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quadient IS-280 Base Swap Manual
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Base Swap Guide
Franking Machine
IS-280

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Summary of Contents for quadient IS-280

  • Page 1 Base Swap Guide Franking Machine IS-280...
  • Page 2 Table of Contents Swap mailing system base unit ..............1 Base swap process..................1...
  • Page 4 Swap mailing system base unit Base swap process Please read the following information carefully to complete the installation of your new base unit. 1- Preparing the Mailing System How to Prepare a New Base for Swap If it is possible to use the MENU button on the faulty base please remove your ink cartridge using the following path.
  • Page 5 Remove the power cable from the rear of the base Remove other cables from the rear of the base Lift the weight platform off of the base and remove the cable. Store the platform in a safe place, it will be reconnected at the end of the process.
  • Page 6 Carefully place the base unit onto its back. Open the cover as shown to locate the meter Remove the meter from the old base unit. Keep the meter in a safe place. The meter will be refitted during the swap process. Close the meter cover and place the faulty base to one side.
  • Page 7 Place the new unit onto its back to access the meter cover. Open the cover and refit the meter as shown. If the cover does not close properly, the meter is not fitted correctly. 10. Turn the unit back to the upright position. Refit the weight platform by connecting the plug as shown and placing the platform back on top of the base unit.
  • Page 8 12. If you use PC Meter Link : Reconnect the PC Meter Link to the port as shown in the following diagram. To Run PC Meter Link application, please see more details in the Installation Guide Plug to the USB cable square end to your system Plug the USB cable flat end to your computer...
  • Page 9 13. Connect the power adapter to the back of the new base as shown and then power Allow the unit to power up then follow the setup procedure below. When the unit powers up a message with an error code may appear. This is due to the base Looking for the ink cartridge.
  • Page 10: Setting Up Connections

    2- Setting up Connections In this section you are required to select the connection type. The three options offered are MODEM, LAN or PC Meter Link. • If Modem is selected a connection via an analogue telephone line is required. See How to Use Modem connection on page 8.
  • Page 11 How to Use Modem connection To continue the process press: Before pressing OK check that the Telephone modem is connected from the base to the telephone socket then press: Select the connection type...
  • Page 12 Enter prefix if required. Enter the required prefix then press OK Setting up connection with LAN How to Use LAN connection To continue the process press:...
  • Page 13 Before pressing OK check that the LAN is connected from the base to the LAN socket then press: Select the LAN connection. To continue press:...
  • Page 14 Setting up connection with PC Meter Link You must run the PC Meter Link application before selecting this connection type. Please refer to Installation Guide How to Use PC Meter Link Connection To continue the process press: Before pressing OK check that the USB cable is connected from the base to the PC then press:...
  • Page 15 Select PC Meter Link connection. To continue press:...
  • Page 16 3- Installing Mailing System Base How to install a new Base After your connection is checked, the following screens will be displayed. A connection to the Neopost system must be completed to finish the swap process. To continue press OK Wait for the system to connect to the Neopost server.
  • Page 17 On this screen, press to continue In the next step you are required to fit the ink cartridge and carry out a test imprint to align the print head. You will require a plain envelope to complete the test. Follow the next instructions to complete this process. To continue press: The following screen appears: Do not press OK until ink cartridge is installed.
  • Page 18 To install the ink cartridge. Open the front cover and pull the left side of the blue lever to the open position. Fit the ink cartridge and then click the blue lever back to the closed position as shown below. Close the front cover then press: To continue press:...
  • Page 19 Place an envelope into the print area towards the back right corner. The unit will perform a test print. When the process is complete remove the envelope . You may have to carry this test out several times to align the head correctly. Continue the test until “F”...
  • Page 20 Index installation 1 Installation 11 LAN 7 PC Meter Link 7, 11 telephone 7...
  • Page 21 A0048756/C - 27/01/2020...
  • Page 22 A0048756/C - 27/01/2020...