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Huawei H60-L04 Simplified Maintenance Manual
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Huawei H60-L04 Simplified Maintenance Manual

Huawei H60-L04 Simplified Maintenance Manual

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Enlarged version
H60-L04 Simplified Maintenance
Manual
Issue
1.0
Date
2014-09-04
HUAWEI TECHNOLOGIES CO., LTD.

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Summary of Contents for Huawei H60-L04

  • Page 1 H60-L04 Simplified Maintenance Manual Issue Date 2014-09-04 HUAWEI TECHNOLOGIES CO., LTD.
  • Page 2 Notice The purchased products, services and features are stipulated by the contract made between Huawei and the customer. All or part of the products, services and features described in this document may not be within the purchase scope or the usage scope. Unless otherwise specified in the contract, all statements, information, and recommendations in this document are provided "AS IS"...

  • Page 3: About This Document

    Reviewed by Date Maintenance support team 2014-09-04 Approved by Date Service representative 2014-09-04 Change History Date Version Revision Reason Author 2014-08-27 V1.0 Released the first R&D version. Issue 1.0 (2014-09-04) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 4: Table Of Contents

    5.5.2 Forcible Upgrade ..........................21 5.6 Troubleshooting Upgrade Failures ......................... 21 6 Maintenance Tools ......................... 22 7 Disassembly Procedure ......................24 8 Assembly Procedure ......................28 9 FAQs ............................34 Issue 1.0 (2014-09-04) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 5 11.3 Instruction Instructions ..........................54 11.3.1 Battery Test ............................54 11.3.2 Current Test ............................54 11.3.3 Charging Test ............................55 11.3.4 MMI Test ............................. 55 11.3.5 MT ............................... 68 Issue 1.0 (2014-09-04) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 6: Overview

    2. Being Huawei proprietary, this document is accessible only for authorized service centers. Although every effort was made to ensure the accuracy of the document, errors may still exist. If you find any errors or have any suggestions, please report them through Huawei service platform ComPartner.

  • Page 7: Product Overview

    H60-L04 Simplified Maintenance Manual 2 Product Overview Product Overview 2.1 Appearance Figure 2-1 H60-L04 Issue 1.0 (2014-09-04) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 8: Specifications

    H60-L04 Simplified Maintenance Manual 2 Product Overview 2.2 Specifications Table 2-1 lists the H60-L04 hardware specifications. Table 2-1 H60-L04 hardware specifications Module Specifications Model Bar type Display 5" Incell FHD, 16 M colors, 1920 x 1080 pixels, 445 PPI Dimensions Designed dimensions:139.6 mm x 69.7 mm x 7.5 mm...
  • Page 9 Charging time: about 3 to 3.5 hours Working humidity 5% to 95% Cameras Rear camera: 13 MP Front camera: 5 MP Radio Built-in radio Bluetooth Bluetooth 4.0, with BLE Issue 1.0 (2014-09-04) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 10 Input: 100 V to 240 V, 50/60 Hz, 0.2 A Output: 5 V, 2 A Certificates CE certificate Sensor Accelerator, proximity light sensor, ambient light sensor, compass, hall sensor, and gyroscope Table 2-2 lists the H60-L04 software specifications. Table 2-2 H60-L04 software specifications Software Description Operating Android 4.4 system Emotion UI 2.3...
  • Page 11 Photo: maximum 4160 x 3120 resolution camera: 13 Video: maximum 30 fps 1080p (1920x1080 pixels) Front Photo: maximum 2592x1952 camera: 5 Video: maximum 30 fps 720p (1280x720 pixels) Issue 1.0 (2014-09-04) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 12: Exploded View

    H60-L04 Simplified Maintenance Manual 3 Exploded View Exploded View Figure 3-1 shows the exploded view of the H60-L04. Figure 3-1 H60-L04 exploded view Parts list: Issue 1.0 (2014-09-04) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 13 H60-L04 Simplified Maintenance Manual 3 Exploded View Name Quantity Front cover assembly with the battery Antenna support assembly Rear camera module Front camera module Battery cover assembly Main board Screws Issue 1.0 (2014-09-04) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 14: Spare Parts

    4.1 Commonly Used Parts Table 4-1 is for your reference only. It is subject to changes without notice. Obtain the latest component information from the Huawei TCS. If you have any questions, contact the local technical support. Table 4-1 Commonly used parts...
  • Page 15 H60-L04 Simplified Maintenance Manual 4 Spare Parts Material Material Material Headset jack FPC Side-key FPC Flashlight FPC Name Name Name Material Material Material Speaker FPC Receiver Speaker Name Name Name Issue 1.0 (2014-09-04) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 16 Thermal conductivity Battery cover Name Name Name assembly graphite sheet assembly Material Material Front cover assembly without the Front cover assembly with the battery Name Name battery Issue 1.0 (2014-09-04) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 17: How To Obtain Part Numbers

    Step 2 Choose Basic Information > BOM Tree Info. Define the values for Product Line, Product Type, Product Model, and Product Description. The PNs are displayed in detail in the tree shape, as shown in Figure 4-2. Issue 1.0 (2014-09-04) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 18 Step 3 Click the PN of the part to query. The system displays the picture of the part. Use the picture to confirm whether the part is what you want. Figure 4-3 Part picture ----End Issue 1.0 (2014-09-04) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 19 Figure 4-4 Entering the part code Step 5 Click the PN. The system displays the part picture. Figure 4-5 Part picture ----End Issue 1.0 (2014-09-04) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 20: Software Upgrade

    Prioritize the normal upgrade on phones that can be normally powered on. Forcible upgrades may be risky because information loss may occur. Therefore, do not forcibly upgrade the phone. Issue 1.0 (2014-09-04) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 21: Checking The Software Version

    CT or other functional tests on a phone after you load this software on the phone. This software should not be delivered to customers. The software does not update from time to time. You can download the software from ComPartner or the Huawei Huawei Knowledge Base website.

  • Page 22: Software Naming Convention

    General UL+G (K3V3+V7R2)-Loaded software] This software is applicable to H60-L04. The software part number is 0502XXXX. There are several folders in this software package: To load or clear the software, select the HDH60L02M00A131.XML file (the file name differs with the actual software version). Files in the other folders are configuration files and you do not need to select among them.
  • Page 23 H60-L04 Simplified Maintenance Manual 5 Software Upgrade Step 3 Double-click the desired software from the displayed query results. Then, the tool automatically navigates to the Huawei Knowledge Base website. Issue 1.0 (2014-09-04) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 24: Method 2

    Step 4 On the Knowledge Base website, click Download to download the desired software. ----End 5.4.2 Method 2 Log in to http://app.huawei.com/tkb/, select the desired phone model, enter the software version, and search for and download the latest version software. 5.5 Using the microSD Card for Upgrade 5.5.1 Normal Upgrade...
  • Page 25 *#*#2846579#*#*. Choose ProjectMenu > Upgrade > SD card upgrade and touch Confirm. Figure 5-5 Operations on the phone for a normal upgrade using the microSD card The screen shows the upgrade progress, as shown in Figure 5-6. Issue 1.0 (2014-09-04) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 26: Forcible Upgrade

    1. Check whether the upgrade file is correct. phone using a microSD 2. Check whether the upgrade method is correct. card 3. Check whether the microSD card functions properly. 4. Perform the upgrade again. Issue 1.0 (2014-09-04) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 27: Maintenance Tools

    Usage: heats components Name: heat gun Usage: heats components Name: soldering iron Usage: solders components Name: DC power supply Usage: supplies power Name: soldering fixture Usage: secures PCBAs Issue 1.0 (2014-09-04) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 28 Usage: fastens and removes screws Name: RF switch wrench Usage: removes RF switches Name: utility knife Usage: disassembles the phone Name: sucker Usage: removes the battery cover Issue 1.0 (2014-09-04) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 29: Disassembly Procedure

    2. Wear an ESD wrist strap. 3. Pull the battery cover out along its right side with a sucker to gradually remove the battery cover. Issue 1.0 (2014-09-04) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 30 6. Disconnect the battery BTB, headset BTB, rear camera BTB, and LCM BTB. Remove the rear camera. Release the two main board fasteners at the two red positions, and remove the main board. Issue 1.0 (2014-09-04) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 31 FPC so as to disconnect the FPC from the fastener, and pull upwards the FPC straight section so as to separate the side-key FPC from the front cover. Note: Do not reuse the side-key FPC. Issue 1.0 (2014-09-04) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 32 H60-L04 Simplified Maintenance Manual 7 Disassembly Procedure 10. Remove the speaker FPC. Issue 1.0 (2014-09-04) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 33: Assembly Procedure

    3. Remove the adhesive release film from the REC area of the front cover and use a vacuum sucking pen to assemble the receiver, and press to tighten the receiver. Note: The receiver pins face downwards. Issue 1.0 (2014-09-04) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 34 Fasten the side-key FPC BTB and LCM FPC BTB. Note: When installing the main board, prevent the side key and LCM FPC from being pressed. Issue 1.0 (2014-09-04) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 35 Remove the release paper from the FPC, fasten the Vertically install the camera body and then fasten the BTB, and make the FPC flat and properly attached. camera BTB. Issue 1.0 (2014-09-04) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 36 11. Fasten the antenna support with 12 screws. Note: After tightening the screws, check whether the antenna support latches are properly fastened. Issue 1.0 (2014-09-04) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 37 10s. 13. Use a screwdriver to fasten the two screws on the phone. 12. Connect the fingerprint FPC, and install the battery cover to the phone. Issue 1.0 (2014-09-04) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 38 14. Attach a tamper-resistant label on the screw at the lower right corner of the phone, and use a cotton swab to press it. Obtain the decoration, remove the release paper inside the decoration, and install the decoration at the bottom of the phone. Issue 1.0 (2014-09-04) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 39: Faqs

    Then scroll to Yes-delete all user data and press the power key. Selecting Yes-delete all user data will delete all user information. Issue 1.0 (2014-09-04) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 40 H60-L04 Simplified Maintenance Manual 9 FAQs Figure 9-1 Recovery screen Figure 9-2 Scrolling to Yes-delete all user data Issue 1.0 (2014-09-04) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 41: My Phone Responds Slowly After It Runs For A Period Of Time. What Can I Do

    To restore the phone to its factory settings, choose Settings > Backup & reset > Factory data reset > Reset phone. Figure 9-3 Operations on the phone for restoring it to its factory settings Issue 1.0 (2014-09-04) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 42: How Do I Check My Phone's Wi-Fi/Bluetooth/Sn Information

    To check the phone IMEI and SN: On the dialing screen, enter *#*#2846579#*#* to access engineering mode and choose ProjectMenu > Veneer information query > Other query. Figure 9-4 Wi-Fi and Bluetooth addresses Issue 1.0 (2014-09-04) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 43 H60-L04 Simplified Maintenance Manual 9 FAQs Figure 9-5 IMEI and SN Issue 1.0 (2014-09-04) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 44: Troubleshooting

    If the phone fails to start, the power-on failure is caused by the battery fault. Replace the faulty battery for free if the phone is still in its warranty period. Issue 1.0 (2014-09-04) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 45 3.7 V after the battery is properly battery is charged for 30 functioning minutes? Confirm the battery fault cause Issue 1.0 (2014-09-04) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 46 No current power- on failure Replace Is the battery connector J1401 J1401 malfunctioning? Replace Is the power key FPC the power malfunctioning? key PFC Replace the PCBA Issue 1.0 (2014-09-04) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 47 H60-L04 Simplified Maintenance Manual 10 Troubleshooting Figure 10-5 Battery interface circuit diagram Figure 10-6 Critical parts on the PCBA for power-on failures  Troubleshooting process for weak current power-on failures Issue 1.0 (2014-09-04) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 48: Restarts And Screen Freezing

    After you press and hold the power key, the phone repeatedly restarts and cannot display the Home screen.  After you press and hold the power key, the phone freezes at the Huawei logo screen and cannot display the Home screen. Solution Check the power-on current of the phone.

  • Page 49: Overheat And Short Standby Time

    Test the power-on and standby currents. If both currents exceed the normal values, the problem is probably caused by the PCBA. If the preceding items are proved normal, the problem is caused by the battery. Replace the battery. Issue 1.0 (2014-09-04) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 50: Charging Failure

    Is the USB port Replace the USB smudged, poorly soldered, port FPC or damaged? Is the issue addressed Replace the PCBA after you replace the battery? Replace the PCBA Issue 1.0 (2014-09-04) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 51: No Ringtone

    10.6 Receiver Failure Figure 10-11 Troubleshooting receiver failures Receiver failure Replace the Is the receiver functional? receiver Are related signal Exclude circuit circuits functional? faults Replace the PCBA Issue 1.0 (2014-09-04) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 52: Microphone Failure

    Figure 10-12 Troubleshooting microphone failures Microphone failure Replace the Is the microphone microphone functional? Exclude the Are the related signal microphone circuits functional? related signal circuit faults Replace the PCBA Issue 1.0 (2014-09-04) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 53: Weak Or No Reception

    Replace the Is the SIM card SIM card with a malfunctioning? standard one Replace the Is the antenna support antenna malfunctional? support Replace the PCBA Issue 1.0 (2014-09-04) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 54: Sim Card Detection Failure

    If neither of the cameras is detected or the power supply is abnormal, replace the PCBA directly. Issue 1.0 (2014-09-04) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 55: Touchscreen Failure

    The TP assembly has a great independence and multiplex power supply and communication interfaces with other circuits. Therefore, you can replace the front cover to identify whether the failure is a touchscreen failure or a PCBA-related circuit failure. Issue 1.0 (2014-09-04) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 56: Quality Inspection Procedure And Methods

    (Ensure that the battery voltage is lower than 3.5 V before charging it.) Current test Test the power-off current. 0 mA Test the power-on peak current. < 2500 mA Issue 1.0 (2014-09-04) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 57: Inspection Tools

    Connect the DC power supply to the phone. Used for the current test SIM card Tests the SIM card function of the phone. Used for the MMI test Issue 1.0 (2014-09-04) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 58 Antenna coupler metric. Used for the MT Couples phone signals. Tests the phone's reception Shielding box metric. Used for the MT Shields the phone from interference signals. Issue 1.0 (2014-09-04) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 59: Instruction Instructions

    When the phone display the Home screen, press the power key to turn off the screen and check the phone's standby current. If the reading on the power supply exceeds 10 mA, current leakage occurs. Issue 1.0 (2014-09-04) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 60: Charging Test

    *#2846#. Press the volume down key to start the test. To skip a test item, press the power key. To proceed to the next test item, press the volume down key. Issue 1.0 (2014-09-04) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 61 Content Test Method and Description Enter *#2846# to drive the phone into MMI test MMI test 1 mode. Press the volume down key to start the test. Issue 1.0 (2014-09-04) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 62 SD the microSD card is detected. If the microSD card card cannot be detected, the failure message is displayed on the screen. Issue 1.0 (2014-09-04) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 63 If any exception occurs during the test, the screen displays Test failed. Error Code:xxx. It indicates that the test fails and mark the mobile phone as a defective one. Issue 1.0 (2014-09-04) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 64 If there is no response or failure to display the continuous line, mark the phone as a defective product. Issue 1.0 (2014-09-04) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 65 After the test is complete, attach the TP protective film back to the mobile phone. Issue 1.0 (2014-09-04) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 66 If the test fails even after the phone is rotated for more than two times, the phone is marked as a defective product. Issue 1.0 (2014-09-04) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 67 If the receiver delivers soft and clear sound, the test Receiver item passes. test Press the volume down key to start the next test. Issue 1.0 (2014-09-04) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 68 If the test is microph successful, press the volume down key to test the next one) item. Issue 1.0 (2014-09-04) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 69 Disconnect the headset; the control out icon turns green. If all tested icons turn test green, the test is passed. Press the volume down key to start the next test. Issue 1.0 (2014-09-04) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 70 OK and perform a second search. If the second search fails, the phone fails the test. Issue 1.0 (2014-09-04) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 71 If the hall test screen persists, the test is not successful. In this case, try more tests or press the power key to forcibly fail the test. Issue 1.0 (2014-09-04) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 72 SSID lists. test Press the volume down key to proceed to the next test item. If the test fails, the screen will display an error message. Issue 1.0 (2014-09-04) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 73 Before the test, select the 2G and 3G bands. If the test fails, the RF metric of the phone is nonconforming, and the RF components may be faulty. Issue 1.0 (2014-09-04) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 74 RBER: short for residual bit error rate; indicates the ratio of the received wrong bits to the sent bits. It is an important receive quality metric in digital transmission, one of several used to quantify the accuracy of the received data. Issue 1.0 (2014-09-04) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 75 H60-L04 Simplified Maintenance Manual 11 Quality Inspection Procedure and Methods Figure 11-7 MT script Issue 1.0 (2014-09-04) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

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