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KX-TG8162ALB/KX-TG8163ALB/KX-TGA815AZB WARNING This service information is designed for experienced repair technicians only and is not designed for use by the general public. It does not contain warnings or cautions to advise non-technical individuals of potential dangers in attempting to service a product. Products powered by electricity should be serviced or repaired only by experienced professional technicians.
KX-TG8162ALB/KX-TG8163ALB/KX-TGA815AZB TABLE OF CONTENTS PAGE PAGE 1 Safety Precautions----------------------------------------------- 5 9.1.9. Check Headset Reception ------------------------ 38 1.1. For Service Technicians --------------------------------- 5 9.1.10. Bell Reception---------------------------------------- 39 2 Warning -------------------------------------------------------------- 5 9.1.11. Check TAM Operation------------------------------ 39 2.1. Battery Caution--------------------------------------------- 5 9.1.12. Power failure mode --------------------------------- 40 9.2.
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KX-TG8162ALB/KX-TG8163ALB/KX-TGA815AZB 13 Schematic Diagram--------------------------------------------- 70 13.1. For Schematic Diagram -------------------------------- 70 13.1.1. Base Unit (Base Unit (Main)) --------------------- 70 13.1.2. Handset (Handset) ---------------------------------- 70 13.1.3. Charger Unit (Charger Unit) ---------------------- 70 13.2. Base Unit (Main)------------------------------------------ 72 13.3. Base Unit (Operation) ---------------------------------- 74 13.4.
KX-TG8162ALB/KX-TG8163ALB/KX-TGA815AZB 1 Safety Precautions 1.1. For Service Technicians • Repair service shall be provided in accordance with repair technology information such as service manual so as to prevent fires, injury or electric shock, which can be caused by improper repair work.
KX-TG8162ALB/KX-TG8163ALB/KX-TGA815AZB 2.2.1. Suggested PbF Solder There are several types of PbF solder available commercially. While this product is manufactured using Tin, Silver, and Copper (Sn+Ag+Cu), you can also use Tin and Copper (Sn+Cu) or Tin, Zinc, and Bismuth (Sn+Zn+Bi). Please check the manufacturer’s specific instructions for the melting points of their products and any precautions for using their product with other materials.
KX-TG8162ALB/KX-TG8163ALB/KX-TGA815AZB 4.2. Circuit Operation (Base Unit) 4.2.1. Outline Base Unit consists of the following ICs as shown in Block Diagram (Base Unit) (P.8). • DECT BBIC (Base Band IC): IC501 - Handling all the audio, signal and data processing needed in a DECT base unit...
KX-TG8162ALB/KX-TG8163ALB/KX-TGA815AZB 4.4. Circuit Operation (Base Unit) General Description: (BBIC, Flash Memory, EERROM) is a digital speech/signal processing system that implements all the functions of speechcom- pression, record and playback, and memory management required in a digital telephone answering machine.The BBIC system is fully controlled by a host processor.
KX-TG8162ALB/KX-TG8163ALB/KX-TGA815AZB 4.4.4. Telephone Line Interface Telephone Line Interface Circuit: Function • Bell signal detection • ON/OFF hook and pulse dial circuit • Side tone circuit Bell signal detection and OFF HOOK circuit: In the idle mode, Q141 is open to cut the DC loop current and decrease the ring load. When ring voltage appears at the Tip (T) and Ring (R) leads (When the telephone rings), the AC ring voltage is transferred as follows: R →...
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KX-TG8162ALB/KX-TG8163ALB/KX-TGA815AZB 4.4.5.1. Charge Circuit The voltage from the AC adaptor is supplied to the charge circuits. +5.5V F301 CHARGE+ CHARGE-...
KX-TG8162ALB/KX-TG8163ALB/KX-TGA815AZB 4.6. Circuit Operation (Handset) 4.6.1. Outline Handset consists of the following ICs as shown in Block Diagram (Handset) (P.14). • DECT BBIC (Base Band IC): IC1 - All data signals (forming/analyzing ACK or CMD signal) - All interfaces (ex: Key, Detector Circuit, Charge, DC/DC Converter, EEPROM, LCD, RF Power Amp.)
KX-TG8162ALB/KX-TG8163ALB/KX-TGA815AZB 4.8. Behavior of Electric Power Failure This model can operate in power failure state by two temporary power sources. One is supply from handset, the other is supply from large capacitor. 4.8.1. Supply from handset When AC power is lost, base unit sends power failure information to handset. BBIC(IC1) turns Q11 on and, battery voltage appear to CHG terminal.
KX-TG8162ALB/KX-TG8163ALB/KX-TGA815AZB 5 Location of Controls and Components Refer to the Operating Instructions. Note: You can download and refer to the Operating Instructions (Instruction book) on TSN Server. 6 Installation Instructions Refer to the Operating Instructions. Note: You can download and refer to the Operating Instructions (Instruction book) on TSN Server.
KX-TG8162ALB/KX-TG8163ALB/KX-TGA815AZB 8 Service Mode 8.1. Engineering Mode 8.1.1. Base Unit Important: Make sure the address on LCD is correct when entering new data. Otherwise, you m ay ruin the unit. Soft keys {R/ECO} Navigator key/ W (Caller list) key/ R: Recall/Flash...
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KX-TG8162ALB/KX-TG8163ALB/KX-TGA815AZB Frequently Used Items (Base Unit) ex.) Items Address Default Data New Data Remarks C-ID (FSK) sensitivity 06 64/06 63 00/28 00/1C 00/14 When hex changes from “00/28” to “00/1C” or (3 dB up) (6 dB up) “00/14”, gain increases by 3 dB or 6 dB.
KX-TG8162ALB/KX-TG8163ALB/KX-TGA815AZB 8.1.2. Handset Important: Make sure the address on LCD is correct when entering new data. Otherwise, you may ruin the unit. Soft keys {R/ECO} Navigator key/ W (Caller list) key/ R: Recall/Flash R (Redial) key ECO: Eco mode shortcut key...
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KX-TG8162ALB/KX-TG8163ALB/KX-TGA815AZB Frequently Used Items (Handset) ex.) Items Address Default Data New Data Possible Adjusted Possible Adjusted Remarks Value MAX (hex) Value MIN (hex) Sending level 05 3F Adjusted value Given value (*2) Receiving level 05 40 Adjusted value Given value...
KX-TG8162ALB/KX-TG8163ALB/KX-TGA815AZB 8.2. EEPROM LAYOUT (Handset) 8.2.1. Scope The purpose of this section is to describe the layout of the EEPROM (IC3) for the KX-TGA816/TGA815 Handset. The EEPROM contains hardware, software, and user specific parameters. Some parameters are set during production of the handset, some are set by the user when configuring the handset, and some during normal use of the phone.
KX-TG8162ALB/KX-TG8163ALB/KX-TGA815AZB 8.3. Copying Phonebook Items when Repairing You can copy the handset phonebook to another (compatible Panasonic) handset. This will help to save the original phonebook data which the customer has registered. Refer to the following procedures. Phonebook data is stored in a handset.
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KX-TG8162ALB/KX-TG8163ALB/KX-TGA815AZB Case 3: A handset has a defect. (Radio transmission is functioning.) Service center has a normal HS (B). HS (A) HS (A) HS (B) BS (A) BS (A) 1. Cancel HS (A). 2. Register HS (B) as a handset no. 1.
KX-TG8162ALB/KX-TG8163ALB/KX-TGA815AZB 8.4. How to Clear User Setting Units are reset to the Factory settings by this operation (Erase recorded Voice messages, stored Phone numbers, Caller list and etc.) Note: • Some menus are not reset. Refer to Operating Instructions (P.20).
KX-TG8162ALB/KX-TG8163ALB/KX-TGA815AZB 9 Troubleshooting Guide 9.1. Troubleshooting Flowchart Flow Chart Not working Power ON Base Unit Check Power No bell Bell Bell Reception Link No Link No charge Battery Charge Check Battery Charge Check Link Range Check the RF part No voice...
KX-TG8162ALB/KX-TG8163ALB/KX-TGA815AZB 9.1.1. Check Power 9.1.1.1. Base Unit Is the AC Adaptor inserted into AC outlet? (*1) Is input of Q301 about 5.5 V? Check F301, R300 are not open. Check C306, C341 are not shorted. Check AC Adaptor. Check Power Supply Circuit.
KX-TG8162ALB/KX-TG8163ALB/KX-TGA815AZB 9.1.2. Check Battery Charge 9.1.2.1. Base Unit Plug in the AC Power source. Charge Handset on Base Unit. Check Charge Circuit of Base Unit. Is the voltage of two charge contacts about 3 V or more? Check Handset. Check Charge Contacts at Base Unit from mechanical point of view.
KX-TG8162ALB/KX-TG8163ALB/KX-TGA815AZB 9.1.3. Check Link 9.1.3.1. Base Unit Does Base Unit make link with normal working Base Unit is OK. Check Handset. Handset? Is the voltage of VBAT about 3.0 V? Check around Power Supply Circuit. Refer to Check Point...(A). Adjust +3.0V voltage to 3.0 V.
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KX-TG8162ALB/KX-TG8163ALB/KX-TGA815AZB 9.1.3.2. Handset Does Handset make link with Base Unit? Handset is OK. Check Base Unit. (Correct working unit) Is the voltage of "1.8V" about 1.8 V? Adjust 1.8V voltage to 1.8 V. Refer to Check Point...(A). Refer to Check Point...(A).
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KX-TG8162ALB/KX-TG8163ALB/KX-TGA815AZB Is the Sensitivity Receiver OK? Refer to Check Point...(L). Is the Power RAMP OK? Replace with a new Circuit Board. Refer to Check Point...(M). Cross Reference: Check Point (Handset) (P.43)
KX-TG8162ALB/KX-TG8163ALB/KX-TGA815AZB 9.1.4. Check the RF part 9.1.4.1. Finding out the Defective part 1. Prepare Regular HS (Handset) and Regular BU (Base unit). 2. a. Re-register regular HS (Normal mode) to Base Unit (to be checked). If this operation fails in some ways, the Base Unit is defective.
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KX-TG8162ALB/KX-TG8163ALB/KX-TGA815AZB 9.1.4.2. RF Check Flowchart Each item (1 ~ 3) of RF Check Flowchart corresponds to Check Table for RF part (P.37). Please refer to the each item. Start Link Control Check DSP interface parts. confirmation signal (RF Block <->DSP on BU/HS P.C.B)
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KX-TG8162ALB/KX-TG8163ALB/KX-TGA815AZB 9.1.4.3. Check Table for RF part Item BU (Base Unit) Check HS (Handset) Check Link Confirmation Normal 1. Register Regular HS to BU (to be 1. Register HS (to be checked) to Regular checked). HS, BU Mode: [Normal mode] 2.
KX-TG8162ALB/KX-TG8163ALB/KX-TGA815AZB 9.1.5. Check Handset Transmission Check MIC of Handset. Check CDL TX (HANDSET) in Signal Route. Cross Reference: Signal Route (P.18) 9.1.6. Check Handset Reception Check Handset Speaker in How to check the Handset Speaker or Receiver. Check CDL RX (HANDSET) in Signal Route.
KX-TG8162ALB/KX-TG8163ALB/KX-TGA815AZB 9.1.10. Bell Reception 9.1.10.1. Base Unit When bell signal is coming, is there bell sound Check around C110, C111, C112, C113, C114, signal at BBIC (IC501: 5)? R111, R112, R113, R114, D113, Q111, P101. Check around IC501 (30), C476, C477, C478,...
KX-TG8162ALB/KX-TG8163ALB/KX-TGA815AZB 9.1.12. Power failure mode 9.1.12.1. Operation with supply from handset under electric power failure After base and handset make link, pull out AC plug of base from the socket. Put handset on base under electric power failure. Does set make link in 90 seconds?
KX-TG8162ALB/KX-TG8163ALB/KX-TGA815AZB 9.2. Troubleshooting by Symptom (Base Unit and Charger Unit) If your unit has below symptoms, follow the instructions in remedy column. Remedies depend on whether you have DECT tester (*1) or not. Remedy (*2) Symptom You have DECT Tester.
KX-TG8162ALB/KX-TG8163ALB/KX-TGA815AZB Items Check Procedure Check or Point Replace Parts (H)* Transmitted Power ANT1 Short ANT1/2 pattern to GND. IC501, C805, Confirmation 1. Configure the DECT tester (CMD60) as follows; C806, C810, <Setting> C811, C812, • Test mode: FP C820, C822, •...
KX-TG8162ALB/KX-TG8163ALB/KX-TGA815AZB 9.3. Troubleshooting by Symptom (Handset) If your unit has below symptoms, follow the instructions in remedy column. Remedies depend on whether you have DECT tester (*1) or not. Symptom Remedy (*2) You don’t have DECT Tester. You have DECT Tester.
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KX-TG8162ALB/KX-TG8163ALB/KX-TGA815AZB Items Check Procedure Check or Point Replace Parts (F)* Battery Monitor Check 1. Apply 2.25 V between BATT+ and BATT-. IC1, F1, C1, 2. Execute the command sendchar PAD sendchar LED 0 sendchar CRX 0 1 sendchar AD1 It assumes that the return value is XX.
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KX-TG8162ALB/KX-TG8163ALB/KX-TGA815AZB Items Check Procedure Check or Point Replace Parts Audio Check and 1. Link to BASE which is connected to Line Simulator. IC1, C12, C96, Confirmation 2. Set line voltage to 48 V and line current to 50 mA. C97, R5, R27, 3.
KX-TG8162ALB/KX-TG8163ALB/KX-TGA815AZB 9.3.2. Troubleshooting for Speakerphone When the customer’s telephone line corresponds to the following conditions, and the transmission signal of SP-Phone is interrupted, performing the next set up to a cordless handset will improve it to some extent. Conditions 1. When customer’s line has less line loss.
KX-TG8162ALB/KX-TG8163ALB/KX-TGA815AZB 10 Disassembly and Assembly Instructions 10.1. Disassembly Instructions 10.1.1. Base Unit 4 screws Remove the 4 screws to remove the cabinet cover. Cabinet Cover Remove the solders. Solders...
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KX-TG8162ALB/KX-TG8163ALB/KX-TGA815AZB Remove the 2 screws to remove 2 screws the Jack Holder. Jack Holder Unhook the Main P.C.Board, then remove the 2 screws to remove the Operational P.C.Board. 2 screws Main P.C.Board...
KX-TG8162ALB/KX-TG8163ALB/KX-TGA815AZB 10.1.2. Handset 4 screws Remove the 4 screws. Insert a plastic card. (Ex. Used SIM card etc.) Cabinet body between the cabinet body and the cabinet cover, then pull it along the gap to open the cabinet. Cabinet cover Likewise, open the other side of the cabinet.
KX-TG8162ALB/KX-TG8163ALB/KX-TGA815AZB 10.2. How to Replace the Base Unit LCD Fit the heatseal of a new LCD. Vertical Interval Tolerance 0.2mm Horizontal Interval Tolerance 0.2mm If interval tolerance between center lines is less than 0.2 mm, it is o.k. Operational P.C.Board...
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KX-TG8162ALB/KX-TG8163ALB/KX-TGA815AZB Heatweld with the tip of the soldering iron about 5 to 8 seconds (in case of 60W soldering iron). Tip of Soldering Iron (Part No. PQZZ430PIR) Rubber of Soldering Iron (Part No. PQZZ430PRB) Operational P.C.Board Attach the LCD and fix by hook A (two points).
KX-TG8162ALB/KX-TG8163ALB/KX-TGA815AZB 10.3. How to Replace the Handset LCD Note: The illustrations are simplified in this page. They may differ from the actual product. Attach LCD to P.C.B. *When attaching the LCD holder, don't pull the FPC (Flexible Print Circuit). Lock.
KX-TG8162ALB/KX-TG8163ALB/KX-TGA815AZB 11 Measurements and Adjustments This chapter explains the measuring equipment, the JIG connection, and the PC setting method necessary for the measurement in Troubleshooting Guide (P.29) 11.1. Equipment Required • Digital multi-meter (DMM): it must be able to measure voltage and current.
KX-TG8162ALB/KX-TG8163ALB/KX-TGA815AZB 11.2.2. How to install Batch file into P.C. Insert the Batch file CD-ROM into CD-ROM drive and copy PNZZTG**** folder to your PC (example: D drive). <Example for Windows> On your computer, click [Start], select Programs Open an MS-DOS mode window.
KX-TG8162ALB/KX-TG8163ALB/KX-TGA815AZB 11.4. Adjustment Standard (Charger Unit) When connecting the simulator equipment for checking, please refer to below. 11.4.1. Bottom View Digital Volt Meter /2 W DC POWER DC 5.5 V Note: (A) is referred to Check Point (Charger Unit) (P.42)
KX-TG8162ALB/KX-TG8163ALB/KX-TGA815AZB 11.5. The Setting Method of JIG (Handset) This section explains the PC setting to use command required in Check Point (Handset)(P.43). <Preparation> Note: *: If you have the JIG Cable for TCD500 series • Serial JIG cable: PQZZ1CD300E* (PQZZ1CD505E),...
KX-TG8162ALB/KX-TG8163ALB/KX-TGA815AZB 11.5.2. How to install Batch file into P.C. Insert the Batch file CD-ROM into CD-ROM drive and copy PNZZTG***** folder to your PC (example: D drive). <Example for Windows> Open an MS-DOS mode window. On your computer, click [Start], select Programs...
KX-TG8162ALB/KX-TG8163ALB/KX-TGA815AZB 11.7. Things to Do after Replacing IC or X'tal If repairing or replacing BBIC (FLASH type), EEPROM and X'tal, it is necessary to download the required data such as Programming data or adjustment data, etc in memory. The set doesn't operate if it is not executed.
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KX-TG8162ALB/KX-TG8163ALB/KX-TGA815AZB 11.7.1.2. Handset First, operate the PC setting according to The Setting Method of JIG (Handset)(P.58). Then download the appropriate data according to the following procedures. Items How to download/Required adjustment FLASH(IC4) Programming data is stored in memory. 1) Make sure to connect the JIG cable, then disconnect the DC Power in order to download the data.
KX-TG8162ALB/KX-TG8163ALB/KX-TGA815AZB 11.9. How to Check the Handset Speaker or Receiver 1. Prepare the digital voltmeter, and set the selector knob to ohm meter. 2. Put the probes at the speaker terminals as shown below. SPEAKER: Is the value between (+) terminal and (–) terminal about 8 Ω?
KX-TG8162ALB/KX-TG8163ALB/KX-TGA815AZB 12 Miscellaneous 12.1. How to Replace the Flat Package IC Even if you do not have the special tools (for example, a spot heater) to remove the Flat IC, with some solder (large amount), a soldering iron and a cutter knife, you can easily remove the ICs that have more than 100 pins.
KX-TG8162ALB/KX-TG8163ALB/KX-TGA815AZB 12.1.3. How to Install the IC 1. Temporarily fix the FLAT PACKAGE IC, soldering the two marked pins. *Check the accuracy of the IC setting with the corresponding soldering foil. 2. Apply flux to all pins of the FLAT PACKAGE IC.
KX-TG8162ALB/KX-TG8163ALB/KX-TGA815AZB 12.2. How to Replace the Shield Case 12.2.1. Preparation • PbF (: Pb free) Solder • Soldering Iron Tip Temperature of 700 °F ± 20 °F (370 °C ± 10 °C) Note: We recommend a 30 to 40 Watt soldering iron. An expert may be able to use a 60 to 80 Watt iron where someone with less experience could overheat and damage the PCB foil.
KX-TG8162ALB/KX-TG8163ALB/KX-TGA815AZB 12.2.4. How to Install the Shield Case Note: • If you don’t have special tools (ex. Hot air disordering tool), conduct the following operations. • Shield case’s No. : PNMC1018Z, PNMC1032Z 1. Put the shield case. 2. Solder the surroundings.
KX-TG8162ALB/KX-TG8163ALB/KX-TGA815AZB 13 Schematic Diagram 13.1. For Schematic Diagram 13.1.1. Base Unit (Base Unit (Main)) Notes: 1. DC voltage measurements are taken with voltmeter from the negative voltage line. 2. The schematic diagrams may be modified at any time with the development of new technology.
KX-TG8162ALB/KX-TG8163ALB/KX-TGA815AZB 15 Exploded View and Replacement Parts List 15.1. Cabinet and Electrical Parts (Base Unit) E1 (*1) PCB2 PCB1 Ref.No. Figure 2.6 8 mm Note: (*1) This cable is fixed by welding. Refer to How to Replace the Base Unit LCD (P.51)
(*1) This cable is fixed by attaching. Refer to How to Replace the Handset LCD (P.53). (*2) The rechargeable Ni-MH battery HHR-4MVT or HHR-4MRT is available through sales route of Panasonic. (*3) Attach the spacer (No. 117) to the exact location described above.
KX-TG8162ALB/KX-TG8163ALB/KX-TGA815AZB 15.5. Replacement Part List Safety Ref. Part No. Part Name & Description Remarks 1. RTL (Retention Time Limited) PNKF1231Z1 CABINET COVER PS-HB Note: PNJT1108Z TERMINAL, CHARGE The “RTL” marking indicates that its Retention Time is PNKE1133Z1 CASE, CHARGE TERMINAL...
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KX-TG8162ALB/KX-TG8163ALB/KX-TGA815AZB Safety Ref. Part No. Part Name & Description Remarks Safety Ref. Part No. Part Name & Description Remarks L809 G1C7N5JA0044 COIL R656 D0GA101JA021 100 (RESISTOR ARRAYS) R657 D0GA101JA021 100 RA151 D1H410220001 RESISTOR ARRAY R658 D0GA101JA021 100 RA501 D1H83304A024 RESISTOR ARRAY...