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Panasonic WV-SBV131M Operating Instructions Manual
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Panasonic WV-SBV131M Operating Instructions Manual

Panasonic WV-SBV131M Operating Instructions Manual

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Before attempting to connect or operate this product, please read these instructions
carefully and save this manual for future use.
The model number is abbreviated in some descriptions in this manual.

Operating Instructions

Network Camera

Model No.
WV-SBV131M
WV-SBV111M

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Summary of Contents for Panasonic WV-SBV131M

  • Page 1: Operating Instructions

    Operating Instructions Network Camera WV-SBV131M Model No. WV-SBV111M Before attempting to connect or operate this product, please read these instructions carefully and save this manual for future use. The model number is abbreviated in some descriptions in this manual.

  • Page 2: About The User Manuals

    The following notations are used when describing the functions limited for specified models. The functions without the notations are supported by all models. : The functions with this notation are available when using the model WV-SBV131M. SBV131 : The functions with this notation are available when using the model WV-SBV111M.

  • Page 3: Viewer Software

    Preface Viewer software It is necessary to install the viewer software “Network Camera View 4S” (ActiveX ) to display images on a PC. ® This software can be installed directly from the camera or by selecting the [Install] button next to [Viewer Software] on the menu of the CD-ROM provided, and then following the on-screen instructions.

  • Page 4: Table Of Contents

    Table of Contents Table of Contents 1 Monitor images on a PC ................7 Monitor images from a single camera ................7 About the “Live” page ......................9 Monitor cropping images ....................12 Monitor images from multiple cameras ................15 2 Monitor images on a cellular phone/mobile terminal ......16 Monitor images on a cellular phone ................16 Monitor images on a mobile terminal ................17 3 Record images on the SD memory card manually ......20...
  • Page 5 Configure settings relating to recording to an SD memory card when an alarm occurs ...........................103 13.2.5 Configure settings relating to Panasonic alarm protocol notification when an alarm occurs ...........................104 13.2.6 Configure settings relating to HTTP alarm notification when an alarm occurs .....105 13.3...
  • Page 6 Installing the manuals ....................177 19.4 Installing the Viewer software ..................177 19.5 Configure the network settings of the camera using the Panasonic “IP Setting Software” ........................178 20 About the displayed system log ............181 21 Troubleshooting ...................186 22 Directory structure of drive B .............196...

  • Page 7: Monitor Images On A Pc

    The following are descriptions of how to monitor images from the camera on a PC. 1.1 Monitor images from a single camera Start up the web browser. Enter the IP address designated using the Panasonic “IP Setting Software” in the address box of the browser. •...
  • Page 8 1 Monitor images on a PC Press the [Enter] key on the keyboard. → The “Live” page will be displayed. Refer to page 9 for further information about the “Live” page. When “On” is selected for “User auth.”, the authentication window will be displayed before displaying live images for the user name and password entries.

  • Page 9: About The "Live" Page

    1 Monitor images on a PC 1.2 About the “Live” page [select language] pull-down-menu The camera’s display language can be selected. The default language can be set in the [Language] in the [Basic] settings. (®page 42) [Setup] button Displays the setup menu. The button will turn green and the setup menu will be displayed. [Live] button Display the “Live”...
  • Page 10 1 Monitor images on a PC Aspect ratio of [2048x1536] The letters “2048x1536” will turn green and images in the “4:3” main area will be displayed in 2048 x 1536 (pixels) SBV131 [1600x1200] The letters “1600x1200” will turn green and images in the main area will be displayed in 1600 x 1200 (pixels).
  • Page 11 When this button is clicked, the support site below will be displayed in a newly opened window. This website contains technical information, FAQ, and other information. http://security.panasonic.com/pss/security/support/ Alarm occurrence indication button This button will be displayed and will blink when an alarm has occurred. When this button is clicked, this button will disappear.

  • Page 12: Monitor Cropping Images

    1 Monitor images on a PC SD recording status indicator The status of the SD recording can be checked with this indicator. When the SD recording starts, the SD recording status indicator will light red. It will go off when the SD recording stops.
  • Page 13 1 Monitor images on a PC Cropping You can crop areas that you want to monitor. By setting multiple cropping areas, up to 4 areas can be displayed in a sequence. Sequence display using the cropping function By selecting the cropping areas for alarm actions, the area you want to monitor (home area) when alarm occurs can be displayed.
  • Page 14 1 Monitor images on a PC Sequence display using the alarm action cropping function Alarm occurrence Time while the cropping area is displayed Note • Alarm action cropping can only be used when a setting other than “H.264(all)” is selected for “Cropping”.

  • Page 15: Monitor Images From Multiple Cameras

    • When displaying images on a 4-screen, panning, tilting and zooming operations become available only for images from cameras with Pan/Tilt/Zoom functions. Refer to our website (http://security.panasonic.com/pss/security/support/info.html) for further information about the compatible cameras and their versions. • Only JPEG images can be displayed on a multi-screen.

  • Page 16: Monitor Images On A Cellular Phone/Mobile Terminal

    2 Monitor images on a cellular phone/mobile terminal 2 Monitor images on a cellular phone/mobile terminal 2.1 Monitor images on a cellular phone It is possible to connect to the camera using a cellular phone via the Internet and monitor images (JPEG only) from the camera on the screen of the cellular phone.

  • Page 17: Monitor Images On A Mobile Terminal

    When an Android terminal is used, an MJPEG format image is displayed by the Firefox browser, but a JPEG ® format image is displayed by the standard browser. For further information about compatible devices, refer to our website (http://security.panasonic.com/pss/security/support/info.html). Operating Instructions...
  • Page 18 2 Monitor images on a cellular phone/mobile terminal IMPORTANT • When the authentication window is displayed, enter the user name and password. The default user name and password are as follows. User name: admin Password: 12345 To enhance the security, change the password for the user “admin”. (®page 116) Note •...
  • Page 19 2 Monitor images on a cellular phone/mobile terminal Each function is explained below. Resolution control The resolution can be changed by selecting a resolution setting from the buttons. Images are displayed in the image capture size selected in “JPEG(1)”, “JPEG(2)”, or “JPEG(3)” of [JPEG] on the [JPEG/H.264] tab.

  • Page 20: Record Images On The Sd Memory Card Manually

    3 Record images on the SD memory card manually 3 Record images on the SD memory card manually Images displayed on the “Live” page can be recorded on the SD memory card manually. This button is operable only when “Manual” is selected for “Save trigger” on the [SD memory card] tab on the “Basic” page of the setup menu.
  • Page 21 3 Record images on the SD memory card manually • When the [Start] button is clicked immediately after the [Stop] button is clicked, saving of images may not start. In this case, click the [Start] button again. Operating Instructions...

  • Page 22: Action At An Alarm Occurrence

    VMD alarm: When motion is detected in the set VMD area, the alarm action will be performed. *VMD stands for “Video Motion Detection”. • Command alarm: When a Panasonic alarm protocol is received from the connected device via a network, the alarm action will be performed. IMPORTANT •...
  • Page 23 When “On” is selected for “Panasonic alarm protocol notification”, the connected Panasonic device will be notified that the camera is in the alarm state. The settings for Panasonic alarm protocol can be configured in the Panasonic alarm protocol section of the [Notification] tab of the “Alarm” page. (®page 109)

  • Page 24: Transmit Images Onto An Ftp Server

    5 Transmit images onto an FTP server 5 Transmit images onto an FTP server Images can be transmitted to an FTP server. By configuring the following settings, transmission of images captured at an alarm occurrence or captured at a designated interval to an FTP server will become available. IMPORTANT •...

  • Page 25: Save Images On The Sd Memory Card When Images Fail To Transmit Using The Ftp Periodic Image Transmission Function

    “Basic” page. (®page 48) To use the SD memory recording function featured in Panasonic network disk recorder, select “Off” for “FTP periodic image transmission” (®page 131) and “FTP error” for “Save trigger” of “Recording stream 1”...

  • Page 26: Display The Log List

    6 Display the log list 6 Display the log list The history of various logs will be displayed in list form. • Alarm log: Logs of the alarm occurrences such as time and date of the alarm occurrences, the image recording period and the alarm type will be displayed.
  • Page 27 6 Display the log list Click the [List/Play] button. → The log list will be displayed in a newly opened window (log list window). IMPORTANT • Only a single user can operate the log list window. Other users cannot access the log list window. Time Displays the time period of the data recorded on the SD memory card.
  • Page 28 6 Display the log list • Default: All Note • When “Stream 1” is selected for “Recording stream” and either “JPEG(1)”, “JPEG(2)”, or “JPEG(3)” is selected for “Stream 1”, the FTP trans. error log will be displayed. Recording time Configure the time period of logs displayed on the log list. •...
  • Page 29 6 Display the log list – COM: Alarm by command alarm – FTP: Logs saved from FTP periodic image transmission errors • [SD memory card]: Available capacity and the original capacity of the SD memory card will be displayed. • [Delete] button: Click this button to delete the currently displayed log list.

  • Page 30: Playback Of Images On The Sd Memory Card

    7 Playback of images on the SD memory card 7 Playback of images on the SD memory card When clicking a time and date listed on the log list window, the “Live” page will turn to the “Playback” page. When images associated with the clicked time and date are on the SD memory card, the first image of them will be displayed.
  • Page 31 7 Playback of images on the SD memory card When the [PLAY] button or the [REV PLAY] button is clicked during fast reverse playback, playback speed will return to the normal playback speed. [REV PLAY] button Images will be played in reverse sequential order. [PLAY] button When this button is clicked, images will be played in sequential order.
  • Page 32 7 Playback of images on the SD memory card Select the image to be downloaded, and then click the [OK] button. • All: All images saved at the selected time and date will be downloaded. • Current image: Only the currently displayed image will be downloaded. •...

  • Page 33: Playback "H.264(1)"/"H.264(2)"/"H.264(3)"/"H.264(4)" Images Saved To The Sd Memory Card

    7 Playback of images on the SD memory card 7.2 Playback “H.264(1)”/“H.264(2)”/“H.264(3)”/“H. 264(4)” images saved to the SD memory card IMPORTANT • Depending on the network environment, download of video data may fail. Slider bar By operating the slider bar, you can select where to start playing images from. The slider bar can only be used before playing images, or when playing is paused or stopped.
  • Page 34 7 Playback of images on the SD memory card [5s forward] button Each time this button is clicked, the recorded data goes forward by 5 seconds and starts playing. [STOP] button Playback will stop and the “Playback” window will turn to the “Live” page. [Time] Time and date when each log has been recorded will be displayed.

  • Page 35: About The Network Security

    8 About the network security 8 About the network security 8.1 Equipped security functions The following security functions are featured in this camera. Access restrictions by the host authentication and the user authentication It is possible to restrict users from accessing the camera by setting the host authentication and/or the user authentication to “On”.

  • Page 36: Display The Setup Menu From A Pc

    9 Display the setup menu from a PC 9 Display the setup menu from a PC The settings of the camera can be configured on the setup menu. IMPORTANT • The setup menu is only operable by users whose access level is “1. Administrator”. Refer to page 116 for how to configure the access level.
  • Page 37 9 Display the setup menu from a PC → The setup menu will be displayed. Refer to page 40 for further information about this menu. Operating Instructions...

  • Page 38: How To Operate The Setup Menu

    9 Display the setup menu from a PC 9.2 How to operate the setup menu Menu buttons Setup page Click the desired button in the frame on the left of the window to display the respective setup menu. When there are tabs at the top of the “Setup” page displayed in the frame on the right of the window, click the desired tab to display and configure the setting items relating to the name of the tab.
  • Page 39 9 Display the setup menu from a PC <Example> When completing the setting items in field A, click the [Set] button (B) below field (A). The edited settings in field A will not be applied unless the [Set] button (B) below field (A) is clicked. In the same manner as above, click the [Set] button (D) below field C when completing the setting items in field C.

  • Page 40: About The Setup Menu Window

    9 Display the setup menu from a PC 9.3 About the setup menu window [Setup] button Display the “Setup” page. [Live] button Display the “Live” page. [Basic] button Displays the “Basic” page. The basic settings such as time and date and camera title, and the settings relating to the SD memory card can be configured on the “Basic”...
  • Page 41 9 Display the setup menu from a PC [Alarm] button Displays the “Alarm” page. The settings relating to alarm occurrences such as settings for the alarm action at an alarm occurrence, the alarm occurrence notification, and the VMD area settings can be configured on the “Alarm”...

  • Page 42: Configure The Basic Settings Of The Camera [Basic]

    10 Configure the basic settings of the camera [Basic] 10 Configure the basic settings of the camera [Basic] The basic settings such as camera title, time and date, SD memory card and the logs can be configured on the “Basic” page. The “Basic” page has the [Basic] tab, the [Internet] tab, the [SD memory card] tab, and the [Log] tab.
  • Page 43 10 Configure the basic settings of the camera [Basic] [Camera title] Enter the title of the camera. Click the [Set] button after entering the title of the camera. The entered title will be displayed in the “Camera title” field. • Available number of characters: 0 - 20 characters •...
  • Page 44 10 Configure the basic settings of the camera [Basic] [Camera title on screen] Select “On” or “Off” to determine whether or not to display the camera title on the screen. When “On” is selected, the character string entered for “Camera title on screen (0-9, A-Z)” will be displayed at the position selected for “OSD”.
  • Page 45 10 Configure the basic settings of the camera [Basic] • Default: On [Upside-down] Select “On” or “Off” to determine whether or not to turn the image upside-down. • Default: Off [Indicator] Determine whether or not to use the following indicators. Select “On” to use the following indicators to check the operational status by lighting them.

  • Page 46: Configure The Internet Settings [Internet]

    10 Configure the basic settings of the camera [Basic] IMPORTANT • It is impossible to display images between the camera and the PC when the viewer software “Network Camera View 4S” is not installed on the PC. • The number of the viewer software installations can be checked on the [Upgrade] tab of the “Maintenance”...
  • Page 47 10 Configure the basic settings of the camera [Basic] • When the “UPnP (Auto port forwarding)” setting is changed, the “Auto port forwarding” setting under “UPnP” on the [Advanced] tab of the “Network” page also changes to the same setting. [Service] Select “Viewnetcam.com”...

  • Page 48: Configure The Settings Relating To The Sd Memory Card [Sd Memory Card]

    Default: Use [Remaining capacity notification] When the E-mail notification function or the Panasonic alarm protocol function is used to provide notification of the remaining capacity of the SD memory card, select a level to be notified at from the following.
  • Page 49 10 Configure the basic settings of the camera [Basic] 50%/ 20%/ 10%/ 5%/ 2% • Default: 50% Note • Notification will be provided each time the remaining capacity of the SD memory card reached the values above. For example, notification will be provided each time the remaining capacity reaches 50%, 20%, 10%, 5% and 2% when “50%”...
  • Page 50 10 Configure the basic settings of the camera [Basic] [Set] When an SD memory card with no configured password is inserted, a password can be configured using the [Set] button. [Password]/[Retype password] Enter the password. • Available number of characters: 4 - 16 characters •...
  • Page 51 10 Configure the basic settings of the camera [Basic] • Unlock: The lock function is disabled. • Password is set.: The password is configured correctly. • Error(Unsupported SD memory card): A card that does not support password lock is inserted. Check that an SDHC memory card or SDXC memory card is inserted.
  • Page 52 When “H.264(4)” is selected, the settings for “H.264(4)” on the [JPEG/H.264] tab of the “Image” page will be changed to the settings for “H.264(4) & recording”. • When using the SD memory recording function of a Panasonic network disk recorder, select “JPEG(1)” for “Recording format” of “Recording stream 1”. •...
  • Page 53 10 Configure the basic settings of the camera [Basic] Note • When “H.264(1)”, “H.264(2)”, “H.264(3)”, or “H.264(4)” is selected for “Recording format”, “FTP error” is unavailable. • When “JPEG(1)”, “JPEG(2)”, or “JPEG(3)” is selected for “Recording format”, “Schedule” is unavailable. JPEG recording(Manual) This setting is only available when “JPEG(1)”, “JPEG(2)”, or “JPEG(3)”...
  • Page 54 10 Configure the basic settings of the camera [Basic] 0.1fps/0.2fps/0.33fps/0.5fps/1fps • Default: 1fps [Image saving interval/Number of images to be saved(Pre alarm)] - [Number of images to be saved] Select a number of pre alarm images to be saved on the SD memory card from the following. Off/1pic/2pics/3pics/4pics/5pics •...
  • Page 55 SD memory card. When the notification function is on, a notification will be sent to the registered addresses and destinations of the Panasonic alarm protocol when the SD memory card becomes full. (®page 101, page 109) [Format] To format the SD memory card, click the [Execute] button.

  • Page 56: Configure The Settings Relating To Alteration Detection [Alteration Detection]

    For further information about exclusive software for alteration detection and how to use it, refer to our website below. http://security.panasonic.com/pss/security/support/info.html [Additional info for detecting alteration] Select whether or not to give information for alteration detection to video files (MP4 format) to be saved on the SD memory card.

  • Page 57: How To Configure Alteration Detection Settings

    10 Configure the basic settings of the camera [Basic] To generate the self-signed certificate, click the [Execute] button to display the “Self-signed Certificate - Generate” dialog box. [Self-signed Certificate - Information] Displays the information of the self-signed certificate. When the [Confirm] button is clicked, the registered information of the self-signed certificate will be displayed in the “Self-signed Certificate - Confirm”...

  • Page 58: Generation Of The Crt Key (Encryption Key)

    10 Configure the basic settings of the camera [Basic] The alteration detection settings will be configured in the following procedure. Generation of the CRT key (encryption key) When using the self-signed certificate When using the certi-ficate issued by CA Generation of the self-signed certificate Generation of CSR (Certificate Signing Request) Application for the approval by CA (Certi-ficate Authority) - Issue of the certifi-cate...

  • Page 59: Generation Of The Self-Signed Certificate (Security Certificate)

    10 Configure the basic settings of the camera [Basic] Note • To change (or update) the generated CRT key, perform step 1 to 2. The CRT key, self-signed certificate and certificate issued by CA are valid in a set. When the CRT key is changed, it is necessary to re-generate the self-signed certificate or re-apply for the certificate issued by CA.
  • Page 60 10 Configure the basic settings of the camera [Basic] Enter the information of the certificate to be generated. Item Description Available number of characters [Common Name] Enter the camera address or host name. 64 characters [Country] Enter the country name. (Omission is OK.) 2 characters (Country code) [State] Enter the state name.

  • Page 61: Generation Of Csr (Certificate Signing Request)

    10 Configure the basic settings of the camera [Basic] • When the [Confirm] button is clicked, the registered information of the self-signed certificate (security certificate) will be displayed in the “Self-signed Certificate - Confirm” dialog box. • When the [Delete] button is clicked, the generated self-signed certificate (security certificate) will be deleted.
  • Page 62 10 Configure the basic settings of the camera [Basic] Click the [Execute] button of “CA Certificate - Generate Certificate Signing Request”. → The “CA Certificate - Generate Certificate Signing Request” dialog box will be displayed. Enter the information of the certificate to be generated. Item Description Available number of characters...

  • Page 63: Installation Of The Certificate Issued By Ca

    10 Configure the basic settings of the camera [Basic] 10.5.4 Installation of the certificate issued by CA IMPORTANT • If the CSR file is not generated, it is impossible to install the certificate (security certificate) issued by • For the installation, the certificate issued by CA is required. Click the [Browse...] button of “CA Certificate - Certificate install”.

  • Page 64: Configuration Of Alteration Detection

    Alteration detection can be performed on video files (MP4 format) recorded when “On” is selected for “Additional info for detecting alteration” using exclusive software. For further information about exclusive software and how to use it, refer to our website below. http://security.panasonic.com/pss/security/support/info.html Operating Instructions...

  • Page 65: Access Copy Images Saved On The Sd Memory Card Onto The Pc [Sd Memory Card Images]

    10 Configure the basic settings of the camera [Basic] 10.6 Access copy images saved on the SD memory card onto the PC [SD memory card images] Click the [SD memory card] tab on the “Basic” page. (®page 36, page 38) The following are descriptions of how to copy images saved on the SD memory card onto the PC.
  • Page 66 (as indications) For the possible number of JPEG images that can be saved on the SD memory card, refer to our website below. http://security.panasonic.com/pss/security/support/info.html Possible duration of H.264 images that can be saved on the SD memory card (as indications) For possible duration of H.264 images that can be saved on the SD memory card, refer to our website below.

  • Page 67: Configure The Directory Of The Pc That Images Will Be Downloaded To [Log]

    10 Configure the basic settings of the camera [Basic] 10.7 Configure the directory of the PC that images will be downloaded to [Log] Click the [Log] tab on the “Basic” page. (®page 36, page 38) The directory of the PC that images recorded on the SD memory card will be downloaded to can be configured in this section.
  • Page 68 10 Configure the basic settings of the camera [Basic] Note • Schedule saving is available only when “H.264(1)”, “H.264(2)”, “H.264(3)”, or “H.264(4)” is selected for “Recording format”. FTP error The settings related to the directory name of the PC that recorded images of when FTP errors occur will be downloaded to can be performed.

  • Page 69: Configure The Settings Relating To Images [Image]

    11 Configure the settings relating to images [Image] 11 Configure the settings relating to images [Image] The settings relating to JPEG and H.264 images such as the settings of image quality, etc. can be configured on this page. The “Image” page has the [JPEG/H.264] tab and the [Image quality] tab. 11.1 Configure the settings relating to the image capture mode [JPEG/H.264] Click the [JPEG/H.264] tab on the “Image”...

  • Page 70: Configure The Settings Relating To Jpeg Images [Jpeg/H.264]

    11 Configure the settings relating to images [Image] 11.2 Configure the settings relating to JPEG images [JPEG/H.264] Click the [JPEG/H.264] tab on the “Image” page. (®page 36, page 38) “Live” page (Initial display) Configure the settings relating to the initial images displayed on the “Live” page. [Initial display stream] Select the image to display on the “Live”...
  • Page 71 11 Configure the settings relating to images [Image] [Image capture size] Select the image capture size to display the JPEG image. SBV131 – When “2 mega pixel [16:9]” is selected for “Image capture mode” 1920x1080/1280x720/640x360/320x180/160x90 – When “2 mega pixel [4:3]” is selected for “Image capture mode” 1600x1200/1280x960/800x600/VGA/400x300/QVGA/160x120 –...

  • Page 72: Configure The Settings Relating To H.264 Images [Jpeg/H.264]

    11 Configure the settings relating to images [Image] 11.3 Configure the settings relating to H.264 images [JPEG/H.264] Click the [JPEG/H.264] tab on the “Image” page. (®page 36, page 38) Configure the settings relating to H.264 image such as “Max bit rate (per client)”, “Image capture size”, “Image quality”, etc.
  • Page 73 11 Configure the settings relating to images [Image] Note • When “On” is selected, only “Unicast port (AUTO)” will be available for “Transmission type”. • When “On” is selected, it may take time to start displaying H.264 images. • When “On” is selected, H.264 images may not be displayed depending on the number of the concurrent access user, etc.

  • Page 74: Frame Rate

    11 Configure the settings relating to images [Image] – H.264(1): 1280x960 – H.264(2): VGA – H.264(3): QVGA – H.264(4): 160x120 [Transmission priority] Select a transmission priority for H.264 images from the following. • Constant bit rate: H.264 images will be transmitted with the bit rate selected for “Max bit rate (per client) *”.

  • Page 75: Image Quality

    11 Configure the settings relating to images [Image] • Default: 24h Note • This setting is only available when “Advanced VBR” is selected for “Transmission priority”. [Max bit rate (per client)*] Select a H.264 bit rate per a client from the following. When “Best effort” is selected for “Transmission priority”, set the maximum and minimum bit rates.
  • Page 76 11 Configure the settings relating to images [Image] [Refresh interval] Select an interval (I-frame interval; 0.2 - 5 seconds) to refresh the displayed H.264 images. If using under a network environment with frequent error occurrences, shorten the refresh interval for H.264 to diminish image distortions.
  • Page 77 11 Configure the settings relating to images [Image] • Default: 16 IMPORTANT • When transmitting an H.264 image via a network, the transmitted image sometimes may not be displayed depending on the settings of a proxy server or a firewall. In this case, refer to the network administrator.

  • Page 78: Configure The Settings Relating To Image Adjust, Zoom, Privacy Zone, Viqs, And Lens Distortion Compensation [Image Quality]

    11 Configure the settings relating to images [Image] 11.4 Configure the settings relating to image adjust, zoom, privacy zone, VIQS, and lens distortion compensation [Image quality] Click the [Image quality] tab on the “Image” page. (®page 36, page 38) When the [Setup>>] button of each setting item is clicked, the detailed settings menu will be displayed in a newly opened window.

  • Page 79: Configure The Settings Relating To Image Quality ("Image Adjust" Setup Menu)

    11 Configure the settings relating to images [Image] [Lens distortion compensation] Click the [Setup>>] button to display the setup menu that can configure the settings relating to lens distortion compensation. The setup menu will be displayed in a newly opened window. (®page 95) 11.4.1 Configure the settings relating to image quality (“Image adjust”...
  • Page 80 11 Configure the settings relating to images [Image] [Wide dynamic range (WDR)] Select “On” or “Off” to determine whether or not to activate the wide dynamic range function. This function compensates brightness so that it produces clearer images even if objects have various illumination intensities.
  • Page 81 11 Configure the settings relating to images [Image] • Off: The wide dynamic range will not work. • Default: Off Note • When the following are observed depending on the light condition, select “Off” for “Wide dynamic range (WDR)”. – When flickering appears or the color changes on the screen –...

  • Page 82: White Balance

    11 Configure the settings relating to images [Image] [Maximum shutter] The maximum shutter time adjusts the storage time of the sensor. The following are available for the recording duration. Max.1/10000s, Max.1/4000s, Max.1/2000s, Max.1/1000s, Max.1/500s, Max.1/250s, Max.1/120s, Max.2/120s, Max.3/120s, Max.1/100s, Max.2/100s, Max.3/100s, Max.1/30s, Max.2/30s, Max.4/30s, Max.6/30s, Max. 10/30s, Max.16/30s •...
  • Page 83 11 Configure the settings relating to images [Image] • Default: 128 [Blue gain] Adjust the blue color of images. When the cursor is moved in the “+” direction, the blue color will become thicker. When the cursor is moved in the “-” direction, the blue color will be thinner. Click the [Reset] button to reset the color to the default. •...

  • Page 84: Set Mask Areas

    11 Configure the settings relating to images [Image] When the high light compensation function is activated, if there are bright lights (such as those from car headlights) at night, blown out highlights of subjects can be limited. On: Activates the high light compensation function. Off: Deactivates the high light compensation function.
  • Page 85 11 Configure the settings relating to images [Image] Display the “Image adjust” setup menu. (®page 78) Operating Instructions...
  • Page 86 11 Configure the settings relating to images [Image] Click the [Start] button of “Mask area”. → Borders will appear and the image displayed on the [Image quality] tab will be divided into 48 (6x8). Click the divided areas to be masked. →...

  • Page 87: Adjust The Angular Field Of View Using The Extra Zoom Function

    11 Configure the settings relating to images [Image] • The mask area may move out of alignment when “Extra zoom” is configured. Make sure to check the mask area after configuring “Extra zoom”. Note • When the [Reset] button is clicked, masking for all the masked areas will be canceled. 11.5 Adjust the angular field of view using the extra zoom function Click the [Setup>>] button of “Extra zoom”...
  • Page 88 11 Configure the settings relating to images [Image] cropping area (®page 113) is configured. To prevent this, perform the setting for the extra zoom function before other settings. • When using the lens distortion compensation function, if the extra zoom function is used, the lens distortion compensation function is disabled.

  • Page 89: Configure The Settings Relating To The Privacy Zone ("Privacy Zone" Setup Menu)

    11 Configure the settings relating to images [Image] 11.6 Configure the settings relating to the privacy zone (“Privacy zone” setup menu) Click the [Setup>>] button of “Privacy zone” on the [Image quality] tab of the “Image” page. (®page 78) When there is a zone that you do not want to display, set the zone as a privacy zone not to be displayed. Up to 8 privacy zones can be set.
  • Page 90 11 Configure the settings relating to images [Image] • Default: Gray IMPORTANT • When “Mosaic” is selected for [Display type], image behind the set area can be seen through. Therefore, the object and person behind the area can be recognized to some extent. Always check the result image according to factors such as the setting conditions or the subject.

  • Page 91: Configure The Viqs Setting

    11 Configure the settings relating to images [Image] 11.7 Configure the VIQS setting Click the [Setup>>] button of “VIQS” on the [Image quality] tab of the “Image” page. (®page 78) VIQS is an abbreviation of Variable Image Quality on Specified area and is a feature that enables you to change the images of a specified area.
  • Page 92 11 Configure the settings relating to images [Image] • Off: Does not set the VIQS area. • Default: Off [Delete] button Deletes the VIQS area. Click the button to delete the VIQS area. [Level] Configure the difference level in the image quality between specified areas and non-specified areas. The greater the difference level, the more the image quality of the non-specified area is reduced.

  • Page 93: Configure The Viqs Area

    11 Configure the settings relating to images [Image] 11.8 Configure the VIQS area The VIQS area is specified by following the steps below. Drag the mouse on the screen to specify the area (up to 8 areas). → The specified area is set to area “1(White)”, and the outline is displayed. The areas are set in the area number order from number 1.
  • Page 94 11 Configure the settings relating to images [Image] Click the [Confirm] button. → The image (“H.264(1)”, “H.264(2)”, “H.264(3)”, or “H.264(4)”) that the [Confirm] button was pressed for is displayed. When a window is newly opened and about 3 seconds pass, the currently outputted bit rate can be confirmed with the configured VIQS.

  • Page 95: Configure The Settings Relating To Lens Distortion Compensation

    11 Configure the settings relating to images [Image] 11.9 Configure the settings relating to lens distortion compensation Click the [Setup>>] button of “Lens distortion compensation” on the [Image quality] tab of the “Image” page. (®page 78) Distortion correction can be performed using lens distortion compensation. The amount of compensation performed can be adjusted.

  • Page 96: Configure The Multi-Screen Settings [Multi-Screen]

    12 Configure the multi-screen settings [Multi-screen] 12 Configure the multi-screen settings [Multi-screen] The cameras from which images are to be displayed on a multi-screen can be registered on the “Multi-screen” page. (®page 36, page 38) [IP address] Enter the IP address or the host name of the camera to be used for the multi-screen. 4 cameras can be registered as a group and up to 4 groups (16 cameras) can be registered.
  • Page 97 “Network Camera Recorder with Viewer Software Lite” which supports live monitoring and recording images from multiple cameras is available. For further information, refer to our website (http://security.panasonic.com/pss/security/support/info.html). • This camera is specified when “selfcamera” is displayed for the IP address or host name.

  • Page 98: Configure The Alarm Settings [Alarm]

    Select “On” or “Off” to determine whether or not to receive the command alarm. The command alarm is the function that provides notification of a Panasonic protocol alarm from the other cameras. When “On” is selected, alarm actions will be performed between multiple cameras.

  • Page 99: Configure The Settings Relating To The Camera Action On Alarm Occurrence [Alarm]

    • [Panasonic alarm protocol] Click “Panasonic alarm protocol notification >>” to display the setup menu that can configure the settings relating to transmitting Panasonic alarm protocol notifications when an alarm occurs. The setup menu will be displayed in a newly opened window. (®page 104) •...

  • Page 100: Configure Settings Relating To Image Quality On Alarm Action

    13 Configure the alarm settings [Alarm] 13.2.1 Configure settings relating to image quality on alarm action Click “Image compression rate upon alarm detection” of “Camera action on alarm” on the [Alarm] tab of the “Alarm” page. (®page 99) [Image compression rate upon alarm detection] Select “On”...

  • Page 101: Configure Settings Relating To Alarm E-Mail Notifications

    13 Configure the alarm settings [Alarm] 13.2.2 Configure settings relating to alarm E-mail notifications Click “E-mail server >>” of “Camera action on alarm” on the [Alarm] tab of the “Alarm” page. (®page 99) Refer to page 126 for information on configuration for these settings. Operating Instructions...

  • Page 102: Configure Settings Relating To Ftp Transmissions Of Alarm Images

    13 Configure the alarm settings [Alarm] 13.2.3 Configure settings relating to FTP transmissions of alarm images Click “FTP >>” of “Camera action on alarm” on the [Alarm] tab of the “Alarm” page. (®page 99) Refer to page 129 for information on configuration for these settings. Operating Instructions...

  • Page 103: Configure Settings Relating To Recording To An Sd Memory Card When An Alarm Occurs

    13 Configure the alarm settings [Alarm] 13.2.4 Configure settings relating to recording to an SD memory card when an alarm occurs Click “SD memory card >>” of “Camera action on alarm” on the [Alarm] tab of the “Alarm” page. (®page 99) Refer to page 48 for information on configuration for these settings.

  • Page 104: Configure Settings Relating To Panasonic Alarm Protocol Notification When An Alarm Occurs

    13.2.5 Configure settings relating to Panasonic alarm protocol notification when an alarm occurs Click “Panasonic alarm protocol notification >>” of “Camera action on alarm” on the [Alarm] tab of the “Alarm” page. (®page 99) Refer to page 109 for information on configuration for these settings.

  • Page 105: Configure Settings Relating To Http Alarm Notification When An Alarm Occurs

    13 Configure the alarm settings [Alarm] 13.2.6 Configure settings relating to HTTP alarm notification when an alarm occurs Click “HTTP alarm notification >>” of “Camera action on alarm” on the [Alarm] tab of the “Alarm” page. (®page 99) Refer to page 111 for information on configuration for these settings. 13.3 Configure the VMD settings [VMD area] Click the [VMD area] tab on the “Alarm”...
  • Page 106 13 Configure the alarm settings [Alarm] • The motion detection function is not the dedicated function to prevent thefts, fires, etc. We are not responsible for any accidents or damages that may occur. [Area] When selecting a VMD area in the screen, it will be numbered as area 1. (Subsequent areas will be numbered in the order of selection.) [Status] Select “On”...

  • Page 107: Set The Vmd Areas [Vmd Area]

    When “On” is selected for “Light detection control”, the video motion detection may not be performed even when detecting a subject moving over the whole screen. [Area No. notification] When “Panasonic alarm protocol notification >>” is clicked, the [Notification] tab of the “Alarm” page will be displayed. (®page 109) VMD information addition [Information addition] Select “On”...
  • Page 108 13 Configure the alarm settings [Alarm] Set the video motion detection area by dragging the mouse on the screen. → The designated area will become the VMD area “1(White)” and the outline will be displayed. When 2 - 4 VMD areas are set, each area will be numbered in order. The areas will be identified by the respective outline colors.

  • Page 109: Configuration Of The Settings Relating To Alarm Notification [Notification]

    [Notification] Click the [Notification] tab on the “Alarm” page. (®page 36, page 38) The settings relating to Panasonic alarm protocol and HTTP alarm notification can be configured in this section. 13.4.1 Configure the settings relating to Panasonic alarm protocol...
  • Page 110 Default: 2 Destination of notification [Address 1] - [Address 8] Enter the destination IP address or host name of the Panasonic alarm protocol from the following. Up to 8 destination server addresses can be registered. • [Alarm] checkbox: When the checkbox is checked, the Panasonic alarm notification will be provided upon an alarm occurrence.

  • Page 111: Configure The Settings Relating To Http Alarm Notification

    13 Configure the alarm settings [Alarm] [Alarm area No.] • Available range: 1-4 • Default: 1 IMPORTANT • When entering the host name of the “Destination server address”, the DNS settings on the [Network] tab of the “Network” page must be configured. (®page 121) •...

  • Page 112: User Name

    13 Configure the alarm settings [Alarm] [User name] Enter the user name (login name) to access the HTTP server. • Available number of characters: 0 - 63 characters • Unavailable characters: " & : ; \ [Password] Enter the password to access the HTTP server. •...

  • Page 113: Configure The Settings Related To Advanced View [Advanced View]

    14 Configure the settings related to advanced view [Advanced view] 14 Configure the settings related to advanced view [Advanced view] Settings related to cropping can be configured on the “Advanced view” page. The “Advanced view” page has the [Cropping] tab. 14.1 Configure the settings relating to cropping [Cropping] Click the [Cropping] tab on the “Advanced view”...

  • Page 114: Alarm Action

    14 Configure the settings related to advanced view [Advanced view] Clicking on the outside of the outline adds a new outline. Streams that are configured in cropping use the same cropping area as the [Cropping] display. Therefore, if the cropping outline is changed, the cropping area of streams configured in cropping are changed according to the settings of the cropping outline.
  • Page 115 14 Configure the settings related to advanced view [Advanced view] [Self return time] Configure how long cropping images are transmitted for when an alarm occurs. When the set time has passed, cropping images stop being transmitted and the camera starts transmitting full-screen images. Available only when “On”...

  • Page 116: Configure The Settings Relating To The Authentication [User Mng.]

    15 Configure the settings relating to the authentication [User mng.] 15 Configure the settings relating to the authentication [User mng.] The settings relating to the authentication such as users and PCs restrictions for accessing the camera with a PC or cellular phone/mobile terminal can be configured on the “User mng.” page. The “User mng.”...

  • Page 117: Configure The Settings Relating To The Host Authentication [Host Auth.]

    15 Configure the settings relating to the authentication [User mng.] Note • When the [Authentication] setting has been changed, close the web browser, and then access the camera again. • For other devices such as network disk recorders, unless otherwise stated, Digest authentication is not supported.

  • Page 118: Configure The Settings Relating To The Priority Stream [System]

    15 Configure the settings relating to the authentication [User mng.] The restriction settings of PCs (IP address) from accessing the camera can be configured on this page. [Host auth.] Select “On” or “Off” to determine whether or not to authenticate the host. •...

  • Page 119: Stream Type

    15 Configure the settings relating to the authentication [User mng.] The description below is the configuration of the priority stream that can transmit images without deteriorating the image quality and refresh interval even when multiple users access concurrently. Priority stream [Activation] Select “On”...
  • Page 120 15 Configure the settings relating to the authentication [User mng.] Note • When “On” is selected for “H.264 transmission”, the transmission interval may be longer than the set value when any value with an asterisk (*) on the right is selected. Operating Instructions...

  • Page 121: Configuring The Network Settings [Network]

    16 Configuring the network settings [Network] 16 Configuring the network settings [Network] The network settings can be configured on the “Network” page. The “Network” page has the [Network] tab and the [Advanced] tab. 16.1 Configure the network settings [Network] Click the [Network] tab on the “Network” page. (®page 36, page 38) The following information is required to configure the network settings.

  • Page 122: Network Settings

    16 Configuring the network settings [Network] IPv4 network [Network Settings] Select the method of how to configure the IP address from the following. • Static: The IP address is configured by entering manually on “IP address(IPv4)”. • DHCP: The IP address is configured using the DHCP function. •...
  • Page 123 16 Configuring the network settings [Network] IPv6 network [Manual] Select “On” or “Off” to determine whether or not to manually configure the IP address for IPv6 network (IPv6 address). • On: Enter an IPv6 address manually. • Off: Manual entry of an IPv6 address will become unavailable. •...
  • Page 124 “Live” page and take a picture with the snap shot button using the lowest possible image capture size. [Easy IP Setup accommodate period] Select “20min” or “Unlimited” to determine how long the network setting operation using the Panasonic “IP Setting Software” can be allowed. •...

  • Page 125: Configure Advanced Network Settings [Advanced]

    16 Configuring the network settings [Network] • To access the camera via the Internet by connecting the camera to a router, it is necessary to assign a respective HTTP port number for each camera and address translation by using the port forwarding function of the router.

  • Page 126: Configure The Settings Related To Sending E-Mails

    16 Configuring the network settings [Network] 16.2.1 Configure the settings related to sending E-mails [E-mail notification] Select “On” or “Off” to determine whether or not to provide notification by E-mail according to the settings for the “Alarm” and “Diag.” checkboxes of “Destination of notification” below. –...
  • Page 127 16 Configuring the network settings [Network] [SMTP server address] Enter the IP address or the host name of the SMTP server used to send E-mails. • Available number of characters: 1 - 128 characters • Available characters: Alphanumeric characters, the colon (:), the period (.), the underscore (_), and the hyphen (-).
  • Page 128 16 Configuring the network settings [Network] [SSL] Select “On” if you want to use SSL encryption when sending E-mail notifications for alarm occurrences or the “Diag.” function. When you select “On”, the authentication method will be set to “SMTP”. Set the user name and the password used for authentication.

  • Page 129: Configure The Settings Related To Ftp Transmission

    16 Configuring the network settings [Network] 16.2.2 Configure the settings related to FTP transmission [Alarm image FTP transmission] Select “On” or “Off” to determine whether or not to transmit the alarm image to the FTP server. • Default: Off [Directory name] Enter the directory name where the alarm images are to be saved.
  • Page 130 16 Configuring the network settings [Network] • Available number of characters: 1 - 32 characters • Unavailable characters: " & * / : ; < > ? \ | [FTP transmission retry] Select “On” or “Off” to determine whether or not to resend failed FTP transmissions. On: If transmission fails, transmissions are resent until they are successfully sent.
  • Page 131 16 Configuring the network settings [Network] [Post alarm] • Transmission interval Select the transmission interval for the alarm image transmission to the FTP server from the following. 0.1fps/ 0.2fps/ 0.33fps/ 0.5fps/ 1fps • Default: 1fps • Number of images Select the number of images to be transmitted from the following. 1pic/ 2pics/ 3pics/ 4pics/ 5pics/ 6pics/ 7pics/ 8pics/ 9pics/ 10pics/ 20pics/ 30pics/ 50pics/ 100pics/ 200pics/ 300pics/ 500pics/ 1000pics/ 1500pics/ 2000pics/ 3000pics •...

  • Page 132: Configure The Settings Relating To The Ntp Server

    16 Configuring the network settings [Network] [Transmission interval] Select the interval for the FTP periodic image transmission from the following. 1s/ 2s/ 3s/ 4s/ 5s/ 6s/ 10s/ 15s/ 20s/ 30s/ 1min/ 2min/ 3min/ 4min/ 5min/ 6min/ 10min/ 15min/ 20min/ 30min/ 1h/ 1.5h/ 2h/ 3h/ 4h/ 6h/ 12h/ 24h •...
  • Page 133 16 Configuring the network settings [Network] IMPORTANT • Use an NTP server when the more accurate time & date setting is required for the system operation. [Time adjustment] Select the time adjustment method from the following. Time adjusted by the selected method will be used as the standard time of the camera.

  • Page 134: Configure The Upnp Settings

    16 Configuring the network settings [Network] The following port numbers are unavailable since they are already in use. 20, 21, 23, 25, 42, 53, 67, 68, 69, 80, 110, 161, 162, 443, 995, 10669, 10670 [Time adjustment interval] Select an interval (1 - 24 hours: in 1 hour intervals) of synchronization with the NTP server. •...

  • Page 135: Configure The Https Settings

    16 Configuring the network settings [Network] [Start] ® [Control Panel] ® [Network and Internet] ® [Network and Sharing Center] ® select [Turn on network discovery] of [Network discovery] of [Change advanced sharing settings] ® click [Save changes] ® Complete For Windows 8.1 and Windows 8 Right-click [Start] ®...

  • Page 136: Configure The Settings Relating To Ddns

    16 Configuring the network settings [Network] [CA Certificate - CA Certificate install] Installs the server certificate (security certificate) issued by CA (Certificate Authority) and displays the information of the installed server certificate. To install the server certificate, click the [Browse...] button to display the [Open] dialog box, and select the file of the server certificate issued by CA, and click the [Execute] button.

  • Page 137: Configure The Settings Relating To Snmp

    16 Configuring the network settings [Network] Refer to page 153 for how to configure the settings relating to DDNS. [Service] Select the DDNS service to determine whether or not to use DDNS. • Off: Does not use the DDNS function. •...

  • Page 138: Configure The Diffserv Settings

    16 Configuring the network settings [Network] [Location] Enter the name of the location where the camera is installed. • Available number of characters: 0 - 32 characters • Default: None (blank) [Contact] Enter the E-mail address or the phone number of the SNMP manager. •...

  • Page 139: How To Configure Https Settings

    16 Configuring the network settings [Network] 16.3 How to configure HTTPS settings The settings relating to the HTTPS protocol that can enhance the network security by encrypting the access to cameras on this page. The HTTPS settings will be configured in the following procedure. Generation of the CRT key (SSL encryption key) When using the self-signed certifi cate When using the server certi ficate...

  • Page 140: Generation Of The Crt Key (Ssl Encryption Key)

    16 Configuring the network settings [Network] Note • To use the server certificate, you need to apply for the approval and the issue of server certificate by • Either of the self-signed certificate or the server certificate is available. If both of them are installed, the server certificate will be used prior to the self-signed certificate.

  • Page 141: Generation Of The Self-Signed Certificate (Security Certificate)

    16 Configuring the network settings [Network] key. When the [Apply] button is clicked on the “Previous CRT key” dialog box, it is possible to replace the current CRT key with the previous one. 16.3.2 Generation of the self-signed certificate (security certificate) IMPORTANT •...
  • Page 142 16 Configuring the network settings [Network] Item Description Available number of characters [Organizational Enter the unit name of the organization. 64 characters Unit] (Omission is OK.) [CRT key] Displays the key size and generation time & date of the current key. Note •...

  • Page 143: Generation Of Csr (Certificate Signing Request)

    16 Configuring the network settings [Network] • When the [Delete] button is clicked, the generated self-signed certificate (security certificate) will be deleted. • When “HTTPS” is selected for “Connection”, it is impossible to delete the self-signed certificate. 16.3.3 Generation of CSR (Certificate Signing Request) IMPORTANT •...

  • Page 144: Installation Of The Server Certificate

    16 Configuring the network settings [Network] Item Description Available number of characters [CRT key] Displays the key size and generation time & date of the current key. Note • To use the server certificate, follow the requests from the CA about the information to be entered. •...

  • Page 145: Configuration Of The Connection Protocol

    16 Configuring the network settings [Network] • When the [Confirm] button is clicked, the registered information of the installed server certificate will be displayed in the “CA Certificate - Confirm” dialog box. (Only “Organizational Unit” will be displayed with an asterisk (*).) •...

  • Page 146: Access The Camera Using The Https Protocol

    16 Configuring the network settings [Network] If the camera is accessed using the HTTPS protocol for the first time, the warning window will be displayed. In this case, follow the instructions of the wizard to install the self-signed (security) certificate. (®page 146) •...
  • Page 147 16 Configuring the network settings [Network] • When the camera access is open to the Internet, enter the address name or host name to access via the Internet for “Common Name”. In this case, the security alert window will be displayed each time the camera is locally accessed, even if the security certificate is installed.
  • Page 148 16 Configuring the network settings [Network] Click “Certificate Error” over the URL, and click “View certificates”. Operating Instructions...
  • Page 149 16 Configuring the network settings [Network] Click “Install Certificate...”. Note • If [Install Certificate...] is not displayed, close Internet Explorer once, and select [Run as Administrator] to launch Internet Explorer again. Click [Start] ® [All Programs] ® right click [Internet Explorer] ®...
  • Page 150 16 Configuring the network settings [Network] Click “Next” displayed on “Certificate Import Wizard”. Note • When using Internet Explorer 10 or Internet Explorer 11, select “Store Location”, and then click “Next”. Operating Instructions...
  • Page 151 16 Configuring the network settings [Network] Select “Place all certificates in the following store”, and click “Browse...”. Select “Trusted Root Certificate Authorities”, and click “OK”. Operating Instructions...
  • Page 152 16 Configuring the network settings [Network] Click “Next”. Click “Finish”. Operating Instructions...

  • Page 153: How To Configure The Settings Relating To Ddns

    16 Configuring the network settings [Network] Click “Yes”. → When the import is successfully completed, the screen “The import was successful.” will be displayed. Click “OK”. → When the browser is restarted after the certificate is imported, “Certificate Error” will not be displayed. 16.5 How to configure the settings relating to DDNS When activating the DDNS function using the camera, either of the following DDNS services is available.

  • Page 154: Configuration Of The Ddns Service (Example Of The "Viewnetcam.com" Service)

    16 Configuring the network settings [Network] Note • “Viewnetcam.com” is a Dynamic DNS service designed for use with Panasonic Network Cameras. Refer to the “Viewnetcam.com” website (http://www.viewnetcam.com/) for further information about the service. About DDNS services (IPv4/IPv6) By using a DDNS service, it becomes possible to view camera images via the Internet.

  • Page 155: When Using The "Viewnetcam.com" Service

    16 Configuring the network settings [Network] “*****.viewnetcam.com” and the current global address is automatically registered. If you are enrolled in “Viewnetcam.com”, the unique “domain name” (example: *****.viewnetcam.com) will be allocated. The “Viewnetcam.com” service server automatically manages the domain name of camera and the global address of router (or camera) when a camera automatically notifies the service server of the global address.

  • Page 156: Procedure To Register Information For The "Viewnetcam.com" Service

    16 Configuring the network settings [Network] • Default: Normal 16.5.3 Procedure to register information for the “Viewnetcam.com” service Select [Viewnetcam.com] for [Service] and click the [Set] button. → A URL is displayed in [Your Account Link]. If a URL is not displayed in [Your Account Link], confirm the camera’s network settings and Internet connection, then click [Set] again.

  • Page 157: Checking The Information Registered For The "Viewnetcam.com" Service

    16 Configuring the network settings [Network] • When “Expired” is displayed in the URL of “Viewnetcam.com” in the viewnetcam settings page or the status page, restart the camera after registering the “Viewnetcam.com” service. After restarting the camera, check that the registered URL is displayed in the URL of “Viewnetcam.com” of [Status] - [Viewnetcam.com] on the “Maintenance”...

  • Page 158: When Using "Dynamic Dns Update(Dhcp)

    16 Configuring the network settings [Network] 16.5.6 When using “Dynamic DNS Update(DHCP)” [Host name] Enter the host name to be used for the Dynamic DNS Update service. • Available number of characters: 3 - 250 characters Enter in the form of “(host name). (domain name)”. •...

  • Page 159: Configure The Settings Relating To The Schedules [Schedule]

    17 Configure the settings relating to the schedules [Schedule] 17 Configure the settings relating to the schedules [Schedule] On the “Schedule” page, it is possible to configure the settings relating to schedules as follows. • VMD permission • Access permission •...
  • Page 160 17 Configure the settings relating to the schedules [Schedule] Up to 5 schedules can be set. Select an action to be assigned to the schedule from “Schedule mode”. “Off” is selected at the default. • Off: No action will be taken for the respective schedule. •...
  • Page 161 17 Configure the settings relating to the schedules [Schedule] • Access permission: Users whose access level is set to 2 and 3 on the [User auth.] tab (®page 116) can access the camera only in the period of schedule. • H.264 recording(Recording stream 1): The SD recording will be performed at the designated time in the schedule.

  • Page 162: How To Set The Schedules

    17 Configure the settings relating to the schedules [Schedule] 17.1 How to set the schedules Check the check box of the desired day of the week of “FTP image transmission schedule”. → The selected day of the week will be validated for the schedule. To designate time, select the desired “hour”...
  • Page 163 17 Configure the settings relating to the schedules [Schedule] Click the [Set] button after completing the settings. → The result will be displayed at the bottom of the window. Operating Instructions...

  • Page 164: How To Delete The Set Schedule

    17 Configure the settings relating to the schedules [Schedule] 17.2 How to delete the set schedule Uncheck the check box of the set day of the week. Operating Instructions...
  • Page 165 17 Configure the settings relating to the schedules [Schedule] Click the [Set] button after completing the settings. → The schedule of the selected day of the week is deleted. Operating Instructions...

  • Page 166: Maintenance Of The Camera [Maintenance]

    18 Maintenance of the camera [Maintenance] 18 Maintenance of the camera [Maintenance] System log check, firmware upgrade, status check and initialization of the setup menu can be performed on this page. The “Maintenance” page has the [System log] tab, the [Upgrade] tab, [Status] tab, the [Default reset] tab, and the [Data] tab.
  • Page 167 Note • The latest firmware upgrade is posted on our website. – When using the camera in Japan http://panasonic.biz/security/support/ – When using the camera outside of Japan http://security.panasonic.com/pss/security/support/ • To view the website, it is necessary to be connected to the internet.

  • Page 168: Check The Status [Status]

    18 Maintenance of the camera [Maintenance] Click the radio button respective to the desired option to determine whether or not to initialize the settings after completing the firmware upgrade. Default: Do not reset the settings to the default after the upgrade. Note •...
  • Page 169 18 Maintenance of the camera [Maintenance] The status of this camera can be checked on this page. Viewnetcam.com [Server] The URL of the “Viewnetcam.com” service server will be displayed. [Status] The registration status for the “Viewnetcam.com” will be displayed. [Personal(Camera) URL] The URL of the camera registered for “Viewnetcam.com”...

  • Page 170: Sd Memory Card

    The self check result of the hardware will be displayed. Note • Refer to our website (http://security.panasonic.com/pss/security/support/info.html) for further information about the contents of the displayed statuses (relating to the “Viewnetcam.com” service, the UPnP function, or the self check). SD memory card [Model no.]...

  • Page 171: Reset The Settings/Reboot The Camera [Default Reset]

    18 Maintenance of the camera [Maintenance] Category Indication Description SD memory card <SD> Format Successfully formatted the SD memory card. <SD> Format error Error occurred when formatting the SD memory card. <SD> Write-protect ON (Locked A write-protected SD memory card is card) inserted.

  • Page 172: Settings Data/Backing Up Or Restoring Logs [Data]

    18 Maintenance of the camera [Maintenance] [Reset to the default (Except the network settings)] Click the [Execute] button to reset the settings to the default. Note that the network settings will not be reset. It is impossible to operate the camera for about 3 minutes after the initialization. [Load the default HTML files (setup menu).] Click the [Execute] button to reset the HTML files to the default.

  • Page 173: Scene File

    18 Maintenance of the camera [Maintenance] The settings related to backing up or restoring settings data, and saving logs can be configured in this section. Backup [Setup data] Click the [Execute] button to backup the setup data of the camera to a PC. [Scene file] Click the [Execute] button to backup the scene files of the camera to a PC.
  • Page 174 18 Maintenance of the camera [Maintenance] [Scene file] Press the [Browse...] button and select the scene files to restore. Click the [Execute] button to start restoring. Do not perform operations until the restoration is complete. Make sure to set the file name of scene file data used when restoring to “model name.txt”. (The model name must be written in lower case letters and “WV-”...

  • Page 175: Using The Cd-Rom

    Using the supplied CD-ROM, the following actions can be performed. The Panasonic “IP Setting Software” can be installed on the PC. (®page 176) Settings related to the camera’s network can be set from the Panasonic “IP Setting Software”. (®page 178) The manuals can be installed on the PC.

  • Page 176: Installing Panasonic "Ip Setting Software

    19 Using the CD-ROM 19.2 Installing Panasonic “IP Setting Software” On the CD launcher window, click the [Install] button next to [IP Setting Software] to display the Panasonic “IP Setting Software” installation window. Confirm the following settings before starting the installation.

  • Page 177: Installing The Manuals

    To uninstall the manuals delete the shortcut icon from where you specified it to be installed (the default is on the desktop) during installation and the [Manual] folder from the folder (the default is C: \Panasonic) you specified during installation. 19.4 Installing the Viewer software The Viewer software (Network Camera View 4S) must be installed on the PC in order to display camera images.

  • Page 178: Configure The Network Settings Of The Camera Using The Panasonic "Ip Setting Software

    However, settings can be changed after 20 minutes for cameras in the initial set mode. To start the Panasonic “IP Setting Software”, click the [Run] button next to [IP Setting Software] from the CD launcher menu window, or double-click on the shortcut icon created after installing the software on the •...
  • Page 179 19 Using the CD-ROM • The information displayed can be sorted by clicking the title of each displayed item. • When the [Network Settings] button is clicked, the “Network Settings” screen is displayed and network settings can be changed. For further information, refer to page 179. When the viewer software “Network Camera View 4S”...
  • Page 180 19 Using the CD-ROM • When using a firewall (including software), allow access to all UDP ports. Operating Instructions...

  • Page 181: About The Displayed System Log

    20 About the displayed system log 20 About the displayed system log Error indications relating to SMTP Category Indication Description POP3 server error Authentication error. • Entered user name or password may be incorrect. Check if the E-mail settings are configured correctly.
  • Page 182 20 About the displayed system log Category Indication Description Internal error Undefined error. • An error occurred in the FTP function. Check if the FTP settings are configured correctly. Error indications relating to “Viewnetcam.com” Category Indication Description Viewnetcam.com Failed to resolve the •...

  • Page 183: Error Indications Relating To Ntp

    20 About the displayed system log Error indications relating to NTP Category Indication Description Connection error No response from the NTP server. • The IP address of the server may be incorrect. Check if the IP address of the server is configured correctly. •...
  • Page 184 20 About the displayed system log Error indications relating to Panasonic alarm protocol notification Category Indication Description Panasonic alarm Failed to find destination of • The IP address of the destination of protocol notification notification. notification may be incorrect. Check if the...
  • Page 185 20 About the displayed system log Error indications relating to SD memory card security settings Category Indication Description SD memory card Lock error • The lock for the SD memory card could not be configured. Check the SD memory card again. •...

  • Page 186: Troubleshooting

    If the network settings (IP address, subnet mask, and default gateway) are incorrect, reboot the camera and change the network settings by using the Panasonic “IP Setting Software” within 20 minutes after the restart. – In networks that do not have a DHCP server, the IP address of the camera will be configured to “192.168.0.10”...
  • Page 187 21 Troubleshooting Symptom Cause/solution Reference pages • Is “554” selected for the HTTP port number? For the HTTP port number, select a port number other than the following port numbers used by the camera. The number used by the camera: 20, 21, 23, 25, 42, 53, 67, 68, 69, 110, 123, 161, 162, 443, 554, 995, 10669, 10670, 59000 - 61000 •...
  • Page 188 21 Troubleshooting Symptom Cause/solution Reference pages • Is the setting of port forwarding configured for the router? To enable the access to the camera via the Internet, it is necessary to perform the port forwarding setting when the router in use does not support the UPnP function.
  • Page 189 21 Troubleshooting Symptom Cause/solution Reference pages • Are you accessing another camera in the same local network via a proxy server? Configure the web browser to not use the proxy server. • Are two or more users browsing the camera images simultaneously? It may take time to display the screen or refresh interval may become slower when two or more users...
  • Page 190 21 Troubleshooting Symptom Cause/solution Reference pages User registration for the • Is the registered E-mail address correct? “Viewnetcam.com” service When an E-mail with the “Viewnetcam.com” website fails. link is not received, the registered E-mail address may be incorrect. Visit the “Viewnetcam.com” website (http://www.viewnetcam.com/) to register the correct E-mail address.
  • Page 191 “Remaining capacity” of the [SD memory card] tab? Check the password lock configuration. • Is any recognition error received when the “Diag.” of “E-mail notification” or “Panasonic alarm protocol” is used? Format the SD memory card. • Isn’t the SD memory card out of order? There are limited times to overwrite on an SD memory card.
  • Page 192 21 Troubleshooting Symptom Cause/solution Reference pages No image is displayed on the • Press the [F5] key on the keyboard of the PC or click “Live” page. the [Live] button. Shortcut icon of the camera is • Is the Windows component of UPnP added? not displayed on “Network”...
  • Page 193 21 Troubleshooting Symptom Cause/solution Reference pages When displaying H.264 • This may occur due to the display adapter and driver images on two or more web combination. browser windows, images When this has occurred, first update the driver of the from two or more cameras are display adapter to the latest version.
  • Page 194 Internet Explorer 11) The following message is • Select [Allow]. displayed on the information bar. “This webpage wants to run the following add-on: `WebVideo Module' from `Panasonic System Networks Co.,Ltd.`.” (Internet Explorer 9, Internet Explorer 10, or Internet Explorer 11) Operating Instructions...
  • Page 195 “This site might require the Click the [Install] button on the displayed following ActiveX control “Security Warning” window. 'nwcv4Ssetup.exe' from 'Panasonic System Networks Co.,Ltd.'. Click here to install...” (Internet Explorer 8) The following message is • Select [Install]. The “Security Warning” window displayed on the information will be displayed.

  • Page 196: Directory Structure Of Drive B

    (Ex.img_1301010123000001.jpg) 13010112.02 Destination where images are to be saved by the SD memory PULL recording function of Panasonic network disk recorder Destination where log files are to be saved (for the system administration) 10000001 M_ALARM Video saved at the alarm occurrence in the stream 1 (Approx.
  • Page 197 Notes Operating Instructions...
  • Page 198 Notes Operating Instructions...
  • Page 199 Notes Operating Instructions...
  • Page 200 For U.S. and Canada: Panasonic System Communications Company of North America, Unit of Panasonic Corporation of North America www.panasonic.com/business/ For customer support, call 1.800.528.6747 Two Riverfront Plaza, Newark, NJ 07102-5490 Panasonic Canada Inc. 5770 Ambler Drive, Mississauga, Ontario, L4W 2T3 Canada (905)624-5010 www.panasonic.ca...

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