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Dell Inspiron 14 5000 Service Manual
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Dell Inspiron 14 5000 Service Manual

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See also: Owner's Manual , Setup and Specifications
Inspiron 14 5000

Service Manual

Computer Model: Inspiron 14-5468
Regulatory Model: P64G
Regulatory Type: P64G006

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Summary of Contents for Dell Inspiron 14 5000

  • Page 1: Service Manual

    Inspiron 14 5000 Service Manual Computer Model: Inspiron 14-5468 Regulatory Model: P64G Regulatory Type: P64G006...
  • Page 2 © 2016 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. Dell and the Dell logo are trademarks of Dell Inc. in the United States and/or other jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.

  • Page 3: Table Of Contents

    Contents Before working inside your computer......10 ..................10 Before you begin ...................10 Safety instructions ................. 11 Recommended tools ....................12 Screw list After working inside your computer......13 Removing the battery........... 14 ....................14 Procedure Replacing the battery........... 16 ....................16 Procedure Replacing the optical drive..........17 ....................
  • Page 4 Replacing the keyboard..........24 ....................24 Procedure ..................24 Post-requisites Removing the base cover..........25 ................... 25 Prerequisites ....................25 Procedure Replacing the base cover..........27 ....................27 Procedure ..................27 Post-requisites Removing the coin-cell battery........28 ....................28 Prerequisites ....................28 Procedure Replacing the coin-cell battery........30 ....................
  • Page 5 Replacing the memory modules........37 ....................37 Procedure ..................38 Post-requisites Removing the wireless card......... 39 ................... 39 Prerequisites ....................39 Procedure Replacing the wireless card.......... 41 ....................41 Procedure ..................41 Post-requisites Removing the computer base........42 ....................42 Prerequisites ....................42 Procedure Replacing the computer base........47 ....................47...
  • Page 6 Replacing the heat-sink assembly........ 54 ....................54 Procedure ..................54 Post-requisites Removing the I/O board..........56 ................... 56 Prerequisites ....................56 Procedure Replacing the I/O board..........58 ....................58 Procedure ..................58 Post-requisites Removing the system board.........59 ................... 59 Prerequisites ....................60 Procedure Replacing the system board.........
  • Page 7 Replacing the power-button board....... 72 ....................72 Procedure ..................72 Post-requisites Removing the speakers..........74 ....................74 Prerequisites ....................74 Procedure Replacing the speakers..........76 ....................76 Procedure ..................76 Post-requisites Removing the display assembly........77 ....................77 Prerequisites ....................77 Procedure Replacing the display assembly........81 ....................
  • Page 8 Replacing the display bezel.......... 89 ....................89 Procedure ..................89 Post-requisites Removing the camera..........90 ................... 90 Prerequisites ....................90 Procedure Replacing the camera..........92 ....................92 Procedure ..................92 Post-requisites Removing the display panel..........94 ................... 94 Prerequisites ....................94 Procedure Replacing the display panel..........
  • Page 9 Removing the display back-cover and antenna assembly..............107 ..................107 Prerequisites ....................108 Procedure Replacing the display back-cover and antenna assembly..............109 ....................109 Procedure ..................109 Post-requisites Flashing the BIOS............111 Diagnostics..............112 Getting help and contacting Dell......... 114 ................. 114 Self-help resources ..................114 Contacting Dell...

  • Page 10: Before Working Inside Your Computer

    GUID-5D3B1051-9384-409A-8D5B-9B53BD496DE8 Before working inside your computer NOTE: The images in this document may differ from your computer depending on the configuration you ordered. GUID-B2521C24-A407-4ABB-8022-6D88B53F0B94 Before you begin Save and close all open files and exit all open applications. Shut down your computer. Click Start → Power →...

  • Page 11: Recommended Tools

    CAUTION: You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that shipped with the product or at www.dell.com/...

  • Page 12: Screw List

    • Plastic scribe GUID-12242442-3331-4D72-BFC5-7C7A83FD33AF Screw list The following table provides the list of screws that are used for securing different components to the computer. Component Secured to Screw type Quantity Optical-drive Computer base M2x5 assembly Optical-drive Optical drive M2x3 bracket Base cover Computer base M2.5x8...

  • Page 13: After Working Inside Your Computer

    GUID-06588814-2678-4667-9FF9-C009F4BCE185 After working inside your computer CAUTION: Leaving stray or loose screws inside your computer may severely damage your computer. Replace all screws and ensure that no stray screws remain inside your computer. Connect any external devices, peripherals, or cables you removed before working on your computer.

  • Page 14: Removing The Battery

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. GUID-D41367B7-182E-4AEC-84C3-35058353EC72 Procedure Close the display and turn the computer over. Slide the battery-release latch to the unlock position.
  • Page 15 Lift the battery at an angle and remove the battery from the battery bay. battery battery-release latch Turn the computer over, open the display, and press the power button for five seconds to ground the system board.

  • Page 16: Replacing The Battery

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. GUID-84D588EC-A03D-45B0-B499-2E70A47E2634 Procedure Slide the tabs on the battery into the slots on the battery bay and snap the battery into place.

  • Page 17: Replacing The Optical Drive

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. GUID-9CCC3876-D33F-4A82-86C5-360E01796F9E Prerequisites Remove the battery. GUID-4AEF5D38-7D9C-4954-9582-6684ED22FE52 Procedure Remove the screw that secures the optical-drive assembly to the computer base.
  • Page 18 Using a plastic scribe, slide the optical-drive assembly out of the optical-drive bay. screw plastic scribe computer base optical-drive assembly Carefully pull the optical-drive bezel and remove it from the optical drive.
  • Page 19 Remove the screws that secure the optical-drive bracket to the optical drive and remove the optical-drive bracket. optical-drive bezel optical drive optical-drive bracket screws (2)

  • Page 20: Removing The Optical Drive

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. GUID-FE2985AD-343E-42C5-847C-6069119BC668 Procedure Align the screw holes on the optical-drive bracket with the screw holes on the optical drive.

  • Page 21: Removing The Keyboard

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. GUID-04CAB8AA-16C0-4A52-824C-92928944B3F2 Prerequisites Remove the battery. GUID-60D3DD48-AE02-4FA9-B313-FA9D6C373D7E Procedure...
  • Page 22 Insert a plastic scribe at the top of the keyboard, using it to gently release the tabs that secure the keyboard to the palm-rest assembly. plastic scribe keyboard palm-rest assembly tabs (5) Carefully turn the keyboard over and place it on the palm-rest assembly.
  • Page 23 Open the latch and disconnect the keyboard cable from the system board. latch keyboard cable keyboard palm-rest assembly Lift the keyboard, along with the cable, off the palm-rest assembly.

  • Page 24: Replacing The Keyboard

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. GUID-145778BA-DFBD-4DC2-8F80-BD1268D43DB5 Procedure Slide the keyboard cable into the connector on the system board and close the latch to secure the cable.

  • Page 25: Removing The Base Cover

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. GUID-97F13B2F-B13D-43F8-92D5-1A75EBC3DC5D Prerequisites Remove the battery. Remove the optical drive.
  • Page 26 Using a plastic scribe, gently pry the base cover off the computer base. computer base screws (2) base cover...

  • Page 27: Replacing The Base Cover

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. GUID-75756B5F-F671-48FD-B08F-DFEA1B459161 Procedure Slide the tabs on the base cover into the slots on the computer base and snap the base cover into place.

  • Page 28: Removing The Coin-Cell Battery

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Removing the coin-cell battery resets the BIOS setup program’s settings to default. It is recommended that you note the BIOS setup program’s settings before removing the coin-cell battery.
  • Page 29 plastic scribe coin-cell battery battery socket...

  • Page 30: Replacing The Coin-Cell Battery

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. GUID-A6F2AC53-84FD-4F8E-9565-FB2C4F400108 Procedure With the positive-side facing up, snap the coin-cell battery into the battery socket on the system board.

  • Page 31: Removing The Hard Drive

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive. CAUTION: To avoid data loss, do not remove the hard drive while the computer is in sleep or on state.
  • Page 32 Lift the hard-drive assembly off the computer base. screws (4) hard-drive assembly hard-drive cable latch...
  • Page 33 Disconnect the hard-drive interposer from the hard-drive assembly. hard-drive assembly hard-drive interposer Remove the screws that secure the hard-drive bracket to the hard drive and lift the hard drive off the hard-drive bracket. hard drive hard-drive bracket screws (4)

  • Page 34: Replacing The Hard Drive

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive. GUID-F6894FC1-C711-4F5E-A2EE-FC7959EA809F Procedure Place the hard drive over the hard-drive bracket.

  • Page 35: Removing The Memory Modules

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. GUID-93527083-1E73-4E3B-A7C9-4BDD2BC84BE1 Prerequisites Remove the battery. Remove the base cover.
  • Page 36 Slide and remove the memory module from the memory-module slot. securing clips (2) memory module...

  • Page 37: Replacing The Memory Modules

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. GUID-4A1CA5FA-650B-45B9-9702-581BF482454B Procedure Align the notch on the memory module with the tab on the memory-module slot.

  • Page 38: Post-Requisites

    Slide the memory module firmly into the slot at an angle and gently press the memory module down until it clicks into place. NOTE: If you do not hear the click, remove the memory module and reinstall it. notch memory module securing clips memory-module slot GUID-E91B0E23-1E75-4172-A675-AF4372A1510F...

  • Page 39: Removing The Wireless Card

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. GUID-258BB6C3-17C8-444C-BDF2-CE5CEE4EC19A Prerequisites Remove the battery. Remove the base cover.
  • Page 40 Slide and remove the wireless card out of the wireless-card slot. wireless card wireless-card slot screw antenna cables (2) wireless-card bracket...

  • Page 41: Replacing The Wireless Card

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. GUID-E8ABD410-3A04-4E5C-8CCC-721322AD74EA Procedure CAUTION: To avoid damage to the wireless card, do not place any cables under it.

  • Page 42: Removing The Computer Base

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. GUID-97F13B2F-B13D-43F8-92D5-1A75EBC3DC5D Prerequisites Remove the battery. Remove the optical drive.
  • Page 43 Remove the screws that secure the computer base to the palm-rest assembly. optical-drive cable latch screws (2) Close the display and turn the computer over.
  • Page 44 Remove the screws that secure the computer base to the palm-rest assembly. screws (13) computer base Using a plastic scribe, pry up the computer base from the palm-rest assembly, starting from the area around the display hinges.
  • Page 45 Lift the computer base off the palm-rest assembly. palm-rest assembly plastic scribe computer base...
  • Page 46 Lift the optical-drive interposer along with the cable off the computer base. computer base optical-drive interposer optical-drive cable...

  • Page 47: Replacing The Computer Base

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. GUID-4B6D721C-5175-4555-B573-DC0D2B3CB989 Procedure Align the optical-drive interposer with the slot on the computer base and snap it into place.
  • Page 48 Replace the battery.

  • Page 49: Removing The Optical-Drive Interposer

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. GUID-9953856D-1A75-4D18-8037-730FB5086D44 Prerequisites Remove the battery. Remove the base cover.
  • Page 50 Lift the optical-drive interposer along with the cable off the computer base. computer base optical-drive interposer optical-drive cable...

  • Page 51: Replacing The Optical-Drive Interposer

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. GUID-734A947E-7B54-45CD-BA9A-313C9FF23853 Procedure Align the optical-drive interposer with the slot on the computer base and snap it into place.

  • Page 52: Removing The Heat-Sink Assembly

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. WARNING: The heat sink may become hot during normal operation. Allow sufficient time for the heat sink to cool before you touch it.
  • Page 53 In sequential order, as indicated on the heat-sink assembly, loosen the captive screws that secure the heat-sink assembly to the system board. Remove the screws that secure the heat-sink assembly to the system board. Lift the heat-sink assembly off the system board. screws (3) fan cable heat-sink assembly...

  • Page 54: Replacing The Heat-Sink Assembly

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Incorrect alignment of the heat sink can damage the system board and processor. NOTE: The original thermal grease can be reused if the original system board and fan are reinstalled together.
  • Page 55 Replace the memory modules. Replace the optical drive. Replace the base cover. Replace the battery.

  • Page 56: Removing The I/O Board

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. GUID-665224D1-DB48-4C4C-9A04-EAF518114940 Prerequisites Remove the battery. Remove the base cover.
  • Page 57 Lift the I/O board off the palm-rest assembly. I/O board I/O-board cable latch screw...

  • Page 58: Replacing The I/O Board

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. GUID-68E6B63E-A1EE-4E2A-AC4A-4E59FABE42C4 Procedure Slide the I/O-board cable into the connector on the I/O-board and close the latch to secure the cable.

  • Page 59: Removing The System Board

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board.

  • Page 60: Procedure

    GUID-7052353E-F03F-4CF3-98CA-770F717B308F Procedure Turn the computer over and open the display as far as possible. Open the latches and disconnect the touch-pad cable and the power-button board cable from the system board. power-button board cable palm-rest assembly touch-pad cable Close the display and turn the computer over. Open the latch and disconnect the display cable from the system board.
  • Page 61 Disconnect the speaker cable from the system board. Peel the tape from the antenna cables. Remove the screw that secures the system board to the palm-rest assembly. screw display cable speaker cable system board palm-rest assembly tape...
  • Page 62 Lift the system board off the palm-rest assembly and carefully turn the system board over. system board palm-rest assembly Disconnect the power-adapter port cable from the system board. 10 Open the latch and disconnect the I/O-board cable from the system board.
  • Page 63 Lift the system board off the palm-rest assembly. system board power-adapter port cable I/O-board cable latch...

  • Page 64: Replacing The System Board

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board.

  • Page 65: Post-Requisites

    Connect the speaker cable to the system board. 10 Slide the display cable into its connector on the system board and close the latch to secure the cable. Turn the computer over and open the display as far as possible. Slide the touch-pad cable and the power-button board cable into their connectors on the system board and close the latches to secure the cables.

  • Page 66: Removing The Power-Adapter Port

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. GUID-3A5B5686-B6B7-42E5-BE56-E41783FEF06F Prerequisites Remove the battery. Remove the base cover.
  • Page 67 Remove the screw that secures the power-adapter port to the palm-rest assembly. Lift the power-adapter port, along with the power-adapter port cable, off the palm-rest assembly. screw power-adapter port power-adapter port cable palm-rest assembly...

  • Page 68: Replacing The Power-Adapter Port

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. GUID-BF398AE8-203B-4595-87BC-1108ADEDA2CA Procedure Place the power-adapter port into the slot on the palm-rest assembly.
  • Page 69 10 Replace the base cover. Replace the battery.

  • Page 70: Removing The Power-Button Board

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. GUID-052CCD12-38C9-4BF4-9311-FB3DAE121EA0 Prerequisites Remove the battery. Remove the base cover.
  • Page 71 Lift the power-button board, along with its cable, off the palm-rest assembly. screw power-button board tape power-button board cable...

  • Page 72: Replacing The Power-Button Board

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. GUID-F760289F-174A-473F-AB01-8B9B47C80F6D Procedure Align the screw hole on the power-button board with the screw hole on the palm-rest assembly.
  • Page 73 10 Replace the base cover. Replace the battery.

  • Page 74: Removing The Speakers

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. GUID-B1342BBB-A06E-45A4-A555-939CA3A82B08 Prerequisites Remove the battery. Remove the base cover.
  • Page 75 Lift the speakers, along with the speaker cable, off the palm-rest assembly. speaker cable speakers (2) palm-rest assembly...

  • Page 76: Replacing The Speakers

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. GUID-E8CB3C57-F1C3-4CB8-9A95-1DB48AD1B926 Procedure Using the alignment posts, align and place the speakers on the palm-rest assembly.

  • Page 77: Removing The Display Assembly

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. GUID-085D0E34-796C-47EE-974F-FD132BFF6357 Prerequisites Remove the battery. Remove the base cover.
  • Page 78 Note the display-cable routing and remove the cable from its routing guides on the palm-rest assembly. display cable routing guides antenna cables (2) Turn the computer over and open the display at an angle of 90 degrees. Turn the computer over and place it on the edge of the table in a position that allows access to the screws on the display hinges.
  • Page 79 Carefully lift the display assembly from the palm-rest assembly. computer base screws (3) display hinges (2) display assembly...
  • Page 80 Carefully place the display assembly on a clean, flat surface. display assembly...

  • Page 81: Replacing The Display Assembly

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. GUID-D58E33B9-3AEA-4FFA-99A0-8EB81E6205C7 Procedure Place the palm rest at the edge of the table with the speakers facing away from the edge.
  • Page 82 Replace the optical drive. 10 Replace the base cover. Replace the battery.

  • Page 83: Removing The Palm-Rest Assembly

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. GUID-FCA6B1D8-C807-4087-AB9B-48AD48361A94 Prerequisites Remove the battery. Remove the base cover.

  • Page 84: Procedure

    GUID-AD41B5E5-BC9F-472C-8879-14566B1F0F77 Procedure After performing the steps in the prerequisites we are left with the palm-rest assembly. palm-rest assembly...

  • Page 85: Replacing The Palm-Rest Assembly

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. GUID-6232DAED-6B4A-44F8-854F-41A75BE451EF Procedure Place the palm-rest assembly on a clean and flat surface.
  • Page 86 Replace the optical drive. Replace the base cover. 15 Replace the battery.

  • Page 87: Removing The Display Bezel

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. GUID-619F7DFA-44FF-4A4B-AC92-1E2A0895892E Prerequisites Remove the battery. Remove the base cover.

  • Page 88: Procedure

    GUID-6FEB5E6C-BA6F-4D61-9801-5CCC4AE67115 Procedure Using your fingertips, gently pry up the inner edges of the display bezel. display bezel display panel Lift the display bezel off the display assembly.

  • Page 89: Replacing The Display Bezel

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. GUID-2F2F1AA9-582D-4A40-8378-6A5B001C5640 Procedure Align the display bezel with the display back-cover and gently snap the display bezel into place.

  • Page 90: Removing The Camera

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. GUID-173A4BBC-1988-42AF-BD63-CD0857B8BE3D Prerequisites Remove the battery. Remove the base cover.
  • Page 91 Using a plastic scribe, gently pry the camera off the display back-cover. plastic scribe camera cable camera display back-cover...

  • Page 92: Replacing The Camera

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. GUID-5C0CEC57-CE59-47A8-8B91-F60577ECC0C9 Procedure Align the camera to the slot on the display back-cover and adhere the camera in place.
  • Page 93 Replace the battery.

  • Page 94: Removing The Display Panel

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. GUID-20967EA2-1E13-4690-9519-BE1BB8AEB83A Prerequisites Remove the battery. Remove the base cover.
  • Page 95 Turn the display panel over. screws (4) display panel display-back cover Peel the tape that secures the display cable to the display panel. Open the latch and disconnect the display cable from the display panel.
  • Page 96 Lift the display panel off the display back-cover. display back-cover latch display cable tape display panel...

  • Page 97: Replacing The Display Panel

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. GUID-0F67AC5E-B129-4E59-B41A-BC8B0CC78970 Procedure Slide the display cable into the connector on the display panel and close the latch to secure the cable.
  • Page 98 Follow the procedure from step 5 to step 7 in “Replacing the hard drive”. 10 Replace the memory modules. Replace the optical drive. Replace the base cover. Replace the battery.

  • Page 99: Removing The Display Hinges

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. GUID-52973351-A544-4FDD-819D-9C0A4914C5A6 Prerequisites Remove the battery. Remove the base cover.
  • Page 100 Carefully lift the display hinges off the display back-cover. screws (12) display hinges (2) display back-cover...

  • Page 101: Replacing The Display Hinges

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. GUID-44BC3AFC-CB75-421C-B1E8-2BE321BFF408 Procedure Align the screw holes on the display hinges with the screw holes on the display back-cover.
  • Page 102 Replace the base cover. Replace the battery.

  • Page 103: Removing The Display Cable

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. GUID-BACE68EF-ED07-4B1F-AAAC-91BA7D74E582 Prerequisites Remove the battery. Remove the base cover.
  • Page 104 Disconnect the camera cable from the camera. Note the display cable routing and remove the display cable from the routing guides on the display back-cover. Note the camera cable routing and remove the camera cable from the display back-cover. display cable display back-cover camera cable tape...

  • Page 105: Replacing The Display Cable

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. GUID-FC223948-30F8-4084-8B04-F600AC7A77ED Procedure Route the display cable through the routing guides on the display back-cover.
  • Page 106 Replace the optical drive. Replace the base cover. 15 Replace the battery.

  • Page 107: Assembly

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. GUID-DE42C8B9-87C3-4326-83F7-8E25CD12799E Prerequisites Remove the battery. Remove the base cover.

  • Page 108: Procedure

    GUID-28E5E521-7E1B-424A-917F-D4F24F35AD16 Procedure After performing the steps mentioned in the prerequisites, we are left with the display back-cover and antenna assembly. display back-cover and antenna assembly.

  • Page 109: Assembly

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. GUID-3A8D5B1E-3EF4-4DF0-BB5E-776AE7F5EA0C Procedure Place the display back-cover and antenna assembly on a clean, flat surface.
  • Page 110 Follow the procedure from step 5 to step 7 in “Replacing the hard drive”. Replace the memory modules. 15 Replace the optical drive. Replace the base cover. Replace the battery.

  • Page 111: Flashing The Bios

    You may need to flash (update) the BIOS when an update is available or when you replace the system board. To flash the BIOS: Turn on your computer. Go to www.dell.com/support. Click Product support, enter the Service Tag of your computer, and then click Submit.

  • Page 112: Diagnostics

    GUID-9BF8EA1C-757E-445F-AE5F-761FE9A359AD Diagnostics Power and battery-status light/hard-drive activity light: Indicates the battery- charge status or the hard-drive activity. NOTE: Press Fn+H to toggle this light between power and battery-status light and hard-drive activity light. Hard-drive activity light Turns on when the computer reads from or writes to the hard drive. Power and battery-status light Indicates the power and battery-charge status.
  • Page 113 Light Pattern Problem description Memory or RAM failure Invalid memory installed System board or chipset error LCD failure CMOS battery failure PCI/video card failure Recovery image not found Recovery image found but invalid The computer may emit a series of beeps during start-up if the errors or problems cannot be displayed.

  • Page 114: Getting Help And Contacting Dell

    GUID-AF18382F-D265-43C2-85DA-28FFB5875F37 Getting help and contacting Dell Self-help resources You can get information and help on Dell products and services using these self-help resources: Information about Dell products and www.dell.com services Dell Help & Support app Get started app Accessing help In Windows search, type Help and Support, and press Enter.
  • Page 115 NOTE: Availability varies by country and product, and some services may not be available in your country. NOTE: If you do not have an active internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.

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