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Huawei U9510E Faqs

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HUAWEI U9510E
V100R001
Smartphone FAQs
Issue
01
Date
2012-09-15
HUAWEI TECHNOLOGIES CO., LTD.

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  • Page 1 HUAWEI U9510E V100R001 Smartphone FAQs Issue Date 2012-09-15 HUAWEI TECHNOLOGIES CO., LTD.
  • Page 2 Notice The purchased products, services and features are stipulated by the contract made between Huawei and the customer. All or part of the products, services and features described in this document may not be within the purchase scope or the usage scope. Unless otherwise specified in the contract, all statements, information, and recommendations in this document are provided "AS IS"...

  • Page 3: About This Document

    HUAWEI U9200 Smartphone FAQs Contents About This Document Change History Date Author Change Description 2012-06-11 Cheng Renmin 2012-09-15 Teng Zhihui Issue 01 (2012-04-0915) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 4: Table Of Contents

    1.8 Call ................................. 14 1.8.1 How do I check my total data traffic and call duration? ............... 14 1.8.2 How do I switch between multiple ongoing calls?................15 Issue 01 (2012-04-0915) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 5 1.12.7 My phone fails to pair with other Bluetooth devices. Why? ............... 28 1.12.8 Can I connect my phone to a computer and access the Internet using Bluetooth? ......29 1.13 Email ................................29 Issue 01 (2012-04-0915) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 6 2.6.4 Does my phone support the stroke input method? ................42 2.6.5 Can I change the font size on my phone's screen? ................42 2.6.6 Does the Huawei input method support handwriting in full-screen mode? .......... 42 2.7 Screen Lock ..............................43...
  • Page 7 3.8.2 How do I unlock the screen? ......................... 56 3.9 Task Manager ..............................56 3.9.1 What functions does Task Manger provide? ..................56 3.9.2 How do I open Task Manager? ......................56 Issue 01 (2012-04-0915) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 8 4.5.8 Does my phone come with an FM radio? How do I use it? ..............66 4.5.9 Does my phone support a digital compass? ..................66 4.5.10 How much storage space does my phone have? ................. 66 Issue 01 (2012-04-0915) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 9 4.5.20 When I use my phone as a modem, what OSs does my phone support? ..........67 4.5.21 Does the phone support virtual private networks? ................68 4.5.22 How do I use the MHL function? ......................68 Issue 01 (2012-04-0915) Huawei Proprietary and Confidential viii Copyright © Huawei Technologies Co., Ltd.

  • Page 10: Basics

    HUAWEI U9200E Smartphone FAQs 1 Basics Basics 1.1 Your Phone at a Glance Issue 01 (2012-04-0915) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 11: Installation

    HUAWEI U9200E Smartphone FAQs 1 Basics 1.2 Installation 1.2.1 How do I install a SIM card, microSD card, and the battery? Issue 01 (2012-04-0915) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 12: Home Screen

    HUAWEI U9200E Smartphone FAQs 1 Basics Do not remove the battery yourself. To have the battery removed, contact a Huawei authorized service center. 1.3 Home Screen Touch and hold to display the Task Manager screen. 1.3.1 How do I add or delete a Home screen? ...

  • Page 13: Issue 01 (2012

    HUAWEI U9200E Smartphone FAQs 1 Basics You cannot add any other Home screens if there are already seven screens. Issue 01 (2012-04-0915) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 14: Application List

    Task Manager screen. 1.4.2 How do I edit the application list? In the application list, touch . The screen shown in the following figure is displayed. Issue 01 (2012-04-0915) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 15 The folder then scales, and the icon is moved into the folder. A folder can contain a maximum of 12 applications. Issue 01 (2012-04-0915) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 16: Status Bar And Status Icons

    When an icon is moved, the icons in the application list are automatically aligned from left to right and from top to bottom. 1.5 Status Bar and Status Icons Issue 01 (2012-04-0915) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 17: Text Messages

    In an Android OS, text messages to or from a contact are stored in a thread. Only one draft can be saved for each thread.  Advantage Issue 01 (2012-04-0915) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 18: How Do I Send A Multimedia Message

    1.6.3 How do I change the input method? Touch a text field to bring up the keyboard, and drag the status bar downward to select the desired input method. Issue 01 (2012-04-0915) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 19: Does My Phone Receive A Long Text Message As Several Messages Or A Single Complete Message

    As a single complete message. 1.6.5 How do I identify received and sent messages? Sent messages are listed on the right and received messages are listed on the left. Issue 01 (2012-04-0915) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 20: How Many Text Messages Can Be Stored On My Phone

    To set the number of messages that can be contained in a message thread, touch Messaging > > Settings > Text message limit, and set the message limit. Issue 01 (2012-04-0915) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 21: If I Forward A Message In A Thread, Will All The Messages In The Thread Be Sent Or Only The Desired Message

    > System settings > Sound > Phone ringtone, and select the audio file you want. Alternatively, open Music+, touch and hold the audio file you want, and select Set as ringtone. Issue 01 (2012-04-0915) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 22: How Do I Set My Phone To Vibrate When I Receive New Messages

    If a picture is too large, it will be automatically compressed before being attached to the message. As a result, the resolution of the picture attached to the message decreases. Issue 01 (2012-04-0915) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 23: My Phone Failed To Send Or Receive A Multimedia Message. Why? What Can I Do

    1.8.1 How do I check my total data traffic and call duration? To check your total data traffic, touch > System settings > Data usage. There are no preinstalled applications to check your total call duration. Issue 01 (2012-04-0915) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 24: How Do I Switch Between Multiple Ongoing Calls

    If the USIM card contains contacts with the same names as those copied from the phone, the contacts will be merged. In this case, the number of contacts saved to the USIM card is less than that copied from the phone. Issue 01 (2012-04-0915) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 25: Music

    Step 2 Touch and hold the audio file you want to add to a playlist and touch Add to playlist > New playlist. Step 3 Name the playlist and touch Save. Issue 01 (2012-04-0915) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 26: How Many Playing Modes Does Music+ Support? What Are They

    To turn the Dolby sound effect on or off, open the media player, display at the top of the screen. When the button is blue, the Dolby sound effect is turned Issue 01 (2012-04-0915) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 27 To enable Dolby sound effect, insert your earphones, open Music+, and play an audio > Settings > Dolby Mobile Settings, select a sound effect, and touch file. Touch Issue 01 (2012-04-0915) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 28: Camera

    When a microSD card is available, photos and videos are saved on the microSD card.  To set the default saving location, touch > Preferred save location > Memory card/Phone. Issue 01 (2012-04-0915) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 29 Local files > Internal > DCIM > Camera. − If the photos or video clips are saved in the microSD card, touch File Manager > Local files > SD card > DCIM > Camera. Issue 01 (2012-04-0915) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 30: What Picture Formats And Resolutions Does Camera Support

    1.10.2 What picture formats and resolutions does Camera support? Camera supports the JPEG format.  The rear camera supports picture resolutions of 8 MP, 5 MP, 3 MP, 1 MP, and 0.3 MP. Issue 01 (2012-04-0915) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 31: How Many Cameras Does The Phone Have? What Are Their Specifications? Do They Support Zoom And Autofocus

    The rear camera supports the video resolutions of 1920 x 1080 pixels (full HD), 1280 x 720 pixels (HD), 960 x 540 pixels (QHD), 640 x 480 pixels (VGA), 320 x 240 pixels (QVGA), and 176 x 144 pixels (MMS). Issue 01 (2012-04-0915) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 32: Can I Play Video Clips In Full-Screen Mode

    The front camera supports video resolutions of 1280 x 720 pixels (HD), 640 x 480 pixels (VGA), 320 x 240 pixels (QVGA), and 176 x 144 pixels (MMS). 1.10.5 Can I play video clips in full-screen mode? Yes. Issue 01 (2012-04-0915) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 33: If The Phone Does Not Have A Microsd Card Installed, Can I Use It To Take Photos Or Record Video Clips

    The phone does not support the file format.  The phone's RAM is insufficient.  The file has corrupted.  The file is copyright-protected.  The phone's battery level is low. Issue 01 (2012-04-0915) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 34: Streaming Media

    1.11.4 Does playing online streaming media use the phone's internal storage? No. When playing, the online streaming media occupies the RAM rather than the mobile phone's internal storage. Issue 01 (2012-04-0915) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 35: Bluetooth

    1.12.1 My phone cannot be discovered by other devices. Why? What can I do?  Bluetooth has been turned off. To solve this problem, touch > System settings, and switch on Bluetooth. Issue 01 (2012-04-0915) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 36: What Files Can Be Transmitted Using Bluetooth

    Step 1 Ensure that your phone's data services and Bluetooth have been enabled. Step 2 Touch > System settings > More…. The Wireless & networks screen is displayed. Issue 01 (2012-04-0915) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 37: Can I Use Bluetooth To Synchronize Data With A Computer

    The phone fails to find other Bluetooth devices. To solve this problem, check that Bluetooth on other devices is turned on and the devices are set to discoverable. Issue 01 (2012-04-0915) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 38: Can I Connect My Phone To A Computer And Access The Internet Using Bluetooth

    Step 2 Configure incoming server settings, and touch Manual setup. Step 3 Configure outgoing server settings, and touch Next. Step 4 On the Account settings screen, set Inbox checking frequency, and touch Next. Issue 01 (2012-04-0915) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 39 Step 5 On the Account setup screen, enter the name you want recipients to see, name the account, and touch Next. The account is set up, and the Inbox screen is displayed. ----End Issue 01 (2012-04-0915) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 40: Gps Navigation

    Yes. 1.14.2 How can I use the phone to locate my position quickly?  Wireless network location can locate your position quickly. To enable wireless network location: Issue 01 (2012-04-0915) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 41: The Navigation Application On My Phone Cannot Receive Signals From Gps Satellites. What Can I Do

    The location accuracy is dependent on the accuracy of the GPS satellites and the map used by your phone. You can use voice navigation if your navigation application supports this function. Issue 01 (2012-04-0915) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 42: Common Settings

    To upgrade online, touch > System settings > About phone > Online update.  To upgrade using a microSD card, download the upgrade package from a Huawei server to the microSD card, and touch > System settings > Storage > Software Upgrade >...
  • Page 43 HUAWEI U9200E Smartphone FAQs 2 Common Settings Issue 01 (2012-04-0915) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 44: How Do I Configure Network Settings

    Insert a SIM card into your phone. The phone automatically configures Access Point Names (APNs). > Settings > More… > Mobile networks > Access To view the APNs, touch Point Names. Issue 01 (2012-04-0915) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 45 HUAWEI U9200E Smartphone FAQs 2 Common Settings Issue 01 (2012-04-0915) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 46: Wi-Fi

    The digital subscriber line (DSL) connection failed.  A domain name service (DNS) problem occurred.  The websites that the Wi-Fi hotspot can access are restricted.  Your phone is faulty. Issue 01 (2012-04-0915) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 47: I Have Turned On My Phone's Wi-Fi, But It Cannot Detect Wi-Fi Signals From A Wireless Router Like Other Devices. What Can I Do

    How do I know which network I am using for data services? Once connected to a Wi-Fi network, your phone uses the Wi-Fi network for data services. Issue 01 (2012-04-0915) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 48 HUAWEI U9200E Smartphone FAQs 2 Common Settings indicates that a 3G network is connected and indicates that a Wi-Fi network is connected. Issue 01 (2012-04-0915) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 49: Internet Access

    2.5.3 Can I log in to my email account from a web page? Yes. 2.5.4 Can I log in to my online banking account from my phone? Issue 01 (2012-04-0915) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 50: How Do I Save An Image From A Web Page

    The image is stored in Gallery. 2.5.6 How do I set my browser's home page? Launch your browser, open a web page, and touch > Settings > General > Set homepage. Issue 01 (2012-04-0915) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 51: How Do I Enable Or Disable My Phone's Mobile Data Connection

    Yes. You can enter text using handwriting or an onscreen keyboard. 2.6.2 What text input methods does my phone support? Your phone is preinstalled with the Android and Huawei input methods. You can also install other input methods. 2.6.3 I installed a new text input method but cannot use it. Why? After installing an input method, you must select the input method: Touch >...

  • Page 52: Screen Lock

    To unlock the screen, drag the lock icon in the middle of the screen right until it reaches the lock icon on the right of the screen. Issue 01 (2012-04-0915) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 53: How Do I Use The Face Unlock Function

    2.8.5 How do I add or remove an alarm?  To add an alarm, touch > Clock > Set alarm > Add alarm.  To delete an alarm, clear the check box before it. Issue 01 (2012-04-0915) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 54: Usb Tethering

    2.9.2 How do I use USB tethering if I connect my phone to a computer running Windows Vista or Windows 7? Connect your phone to the computer using a USB cable. The computer automatically installs the driver for your phone. Issue 01 (2012-04-0915) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 55 > System settings > More… > Tethering & portable hotspot, On your phone, touch and select Bluetooth tethering. You can then access the Internet on the computer using your phone's mobile data connection. Issue 01 (2012-04-0915) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 56: Applications

    Download applications from Hispace or Play Store and install them, or open File Manager to view downloaded applications and install them. 3.3.2 How do I manage applications? Touch > Settings > Apps. Issue 01 (2012-04-0915) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 57: How Do I Uninstall Applications

    All applications installed on your phone are listed. Touch an application to perform a desired operation. 3.3.3 3.3.3 How do I uninstall applications? Touch > Settings > Apps, select the application you want to uninstall, and touch Uninstall. Issue 01 (2012-04-0915) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 58: I Cannot Install An Application. Why? What Can I Do

    Open a media file from your phone or other DLNA devices.  Upload media files to a DLNA server.  Download media files from a DLNA server. Before using DLNA, ensure that: Issue 01 (2012-04-0915) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 59: How Do I Add Or Delete Shared Files And Folders

    Open DLNA, and touch My shared files. The My shared files screen is displayed, as shown in the following figure. Touch to display the File Manager screen. Issue 01 (2012-04-0915) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 60 The files you selected will be displayed in a list, as shown in the following figure. Issue 01 (2012-04-0915) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 61 Select the files or folders you do not want to share any more, and touch To delete a specific file or folder, touch next to the file or folder, and select Cancel sharing from the options menu. Issue 01 (2012-04-0915) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 62: How Do I Open A Shared File From My Phone

    Step 1 Open DLNA, touch , and enter keywords in the search box. Step 2 After the search results are displayed, touch the media file you want to open. Method 2: Issue 01 (2012-04-0915) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 63: How Do I Play A Media File From Another Dlna Device

    Touch and hold the file until the File options menu is displayed, and then touch Send and play. Method 2: Touch the file to play it on your phone. Issue 01 (2012-04-0915) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 64: How Do I Download A Media File

    Easily manage, browse, print, and share digital photos.  Store your favorite entertaining content on your phone and enjoy it outdoor.  Record and replay the content accessed by multiple DLNA users. Issue 01 (2012-04-0915) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 65: Screen Lock

    Similar to the task manager on a computer, your phone's Task Manager enables you to view and manage running applications. 3.9.2 How do I open Task Manager? On any screen, touch and hold Issue 01 (2012-04-0915) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 66: What Does The Task Manager Screen Look Like

    View thumbnails of the latest running applications.  Drag a thumbnail left or right to close the corresponding application.  Touch a running application's thumbnail to display the application's latest running screen. Issue 01 (2012-04-0915) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 67: Others

    Your phone's maximum ROM space is 8 GB. The available ROM space varies according to the applications running on your phone. To check your phone's available memory space, install a dedicated APK. Your phone is not preinstalled with such applications. Issue 01 (2012-04-0915) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 68: What Is The Maximum Capacity Of The Microsd Card Supported By The Phone

    Before restoring your phone to its factory settings, you can back up the following data: Messages Call logs System settings Alarms Browser bookmarks Email accounts Calendar Notes Richpad Hispace Home screen settings Weather Clock Music playlists Issue 01 (2012-04-0915) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 69: How Do I Use People To Back Up And Restore My Contacts

    > File Manager > Internal. In the displayed list, touch and hold the file or folder you want to cut or copy. In the File options or Folder options menu, touch Cut or Copy. Touch SD card, then > Paste. Issue 01 (2012-04-0915) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 70: Common Skills

    To save battery power, enable the power saving mode from the settings screen or perform the following operations as required:  When you are not using the phone, press the Power key to turn off the screen. Issue 01 (2012-04-0915) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 71: How Do I Save Data Traffic

    4.4.8 How do I increase my phone's internal storage space? Delete unnecessary files or uninstall some applications. Issue 01 (2012-04-0915) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 72: How Do I Disable Keypad Tones

    4.4.14 How do I restore my phone to its factory settings? Touch > Settings > Back & reset > Factory data reset. 4.4.15 How do I assign a picture to a contact?  Method 1: Issue 01 (2012-04-0915) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 73 Smartphone FAQs 4 Others Touch > People > >  Method 2: Touch > Gallery and view the desired picture. Touch > Set picture as > Contact photo. Issue 01 (2012-04-0915) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 74: How Do I Use My Phone As A Usb Mass Storage Device

    You do not need to install the USB driver for your phone manually. The driver is installed automatically when you connect your phone to a computer. Your phone does not come with HiSuite. Issue 01 (2012-04-0915) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 75: What Is My Phone's Cpu Frequency? I Used A Software To Check My Phone's Cpu Frequency And Find That It Is Different From The Nominal One. Why

    4.5.11 Are my phone's antennas embedded? Yes. 4.5.12 Can I set themes on the phone? Yes. To download a theme, touch > Theme settings 4.5.13 Is my phone's SIM card removable? Yes. Issue 01 (2012-04-0915) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 76: Does My Phone Support Video Chat

    4.5.19 Is my phone's touchscreen capacitive or resistive? It is capacitive. 4.5.20 When I use my phone as a modem, what OSs does my phone support? Windows XP, Windows Vista, and Windows 7. Issue 01 (2012-04-0915) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 77: Does The Phone Support Virtual Private Networks

    MHL-to-HDMI adapter using a HDMI cable, and connect the MHL-to-HDMI adapter to a power supply using the USB power adapter. Your phone's contents will be displayed on the TV in 3 to 5 seconds. Issue 01 (2012-04-0915) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

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