Samsung C JG5 Series User Manual
Gaming monitor
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USER MANUAL
Gaming Monitor
C*JG5*
The color and the appearance may differ depending on the product, and the specifications are subject to change without prior
notice to improve the performance.
The contents of this manual are subject to change without notice to improve quality.
© Samsung Electronics
Samsung Electronics owns the copyright for this manual.
Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited.
Trademarks other than that of Samsung Electronics are owned by their respective owners.
An administration fee may be charged in the following situations:
(a) An engineer is called out at your request, but it is found that the product has no defect (i.e., where the user manual
has not been read).
(b) You bring the unit to a repair centre, but it is found that the product has no defect (i.e., where the user manual has not
been read).
You will be informed of the administration fee amount before a technician visits.
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Table of Contents
Related Manuals for Samsung C JG5 Series
Summary of Contents for Samsung C JG5 Series
- Page 1 © Samsung Electronics Samsung Electronics owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited. Trademarks other than that of Samsung Electronics are owned by their respective owners.
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Page 2: Table Of Contents
Connection Using an DP Cable Sharpness Installation Connecting to Headphones Color Operation Connecting the Power Tidying Up the Connected Cables SAMSUNG MAGIC Upscale Correct posture to use the product HDMI Black Level Preparations Driver Installation Eye Saver Mode Setting Optimum Resolution Parts... - Page 3 Table of contents Setup and Reset Troubleshooting Guide Volume Requirements Before Contacting Samsung Customer Service Center Eco Saving Plus Testing the Product Checking the Resolution and Frequency Off Timer Check the following. PC/AV Mode Q & A DisplayPort Ver. Source Detection...
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Page 4: Before Using The Product
High-glossy models can develop white stains on the surface if an ultrasonic wave humidifier is used nearby. ― Contact your nearest Samsung Customer Service Center if you want to clean the inside of the product (Service fee will be charged.) -
Page 5: Cleaning
• Do not disconnect the power cord while the product is being used. • Only use the power cord provided with your product by Samsung. Do not use the power cord with other products. • Keep the power socket where the power cord is connected unobstructed. -
Page 6: Installation
‒ Be sure to consult Samsung Customer Service Center if you want to install the product at such a • Do not expose the product to direct sunlight, heat, or a hot object such as a stove. -
Page 7: Operation
‒ Be sure to power off the product and disconnect the power cord when water or other foreign ‒ Contact Samsung Customer Service Center for repairs. substances have entered the product. Then contact Samsung Customer Service Center. • To move the product, first disconnect all the cables from it, including the power cable. - Page 8 Caution • Leaving the screen fixed on a stationary image for an extended period of time may cause afterimage • Insert the power plug into the AC/DC adapter until a click sound is heard. burn-in or defective pixels. • Do not insert only the power plug into the power outlet. ‒...
- Page 9 • Do not hold the product upside-down or move it by holding the stand. ‒ The product may fall and become damaged or cause an injury. • Looking at the screen too close for an extended period of time can deteriorate your eyesight. •...
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Page 10: Preparations
Chapter 02 Preparations Parts Parts Description Multi directional button that helps navigate. ― JOG button is located in the bottom of the screen center, and has 5 JOG Button directions as UP/DOWN/LEFT/RIGHT/PRESS(ENTER). Control Panel This LED is power status indicator and works as •... -
Page 11: Function Key Guide
Function Key Guide Icons Description Selects by moving the JOG button in the function key guide screen. ― To enter the main menu or to use other items, press the JOG button to display the Function Key Guide. You Menu The OSD (On Screen Display) of your Monitor’s feature appears. -
Page 12: Changing Brightness, Contrast And Sharpness Settings
Changing Brightness, Contrast and Sharpness settings When the monitor displays nothing (i.e. Power saving mode or Non-signal mode), 2 direct keys for control source and power could be used as below. You can adjust Brightness, Contrast Sharpness by moving the JOG button up or down, if no OSD menu JOG Button Power saving/Non-signal mode is displayed. -
Page 13: Changing The Volume Setting
Changing the Volume setting You can adjust Volume by moving the JOG button left or right, if no OSD menu is displayed. Volume Mute ― The displayed image may differ depending on the model. ― If the audio quality of a connected input device is poor, the Auto Mute function on the product may mute the sound or cause choppy audio when applying the headphones or speakers. -
Page 14: Types Of Ports
Types of Ports ― The functions available may vary depending on the product model. The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Refer to the actual product. HDMI IN 1 HDMI IN 2 DP IN... -
Page 15: Adjusting The Product Tilt
Adjusting the Product Tilt Anti-theft Lock ― The color and shape of parts may differ from what is shown. Specifications are subject to change without ― An anti-theft lock allows you to use the product securely even in public places. ―... -
Page 16: Precautions For Moving The Monitor
Precautions for moving the monitor • Do not directly apply pressure on the screen. • Do not hold the product upside down only by the stand. • Do not hold the screen when moving the monitor. • Hold the lower corners or edges of the monitor when moving it. -
Page 17: Installation
Installation Attaching the Stand ― Before assembling the product, place the product down on a flat and stable surface so that the screen is facing downwards. : The product is curved. Placing pressure on the product when on a flat surface may damage the product. When the product is on the ground facing up or down, do not put pressure on it. Insert the stand neck into the stand base in the Tightly fasten the connecting screw at the Place the protective Styrofoam (cushion) -
Page 18: Removing The Stand
Removing the Stand ― Before removing the stand from the monitor, place the monitor on a flat and stable surface with the screen facing down. : The product is curved. Placing pressure on the product when on a flat surface may damage the product. When the product is on the ground facing up or down, do not put pressure on it. Place the protective Styrofoam (cushion) Turn the connecting screw at the bottom of the Turn the connecting screw at the bottom of the... -
Page 19: Installing A Wall-Mount Kit Or Desktop Stand
Installing a Wall-mount Kit or Desktop Stand ― Power the product off and remove the power cable from the power socket. Co ve Ho le Remove the two screws in the direction as shown in the figure. Remove the bracket in the direction as shown in the figure. Detach the INLAY from the inside of the COVER-CLEAN BACK TERMINAL, and then attach it to the position as shown in the figure. - Page 20 ‒ The length of screws required for a wall mount that does not comply with the VESA standards may vary depending on the specifications. ‒ Do not use screws that do not comply with the VESA standards. Do not attach the wall-mount kit or desktop stand using excessive force. The product may get damaged or fall and cause personal injury. Samsung shall not be held liable for any damage or injury caused by using improper screws or attaching the wall-mount kit or desktop stand using excessive force.
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Page 21: Connecting And Using A Source Device
Chapter 03 Connecting and Using a Source Device Pre-connection Checkpoints Connecting and Using a PC ― Before connecting a source device, read the user manual provided with it. Select a connection method suitable for your PC. The number and locations of ports on source devices may differ from device to device. ―... -
Page 22: Connection Using An Dp Cable
Connection Using an DP Cable Connecting the Power DP IN ― A DP cable shorter under 1.5 m in length is recommended. Using a cable longer than 1.5 m can affect the picture quality. Connecting to Headphones Connect the power plug to the AC/DC adapter. Connect the AC/DC adapter cable to the DC 19V port on the back of the monitor. -
Page 23: Tidying Up The Connected Cables
Tidying Up the Connected Cables Connect cables to the appropriate ports. Grab the stand with one hand and use your The cables are now tidied up. Grab the stand with one hand and use the thumb other hand to close the COVER-CLEAN BACK on your other hand to remove the COVER-CLEAN TERMINAL in the direction of the arrow. -
Page 24: Correct Posture To Use The Product
Driver Installation ― You can set the optimum resolution and frequency for this product by installing the corresponding drivers. ― To install the latest version of the product driver, download it from the Samsung Electronics website at http:// www.samsung.com. Setting Optimum Resolution An information message about setting optimum resolution will appear if you power on the product for the first time after purchase. -
Page 25: Game
Chapter 04 Game A detailed description of each function is provided. Refer to your product for details. ― The functions available may vary depending on the product model. The color and shape of parts may differ In PC mode from what is shown. Specifications are subject to change without notice to improve quality. •... -
Page 26: Refresh Rate
Refresh Rate Response Time Change the screen refresh rate. A higher refresh rate can reduce eye strain. Accelerate the panel response rate to make video appear more vivid and natural. ― It is best to set • DisplayPort: 60 Hz 100 Hz 120 Hz 144 Hz... -
Page 27: Low Input Lag
Low Input Lag In AV mode • 4:3: Display the picture with an aspect ratio of 4:3. Suitable for videos and standard broadcasts. • 16:9: Display the picture with an aspect ratio of 16:9. Minimize input lag for fast reactions by reducing the video processing time. ―... -
Page 28: Screen Setup
Chapter 05 Screen Setup Configure the screen settings such as brightness. A detailed description of each function is provided. ― The functions available may vary depending on the product model. The color and shape of parts may differ In PC mode from what is shown. -
Page 29: Brightness
Mode3 A higher value will make the outline of objects clearer. ― This menu is not available when Picture Mode is set to Cinema mode. ― This menu is not available when Upscale is in Mode1 Mode2 mode. SAMSUNG MAGIC... -
Page 30: Samsung Magic Upscale
SAMSUNG MAGIC Upscale Eye Saver Mode Upscale function can enhance the layers of the picture details and the vividness of the picture. Set to an optimum picture quality suitable for eye relaxation. SAMSUNG MAGIC The function has more obvious effects on low-resolution pictures. -
Page 31: Adjusting Osd (On Screen Display) Settings
Chapter 06 Adjusting OSD (On Screen Display) settings A detailed description of each function is provided. Refer to your product for details. ― The functions available may vary depending on the product model. The color and shape of parts may differ Display Time from what is shown. -
Page 32: Setup And Reset
Chapter 07 Setup and Reset A detailed description of each function is provided. Refer to your product for details. ― The functions available may vary depending on the product model. The color and shape of parts may differ Eco Saving Plus from what is shown. -
Page 33: Off Timer
Off Timer DisplayPort Ver. Timer: Turn on Off Timer mode. Select your Displayport. ― Incorrect settings may cause the screen to go blank. If this occurs, check the device specifications. Turn Off After: The off timer can be set within a range of 1 to 23 hours. The product will automatically ―... -
Page 34: Key Repeat Time
Key Repeat Time Information Acceleration, sec, or 2 sec can be selected. If No Repeat is selected, a command responds only once View the current input source, frequency and resolution. when a button is pressed. Power LED On Configure the settings to enable or disable the power LED located at the lower part of the product. •... -
Page 35: Installing The Software
Easy Setting Box enables users to use the monitor by partitioning multiple sections. • Windows 10 32Bit/64Bit To install the latest version of Easy Setting Box, download it from the Samsung Electronics website at http://www.samsung.com. ― The software may not work properly if you do not restart the computer after the installation. -
Page 36: Troubleshooting Guide
Check the following. Customer Service Center Installation issue (PC mode) ― Before calling Samsung Customer Service Center, test your product as follows. If the problem persists, contact Samsung Customer Service Center. The screen keeps switching on and off. Check the cable connection between the product and PC, and ensure the connectors are locked. - Page 37 Sound issue Not Optimum Mode is displayed. This message appears when the signal from the graphics card exceeds the maximum resolution or frequency for the product. There is no sound. Change the maximum resolution and frequency to suit the product performance, referring to Standard Check the connection of the audio cable or adjust the volume.
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Page 38: Q & A
Q & A ― Refer to the user manual for your PC or graphics card for further instructions on adjustment. How can I change the frequency? Set the frequency on your graphics card. • Windows 7: Go to Control Panel → Appearance and Personalization → Display → Screen Resolution → Advanced settings → Monitor, and adjust Refresh rate under Monitor settings. •... -
Page 39: Specifications
HDMI1: 250 MHz ― This device is a Class B digital apparatus. Clock HDMI2: 600 MHz HDMI2: 600 MHz ― For detailed device specifications, visit the Samsung Electronics website. DisplayPort: 590 MHz DisplayPort: 590 MHz Power Supply AC100-240V~ 50/60Hz (USA only) Based on the AC voltage of the adapter. -
Page 40: Standard Signal Mode Table
Standard Signal Mode Table Model Name C27JG50QQ* / C27JG52QQ* / C32JG50QQ* / C32JG52QQ* Synchronization Horizontal Frequency 30 – 225 kHz Vertical Frequency 50 – 75 Hz (HDMI1) 50 – 144 Hz (HDMI2) 50 – 144 Hz (DisplayPort) Resolution Optimum resolution 2560 x 1440 @ 60 Hz (HDMI1) 2560 x 1440 @ 144 Hz (HDMI2) 2560 x 1440 @ 144 Hz (DisplayPort) - Page 41 C27JG50QQ* / C27JG52QQ* HDMI1 Resolution Horizontal Frequency (kHz) Vertical Frequency (Hz) Pixel Clock (MHz) Sync Polarity (H/V) IBM, 720 x 400 31.469 70.087 28.322 MAC, 640 x 480 35.000 66.667 30.240 MAC, 832 x 624 49.726 74.551 57.284 MAC, 1152 x 870 68.681 75.062 100.000...
- Page 42 C27JG50QQ* / C27JG52QQ* HDMI2 Resolution Horizontal Frequency (kHz) Vertical Frequency (Hz) Pixel Clock (MHz) Sync Polarity (H/V) 70.087 28.322 IBM, 720 x 400 31.469 66.667 30.240 MAC, 640 x 480 35.000 74.551 57.284 MAC, 832 x 624 49.726 75.062 100.000 MAC, 1152 x 870 68.681 59.940...
- Page 43 C27JG50QQ* / C27JG52QQ* DisplayPort Resolution Horizontal Frequency (kHz) Vertical Frequency (Hz) Pixel Clock (MHz) Sync Polarity (H/V) 70.087 28.322 IBM, 720 x 400 31.469 66.667 30.240 MAC, 640 x 480 35.000 MAC, 832 x 624 49.726 74.551 57.284 75.062 100.000 MAC, 1152 x 870 68.681 59.940...
- Page 44 C32JG50QQ* / C32JG52QQ* HDMI1 Resolution Horizontal Frequency (kHz) Vertical Frequency (Hz) Pixel Clock (MHz) Sync Polarity (H/V) 70.087 28.322 IBM, 720 x 400 31.469 MAC, 640 x 480 35.000 66.667 30.240 74.551 57.284 MAC, 832 x 624 49.726 75.062 100.000 MAC, 1152 x 870 68.681 VESA DMT, 640 x 480...
- Page 45 C32JG50QQ* / C32JG52QQ* HDMI2 Resolution Horizontal Frequency (kHz) Vertical Frequency (Hz) Pixel Clock (MHz) Sync Polarity (H/V) IBM, 720 x 400 31.469 70.087 28.322 MAC, 640 x 480 35.000 66.667 30.240 MAC, 832 x 624 49.726 74.551 57.284 MAC, 1152 x 870 68.681 75.062 100.000...
- Page 46 C32JG50QQ* / C32JG52QQ* DisplayPort Resolution Horizontal Frequency (kHz) Vertical Frequency (Hz) Pixel Clock (MHz) Sync Polarity (H/V) 31.469 70.087 28.322 IBM, 720 x 400 35.000 66.667 30.240 MAC, 640 x 480 49.726 74.551 57.284 MAC, 832 x 624 68.681 75.062 100.000 MAC, 1152 x 870 31.469...
- Page 47 ― Horizontal Frequency The time required to scan a single line from the left to the right side of the screen is called a horizontal cycle. The reciprocal number of a horizontal cycle is called horizontal frequency. Horizontal frequency is measured in kHz. ―...
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Page 48: Appendix
• Use of supplies or separatly sold product unspecified by Samsung. • Repair from a person besides an engineer of outsourcing service company or partner of Samsung Not a product defect Electronics Co., Ltd. • Remodeling or repairing the product by customer.