Page 1 HP Notebook PC Reference Guide...
Page 2 Microsoft®, MS-DOS®, and Windows® are U.S. registered trademarks of Microsoft Corporation. TrackPoint™ is a U.S. trademark of International Business Machines. Adobe® and Acrobat® are trademarks of Adobe Systems Incorporated. Hewlett-Packard Company HP Notebook Customer Care 1070 NE Circle Blvd., MS 425E Corvallis, OR 97330, U.S.A. Reference Guide...
Page 3: Important Safety Information
Important safety information CAUTION To reduce the risk of fire, use only No. 26 AWG or larger telecommunications line cord to connect the modem to the telephone wall jack. When using your notebook with a telephone connection, always follow basic safety precautions to reduce the risk of fire, electric shock, and injury to persons: •...
Page 4 COPIES AND ADAPTATIONS. Customer may make copies or adaptations of the software a) for archival purposes or (b) when copying or adaptation is an essential step in the use of the software with an HP product so long as the copies and adaptations are used in no other manner.
Page 5 CD-ROM: (i) The product recovery CD-ROM and/or support utility software may only be used for restoring the hard disk of the HP product with which the product recovery CD-ROM was originally provided. (ii) The use of any operating system software by Microsoft contained in any such product recovery CD-ROM shall be governed by the Microsoft License Agreement.
Page 6 Support Policy for Support Pack of Operating Systems. HP provides end user support for HP PCs that use Microsoft Operating Systems, including its latest service packs. This support will be available within 30 days of the software being released. Edition History Edition 1 ...
Page 7: Table Of Contents
Contents Important safety information ...3 Getting Started with Your HP Notebook...11 HP Notebook Reference Guide ...Error! Bookmark not defined. Taking Inventory ...12 What’s in the box?...12 To buy accessories...13 To find more information ...13 Identifying Parts of the Notebook ...15 Front view...15...
Page 8 Taking Care of Your Notebook...44 To protect your hard disk drive ...44 To maintain your notebook...44 To safeguard your data ...45 To extend the life of the display ...45 To clean your notebook ...46 Batteries and Power Management ...47 Managing Power Consumption ...48 How the notebook manages power automatically...48 To manage power manually...50 Using Battery Power ...51...
Page 9 To update Windows drivers...107 HP Service and Support ...109 Getting Assistance for Your Notebook ...110 To get help from HP Instant Support...110 To get help from the web...110 To contact HP for support or service...110 To receive repair service ...112 To prepare your notebook for shipment ...113...
Page 10 Reference Information...117 Hardware Specifications...118 Modem Reference Information ...120 AT commands (Conexant)...120 S parameters (Conexant) ...126 Selected result codes (Conexant)...126 Safety Information...127 Power cords ...127 Ergonomics...128 Battery safety...128 Laser safety...129 Regulatory Information ...130 U.S.A...130 Index...133 Reference Guide...
Page 11: Getting Started With Your Hp Notebook
Getting Started with Your HP Notebook Reference Guide...
Page 12: Taking Inventory
Getting Started with Your HP Notebook Taking Inventory Taking Inventory Congratulations! Your HP notebook computer sets a new standard in personal computing. Although compact and easy to carry, your notebook is made with the quality and attention to detail that are the hallmark of Hewlett-Packard.
Page 13: To Buy Accessories
\hp\library. Online HP Notes These contain information that became available after the manuals were completed. Click Start, All Programs, HP Library, HP Notes, or look on the Recovery CDs in \hp\library. Microsoft Windows This is shipped with your notebook and contains information about using the version manual of Microsoft Windows shipped with your notebook.
Page 14 Getting Started with Your HP Notebook Taking Inventory HP Business www.hp.com/go/bizsupport. Support web site Reference Guide...
Page 15: Identifying Parts Of The Notebook
Power button. Touch pad on-off button. Touchpad. Power, hard disk, and battery status lights (see page 18). Getting Started with Your HP Notebook Identifying Parts of the Notebook Left and right click buttons. Speakers. DVD, or CD-RW/DVD drive (with eject button).
Page 16: Back View
Getting Started with Your HP Notebook Identifying Parts of the Notebook Back view Kensington lock slot (security connector). AC adapter jack. IEEE 1394 connector (selected models). USB ports (2). External monitor (VGA) port (colored blue). Reference Guide Parallel port (colored burgundy).
Page 17: Bottom View
Bottom view Battery. Hard disk drive. Battery latch. Getting Started with Your HP Notebook Identifying Parts of the Notebook RAM expansion cover. System-off switch. Reference Guide...
Page 18: Status Lights
Getting Started with Your HP Notebook Identifying Parts of the Notebook Status lights The status lights on the front of the notebook report battery and power status. 1. Power mode. (left LED) • Steady blue: the notebook is on (even if the display is off).
Page 19 Getting Started with Your HP Notebook Identifying Parts of the Notebook The status lights above the keyboard indicate the state of each keyboard lock. 1. Caps Lock. Caps Lock is active. 2. Num Lock. Num Lock is active. (The Keypad Lock must also be on to use the embedded keypad.)
Page 20: Setting Up Your Notebook
AC adapter and a phone line, turn on the notebook, run the Windows setup program, and register the notebook. Your notebook comes with an AC adapter rated at 75W. Older HP AC adapters were only rated at 60W. To ensure that your computer operates properly, please be sure that you use only the adapter supplied with this notebook.
Page 21 Do not mutilate, puncture, or dispose of batteries in fire. A battery can burst or explode, releasing hazardous chemicals. A rechargeable battery must be recycled or disposed of properly. Getting Started with Your HP Notebook Setting Up Your Notebook Reference Guide...
Page 22: Step 2: Connect Ac Power
CAUTION Use only the HP AC adapter included with your notebook, or another approved HP adapter. Using any other AC adapter can damage the adapter, and may void your warranty—see "Hewlett-Packard Limited Warranty Statement" on page 114. The pre-installed electronic online manual on your notebook may refer to the use of a 60-watt AC adapter designed for an earlier released product.
Page 23: Step 3: Connect A Phone Line
3. Plug the other end of the cord into a telephone jack. If the plug on the phone cord doesn’t fit your telephone jack, you may need to use an adapter. For details about using the modem, see “Using the Modem” on page 56. Getting Started with Your HP Notebook Setting Up Your Notebook Reference Guide...
Page 24: Step 4: Turn On The Notebook
Getting Started with Your HP Notebook Setting Up Your Notebook Step 4: Turn on the notebook • Press the power button located above the keyboard. The notebook then boots up, and Windows starts automatically. Hint If your notebook does not turn on when using only its battery, the battery may be discharged.
Page 25: Step 6: Register Your Notebook
• Records your ownership of the Windows XP operating system with Microsoft. You can register while setting up Windows, or later in any of three ways: by modem, by phone, or by fax. For some countries and models, an HP notebook registration icon is available on the desktop.
Page 27: Basic Operation
Basic Operation Reference Guide...
Page 28: Operating Your Notebook
Basic Operation Operating Your Notebook Operating Your Notebook You can start and stop your notebook using its power button. However, at certain times you may want to use other methods to start or stop the notebook—depending on power considerations, types of active connections, and start-up time. Note This manual describes your notebook in its original factory configuration, with all settings at their default values.
Page 29: To Reset Your Notebook
To reset your notebook Occasionally, you may find that Windows or the notebook has stopped responding. If this happens, try the following in the order listed. • If possible, turn off the notebook from Windows: click Start, Turn Off Computer, Restart (or Turn Off).
Page 30: To Change The Boot Device
(LAN). 1. Restart the notebook: click Start, Turn Off Computer, Restart. 2. When the HP logo appears, press Esc to display the Boot menu. 3. Use the arrow keys to select the boot device, and press Enter. If you want to boot from a specific device whenever it is present, change the boot order using the BIOS configuration utility—see "To run the BIOS configuration utility"...
Page 31: To Use The Fn Hot Keys
5. Scroll pad. The scroll pad scrolls the contents of the active window. Moving and selecting 1. Place your hands in a normal typing position. 2. Move a thumb or finger across the touch pad in the direction you want the pointer to move.
Page 32: To Use The One-Touch Buttons
• Press the One-Touch button to open the corresponding application, document, or web site. Your computer is preconfigured to access the following services: 1. Microsoft Outlook Express e-mail software. 2. Internet Browser. 3. HP Business Center. 4. Help and Support. Reference Guide...
Page 33 To configure a One-Touch button 1. Click Start, Control Panel, Printers and Other Hardware, Keyboard. 2. On the HP One-Touch tab, click the button you want to reprogram. 3. Type a label for the button, then select the application, document, folder, or web site you want the button to open.
Page 34: To Use The Windows And Applications Keys
Basic Operation Operating Your Notebook To use the Windows and Applications keys The Windows key brings up the Windows Start menu. This is the same as clicking the Start button on the taskbar. The Applications key brings up the shortcut menu for the current application. This is the same menu that appears when you click the right mouse button while pointing at the application.
Page 35: To Adjust The Display
• To increase the brightness, press Fn+F2. • To adjust display settings, click Start, All Programs, Hewlett-Packard, Notebook, HP Display Settings, HP Display Settings. You can also display a settings icon in the taskbar for quick access. When you are using battery power, the display dims automatically to conserve power.
Page 36: To Adjust The Volume
Basic Operation Operating Your Notebook To adjust the volume From the keyboard • To increase the volume, press Fn+Page Up. • To decrease the volume, press Fn+Page Down. In Windows 1. Click the speaker symbol in the taskbar (if not present, see Windows Help). 2.
Page 37 2. Place the disk into the drive (label facing up) and gently press down until the disk snaps onto the spindle. –or– Remove the disk. 3. Slide the tray back into the drive to close it. If the notebook loses power, you can manually open the drive: •...
Page 38: To Play Dvd Movies
Please note that when you reach this limit, your last change to the region code will be hard-coded on the DVD drive, and will be permanent. Your HP warranty does not cover the expense of correcting this situation.
Page 39: To Create Or Copy Cds
If you need to install the CD-RW software, run Setup on the software CD. Refer to the software’s help for details about creating or copying CDs. For best results use HP certified media. While other media may work, HP cannot guarantee compatibility. Basic Operation...
Page 40: Securing Your Notebook
Basic Operation Securing Your Notebook Securing Your Notebook It is important to maintain security of your notebook and your data. You can improve security by locking your notebook with a cable and setting up virus protection. To set up password protection You can protect your notebook from unauthorized access by setting up password protection through Windows.
Page 41: To Protect Against Viruses
Basic Operation Securing Your Notebook To protect against viruses Virus-protection software can help protect the integrity of your data. This is especially important if you use the Internet. Your notebook includes Norton AntiVirus software. If this software is not already installed, install it as follows: 1.
Page 42: Working In Comfort With A Notebook Pc
HP equipment is available in Working in Comfort, which is preloaded on the hard disk in the HP Library (click Start, Help and Support, HP Library) and available on the Recovery CDs in \hp\library—as well as at www.hp.com/ergo.
Page 43 • Position the notebook so your wrists and hands are in a neutral position. Your wrists should be as straight as possible and should not have to bend sideways or more than 10 degrees up or down. Your HP notebook computer has a built-in palm rest, which is ideal for this purpose.
Page 44: Taking Care Of Your Notebook
Basic Operation Taking Care of Your Notebook Taking Care of Your Notebook Use the following recommendations to maintain your notebook during everyday use and prevent potential damage or data loss. To protect your hard disk drive Hard disk drives, like other internal notebook components, can be damaged by inappropriate handling and operation.
Page 45: To Safeguard Your Data
To safeguard your data • Do not touch the touch pad or activate any other device that interrupts operation while the system is starting up, turning off, or entering into or resuming from standby or hibernation. • Back up your work regularly. Copy files to floppy disk, tape, CD-RW, or network drives.
Page 46: To Clean Your Notebook
Basic Operation Taking Care of Your Notebook To clean your notebook You can clean your notebook with a soft cloth dampened with clean water or with water containing a mild detergent. • Do not use an excessively wet cloth or allow water inside the case. •...
Page 47: Batteries And Power Management
Batteries and Power Management Reference Guide...
Page 48: Managing Power Consumption
Batteries and Power Management Managing Power Consumption Managing Power Consumption When you’re running your notebook on battery power, you’ll want to maximize operating time without compromising performance. Your notebook includes several power-saving features that will help you do this. • During idle periods, the notebook automatically enters power-saving modes after specified timeout periods.
Page 49 CAUTION Make a habit of saving your work before allowing your notebook to go on standby. If power is interrupted while the notebook is on standby, any unsaved data will be lost. Note The notebook can go on standby, go into hibernation, or turn off if battery power reaches a critically low level.
Page 50: To Manage Power Manually
Batteries and Power Management Managing Power Consumption To manage power manually In addition to allowing the notebook to enter its power-saving modes automatically, you can also put it into any of the following three modes whenever you need to. Power mode Does this…...
Page 51: Using Battery Power
Using Battery Power To check battery status From the battery charge light The battery charge light on the front of the notebook shows whether the notebook’s battery is charging or fully charged—see “Status lights” on page 18. From the Windows taskbar The Windows taskbar includes a power icon that provides detailed battery status information (see Windows Help and Support for details).
Page 52: To Recharge The Battery
Batteries and Power Management Using Battery Power Once the notebook enters hibernation in this way, you won’t be able to turn it on again until you restore power by doing one of the following: • Connect the AC adapter (see "Step 2: Connect AC power" on page 22). •...
Page 53 • To maintain maximum battery capacity and accuracy of the battery gauge, perform this procedure about once a month. Restart the notebook, press F6 when the HP logo appears, and follow the instructions that appear onscreen. The process calibrates the battery, and requires four to five hours to complete.
Page 55: Modem And Network Connections
Modem and Network Connections Reference Guide...
Page 56: Using The Modem
Modem and Network Connections Using the Modem Using the Modem By connecting your notebook’s modem to a telephone line, you can use the notebook to communicate with other networked computers. You can explore the Internet, send and receive e-mail messages, and send and receive faxes. Your notebook contains several software programs that work with your modem: •...
Page 57 3. Plug the other end of the phone cord into a telephone jack. If the plug on the phone cord doesn’t fit the jack, you may need to use an adapter. 4. Check your modem’s country or region settings: click Start, Control Panel, Printers and Other Hardware, Phone and Modem Options.
Page 58: To Connect To The Internet
You are now ready to explore the Internet. To go to a specific web site, enter the address (for example, www.hp.com) in the browser’s address field. To search for information on the Web, you can use the browser’s search tool and enter the word or phrase you’re looking for.
Page 59: To Disconnect From The Internet
If you try to access the Internet without using the AOL software, the Internet Connection wizard automatically launches, asking you to sign up for an ISP. If this happens, cancel the wizard and launch AOL. For additional ISP information, refer to the Microsoft manual included with your notebook, or to Windows Help and Support.
Page 60: To Change Your Modem Settings
Modem and Network Connections Using the Modem To change your modem settings The modem is already set up to be compatible with telephone systems and modems in most areas. However, in some situations you may have to change modem settings to match local conditions and requirements.
Page 61: To Send And Receive Faxes
2. Click the Create Mail tool on the toolbar. 3. Fill in the information in the New Message window. 4. When you’re finished, click the Send button. To receive e-mail messages 1. Start Outlook Express. 2. Click the Send/Recv tool on the toolbar to have Outlook deliver new messages. 3.
Page 62 Modem and Network Connections Using the Modem If you want to send a document as a fax, open the document in its application window, then open the Print dialog. Change the selected printer to Fax, then print. To receive faxes Faxes are automatically received when Fax Console is running in an open or minimized window.
Page 63: Connecting To A Lan
Connecting to a LAN If your notebook has a LAN port, you can use it to connect to a local area network (LAN). This gives you access to network resources—such as printers and file servers on your corporate network—and in some cases to the Internet. To connect to a LAN (selected models) 1.
Page 64 Modem and Network Connections Connecting to a LAN Note In some circumstances, your notebook’s advanced power-saving features can cause file transfers through the notebook’s LAN to appear to respond more slowly when the notebook is running on battery power. To avoid such problems, connect the notebook’s AC adapter whenever you plan to transfer files through the LAN.
Page 65: Add-On Devices
Add-On Devices Reference Guide...
Page 66: Connecting Pc Cards
Add-On Devices Connecting PC Cards Connecting PC Cards The notebook’s PC card slot expands the notebook’s data storage and communication capabilities, and supports standard Type I, II, and III PC cards (PCMCIA and CardBus). CAUTION Do not remove a PC card while the notebook is reading or writing data. If you do, you could lose data, or the notebook could stop responding.
Page 67 Finding tested PC Cards For a list of PC cards that have been tested and approved for use with your notebook, visit the Accessories section of the HP Notebook web site (www.hp.com/notebooks). Note In some circumstances, your notebook’s advanced power-saving features can cause file transfers through a PC card to appear to respond more slowly when the notebook is running on battery power.
Page 68: Connecting External Devices
Add-On Devices Connecting External Devices Connecting External Devices You can connect external components—such as a printer, mouse, monitor, or keyboard— directly to your notebook. To identify connectors for external devices The diagram below shows your notebook’s connectors for external devices. Note Before you connect any device, check its documentation to see if you need to make any settings or adjustments to the equipment before using it.
Page 69: To Connect A Printer Or Other Parallel Device
Note If you have problems using a USB device, contact the vendor of the device, and visit the HP notebook web site (www.hp.com/notebooks) for the latest versions of the USB drivers. USB keyboards do not support Fn hot keys.
Page 70: To Connect A Usb Floppy Disk Drive
• Connect the cable from the USB floppy drive directly to the notebook’s USB port. If you have questions about the installation, configuration, or general use of your USB floppy disk drive, consult your Reference or Startup Guides or contact the nearest HP Customer Care Center: •...
Page 71: To Connect An Audio Device
Windows automatically recognizes the device. Note If you have problems making this connection, contact the device manufacturer and the HP Business Store web site (www.hp.com/go/bizsupport) for the latest version of the driver for the device. Add-On Devices Connecting External Devices...
Page 72: To Use An External Monitor
To switch the display device, do one of the following: • Press Fn+F5 to cycle through the display options: notebook display, external monitor, both. • Click Start, All Programs, Hewlett-Packard, Notebook, HP Display Settings, HP Display Settings. To adjust monitor resolution 1.
Page 73 4. Connect the monitor cable from the monitor to the external monitor (VGA) port on the back of the notebook. 5. Connect the monitor to a power source and turn it on. 6. Press the power button to turn on the notebook. Windows automatically detects the second monitor and attempts to load the proper display driver.
Page 74: Installing Additional Ram
(One of these slots contains a module installed at the factory). You can use these slots to expand your unit’s RAM. Use HP PC133 SDRAM modules only, or your notebook will not boot up. You’ll need a small (#0) Phillips screwdriver for these procedures.
Page 75: To Remove A Ram Expansion Module
5. Replace the RAM cover. 6. Reinstall the notebook’s battery. To remove a RAM expansion module 1. Turn off the notebook: click Start, Turn Off Computer, Turn Off. 2. Important: unplug the AC adapter (if present) and remove the notebook’s battery. 3.
Page 76: Replacing The Hard Disk Drive
Add-On Devices Replacing the Hard Disk Drive Replacing the Hard Disk Drive To replace the hard disk drive You’ll need a small (#0) Phillips screwdriver for this procedure. 1. Unplug the AC adapter, if present, and remove the notebook’s battery. 2.
Page 77: To Replace The Hard Disk Drive Holder
To replace the hard disk drive holder If you are installing a new hard drive that does not have a holder, you can remove the holder from the old hard drive. You’ll need a small (#0) Phillips screwdriver for this procedure.
Page 79: Troubleshooting And Maintenance
Troubleshooting and Maintenance Reference Guide...
Page 80: Troubleshooting Techniques
• See the Microsoft Windows manual shipped with your notebook. • For updated information, see the HP Notes in the online HP Library (click Start, All Programs, HP Library, HP Notes) or on the Recovery CDs in \hp\library. • Find technical tips and software updates for your notebook at the HP Business Support web site (www.hp.com/go/bizsupport).
Page 81: Audio Problems
If the PC card detection beep(s) at startup are very loud and volume cannot be adjusted • Download the latest audio driver from the technical support area of the HP notebook web site (www.hp.com/notebooks). If you hear a loud high-pitched whine (feedback) from the speakers •...
Page 82: Cd And Dvd Problems
• Remove the disk from the drive, then restart the notebook. • If you created the CD on a CD-RW drive module, try using a different media brand. For best results use HP certified media. While other media may work, HP cannot guarantee compatibility.
Page 83 Please note that when you reach this limit, your last change to the region code will be hard-coded on the DVD drive, and will be permanent. Your HP warranty does not cover the expense of correcting this situation.
Page 84: Display Problems
Troubleshooting and Maintenance Troubleshooting Techniques Display problems If the notebook is on, but the screen is blank • Move the mouse or tap the touch pad. This will wake the display if it is off. • Try pressing Fn+F2 to increase the brightness. •...
Page 85: Floppy Disk Drive Problems
This issue is common across all vendors supplying TFT displays in their products and is not specific to the HP notebook display. HP notebook TFT displays meet or exceed all HP standards for cosmetic quality of TFT displays. HP does not warrant that the displays will be free of cosmetic imperfections.
Page 86: Hard Disk Drive Problems
Troubleshooting and Maintenance Troubleshooting Techniques Hard disk drive problems If the notebook’s hard drive doesn’t spin • Make sure the notebook has power. If necessary, connect the AC adapter, and make sure it is plugged securely into a power source and into the back of the notebook. If the hard disk makes a buzzing or whining noise •...
Page 87: Keyboard, Touch Pad, And Mouse Problems
• Always set the notebook on a flat surface, so that air can flow freely around and underneath it. Do not place an operating notebook on carpeting, clothing, or other soft surface, as this can block the fan’s air intake on the bottom of the notebook. •...
Page 88: Lan Problems
Troubleshooting and Maintenance Troubleshooting Techniques LAN problems If the built-in network adapter doesn’t connect to the LAN • Check all cables and connections. Try connecting at a different network station, if available. • If the green light next to the LAN port does not light, the LAN cable may not be connected to the network or the network may be down.
Page 89: Memory Problems
Windows Help and Support. • Not all third-party memory cards have been tested for use with your notebook. Please check the HP Notebook web site (www.hp.com/notebooks) for a list of approved and tested memory cards.
Page 90 Troubleshooting and Maintenance Troubleshooting Techniques • Check for excess static or noise on the line, which reduces the overall transmission speed. If necessary, contact your telephone company about fixing this type of problem. (If you’re dialing internationally, line noise can be difficult to eliminate.) •...
Page 91 • Contact your Internet Service Provider (ISP). It's possible that service may be unavailable temporarily or that your settings are incorrect. • Restart your notebook and attempt another connection. • Download the latest modem driver from the technical support area of the HP notebook web site www.hp.com/notebooks. • Run the modem diagnostics: 1.
Page 92: One-Touch Button Problems
Troubleshooting and Maintenance Troubleshooting Techniques If the modem connects, but transferred data is bad • Click Start, Control Panel, Printers and Other Hardware, Phone and Modem Options. Make sure the hardware settings match on the sending and receiving modems. If the modem causes an ERROR message •...
Page 93: Parallel And Usb Problems
Parallel and USB problems If a USB mouse doesn’t work • Make sure you followed the manufacturer’s installation instructions completely and have installed the mouse properly. If not, repeat the procedure. • Make sure the mouse is securely connected to the USB port. •...
Page 94: Pc Card (Pcmcia) Problems
• Check the HP Business Support web site (www.hp.com/go/bizsupport) for information about installing certain PC cards. • Make sure your notebook supports the PC card: check the HP Notebook web site (www.hp.com/notebooks) for a list of approved and tested PC cards.
Page 95: Performance Problems
• Test the PC card with the e-DiagTools diagnostics—see “Testing the Hardware” on page 100. If an I/O card stops communicating properly • The card may have been reset if your notebook went on standby or into hibernation, or turned off. Exit any applications, then remove and reinsert the card. If a PC card modem is not working •...
Page 96: Power And Battery Problems
Troubleshooting and Maintenance Troubleshooting Techniques Windows is likely spending excess time writing to its swap file on the notebook’s hard disk. If this occurs frequently, consider installing additional memory. • Check the amount of available free disk space. Delete temporary and unneeded files. If the notebook stops responding •...
Page 97 • The battery gauge may need to be calibrated. Restart the notebook, press F6 when the HP logo appears, and follow the instructions that appear onscreen. This process calibrates the battery, and requires four to five hours to complete. You cannot use the notebook during this time.
Page 98: Printing Problems
• Certain applications may not work properly with 600-dpi printers. If you’re using such a printer, try selecting a compatible printer driver for a 300-dpi printer. For example, if you were using a 600-dpi HP LaserJet printer, you might try using the HP LaserJet IIIsi driver (300 dpi).
Page 99: Standby And Resume Problems
If the notebook won’t boot from battery power • Make sure the battery is properly inserted and fully charged. Check the battery’s charge by clicking the power icon in the taskbar, or using Power Options in Control Panel. • If available, try another battery. If the notebook won’t boot from the floppy disk drive •...
Page 100: Testing The Hardware
To run the e-DiagTools diagnostic tests 1. Restart the notebook: click Start, Turn Off Computer, Restart. 2. When the HP logo appears, press F10 to start the diagnostic test. 3. When the menu appears, press Enter to run e-DiagTools. The first time you run the program, you will be prompted to select the language for the program.
Page 101 13. Exit. Press F3 and then any key to exit and reboot. 14. Optional: open the Support Ticket. In Windows, click Start, All Programs, Hewlett- Packard, Notebook, HP e-DiagTools, e-DiagTools for Windows. 15. Click View to display the Support Ticket.
Page 102: Configuring Your Notebook
1. Restart the notebook: click Start, Turn Off Computer, Restart. 2. When you see the HP logo, press F2 to enter the BIOS configuration utility. 3. Select the options you want—refer to the listing on the next page.
Page 103 Boot Device Exit Menu Save and Reboot Exit (No Save) Default Settings Shows the order of boot devices, with “+” indicating a device category. Move the entries to change the order. If the notebook has more than one device in a category, you can select the one scanned.
Page 104: Reinstalling And Updating Software
• On your notebook’s hard drive under C:\hp\drivers. • On the Recovery CDs under \hp\drivers. • On the HP Business Support web site (www.hp.com/go/bizsupport). This web site contains the latest updates of software drivers for different operating systems. To recover the factory installation of your hard disk You can use your notebook’s Recovery CDs to reinstall the notebook’s original factory...
Page 105: To Replace Damaged Recovery Cds
Recovery CDs: the file readme.txt is in the root directory of each disk. To replace damaged Recovery CDs If you lose or damage the Recovery CDs, call the HP Customer Care Center for information about obtaining replacements. See “To contact HP for support or service” on page 110 for the phone number.
Page 106: To Update The Notebook Bios
Settings in the Connect window to define your connection settings. 7. When the process is completed, reset the notebook (see page 29). BIOS updates are also available from the HP Business Support web site (www.hp.com/go/bizsupport). Installation utilities and instructions are provided with the updates.
Page 107: To Update Windows Drivers
Reinstalling and Updating Software To update Windows drivers From time to time, HP releases updated versions of the drivers for your notebook. These updates are intended to fix any problems that could be encountered in the drivers, and to keep your notebook running smoothly. In addition, HP normally provides drivers for other versions of Microsoft Windows, in case you decide to install a different version of Windows.
Page 109: Hp Service And Support
HP Service and Support Reference Guide...
Page 110: Getting Assistance For Your Notebook
To contact HP for support or service HP Customer Care Centers will assist you free of charge during the term of the warranty (you are responsible for the telephone charges). During the free assistance period, HP will assist with questions on these topics: •...
Page 111 Customer Care Center by e-mail, as well as a current list of phone numbers. If your HP notebook product is not normally sold by HP in the country of use, you must call a Customer Care Center that supports your notebook model. Currently,...
Page 112: To Receive Repair Service
Getting Assistance for Your Notebook To receive repair service If the HP notebook product is not normally sold by HP in the country of use, it must be returned for service to a country in which it is sold and supported.
Page 113: To Prepare Your Notebook For Shipment
If you have questions about packaging requirements when returning your notebook for repair, contact HP Service and Support—see page 110. If your notebook is not packaged properly, you will be responsible for any damages that occur to it during shipping.
Page 114: Hewlett-Packard Limited Warranty Statement
3. HP does not warrant that the operation of HP products will be uninterrupted or error free. If HP is unable, within a reasonable time, to repair or replace any product to a condition as warranted, you will be entitled to a refund of the purchase price upon prompt return of the product.
Page 115 7. TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE.
Page 117: Reference Information
Reference Information Reference Guide...
Page 118: Hardware Specifications
Hardware Specifications Hardware Specifications Because we are constantly improving our products, the specifications shown below are subject to change. For the latest specifications, go to the HP notebook web site (www.hp.com/notebooks). Note Technology codes identify different models of a notebook PC. These two-letter codes are found near the serial number on the bottom of the notebook.
Page 119 14.1 in models: 320 x 265 x 34 mm; 6.2 lbs (2.8 kg) minimum. Physical 15.0 in models: 330 x 269 x 35 mm; 6.6 lbs (3.0 kg) minimum. Attributes Technology code JA: AMD Athlon, up to 1.5 GHz. Technology code JA: Stepping A3 + VT8231. Chip Set 133-MHz SDRAM (PC133).
Page 120: Modem Reference Information
Reference Information Modem Reference Information Modem Reference Information If your notebook has a built-in modem, you can customize the operation of the modem using AT commands and S-registers. You can do this from Phone and Modem Options in Control Panel, from most communications software, or by using terminal mode in your software.
Page 121 Modem Reference Information Command Function (Conexant) Report “OK”. Report country. Set speaker volume: 0=off, 1=low (default), 2=medium, 3=high. Activate speaker: 0=off, 1=on during handshaking and off when receiving carrier (default), 2=always on, 3=off when dialing and receiving carrier, on when answering. N0 or N1 Included for compatibility only;...
Page 122 Reference Information Modem Reference Information Command Function (Conexant) Controls operation of synchronous access mode: +ESA=a,b,c,d, e,f,g,h a=0 specifies in transparent sub-mode, modem transmits 8-bit SYN sequence on idle. b=0 specified in framed sub-mode, modem transmits HDLC flags on idle (default and fixed). c=0 specifies in framed sub-mode, modem transmits abort on underrun in middle of frame (default);...
Page 123 Modem Reference Information Command Function (Conexant) 0=do not allow modem to save generated quick-connect profile, 1=allow (default). -QCPS=n &Cn Set RLSD: 0=always on, 1=follow carrier state (default). &Dn 0=ignore DTR; 1=upon on-to-off transition, enter online command state and issue OK result code; call remains connected;...
Page 124 Reference Information Modem Reference Information Command Function (Conexant) +MS=a,b,c,d,e,f Select modulation (b, c, d, e, and f are optional). a is the carrier (allowable rates in parentheses): B103 (300), B212 (1200 Rx/75 Tx or 75 Rx/1200 Tx), V21 (300), V22 (1200), V22B (1200/2400), V23C (1200), V32 (4800/9600), V32B (4800–14400), V34 (2400– 33600), K56 (32000–56000), V90 (28000–56000), V92 (downstream: 28000–56000;...
Page 125 Modem Reference Information Command Function (Conexant) +FMR Report modem version, revision, or date. +FPR=n Set DTE/modem interface rate in bits/sec: 0=automatic detection (default). +FRH=n Receive data with HDLC framing. Receive data. +FRM=n +FRS=n Receive silence, n×10 ms. +FTH=n Transmit data with HDLC framing. +FTM=n Transmit data.
Page 126: S Parameters (Conexant)
Reference Information Modem Reference Information S parameters (Conexant) Register Function Number of rings to auto-answer. Ring counter. Escape character. Line termination character. Response formatting character. Command line editing character. Wait time for dial tone. Wait time for carrier. Pause time for dial delay modifier. Carrier loss disconnect time.
Page 127: Safety Information
250 Vac (2.5 A) 125 Vac (3 A) 250 Vac (2.5 A) 250 Vac (2.5 A) 250 Vac (2.5 A) 250 Vac (2.5 A) 250 Vac (2.5 A) Reference Information Safety Information HP Part Number 8120-6313 8120-6314 8120-8699 8120-6312 8120-6316 8121-0702 8120-6317 8120-8367...
Page 128: Ergonomics
• Do not dispose of the battery in fire or water. • The battery is suitable for use only with compatible HP notebook models. For more information, see “To contact HP for support or service” on page 110.
Page 129: Laser Safety
Laser safety The CD-ROM and DVD drives used with the HP notebook PC are certified as Class 1 laser devices according to the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard and International Standards IEC 825 / IEC 825-1 (EN60825 / EN60825-1).
Page 130: Regulatory Information
This section presents information that shows how the HP notebook PC complies with regulations in certain regions. Any modifications to the computer not expressly approved by Hewlett-Packard could void the authority to operate the HP notebook PC in these regions.
Page 131 Declaration of Conformity (U.S.A.) Hewlett-Packard Company Responsible Party: Manager of Corporate Product Regulations 3000 Hanover Street Palo Alto, CA 94304, U.S.A. +1 (650) 857-1501 declares that the product Hewlett-Packard Company Trade name: Notebook PC Product name: Pavilion ZE1000 series Notebook PC Model Number(s): complies with Part 15 of the FCC Rules.
Page 133: Index
38 troubleshooting, 82 DVDs checking play status, 38 playing, 38 region code, 38 e-DiagTools for Windows, 100, e-mail HP Customer Care, 111 ergonomics, 21, 42 external components connecting, 68 monitor, 72 external mouse configuring, 31 F10 (diagnostics), 100...
Page 134 48, 50 hot keys, 32 HP Customer Care contact by e-mail, 111 telephone numbers, 111 web site, 15, 94 HP Instant Support, 80, 110 HP Library, 14 HP Notes, 14 Internet connecting to, 26, 58 disconnecting from, 59...
Page 135 93 Utility partition creating, 75, 76 virus protection Norton AntiVirus, 41 volume adjusting, 36 web sites HP Customer Care, 15, 94 HP Notebooks, 14 Windows documentation, 14 password, 40 reinstalling, 104 setting up, 25 updating drivers, 107 Windows key...
Page 136 Reference Guide...

This manual is also suitable for:

Pavilion xf325 Pavilion xf328 Pavilion xf335 Pavilion ze1201 Pavilion ze1202 Pavilion ze1210 ... Show all

HP Pavilion XF315 Reference Manual

Getting Started with Your HP Notebook

Basic Operation

Batteries and Power Management

Modem and Network Connections

Add-On Devices

Troubleshooting and Maintenance

HP Service and Support

Reference Information

Index

Quick Links

Troubleshooting

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Summary of Contents for HP Pavilion XF315

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Table of Contents