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Samsung SNP-3370TH User Manual
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Samsung SNP-3370TH User Manual

Samsung SNP-3370TH User Manual

Network ptz camera
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NETWORK PTZ CAMERA
User Manual
SNP-3370TH/3301H

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Summary of Contents for Samsung SNP-3370TH

  • Page 1 NETWORK PTZ CAMERA User Manual SNP-3370TH/3301H...

  • Page 2: Table Of Contents

    Contents Cautions & Warnings ……………………………………………………… 6 Warning ………………………………………………………………… 7 Caution …………………………………………………………………… 8 Chapter 1. Product Introduction …………………………………………… 10 1.1. Introduction …………………………………………………………… 10 1.2. Features ……………………………………………………………… 10 Chapter 2. Part Names & Functions ………………………………………… 12 2.1. Package Contents ……………………………………………………… 12 2.2. Camera Body …………………………………………………………… 13 2.3.
  • Page 3 4.2.2.2. Group …………………………………………………………………… 78 4.2.2.3. Tour …………………………………………………………………… 79 4.2.2.4. Trace & Auto Run ………………………………………………………… 80 4.2.2.5. Tracking ………………………………………………………………… 81 4.2.3. Config Page …………………………………………………………………… 83 4.2.3.1. Network ………………………………………………………………… 83 4.2.3.2. IP Filtering ……………………………………………………………… 91 4.2.3.3. Alarm Sensor …………………………………………………………… 92 4.2.3.4. E-mail-FTP (Alarm) ……………………………………………………… 94 4.2.4.
  • Page 4 Samsung’s network products, it stands for a convenient world (Polis) made safe (Police) through Samsung’s superior network performance (Internet Protocol). iPOLiS network cameras and servers are our advanced security systems providing versatile network options by default, including an Ethernet interface for easy internet connection, high-quality image transfer options using H.264, MPEG-4, M-JPEG a Web Viewer, two-way audio, and remote control capacity.
  • Page 5 Copyright law protects the manual, software and hardware explained here. All copying, reprinting and translating to other languages of part of or all of its contents without permission of Samsung Techwin Co., Ltd. are not allowed, except for fair use within the scope of copyright law.

  • Page 6: Cautions & Warnings

    Cautions & Warnings The following section contains vital information that helps protect the safety of the user and prevent property damage/loss. Please read it carefully for safe and proper use of your product. ※ If you have questions about the product, please contact your local vendor. Please note that no ancillary costs occurring during the service of your product (hiring a ladder car, for example) are covered by the warranty.
  • Page 7 CAUTION CAUTION RISK OF ELECTRIC SHOCK. DO NOT OPEN CAUTION TO REDUCE THE RISK OF ELECTRIC SHOCK. DO NOT REMOVE COVER (OR BACK). NO USER SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL. EXPLANATION OF GRAPHICAL SYMBOLS The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of “dangerous voltage”...
  • Page 8 ser’s Manual is a guidance book how to use the products The meaning of the using sign in the book is following Reference: in case of providing information for helping of product’s usages Notice: If there’s any possibility to occur any damages for the goods and human caused by not following the instruction ...

  • Page 9: Warning

    Warning Stop using the product immediately if This product must be installed only smoke or an unusual amount of heat is by specially-trained personnel. emanating from your camera. Installing this product requires experience and It may result in fire. specialized skills; attempting to install the product by yourself exposes you to the risk of fire and/or electric shock.

  • Page 10: Caution

    Caution Do not install the product in a location Do not install the product in areas where it may be exposed to extreme with flickering illumination. heat or cold. Using the product in extremely hot (over 50°) or Severe fluctuations in ambient luminance, such as extremely cold (under -10°) environments may degrade flickering of old fluorescent lights, may cause the picture quality and/or cause product malfunctions.
  • Page 11 Detailed Warnings and Cautions - Avoid operating the camera for long durations under high temperatures and in high humidity. Excessive heat can shorten the lifespan of the camera components. Do not install or place the camera near any heat sources. - Subjecting the dome cover to physical shock may damage the camera and cause water leakage into it.

  • Page 12: Chapter 1. Product Introduction

    Chapter 1. Product Introduction 1.1. Introduction The SNP-3370TH/3301H PTZ network camera is based on H.264, MPEG-4 codec technology, which achieves both a high data compression rate and high image quality. This advanced network camera is capable of transferring high quality image data at a high frame rate and in real time over a network.
  • Page 13 Preset Position Saving and Loading Privacy Protection Up to 255 preset positions can be set and You can mask up to 8 desired areas on the loaded at any time. screen for privacy protection. Supports RTSP, RTP/UDP, RTP/ Digital Flip Multicast Use the Digital Flip option in the webpage or Alert Options...

  • Page 14: Chapter 2. Part Names & Functions

    Chapter 2. Part Names & Functions Chapter 2. Part Names & Functions 2.1. Package Contents    Camera Body  Network Viewer / Quick Guide   IP Install & User’s Manual DVD *Accessories The following items are sold separately from the camera. Brackets STB-270B STB-300PW...

  • Page 15: Camera Body

    2.2. Camera Body Front Side  Bottom   Safety Cable Hook  SW2 : Communication Switch  SW1 : ID Switch  * For instructions on configuring the switches, please refer to Page 18: 3.2 DIP Switch Settings. NETWORK PTZ CAMERA User Manual...
  • Page 16 Chapter 2. Part Names & Functions Chapter 2. Part Names & Functions SD CARD • 1. Using the screw driver, loosen 4 screws by turning them counterclockwise and separate the dome cover. 2. Push the SD memory card in the direction of the arrow shown in the diagram.
  • Page 17 Resetting the camera • You can reset all zones of the camera to factory default level pressing the reset button 1. Uncover the dome cover of the camera. 2. Press and hold the button longer than 5 seconds. NETWORK PTZ CAMERA User Manual...

  • Page 18: Camera Wiring Interface Board

    Chapter 2. Part Names & Functions Chapter 2. Part Names & Functions 2.3. Camera Wiring Interface Board Video Audio Audio Output ETHERNET Alarm Alarm Output Alarm Input Communications and AUX Power Supply TX- GND A_COM A_NO AC24V 2.5A Power Input Ground Refer to Control Signal Connection Diagram (Below)

  • Page 19: Chapter 3. Installing Camera & Network Setup

    Chapter 3. Installing Camera & Network Setup 3.1. PTZ Dome Camera and Accessory Wiring Diagrams Connecting to the NVR IP Camera Local Area Direct INTERNET Network Connection Connecting directly to the controller Controller · RS-485: Data Box Port 1 Camera ·...

  • Page 20: Communication Protocol Dip Switch Settings (Sw2)

    Baud Rate Settings Transfer Method Settings Response Mode Settings 10~11 Termination Settings Protocol Settings • Select a communication protocol for the camera Protocol SW2-#1 SW2-#2 SW2-#3 SW2-#4 SAMSUNG-T Pelco-D Pelco-P SAMSUNG-E Panasonic Vicon Honeywell BOSCH Reserved Reserved Reserved Reserved Reserved...
  • Page 21 Baud Rate Settings • Select the transfer speed of a selected communication protocol. Baud Rate(BPS) SW2-#5 SW2-#6 2,400 4,800 9,600 19,200 Communication Method Settings • Select a communication method for the camera. Function SW2- #7 Transfer Mode Switch RS-422(4Wire) RS-485(2Wire) Communication Response Settings •...

  • Page 22: Camera Id Dip Switch Settings (Sw1)

    Chapter 3. Installing Camera & Network Setup 3.3. Camera ID DIP Switch Settings (SW1) To set up camera IDs, refer to the “Camera ID Chart” next. Communication Protocol DIP Switch(SW2) Camera ID DIP Switch(SW1) NETWORK PTZ CAMERA User Manual...
  • Page 23 Camera ID Chart • SW1-#1 SW1-#2 SW1-#3 SW1-#4 SW1-#5 SW1-#6 SW1-#7 SW1-#8 ON/OFF NETWORK PTZ CAMERA User Manual...
  • Page 24 Chapter 3. Installing Camera & Network Setup SW1-#1 SW1-#2 SW1-#3 SW1-#4 SW1-#5 SW1-#6 SW1-#7 SW1-#8 NETWORK PTZ CAMERA User Manual...
  • Page 25 SW1-#1 SW1-#2 SW1-#3 SW1-#4 SW1-#5 SW1-#6 SW1-#7 SW1-#8 NETWORK PTZ CAMERA User Manual...
  • Page 26 Chapter 3. Installing Camera & Network Setup SW1-#1 SW1-#2 SW1-#3 SW1-#4 SW1-#5 SW1-#6 SW1-#7 SW1-#8 NETWORK PTZ CAMERA User Manual...
  • Page 27 SW1-#1 SW1-#2 SW1-#3 SW1-#4 SW1-#5 SW1-#6 SW1-#7 SW1-#8 NETWORK PTZ CAMERA User Manual...
  • Page 28 Chapter 3. Installing Camera & Network Setup SW1-#1 SW1-#2 SW1-#3 SW1-#4 SW1-#5 SW1-#6 SW1-#7 SW1-#8 NETWORK PTZ CAMERA User Manual...

  • Page 29: Preparing Adapter And Cable

    3.4. Preparing Adapter and Cable - Power Adapter The SNP-3370TH/3301H uses an AC24V 2.5A power adapter for the power supply. Plug the power adapter into a power outlet. Chart 3-1. Electrical Resistance of Copper Wire at [20° (68°)] Copper Wire Gauge (AWG) #24(0.22°)

  • Page 30: Connecting Installing Monitor

    Chapter 3. Installing Camera & Network Setup 3.5. Connecting Installing Monitor Connect the cable to the camera’s rear video output terminal and the installation monitor's video input terminal. 37x/30x PTZ Network Camera Monitor SNP-3370TH/3301H • The wiring varies depending on your monitor type and peripheral devices; please refer to the user manual for each device. • Please make sure the monitor and camera are turned off when connecting them. • As shown in the picture below, set the 75Ω/Hi-Z switch of each device to Hi-Z for the intermediate video receiver and to 75Ω for the end device. SNP-3370TH/3301H...

  • Page 31: Preparing & Installing Camera Bracket

    3.6. Preparing & Installing Camera Bracket For installation guidelines for brackets and housings, refer to the installation manual that is enclosed with the bracket or housing. Internet PC Web View RJ45 Cable Control Connection CONTROLLER (SUB) CONTROLLER (MAIN) NETWORK PTZ CAMERA User Manual...

  • Page 32: Installation Suggestions For Bracket Types

    Chapter 3. Installing Camera & Network Setup 3.7. Installation Suggestions for Bracket Types To install the camera on a wall or ceiling, please purchase and use an extra wall mount: STB-300PW for walls, STB-300PP for ceilings or STB-355PPM for parapet For more detailed instructions, please refer to the bracket’s user manual.
  • Page 33 Caution • D o not connect the camera to a power outlet until the installation is complete. Supplying power in the middle of the installation may cause fire or damage the product. Parapet Mount (STB-355PPM) Setup Box (STB-270B) NETWORK PTZ CAMERA User Manual...
  • Page 34 Chapter 3. Installing Camera & Network Setup On-wall Mount Type Installation Example How to Set Up Install Base • 1. Open Hinged Door Knob As shown in the picture below, gently press and lift up the handle of the hinged door on the bottom of the install base.
  • Page 35 Secure Install Base to Bracket • 1. Assemble Bracket and Install Base Assemble the install base and bracket following the screw directions. Make sure to keep the installation direction guide at the front. Arrow 2. Secure Bracket and Install Base Using 2 hexagon screws, secure the assembled bracket and install base.
  • Page 36 Chapter 3. Installing Camera & Network Setup Attach Camera • 1. Assemble Camera and Install Base Assemble the install base and camera by matching the installation direction guides. 2. Attach Camera Turn the camera frame counterclockwise until the protrusions on the camera frame and install base become matched perfectly.
  • Page 37 Secure Camera and Attach Safety Cable • 1. Secure Camera and Install Base As shown in the picture below, secure the install base and camera using 3 hexagon screws. 2. Connect Safety Cable Hook the safety cable on the back of the camera to the loop on the bracket.

  • Page 38: Network Configuration & Connection Via Ip Installer

    Chapter 3. Installing Camera & Network Setup 3.8. Network Configuration & Connection via IP Installer Item Description Model name of the connected camera. Device Name Click the column to sort the list by model name. However, search will be stopped if clicked during the search. Displays either <Static>...
  • Page 39 Item Description IPv4 Scans for cameras with the IPv4 setting. IPv6 Scans for cameras with the IPv6 setting. Scans for cameras that are currently connected to the network. Search However, this button will be grayed out if neither IPv4 nor IPv6 is checked. Auto Set The IP Installer automatically configures the network settings.
  • Page 40 Chapter 3. Installing Camera & Network Setup 3. In the <Address> pane, provide the necessary information. MAC (Ethernet) Address : The MAC (Ethernet) address of the applicable camera will be set automatically so you don't need to input it manually. If using an IP router •...
  • Page 41 5. Enter the password. This is the login password for the “admin” user who accesses the camera. The default password is “4321”. 6. Click [OK]. Manual network setup will be completed. 7. When the manual setup including IP is completed, the camera will restart. If the IP router has more than one camera connected •...
  • Page 42 Chapter 3. Installing Camera & Network Setup 1. Select a camera in the search list. Find the MAC (Ethernet) address labeled on the rear of the camera. Both the [Auto Set] and [Manual Set] buttons will be activated. 2. Click [Auto Set]. The Auto Setting dialog appears.
  • Page 43 Dynamic IP Setup Dynamic IP Environment Setup • Example of the Dynamic IP environment - If an IP router, with cameras connected, is assigned an IP address by the DHCP server - If connecting the camera directly to modem using the DHCP protocols - If IPs are assigned by the internal DHCP server via the LAN Checking the Dynamic IP •...
  • Page 44 Chapter 3. Installing Camera & Network Setup Connecting to the Camera from a Remote PC via the Internet Since using the IP Installer on a remote computer that is not in the IP Router’s network cluster is not allowed, users can access cameras within an IP Router’s network by using the camera’s DDNS URL.

  • Page 45: Connecting To The Camera

    3.9 Connecting to the Camera Normally, you would • 1. Launch the Internet browser. 2. Type the IP address of the camera in the address bar. ex) • IP address (IPv4) : 192.168.1.100  http://192.168.1.100 - the Login dialog should appear. • IP address (IPv6) : 2001:230:abcd: ffff:0000:0000:ffff:1111  http://[2001:230:abcd:ffff:0000:0000: ffff:1111] If the HTTP port is other than 80 •...
  • Page 46 IP when you try to access the device. To add the IP address to the <DDNS> server, visit www.samsungipolis.com and register your device, and set the DDNS option to <Samsung DDNS> before providing the user ID for the DDNS server.
  • Page 47 4. Once you have moved to the "Config → Network" page, configure the network settings for the SNP-3370TH/3301H network camera. To save the new settings, press <Apply>. LAN / xDSL / DHCP Setup  Category Description Enter the network information of the camera to connect it to a local network or assign it to a static IP.
  • Page 48 Chapter 3. Installing Camera & Network Setup Port Setup  Category Description Select a service port; Port the default is 80. Notes When a device is connected to a cable or xDSL modem, its IP address keeps changing each time it attempts to connect to the ISP (Internet Service Provider) so you cannot check the new IP address of the device.

  • Page 49: Chapter 4. Using Web Viewer

    Chapter 4. Using Web Viewer 4.1. Using Web Viewer 4.1.1. Login Enter the IP address of your camera in an internet browser, and then press Enter to connect to the Web Viewer login page. Enter your user ID and password, and then click <Login> to move to the next page. Notes The default administrator login information is ID: admin, and PW: 4321.

  • Page 50: Monitoring Screen

    The monitoring screen consists of a menu area for the camera and video settings and a display area for the video feed from the camera. 1Ch Display Displays only one video in the display area; the SNP-3370TH/3301H supports only one channel at this time. Flip Image Inverts the screen from top to bottom.
  • Page 51 Stretch Image Expands the screen to the size of 4CIF when selecting CIF and QCIF for resolution. Caution • This Stretch Image option is not available at 4CIF resolution. Information Displays information about the current channel: name, time, date, etc. NETWORK PTZ CAMERA User Manual...
  • Page 52 Chapter 4. Using Web Viewer Save Image Saves the channel screen as a JPEG file. Basic Select a screen resolution and image compression type. • R esolution (For more instructions on selecting a resolution, please refer to the Video Setup → Video/Audio page.) - 4CIF - CIF - QCIF...
  • Page 53 Changes the direction to which the camera faces. Clicking the button displays a circular button as shown below. Click an arrow on the circular button to rotate the camera in that direction. Adjusts the zoom and focus of the camera. Clicking the button displays a circular button as shown below.
  • Page 54 Chapter 4. Using Web Viewer Alpha Blending Makes changed parts appear half-transparent. RESET Select the current screen as the background image. For more information about "Video Analytics" please refer to ※ 4.2.1.4 Video Analytics. Relay Turns a connected relay on or off. Turns a connected AUX on or off.

  • Page 55: Administrator Page

    4.2. Administrator Page 4.2.1. Video Setup The following page appears when selecting at the top of the screen. Buttons on the left side of the screen move to the relevant menu page. 4.2.1.1. Video / Audio Category Description Select a resolution according to a video format: H.264/MPEG-4 or M-JPEG. Video Compression You can also adjust the frame rate and quality of each video format.
  • Page 56 Chapter 4. Using Web Viewer Max User Connection Select a number to limit the concurrent users. Adjusts the sensitivity of an audio mic. Mic. Sensitivity Set this to Low for an amplifiable mic and High for others. (Set to Low for non- mic line-in signals.) Caution • New settings are saved only if you click the...

  • Page 57: Streaming

    4.2.1.2. Streaming ■Continuous JPEG Image Transmission Category Description Check to use the Continuous JPEG Image Transmission option. FrameRate Select a number of frames per second. Server Name Enter the domain name or IP address of your FTP server. Server Port Enter the port number of your FTP server.
  • Page 58 Chapter 4. Using Web Viewer ■Streaming Engine Configure the RTP/RTSP streaming service. Category Description RTSP/TCP Check to use RTSP/TCP. Services RTP/UDP Check to use RTP/UDP. RTP/Multicast Check to use RTP/Multicast. RTP/Multicast IP Enter an IP address for RTP Multicast. RTP/Multicast Port Enter a port number for RTP Multicast.
  • Page 59 ■ How to Use The Streaming Engine Please follow the instructions below to use the streaming engine. We recommend using VLC Media Player for the streaming engine. (Version: 1.0.1 or higher) Step 1) Set Up Streaming Page ❍ Select a desired function on the streaming engine, and then press <Apply>. Step 2) Run VLC Media Player ❍...
  • Page 60 Chapter 4. Using Web Viewer NETWORK PTZ CAMERA User Manual...
  • Page 61 Notes Checking Use RTP Over RTSP (TCP) activates RTSP/TCP Connection in the Streaming Engine → Services menu. To use RTP/UDP and RTP/Multicast, do not check the box. • In the menu bar, select Media (M), and then Open Network Stream (N). NETWORK PTZ CAMERA User Manual...
  • Page 62 Chapter 4. Using Web Viewer • Depending in the type of video, enter an address similar to the examples shown in the following chart, and then click Play (P). (When using the default RTSP port number, 554, you may skip entering the port number.) The followings are examples of addresses for network streaming. Address Streaming Engine Settings rtsp://<IP>:<SERVICE PORT>/mpeg4unicast For RTSP/TCP and RTP/UDP rtsp://<IP>:<SERVICE PORT>/h264unicast...

  • Page 63: Motion Detection

    4.2.1.3. Motion Detection Configure the camera’s Motion Detection operation. Notes : Selected Area, : Other Areas. Category Description Enable Check to enable Motion Detection. Select a sensitivity level for motion detection according to the video display Sensitivity settings. 5 levels are available, and 5 is the most sensitive. Caution • New settings are saved only if you click the button at the bottom of the screen.
  • Page 64 Chapter 4. Using Web Viewer 4.2.1.4. Video Analytics Category Description Enable Check to enable Video Analytics. Select a sensitivity level for motion detection according to the video display Sensitivity settings. 5 levels are available, and 5 is the most sensitive. Transition Time Shows the period of time maintaining a changed screen for detection.

  • Page 65: Privacy

    4.2.1.5. Privacy For privacy protection, you can specify areas to hide. When selecting an area on the screen, the area is masked in gray. Category Description Privacy zone Indicates the number of the Privacy Zone. Enable Select On or Off to apply the selected Privacy Zone on the screen. Set Privacy Defines a selection as a Privacy Zone.
  • Page 66 Chapter 4. Using Web Viewer Caution • S et Pan and Tilt range to be within 30 degree when selecting a Privacy area. When right-clicking on the screen, the following menu appears. Descriptions for each menu are as below : Category Description Audio Turns on audio. Use a mic. Preset Sets the selected area as a preset. Area Zoom Zooms in on a selected area.

  • Page 67: Camera

    - SLOW/MEDIUM/FAST: Adjusts the zoom operation speed.  Digital Zoom Enables the maximum digital zoom. Up to 12x digital zoom can be selected to achieve a maximum combined zoom of 444x (SNP-3370TH) or 360x (SNP-3301H). NETWORK PTZ CAMERA User Manual...
  • Page 68 ■Back Light This feature is achieved by our innovative SV-IV DSP chipset. Unlike other cameras, this SNP-3370TH/3301H enables you to see clearly both an object and the background, even when the object is in extreme backlight .  Back Light Mode : - OFF : Disables the Backlight mode.
  • Page 69 Caution • WDR is disabled if the shutter is in Manual mode. • During WDR operation, noise, discoloration, spots, and snow may occur depending on lighting conditions. If they occur, stop using WDR. • When selecting WDR, AGC Manual is disabled. - USER : Select an area for which to use the Backlight feature. • WINDOW ON : Select to use the Area Selection window. • DIRECTION : ALL – Moves the Area Selection window in a desired direction. Detail – Adjusts the shape of the Area Selection window. - HLC : Activates the Highlight Compensation mode. The HLC settings selectively eliminate highlights in a restricted environment such as the entrance to an apartment parking lot or gas station, and is useful to detect small objects like car license plates.
  • Page 70 AGC (Automatic Gain Control) adjusts the camera’s gain control and the screen brightness if the camera has captured an object under low-light conditions. ■SSNR (Samsung Super Noise Reduction) Reduces background noise in low-light images. - OFF : Disables the noise reduction function.
  • Page 71 ■lmage Adj (DAY/NIGHT)  Sharpness : Sharpens image outlines.  Color : Adjusts the color density of an image. Caution • A uto mode is disabled when AGC is turned off. This function is only available when Color or B/W mode is selected. • Using B/W mode under sunlight or in halogen lighting may decrease the focusing performance. ■Others Stabilizer : The stabilizer compensates for camera vibration as a result of wind and other causes.
  • Page 72 Chapter 4. Using Web Viewer  Image Hold While the camera is operating in the Group or Tour Search mode, this feature pauses the monitoring screen at a previous preset until the camera reaches the next preset location. This is useful to help the screen observer maintain a constant watch and to monitor multiple locations within a network.
  • Page 73 ■Status Displays the settings and version of the dome camera. - Cam Model : Indicates the model name of the camera. - Protocol : Indicates the type of protocol that is used for the camera. - Duplex : Supports one- and two-way communications. - Baud Rate : Displays the selected baud rate.

  • Page 74: Record

    Chapter 4. Using Web Viewer 4.2.1.7. Record Use this menu to save image data to an SD memory card. ■Recording Setup Category Description Target Stream Select a stream to save. Pre alarm Select a time to start saving an event prior to its occurrence. Post alarm Select a time to finish saving an event after its occurrence.

  • Page 75: Replay / Backup

    Caution • If Overwrite is not checked and the SD memory card is full, the camera stops recording data. • T his camera is compatible only with SD cards; MMC cannot be used. Do not insert an SD card the wrong way round; it may damage the slot. • Only 1GB to 2GB SD and 4GB SDHC cards are supported. • We recommend the FAT32 format. • Please turn off the camera before removing the SD card; the data may be damaged otherwise. • If using 4CIF resolution, the camera saves only 1fps for both H.264, MPEG-4 and M-JPEG. 4.2.1.8. Replay / Backup Configure this menu to record Motion Detection and Sensor events upon their occurrence. You can also watch a recorded event using this menu. Caution • For the Backup operation, only 1 file can be backed up at a time.
  • Page 76 Chapter 4. Using Web Viewer Category Description Total: Indicates the total capacity of an SD memory card. Storage Size Storage Free: Indicates the free space of an SD memory card. Informa Event Type: Displays the number of available files per event type: MD (Motion -tion Total Clips Detection), SD (Sensor Detection), TR(Tracking) and VA (Video Analytics).

  • Page 77: Ptz Page

    4.2.2. PTZ Page The following page appears when selecting at the top of the screen. ■Preset Setup To save a desired location for the Pan/Tilt or Zoom/Focus operation along with detailed camera settings for the location, configure the following options. Category Description Number...
  • Page 78 Chapter 4. Using Web Viewer ■Sequence Setup You can configure detailed sequence settings for each camera mode. Available camera modes are Swing, Group, Tour, Trace, and Auto Run, and they are described in the chart below. Category Description Swing Commands the camera to move between 2 selected presets, monitoring the route. Recalls groups of multiple preset locations consecutively.

  • Page 79: Swing

    4.2.2.1. Swing ■Swing Setup Category Description Mode 3 modes are available: Pan Swing, Tilt Swing, and P&T Swing. Pan Swing Activates only the Pan operation for Swing monitoring. Sequence Setup Tilt Swing Activates only the Tilt operation for Swing monitoring. P&T Swing Activates both the Pan and Tilt operations for Swing monitoring.

  • Page 80: Group

    Chapter 4. Using Web Viewer 4.2.2.2. Group ■Group Setup Category Description Group No. Information on a maximum of 6 groups can be saved. Preset No. Select a preset number to add the preset to a selected group. Speed Select the camera speed to move between presets. (Levels 1 to 64 are available.) DWT(Dwell Time) Select the number of seconds to keep the PTZ camera on a preset location for monitoring.

  • Page 81: Tour

    4.2.2.3. Tour ■Tour Setup Category Description Group No. Up to 6 group numbers can be saved. Select the number of seconds to keep the PTZ camera on the last preset of a group DWT(Dwell Time) before moving to the next group. Caution • A preset is added in the Preset No. if you click the button at the bottom of the screen.

  • Page 82: Trace & Auto Run

    Chapter 4. Using Web Viewer 4.2.2.4. Trace & Auto Run ■PTZ Trace Setup Category Description Trace No. Up to 4 traces can be saved. Replay Replays a route saved by the Trace function. Pressing the Memorize button starts saving the route of the Pant/Tilt or Zoom/Focus Memorize operation automatically.

  • Page 83: Tracking

    4.2.2.5. Tracking ■Preset Setup Category Description Auto Track Turns Auto Track on or off. Adjusts the height of the camera. Tracking performance may decrease if the Camera Height camera height is not adjusted properly. (Height: 2.5m ~ 30m) Small Zooms in on a tracking object up to 1/4 of the screen height. Object Medium Zooms in on a tracking object up to 2/4 of the screen height.
  • Page 84 Chapter 4. Using Web Viewer Enables setting a maximum duration to follow an object. When the duration Auto Release expires, the camera stops following the object and returns to the start position to follow another objects. Commands the camera to stay on the location the last object stopped at instead of returning to the initial position.

  • Page 85: Config Page

    4.2.3. Config Page The following page appears when selecting at the top of the screen. Buttons on the left side of the screen move to the relevant menu page. 4.2.3.1. Network ■Interface LAN, xDSL, and DHCP options are available depending on your network environment. Category Description If the camera uses a static IP, enter the network information of the camera.
  • Page 86 Chapter 4. Using Web Viewer ■DDNS Check to use the DDNS service. Category Description Check to use the DDNS service. Server Enter a DDNS server address; our DDNS server is at www.samsungipolis.com. Host Name Enter the host name of the camera that is registered to the DDNS server. ■How to Use DDNS Our DDNS server registration procedures are as follow: Step 1) Sign up for membership on the iPOLiS website at:...
  • Page 87 Pic 4-2. Membership Signup : Agree to the Terms of Service Pic 4-3. Membership Signup : Enter Personal and Company Information NETWORK PTZ CAMERA User Manual...
  • Page 88 Chapter 4. Using Web Viewer Step 2) Log in to the website, and then register your camera. ❍ Pic 4-4. Login Pic 4-5. Registered Device List NETWORK PTZ CAMERA User Manual...
  • Page 89 Pic 4-6. Register Camera (Check the availability for your desired domain name.) Pic 4-7. Device List (The camera will be listed if it is successfully registered.) NETWORK PTZ CAMERA User Manual...
  • Page 90 Step 3) Configure the camera with the DDNS information. ❍ • Select [Config → Network] on the network camera webpage. • Click on Use under the DDNS options to enable the service, and then enter the address of the DDNS server. • Enter the Host Name used to register the camera on the iPOLiS website Now the SNP-3370TH/3301H is set up with the DDNS service. NETWORK PTZ CAMERA User Manual...
  • Page 91 Step 4) Log in to the iPOLiS website and check the connection status of the camera ❍ in your Product List. Pic 4-8. Product List Press <Check> next to the “Product Information” to check the information for a connected device. Pic 4-9.
  • Page 92 Chapter 4. Using Web Viewer Click the <Shortcut> button under “View Video” to move to the login page of a selected product. The <Modify> and <Delete> buttons under “Product Management” are to modify and delete the information for a device that is registered on your Product List. They move to corresponding pages, however, only if you enter the correct password.

  • Page 93: Ip Filtering

    4.2.3.2. IP Filtering You can allow or deny certain IPs. Category Description IP filtering Check on Use to enable IP Filtering. Determines action on an IP displayed in the Filtering Rules pane. Default policy Allow: Allows connections for the IP. Deny: Rejects connections for the IP.

  • Page 94: Alarm Sensor

    Chapter 4. Using Web Viewer 4.2.3.3. Alarm Sensor Configure the options to use the Alarm services by attaching a sensor to the camera. ◊Digital In(Sensor) Setup Category Description Use. Check to use a sensor. “Normal Open” and “Normal Close” are available choices when selecting the type for a Type connected sensor.
  • Page 95 Check to transfer information about certain events to your FTP server: sensor (Sensor 1 ~4), motion detection (MD), video analytics(VA) or Tracking(TR). Check to send out information about certain events via e-mail: sensor (Sensor 1~4), Mail motion detection (MD), video analytics(VA) or Tracking(TR). Check to save the video file of certain events to an SD memory card: sensor (Sensor Recording 1~4), motion detection (MD), video analytics(VA) or Tracking(TR).

  • Page 96: E-Mail-Ftp (Alarm)

    Chapter 4. Using Web Viewer 4.2.3.4. E-mail-FTP (Alarm) Enter the information for your FTP server and e-mail address to transfer data to when the alarm activates. ■E-mail/FTP Setup Enter the information for your FTP server and e-mail address to transfer data to when the alarm activates.
  • Page 97 Recipient E-mail Enter an e-mail address to transfer data to when the alarm activates. Address Sender E-mail Enter an e-mail address to transfer data to when the alarm activates. Address SMTP Server Name If you use an e-mail server, enter the name of the e-mail SMTP server. E-mail Enter an ID to connect to your e-mail server.

  • Page 98: System

    Chapter 4. Using Web Viewer 4.2.4. System The following page appears when selecting at the top of the screen. Buttons on the left side of the screen move to a relevant menu page. 4.2.4.1. Product Info ■Product Info Category Description Model Displays the model name of the camera.

  • Page 99: User

    Caution • N ew settings are saved only if you click button at the bottom of the screen. button cancels new settings. 4.2.4.2. User You can change the password of the administrator ID and configure user accounts on this page. Category Description Administrator Password Change the password for the administrator account. Change Check on or off to allow guest access to the main viewer;...
  • Page 100 Chapter 4. Using Web Viewer Category Description Video Allows using video-related options: compression and resolution. Control Allow outputting audio, alarms, and controlling the camera PTZ operation. Audio-In Allows inputting audio. Check to activate an account. (Unchecked users are not allowed to log in.) • e.g.1) To restrict a user from controlling the camera: uncheck Control.

  • Page 101: Time

    4.2.4.3. Time ■Current Time Displays the current time. ■Time Zone Select the GMT and city of the camera. Check Use Daylight Saving Time to apply DST according to your city and country. ■Time Setup Category Description Date Configures the current date of the camera. Time Configures the current time of the camera.

  • Page 102: Log Message

    Chapter 4. Using Web Viewer 4.2.4.4. Log Message Category Description Displays system logs in 5 different categories: Device, Network, User, Syslog (System Log) Configuration, and Etc. Select a category and then press Search to display logs. Selecting All displays all available information regarding System Log. Displays event logs in 5 different categories: Motion Detection, Sensor Input, Evtlog (Event Log) Relay Output, and Etc.

  • Page 103: Upgrade

    4.2.4.5. Upgrade Updates the program of the SNP-3370TH/3301H network camera. ■System Upgrade Configuration Category Description SNP-3370TH/3301H Firmware Upgrades the firmware of the network camera. Current Version Displays the current firmware version of the camera along with the latest Last Updated updated date and time.

  • Page 104: Chapter 5. Troubleshooting

    Chapter 5. Troubleshooting Chapter 5. Troubleshooting If you are having problems with the product, please consult the following information first. If the problem persists, contact your vendor. Problem Cause and Solution ▶ Make sure the camera is connected to a network. The controller does not control the camera.
  • Page 105 Problem Cause and Solution Afterimages appear on the screen. ▶ Check the Sens-Up settings. The camera switches between color and B&W ▶ Adjust Duration and Dwell Time in the Day & Night menu. modes too frequently. ▶ Check if the power cable is securely connected to the camera and the monitor.

  • Page 106: Pc Requirements

    ▶ When using an extra network device such as a hub or IP router, check if the device is in operation. ▶ Open a command prompt and check if the SNP-3370TH/3301H network camera is connected to the network. Regular Power Cord Check •...

  • Page 107: Specifications

    Specifications Camera Specification Items Description Camera Type Color/BW Color Vertical Double Density Interline Device Transfer CCD Size 1/4 inch Image Scan Interlaced Scan Total NTSC : 811 x 508 / PAL : 795 x 596 Pixels Effective NTSC : 768 x 494 / PAL : 752 x 582 Horizontal Internal Mode NTSC : 15,734 Hz / PAL : 15,625 Hz...
  • Page 108 '-5˚~185˚ Number of Preset 255 ea Preset, Swing, Group, Tour, Trace, PTZ Mode Auto Run Communication Interface RS-485/422 SAMSUNG T/E, PELCO-P/D, Remote Control Protocol Panasonic, Honeywell, AD Vicon Operating Temperature '-50˚C ~ +50˚C (Fan/Heater Built-in) Environmental 20% to 80% RH...
  • Page 109 Network Specification Items Description Embedded Linux Flash memory 128M byte 256M byte Ethernet RJ-45 (10/100BASE-T) Network Board Hardware Video Out VBS 1.0Vp-p Audio Line In / Line Out SD Memory Slot Yes (SD/SDHC) Input 4 ea Alarm Output 2 ea H.264 / MPEG4 / MJPEG Multiple Compression Codec...
  • Page 110 Web Browser Viewer PTZ Control (Default) Plug-in ActiveX Control UI Language English S/W upgrade Using Web viewer UI Video Player RTP/RTSP streaming Quicktime, VLC player Video Management Samsung CMS S/W, 3rd Party S/W Software appliction Application IP Installation NETWORK PTZ CAMERA User Manual...

  • Page 111: Dimension

    Dimension 248 244 148 162 NETWORK PTZ CAMERA User Manual...
  • Page 112 LGPL. You may obtain the complete Corresponding Source code from us for a period of three years after our last shipment of this product by sending email to help.cctv@samsung.com If you want to obtain the complete Corresponding Source code in the physical medium such as CD- ROM, the cost of physically performing source distribution might be charged.
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