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Viewing content Connection Using an HDMI Cable When content is running Parts Connecting the LAN Cable Available menu Front Side (SNOW-1703U / SNOW-1703ULD) 11 File Formats Compatible with Player SNOW-1703U / SNOW-1703ULD Installation Reverse Side (SNOW-1703U / SNOW-1703ULD) 12 Precautions Schedule...
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Table of contents OnScreen Display Off Timer Output Resolution Holiday Management LED Picture Size Resolution Screen Protection Ticker Fit to screen Auto Protection Time URL Launcher LED HDR Message Display Inverse Tone Mapping Source Info URL Launcher Settings Dynamic Peaking No Signal Message Approving a connected device from the server 58 Color Mapping...
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Software Update Input Device Manager Menu Transparency Update Now Keyboard Language High Contrast Auto Update Keyboard Type Enlarge Input Language Shortcut Contact Samsung Start Setup Play via Reset All Time Change PIN Clock Set NTP Settings Security Playing photos and...
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Table of contents Troubleshooting Guide Requirements Before Contacting Samsung Customer Service Center Testing the Product Checking the Resolution and Frequency Check the followings. Q & A Specifications General Preset Timing Modes Appendix Responsibility for the Pay Service (Cost to Customers)
Chapter 01 Before Using the Product Safety Precautions The following safety instructions are to ensure your personal safety and prevent property CAUTION damage. Please read the following to ensure the proper use of the product. RISK OF ELECTRIC SHOCK. DO NOT OPEN. Safety symbols CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK).
The product may become damaged by an electric shock. Do not use a damaged power cord or plug, or a loose power socket. Only use the power cord provided with your product by Samsung. Do not use the power cord with other products.
Do not install the product in a vehicle or a place exposed to dust, moisture (water drips, etc.), oil, or smoke. • Be sure to consult Samsung Customer Service Center if you want to install the product at such a place. •...
Be sure to power off the product and disconnect the power cord when water or other foreign • An electric shock or fire may result. substances have entered the product. Then contact Samsung Customer Service Center. • Product failure, an electric shock or fire may result.
Caution Do not place heavy objects on the product. • Product failure or personal injury may result. Disconnect the power cord from the power socket if you do not plan on using the product for an Be careful that children do not place the battery in their mouths when removed from the remote extended period of time (vacation, etc).
Chapter 02 Preparations Parts Front Side (SNOW-1703U / SNOW-1703ULD) " The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Parts Description Parts Description View the input HDBT source status.
Reverse Side (SNOW-1703U / SNOW-1703ULD) " The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Parts Description Parts Description Connects to a audio device using the optical(digital) cable.
Even if multiple I/G cards are connected, external IR cable operates with only the one I/G card connected at the top. ECO SENSOR " After connecting to or disconnecting from the ECO SENSOR port on the I/G card, reboot SNOW-1703ULD. " Note that the cabinet may be subject to shadows or light interferences depending on the installation position.
Reverse Side (IFH / IFH-D) " The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Parts Description 100-240V~50/60Hz 4.0A POWER IN DATA IN SERVICE SWITCH DATA OUT POWER OUT POWER IN Connects to an AC power.
Reverse Side (IFJ) " The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Parts Description POWER OUT POWER IN SERVICE DATA OUT SWITCH SERVICE 100-240V 50/60Hz 4.0A SERVICE SWITCH SERVICE DATA IN...
Remote Control " Using other display devices in the same space as the remote control of this product can cause the other display devices to be inadvertently controlled. " A button without a description in the image below is not supported on the product. "...
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Quickly select frequently used functions. Display information about the current input source. Move to the upper, lower, left or right menu, or adjust an option's setting. Confirm a menu selection. Return to the previous menu. Exit the current menu. A: Select the desired screen mode, normal mode or Live Mode.
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LAN Cable • RS232C cable Connector: 9-Pin D-Sub to Stereo Cable • Pin assignment 1 2 3 4 5 6 7 8 -P2- -P1- -P1- -P1- -P2- -P2- ---------- STEREO Pin No Standard Color Signal Male type ---------- PLUG White and orange ---------- (3.5ø) Orange...
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• Connector : RJ45 Cross LAN cable (PC to PC) Direct LAN cable (PC to HUB) RJ45 RJ45 RJ45 Signal Signal ↔ ↔ Signal Signal ↔ ↔ ↔ ↔ ↔ ↔...
Connection • Connection 1 " Ensure that you connect the RS232C(IN) adapter to the RS232C IN port on the product. RS232C IN HDBT OUT HDBT IN DATA OUT (Forward) DATA IN DATA OUT DATA IN RS232C IN HDBT OUT HDBT IN DATA OUT (Forward) DATA IN DATA OUT...
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• Connection 2 RJ45 HDBT OUT HDBT IN DATA OUT (Forward) DATA IN DATA OUT DATA IN RJ45 HDBT OUT HDBT IN DATA OUT (Forward) DATA IN DATA OUT DATA IN IFH-D RJ45 HDBT OUT HDBT IN DATA OUT (Forward) DATA IN DATA OUT DATA IN...
Control Codes E.g. Power On & ID=0 Header Command Data length Data 1 Checksum Viewing control state (Get control command) 0xAA 0x11 "Power" Header Command Data length Data 1 Header Command Data length Checksum 0xAA 0x11 0xAA Command type • To control all devices connected by a serial cable simultaneously irrespective of IDs, set the ID as "0xFE"...
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Power control Input source control • Function • Function A product can be powered on and off using a PC. The input source of a product can be changed using a PC. • Viewing power state (Get Power ON / OFF Status) •...
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Safety Lock • Header Command Data length Ack/Nak r-CMD Val1 • Function Checksum PC can be used to turn the Safety Lock On function on or off on a product. "Input 0xAA 0xFF 0x14 Source" This control is available regardless of whether or not the power is turned on. •...
Chapter 03 Connecting and using devices Before Connecting Connecting to a PC • Do not connect the power cable before connecting all other cables. Pre-connection Checkpoints Ensure you connect a source device first before connecting the power cable. • A PC can be connected to the product in a variety of ways. "...
VESA standards. Using a DP cable that is not VESA compliant may cause the product to function improperly. Samsung Electronics shall not be held responsible for any issues from using a cable that is not VESA compliant.
Connecting to a Video Device Connection Using an HDMI Cable Using an HDMI cable or HDMI to DVI Cable • Do not connect the power cable before connecting all other cables. Ensure you connect a source device first before connecting the power cable. •...
Connecting the LAN Cable SNOW-1703U / SNOW-1703ULD Installation Precautions " Connecting parts may differ in different products. Do not install the product on its side or upside down. When stacking, keep the vertical distance between products at least 10 mm.
For more information about how to install the frame kit, refer to the user manual that comes with it. Samsung Electronics shall not be liable for any damage to the product and any injury to the users or others that may be incurred while the users install the product by themselves.
Precautions when handling the cabinets Restrictions when installing cabinets One SNOW-1703U or SNOW-1703ULD supports up to UHD resolution because it has four built-in [Caution to prevent external shock and dropping of the HDBT OUT ports. product] Cabinet installation guidelines by resolution After removing the protective brackets, be careful not to expose the product to external shocks or vibrations.
Recommended number of devices for connection for each input voltage " Connect SNOW-1703U or SNOW-1703ULD to an external device, and then connect it to IFH, Exceeding the recommended maximum number of devices may produce overvoltage, causing IFH-D, and IFJ devices.
Changing the Input source Source allows you to select a variety of sources and change source device names. You can display the screen of a source device connected to the product. Select a source from source list to display the screen of the selected source. "...
Web Browser Settings sSOURCE → Source → Web Browser → u → Settings → E sSOURCE → Source → Web Browser → E General Hide Tabs and Toolbar automatically If the browser tabs, menu or toolbar are not used for a while, they will automatically disappear. To make them appear again, move the pointer or focus to the top of the screen.
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Privacy & Security Blocked pages Security Mode Blocked pages Provide warnings about unsafe pages or block access to enhance Web Browser security. Block access to pages that you have listed in Blocked pages. This may slow the Web Browser down. •...
125% 150% 200% 300% Home Page Set the website to display when the web browser is refreshed. • Samsung Display Custom Custom Enter the URL to set as the home page. • Enter URL " Available only when Home Page...
Chapter 04 Using LED Signage Manager The LED Signage Manager software allows you to easily control multiple display devices from your computer. For details on how to use the LED Signage Manager software, refer to the Help after installing the software. The LED Signage Manager software is available on the website. Uninstalling "...
Chapter 05 Player feature Accessible using the button on the remote control. Player Description Select between internal or external memory. → Player → E Play content, templates and schedules configured on the server. Play a range of content such as channels with schedules assigned, templates or files. •...
When content is running Available menu Press the TOOLS button on the remote control during content playback to configure settings. Control buttons on the remote Menu Description You can use buttons on your remote control to play, pause, or skip between content on the playlist.
File Formats Compatible with Player Template files and LFD(.lfd) files • Supported file systems include FAT32 and NTFS. Restrictions • A file with a vertical and horizontal resolution larger than the maximum resolution cannot • Ensure a distributed folder (content / schedules) exists in Internal Memory memory.
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Contents Frame rate Bit rate File Extension Container Video Codec Resolution (fps) (Mbps) *.avi 4096 x 2160: 24 H.264 BP/MP/HP *.mkv 3840 x 2160: 30 4096 x 2160 *.asf HEVC (H.265 - Main, Main10, Main4:2:2 10) *.wmv Motion JPEG *.mp4 *.mov *.3gp MPEG4 SP/ASP...
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Video Image • 3D video is not supported. • Compatible image file format : JPEG, PNG, BMP • Content with a resolution larger than the resolution specified in the table above is not " 32-bit, 24-bit and 8-bit BMP files are supported. supported.
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Power Point WORD • Compatible document file formats • Compatible document file formats • Compatible document file formats – Extension : ppt, pptx – Extension : pdf – Extension : .doc, .docx – Version : Office 97 ~ Office 2007 –...
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Template files • Creation/editing/playback are only available in • Supported in Network Channel Templates. • Compatible document file formats – Extension : .lfd...
Schedule You can check the content’s playback schedule on the server, imported from an external storage, or on a mobile device. Description → Schedule → E Select between server and external memory. Schedule Connected View weekly schedule of content playback. Network Select to view detailed information of each event.
Clone Product Export settings on the product to an external storage device. You can also import settings from an external storage device. This option is useful when assigning the same settings to several products. → Clone Product → E When a duplicate file is not found on the external storage device MENU Connect the external storage device, then run the Clone Product...
ID Settings Assign an ID to a set. Device ID → ID Settings → E Enter the ID number of the product connected to the input cable for input signal reception. (Range: 0~224) " Press u/d to select a number, and press E. "...
Video Wall Customize the layout of multiple S-boxes that are connected to form a LED display. In addition, display part of a whole picture or repeat the same picture on each of the connected multiple S-boxes. To display multiple images, refer to MDC Help or the MagicInfo user guide. Some models may not support the →...
Format Select how to display images on the LED display. • Full: Display images in full screen with no margin. • Natural: Display images in the original aspect ratio without enlarging or reducing the size. " The Format option is only enabled when Video Wall is set to On.
Network Status Check the current network and Internet connection. → Network Status → E Network Status " The displayed image may differ depending on the model.
" The displayed image may differ depending on the model. – To apply the Calibration mode properly, make sure you configure the picture quality settings, such as brightness, color, gamma and uniformity, using the color calibration program Color Expert. – To download the Color Expert program, visit www.samsung.com/displaysolutions.
On/Off Timer " You must set Clock Set before you can use this feature. On Timer → On/Off Timer → E On Timer so that your product turns on automatically at a time and on a day of your choosing. The product turns on according to the settings of the specified input source.
Off Timer Set the off timer (Off Timer) by making a selection from one of the seven options. (Off Timer 1 Off Timer • Setup: Select Off, Once, Everyday, Mon~Fri, Mon~Sat, Sat~Sun or Manual. If you select Manual, you can choose the days you want Off Timer to turn off your product.
Ticker Input text while a video or image is displayed and display the text on the screen. • • Message: Enter a message to display on the screen. → Ticker → E • Time: Set the Start Time End Time to display a Message.
URL Launcher For details on how to use the URL Launcher feature, contact the dealer the product was purchased from. " To use the URL Launcher feature, set Play via URL Launcher in System. → URL Launcher → E URL Launcher URL Launcher "...
URL Launcher Settings • Install Web App: Enter URL to install the web application. • Install from USB Device: Install the web application from the USB storage device. • Uninstall: Remove the installed web application. → URL Launcher Settings → E •...
Approving a connected device from the server " First configure the server Server Network Settings before device approval. Select Unapproved from the sub-menus. Select the device from the list and click the Approve button. Access the server you have assigned to your device. Enter your ID and password to log in.
Setting the current time A schedule may not run if the time set on the device is different from the server's current time. Select the menu to check that the device has been registered. When the device is approved by the server, the schedule registered in the selected group will be downloaded to the device.
Color Expert are applied. – To apply the Calibration mode properly, make sure you configure the picture quality settings, such as brightness, color, gamma and uniformity, using the color calibration program Color Expert. – To download the Color Expert program, visit www.samsung.com/displaysolutions.
Contrast / Brightness / Sharpness / Color / White Balance Tint (G/R) m MENU → Picture → White Balance → E m MENU → Picture → E 2 Point Your product has several options for adjusting picture quality. Adjust the color temperature for a more natural picture. "...
" When HDMI UHD Color is set to On, up to the 3840 x 2160 @ 60 Hz resolution is supported. However, the SNOW-1703ULD model supports only 3840 x 2160 @ 60 / 59.94 / 50 Hz in Live Black Tone Mode.
LED Picture Size Fit to screen Enlarges pictures to fit the screen. m MENU → Picture → LED Picture Size → E • " Available only when LED Picture Size is set to Custom. Set the details of the picture size. Output Resolution LED HDR Provides optimized pictures according to the LED screen resolution.
Picture Options HDMI Black Level Selects the black level on the screen to adjust the screen depth. m MENU → Picture → Picture Options → E • Normal Auto " Available only in HDMI 1 HDMI 2 mode (AV Timing : 480p, 576p, 720p, 1080i, 1080p). "...
Chapter 07 OnScreen Display Screen Protection OnScreen Display Screen Protection m MENU → OnScreen Display → Screen Protection → E Message Display Auto Protection Time English Language If the screen displays a still image for a certain period of time you define, the product activates the screen saver to Original Menu Size prevent the formation of burnt in ghost images on the screen.
Message Display Language m MENU → OnScreen Display → Message Display → E m MENU → OnScreen Display → Language → E Set the menu language. Source Info " A change to the language setting will only be applied to the onscreen menu display. It will not be applied to other functions on your PC.
→ E You can check the current network and Internet status. Open Network Settings Server Network Settings Open Network Settings Device Name [LED S/Box] Samsung LUH Series m MENU → Network → Open Network Settings → E Configure network settings to use various smart hub features such as Internet search, content sharing through a "...
Network Settings • Depending on how your network is configured, you may be able to attach your product to your LAN by connecting the LAN port on the back of your product directly to a network wall outlet using a LAN cable. See the diagram below.
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Set the network connection to use Internet services such as perform software upgrades. How to set up manually Select Open Network Settings. The Open Network Settings session starts. Automatic Open Network Settings The network test screen appears and the verification process starts. Press Stop. The verification process stops.
Select or enter a device name. • Lite Premium This name can be shown on network remote controls over the network. • [LED S/Box] Samsung LUH Series1 User Input Server Access Select a method to connect the server network. • Allow...
Chapter 09 System Accessibility System Accessibility m MENU → System → Accessibility → E Start Setup Menu Transparency Time Adjust transparency of menu box. Auto Source Switching • High Power Control High Contrast Eco Solution Set the background and font to high-contrast colors in Menu. Menu transparencies become opaque when the option is selected.
Start Setup Switches the DST (Daylight Saving Time) function on or off. m MENU → System → Start Setup → E Go through the initial setup steps like you did the first time you used this product. • Start Date: Set the start date of Daylight Saving Time. •...
Auto Source Switching Primary Source Specify Primary Source for the automatic input source. m MENU → System → Auto Source Switching → E Secondary Source Turning on the display with Auto Source Switching On, and the previous video source selection is not active, the display will automatically search the different video input sources for active video.
Eco Solution Standby Control You can set the screen standby mode to be applied when an input signal is received. • Auto m MENU → System → Eco Solution → E Power-saving mode will activate if no input signals are detected even though a source device is connected to the display.
Fan & Temperature Input Device Manager m MENU → System → Fan & Temperature → E m MENU → System → Input Device Manager → E Configure options for external input devices connected to the product. Fan Control Keyboard Language Selects auto or manual for the fan speed settings.
Change PIN Button Lock This menu can be used to lock the buttons on the product. m MENU → System → Change PIN → E Only the remote control can control the product if Button Lock is set to On. Change PIN screen will appear.
→ General → E Anynet+ is a function that enables you to control all connected Samsung devices that support Smart Security Anynet+ with your Samsung product remote. The Anynet+ system can be used only with Samsung devices that have the Anynet+ feature. To be sure your Samsung device has this Security provided to protect your TV and connected storage devices against viruses includes.
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Troubleshooting for Anynet+ Problem Possible Solution • Check if the device is an Anynet+ device. The Anynet+ system supports Anynet+ devices only. • Check if the Anynet+ device power cord is properly connected. • Check the Anynet+ device’s Video/HDMI cable connections. •...
→ Reset System → E " The file name of the custom logo you want to download must be saved as “samsung” in all small letters. This option returns the current settings under system to the default factory settings. " When there are multiple numbers of external USB connections, the product will attempt to download the custom logo from the last device that has been connected to the product.
Chapter 10 Support Software Update Contact Samsung m MENU → Support → Software Update → E m MENU → Support → Contact Samsung → E Software Update menu lets you upgrade your product software to the latest version. View this information when your product does not work properly or when you want to upgrade the software.
• Before connecting a USB device to the product, back up files to ensure your data is not damaged or lost. Samsung Electronics is not liable for any damage or loss of data. • Do not remove a USB device while it is loading.
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Compatible devices with media play • Some USB digital cameras and smartphones may not be compatible with the product. • Media play is only compatible with USB MSC devices. • MSC device refers to a Mass Storage Class Bulk-Only Transport device. Examples of MSC devices include Thumb drives, Flash card readers and USB HDDs.
Using a USB device Connecting a USB device Turn on your product. " It is recommended to use a USB HDD that has a power adapter. Connect a USB device containing photo and/or movie files to the USB port on the back or side panel of the product. Player page automatically appears as soon as a USB device connects to the product.
Features provided in the media content list page → Player → Storage device → The media content list page on a storage device provides the following features. • Storage device Internal Memory • Filter By Among Video, Image, PDF, Office My Templates content saved on a storage device, view content files under a desired file format only.
Menu items in the media content list page Option Name Operations Select the content you want to play, then select the play button at the top of the Play Selected screen. Play Selected Select the content you want to send to the other device, then select the Send Send button at the top of the screen.
Available buttons and features during photo playback Pressing the E button or π, ∂, ∑, µ button displays the following buttons. The RETURN button makes the buttons disappear. • Pause / Play Start or stop a slideshow. Using a slideshow, it is possible to play all photos in a folder. •...
Chapter 12 Troubleshooting Guide Requirements Before Contacting Samsung Customer Service Center " Before calling Samsung Customer Service Center, test your product Testing the Product as follows. If the problem persists, contact Samsung Customer Service Check if your product is operating normally by using the product test function.
Check the followings. Installation issue (PC mode) The screen keeps switching on and off. Check the cable connection between the product and PC, and ensure the connection is secure. The blank spaces found on the screen have nothing to do with the product. Blank spaces on the screen are caused by the PC or graphics card.
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Screen issue The screen appears unstable and shaky. Check that the resolution and frequency of the PC and graphics card are set within a range compatible with the product. Then, change the screen settings if required by referring to the There are shadows or ghost images left on the screen.
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These lines are displayed when there is a defect in DATA SOURCE DRIVER IC on the monitor. Lines (red, green or blue) are displayed on the screen. Contact a Samsung Service Center to resolve the issue. The screen may freeze when a resolution other than the recommended resolution is used or The display looks unstable and then freezes.
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Other issue The product smells like plastic. The plastic smell is normal and disappears over time. Check the cable connection and connect it again if required. Using an excessively hard or thick cable may cause choppy video playback. Video playback is choppy. Make sure cables are flexible enough to ensure durability.
Q & A Question Answer " Refer to the user manual for your PC or graphics card for further Set the frequency on your graphics card. instructions on adjustment. • Windows 7: Go to Control Panel → Appearance and Personalization → Display → Adjust resolution →...
Specifications General Model Name SNOW-1703U SNOW-1703ULD AC100-240V~ 50/60Hz Power Supply Based on the AC voltage of the adapter. For the DC voltage of the product, refer to the product label. Temperature : 50 °F - 104 °F (10 °C - 40 °C)
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However, you can customize the installation settings if desired. " For detailed device specifications, visit the Samsung Electronics website. (USA only) Dispose unwanted electronics through an approved recycler. To find the nearest recycling location, go to our website: www.samsung.com/recyclingdirect or call, (877) 278 - 0799...
On, up to the 3840 x 2160 @ 60 Hz resolution is supported. When HDMI UHD Color is set to Off, up to the 1920 x 1080 @ 60 Hz resolution is supported. Model Name SNOW-1703U SNOW-1703ULD Supported mode Normal mode Normal mode Live Mode Horizontal Frequency 30 –...
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SNOW-1703U / SNOW-1703ULD: Normal mode Horizontal " Horizontal Frequency Vertical Frequency Pixel Clock Sync Polarity S-Box Grouping Frequency The time required to scan a single Resolution Supported (Hz) (MHz) (H/V) line from the left to the right side (kHz) of the screen is called a horizontal cycle.
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Horizontal Vertical Frequency Pixel Clock Sync Polarity S-Box Grouping Frequency Resolution Supported (Hz) (MHz) (H/V) (kHz) VESA, 1366 x 768 47.712 59.790 85.500 P / P VESA, 1440 x 900 55.935 59.887 106.500 N / P VESA, 1600 x 900 60.000 60.000 108.000...
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CTA-861 VIC 96, 3840 x 2160 112.500 50.000 594.000 P / P CTA-861 VIC 97, 3840 x 2160 135.000 60.000 594.000 P / P SNOW-1703ULD: Live Mode Horizontal Vertical Frequency Pixel Clock Sync Polarity S-Box Grouping Frequency Resolution Supported (Hz)
External impact or drop. " When the service is requested, in spite of in warranty, we may charge you for a visit from a • Use of supplies or separatly sold product unspecified by Samsung. service technician in the following cases. •...
If you want to obtain the complete Corresponding Source code in the physical medium such For information on the Open Source Licence Notice, contact the Samsung Customer Center as CD-ROM, the cost of physically performing source distribution may be charged.