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Canon SmartBase 1270D Service Manual
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Canon SmartBase 1270D Service Manual

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SmartBase
PC1210D/1230D/
1270D
REVISION 1
HY8-10AU-010
MAR. 2002
COPYRIGHT © 2002 CANON INC.
2000 2000 2000 2000
CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002

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Summary of Contents for Canon SmartBase 1270D

  • Page 1 SmartBase PC1210D/1230D/ 1270D REVISION 1 HY8-10AU-010 MAR. 2002 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 2 Application This manual has been issued by Canon Inc. for qualified persons to learn technical theory, installation, maintenance, and repair of products. This manual covers all localities where the products are sold. For this reason, there may be information in this manual that does not apply to your locality.
  • Page 3 Provides a description of a service mode. Provides a description of the nature of an error indication. Refers to the Copier Basics Series for a better understanding of the contents. COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 4 Maintenance and Inspection: periodically replaced parts, durables (life), basic servicing chart, cleaning Chapter 7 Troubleshooting: standards/adjustments, troubleshooting image faults, troubleshooting malfunctions Appendix: general timing chart, general circuit diagrams COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 5 (as by being able to identify possible causes of problems). COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 6 √ SmartBase PC1210D √ √ SmartBase PC1230D √ √ √ SmartBase PC1270D The notation “√” indicates that the item in question is available. COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 7: Table Of Contents

    (#3 NUMERIC Param.) ... 2-47 2.2.2.1 Memory Clear List ..2-20 3.7 SPECIAL Setting (#4A SPECIAL) ...... 2-50 3.8 NCU Setting (#4B NCU) ..2-50 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 8 2.8 Connecting the Modular Cable 2.3 Unpacking ........3-3 (if equipped with fax functions) 3-9 2.4 Fitting the Cartridge ....3-5 2.9 Connecting the Power Cord ..3-10 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 9 Mechanism ......4-29 4.1 Outline ........4-16 6.2.4 Detecting a Fault in the 5 Pickup/Feeding/Delivery System ..4-17 Fixing Assembly ....4-29 5.1 Outline ........4-17 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 10 PCB/Power Supply PCB ... 5-21 2.1.1.7 Removing the Upper 2.2.5 Removing the Printer Cover ......5-7 Controller PCB ....5-25 2.1.1.8 Removing the Right Door ........ 5-8 viii COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 11 Delivery Roller ....5-67 Assembly ......5-47 2.8.4.2 Removing the Original 2.7.2 Removing the Fixing Film Unit/ Delivery Sensor .... 5-68 Fixing Pressure Roller ..5-49 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 12 Auto Adjustment ..7-5 1.3.4.1 Registration Arch Auto 1.2.4.2 Leading Edge Read Start Adjustment ....7-12 Position Adjustment ..7-6 1.3.4.2 Original Read Position Adjustment ....7-12 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 13 The message “SUPPLY REC. horizontal lines....7-26 PAPER” fails to go OFF. 3.1.7 The output has black lines (cassette) ......7-44 (vertical)......7-27 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 14 5.4 Feeding Faults ......7-93 04 of Service Soft Switch #3 5.4.1 Double Feeding ....7-93 NUMERIC param..7-53 5.4.2 Wrinkles ......7-94 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 15 1 General Timing Chart ......A-1 2 General Circuit Diagram ....A-3 3 List of Special Tools ......A-5 4 List of Solvents and Oils ....A-6 xiii COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 17: Chapter 1 Product Outline

    CHAPTER 1 PRODUCT OUTLINE COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 19: Specifications

    Cassette: 1 cassette Multifeeder: 1 feeder Transfer Roller transfer Separate Static (static eliminator) + curvature Cleaning Rubber blade Fixing SURF (on-demand) 1 - 1 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 20: Functions

    100 sheets max. Non-image width Leading edge: 3.0 ± 2.0 mm (0.12" ± 0.08"), left/right edge: 2.5 ± 1.5 mm (0.10" ± 0.06") 1 - 2 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 21 Auto copy start Jam recovery Auto clear Date/time set Weekly timer Toner level detection Cassette paper level detection LGL size detection 1 - 3 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 22: Others

    Keep wrapped to avoid humidity. Toner Avoid direct sunshine, and store between 0° and 35°C / 32° and 95°F, between 35% and 85%. 1 - 4 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 23: Copying Speed

    (See 5.4 of Chapter 4.) 1 - 5 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 24: Adf (If Equipped With Adf Functions)

    Advise the user to remove as much curling as possible, if any, and place the original in the original tray so that the side with the curling is the trailing edge. 1 - 6 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 25: Fax (If Equipped Fax Functions)

    Canon express protocol None Transmission output level from 0 to -15 dBm Minimum receive input level -43 dBm Modem IC CONEXANT FM214 1 - 7 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 26: Scanner Section Specifications

    1.7.3 Printer section specifications Printing resolution 600dpi × 600dpi Reduction for reception Fixed reduction (75%, 90%, 95%, 97%) Auto reduction (70~100%) 1 - 8 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 27: Functions

    None Remote reception Method ID call# (ID input method) Remote ID (with ID call#) 2 digits (Default : 25) Memory reception 1 - 9 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 28 Relay broadcasting originating None Relay broadcasting None Closed network None Direct mail prevention None Dual access File No. of reservation Max. 21 files 1-10 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 29 Backup IC 128 Kbyte SRAM Backup battery Lithium battery 3.0 V DC / 560 mAh Battery life Approx. 5 years 1-11 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 30 40 cycles with 100% discharge (Temperature 77°F (25°C)) Time precision ±60 sec per month The foregoing specifications are subject to change for product improvement. 1-12 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 31: Names Of Parts

    [5] Copyboard glass [11] USB cable connector assembly [6] Control panel [12] Parallel interface cable connector assembly *1: If equipped with fax functions. 1-13 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 32: Body (Copyboard Type)

    [3] Copyboard cover [8] Power cord connector assembly [4] Copyboard glass [9] USB cable connector assembly [5] Control panel [10] Parallel interface cable connector assembly 1-14 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 33 CHAPTER 1 PRODUCT OUTLINE F01-201-03 [1] Cartridge cover [4] Right door [2] Cartridge [5] Shipping screw slot [3] Manual feed tray 1-15 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 34: Adf (If Equipped With Adf Functions)

    CHAPTER 1 PRODUCT OUTLINE 2.1.3 ADF (if equipped with ADF functions) F01-201-04 [1] Original placement area [3] Delivery slot [2] Open/close cover [4] Slide guide 1-16 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 35 [9] Manual feed pickup roller [21] Delivery roller [10] Manual feed tray [22] Cassette [11] Right door [23] Delivery tray [12] Vertical path roller 1-17 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 36 [11] ADF registration roller [5] Original delivery tray [12] Registration sensor [6] Original delivery roller [13] Original separation pad [7] Delivery external guide [14] Original sensor 1-18 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 37 US. F01-301-01 The text may differ from product to product or from model to model. 1-19 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 38 The laser scanner unit of this model cannot be adjusted in the field. F01-301-02 The label is attached to covers inside the machine used to block out laser radiation. 1-20 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 39 01, and keep the following in mind: • Avoid direct sunshine. • Avoid vibration. • Avoid impact. (Take care not to drop it.) 1-21 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 40 Avoid areas exposed to corrosive gas (e.g., insecticide) or salty air. e. Avoid areas subject to dust, ammonium gas, or organic solvent gas. 1-22 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 41 To fully prevent soling of output images caused by toner leakage, be sure to make 3 to 5 test copies after fitting the cartridge in the machine. 1-23 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 42 If you must take out the cartridge from the machine, be sure to put it in its protective bag, or cover it. Never leave it alone unprotected. 1-24 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 43 5 min in a dark place, it may recover to a level that Memo will not cause practical problems. Nevertheless, avoid direct sunshine by all means, which is as strong as 10000 to 30000 lux. 1-25 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 45: Chapter 2 Using The Machine

    CHAPTER 2 USING THE MACHINE COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 47: Control Panel

    Press it when using a fax function. The key remains ON when the machine is in fax mode. *1: If equipped with fax functions. 2 - 1 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 48 Press it to dial a pre-registered telephone number. A press on the Function key will cause it to serve as the Fax Function key. *1: If equipped with fax functions. 2 - 2 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 49 Pause key. *1: If equipped with fax functions; or only when the Function key is ON. *2: If equipped with fax functions. 2 - 3 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 50 *2: Enabled only if the machine is equipped with fax functions. Also, it is enabled only while the Function key is lit. 2 - 4 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 51: User Mode

    3.TX DONE TONE VOLUME1~3 ERROR ONLY VOLUME1~3 4.RX DONE TONE VOLUME1~3 ERROR ONLY VOLUME1~3 *1: Only if equipped with fax functions. 2 - 5 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 52 SET ON LOADING MP PAPERSIZE STMT CUSTOM PAER SIZE 1.VERTICAL SIZE 76~216mm 2.HORIZONTAL SIZE 127~356mm *1: Only if equipped with fax functions. 2 - 6 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 53 10.PRT FEED INTERVAL LONG INTERVAL NORMAL INTERVAL 11.DISPLAY LANGUAGE ENGLISH FRENCH SPANISH GERMAN ITALIAN DUTCH FINNISH PORTUGUESE NORWEGIAN SWEDISH DANISH CZECH HUNGARIAN RUSSIAN 2 - 7 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 54 3.STD ZOOM RATIO 50~200% 4.STANDARD COPY QTY 01~99 5.AUTO SORT 6.MAX. SCAN LENGTH 330mm 356mm 7.PAPER SIZE GROUP INCH 8. SHARPNESS 2 - 8 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 55 9600bps 7200bps 4800bps 2400bps 4.RX START SPEED 14400bps 9600bps 7200bps 4800bps 2400bps 2.UNIT NAME *1: Only if equipped with fax functions. 2 - 9 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 56 4.MEMORY REFERENCE 5.BOOK SENDING 6.D.T. DO NOT USE 6.OFFHOOK ALARM 7.R-KEY SETTING PSTN HOOKING EARTH CONNECTION PREFIX *1:Only if equipped with fax functions. 2-10 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 57 2.REDIAL INTERBAL 02~99MIN. 3.TX ERROR RESEND RESEND TX FROM ERROR & 1 PG ERROR PAGE ALL PAGES Only if equipped with fax functions 2-11 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 58 3.INCOMING RING RING COUNT 01~99TIMES 4.MAN/AUTO SWITCH F/T RING TIME 01~99SEC 5.REMOTE RX REMOTE RX ID 00~99 *1: Only if equipped with fax functions. 2-12 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 59 1.FAX DEFAULT 1.RESOLUTION STANDARD FINE PHOTO SUPER FINE ULTRA FINE 2.BOOK TX SCAN SIZE SHEET 2.LOCK PHONE *1: Only if equipped with fax functions. 2-13 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 60 SOUTH AFRICA OTHERS *1: Only if equipped with fax functions. *2: This setting may be unavailable depending on the value set for #5 TYPE. 2-14 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 61 REGULAR TX SUBADDRESS TX POLLING RX 3.GROUP DIAL 01~12 1.TEL NUMBER ENTRY 2.NAME 3.TX TIME SETTING *1: Only if equipped with fax functions. 2-15 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 62 5.DATE SETUP YYYY MM/DD MM/DD YYYY DD/MM YYYY 6.ADJUST./CLEAN 1.ROLLER CLEANING 2.CLEAN ADF ROLLER 3.RESTART PRINTER *1: Only if equipped with ADF functions. 2-16 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 63 1.NO SORT 2.SORT 3.1-TOUCH(DETAIL) 1.NO SORT 2.SORT 4.CODED(DETAIL) 1.NO SORT 2.SORT 5.GROUP DIAL LIST 3.CANCEL REPORT *1: Only if equipped with fax functions. 2-17 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 64: User Report

    Use the Left or Right Arrow key to select a list to print, then press OK key. *1: Only if equipped with fax functions. T02-202-01 2-18 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 65: Automatically Generating Reports (If Equipped With Fax Functions)

    (BAT2) will become exhausted. A report will automati- cally be generated when the machine is turned T02-202-02 2-19 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 66: Memory Clear List

    PGS. : number of pages stored SET TIME : date/time (in 24-hr notation) ST. TIME : start of storage (in 24-hr notation) 2-20 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 67: Service Mode

    Use it to register/set items related to printer basic service functions (e.g., conditions for reducing received images). PDL: not used COUNTER: counter information Use it to check various counter information. 2-21 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 68 Use it to indicate information related to the ROM on the LCD (e.g., ROM version, checksum). #14 CS SET: not used TEST MODE: Use it to execute various testings. 2-22 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 69: Using Service Mode

    Press the Left or Right Arrow key. NUMER I C P a r am. 0 0 2 7) Press the Stop key/Additional Functions key to end service mode. F02-302-01 2-23 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 70: List Of Service Mode Menus

    To select a bit, use the Left or Right Arrow key. Memo Do not change the following, reserved for the future; SW7 through 9, 11, 13, 15 through 24, 27 through 50. 2-24 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 71 11 through 20: not used 011: 020: F02-303-02 Do not change the following, reserved for the future: No. 01 through 04, 8 through 9, 11 through 20. 2-25 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 72 V21 low-speed flag preamble 027: detection length setting menu pop-up 028: 3 (3s) (0~60) time setting not used 029: not used 080: F02-303-03 2-26 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 73 The settings under this item are collectively and automatically set in conjunction with #5 TYPE to suit the communications standards of a specific country/region. Not used. (Do not change the setting.) 2-27 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 74 #4 will comply with the communications standards of the selected country/region. When changing the TYPE setting, be sure not to select a country/region which is not the country/region of installation. 2-28 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 75 Do not change the settings, as they are not in use: #7 PRINTER (printer function setting); #1 SSSW: SW01 through 05, 07 through 20. Also, do not change the setting of ‘#2 NUMBER Param’. 2-29 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 76 MISC not used F02-303-06 #8 PDL Not used. 2-30 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 77 DC controller PCB ROM version indication not used #14 CS SET TEST MODE [1] ~ [6], [8] F02-303-07 #11 DOWNLOAD Not used. #14 CS SET Not used. 2-31 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 78: Bit Switch Settings (#1 Sssw)

    If set to ‘1’, on the other hand, all items may be set by the user, regardless of the country setting. 2-32 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 79 If an error (e.g., jam) occurs during output, the machine goes back to 1. above. If set to ‘0’, on the other hand, the machine will sound the alarm and enters standby state. 2-33 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 80 CED signal. Set it to ‘1’ if an error occurs often because of an error at time of reception. The following error codes are associated with an echo at time of reception: ##005, ##101, ##106, ##107, ##114, ##200, ##201, ##790 Memo 2-34 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 81 If an error occurs often because of the line condition at time of reception, set it to ‘1’ and, at the same time, set ‘ECM RX’ to ‘OFF’ for user data. 2-35 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 82 Use it to specify whether or not to send the CED signal at time of manual reception. Set it to ‘transmit’ if the other party does not start transmission when manual reception is initiated. 2-36 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 83 [Bit 3] Use it specify whether or not to transmit bit 33 and thereafter for the DIS signal. If ‘prohibit’ is selected, Super Fine reception from a non-Canon machine can no longer be used. [Bit 5] Use it to disable LTR/LGL declaration as a remedy to communication fault when using LTR or LGL size paper.
  • Page 84 [Bit 3] Use it to select the number of digits for remote reception IDs; 2 digits or 3 digits. 2-38 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 85 32 min or more. To set a time-out length, refer to the next page. If ‘1’ is selected for bit 7, the 1-page time-out length will be as set by bit 0 and bit 1. 2-39 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 86 8 min 16 min 32 min 64 min Time-Out Length for Reception time-out length 8 min 16 min 32 min 64 min 2-40 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 87 1 and 2 of SW05 and bit 2 Memo of SW14 of #1 SSSW as well as the type of dialing used. 2-41 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 88 2-42 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 89 (CSI signal data) will be Memo indicated on the report even when ‘number of caller’ is selected. 2-43 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 90 Use it to specify whether or not to generate an error TX report when a transmission is sus- pended by pressing the Stop key. 2-44 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 91: Menu Switch Settings (#2 Menu)

    SERVICEMAN [2]: not used OFF: Select it to mute the monitor sound for the telephone line for the speaker. 2-45 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 92 At times, certain types of external telephones fail to ring while fax/tel switch-over takes place. If so, change the frequency of the pseudo CI signal. 2-46 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 93: Numeric Parameter Setting (#3 Numeric Param.)

    0 to 999 sec V.21 low-speed flag preamble detection 1 to 99 (10ms) time length menu selection screen display time length 1 to 60 sec 2-47 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 94 Use it to set the length of time for line connection identification. If an error occurs often be- cause of the line condition at time of a communication, increase the parameter. 2-48 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 95 [No. 28] Use it to set the length of time during which the Menu Select screen is indicated on the LCD. 2-49 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 96: Special Setting (#4A Special)

    When a country/region is selected for the indicated list, the data under #4 NCU will be set to suit the communication standards of the county/region. Be sure not to select a different country/region from the country/region of in- stallation. 2-50 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 97: Setting The Original Reading Functions (#6 Scanner)

    The factory settings of these adjustments differ from machine to machine. For instructions on adjustment, see 1.2.4 of Chapter 7 or 1.3.4 of Chapter 7. 2-51 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 98: Setting The Printer Parameters (#7 Printer)

    For instance, if an extra-length original as long as 2.5 A4R originals is received, it will be reduced to 70% to print on 2 A4R sheets. 2-52 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 99: Numeric Param

    Use it to reset the printer; or, use it to clear service error ‘E000’. 3.12.5 #5 MLT CLEANING Not used. 3.13 PDL (#8 PDL) Not used. 2-53 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 100: Counter (#9 Counter)

    MISC not used *1: Not incremented at time of printing from the PC. 2-54 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 101: Clearing The Counter Readings

    COUNTER REPORT counter readings PRINT SPEC REPORT TYPE setting, printing speed, memory size, ROM indication, adjustment data 3.16 Downloading (#11 DOWNLOAD) Not used. 2-55 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 102: Clearing (#12 Clear)

    Use it to indicate the version of the ROM on the printer controller PCB. 3.19 Resetting the Contact Sensor Position (#14 CS SET) Not used. 2-56 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 103: Service Mode Default Setting

    00000000 00000000 00000000 00000000 00000000 00000000 00000000 #2 MENU DIAL DIAL DIAL DIAL DIAL DIAL DIAL 25Hz 25Hz 25Hz 25Hz 25Hz 25Hz 25Hz 2-57 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 104 00000000 00000000 00000000 00000000 00000000 00000000 00000000 #2 MENU DIAL DIAL DIAL DIAL DIAL DIAL DIAL 25Hz 25Hz 25Hz 25Hz 25Hz 25Hz 25Hz 2-58 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 105 00000000 00000000 00000000 00000000 00000000 00000000 00000000 #2 MENU DIAL DIAL DIAL DIAL DIAL DIAL DIAL 25Hz 25Hz 25Hz 25Hz 25Hz 25Hz 25Hz 2-59 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 106 00000000 00000000 00000000 00000000 00000000 00000000 00000000 #2 MENU DIAL DIAL DIAL DIAL DIAL DIAL DIAL 25Hz 25Hz 25Hz 25Hz 25Hz 25Hz 25Hz 2-60 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 107 00000000 00000000 00000000 SW28 00000000 00000000 00000000 SW29 00000000 00000000 00000000 SW30 00000000 00000000 00000000 #2 MENU DIAL DIAL DIAL 25Hz 25Hz 25Hz 2-61 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 108 3500 3500 3500 3500 3500 3500 3500 1300 1300 1300 1300 1300 1300 1300 #5 TYPE EUROPE U.K. SWEDEN SWISS AUSTRIA DENMARK NORWAY 2-62 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 109 3500 3500 3500 3500 3500 3500 3500 1300 1300 1300 1300 1300 1300 1300 #5 TYPE HOLLAND BELGUIM AUSTRALIA FINLAND N.Z. ITALY SPAIN 2-63 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 110 3500 3500 3500 3500 3500 3500 3500 1300 1300 1300 1300 1300 1300 1310 #5 TYPE PORTUGAL IRELAND HONG KONG MALAYSIA HUNGARY KOREA 2-64 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 111 3500 3500 3500 3500 3500 3500 3500 1300 1300 1300 1300 1300 1300 1300 #5 TYPE CHINA GERMAN FRANCE SINGAPORE CZECH SLOVENIA CANADA 2-65 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 112 CHAPTER 2 USING THE MACHINE TYPE ASIA POLAND EUROPE2 NUMERIC Param 5500 5500 5500 3500 3500 3500 1300 1300 1300 #5 TYPE ASIA POLAND EUROPE2 2-66 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 113: Test Mode (Test Mode)

    Use it to check the operation of microswitches, sensors, speakers, and ADF. 7. BOOK Test (8: BOOK TEST) Use it to turn on the contact sensor or to initialize the book reading position parameter. 2-67 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 114: List Of Test Mode Items

    3: PRINT (disabled) 3-8: BIAS 3: PRINT (disabled) 3-9: CHECKERS-3 3: PRINT (disabled) 3-*: PRINTING AREA 3: PRINT (disabled) 3-#: CRG TEST F02-321-01 2-68 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 115 RELAY 2 000000100000 2-7: RELAY 2 000000010000 2-8: DCSEL RELAY 2 000000001000 2-9: DCL1M RELAY 2 000000000100 2-*: IPSEL1 RELAY 2 000000000001 2-#: IPSEL3 F02-321-02 2-69 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 116 4800 bps 4-4: G3 Tx 7200 bps 4-4: G3 Tx 9600 bps 4-4: G3 Tx TC7200 bps 4-4: G3 Tx TC9600 bps F02-321-03 2-70 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 117 4-5: DTMF Tx TEST 4-5: DTMF Tx TEST 4-5: DTMF Tx TEST 4-5: DTMF Tx TEST 4-5: DTMF Tx TEST 4-5: DTMF Tx TEST F02-321-04 2-71 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 118 CHAPTER 2 USING THE MACHINE 4-6. TONE Rx 000 4-8: V.34 G3 Tx TEST (not used) 0 --- 5 UP-DOWN 5: AGING TEST (not used) F02-321-05 2-72 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 119 [1] - - - [3] HOOK=ON/ON FC=OFF (not used) CNG DETECT (not used) CNG=OFF OFF CNG DETECT CNG=OFF OFF 6- : ESS TEST F02-321-06 2-73 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 120 8-2: BOOK ADJ P.0000/0000 8-3: CS POS ADJ(ADF) 8-4: 8-5: BOOK TEST 8-6: BOOK TEST 8-7: CS POTION INIT 8-8: SHADING REF D.SAMPLE F02-321-07 2-74 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 121: D-Ram Test (1: Dram)

    Error end the D-RAM (in bytes). . : indicates the memory size for data 1:D-RAM 6656K write operation. complete (error) F02-321-08 2-75 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 122: Ccd Test (2: Ccd Test)

    Press it to execute contact sensor LED intensity auto adjustment so that the contact sensor output correction is made and contact sensor parameters are automatically set. (See 1.2.4.1 of Chapter 7.) 2-76 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 123: Print Test (3: Print)

    Check it to make sure that the pattern is free of contraction, print pattern is free of white elongation, dirt, or black lines. line or uneven density. F02-321-09 2-77 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 124: Modem Ncu Test (4: Modem Ncu)

    LCD to check a fault on a single relay. 1 : relay ON RELAY 1 010000 1-1 : 2 : relay OFF Relay CML P S H D R Keypad F02-321-10 2-78 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 125: Frequency Test

    TC9600 bps 12000 bps 14400 bps The output level of individual signals is in keeping with the setting made in service mode. Memo 2-79 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 126: Dtmf Signal Transmission

    1 2 3 4 5 6 7 8 9 0 The received DTMF signals are indicated starting from the right using the 2nd character of the display. F02-321-11 2-80 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 127: Aging Test

    ‘3’ on the keypad from the FACULTY TEST menu selects the sensor test. The LCD indication changes as the sensor goes ON and OFF. 2-81 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 128 JAM: jam status; 'on' jam detected, 'of' jam not detected. Press '5' on the keypad. BSCT on BDOC[A3 ] BDSS3-0 [of of of of] Not used. F02-321-12 2-82 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 129 *, transmission frequency. min.; at #, max.; may be changed in steps by pressing the Start key. F02-321-14 2-83 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 130 Key Correspondence for Control Key Test 1 (if not equipped with fax functions) Same as LCD indications. F02-321-15 2-84 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 131 Redial / Pause Memory D.T. Reference Coded Dial Report Tone/+ Directory Delayed Space Transmission Receive Mode Book Sending Delete Fax Resolution Clear F02-321-17 2-85 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 132 Control key test (2) After all characters are gone, press the Stop key to end the test. F02-321-18 2-86 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 133 *1: The term “CCD18 setting” refers to the setting for original read position adjustment ex- ecuted by a press on ‘3’ of the keypad under ‘CCD TEST’ of ‘TEST MODE’. 2-87 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 134: Service Report

    00000000 SW19 ----- 00000000 SW20 ----- 00000000 ----- SW21 00000000 SW22 ----- 00000000 SW23 ----- 00000000 ----- 00000000 ----- 00000000 00000000 00000000 F02-322-01 2-88 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 135: System Dump List

    *10: Number of occurrences of specific error codes. Guide to Indication ##000 Number of Number of Number of ##000 errors ##001 errors ##002 errors 2-89 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 136 *6: Bit 1 through 48 of DIS, DCS, or DTC received. *7: Bit 1 through 48 of DIS, DCS, or DTC transmitted. *8: RX: received procedure signal. TX: transmitted procedure signal. 2-90 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 137: Key History Report

    02/01 13:50:53 STOP_KEY 02/01 13:50:52 STOP_KEY 02/01 13:50:51 STOP_KEY 02/01 13:50:52 02/01 13:50:51 STOP_KEY 02/01 13:50:51 STOP_KEY 02/01 13:50:49 STOP_KEY 02/01 13:50:51 F02-322-04 2-91 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 138 02/01/2001 13:58 FAX ************************** COUNTER REPORT ************************** T0TAL SERVICE1 SERVICE2 COPY PDL-PRT FAX-PRT RPT-PRT SCAN PICK-UP FEEDER FEED FEEDER SORTER MISC WST-TNR F02-322-05 2-92 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 139: Print Spec Report

    (w/ error code list, dump list) tings menu in user mode menu (i.e., use bits 0 and 1 of SW01 of service data #1 SSSW). T03-322-02 2-93 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 140: Error Tx Report (For Service)

    *6: Bits 1 through 48 of received DIS, DCS, or DTC. *7: Bits 1 through 48 of received DIS, DCS, or DTC. *8: RX: received procedure signal. TX: transmitted procedure signal. 2-94 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 141: Rx Report (For Service)

    *6: Bits 1 through 48 of received DIS, DCS, or DTC. *7: Bits 1 through 48 of received DIS, DCS, or DTC. *8: RX: received procedure signal. TX: transmitted procedure signal. 2-95 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 143 CHAPTER 3 INSTALLATION COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 145 6. The machine will have to be placed in a well-ventilated area of the room. Do not, how- ever, place it near the inlet of air. COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 146 8. fitting the delivery tray 9. checking the copy images 10. setting the printer functions 11. setting the fax functions (if equipped with fax functions) COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 147 3) Remove the packing material: plastic sheets, securing members, and tape. 4) Remove the shipping screw. COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 148 6) Open the cartridge cover. 7) Store away the securing member re- moved in step 4 in the shipping screw slot. COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 149 However, take care not to push down on the photosen- sitive drum through the shutter. COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 150 4) Fully insert the cartridge in the direc- tion of the arrow as indicated. 5) Close the cartridge cover, and put back the reader unit. COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 151: Putting Paper In The Cassette

    2) Put paper in the cassette, under the claw must indicate what [1] and [2] are. 3) Slide in the cassette until it stops. COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 152: Putting Paper In The Manual Feed Tray

    3) Place the paper (with the side to be cop- ied onto facing up). 4) Adjust the slide guide to suit the width of the paper. COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 153: Connecting The Interface Cable

    If both telephone and fax are to be used, connect the modular cable from the telephone (or answering machine) to the [telephone] terminal. COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 154: Connecting The Power Cord

    ADF and select the cas- sette or the manual feed tray as the source of paper; then, check the copied images. 3-10 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 155: Setting The Printer Functions

    Be sure that the PC envi- ronment meets the require- ments of the machine be- fore installing the printer drivers. For details, refer to Quick Start Guide. 3-11 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 156: Setting Fax Functions (If Equipped With Fax Functions)

    6) Press the OK key so that the date/time will be stored. 3-12 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 157 2) Try sending and receiving an original and check the operation and the images. 3-13 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 158 9. Close the cartridge cover and put back the reader unit. 10. Fit the shipping screw you removed in step 7 and secure the contact sensor in place. F03-301-02 3-14 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 159 12. Tape the machine’s covers in place so that it will not open in transit. 13. Pack the machine and start the relocation. Take full care to avoid severe vibration during the relocation. 3-15 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 161: Chapter 4 Operation

    CHAPTER 4 OPERATION COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 163: Basic Operation

    Photosensitive drum Laser scanner assembly Developing cylinder Primary charging roller Cleaning blade Paper Fixing assembly Static eliminator Transfer charging roller Vertical path roller Paper F04-101-01 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 164 PCB and the CPU on the DC controller PCB. F04-101-03 shows the sequential flow, and T04-101-01 provides descriptions of the periods involved. For a timing chart, see Appendix. COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 165 T04-101-01 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 166: Functional Construction

    Drum cleaning <Fixing System> Sepa- Trans- Fixing ration Manual feed tray Delivery tray Feeding Cassette <Pickup/Feeding System> *1 : If equipped with fax functions. F04-102-01 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 167: Outline Of The Electrical Circuitry

    J3114 ADF motor *1 : If equipped with ADF functions. *2 : If equipped with fax functions. J3110 F04-103-01 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 168: Outlines Of Functions

    The 8MB (as mounted) SDRAM used for the storage of image data is capable of storing about 79 pages in fax reception made of Canon Fax Standard Chart No.1. The image data is backed up by a vanadium lithium secondary battery (BAT2), so that it remains intact for about 2 hr after the machine is deprived of power.

  • Page 169: Image Processor Pcb

    (VD0, VD0*) from the image processor PCB. Also, it controls the intensity of the laser diode (auto power control) for each line of print data. COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 170: Control Panel Pcb

    The following is generated using power from the power outlet for loads: +24 DC, +12 VDC, +5 VSDC, +5 VDC, +3.3 VSDC, +3.3 VDC. COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 171: Analog Processor Pcb

    The 300 x 300-dpi image data from the PC is converted into image data equivalent of 1200 x 600 dpi; or, 600 x 600-dpi image data is converted into data equivalent of 2400 x 600-dpi. COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 172: Ncu Pcb (If Equipped With Fax Functions)

    NCU PCB, and the signals from the fax are communicated to the telephone line. 4-10 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 173: Power-On Sequence

    AC/DC bias go OFF. The transfer cleaning bias goes OFF. The main motor and primary charging AC bias go OFF. Standby F04-104-01 4-11 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 174: Controlling The Main Motor

    Photosensitive drum Manual feed pickup roller Vertical path roller Registration roller Delivery Fixing Transfer Cassette pickup roller roller pressure charging roller roller F04-105-01 4-12 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 175: Outline

    Drive pulley Carriage Analog processor PCB (forward) Drive belt (reverse) Contact sensor home position sensor Carriage rail Reader motor Drive belt Drive pulleys F04-201-01 4-13 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 176: Outline

    As the 4-face polygon mirror rotates at a constant speed, the laser beam scans the surface of the photosensitive drum at a constant speed, thereby removing charges and forming static images. 4-14 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 177 Image processor PCB • copy image data DC controller PCB • print image data • fax image data (if equipped with fax functions) F04-301-01 4-15 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 178: Outline

    Primary J205 charging roller J207 Cleaning blade J208 High-voltage Developing output block Drum cylinder Transfer guide Transfer charging Static J209 roller eliminator F04-401-01 4-16 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 179: Outline

    Also, it controls the timing of acti- vation of the laser. PS103 Cassette paper sensor Detects the presence/absence of paper in the cassette. T04-501-01 PS103 PS101 PS102 F04-501-01 4-17 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 180: Pickup From The Cassette

    When SL2 goes ON, the spring will turn the pickup roller slightly with the result that the gear A engages with the gear B. F04-502-01 4-18 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 181: Retry Pickup

    DC controller will identify a paper size mismatch at the end of printing and indicate a message on the LCD. 4-19 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 182: Pickup From The Manual Feed Tray

    A and the gear B become engaged. F04-502-02 4-20 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 183: Retry Pickup

    DC controller will identify a paper size mismatch at the end of printing and indicate a message on the LCD. 4-21 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 184: Outline

    B5 or smaller, and the delivery sensor (PS3) detects paper after the main motor (M1) is started. 4-22 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 185: Outline

    3. The machine will further reduce the copying speed to 2 ppm if the reading of the sub thermistor reaches 260°C/500°F or higher after it has reduced it to 3 ppm. 4-23 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 186: Outline

    • At time of cleaning the fixing pressure roller, the trailing edge of paper does not move past the delivery sensor (PS3; i.e., the sensor does not go OFF) within a specific pe- riod of time. 4-24 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 187 PS4 (for jam a) PS3 (for jam c, d, e, f, or g) PS103 (for jam a) PS102 (for jam a, b, or g) F04-505-01 4-25 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 188: Operation

    Fixing inlet guide roller F04-601-01 Fixing heater (H1) Thermal fuse (FU2) Fixing film Sub thermistor (TH2) Main thermistor (TH1) Fixing pressure roller F04-601-02 4-26 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 189: Controlling The Fixing Temperature

    DC controller PCB Fixing heater high tempe- rature error detection thermistor SUBTH Fixing heater FSRTH Main thermistor Power supply PCB +3.3V FSRDO RLYD +24V F04-602-01 4-27 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 190 • type of control (cover paper or between sheets) • change in fixing temperature control (OFF → start-up → paper passage, etc.) • count of prints in continuous mode 4-28 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 191: Controlling The Fixing Film Bias

    • it will cause the relay drive signal (RYLD) to go ‘1’ to turn off the relay and, at the same time, will communicate the presence of a fault to the image processor PCB. 4-29 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 192 • the thermistor reading is lower than 75°C/167°F before the trailing edge of the paper moves past the delivery sensor. 4-30 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 193: Power Supply System

    +5.1V +5.1V ± 3% +5.1VS +5.1V ± 3% +12V +12V ± 3% +24V +24V ± 3% *1: Also supplied during ESS mode. T04-701-01 4-31 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 194 Paper leading edge sensor • LGL paper sensor *1 : Only if equipped with ADF functions. *2 : Only if equipped with fax functions. F04-701-01 4-32 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 195: Protective Functions

    • Off-hook state is detected. • A report output time occurs. • A timer call time occurs. *1: Only if equipped with fax functions. 4-33 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 196: Others

    (FANHALF; 0: half-speed, 1: full-speed) to control the fan rotation to any of three: rest, half-speed, full-speed. Main motor • Power supply PCB • DC controller PCB Laser scanner unit Fixing assembly Cartridge F04-801-01 4-34 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 197: Back-Up Batteries

    The pin of the jumper plug (JP1) is displaced on the image processor PCB available as a service part so as to prevent exhaustion of the lithium battery Memo (BAT1). 4-35 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 198: Secondary Battery

    CHAPTER 4 OPERATION Vanadium lithium secondary battery (BAT2) Lithium battery Jumper plug (BAT1) (JP1) F04-802-01 4-36 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 199 DELAYED TX 07/30 13:51 13:59 0002 DELAYED TX 07/30 13:51 13:51 0002 MEMORY RX 07/30 13:53 ----- 0002 MEMORY RX 07/30 13:54 ----- F04-802-02 4-37 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 200: Back-Up Data

    #11. DOWN LOAD malfunction #12. CLEAR various data initialization, etc. #13. version No., checksum, etc. #14. CS SET malfunction T04-802-02 4-38 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 201 Data Backed Up by BAT2 Item Description Transmission image transmission (memory transmission, broadcast) timer transmission timer broadcast reception image memory reception T04-802-04 4-39 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 202: List

    T04-802-06 c. Control Data Item List communication control record activity report system dump record system dump list T04-802-07 4-40 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 203: Adf (If Equipped With Adf Functions)

    ADF registration roller. Original delivery sensor Monitors the movement of the original in the origi- nal delivery assembly. T04-901-01 F04-901-01 4-41 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 204: Picking Up And Moving Originals

    ON when ADF motor rotates CW Original Original delivery roller Original stopper pickup roller ADF motor Original separation roller ADF registration roller White roller Original feed roller F04-902-01 4-42 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 205: Moving Down The Original Pickup Roller And Moving Up The Original Stopper

    Original stopper Original separation roller Original stopper Timing belt Original pickup roller (feed direction) F04-902-02 4-43 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 206: Detecting An Original Jam

    ADF is open. PS8 (for jam a, d, or e) PS7 (for jam a, b, or c) PS2 (for jam f) F04-903-01 4-44 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 207 CHAPTER 5 MECHANICAL SYSTEM COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 209 5. Do not, as a rule, operate the machine with any of its parts removed. 6. Touch a metal portion of the machine before handling PCBs and contact sensor, thereby protecting PCBs against static damage. 5 - 1 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 210 11. Keep the fixing screws separately; they tend to fall inside the machine. 12. If you have removed the read unit, check to make sure that the reader unit moves. smoothly. 5 - 2 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 211 [5] Delivery upper cover [6] Delivery rear cover [7] Left cover F05-201-01 [8] Right door [9] Manual feed tray [10] Rear cover [10] F05-201-02 5 - 3 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 212 2) Open the manual feed tray. 3) Remove the 2 screws [1], and detach the right cover [2]. F05-201-04 5 - 4 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 213 2.1.1.4 Removing the Delivery Cover 1) Remove the left cover. (See 2.1.1.1) 2) Remove the 3 screws [1], and detach the delivery cover [2]. F05-201-06 5 - 5 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 214 1) Remove the reader unit. (See 2.3.3) 2) Free the hook [1]. 3) Remove the 2 ribs [2], and detach the cartridge cover [3]. F05-201-08 5 - 6 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 215 3) Disconnect the 2 connectors [1]. F05-201-09 4) Remove the 11 screws [2], and detach the plate [3] and the upper cover [4]. F05-201-10 5 - 7 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 216: Removing The Control Panel

    1) Slide the reader unit, and open the car- tridge cover. 2) Remove the screw [1], and slide the control panel [2] to the left. F05-201-12 5 - 8 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 217 Memo F05-201-14, and connect the connector [4]; then, turn back over [5] the control panel to facilitate the work. F05-201-14 5 - 9 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 218: Removing The Copyboard Glass

    1) Open the ADF (copyboard cover). 2) Remove the 2 screws [1], and detach the copyboard glass retainer [2]. 3) Remove the copyboard glass [3]. F05-201-15 5-10 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 219: Removing The Main Motor Unit

    6) Pick the hook [2] with long nose pliers or the like, and detach the registration roller gear [3]. Take care not to break the claw when removing the gear. F05-201-17 5-11 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 220 7) Remove the 6 screws [4], and detach the plate [5]. F05-201-18 8) Remove the 5 screws [6], and detach the plate [7]. F05-201-19 5-12 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 221 [10]. [10] F05-201-20 [11] [12] [11] 11) Remove the 7 screws [11], and detach the main motor unit [12]. [11] [11] F05-201-21 5-13 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 222: Remove The Fan

    5) Remove the 6 screws [1], and detach the plate [2]. F05-201-22 6) Remove the 5 screws [3], and detach the plate [4]. F05-201-23 5-14 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 223 9) Remove the 2 screws [8], and detach the fan [9]. F05-201-24 When mounting the fan, pay attention to the direction of its current. F05-201-25 5-15 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 224: Removing The Reader Unit Slide Detecting Switch

    1) Remove the upper cover. (See 2.1.1.7) 2) Free the 2 hooks [1], and detach the reader unit slide detecting switch [2]. F05-201-26 5-16 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 225: Pcbs

    3) Free the hook [1], and detach the cover [2]. 4) Disconnect the 2 connectors [3]. 5) Remove the 2 screws [4], and detach the grounding plate [5]. F05-202-02 5-17 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 226 [8]. F05-202-03 9) Remove the grounding plate [9], and de- tach the analog processor PCB unit [10]. [10] F05-202-04 5-18 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 227 [11] move the 2 screws [12]. [12] F05-202-05 11) Remove the cover [13], and detach the analog processor PCB [14]. [14] [13] F05-202-06 5-19 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 228: Removing The Sensor Pcb

    5) Remove the sensor flag [3] and the spring [4]. 6) Disconnect the connector [5]. 7) Remove the 2 screws [6], and detach the sensor PCB [7]. F05-202-08 5-20 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 229: Removing The Dc Controller Pcb/Power Supply Pcb

    5) Disconnect the connector [3], and free the harness [4] from the harness guide [5]. F05-202-09 6) Disconnect the 3 connectors [6]. F05-202-10 5-21 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 230 9) Place the machine so that its pickup side is at the bottom. F05-202-11 10) Remove the 8 screws [7], and detach the bottom plate [8]. F05-202-12 5-22 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 231 13) Remove the 7 screws [13], and detach the power supply unit [14]. [13] [13] [12] [14] [12] [11] [12] [13] [11] [12] [13] F05-202-14 5-23 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 232 [20] of the LGL paper sen- sor from the rear of the sen- [21] sor plate [21]. [20] F05-202-16 5-24 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 233: Removing The Printer Controller Pcb

    1) Remove the rear cover. (See 2.1.1.1) 2) Disconnect all connectors form the NCU PCB. 3) Remove the 4 screws [2], and detach the NCU PCB [1]. F05-202-18 5-25 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 234: Removing The Modular Jack Pcb

    1) Remove the rear cover. (See 2.1.1.1) 2) Disconnect the connector [1]. 3) Remove the screw [2], and detach the modular jack PCB [3]. F05-202-19 5-26 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 235: Original Reading/Processing System

    2) Remove the 2 spacer [1]. F05-203-01 3) Shift up the contact sensor [2], and dis- connect the connector [3]. 4) Remove the contact sensor [2]. F05-203-02 5-27 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 236: Removing The Reader Motor Drive Unit

    2) Free the contact sensor [1] from the drive belt [2]. F05-203-03 3) Using a flat-blade screwdriver, remove the cover [3], and remove the screw [4]. F05-203-04 5-28 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 237 6) Disconnect the connector [7]. 7) While paying attention to the rib [8], lift the rear motor drive unit [9] toward the right to detach. F05-203-05 5-29 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 238: Removing The Reader Unit

    [2]. F05-203-06 4) Remove the control panel. (See 2.1.2) 5) Remove the 4 screws [3], and detach the 2 reader stoppers [4]. F05-203-07 5-30 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 239 CHAPTER 5 MECHANICAL SYSTEM 6) Slide the reader unit [5] as shown, and detach the reader unit [5] from the front side. F05-203-08 5-31 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 240: Laser Exposure System

    2) Disconnect the connector [1]. F05-204-01 3) Disconnect the 2 connectors [2]. 4) Remove the 2 screws [3], and detach the plate [4]. F05-204-02 5-32 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 241 CHAPTER 5 MECHANICAL SYSTEM 5) Remove the 4 screws [5], and detach the laser scanner unit [6]. F05-204-03 5-33 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 242: Image Formation System

    1) Slide the reader unit, and open the car- tridge cover. 2) Free the 2 hooks [1], and detach the transfer charging roller [2]. F05-205-01 5-34 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 243: Pickup/Feeding System

    3) Place the machine so that its pickup side is at the bottom. F05-206-01 4) Remove the 8 screws [1], and detach the bottom plate [2]. F05-206-02 5-35 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 244 5) Remove the spring [3], and detach the cassette pickup roller unit [4]. F05-206-03 6) Free the hook [5], and detach the cassette pickup roller [6]. F05-206-04 5-36 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 245: Removing The Cassette Pickup Solenoid

    4) Place the machine so that its pickup side is at the bottom. F05-206-05 5) Remove the 8 screws [1], and detach the bottom plate [2]. F05-206-06 5-37 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 246 7) Free the harness [5] from the harness guide [6]. 8) Remove the screw [7], and detach the cassette pickup solenoid [8]. F05-206-08 5-38 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 247: Removing The Manual Feed Tray (Upper)

    1) Remove the right cover. (See 2.1.1.2) 2) Remove the 2 ribs [1], and slide the manual feed tray (lower) [2] to detach. F05-206-10 5-39 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 248: Removing The Manual Feed Pickup Roller

    F05-206-11 3) Free the hook [3], and slide the manual feed pickup roller [4] to the right to de- tach. F05-206-12 5-40 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 249: Removing The Separation Pad

    2) Remove the screw [1], and detach the manual feed pickup solenoid [2]. 3) Free the 2 hooks [3], and detach the manual feed tray paper sensor [4]. F05-206-14 5-41 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 250: Removing The Vertical Path Roller

    2) Place the machine so that its pickup side is at the bottom. F05-206-15 3) Remove the 8 screws [1], and detach the bottom plate [2]. F05-206-16 5-42 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 251 (rear) in the direction of A, and draw out the bushing (rear) [6] in the direction of B till the bushing goes out of the feeder frame [7]. F05-206-18 5-43 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 252 To avoid break of the feeder frame [7], remove the bush- ings before removing or mounting the vertical path roller. F05-206-20 5-44 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 253: Removing The Registration Roller Unit

    [2], and detach the registration roller gear [3]. When removing the gear, be sure to take care not to break the claw. F05-206-22 5-45 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 254 4) Slide the reader unit, and open the car- tridge cover. 5) Remove the 6 screws [4], and detach the registration roller unit [5]. F05-206-23 5-46 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 255: Fixing System

    (i.e., make use of the opening above the screws to facilitate the work). F05-207-02 5-47 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 256 F05-207-03 5-48 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 257: Removing The Fixing Film Unit/Fixing Pressure Roller

    4) Remove the 2 hooks [3], and detach the plate [4]. F05-207-04 5) Remove the 2 ribs [5], and detach the de- livery roll unit [6]. F05-207-05 5-49 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 258: Removing The Delivery Sensor

    1) Remove the fixing assembly. (See 2.7.1) 2) Disconnect the connector [1]. 3) Free the 2 hooks [2], and detach the de- livery sensor [3]. F05-207-07 5-50 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 259: Adf System (If Equipped With Adf Functions)

    3) Remove the screw [1], and detach the ADF harness cover [2]. F05-208-01 4) Remove the harness retainer [3]. 5) Remove the screw [4], and disconnect the connector [5]. F05-208-02 5-51 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 260 10) Detach the ADF [9] from the host ma- chine. F05-208-04 Take care so that no part will become trapped by harness of the ADF. 5-52 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 261: Removing The Adf Drive Unit

    2) Holding the tab [1], detach the white plate [2]. F05-208-05 3) Remove the 4 screws [3], and detach the ADF drive unit [4]. F05-208-06 5-53 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 262: Removing The Adf Motor Unit

    Do not remove the ADF motor from the motor base. F05-208-07 5-54 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 263: Removing The Slide Guide (Front, Rear)

    [2]. F05-208-08 3) Remove the screw [3], slide plate [4], and gear [5]; then, detach the slide guide (front, rear) [6]. F05-208-09 5-55 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 264: Mounting The Slide Guide (Front, Rear)

    [4] and tighten the screw [5] to secure the plate in place. F05-208-11 3) Adjust the left/right registration. (See 1.2.2.1 of Chapter 7.) 5-56 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 265: Pickup System

    3) Remove the spring [5], screw [6], and [11] plate [7]. 4) Remove the E-ring [8], gear [9], belt [10], and bushing [11]. [10] F05-208-13 5-57 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 266 [13] to detach the open/close cover unit [14]. [12] F05-208-14 6) Free the 3 hooks [15], and detach the [15] separation roller unit [16]. [16] [15] F05-208-15 5-58 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 267: Removing The Original Pickup Roller/Original Separation Roller

    2) Free the 2 hooks [1], and detach the original sensor [2]. 3) Free the 2 hooks [3], and detach the reg- istration sensor [4]. F05-308-17 5-59 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 268: Pad

    2) Hold the tab, and detach the white plate[2]. F05-208-18 3) Remove the spring [3], and detach the original separation pad [4]. F05-208-19 5-60 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 269: Removing The Adf Registration Roller

    2) Remove the E-ring [1], and bushing [2]. F05-208-20 3) Remove the spring [3] and the screw [4], and detach the plate [5]. F05-208-21 5-61 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 270 4) Remove the E-ring [6], gear [7], bushing [8], pin [9], and 2 belts [10]. 5) Remove the ADF registration roller [11]. [11] [10] F05-208-22 5-62 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 271: Feeding System

    2) Remove the spring [1] and the hook [2]. F05-208-23 3) Remove the spring [3] and the hook [4], and detach the white roller [5]. F05-208-24 5-63 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 272: Removing The Feeding Outside Guide

    3) Remove the static eliminator [3] as much as shown. F05-208-25 4) Remove the 2 screws [4], and detach the feeding outside guide [5]. F05-208-26 5-64 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 273: Removing The Feed Roll

    2.8.3.3 Removing the Feed Roll 1) Remove the feeding outside guide. (See 2.8.3.2) 2) Free the 2 hooks [1], and detach the feed roll [2]. F05-208-27 5-65 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 274: Removing The Original Feed Roller

    3) Slide the original feed roller [2] to the left, and remove the pin [3], gear [4], and bushing [5]; then, detach the original feed roller [2]. F05-208-29 5-66 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 275: Delivery System

    3) Remove the 2 screws [5], and free the 2 hooks [6]. 4) Remove the delivery stacking tray [7], and detach the original delivery roller [8]. F05-208-31 5-67 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 276: Removing The Original Delivery Sensor

    1) Remove the ADF drive unit. (See 2.8.1.2) 2) Disconnect the connector [1]. 3) Free the 2 hooks [2], and detach the original delivery sensor [3]. F05-208-32 5-68 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 277: Chapter 6 Maintenance And Inspection

    CHAPTER 6 MAINTENANCE AND INSPECTION COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 279: Periodically Replaced Parts

    4. Clean the parts: As needed, remove the cartridge before starting the work. (See 4.2 of Chapter 6) 5. Make test copies. 6. Clean up the area around the machine. COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 280: Cleaning

    Wipe it with a cloth moistened with water (and wrung well); then, dry wipe it. White plate Wipe it with a cloth moistened with water (and wrung well); then, dry wipe it. T06-401-01 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 281: Cleaning By The User (Adf)

    If images tend to become soiled, advise the user to clean the following as needed. Part Instructions White plate Wipe it with a cloth moistened with water (and wrung well); then, dry wipe it. T06-402-01 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 282: Cleaning At Time Of A Service Visit (Machine)

    Lightly remove any dirt with a dry, soft cloth. Light guide assembly (translucent) Spacer Selfoc lens array (black) Spacer F06-403-01 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 283: Cassette Pickup Roller

    4.3.11 Fixing Pressure Roller If dirt cannot be removed by executing fixing pressure roller cleaning from the Additional Functions menu, use alcohol and a soft cloth. COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 284 Vertical path roller Separation Fixing inlet guide Transfer static Paper path guide Transfer Registration roller eliminator charging Cassette roller pickup roller F06-403-02 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 285: Original Pickup Roller

    Clean it with a cloth moistened with water (and wrung well). If the dirt is excessive, use alcohol and lint-free paper thereafter, dry wipe it with a cloth or lint-free paper. COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 286: Copyboard Glass

    Original separation roller delivery roller Original feed roller Original separation pad White pate White roller Copyboard glass (original reading area) ADF registration roller F06-404-01 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 287 CHAPTER 7 TROUBLESHOOTING COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 289 5) Measure the width of the area of glossy toner on the paper, and see that it is as indicated in T07-101-01. <Using A4 Paper> 297mm Feeding direction Solid black area Glossy area F07-101-01 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 290 Solid black area Glossy area F07-101-02 Dimension 5.5±0.5 mm |c-a| 0.5 mm or less |b-a| 0.5 mm or less |b-c| 0.5 mm or less T07-101-01 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 291 To replace the image processor PCB, be sure to work according to the in- structions given for the replacement of the image processor PCB (See 1.4.1 of Chapter 7). COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 292 10mm 10mm (feeding direction) 10mm 10mm Draw straight lines. F07-102-01 <Using LTR Paper> 279mm 10mm 10mm (feeding direction) 10mm 10mm Draw straight lines. F07-102-02 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 293 9) End the work when the LCD indicates ‘OK’; if it indicates ‘NG’, on the other hand, start over. 10) Press the Stop key and the Additional Functions key (to end TEST MODE). COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 294 L is as indicated. 13) End the work if the length of L is as indicated; otherwise, start over with step 2). COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 295: Left/Right Edge Read Start Position Adjustment

    L on the copy is as indicated. 14) End the work if the length of L is as indicated; otherwise, start over with step 2). COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 296: Making Adjustments (Adf)

    ADF, you will need a test sheet like the one used for the copier. Prepare a test sheet by referring to the instructions given under 1.2.2 of Chapter 7. COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 297: Adjusting The Mechanical Systems

    2) Loosen the 3 screws [1], and move the left hinge up and down so that the skew will be as indicated by referring to the index graduated at 1-mm intervals. F07-103-02 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 298: Left/Right Registration Adjustment

    10 ± 1 mm. (See 1.2.2 of Chapter 7.) 10±1mm (feeding direction) Copy of the test sheet F07-103-03 1) Pick the tab [1], and detach the white plate [2]. F07-103-04 7-10 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 299 Do not remove the screw [3]; otherwise, you must work as instructed for mounting of the slide guide. (See 2.8.1.5 of Chapter 5) 7-11 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 300: Adjusting The Electrical Systems

    6) End the work when the LCD indicates ‘OK’; if it indicates ‘NG’, on the other hand, start over the adjustment. 7) Press the Stop key and the Additional Functions key (to end TEST MODE). 7-12 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 301: Original Speed Adjustment

    L of the copy is as indicated. 13) End the work if the length of L is as indicated; otherwise, start over with step 2). 7-13 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 302: Leading Edge Read Start Position Adjustment

    L on the copy is as indicated. 13) End the work if the length of L is as indicated; otherwise, start over with step 2). 7-14 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 303: Trailing Edge Read End Position Adjustment

    “L” on the copy is as indicated. 13) If it is as indicated, end the work. Otherwise, start over with step 2). 7-15 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 304: When Replacing A Component

    • service mode deta (data indicating service mode settings) • control data (communications control record of most recent 20 communi- cations, system dump record) 7-16 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 305: After Finishing The Work

    Do not change the settings of SW1 and SW3 on the NCU PCB. Leave them to the default settings as follows: SW1 default: B SW3 default: B 7-17 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 306: Troubleshooting

    If condensation occurs, dry wipe the parts or leave the machine ON for 60 min. 7-18 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 307: Troubleshooting Flow Chart

    See the Reference Is a user or service Guide/Fax Guide or error initiated? the troubleshooting tables for malfunctions (service errors). End. (*2) F07-202-01 7-19 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 308: Making Checks In Response To An Image Fault

    If the copyboard glass or the white sheet is soiled, wipe it with a moist cloth and then dry wipe it. If the dirt is excessive, use alcohol and lint-free paper. If there are scratches, replace 7-20 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 309: Troubleshooting Image Faults

    Soiled face Soiled back Fixing fault Left/right displacement Blurry image Poor sharpness Blank Soiled blank (out of focus) Note: Paper feed direction F07-301-01 7-21 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 310: The Output Is Too Light

    7) Is the connection between the high-voltage spring and the DC con- troller PCB (J205, J207) normal? Correct it. If it cannot be corrected, replace the faulty part. 7-22 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 311 J503 on the analog processor PCB; J317 on the image processor PCB; and J504 of the contact sensor? Connect them firmly. If the flexible cable has a scratch, replace it. 7-23 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 312: The Output Is Too Dark

    Laser scanner unit, DC controller PCB 7) Try replacing the laser scanner unit. Is the problem corrected? YES: End. Replace the DC controller PCB. 7-24 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 313: The Output Is Foggy Vertically

    3.1.4 The output has fuzzy, black vertical lines. Transfer guide assembly, Cartridge 1) Clean the transfer guide assembly. Is the problem corrected? YES: End. Replace the cartridge. 7-25 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 314: The Output Is Foggy Horizontally

    Analog processor PCB, Image processor PCB 7) Try replacing the analog processor PCB. Is the problem corrected? YES: End. Replace the image processor PCB. 7-26 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 315: The Output Has Black Lines (Vertical)

    YES: Clean the surface of the contact sensor drive rail with alcohol; thereafter, apply a small amount of lubricant. Replace the contact sensor drive belt. 7-27 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 316: The Output Has White Spots (Horizontal)

    YES: Clean it. If the problem is not corrected, replace it. Cartridge, Fixing assembly 5) Try replacing the cartridge. Is the problem corrected? YES: End. Replace the fixing assembly. 7-28 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 317: The Output Is Soiled

    Fixing pressure roller 20.4 64.1 √ Delivery roller 12.4 39.0 *1: Approximate; in mm. *2: Can be caused by dirt from the roller. T07-301-01 7-29 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 318: The Back Of The Output Is Soiled

    YES: Isolate the cause by referring to T07-301-01, and clean it. If the problem is not corrected, replace the part. Clean the paper path. If the problem cannot be corrected, replace the part. 7-30 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 319: The Output Has A Fixing Fault

    7) Is the nip of the fixing pressure roller correct? (See 1.1 of Chapter Replace the fixing assembly. If the problem is not corrected after replacement, replace the power supply PCB. 7-31 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 320: The Output Has Left/Right Displacement

    If it is soiled, clean it with alcohol, and then apply a small amount of lubricant. 7-32 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 321: The Output Has Poor Sharpness (Out Of Focus)

    If it is solenoid, clean it with alcohol, and then apply a small amount of lubricant. 7-33 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 322: The Output Is Blank

    High-voltage contact (between transfer charging roller and high-voltage spring) 9) Is the high-voltage spring used to supply high voltage to the trans- fer charging roller soiled? YES: Clean it. 7-34 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 323 Analog processor PCB, Image processor PCB 14) Try replacing the analog processor PCB. Is the problem corrected? YES: End. Replace the image processor PCB. 7-35 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 324: The Output Is Solid Black

    Analog processor PCB, Image processor PCB 8) Try replacing the analog processor PCB. Is the problem corrected? YES: End. Replace the image processor PCB. 7-36 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 325: Troubleshooting Malfunctions

    YES: Replace the fixing film unit. 3. Power supply PCB, DC controller PCB Try replacing the power supply PCB. Is the problem corrected? Replace the DC controller PCB. 7-37 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 326 4. Power supply PCB, DC controller PCB Try replacing the power supply PCB. Is the problem corrected? YES: End. Replace the DC controller PCB. 7-38 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 327 1. Laser scanner unit, DC controller PCB Try replacing the laser scanner unit. Is the problem corrected? YES: End. Replace the DC controller PCB. 7-39 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 328 4. DC controller PCB/Image processors PCB Try replacing the DC controller PCB. Is the problem corrected? YES: End. Replace the image processor PCB. 7-40 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 329: Troubleshooting Malfunctions (Other Than Service Error)

    Control panel PCB/Image processor PCB 3) Try replacing the control panel PCB. Is the problem corrected? YES: End. Replace the image processor PCB. 7-41 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 330: The Contact Sensor Fails To Move

    Analog processor PCB, Image processor PCB 3) Try replacing the analog processor PCB. Is the problem corrected? YES: End. Replace the image processor PCB. 7-42 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 331: The Speaker Fails To Generate Sound

    Correct the connection. If the problem cannot be corrected, replace the faulty part. Cartridge, DC controller PCB 3) Replace the cartridge. Is the problem corrected? YES: End. Replace the DC controller PCB. 7-43 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 332: The Message "Supply Rec

    DC controller PCB, Image processor PCB 4) Try replacing the DC controller PCB. Is the problem corrected? YES: End. Replace the image processor PCB. 7-44 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 333: The Message "Rec. Paper Jam" Fails To Go Off

    PCB. Is the problem corrected? YES: End. If the manual feed tray paper sensor (PS4) or the delivery sensor (PS3) is faulty, replace the DC controller PCB. 7-45 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 334: Open Close The Platen" Fails To Go Off

    Reader unit slide detecting switch (SW1), Image processor PCB 3) Try replacing the reader unit slide detecting switch (SW1). Is the problem corrected? YES: End. Replace the image processor PCB. 7-46 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 335: Troubleshooting Malfunctions (If Equipped With Adf Functions)

    ADF motor (M3), Image processor PCB 6) Try replacing the ADF motor (M3). Is the problem corrected? YES: End Replace the image processor PCB. 7-47 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 336: Troubleshooting Malfunctions (Printer Functions)

    Parallel interface cable specifications: 3 m or shorter (compliant to IEEE1284, for bi-directional communication) Printer driver 7) Is the problem remedied after reinstalling an optimal printer driver? YES: End 7-48 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 337 Correct the connection. If the flexible cable has a scratch, replace Printer controller PCB 9) Try replacing the printer controller PCB. Is the problem corrected? YES: End. Replace the image processor PCB. 7-49 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 338: Troubleshooting (Faults Unique To Models Equipped With Fax Functions)

    3) Evaluate all the information you have colleted, and take appropriate action based on comprehensive evaluation. If the other party is a non-Canon machine and no fault is found in the user’s machine, arrange for an investigation of the other party. Advise the user on REF.
  • Page 339 CHAPTER 7 TROUBLESHOOTING • Troubleshooting a Communication Fault (Canon machine in use) Try a 3-station communication as indicated in the following diagram: Trouble FAX:A FAX:B FAX:C A: machine of the user Start B: machine of the other party C: test machine within the same block...

  • Page 340: Service Error Code Output

    The line will be disconnected if no significant signal is received during the period. 7-52 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 341: T1 Timer: No.11 Of Service Soft Switch #3 Numeric Param

    When SW04 bit 2 is set to ‘1’, the number of final flag sequences will be increased from 1 to 2 for a procedure signal (transmitted at 300 bps). 7-53 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 342: Subaddress

    “selective polling address”. 4.5.3.11 Password A password used by a Canon facsimile machine may be any of the following: Password for Subaddress Communications: This is an ID number used for a subaddress communication and, as in the case of a subaddress, it consists of 20 or fewer characters (numerals, *, #, space).

  • Page 343: Timer

    DIS. T5 Timer: It is the period of time in which RR/RNR is transmitted during an ECM communication. 7-55 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 344: How To Record The Protocol

    Set the recording level so that the sound of communication can clearly be heard with as little noise as possible when replayed. F07-405-02 7-56 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 345: Causes And Remedies For User Error Codes

    2. Check the following to see if they operate normally: DES senor (registration sensor). (See 6.1 of Chapter 7.) 3. Replace the DES sensor (registration sensor). 7-57 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 346 The paper has run out. Remedy: Set new paper. Cause: A paper jam has occurred. Remedy: Remove the paper jam. (See 5.2 of Chapter 7.) 7-58 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 347 8. Communication is not possible at present by reason of terminal management. Remedy: Ask the operator of the other party to find out the cause. 7-59 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 348 Bit 49 of DIS received from the other party is ‘0’. Remedy: 1. Transmit to a fax machine equipped with a subaddress function. 2. Use normal G3 transmission. 7-60 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 349 In the case of reception, the user deleted the image that had been received in memory reception. Remedy: Ask the operator of the other party to transmit once again. 7-61 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 350: Causes And Remedies For Service Error Codes

    5. Increase the number of final flag sequences for the procedure signal so that the other party may receive the procedure signal correctly. 7-62 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 351 The machine malfunctioned because of an echo of CFR. Remedy: 1. Provide echo remedy 2. 2. Decrease the transmission level so that an echo of transmitted CFR will not be received. 7-63 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 352 The machine malfunctioned because of an echo. Remedy: 1. Provide echo remedy 1. 2. Decrease the transmission level so that an echo of transmitted signal will not be received. 7-64 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 353 Cause: The procedure signal is faulty. Remedy: Record the protocol on a DAT or MD, and have it analyzed by the local Canon office and/or Technical Center. ##111 [TX/RX]Memory error Cause: While printing data stored in the image memory, the effects of noise caused a data error.
  • Page 354 2. Adjust the NL equalizer so that the signal may be received correctly. 3. Loosen the RTN transmission conditions so that RTN will not be transmitted. 7-66 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 355 Cause: The procedure signal is faulty. Remedy: Record the protocol on a DAT or MD, and have it analyzed by the local Canon office and/or Technical Center. ##229 [RX] The recording system became locked for 1 min Cause: Not identified.
  • Page 356 4. Add an echo protect tone to the V.29 modem signal for transmission. 5. Ask the operator of the other party to increase the transmission level so that the appropriate signal may be received correctly. 7-68 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 357 Transmit once again. ##287 [TX] DCN has been received after transmitting MPS Cause: The Stop button was pressed during a communication. Remedy: Transmit once again. 7-69 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 358 Cause: The procedure signal has a fault. Remedy: Record the protocol on a DAT or MD, and have it analyzed by the local Canon office and/or Technical Center. ##289 [TX] After transmitting EOM, a signal other than PIN, PIP, MCF, RTP, or...
  • Page 359 1. Start G3 mode, and transmit once again (Prohibit the ECM mode). 2. Decrease the transmission start speed. 3. Record the protocol on a DAT or MD, and have it analyzed by the local Canon office and/or Technical Center. ##754 [TX]...
  • Page 360 Ask the operator of the other party to increase the transmission level so that the signal may be received correctly. 7-72 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 361 1. Start G3 mode, and transmit once again (Prohibit the ECM mode). 2. Decrease the transmission start speed. 3. Record the protocol on a DAT or MD, and have it analyzed by the local Canon office and/or Technical Center. 7-73 COPYRIGHT ©...
  • Page 362 3. Add an echo protect tone to the V.29 modem signal for transmission. The Stop key was pressed during a communication. Transmit once again. 7-74 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 363 The line condition is poor, and the significant signal cannot be received correctly. Remedy: Ask the operator of the other party to increase the transmission level so that the signal may be received correctly. 7-75 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 364 1. Start G3 mode, and transmit once again (Prohibit the ECM mode). 2. Decrease the transmission start speed. 3. Record the protocol on a DAT or MD, and have it analyzed by the local Canon office and/or Technical Center. ##774 [TX]...
  • Page 365 2. Decrease the transmission start speed. 3. Record the protocol on a DAT or MD, and have it analyzed by the local Canon office and/or Technical Center. 7-77 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 366 3. Add an echo protect tone to the V.29 modem signal for transmission. Cause: The Stop key was pressed during a communication. Remedy: Transmit once again. 7-78 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 367 1. Start G3 mode, and transmit once again (Prohibit the ECM mode). 2. Decrease the transmission start speed. 3. Record the protocol on a DAT or MD, and have it analyzed by the local Canon office and/or Technical Center. ##784 [TX]...
  • Page 368 4. Ask the operator of the other party to decrease the transmission level so that the other party will not receive an echo. 7-80 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 369 ##795 [TX/RX]A fault occurred in decoding process during a communication Cause: The communication CODEC is busy. Remedy: 1. Disconnecting and connecting the power cord. 2. Replace the image processor PCB. 7-81 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 370: Common Faults

    The selected type of line (tone or dial) is different from the type of the con- nected line. Remedy Select the type of line identical to the type of the connected line. 7-82 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 371: Troubleshooting Feeding Faults

    [1] Cassette pickup assembly [3] Feeding assembly [2] Manual feed tray assembly [4] Fixing delivery assembly F07-501-01 7-83 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 372: Paper Jams

    9) Is any of the gears in the drive assembly (for cassette pickup roller drive/vertical path roller drive) cracked or damaged? YES: Replace the damaged gear. 7-84 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 373 DC controller PCB, Image processor PCB 15) Try replacing the DC controller PCB. Is the problem corrected? YES: End. Replace the image processor PCB. 7-85 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 374: Pickup Assembly (Manual Feed Tray)

    9) Is the connection of the connectors on the image processor PCB (J303, J308) and on the DC controller PCB (J204) normal? Correct the connection. If the flexible cable has a scratch, replace 7-86 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 375 DC controller PCB, Image processor PCB 14) Try replacing the DC controller PCB. Is the problem corrected? YES: End. Replace the image processor PCB. 7-87 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 376: Feeding Assembly

    Side guide plate 9) Is the side guide plate of the cassette mounted correctly? Mount the side guide plate correctly. If scratched, replace it. 7-88 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 377 YES: Replace the damaged gear. If the gear on the photosensitive drum side is damaged, replace the cartridge.) 7-89 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 378: Fixing Delivery Assembly

    8) Is any of the gears of the drive assembly (used to drive the fixing pressure roller, delivery roller) cracked or damaged? YES: Replace the damaged gear. 7-90 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 379: Checking The Rotation Of The Rollers And Gears

    6) While pressing the reader unit slide detecting switch (SW1) with a screwdriver, press the Start key. 7) Check the rotation of the roller/gear through the right side area of the machine. 7-91 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 380: Original Jams (If Equipped With Adf Functions)

    Gear, Belt (drive assembly) 7) Is any of the gears or the belts in the drive assembly cracked or damaged? YES: Replace the damaged gear/belt. 7-92 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 381: Feeding Faults

    6) Is the surface of the separation pad of the manual feed tray nor- mal? YES: Replace the pressure spring of the separation pad. Clean it. If worn, replace it. 7-93 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 382: Wrinkles

    5) Is the fixing inlet guide soiled, or is there foreign matter? YES: Clean it. If there is any foreign matter, remove it. Replace the fixing assembly. 7-94 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 383: Faulty Feeding Of Originals (If Equipped With Adf Functions)

    4) Clean the original separation pad and the rollers of the separation roller unit. Is the problem corrected? YES: End. Replace the original separation pad or the rollers of the separation roller unit. 7-95 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 384: Arrangement Of The Electrical Parts

    On the next page, the screens that appear when ‘1’ through ‘4’ are pressed are shown to- gether with the sensor names and the sensor states when the machine is in standby state. 7-96 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 385 MLT: manual feed tray paper sensor (PS4); 'on' if present, 'off' if absent TN: toner sensor; 'on' if present, 'off'' if absent RS: not used JAM: jam detection; 'on' if present, 'off' if absent F07-601-03 7-97 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 386: Arrangement And Functions Of Electrical Components

    CHAPTER 7 TROUBLESHOOTING 6.2 Arrangement and Functions of Electrical Components 6.2.1 Solenoids, Motors, Fans 6.2.1.1 Body F07-602-01 7-98 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 387: Adf

    Motor main motor reader motor ADF motor (if equipped with ADF functions) laser scanner motor T07-602-01 7-99 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 388 CHAPTER 7 TROUBLESHOOTING 6.2.2 Sensors 6.2.2.1 Body PS101 PS102 PS103 F07-602-03 7-100 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 389 (if equipped with ADF functions) original delivery detection (if equipped with ADF functions) PS101 LGL paper detection PS102 paper leading edge detection PS103 cassette paper detection T07-602-02 7-101 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 390 CHAPTER 7 TROUBLESHOOTING 6.2.3 Others F07-602-05 7-102 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 391 (fixing assembly end temperature detection) Fixing heater error temperature detection Thermal fuse SpeakerName speaker T07-602-03 *1: If equipped with fax functions. 7-103 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 392 CHAPTER 7 TROUBLESHOOTING 6.2.4 PCBs F07-602-06 7-104 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 393 Laser driver BD PCB laser drive, laser beam detection Main motor driver main motor drive T07-602-04 *1: If equipped with fax functions. 7-105 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 394 BAT1: battery used to back up memory (SRAM; control data; service mode data, user mode data). BAT2: battery used to back up memory (SDRAM; fax images) *1: If equipped with ADF functions. *2: If equipped with fax functions. 7-106 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 395 PS101 J203 J202 J201 J204 J205 J210 J207 PS103 VR102 VR101 J209 J208 PS102 F07-603-02 VR101: for factory adjustment VR102: for factory adjustment 7-107 COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 397: Appendix

    APPENDIX COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 399: General Timing Chart

    *1 : Varies depending on the density setting. *2 : Cleaning bias control. *3 : ATVC control. *4 : Sheet-to-sheet bias control. *5 : Temperature control by paper type. COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 400 *1 : Varies depending on the density setting. *2 : Cleaning bias control. *3 : ATVC control. *4 : Sheet-to-sheet bias control. *5 : Temperature control by paper type. COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 401 *1: If equipped ADF functions. J1071F Fixing thermistor thermistor heater Delivery *2: If equipped fax functions. sensor *3: Specific country / region models only. Fixing assembly COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 402 APPENDIX Blank page COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 403: List Of Special Tools

    Digital multimeter FY9-2002 For making electrical checks. NA-3 Test Sheet FY9-9196 For adjusting/checking images. *Rank: A: Every service person is expected to carry one. COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

  • Page 404: List Of Solvents And Oils

    • Tool No. FY9-6011 (50 cc) contact sensor drive rail. Conducting Lubricating: e.g., Polyehtyl, • Tool No. FY9-6008 (10 g) grease drum heater contact. polytetrafluoro- ethylene. COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...
  • Page 405 Office Imaging Products Quality Assurance Center CANON INC. REVISION 0 (DEC. 2001) (22114/10653) REVISION 1 (MAR. 2002) (22114/10653) 5-1, Hakusan 7-chome, Toride-shi, Ibaraki 302-8501 Japan COPYRIGHT © 2002 CANON INC. 2000 2000 2000 2000 CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002...

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