Advertisement
Reason
The connection between the camera and your phone is not stable.
Solution
Case 1
In case you use 2 more routers. (Cascade connection)
How to check
Solution 1
Make a connection with 1 st router.
Solution 2
Case 2
Router doesn't support UPnP Port Forwarding.
How to check
Refer to your router manual or contact to the manufacturer of your router.
Solution
In case your router doesn't support it, buy new one, please.
Case 3
"UPnP Port Forwarding" function is disabled in your router.
Solution
Enable the function referring to your router manual.
Case 4
Router supports UPnP port Forwarding and this function is enabled.
Solution
Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.
Advertisement
Thank you! Your question has been received!
Need Assistance?
Do you have a question about the SNH-V6414BN that isn't answered in the manual? Leave your question here.