Samsung Telecommunications America reserves the right without prior notice to revise infor- mation in this guide for any reason. Samsung Telecommunications America also reserves the right without prior notice to make changes in design or components of equipment as engi- neering and manufacturing may warrant.
TABLE OF CONTENTS ABOUT THIS BOOK ...1 THINGS YOU SHOULD KNOW OUTSIDE CALLS Making an Outside Call...4 Answering an Outside Call ...4 Universal Answer ...4 Flash/Recall ...4–5 Busy Line Queuing with Callback ...5 INTERCOM CALLS Calling Other Stations ...6 Answering Intercom Calls ...6 Busy Station Callback ...6 Busy Station Camp-on ...6 Calling Your System Operator ...7...
ABOUT THIS BOOK This booklet provides instructions for using an industry standard single line telephone set with the Samsung iDCS 16. A variety of single line sets from many different manufacturers are available. Check with your service and in- stallation company to ensure proper operation with the Samsung iDCS 16 system.
SENDING A FLASH FOR ONE SECOND While you are on an outside call, hookflash, receive transfer tone and dial 49 to send a flash to the telephone company. This may be required for some custom calling features or CENTREX lines. CONTINUOUS OUTSIDE CALLS and a valid code.
• While on that call, hookflash, receive transfer tone and dial 44. • When the line becomes free, the system will call you back. • Lift the handset, receive dial tone and dial the telephone number or the speed dial number again.
• To take the caller off hold, lift the handset and dial 11. You are now connected to the call. You may resume your conversation. NOTE: A standard telephone can put only one call on hold at a time. HOLD RECALL If you leave a call on hold longer than the hold timer, the call will recall your station.
When the parties on the outside lines hang up, the lines will release automatically, proceding disconnect supervision is supplied by the telephone company. FORWARDING YOUR CALLS You may forward your calls to other stations or groups of stations. When they are programmed, Forward All Calls will have priority over Forward Busy and Forward No Answer conditions.
FORWARD BUSY To forward calls to another station when you are on the phone: • Lift the handset and dial 602 plus the extension or group number. • Receive confirmation tone and hang up. To cancel Forward Busy, lift the handset and dial 600—OR—dial another for- ward code, e.g., 604.
• Dial a speed dial number (00–49). • Dial a line or line group access code. • Dial the telephone number to be stored (18 digits maximum). It can include #, . • Simply go on-hook to store your dialed digits.
PAGING AND MESSAGING MAKING AN INTERNAL PAGE To make an announcement through the keyset speakers: • Lift the handset. • Dial 55 plus zone number 1, 2, 3 or 4—OR—dial 55 plus 0 to page all internal zones. • After the brief attention tone, make the announcement. MAKING AN EXTERNAL PAGE To make an announcement through the external paging speakers: •...
CANCELING A MESSAGE You can cancel a message indication that you have left at another station. • Lift the handset. • Dial 42 plus the extension number of that station. To cancel all message indications left at your phone: • Lift the handset and dial 42 plus your extension number. •...
ACCOUNT CODES When it is equipped with optional equipment, your SAMSUNG iDCS 16 sys- tem allows calls to be charged to different accounts. You can enter an ac- count code in two ways. To enter an account code by interrupting the con- versation: •...