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Software Guide hp compaq notebook series Document Part Number: 310029-001 April 2003 This guide provides settings and procedures for managing notebook power and security. It also provides instructions for obtaining system information and using setup utilities to help detect, solve, and prevent problems.
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Intel, Pentium, and SpeedStep are trademarks of Intel Corporation in the U.S. and/or other countries. HP shall not be liable for technical or editorial errors or omissions contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.
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Contents 8 Software Updates and Restorations Preparing to Update Software ..... 8–1 Obtaining the Support Software CD ... . . 8–2 Accessing Notebook Information .
Selecting a Power Source The notebook can run on internal power or on external power. The following table indicates the best power sources for common tasks. Power Sources for Common Tasks Task Work in most software applications Charge or calibrate a battery pack in the notebook Install or modify system software Write to a CD...
Power Understanding Standby and Hibernation Standby and Hibernation are energy-saving features that conserve power and reduce startup time. They can be initiated by you or by the system. Refer in this chapter to the “Choosing Standby, Hibernation or Shutdown” section for details about when to use each setting.
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In the Power Options window, Hibernation is not displayed as an option if it has been disabled. Enable Hibernation in order to select it in the Power Options window. To verify that Hibernation is enabled: In Microsoft Windows 2000, select Start > Settings > Control Panel >...
Power Choosing Standby, Hibernation or Shutdown The following sections describe when to initiate Standby or Hibernation and when to shut down your notebook. When You Leave Your Work Initiating Standby clears the screen and uses less power than leaving the notebook on. Your work returns instantly to the screen when you resume from Standby.
When Using Infrared or Drive Media Standby and Hibernation interfere with the use of infrared communication and drive media: If the notebook is in Standby or Hibernation, you cannot initiate an infrared transmission. If Standby or Hibernation is accidentally initiated while a drive medium (such as a diskette, CD, or DVD) is in use: ❏...
Power Turning the Notebook On or Off Task Procedure Turning on the Press the power button. notebook Pressing the power button returns the notebook to “on” from any power mode: Standby, Hibernation, or shutdown. Shutting down Save your work and close all the notebook* open applications.
Initiating or Resuming from Hibernation Task Procedure User-initiated Hibernation System-initiated Hibernation (with Hibernation enabled) Resume from Press the power button. user-initiated or system-initiated Hibernation Software Guide In Windows 2000, select Start > Shut down > Hibernate, then select the OK button. In Windows XP, select Start >...
Power Initiating or Resuming from Standby Task Procedure User-initiated Standby System-initiated Standby Resume from Press the power button. user-initiated or system-initiated Standby 1–8 With the notebook on, Fn+F3. press the Through the operating system: ❖ In Windows 2000, select Start > Shut Down >...
Using Emergency Shutdown Procedures If the notebook is unresponsive and you are unable to use normal Windows shutdown procedures, try the following emergency procedures: Press ctrl+alt+delete. Press and hold the power button for at least 5 seconds. If you are unable to shut down the notebook with the power button, disconnect the notebook from external power and remove the battery pack.
Power Displaying the Power Meter Icon The power icon is on your taskbar by default. The icon changes shape to indicate whether the notebook is running on a battery pack or external AC power. Double-click the icon to display the Power Options window.
Using a Security Password You can add a security feature that prompts you for a password when the notebook turns on or resumes from Standby or Hibernation. To set a password prompt, access the Power Options window > Advanced tab. Select the check box for Prompt For Password When the Computer Goes Off Standby, and select OK.
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Power Installing Intel SpeedStep To install Intel SpeedStep technology, select Start > Software Setup. A setup wizard loads and displays a list of available applications. Select Intel SpeedStep and follow the instructions on the screen. You will be prompted to reboot. After you install SpeedStep, a tab is added to the Power Options window, an icon is added to the taskbar, and the feature is automatically enabled on mobile processors.
Choosing a Performance Mode The SpeedStep technology offers 3 preset performance modes: In Maximum Performance mode, the processor runs at full speed to provide maximum performance. In Automatic mode, the processor speed increases while the notebook is being used and decreases when the notebook is idle.
Power Using the SpeedStep Window To open the SpeedStep window select Start > Settings > Control Panel > Power Management icon > Intel SpeedStep technology tab. Then set your preferences according to the following table. Preference Assign a performance mode that applies when the notebook is running on battery power.
2. Use the arrow keys to select Advanced > Device Options. Under Intel SpeedStep Technology: ❏ Select Automatic to enable all SpeedStep settings in the SpeedStep window. ❏ Select Disable to set the notebook to run in Battery Optimized mode and disable all SpeedStep settings in the SpeedStep window.
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When you choose a Power Scheme, you are setting the AC power and battery power modes shown in the following table. No other user intervention is required to control the performance of your notebook processor. Power Scheme Home/Office Desk Portable/Laptop Presentation Always On Minimal Power Management Max Battery 1–16...
Unauthorized removal of the notebook Software Guide Security Use This Security Feature Power-on password HP Administrator password DriveLock System information management Security cable slot (used with an optional cable lock) For more information on the security cable slot, refer on this CD to the Hardware Guide, “External Devices”...
If you forget your power-on or HP administrator password, you cannot start up the notebook or resume from Hibernation until an authorized service provider resets the notebook. To contact an authorized service provider, refer to the Worldwide Telephone Numbers booklet included with the notebook.
For example, a device disabled in Computer Setup cannot be enabled in Windows. Also, you must use a HP password at a HP password prompt and a Windows password at a Windows password prompt. For example:...
Security Understanding Power-On Passwords A power-on password prevents unauthorized use of the notebook. Once set, a power-on password must be entered each time the notebook is turned on, restarted, or resumes from Hibernation or Standby. A power-on password: Does not display as it is set, entered, changed, or deleted. Must be set and entered with the same keys.
Understanding HP Administrator Passwords A HP administrator password protects the configuration settings and system identification information in Computer Setup. After it is set, this password must be entered to access Computer Setup. A...
Security Setting HP Administrator Passwords A HP administrator password is set, changed, or deleted in Computer Setup. 1. To open Computer Setup, turn on or restart the notebook. Press displayed in the lower left of the screen. ❏ To change the language, press ❏...
Understanding DriveLock Ä CAUTION: If you forget both the DriveLock user password and master password, the hard drive is permanently unusable. DriveLock prevents unauthorized access to the contents of a hard drive. After DriveLock protection is applied to a drive, a password must be entered to access the drive and the drive can be accessed only when it is inserted into the notebook.
Security Setting DriveLock Passwords Ä CAUTION: If you forget both the DriveLock user password and the DriveLock master password, the protected hard drive is permanently unusable. Ä CAUTION: To prevent damage to the notebook and the hard drive and loss of work, shut down the notebook before inserting or removing a primary hard drive.
8. Type your user password in the New Password and Verify New Password fields, then press 9. Type your master password in the New Password and Verify New Password fields, then press 10. To confirm DriveLock protection on the drive you have selected, type press F10.
Security Changing DriveLock Settings Ä CAUTION: To prevent damage to the notebook and the hard drive and loss of work, shut down the notebook before inserting or removing a primary hard drive. (The primary hard drive is any hard drive used in the hard drive bay.) To access the DriveLock settings in Computer Setup, you must shut down, then turn on the notebook.
Your preferences are set as you exit Computer Setup and are in effect when the notebook restarts. Removing DriveLock Protection To access the DriveLock settings in Computer Setup, you must shut down, then turn on the notebook. If you open Computer Setup from a Windows restart, DriveLock settings are not accessible.
Security Disabling a Device From the Computer Setup Device Security menu, you can disable or partially disable most ports and drives. 1. To open Computer Setup, turn on or restart the notebook. Press displayed in the lower left of the screen. ❏...
Display a battery pack serial number. ✎ To deny access to this system information by another user, create a HP administrator password. For instructions, see “Setting HP Administrator Passwords” earlier in this chapter. Setting System Information Options 1. To open Computer Setup, turn on or restart the notebook.
Using CDs and DVDs This chapter provides guidelines for playing CDs and DVDs using preinstalled optical drive software, including Windows Media Player and WinDVD. This software supports optical drives in an optional external MultiBay or optional Advanced Port Replicator with built-in MultiBay. ✎...
Optical Drive Software Avoiding Hibernation and Standby If Standby or Hibernation is accidentally initiated while a drive medium (such as a diskette, disk, CD, CD-RW, or DVD) is in use: Your playback may be interrupted. You may see a warning message: “Putting the computer into Hibernation or Standby may stop the playback.
Playing CDs with Windows Media Player Playing a CD To play a CD: 1. If an optical drive is not in the system, insert an optical drive into an external MultiBay or the MultiBay of an optional Port Replicator. 2. Insert the audio CD into the drive, then close the tray. Wait several seconds.
DVD movies or video CDs. WinDVD is preloaded, but not preinstalled, on the notebook. Installing WinDVD HP recommends that you install WinDVD from the Software Setup utility before inserting a DVD. ✎ Some DVDs contain third-party DVD player programs such as PCFriendly.
If the DVD displays a Playback Of Content From This Region Is Not Permitted error message, stop the DVD, change the region setting as described in the next section, then restart the DVD. ✎ After you insert a DVD, a short pause is normal before autorun opens the DVD and WinDVD Player.
Optical Drive Software Changing Region Settings To change the region setting on a drive medium: 1. Insert the DVD into the optical drive. 2. If the WinDVD window does not open after a short pause, select the WinDVD Player icon on the taskbar. Or: ❏...
Software Setup utility. A setup wizard loads, and a list of applications is displayed. Select Management Agents from the list and follow the instructions on the screen. Intelligent Manageability uses such tools as HP Client Manager Software, Management Agent, and System Software Manager to facilitate: Asset Management, which provides detailed configuration and diagnostic information.
Intelligent Manageability Installing Management Agent Management Agent is preloaded on your notebook and is installed as a part of Intelligent Manageability through Application Installer. When the notebook is restarted after installing Management Agents: Management Agent links are added to the Information Center.
MultiBoot A bootable medium or network interface card (NIC) contains files needed by the notebook to start up and operate properly. The MultiBoot utility, disabled by default, enables you to identify the devices, and control the sequence in which the system will attempt to boot those devices, to start up your notebook.
MultiBoot Understanding the Default Boot Sequence By default, when more than one bootable device is in the system, the notebook chooses the startup device by searching enabled devices and locations in a predetermined sequence. On every boot, the system looks for bootable drive A devices first.
The list below describes the order in which drive numbers are assigned. (The actual startup sequence varies by configuration.) Sequence for devices that boot as drive A: 1. Optical drive in a Port Replicator MultiBay or in an external MultiBay that contains a disc that boots as drive A. 2.
MultiBoot 2. Use the arrow keys to select the Advanced menu > Device Options. ❏ To enable bootable media in USB drives or in drives inserted into a Port Replicator, select Enable USB legacy support. ❏ To enable a NIC, select Internal Network adapter boot. 3.
Changing the boot sequence also changes the logical drive designations. For example, if you start up from a CD-ROM drive with a disc that boots as drive C, that CD-ROM drive becomes drive C, and a hard drive in the hard drive bay becomes drive D.
MultiBoot 4. Toggle the Boot Order fields to the boot sequence that you prefer. 5. To save your preferences and exit Computer Setup, use the arrow keys to select File > Save Changes and Exit, then follow the instructions on the screen. Your preferences are set as you exit Computer Setup and are in effect when the notebook restarts.
Entering MultiBoot Express Preferences When the Express Boot Menu is displayed during startup: To specify a startup location from the Express Boot menu, select your preference within the timeout, then press To prevent the notebook from defaulting to the current MultiBoot setting, press any key within the timeout.
Presentation Mode The Presentation Mode Quick Launch button toggles presentation mode on and off. Turning presentation mode on opens an application, folder, file, or Web site that you specify. The image simultaneously displays on the notebook screen and an external device connected to the external monitor connector or S-Video out jack on the rear panel or to connectors on an optional Port Replicator.
Presentation Mode You can modify the presentation mode settings using the Quick Launch Button software. Quick Launch Button software provides support for the Quick Launch buttons and the Hotkeys on the notebook keyboard and external keyboards. External keyboards can be attached to a USB connector on the notebook or to an optional Port Replicator.
You can also open Quick Launch Buttons software using an icon in the taskbar or on the desktop. To add an icon to the system tray or desktop, open the Quick Launch Buttons software. Select the Advanced tab. Place a check mark next to Show icon on the taskbar to add an icon to the taskbar.
Presentation Mode Using Presentation Mode To use presentation mode, press the presentation mode button. If presentation mode is on, it turns off if you: Log off from your user account. Shut down the notebook. If presentation mode is on and Standby is initiated by you or the system, presentation mode remains on.
Using Computer Setup Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load. If the operating system is working, the notebook restarts the operating system after you exit Computer Setup. ✎...
Computer Setup 2. Select the File, Security, Tools, or Advanced menu. 3. To exit Computer Setup: ❏ To exit without saving any of the settings you may have entered, use the arrow keys to select File > Ignore Changes and Exit, then follow the instructions on the screen.
Selecting from the File Menu Select System information Save to floppy Restore from floppy Restore defaults Ignore changes and exit Save changes and exit Software Guide To Do This View identification information about the notebook and any battery packs in the system. View specification information about the processor, memory and cache size, video revision, keyboard...
Computer Setup Selecting from the Security Menu Select Administrator password Power-on password DriveLock passwords SmartCard password Device security System IDs Selecting from the Tools Menu Select HDD Self Test Options 7–4 To Do This Enter, change, or delete an administrator password.
Selecting from the Advanced Menu Select Language (or press Boot Options Device Options Software Guide To Do This Change the Computer Setup language. Enable/disable QuickBoot, which starts the notebook more quickly by eliminating some startup tests. (If you suspect a memory failure and want to test memory automatically during startup, disable QuickBoot.) Enable/disable MultiBoot, which sets...
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Computer Setup Selecting from the Advanced Menu, continued Select Device Options (continued) 7–6 To Do This Enable/disable USB legacy support for a USB keyboard, mouse, and hubs. When USB legacy support is enabled: ❖ A USB keyboard, mouse, and hubs work even when a Windows operating system is not loaded.
Prepare for a system ROM update by identifying the ROM versions currently installed on the notebook. 2. Access the updates on your local HP Web site or the Support Software CD. 3. Download and install the updates.
To purchase the current Support Software CD or a subscription that provides both the current version and future versions of the CD, refer to the Worldwide Telephone Numbers booklet, included with the notebook, to contact a HP authorized dealer, reseller, or service provider. Accessing Notebook Information...
Windows. Downloading Software from the Internet Most software at the HP Web site is packaged in a compressed file called a SoftPaq. Some ROM updates may be packaged in a compressed file called a ROMPaq. Other ROM updates may be provided as a CPQFlash SoftPaq.
Do not remove or insert a drive. To download and install a system ROM: 1. Access the page at the HP Web site that provides software for your notebook. For home and small office products or corporate products, visit the HP Web site.
✎ An “HP” directory is not automatically created. The file is downloaded into any directory specified. 6. In the HP folder, select the name or number of the software package containing the system ROM update. The system ROM installation begins.
Software Updates and Restorations 6. In the HP folder, select the name or number of the software package containing the update. 7. Select the file that includes an .exe extension, for example, Filename.exe. The installation begins. 8. To complete the installation, follow the instructions on the screen.
functioning at optimal performance and before installing new software or devices. This enables you to return to a previous configuration restore point if you encounter problems. To set a system restore point: 1. Select Start > Help & Support. Select the task Use Tools to view your computer information and diagnose problems.
Software Updates and Restorations 6. Press enter displayed. 7. Press window is displayed. 8. Press to repair the selected Windows installation. The repair process begins. This process may take 1–2 hours to complete. The notebook restarts in Windows after the process is complete.
8. Press system without repairing. 9. Press enter 10. Press 11. Select Format the partition using the NTFS file system (Quick) and press formatting this drive will delete all current files. 12. Press to format the drive. The reinstallation process begins. This process may take 1–2 hours to complete.
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AC Adapter 1–1 accessing notebook information 8–2 administrator password. See HP administrator password; Windows passwords Aircraft Adapter (optional) 1–1 Automobile Power Adapter/Charger 1–1 battery packs calibrating 1–1 when to use 1–1 boot sequence default 5–2 setting new 5–5 calibrating battery packs 1–1 accessing Windows Media Player help files 3–3...
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Index setting DriveLock preferences in 2–7 setting HP administrator password preferences in 2–5 setting MultiBoot preferences in 5–1 setting power-on password preferences in 2–4 setting security preferences 2–2 setting SpeedStep preferences 1–13 system information options 2–13 Tools menu 7–4 USB legacy support 7–1 copyright warning 3–2...
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PXE or RPL server at startup 5–4 enabling NIC for MultiBoot 5–1 Network Service Boot 5–4 optical disc. See CD; DVD passwords combining 2–3 forgetting 2–2 using 2–2 See also DriveLock; HP administrator password; power-on password Index 1–9 Index–3...
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Standby 1–8 ROM. See system ROM (Read Only Memory) ROMPaq 8–3 RPL (Remote Program Load) protocol 5–4 security features device disabling 2–12 DriveLock 2–8 HP administrator password 2–5 passwords, forgetting 2–2 power-on password 2–4 shutting down the notebook 1–6 Software Guide...
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SoftPaq 8–3 software updates 8–1 CPQFlash file 8–3 determining current version of system ROM 8–2 identifying software packages 8–3 ROMPaq 8–3 SoftPaq 8–3 updating system ROM from Internet 8–3 SpeedStep 1–11 Standby avoiding while using infrared or drive media 1–5 3–2 described 1–2 initiating 1–8...