Canon PRO-500 Series Online Manual

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PRO-500 series

Online Manual

Read Me First

Printer Functions

Printing

Troubleshooting

English

Table of Contents

Troubleshooting

Summary of Contents for Canon PRO-500 Series

Page 1 PRO-500 series Online Manual Read Me First Printer Functions Printing Troubleshooting English...
Page 2: Table Of Contents
Troubleshooting Canon Inkjet Cloud Printing Center........
Page 3 Media Types You Can Use............110 Paper Load Limit.
Page 4 Setting Password............. . 171 Printer Parts.
Page 5 Printer Menu..............224 View Menu.
Page 6 Cleaning the Printer........... . . 293 Cleaning the Exterior of the Printer.
Page 7 Page Layout Printing............367 Tiling/Poster Printing.
Page 8 Canon IJ Status Monitor Description........
Page 9 Printing Using Canon Application Software........540...
Page 10 Check 4: Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup (Windows)............. . . 572 Check 5: Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup (Windows).
Page 11 Printing Does Not Start............. 616 Paper Jams.
Page 12 Error Message Appears on PictBridge (Wireless LAN) Compliant Device..... . 673 Checking Error History on Operation Panel..........675 If You Cannot Solve a Problem.
Page 13 140D..............713 140E.
Page 14 1881..............747 1890.
Page 15 520C..............783 520D.
Page 16 6941..............817 6942.
Page 17: Using This Online Manual
Using This Online Manual Symbols Used in This Document Touch-enabled Device Users (Windows) Symbols Used in This Document Warning Instructions that, if ignored, could result in death or serious personal injury caused by incorrect operation of the equipment. These must be observed for safe operation. Caution Instructions that, if ignored, could result in personal injury or material damage caused by incorrect operation of the equipment.
Page 18: Trademarks And Licenses
Adobe Systems Incorporated in the United States and/or other countries. • Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A. and licensed to Canon Inc. Note • The formal name of Windows Vista is Microsoft Windows Vista operating system.
Page 19 1. Definitions. "License" shall mean the terms and conditions for use, reproduction, and distribution as defined by Sections 1 through 9 of this document. "Licensor" shall mean the copyright owner or entity authorized by the copyright owner that is granting the License.
Page 20 litigation against any entity (including a cross-claim or counterclaim in a lawsuit) alleging that the Work or a Contribution incorporated within the Work constitutes direct or contributory patent infringement, then any patent licenses granted to You under this License for that Work shall terminate as of the date such litigation is filed.
Page 21 9. Accepting Warranty or Additional Liability. While redistributing the Work or Derivative Works thereof, You may choose to offer, and charge a fee for, acceptance of support, warranty, indemnity, or other liability obligations and/or rights consistent with this License. However, in accepting such obligations, You may act only on Your own behalf and on Your sole responsibility, not on behalf of any other Contributor, and only if You agree to indemnify, defend, and hold each Contributor harmless for any liability incurred by, or claims asserted against, such Contributor by reason of your accepting any...
Page 22 TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. ---- Part 3: Cambridge Broadband Ltd. copyright notice (BSD) ----- Portions of this code are copyright (c) 2001-2003, Cambridge Broadband Ltd. All rights reserved.
Page 23 DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
Page 24 DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
Page 25 CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
Page 26: Search Tips
Enter keywords in the search window and click (Search). You can search for target pages in this guide. Entry example: "(your product's model name) load paper" Search Tips You can search for target pages by entering keywords in the search window. Important •...
Page 27 Note • The displayed screen varies depending on your product. • Searching for Application Functions Enter your application's name and a keyword for the function you want to learn about Example: When you want to learn how to print collages with My Image Garden Enter "My Image Garden collage"...
Page 28: Printer Functions
Browse/Print Photo Items Using Pro Gallery Print Managing Paper Information on Printer Using Media Configuration Tool Managing Printer Status Using Device Management Console Using PIXMA/MAXIFY Cloud Link Print Easily from a Smartphone or Tablet with Canon PRINT Inkjet/SELPHY Printing with Windows RT...
Page 29: Connect Wirelessly With Ease In "Direct Connection
Connect Wirelessly with Ease in "Direct Connection" The printer supports "direct connection" in which you can connect to the printer wirelessly from a computer or smartphone even in an environment without a wireless router. Switch to "direct connection" with simple steps to enjoy printing wirelessly. Using Printer with Direct Connection...
Page 30: Print Photos Easily Using My Image Garden
Print Photos Easily Using My Image Garden Organize Images Easily In My Image Garden, you can register the names of people and events to photos. You can organize photos easily as you can display them not only by folder but also by calendar, event, and person.
Page 31 Other Various Functions My Image Garden has many other useful functions. Refer to the following for details. What You Can Do with My Image Garden (Windows) What You Can Do with My Image Garden (Mac OS)
Page 32: Download A Variety Of Content Materials
PREMIUM Contents can be downloaded easily via My Image Garden or Easy-PhotoPrint+. Downloaded PREMIUM Contents can be printed directly with My Image Garden or Easy-PhotoPrint+. To download PREMIUM Contents, make sure that genuine Canon ink tanks/ink cartridges are installed for all colors on a supported printer.
Page 33: Print Items With Easy-Photoprint+ (Web Application)
Print Items with Easy-PhotoPrint+ (Web Application) You can easily create and print personalized items such as calendars and collages, anytime and anywhere, by simply accessing Easy-PhotoPrint+ on the web from a computer or tablet. By using Easy-PhotoPrint+, you can create items in the latest environment without going through the trouble of installation.
Page 34: Managing Printer Conveniently Using Quick Utility Toolbox
Managing Printer Conveniently Using Quick Utility Toolbox Quick Utility Toolbox is a shortcut menu that lets you access the functions you want to use with one click. After installing utilities compatible with Quick Utility Toolbox, they will be added to this menu. The Quick Utility Toolbox provides a convenient way to quickly launch added utilities for making printer settings and doing other management tasks.
Page 35: Available Connection Methods
Available Connection Methods The following connection methods are available on the printer. Wireless Connection • With a wireless router • Without a wireless router Wired Connection USB Connection Wireless Connection There are two methods for connecting the printer to your device (such as a smartphone). One method is to connect using a wireless router, and the other method is to connect without using a wireless router.
Page 36 • Connection Using a Wireless Router ◦ Connect the printer and a device using a wireless router. ◦ Connection methods vary depending on the wireless router type. ◦ You can change network settings such as the SSID and security protocol on the printer. ◦...
Page 37: Restrictions
Restrictions When connecting another device while a device (such as a smartphone) is already connected to the printer, connect it using the same connection method as the connected device. If you connect using a different connection method, the connection to the device in use will be disabled. Connection Using a Wired Network cannot be performed on printers that do not support a wired connection.
Page 38 • In Direct Connection mode, you can connect up to five devices at the same time. If you try to connect a sixth device while five devices are already connected, an error will appear. If an error appears, disconnect a device that does not use the printer, then configure settings again. •...
Page 39: Print Professional Photos Using Print Studio Pro
Print Professional Photos Using Print Studio Pro Print Studio Pro is a plug-in that makes professional photo printing easier and more convenient. Applications such as Digital Photo Professional and Adobe Photoshop are supported. In addition to printing bordered photos and borderless photos, you can perform various printing tasks such as index printing, grayscale printing and printing using ICC profiles.
Page 40: Browse/Print Photo Items Using Pro Gallery Print
Browse/Print Photo Items Using Pro Gallery Print Pro Gallery Print is a dedicated iPad app developed for the PRO series. This is an application that allows you to browse/print photo items from an iPad even from remote locations through integration with web services for professionals.
Page 41: Managing Paper Information On Printer Using Media Configuration Tool
• Change the preferences such as display order and paper names for media types used on the printer's Operation Panel and in the printer driver's dialog boxes. • Customize genuine Canon paper's paper information file to newly create a paper information file for your non-genuine paper.
Page 42: Managing Printer Status Using Device Management Console
Managing Printer Status Using Device Management Console Device Management Console is software for checking the printer status or color calibrating the printer. Use Device Management Console to: • Check the status of a printer connected via a network or USB. •...
Page 43: Using Pixma/Maxify Cloud Link
Using PIXMA/MAXIFY Cloud Link By using PIXMA/MAXIFY Cloud Link, you can connect your printer to a cloud service, such as CANON iMAGE GATEWAY, Evernote, or Twitter, and use the following functions without using a computer: • Print images from a photo-sharing service •...
Page 44: Notice For Web Service Printing
Canon shall not be held responsible for any damages resulting from such actions. • In no event shall Canon be liable for any damages whatsoever resulting from the use of the web services.
Page 45: Using Pixma/Maxify Cloud Link From Your Smartphone, Tablet, Or Computer
Using PIXMA/MAXIFY Cloud Link from Your Smartphone, Tablet, or Computer Before Using Canon Inkjet Cloud Printing Center Registering User Information to Canon Inkjet Cloud Printing Center Using Canon Inkjet Cloud Printing Center Adding a Printer Adding a PIXMA/MAXIFY Cloud Link User...
Page 46: Before Using Canon Inkjet Cloud Printing Center
Before Using Canon Inkjet Cloud Printing Center Canon Inkjet Cloud Printing Center is a service that links with the cloud function of the printer and allows you to perform operations such as registering and managing apps from your smartphone or tablet device, and checking the print status, print error, and ink status of the printer.
Page 47: Requirements For Canon Inkjet Cloud Printing Center Operation
Requirements for Canon Inkjet Cloud Printing Center operation Computer x86 or x64 1.6 GHz or higher 2 GB or higher Resolution 1024 x 768 pixels or higher Monitor display Number of display colors 24 bits (true-color) or higher Browser Internet Explorer 9...
Page 48: Registering User Information To Canon Inkjet Cloud Printing Center
Registering User Information to Canon Inkjet Cloud Printing Center To use the Canon Inkjet Cloud Printing Center, you need to follow the steps described below and register My account information. If your model has color LCD monitor If your model has monochrome LCD monitor...
Page 49: Registering User Information To Canon Inkjet Cloud Printing Center (No Lcd Monitor/Using Pro-1000 Series Or Pro-500 Series)
Registering User Information to Canon Inkjet Cloud Printing Center (No LCD Monitor/Using PRO-1000 series or PRO-500 series) To use the Canon Inkjet Cloud Printing Center, you need to follow the steps described below and register My account information. Registering from Your Smartphone, Tablet, or Computer 1.
Page 50 In the displayed screen, enter the E-mail address that you want to register, and then select Continue registration. Note • If you enter an e-mail address that has already been registered, you will receive an "already registered" e-mail. Follow the instructions in the e-mail, and register a different e-mail address. Important •...
Page 51 1. Check that e-mail containing URL has been sent to registered e-mail address, and access URL 2. In the License agreement and Privacy statement windows of Canon Inkjet Cloud Printing Center, read the statements, and select Agree if you agree...
Page 52 3. Register password for logging in to Canon Inkjet Cloud Printing Center In the My account registration screen, enter the password you want to register into Password and Password (Confirmation), and then select Next.
Page 53 Important • There are character restrictions for the Password, as shown below. • The password must be between 8 and 32 characters long, using single-byte alphanumeric characters and symbols (!"#$%&'()*+,-./:;<=>?@[¥]^_`{|}~). (Alphabets are case-sensitive) 4. Enter Nickname Enter any user name you want to use. Important •...
Page 54 The registration is complete. A registration completion message is displayed. When you select the OK button in the message, the login screen is displayed. Enter the registered E-mail address and Password, and Log in to the Canon Inkjet Cloud Printing Center. Using Canon Inkjet Cloud Printing Center...
Page 55: Using Canon Inkjet Cloud Printing Center
Using Canon Inkjet Cloud Printing Center When the user registration is completed, you can log in to the Canon Inkjet Cloud Printing Center and use the service. 1. From your PC, smartphone, or tablet, access the service login URL (http://cs.c-ij.com/) 2.
Page 56 • This is available if you are using a smartphone or tablet. Note • You can use CANON iMAGE GATEWAY to print jpg and jpeg file formats. 1. On the Main screen, select the app to be used 2. Enter the information according to the instructions on the authentication screen, and then select Log in 3.
Page 57 4. In the displayed image list, select the image that you want to print, and then select Next 5. Make the necessary print settings, and then select Print...
Page 58 6. A print job completion message appears, and printing starts To continue printing, select Continue, and perform the operation from Step 3. To end the printing, select Apps. The screen returns to the apps list screen. Important • If a print job is not printed within 24 hours after the print job is issued, the print job will expire and cannot be printed.
Page 59: Canon Inkjet Cloud Printing Center Window
Canon Inkjet Cloud Printing Center window This section describes the Canon Inkjet Cloud Printing Center screens that are displayed on your smartphone, tablet device, or computer. Description of the Login screen Description of the Main screen Description of the Login screen This section provides the description of the Login screen of Canon Inkjet Cloud Printing Center.
Page 60 The licensing information of Canon Inkjet Cloud Printing Center is displayed. Description of the Main screen When you log in to the Canon Inkjet Cloud Printing Center, the Main screen appears. If you are using a smartphone or a tablet, you can also print photos and documents.
Page 61 Select how to manage and set Manage by group (for office users). Mng. printer screen From the Mng. printer screen, you can check update printer information registered to the Canon Inkjet Cloud Printing Center, copy apps, change printer names, delete printers, and printers.
Page 62 • Up to 128 characters (Uppercase and lowercase letters are differentiated.) • Delete printers When you select , the printer is deleted from the Canon Inkjet Cloud Printing Center. When transferring the ownership of the printer, select Clear the information saved on the printer. • Add printers...
Page 63 • Although the number of printers that can be registered for one domain is not limited, only up to 16 printers are guaranteed to operate. Manage users screen From the Manage users screen, you can check user information registered to the Canon Inkjet Cloud Printing Center, delete...
Page 64 Group management screen From the Group management screen, you can use functions for checking group information registered to Canon Inkjet Cloud Printing Center, changing groups, deleting groups, adding groups, and setting up users, printers, and apps belonging to each group.
Page 65 To switch between app registration/deletion, select Web services Displays the external link service. You can restrict the use of other web services that use Canon Inkjet Cloud Printing Center accounts such as Easy-PhotoPrint+. To switch between service linking/release, select appears for items that do not have anything selected.
Page 66 If you delete all groups, you must create a new one. To set a different management method, set the target method from the Select how to manage screen. • Add group Add a group to be used in Canon Inkjet Cloud Printing Center. Note • You can register up to 20 groups.
Page 67 Advanced management screen The Advanced management screen allows you to set the management method for printer users and apps that can be used. To go to the setup screen, select • Require security code Each user can set a Security code, start the app, and perform printing and other operations.
Page 68 Manage app availability by user When one printer is used, you can manage the usable apps by user. For usage examples, see "Tips on Using Canon Inkjet Cloud Printing Center (at Home/If you are using PRO-1000 series or PRO-500 series)".
Page 69 (3) Printer name area The registered name of the printer selected is displayed. The Administrator can change the printer name from the Mng. printer screen of the left context menu. (4) Right context menu When you select , the context menu appears. The information displayed depends on the menu currently selected in the menu area.
Page 70 From the My account screen, you can display the Permitted services screen and clear any linked service setting. • Help/legal notices The description of the Canon Inkjet Cloud Printing Center screen and various reminders are displayed. • Log out This opens the Log out screen of the Canon Inkjet Cloud Printing Center.
Page 71 (6) Menu area The following 4 menu buttons are displayed: • Apps This displays the list of registered apps in the Display area. • Config This displays the Register apps screen in the Display area. The display can be toggled between Registered and Search apps. The Registered screen lists registered apps.
Page 72 On the Search apps screen, the apps that you can register by using the Canon Inkjet Cloud Printing Center are displayed by category. ◦ When you select , the details of the app are displayed. When you select , you can choose to register or unregister the app.
Page 73 • Properties This screen displays the status of the printer that is currently selected. You can check how much ink is remaining or details about an error that occurred. You can also access the ink purchasing site and the Online Manual. Important •...
Page 74 This section introduces those functions by using a family of 3 (father, mother, and child) as an example. If the father registers the printer to Canon Inkjet Cloud Printing Center, only the father is managed by the service, and the mother and the child cannot use the service unless the father tells them the login E-mail address and Password.
Page 75 3. The father selects Add user, and by following the screen instructions, registers the mother and child as users. After this registration is complete, the mother and child can individually use the service. If Father, Mother, and Child Want to Manage Apps Individually...
Page 76 After the Administrator (father) specifies settings according to the procedure below, the father, the mother, and the child will be able to manage apps individually. 1. As the Administrator, the father logs in to Canon Inkjet Cloud Printing Center selects Advanced management from 2. For Select how to manage, the father selects Set...
Page 77 3. The father sets Manage app availability by user and selects OK 4. The screen for checking the management method change appears To complete the setup and return to the Advanced management window, select OK. All registered users can register and delete apps freely.
Page 78 Tips on Using Canon Inkjet Cloud Printing Center (at Work) The Group management function allows you take advantage of the many useful functions that the service offers for office use. This section introduces an example in which two printers are used, the Administrator is the senior clerk, and the other members are the company president, the section manager, and the new hire.
Page 79 4. The senior clerk selects Advanced management from 5. For Select how to manage, the senior clerk selects Set...
Page 80 6. The senior clerk sets Manage by group (for office users) and selects OK Note • If Group management has already been set up, refer to step 10 and the subsequent steps. 7. On the screen for checking management method changes, the senior clerk checks the displayed information and selects OK.
Page 81 This appears only if the selected mode is Group management. To complete the setup and display the Group management screen, select OK. Note • With the default settings, the group is named "group1". • With the default settings, all registered users belong to the same group. 8.
Page 82 11. On Printers tab, check that all printers are selected 12. On Apps tab, set only Evernote app to...
Page 83 To switch between app registration/deletion, select To return to the Group management screen, select Close. This completes the setup of the group to be used by the entire office. Note • The group setup screen displays all users and printers that are registered in the domain. •...
Page 84 1. From , select Group management Note • This appears only if Manage by group (for office users) is set in Advanced management. 2. In displayed screen, select Add group...
Page 85 3. The senior clerk enters the Group name and selects OK In this field, enter "President" as the president-only group because you will be setting apps that only the president can use. Important • The following restrictions apply to entering the Group name. •...
Page 86 6. On the Printers tab, select printer to be used. 7. On the Apps tab, set the Evernote and Facebook apps to...
Page 87 To switch between app registration/deletion, select To return to the Group management screen, select Close. The above procedure allows you to set apps that only the president can use. Note • The group setup screen displays all users and printers that are registered in the domain. Limiting Apps That All Members Can Use on Printer To set the apps to be used on the printer, use the following procedure provided by this service.
Page 88 Note • This appears only if Manage by group (for office users) is set in Advanced management. 2. For Apps available on printers that do not require a security code, select Settings 3. On Apps tab, set only Evernote app to...
Page 89 To switch between app registration/deletion, select To return to the Group management screen, select Close. The above procedure sets up Evernote as the only app that all users can use on the printer. Limiting Apps That Individual Users Can Use on Printer For each user, you can set the apps that the user can use on the printer.
Page 90 2. For Require security code, select Set. 3. Select printer for setting up Security code. Security codes identify individual users when multiple users are using a printer. Note • On models where the settings cannot be changed, this function cannot be selected. Some models do not support this function.
Page 91 To send a notification e-mail only to users without a Security code, select OK. To display the Security code setup screen when each user logs in and not send the notification e- mail, select Cancel. Important • The following character restriction applies to Security code entries: •...
Page 92 7. Enter Security code that you set and Log in Note • If you have not set a Security code, set a Security code from account, and then Log in. 8. Select Facebook app Only the president will be able to use the Facebook app from the printer. Limiting Printers That Individual Users Can Use As an example, this section describes the procedure for setting up one printer for the president and another printer for all users.
Page 93 1. From , select Group management Note • This appears only if Manage by group (for office users) is set in Advanced management. 2. Select Settings for the group containing all users...
Page 94 3. On the Printers tab, clear printer that was set up for president To return to the Group management screen, select Close. Important • If a user is being managed in multiple groups and an app is deleted or the target printer is changed for one of those groups, the user can still use that app or printer if the one of the other groups allows it.
Page 95 Security code to prevent other users from using your account. • This code is valid only when you use MAXIFY Cloud Link from the printer operation panel. You cannot use this code when you access the Canon Inkjet Cloud Printing Center from your smartphone, tablet, or computer.
Page 96: Adding A Printer
Adding a Printer With one account, you can use the Canon Inkjet Cloud Printing Center services on multiple printers. The procedure for adding a printer is as follows: If your model has color LCD monitor If your model has monochrome LCD monitor...
Page 97 URL If your model has monochrome LCD monitor If your model has no LCD monitor/If you are using PRO-1000 series or PRO-500 series 2. Enter the information according to the instructions on the authentication screen, and then select Log in 3.
Page 98: Adding A Pixma/Maxify Cloud Link User
Adding a PIXMA/MAXIFY Cloud Link User Several people can use one printer. This section describes the user addition procedure and the user privileges. Adding a user 1. On the service screen, select Manage users from 2. Select Add user Note •...
Page 99 • The maximum number of users that can be added for 1 printer is 20. 3. Enter the e-mail address of the user to be added, and then select OK The URL for completing the registration is then sent to the entered e-mail address. Note •...
Page 100 6. Register a password for logging in to the Canon Inkjet Cloud Printing Center. On the My Account Registration screen, enter you desired password into Password and Password (Confirmation) and select Next. Important • There are character restrictions for the Password, as shown below.
Page 101 Important • The user name entry field has the following character restrictions: • The user name must be between 1 and 20 characters long, using single-byte alphanumeric characters and symbols (!"#$%&'()*+,-./:;<=>?@[¥]^_`{|}~). (Alphabets are case-sensitive) 8. Specify the Time zone setting, and select Done Select your region on the list.
Page 102 • To send a notification e-mail is sent only to users without a Security code and to set Multiuser mode, select OK. • To set Multiuser mode without sending a notification e-mail, select Cancel. Troubleshooting Canon Inkjet Cloud Printing Center...
Page 103: Troubleshooting Canon Inkjet Cloud Printing Center
If the information is still not updated, then check that the product is connected to the Internet. If you do not receive the registration e-mail You may have entered a different e-mail address during the user registration of Canon Inkjet Cloud Printing Center.
Page 104 To display printer information, go to the Online Manual home page, and see "Checking Printer Information" for your model. After resetting the printer, repeat the user registration of Canon Inkjet Cloud Printing Center from the beginning. If you cannot print Check the following if you cannot print.
Page 105 Internet connection, and then re-submit the print job. Printing starts on its own even if you do not do anything A third party may be able to illegally use the Canon Inkjet Cloud Printing Center services. If your model has color LCD monitor...
Page 106: Print Easily From A Smartphone Or Tablet With Canon Print Inkjet/Selphy
Print Easily from a Smartphone or Tablet with Canon PRINT Inkjet/ SELPHY Use Canon PRINT Inkjet/SELPHY to easily print photos saved on a smartphone or tablet (iOS or Android) wirelessly. Canon PRINT Inkjet/SELPHY can be downloaded from App Store and Google Play.
Page 107: Printing With Windows Rt
When the connection is complete, the Canon Inkjet Print Utility software, which allows you to specify detailed print settings, is downloaded automatically. By using Canon Inkjet Print Utility, you can check the Printer status and specify detailed print settings. (The available functions will differ depending on your usage environment and connection method.)
Page 108: Handling And Use Of Paper
Handling and Use of Paper Paper Media Types You Can Use Paper Load Limit Media Types You Cannot Use Handling Paper Before Printing on Art Paper Handling Paper Paper Sources to Load Paper Loading Paper in the Rear Tray Loading Paper in the Manual Feed Tray...
Page 109: Paper
Paper Media Types You Can Use Paper Load Limit Media Types You Cannot Use Handling Paper Before Printing on Art Paper...
Page 110: Media Types You Can Use
To get the best printing result, choose paper suitable for printing. Canon provides various types of paper suitable for documents as well as paper suitable for photos or illustrations. We recommend the use of Canon genuine paper for printing your important photos.
Page 111 Note • You can load the page sizes as follows. • rear tray: A5, A4, A3, A3+, A2, B5, B4, B3, Letter, Legal, 4" x 6" (10 x 15 cm), 5" x 7" (13 x 18 cm), 8" x 10" (20 x 25 cm), 10" x 12" (25 x 30 cm), 11" x 17" (28 x 43 cm), 14" x 17" (36 x 43 cm), 17"...
Page 112: Paper Load Limit
Note • We recommend that you remove the previously printed sheet from the paper output tray before continuously printing to avoid blurs and discoloration (except for Canon Red Label Superior <WOP111> and Canon Océ Office Colour Paper <SAT213>). Paper for printing documents:...
Page 113 *4 Feeding paper from the rear tray can damage the printer. Always load in the manual feed tray. Note • When using non-Canon genuine specialty paper, load one sheet at a time in the rear tray or manual feed tray.
Page 114: Media Types You Cannot Use
• Paper bound with staples or glue • Paper with adhesives • Paper decorated with glitter, etc. • Do not use the following types of Canon genuine paper. - Glossy Photo Paper "Everyday Use" <GP-501/GP-601> - Photo Paper Glossy <GP-601>...
Page 115: Handling Paper
Handling Paper • Be careful not to rub or scratch the surfaces of any types of paper when handling. • Hold the paper as closely as possible to its edges and try not to touch the printing surface. The print quality may be degraded if the printing surface is smudged with sweat or oil that comes from your hands.
Page 116: Before Printing On Art Paper
Before Printing on Art Paper When using art paper, dust is liable to be generated. It is therefore recommended that paper dust be removed on art paper just before printing. You will need a soft hair brush (or similar brush used to clean office automation equipment).
Page 118: Handling Paper
Handling Paper Paper Sources to Load Paper Loading Paper in the Rear Tray Loading Paper in the Manual Feed Tray...
Page 119: Paper Sources To Load Paper
Paper Sources to Load Paper The printer has two paper sources for feeding paper, the rear tray (A) and manual feed tray (B). The paper source used depends on the page size and media type. Media Types You Can Use Note •...
Page 120: Loading Paper In The Rear Tray
For details on the Canon genuine paper, see Media Types You Can Use. • You can use general copy paper or Canon Red Label Superior WOP111/Canon Océ Office Colour Paper SAT213. For the page size and paper weight you can use for this printer, see Media Types You Can Use.
Page 121 3. Open the paper output tray (C) gently. 4. Open the output tray extension (D), then pull out the paper output support (E). 5. Open the feed slot cover (F). 6. Slide the paper guides (G) to open them, and load the paper in the center of the rear tray WITH THE PRINT SIDE FACING YOU.
Page 122 Important • Always load paper in the portrait orientation (H). Loading paper in the landscape orientation (I) can cause paper jams. Note • Do not load sheets of paper higher than the load limit mark (J). • The raised parts (K) on the paper guides retract depending on the size of the loaded paper. Do not push these parts down with your finger.
Page 123 Important • If the feed slot cover is open, paper cannot be fed. Be sure to close the feed slot cover. 9. Select the size and type of paper loaded in the rear tray at Page size and Type, select Register, then press the OK button.
Page 124: Loading Paper In The Manual Feed Tray
Use. • Print in an environment (temperature and humidity) suitable to the paper in use. For the temperature and humidity conditions of Canon genuine papers, refer to the paper's packaging or the supplied instructions. • The manual feed tray does not accept plain paper. When printing on plain paper, load it in the rear tray.
Page 125 5. Slide the paper guides (G) to open them, and load ONLY ONE SHEET OF PAPER in the center of the manual feed tray WITH THE PRINT SIDE FACING YOU. 6. Slide the paper guides (G) to align them with both sides of the paper stack. Do not slide the paper guides too hard against the paper.
Page 126 7. Check if the paper is set properly in the manual feed tray. Make sure that the paper is set firmly against the bottom of the manual feed tray and against the paper guides by slightly jiggling the paper up and down. Note •...
Page 127: Making Settings From Operation Panel Or Web Browser
Making Settings from Operation Panel or Web Browser Operation Panel LCD and Operation Panel Changing Settings from Operation Panel/Web Browser Changing Settings from Operation Panel Changing Printer's Setting Using Web Browser...
Page 128: Operation Panel
Operation Panel * All lamps on the operation panel are shown lit in the figure below for explanatory purposes. (1) LCD (Liquid Crystal Display) Displays messages, menu items, and the operational status. (2) HOME button Used to display the HOME screen. LCD and Operation Panel (3) Back button Returns the LCD to the previous screen.
Page 129: Lcd And Operation Panel
LCD and Operation Panel You can select such functions as maintenance jobs and printer settings in the HOME screen on the LCD. The functions on the HOME screen can be selected by using the button (A) and pressing the OK button (B).
Page 130 Example: Paper settings operation Select the paper settings display area in the HOME screen by pressing the button, then press the OK button. Select Page size, then press the OK button. Select A2 by pressing the button, then press the OK button. Select Type by pressing the button, then press the OK button.
Page 131 Select Register by pressing the button, then press the OK button. This registers the paper settings.
Page 132: Changing Settings From Operation Panel/Web Browser
Changing Settings from Operation Panel/Web Browser Changing Settings from Operation Panel Changing Printer's Setting Using Web Browser...
Page 133: Changing Settings From Operation Panel
Changing Settings from Operation Panel Changing Settings from Operation Panel Setting Items on Operation Panel Administrator password setting (Item for administrator) Device user settings (Item for administrator) Web service setup (Item for administrator) Language selection (Item for administrator) Energy saving settings (Item for administrator) Quiet setting (Item for administrator) Paper Settings Print settings...
Page 134: Changing Settings From Operation Panel
Changing Settings from Operation Panel Important • An administrator password is required to change some setting items. This section describes the procedure to change the settings in the Device settings screen, taking the steps to specify Prevent paper abrasion as an example. Make sure printer is turned on.
Page 135 For more on setting items on the operation panel: Setting Items on Operation Panel...
Page 136: Setting Items On Operation Panel
Setting Items on Operation Panel Items for Security Administrator password setting (Item for administrator) Items for Printer Device user settings (Item for administrator) Web service setup (Item for administrator) Language selection (Item for administrator) Energy saving settings (Item for administrator) Quiet setting (Item for administrator) Items for Paper/Printing Paper-related settings...
Page 137: Administrator Password Setting (Item For Administrator)
Administrator password setting (Item for administrator) Select this setting item from Device settings on Various settings. Important • This setting item is for the administrator. The administrator password is required to change settings. You can specify or disable the administrator password. If you specify the administrator password, select the range and specify the administrator password.
Page 138: Setting Administrator Password On Operation Panel
Setting Administrator Password on Operation Panel You can specify or disable the administrator password. Specifying the administrator password requires you to enter the password to use the items or change the settings below. • Web service setup • LAN settings •...
Page 139 Remote UI or other tools Entering the administrator password is required to change the setting items using the Remote UI or IJ Network Device Setup Utility. LCD, Remote UI, or other tools Entering the administrator password is required to change the setting items using the operation panel of the printer, the Remote UI, or IJ Network Device Setup Utility.
Page 140: Device User Settings (Item For Administrator)
• Device info sending setting Selects whether you will send the printer usage information to Canon server. The information sent to Canon will be utilized to develop better products. Select Agree to send the printer usage information to Canon server.
Page 141: Web Service Setup (Item For Administrator)
◦ IJ Cloud Printing Center setup Registers/Deletes the printer to/from Canon Inkjet Cloud Printing Center. ◦ Check Web service setup Make sure whether the printer is registered to Google Cloud Print or Canon Inkjet Cloud Printing Center. • DNS server setup Performs settings for a DNS server.
Page 142: Language Selection (Item For Administrator)
Language selection (Item for administrator) Select this setting item from Device settings on Various settings. Important • This setting item is for the administrator. The administrator password is required to change settings. Changes the language for messages and menus on the LCD.
Page 143: Energy Saving Settings (Item For Administrator)
Energy saving settings (Item for administrator) Select this setting item from Device settings on Various settings. Enabling this setting allows you to turn on/off the printer automatically to save electricity. Important • This setting menu is for the administrator. The administrator password is required to change settings. •...
Page 144: Quiet Setting (Item For Administrator)
Quiet setting (Item for administrator) Select this setting item from Device settings on Various settings. Enable this function on the printer if you want to reduce the operating noise, such as when printing at night. Important • This setting menu is for the administrator. The administrator password is required to change settings. •...
Page 145: Paper Settings
Paper Settings By registering the paper size and the media type loaded in the rear tray, you can prevent the printer from misprinting by displaying the message before printing starts when the paper size or the media type of the loaded paper differs from the print settings.
Page 146 • When the paper settings for printing are different from the rear tray paper information registered to the printer: ◦ Paper setting for printing: B5 ◦ Rear tray paper information registered to the printer: A4 When you start printing, a message is displayed. Pressing the OK button displays the paper setting specified for printing under the message.
Page 147 Note • Depending on the setting, the choices below may not be displayed. Print with the loaded paper. Select if you want to print on the paper loaded in the rear tray without changing the paper settings. For example, when the paper setting for printing is A5 and the rear tray paper information registered to the printer is A4, the printer starts printing with A5 on the paper loaded in the rear tray.
Page 148 ◦ For Mac OS: Changing the Printer Operation Mode Important • When the message which prevents misprinting is disabled: The printer starts printing even though the paper settings for printing and the rear tray paper information registered to the printer are different.
Page 149: Print Settings
Print settings Select this setting item from Device settings on Various settings. • Prevent paper abrasion Use this setting only if the print surface becomes smudged. Important • Be sure to set this back to OFF after printing since it may result in lower printing speed or lower print quality.
Page 150: Pictbridge Print Settings
PictBridge print settings Select this setting item from Device settings on Various settings. You can change the print settings when printing from a PictBridge (Wireless LAN) compliant device. Set the print settings to Default on the PictBridge (Wireless LAN) compliant device when you want to print according to the settings on the printer.
Page 151 • If No correction is selected, photos are printed without correction. 6. Red-EyeCorrection Select ON to correct red eyes in portraits caused by flash photography. Depending on the type of the photo, red eyes may not be corrected or parts other than the eyes may be corrected.
Page 152: Paper-Related Settings
Paper-related settings Select this setting item from Device settings on Various settings. • Det. paper setting mismatch If you select Yes, the printer detects whether the paper size and the media type are the same as those registered. If printing starts with the settings that do not match, an error message appears on the LCD. Paper Settings •...
Page 153: Job Management
Job management Select this setting item from HOME screen. • Display job history Displays the job history (10 jobs from the latest). Selecting a print job and pressing the OK button displays the job details. • Print job history Selecting Yes and pressing the OK button prints out the printing job history.
Page 154: Firmware Update (Item For Administrator)
Firmware update (Item for administrator) Select this setting item from Device settings on Various settings. Important • This setting item is for the administrator. The administrator password is required to change settings. You can update the firmware of the printer, check the firmware version, or perform settings of a notification screen, a DNS server and a proxy server.
Page 155: Printer Information
Printer information Select this setting item from HOME screen. • System information Displays printer's system information. • Error history Displays the error history. Up to 5 error codes appears. For more on the error code, refer to List of Support Code for Error.
Page 156: Lan Settings (Item For Administrator)
LAN settings (Item for administrator) Select this setting item from Device settings on Various settings. Important • This setting item is for the administrator. The administrator password is required to change settings. • Change LAN Enables either wireless LAN, wired LAN, or direct connection. You can also disable all. •...
Page 157 IPv4 address XXX. XXX. XXX. XXX (12 characters) IPv4 subnet mask XXX. XXX. XXX. XXX (12 characters) IPv4 default gateway XXX. XXX. XXX. XXX (12 characters) IPv6 link-local address XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX (32 characters) IPv6 link-local prefix length XXX (up to 3 digits) IPv6 manual address XXXX: XXXX: XXXX: XXXX:...
Page 158 ("XX" represents alphanumeric characters.) ◦ WLAN setting list The list of wireless LAN settings of this printer is displayed on the LCD. The following setting items are displayed. (Some setting items are not displayed depending on the printer settings.) Items Setting Connection Active/Inactive...
Page 159 IPv6 default gateway 2 XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX (32 characters) IPv6 default gateway 3 XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX (32 characters) IPv6 default gateway 4 XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX (32 characters) MAC address XX:XX:XX:XX:XX:XX (12 characters) IPsec settings...
Page 160 Printer name XXXXXXXXXXXXXXX (up to 15 characters) Bonjour service name XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX (up to 52 characters) Direct connection device name XXXXXX-XXXXXXseries ("XX" represents alphanumeric characters.) ◦ Print LAN details You can print out the network settings of the printer such as its IP address and SSID. For more information on the printer's network setting is printed out: Printing Network Settings Important...
Page 161 ◦ Bonjour settings Setting items for LAN using Bonjour for Mac OS. ■ Enable/disable Bonjour Selecting Enable allows you to use Bonjour to perform the network settings. ■ Service name Specifies the Bonjour service name. You can use up to 48 characters for the name. Note •...
Page 162 ■ Update SSID/password Selecting Yes updates the identifier (SSID) and password for direct connection. ■ Direct connection device name Changes the printer's name displayed on a Wi-Fi Direct compatible device. ■ Connection request confirmation Selecting Yes displays the confirmation screen when a Wi-Fi Direct compatible device is connecting the printer.
Page 163: Auto Maintenance Settings (Item For Administrator)
Auto maintenance settings (Item for administrator) Select this setting item from Device settings on Various settings. Important • This setting item is for the administrator. The administrator password is required to change settings. • Auto nozzle check Enables/Disables automatic nozzle checking. •...
Page 164: Maintenance Page Size
Maintenance page size Select this setting item from Device settings on Various settings. Specifies the paper size when you perform maintenance operation (e.g. print head alignment). Select A4 or Letter-size.
Page 165: Reset Setting (Item For Administrator)
Reset setting (Item for administrator) Select this setting item from Device settings on Various settings. Important • This setting item is for the administrator. The administrator password is required to change settings. You can set the settings back to the default. •...
Page 166: Changing Printer's Setting Using Web Browser
Changing Printer's Setting Using Web Browser Changing Setting Using Web Browser Changeable Setting Items Using Web Browser Setting Password...
Page 167: Changing Settings Using Web Browser
Changing Settings Using Web Browser You can check the printer status and change the printer settings using the web browser on your smartphone, tablet, or computer. To check the printer status and to change the printer settings, display "Remote UI" on the web browser. Note •...
Page 168 5. Use button to select LAN setting list or WLAN setting list and press OK button. 6. Use button to select Yes and press OK button. 7. Check IPv4 address. 3. Open web browser on your smartphone, tablet, or computer and enter IP address. Enter as following in the URL field of the web browser.
Page 169: Changeable Setting Items Using Web Browser
Changeable Setting Items Using Web Browser Note • The items described here and the items displayed in the web browser may differ in display order. • The item which can be used is different in administrator mode or in standard user mode. Items for Security Security (Item for administrator) This function allows you to specify the password, the standard user mode settings, and SSL/TLS...
Page 170 Other Items Printer status This function displays printer information such as the remaining ink amount, the status, and detailed error information. You can also connect to the ink purchase site or support page, and use Web Services. Manual (Online) This function displays the Online Manual.
Page 171: Setting Password
Setting Password Each of passwords for administrator and standard user can be set. When logging on with password for administrator, all settings can be changed. When logging on with password for standard user, some of the settings can be changed. When logging on with password for administrator, you can restrict the function for standard user.
Page 172 • For security reasons, we recommend you use 6 and more alphanumeric characters. 7. When the completion message is displayed, select OK. Setting Standard User Password Enable the standard user mode and set a standard user password by following the steps below. Display printer status on web browser.
Page 173: Printer Parts
Printer Parts Front View Rear View Power Supply Confirming that the Power Is On Turning the Printer On and Off Notice for the Power Plug/Power Cord Notice for Unplugging the Power Cord...
Page 174: Front View
Front View (1) top cover Open when removing jammed paper inside the printer. (2) rear tray Two or more sheets of the same size and type of paper can be loaded at the same time, and fed automatically one sheet at a time. Loading Paper in the Rear Tray (3) paper support Open to load paper in the rear tray.
Page 175 (9) output tray extension Open to support ejected paper. (10) paper output support Pull out to support ejected paper. (11) POWER lamp Lights after flashing when the power is turned on. (12) ON button Turns the power on or off. Turning the Printer On and Off (13) Stop button Cancels a print job in progress.
Page 176: Rear View
Rear View (1) paper support extension Extend to load paper in the manual feed tray. (2) paper support Pull out to load paper in the manual feed tray. (3) manual feed tray Load one sheet of 8" x 10" (20 x 25 cm), A4, Letter size paper or larger, or thick paper at a time. Loading Paper in the Manual Feed Tray Media Types You Can Use (4) Paper Jam Clearing button...
Page 177 (10) maintenance cartridge Absorbs ink used for cleaning and other operations. Note • For details on how to replace the maintenance cartridge, see Replacing the Maintenance Cartridge. (11) maintenance cover Open when replacing the maintenance cartridge.
Page 178: Power Supply
Power Supply Confirming that the Power Is On Turning the Printer On and Off Notice for the Power Plug/Power Cord Notice for Unplugging the Power Cord...
Page 179: Confirming That The Power Is On
Confirming that the Power Is On The POWER lamp is lit when the printer is turned on. Even if the LCD is off, if the POWER lamp is lit, the printer is on. Note • It may take about 30 seconds to 4 minutes for the printer to start printing immediately after you turn on the printer.
Page 180: Turning The Printer On And Off
Turning the Printer On and Off Turning on the printer 1. Press the ON button to turn on the printer. The POWER lamp flashes and then remains lit. Confirming that the Power Is On Note • It may take about 30 seconds to 4 minutes for the printer to start printing immediately after you turn on the printer.
Page 181 Important • When you unplug the power cord after turning off the printer, be sure to confirm that the POWER lamp is off. Note • You can set the printer to automatically turn off when no operations are performed or no print jobs are sent to the printer for a certain interval.
Page 182: Notice For The Power Plug/Power Cord
Notice for the Power Plug/Power Cord Unplug the power cord once a month to confirm that the power plug/power cord does not have anything unusual described below. • The power plug/power cord is hot. • The power plug/power cord is rusty. •...
Page 183: Notice For Unplugging The Power Cord
Notice for Unplugging the Power Cord To unplug the power cord, follow the procedure below. Important • When you unplug the power cord, press the ON button, then confirm that the POWER lamp is off. Unplugging the power cord while the POWER lamp is lit or flashing may cause drying or clogging of the print head and print quality may be reduced.
Page 184: Network Setting
Network Setting Network Connection Network Connection Tips Network Settings (IJ Network Device Setup Utility) (Windows) IJ Network Device Setup Utility Starting Up IJ Network Device Setup Utility IJ Network Device Setup Utility Screen Performing Network Settings Checking Network Status IJ Network Device Setup Utility Menus Other Network Information...
Page 185: Network Connection
Network Connection Network Connection Tips...
Page 186: Network Connection Tips
Network Connection Tips Default Network Settings Another Printer Found with Same Name Printing Network Settings Changing LAN Connection Method/Changing Wireless LAN Connection Method (Windows)
Page 187: Default Network Settings
Enable Enable/disable WSD Enable Timeout setting 1 minute Enable/disable Bonjour Enable Service name Canon PRO-500 series LPR protocol setting Enable PictBridge communication Enable Wireless LAN DRX setting Enable Wired LAN DRX setting Enable ("XX" represents alphanumeric characters.) * Default value depends on printer. To check value, use operation panel.
Page 188 *2 The password is specified automatically when the printer is turned on for the first time. *3 "ZZZZZZ" represents last six digits of printer's MAC address.
Page 189: Another Printer Found With Same Name
Another Printer Found with Same Name When the printer is found during setup, other printers with the same name may appear on the results screen. Select a printer with checking the printer settings against those on detection result screen. Check the printer's MAC address or serial to select the correct printer from the results. Note •...
Page 190: Printing Network Settings
Printing Network Settings Use the operation panel to print the printer's current network settings. Important • The network settings printout contains important information about your network. Handle it with care. Make sure printer is turned on. Load three sheets of A4 or Letter-sized plain paper. 3.
Page 191 Authentication Authentication method None/auto/open/shared/WPA-PSK/WPA2- Signal Strength Signal strength 0 to 100 [%] TCP/IPv4 TCP/IPv4 Enable IP Address IP address XXX.XXX.XXX.XXX Subnet Mask Subnet mask XXX.XXX.XXX.XXX Default Gateway Default gateway XXX.XXX.XXX.XXX TCP/IPv6 TCP/IPv6 Enable/Disable Link Local Address Link local address XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Link Local Prefix Length Link local prefix length...
Page 192 IPsec *3 IPsec setting Active Security Protocol *3 Security method ESP/ESP & AH/AH Wireless LAN DRX Discontinuous reception (wireless Enable/Disable LAN) Direct Connection Direct connection Enable/Disable Connection Connection status Active/Inactive SSID SSID Direct Connection SSID Password Password Direct Connection password (10 alphanumeric characters) Channel Channel...
Page 193 Link Local Address Link local address XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Link Local Prefix Length Link local prefix length Manual Setting Manual setting Enable/Disable IP Address *2 IP address XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Subnet Prefix Length *2 Subnet prefix length Stateless Address1 *2 Stateless address 1 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Stateless Prefix Length1 *2 Stateless prefix length 1...
Page 194 WSD Timeout Timeout 1/5/10/15/20 [min] LPD Printing LPD printing setting Enable/Disable RAW Printing RAW printing setting Enable/Disable Bonjour Bonjour setting Enable/Disable Bonjour Service Name Bonjour service name Bonjour service name (Up to 52 alphanumeric characters) LLMNR LLMNR setting Enable/Disable SNMP SNMP setting Enable/Disable PictBridge Commun.
Page 195: Changing Lan Connection Method/Changing Wireless Lan Connection Method (Windows)
Follow either procedure below to change LAN connection method (wired or wireless). • Use the Setup CD-ROM or follow the instructions on the Canon website to redo setup. • Select LAN settings on HOME screen, select Change LAN, and then select Activate wireless LAN or Activate wired LAN.
Page 196: Network Settings (Ij Network Device Setup Utility) (Windows)
Network Settings (IJ Network Device Setup Utility) (Windows) IJ Network Device Setup Utility Starting Up IJ Network Device Setup Utility IJ Network Device Setup Utility Screen Performing Network Settings Checking Network Status IJ Network Device Setup Utility Menus Other Network Information...
Page 197: Ij Network Device Setup Utility
IJ Network Device Setup Utility IJ Network Device Setup Utility allows a network/printer administrator to manage printers on network. Use IJ Network Device Setup Utility for: • Searching printers on network and performing initial network setup for detected printers • Changing printer network settings •...
Page 198: Starting Up Ij Network Device Setup Utility
Network Device Setup Utility. If IJ Network Device Setup Utility is not displayed on the Start screen, select the Search charm and search for "IJ Network Device Setup Utility". • In Windows 7 or Windows Vista, click Start and select All Programs, Canon Utilities, IJ Network Device Setup Utility, and then IJ Network Device Setup Utility.
Page 199: Ij Network Device Setup Utility Screen
IJ Network Device Setup Utility Screen Items on IJ Network Device Setup Utility Screen Menus on IJ Network Device Setup Utility Screen Items on IJ Network Device Setup Utility Screen Toolbar Items on IJ Network Device Setup Utility Screen The screen below appears when you start up IJ Network Device Setup Utility. Detected printers are listed on the screen and the items below are shown.
Page 200 Not Connected Indicates the printer is required to perform wireless LAN setup. Performing/Changing Wireless LAN Settings Not Set Indicates the printer cannot be used on network. Specify an IP address or enable IPv6. IP Address Overlap Indicates the IP address is duplicated to another printer. Unknown Indicates the printer used in the past cannot be used currently.
Page 201 1. Printer menu Printer Menu 2. View menu View Menu 3. Option menu Option Menu 4. Help menu Help Menu Items on IJ Network Device Setup Utility Screen Toolbar This section describes items on IJ Network Device Setup Utility Screen toolbar. 1.
Page 202 Note • This item has the same function as Switch IPv4/IPv6 in the View menu. 5. Displays this guide. Note • This item has the same function as Online Manual in the Help menu.
Page 203: Performing Network Settings
Performing Network Settings Performing/Changing Wired LAN Settings Performing/Changing Wireless LAN Settings Assigning Printer Information Initializing Network Settings Changing Administrator Password Setting Criteria for Printer Search/Searching Specific Printer If WEP Details Screen Appears If WPA/WPA2 Details Screen Appears...
Page 204: Performing/Changing Wired Lan Settings
Performing/Changing Wired LAN Settings Follow the procedure below to perform/change wired LAN settings. Start up IJ Network Device Setup Utility Detected printers are listed. 2. Select printer to perform/change settings from printer list. Select the printer with Wired LAN displayed on Connection Method and the setting other than Unknown or Setup Completed displayed on Status to perform settings.
Page 205 3. Use next IP address Select this option if no DHCP server functionality is available in your setup where you use the printer, or you want to use a fixed IP address. Enter the IP address, subnet mask, and default gateway. •...
Page 206: Performing/Changing Wireless Lan Settings
Performing/Changing Wireless LAN Settings Follow the procedure below to perform/change wireless LAN settings. Important • Enable cableless setup before performing printer setup. (Not required if you change the IP address.) For details, search for "NR049" on your printer's online manual and see the page shown. Start up IJ Network Device Setup Utility Detected printers are listed.
Page 207 1. Network Type: Select the wireless LAN mode. Infrastructure Connects the printer to the wireless LAN with a wireless router. Direct Connects the printer to wireless communication devices without a wireless router. Note • If Direct is selected, the Search... button is displayed in a gray out status. In addition, you cannot connect to Internet from your computer depending on your operating environment.
Page 208 1. Use IPv4 address Always selected. (displayed in a gray out state) 2. Get IP address automatically Select this option to use an IP address automatically assigned by a DHCP server. DHCP server functionality must be enabled on your router. 3.
Page 209 1. Use IPv6 address Select when you use the printer with IPv6 environment. 2. Use Stateless Address: Select when you use an IP address assigned automatically. Use a router compatible with IPv6. Note • This setting item is not available depending on the printer you are using. 3.
Page 210: If Wpa/Wpa2 Details Screen Appears
If WPA/WPA2 Details Screen Appears Enter the password (passphrase) according to wireless router's encryption method if you change a wireless router to connect to the printer. 1. Enter the passphrase when the WPA/WPA2 Details screen appears. Enter the passphrase set to the wireless router. The passphrase should be a string of 8 to 63 alphanumeric characters or a 64-digit hexadecimal value.
Page 211: If Wep Details Screen Appears
If WEP Details Screen Appears Enter the password (passphrase) according to wireless router's encryption method if you change a wireless router to connect to the printer. 1. Enter the items below when the WEP Details screen appears. 1. WEP Key: Enter the same key as the one set to the wireless router.
Page 212: Assigning Printer Information
Assigning Printer Information Follow the procedure below to assign/change printer location name or device name. The names appear on Device Name: and Location: on the IJ Network Device Setup Utility screen. Start up IJ Network Device Setup Utility Detected printers are listed. 2.
Page 213: Initializing Network Settings
Initializing Network Settings Follow the procedure below to initializing printer network settings. Start up IJ Network Device Setup Utility Detected printers are listed. 2. Select printer to initialize settings. Select the printer with Available displayed on Status. 3. Select Reset LAN settings on Printer menu. The Confirm Printer Password screen appears.
Page 214: Changing Administrator Password
Changing Administrator Password Follow the procedure below to change the administrator password. Start up IJ Network Device Setup Utility Detected printers are listed. 2. Select printer to change password. Select the printer with Available displayed on Status. 3. Select Change Password... on Printer menu. The Change Printer Password screen appears.
Page 215: Setting Criteria For Printer Search/Searching Specific Printer
Setting Criteria for Printer Search/Searching Specific Printer You can set the criteria for printer search when you start up IJ Network Device Setup Utility or update the printer search, or you can search the specific printer. Changing these settings may detect the printer you want to use if it is not detected. Note •...
Page 216 The Specified Searching screen appears. 3. Select item to specify and enter value. 1. IPv4 Address Specifies the IPv4 address of the printer you want to search. 2. IPv6 Address Specifies the IPv6 address of the printer you want to search. 3.
Page 217: Checking Network Status
Checking Network Status Checking Wireless Network Status Displaying Computer Network Information Displaying Printer Network Information Checking Connection Status between Printer and Wireless Router Checking Network Setting Difference...
Page 218: Checking Wireless Network Status
Checking Wireless Network Status Follow the procedure below to check the wireless network status (signal strength) between the printer and computer. If anything is wrong with the wireless LAN connection, check the network status from this menu. Start up IJ Network Device Setup Utility The detected printers are listed.
Page 219: Displaying Computer Network Information
Displaying Computer Network Information Follow the procedure below to display the network information of the computer which the printer selected in the IJ Network Device Setup Utility screen connects to and on which IJ Network Device Setup Utility is installed. Start up IJ Network Device Setup Utility 2.
Page 220: Displaying Printer Network Information
Displaying Printer Network Information Follow the procedure below to display the printer network information. Start up IJ Network Device Setup Utility The detected printers are listed. 2. Select printer to display network information from printer list. Select the printer with Available displayed on Status. 3.
Page 221: Checking Connection Status Between Printer And Wireless Router
Checking Connection Status between Printer and Wireless Router Follow the procedure below to check the wireless router information detected by the printer. Detects wireless routers around the printer and the detected ones are listed. Use this menu to make sure whether the printer is located properly.
Page 222: Checking Network Setting Difference
Checking Network Setting Difference If you cannot use a printer you used on the network before, compare the current network status with that when you could use the printer and check the difference. Start up IJ Network Device Setup Utility The detected printers are listed.
Page 223: Ij Network Device Setup Utility Menus
IJ Network Device Setup Utility Menus Printer Menu View Menu Option Menu Help Menu...
Page 224: Printer Menu
Printer Menu This section describes the items displayed on the Printer menu. 1. Protocol Settings... Performs wired or wireless LAN settings. Performing/Changing Wired LAN Settings Performing/Changing Wireless LAN Settings 2. Detailed Printer Settings... Assigns the printer device name and location name. Assigning Printer Information 3.
Page 225 Web browser: Internet Explorer 8 or later, Google Chrome 38.0.2125.104m or later, Mozilla Firefox 33.0 or later 7. Exit Finishes IJ Network Device Setup Utility.
Page 226: View Menu
View Menu This section describes the items displayed on the View menu. 1. Computer Network Information Check the computer network information. Displaying Computer Network Information 2. Printer Network Information Check the printer network information. Displaying Printer Network Information 3. Status of Printer and Wireless Router Connection Searches wireless routers and check the wireless router information (wireless channel, communication status, and signal strength) detected by the printer.
Page 227 8. Update Searches printers again. Note • You can also search printers again by clicking the icon.
Page 228: Option Menu
Option Menu This section describes the items displayed on the Option menu. 1. Search Settings... Specifies criteria for printer search. Setting Criteria for Printer Search 2. Specified Searching... Searches the printer by an IP address or host name. Searching Specific Printer...
Page 229: Help Menu
Help Menu This section describes the items displayed on the Help menu. 1. Online Manual Displays this guide. 2. Caution when Connecting to Wireless LAN Displays the caution message for wireless LAN connection. 3. Changing Wired/Wireless LAN Connections Displays the message on changing LAN connection method (wired or wireless) for the selected printer. 4.
Page 230: Other Network Information
Other Network Information Technical Terms Restrictions Firewall...
Page 231: Technical Terms
Technical Terms In this section, technical terms used in the manual are explained. • Access point mode The machine is used as an access point to connect external wireless communication devices (e.g. computers, smartphones, or tablets) in an environment where no access point (wireless router) is available.
Page 232 • Authentication Method The method that a wireless router uses to authenticate a printer through a wireless LAN. The methods are agreeable each other. For WPA/WPA2, authentication method is PSK. • Bonjour A service built into Mac OS X operating system to detect the connectable devices on a network automatically.
Page 233 • Firewall It is a system that prevents an unlawful computer access in the network. To prevent, you can use the firewall function of a broadband router, the security software installed in the computer, or operation system for computer. • Host name A name for a computer or printer on network so that it can be recognized easily.
Page 234 • Key Format Select either ASCII or Hex as the WEP key format. The character that can be used for the WEP key differs depending on the selected key formats. ◦ ASCII Specify with a 5 or 13-character string that can include alphanumeric and underscore "_" characters.
Page 235 • Proxy server A server that links a LAN-connected computer to the Internet. When using a proxy server, specify the address and the port number of the proxy server. • PSK An encryption method employed by WPA/WPA2. • Router A relay device to connect to another network. •...
Page 236 • TCP/IP Suite of communications protocols used to connect hosts on the Internet or the LAN. This protocol allows different terminals to communicate with each other. • TKIP An encryption protocol employed by WPA/WPA2. • USB Serial interface designed to enable you to "hot-swap" devices, i.e., by plugging and unplugging them without turning off the power.
Page 237 This encrypted key is used to perform WPA-PSK authentication. The passphrase should be a string of 8 to 63 alphanumeric characters or a 64-digit hexadecimal value. • WPA2 Security framework released by the Wi-Fi Alliance in September 2004 as a later version of WPA. Provides a stronger encryption mechanism through Advanced Encryption Standard (AES).
Page 238: Restrictions
Restrictions If you use a printer over the wireless LAN, the printer may recognize nearby wireless systems, you should set a network key (WEP or WPA/WPA2) to the access point to encrypt wireless transmission. Wireless communication with a product that does not comply with the Wi-Fi standard cannot be guaranteed. Connecting with too many computers may affect the printer performance, such as printing speed.
Page 239: Firewall
Firewall A firewall is a function of the security software installed in the computer or operation system for computer, and is a system that is designed to prevent unauthorized access to a network. Precautions When Firewall Function is Enabled • A firewall function may limit communications between a printer and a computer. This may disable printer setup and communications.
Page 240: Adjustments For Better Print Quality
Adjustments for Better Print Quality Aligning the Print Head Aligning the Print Head Manually...
Page 241: Aligning The Print Head
Aligning the Print Head If printed ruled lines are misaligned or print results are otherwise unsatisfactory, adjust the print head position. Note • We recommend using the same type of paper for print head alignment as for printing. • Plain paper cannot be used for print head alignment. •...
Page 242 Specify Page size and Type for the paper to be used, select Settings, then press the OK button. 6. Load the prepared paper in the paper source specified in the message. If the paper source is the manual feed tray, load one sheet of paper at a time. 7.
Page 243: Aligning The Print Head Manually
Aligning the Print Head Manually If printed ruled lines are misaligned or print results are still not satisfactory after adjusting the print head position automatically, adjust the print head position manually. Note • Before adjusting the print head position manually, adjust the print head position automatically. For details on adjusting the print head position automatically, see Aligning the Print Head.
Page 244 Note • When the automatic print head alignment has not been performed, a message will appear. In this case, select Yes, press the OK button, then perform the automatic print head alignment. The paper settings screen will appear. Specify Page size and Type for the paper to be used, select Settings, then press the OK button. 6.
Page 245 Note • Look at the pattern and pick the setting that produces the least warped vertical straight lines. A: Vertical straight lines B: Warped vertical straight lines 12. Repeat this procedure until you finish inputting a pattern number in all columns, select OK, then press the OK button.
Page 246: Color Management
Color Management Managing Colors Performing Color Calibration Using the Operation Panel Performing Color Calibration from Quick Utility Toolbox (Windows) Performing Color Calibration from Quick Utility Toolbox (Mac OS) Paper that Can Be Used in Color Calibration...
Page 247: Managing Colors
Managing Colors Color management is color calibration that corrects for variations in color tones due to differences between printers and aging, and provides continuously consistent corrected color tones. Use color calibration to correct the color tones of this printer. If you have multiple printers, you can make the color tones of the printers the same by executing color calibration on each of the printers.
Page 248 Using Paper other than Canon Genuine Paper To execute color calibration for paper other than Canon genuine paper, the custom media information file containing a dedicated "calibration target" for the paper is required. For this, use Media Configuration Tool (media management software).
Page 249: Performing Color Calibration Using The Operation Panel
Performing Color Calibration Using the Operation Panel Use color calibration to correct color tones on printing paper. Note • Perform color calibration in the following cases: • After initial printer installation • If colors seem different from before, despite having the same environmental and printing conditions •...
Page 250 The Color calibration screen will appear. 4. Select Auto adjust, then press the OK button. The confirmation screen will appear. 5. Select Yes, then press the OK button. The paper settings screen will appear. Specify Page size and Type for the paper to be used, select Settings, then press the OK button. For details about paper, see Paper that Can Be Used in Color Calibration.
Page 251 After environmental measurements and paper are checked, color calibration is executed, automatically setting adjustment values. Note • If color calibration was not executed correctly, an error message will appear on the LCD. Message Appears 9. When the completion message appears, press the OK button. Note •...
Page 252: Performing Color Calibration From Quick Utility Toolbox
• Executing color calibration • Verifying progress of color calibration Note • Quick Utility Toolbox is a Canon software application. Important • You must load paper into the printer to perform color calibration. For details on the paper that can be used for color calibration, see "Paper that Can Be Used in Color Calibration"...
Page 253 Note • The media type for the paper fed on the printer appears depending on your model. 3. Verify the Status in the Confirmation Message. The Status in the Confirmation Message will let you know if color calibration is required. Important •...
Page 254 • Perform color calibration when replacing the printhead or when you are concerned about differences in color tone. 4. Verify the Paper Source. The paper sources for which color calibration can be performed are displayed for the paper in Media Type.
Page 255 Important • After 30 minutes have elapsed from the start of the color calibration and you close the dialog box, you cannot check the progress status of the color calibration even if you display the Calibration Monitor dialog box the next time. •...
Page 256: Paper That Can Be Used In Color Calibration
Paper that Can Be Used in Color Calibration Color calibration has two adjustment types, Common calibration and Unique calibration, with one of these selected when color calibration is executed. The selected adjustment type is determined from the media type that color calibration is executed on. Media Type and Adjustment Type Common Calibration Common calibration is a feature that allows you to use multiple media types easily in a short time because...
Page 257 Example: Calibration is executed on media type D (adjustment type: Unique). Calibration adjustment values are applied only to media type D. E: Media types other than D Media Type and Adjustment Type Media Name <Model No.> Color Calibration Adjustment Type Photo Paper Pro Platinum <PT-101>...
Page 258: Maintenance And Consumables
Maintenance and Consumables Maintenance Procedure Ink Tanks Replacing Ink Checking the Ink Status with the LCD on the Printer Print Head Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Cleaning the Print Head Cleaning the Print Head Deeply Performing the System Cleaning Performing Maintenance Functions from Your Computer (Windows) Cleaning the Print Heads...
Page 259 Transporting Your Printer...
Page 260: Maintenance Procedure
Maintenance Procedure If print results are blurred, colors are not printed correctly, or print results are unsatisfactory (e.g. misaligned printed ruled lines), perform the maintenance procedure below. Important • Do not rinse or wipe the print head and ink tank. This can cause trouble with the print head and ink tank.
Page 261 From the printer Cleaning the Print Head Deeply From the computer Cleaning the Print Heads (Windows) Cleaning the Print Heads (Mac OS) If the problem is not resolved after performing step 4: Perform the system cleaning. Step5 From the printer Performing the System Cleaning From the computer Cleaning the Print Heads...
Page 262: Ink Tanks
Ink Tanks Replacing Ink Checking the Ink Status with the LCD on the Printer...
Page 263: Ink
Ink may be used for purposes other than printing. When you use the Canon printer for the first time after you install the bundled ink tanks, the printer consumes a small amount of ink in the amount to enable printing by filling the nozzles of the Print Head with ink.
Page 264 Note • CO (Chroma Optimizer) ink is applied onto the print side of paper to adjust glossiness. This ink is also consumed in order to keep printer's performance and ensure good print quality, even when not applied onto the print side. •...
Page 265: Replacing Ink
Replacing Ink In case of cautions or errors concerning remaining ink level, an error message will appear on the LCD to inform you of the error. Take appropriate action as prompted by the message. Message Appears Note • If print results become faint or white streaks appear despite sufficient ink levels, see Maintenance Procedure.
Page 266 5. Remove the ink tank to be replaced. To remove the ink tank, push the mark (PUSH) in front of the ink tank. Important • Do not place the removed ink tanks with the open ink port down. Ink on the open ink port may stain your desk or other things.
Page 267 • Do not touch the metallic parts or other parts inside the printer. • Do not touch other parts besides the ink tanks. • Handle the ink tank carefully to avoid staining of clothing or the surrounding area. • Discard the empty ink tank according to the local laws and regulations regarding disposal of consumables.
Page 268 Important • Do not touch the contact (A) or joint (B) of the ink tank. 8. Insert the new ink tank straight into the slot. Make sure that the position of the ink tank matches the label. 9. Firmly push the mark (PUSH) in front of the ink tank to secure it. After installing the new ink tank, the corresponding ink lamp indication on the LCD comes on.
Page 269 Important • Ink tanks are designed so that they cannot be inserted in incorrect locations. Be sure to install the ink tank in its correct location. • You cannot print unless all the ink tanks are installed. Be sure to install all the ink tanks. •...
Page 270 When an ink tank is out of ink, replace it immediately with a new one.
Page 271: Checking The Ink Status With The Lcd On The Printer
Checking the Ink Status with the LCD on the Printer 1. Make sure that the power is turned on, and display the HOME screen. If the HOME screen is not displayed, press the HOME button. 2. Select the ink status display area on the HOME screen, then press the OK button. LCD and Operation Panel 3.
Page 272: Print Head
Print Head Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Cleaning the Print Head Cleaning the Print Head Deeply Performing the System Cleaning...
Page 273: Printing The Nozzle Check Pattern
Printing the Nozzle Check Pattern Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzle. Note • If the remaining ink level is low, the nozzle check pattern will not be printed correctly. Replace the ink tank whose ink is low.
Page 274 The confirmation screen will appear. 6. Select Yes, then press the OK button. The nozzle check pattern will be printed and two pattern confirmation screens will appear on the LCD. Examine the nozzle check pattern.
Page 275: Examining The Nozzle Check Pattern
Examining the Nozzle Check Pattern Examine the nozzle check pattern, and clean the print head if necessary. 1. Check if there are missing lines in pattern C or horizontal streaks in pattern D. A: No missing lines/No horizontal streaks B: Lines are missing/Horizontal streaks are present E: Number of sheets printed so far 2.
Page 276 The screen will return to the Maintenance screen. If pattern C has missing lines in any of the three groups or pattern D has horizontal streaks (B): Cleaning is required. Select Also B, then press the OK button. Select Yes on the cleaning confirmation screen, then press the OK button. The printer starts cleaning the print head.
Page 277: Cleaning The Print Head
Cleaning the Print Head Clean the print head if lines are missing or if horizontal streaks are present in the printed nozzle check pattern. Cleaning unclogs the nozzles and restores the print head condition. Cleaning the print head consumes ink, so clean the print head only when necessary. Note •...
Page 278 The Print head cleaning screen will appear. 6. Select Cleaning, then press the OK button. The confirmation screen will appear. 7. Select Yes, then press the OK button. The printer starts cleaning the print head. Do not perform any other operations until the printer completes the cleaning of the print head. This takes about 6 minutes.
Page 279: Cleaning The Print Head Deeply
Cleaning the Print Head Deeply If print quality does not improve by the standard cleaning of the print head, clean the print head deeply. Cleaning the print head deeply consumes more ink than the standard cleaning of the print head, so clean the print head deeply only when necessary.
Page 280 The Print head cleaning screen will appear. 6. Select Deep cleaning, then press the OK button. The confirmation screen will appear. 7. Select Yes, then press the OK button. The printer starts cleaning the print head deeply. Do not perform any other operations until the printer completes the deep cleaning of the print head. This takes about 6 minutes.
Page 281: Performing The System Cleaning
Performing the System Cleaning If print quality is not improved by deep cleaning of the print head, perform system cleaning. System cleaning consumes a great amount of ink. Frequent system cleaning can rapidly consume ink, so perform system cleaning only when necessary. Important •...
Page 282 The Maintenance screen will appear. 5. Select Print head cleaning, then press the OK button. The Print head cleaning screen will appear. 6. Select System cleaning, then press the OK button. The confirmation screen will appear. 7. Select Yes, then press the OK button. The printer starts system cleaning of the print head.
Page 283: Performing Maintenance Functions From Your Computer (Windows)
Performing Maintenance Functions from Your Computer (Windows) Cleaning the Print Heads Printing a Nozzle Check Pattern...
Page 284: Cleaning The Print Heads
Cleaning the Print Heads The print head cleaning and deep cleaning functions allow you to clear up clogged print head nozzle. Perform print head cleaning if printing is faint or a specific color fails to print, even though there is enough ink.
Page 285 When the Deep Cleaning dialog box opens, select the ink group for which deep cleaning is to be performed. Click Initial Check Items to display the items you need to check before performing deep cleaning. 3. Execute deep cleaning Make sure that the printer is on and then click Execute. Click OK when the confirmation message appears.
Page 286 Important • System Cleaning consumes an extremely large amount of ink. Executing system cleaning frequently will rapidly deplete your printer's ink supply. Therefore, execute system cleaning only when necessary. Note • If there is no sign of improvement after System Cleaning, turn off the printer, wait 24 hours, and then perform Deep Cleaning again.
Page 287: Printing A Nozzle Check Pattern
Printing a Nozzle Check Pattern The nozzle check function allows you to check whether the print head is working properly by printing a nozzle check pattern. Print the pattern if printing becomes faint, or if a specific color fails to print. The procedure for printing a nozzle check pattern is as follows: Nozzle Check 1.
Page 288: Maintenance Cartridge
Maintenance Cartridge Replacing the Maintenance Cartridge Checking the Maintenance Cartridge Status with the LCD on the Printer...
Page 289: Replacing The Maintenance Cartridge
Replacing the Maintenance Cartridge In case of cautions or errors concerning the maintenance cartridge, an error message will appear on the LCD to inform you of the error. Take appropriate action as prompted by the message. Message Appears Important • If the displayed message indicates that the maintenance cartridge is nearly full, promptly obtain a new one.
Page 290 7. Remove the maintenance cartridge. 8. Insert the new maintenance cartridge straight into the slot. Align the four corners of the maintenance cartridge with the slot as shown in the figure below. Important • Do not touch the terminal (B) of the maintenance cartridge. 9.
Page 291 10. Close the maintenance cover.
Page 292: Checking The Maintenance Cartridge Status With The Lcd On The Printer
Checking the Maintenance Cartridge Status with the LCD on the Printer 1. Make sure that the power is turned on, and display the HOME screen. If the HOME screen is not displayed, press the HOME button. 2. Select Maintenance on the HOME screen, then press the OK button. LCD and Operation Panel The Maintenance screen will appear.
Page 293: Cleaning The Printer
Cleaning the Printer Cleaning the Exterior of the Printer Cleaning the Paper Feed Roller Cleaning the Inside of the Printer (Bottom Plate Cleaning)
Page 294: Cleaning The Exterior Of The Printer
Cleaning the Exterior of the Printer Be sure to use a soft and dry cloth such as eyeglasses cleaning cloth and wipe off dirt on the surface gently. Smooth out wrinkles on the cloth if necessary before cleaning. Important • Be sure to turn off the power and unplug the power cord before cleaning the printer. •...
Page 295: Cleaning The Paper Feed Roller
Cleaning the Paper Feed Roller If the paper feed roller is dirty or paper powder is attached to it, paper may not be fed properly. In this case, clean the paper feed roller. Cleaning will wear out the paper feed roller, so perform this only when necessary.
Page 296 9. Press the OK button. The printer starts cleaning. The cleaning will be complete when the paper is ejected. 10. When the completion message appears, press the OK button. If the problem is not resolved after cleaning the paper feed roller, turn off the power, unplug the power cord, then wipe the paper feed roller parts (the large paper feed roller in the center and four rollers on each side of it) (A) located in the rear tray with a moistened cotton swab or the like.
Page 297: Cleaning The Inside Of The Printer (Bottom Plate Cleaning)
Cleaning the Inside of the Printer (Bottom Plate Cleaning) Remove stains from the inside of the printer. If the inside of the printer becomes dirty, printed paper may get dirty, so we recommend performing cleaning regularly. You need to prepare: a single sheet of A3 size plain paper* * Be sure to use a new piece of paper.
Page 298 8. Open the paper output tray gently. Open the output tray extension, then pull out the paper output support. 9. Press the OK button. The paper cleans the inside of the printer as it feeds through the printer. Check the folded parts of the ejected paper. If they are smudged with ink, perform Bottom Plate Cleaning again.
Page 299: Other Maintenance
Other Maintenance Relocating Your Printer Transporting Your Printer...
Page 300: Relocating Your Printer
Relocating Your Printer Observe the following precautions when moving the printer in its horizontal orientation from its place of installation. Important • Do not tilt the printer or turn it on its side or upside down. Doing so may cause ink to leak during relocation.
Page 301: Transporting Your Printer
Transporting Your Printer Do not tilt the printer or turn it on its side or upside down. Doing so may cause ink to leak during relocation. If you can transport the printer in its horizontal orientation: Packing the printer If the printer may tilt during transport: Important •...
Page 302 The confirmation screen will appear. 4. Check the message, select Yes, then press the OK button. The ink in the printer is ejected into the maintenance cartridge. This takes about 5 minutes to complete (excluding the maintenance cartridge replacement). Do not perform any other operations during this operation. Important •...
Page 303 Important • Do not unplug the printer while the POWER lamp is lit or flashing, as it may cause malfunction or damage to the printer, making the printer unable to print. 3. Retract the paper output support, then close the output tray extension and the paper output tray.
Page 304 Important • If the remaining ink level is low, a message prompting you to replace ink tanks is displayed. Follow the directions in the message to replace the ink tank and then press the Back button. We recommend storing the removed ink tanks since they may still be usable for normal printing. •...
Page 305: Specifications
Specifications Specifications Printing Area Printing Area Other Sizes than Letter or Legal Letter, Legal Sizes for 0.98 inch (25 mm) Margin Paper...
Page 306: Specifications
Specifications Important • The following values may vary depending on the operating environment. General Specifications Power supply 100-240 V AC (50/60 Hz) Power consumption Printing: 37 W max. Standby (minimum): 2.5 W max. *1 OFF: 0.4 W max. *2 *1 The wait time for standby cannot be changed. *2 The printer uses a trace amount of power even when turned off.
Page 307 Frequency bandwidth: 2.4 GHz Channel: 1-11 or 1-13 * Frequency bandwidth and available channels differ depending on country or region. Communication distance: Indoors 164 feet/50 m * Effective range varies depending on the installation environment and location. Security: WEP (64/128 bits) WPA-PSK (TKIP/AES) WPA2-PSK (TKIP/AES) Setup:...
Page 308 The necessary amount of hard disk space may be changed without notice. Display XGA 1024 x 768 Other Supported OS Some functions may not be available with each OS. Refer to the Canon web site for details on operation with iOS and Android. Mobile Printing Capability Apple AirPrint...
Page 309: Printing Area
Printing Area Printing Area Other Sizes than Letter or Legal Letter, Legal Sizes for 0.98 inch (25 mm) Margin Paper...
Page 310: Printing Area
Recommended printing area : Canon recommends that you print within this area. Printable area : The area where it is possible to print. However, printing in this area can affect the print quality or the paper feed precision.
Page 311: Other Sizes Than Letter Or Legal
Other Sizes than Letter or Legal Size Printable Area (width x height) 5.56 x 7.95 inches (141.2 x 202.0 mm) 8.00 x 11.38 inches (203.2 x 289.0 mm) 11.43 x 16.22 inches (290.2 x 412.0 mm) 12.69 x 18.70 inches (322.2 x 475.0 mm) 16.27 x 23.07 inches (413.2 x 586.0 mm) 6.90 x 9.80 inches (175.2 x 249.0 mm) 9.85 x 14.02 inches (250.2 x 356.0 mm)
Page 312: Letter, Legal
Letter, Legal Size Printable Area (width x height) Letter 8.00 x 10.69 inches (203.2 x 271.4 mm) Legal 8.00 x 13.69 inches (203.2 x 347.6 mm) Recommended printing area A: 2.22 inches (56.3 mm) B: 2.15 inches (54.5 mm) Printable area C: 0.12 inch (3.0 mm) D: 0.20 inch (5.0 mm) E: 0.25 inch (6.4 mm)
Page 313: Sizes For 0.98 Inch (25 Mm) Margin Paper
Sizes for 0.98 inch (25 mm) Margin Paper When art paper with 0.98 inch (25 mm) margins is selected, the printer is restricted from printing in the top and bottom 0.98 inch (25 mm) of the paper. We therefore recommend checking the printing area in the preview screen before printing.
Page 314 Recommended printing area A: 0.98 inch (25.0 mm) B: 0.98 inch (25.0 mm) C: 0.25 inch (6.4 mm) D: 0.25 inch (6.3 mm)
Page 315: Appendix
Appendix Safety Safety Precautions Regulatory Information Legal Restrictions on Printing...
Page 316: Safety
Safety Safety Precautions Regulatory Information...
Page 317: Safety Precautions
Safety Precautions Choosing a location • Never install the printer on an unstable or vibrating surface. • Do not install the printer in locations that are very humid or dusty, in direct sunlight, outdoors, or close to a heating source. To avoid the risk of fire or electric shocks, use the printer under the operating environment specified in the Specification.
Page 318: Regulatory Information
20cm between the radiator and persons body (excluding extremities: hands, wrists, feet and ankles) and must not be colocated or operated with any other antenna or transmitter. Canon U.S.A., Inc. One Canon Park Melville, New York 11747...
Page 319 For more information about the recycling of this product, please contact your local city office, waste authority, approved scheme or your household waste disposal service or visit www.canon- europe.com/weee, or www.canon-europe.com/battery.
Page 320 Pour plus d'informations sur le recyclage de ce produit, contactez vos services municipaux, votre éco- organisme ou les autorités locales compétentes, ou consultez le site www.canon-europe.com/weee, ou www.canon-europe.com/battery.
Page 321 Voor verdere informatie over recycling van dit product kunt u contact opnemen met uw plaatselijke gemeente, afvaldienst, officiële dienst voor klein chemisch afval of afvalstortplaats, of kunt u terecht op www.canon- europe.com/weee, of www.canon-europe.com/battery.
Page 322 Per a més informació sobre el reciclatge d’aquest producte, contacteu amb l’oficina municipal, les autoritats encarregades dels residus, el pla de residus homologat o el servei de recollida d’escombraries domèstiques de la vostra localitat o visiteu www.canon-europe.com/weee, o www.canon-europe.com/battery.
Page 323 Kontakt din kommune, den lokale affaldsmyndighed, det lokale affaldsanlæg, eller besøg www.canon-europe.com/weee, eller www.canon-europe.com/battery for at få flere oplysninger om genbrug af dette produkt. Μόνο για την Ευρωπαϊκή Ένωση και τον ΕΟΧ (Νορβηγία, Ισλανδία και...
Page 324 Om du vill ha mer information om var du kan lämna in den här produkten, kontakta ditt lokala kommunkontor, berörd myndighet eller företag för avfallshantering eller se www.canon-europe.com/weee, eller www.canon- europe.com/battery.
Page 325 A termék újrahasznosítását illetően informálódjon a helyi polgármesteri hivatalnál, a helyi közterület-fenntartó vállalatnál, a hivatalos hulladéklerakó telephelyen vagy a háztartási hulladék begyűjtését végző szolgáltatónál, illetve látogasson el a www.canon- europe.com/weee, vagy www.canon-europe.com/battery internetes oldalra. Tylko dla krajów Unii Europejskiej oraz EOG (Norwegia, Islandia i...
Page 326 W celu uzyskania informacji o sposobie recyklingu tego produktu prosimy o kontakt z właściwym urzędem miejskim lub zakładem gospodarki komunalnej bądź zapraszamy na stronę www.canon-europe.com/weee, lub www.canon- europe.com/battery. Platí len pre štáty Európskej únie a EHP (Nórsko, Island a Lichtenštajnsko) Tieto symboly označujú, že podľa Smernice o odpade z elektrických a elektronických zariadení...
Page 327 įranga. Bendradarbiaudami ir teisingai utilizuodami šiuos gaminius, jūs padėsite efektyviai naudoti gamtinius išteklius. Daugiau informacijos apie gaminio perdirbimą jums gali suteikti vietinis biuras, atliekų tvarkymo bendrovė, sertifikuoti organai ar buitinių atliekų surinkimo įmonės. Taip pat siūloma apsilankyti interneto svetainėje www.canon- europe.com/weee, arba www.canon-europe.com/battery.
Page 328 Za več informacij o ponovni uporabi tega izdelka se obrnite na lokalen mestni urad, pristojno službo za odpadke, predstavnika pooblaščenega programa za obdelavo odpadkov ali na lokalno komunalo. Lahko pa tudi obiščete našo spletno stran www.canon-europe.com/weee, ali www.canon- europe.com/battery.
Page 329 će djelotvornom iskorištavanju prirodnih resursa. Dodatne informacije o recikliranju ovog proizvoda zatražite od svog lokalnog gradskog ureda, službe za zbrinjavanje otpada, odobrenog programa ili komunalne službe za uklanjanje otpada ili pak na stranicama www.canon-europe.com/weee ili www.canon-europe.com/battery. Korisnici u Srbiji Ovaj simbol označava da ovaj proizvod ne sme da se odlaže sa ostalim kućnim otpadom, u skladu sa...
Page 330 www.canon-europe.com/battery.
Page 331: Legal Restrictions On Printing
Legal Restrictions on Printing It may be unlawful to print the following documents. The list provided is non-exhaustive. When in doubt, check with a legal representative in your jurisdiction. • Paper money • Money orders • Certificates of deposit • Postage stamps (canceled or uncanceled) •...
Page 332: Basic Printing Workflow
Basic Printing Workflow Printing Photos from a Computer (Windows) Printing Photos from a Computer (Mac OS)
Page 333: Printing Photos From A Computer (Windows)
Printing Photos from a Computer (Windows) This section describes how to print photos with a software application on your computer. 1. Open the paper support (A) of the rear tray, then extend the paper support extension (B). 2. Open the paper output tray (C) gently. 3.
Page 334 7. Close the feed slot cover gently. The paper information registration screen for the rear tray is displayed on the LCD. 8. Select the size and type of paper loaded in the rear tray at Page size and Type, select Register, then press the OK button.
Page 335 9. Select Print from the software application's menu. In general, select Print on the File menu to open the Print dialog box. 10. Select your model name and click Preferences (or Properties). The printer driver setup window appears. Note • Depending on software application you use, command names or menu names may vary and there may be more steps.
Page 336 13. After completing the setup, click OK, then execute print. Note • The printer driver setup window enables you to specify various settings for printing. Printing from Application Software (Windows Printer Driver)
Page 337: Printing Photos From A Computer (Mac Os)
Printing Photos from a Computer (Mac OS) This section describes how to print photos with a software application on your computer. 1. Open the paper support (A) of the rear tray, then extend the paper support extension (B). 2. Open the paper output tray (C) gently. 3.
Page 338 7. Close the feed slot cover gently. The paper information registration screen for the rear tray is displayed on the LCD. 8. Select the size and type of paper loaded in the rear tray at Page size and Type, select Register, then press the OK button.
Page 339 9. Select Print from the software application's menu. In general, select Print... from the File menu to open the Print dialog. Note • For details on the operations of software application you use, refer to the user's manual of your software application.
Page 340 13. Select the media type. For Media Type, select the same paper type loaded in the printer. 14. Select the paper source. Select the rear tray in which you loaded the paper at Paper Source. 15. After completing the setup, click Print, then execute print. Note •...
Page 341: Enhanced Printing Options
Enhanced Printing Options Printing from Computer Printing from Application Software (Windows Printer Driver) Printing with Easy Setup Basics Paper Settings on the Printer Driver and the Printer (Media Type) Paper Settings on the Printer Driver and the Printer (Paper Size) Setting a Page Size and Orientation Setting the Number of Copies and Printing Order Setting the Stapling Margin...
Page 342 Printing with ICC Profiles Interpreting the ICC Profile Adjusting Color Balance Adjusting Brightness Adjusting Contrast Printing from Application Software (Mac OS Printer Driver) Printing with Easy Setup Basics Paper Settings on the Printer Driver and the Printer (Media Type) Paper Settings on the Printer Driver and the Printer (Paper Size) Setting the Number of Copies and Printing Order Setting the Stapling Margin Execute Borderless Printing...
Page 343 Using PIXMA/MAXIFY Cloud Link Printing with Google Cloud Print Getting Google Account Registering Printer with Google Cloud Print Printing from Computer or Smartphone with Google Cloud Print Deleting Printer from Google Cloud Print Easy-PhotoPrint+ Guide Printing from an AirPrint-enabled Printer with Mac Printing from Smartphone/Tablet Printing Directly from Smartphone/Tablet Android Print...
Page 344: Printing From Computer
Printing from Computer Printing from Application Software (Windows Printer Driver) Printing with Easy Setup Basics Setting a Page Size and Orientation Setting the Number of Copies and Printing Order Setting the Stapling Margin Execute Borderless Printing Fit-to-Page Printing Scaled Printing Page Layout Printing Tiling/Poster Printing Booklet Printing...
Page 345 Scaling the Printing to Fit the Paper Size Scaled Printing Page Layout Printing Printing on Postcards Changing the Clear Coating Settings Switching the Paper Source to Match the Purpose Setting Paper Dimensions (Custom Size) Changing the Print Quality and Correcting Image Data Printing Using a Web Service Using PIXMA/MAXIFY Cloud Link Printing with Google Cloud Print...
Page 346: Printing From Application Software (Windows Printer Driver)
Printing from Application Software (Windows Printer Driver) Printing with Easy Setup Basic Setting a Page Size and Orientation Setting the Number of Copies and Printing Order Setting the Stapling Margin Execute Borderless Printing Fit-to-Page Printing Scaled Printing Page Layout Printing Tiling/Poster Printing Booklet Printing Duplex Printing...
Page 347: Printing With Easy Setup
Printing with Easy Setup This section describes the simple procedure for setting the Quick Setup tab so that you can carry out appropriate printing on this printer. Check that the printer is turned on Load paper on the printer 3. Open the printer driver setup window 4.
Page 348 Important • The print quality settings that can be selected may differ depending on a printing profile. 6. Select the paper source Select Manual Feed or Rear Tray that matches your purpose for Paper Source. Important • The paper source settings that can be selected may differ depending on the paper type and size. 7.
Page 349 Important • When you select the Always Print with Current Settings check box, all settings specified on the Quick Setup, Main, and Page Setup tabs are saved, and you can print with the same settings from the next time as well. •...
Page 350: Paper Settings On The Printer Driver And The Printer (Media Type)
Photo Paper Plus Glossy II Plus Glossy II Non-genuine Canon paper When you use non-genuine Canon paper, you can print easily by using the existing settings that have been prepared on the printer's operation panel and in the printer driver. Paper information Media name <Model No.>...
Page 351 *2 To improve the print quality and paper feeding when using paper other than Canon genuine paper, create a custom paper by using Media Configuration Tool and add it to the printer.
Page 352: Paper Settings On The Printer Driver And The Printer (Paper Size)
Paper Settings on the Printer Driver and the Printer (Paper Size) When you use this printer, selecting a paper size that matches the print purpose will help you achieve the best print results. You can use the following paper sizes on this printer. Printer Paper Size in the printer driver Paper information registered on the printer Letter 8.5"x11"...
Page 353 Custom Size Others...
Page 354: Setting A Page Size And Orientation
Setting a Page Size and Orientation The paper size and orientation are essentially determined by the application software. When the page size and orientation set for Page Size and Orientation on the Page Setup tab are same as those set with the application software, you do not need to select them on the Page Setup tab.
Page 355: Setting The Number Of Copies And Printing Order
Setting the Number of Copies and Printing Order The procedure for specifying the number of copies and printing order is as follows: You can also set the number of copies on the Quick Setup tab. 1. Open the printer driver setup window 2.
Page 356 • Print from Last Page: /Collate: 4. Complete the setup Click OK. When you execute print, the specified number of copies will be printed with the specified printing order. Important • When the application software that you used to create the document has the same function, specify the settings on the printer driver.
Page 357: Setting The Stapling Margin
Setting the Stapling Margin The procedure for setting the staple side and the margin width is as follows: 1. Open the printer driver setup window 2. Specify the side to be stapled Check the position of the stapling margin from Stapling Side on the Page Setup tab. The printer analyzes the Orientation and Page Layout settings, and automatically selects the best staple position.
Page 358 Note • The printer automatically reduces the print area depending on the staple position margin. 4. Complete the setup Click OK on the Page Setup tab. When you execute print, the data is printed with the specified staple side and margin width. Important •...
Page 359: Execute Borderless Printing
Execute Borderless Printing The borderless printing function allows you to print data without any margin by enlarging the data so that it extends slightly off the paper. In standard printing, margins are created around the document area. However, in borderless printing function, these margins are not created. When you want to print data such as a photo without providing any margin around it, set borderless printing.
Page 360 Check the Page Size list. When you want to change it, select another page size from the list. The list displays only sizes that can be used for borderless printing. 4. Adjust the amount of extension from the paper If necessary, adjust the amount of extension using the Amount of Extension slider. Moving the slider to the right increases the amount extending off the paper, and moving the slider to the left decreases the amount.
Page 361 Note • When the Amount of Extension slider is set to the leftmost position, image data will be printed in the full size. • When Preview before printing is checked on the Main tab, you can confirm whether there will be no margin before printing.
Page 362: Fit-To-Page Printing
Fit-to-Page Printing The procedure for printing a document that is automatically enlarged or reduced to fit the page size to be used is as follows: 1. Open the printer driver setup window 2. Set fit-to-page printing Select Fit-to-Page from the Page Layout list on the Page Setup tab. 3.
Page 363 5. Complete the setup Click OK. When you execute print, the document will be enlarged or reduced to fit to the page size.
Page 364: Scaled Printing
Scaled Printing The procedure for printing a document with pages enlarged or reduced is as follows: 1. Open the printer driver setup window 2. Set scaled printing Select Scaled from the Page Layout list on the Page Setup tab. 3. Select the paper size of the document Using Page Size, select the page size that is set with your application software.
Page 365 • Specify a scaling factor Directly type in a value into the Scaling box. The current settings are displayed in the settings preview on the left side of the printer driver. 5. Complete the setup Click OK. When you execute print, the document will be printed with the specified scale. Important •...
Page 366 Note • Selecting Scaled changes the printable area of the document.
Page 367: Page Layout Printing
Page Layout Printing The page layout printing function allows you to print more than one page image on a single sheet of paper. The procedure for performing page layout printing is as follows: 1. Open the printer driver setup window 2.
Page 368 Pages To change the number of pages to be printed on a single sheet of paper, select the number of pages from the list. Page Order To change the page arrangement order, select a placement method from the list. Page Border To print a page border around each document page, check this check box.
Page 369: Tiling/Poster Printing
Tiling/Poster Printing The tiling/poster printing function allows you to enlarge image data, divide it into several pages, and print these pages on separate sheets of paper. You can also paste the pages together to create a large print like a poster. The procedure for performing tiling/poster printing is as follows: Setting Tiling/Poster Printing 1.
Page 370 If necessary, click Specify..., specify the following settings in the Tiling/Poster Printing dialog box, and then click OK. Image Divisions Select the number of divisions (vertical x horizontal). As the number of divisions increases, the number of sheets used for printing increases. If you are pasting pages together to create a poster, increasing the number of divisions allows you to create a larger poster.
Page 371 Note • Click the deleted pages to display them again. • Right-click the settings preview to select Print all pages or Delete all pages. 2. Complete the setup After completing the page selection, click OK. When you execute print, only specified pages will be printed. Important •...
Page 372: Booklet Printing
Booklet Printing The booklet printing function allows you to print data for a booklet. Data is printed on both sides of the paper. This type of printing ensures that pages can be collated properly, in page number order, when the printed sheets are folded and stapled at the center.
Page 373 Margin for stapling Select which side should the stapling margin be on when the booklet is completed. Insert blank page To leave one side of a sheet blank, check the check box, and select the page to be left blank. Margin Enter the margin width.
Page 374: Duplex Printing
Duplex Printing The procedure for printing data on both sides of one sheet of paper is as follows: When Business Document or Paper Saving is selected for Commonly Used Settings on the Quick Setup tab, duplex printing can also be set by using Additional Features. 1.
Page 375 Click OK on the Page Setup tab. When you execute print, the document is first printed on one side of a sheet of paper. After one side is printed, reload the paper correctly according to the message. Then click Start Printing to print the opposite side. Important •...
Page 376: Stamp/Background Printing
Stamp/Background Printing Stamp or Background may be unavailable when certain printer drivers or operating environments are used. The Stamp function allows you to print a stamp text or a bitmap over or behind document data. It also allows you to print date, time and user name. The Background function allows you to print a light illustration behind the document data.
Page 377 3. Select a stamp Check the Stamp check box, and select the stamp to be used from the list. The current settings are displayed in the settings preview on the left side of the Page Setup tab. 4. Set the stamp details If necessary, specify the following settings, and then click OK.
Page 378 Select Background... button use another background or change the layout or density of a background, click this. Background first page only To print the background only on the first page, check this check box. 5. Complete the setup Click OK on the Page Setup tab. When you execute print, the data is printed with the specified background.
Page 379: Registering A Stamp
Registering a Stamp This feature may be unavailable when certain printer drivers or operating environments are used. You can create and register a new stamp. You can also change and re-register some of the settings of an existing stamp. Unnecessary stamps can be deleted at any time. The procedure for registering a new stamp is as follows: Registering a New Stamp 1.
Page 380 4. Configure the stamp while viewing the preview window • Stamp tab Select Text, Bitmap, or Date/Time/User Name that matches your purpose for Stamp Type. ◦ For Text registration, the characters must already be entered in Stamp Text. If necessary, change the TrueType Font, Style, Size, and Outline settings.
Page 381 6. Complete the setup Click OK. The Stamp/Background (Stamp) dialog box opens again. The registered title appears in the Stamp list. Changing and Registering Some of Stamp Settings 1. Select the stamp for which the settings are to be changed Select the Stamp check box in the Stamp/Background (Stamp) dialog box.
Page 382: Registering Image Data To Be Used As A Background
Registering Image Data to be Used as a Background This feature may be unavailable when certain printer drivers or operating environments are used. You can select a bitmap file (.bmp) and register it as a new background. You can also change and register some of the settings of an existing background.
Page 383 4. Select the image data to be registered to the background Click Select File..Select the target bitmap file (.bmp), and then click Open. 5. Specify the following settings while viewing the preview window Layout Method Select how the background image data is to be placed. When Custom is selected, you can set coordinates for X-Position and Y-Position.
Page 384 3. Specify each item on the Background tab while viewing the preview window 4. Save the background Click Save overwrite on the Save settings tab. When you want to save the background with a different title, enter a new title in the Title box and click Save. Click OK when the confirmation message appears.
Page 385: Printing On Postcards
Printing on Postcards This section describes the procedure for postcard printing. Load postcard on the printer 2. Open the printer driver setup window 3. Select commonly used settings Display the Quick Setup tab, and for Commonly Used Settings, select Standard. 4.
Page 386 To display guide messages again, open the Maintenance tab and click View Printer Status to start the Canon IJ Status Monitor. On the Option menu, choose Display Guide Message and click Hagaki Printing to enable the setting.
Page 387: Changing The Clear Coating Settings
Changing the Clear Coating Settings When you execute clear coating, the printer applies chroma optimizer (CO) ink onto the printing surface and allows you to adjust the glossiness. This section explains procedures for changing the clear coating settings. 1. Open the printer driver setup window 2.
Page 388 Auto The printer automatically sets the areas to be clear-coated and whether clear coating is to be executed. It may be possible to reduce the ink consumption of the chroma optimizer (CO) or to accelerate the print speed. Overall The printer clear-coats the entire print area. If selecting Auto produced unsatisfactory clear coating effects, selecting Overall may improve the results.
Page 389: Switching The Paper Source To Match The Purpose
Switching the Paper Source to Match the Purpose In this printer, there are two paper sources, a manual feed tray and a rear tray. You can facilitate printing by selecting a paper source setting that matches your media type or purpose. The procedure for setting paper source is as follows: You can also set the paper source on the Quick Setup tab.
Page 390 4. Complete the setup Click OK. When you execute print, the printer uses the specified paper source to print the data. Note • If the paper settings on the printer driver differ from the rear tray paper information registered on the printer, an error may occur.
Page 391: Displaying The Print Results Before Printing
Displaying the Print Results before Printing If you are using the XPS printer driver, replace "Canon IJ Preview" with "Canon IJ XPS Preview" when reading this information. You can display and check the print result before printing. The procedure for displaying the print result before printing is as follows: You can also set the print results display on the Quick Setup tab.
Page 392: Setting Paper Dimensions (Custom Size)
Setting Paper Dimensions (Custom Size) You can specify the height and width of paper when its size cannot be selected from the Page Size. Such a paper size is called "custom size." The procedure for specifying a custom size is as follows: You can also set a custom size in Printer Paper Size on the Quick Setup tab.
Page 393 Important • If the application software that created the document has a function for specifying height and width values, use the application software to set the values. If the application software does not have such a function or if the document does not print correctly, perform the above procedure from the printer driver to set the values.
Page 394: Editing The Print Document Or Reprinting From The Print History
Editing the Print Document or Reprinting from the Print History This function is unavailable when the standard IJ printer driver is used. In the Canon IJ XPS preview window, you can edit the print document or retrieve the document print history to print the document.
Page 395 Check the Preview before printing check box on the Main tab. 3. Complete the setup Click OK. The Canon IJ XPS Preview will start and the print result will be displayed before printing. 4. Editing print documents and print pages • Combining print documents You can combine multiple print documents to form a single document.
Page 396 Check the preview before printing. • Depending on the print settings of the print document, some functions may not be available in the Canon IJ XPS preview. Note • You can rename Document Name to any name.
Page 397: Changing The Print Quality And Correcting Image Data
Changing the Print Quality and Correcting Image Data Setting the Print Quality Level (Custom) Printing a Color Document in Monochrome Adjusting Tone Specifying Color Correction Optimal Photo Printing of Image Data Adjusting Colors with the Printer Driver Printing with ICC Profiles Interpreting the ICC Profile Adjusting Color Balance Adjusting Brightness...
Page 398: Setting The Print Quality Level (Custom)
Setting the Print Quality Level (Custom) The print quality level can be set in the Custom. The procedure for setting the print quality level is as follows: 1. Open the printer driver setup window 2. Select the print quality On the Main tab, select Custom for Print Quality, and click Set..The Custom dialog box opens.
Page 399 Adjusting Color Balance Adjusting Brightness Adjusting Contrast...
Page 400: Printing A Color Document In Monochrome
Printing a Color Document in Monochrome The procedure for printing a color document in monochrome is as follows: You can also set a black and white photo print in Additional Features on the Quick Setup tab. 1. Open the printer driver setup window 2.
Page 401 Related Topic Adjusting Tone...
Page 402: Adjusting Tone
Adjusting Tone When printing black and white photos, you can produce the cooling effects of cool colors and the warming effects of warm colors. Cool Tone is selected Black and White is selected Warm Tone is selected The procedure for adjusting tone is as follows: 1.
Page 403 5. Adjusting monochrome tones From the Tone pull-down menu, specify any of the following items. Cool Tone This item adjusts color tones to cool shades of gray (cool black). When you select this item, a value of -30 is entered for X, and a value of 0 for Y. Black and White This item adjusts color tones to neutral shades of gray.
Page 404 6. Complete the setup Click OK on the Main tab. When you execute print, the color document is converted to grayscale data with adjusted tones. It allows you to print the color document in monochrome. Related Topics Printing a Color Document in Monochrome Adjusting Brightness Adjusting Contrast...
Page 405: Specifying Color Correction
Specifying Color Correction You can specify the color correction method suited to the type of document to be printed. Normally, when data is printed, the printer driver automatically adjusts the colors. When you want to print by using the color space of the image data effectively, select ICM (ICC Profile Matching).
Page 406 None The printer driver does not perform color correction. Select this value when you are specifying an individually created printing ICC profile or a printing ICC profile for special Canon paper in an application software to print data. 4. Complete the setup Click OK on the Main tab.
Page 407: Optimal Photo Printing Of Image Data
Optimal Photo Printing of Image Data When people print images taken with digital cameras, they sometimes feel that the printed color tones differ from those of actual image or those displayed on the monitor. To get the print results as close as possible to the desired color tones, you must select a printing method that is best suited to the application software used or to your purpose.
Page 408: Adjusting Colors With The Printer Driver
Important • When printing using driver matching, Canon recommends that you set the monitor and the environment light as follows: • Monitor...
Page 409 4. Set the other items If necessary, click Color Adjustment tab, and adjust the color balance (Cyan, Magenta, Yellow) and adjust Brightness, and Contrast settings, and then click OK. 5. Complete the setup Click OK on the Main tab. When you execute print, the printer driver adjusts the colors when printing the data. Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction...
Page 410: Printing With Icc Profiles
ICC profile and a printing ICC profile in the image data. Even if you print using a printing ICC profile that you created yourself or one for special Canon paper, be sure to select color management items from your application software.
Page 411 Click OK on the Main tab. When you execute print, the printer uses the color space of the image data. Specify an ICC Profile with the Printer Driver, and then Print When you print from application software that cannot identity input ICC profiles or does not allow you to specify one, the data color space is printed as sRGB.
Page 412 Important • When you select Perceptual to print images, Canon recommends that you set the monitor and the environment light as follows: • Monitor...
Page 413 Adjusting Contrast...
Page 414: Interpreting The Icc Profile
Interpreting the ICC Profile When you need to specify an ICC profile for this printer, specify the ICC profile of the print output media. The ICC profiles installed for this printer appear as follows. • (1) is the model name of the printer. •...
Page 415: Adjusting Color Balance
Adjusting Color Balance You can adjust the color tints when printing. Since this function adjusts color balance of the output by changing the ink ratios of each color, it changes the total color balance of the document. Use the application software when you want to change the color balance significantly.
Page 416 There are individual sliders for Cyan, Magenta, and Yellow. Each color becomes stronger when the corresponding slider is moved to the right, and becomes weaker when the corresponding slider is moved to the left. For example, when cyan becomes weaker, the color red becomes stronger. You can also directly enter a value linked to the slider.
Page 417: Adjusting Brightness
Adjusting Brightness You can brighten or darken the colors of the overall image data during printing. The following sample shows the case when light colors are darkened when the image data is printed. No adjustment Darken light colors The procedure for adjusting brightness is as follows: You can also set brightness on the Quick Setup tab by choosing Color/Intensity Manual Adjustment under Additional Features.
Page 418 4. Complete the setup Click OK on the Main tab. When you execute print, the data is printed at the adjusted brightness. Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction Adjusting Color Balance Adjusting Contrast...
Page 419: Adjusting Contrast
Adjusting Contrast You can adjust the image contrast during printing. To make the differences between the light and dark portions of images greater and more distinct, increase the contrast. On the other hand, to make the differences between the light and dark portions of images smaller and less distinct, reduce the contrast.
Page 420 After adjusting each color, click OK. 4. Complete the setup Click OK on the Main tab. When you execute print, the image is printed with the adjusted contrast. Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction Adjusting Color Balance Adjusting Brightness...
Page 421: Printing Using A Web Service
Printing Using a Web Service Using PIXMA/MAXIFY Cloud Link Printing with Google Cloud Print Getting Google Account Registering Printer with Google Cloud Print Printing from Computer or Smartphone with Google Cloud Print Deleting Printer from Google Cloud Print Easy-PhotoPrint+ Guide...
Page 422 Using PIXMA/MAXIFY Cloud Link By using PIXMA/MAXIFY Cloud Link, you can connect your printer to a cloud service, such as CANON iMAGE GATEWAY, Evernote, or Twitter, and use the following functions without using a computer: • Print images from a photo-sharing service •...
Page 423: Printing With Google Cloud Print
Printing with Google Cloud Print The printer is compatible with Google Cloud Print™ (Google Cloud Print is a service provided by Google Inc.). By using Google Cloud Print, you can print from anywhere with applications or services supporting Google Cloud Print. Sending Print Data and Printing via Internet Once you register the printer to Google Cloud Print, you can print from applications or services supporting Google Cloud Print without internet connection.
Page 424 LAN connection with the printer and internet connection are required to delete the printer from Google Cloud Print. Internet connection fees apply.
Page 425: Getting Google Account
Getting Google Account To print with Google Cloud Print, you need to get Google account and register the printer with Google Cloud Print in advance. Note • If you already have Google account, register the printer to Google Cloud Print. Registering Printer with Google Cloud Print Access to Google Cloud Print with the web browser on the computer or the mobile device and register the required information.
Page 426: Registering Printer With Google Cloud Print
Registering Printer with Google Cloud Print The printer can be registered to Google Cloud Print with the following two methods. Registration Using Google Chrome Registration Using Printer Important • If you have not gotten Google account, get it. Getting Google Account •...
Page 427 2. Select Various settings on HOME screen. LCD and Operation Panel 3. Use button to select Web service setup and press OK button. 4. Select Web service connection setup -> Google Cloud Print setup -> Register with Google Cloud Print. Note •...
Page 428 When authentication process is complete properly, the registration items are displayed. When authentication process is complete, you can print the data with Google Cloud Print.
Page 429: Printing From Computer Or Smartphone With Google Cloud Print
Printing from Computer or Smartphone with Google Cloud Print When you send print data with Google Cloud Print, the printer receives the print data and prints it automatically. When printing from a smartphone, tablet, computer, or other external device by using Google Cloud Print, load paper into the printer in advance.
Page 430 3. Select Sign in to Chrome... from (Chrome menu). 4. Log in to your Google account. 5. Select Print... from (Chrome menu). 6. Select Change... next Destination. 7. Select your printer's name in Google Cloud Print. 8. Select Print. When the preparation for printing with Google Cloud Print is complete, the printer receives the print data and prints it automatically.
Page 431 2. Select Various settings on HOME screen. LCD and Operation Panel 3. Use button to select Web service inquiry and press OK button. Note • If you have not registered the printer with Google Cloud Print, Web service inquiry is not displayed.
Page 432 6. Select Change... next Destination. 7. Select your printer's name in Local Destinations. 8. Select Print. When the preparation for printing with Google Cloud Print is complete, the printer receives the print data and prints it automatically.
Page 433: Deleting Printer From Google Cloud Print
Deleting Printer from Google Cloud Print If the printer's owner changes or if you want to re-register the printer, delete it from Google Cloud Print by following the steps below. The printer can be deleted from Google Cloud Print with the following two methods. Deletion Using Google Chrome Deletion Using Printer Important...
Page 434 3. Use button to select Web service setup and press OK button. 4. Select Web service connection setup -> Google Cloud Print setup -> Delete from Google Cloud Print. 5. When confirmation screen to delete printer is displayed, use button to select Yes and press OK button.
Page 435: Printing From An Airprint-Enabled Printer With Mac
Printing from an AirPrint-enabled Printer with Mac Using AirPrint to print from your iPhone, iPad, iPod touch, or Mac. AirPrint enables you to print photos, email, Web pages and documents from iPhone, iPad, iPod touch, and Mac without the need to install drivers, or download apps or software. Note •...
Page 436 Note • If the printer's Auto Power On function is enabled, the printer is turned on automatically when it receives the print data. Load paper. 3. Perform printing on your application software. Print dialog appears. 4. Select your model name added as AirPrint printer from the Printer list in the Print Dialog. 5.
Page 437: Printing From Smartphone/Tablet
Printing from Smartphone/Tablet Printing Directly from Smartphone/Tablet Android Print Printing from an AirPrint-enabled Printer with iOS Device Using Printer with Direct Connection Printing Using a Web Service Using PIXMA/MAXIFY Cloud Link Printing with Google Cloud Print...
Page 438: Printing Directly From Smartphone/Tablet
Printing Directly from Smartphone/Tablet Android Print Printing from an AirPrint-enabled Printer with iOS Device Using Printer with Direct Connection...
Page 439: Android Print
Use the Canon printing plug-in Canon Print Service is a printing plug-in for Android 4.4.2 or later, and is available for free on Google Play. Installing and activating the plug-in enables your Android smartphone or tablet to print to a Canon printer over a wireless LAN.
Page 440: Printing From An Airprint-Enabled Printer With Ios Device
Printing from an AirPrint-enabled Printer with iOS Device Using AirPrint to print from your iPhone, iPad, iPod touch, or Mac. AirPrint enables you to print photos, email, Web pages and documents from iPhone, iPad, iPod touch, and Mac without the need to install drivers, or download apps or software. Note •...
Page 441 4. Tap Print from menu options. 5. Select your model name from Printer on Printer Options. Important • Because some applications do not support AirPrint, Printer Options may not be displayed. If an application does not let you use printer options, you cannot print from that application. Note •...
Page 442 6. When printing file type that has multiple pages, such as PDF file, tap Range and tap All Pages or select range of pages to be printed. 7. For 1 Copy, tap + or - to set number of required copies. 8.
Page 443 Deleting Print Job To delete a print job with AirPrint, use one of the following two methods: • From printer: Use Stop button to cancel the print job. • From iOS device: Press the Home button on the iOS device twice to set the Multitasking mode and swipe to the right.
Page 444: Using Printer With Direct Connection
Using Printer with Direct Connection Direct connection allows you to print by connecting the printer to a device such as a smartphone or tablet via wireless connection in an environment where a wireless router is not available. In addition, you can connect the printer to a device without a wireless router even where it is available.
Page 445 • Machine's name which appears on a Wi-Fi Direct compatible device The password is required when connecting a device to the printer. Depending on the device you are using, no password is required. When you connect a Wi-Fi Direct compatible device to the printer, select the device name displayed on the LCD from your device.
Page 446 Note • For more on printing from a device via wireless LAN, refer to the device's or application's instruction manual. Terminating Direct Connection In environments that the printer is usually connected with the computer over the wireless LAN, set the printer to the wireless LAN connection following the procedure below when you finish using the printer with the direct connection temporarily.
Page 447 Update SSID/password Update the identifier (SSID) and the password for direct connection. When the confirmation screen appears, select Yes and press the OK button to update the identifier (SSID) and the password. To check the security setting and the updated password, use the button to select Details and press the OK button.
Page 448: Printing Using A Web Service
Printing Using a Web Service Using PIXMA/MAXIFY Cloud Link Printing with Google Cloud Print...
Page 449 Using PIXMA/MAXIFY Cloud Link By using PIXMA/MAXIFY Cloud Link, you can connect your printer to a cloud service, such as CANON iMAGE GATEWAY, Evernote, or Twitter, and use the following functions without using a computer: • Print images from a photo-sharing service •...
Page 450 Printing with Google Cloud Print The printer is compatible with Google Cloud Print™ (Google Cloud Print is a service provided by Google Inc.). By using Google Cloud Print, you can print from anywhere with applications or services supporting Google Cloud Print. Sending Print Data and Printing via Internet Once you register the printer to Google Cloud Print, you can print from applications or services supporting Google Cloud Print without internet connection.
Page 451 LAN connection with the printer and internet connection are required to delete the printer from Google Cloud Print. Internet connection fees apply.
Page 452: Printing Using Operation Panel
Printing Using Operation Panel Printing Templates Such as Lined or Graph Paper...
Page 453: Printing Templates Such As Lined Or Graph Paper
Printing Templates Such as Lined or Graph Paper You can print a template form such as lined paper, graph paper, or checklist, etc. on plain paper. Printable template forms Printing template forms Printable template forms The following templates are available: •...
Page 454 • Handwriting paper You can print handwriting paper. Print on A4, B5, or Letter-sized plain paper. Setting on the LCD: Handwriting paper (3 lines) • Weekly schedule You can print a weekly schedule form. Print on A4, B5, or Letter-sized plain paper. Setting on the LCD: Weekly schedule (vertical) •...
Page 455: Printing From Digital Camera
Printing from Digital Camera Printing Photographs Directly from PictBridge (Wireless LAN) Compliant Device PictBridge (Wireless LAN) Print Settings...
Page 456: Printing Photographs Directly From Pictbridge (Wireless Lan) Compliant Device
Printing Photographs Directly from PictBridge (Wireless LAN) Compliant Device You can connect a PictBridge (Wireless LAN) compliant device such as a digital camera, camcorder, or mobile phone to the printer through LAN, and print recorded images directly without using a computer. Connectable devices: PictBridge (Wireless LAN) compliant device Printable image data format:...
Page 457 If your PictBridge (Wireless LAN) compliant device does not have a setting menu, change the setting from the printer. Settings on Printer Note • When printing from the PictBridge (Wireless LAN) compliant device, set the print quality with the operation panel on the printer. You cannot set the print quality on the PictBridge (Wireless LAN) compliant device.
Page 458: Pictbridge (Wireless Lan) Print Settings
PictBridge (Wireless LAN) compliant device, refer to the instructions given in the device's instruction manual. Note • In the following description, names of setting items are given according to those used in Canon-brand PictBridge (Wireless LAN) compliant devices. Setting item names may be different depending on the brand or model of your device.
Page 459 *2 Can be selected only on certain Canon-brand PictBridge (Wireless LAN) compliant devices. (May not be selected depending on the device.)
Page 460: Windows Software
Printer Driver Overview of the Printer Driver Printer Driver Description Updating the Printer Driver Sharing the Printer on a Network Printing Using Canon Application Software My Image Garden Guide Print Studio Pro Guide Digital Photo Printing Guide Quick Utility Toolbox Guide...
Page 461: Printer Driver
Printer Driver Overview of the Printer Driver Printer Driver Description Updating the Printer Driver Sharing the Printer on a Network...
Page 462: Overview Of The Printer Driver
Overview of the Printer Driver Canon IJ Printer Driver How to Open the Printer Driver Setup Window Changing the Print Options Registering a Frequently Used Printing Profile Changing Printer Settings from Your Computer (Windows) Canon IJ Status Monitor Checking the Ink Status from Your Computer...
Page 463: Canon Ij Printer Driver
Canon IJ Printer Driver The Canon IJ printer driver (called printer driver below) is a software that is installed on your computer for printing data with this printer. The printer driver converts the print data created by your application software into data that your printer can understand, and sends the converted data to the printer.
Page 464: How To Open The Printer Driver Setup Window
How to Open the Printer Driver Setup Window You can display the printer driver setup window from the application software in use or from the printer icon. Open the Printer Driver Setup Window through the Application Software Follow the procedure below to configure printing profile when printing. 1.
Page 465: Changing The Print Options
Changing the Print Options You can change the detailed printer driver settings for print data that is sent from an application software. Check this check box if part of the image data is cut off, the paper source during printing differs from the driver settings, or printing fails.
Page 466: Registering A Frequently Used Printing Profile
Registering a Frequently Used Printing Profile You can register the frequently used printing profile to Commonly Used Settings on the Quick Setup tab. Unnecessary printing profiles can be deleted at any time. The procedure for registering a printing profile is as follows: Registering a Printing Profile 1.
Page 467 Important • To save the page size, orientation, and number of copies that was set in each sheet, click Options..., and check each item. Note • When you re-install the printer driver or upgrade the printer driver version, the print settings that are already registered will be deleted from Commonly Used Settings.
Page 468: Changing Printer Settings From Your Computer (Windows)
Changing Printer Settings from Your Computer (Windows) Updating Media Information in Printer Driver Managing the Printer Power Reducing the Printer Noise Changing the Printer Operation Mode Setting Accounting information...
Page 469: Updating Media Information In Printer Driver
Updating Media Information in Printer Driver This function gets the latest media information from the printer and updates the media information in the printer driver. When the media information is updated, the media displayed for Media Type on the Main tab is updated to the latest information.
Page 470 • When you have added, deleted, or edited media using administrative tools (the Media Configuration Tool) but have not updated the media information, issues may arise such as the inability to print.
Page 471: Managing The Printer Power
Managing the Printer Power This function allows you to manage the printer power from the printer driver. The procedure for managing the printer power is as follows: Power Off The Power Off function turns off the printer. When you use this function, you will not be able to turn the printer on from the printer driver.
Page 472 Note • When the printer is turned off, the Canon IJ Status Monitor message varies depending on the Auto Power On setting. When the setting is Enable, "Printer is standing by" is displayed. When the setting is Disable, "Printer is offline"...
Page 473: Reducing The Printer Noise
Reducing the Printer Noise The silent function allows you to reduce the operating noise of this printer. Select when you wish to reduce the operating noise of the printer at night, etc. Using this function may lower the print speed. The procedure for using the quiet mode is as follows: Quiet Settings 1.
Page 474 Note • The effects of the quiet mode may be less depending on the paper source and the print quality settings.
Page 475: Changing The Printer Operation Mode
Changing the Printer Operation Mode If necessary, switch between various modes of printer operation. The procedure for configuring Custom Settings is as follows: Custom Settings 1. Open the printer driver setup window 2. Make sure that the printer is on, and then click Custom Settings on the Maintenance The Custom Settings dialog box opens.
Page 476: Setting Accounting Information
Setting Accounting information By setting Accounting information, you add IDs to print jobs, and use the printer and cost management tool to tabulate print history information for any ID. The procedure for setting Accounting information is described below. Accounting 1. Open the printer driver setup window Note •...
Page 477: Canon Ij Status Monitor
Canon IJ Status Monitor The Canon IJ Status Monitor is an application software that shows the status of the printer and the progress of printing. You will know the status of the printer with graphics, icons, and messages. Launching the Canon IJ Status Monitor The Canon IJ Status Monitor launches automatically when print data is sent to the printer.
Page 478: Checking The Ink Status From Your Computer
Note • The information displayed on the Canon IJ Status Monitor may differ depending on the country or region where you are using your printer. • When you print on A3 paper or larger paper sizes, the ink may run out before printing is finished...
Page 479: Canon Ij Preview
Canon IJ Preview The Canon IJ Preview is an application software that displays what the print result will look like before a document is actually printed. The preview reflects the information that is set within the printer driver and allows you to check the document layout, print order, and number of pages.
Page 480: Deleting The Undesired Print Job
Deleting the Undesired Print Job If you are using the XPS printer driver, replace "Canon IJ Status Monitor" with "Canon IJ XPS Status Monitor" when reading this information. If the printer does not start printing, canceled or failed print job data may be remaining.
Page 481: Instructions For Use (Printer Driver)
• Disable ICM required from the application software cannot be used when the XPS printer driver is used. • Do not start up the Canon IJ Network Tool while printing. • Do not print when the Canon IJ Network Tool is running.
Page 482 2. Open the printer driver setup window, and on the Page Setup tab, set Page Size to the same paper size that you specified in Word. 3. Set the Page Layout that you want, and then click OK to close the window. 4.
Page 483: Printer Driver Description
Printer Driver Description Quick Setup tab Description Main tab Description Page Setup tab Description Maintenance tab Description Canon IJ Preview Description Canon IJ XPS Preview Description Canon IJ Status Monitor Description...
Page 484: Quick Setup Tab Description
Quick Setup tab Description The Quick Setup tab is for registering commonly used print settings. When you select a registered setting, the printer automatically switches to the preset items. Commonly Used Settings The names and icons of frequently used printing profiles are registered. When you select a printing profile according to the purpose of the document, settings that match the purpose are applied.
Page 485 Check this check box to display a preview before printing. Uncheck this check box if you do not want to display a preview. Important • To use the Canon IJ XPS Preview, you must have Microsoft .NET Framework 4 Client Profile installed on your computer. Additional Features Displays the frequently used, convenient functions for the printing profile that you selected for Commonly Used Settings on the Quick Setup tab.
Page 486 Duplex Printing (Manual) Select whether to print the document to both sides of the paper manually or to one side of the paper. To change the staple side or the margins, set the new values from the Page Setup tab. Borderless Printing Performs borderless printing without any margins on the paper.
Page 487 To rotate the document 90 degrees to the left when printing, select the Rotate 90 degrees left when orientation is [Landscape] check box. Print Quality Selects your desired printing quality. Select one of the following to set the print quality level that is appropriate for the purpose. Highest Prints with quality as the highest priority.
Page 488 Name Enter the name for the printing profile you wish to save. Up to 255 characters can be entered. The name appears, with its associated icon, in the Commonly Used Settings list on the Quick Setup tab. Options... Opens the Save Commonly Used Settings dialog box.
Page 489 Setting a Page Size and Orientation Setting the Number of Copies and Printing Order Execute Borderless Printing Duplex Printing Printing on Postcards Switching the Paper Source to Match the Purpose Displaying the Print Results before Printing Setting Paper Dimensions (Custom Size) Printing a Color Document in Monochrome Specifying Color Correction Adjusting Color Balance...
Page 490: Main Tab Description
Main tab Description The Main tab allows you to create a basic print setup in accordance with the media type. Unless special printing is required, normal printing can be performed just by setting the items on this tab. Settings Preview The paper illustration shows how the original will be laid out on a sheet of paper.
Page 491 Shows what the print result will look like before you actually print the data. Check this check box to display a preview before printing. Important • To use the Canon IJ XPS Preview, you must have Microsoft .NET Framework 4 Client Profile installed on your computer.
Page 492 Defaults Restores all the settings you have changed to their default values. Clicking this button restores all the settings on the current screen to their default values (factory settings). Paper Detailed Settings dialog box Drying Time Allows you to set how long the printer rests before printing of the next page starts. If the next page is ejected before the print surface dries completely and the paper becomes stained, set a longer ink drying time.
Page 493 Note • The graphic is in monochrome when the Black and White Photo Print check box is checked. View Color Pattern Displays a pattern for checking color changes produced by color adjustment. If you want to display the preview image with a color pattern, check this check box. Cyan / Magenta / Yellow Adjusts the strengths of Cyan, Magenta, and Yellow.
Page 494 • When Black and White Photo Print is checked on the Main tab, Color Correction appears grayed out and is unavailable. Driver Matching With Canon Digital Photo Color, you can print sRGB data with color tints that most people prefer. ICM (ICC Profile Matching) Adjusts the colors by using an ICC profile when printing.
Page 495 Printer Profile Specifies the printer profile to be used when ICM (ICC Profile Matching) is selected for Color Correction. Normally Auto is selected but you can also select a printer profile manually. Rendering Intent Specifies the matching method to be used when you select ICM (ICC Profile Matching) for Color Correction.
Page 496 Important • The selection of Overall may be disabled depending on the media type and the print quality. Related Topics Setting the Print Quality Level (Custom) Adjusting Color Balance Adjusting Brightness Adjusting Contrast Specifying Color Correction Adjusting Colors with the Printer Driver Printing with ICC Profiles Printing a Color Document in Monochrome Displaying the Print Results before Printing...
Page 497: Page Setup Tab Description
Page Setup tab Description The Page Setup tab allows you to determine how a document is to be arranged on the paper. Also, this tab allows you to set the number of copies and the order of printing. If the application which created the document has a similar function, set them with the application.
Page 498 Rotate 180 degrees Prints the document by rotating it 180 degrees against the paper feed direction. The width of print area and the amount of extension that are configured in other application software will be reversed vertically and horizontally. Printer Paper Size Selects the size of paper actually loaded into the printer.
Page 499 Specify... Opens the Tiling/Poster Printing dialog box. Click this button to set details on tiling/poster printing. Booklet The booklet printing function allows you to print data for a booklet. Data is printed on both sides of the paper. This type of printing ensures that pages can be collated properly, in page number order, when the printed sheets are folded and stapled at the center.
Page 500 Stamp/Background... (Stamp...) Opens the Stamp/Background (Stamp) dialog box. The Stamp function allows you to print a stamp text or a bitmap over or behind document data. It also allows you to print date, time and user name. The Background function allows you to print a light illustration behind the document data.
Page 501 Image Divisions Select the number of divisions (vertical x horizontal). As the number of divisions increases, the number of sheets used for printing increases. If you are pasting pages together to create a poster, increasing the number of divisions allows you to create a larger poster.
Page 502 • When this function is enabled, normally the paper feeding method cannot be changed from the Canon IJ Preview. However, if you are using the XPS printer driver, you will be able to change the paper feeding method from the Canon IJ XPS Preview.
Page 503 Ungroup Papers Sets the display method of Media Type, Page Size, and Printer Paper Size. To display the items separately, select the check box. To display the items as a group, clear the check box. Do not allow application software to compress print data Compression of the application software print data is prohibited.
Page 504 The printer prints data without using this function. On (Weak) The printer uses this function to print data only when the data quality is acceptable. On (Strong) The printer always uses this function to print data. Important • When using this function, the print quality may drop depending on the print data. Unit of Print Data Processing Selects the processing unit of the print data to be sent to the printer.
Page 505 Uncheck this check box to print the stamp over the document data. The printed data may be hidden behind the stamp. Note • You can use Print semitransparent stamp only with the XPS printer driver. Stamp first page only Selects whether the stamp is to be printed on the first page only or on all pages when the document has two or more pages.
Page 506 Size Selects the font size for the stamp text string. Outline Selects a frame that encloses the stamp text string. If a large font size is selected for Size, characters may extend outside of the stamp border. Color/Select Color... Shows the current color for the stamp. To select a different color, click Select Color...
Page 507 Save settings Tab The Save settings tab allows you to register a new stamp or delete an unnecessary stamp. Title Enter the title to save the stamp you created. Up to 64 characters can be entered. Note • Spaces, tabs, and returns cannot be entered at the beginning or end of a title. Stamps Shows a list of saved stamp titles.
Page 508 Title Enter the title to save the background image you specified. Up to 64 characters can be entered. Note • Spaces, tabs, and returns cannot be entered at the beginning or end of a title. Backgrounds Shows a list of registered background titles. Specify a title to display the corresponding background in Title.
Page 509: Maintenance Tab Description
Maintenance tab Description The Maintenance tab allows you to perform printer maintenance or change the settings of the printer. Cleaning Performs print head cleaning. Print head cleaning removes any blockage in the print head nozzles. Perform cleaning when printing becomes faint, or a specific color fails to print, even though all ink levels are sufficiently high.
Page 510 Online Printing Resources Go to a Canon website with printing resources such as ICC profiles and printing tips. Important • To use this function, you must have an Internet connection. Note that you are responsible for any Internet connection fees.
Page 511 Power Off Turns off the printer from the printer driver. Perform this function to turn off the printer when you cannot press the ON button (POWER button) on the printer because the printer is out of your reach. You must press the ON button (POWER button) on the printer to turn the printer on again after clicking this button.
Page 512 Perform this function when you want to check the printer status and how a print job is proceeding. Note • If you are using the XPS printer driver, the "Canon IJ Status Monitor" becomes the "Canon IJ XPS Status Monitor".
Page 513 • Ensure that a user set with administrator privileges carries out the media information update. Users other than administrators can check if a media information update is required, but cannot carry out the update itself. • Before updating media information, ensure you have added, edited, or deleted media information on the printer using the Media Configuration Tool.
Page 514 • If you specify a time for Use quiet mode during specified hours, quiet mode is not applied to operations (direct print, etc.) performed directly from the printer. Custom Settings dialog box When you click Custom Settings, the Custom Settings dialog box is displayed. If necessary, switch between various modes of printer operation.
Page 515 Related Topics Cleaning the Print Heads Printing a Nozzle Check Pattern Managing the Printer Power Reducing the Printer Noise Changing the Printer Operation Mode...
Page 516: Canon Ij Preview Description
Canon IJ Preview Description Canon IJ Preview is an application software that displays what the print result will look like before a document is actually printed. The preview reflects the information that is set within the printer driver and allows you to check the document layout, print order, and number of pages.
Page 517 This screen also allows you to change the media type and paper source settings. Help Menu When you select this menu item, the Help window for Canon IJ Preview is displayed, and you can check the version and copyright information.
Page 518 Start Printing button Prints the documents selected in the document list. The printed documents are deleted from the list, and when all documents are printed, the Canon IJ XPS Preview closes. Cancel Printing button Ends the Canon IJ Preview, and cancels the printing of the document that is displayed on the preview screen.
Page 519: Canon Ij Xps Preview Description
Canon IJ XPS Preview Description Canon IJ XPS Preview is an application software that displays what the print result will look like before a document is actually printed. The preview reflects the information which is set within the printer driver and allows you to check the document layout, print order, and number of pages.
Page 520 Adds the document saved in the print history to the document list. Exit Ends the Canon IJ XPS Preview. The documents remaining in the document list will be deleted from the list. This command has the same function as the Exit in the print settings area.
Page 521 Delete Document Deletes the selected document from the document list. If the document list contains only one document, the document is grayed out and cannot be selected. This command has the same function as the (Delete Document) on the toolbar. Black and White Photo Print Allows you to change the monochrome print settings.
Page 522 Move to Last Moves the currently selected page to the end of the document. If the currently selected page is the last page, this command is grayed out and cannot be selected. View Menu Selects the documents and pages to be displayed. Documents Use the following command to select the document to display.
Page 523 Select Page Information, Layout, or Manual Color Adjustment. Help Menu When you select this menu item, the Help window for Canon IJ XPS Preview is displayed, and you can check the version and copyright information. (Print) Prints the documents selected in the document list.
Page 524 If the document list contains only one document, the document is grayed out and cannot be selected. (Reset Documents) Returns the document selected in the document list to their status before they were added to the Canon IJ XPS Preview.
Page 525 Pages Displays the number of pages in the print document. Important • The number displayed in Pages and the output page count are different. • To check the output page count, check the status bar at the bottom of the preview window. Status Displays the status of the print documents.
Page 526 The documents remaining in the document list will be deleted from the list. Print Prints the documents selected in the document list. The printed documents are deleted from the list, and when all documents are printed, the Canon IJ XPS Preview closes.
Page 527: Canon Ij Status Monitor Description
Icons and messages are displayed when ink is running low (ink level warning). Canon IJ Status Monitor Overview Canon IJ Status Monitor allows you to check the status of the printer and ink with graphics and messages. You can check the information on the printing document and the printing progress during printing.
Page 528 (the disclosure triangle) to display a pictorial representation of the estimated space available in the maintenance cartridge. Option Menu If you select Enable Status Monitor, when a printer related message is generated the Canon IJ Status Monitor starts. When Enable Status Monitor is selected, following commands are available.
Page 529 Maintenance Allows you to run printer maintenance and change printer settings. Help Menu When you select this menu item, the Help window for Canon IJ Status Monitor is displayed, and you can check the version and copyright information.
Page 530: Updating The Printer Driver
Updating the Printer Driver Obtaining the Latest Printer Driver Deleting the Unnecessary Printer Driver Before Installing the Printer Driver Installing the Printer Driver...
Page 531: Obtaining The Latest Printer Driver
Obtaining the Latest Printer Driver By updating the printer driver to the latest version of the printer driver, unresolved problems may be solved. You can check the version of the printer driver by clicking the About button on the Maintenance tab. You can access our website and download the latest printer driver for your model.
Page 532: Deleting The Unnecessary Printer Driver
Deleting the Unnecessary Printer Driver The printer driver which you no longer use can be deleted. When deleting the printer driver, first exit all programs that are running. The procedure to delete the unnecessary printer driver is as follows: 1. Start the uninstaller •...
Page 533: Before Installing The Printer Driver
Before Installing the Printer Driver This section describes the items that you should check before installing the printer driver. You should also refer to this section if the printer driver cannot be installed. Checking the Printer Status • Turn off the printer. Checking the Personal Computer Settings •...
Page 534: Installing The Printer Driver
Installing the Printer Driver You can access our web site through the Internet and download the latest printer driver and XPS printer driver for your model. The procedure for installing the downloaded printer driver is as follows: 1. Turn off the printer 2.
Page 535: Sharing The Printer On A Network
Sharing the Printer on a Network When computers are used in a network environment, documents can be printed from multiple computers that share a single printer. • Setting Up a Shared Printer This section describes how to set up the print server and the client. Note •...
Page 536: Setting Up A Shared Printer
Setting Up a Shared Printer On the print server, set up sharing of the printer driver. Then from the client, set up the connection to the print server. Install the printer driver on the print server system 2. Select as described below: •...
Page 537 • If you are using Windows Server 2008 from the File menu, open Server Properties, and select the Drivers tab 3. Click Add..4. When the Add Printer Driver Wizard window is displayed, click Next. 5. If the print server has a 32-bit architecture, select x64. If the print server has a 64-bit architecture, select x86.
Page 538: Restrictions On Printer Sharing
Restrictions on Printer Sharing If you are using the XPS printer driver, replace "Canon IJ Preview" with "Canon IJ XPS Preview" when reading this information. These are restrictions that apply when you are using a printer in a network environment. Check the restrictions for the environment you are using.
Page 539 • If an error occurs when you print a document on a shared printer from a client, the error message of the Canon IJ status monitor is displayed on both the client and the print server. If a document is...
Page 540: Printing Using Canon Application Software
Printing Using Canon Application Software My Image Garden Guide Print Studio Pro Guide Digital Photo Printing Guide Quick Utility Toolbox Guide Media Configuration Tool Guide Device Management Console Guide Accounting Manager Guide...
Page 541: My Image Garden Guide
Latest Version My Image Garden V3.3.x/V3.2.x It is recommended that you use the latest version of the application. Access the Canon website and download the latest application. How to Check the Version Earlier Versions Select the version of your My Image Garden.
Page 542: Print Studio Pro Guide
It is recommended that you use the latest version of the application. Access the Canon website and download the latest application. • Print Studio Pro V2.0.0 or later is not available when using Pro9500 Mark II series or Pro9000 Mark II series.
Page 543 V1.3.6/V1.3.5 V1.3.0 V1.2.x...
Page 544 I want to keep my precious photos beautiful. I want to transform photos into works of art as I wish. To make such wishes come true, master printing techniques that maximize the printer's performance! • Lesson 1Digital Printing Workflow Explains the basic printing procedure for producing beautiful photos as you wish •...
Page 545: Quick Utility Toolbox Guide
For Windows: Latest Version Quick Utility Toolbox V2.0.x It is recommended that you use the latest version of the application. Access the Canon website and download the latest application. How to Check the Version For Mac OS: Latest Version Quick Utility Toolbox V2.0.x It is recommended that you use the latest version of the application.
Page 546: Media Configuration Tool Guide
You can learn about the operations and screens of Media Configuration Tool. For Windows: Latest Version Media Configuration Tool V1.0.x It is recommended that you use the latest version of the application. Access the Canon website and download the latest application.
Page 547: Device Management Console Guide
For Windows: Latest Version Device Management Console V1.0.x It is recommended that you use the latest version of the application. Access the Canon website and download the latest application. For Mac OS: Latest Version Device Management Console V1.0.x It is recommended that you use the latest version of the application.
Page 548: Accounting Manager Guide
For Windows: Latest Version Accounting Manager V1.0.x It is recommended that you use the latest version of the application. Access the Canon website and download the latest application. For Mac OS: Latest Version Accounting Manager V1.0.x It is recommended that you use the latest version of the application.
Page 549: Mac Os Software
Mac OS Software Printer Driver Overview of the Printer Driver Updating the Printer Driver Sharing the Printer on a Network Printing Using Canon Application Software My Image Garden Guide Print Studio Pro Guide Digital Photo Printing Guide Quick Utility Toolbox Guide...
Page 550: Printing Using Canon Application Software
Printing Using Canon Application Software My Image Garden Guide Print Studio Pro Guide Digital Photo Printing Guide Quick Utility Toolbox Guide Device Management Console Guide Accounting Manager Guide...
Page 551 Latest Version My Image Garden V3.3.x/V3.2.x It is recommended that you use the latest version of the application. Access the Canon website and download the latest application. How to Check the Version Earlier Versions Select the version of your My Image Garden.
Page 552 It is recommended that you use the latest version of the application. Access the Canon website and download the latest application. • Print Studio Pro V2.0.0 or later is not available when using Pro9500 Mark II series or Pro9000 Mark II series.
Page 553 V1.3.6/V1.3.5 V1.3.0 V1.2.x...
Page 554 I want to keep my precious photos beautiful. I want to transform photos into works of art as I wish. To make such wishes come true, master printing techniques that maximize the printer's performance! • Lesson 1Digital Printing Workflow Explains the basic printing procedure for producing beautiful photos as you wish •...
Page 555 For Windows: Latest Version Quick Utility Toolbox V2.0.x It is recommended that you use the latest version of the application. Access the Canon website and download the latest application. How to Check the Version For Mac OS: Latest Version Quick Utility Toolbox V2.0.x It is recommended that you use the latest version of the application.
Page 556 You can learn about the operations and screens of Media Configuration Tool. For Windows: Latest Version Media Configuration Tool V1.0.x It is recommended that you use the latest version of the application. Access the Canon website and download the latest application.
Page 557 For Windows: Latest Version Device Management Console V1.0.x It is recommended that you use the latest version of the application. Access the Canon website and download the latest application. For Mac OS: Latest Version Device Management Console V1.0.x It is recommended that you use the latest version of the application.
Page 558 For Windows: Latest Version Accounting Manager V1.0.x It is recommended that you use the latest version of the application. Access the Canon website and download the latest application. For Mac OS: Latest Version Accounting Manager V1.0.x It is recommended that you use the latest version of the application.
Page 559: Ios Software
Software Pro Gallery Print Canon PRINT Inkjet/SELPHY...
Page 560 Browse/Print Photo Items Using Pro Gallery Print Pro Gallery Print is a dedicated iPad app developed for the PRO series. This is an application that allows you to browse/print photo items from an iPad even from remote locations through integration with web services for professionals.
Page 561 Print Easily from a Smartphone or Tablet with Canon PRINT Inkjet/ SELPHY Use Canon PRINT Inkjet/SELPHY to easily print photos saved on a smartphone or tablet (iOS or Android) wirelessly. Canon PRINT Inkjet/SELPHY can be downloaded from App Store and Google Play.
Page 562 Print Easily from a Smartphone or Tablet with Canon PRINT Inkjet/ SELPHY Use Canon PRINT Inkjet/SELPHY to easily print photos saved on a smartphone or tablet (iOS or Android) wirelessly. Canon PRINT Inkjet/SELPHY can be downloaded from App Store and Google Play.
Page 563: Troubleshooting
Troubleshooting Frequently Asked Questions • Cannot Find Printer on Network • Cannot Find Printer while Using Wireless LAN • Printing Does Not Start • Paper Is Blank/Printing Is Blurry/Colors Are Wrong/White Streaks Appear • An Error Occurs • Print Results Are Unsatisfactory •...
Page 564 • Paper Jams • Paper Does Not Feed Properly/"No Paper" Error Error or Message Appears • An Error Occurs • LCD Is Off • LCD Shows Wrong Language • Message Appears • List of Support Code for Error • Error Message Appears on PictBridge (Wireless LAN) Compliant Device Operation Problems Network Communication Problems Printing Problems...
Page 565: Network Communication Problems
Network Communication Problems Cannot Find Printer on Network Network Connection Problems Other Network Problems...
Page 566: Cannot Find Printer On Network
If a message appears warning that Canon software is attempting to access the network, set the security software to allow access. • If no message appears: Cancel the setup, and then set the security software to allow Canon software below to access the network. ◦ For Windows: Setup.exe or Setup64.exe in the win >...
Page 567: Cannot Find Printer On Check Printer Settings Screen (Windows)
Cannot Find Printer on Check Printer Settings Screen (Windows) If the printer cannot be found and the Check Printer Settings screen appears after searching the printer by Automatic search on the Search for Printers screen, click Redetect and search for the printer again by the IP address on the Search for Printers screen.
Page 568: Check 1: Cannot Find Printer On Check Printer Settings Screen During Wireless Lan Setup (Windows)
Check 1: Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup (Windows) Check printer and network device (router, etc.) status. Make sure printer is turned on. Confirming that the Power Is On Make sure network device (router, etc.) is turned on. If printer or network device is off: Turn on printer or network device.
Page 569: Check 2: Cannot Find Printer On Check Printer Settings Screen During Wireless Lan Setup (Windows)
Check 2: Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup (Windows) Is printer set to allow wireless communication? Make sure the icon is displayed on the LCD. If icon is not displayed: The printer is not set to allow wireless communication. Click Wireless LAN Setup Information on the Check Printer Settings screen to check the status and turn on wireless communication on the printer.
Page 570: Check 3: Cannot Find Printer On Check Printer Settings Screen During Wireless Lan Setup (Windows)
Check 3: Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup (Windows) Is printer connected to wireless router? Use the icon on the LCD to make sure the printer is connected to the wireless router. icon is displayed: •...
Page 571 If the printer cannot be detected, the printer is not connected to the wireless router. Connect the printer to the wireless router. After connecting the printer to the wireless router, set up the network communication from the beginning. icon is displayed: Go to check 4.
Page 572: Check 4: Cannot Find Printer On Check Printer Settings Screen During Wireless Lan Setup (Windows)
Check 4: Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup (Windows) Is printer's IP address specified correctly? If printer's IP address is not specified correctly, the printer may not be found. Make sure whether printer's IP address is not used for another device. To check the printer's IP address, print out the network settings information or use the operation panel to display it.
Page 573: Check 5: Cannot Find Printer On Check Printer Settings Screen During Wireless Lan Setup (Windows)
If the printer is found, follow the instructions on the screen to continue to set up network communication. • If no message appears: Cancel the setup, and then set the security software to allow Canon software below to access the network. Setup.exe or Setup64.exe in the win > Driver > DrvSetup folder on the Setup CD-ROM After setting the security software, redo the network communication setup from the beginning.
Page 574: Check 6: Cannot Find Printer On Check Printer Settings Screen During Wireless Lan Setup (Windows)
Check 6: Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup (Windows) Check wireless router settings. Check wireless router network connection settings, such as IP address filtering, MAC address filtering, and DHCP function. Make sure the same radio channel is assigned to the wireless router and the printer. To check the settings of the wireless router, see the instruction manual supplied with the wireless router or contact the manufacturer.
Page 575: Check 1: Cannot Find Printer On Check Printer Settings Screen During Wired Lan Setup (Windows)
Check 1: Cannot Find Printer on Check Printer Settings Screen During Wired LAN Setup (Windows) Is LAN cable connected, and are printer and router on? Make sure LAN cable is connected. Make sure printer is turned on. Confirming that the Power Is On Make sure router is turned on.
Page 576: Check 2: Cannot Find Printer On Check Printer Settings Screen During Wired Lan Setup (Windows)
Check 2: Cannot Find Printer on Check Printer Settings Screen During Wired LAN Setup (Windows) Are computer and router configured and can computer connect to network? Make sure you can view web pages on your computer. If you cannot view any web pages: Click Cancel on the Check Printer Settings screen to cancel to set up the network communication.
Page 577: Check 3: Cannot Find Printer On Check Printer Settings Screen During Wired Lan Setup (Windows)
Check 3: Cannot Find Printer on Check Printer Settings Screen During Wired LAN Setup (Windows) Is printer set to allow wired communication? Make sure the icon is displayed on the LCD. If icon is not displayed: The printer is not set to allow wired communication. Turn on wired communication on the printer. Once you have turned on wired communication, redo the network communication setup from the beginning.
Page 578: Check 4: Cannot Find Printer On Check Printer Settings Screen During Wired Lan Setup (Windows)
Check 4: Cannot Find Printer on Check Printer Settings Screen During Wired LAN Setup (Windows) Is printer connected to router? Use the operation panel to make sure the printer is connected to the router. Select Various settings on HOME screen and select Device settings > LAN settings > Confirm LAN settings >...
Page 579: Check 5: Cannot Find Printer On Check Printer Settings Screen During Wired Lan Setup (Windows)
Check 5: Cannot Find Printer on Check Printer Settings Screen During Wired LAN Setup (Windows) Is printer's IP address specified correctly? If printer's IP address is not specified correctly, the printer may not be found. Make sure whether printer's IP address is not used for another device. To check the printer's IP address, print out the network settings information or use the operation panel to display it.
Page 580: Check 6: Cannot Find Printer On Check Printer Settings Screen During Wired Lan Setup (Windows)
If the printer is found, follow the instructions on the screen to continue to set up network communication. • If no message appears: Cancel the setup, and then set the security software to allow Canon software below to access the network. Setup.exe or Setup64.exe in the win > Driver > DrvSetup folder on the Setup CD-ROM After setting the security software, redo the network communication setup from the beginning.
Page 581: Check 7: Cannot Find Printer On Check Printer Settings Screen During Wired Lan Setup (Windows)
Check 7: Cannot Find Printer on Check Printer Settings Screen During Wired LAN Setup (Windows) Check router settings. Check router network connection settings such as IP address filtering, MAC address filtering, and DHCP function. For more on checking the settings of the router, refer to the instruction manual supplied with the router or contact its manufacturer.
Page 582: Cannot Find Printer On Select Printer Screen
Cannot Find Printer on Select Printer Screen The printer could not be detected with the current setup method. Select Set up the network connection according to the guide radio button and click Next. The screen to show another setup method is displayed. Perform setup following the instructions on the screen.
Page 583: Searching Printer By Ip Address Or Host Name During Setup
Searching Printer by IP Address or Host Name During Setup If the printer cannot be found on the Select Printer screen, search for the printer by an IP address or host name. Select Specify the IP address and run the search radio button and click Next. The screen to select searching criteria appears.
Page 584 Select to search for printers by IPv4 address. 2. Search by IPv6 address Select to search for printers by IPv6 address. 3. Search by host name Select to search for printers by host name. A host name is referred to as LLMNR host name or Bonjour name.
Page 585 If firewall interferes with printer search: • If message appears: If a message appears warning that Canon software is attempting to access the network, set the security software to allow access. After allowing the software to access, specify the IP address or host name and search for printers again.
Page 586: Cannot Proceed Beyond Printer Connection Screen
2. Click Start Over on Installation Failure screen. 3. Click Exit on Start Setup screen and finish setup. 4. Turn off printer. 5. Restart computer. 6. Make sure you have no application software running. 7. Redo setup according to instructions on Canon website.
Page 587 Note • For Windows, you can use the Setup CD-ROM to redo setup.
Page 588: Cannot Find Printer While Using Wireless Lan
Check3 If it is not, perform setup. • For Windows: Use the Setup CD-ROM or follow the instructions on the Canon website. • For Mac OS: Follow the instructions on the Canon website. If using IJ Network Device Setup Utility, look for printer again. (Windows)
Page 589 Make sure security software's firewall is off. Check10 If your security software's firewall is on, a message may appear warning you that Canon software is attempting to access the network. If this warning message appears, set security software to always allow access.
Page 590: Cannot Find Printer While Using Wired Lan
Cannot Find Printer while Using Wired LAN Make sure printer is turned on. Check1 icon displayed on LCD? Check2 If the icon is not displayed, select Activate wired LAN on Change LAN in LAN settings on the HOME screen. Make sure LAN cable is connected properly. Check3 Make sure the printer is connected to the router with the LAN cable.
Page 591: Network Connection Problems
Network Connection Problems Printer Suddenly Cannot Be Used Network Key Unknown Administrator Password Set for Printer Unknown Printer Cannot Be Used After Replacing Wireless Router or Changing Its Settings Printing Is Slow Cannot Access to Internet on Wireless LAN from Communication Device Ink Level Not Shown on Printer Status Monitor (Windows)
Page 592: Printer Suddenly Cannot Be Used
Printer Suddenly Cannot Be Used Cannot Communicate with Printer Following Network Settings Change (Windows) Cannot Communicate with Printer via Wireless LAN Cannot Communicate with Printer Using Direct Connection Cannot Communicate with Printer via Wired LAN Cannot Print from Network Computer Cannot Communicate with Printer Following Network Settings Change (Windows) It may take a while for the computer to obtain an IP address, or you may need to restart your computer.
Page 593 Make sure security software's firewall is off. Check8 If your security software's firewall is on, a message may appear warning you that Canon software is attempting to access the network. If this warning message appears, set security software to always allow access.
Page 594 Cannot Communicate with Printer Using Direct Connection Make sure printer is turned on. Check1 Is the icon displayed on the LCD? Check2 If the icon is not displayed, select Activate direct connect. on Change LAN in LAN settings on the HOME screen.
Page 595 If printer driver is not installed, install it. Check2 • For Windows: Install the printer driver using the Setup CD-ROM or install it from the Canon website. • For Mac OS: Install the printer driver from the Canon website. When using wireless LAN, make sure wireless router does not restrict which Check3 computers can access it.
Page 596: Network Key Unknown
Network Key Unknown WPA/WPA2 or WEP Key Set for Access Point Unknown, Cannot Connect Setting an Encryption Key WPA/WPA2 or WEP Key Set for Access Point Unknown, Cannot Connect For details on setting up a wireless router, see the instruction manual provided with the wireless router or contact its manufacturer.
Page 597 For details, see If WEP Details Screen Appears. ◦ If the printer is connected to an AirPort Base Station via a LAN using Mac OS, check the settings in Wireless Security of AirPort Utility.
Page 598: Administrator Password Set For Printer Unknown
Select Reset all to restore administrator password to default. Reset setting (Item for administrator) After initializing the printer settings, redo setup. • For Windows: Use the Setup CD-ROM or follow the instructions on the Canon website. • For Mac OS: Follow the instructions on the Canon website.
Page 599: Printer Cannot Be Used After Replacing Wireless Router Or Changing Its Settings
Changing Its Settings When you replace a wireless router, redo the network setup for the printer. • For Windows: Use the Setup CD-ROM or follow the instructions on the Canon website. • For Mac OS: Follow the instructions on the Canon website.
Page 600 With Encryption On, Cannot Communicate with Printer After Changing Encryption Type at Wireless Router If you change the encryption type for the printer and it subsequently cannot communicate with the computer, make sure the encryption type for the computer and the wireless router matches the type set for the printer.
Page 601: Printing Is Slow
Printing Is Slow Printer may be printing a large job from another computer. Check1 When using wireless LAN, make sure the printer is not placed too far away Check2 from the wireless router. Place the wireless router and printer where there are no obstacles between them. Wireless communication between different rooms or floors is generally poor.
Page 602: Cannot Access To Internet On Wireless Lan From Communication Device
Cannot Access to Internet on Wireless LAN from Communication Device Is your device connected to printer using direct connection? Check1 If your device is connected to the printer using direct connection, you cannot access to the Internet. Turn off direct connection and connect your device to the wireless router. For details, see the instruction manual provided with your device and wireless router.
Page 603: Ink Level Not Shown On Printer Status Monitor (Windows)
Ink Level Not Shown on Printer Status Monitor (Windows) Use the printer driver with bidirectional communication. Select Enable bidirectional support in the Ports sheet of the properties dialog box of the printer driver. How to Open the Printer Driver Setup Window...
Page 604: Other Network Problems
Other Network Problems Message Appears on Computer During Setup Checking Network Information Restoring to Factory Defaults...
Page 605: Message Appears On Computer During Setup
Message Appears on Computer During Setup Confirm Printer Password Screen Appears During Setup (Windows) Encryption Settings Screen Appears When Access Point Selected from Search Screen "You are connecting the printer to the non encrypted wireless network" Appears Confirm Printer Password Screen Appears During Setup (Windows) The following screen appears if the printer is set up for use with a network and an administrator password has been set.
Page 606 "You are connecting the printer to the non encrypted wireless network" Appears Security is not configured on the wireless router. The printer can still be used, so continue the setup procedure and complete it. Important • If you connect to a network that is not protected with security measures, there is a risk of disclosing data such as your personal information to a third party.
Page 607: Checking Network Information
Checking Network Information Checking Printer IP Address or MAC Address Checking Computer IP Address or MAC Address Checking Communication Between the Computer, the Printer, and the Wireless Router Checking Network Settings Information Checking Printer IP Address or MAC Address To check the printer's IP Address or MAC address, print out the network settings information or use the operation panel to display it.
Page 608 When you are using wireless LAN on your computer, make sure Wi-Fi is selected as network interface. When you are using wired LAN, make sure Ethernet is selected. 3. Check the IP address or MAC address. Click TCP/IP to check the IP address. Click Hardware to check the MAC address.
Page 609 --- XXX.XXX.XXX.XXX ping statistics --- 3 packets transmitted, 3 packets received, 0% packet loss If packet loss is 100%, communication is not taking place. Otherwise, computer is communicating with target device. Checking Network Settings Information To check the printer's network settings information, print out the network settings information or use the operation panel to display it.
Page 610: Restoring To Factory Defaults
Initialization erases all network settings on the printer, making printing operation from a computer over a network impossible. To use the printer over a network again after restoring it to the factory defaults, use the Setup CD-ROM or follow the instructions on the Canon website to redo setup. • For Mac OS: Initialization erases all network settings on the printer, making printing operation from a computer over a network impossible.
Page 611: Problems While Printing From Smartphone/Tablet
Problems while Printing from Smartphone/Tablet Cannot Print from Smartphone/Tablet...
Page 612: Cannot Print From Smartphone/Tablet
Cannot Print from Smartphone/Tablet If you cannot print from your smartphone/tablet, it is possible that your smartphone/tablet cannot communicate with the printer. Check the cause of your problem according to the connection method. Cannot Communicate with Printer over Wireless LAN Cannot Communicate with Printer while It Is in Direct Connection Note •...
Page 613 If the network settings of your smartphone/tablet are not identical with those of the wireless router, change the network settings of it to match with those of the wireless router. Make sure printer is not too far away from wireless router. Check5 The wireless router is located indoors within the effective range for wireless communication.
Page 614 Make sure there is no source of radio wave interference nearby. Check8 If a device like a microwave oven that emits radio waves of the same frequency bandwidth as a wireless router is nearby, it may cause interference. Place the printer as far away from the interference source as possible. Make sure 5 devices are already connected.
Page 615: Printing Problems
Printing Problems Printing Does Not Start Paper Jams Print Results Are Unsatisfactory No Ink Comes Out Paper Does Not Feed Properly/"No Paper" Error Printing Stops Cannot Print Using AirPrint Paper Does Not Feed from Paper Source Specified in Printer Driver (Windows)
Page 616: Printing Does Not Start
Printing Does Not Start Make sure printer is securely plugged in and press ON button to turn it on. Check1 The POWER lamp flashes while the printer is initializing. Wait until the POWER lamp stops flashing and remains lit. Note •...
Page 617 Set the printer not to detect the width of the paper using the Canon IJ Printer Utility. To set the printer not to detect the width of the paper, open the Canon IJ Printer Utility, select Custom Settings in the pop-up menu, select Disable paper width detection when printing from computer check box, and then click Apply.
Page 618 The printer will not print properly if you are using a printer driver for a different printer. • For Windows: Make sure "Canon XXX series" (where "XXX" is your printer's name) is selected in the Print dialog box. Note • To make the printer the one selected by default, select Set as Default Printer.
Page 619 Properties. 4. Click Ports tab to check port settings. Make sure a port named "USBnnn" (where "n" is a number) with "Canon XXX series" appearing in Printer column is selected for Print to the following port(s). • If setting is incorrect: Reinstall the printer driver from the Setup CD-ROM or the Canon website.
Page 620: Paper Jams
Paper Jams When paper jams, a troubleshooting message appears automatically. Take the appropriate action described in the message. • When a Support Code and a Message Are Displayed on Computer Screen: ◦ For Windows: ◦ For Mac OS: * The screen differs depending on the OS you are using.
Page 621 • When a Support Code and a Message Are Displayed on LCD: To remove the jammed paper, see List of Support Code for Error (Paper Jams). Note • You can also search for details on resolving the errors indicated by the support code shown. Search...
Page 622: Print Results Are Unsatisfactory
Print Results Are Unsatisfactory If the print results are unsatisfactory due to white streaks, misaligned lines, or uneven colors, check the paper and print quality settings first. Do page size and media type settings match size and type of loaded paper? Check1 If these settings do not match, it is not possible to obtain the proper result.
Page 623 Cannot Complete Printing Paper Is Blank/Printing Is Blurry/Colors Are Wrong/White Streaks Appear Lines Are Misaligned Lines Incomplete or Missing (Windows) Images Incomplete or Missing (Windows) Ink Blots / Paper Curl Paper Is Smudged / Printed Surface Is Scratched Back of Paper Is Smudged Vertical Line Next to Image Uneven or Streaked Colors Small Dots of Ink Adheres to Margins of Paper...
Page 624: Cannot Complete Printing
Cannot Complete Printing Select setting not to compress printing data. (Windows) Check1 If you select the setting not to compress the printing data with an application software you are using, the printing result may be improved. Click Print Options on Page Setup sheet of the printer driver. Select Do not allow application software to compress print data check box and click OK.
Page 625: Paper Is Blank/Printing Is Blurry/Colors Are Wrong/White Streaks Appear
Paper Is Blank/Printing Is Blurry/Colors Are Wrong/White Streaks Appear Paper Is Blank Printing Is Blurry Colors Are Wrong...
Page 626 If the problem is not resolved after performing the system cleaning manually, perform the print head deep cleaning after 24 hours later. If the problem is not resolved yet, the print head may be damaged. Contact your nearest Canon service center to request a repair. Note •...
Page 627 Printing on the wrong side of such paper may cause unclear prints or prints with reduced quality. Refer to the instruction manual supplied with the paper for detailed information on the printable side.
Page 628: Lines Are Misaligned
Lines Are Misaligned Check paper and print quality settings. Check1 Print Results Are Unsatisfactory Perform print head alignment. Check2 If printed lines are misaligned or print results are otherwise unsatisfactory, adjust the print head position. Aligning the Print Head Note •...
Page 629: Lines Incomplete Or Missing (Windows)
Lines Incomplete or Missing (Windows) Are you using Page Layout Printing or Binding Margin function? Check1 When the Page Layout Printing or Binding margin function is in use, thin lines may not be printed. Try thickening the lines in the document. Is print data extremely large? Check2 Click Print Options on Page Setup sheet of the printer driver.
Page 630: Images Incomplete Or Missing (Windows)
Images Incomplete or Missing (Windows) Select setting not to compress printing data. Check1 If you select the setting not to compress the printing data with an application software you are using, the printing result may be improved. Click Print Options on Page Setup sheet of the printer driver. Select Do not allow application software to compress print data check box and click OK.
Page 631: Ink Blots / Paper Curl
Use Photo Paper to print photos. Check2 To print data with high color saturation such as photographs or images with dark colors, we recommend that you use Photo Paper Plus Glossy II or other Canon specialty paper. Media Types You Can Use...
Page 632: Paper Is Smudged / Printed Surface Is Scratched
Paper Is Smudged / Printed Surface Is Scratched Paper Is Smudged Smudged Edges Smudged Surface Printed Surface Is Scratched Check paper and print quality settings. Check1 Print Results Are Unsatisfactory Check paper type. Check2 • Make sure you are using the right paper for what you are printing. Media Types You Can Use •...
Page 633 • Other Paper If the paper corners curl more than 0.1 inch / 3 mm (A) in height, the paper may smudge or may not feed properly. Follow the instructions below to correct the paper curl. 1. Roll up paper in opposite direction to paper curl as shown below. 2.
Page 634 Do not print outside recommended printing area. Check6 If you print outside the recommended printing area of your paper, ink may stain the lower edge of the paper. Resize the document using application software. Printing Area Is paper feed roller dirty? Check7 Clean the paper feed roller.
Page 635: Back Of Paper Is Smudged
Back of Paper Is Smudged Check paper and print quality settings. Check1 Print Results Are Unsatisfactory Perform bottom plate cleaning to clean inside of printer. Check2 Cleaning the Inside of the Printer (Bottom Plate Cleaning) Note • During borderless printing, duplex printing, or too much printing, ink may stain the inside of the printer.
Page 636: Vertical Line Next To Image
Vertical Line Next to Image Is loaded paper size correct? Check If the loaded paper is larger than the size you specified, a vertical line may appear in the margin. A small amount of ink is ejected for cleaning. Set the paper size to match the loaded paper. Print Results Are Unsatisfactory Note •...
Page 637: Uneven Or Streaked Colors
Uneven or Streaked Colors Uneven Colors Streaked Colors Check paper and print quality settings. Check1 Print Results Are Unsatisfactory Print nozzle check pattern and perform any necessary maintenance operations Check2 such as print head cleaning. Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzles. For details on printing the nozzle check pattern, print head cleaning, print head deep cleaning, and system cleaning, see Maintenance...
Page 638 If the problem is not resolved after performing the system cleaning manually, perform the print head deep cleaning after 24 hours later. If the problem is not resolved yet, the print head may be damaged. Contact your nearest Canon service center to request a repair. Note •...
Page 639: Small Dots Of Ink Adheres To Margins Of Paper
Small Dots of Ink Adheres to Margins of Paper Is printer used in an environment with proper temperature and humidity? Check If the printer is used in an environment with low temperature and humidity, small dots of ink are sprayed on the margins of paper due to static electricity.
Page 640: Printed Colors Are Inaccurate
If the problem is not resolved after performing the system cleaning manually, perform the print head deep cleaning after 24 hours later. If the problem is not resolved yet, the print head may be damaged. Contact your nearest Canon service center to request a repair. Note •...
Page 641 Note • Color may change slightly even on the same model of printer if you use a different version of the firmware or printer driver, or when you print under different settings or in a different printing environment. Prepare the printing environment before performing color calibration.
Page 642: Documents Are Printed In Monochrome
If the problem is not resolved after performing the system cleaning manually, perform the print head deep cleaning after 24 hours later. If the problem is not resolved yet, the print head may be damaged. Contact your nearest Canon service center to request a repair. Note •...
Page 643: No Ink Comes Out
If the problem is not resolved after performing the system cleaning manually, perform the print head deep cleaning after 24 hours later. If the problem is not resolved yet, the print head may be damaged. Contact your nearest Canon service center to request a repair. Note •...
Page 644: Paper Does Not Feed Properly/"No Paper" Error
Paper Does Not Feed Properly/"No Paper" Error Make sure paper is loaded. Check1 Handling Paper When loading paper, consider the following. Check2 • When loading two or more sheets of paper, flip through the paper before loading. • When loading two or more sheets of paper, align the edges of the sheets before loading the paper. •...
Page 645 Check8 Cleaning the Paper Feed Roller Note • Cleaning the paper feed roller abrades it, so do this only when necessary. If the measures above do not solve the problem, contact your nearest Canon service center to request a repair.
Page 646: Printing Stops
Printing Stops Is paper loaded? Check1 Make sure paper is loaded. If necessary, load paper. Do documents to be printed have many photographs or illustrations? Check2 It takes time for the printer and the computer to process large data such as photos or other graphics, so it may seem that the printer is not working.
Page 647: Cannot Print Using Airprint
Cannot Print Using AirPrint Make sure printer is turned on. Check1 If the printer is turned on, turn it off and back on, and then check whether the issue is resolved. Make sure printer is connected by LAN to same network subnet as AirPrint Check2 compliant device when printing over LAN.
Page 648: Paper Does Not Feed From Paper Source Specified In Printer Driver (Windows)
Paper Does Not Feed from Paper Source Specified in Printer Driver (Windows) Is paper source setting inconsistent between application program and printer Check driver? Change the application software setting corresponding to the printer driver setting, or click Print Options on Page Setup sheet of the printer driver and select Disable the paper source setting of the application software on Print Options screen.
Page 649: Mechanical Problems
Mechanical Problems Power Does Not Come On Power Shuts Off By Itself USB Connection Problems Cannot Communicate with Printer via USB LCD Is Off LCD Shows Wrong Language Printer Status Monitor Not Displayed (Windows) It Takes a Long Time for Printer to Warm Up/Printer Is Making an Operation Noise...
Page 650: Power Does Not Come On
Make sure power plug is securely connected to printer, and then turn it back on. Check2 Unplug printer, leave it for at least 3 minutes, and then plug it back in and turn it Check3 on again. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 651: Power Shuts Off By Itself
• If you are using a Mac OS and if you do not want the printer to turn off automatically: Open Canon IJ Printer Utility, select Power Settings in the pop-up menu, and then select Disable for Auto Power Off on Auto Power.
Page 652: Usb Connection Problems
USB Connection Problems Printing Is Slow/Hi-Speed USB Connection Does Not Work/"This device can perform faster" Message Appears (Windows) If your system environment does not support Hi-Speed USB, the printer operates at the slower speed of USB 1.1. In this case, the printer works properly but printing speed may slow down due to the communication speed.
Page 653: Cannot Communicate With Printer Via Usb
Cannot Communicate with Printer via USB Make sure printer is turned on. Check1 Connect USB cable properly. Check2 As the illustration below, the USB port is at the side of the printer. Make sure Enable bidirectional support is selected in Ports sheet of Check3 properties dialog box of printer driver.
Page 654: Lcd Is Off
LCD Is Off • If POWER lamp is off: The printer is not powered on. Check that the power cord is connected and press the ON button. • If POWER lamp is lit: The LCD may be in screen-saver mode. Press any button on the operation panel.
Page 655: Lcd Shows Wrong Language
LCD Shows Wrong Language Follow the instructions below to select your language. 1. Press HOME button and wait for about 5 seconds. 2. Select Various settings on HOME screen. LCD and Operation Panel 3. Press OK button. 4. Press button 7 times and press OK button. 5.
Page 656: Printer Status Monitor Not Displayed (Windows)
Printer Status Monitor Not Displayed (Windows) Is printer status monitor enabled? Check Make sure Enable Status Monitor is selected on the Option menu of the printer status monitor. 1. Open printer driver setup window. How to Open the Printer Driver Setup Window 2.
Page 657: It Takes A Long Time For Printer To Warm Up/Printer Is Making An Operation Noise
It Takes a Long Time for Printer to Warm Up/Printer Is Making an Operation Noise If it takes a long time for printer to warm up after print job is sent, wait until Check1 printing starts. To clean the clogged print head nozzles, the printer is set to perform the system cleaning automatically on a regular basis.
Page 658: Installation And Download Problems
Installation and Download Problems Cannot Install Printer Driver Easy-WebPrint EX Does Not Start or Easy-WebPrint EX Menu Does Not Appear (Windows) Updating Printer Driver in Network Environment (Windows) Uninstalling IJ Network Device Setup Utility (Windows)
Page 659: Cannot Install Printer Driver
CD-ROM icon in the window that appears. If the contents of the CD-ROM appear, double-click MSETUP4.EXE. If you cannot install the printer driver with the Setup CD-ROM, install it from the Canon website. Note • If the CD-ROM icon does not appear, try the following: •...
Page 660 Deleting the Unnecessary Printer Driver Reinstall the printer driver with the Setup CD-ROM or install it from the Canon website. Note • If the installer was stopped due to a Windows error, Windows operation may be unstable, and you may not be able to install the drivers.
Page 661: Easy-Webprint Ex Does Not Start Or Easy-Webprint Ex Menu Does Not Appear (Windows)
Is Canon Easy-WebPrint EX displayed on Toolbars menu in Internet Check1 Explorer's View menu? If Canon Easy-WebPrint EX is not displayed, Easy-WebPrint EX is not installed on your computer. Install the latest version of Easy-WebPrint EX from the Canon website. Note •...
Page 662: Updating Printer Driver In Network Environment (Windows)
Updating Printer Driver in Network Environment (Windows) Download the latest printer driver. The latest printer driver for your model are available for download on the Canon website. Uninstall the existing printer driver and follow the installation instructions to install the latest printer driver that you downloaded.
Page 663: Uninstalling Ij Network Device Setup Utility (Windows)
Uninstalling IJ Network Device Setup Utility (Windows) To uninstall IJ Network Device Setup Utility from your computer, follow these steps. Important • Even if IJ Network Device Setup Utility is uninstalled, you can still use a network to print or scan from the computer.
Page 664: Errors And Messages
Errors and Messages An Error Occurs Message Appears Error Message Appears on PictBridge (Wireless LAN) Compliant Device Checking Error History on Operation Panel...
Page 665: An Error Occurs
An Error Occurs If an error occurs in printing, for example if the paper runs out or jams, a troubleshooting message appears automatically. Take the appropriate action described in the message. If an error occurs, a support code (error number) appears on the computer screen or the LCD. When a Support Code and a Message Are Displayed on Computer Screen: •...
Page 666 For more on resolving errors with support codes, see List of Support Code for Error. Note • You can also search for details on resolving the errors indicated by the support code shown. Search To resolve errors that do not have support codes, see Message Appears.
Page 667: Message Appears
• In Windows Vista, select Start menu > Control Panel > Hardware and Sound > Printers. 3. Open printer driver properties. • In Windows 8.1, Windows 8, or Windows 7, right-click "Canon XXX series" icon (where "XXX" is your printer's name), and then select Printer properties.
Page 668 Printer, Canon My Printer, and then select Diagnose and Repair Printer. Follow the on-screen instructions to set the correct printer port, and then select your printer's name. If the problem is not resolved, reinstall the printer driver from the Setup CD-ROM or the Canon website.
Page 669 Uninstall the printer driver following the procedure described in Deleting the Unnecessary Printer Driver and reinstall them from the Setup CD-ROM or the Canon website. • "Could not print Application name - File name" Try printing again once the current job is complete.
Page 670 If you are logged in on an account with administrator privileges, follow the on-screen instructions. 2. Select Canon Inkjet Printer/Scanner/Fax Extended Survey Program. 3. Select Change. If you select Yes after you have followed the on-screen instructions, the confirmation screen will appear at the time of the next survey.
Page 671 To resume the survey, see Changing setting:. • To uninstall Inkjet Printer/Scanner/Fax Extended Survey Program: 1. Stop Inkjet Printer/Scanner/Fax Extended Survey Program. Changing setting: 2. Select Applications from Go menu of Finder, double-click Canon Utilities folder and Inkjet Extended Survey Program folder.
Page 672 To display the confirmation screen every time the printer usage information is sent or to resume surveying, follow the procedure below. 1. Select Applications from Go menu of Finder, double-click Canon Utilities folder and Inkjet Extended Survey Program folder. 2. Double-click Canon Inkjet Printer/Scanner/Fax Extended Survey Program icon.
Page 673: Error Message Appears On Pictbridge (Wireless Lan) Compliant Device
Follow the instructions below to resolve them. Note • This section describes errors that appear on Canon-brand PictBridge (Wireless LAN) compliant devices. The error messages and operations may vary depending on the device you are using. For errors on other brands of PictBridge (Wireless LAN) compliant devices, check the support code (error number) on the LCD and take the appropriate action to clear the error.
Page 674 An error requiring servicing may have occurred. Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 675: Checking Error History On Operation Panel
Checking Error History on Operation Panel Follow the instructions below to display the error history. Make sure printer is turned on. 2. Select Printer information on HOME screen. LCD and Operation Panel 3. Use button to select Error history and press OK button. Up to 5 error histories is displayed.
Page 676: If You Cannot Solve A Problem
If You Cannot Solve a Problem If there is a problem that you cannot solve following the instructions in this chapter, contact Canon through the Support page of the Canon website or contact your nearest Canon service center. Canon support staff are trained to be able to provide technical support to satisfy customers.
Page 677: List Of Support Code For Error
List of Support Code for Error Support code appears on the LCD and your computer screen when errors occur. A "support code" is an error number, and appears along with an error message. When an error occurs, check the support code displayed on the LCD and computer screen and take the appropriate action in response.
Page 678 520D 5250 5400 5403 5700 5701 5B16 5C00 5C01 5C10 5C11 5C12 5C13 5C14 5C20 • 6000 to 6ZZZ 6000 6500 6502 6700 6701 6800 6801 6900 6901 6902 6910 6911 6920 6921 6930 6931 6932 6933 6940 6941 6942 6943 6944 6945 6946 6F00 •...
Page 679: List Of Support Code For Error (Paper Jams)
List of Support Code for Error (Paper Jams) If paper jams, remove it following the appropriate procedure as shown below. • If you can see the jammed paper at the paper output slot, the rear tray, or the manual feed tray: 1300 •...
Page 680 1300 Cause Paper is jammed in paper output slot, in rear tray, or in manual feed tray. What to Do Remove the jammed paper depending on the paper source. If the paper loaded in the rear tray is jammed: If the paper loaded in the manual feed tray is jammed: •...
Page 681 • We recommend using paper sizes other than A5 to print documents with photos or graphics. A5 paper may curl and jam as it leaves the printer. • If the paper loaded in the manual feed tray is jammed: 1. Press Paper Jam Clearing button and set manual feed tray to paper jam clearing position. 2.
Page 682 If you turned off the printer in step 2, the print data that was sent to the printer is erased. Redo the printing. Note • When reloading the paper, make sure you are using suitable paper and loading it correctly. If the measures above do not solve the problem, contact your nearest Canon service center to request a repair.
Page 683: Paper Is Jammed Inside Printer
Paper Is Jammed inside Printer If the jammed paper tears and you cannot remove the paper either from the paper output slot, from the rear tray, or from the manual feed tray, or if the jammed paper remains inside the printer, remove the paper following the instructions below.
Page 684 4. Hold jammed paper firmly in both hands. If the paper is rolled up, pull out it. 5. Slowly pull out paper, so as not to tear it. Pull out the paper at an angle of about 45 degrees.
Page 685 Check the printer again for any remaining bits of paper. If the measures above do not solve the problem, contact your nearest Canon service center to request a repair.
Page 686: Other Cases
Other Cases Check the following: Is anything blocking paper output slot? Check1 Are there any foreign objects in rear tray or manual feed tray? Check2 If there are any foreign objects in the rear tray or the manual feed tray, be sure to turn off the printer, unplug it, and then remove the foreign object.
Page 687 1000 Cause Possible causes include the following. • There is no paper in the rear tray. • Paper is not loaded properly. What to Do Take the corresponding actions below. • Load paper in the rear tray. • Align the paper guides with the both edges of the paper when you load paper. After carrying out the above measures, press the printer's OK button.
Page 688 1006 Cause Possible causes include the following. • There is no paper in the manual feed tray. • Paper is not loaded properly. What to Do Take the corresponding actions below. • Load a sheet of paper in the manual feed tray. •...
Page 689 Canon IJ Printer Utility. To set the printer not to detect the width of the paper, open the Canon IJ Printer Utility, select Custom Settings in the pop-up menu, select Disable paper width detection when printing from computer check box, and then click Apply.
Page 690 1200 Cause Top cover is open. What to Do Close the top cover and wait for a while.
Page 691 1201 Cause Tank cover is open. What to Do Close the tank cover.
Page 692 1204 Cause Maintenance cover is open. What to Do Close the maintenance cover and wait for a while.
Page 693 1205 Cause Tank cover is open. What to Do Close the tank cover and wait for a while.
Page 694 1206 Cause Maintenance cover is open. What to Do Close the maintenance cover and press the printer's OK button.
Page 695 1207 Cause Tank cover is open. What to Do Close the tank cover.
Page 696 1208 Cause Maintenance cover is open. What to Do Close the maintenance cover and wait for a while.
Page 697 1209 Cause Maintenance cover is open. What to Do Close the maintenance cover and press the printer's OK button.
Page 698 1250 Cause Paper output tray is closed. What to Do Open the paper output tray and resume printing.
Page 699 1261 Cause Manual feed tray is in the paper jam clearing position. What to Do Return the manual feed tray to the paper feed position and press the printer's OK button.
Page 700 1270 Cause Feed slot cover is open. What to Do Slowly close the feed slot cover, and then press the printer's OK button.
Page 701 1293 Cause Tank cover is open. What to Do Close the tank cover.
Page 702 1340 Cause Ink supply stopper has not been stored properly. What to Do Place the printer on a flat surface as the ink supply stopper is stored properly, and then press the OK button.
Page 703 Install the print head. If the print head is already installed, remove the print head once and then reinstall it. If the error is still not resolved, the print head may be damaged. Contact your nearest Canon service center to request a repair.
Page 704 1403 Cause Type of print head is incorrect. What to Do Install the correct print head.
Page 705 1405 Cause Type of print head is incorrect. What to Do Install the correct print head.
Page 706 1406 Cause Print head error may occur. What to Do Turn off the printer and unplug it. Contact your nearest Canon service center to request a repair.
Page 707 1407 Cause Print head error may occur. What to Do Turn off the printer and unplug it. Contact your nearest Canon service center to request a repair.
Page 708 1408 Cause Print head cannot be recognized properly. What to Do Install the print head properly.
Page 709 1409 Cause Print head cannot be recognized properly. What to Do Install the print head properly.
Page 710 140A Cause Print head cannot be recognized properly. What to Do Install the print head properly.
Page 711 140B Cause Print head is not installed. What to Do Install the print head.
Page 712 140C Cause Print head error may occur. What to Do Turn the printer off and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 713 140D Cause Cannot install a print head that was installed on a different printer. What to Do Install an appropriate print head, and then close the top cover.
Page 714 140E Cause Printer error has occurred. What to Do Turn the printer off and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 715 140F Cause Print head error may occur. What to Do Turn off the printer and unplug it. Contact your nearest Canon service center to request a repair.
Page 716 1410 Cause Ink tank cannot be recognized. What to Do Check the color of the ink tank that cannot be recognized. Open the ink cover, remove the ink tank, and then reinstall it. If the error is not resolved, replace the ink tank. Replacing Ink...
Page 717 1411 Cause Ink tank cannot be recognized. What to Do Check the color of the ink tank that cannot be recognized. Open the ink cover, remove the ink tank, and then reinstall it. If the error is not resolved, replace the ink tank. Replacing Ink...
Page 718 1412 Cause Ink tank cannot be recognized. What to Do Check the color of the ink tank that cannot be recognized. Open the ink cover, remove the ink tank, and then reinstall it. If the error is not resolved, replace the ink tank. Replacing Ink...
Page 719 1413 Cause Ink tank cannot be recognized. What to Do Check the color of the ink tank that cannot be recognized. Open the ink cover, remove the ink tank, and then reinstall it. If the error is not resolved, replace the ink tank. Replacing Ink...
Page 720 1414 Cause Ink tank cannot be recognized. What to Do Check the color of the ink tank that cannot be recognized. Open the ink cover, remove the ink tank, and then reinstall it. If the error is not resolved, replace the ink tank. Replacing Ink...
Page 721 1415 Cause Ink tank cannot be recognized. What to Do Check the color of the ink tank that cannot be recognized. Open the ink cover, remove the ink tank, and then reinstall it. If the error is not resolved, replace the ink tank. Replacing Ink...
Page 722 1416 Cause Ink tank cannot be recognized. What to Do Check the color of the ink tank that cannot be recognized. Open the ink cover, remove the ink tank, and then reinstall it. If the error is not resolved, replace the ink tank. Replacing Ink...
Page 723 1417 Cause Ink tank cannot be recognized. What to Do Check the color of the ink tank that cannot be recognized. Open the ink cover, remove the ink tank, and then reinstall it. If the error is not resolved, replace the ink tank. Replacing Ink...
Page 724 1418 Cause Ink tank cannot be recognized. What to Do Check the color of the ink tank that cannot be recognized. Open the ink cover, remove the ink tank, and then reinstall it. If the error is not resolved, replace the ink tank. Replacing Ink...
Page 725 1419 Cause Ink tank cannot be recognized. What to Do Check the color of the ink tank that cannot be recognized. Open the ink cover, remove the ink tank, and then reinstall it. If the error is not resolved, replace the ink tank. Replacing Ink...
Page 726 141A Cause Ink tank cannot be recognized. What to Do Check the color of the ink tank that cannot be recognized. Open the ink cover, remove the ink tank, and then reinstall it. If the error is not resolved, replace the ink tank. Replacing Ink...
Page 727 141B Cause Ink tank cannot be recognized. What to Do Check the color of the ink tank that cannot be recognized. Open the ink cover, remove the ink tank, and then reinstall it. If the error is not resolved, replace the ink tank. Replacing Ink...
Page 728 1466 Cause Print head is not compatible with this printer. What to Do Install an appropriate print head.
Page 729 1467 Cause Print head error may occur. What to Do Turn off the printer and unplug it. Contact your nearest Canon service center to request a repair.
Page 730 1491 Cause Print head nozzles are clogged. What to Do Press the printer's OK button, and then clean the print head. Cleaning the Print Head...
Page 731 1493 Cause Maintenance cartridge cannot be recognized properly. What to Do Remove the maintenance cartridge, and then reinstall it. If the error is not resolved, install the proper maintenance cartridge and press the printer's OK button.
Page 732 1551 Cause Used genuine Canon ink tanks were detected. What to Do Press the printer's OK button.
Page 733 1552 Cause Genuine Canon ink tanks have been installed. What to Do Press the printer's OK button.
Page 734 1600 Cause If printing is continued, the ink may run out. What to Do You are recommended to replace the ink tank. If printing is in progress and you want to continue printing, press the printer's OK button. Then printing can continue.
Page 735 1660 Cause An ink tank is not installed. What to Do Install the ink tank.
Page 736 1681 Cause More than one ink tank of the same color is installed. What to Do Make sure the ink tanks are installed in the appropriate positions.
Page 737 1684 Cause The ink tank cannot be recognized. What to Do Printing cannot be executed because the ink tank may not be installed properly or may not be compatible with this printer. Install the appropriate ink tank. If you want to cancel printing, press the printer's Stop button.
Page 738 1720 Cause The maintenance cartridge is full. What to Do It needs to be replaced. Replace the maintenance cartridge. Replacing the Maintenance Cartridge...
Page 739 1721 Cause The maintenance cartridge is not installed. What to Do Install the maintenance cartridge and press the printer's OK button.
Page 740 1722 Cause Cannot install a maintenance cartridge that was installed on a different printer. What to Do Install the proper maintenance cartridge, and then press the printer's OK button.
Page 741 1730 Cause The ink tank may be an ink tank that ran out of genuine Canon ink or a counterfeit Canon ink tank. What to Do To print, you must replace the ink tank or disable the function for detecting the remaining ink level. To disable the function for detecting the remaining ink level, press and hold the printer's Stop button for at least 5 seconds, and then release it.
Page 742 By this operation, the fact that you have disabled the function for detecting the remaining ink level will be memorized. Please be advised that Canon shall not be liable for any malfunction or trouble caused by using a non-genuine Canon ink tank.
Page 743 1751 Cause The ink has run out. Printing was interrupted and the paper was ejected because printing under the current condition may damage the printer. What to Do Open the tank cover, and then replace the ink tank. Printing will restart from the next page. Replacing Ink...
Page 744 1752 Cause The ink has run out. Printing was interrupted and the paper was ejected because printing under the current condition may damage the printer. What to Do Open the tank cover, and then replace the ink tank. Printing will restart from the next page. Replacing Ink...
Page 745 Also, printing under the current condition may cause a malfunction or trouble because the print head will be damaged. Please be advised that Canon shall not be liable for any malfunction or trouble caused by disabling the system cleaning function or by using refilled ink tanks.
Page 746 1880 Cause Joint lever is not closed properly. What to Do Close the joint lever following the procedure below. 1. Open top cover. 2. Push joint lever securely. Note • Push the joint lever until it clicks into place. 3. Close top cover.
Page 747 1881 Cause Joint lever is not closed properly. What to Do Close the joint lever following the procedure below. 1. Open top cover. 2. Push joint lever securely. Note • Push the joint lever until it clicks into place. 3. Close top cover.
Page 748 Open the top cover and make sure the protective material and tape have been removed from the print head holder. If the protective material or tape is still there, remove it and close the top cover. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 749 2102 Cause Printer has detected that paper has been fed aligned to one side. What to Do Load the paper into the center of the rear tray or the manual feed tray, and then slide the paper guides to align with the both edges of the paper stack. Press the printer's OK button.
Page 750 2103 Cause Printer cannot detect paper size. What to Do Press the printer's Stop button and retry printing. If this error still occurs even after printing again, set the printer not to detect the paper width using the operation panel, the printer driver, or Remote UI. Note •...
Page 751 2114 Cause Paper settings for printing differ from rear tray paper information set on printer. Note • See below for the correct correspondence between paper settings made on the printer driver or on the LCD. Paper Settings on the Printer Driver and the Printer (Media Type) (Windows) Paper Settings on the Printer Driver and the Printer (Media Type) (Mac OS) Paper Settings on the Printer Driver and the Printer (Paper Size)
Page 752 What to Do Pressing the printer's OK button again, the screen below appears on the LCD. Select the appropriate action. Note • All of the options below may not appear, depending on the setting. Print with the loaded paper. Select this option to print on the paper in the rear tray, without changing the paper settings. For example, if the paper setting is A5, and A4 is set in the rear tray paper information, the A5 size setting is used to print on the A4 paper in the rear tray.
Page 753 • To change the message view setting when printing using the printer's operation panel: Paper-related settings • To change the message view setting when printing using the printer driver: Changing the Printer Operation Mode (Windows) Changing the Printer Operation Mode (Mac OS)
Page 754 2123 Cause Rear tray paper settings are incomplete. What to Do If screen below is shown, the rear tray paper settings are incomplete. Select Register and press the printer's OK button to finish setting the rear tray paper settings.
Page 755 2500 Cause Cause of following may have occurred failure of automatic print head alignment. • Print head nozzles are clogged. • Size of paper loaded is incorrect. • Paper output slot is exposed to strong light. What to Do Press the printer's OK button and take the corresponding actions below. •...
Page 756 2501 Cause Cause of following may have occurred failure of color calibration. • Print head nozzles are clogged. • Paper is dirty or size of paper loaded is incorrect. • Paper output slot is exposed to strong light. What to Do Press the printer's OK button and take the corresponding actions below.
Page 757 2502 Cause Cannot perform calibration. What to Do Press the printer's OK button, and then perform the calibration again. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 758 2503 Cause Printing does not start correctly. What to Do Press the printer's OK button, and then restart printing.
Page 759 3000 Cause Print head alignment is required. What to Do If you perform the print head alignment now, select Yes and press the printer's OK button.
Page 760 3250 Cause The maintenance cartridge is almost full. What to Do Prepare a new maintenance cartridge because an error may occur if you continue to use the printer while the maintenance cartridge is full.
Page 761 After selecting your printer and clicking OK in Media Configuration Tool, Media Configuration Tool will be in recovery mode. Specify the media information backup file and import it. If the media information backup file has not been saved, contact your nearest Canon service center to request a repair.
Page 762 3310 Cause Print data is incorrect. What to Do Press the printer's OK button, and then retry printing. If you are using a print program such as RIP (Raster Image Processor), contact the manufacturer of the print program.
Page 763 3311 Cause Print data is incorrect. What to Do Press the printer's OK button, and then retry printing. If you are using a print program such as RIP (Raster Image Processor), contact the manufacturer of the print program.
Page 764 3312 Cause Print data is incorrect. What to Do Press the printer's OK button, and then retry printing. If you are using a print program such as RIP (Raster Image Processor), contact the manufacturer of the print program.
Page 765 3313 Cause Print data is incorrect. What to Do Press the printer's OK button, and then retry printing. If you are using a print program such as RIP (Raster Image Processor), contact the manufacturer of the print program.
Page 766 3314 Cause Print data is incorrect. What to Do Press the printer's OK button, and then retry printing. If you are using a print program such as RIP (Raster Image Processor), contact the manufacturer of the print program.
Page 767 3315 Cause Print data is incorrect. What to Do Press the printer's OK button, and then retry printing. If you are using a print program such as RIP (Raster Image Processor), contact the manufacturer of the print program.
Page 768 3316 Cause Print data is incorrect. What to Do Press the printer's OK button, and then retry printing. If you are using a print program such as RIP (Raster Image Processor), contact the manufacturer of the print program.
Page 769 3317 Cause Print data is incorrect. What to Do Press the printer's OK button, and then retry printing. If you are using a print program such as RIP (Raster Image Processor), contact the manufacturer of the print program.
Page 770 3318 Cause Print data is incorrect. What to Do Press the printer's OK button, and then retry printing. If you are using a print program such as RIP (Raster Image Processor), contact the manufacturer of the print program.
Page 771 3319 Cause Print data is incorrect. What to Do Press the printer's OK button, and then retry printing. If you are using a print program such as RIP (Raster Image Processor), contact the manufacturer of the print program.
Page 772 3413 Cause Prevent paper abrasion has been set. What to Do If you continue printing in the current setting, select Yes and press the OK button. If you disable this setting, select No and press the printer's OK button. Press the HOME button, select Various settings, Device settings, and Print settings, and then set Prevent paper abrasion to OFF.
Page 773 4100 Cause Specified data cannot be printed. What to Do If you are printing CREATIVE PARK PREMIUM contents, check the message shown your computer, make sure genuine Canon ink tanks are installed properly for all colors, and retry the printing.
Page 774 4103 Cause Cannot perform printing with current print settings. What to Do Press the printer's Stop button to cancel printing. Then change the print settings and retry printing.
Page 775 4109 Cause Paper size that cannot be fed from manual feed tray is specified. What to Do Press the printer's OK button. Check the paper size that can be fed from the manual feed tray, and then reprint. Handling Paper...
Page 776 4111 Cause Unsupported media type is specified. What to Do Press the printer's OK button. Check the media type, and then reprint.
Page 777 Cancel printing, and turn off the printer. Then clear the jammed paper or protective material that is preventing the print head holder from moving, and turn on the printer again. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important •...
Page 778 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 779 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 780 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 781 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 782 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 783 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 784 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 785 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 786 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 787 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 788 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 789 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 790 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 791 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 792 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 793 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 794 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 795 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 796 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 797 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 798 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 799 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 800 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 801 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 802 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 803 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 804 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 805 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 806 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 807 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 808 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 809 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 810 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 811 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 812 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 813 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 814 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 815 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 816 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 817 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 818 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 819 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 820 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 821 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 822 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 823 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 824 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 825 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 826 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 827 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 828 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 829 B202 Cause An error requiring a repair has occurred. What to Do Turn off the printer and unplug it. Contact your nearest Canon service center to request a repair.
Page 830 B203 Cause An error requiring a repair has occurred. What to Do Turn off the printer and unplug it. Contact your nearest Canon service center to request a repair.
Page 831 B204 Cause An error requiring a repair has occurred. What to Do Turn off the printer and unplug it. Contact your nearest Canon service center to request a repair.
Page 832 B205 Cause An error requiring a repair has occurred. What to Do Turn off the printer and unplug it. Contact your nearest Canon service center to request a repair.
Page 833 B206 Cause An error requiring a repair has occurred. What to Do Turn off the printer and unplug it. Contact your nearest Canon service center to request a repair.
Page 834 B207 Cause An error requiring a repair has occurred. What to Do Turn off the printer and unplug it. Contact your nearest Canon service center to request a repair.
Page 835 B208 Cause An error requiring a repair has occurred. What to Do Turn off the printer and unplug it. Contact your nearest Canon service center to request a repair.
Page 836 B209 Cause An error requiring a repair has occurred. What to Do Turn off the printer and unplug it. Contact your nearest Canon service center to request a repair.
Page 837 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 838 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 839 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 840 Check the status of ink tanks. Replace the ink tank if the ink has run out. Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 841 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 842 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 843 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.

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