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Samsung SM-A516B/DS User Manual
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Samsung SM-A516B/DS User Manual

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USER MANUAL
SM-A516B/DS
English (EU). 06/2020. Rev.1.0
www.samsung.com

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Summary of Contents for Samsung SM-A516B/DS

  • Page 1 USER MANUAL SM-A516B/DS English (EU). 06/2020. Rev.1.0 www.samsung.com...

  • Page 2: Table Of Contents

    Apps and features 129 Clock 131 Calculator Installing or uninstalling apps 132 Game Launcher Finder 133 Game Booster Bixby 135 Samsung Kids Bixby Vision 136 SmartThings Samsung Daily 141 Sharing content Bixby Routines 142 Samsung Global Goals Phone 142 Google apps...
  • Page 3 Table of Contents Settings 181 Privacy 181 Location 144 Introduction 182 Accounts and backup 144 Connections 182 Samsung Cloud 145 Wi-Fi 184 Google 147 Bluetooth 184 Advanced features 149 NFC and payment 186 Link to Windows 151 Data saver 186 Motions and gestures...

  • Page 4: Basics

    Apps related to the content may not work properly depending on the device’s specifications and the environment that it is used in. • Samsung is not liable for performance issues caused by apps supplied by providers other than Samsung.
  • Page 5 Basics • Depending on the region or service provider, a screen protector is attached for protection during production and distribution. Damage to the attached screen protector is not covered by the warranty. • You can see the touchscreen clearly even in strong outdoor sunlight by automatically adjusting the contrast range based on the surrounding environment.

  • Page 6: Device Overheating Situations And Solutions

    • If the lower part of the device overheats, it could be because the connected USB cable is damaged. Replace the damaged USB cable with a new Samsung-approved one.
  • Page 7 • Delete unnecessary files or unused apps. • Decrease the screen brightness. • If the device overheats or feels hot for a prolonged period, do not use it for a while. If the device continues to overheat, contact a Samsung Service Centre.
  • Page 8 Basics Precautions for device overheating If you begin to feel uncomfortable due to the device overheating, stop using the device. When the device heats up, the features and performance may be limited or the device may turn off to cool down. The feature is only available on supported models. •...

  • Page 9: Device Layout And Functions

    • Appearances and specifications are subject to change without prior notice. • You can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase. • Use only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty.
  • Page 10 Basics Device layout SIM card / Memory card tray Speaker Light sensor Volume key Front camera Side key (Power/Bixby) Touchscreen Fingerprint recognition sensor Multipurpose jack (USB Type-C) Flash Microphone GPS antenna Rear camera NFC antenna (Quadruple) Main antenna Speaker Earphone jack Microphone...
  • Page 11 • If you use the device with its glass or acrylic body broken, there may be a risk of injury. Use the device only after it has been repaired at a Samsung Service Centre. • If dust or foreign materials enter the microphone, speaker, or receiver, the device’s sound may become quiet or certain features may not work.
  • Page 12 Basics Hard keys Volume key Side key (Power/Bixby) Function Volume key • Press to adjust the device volume. • When the device is off, press and hold to turn it on. • Press to turn on or lock the screen. Side key •...

  • Page 13: Battery

    Charge the battery before using it for the first time or when it has been unused for extended periods. Use only Samsung-approved battery, charger, and cable specifically designed for your device. Incompatible battery, charger, and cable can cause serious injuries or damage to your device.
  • Page 14 Basics Connect the USB cable to the USB power adaptor. Plug the USB cable into the device’s multipurpose jack. Plug the USB power adaptor into an electric socket. After fully charging, disconnect the charger from the device. Then, unplug the charger from the electric socket.
  • Page 15 • If you charge the device while the multipurpose jack is wet, the device may be damaged. Thoroughly dry the multipurpose jack before charging the device. • If the device is not charging properly, take the device and the charger to a Samsung Service Centre.

  • Page 16: Sim Or Usim Card (Nano-Sim Card)

    SIM card is inserted. • Use only a nano-SIM card. • Use caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards.
  • Page 17 Basics Insert the ejection pin into the hole on the tray to loosen the tray. Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged. Pull out the tray gently from the tray slot. Place the SIM or USIM card on the tray with the gold-coloured contacts facing downwards.
  • Page 18 Basics Correct card installation Nano-SIM card 1 Nano-SIM card microSD card Nano-SIM card 2 You cannot insert a nano-SIM card and a microSD card in the same place simultaneously. Using dual SIM or USIM cards If you insert two SIM or USIM cards, you can have two phone numbers or service providers for a single device.

  • Page 19: Memory Card (Microsd Card)

    To view your device’s maximum memory card capacity, refer to the Samsung website. • Some memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it.
  • Page 20 Doing so can cause data to be corrupted or lost or cause damage to the external storage or device. Samsung is not responsible for losses, including loss of data, resulting from the misuse of external storage devices.

  • Page 21: Turning The Device On And Off

    Basics Formatting the memory card A memory card formatted on a computer may not be compatible with the device. Format the memory card on the device. Launch the Settings app and tap Device care → Storage → Advanced → SD card → Format.
  • Page 22 Basics Tap Power off. To restart the device, tap Restart. You can set the device to turn off when you press and hold the Side key. Launch the Settings app, tap Advanced features → Side key, and then tap Power off menu under Press and hold.

  • Page 23: Initial Setup

    Samsung account Your Samsung account is an integrated account service that allows you to use a variety of Samsung services provided by mobile devices, TVs, and the Samsung website. To check the list of services that can be used with your Samsung account, visit account.samsung.com.
  • Page 24 Finding your ID and resetting your password If you forget your Samsung account ID or password, tap Find ID or Reset password on the Samsung account sign-in screen. You can find your ID or reset your password after you enter the required information.

  • Page 25: Transferring Data From Your Previous Device (Smart Switch)

    Launch the Settings app and tap Accounts and backup → Smart Switch. • This feature may not be supported on some devices or computers. • Limitations apply. Visit www.samsung.com/smartswitch for details. Samsung takes copyright seriously. Only transfer content that you own or have the right to transfer. Transferring data wirelessly Transfer data from your previous device to your device wirelessly via Wi-Fi Direct.
  • Page 26 Smart Switch. On the computer, launch Smart Switch. If your previous device is not a Samsung device, back up data to a computer using a program provided by the device’s manufacturer. Then, skip to the fifth step. Connect your previous device to the computer using the device’s USB cable.

  • Page 27: Understanding The Screen

    Basics Understanding the screen Controlling the touchscreen • Do not allow the touchscreen to come into contact with other electrical devices. Electrostatic discharges can cause the touchscreen to malfunction. • To avoid damaging the touchscreen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips.
  • Page 28 Basics Double-tapping Double-tap the screen. Swiping Swipe upwards, downwards, to the left, or to the right. Spreading and pinching Spread two fingers apart or pinch on the screen.
  • Page 29 Basics Navigation bar (soft buttons) When you turn on the screen, the soft buttons will appear on the navigation bar at the bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back button by default. The functions of the buttons can change according to the app currently being used or usage environment.
  • Page 30 Basics Hiding the navigation bar View files or use apps on a wider screen by hiding the navigation bar. Launch the Settings app, tap Display → Navigation bar, and then tap Full screen gestures under Navigation type. The navigation bar will be hidden and the gesture hints will appear. Tap More options and select an option you want.
  • Page 31 Basics Home screen and Apps screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more. The Apps screen displays icons for all apps, including newly installed apps. The screen may appear differently depending on the region or service provider.
  • Page 32 Basics Switching between Home and Apps screens On the Home screen, swipe upwards or downwards to open the Apps screen. To return to the Home screen, swipe upwards or downwards on the Apps screen. Alternatively, tap the Home button or the Back button. Home screen Apps screen If you add the Apps button on the Home screen, you can open the Apps screen by tapping...
  • Page 33 Basics Display the screen in landscape mode On the Home screen, tap and hold an empty area, tap Home screen settings, and then tap the Rotate to landscape mode switch to activate it. Rotate the device until it is horizontal to view the screen in landscape mode. Moving items Tap and hold an item, and then drag it to a new location.
  • Page 34 Basics Creating folders Create folders and gather similar apps to quickly access and launch apps. On the Home screen or the Apps screen, tap and hold an app, and then drag it over another app. A new folder containing the selected apps will be created. Tap Folder name and enter a folder name.
  • Page 35 Basics Editing the Home screen On the Home screen, tap and hold an empty area, or pinch your fingers together to access the editing options. You can set the wallpaper, add widgets, and more. You can also add, delete, or rearrange Home screen panels. •...
  • Page 36 Basics Displaying all apps on the Home screen Without using a separate Apps screen, you can set the device to display all apps on the Home screen. On the Home screen, tap and hold an empty area, and then tap Home screen settings →...
  • Page 37 Basics Icon Meaning New text or multimedia message Alarm activated Mute mode activated Vibration mode activated Flight mode activated Error occurred or caution required Battery charging Battery power level Lock screen Pressing the Side key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period.
  • Page 38 Basics Changing the screen lock method To change the screen lock method, launch the Settings app, tap Lock screen → Screen lock type, and then select a method. When you set a pattern, PIN, password, or your biometric data for the screen lock method, you can protect your personal information by preventing others from accessing your device.

  • Page 39: Notification Panel

    Basics Notification panel When you receive new notifications, such as messages or missed calls, indicator icons appear on the status bar. To see more information about the icons, open the notification panel and view the details. To open the notification panel, drag the status bar downwards. To close the notification panel, swipe upwards on the screen.
  • Page 40 Basics Using quick setting buttons Tap quick setting buttons to activate certain features. Swipe downwards on the notification panel to view more buttons. Finder Access additional options. Preferred SIM card for each option. Tap to access the SIM card manager. Adjust the brightness of the display.

  • Page 41: Screen Capture And Screen Record

    Basics Screen capture and screen record Screen capture Capture a screenshot while using the device and write on, draw on, crop, or share the captured screen. You can capture the current screen and scrollable area. Use the following methods to capture a screenshot. Captured screenshots will be saved in Gallery.

  • Page 42: Entering Text

    Basics Screen record Record the screen while using your device. (Screen recorder) to activate Open the notification panel, swipe downwards, and then tap it. After a countdown, recording will start. • To write or draw on the screen, tap When you are finished recording the video, tap .
  • Page 43 Basics Changing the input language → Languages and types → Manage input languages and select the languages to use. When you select two or more languages, you can switch between the input languages by swiping to the left or right on the space key. Changing the keyboard On the navigation bar, tap to change the keyboard.
  • Page 44 : Search for content on the device quickly and enter it. → • : Translate text and enter it. → • : Enter your personal information registered to Samsung Pass. → • : Add an item from the clipboard. → •...
  • Page 45 Basics Dictionary Look up definitions for words while using certain features, such as when browsing webpages. Tap and hold over a word that you want to look up. Tap Dictionary on the options list. If a dictionary is not preinstalled on the device, tap Move to Manage dictionaries, tap next to a dictionary, and then tap Install to download it.

  • Page 46: Installing Or Uninstalling Apps

    Apps and features Installing or uninstalling apps Galaxy Store Purchase and download apps. You can download apps that are specialised for Samsung Galaxy devices. Launch the Galaxy Store app. This app may not be available depending on the region or service provider.
  • Page 47 Apps and features Managing apps Uninstalling or disabling apps Tap and hold an app and select an option. • Uninstall: Uninstall downloaded apps. • Disable: Disable selected default apps that cannot be uninstalled from the device. Some apps may not support this feature. Enabling apps Launch the Settings app, tap Apps →...

  • Page 48: Finder

    • To use Bixby, your device must be connected to a Wi-Fi or mobile network. • To use Bixby, you must sign in to your Samsung account. • Bixby is only available in some languages, and certain features may not be...
  • Page 49 When you launch Bixby for the first time, the Bixby intro page will appear. You must select the language to use with Bixby, sign in to your Samsung account according to the on-screen instructions, and then agree to the terms and conditions.
  • Page 50 Apps and features Using Bixby When you say what you want to Bixby, Bixby will launch corresponding functions or show the information you requested. While pressing and holding the Side key, say what you want to Bixby, and then release your finger from the key when you are finished speaking.
  • Page 51 Apps and features If Bixby asks you a question during a conversation, while pressing and holding the Side key, answer Bixby. Or, tap and answer Bixby. If you are using headphones or Bluetooth audio, or start a conversation by saying “Hi, Bixby”, you can continue the conversation without tapping the icon.

  • Page 52: Bixby Vision

    • The available features and search results may vary depending on the region or service provider. • This feature may not be available or you may not get correct search results depending on the image size, format, or resolution. • Samsung is not responsible for the product information provided by Bixby Vision.
  • Page 53 Apps and features Launching Bixby Vision Launch Bixby Vision using one of these methods. • In the Camera app, tap MORE on the shooting modes list and tap BIXBY VISION. • In the Gallery app, select an image and tap •...
  • Page 54 Apps and features Searching for similar images and related information Search for images similar to the recognised object online and related information. You can view various images with properties similar to the object, such as colour or shape, and view the related information.

  • Page 55: Samsung Daily

    Samsung Daily View the latest news and various content, such as videos and games. • To use Samsung Daily, your device must be connected to a Wi-Fi or mobile network. • To fully use this feature, you must sign in to your Samsung account.
  • Page 56 The content of the cards update automatically at a specified interval. You can update cards whenever you want by swiping downwards on the screen. To close Samsung Daily, swipe to the left on the screen or tap the Back button.

  • Page 57: Bixby Routines

    Apps and features Bixby Routines Introduction Bixby Routines are a service that automates settings you use repeatedly and suggests useful features according to your frequent situations by learning your usage patterns. For example, a ‘before bed’ routine will perform actions, such as turning on silent mode and dark mode, to not be jarring on your eyes and ears when you use the device before going to bed.
  • Page 58 Apps and features Launch the Settings app and tap Advanced features → Bixby Routines. On the Discover list, select a routine you want and tap Save. • To set the routine’s conditions and actions, tap Edit. Alternatively, tap the condition or action you want to edit.
  • Page 59 Apps and features Using routines Running auto routines Auto routines will run automatically when their conditions are detected. Running manual routines For manual routines which you set the running condition as Start button tapped, you can run them manually by tapping the button whenever you want. Launch the Settings app, tap Advanced features →...

  • Page 60: Phone

    Apps and features Phone Introduction Make or answer voice and video calls. Making calls Launch the Phone app and tap Keypad. Enter a phone number. to make a voice call, or tap to make a video call. Access additional options. Add the number to the contacts list.
  • Page 61 Apps and features Making calls from call logs or contacts list Launch the Phone app, tap Recents or Contacts, and then swipe to the right on a contact or a phone number to make a call. If this feature is deactivated, launch the Settings app, tap Advanced features → Motions and gestures, and then tap the Swipe to call or send messages switch to activate it.
  • Page 62 Apps and features Receiving calls Answering a call When a call comes in, drag outside the large circle. Rejecting a call When a call comes in, drag outside the large circle. To send a message when rejecting an incoming call, drag the Send message bar upwards and select a message to send.
  • Page 63 Apps and features Options during calls During a voice call The following actions are available: • : Access additional options. • Add call: Dial a second call. The first call will be put on hold. When you end the second call, the first call will be resumed.
  • Page 64 Apps and features Adding a phone number to Contacts Adding a phone number to Contacts from the keypad Launch the Phone app and tap Keypad. Enter the number. Tap Add to Contacts. Tap Create new contact to create a new contact, or tap Update existing contact to add the number to an existing contact.

  • Page 65: Contacts

    Apps and features Contacts Introduction Create new contacts or manage contacts on the device. Adding contacts Creating a new contact Launch the Contacts app and tap Select a storage location. Enter contact information. Select a storage location. Add an image. Enter contact information.
  • Page 66 Launch the Settings app, tap Accounts and backup → Accounts and select the account to sync with. Tap Sync account and tap the Contacts switch to activate it. For the Samsung account, tap → Sync settings and tap the Contacts switch to activate Searching for contacts Launch the Contacts app.
  • Page 67 Save and share your profile information, such as your photo and status message, with others using the profile sharing feature. • To use this feature, you must sign in to your Samsung account. • The profile sharing feature may not be available depending on the region or service provider.
  • Page 68 Apps and features Creating groups You can add groups, such as family or friends, and manage contacts by group. → Groups → Create group. Launch the Contacts app and tap Enter a group name. To set a group ringtone, tap Group ringtone and select a ringtone. Tap Add member, select contacts to add to the group, and then tap Done.

  • Page 69: Messages

    Apps and features Messages Introduction Send and view messages by conversation. Sending messages You may incur additional charges for sending messages when you are roaming. Launch the Messages app and tap Add recipients and enter a message. To record and send a voice message, tap and hold , say your message, and then release your finger.
  • Page 70 Apps and features Viewing messages Messages are grouped into message threads by contact. You may incur additional charges for receiving messages when you are roaming. Launch the Messages app and tap Conversations. On the messages list, select a contact or a phone number. •...
  • Page 71 Apps and features Setting the message notification You can change notification sound, display options, and more. Launch the Messages app, tap → Settings → Notifications, and then tap the switch to activate it. Change the notification settings. Setting a message reminder You can set an alert at an interval to let you know that you have unchecked notifications.

  • Page 72: Internet

    Apps and features Internet Introduction Browse the Internet to search for information and bookmark your favourite webpages to access them conveniently. Browsing webpages Launch the Internet app. Tap the address field. Enter the web address or a keyword, and then tap Go. To view the toolbars, drag your finger downwards slightly on the screen.
  • Page 73 Apps and features Using secret mode In secret mode, you can separately manage open tabs, bookmarks, and saved pages. You can lock secret mode using a password and your biometric data. Activating secret mode → Turn on Secret mode. If you are using In the toolbar at the bottom of the screen, tap this feature for the first time, set whether to use a password for secret mode.

  • Page 74: Camera

    Apps and features Camera Introduction Take photos and record videos using various modes and settings. Camera etiquette • Do not take photos or record videos of other people without their permission. • Do not take photos or record videos where legally prohibited. •...
  • Page 75 Apps and features to take a photo. Camera settings Options for current shooting mode Select a lens. Scene optimiser button Shooting modes Current mode Preview thumbnail Take a photo. Switch between the front and rear cameras. • The preview screen may vary depending on the shooting mode and which camera is being used.
  • Page 76 Apps and features Selecting a lens for shooting On the preview screen, select the lens you want and take a photo or record a video. This feature is only available in some shooting modes. • : The Ultra wide lens lets you take wide-angle photos or record wide-angle videos which look just like the actual view.
  • Page 77 Apps and features Using shooting modes To change the shooting mode, drag the shooting modes list to the left or right, or swipe to the left or right on the preview screen. Select a shooting mode you want. Shooting modes list Photo mode (Intelligent camera) The camera adjusts the shooting options automatically depending on the surroundings to capture photos easily.
  • Page 78 Apps and features • If this feature is not activated, tap on the preview screen and tap the Scene optimiser switch to activate it. • To use additional features, tap on the preview screen, tap Scene optimiser, and then tap the switches next to the features you want. •...
  • Page 79 Apps and features Adjust the position and angle of the camera to fit the composition. When the ideal composition is achieved, the guide will change to yellow. to take a photo. Ideal composition Guide Taking selfies You can take self-portraits with the front camera. On the shooting modes list, tap PHOTO.
  • Page 80 Apps and features Applying filter and beauty effects You can select a filter effect and modify facial features, such as your skin tone or face shape, before taking a photo. On the preview screen, tap Select a filter effect or beauty effects and take a photo. Locking the focus (AF) and exposure (AE) You can lock the focus or exposure on a selected area to prevent the camera from automatically adjusting based on changes to the subjects or light sources.
  • Page 81 Apps and features Live focus mode The camera allows you to take photos where the background is blurred and the subject stands out clearly. You can also apply a background effect and edit it after taking a photo. Blur Spin Zoom Colour point •...
  • Page 82 Apps and features When Ready appears on the preview screen, tap to take a photo. Background blur adjustment bar Editing the background of the Live focus photos You can also edit the background effect and the intensity of the background effect for a photo taken with the Live focus feature.
  • Page 83 Apps and features Super Slow-mo mode Super slow motion is a feature that records a quickly passing moment slowly so that you can appreciate it later. After the video is recorded, background music will be added automatically. • Some super slow motion features may differ depending on the model. •...
  • Page 84 Apps and features Playing super slow motion videos Select a super slow motion video and tap Play super slow-mo video. Random background music will automatically accompany the video during playback. To capture an image while playing a video, tap Editing super slow motion videos On the playback screen, you can edit the video and save it as a different file or share it.
  • Page 85 Apps and features Tap Play slow motion video. The fastest section of the video will be set as a slow motion section and the video will start playing. Up to two slow motion sections will be created based on the video. To edit the slow motion section, drag the section editing bar to the left or right.
  • Page 86 Apps and features and drag the adjustment bar to adjust the colour tone. to take a photo. Night mode Take a photo in low-light conditions, without using the flash. On the shooting modes list, tap MORE → NIGHT. Panorama mode Using panorama mode, take a series of photos and then stitch them together to create a wide scene.
  • Page 87 Apps and features Pro mode Capture photos while manually adjusting various shooting options, such as exposure value and ISO value. On the shooting modes list, tap MORE → PRO. Select options and customise the settings, and then tap to take a photo. Available options •...
  • Page 88 Apps and features Macro mode Take photos of subjects at close range. On the shooting modes list, tap MORE → MACRO. Hyperlapse mode Record scenes, such as passing people or cars, and view them as fast-motion videos. On the shooting modes list, tap MORE → HYPERLAPSE. and select a frame rate option.
  • Page 89 Apps and features • : Apply a filter effect or beauty effects. • : Select a frame rate. • : Stabilise a video. • : Select an aspect ratio for videos. • : Record fun videos with virtual handwriting or drawings on faces or anywhere else. Refer to AR Doodle for more information.
  • Page 90 Apps and features Pictures • Hold Shutter button to: Select an action to perform when you tap and hold the camera button. • Save options: Select how you want to save photos. Videos • Rear video size: Select a resolution for videos you want to take with the rear camera. Using a higher resolution will result in higher quality videos, but they will take up more memory.

  • Page 91: Gallery

    • Watermark: Add a watermark in the bottom left corner when taking pictures. • Reset settings: Reset the camera settings. • Contact us: Ask questions or view frequently asked questions. Refer to Samsung Members for more information. • About Camera: View the Camera app version and legal information.
  • Page 92 Apps and features Viewing images Launch the Gallery app and tap Pictures. Select an image. Access additional options. Bixby Vision Modify the image. Share the image with others. Add the image to favourites. Delete the image. You can create a movie, animated GIF, or collage from multiple images. On the list, tap or tap →...
  • Page 93 Apps and features Viewing videos Launch the Gallery app and tap Pictures. Select a video to play. Tap Play video to play the video. Rewind or Access fast-forward by additional dragging the options. bar. Capture the Create an current screen. animated GIF.
  • Page 94 Apps and features Viewing albums You can view your images and videos sorted by folders or albums. Launch the Gallery app, tap Albums, and then select an album. Hiding albums You can hide albums. You cannot hide albums created by default, such as the Camera and Screenshots albums.
  • Page 95 Launch the Gallery app, tap → Settings → Cloud sync, and then follow the on-screen instructions to complete the sync. The Gallery app and the cloud will be synced. When you connect your Samsung account and Microsoft account, you can set the cloud storage as Microsoft OneDrive. Deleting images or videos Launch the Gallery app.

  • Page 96: Ar Zone

    Apps and features AR Zone Introduction AR Zone provides you AR related features, such as AR Emoji and AR Doodle. Choose a feature and capture fun photos or videos. Launching AR Zone Use the following methods to launch AR Zone: •...
  • Page 97 Apps and features • AR Emoji Camera: Create a My Emoji that looks just like you, and take photos and record videos using My Emojis or character Emojis. • AR Doodle: Record fun videos with virtual handwriting or drawings on faces or anywhere else.
  • Page 98 Apps and features Creating an Emoji Make an Emoji that looks like you. Emoji stickers with various expressions will be automatically generated. Launch the AR Zone app and tap AR Emoji Camera → Align your face on the screen and tap to take a photo.
  • Page 99 Apps and features Deleting an Emoji → Manage emojis, tick the emoji Launch the AR Zone app and tap AR Emoji Camera. Tap you want to delete, and then tap Delete. The emoji and its emoji stickers will be deleted. AR Emoji camera Capturing photos or videos with your emojis Create fun photos or videos with your emoji using various shooting modes.
  • Page 100 Apps and features Launch the AR Zone app and tap AR Emoji Camera. Select the emoji you want to use. Select the mode you want to use. • SCENE: Your emoji mimics your expressions. • MASK: Your emoji’s face appears over your face so it looks like you are wearing a mask. to take a photo or tap and hold to record a video.
  • Page 101 Apps and features AR Emoji Stickers Create your own stickers with your emoji’s expressions and actions. You can use your emoji stickers when sending messages or on a social network. Creating your own stickers Launch the AR Zone app and tap AR Emoji Stickers. Tap Make custom stickers at the bottom of the screen.
  • Page 102 The emoji sticker will be inserted. Emoji icon Deleting emoji stickers On the Samsung keyboard, tap and tap at the bottom of the keyboard, and then tap Manage sticker sets. Select the emoji stickers you want to delete and tap Delete.
  • Page 103 Apps and features AR Emoji Studio Edit or decorate your emoji in the AR Emoji Studio. You can also create clothes with custom patterns and colours for your emoji. Available options may vary depending on the region or service provider. Launch the AR Zone app and tap AR Emoji Studio.
  • Page 104 Apps and features Designing your emoji’s clothes Launch the AR Zone app and tap AR Emoji Studio. Tap Design your own clothes. Select an item, design it, and then tap Save. Tap Not now to save the design. If you tap Try it on, you can try the item on.
  • Page 105 Apps and features AR Doodle Record fun videos with virtual handwriting or drawings on faces or anywhere else. When the camera recognises a face or space, the doodles on the face will follow the face as it moves, and the doodles in the space will be fixed in the same place even if the camera moves. Launch the AR Zone app and tap AR Doodle.
  • Page 106 Apps and features to record a video. to stop recording the video. You can view and share the video in Gallery. Deco Pic Capture photos or videos with various stickers. Launch the AR Zone app and tap Deco Pic. Select a sticker you want to use. to take a photo or tap and hold to record a video.

  • Page 107: Always On Display

    Apps and features Always On Display You can view information, such as the clock or calendar, or control music playback on the screen when it is turned off. You can also check notifications for new messages or missed calls. The brightness of the Always On Display may change automatically depending on the lighting conditions.
  • Page 108 Apps and features Controlling music playback on the Always On Display Launch the Settings app, tap Lock screen → FaceWidgets, and then tap the Music switch to activate it. To control music playback on the Always On Display, double-tap the clock. Swipe to the left or right on the clock to move to the music controller.

  • Page 109: Edge Screen

    Apps and features Edge screen Introduction You can quickly access your favourite apps and features from the Edge panels. Using the Edge panels Drag the Edge panel handle towards the centre of the screen. If the Edge panel handle is not visible, launch the Settings app, tap Display → Edge screen, and then tap the Edge panels switch to activate it.
  • Page 110 Apps and features Editing the Edge panels Select panels to display on the Edge screen or edit them. Drag the Edge panel handle towards the centre of the screen. to open the Edge panel settings screen. Tick Edge panels to display. •...
  • Page 111 Apps and features Adding app pairs Add two frequently used apps, such as a video player and a messenger app, to the Apps edge panel to launch them together in the split screen view with a single tap. For more information about the split screen view, refer to Split screen view.
  • Page 112 Apps and features Viewing notifications via the pop-up window When you receive a notification with edge lighting, you can quickly view its content and perform available actions by opening the pop-up window. For example, if you receive a message while watching a video or playing a game, you can view the message and reply to it without switching the screen.

  • Page 113: Multi Window

    Apps and features Multi window Introduction Multi window lets you run two apps at the same time in the split screen view. You can also run multiple apps at the same time in the pop-up view. Some apps may not support this feature. Split screen view Pop-up view...
  • Page 114 Apps and features Split screen view Tap the Recents button to open the list of recently used apps. Swipe to the left or right, tap an app’s icon, and then tap Open in split screen view. The selected app will launch in the upper window. On the lower window, swipe left or right to select another app to launch.
  • Page 115 Apps and features Pop-up view Tap the Recents button to open the list of recently used apps. Swipe to the left or right, tap an app’s icon, and then tap Open in pop-up view. The app screen will appear in the pop-up view. Minimise the window.

  • Page 116: Samsung Pay

    You can view more information, such as cards that support this feature at www.samsung.com/samsung-pay. • To use this feature, you must sign in to your Samsung account and register your biometric data. Refer to Samsung account...
  • Page 117 Read and agree to the terms and conditions. Register your fingerprint to use when making payments. Create a PIN to use when making payments. This PIN will be used to verify various actions in Samsung Pay, such as making payments and unlocking the app. Registering cards You can easily register cards by capturing their images with the camera.
  • Page 118 Making payments Tap and hold a card image at the bottom of the screen and drag it upwards. Alternatively, launch the Samsung Pay app. Then, on the cards list, swipe to the left or right and select a card to use.

  • Page 119: Samsung Health

    Using Samsung Health Launch the Samsung Health app. When running this app for the first time or restart it after performing a data reset, follow the on-screen instructions to complete the setup. Some features may not be available depending on the region.
  • Page 120 On the Samsung Health home screen, tap Together. Steps The device counts the number of steps you take and measures the distance travelled. On the Samsung Health home screen, tap the steps tracker. Current step total Target...
  • Page 121 (But if you sign in to your Samsung account from Samsung Health, your data may be saved on the server for data backup purposes.) Personal information may be stored until the completion of such purposes.

  • Page 122: Samsung Members

    You can also share information with others in the Galaxy users’ community or view the latest Galaxy news and tips. Samsung Members can help you solve any problems you might encounter while using your device.

  • Page 123: Galaxy Wearable

    Apps and features Deleting notes Launch the Samsung Notes app. Tap and hold a note to delete. To delete multiple notes, tick more notes to delete. Tap Delete. Galaxy Wearable Galaxy Wearable is an app that allows you to manage your wearable devices. When you connect your device to the wearable device, you can customise the wearable device’s settings...

  • Page 124: Calendar

    Apps and features Calendar Manage your schedule by entering upcoming events or reminders in your planner. Creating events Launch the Calendar app and tap or double-tap a date. If the date already has saved events or tasks in it, tap the date and tap Enter event details.

  • Page 125: Reminder

    Launch the Settings app, tap Accounts and backup → Accounts, and then select the account to sync with. Tap Sync account and tap the Calendar switch to activate it. For the Samsung account, tap → Sync settings and tap the Calendar switch to activate → → Add new To add accounts to sync with, launch the Calendar app and tap account.
  • Page 126 Apps and features Creating reminders Create reminders with various methods. Reminder will alert you if you create a reminder with a specified time or location setting. You can also save various content, such as a single memo or webpage address, and view it later. For example, create a reminder to alert you to ‘Water the flowers when I get home’...

  • Page 127: Radio

    Apps and features Radio Launch the Radio app. Before you use this app, you must connect an earphone, which serves as the radio antenna. The FM radio scans and saves available stations automatically when running for the first time. Scan and save available stations Record audio from the FM radio.

  • Page 128: Voice Recorder

    Apps and features Voice Recorder Introduction Use different recording modes for various situations. The device can convert your voice to text. Making voice recordings Launch the Voice Recorder app. to start recording. Speak into the microphone. • Tap to pause recording. •...

  • Page 129: My Files

    Apps and features Changing the recording mode Launch the Voice Recorder app. Select a mode from the top of the voice recorder screen. • Standard: This is the normal recording mode. • Speech-to-text: The device records your voice and simultaneously converts it to on-screen text.
  • Page 130 Apps and features Alarm Launch the Clock app and tap Alarm. Setting alarms in the alarms list, set an alarm time, select the days on which the alarm will repeat, set other various alarm options, and then tap Save. To open the keypad to enter an alarm time, tap the time input field. To activate or deactivate alarms, tap the switch next to the alarm in the alarms list.

  • Page 131: Calculator

    Apps and features Stopwatch Launch the Clock app and tap Stopwatch. Tap Start to time an event. To record lap times while timing an event, tap Lap. Tap Stop to stop timing. • To restart the timing, tap Resume. • To clear lap times, tap Reset. Timer Launch the Clock app and tap Timer.

  • Page 132: Game Launcher

    Apps and features Game Launcher Introduction Game Launcher gathers your games downloaded from Play Store and Galaxy Store into one place for easy access. You can set the device to game mode to play games more easily. Open games with or without sound.

  • Page 133: Game Booster

    Apps and features Using Game Launcher Launch the Game Launcher app. If Game Launcher does not appear, launch the Settings app, tap Advanced features, and then tap the Game Launcher switch to activate it. Drag the Library panel upwards and tap a game. Games downloaded from Play Store and Galaxy Store will be automatically shown on the Game Launcher screen.
  • Page 134 Apps and features Using Game Booster To open the Game Booster panel while playing games, tap on the navigation bar. If the navigation bar is hidden, drag upwards from the bottom of the screen to show it. If you have set the navigation bar to use Full screen gestures, open the notification panel and tap Tap to open Game Booster.

  • Page 135: Samsung Kids

    Open the notification panel, swipe downwards on the notification panel, and then tap (Samsung Kids) to activate it. The Samsung Kids screen will appear. When starting Samsung Kids for the first time or after performing a data reset, follow the on-screen instructions to complete the setup.

  • Page 136: Smartthings

    • Show Content page: Set the device to display the Samsung partner’s content page on the Samsung Kids screen. Closing Samsung Kids To close Samsung Kids, tap the Back button or tap → Close Samsung Kids, and then enter your unlock code. SmartThings...
  • Page 137 Available features may differ depending on the connected device. Available features may differ depending on the connected device. • Connected devices’ own errors or defects are not covered by the Samsung warranty. When errors or defects occur on the connected devices, contact the device’s manufacturer.
  • Page 138 Apps and features Using home appliances, TVs, and IoT products View the status of your smart appliances, TVs, and IoT products from your smartphone’s screen. You can group devices by location and add rules to control the devices easily and conveniently.
  • Page 139 Apps and features Adding devices and scenes by locations Add devices by locations, view the list of devices in a same location, and control them. You can also add a scene to a location to control multiple devices at the same time. Adding locations →...
  • Page 140 Apps and features Adding automations You can also set an automation to operate devices automatically depending on the preset time, the status of devices, and more. For example, add an automation to turn on the audio automatically every day at 7:00 AM. Launch the SmartThings app.

  • Page 141: Sharing Content

    Apps and features Sharing content Share content by using various sharing options. The following actions are an example of sharing images. You may incur additional charges when sharing files via the mobile network. Launch the Gallery app and select an image. and select a sharing method, such as message and email.

  • Page 142: Samsung Global Goals

    TV or monitor. • Link Sharing: Share large files. Upload files to the Samsung storage server and share them with others via a Web link. To use this feature, you must sign in to your Samsung account.
  • Page 143 Apps and features Maps Find your location on the map, search the world map, and view location information for various places around you. YT Music Enjoy various music and videos provided by YouTube Music. You can also view the music collections stored on your device and play them.

  • Page 144: Introduction

    Settings Introduction Customise device settings. You can make your device more personalised by configuring various setting options. Launch the Settings app. To search for settings by entering keywords, tap Connections Options Change settings for various connections, such as the Wi-Fi feature and Bluetooth. On the Settings screen, tap Connections.

  • Page 145: Wi-Fi

    Settings • Mobile networks: Configure your mobile network settings. • Data usage: Keep track of your data usage amount and customise the settings for the limitation. Set the device to automatically disable the mobile data connection when the amount of mobile data you have used reaches your specified limit. You can also activate the data saver feature to prevent some apps running in the background from sending or receiving data.
  • Page 146 Settings Wi-Fi Direct Wi-Fi Direct connects devices directly via a Wi-Fi network without requiring an access point. On the Settings screen, tap Connections → Wi-Fi and tap the switch to activate it. Tap → Wi-Fi Direct. The detected devices are listed. If the device you want to connect to is not in the list, request that the device turns on its Wi-Fi Direct feature.

  • Page 147: Bluetooth

    Bluetooth Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices. • Samsung is not responsible for the loss, interception, or misuse of data sent or received via Bluetooth. • Always ensure that you share and receive data with devices that are trusted and properly secured.
  • Page 148 Settings Sending and receiving data Many apps support data transfer via Bluetooth. You can share data, such as contacts or media files, with other Bluetooth devices. The following actions are an example of sending an image to another device. Launch the Gallery app and select an image. →...

  • Page 149: Nfc And Payment

    Settings NFC and payment Your device allows you to read near field communication (NFC) tags that contain information about products. You can also use this feature to make payments and buy tickets for transportation or events after downloading the required apps. The device contains a built-in NFC antenna.
  • Page 150 Settings Making payments with the NFC feature Before you can use the NFC feature to make payments, you must register for the mobile payment service. To register or get more information about the service, contact your service provider. On the Settings screen, tap Connections and tap the NFC and payment switch to activate it.

  • Page 151: Data Saver

    Settings Data saver Reduce your data usage by preventing some apps running in the background from sending or receiving data. On the Settings screen, tap Connections → Data usage → Data saver and tap the switch to activate it. When the data saver feature is activated, the icon will appear on the status bar.

  • Page 152: Sim Card Manager

    Settings SIM card manager Activate your SIM or USIM cards and customise the SIM card settings. Refer to Using dual SIM or USIM cards for more information. On the Settings screen, tap Connections → SIM card manager. • Calls: Select a SIM or USIM card for voice calls. •...
  • Page 153 Settings Using the mobile hotspot Use your device as a mobile hotspot to share your device’s mobile data connection with other devices. On the Settings screen, tap Connections → Mobile Hotspot and Tethering → Mobile Hotspot. Tap the switch to activate it. icon appears on the status bar.

  • Page 154: More Connection Settings

    Settings More connection settings Customise settings to control other connection features. On the Settings screen, tap Connections → More connection settings. • Nearby device scanning: Set the device to scan for nearby devices to connect to. • Printing: Configure settings for printer plug-ins installed on the device. You can search for available printers or add one manually to print files.
  • Page 155 Settings Select the installed printer plug-in. The device will automatically search for printers that are connected to the same Wi-Fi network as your device. Select a printer to add. To add printers manually, tap → Add printer. Printing content While viewing content, such as images or documents, access the options list, tap Print → →...

  • Page 156: Sounds And Vibration

    Settings Sounds and vibration Options Change settings for various sounds on the device. On the Settings screen, tap Sounds and vibration. • Sound mode: Set the device to use sound mode, vibration mode, or silent mode. • Vibrate while ringing: Set the device to vibrate and play a ringtone for incoming calls. •...

  • Page 157: Separate App Sound

    Settings Separate app sound Set the device to play media sound from a specific app on the connected Bluetooth speaker or headset separate from the sound of other apps. For example, you can listen to the Navigation app through your device’s speaker while listening to playback from the Music app through the vehicle’s Bluetooth speaker.

  • Page 158: Display

    Settings Display Options Change the display and the Home screen settings. On the Settings screen, tap Display. • Light / Dark: Activate or deactivate dark mode. • Dark mode settings: Reduce eye strain by applying the dark theme when using the device at night or in a dark place.

  • Page 159: Dark Mode Settings

    Settings • Navigation bar: Change the navigation bar settings. Refer to Navigation bar (soft buttons) for more information. • Accidental touch protection: Set the device to prevent the screen from detecting touch input when it is in a dark place, such as a pocket or bag. •...

  • Page 160: Blue Light Filter

    Settings Blue light filter Reduce eye strain by limiting the amount of blue light emitted by the screen. On the Settings screen, tap Display → Blue light filter and tap the Turn on now switch to activate it. Drag the adjustment bar to adjust the filter’s opacity. To set the schedule to apply the blue light filter to the screen, tap the Turn on as scheduled switch to activate it and select an option.
  • Page 161 Settings Optimising the full screen colour balance Optimise the display colour by adjusting the colour tones to your preference. On the Settings screen, tap Display → Screen mode → Vivid and adjust the colour adjustment bar under White balance. When you drag the colour adjustment bar towards Cool, the blue colour tone will increase. When you drag the bar towards Warm, the red colour tone will increase.

  • Page 162: Screensaver

    Settings Screensaver You can set to display images as a screensaver when the screen turns off automatically. The screensaver will be displayed when the device is charging. On the Settings screen, tap Display → Screensaver. Select an option. If you select Photo Frame or Photos, a slideshow with selected images will start. If you select Photo Table, selected images will appear as small cards and overlap.

  • Page 163: Lock Screen

    Settings Lock screen Options Change the settings for the locked screen. On the Settings screen, tap Lock screen. The available options may vary depending on the screen lock method selected. • Screen lock type: Change the screen lock method. • Smart Lock: Set the device to unlock itself when trusted locations or devices are detected.

  • Page 164: Smart Lock

    • Google Play Protect: Set the device to check for harmful apps and behaviour and warn about potential harm and remove them. • Find My Mobile: Activate or deactivate the Find My Mobile feature. Access the Find My Mobile website (findmymobile.samsung.com) to track and control your lost or stolen device.

  • Page 165: Face Recognition

    • Security update: View the version of your device’s software and check for updates. • Google Play system update: View the Google Play system version and check for updates. • Samsung Pass: Verify your identity easily and securely via your biometric data. Refer to Samsung Pass for more information.
  • Page 166 Settings For better face recognition Consider the following when using face recognition: • Consider the conditions when registering, such as wearing glasses, hats, masks, beards, or heavy makeup • Ensure that you are in a well-lit area and that the camera lens is clean when registering •...
  • Page 167 Settings Deleting the registered face data You can delete face data that you have registered. On the Settings screen, tap Biometrics and security → Face recognition. Unlock the screen using the preset screen lock method. Tap Remove face data → Remove. Once the registered face is deleted, all the related features will also be deactivated.

  • Page 168: Fingerprint Recognition

    If your pattern, PIN, or password is forgotten, you will not be able to use the device if you do not reset it. Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes.
  • Page 169 Settings For better fingerprint recognition When you scan your fingerprints on the device, be aware of the following conditions that may affect the feature’s performance: • The device may not recognise fingerprints that are affected by wrinkles or scars. • The device may not recognise fingerprints from small or thin fingers. •...
  • Page 170 Settings Place your finger on the fingerprint recognition sensor at the bottom of the screen. After the device detects your finger, lift it up and place it on the fingerprint recognition sensor again. Repeat this action until the fingerprint is registered. When you are finished registering your fingerprints, tap Done.
  • Page 171 Settings Deleting registered fingerprints You can delete registered fingerprints. On the Settings screen, tap Biometrics and security → Fingerprints. Unlock the screen using the preset screen lock method. Select a fingerprint to delete and tap Remove. Unlocking the screen with your fingerprints You can unlock the screen with your fingerprint instead of using a pattern, PIN, or password.

  • Page 172: Samsung Pass

    You can use your registered biometric data to verify your identity instead of entering your Samsung account password when, for example, you purchase content from Galaxy Store. On the Samsung Pass main screen, tap → Settings → Account and syncing, and then tap the Verify with Samsung Pass switch to activate it.
  • Page 173 Save. Managing sign-in information View the list of websites and apps you have set to use Samsung Pass and manage your sign-in information. On the Samsung Pass main screen, tap Sign-in and select a website or app from the list.
  • Page 174 When using websites or apps that support Samsung Pass, you can easily sign in with Samsung Pass. To see the list of websites and apps that support Samsung Pass, on the Samsung Pass main screen, tap → Partners. If there are no websites or apps that support Samsung Pass, Partners will not appear.

  • Page 175: Secure Folder

    Secure Folder to be automatically locked and inaccessible. Before saving data in Secure Folder, make sure to back up a copy of the data in another secure location. To use Secure Folder, you must sign in to your Samsung account.
  • Page 176 • When you launch the Secure Folder app, you must unlock the app using your preset lock method. • If you forget your Secure Folder unlock code, you can reset it using your Samsung account. Tap the button at the bottom of the locked screen, and enter your Samsung account password.
  • Page 177 Settings Moving content to Secure Folder Move content, such as photos and videos, to Secure Folder. The following actions are an example of moving an image from the default storage to Secure Folder. Launch the Secure Folder app and tap Add files. Tap Images, tick images to move, and then tap Done.
  • Page 178 Tap and hold an app to delete, and tap Uninstall. Adding accounts Add your Samsung and Google accounts, or other accounts, to sync with the apps in Secure Folder. Launch the Secure Folder app and tap → Settings → Accounts → Add account.
  • Page 179 To back up content before uninstalling Secure Folder, tick Move media files out of Secure Folder and tap Uninstall. To access data backed up from Secure Folder, launch the My Files app and tap Internal storage → Secure Folder. Notes saved in Samsung Notes will not be backed up.

  • Page 180: Secure Wi-Fi

    When Secure Wi-Fi is activated, the icon will appear on the status bar. • To use this feature, you must sign in to your Samsung account. • Using this feature may result in a slower Wi-Fi network speed. • This feature may not be available depending on the Wi-Fi network, region, or service provider.

  • Page 181: Privacy

    • Receive marketing information: Set whether to receive Samsung marketing information, such as special offers, membership benefits, and newsletters. • Samsung account privacy: Manage personal data related to your Samsung account and change the settings for Customisation Service. • Advanced: Configure advanced settings for privacy.

  • Page 182: Accounts And Backup

    Sync the data saved in your device, such as images and videos, with Samsung Cloud and view the data you have saved on Samsung Cloud. You can also back up your device’s data to Samsung Cloud and restore it later.
  • Page 183 Settings Syncing data You can sync data saved in your device, such as images, videos, and events, with Samsung Cloud and access it from other devices. On the Settings screen, tap Accounts and backup → Samsung Cloud. Tap → Settings → Sync and auto backup settings → Sync.

  • Page 184: Google

    Settings Restoring data You can restore your backup data from Samsung Cloud to your device. On the Settings screen, tap Accounts and backup → Samsung Cloud. Tap Restore data → and select a device you want. Tick items you want to restore and tap Restore.
  • Page 185 Settings • Call & text on other devices: Use your device’s calling and messaging features on other devices signed in to your Samsung account. This feature may not be available depending on the region or service provider. • Link to Windows: Instantly access data saved in your device on your computer. Refer to Link to Windows for more information.

  • Page 186: Link To Windows

    Settings Link to Windows Instantly access data saved in your device, such as photos and messages, on your computer by using the same Microsoft account on your computer as your device. This feature is only available on Windows 10 version 1803 or higher, and it is recommended to use the latest version to fully use this feature.

  • Page 187: Dual Messenger

    Settings • Palm swipe to capture: Set the device to capture a screenshot when you swipe your hand to the left or right across the screen. You can view the captured images in Gallery. • Swipe to call or send messages: Set the device to make a call or send a message when you swipe to the right or left on a contact or a phone number in the Phone or Contacts app.

  • Page 188: Digital Wellbeing And Parental Controls

    Settings Digital Wellbeing and parental controls Options View the history of your device usage and use features to prevent your device from interfering with your life. You can also set up parental controls for your children and manage their digital use. On the Settings screen, tap Digital Wellbeing and parental controls.
  • Page 189 Settings Setting timers for apps You can limit the daily usage time for each app by setting a timer. When you reach the limit, the app will be deactivated and you cannot use it. On the Settings screen, tap Digital Wellbeing and parental controls → App timers. Tap No timer next the app you want and set the time.

  • Page 190: Device Care

    Settings Device care Introduction The device care feature provides an overview of the status of your device’s battery, storage, memory, and system security. You can also automatically optimise the device with a tap of your finger. Optimising your device On the Settings screen, tap Device care → Optimise now. The quick optimisation feature improves device performance through the following actions.
  • Page 191 Settings Power mode Select a power mode that suits your device usage purposes. Tap Power mode and select an option. • Optimised: Optimised for a balance between the device’s performance and battery usage. • Medium power saving: Activate power saving mode to extend the battery’s usage time. •...

  • Page 192: Storage

    The available capacity may change when you update the device. • You can view the available capacity of the internal memory in the Specification section for your device on the Samsung website. Managing the memory To delete files or uninstall apps that you do not use any more, select a category. Then, tick items to select and tap Delete or Uninstall.

  • Page 193: General Management

    If the battery remains fully discharged, the time and date is reset. • Contact us: Ask questions or view frequently asked questions. Refer to Samsung Members for more information. • Reset: Reset your device’s settings or perform a factory data reset. You can reset all your settings, or only network settings, or accessibility settings.

  • Page 194: Accessibility

    Settings Accessibility Configure various settings to improve accessibility to the device. On the Settings screen, tap Accessibility. • Screen reader: Activate Voice Assistant, which provides voice feedback. To view help information to learn how to use this feature, tap Tutorial. •...

  • Page 195: About Phone

    Settings Security updates information Security updates are provided to strengthen the security of your device and protect your personal information. For security updates for your model, visit security.samsungmobile.com. The website supports only some languages. About phone Access your device’s information. On the Settings screen, tap About phone.

  • Page 196: Appendix

    Appendix Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: •...
  • Page 197 • If the touchscreen is scratched or damaged, visit a Samsung Service Centre. Your device freezes or encounters a fatal error Try the following solutions. If the problem is still not resolved, contact a Samsung Service Centre. Restarting the device If your device freezes or hangs, you may need to close apps or turn off the device and turn it on again.
  • Page 198 • Ensure that the charger is connected properly. • Visit a Samsung Service Centre and have the battery replaced. The battery depletes faster than when first purchased • When you expose the device or the battery to very cold or very hot temperatures, the useful charge may be reduced.
  • Page 199 • Free some memory by transferring files to a computer or deleting files from your device. • Restart the device. If you are still having trouble with the camera app after trying these tips, contact a Samsung Service Centre. Photo quality is poorer than the preview •...
  • Page 200 Data stored in the device has been lost Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in the device.

  • Page 201: Removing The Battery

    • Samsung does not accept liability for any damage or loss (whether in contract or tort, including negligence) which may arise from failure to precisely follow these warnings and...
  • Page 202 No part of this manual may be reproduced, distributed, translated, or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or storing in any information storage and retrieval system. Trademarks • SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Co., Ltd. ® • Bluetooth is a registered trademark of Bluetooth SIG, Inc.

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