Table of Contents
Advertisement
Quick Links
User Manual
SNOW-1810U
The colour and the appearance may differ depending on the product, and the content in the
manual is subject to change without prior notice to improve the performance.
An administration fee may be charged in the following situations:
(a) An engineer is called out at your request, but it is found that the product has no defect (i.e.,
where the user manual has not been read).
(b) You bring the unit to a repair centre, but it is found that the product has no defect (i.e.,
where the user manual has not been read).
You will be informed of the administration fee amount before a technician visits.
© Samsung Electronics
Samsung Electronics owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited. Trademarks other than Samsung Electronics are
property of their respective owners.
Advertisement
Table of Contents
Related Manuals for Samsung SBB-SNOWJAU
Summary of Contents for Samsung SBB-SNOWJAU
- Page 1 © Samsung Electronics Samsung Electronics owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited. Trademarks other than Samsung Electronics are property of their respective owners.
-
Page 2: Table Of Contents
Table of contents Before Using the Product Connecting and using devices Player feature Safety Precautions Before Connecting Player Safety symbols Pre-connection Checkpoints Viewing content Electricity and Safety When content is running Connecting to a PC Installation Available menu Connection Using an HDMI Cable Operation File Formats Compatible with Player Connection Using an HDMI-DVI Cable... - Page 3 Table of contents Screen Adjustment Network HDMI Black Level Film Mode Picture Mode Auto Motion Plus Settings Network Status Brightness / Contrast / Sharpness Apply Picture Settings Open Network Settings Network Settings (Wired) Colour Temperature Reset Picture IPv6 Advanced Settings Picture Enhancer IPv6 Status Colour...
- Page 4 NTP Settings Network Port USB Port Power On Delay Troubleshooting Guide General Auto Source Switching Smart Security Requirements Before Contacting Samsung Auto Source Switching Anynet+ (HDMI-CEC) Customer Service Centre Primary Source Recovery HDMI Hot Plug Testing the Product Primary Source...
- Page 5 Table of contents Specifications General Preset Timing Modes Appendix Responsibility for the Pay Service (Cost to Customers) Not a product defect A Product damage caused by customer's fault 98 Others Licence...
-
Page 6: Before Using The Product
Chapter 01 Before Using the Product Safety Precautions The following safety instructions are to ensure your personal safety and prevent property CAUTION damage. Please read the following to ensure the proper use of the product. RISK OF ELECTRIC SHOCK. DO NOT OPEN. Safety symbols CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). -
Page 7: Electricity And Safety
Product failure, an electric shock or fire may result from a damaged Only use the power cable provided with your product by Samsung. Do not use the cable. power cable with other products. -
Page 8: Installation
If the product is installed in an unusual location, the surrounding environment may Keep the remote control batteries and the small accessories out of the reach of cause a serious quality problem. Therefore, be sure to contact Samsung Customer children. Ensure children do not swallow any of them. - Page 9 If foreign substances such as water enter the product, be sure to disconnect the Insert each battery so that its polarity (+, –) is correct. power cord. Then contact Samsung Customer Service Centre. If the polarity is not correct, the battery may rupture or the internal fluid may leak, •...
-
Page 10: Cleaning
Cleaning Warning Do not spray water or cleaner directly on the product. • The product’s surface may be damaged, or the markings may be erased. • An electric shock or fire may result. Caution When cleaning, be sure to disconnect the power plug and wipe gently with a soft and dry cloth such as superfine fibers or cotton flannels to prevent scratches. -
Page 11: Preparations
Chapter 02 Preparations Checking the Components " Contact the vendor where you purchased the product if any components are missing. Warranty card Batteries (AAA x 2) " The appearance of the components may differ from the images shown. Simple User Guide Power cord Remote Control (Not available in some... -
Page 12: Parts
Parts Front Side " The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. HDBT Parts Description Parts Description View the input HDBT source status. View the power status. HDBT 4, HDBT 3, HDBT 2, POWER HDBT 1... -
Page 13: Reverse Side
Reverse Side " The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. HDMI IN SERVICE PORT RJ45 DC 19V DIGITAL RS232C AUDIO OUT DP IN HDBT OUT (OPTICAL) Parts Description... -
Page 14: Interface Gender Card (I/G Card)
Interface Gender Card (I/G Card) " The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. ECO SENSOR Parts Description DATA IN (Reverse) Connects to the DATA OUT port on the last cabinet using an OCM cable. DATA OUT (Forward) Connects to the DATA IN port on the first cabinet using an OCM cable. -
Page 15: Remote Control
Remote Control " Using other display devices in the same space as the remote control of this product can cause the other display devices to be inadvertently controlled. " A button without a description in the image below is not supported on the product. "... - Page 16 Display information about the MagicInfo Quickly select frequently used functions by mode. pressing it while a content is playing. Move to the upper, lower, left or right menu, or adjust an option's setting. Confirm a menu selection. Return to the previous menu. Exit the current menu.
-
Page 17: Prior To Installation
Prior to Installation Installing S-Box on Rack Case " The colour and shape of parts may differ from what is shown. Specifications are subject to Precautions for installation change without notice to improve quality. • It is recommended that this device be installed in a 19-inch rack case, rather than under general consumer environment conditions. -
Page 18: Connecting And Using Devices
Chapter 03 Connecting and using devices Before Connecting Connecting to a PC • Do not connect the power cable before connecting all other cables. Pre-connection Checkpoints Ensure you connect a source device first before connecting the power cable. • A PC can be connected to the product in a variety of ways. "... -
Page 19: Connection Using An Hdmi-Dvi Cable
If this is the case, make sure to turn on the product first before turning on your " Using a DP cable that is not VESA compliant may cause the product to function improperly. Samsung Electronics shall not be held responsible for any issues from using a cable that is not VESA compliant. -
Page 20: Connecting To A Video Device
Connecting to a Video Device Connection Using an HDMI Cable " Connecting parts may differ in different products. • Do not connect the power cable before connecting all other cables. Ensure you connect a source device first before connecting the power cable. Using an HDMI Cable or HDMI to DVI Cable •... -
Page 21: Connecting The Lan Cable
Connecting the LAN Cable " Connecting parts may differ in different products. RJ45 • Use a cable of CAT 6 (*STP type) or higher. *STP: Shielded Twisted Pair " Connect to a HUB or router that supports the DHCP function. -
Page 22: Changing The Input Source
Changing the Input source Source allows you to select a variety of sources and change source device names. You can display the screen of a source device connected to the product. Select a source from source list to display the screen of the selected source. "... -
Page 23: Web Browser
If you enter a keyword in the URL/keyword input field, Web Browser will open the Search Set the website to display when the web browser is refreshed. Results page. Choose the search engine you want to use. • Samsung Display Custom • Google / Bing Custom Enter the URL to set as the home page. - Page 24 Privacy & Security Ask websites not to track you. Do Not Track • Use / Do not use Delete History Delete your entire browsing history. Allow all sites to run JavaScript for a better browsing experience. JavaScript • Use / Do not use Delete all browsing data such as cookies, cached images and Delete browsing data data.
-
Page 25: Multiple Display Control
Chapter 04 Multiple Display Control Control multiple display devices connected to a PC simultaneously. Cable Connection • Pin assignment 1 2 3 4 5 5 4 3 2 1 RS232C Cable Interface RS232C (9 pins) TxD (No.2), RxD (No.3), GND (No.5) Bit rate 9600 bps 6 7 8 9... -
Page 26: Lan Cable
LAN Cable • RS232C cable Connector: 9-Pin D-Sub to Stereo Cable • Pin assignment 1 2 3 4 5 6 7 8 -P2- -P1- -P1- -P1- -P2- -P2- STEREO Pin No Standard Colour Signal Male type PLUG White and orange (3.5ø) Orange White and green... - Page 27 Cross LAN cable (PC to PC) • Connector: RJ45 Direct LAN cable (PC to HUB) RJ45 RJ45 Signal Signal RJ45 Signal Signal...
-
Page 28: Connection
Connection • Connection 2 • Connection 1 " Ensure that you connect the RS232C(IN) adapter to the RS232C IN port on the product. RJ45 HDBT OUT HDBT IN DATA OUT (Forward) DATA IN DATA OUT DATA IN HDBT OUT RS232C IN HDBT IN DATA OUT (Forward) DATA IN... -
Page 29: Control Codes
Control Codes E.g. Power On & ID=0 Header Command Data length Data 1 Checksum Viewing control state (Get control command) 0xAA 0x11 "Power" Header Command Data length Data 1 Header Command Data length Checksum 0xAA 0x11 0xAA Command type • To control all devices connected by a serial cable simultaneously irrespective of IDs, set the ID as "0xFE"... - Page 30 Power control Input source control • Function • Function A product can be powered on and off using a PC. The input source of a product can be changed using a PC. • Viewing power state (Get Power ON / OFF Status) •...
- Page 31 Safety Lock • Header Command Data length Ack/Nak r-CMD Val1 • Function Checksum PC can be used to turn the Safety Lock On function on or off on a product. "Input 0xAA 0xFF 0x14 Source" This control is available regardless of whether or not the power is turned on. •...
-
Page 32: Using Led Signage Manager
Using LED Signage Manager Uninstalling If there is an issue with the software, follow the steps below to uninstall the software. " The uninstall process may vary, depending on the computer operating system. This user The LED Signage Manager software allows you to easily control multiple display devices from guide assumes that Windows 7 is used. -
Page 33: Player Feature
Chapter 05 Player feature Accessible using the button on the remote control. Player Description Select between internal or external memory. → Player → E Play content, templates and schedules configured on the server. Play a range of content such as channels with schedules assigned, templates or files. •... -
Page 34: When Content Is Running
When content is running Available menu Press the TOOLS button on the remote control during content playback to configure settings. Control buttons on the remote control Menu Description You can play, pause, or skip the content on the playlist by pressing buttons on the remote control. -
Page 35: File Formats Compatible With Player
File Formats Compatible with Player Template files(*.LFD) • Supported file systems include FAT32 and NTFS. Restrictions • A file with a vertical and horizontal resolution larger than the maximum resolution cannot be played. Check the vertical and horizontal resolution of the file. •... - Page 36 Content Frame rate Bit rate File Extension Container Video Codec Resolution (fps) (Mbps) *.avi 4096x2160: 30 H.264 BP/MP/HP *.mkv 3840x2160: 60 4096x2160 *.asf HEVC (H.265 - Main, Main10) *.wmv Motion JPEG 3840x2160 *.mp4 *.mov *.3gp MPEG4 SP/ASP *.vro Window Media Video v9 (VC1) *.mpg MPEG2 *.mpeg...
- Page 37 Video Image • 3D video is not supported. • Compatible image file format: JPEG, PNG, BMP • Content with a resolution larger than the resolution specified in the table above is not " 32-bit, 24-bit and 8-bit BMP files are supported. supported.
- Page 38 Power Point WORD • Compatible document file formats • Compatible document file formats • Compatible document file formats – Extension: ppt, pptx – Extension: pdf – Extension: .doc, .docx – Version: Office 97 ~ Office 2013 – Version: Office 97 ~ Office 2013 •...
-
Page 39: Schedule
Schedule You can check the schedule imported from a selected storage device. " To play the schedule, you must enter the channel that created the schedule. → Schedule → E Description Select the saved location of the schedule. Schedule Sunday, January 14 08:45 AM Create/Edit/Delete/View schedule of content playback. -
Page 40: Clone Product
Clone Product Export settings on the product to an external storage device. You can also import settings from an external storage device. This option is useful when assigning the same settings to several products. → Clone Product → E When a duplicate file is not found on the external storage device MENU Connect the external storage device, then run the Clone Product... -
Page 41: Id Settings
ID Settings Assign an ID to a set. Device ID → ID Settings → E Set a unique ID number for each product. (Range: 1~224) " Press u/d to select a number, and press E. " Enter the number you want using the number buttons on the remote control. PC Connection Cable Select which type of cable you are using to connect the display to the PC. -
Page 42: Video Wall
Video Wall Customise the layout of multiple displays that are connected to form a video wall. In addition, display part of a whole picture or repeat the same picture on each of the connected multiple displays. To display multiple images, refer to MDC Help or the MagicInfo user guide. Some models may not support the →... -
Page 43: Screen Position
Screen Position To rearrange split screens, adjust the number for each product in the matrix using the Screen Position feature. Selecting Screen Position will display the videowall matrix with the numbers assigned to the products that form the videowall. To rearrange products, use the direction buttons on the remote control to move a product to another desired number. -
Page 44: Network Status
Network Status Check the current network and Internet connection. → Network Status → E Network Status " The displayed image may differ depending on the model. -
Page 45: Picture Mode
Color Expert. – To download the Color Expert programme, visit www.samsung.com/displaysolutions. Picture Mode " The displayed image may differ depending on the model. -
Page 46: On/Off Timer
On/Off Timer " You must set Clock Set before you can use this feature. On Timer → On/Off Timer → E On Timer so that your product turns on automatically at a time and on a day of your choice. The product turns on according to the settings of the specified input source. -
Page 47: Off Timer
Off Timer Set the off timer (Off Timer) by making a selection from one of the seven options. (Off Timer 1 Off Timer • Setup: Select Off, Once, Everyday, Mon~Fri, Mon~Sat, Sat~Sun or Manual. If you select Manual, you can choose the days you want Off Timer to turn off your product. -
Page 48: Ticker
Ticker Input text while a video or image is displayed and display the text on the screen. • / On: Set whether or not to use Ticker. • Message: Enter a message to display on the screen. → Ticker → E •... -
Page 49: Url Launcher
URL Launcher For details on how to use the URL Launcher feature, contact the dealer the product was purchased from. " To use the URL Launcher feature, set Play via URL Launcher in System. (m MENU → System → Play via →... -
Page 50: Url Launcher Settings
URL Launcher Settings " For details on how to use the URL Launcher feature, contact the dealer the product was purchased from. • Install Web App: Enter URL to install the web application. • Install from USB Device: Install the web application from the USB storage device. →... -
Page 51: Screen Adjustment
Calibration mode properly, make sure you configure the picture quality settings, such as brightness, colour, gamma and uniformity, using the colour calibration programme Color Expert. Brightness – To download the Color Expert programme, visit www.samsung.com/displaysolutions. Contrast Sharpness Colour Temperature 6500 K... -
Page 52: Brightness / Contrast / Sharpness
Brightness / Contrast / Sharpness Your product has several options for adjusting picture quality. " You can adjust and store settings for each external device you have connected to an input on the product. " Lowering picture brightness reduces power consumption. m MENU →... -
Page 53: Colour Temperature
Colour Temperature It sets colour temperature. The value and temperature increase simultaneously, so the ratio of blue colour rises. (Range: 2800K–10000K) " Enabled when Colour Tone is set to Off. m MENU → Picture → Colour Temperature → E " Available only when Picture Mode is set to Calibration. -
Page 54: Advanced Settings
Advanced Settings Configure advanced picture settings to create your preferred picture. Picture Enhancer m MENU → Picture → Advanced Settings → E Displays enhanced colour and sharpness. • Advanced Settings Colour Picture Enhancer Adjust the colour saturation levels. Colour saturation intensifies as the value nears 100. (Range: 0~100) Colour Tint (G/R) Tint (G/R) -
Page 55: White Balance
White Balance Gamma Adjust the colour temperature of the picture so that white objects appear brighter. Adjust the primary colour intensity. • ST.2084 BT.1886 2 Point " Available menu items for control may vary, depending on the input source. Adjust red, green, and blue luminosity levels in two sections for precise white balance HLG / ST.2084 / BT.1886 optimisation. -
Page 56: Flesh Tone
Flesh Tone Input Signal Plus Adjust the flesh tone colour by increasing or decreasing red levels. Expands the input signal range for HDMI connections. • HDMI1 (Off RGB Only Mode • HDMI2 (Off " When Input Signal Plus is set to On, up to the 3840 x 2160 @ 60 Hz resolution is supported. Fine-tune the saturation and tint of the red, green, and blue colour channels. -
Page 57: Led Picture Size
LED Picture Size Set the details of the picture size. Output Resolution m MENU → Picture → LED Picture Size → E Provides optimised pictures according to the LED screen resolution. • Advanced Settings " To configure a single screen by using multiple S-Boxes, make sure that an input source included in “S-Box Grouping Supported”... -
Page 58: Fit To Screen
Fit to screen Advanced Settings Enlarges pictures to fit the screen. Output Resolution • " Available only when LED Picture Size is set to Custom. LED Picture Size Original Resolution 3840 x 2160 Fit to screen " The displayed image may differ depending on the model. -
Page 59: Led Hdr
LED HDR Set options to provide an optimal HDR effect. When using multiple S-Boxes, if you set LED HDR to On, the images qualities of the S-Box outputs may differ. To prevent this, set the sub functions of LED HDR to Off. -
Page 60: Picture Options
Picture Options Colour Tone Select the colour tone that best suits your viewing preferences. m MENU → Picture → Picture Options → E • Cool Standard Warm1 Warm2 " Settings can be adjusted and stored for each external device connected to an input on the product. Picture Options Digital Clean View Colour Tone... -
Page 61: Auto Motion Plus Settings
Auto Motion Plus Settings Picture Options Enhance picture sharpness to optimise for fast-moving images. Colour Tone Auto Motion Plus Digital Clean View Removes blur and judder from scenes with larger amounts of rapid movement to provide a clearer picture. HDMI Black Level Auto The menu names may vary depending on the country. -
Page 62: Apply Picture Settings
Apply Picture Settings Apply the picture settings to all external devices connected to the device or to the current source only. • All Sources Current Source m MENU → Picture → Apply Picture Settings → E Picture Apply Picture Settings All Sources "... -
Page 63: Onscreen Display
Chapter 07 OnScreen Display Screen Protection Auto Protection Time If the screen displays a still image for a certain period of time you define, the product activates the screen saver to prevent the formation of burnt in ghost images on the screen. m MENU →... -
Page 64: Message Display
Message Display Source Info Select whether to display the source OSD when the input source changes. m MENU → OnScreen Display → Message Display → E • No Signal Message Message Display Select whether to display the no-signal OSD when no signal is detected. Source Info •... -
Page 65: Language
Language Set the menu language. " A change to the language setting will only be applied to the onscreen menu display. It will not be applied to other functions on your PC. m MENU → OnScreen Display → Language → E OnScreen Display Language English... -
Page 66: Reset Onscreen Display
Reset OnScreen Display This option returns the current settings under OnScreen Display to the default factory settings. m MENU → OnScreen Display → Reset OnScreen Display → E OnScreen Display Reset OnScreen Display " The displayed image may differ depending on the model. -
Page 67: Network
Chapter 08 Network Network Status Open Network Settings m MENU → Network → Network Status → E m MENU → Network → Open Network Settings → E You can check the current network and Internet status. Configure network settings to connect to an available network. -
Page 68: Network Settings (Wired)
Network Settings (Wired) • Depending on how your network is configured, you may be able to attach your product to your LAN by connecting the LAN port on the back of your product directly to a network wall outlet using a LAN cable. See the diagram below. - Page 69 Set the network connection to use Internet services such as perform software upgrades. How to set up manually Select Open Network Settings. The Open Network Settings session starts. Automatic Open Network Settings (Wired) The network test screen appears and the verification process starts. Press Cancel. The verification process stops.
-
Page 70: Ipv6
7001, check with your server administrator to find the correct port number and then change the port number.) " For the MagicInfo Server user guide, visit the following website: http://displaysolutions. samsung.com → Support → Resources → MagicInfo Web Manual. MagicInfo Mode Select the appropriate... -
Page 71: Ftp Mode
FTP Mode Specify the FTP operating mode. • Active Passive Proxy server Set up your proxy server connection and related functions. • Address Port Password " Address Port Password are enabled only when Proxy server is set to On. Device Name m MENU →... -
Page 72: System
Chapter 09 System Accessibility High Contrast Set the background and font to high-contrast colours in Menu. Menu transparencies become opaque when the option is selected. m MENU → System → Accessibility → E • System Enlarge Accessibility Enlarge the size of the Menu area. •... -
Page 73: Start Setup
Start Setup Go through the initial setup steps like you did the first time you used this product. " Enter your 4 digit PIN number. The default PIN number is "0-0-0-0". If you want to change the PIN number, use the Change PIN function. -
Page 74: Time
Time You can configure Clock Set or DST. Configure various time-related settings. Clock Set m MENU → System → Time → E Select Clock Set. Select Date or Time, and then press E. Use the number buttons to enter numbers or press the up and down arrow buttons. Use the left and right arrow Time buttons to move from one entry field to the next. -
Page 75: Auto Source Switching
Auto Source Switching Turning on the display with Auto Source Switching On, and the previous video source selection is not active, the display will automatically search the different video input sources for active video. Auto Source Switching m MENU → System →... -
Page 76: Power Control
Power Control Auto Power On This feature automatically turns on the product as soon as it is plugged in. Pressing the power button is not needed. m MENU → System → Power Control → E • Max. Power Saving Power Control Conserve power by turning off PC monitor when PC is not used for certain time. -
Page 77: Network Standby
Network Standby Power Control This feature keeps the network power on when the product turns off. Auto Power On • Max. Power Saving Power Button Standby Control The power button on the remote control P can be set to turn on the power or turn on or off the power. Network Standby •... -
Page 78: Eco Solution
Eco Solution Eco Sensor Automatically adjust the picture brightness based on the ambient light level. m MENU → System → Eco Solution → E • " If the screen contrast is not sufficient, set the Eco Sensor to Off. If the Eco Sensor is Off, it may not comply with energy standards. -
Page 79: Fan And Temperature
Fan and Temperature It sets items related to the speed and temperature of the fan in each set. Fan Control m MENU → System → Fan and Temperature → E Selects auto or manual for the fan speed settings. • Auto Manual Fan and Temperature... -
Page 80: Play Via
Play via Select the appropriate Play via mode depending on the environment where you are using the product. The home screen may be different depending on the setting. • MagicInfo URL Launcher m MENU → System → Play via → E System Play via MagicInfo... -
Page 81: Security
Security Safety Lock On " Enter your 4 digit PIN number. The default PIN number is "0-0-0-0". If you want to change the PIN number, use the Change PIN function. m MENU → System → Security → E " Change the PIN to keep your device secure. Turn Safety Lock On on or off. -
Page 82: Usb Auto Play Lock
" The changed setting remains even after the product is turned off and on using the Power Premium application programme is available on the website. (http://displaysolutions. button or Power switch. samsung.com) " When published to a USB device, your Published Content is saved to Contents and Secured Protocol Schedules folders in the root folder of the connected USB device. -
Page 83: General
Game Mode Samsung product remote control. The Anynet+ system can be used only with Samsung devices that have the Anynet+ feature. To be sure your Samsung device has this feature, check if there is an Anynet+ logo on it. Empty Storage •... - Page 84 Troubleshooting for Anynet+ Problem Possible Solution • Check if the device is an Anynet+ device. The Anynet+ system supports Anynet+ devices only. • Check if the Anynet+ device power cord is properly connected. • Check the Anynet+ device’s Video/HDMI cable connections. •...
-
Page 85: Hdmi Hot Plug
" You can download a custom logo into the product from an external USB device. " The file name of the custom logo you want to download must be saved as “samsung” in all small letters. " The displayed image may differ depending on the model. -
Page 86: Game Mode
Game Mode General When connecting to a game console such as PlayStation™ or Xbox™, you can enjoy a more realistic gaming Game Mode experience by selecting game mode. • Empty Storage " If you connect other external devices while Game Mode is on, the screen may not be in good condition. -
Page 87: Reset System
Reset System Reset all system settings to default. m MENU → System → Reset System → E System Reset System " The displayed image may differ depending on the model. -
Page 88: Support
Software Update menu lets you upgrade your product software to the latest version. You can view the address of the Samsung website, the call centre phone number, your product's model number, software version, Open Source Licence and other information. " Be careful not to turn off the power until the upgrade is complete. The product will turn off and on automatically after completing the software upgrade. -
Page 89: Troubleshooting Guide
Chapter 11 Troubleshooting Guide Requirements Before Contacting Samsung Customer Service Centre " Before calling Samsung Customer Service Centre, test your product Testing the Product as follows. If the problem persists, contact Samsung Customer Service Check if your product is operating normally by using the product test function. -
Page 90: Check The Followings
Check the followings. Installation issue (PC mode) The screen keeps switching on and off. Check that the cable between the product and the PC is connected correctly. The blank spaces found on the screen have nothing to do with the product. Blank spaces on the screen are caused by the PC or graphics card. - Page 91 Screen issue The screen appears unstable and shaky. Check that the resolution and frequency of the PC and graphics card are set within a range compatible with the product. Then, change the screen settings if required by referring to 'Preset There are shadows or ghost images left on the screen.
- Page 92 Check the cable connections. I see red, green, and blue. This issue may happen when the panel of the product is defective. Contact a Samsung Service Centre to resolve the issue. The screen may freeze when a resolution other than the recommended resolution is used or The display looks unstable and then freezes.
- Page 93 Source device issue A beeping sound is heard when my PC is booting. If a beeping sound is heard when your PC is booting, have your PC serviced. Other issue The product smells like plastic. The plastic smell is normal and disappears over time. Check the cable connection and connect it again if required.
-
Page 94: Specifications
" This device is a Class B digital apparatus. Temperature: 0 °C - 40 °C (32 °F - 104 °F) Operating " For detailed device specifications, visit the Samsung Electronics website. Humidity: 10% - 80%, non-condensing Environmental Temperature: -20 °C - 45 °C (-4 °F - 113 °F) -
Page 95: Preset Timing Modes
Preset Timing Modes " This product can be set to only one resolution for each screen size to obtain the optimum picture quality due to the nature of the panel. Using a " Horizontal Frequency resolution other than the specified resolution may degrade the picture quality. To avoid this, it is recommended that you select the optimum resolution The time required to scan a single specified for your product. - Page 96 " About the “S-Box Grouping” function The screen will automatically be adjusted if a signal that belongs to the following standard signal modes is transmitted from your PC. If the signal The S-Box Grouping function is transmitted from the PC does not belong to the standard signal modes, the screen may be blank with the power indicator on. In such a case, change the used to control multiple S-Boxes settings according to the following table by referring to the graphics card user manual.
- Page 97 Horizontal Frequency Vertical Frequency Pixel Clock Sync Polarity S-Box Grouping Resolution Supported (kHz) (Hz) (MHz) (H/V) VESA, 1440 x 900 55.935 59.887 106.500 N / P VESA, 1600 x 900 60.000 60.000 108.000 P / P VESA, 1680 x 1050 65.290 59.954 146.250...
-
Page 98: Appendix
External impact or drop. " When the service is requested, in spite of in warranty, we may charge you for a visit from a • Use of supplies or separately sold product unspecified by Samsung. service technician in the following cases. •... -
Page 99: Licence
In the case of using open source software, Open Source Licences are available on the product menu. Open Source Licence Notice is written only English. For information on the Open Source Licence Notice, contact the Samsung Customer Centre or send email to oss.request@samsung.com.