KX-TG9385BXT/KX-TGA939BXT 1 Safety Precautions 1.1. For Service Technicians • Repair service shall be provided in accordance with repair technology information such as service manual so as to prevent fires, injury or electric shock, which can be caused by improper repair work.
KX-TG9385BXT/KX-TGA939BXT 2.1.1. Suggested PbF Solder There are several types of PbF solder available commercially. While this product is manufactured using Tin, Silver, and Copper (Sn+Ag+Cu), you can also use Tin and Copper (Sn+Cu), or Tin, Zinc, and Bismuth (Sn+Zn+Bi). Please check the manufacturer’s specific instructions for the melting points of their products and any precautions for using their product with other...
KX-TG9385BXT/KX-TGA939BXT 3 Specifications Note: • Design and specifications are subject to change without notice. Note for Service: • Operation range: Up to 300 m outdoors, Up to 50 m indoors, depending on the condition. • Analog telephone connection: Telephone Line...
KX-TG9385BXT/KX-TGA939BXT 4 Technical Descriptions 4.1. Circuit Configuration of TG938x Series Phones TG938x consists of DECT cordless telephone. Both voices of transmission and reception are transferred by PCM. BBIC on DECT side controls the cordless telephone system. TGA939 Handset DECT6.0 Main PCB...
KX-TG9385BXT/KX-TGA939BXT 4.3. Circuit Operation (Base Unit) 4.3.1. Outline Base unit consists of the following ICs as shown in Block Diagram (Base Unit) (P.8). • DECT BBIC (Base Band IC): IC501 - Handling all the audio, signal and data processing needed in a US DECT base unit...
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KX-TG9385BXT/KX-TGA939BXT 4.3.2. Power Supply Circuit The power is supplied to the DECT BBIC, RF Module, EEPROM, TAM Companion, OP Amp, and Charge Contact from AC Adaptor (+6.5 V) as shown in Fig.101. The power supply is as follows; • DECT BBIC (IC501): DC Jack (+6.5 V) →...
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KX-TG9385BXT/KX-TGA939BXT 4.3.3. Telephone Line Interface Note: ]: Line 2 <Function> • Bell signal detection • Clip signal detection • ON/OFF hook circuit Bell & Clip (: Calling Line Identification Presentation: Caller ID) signal detection: In the standby mode, Q101 [Q201] is open to cut the DC loop current and decrease the ring load.
KX-TG9385BXT/KX-TGA939BXT 4.5. Circuit Operation (Handset) 4.5.1. Outline Handset consists of the following ICs as shown in Block Diagram (Handset) (P.12). • DECT BBIC (Base Band IC): IC1 - All data signals (forming/analyzing ACK or CMD signal) - All interfaces (ex: Key, Detector Circuit, Charge, DC/DC Converter, EEPROM, LCD, RF Power Amp.)
KX-TG9385BXT/KX-TGA939BXT 5 Location of Controls and Components Refer to the Operating Instructions. Note: You can download and refer to the Operating Instructions (Instruction book) on TSN Server. 6 Installation Instructions Refer to the Operating Instructions. Note: You can download and refer to the Operating Instructions (Instruction book) on TSN Server.
KX-TG9385BXT/KX-TGA939BXT 8 Service Mode 8.1. Engineering Mode 8.1.1. Base Unit...
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KX-TG9385BXT/KX-TGA939BXT Frequently Used Items (Base Unit) ex.) Items Address(*1) Default Data New Data Remarks C-ID (FSK) sensitivity 03 53 01 (6 dB up) 02 (12 dB up) When hex changes from “00” to “01” or “02”, gain increases by 6 dB or 12 dB.
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KX-TG9385BXT/KX-TGA939BXT Frequently Used Items (Handset) ex.) Items Address Default Data New Data Possible Adjusted Possible Adjusted Remarks Value MAX (hex) Value MIN (hex) Battery Low 00 04 (*2) Frequency 00 01~00 02 F6 02 00 10~00 14 Given value Note: (*1) When you enter the address or New Data, please refer to the table below.
8.2. Copying Phonebook Items when Repairing You can copy the base unit phonebook items(up to 100) to another (compatible Panasonic) handset. This will help to save the original phonebook data which the customer has registered. *You cannot save all of them if you registered more than 100 items.
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KX-TG9385BXT/KX-TGA939BXT Note: • BS=Base Unit, HS=Handset • If the max number of handsets are already registered to the base unit, a new handset cannot be registered.
KX-TG9385BXT/KX-TGA939BXT 8.3. How to Clear User Setting Units are reset to the Factory settings by this operation (Erase recorded voice messages, stored Phone numbers, Caller list and etc.) Note: • The reset menus differ depending on the following operations. • This operation should not be performed for a usual repair.
KX-TG9385BXT/KX-TGA939BXT 9 Troubleshooting Guide 9.1. Troubleshooting Flowchart Flow Chart Cross Reference: Check Power (P.27) Bell Reception (P.35) Check Battery Charge (P.28) Check Link (P.29) Check the RF part (P.31) Check Handset Transmission (P.34) Check Handset Reception (P.34) Signal Route (P.15) Check Caller ID (P.34)
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KX-TG9385BXT/KX-TGA939BXT 9.1.1. Check Power 9.1.1.1. Base Unit Is the AC Adaptor inserted into AC outlet? (*1) Cross Reference: Power Supply Circuit (P.10) Note: (*1) Refer to Specifications (P.6) for part number and supply voltage of AC adaptor. 9.1.1.2. Handset Cross Reference:...
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KX-TG9385BXT/KX-TGA939BXT 9.1.2. Check Battery Charge 9.1.2.1. Base unit 9.1.2.2. Handset Cross Reference: Check Power (P.27) Charge Circuit (P.13) 9.1.2.3. Charger Unit Cross Reference: Power Supply Circuit (P.10)
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KX-TG9385BXT/KX-TGA939BXT 9.1.3. Check Link 9.1.3.1. Base Unit Cross Reference: Power Supply Circuit (P.10) Check Point (Base Unit) (P.37)
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KX-TG9385BXT/KX-TGA939BXT 9.1.3.2. Handset Cross Reference: Power Supply Circuit/Reset Circuit (P.13) Check Point (Handset) (P.40)
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KX-TG9385BXT/KX-TGA939BXT 9.1.4. Check the RF part 9.1.4.1. Finding out the Defective part After All the Checkings or Repairing 1. Re-register the checked Handset to the checked Base Unit, and Regular HS to Regular BU.
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KX-TG9385BXT/KX-TGA939BXT 9.1.4.2. RF Check Flowchart Each item (1 ~ 4) of RF Check Flowchart corresponds to Check Table for RF part (P.33). Please refer to the each item. Note: (*1) Base unit - refer to (H) of Check Point (Base Unit) (P.37)
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KX-TG9385BXT/KX-TGA939BXT 9.1.4.3. Check Table for RF part Item BU (Base Unit) Check HS (Handset) Check Link Confirmation Normal 1. Register Regular HS to BU (to be 1. Register HS (to be checked) to Regular checked). 2. Press [Talk] key of the Regular HS to 2.
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KX-TG9385BXT/KX-TGA939BXT 9.1.4.4. RF-BBIC Interface Signal Wave Form SYEN SYCL SYDA 9.1.5. Check Handset Transmission Cross Reference: Signal Route (P.15) 9.1.6. Check Handset Reception Cross Reference: How to Check the Handset Speaker or Receiver (P.61). Signal Route (P.15) 9.1.7. Check Caller ID Cross Reference: Signal Route (P.15)
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KX-TG9385BXT/KX-TGA939BXT 9.1.8. Bell Reception 9.1.8.1. Base Unit 9.1.8.2. Handset Cross Reference: Telephone Line Interface (P.11) Check Link (P.29) How to Check the Handset Speaker or Receiver (P.61) 9.1.9. Check TAM Operation Cross Reference: Power Supply Circuit (P.10) Note: (*1) When replacing FLASH MEMORY 1 (IC761), TAM data needs to be written to it. Refer to How to download the data (P.58)
KX-TG9385BXT/KX-TGA939BXT 9.2. Troubleshooting by Symptom (Base Unit and Charger Unit) 9.2.1. Check Point (Base Unit) Please follow the items below when BBIC, EEPROM or FLASH is replaced. Note: After the measuring, suck up the solder of TP. The connections of simulator equipments are as shown in Adjustment Standard (Base Unit) (P.53).
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KX-TG9385BXT/KX-TGA939BXT Items Check Procedure Check or Point Replace Parts (K)* Transmitted Power Con- Remove the Antenna Jumper starting from 1 to 4 IC501, IC801, firmation 1. Configure the Spectrum Analyzer as follows; R807, R806, • Center Frequency: 1924.992MHz R804, R808, •...
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KX-TG9385BXT/KX-TGA939BXT 9.2.2. Check Point (Charger Unit) Items Check Procedure Check or Point Replace Parts 1. Connect Charge Contact 10 Ω/2 W resistor between charge+ and charge-. Charging Check R2, R1, 2. Measure and confirm voltage across the resistor is 3.3 V ± 0.2 V.
KX-TG9385BXT/KX-TGA939BXT 9.3. Troubleshooting by Symptom (Handset) If your unit has below symptoms, follow the instructions in remedy column. Remedies depend on whether you have DECT tester (*1) or not. Note: (*1) A general repair is possible even if you don’t have the DECT tester because it is for confirming the levels, such as Acoustic level in detail.
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KX-TG9385BXT/KX-TGA939BXT Items Check Procedure Check or Point Replace Parts (F)* Battery Monitor Check 1. Apply 2.25 V between BATT+ and BATT-. IC1, F1, C1 2. Execute the command C3, R12, R45 sendchar PAD sendchar LED 0 sendchar CRX 0 1 sendchar AD1 It assumes that the return value is XX.
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KX-TG9385BXT/KX-TGA939BXT Items Check Procedure Check or Point Replace Parts (L) SP phone Audio Check 1. Link to Base which is connected to Line Simulator. IC1, R23, C12, and Confirmation 2. Set line voltage to 48 V and line current to 40 mA.
KX-TG9385BXT/KX-TGA939BXT 11 Measurements and Adjustments This chapter explains the measuring equipment, the JIG connection, and the PC setting method necessary for the measurement in Troubleshooting Guide (P.26) 11.1. Equipment Required • Digital multi-meter (DMM): it must be able to measure voltage and current.
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KX-TG9385BXT/KX-TGA939BXT 11.2.2. How to install Batch file into P.C. Note: • “****” varies depending on the country or models.
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KX-TG9385BXT/KX-TGA939BXT 11.2.3. Commands See the table below for frequently used commands. Command name Function Example rdeeprom Read the data of EEPROM Type “rdeeprom 00 00 FF”, and the data from address “00 00” to “FF” is read out. readid Read ID (RFPI) Type “readid”, and the registered ID is read out.
KX-TG9385BXT/KX-TGA939BXT 11.3. Adjustment Standard (Base Unit) When connecting the simulator equipments for checking, please refer to below. 11.3.1. Bottom View Note: (F) - (L) is referred to Check Point (Base Unit) (P.37)
KX-TG9385BXT/KX-TGA939BXT 11.4. Adjustment Standard (Charger Unit) When connecting the simulator equipment for checking, please refer to below. 11.4.1. Bottom View Digital Volt Meter /2 W DC POWER DC 6.5 V Note: (A) is referred to Check Point (Charger Unit) (P.39)
KX-TG9385BXT/KX-TGA939BXT 11.5. The Setting Method of JIG (Handset) This section explains the PC setting to use command required in Check Point (Handset) (P.40). <Preparation> (PQZZ1CD505E), change following values • Serial JIG cable: PQZZ1CD300E* resistance. Then you can use it as a JIG Cable for both •...
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KX-TG9385BXT/KX-TGA939BXT 11.5.2. How to install Batch file into P.C. Note: • “*****” varies depending on the country or models. 11.5.3. Commands See the table below for frequently used commands. Command name Function Example rdeeprom Read the data of EEPROM Type “rdeeprom 00 00 FF”, and the data from address “00 00”...
KX-TG9385BXT/KX-TGA939BXT 11.6. Adjustment Standard (Handset) When connecting the simulator equipments for checking, please refer to below. 11.6.1. Component View Note: (A) - (N) is referred to Check Point (Handset) (P.40)
KX-TG9385BXT/KX-TGA939BXT 11.7. Things to Do after Replacing IC or X'tal If repairing or replacing BBIC (FLASH type), EEPROM and X'tal, it is necessary to download the required data such as Programming data or adjustment data, etc in memory. The set doesn't operate if it is not executed.
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KX-TG9385BXT/KX-TGA939BXT 11.7.2. Handset First, operate the PC setting according to The Setting Method of JIG (Handset) (P.55). Then download the appropriate data according to the following procedures. Items How to download/Required adjustment BBIC (FLASH type) Programming data is stored in memory.
KX-TG9385BXT/KX-TGA939BXT 11.8. RF Specification 11.8.1. Base Unit Item Value Refer to -. * TX Power 15 dBm ~ 20.5 dBm Check Point (Base Unit) (K) RSSI LEVEL 22±A (HEX) Check Point (Base Unit) (L) *: Refer to Check Point (Base Unit) (P.37) 11.8.2.
KX-TG9385BXT/KX-TGA939BXT 11.9. How to Check the Handset Speaker or Receiver 1. Prepare the digital voltmeter, and set the selector knob to ohm meter. 2. Put the probes at the speaker terminals as shown below. 11.10. Frequency Table (MHz) Ch. (hex)
KX-TG9385BXT/KX-TGA939BXT 12 Miscellaneous 12.1. How to Replace the Flat Package IC Even if you do not have the special tools (for example, a spot heater) to remove the Flat IC, with some solder (large amount), a soldering iron and a cutter knife, you can easily remove the ICs that have more than 100 pins.
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KX-TG9385BXT/KX-TGA939BXT 12.1.3. How to Install the IC 1. Temporarily fix the FLAT PACKAGE IC, soldering the two marked pins. *Check the accuracy of the IC setting with the corresponding soldering foil. 2. Apply flux to all pins of the FLAT PACKAGE IC.
KX-TG9385BXT/KX-TGA939BXT 12.2. How to Replace the LLP (Leadless Leadframe Package) IC 12.2.1. Preparation • PbF (: Pb free) Solder • Soldering Iron Tip Temperature of 700 °F ± 20 °F (370 °C ± 10 °C) Note: We recommend a 30 to 40 Watt soldering iron. An expert may be able to use a 60 to 80 Watt iron where someone with less experience could overheat and damage the PCB foil.
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KX-TG9385BXT/KX-TGA939BXT 12.2.4. How to Install the IC 1. Place the solder a little on the land where the radiation GND pad on IC bottom is to be attached. 2. Place the solder a little on the land where IC pins are to be attached, then place the IC.
KX-TG9385BXT/KX-TGA939BXT 13 Schematic Diagram 13.1. For Schematic Diagram 13.1.1. Base Unit (Schematic Diagram (Base Unit_Main)) Notes: 1. DC voltage measurements are taken with voltmeter from the negative voltage line. 2. The schematic diagrams may be modified at any time with the development of new technology.
KX-TG9385BXT/KX-TGA939BXT 15 Exploded View and Replacement Parts List 15.1. Cabinet and Electrical Parts (Base Unit) Note: (*1) This cable is fixed by welding. Refer to How to Replace the Base unit LCD (P.47) (*2) Take the necessary parts according to the figure above <fig.1>. Attach the SPACER (No. 4) to the ANNTENA (No.23).
(*1) This cable is fixed by soldering. Refer to How to Replace the Handset LCD (P.49). (*2) Attach the spacer (No. 126) to the exact location described above. (*3) The rechargeable Ni-MH battery HHR-4MPT is available through sales route of Panasonic. (*4) Refer to Handset (P.66) of Terminal Guide of the ICs, Transistors and Diodes.
KX-TG9385BXT/KX-TGA939BXT 15.5. Replacement Parts List 1. RTL (Retention Time Limited) Safety Ref. Part No. Part Name & Description Remarks Note: PNHR1001Z GUIDE, BUTTON PS-HB The “RTL” marking indicates that its Retention Time is PNBC1001Z2 BUTTON, MESSAGE AS-HB Limited. PNJK1033Z KEYBOARD SWITCH, TAM...
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KX-TG9385BXT/KX-TGA939BXT Safety Ref. Part No. Part Name & Description Remarks Safety Ref. Part No. Part Name & Description Remarks Q621 B1ADGE000004 TRANSISTOR(SI) R111 ERJ3GEYJ825 8.2M Q761 PQVTDTC143E TRANSISTOR(SI) R112 ERJ3GEYJ825 8.2M Q772 B1ADGE000004 TRANSISTOR(SI) R113 ERJ3GEYJ564 560k Q773 UN5213 TRANSISTOR(SI)
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KX-TG9385BXT/KX-TGA939BXT Safety Ref. Part No. Part Name & Description Remarks Safety Ref. Part No. Part Name & Description Remarks R327 ERJ2GEJ471 PO101 PFRT002 R328 ERJ3GEYJ181 PO201 PFRT002 R361 ERJ3GEYJ332 3.3k (CAPACITORS) R364 ERJ3GEYJ103 C102 F1K2J681A006 680p R365 ERJ3GEYJ102 C103 F1K2J681A006 680p...
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KX-TG9385BXT/KX-TGA939BXT Safety Ref. Part No. Part Name & Description Remarks Safety Ref. Part No. Part Name & Description Remarks C314 ECUV1A105KBV 1 C824 ECUE1H220JCQ 22p C315 F2A1C3310029 330 C831 ECUE1H151JCQ 150p C316 ECEA0JK331 C832 ECUE1H102KBQ 0.001 C317 ECUV1A105KBV 1 (OTHERS)
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KX-TG9385BXT/KX-TGA939BXT Safety Ref. Part No. Part Name & Description Remarks Safety Ref. Part No. Part Name & Description Remarks PNBC1008Y2 BUTTON, TALK ABS-HB (IC FILTERS) PNBC1009Y2 BUTTON, OFF ABS-HB J0JCC0000287 IC FILTER PNBC1010Y2 BUTTON, SP ABS-HB J0JCC0000276 IC FILTER PNBC1011Y2...
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KX-TG9385BXT/KX-TGA939BXT Safety Ref. Part No. Part Name & Description Remarks Safety Ref. Part No. Part Name & Description Remarks D1H433220001 3.3k C808 ECUE1A104KBQ 0.1 RA61 D1H410220001 1k C809 ECUE1H100DCQ 10p ERJ2GEJ330 C810 F1G1H2R7A480 1.8p ERJ2GEJ330 C811 ECUE1H100DCQ 10p ERJ2GE0R00 C813...
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KX-TG9385BXT/KX-TGA939BXT Safety Ref. Part No. Part Name & Description Remarks PNKE1004Z1 HANGER, BELT CLIP ABS-HB PQKL10078Z2 STAND, WALLMOUNT 15.5.5. Screws Safety Ref. Part No. Part Name & Description Remarks XTB26+8GFJ TAPPING SCREW XTB2+8GFJ TAPPING SCREW 15.5.6. Fixtures and Tools Note: (*1) See Equipment Required (P.50), and The Setting...