FEATURE
ACTION
External Call
Lift the handset then dial 9 followed by the telephone number.
Internal Call
Lift the handset then dial the internal extension number in full.
Internal Transfer
Press the Transfer key then dial the internal extension number;
Wait for ringing tone then hang up.
(unannounced)
Press the Transfer key then dial the internal extension number. When
Transfer Call
answered by the internal party, announce the caller and then hang up; the
(announced)
call will be transferred.
To 'consult', whilst on a call, press the transfer key and dial the required
Transfer Call
extension or external number. When answered you can announce who is
(consult)
calling. Each press of the transfer key will alternate between calls.
Press the Transfer key then dial 9 followed by the external telephone
External Transfer
number. When answered by the external party, announce the caller and
then hang up; the call will be transferred.
Press the Transfer key then dial the internal extension number and
Transfer to HOLD
immediately press the Hold key. The call will be placed on hold at the
dialled extension.
Press the Hold key and replace the handset. The call will be placed onto
Hold a call
the next available 'Call' key on your telephone. To retrieve the call, lift the
handset and press the appropriate flashing 'Call' key.
To retreive a call at your extension, press the appropriate flashing Call,
Retrieve a call
Park or Line key or dial *11. To retreive a call at another extension, dial
*12 then dial the extension number where the call is on hold.
Press the Group Pickup key or dial *65 followed by the extension number
you wish to pick up. Alternatively, if you have keys programmed for
Call Pickup
internal extensions, pressing the appropriate flashing key will pick up the
call ringing at that extension.
During a call press Conference then dial an extension or external number.
Conference Calling
When the next caller is connected, press Conference and then the next
number. To start the conference, press Conference twice.
The volume keys will adjust the volume of the current mode
Volume Control
(ringing/hands-free/earpiece).
All manuals and user guides at all-guides.com
Service: 020 7503 3033 - email: service @ corporategroup.co.uk
TELEPHONE USER GUIDE
© Corporate ICT
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Revision 3 – May 2013
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