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Epson Workforce WF-2860 User Manual
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Epson Workforce WF-2860 User Manual

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WF-2860 User's Guide

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Summary of Contents for Epson Workforce WF-2860

  • Page 1 WF-2860 User's Guide...

  • Page 3: Table Of Contents

    Using Power Saving Settings ......................31 Changing the Sleep Timer Settings ....................31 Changing the Power Off Timer Settings ..................32 Epson Connect Solutions for Smartphones, Tablets, and More ............33 Setting Up Epson Connect Services....................34 Using Epson Email Print ....................... 36 Using the Epson iPrint Mobile App ....................
  • Page 4 Using Fire OS Printing ........................41 Using Windows 10 Mobile Printing ....................42 Using Epson Print and Scan App with Windows Tablets ..............42 Using the Mopria Print Service ......................43 Printing and Scanning with NFC from Your Android Device ............... 44 Wi-Fi or Wired Networking........................
  • Page 5 Changing the Language of the Printer Software Screens ............104 Changing Automatic Update Options ..................106 Printing with the Built-in Epson Driver - Windows 10 S..............106 Selecting Print Settings - Windows 10 S..................107 Printing on a Mac ..........................111 Selecting Basic Print Settings - Mac ....................
  • Page 6 Additional Scanning Settings - Main Settings Tab ............... 144 Additional Scanning Settings - Advanced Settings Tab ............... 145 Saving Scanned Documents as a Searchable PDF Using Epson Scan 2 ........146 Image Format Options......................... 147 Scan Resolution Guidelines ......................148 Faxing...............................
  • Page 7 Setting Up Basic Fax Features ....................152 Using the Fax Setup Wizard ....................153 Selecting the Line Type......................155 Setting the Number of Rings to Answer .................. 155 Selecting Advanced Fax Settings ....................156 Receive Settings - Fax ......................157 Report Settings - Fax ......................
  • Page 8 Checking Cartridge and Maintenance Box Status - Windows............199 Checking Cartridge and Maintenance Box Status - Mac ............. 202 Purchase Epson Ink Cartridges and Maintenance Box ..............203 Ink Cartridge and Maintenance Box Part Numbers..............203 Removing and Installing Ink Cartridges.................... 204 Printing with Black Ink and Expended Color Cartridges ..............
  • Page 9 Transporting Your Product ....................... 238 Solving Problems ............................ 241 Checking for Software Updates......................241 Product Status Messages ........................ 242 Running a Product Check ........................ 245 Resetting Control Panel Defaults ..................... 246 Solving Setup Problems ........................247 Product Does Not Turn On or Off....................247 Noise After Ink Installation ......................
  • Page 10 Incorrect Colors ........................... 268 Solving Scanning Problems ......................268 Scanning Software Does Not Operate Correctly ................. 269 Cannot Start Epson Scan 2 ......................269 Scanning is Slow ......................... 270 Solving Scanned Image Quality Problems ..................270 Image Consists of a Few Dots Only..................... 271 Line of Dots Appears in All Scanned Images................
  • Page 11 FCC Compliance Statement......................297 Binding Arbitration and Class Waiver ....................300 Trademarks ............................303 Copyright Notice..........................304 libTIFF Software Acknowledgment....................304 A Note Concerning Responsible Use of Copyrighted Materials........... 305 Default Delay Times for Power Management for Epson Products ..........305...
  • Page 12 Copyright Attribution ........................305...

  • Page 13: Wf-2860 User's Guide

    WF-2860 User's Guide Welcome to the WF-2860 User's Guide. For a printable PDF copy of this guide, click here.

  • Page 14: Product Basics

    Android Printing Using the Epson Print Enabler Using Fire OS Printing Using Windows 10 Mobile Printing Using Epson Print and Scan App with Windows Tablets Using the Mopria Print Service Printing and Scanning with NFC from Your Android Device Using the Control Panel See these sections to learn about the control panel and select control panel settings.

  • Page 15: Control Panel Buttons And Lights

    Control Panel Buttons and Lights power button and light home button received fax light The LCD screen help button NFC (Near Field Communication) tag The LCD Screen Status Icon Information Navigating the LCD Screen Entering Characters on the LCD Screen Viewing Animations Parent topic: Using the Control Panel...

  • Page 16: The Lcd Screen

    The LCD Screen Displays various status information; select an icon to check its status or adjust its settings Menu options Select a tab to view different options and settings Setting options Displays available buttons Parent topic: Control Panel Buttons and Lights Related references LCD Screen Safety Instructions Status Icon Information...
  • Page 17 Icons Description Network connection status; select the icon to set up or change your network connection • The product is not connected to an Ethernet network • The product is connected to an Ethernet network • The product is not connected to a wireless network •...

  • Page 18: Navigating The Lcd Screen

    Navigating the LCD Screen Follow these guidelines to navigate and use the menus on the LCD screen. Tap or press the screen to select an item or icon Flick the screen to scroll swiftly Slide your finger across the screen to move items To change a setting, tap anywhere on the setting.

  • Page 19: Entering Characters On The Lcd Screen

    To enter a value in a field, tap the field to display the on-screen keyboard. Parent topic: Control Panel Buttons and Lights Entering Characters on the LCD Screen Follow these guidelines to enter characters for passwords and other settings. On-screen keyboard Displays the character count Moves the cursor left or right...

  • Page 20: Viewing Animations

    Switches between uppercase and lowercase characters, numbers and symbols Switches between characters and numbers or symbols Displays a list of common domain names to choose from Enters a space Select when you are finished Deletes the previous character On-screen keypad Cancels entry and closes the keypad Select when you are finished Clears the entered number...
  • Page 21 You see a screen like this: 2. Select Troubleshooting if you experience a problem or How To to view instructions on common procedures. 3. Select a topic from the list of available topics and follow the on-screen instructions. The following is an example of a screen you may see: Displays the current step number and the total number of steps...

  • Page 22: Selecting The Date And Time

    Select to view the previous step Indicates your overall progress through the animation Select to view the next step Parent topic: Control Panel Buttons and Lights Selecting the Date and Time Before faxing, select the current date, time, and daylight saving phase in your area, and choose your preferred date and time format.

  • Page 23: Changing Lcd Screen Language

    You see a screen like this: 6. Select Daylight Saving Time. 7. Select the setting that applies to your area: • Winter: it is winter or your region does not use Daylight Saving Time (DST) • Summer: it is spring or summer and your region uses Daylight Saving Time (DST) Note: If your region uses Daylight Saving Time (DST), you must change this setting to match the season.

  • Page 24: Adjusting Control Panel Sounds

    2. Select Settings. 3. Select General Settings. You see a screen like this: 4. Select Basic Settings. 5. Select Language. 6. Select a language. Parent topic: Using the Control Panel Adjusting Control Panel Sounds You can adjust the sound level heard when you press buttons on the control panel. 1.

  • Page 25: Adjusting The Screen Brightness

    You see a screen like this: 4. Select Basic Settings. 5. Select Sound. 6. Select Normal Mode or Quiet Mode. Note: Press the icon on the home screen to switch between Normal Mode and Quiet Mode. 7. Select Button Press. 8.

  • Page 26: Turning Off The Operation Time Out Setting

    You see a screen like this: 4. Select Basic Settings. 5. Select LCD Brightness. 6. Press the + or – icons to decrease or increase the brightness. 7. Select OK to exit. Parent topic: Using the Control Panel Turning Off the Operation Time Out Setting The Operation Time Out setting causes the LCD screen to return to the Home screen after a few minutes of inactivity.

  • Page 27: Product Parts Locations

    You see a screen like this: 4. Select Basic Settings. 5. Scroll down and set Operation Time Out to Off. Parent topic: Using the Control Panel Product Parts Locations See these sections to identify the parts on your product. Product Parts - Front Product Parts - Inside Product Parts - Back Parent topic:...

  • Page 28: Product Parts - Front

    Product Parts - Front Automatic Document Feeder (ADF) cover ADF input tray ADF edge guide ADF document support ADF output tray extension ADF output tray...

  • Page 29: Product Parts - Inside

    Output tray Paper cassette Paper cassette edge guides Legal-size paper guide Parent topic: Product Parts Locations Product Parts - Inside Document cover Scanner glass Control panel...

  • Page 30: Product Parts - Back

    Front cover Scanner unit Ink cartridge holder Parent topic: Product Parts Locations Product Parts - Back Maintenance box cover...

  • Page 31: Using Power Saving Settings

    Rear cover (duplexer) AC inlet LAN port USB port EXT port LINE port Parent topic: Product Parts Locations Using Power Saving Settings Your product enters sleep mode automatically and turns off the LCD screen if it is not used for a period of time.

  • Page 32: Changing The Power Off Timer Settings

    You see a screen like this: 4. Select Basic Settings. 5. Select Sleep Timer. 6. Press the – or + icons to decrease or increase the number of minutes. Note: You can also press the minutes field and use the displayed numeric keypad to enter the number of minutes.

  • Page 33: Epson Connect Solutions For Smartphones, Tablets, And More

    • Epson iPrint Mobile App • Epson Remote Print Scan and send a file as an email or upload it to an online service directly from your Epson product with Epson Scan to Cloud or the Epson iPrint Mobile App.

  • Page 34: Setting Up Epson Connect Services

    Printing and Scanning with NFC from Your Android Device Setting Up Epson Connect Services If you did not activate your product's email address for use with Epson Connect when you set up your product, you can activate it using the product control panel.
  • Page 35 4. Select Web Service Settings. 5. Select Epson Connect Services You see a screen like this: 6. Select Register. 7. Follow the instructions on the screen to activate your product's email address. Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More...

  • Page 36: Using Epson Email Print

    Using Epson Email Print With Epson Email Print, you can print from any device that can send email, such as your smartphone, tablet, or laptop. Just activate your product's unique email address. When you want to print, attach a PDF, Microsoft Office document, or photo to an email and send it to your product. Both the email and the attachments will print automatically.

  • Page 37: Using Epson Remote Print

    Using Epson Scan to Cloud The Epson Scan to Cloud service allows you to scan and send a file as an email or upload it to an online service directly from your Epson product. Register an email address or online services such as Box, DropBox, Evernote, or Google Drive with your Epson Connect account.

  • Page 38: Using Airprint

    2. If you did not already set up an Epson Connect account when you installed your product software, visit epsonconnect.com to create your account and register your product to the Epson Connect service. Note: Make a note of your product's email address and password.

  • Page 39: Using Google Cloud Print

    Wi-Fi or Wired Networking Using Google Cloud Print With a Google Account, you can print from your Apple or Android device to your Epson product. You can also print from Chromebooks and the Google Chrome browser without drivers or cables.

  • Page 40: Setting Up Google Cloud Print On A Chromebook

    With a Google Account, you can print from a Chromebook without drivers or cables. 1. Connect your Epson product to your wireless network. See the link below. 2. Turn on your Chromebook and connect it to the same wireless network as your product.

  • Page 41: Android Printing Using The Epson Print Enabler

    Android Printing Using the Epson Print Enabler You can wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet (Android v4.4 or later). With a few taps, your Android device will discover your nearby Epson product and print.

  • Page 42: Using Windows 10 Mobile Printing

    There is no software to download, no drivers to install, and no cables to connect. Look for the print option in your Windows 10 application to send whatever is on the screen to an Epson product. 1. Connect your Epson product to your wireless network. See the link below.

  • Page 43: Using The Mopria Print Service

    4. Connect your Android device to the same wireless network as your product. 5. Now you are ready to print. From an Android application such as Chrome or Gmail, tap the menu icon and select Print. Then select All printers, select your Epson product, adjust your print settings, and print.

  • Page 44: Printing And Scanning With Nfc From Your Android Device

    Epson iPrint opens on your device. Note: If you do not have Epson iPrint installed, the app store page for the Epson iPrint app opens on your device. Install Epson iPrint and repeat this step. 5. Touch the NFC antenna of your Android device to the product NFC tag on your product again.
  • Page 45 6. If you are going to print, open the file you want to print in Epson iPrint. 7. Touch the NFC antenna of your Android device to the NFC tag on your product to start printing or scanning.

  • Page 46: Wi-Fi Or Wired Networking

    Wi-Fi or Wired Networking See these sections to use your product on a Wi-Fi or wired network. Network Security Recommendations Wi-Fi Infrastructure Mode Setup Wi-Fi Direct Mode Setup Wi-Fi Protected Setup (WPS) Printing a Network Status Sheet Changing or Updating Network Connections Related references Wireless Connection Safety Instructions Network Security Recommendations...

  • Page 47: Wi-Fi Infrastructure Mode Setup

    You can set up your product to communicate with your computer using a wireless router or access point. The wireless router or access point can be connected to your computer over a wireless or wired network. Epson product Wireless router or access point...

  • Page 48: Selecting Wireless Network Settings From The Control Panel

    Epson website. The installer program guides you through network setup. Note: Breakdown or repair of this product may cause loss of fax and network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your fax and network data and settings.
  • Page 49 You see a screen like this: 6. Select the name of your wireless network or select Enter Manually to enter the name manually. If you are entering the name manually, use the displayed keyboard to enter your network name. Note: The network name and password are case sensitive. Be sure to correctly enter uppercase and lowercase letters, and numeric or special characters.
  • Page 50 • To delete the previous character, select • To enter numbers and symbols, select AB1#. • To enter a space, select • To finish entering your network name or password, select OK. 7. Select the Enter Password field and use the displayed keyboard to enter your network password. 8.

  • Page 51: Wi-Fi Direct Mode Setup

    You can set up your product to communicate directly with your computer or another device without requiring a wireless router or access point. In Wi-Fi Direct Mode, the product itself acts as a network access point for up to 4 devices. Epson product Computer with a wireless interface Other wireless device...
  • Page 52 2. Select the icon. You see a screen like this: 3. Select Wi-Fi Direct. 4. Select Start Setup. 5. Select Start Setup again. You see a screen like this:...

  • Page 53: Wi-Fi Protected Setup (Wps)

    6. Use your computer or wireless device to select the Wi-Fi network name (SSID) displayed on the LCD screen, then enter the password shown. 7. When you are finished, scroll down on the product's LCD screen and select OK. Note: You can also scan the QR Code on the LCD screen to view online setup instructions. 8.

  • Page 54: Printing A Network Status Sheet

    You see a screen like this: 3. Select Wi-Fi (Recommended). 4. Select Start Setup or Change Settings. 5. Select Push Button Setup (WPS). 6. Follow the instructions on the LCD screen to complete WPS setup. 7. Press the home button to return to the Home screen. Wi-Fi icon is displayed on the LCD screen and indicates your wireless connection status.

  • Page 55: Changing Or Updating Network Connections

    3. Select General Settings. You see a screen like this: 4. Select Network Settings. 5. Select Network Status. 6. Select Print Status Sheet. 7. Select Print to print the status sheet. Examine the settings shown on the network status sheet to diagnose any problems you have. Parent topic: Wi-Fi or Wired Networking Changing or Updating Network Connections...

  • Page 56: Accessing The Web Config Utility

    Wi-Fi connection. 1. Disconnect the USB cable from your product. 2. Uninstall your product software. 3. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic: Changing or Updating Network Connections...

  • Page 57: Connecting To A New Wi-Fi Router

    1. Do one of the following: • Windows: Uninstall your product software. • Mac: Go to the next step. 2. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic:...
  • Page 58 You see a screen like this: 3. Select Wi-Fi (Recommended). 4. Select Change Settings. 5. Select Others. 6. Select Disable Wi-Fi. 7. Select Start Setup to disable Wi-Fi. 8. When finished, press the home button to return to the Home screen. Parent topic: Changing or Updating Network Connections Related tasks...

  • Page 59: Loading Paper

    Before you print, load paper for the type of printing you will do. Loading Paper in the Cassette Paper Loading Capacity Double-sided Printing Capacity Available Epson Papers Borderless Paper Type Compatibility Paper or Media Type Settings - Printing Software Selecting the Default Printer Settings Loading Paper in the Cassette You can load paper up to this size in the paper cassette: Legal (8.5 ×...
  • Page 60 2. Pull out the paper cassette until it stops. 3. Squeeze the tab on the right edge guide and slide the edge guides outward.
  • Page 61 4. Do one of the following: • Insert paper into the cassette with the glossy or printable side facedown and slide it in until it stops. Note: Make sure the paper is loaded against the rear of the cassette. • For legal-size paper, extend the legal paper guide and load paper using the guide line as shown.
  • Page 62 • Insert up to 10 envelopes with the printable side facedown and flap edge right, as shown. 5. Slide the edge guides against the paper, but not too tightly. Note: Make sure the paper fits under the tabs on the edge guides. 6.

  • Page 63: Paper Loading Capacity

    8. Extend the output tray. Note: Do not remove or insert the paper cassette during printing. Always follow these paper loading guidelines: • Load only the recommended number of sheets. • Load paper short edge first and printable side facedown. •...

  • Page 64: Double-Sided Printing Capacity

    Epson Premium Photo Paper Semi-gloss Epson Ultra Premium Photo Paper Luster Epson Premium Presentation Paper Matte 1 sheet Double-sided Epson Brochure & Flyer Paper Matte Double- sided Epson Photo Quality Self-adhesive Sheets Epson Iron-on Cool Peel Transfer paper Envelopes 10 envelopes...
  • Page 65 You cannot print double-sided on the following paper types: • Epson Presentation Paper Matte • Epson Premium Presentation Paper Matte • Epson Ultra Premium Presentation Paper Matte • Epson Photo Paper Glossy • Epson Premium Photo Paper Glossy • Epson Premium Photo Paper Semi-gloss •...

  • Page 66: Available Epson Papers

    (U.S. sales), epson.ca (Canadian sales), or epson.com.jm (Caribbean sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Paper Type Size Part number Sheet count Epson Bright White Paper Letter (8.5 ×...

  • Page 67: Borderless Paper Type Compatibility

    8 × 10 inches (203 × 254 mm) S041465 Letter (8.5 × 11 inches S042183 [216 × 279 mm]) S041667 Epson Ultra Premium Photo Paper 4 × 6 inches (102 × 152 mm) S042181 Glossy S042174 5 × 7 inches (127 × 178 mm) S041945 8 ×...

  • Page 68: Paper Or Media Type Settings - Printing Software

    • Epson Premium Presentation Paper Matte • Epson Ultra Premium Presentation Paper Matte • Epson Premium Presentation Paper Matte Double-sided • Epson Brochure & Flyer Paper Matte Double-sided Borderless Paper Sizes • 4 × 6 inches (102 × 152 mm) •...

  • Page 69: Selecting The Default Printer Settings

    Epson Ultra Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Double- sided Epson Brochure & Flyer Paper Matte Double-sided Note: The settings listed here are available only when printing from your computer; they do not apply to your product's control panel settings.

  • Page 70: Printer Settings Options

    You see a screen like this: 3. Change any of the displayed settings as necessary. 4. When you are finished, press the home button to exit. Printer Settings Options Selecting the Paper Settings - Control Panel Parent topic: Loading Paper Printer Settings Options Select the printer setting options you want to use for your print jobs.
  • Page 71 Paper Source Available settings Description Settings option Paper Source Paper Setting Select the paper size and type for each paper source Settings A4/Letter Auto Select On to switch the selected paper size to match the Switching loaded paper (Letter or A4) if the wrong size is selected Error Notice Select On for either of the available settings to display an error message when the selected paper type or size does...

  • Page 72: Selecting The Paper Settings - Control Panel

    Paper Source Available settings Description Settings option Ink Drying Time Standard Sets the amount of time required for drying ink after printing on one side of the paper before printing the other side in Long double-sided printing to prevent ink smearing Longer PC Connection Enable...

  • Page 73: Paper Type Settings - Control Panel

    Epson Presentation Paper Matte Prem. Matte Epson Premium Presentation Paper Matte Epson Ultra Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Double- sided Epson Brochure & Flyer Paper Matte Double-sided Parent topic: Selecting the Paper Settings - Control Panel...
  • Page 74 Related references Paper or Media Type Settings - Printing Software...

  • Page 75: Placing Originals On The Product

    Placing Originals on the Product Follow the instructions here to place your original documents or photos on the product. Caution: Do not place anything on top of your product or use its cover as a writing surface to avoid damaging it. Placing Originals on the Scanner Glass Placing Originals in the Automatic Document Feeder Placing Originals on the Scanner Glass...

  • Page 76: Placing Originals In The Automatic Document Feeder

    2. Place your original facedown on the scanner glass with the top facing into the corner. Slide the original to the edges of the indicated corner. Note: The edges of your original may be cropped by 0.06 inch (1.5 mm) from the edge of the scanner glass.
  • Page 77 1. Open the ADF document support and slide out the ADF output tray extension. 2. Slide the ADF edge guide outward. 3. Fan your stack of originals and tap them gently on a flat surface to even the edges.
  • Page 78 4. Insert the originals into the ADF faceup and top-edge first. Note: Do not load originals above the arrow mark on the ADF edge guide. The ADF icon on the Copy, Scan, and Fax screens lights up.
  • Page 79 5. Slide the ADF edge guide against the originals, but not too tightly. Note: If you are copying two originals onto one sheet, make sure the originals are loaded as shown. Select the link below to select the copy orientation setting that matches how you loaded your original.

  • Page 80: Copying

    Copying Documents or Photos Copying Options Copying Documents or Photos You can copy documents or photos onto various sizes and types of paper, including Epson special papers. 1. Place your original document or photo on the scanner glass. 2. Load the paper you want to print on.

  • Page 81: Copying Options

    7. Select the Advanced Settings tab to view and change additional copy settings, if necessary. 8. When you are ready to copy, select the Copy icon. Note: To cancel printing, select Cancel. Parent topic: Copying Related references Copying Options Related topics Placing Originals on the Product Copying Options Select the copying options you want to use for your copies.
  • Page 82 Copying option Available settings Description Reduce/Enlarge Actual Size Copies the original at its full size or 100% magnification Auto Fit Page Automatically sizes the image to fit the paper size you selected 45%->195% and Automatically converts from one size to another other conversions Original Size Various sizes...

  • Page 83: Printing From A Computer

    You can print with your product using any Windows application, as described in these sections. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...

  • Page 84: Selecting Basic Print Settings - Windows

    Selecting Basic Print Settings - Windows Select the basic settings for the document or photo you want to print. 1. Open a photo or document for printing. 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command.
  • Page 85 4. Select the size of the paper you loaded as the Document Size setting. Note: You can also select the User-Defined setting to create a custom paper size, but you cannot use the Borderless setting. 5. If you are printing a borderless photo, select Borderless. You can click Settings to access additional options for borderless printing.

  • Page 86: Print Quality Options - Windows

    Parent topic: Printing with Windows Related references Paper or Media Type Settings - Printing Software Related tasks Selecting Double-sided Printing Settings - Windows Selecting Additional Layout and Print Options - Windows Printing Your Document or Photo - Windows Print Quality Options - Windows You can select any of the available Quality options to fine-tune the quality of your print.

  • Page 87: Selecting Double-Sided Printing Settings - Windows

    Selecting Double-sided Printing Settings - Windows You can print on both sides of the paper by selecting one of the 2-Sided Printing options on the Main tab. Note: Some options may be pre-selected or unavailable, depending on other settings you have chosen or if you are accessing the product over a network.
  • Page 88 You see this window: 3. Select the double-sided printing options you want to use. 4. Click OK to return to the Main tab. 5. Click the Print Density button.

  • Page 89: Double-Sided Printing Options - Windows

    You see this window: 6. Select the type of document you are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type. 7. If necessary, select the Adjustments options you want to use. 8.

  • Page 90: Print Density Adjustments - Windows

    Binding Margin Options Select options that define a wider margin to allow for binding. Start Page Selects whether printing starts on the front or back page. Create Folded Booklet Options Select the Booklet checkbox and a binding option to print double-sided pages as a booklet. Parent topic: Selecting Double-sided Printing Settings - Windows Print Density Adjustments - Windows...

  • Page 91: Selecting Additional Layout And Print Options - Windows

    Selecting Additional Layout and Print Options - Windows You can select a variety of additional layout and printing options for your document or photo on the More Options tab. 1. To change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox and select one of these sizing options: •...
  • Page 92 • Select Custom and click the Advanced button to manually adjust the color correction settings or turn off color management in your printer software. • Select Image Options to access additional settings for improving printed images. Note: You can also select Color Universal Print settings. 3.

  • Page 93: Custom Color Correction Options - Windows

    Custom Color Correction Options - Windows You can select any of the available options in the Color Correction window to customize the image colors for your print job. Color Controls Lets you select a Color Mode setting, individual settings for Brightness, Contrast, Saturation, and Density, and individual color tones.

  • Page 94: Image Options And Additional Settings - Windows

    Lets you manage color using installed color printing profiles. No Color Adjustment Turns off color management in your printer software so you can manage color using only your application software. Parent topic: Selecting Additional Layout and Print Options - Windows Image Options and Additional Settings - Windows You can select any of the Image Options and Additional Settings to customize your print.

  • Page 95: Header/Footer Settings - Windows

    High Speed Speeds up printing but may reduce print quality. Mirror Image Flips the printed image left to right. Parent topic: Selecting Additional Layout and Print Options - Windows Header/Footer Settings - Windows You can select any of the Header/Footer Settings options to add headers or footers when you print. The items are available to print at the top or bottom of your pages, in either the left, right, or center of the page.

  • Page 96: Selecting A Printing Preset - Windows

    Parent topic: Selecting Additional Layout and Print Options - Windows Selecting a Printing Preset - Windows For quick access to common groups of print settings, you can select a printing preset on the Main or More Options tab. Note: You can create your own preset by clicking the Add/Remove Presets button. 1.

  • Page 97: Selecting Extended Settings - Windows

    3. Click on a preset to change its settings, or use any of the available options on the screen to control your printing presets. 4. To choose a preset for printing, select it. 5. Click OK. Parent topic: Printing with Windows Selecting Extended Settings - Windows You can select additional settings that apply to all the print jobs you send to your product.

  • Page 98: Extended Settings - Windows

    Printing with Windows Extended Settings - Windows You can select from these settings on the Extended Settings window. Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues. Separator Page Before each document, prints a separator page containing the title, user, date, and time.

  • Page 99: Printing Your Document Or Photo - Windows

    Always Spool RAW Datatype Increases print speed and may solve other printing problems. Page Rendering Mode Increases print speed when printing is extremely slow or the print head stops during printing. Print as Bitmap Increases print speed when printing is extremely slow or the print head stops during printing, and other settings do not help.
  • Page 100 You see your application's Print window, such as this one: 2. Click OK or Print to start printing. Checking Print Status - Windows Parent topic: Printing with Windows Related tasks Selecting Basic Print Settings - Windows...

  • Page 101: Checking Print Status - Windows

    Checking Print Status - Windows During printing, you see this window showing the progress of your print job. It allows you to control printing and check ink cartridge status. • To cancel printing, click Cancel. • To see print jobs waiting to print, click Print Queue. •...

  • Page 102: Locked Setting Options

    2. Click the Optional Settings tab. Note: You can prevent access to the Optional Settings tab by changing the user or group permissions in the Security tab. 3. Click Driver Settings. You see this window: 4. Select the checkbox for each setting you want to lock. To lock all print settings, select All Document Settings.

  • Page 103: Selecting Default Print Settings - Windows

    Setting Options Description Anti-Copy Various data items Lets you select the data to use for the pattern or prohibit anti- Pattern copy patterns Add/Delete Lets you add or delete a customized anti-copy pattern Settings Lets you select the arrangement, size, and other settings for the custom anti-copy pattern Watermark Various text...

  • Page 104: Changing The Language Of The Printer Software Screens

    1. Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click 2. Select Printer Settings. You see the printer settings window: 3. Select the print settings you want to use as defaults in all your Windows programs. 4.
  • Page 105 1. Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click 2. Select Printer Settings. You see the printer settings window. 3. Click the Maintenance tab. You see the maintenance options: 4.

  • Page 106: Changing Automatic Update Options

    Note: If you choose to disable the automatic update feature, you can check for updates manually. Parent topic: Printing with Windows Printing with the Built-in Epson Driver - Windows 10 S You can print with the built-in Epson printer driver using any printing program on Windows 10 S, as described in these sections.

  • Page 107: Selecting Print Settings - Windows 10 S

    Note: The built-in Epson driver in Windows 10 S does not include all the available print settings for your product. To print with additional settings, download and install the Epson Print and Scan utility from the Windows Store. You cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
  • Page 108 You see a window like this: 4. Select the type of paper you loaded as the Media setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 5. Click the Advanced button.
  • Page 109 You see a window like this: 6. Select the size of the paper you loaded as the Paper Size setting. 7. To print multiple copies, select or enter the number as the Copy Count setting. 8. To print multiple copies of multi-page documents in sets, select the Collated checkbox. 9.
  • Page 110 10. Select the Layout tab. 11. Select the orientation of your document as the Orientation setting.

  • Page 111: Printing On A Mac

    14. Click OK or Print to start printing. Parent topic: Printing with the Built-in Epson Driver - Windows 10 S Printing on a Mac You can print with your product using any Mac printing program, as described in these sections.

  • Page 112: Selecting Basic Print Settings - Mac

    Selecting Print Layout Options - Mac Selecting Double-sided Printing Settings - Mac Managing Color - Mac Selecting Printing Preferences - Mac Printing Your Document or Photo - Mac Parent topic: Printing from a Computer Related tasks Checking for Software Updates Selecting Basic Print Settings - Mac Select the basic settings for the document or photo you want to print.
  • Page 113 You see the expanded printer settings window for your product: Note: The print window may look different, depending on your version of the Mac operating system and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing.
  • Page 114 6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 7.
  • Page 115 You see these settings: 9. Select the type of paper you loaded as the Media Type setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 10. Select the Print Quality setting you want to use. 11.

  • Page 116: Print Quality Settings - Mac

    Related tasks Selecting Page Setup Settings - Mac Selecting Print Layout Options - Mac Selecting Double-sided Printing Settings - Mac Managing Color - Mac Printing Your Document or Photo - Mac Print Quality Settings - Mac You can select any of the Print Quality settings to fine-tune the quality of your print. Some settings may be unavailable, depending on the paper type and border setting you have chosen.

  • Page 117: Selecting Page Setup Settings - Mac

    Parent topic: Selecting Basic Print Settings - Mac Selecting Page Setup Settings - Mac Depending on your application, you may be able to select the paper size and orientation settings from the print window. Note: If you do not see these settings in the print window, check for them in your application before printing.

  • Page 118: Selecting Print Layout Options - Mac

    Selecting Print Layout Options - Mac You can select a variety of layout options for your document or photo by selecting Layout from the pop- up menu on the print window. • To print multiple pages on one sheet of paper, select the number of pages in the Pages per Sheet pop-up menu.

  • Page 119: Selecting Double-Sided Printing Settings - Mac

    Selecting Double-sided Printing Settings - Mac You can print on both sides of the paper by selecting Two-sided Printing Settings from the pop-up menu on the print window. Note: Some options may be pre-selected or unavailable, depending on other settings you have chosen or if you are accessing the product over a network.

  • Page 120: Double-Sided Printing Options And Adjustments - Mac

    2. Select the type of document you are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type. 3. If necessary, customize the Adjustments settings as instructed on the screen. 4. Print a test copy of your double-sided document to test the selected settings. 5.

  • Page 121: Managing Color - Mac

    Two-sided Printing Options Long-Edge binding Orients double-sided printed pages to be bound on the long edge of the paper. Short-Edge binding Orients double-sided printed pages to be bound on the short edge of the paper. Adjustments Print Density Sets the level of ink coverage for double-sided printing. Increased Ink Drying Time Sets the amount of time required for drying ink after printing on one side of the paper before printing the other side in double-sided printing.

  • Page 122: Color Matching And Color Options - Mac

    Color Matching and Color Options - Mac You can select from these settings on the Color Matching and Color Options menus. Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer software or turn off color management. ColorSync Prints using standard color profiles for your product and paper to help match image colors.

  • Page 123: Selecting Printing Preferences - Mac

    Color Options Settings Manual Settings Lets you select manual color adjustments. Click the arrow next to Advanced Settings and select settings for Brightness, Contrast, Saturation, and individual color tones. You can also select a color Mode setting for printing photos and graphics and the Fix Red-Eye setting to reduce or remove red- eye in photos.

  • Page 124: Printing Preferences - Mac

    You see a screen like this: 4. Select any of the available printing preferences. 5. Click OK. Printing Preferences - Mac Parent topic: Printing on a Mac Printing Preferences - Mac You can select from these settings on the Options or Driver tab. Skip Blank Page Ensures that your product does not print pages that contain no text or images.

  • Page 125: Printing Your Document Or Photo - Mac

    Output documents for filing Outputs all landscape, portrait, 1-sided, and 2-sided documents in the same orientation for easier filing. Remove white borders Removes white margins that may appear when you print borderless photos. Warning Notifications Lets you choose whether or not to receive warning notifications from the printer software for various operating conditions.

  • Page 126: Checking Print Status - Mac

    Parent topic: Printing on a Mac Related tasks Selecting Basic Print Settings - Mac Checking Print Status - Mac During printing, you can view the progress of your print job, control printing, and check ink status. 1. Click the printer icon when it appears in the Dock. You see the print status window: 2.
  • Page 127 1. Connect your Epson product to your wireless network. See the link below. 2. Turn on your Chromebook and connect it to the same wireless network as your product. Note: See your Chromebook's documentation for details on connecting to a network.

  • Page 128: Cancelling Printing Using A Product Button

    Cancelling Printing Using a Product Button If you need to cancel printing, select Cancel. Parent topic: Printing from a Computer...

  • Page 129: Scanning

    After placing your originals on your product for scanning, start scanning using one of these methods. Starting a Scan Using the Product Control Panel Starting a Scan Using the Epson Scan 2 Icon Starting a Scan from a Scanning Program...

  • Page 130: Scanning To A Connected Computer

    • Computer lets you scan to a connected computer using your saved scan settings. • Cloud sends your scanned files to a destination that you have registered with Epson Connect. • Computer (WSD) lets you manage network scanning in Windows 10, Windows 8.x, Windows 7, or Windows Vista (English only).
  • Page 131 Event Manager and automatically scan using those settings on your product control panel. Note: Be sure you have installed Epson Scan 2 and Event Manager on your computer before scanning to your computer. 1. Place your original on the product for scanning.
  • Page 132 You see a screen like this: Note: Select OK to close the information screen, if necessary. 5. Select Select a computer and choose one of the following options: • If your computer is connected to your product over a network, select a connected computer from the displayed list.

  • Page 133: Scanning To The Cloud

    You can use the control panel to send your scanned files to a destination that you have registered with Epson Connect. Note: Make sure to set up your product using Epson Connect before using this feature. 1. Place your original on the product for scanning.

  • Page 134: Scanning Using Web Services For Devices (Wsd) - Windows

    Related references Control Panel Scanning Options Related tasks Setting Up Epson Connect Services Using Epson Scan to Cloud Scanning Using Web Services for Devices (WSD) - Windows You can scan originals to a computer from the product control panel using WSD (Web Services for Devices) for network scanning in Windows 10, Windows 8.x, Windows 7, or Windows Vista (English...

  • Page 135: Control Panel Scanning Options

    1. Make sure you installed the product software and connected the product to your computer or network. 2. Place your original on the product for scanning. 3. Press the home button, if necessary. 4. Select Scan. You see a screen like this: 5.

  • Page 136: Changing Default Scan Job Settings

    You do this using the Event Manager program. 1. Do one of the following to open Event Manager: • Windows 10: Click and select EPSON Software > Event Manager. • Windows 8.x: Navigate to the Apps screen and select Event Manager.

  • Page 137: Starting A Scan Using The Epson Scan 2 Icon

    Starting a Scan Using the Product Control Panel Starting a Scan Using the Epson Scan 2 Icon You can start the Epson Scan 2 program to select scan settings, scan, and save the scanned image to a file. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section.
  • Page 138 You see an Epson Scan 2 window like this:...

  • Page 139: Starting A Scan From A Scanning Program

    Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
  • Page 140 You see an Epson Scan 2 window like this:...

  • Page 141: Starting A Scan From A Smart Device

    Starting a Scan Starting a Scan from a Smart Device You can start a scan from a smart device using the Epson iPrint app. You can save the scanned document to your device or a cloud service, e-mail it, or print it.
  • Page 142 You see this window:...
  • Page 143 6. Select the Resolution setting you want to use for your scan. 7. Click the Preview button. Epson Scan 2 previews your original and displays the results in the Epson Scan 2 window. 8. Reinsert your original into the ADF, if necessary.

  • Page 144: Additional Scanning Settings - Main Settings Tab

    Parent topic: Scanning Additional Scanning Settings - Main Settings Tab You can select these additional scanning settings on the Epson Scan 2 Main Settings tab. Not all adjustment settings may be available, depending on other settings you have chosen. Rotate Rotates the original image clockwise to the desired angle before scanning it.

  • Page 145: Additional Scanning Settings - Advanced Settings Tab

    Additional Scanning Settings - Advanced Settings Tab You can select these additional scanning settings on the Epson Scan 2 Advanced Settings tab. Not all adjustment settings may be available, depending on other settings you have chosen. Remove Background Removes the background of the originals.

  • Page 146: Saving Scanned Documents As A Searchable Pdf Using Epson Scan 2

    Optical Character Recognition (OCR) and then embedded in the scanned original. Note: The required Epson Scan 2 OCR Component is installed automatically when you install your product software as instructed on the Start Here sheet. If you install your scanner software programs individually, be sure to also install this component if you want to perform OCR.

  • Page 147: Image Format Options

    Image Format Options You can select different image formats and related options. For details on available options, click the ? icon on the Epson Scan 2 Image Format Options window. Not all image formats have options. Bitmap (*.bmp) A standard image file format for most Windows programs.

  • Page 148: Scan Resolution Guidelines

    If you plan to enlarge a scanned image so you can print it at a larger size, you may need to increase the resolution from the default resolution set by Epson Scan 2. Follow these guidelines to determine the resolution setting you need: •...

  • Page 149: Faxing

    Faxing See these sections to fax using your product. Note: This product allows you to store names, telephone numbers, and fax data in its memory even when the power is turned off. Make sure you restore all of the default settings if you give away or dispose of the product.
  • Page 150 1. Connect a phone cable to your telephone wall jack and to the LINE port on your product. Note: If you have a DSL or ISDN connection, you must connect the appropriate DSL filter, or ISDN terminal adapter or router to the wall jack to be able to use the line for faxing or voice calls using your product.
  • Page 151 2. If you are connecting a telephone or answering machine to your product using a second phone cable, remove the cap from the EXT port on your product. 3. Connect a second phone cable to your telephone or answering machine and to the EXT port on your product.

  • Page 152: Setting Up Fax Features

    Any phone or answering machine must be connected to the EXT port for your product to detect an incoming fax call when the phone is picked up. Epson cannot guarantee compatibility with VoIP, cable phone systems, or fiberoptic digital services such as FIOS.

  • Page 153: Using The Fax Setup Wizard

    Using the Fax Setup Wizard You can setup the product's basic fax settings using the Fax Setting Wizard. This wizard is automatically displayed when the product is turned on for the first time. You can also change these settings individually from the Fax Settings menu.
  • Page 154 • If you do not have a distinctive ring service, select Skip and go to step 9. Note: Distinctive ring services allows you to have several phone numbers on one phone line. Each number is assigned a different ring pattern. You can use one number for voice calls and another for fax calls.

  • Page 155: Selecting The Line Type

    Setting the Number of Rings to Answer Selecting the Line Type If you connect the product to a PBX phone system or terminal adapter, you must change the product's line type. PBX (Private Branch Exchange) is used in office environments where an external access code such as “9”...

  • Page 156: Selecting Advanced Fax Settings

    1. Press the home button, if necessary. 2. Select Settings > General Settings > Fax Settings > Basic Settings > Rings to Answer. You see a screen like this: 3. Select the number of rings and select OK. Make sure to select a number higher than the number of rings your answering machine is set to for answering a call.

  • Page 157: Receive Settings - Fax

    You see a screen like this: 5. Select the group of settings you want to change. Receive Settings - Fax Report Settings - Fax Basic Settings - Fax Security Settings - Fax Parent topic: Setting Up Fax Features Receive Settings - Fax Select the fax output or print options you want to use for incoming faxes.
  • Page 158 Setting Options Description Save to Computer Converts received faxes to PDFs and saves them on a computer connected to the product Yes and Print Print Settings Setting Options Description Auto Reduction Select to reduce the size of large received faxes to fit on the paper size Select to print large incoming faxes at their original size on multiple sheets, if necessary...

  • Page 159: Report Settings - Fax

    Setting Options Description Print Suspend Time Select On to set a time period to stop automatic printing of faxes or reports and save received faxes in the product’s memory. (Make sure there is enough Time to Stop free memory before using this function.) Time to Restart Quiet Mode Select On to reduce noise during printing.
  • Page 160 Setting Options Description Fax Speed Fast(33,600bps) Sets the speed at which you send and receive faxes Medium(14,400bps) Slow(9,600bps) Turns on Error Correction Mode (ECM) to automatically correct errors in sent or received fax data Turns off Error Correction Mode (ECM); color faxes cannot be sent or received Dial Tone Detection Automatically dials the number you enter for faxing...

  • Page 161: Security Settings - Fax

    Setting Options Description Distinctive Ring If you are using a Distinctive Ring Service on your phone line, your telephone company can assign two Single or more phone numbers to the same line and assign Double different ring patterns to each. If you use this service, select the number of rings for your fax number so Triple your product can receive faxes on the correct...

  • Page 162: Setting Up The Fax Utility - Windows

    1. Do one of the following: • Windows 10: Click and select EPSON Software. • Windows 8.x: Navigate to the Apps screen. • Windows (other versions): Click or Start > Programs or All Programs > EPSON Software. 2. Select FAX Utility.
  • Page 163 The first time you use the FAX Utility, you see this introduction window: 3. Read about the FAX Utility and click Close at the bottom of the window.

  • Page 164: Setting Up Fax Features Using The Fax Utility - Mac

    You see this window: 4. Click Select Printer and follow the on-screen instructions to transfer your product's fax settings to the FAX Utility. Note: For detailed information, click Help or Open Online Help. Parent topic: Setting Up Fax Features Setting Up Fax Features Using the Fax Utility - Mac You can set up your fax header and select your fax settings using the FAX Utility for Mac.

  • Page 165: Setting Up Contacts And Contact Groups

    1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select the FAX option for your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2.

  • Page 166: Setting Up Contacts Using The Product Control Panel

    Parent topic: Faxing Setting Up Contacts Using the Product Control Panel You can set up your contacts and contact groups using the control panel on your product. Creating a Contact Editing or Deleting a Contact Creating a Contact Group Editing or Deleting a Contact Group Parent topic: Setting Up Contacts and Contact Groups Creating a Contact...
  • Page 167 You see a screen like this: 4. Select Add Entry. 5. Select Add Contact. You see a screen like this: 6. Select the registry number you want to use for the contact you are adding. 7. Select the Name field, use the displayed keyboard to enter the contact name (up to 30 characters), and select OK.

  • Page 168: Editing Or Deleting A Contact

    8. Select the Index Word field, use the displayed keyboard to enter a word to use when searching for an entry (up to 30 characters), and select OK. (This field is optional.) 9. Select the Fax Number field, and use the displayed keypad to enter the fax number, and select OK. You can enter up to 64 characters.

  • Page 169: Creating A Contact Group

    3. Select Contacts. 4. Select the icon next to the contact you want to edit or delete. You see a screen like this: 5. Do one of the following: • To delete the contact, select Delete and select Yes on the confirmation screen. •...
  • Page 170 You see a screen like this: 3. Select Contacts. 4. Select Add Entry. 5. Select Add Group. You see a screen like this: 6. Select the registry number you want to use for the group you are adding. 7. Select the Group Name field, use the displayed keyboard to enter the group name (up to 30 characters), and select OK.

  • Page 171: Editing Or Deleting A Contact Group

    8. Select the Index Word field, use the displayed keyboard to enter a word to use when searching for a group (up to 30 characters), and select OK. (This field is optional.) 9. Select Contact(s) Added to the Group. You see your contacts list. 10.

  • Page 172: Importing Contacts Using The Fax Utility - Windows

    1. Do one of the following: • Windows 10: Click and select EPSON Software. • Windows 8.x: Navigate to the Apps screen. • Windows (other versions): Click or Start > Programs or All Programs > EPSON Software. 2. Select FAX Utility.
  • Page 173 The first time you use the FAX Utility, you see this introduction window: 3. Read about the FAX Utility and click Close at the bottom of the window.
  • Page 174 You see this window: 4. To edit the contacts list on your product, click Contacts. 5. Do one of the following: • To edit a contact, select it in the list and click the icon. • To delete a contact, select it in the list and click the icon.

  • Page 175: Setting Up Speed/Group Dial Lists Using The Fax Utility - Mac

    You see this window: 7. Select File > Import From Windows Address Book. 8. Select the contacts you want to import and click OK. Note: For detailed information, select Help or Open Online Help. Parent topic: Setting Up Contacts and Contact Groups Setting Up Speed/Group Dial Lists Using the Fax Utility - Mac You can set up your speed dial and group dial lists using the FAX Utility.
  • Page 176 You see this window: 3. Select your FAX product in the Printer list. 4. Select Speed Dial/Group Dial List. You see this window:...

  • Page 177: Sending Faxes

    5. To add an entry, double-click an empty entry. Note: To edit an entry, select it and change the information. To delete an entry, select it and press the Delete key on your keyboard. 6. Do one of the following: •...
  • Page 178 Note: You can send a black-and-white fax to up to 100 contacts or 99 groups at a time, or send a color fax to one recipient at a time. If your recipient's fax machine does not print in color, your fax is automatically sent in black-and-white.

  • Page 179: Fax Sending Options

    • Select from the sent fax history: Select Recent to display the sent fax history. Select a recipient from the list. Note: To delete selected recipients, press the number of multiple recipients displayed in the upper right corner of the LCD screen. Select each recipient you want to delete and select Remove. 5.
  • Page 180 Setting Options Description Color Mode B&W Select whether to scan images in color or black and white Color Resolution Standard Adjusts the scan resolution and print quality of outgoing faxes Fine Photo Density Varying levels Select from various density levels available Remove Background Auto...

  • Page 181: Sending A Fax At A Specified Time

    Sending a Fax at a Specified Time You can send a fax at a time of your choice. You can only schedule one fax at a time. Note: Make sure the product's date and time settings are correct. You can only send faxes in black-and- white when you use this option.

  • Page 182: Dialing Fax Numbers From A Connected Telephone

    After scanning your originals, your product dials the number and sends the fax at the specified time. Note: If the product is turned off at the specified time, the fax is sent when it is powered on. Parent topic: Sending Faxes from the Product Control Panel Related references Fax Sending Options Basic Settings - Fax...

  • Page 183: Sending Faxes Using The Fax Utility - Windows

    7. Hang up the telephone. Parent topic: Sending Faxes from the Product Control Panel Related references Fax Sending Options Related topics Placing Originals on the Product Sending Faxes Using the Fax Utility - Windows You can send a fax from a printing program in Windows. You can fax up to 100 pages at a time, including a cover sheet.
  • Page 184 3. To change the Paper Size, Orientation, Color, Image Quality, or Character Density settings, click the Preferences or Properties button. Note: If you see a Setup, Printer, or Options button, click it. Then click Preferences or Properties on the next screen. For more information about selecting fax print settings, click Help. 4.

  • Page 185: Sending Faxes Using The Fax Utility - Mac

    7. Enter the recipient's name and fax number or select a recipient from the phonebook, then click Next. Note: For detailed instructions on using the Epson FAX Utility, click Help. 8. Select a cover sheet and enter a subject and message, then click Next.
  • Page 186 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3. Select your product FAX option as the Printer setting. 4.
  • Page 187 You see this window: 7. Do one of the following to choose your recipient: • Select a name or group from the Recipient List. • Enter a name, company, and fax number and click the + button. • Click the icon and select a recipient from your address book.

  • Page 188: Receiving Faxes

    You see this window: 9. Select the Color and Image Quality settings you want to use for your fax. 10. Click Fax. Parent topic: Sending Faxes Receiving Faxes See these sections to receive faxes with your product. Fax Reception Receiving Faxes Automatically Receiving Faxes Manually Receiving a Fax by Polling Saving and Viewing Received Faxes...

  • Page 189: Receiving Faxes Automatically

    If you connected a telephone to your product so you can use the same phone line for faxes and voice calls, you can also set your product to receive faxes manually. This allows you to check for a fax tone using the telephone and press a button on your product to receive the fax.

  • Page 190: Receiving A Fax By Polling

    3. If you hear a fax tone, select Fax on the LCD display. Note: To receive a fax using the attached telephone instead of the product control panel, enable the Fax Settings > Basic Settings > Remote Receive setting. 4. Select Send/Receive. 5.

  • Page 191: Saving And Viewing Received Faxes

    4. Set Polling Receive to On. 5. Select Close. 6. Enter the fax number you expect to receive the fax from. 7. Select Polling to start receiving the fax. Parent topic: Receiving Faxes Saving and Viewing Received Faxes You can save received faxes in your product's memory and view them on the LCD screen. The inbox can hold up to 100 documents but can vary depending on the file size of the documents.

  • Page 192: Selecting Received Fax Options Using The Fax Utility - Windows

    1. Do one of the following: • Windows 10: Click and select EPSON Software. • Windows 8.x: Navigate to the Apps screen. • Windows (other versions): Click or Start > Programs or All Programs > EPSON Software. 2. Select FAX Utility.
  • Page 193 The first time you use the FAX Utility, you see this introduction window: 3. Read about the FAX Utility and click Close at the bottom of the window.
  • Page 194 You see this window: 4. To save faxes received by your product on your computer, select Save received faxes on this computer. 5. Select the destination folder and other options, and click OK. You return to the FAX Utility window. 6.

  • Page 195: Checking Fax Status

    7. Select how often you want to be notified of received faxes and click OK. Note: For detailed information, click Help or Open Online Help. Parent topic: Receiving Faxes Checking Fax Status You can check the status of current fax jobs, or faxes that have been received or sent on the product control panel.

  • Page 196: Printing Fax Reports

    Printing Fax Reports You can print several types of fax reports whenever necessary. 1. Press the home button, if necessary. 2. Select Fax. You see a screen like this: 3. Select the icon. 4. Select Fax Report. 5. Select the fax report you want to print. Fax Report Options Parent topic: Faxing...
  • Page 197 Fax Settings List Print a list of the current fax communication settings. Protocol Trace Print a detailed report for the previous sent or received fax. Parent topic: Printing Fax Reports...

  • Page 198: Replacing Ink Cartridges And Maintenance Boxes

    Note: Please dispose of your used Epson branded ink cartridges and maintenance boxes responsibly and in accordance with local requirements. If you would like to return your used ink cartridges and maintenance boxes to Epson for proper disposal, please go to epson.com/recycle...

  • Page 199: Checking Cartridge And Maintenance Box Status - Windows

    You see a screen like this: Note: The displayed ink and maintenance box levels are approximate. 3. For more information, select Print Supply Status Sheet. Parent topic: Check Cartridge and Maintenance Box Status Related tasks Removing and Installing Ink Cartridges Checking Cartridge and Maintenance Box Status - Windows A low ink reminder appears if you try to print when ink is low, and you can check your cartridge or maintenance box status at any time using a utility on your Windows computer.
  • Page 200 Note: If any of the cartridges installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate cartridge status. 3. To disable the low ink reminder, right-click the product icon in the Windows taskbar and select...
  • Page 201 You see this window: 4. Deselect the See Low Ink Reminder alerts checkbox at the bottom of the screen. 5. To disable promotional offers, deselect the Display Epson Offers checkbox. 6. Click OK. Parent topic: Check Cartridge and Maintenance Box Status...

  • Page 202: Checking Cartridge And Maintenance Box Status - Mac

    1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2. Select EPSON Status Monitor. You see this window:...

  • Page 203: Purchase Epson Ink Cartridges And Maintenance Box

    Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Note: Your printer is designed to work only with genuine Epson-brand ink cartridges. Other brands of ink cartridges and ink supplies are not compatible and, even if described as compatible, may not function properly or at all.

  • Page 204: Removing And Installing Ink Cartridges

    Magenta 202XL Yellow 202XL Parent topic: Purchase Epson Ink Cartridges and Maintenance Box Related references Ink Cartridge Specifications Removing and Installing Ink Cartridges Make sure you have your replacement cartridges handy before you begin. You must install new cartridges immediately after removing the old ones.
  • Page 205 2. Lift up the scanner unit until it clicks. Caution: Do not move the print head by hand; otherwise, you may damage your product. Do not touch the flat white cable or translucent film inside the product.
  • Page 206 3. Squeeze the tab on the cartridge and lift the cartridge straight up to remove it. Note: Dispose of used cartridges carefully. Do not take the used cartridge apart or try to refill it. Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water.
  • Page 207 Caution: Do not shake the cartridges after opening the packages, or ink may leak. 5. Remove the cartridge from the package. Caution: Do not touch the areas shown here. Doing so may prevent normal operation and printing.
  • Page 208 6. Remove the yellow tape from the cartridge. Caution: Do not remove any other labels or seals, or the ink cartridge may leak or become unusable. 7. Insert the new cartridge into the holder and push it down until it clicks into place.
  • Page 209 Always store ink cartridges with the label facing up; do not store cartridges upside-down. Parent topic: Replacing Ink Cartridges and Maintenance Boxes Related concepts Purchase Epson Ink Cartridges and Maintenance Box Related references Ink Cartridge Safety Instructions Related tasks Viewing Animations...

  • Page 210: Printing With Black Ink And Expended Color Cartridges

    Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software...

  • Page 211: Printing With Expended Color Cartridges - Mac

    Epson website for use with Windows 10 S; you must obtain software only from the Windows Store. Note: To use this feature, Epson Status Monitor must be enabled. 1. Click Cancel or Cancel Print to cancel your print job.
  • Page 212 4. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. 5. Select Driver or Options. You see a screen like this: 6. Select On as the Permit temporary black printing setting. 7.

  • Page 213: Conserving Low Black Ink With Windows

    The following window appears when black ink runs low and there is more color ink. Note: The window appears only when you have selected Plain Paper/Bright White Paper as the paper type setting, and depends on other selected print settings. To use this feature, Epson Status Monitor must be enabled.
  • Page 214 Keep the maintenance box away from direct sunlight. Note: The maintenance box is a user-replaceable part and is not covered by the product warranty. Parent topic: Replacing Ink Cartridges and Maintenance Boxes Related concepts Purchase Epson Ink Cartridges and Maintenance Box Related tasks Viewing Animations...

  • Page 215: Adjusting Print Quality

    If your print quality declines, you may need to run a utility to clean or align the print head. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...

  • Page 216: Checking The Nozzles Using The Product Control Panel

    Checking the Nozzles Using the Product Control Panel You can check the print head nozzles using the control panel on your product. 1. Load a few sheets of plain paper in the product. 2. Press the home button, if necessary. 3.
  • Page 217 If you don’t see any improvement after cleaning the print head up to 4 times, wait at least 6 hours without printing or longer if printing. Then try cleaning the print head again. If quality still does not improve, contact Epson.

  • Page 218: Checking The Nozzles Using A Computer Utility

    Parent topic: Print Head Nozzle Check Related tasks Cleaning the Print Head Using the Product Control Panel Related topics Replacing Ink Cartridges and Maintenance Boxes Checking the Nozzles Using a Computer Utility You can check the print head nozzles using a utility on your Windows or Mac computer. 1.
  • Page 219 You see a window like this: 4. Click Print.

  • Page 220: Print Head Cleaning

    5. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 6. If there are no gaps, click Finish. If there are gaps or the pattern is faint, clean the print head. Parent topic: Print Head Nozzle Check Related tasks...

  • Page 221: Cleaning The Print Head Using The Product Control Panel

    Note: You cannot clean the print head if an ink cartridge is expended, and may not be able to clean it when a cartridge is low. You must replace the cartridge first. Cleaning the Print Head Using the Product Control Panel Cleaning the Print Head Using a Computer Utility Parent topic: Print Head Maintenance...

  • Page 222: Cleaning The Print Head Using A Computer Utility

    If you don’t see any improvement after cleaning the print head up to 4 times, wait at least 6 hours without printing or longer if printing. Then try cleaning the print head again. If quality still does not improve, contact Epson. Parent topic:...
  • Page 223 2. Do one of the following: • Windows: Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click • Mac: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers &...
  • Page 224 If you don’t see any improvement after cleaning the print head up to 4 times, wait at least 6 hours without printing or longer if printing. Then try cleaning the print head again. If quality still does not improve, contact Epson. Parent topic:...

  • Page 225: Aligning The Print Head Using The Product Control Panel

    Related topics Replacing Ink Cartridges and Maintenance Boxes Aligning the Print Head Using the Product Control Panel If your printouts become grainy or blurry, you notice misalignment of vertical lines, or you see dark or light horizontal bands, you may need to align the print head. Note: Banding may also occur if your print head nozzles need cleaning.
  • Page 226 7. Check the printed pattern on the alignment sheet and select the pattern with the least misaligned vertical line. 8. Select Vertical Alignment and follow the on-screen instructions to print an alignment sheet. 9. Check the printed pattern on the alignment sheet and for each set of patterns, select the number representing the pattern with the least amount of separation or overlap.

  • Page 227: Cleaning The Paper Guide

    12. Select Horizontal Alignment and follow the on-screen instructions to print an alignment sheet. 13. Check the printed pattern on the alignment sheet and select the number representing the pattern with the least amount of separation or overlap. 14. Continue following the rest of the on-screen instructions to finish with the alignment. Parent topic: Adjusting Print Quality Cleaning the Paper Guide...

  • Page 228: Viewing Product Status Information

    4. Scroll down and select Paper Guide Cleaning. 5. Follow the on-screen instructions to clean the paper guide. 6. Repeat these steps as necessary until the paper comes out clean. Parent topic: Adjusting Print Quality Related tasks Cleaning the Paper Rollers Cleaning the Print Head Path Viewing Product Status Information You can view or print information about your product's status and settings.
  • Page 229 • Print Status Sheet > Usage History Sheet to print your product's usage history • Print Counter to view or print a sheet displaying the total number of prints your product has produced Parent topic: Adjusting Print Quality...

  • Page 230: Cleaning And Transporting Your Product

    Cleaning and Transporting Your Product See these sections if you need to clean or transport your product. Cleaning Your Product Cleaning the Paper Rollers Cleaning the Print Head Path Transporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Caution: Do not use a hard brush, alcohol, or paint thinner to clean the product or you may damage it.
  • Page 231 6. Clean the scanner glass and the glass area on the left with a soft, lint-free cloth (microfiber is recommended) moistened with a little glass cleaner. Caution: Do not spray glass cleaner directly on the glass and do not press the glass surface with any force.
  • Page 232 9. Use a soft, dry, lint-free cloth (microfiber is recommended) to clean the rollers and the interior of the ADF. 10. Open the ADF input tray.

  • Page 233: Cleaning The Paper Rollers

    11. Clean the area shown here. 12. Clean the outer case and control panel with a soft, dry cloth. Do not use liquid or chemical cleansers. Parent topic: Cleaning and Transporting Your Product Cleaning the Paper Rollers If you encounter issues with paper feeding from the cassettes, clean the paper rollers inside your product.
  • Page 234 4. Slide out the paper cassette and remove any loaded paper. 5. Place the product on its side as shown. Warning: Be careful not to trap your fingers under the product.

  • Page 235: Cleaning The Print Head Path

    6. Use a soft, moist cloth to clean the cassette rollers shown here. Gently rotate the rollers to clean them completely. 7. Return the product to its normal position. Caution: Do not leave the product on its side for an extended period of time. Ink may leak. 8.
  • Page 236 Caution: Do not use any other liquid to clean the print head path or you may damage your product. 1. Turn off the product. 2. Unplug the power cable. 3. Disconnect any connected cables. 4. Lift up the scanner unit. 5.
  • Page 237 Translucent film Print head rail Caution: Do not touch the flat white cable or the print head rail; otherwise, you may not be able to print. Do not wipe off the grease on the rail. 6. Moisten a cotton swab with the water and detergent mixture and squeeze out any excess moisture. Use it to lightly wipe ink off the translucent film.

  • Page 238: Transporting Your Product

    Transporting Your Product If you need to store your product or transport it a long distance, prepare it for transportation as described here. Caution: During transportation and storage, follow these guidelines: • Avoid tilting the product or turning it upside down. Also avoid placing the product on its side for an extended period of time.
  • Page 239 3. Secure the ink cartridge holder to the case with tape. Caution: Do not place tape on the white flat cable inside the product; otherwise, you may damage your product. 4. Lower the scanner unit. 5. Remove all the paper from the product. 6.
  • Page 240 8. Close all parts on the product as shown. 9. Place the product in its original packing materials, if possible, or use equivalent materials with cushioning around the product. Keep the product level during transportation. Be sure to remove the tape from the ink cartridge holder before turning on your product.

  • Page 241: Solving Problems

    Solving Scanned Image Quality Problems Solving Faxing Problems Uninstall Your Product Software Where to Get Help Checking for Software Updates It's a good idea to check Epson's support website occasionally for free updates to your product software. Visit epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support...

  • Page 242: Product Status Messages

    Software program group, accessible by the Start button, or on the Start or Apps screens, depending on your version of Windows. • OS X: You can manually update the software by opening the Applications > Epson Software folder and selecting EPSON Software Updater.
  • Page 243 The printer's borderless The ink pad is at the end of its service life. Turn off the product and contact printing ink pad has Epson for support. reached the end of its service life. It is not a user-replaceable part.
  • Page 244 During the life of your product it may reach a condition where either satisfactory print quality cannot be maintained or the ink pads have reached the end of their usable life. The Epson Status Monitor, your LCD screen, or lights on the control panel will advise you when these parts need replacing. If this happens during the standard warranty of the product, the exchange of the product or replacement of the pads is covered under the standard warranty.

  • Page 245: Running A Product Check

    • If the page prints but the nozzle check pattern has gaps, clean the print head. • If the page does not print, the product may have a problem. Check the other solutions in this manual. If they do not work, contact Epson.

  • Page 246: Resetting Control Panel Defaults

    Parent topic: Solving Problems Related concepts Print Head Maintenance Uninstall Your Product Software Resetting Control Panel Defaults If you have a problem with settings on the product control panel, you can reset them to their factory defaults. You can choose which settings to reset or reset them all. 1.

  • Page 247: Solving Setup Problems

    • If the product's print head stops moving or making noise, and the charging process has not finished after approximately 5 minutes, turn off your product. Turn it back on and check to see if charging is still in progress. If it is still in progress, contact Epson for help. Parent topic:...

  • Page 248: Software Installation Problems

    Check these solutions if you have problems setting up or using your product on a network. Note: Breakdown or repair of this product may cause loss of fax and network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your fax and network data and settings.

  • Page 249: Product Cannot Connect To A Wireless Router Or Access Point

    Product Cannot Connect to a Wireless Router or Access Point If your product has trouble finding or connecting to a wireless router or access point, try these solutions: • If you are connecting the product via Wi-Fi Protected Setup (WPS) and the Wi-Fi icon on your product's LCD screen is not lit or does not appear, make sure you select one of the WPS options from the product control panel within 2 minutes of pressing the WPS button on your router.

  • Page 250: Network Software Cannot Find Product On A Network

    Note: If you are reading these instructions online, you will lose your Internet connection when you initialize your router, so note the next step before initializing it. 4. Download your product software from the Epson website using the instructions on the Start Here sheet.

  • Page 251: Product Does Not Appear In Mac Printer Window

    • Check to see if your wireless router or access point has an enabled Privacy Separator function that is preventing detection of your device over the network. See your router or access point documentation for instructions on disabling the Privacy Separator function. Parent topic: Solving Network Problems Related concepts...

  • Page 252: Cannot Print Over A Network

    Wi-Fi or Wired Networking Cannot Scan Over a Network If you cannot start Epson Scan 2 for scanning over a network, try these solutions: • If you cannot scan from your product control panel, make sure you restarted your computer after installing the product software.

  • Page 253: Solving Copying Problems

    • If network communication was interrupted while starting Epson Scan 2, exit Epson Scan 2, wait a few seconds, and restart it. If Epson Scan 2 cannot restart, turn off your product, turn it back on, and try restarting Epson Scan 2 again.

  • Page 254: Product Makes Noise, But Nothing Copies

    Product Makes Noise, But Nothing Copies If your product makes a noise, but nothing copies, try these solutions: • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary.

  • Page 255: Paper Jams Inside The Product

    • For best results, follow these guidelines: • Use new, smooth, high-quality paper that is not curled, creased, old, too thin, or too thick. • Load paper in the cassette printable side down. • Follow any special loading instructions that came with the paper. Parent topic: Solving Paper Problems Related references...

  • Page 256: Solving Problems Printing From A Computer

    • If paper is wrinkled when it ejects, it may be damp or too thin. Load new paper and be sure to select the correct paper type setting when you reprint. Parent topic: Solving Paper Problems Related references Paper or Media Type Settings - Printing Software Paper Type Settings - Control Panel Related tasks Loading Paper in the Cassette...

  • Page 257: Product Icon Does Not Appear In Windows Taskbar

    2. Click the Maintenance tab. 3. Click the Extended Settings button. 4. Select Enable EPSON Status Monitor 3 and click OK. 5. Click the Monitoring Preferences button. 6. Click the checkbox for the option that adds the shortcut icon to the taskbar.
  • Page 258 1. Click and select Computer or My Computer. Double-click the C: drive and open these folders: ProgramData > EPSON > PRINTER. Note: If you do not see the ProgramData folder, open the Organize menu and select Folder and search options. In the window that appears, click the View tab, select Show hidden files, folders,...

  • Page 259: Solving Page Layout And Content Problems

    2. Right-click the EPAUDF01.AUD file and select Delete. 3. Restart your computer and try printing again. Parent topic: Solving Problems Printing from a Computer Related references Windows System Requirements Mac System Requirements Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac Selecting Printing Preferences - Mac Selecting the Paper Settings - Control Panel...

  • Page 260: Too Many Copies Print

    Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Additional Layout and Print Options - Windows Selecting Basic Print Settings - Mac Selecting Print Layout Options - Mac Too Many Copies Print Make sure that the Copies setting in your printing program or printer software is not set for multiple copies.

  • Page 261: Incorrect Margins On Printout

    Incorrect Margins on Printout If your printed page has incorrect margins, try these solutions: • Make sure you selected the correct paper size settings in your printing program and printer software. • Make sure you selected the correct margins for your paper size in your printing program. •...

  • Page 262: Incorrect Characters Print

    • Make sure the image size and the paper size are set correctly; if the image is small, the enlargement may not be enough to cover the paper. • Access the Extended Settings (Windows) or Printing Preferences (Mac) and select Remove White Borders.

  • Page 263: Incorrect Image Size Or Position

    Incorrect Image Size or Position If your printed image is the wrong size or in the wrong position, try these solutions: • Make sure you selected the correct paper size and layout settings in your printing program and printer software. •...

  • Page 264: Solving Print Quality Problems

    Parent topic: Solving Page Layout and Content Problems Related tasks Loading Paper in the Cassette Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac Aligning the Print Head Using the Product Control Panel Solving Print Quality Problems Check these sections if your printouts have problems with print quality, but your image looks fine on your computer screen.

  • Page 265: Blurry Or Smeared Printout

    • Make sure your paper meets the specifications for your product. • Use Epson papers to ensure proper saturation and absorption of genuine Epson inks. • Make sure the paper type setting in your product software matches the type of paper you loaded.

  • Page 266: Faint Printout Or Printout Has Gaps

    Note: Your product will not operate properly while tilted at an angle. Place it on a flat, stable surface that extends beyond the base of the product in all directions. Parent topic: Solving Print Quality Problems Related concepts Print Head Maintenance Related references Paper Specifications Related tasks...

  • Page 267: Grainy Printout

    Cleaning the Paper Guide Related topics Replacing Ink Cartridges and Maintenance Boxes Grainy Printout If your printouts are grainy, try these solutions: • Make sure you loaded the printable side of the paper correctly for your product. • Select a higher print quality setting and turn off any high speed settings in your product software. •...

  • Page 268: Incorrect Colors

    • Your printed colors can never exactly match your on-screen colors. However, you can use a color management system to get as close as possible. Try using the color management options in your printer software. • For best results, use genuine Epson paper. Parent topic: Solving Print Quality Problems...

  • Page 269: Scanning Software Does Not Operate Correctly

    Mac: Open the Applications folder, click Epson Software, and click Epson Scan 2 Utility. Make sure the correct product is selected. If necessary, select the Other tab and click Reset. • Make sure you do not have multiple versions of Epson Scan 2 installed. If you do, uninstall both versions and install one version.

  • Page 270: Scanning Is Slow

    Solving Scanning Problems Related concepts Uninstall Your Product Software Related tasks Scanning in Epson Scan 2 Scanning is Slow If scanning becomes slow, try these solutions: • Scan your original at a lower resolution, if possible. • Make sure your system meets the requirements for your operating system. If you are scanning a high- resolution image, you may need more than the minimum requirements.

  • Page 271: Image Consists Of A Few Dots Only

    • If the Image Type setting is Black & White, adjust the Threshold and scan again. Parent topic: Solving Scanned Image Quality Problems Related tasks Scanning in Epson Scan 2 Related topics Placing Originals on the Product Line of Dots Appears in All Scanned Images If a line of dots appears in all your scanned images, clean the scanner glass with a soft, dry, lint-free cloth or use a small amount of glass cleaner on the cloth, if necessary.

  • Page 272: Image Is Distorted Or Blurry

    • Your product will not operate properly while tilted at an angle. Place your product on a flat, stable surface that extends beyond its base in all directions. • Adjust these Epson Scan 2 settings (if available) and try scanning again: • Increase the Resolution setting.

  • Page 273: Back Of Original Image Appears In Scanned Image

    Check the color matching and color management capabilities of your computer, display adapter, and the software you are using to see if they are affecting the palette of colors you see on your screen. To adjust the colors in your scanned image, adjust these Epson Scan 2 settings (if available) and try scanning again: •...

  • Page 274: Scanned Image Edges Are Cropped

    Cannot Send or Receive Faxes If you cannot send or receive faxes, try these solutions: • If you are faxing from a computer, use the Epson FAX Utility to send your fax. • Make sure the recipient's fax machine is turned on and working.
  • Page 275 Note: If your product is connected to a VoIP (Voice over Internet Protocol) phone line, keep in mind that fax machines are designed to work over analog phone lines. Epson cannot guarantee that fax transmission will work when using VoIP.

  • Page 276: Cannot Receive Faxes With A Telephone Connected To Your Product

    Related topics Sending Faxes Receiving Faxes Cannot Receive Faxes with a Telephone Connected to Your Product If you cannot receive faxes when a telephone is connected to your product, try these solutions: • Make sure your telephone is connected to your product's EXT port. •...

  • Page 277: Sent Fax Quality Is Poor

    Related references Fax Sending Options Related tasks Saving and Viewing Received Faxes Sent Fax Quality is Poor If the sent fax quality is poor, try these solutions: • Clean the scanner glass. • Clean the ADF. • Try changing the resolution or density setting on the control panel. •...

  • Page 278: Received Fax Quality Is Poor

    Related tasks Placing Originals on the Scanner Glass Selecting the Paper Settings - Control Panel Cleaning Your Product Related topics Sending Faxes Received Fax Quality is Poor If you receive a poor quality fax, try these solutions: • Try enabling the error correction mode (ECM) setting. •...

  • Page 279: Uninstall Your Product Software

    In the next window, select your product and click OK. Then follow any on-screen instructions. 4. Do one of the following to uninstall Epson Event Manager, then follow any on-screen instructions: • Windows 10/8.x: Select Epson Event Manager and click Uninstall.

  • Page 280: Uninstalling Product Software - Mac

    5. Do one of the following to uninstall Epson Scan 2, then follow any on-screen instructions: • Windows 10: Select Epson Scan 2 and click Uninstall. • Windows 8.x/Windows 7/Windows Vista: Select Epson Scan 2 and click Uninstall/Change. 6. Restart your computer, then see the Start Here sheet to re-install your software.

  • Page 281: Where To Get Help

    Where to Get Help If you need to contact Epson for technical support services, use the following support options. Internet Support Visit Epson's support website at epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean) and select your product for solutions to common problems. You can download drivers and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions.

  • Page 282: Technical Specifications

    Technical Specifications These sections list the technical specifications for your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal.

  • Page 283: Mac System Requirements

    Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any non-Epson brand or type of paper. Always test a sample of paper stock before purchasing large quantities or printing large jobs.

  • Page 284: Printable Area Specifications

    16:9 wide (4 × 7.1 inches [102 × 181 mm]) Half Letter (5.5 × 8.5 inches [140 × 216 mm]) Paper types Plain paper and paper distributed by Epson Weight 17 lb (64 g/m ) to 24 lb (90 g/m...
  • Page 285 Single sheets Top/bottom/left/right: 0.12 inch (3 mm) minimum Top reduced quality area: 1.61 inches (41 mm) minimum Bottom reduced quality area: 1.46 inches (37 mm) minimum Borderless Top reduced quality area: 1.73 inches (44 mm) minimum Bottom reduced quality area: 1.57 inches (40 mm) minimum...

  • Page 286: Scanning Specifications

    Envelopes Left/right: 0.12 inch (3 mm) minimum Top/Bottom: 0.20 inch (5 mm) minimum Left reduced quality area: 0.70 inch (18 mm) minimum Right reduced quality area: 1.61 inches (41 mm) minimum Parent topic: Technical Specifications Scanning Specifications Scanner type Flatbed Photoelectric device Effective pixels 10200 ×...

  • Page 287: Automatic Document Feeder (Adf) Specifications

    Image data Color: 48 bits per pixel (16 bits per pixel per color) internal 24 bits per pixel (8 bits per pixel per color) external Grayscale: 16 bits per pixel internal 8 bits per pixel external Black and white: 16 bits per pixel internal 1 bit per pixel external Light source Parent topic:...

  • Page 288: Ink Cartridge Specifications

    Technical Specifications Ink Cartridge Specifications Note: Your printer is designed to work only with genuine Epson-brand ink cartridges. Other brands of ink cartridges and ink supplies are not compatible and, even if described as compatible, may not function properly or at all. Epson periodically provides firmware updates to address issues of security, performance, minor bug fixes and ensure the printer functions as designed.

  • Page 289: Dimension Specifications

    Cartridge life Opened package: 6 months Unopened package: do not use if the date on the package has expired Temperature Storage: –22 to 104 °F (–30 to 40 °C) 1 month at 104 °F (40 °C) Ink freezes at 3.2 °F (–16 °C) Ink thaws and is usable after 3 hours at 77 °F (25 °C) Note: For best printing results, use up a cartridge within 6 months of opening the package.

  • Page 290: Environmental Specifications

    Rated current 0.4 to 0.2 A Power consumption Standalone copying: Approximately 12 W (ISO/IEC24712) Ready mode: Approximately 5.4 W Sleep mode: Approximately 1 W Power off mode: Approximately 0.2 W Parent topic: Technical Specifications Environmental Specifications Temperature Operating: 50 to 95 °F (10 to 35 °C) Storage: –4 to 104 °F (–20 to 40 °C) 1 month at 104 °F (40 °C) Humidity...

  • Page 291: Safety And Approvals Specifications

    • Manufacturer: Askey Computer Corporation. • Type: WLU6320-D69 (RoHS) This product conforms to Part 15 of FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended...
  • Page 292 modification of the product. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device. To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding.

  • Page 293: Notices

    Notices Check these sections for important notices about your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal.
  • Page 294 • Do not let the power cord become damaged or frayed. Place it to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place objects on top of it and do not allow it to be stepped on or run over. Be careful to keep the cord straight at each end.

  • Page 295: Ink Cartridge Safety Instructions

    • Do not use aerosol products that contain flammable gases inside or around the product. Doing so may cause fire. • Do not press too hard on the document table when placing originals. • Do not open the scanner section while the product is copying, printing, scanning, or performing any other functions.

  • Page 296: Wireless Connection Safety Instructions

    • Do not use a pointy or sharp object, such as a pen or your fingernail, to operate the LCD screen. • If the LCD screen chips or cracks, do not touch or attempt to remove the broken pieces; contact Epson for support.

  • Page 297: Telephone Equipment Safety Instructions

    Important Privacy Notice (Printer Serial Number) As part of setup, your product's serial number will be sent to a secure Epson server so that you can be eligible to participate in programs we may offer from time to time, including the Epson ink replenishment program.
  • Page 298 If you have problems with this product and require technical or customer support, please visit www.epson.com for more information. This product is not intended to be repaired by the customer. If you experience trouble connecting this equipment to a telephone line, please contact: Name: Epson America, Inc.
  • Page 299 contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time it is sent and an identification of the business or other entity, or other individual sending the message and the telephone number of the sending machine or such business, other entity, or individual.

  • Page 300: Binding Arbitration And Class Waiver

    1. DISPUTES, BINDING INDIVIDUAL ARBITRATION, AND WAIVER OF CLASS ACTIONS AND CLASS ARBITRATIONS 1.1 Disputes. The terms of this Section 1 shall apply to all Disputes between you and Epson. The term "Dispute" is meant to have the broadest meaning permissible under law and includes any dispute, claim,...
  • Page 301 1.3 Pre-Arbitration Steps and Notice. Before submitting a claim for arbitration, you and Epson agree to try, for sixty (60) days, to resolve any Dispute informally. If Epson and you do not reach an agreement to resolve the Dispute within the sixty (60) days), you or Epson may commence an arbitration. Notice to Epson must be addressed to: Epson America, Inc., ATTN: Legal Department, 3840 Kilroy Airport Way,...
  • Page 302 Epson's last written offer, if any, to settle the Dispute, Epson will: (i) pay you $1,000 or the amount of the award, whichever is greater; (ii) pay you twice the amount of your reasonable attorney's fees, if any;...

  • Page 303: Trademarks

    Agreement by sending a written letter to the Epson Address within thirty (30) days of your assent to this Agreement (including without limitation the purchase, download, installation of the Software or other applicable use of Epson Hardware, products and services) that specifies (i)

  • Page 304: Copyright Notice

    Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.

  • Page 305: A Note Concerning Responsible Use Of Copyrighted Materials

    Copyright Notice A Note Concerning Responsible Use of Copyrighted Materials Epson encourages each user to be responsible and respectful of the copyright laws when using any Epson product. While some countries' laws permit limited copying or reuse of copyrighted material in certain circumstances, those circumstances may not be as broad as some people assume.

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