to switch to the index tab assigned to that button, as shown below.

  • Page 41: Calling By Entering An Address Directly

    The input screen is displayed. Select "Multi-Point" using [ Note • If you are using the KX-VC300, you can select "Multi-Point" after purchasing an activation key card (KX-VCS301) to activate multiple-party video conference calls (Page 107). For details about the activation key, contact your dealer.
  • Page 42 Starting a Video Conference Enter the IP address, SIP URI (or SIP user name), or MCU’s conference room number@IP address. Note • If the IP address contains 1 or 2 digit numbers, enter these numbers as they are. Do not enter like [.001].
  • Page 43 Starting a Video Conference • You can refer to the contact list when entering the IP address, SIP URI (or SIP user name), or MCU’s conference room number@IP address, by following the procedure below (You cannot enter a destination using the call history.): Press [G].

  • Page 44: Calling From The Call History

    Note • If you are using the KX-VC300, 3-party/4-party video conference calls using the outgoing call history can only be made after purchasing an activation key card (KX-VCS301) to activate multiple-party video conference calls (Page 107). For details about the activation key, contact your dealer.
  • Page 45 Starting a Video Conference Press [Menu]. • The Menu screen is displayed. Select "Call History" using [ ] and press [Enter]. • The outgoing call history screen is displayed. 2, 3 Note • The result of the video conference call is displayed in the "Call result"...
  • Page 46 Starting a Video Conference • When a party that is not registered in your contact list is selected, if you press [B], the contact list registration screen will be displayed and a new contact can be registered (Page 86). If a host name is displayed in the "Site"...

  • Page 47: Answering A Video Conference Call

    Starting a Video Conference Answering a Video Conference Call Depending on your setting, you can either respond to a request to participate in a video conference call manually (manual answer) or automatically (automatic answer) (Page 90). Note • Make sure that peripheral devices (e.g., display, main video camera) are turned on. When Manual Answer is Set When a video conference call is incoming there will be an incoming call ring, and a dialog box is displayed.

  • Page 48: Connecting To A Non-Panasonic Video Conference System

    Starting a Video Conference Connecting to a Non-Panasonic Video Conference System You can connect to a non-Panasonic video conference system and have a 2-party video conference call. Intranet Note • Non-Panasonic video conference systems you want to connect to must meet the following criteria.

  • Page 49: Connecting To An Mcu

    Starting a Video Conference Connecting to an MCU Connecting to an MCU allows you to have a video conference call with 5 or more parties. Intranet Note • MCUs you want to connect to must meet the following criteria. Confirm the settings of the MCU. –...
  • Page 50 Doing so allows you to operate (e.g., change the screen layout) the MCU remotely. Note • Tone signals can only be sent when connecting to an MCU. They cannot be sent between Panasonic HD Visual Communication Units. • Features and operations that can be performed remotely will vary depending on the MCU.

  • Page 51: Changing The Screen Layout

    Changing the Screen Layout Changing the Screen Layout during a 2-party Video Conference Call You can choose from 3 different screen layouts when taking part in a 2-party video conference call. Press [Layout]. • The screen will cycle through the available layouts each time you press [Layout].
  • Page 52 [R]: The screen layout will be switched to Layout 1. • When connecting to an MCU or non-Panasonic video conference system, images received from the other party may not be displayed in the correct aspect ratio (the ratio of the width of the image to its height).

  • Page 53: Changing The Screen Layout During A 3-Party Video Conference Call

    Changing the Screen Layout Changing the Screen Layout during a 3-party Video Conference Call You can choose from 7 different screen layouts when taking part in a 3-party (This Site, Site 1, Site 2) video conference call. Press [Layout]. • The screen will cycle through the available layouts each time you press [Layout].
  • Page 54 Changing the Screen Layout Layout 1 Layout 2 Layout 7 Layout 3 Layout 6 Layout 4 Layout 5 A: Site 1 B: Site 2 C: This Site Operating Manual Document Version 2012-03...
  • Page 55 Changing the Screen Layout Note • You can press [B], [R], or [G] to switch the screen layout to that button’s pre-assigned layout. layout displayed by each button depends on the screen layout currently in use. You cannot switch the screen layout to Layout 2 directly. However, you can switch to Layout 2 if you press [Layout] first (Page 53).

  • Page 56: Changing The Screen Layout During A 4-Party Video Conference Call

    Changing the Screen Layout Changing the Screen Layout during a 4-party Video Conference Call You can choose from 6 different screen layouts when taking part in a 4-party (This Site, Site 1, Site 2, Site 3) video conference call. Press [Layout]. •...
  • Page 57 Changing the Screen Layout Layout 1 Layout 2*¹ Layout 6 Layout 3 Layout 5 Layout 4 A: Site 1 B: Site 2 C: Site 3 D: This site Image edges are trimmed and the image is centered. Document Version 2012-03 Operating Manual...
  • Page 58 Changing the Screen Layout Note • You can press [B], [R], or [G] to switch the screen layout to that button’s pre-assigned layout. The layout displayed by each button depends on the screen layout currently in use. Display Screen Layout Remote sites Layout 1 All Sites...

  • Page 59: Controlling A Ptz Camera

    The features that can be used may be limited depending on your video camera model. (e.g., A video camera with only a zoom feature) • When the other party is using a non-Panasonic video conference system, some operations may not be available, or unintended operations may occur. Press [CAM Ctrl].
  • Page 60 Controlling a PTZ Camera Press the buttons of the remote control to operate the PTZ camera. [B]: Zoom out [R]: Zoom in ]: Pan the camera left/right. ]: Tilt the camera up/down. • The movement continues as long as you hold down the button, and stops when you release the button.

  • Page 61: Registering A Preset

    Controlling a PTZ Camera Registering a Preset When you are not on a video conference call, you can register up to 9 presets (pan, tilt, and zoom position) of the PTZ camera connected as the main video camera on your side. Note •...
  • Page 62 Controlling a PTZ Camera Press a numeric button (1–9) to select the preset number to use. • The selected preset number is displayed in the upper right corner of the screen. Note • When a preset number that has already been registered is selected and preset registration is performed, that preset’s registered information will be overwritten.

  • Page 63: Recalling A Registered Preset

    Controlling a PTZ Camera Recalling a Registered Preset During a video conference call, you can set your own PTZ camera’s direction and zoom settings to a desired position by selecting a registered preset. Note • For details about compatible PTZ camera models, contact your dealer. •...

  • Page 64: Adjusting The Volume And Tone

    Adjusting the Volume and Tone Adjusting the Volume You can adjust the volume during a video conference call. Press [Volume (+/–)]. • The volume level bar is displayed at the bottom of the screen. Adjust the volume using [Volume (+/–)]. •...

  • Page 65: Muting The Microphone

    Adjusting the Volume and Tone Muting the Microphone During a video conference call, you can mute the microphone so that your voice cannot be heard by the other party. You will be able to hear the other party’s voice, but they will not be able to hear you. Note •...
  • Page 66 Adjusting the Volume and Tone Muting the Microphone (Operation with the Boundary Microphone) Press the MIC Mute button. • An icon appears in the status display area of the screen (Page 31), and the LED light on the Boundary Microphone (Page 22) becomes red. Make sure the color of the LED changes.

  • Page 67: Reducing Microphone Noise (Kx-Vc600 Only)

    Adjusting the Volume and Tone Reducing Microphone Noise (KX-VC600 only) You can reduce the amount of ambient noise picked up by the microphone (shuffling of papers, etc.) during a video conference call. When noise reduction is in effect, the volume level of voices may also be reduced. Press [Y].

  • Page 68: Adjusting The Tone

    After a video conference call is finished, the tone setting returns to the value set before starting the call. • When connecting to an MCU or non-Panasonic video conference system, the tone is set to "Standard" and cannot be changed. Operating Manual...

  • Page 69: Displaying Other Video Sources

    Displaying Other Video Sources Displaying a Computer’s Screen You can display a computer’s screen on your display and to other parties by connecting the computer to the unit. This is convenient when explaining something on the computer’s screen while showing it to others, for example. Main video camera Computer Router...
  • Page 70 When using the KX-VC300, you can display the computer’s screen only. When using the KX-VC600, you can switch the display between the combined screen (the computer’s screen, and the video feeds from both you and the other party) and the computer-only screen.
  • Page 71 Displaying Other Video Sources Example: During a 4-party video conference call Site 1 Site 2 Computer’s Screen Site 3 This Site Note (When using the KX-VC600) • In the combined screen display, the computer’s screen, your own screen, and the other party’s screen are scaled and displayed at 95 % of their original sizes.
  • Page 72 • In the following cases, only the computer screen’s image will be shown, even if [PC] is pressed. – You are connected to an MCU or non-Panasonic video conference system. – One or more other parties in the video conference call is using an older software version.
  • Page 73 Note (When using the KX-VC300/KX-VC600) • When connecting to an MCU or non-Panasonic video conference system, the same screen may not be shown on the other party’s display depending on the other party’s screen layout. Ask the other party to change their screen layout to display your computer’s screen.
  • Page 74 Pressing [Full Screen] on the remote control will hide or unhide the other party’s information, duration, and guide displays. • When connecting to another Panasonic HD Visual Communication Unit: – While displaying your computer’s screen, the other party cannot press [PC] to display their own computer’s screen.
  • Page 75 Displaying Other Video Sources Note • On the Home screen, you can also display the computer’s screen on your display by pressing [PC]. While the computer’s screen is displayed, the unit will not enter screen standby mode. To return to the Home screen, press [Camera Main]. Document Version 2012-03 Operating Manual...

  • Page 76: Displaying The Sub Video Camera's Image

    Displaying Other Video Sources Displaying the Sub Video Camera’s Image When a sub video camera is connected to the unit, you can display the sub video camera’s image on your display and to other parties. Main video camera Sub video camera Router Internet DCE: Data Circuit-terminating Equipment...
  • Page 77 The sub video camera’s image is displayed. The image is also visible on the other party’s display. Note • When connecting to an MCU or non-Panasonic video conference system, the same image may not be shown on the other party’s display depending on the other party’s screen layout.
  • Page 78 Displaying Other Video Sources • When connecting to an MCU or non-Panasonic video conference system: – Even while displaying your sub video camera’s image, it is also possible for the other party to start sharing their sub video camera’s image. In this case, note that the other party’s sub video...
  • Page 79 Note • Fix your sub video camera and the object so that the image is not blurred. • You cannot perform this operation when connecting to an MCU or non-Panasonic video conference system. Press [Camera Sub]. • The sub video camera’s image is displayed.

  • Page 80: Displaying The Connection Status

    Displaying the Connection Status Displaying the Connection Status You can confirm the connection status of the network and peripheral devices. Press [Status]. • The connections status screen is displayed. An "X" mark is displayed next to any network or peripheral devices connection that is not in normal operation or not connected.

  • Page 81: Displaying Unit Information

    3 parties displayed under "Site 1", "Site 2" and "Site 3". *1*2 "Frequency" is not displayed when connecting to an MCU or non-Panasonic video conference system. Depending on the other party, "Name" may be blank. Document Version 2012-03 Operating Manual...
  • Page 82 Displaying the Connection Status Press [Back]. • The display returns to the screen in use before the step 1 was performed. Operating Manual Document Version 2012-03...

  • Page 83: About Enhanced Features

    If you are using the KX-VC300, you can only send images in HD (1280 ´ 720) unless the feature for sending images in Full HD (1920 ´ 1080) has first been enabled by purchasing an activation key card (KX-VCS401) (Page 107).

  • Page 84: Contacts And Settings

    Contacts and Settings Adding Contacts to the Use [ ] to select the following items for input: Contacts and Settings "Group/Site": Enter a name for the contact (up to Contact List 24 characters) (Page 116). "Speed Dial": Enter a speed dial number (1–300). "Multi-Point": Use [ ] to select "No".

  • Page 85: Editing Contact Information

    A dialog box to confirm the saving of settings is Note displayed. • If you are using the KX-VC300, registering a multiple-party contact can only be done after Use [ ] to select "Yes" and press [Enter]. purchasing an activation key card •...

  • Page 86: Deleting A Contact

    Contacts and Settings Press [G]. Use [ ] to select "Contact List" and press • The contact list edit screen is displayed. [Enter]. • The contact list screen is displayed. Use [ ] to select the item you want to edit and make any changes (Page 116).
  • Page 87 RFC. In this case, contact your network administrator. • If you are using the KX-VC300, registering a multiple-party contact can only be done after purchasing an activation key card (KX-VCS301) to activate multiple-party video conference calls (Page 107).

  • Page 88: Changing System Settings

    Contacts and Settings Changing System Use [ ] to select the necessary items and input information (Page 116). Settings Note • You cannot edit "Multi-Point" or Note "Address". • If a video conference call is received while data is being entered, a dialog box to confirm if you Press [G].

  • Page 89: Setting The Date And Time

    Contacts and Settings Use [ ] to select "Yes" and press [Enter]. Making Network Settings • The system settings screen is displayed. Press [Menu]. • Press [Home]. The Menu screen is displayed. • The Home screen is displayed. Use [ ] to select "Settings"...

  • Page 90: Making Connection Settings

    Contacts and Settings Note Press [Home]. • The Home screen is displayed. • "IP Address", "Subnet mask", and "Default Gateway" can be entered only if "IP Address" is set to "Manual". Making Connection Settings • If the value for "IP Address", "Subnet mask", or "Default Gateway"...
  • Page 91 Selecting "Auto" or "HD" is recommended. • Be careful when changing encryption • If you are using the KX-VC300, "Auto" or settings because doing so may cause you "Full HD" can only be selected after to become unable to communicate with purchasing an activation key card other parties.
  • Page 92 – "OFF" (default): Prevents the other party from • If you are using the KX-VC300, "Full HD" controlling your PTZ camera. can only be selected after purchasing an "Noise reduction" (KX-VC600 only): Use [ activation key card (KX-VCS401) to enable...

  • Page 93: Making Screen Standby Settings

    Contacts and Settings – "OFF" (default): Disables noise reduction. Enter the length of time (0–99) in minutes until the unit enters screen standby mode (default: 10). Press [G]. Note • A dialog box to confirm the saving of settings is •...

  • Page 94: Setting The Mic Position (Kx-Vc600 Only)

    Contacts and Settings in accordance with the specified positions, which creates a stereo environment. Use [ ] to select the following items for input: "Welcome Screen Vol.": Press [Enter] and use ] to select the volume level ("OFF", "Low", Setting the MIC Position "Medium"...
  • Page 95 Contacts and Settings – 2 or more Digital Boundary Use [ ] to select the Digital Boundary Microphones: Monaural output Microphone you want to configure and press – 1 Digital Boundary Microphone: Stereo [Enter]. output • When using Digital Boundary Microphones Use [ ] to select the Digital Boundary and an Analog Boundary Microphone...

  • Page 96: Making Remote Control Settings

    Contacts and Settings • When the Digital Boundary Microphone is When setting Digital Boundary Microphones mute, the sound made by pressing the MIC parallel with the display: Mute button might make " " appear. Display Main video camera Press [G]. •...
  • Page 97 Contacts and Settings Use [ ] to select "Remote Ctrl ID" and press Use [ ] to select "Yes" and press [Enter]. [Enter]. • The remote control settings screen is displayed. When "Remote ID enable" is set to "ON" (Page 97): The dialog box for changing the ID of the remote control is displayed.

  • Page 98: Making Language Settings

    Contacts and Settings Note Press [Home]. • If you accidentally choose the wrong • The Home screen is displayed. language, follow the steps below to change the language setting. Press [Home]. Making Language Settings Press [Menu]. Press [ ] four times to select the fifth Press [Menu].

  • Page 99: Performing System Maintenance

    "Activated Features", as follows: – "4-Point Connection": The feature for making multiple-party video conference calls is enabled (KX-VC300 only). – "1080 Full HD": The feature for sending images in Full HD resolution is enabled (KX-VC300 only). –...

  • Page 100: Performing Self Diagnosis

    Contacts and Settings starting a video conference call, using your own display Use [ ] to select "Settings" and press and speakers. [Enter]. • The system settings screen is displayed. Note • Self diagnosis can be performed even when a Press [ ] twice.

  • Page 101: Performing Remote Maintenance

    Contacts and Settings • When someone speaks into the Use [ ] to select "Yes" and press [Enter]. microphone, confirm whether the sound • The remote maintenance screen is displayed. plays back through the speakers. • During self diagnosis, all Boundary Microphones will be set to "Center stereo".

  • Page 102: Making Administrator Menu Settings

    Contacts and Settings Making Administrator Use [ ] to select "Password", then enter the administrator password (4–10 digits). Menu Settings Note • Please enter the administrator password Note that was set during installation. • If a video conference call is received while data •...

  • Page 103: Making Encryption Settings

    • When connecting to an MCU or Login to the administrator menu (Page 102). non-Panasonic video conference system, • The admin menu screen is displayed. set "Encryption" to "OFF" because encryption is not available. Encryption must be disabled on both sides.

  • Page 104: Making Software Update Settings

    Contacts and Settings • While being entered, the characters of the Use [ ] to select "Update Settings" and encryption key are displayed, but once the press [Enter]. settings are saved, all the characters will be • The update settings screen is displayed. displayed as asterisks (*), and you will no longer be able to check the encryption key on the screen.

  • Page 105: Making Connection Mode Setting

    These settings can only be made in IP mode (Page 105). • Video conference calls to an MCU or a non-Panasonic video conference system through a SIP server using a SIP URI are not guaranteed. • When connecting to an MCU by entering the MCU’s conference room number@IP address,...
  • Page 106 Contacts and Settings "Authentication ID": Enter an authentication ID Use [ ] to select "SIP Settings" and press (1–60 characters [alphanumeric, space, symbols]) [Enter]. (Page 116). &, <, >, comma (,), double quotation • The SIP setting screen is displayed. mark (") cannot be entered.

  • Page 107: Performing System Initialization

    Contacts and Settings To Confirm the MPR ID Performing System Initialization Login to the administrator menu (Page 102). Login to the administrator menu (Page 102). • The admin menu screen is displayed. • The admin menu screen is displayed. Press [ Press [ •...

  • Page 108: Updating Software

    – "4-Point Connection": The feature for Updating Software making multiple-party video conference calls is enabled (KX-VC300 only). Login to the administrator menu (Page 102). – "1080 Full HD": The feature for sending • The admin menu screen is displayed.

  • Page 109: Making Audio Input Settings

    Contacts and Settings The message displayed before the second restart When "Automatic Version Check" is set to "ON" (Page 104): The latest software version is displayed next to "Available Software version :". Proceed to step 5 if there is an update available. When "Automatic Version Check"...

  • Page 110: Saving The Operation Log

    Contacts and Settings Note Press [ • The second page is displayed. • A mass storage class (FAT16 or FAT32 format) compatible USB memory device can be used with this unit. Use [ ] to select "Audio Input" and press •...

  • Page 111: Making Hdmi Settings (For Checking Operation)

    Contacts and Settings Making Local Site Press [Enter]. • The operation log will begin saving. Settings Note • While the operation log is being saved, do You can register up to 10 local sites. The same unit can not remove the USB memory device. This be used in multiple meeting rooms without the need to could damage the unit or corrupt the data.
  • Page 112 1.2 Mbps, 1.5 Mbps, 2.0 Mbps, 2.5 Mbps, Note 3.0 Mbps, 3.5 Mbps, 4.0 Mbps, 4.5 Mbps, • If you are using the KX-VC300, 5.0 Mbps, 5.5 Mbps, 6.0 Mbps, 6.5 Mbps, "Sharpness" can only be selected after 7.0 Mbps, 7.5 Mbps, 8.0 Mbps, 8.5 Mbps, purchasing an activation key card 9.0 Mbps [default], 10.0 Mbps).
  • Page 113 "Subnet mask": Enter the subnet mask. • Selecting "Auto" or "HD" is recommended. "Default Gateway": Enter the IP address of the • If you are using the KX-VC300, "Auto" or default gateway. "Full HD" can only be selected after Note purchasing an activation key card (KX-VCS401) to enable sending images in •...

  • Page 114: Selecting A Local Site

    Contacts and Settings – "ON": You can communicate using a SIP Use [ ] to select "Select local site" and server. press [Enter]. – "OFF": You cannot communicate using a SIP • The select local site screen is displayed. server. Note •...

  • Page 115: Editing Local Site Information

    Contacts and Settings • To return to the site set on the system settings screen, turn off the power and then turn it back Use [ ] to select the item you want to edit, and on, or use the following procedure: then make any changes.

  • Page 116: Input

    Input Inputting Letters and Numbers You can use the remote control to input letters and numbers. The following tables detail the characters and numbers that can be input. The language that can be input depends on which language is selected through system settings. Press the indicated button repeatedly to cycle through the characters and numbers assigned to that button until the character you want to input is displayed.
  • Page 117 Input Table 1 English Latin Mode Extended Character 1 Extended Character 2 (Western Europe) Mode (Eastern Europe) Mode Number Uppercase Lowercase Uppercase Lowercase Uppercase Lowercase Button Mode -preferred -preferred -preferred -preferred -preferred -preferred Mode Mode Mode Mode Mode Mode A À Á Â Ã Ä Å a à...
  • Page 118 Input Table 2 French Latin Mode Extended Character 1 Extended Character 2 (Western Europe) Mode (Eastern Europe) Mode Number Uppercase Lowercase Uppercase Lowercase Uppercase Lowercase Button Mode -preferred -preferred -preferred -preferred -preferred -preferred Mode Mode Mode Mode Mode Mode A À Á Â Ã Ä Å a à...
  • Page 119 Input Table 3 Spanish Latin Mode Extended Character 1 Extended Character 2 (Western Europe) Mode (Eastern Europe) Mode Number Uppercase Lowercase Uppercase Lowercase Uppercase Lowercase Button Mode -preferred -preferred -preferred -preferred -preferred -preferred Mode Mode Mode Mode Mode Mode A À Á Â Ã Ä Å a à...
  • Page 120 Input Switching the Input Mode Each time [B] or [R] is pressed, the input mode will be switched in the following cycle: • [B]: latin mode ® number mode ® extended character 1 mode ® extended character 2 mode • [R]: lowercase-preferred mode ®...

  • Page 121: Miscellaneous

    Miscellaneous Changing the Remote Control Batteries Open the cover. Take out the AA batteries. Insert new batteries (AA dry cell), minus side first, then close the cover. Document Version 2012-03 Operating Manual...

  • Page 122: Cleaning The Unit

    Miscellaneous Cleaning the Unit When cleaning the unit, make sure the power is off and all cables are unplugged. Cleaning the unit while the power is on may cause a malfunction. • Wipe the unit with a dry, soft cloth. When the unit is very dirty, first clean it with a neutral, household cleaning agent using a well-wrung, damp cloth.

  • Page 123: Additional Information

    → Set the display to show images at full screen. properly. • When connecting to an MCU or non-Panasonic video conference system, the other party’s image may be trimmed, depending on the device used by the other party. → Contact your dealer.
  • Page 124 Additional Information Problem Cause and Solution Operation is unresponsive or • Cables or cords may not be connected properly. incorrect. → Check that all cables to the unit are connected properly (Page 19). • An error has occurred. → Turn off the unit and restart it. •...
  • Page 125 • The other party is using a non-Panasonic video conference system. → If the other party uses a non-Panasonic video conference system, some operations may not be possible or some operations may not function as expected. Cannot connect with another •...
  • Page 126 There may be a problem with your communication lines. → Contact your dealer. • If you are trying to connect to an MCU or non-Panasonic video conference system, encryption is enabled on either your or the other party’s side. →...
  • Page 127 "1.5 Mbps" or higher (Page 90, Page 112). → If you are trying to connect to an MCU or non-Panasonic video conference system, depending on the other party’s device, the image may be distorted due to lack of bandwidth. In this case, contact your dealer.

  • Page 128: Audio

    Additional Information Audio Problem Cause and Solution • The other party cannot hear The microphone cable is not properly connected. your voice. → Check that the microphone is properly connected to the unit (Page 19). Perform self diagnosis, and check the performance of the microphones that are connected to the unit (Page 100).

  • Page 129: System Settings

    Additional Information Problem Cause and Solution You hear audio feedback. • The microphone is too close to the display or to speakers. → Keep microphones at least 1 m (3.3 ft) away from any display or speaker. • The display’s volume settings are too high. →...

  • Page 130: If These Messages Appear

    Additional Information If These Messages Appear Message Cause and Solution • Call FAILED. Encryption The encryption settings do not match those of the other party in a video settings (On/Off) must match. conference call. Please change the encryption → Change the encryption settings to match those of the other party setting on one side and try (Page 91, Page 103).
  • Page 131 Additional Information Message Cause and Solution PC is not connected. • A cable or cord is not properly connected. Check the connection. → Check that all cables to the unit are connected properly (Page 69). • The computer is not turned on. →...
  • Page 132 Additional Information Message Cause and Solution Check main camera setting. • A video camera with a different field frequency to the unit has been <Check camera> detected. Set camera operating → Use a video camera with the same field frequency as the unit. frequency to nHz.
  • Page 133 For details about supported versions and features, contact your dealer. • Connection to an unsupported MCU or non-Panasonic video conference system was attempted. → For details about supported MCUs and non-Panasonic video conference systems, contact your dealer.
  • Page 134 Additional Information Message Cause and Solution The address is invalid. • The IP address contains an invalid value. → Enter the IP address correctly. The correct format is XXX.XXX.XXX.XXX (dotted format decimal notation). If the IP address contains 1 or 2 digit numbers, enter these numbers as they are.
  • Page 135 LAN cable. Disconnected. • When connecting to an MCU or non-Panasonic video conference system, the video conference call was disconnected because encryption settings were enabled. →...
  • Page 136 Additional Information Message Cause and Solution Invalid SIP Server Address. • The format of the entered SIP server address is invalid. → Enter the SIP server address correctly, in the format XXX.XXX.XXX.XXX (decimal values separated by periods). For values of only 1 or 2 digits, enter these numbers as they are. Do not enter like [.001].

  • Page 137: Miscellaneous

    Additional Information Miscellaneous Problem Cause and Solution • A standard definition (640 ´ 480p, 720 ´ 480p) video camera signal has "Safe Mode" is displayed on the screen. been detected. → Disconnect the video camera from the unit, and reset the unit by turning Note off its power, then turning it back on.

  • Page 138: Specifications

    Video Inputs Interface HDMI ´ 1, RCA (Component) ´ 1 Video Output KX-VC300: Analog Boundary Microphone port ´ 1, RCA Audio Input (Stereo) ´ 1, Stereo mini-plug (Headset) ´ 1 KX-VC600: Analog Boundary Microphone port ´ 1, Digital Boundary Microphone port ´ 1, RCA (Stereo) ´ 1, Stereo mini-plug (Headset) ´...
  • Page 139 Either output can be set through system settings (Page 95). However, when using together with an Analog Boundary Microphone, or when connecting to an MCU or non-Panasonic video conference system, stereo output may not be available (Page 25). When using together with an Analog Boundary Microphone, or when connecting to an MCU or non-Panasonic video conference system, the output is monaural.

  • Page 140: Index

    Remote Control, setting Remote Maintenance, performing 99, 101 Date and Time, setting Right of Publicity Enabling Multiple-Party Video Conference Calls (KX-VC300 Screen Display only) Screen Layout, changing (2-party call) Enabling the Sending of Images in Full HD Resolution Screen Layout, changing (3-party call)
  • Page 141 Index Self Diagnosis, performing Software Update, setting 104, 105 Sound, setting Specifications, system Sub Video Camera, viewing System Initialization, performing Tone, Adjusting Troubleshooting Unit Information, viewing 81, 99 Unit Name, setting Volume, adjusting Document Version 2012-03 Operating Manual...
  • Page 142 Copyright: This material is copyrighted by Panasonic System Networks Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic System Networks Co., Ltd. © Panasonic System Networks Co., Ltd. 2011...

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