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Related Manuals for Dell P78F
Summary of Contents for Dell P78F
- Page 1 Inspiron 5582 Service Manual Regulatory Model: P78F Regulatory Type: P78F001...
- Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2018 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.
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Page 3: Table Of Contents
Contents 1 Before working inside your computer......................7 Before you begin ................................7 2 After working inside your computer....................... 8 3 Safety instructions............................9 Electrostatic discharge—ESD protection........................9 ESD field service kit ................................ 10 Components of an ESD field service kit........................10 ESD protection summary ............................10 Transporting sensitive components.......................... - Page 4 14 Removing the solid-state drive/Intel Optane memory module..............28 Prerequisites..................................28 Procedure..................................28 15 Replacing the solid-state drive/Intel Optane memory module..............30 Procedure..................................30 Post-requisites.................................. 31 Procedure to move the screw mount..........................31 16 Removing the hard drive..........................33 Prerequisites..................................33 Procedure..................................33 17 Replacing the hard drive..........................35 Procedure..................................35 Post-requisites..................................36 18 Removing the heat sink..........................
- Page 5 Post-requisites..................................44 26 Removing the power-adapter port......................45 Prerequisites..................................45 Procedure..................................45 27 Replacing the power-adapter port......................46 Procedure..................................46 Post-requisites..................................46 28 Removing the wireless card........................47 Prerequisites..................................47 Procedure..................................47 29 Replacing the wireless card........................49 Procedure..................................49 Post-requisites..................................49 30 Removing the display assembly......................... 50 Prerequisites..................................
- Page 6 System diagnostic lights..............................74 Flashing BIOS (USB key)..............................75 Flashing the BIOS................................76 Enabling Intel Optane memory............................76 Disabling Intel Optane memory............................76 WiFi power cycle................................76 Flea power release................................77 43 Getting help and contacting Dell........................ 78 Self-help resources................................78 Contacting Dell................................. 78 Contents...
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Page 7: Before Working Inside Your Computer
Before working inside your computer NOTE: The images in this document may differ from your computer depending on the configuration you ordered. Before you begin Save and close all open files and exit all open applications. Shut down your computer. Click Start > Power >... -
Page 8: After Working Inside Your Computer
After working inside your computer CAUTION: Leaving stray or loose screws inside your computer may severely damage your computer. Replace all screws and ensure that no stray screws remain inside your computer. Connect any external devices, peripherals, or cables you removed before working on your computer. Replace any media cards, discs, or any other parts that you removed before working on your computer. -
Page 9: Safety Instructions
Due to the increased density of semiconductors used in recent Dell products, the sensitivity to static damage is now higher than in previous Dell products. For this reason, some previously approved methods of handling parts are no longer applicable. -
Page 10: Esd Field Service Kit
It is recommended that all field service technicians use the traditional wired ESD grounding wrist strap and protective anti-static mat at all times when servicing Dell products. In addition, it is critical that technicians keep sensitive parts separate from all insulator parts while performing service and that they use anti-static bags for transporting sensitive components. -
Page 11: Transporting Sensitive Components
Transporting sensitive components When transporting ESD sensitive components such as replacement parts or parts to be returned to Dell, it is critical to place these parts in anti-static bags for safe transport. Lifting equipment Adhere to the following guidelines when lifting heavy weight equipment: CAUTION: Do not lift greater than 50 pounds. -
Page 12: Recommended Tools
Recommended tools The procedures in this document may require the following tools: • Philips screwdriver #1 • Flat-head screwdriver • Plastic scribe Recommended tools... -
Page 13: Screw List
Screw list NOTE: When removing screws from a component, it is recommended to note the screw type, the quantity of screws, and then place them in a screw storage box. This is to ensure that the correct number of screws and correct screw type is restored when the component is replaced. - Page 14 Component Secured to Screw type Quantity Screw image Touchpad bracket Palm-rest and keyboard M2x3 assembly Touchpad Palm-rest and keyboard M2x2 Big Head assembly Display assembly Palm-rest and keyboard M2.5x5 assembly Screw list...
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Page 15: Removing The Base Cover
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Remove the six screws (M2x7) that secure the base cover to the palm-rest and keyboard assembly. - Page 16 Peel off the tape that secures the battery cable to the battery. Peel the tape that secures the battery cable to the battery-cable connector. Disconnect the battery cable from the system board. Turn the computer over, open the display, then press and hold the power button for 15 seconds to ground the system board. Removing the base cover...
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Page 17: Replacing The Base Cover
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Close the display and turn the computer over. Connect the battery cable to the system board. - Page 18 Tighten the three captive screws that secure the base cover to the palm-rest and keyboard assembly. Replace the six screws that secure the base cover to the palm-rest and keyboard assembly. Replacing the base cover...
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Page 19: Removing The Battery
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover. - Page 20 Removing the battery...
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Page 21: Replacing The Battery
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Align the screw holes on the battery with the screw holes on the palm-rest and keyboard assembly. -
Page 22: Post-Requisites
Post-requisites Replace the base cover. Replacing the battery... -
Page 23: Removing The Coin-Cell Battery
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Removing the coin-cell battery resets the BIOS setup program’s settings to default. It is recommended that you note the BIOS setup program’s settings before removing the coin-cell battery. -
Page 24: Replacing The Coin-Cell Battery
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Adhere the coin-cell battery to the palm-rest and keyboard assembly. -
Page 25: Removing The Memory Modules
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover. -
Page 26: Replacing The Memory Modules
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Locate the memory modules on the system board and lift the mylar that covers the memory modules. -
Page 27: Post-Requisites
Post-requisites Replace the base cover. Replacing the memory modules... -
Page 28: Removing The Solid-State Drive/Intel Optane Memory Module
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites CAUTION: You need to disable the Intel Optane memory before removing Intel Optane memory module from your computer. For... - Page 29 Removing the solid-state drive/Intel Optane memory module...
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Page 30: Replacing The Solid-State Drive/Intel Optane Memory Module
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Solid-state drives are fragile. Exercise care when handling the solid-state drive. -
Page 31: Post-Requisites
Post-requisites Replace the base cover. CAUTION: Enable the Intel Optane memory after you replace the Intel Optane memory module. For more information about enabling the Intel Optane memory, see Enabling Intel Optane memory. Procedure to move the screw mount This computer supports two solid-state drive form factors: •... - Page 32 Replacing the solid-state drive/Intel Optane memory module...
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Page 33: Removing The Hard Drive
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive. - Page 34 Remove the four screws (M3x3) that secure the hard-drive bracket to the hard drive. Remove the hard-drive bracket off the hard drive. Removing the hard drive...
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Page 35: Replacing The Hard Drive
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive. -
Page 36: Post-Requisites
Post-requisites Replace the battery. Replace the base cover. Replacing the hard drive... -
Page 37: Removing The Heat Sink
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. WARNING: The heat sink may become hot during normal operation. Allow sufficient time for the heat sink to cool before you touch it. -
Page 38: Replacing The Heat Sink
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Incorrect alignment of the heat sink can damage the system board and processor. -
Page 39: Removing The Fan
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover. -
Page 40: Replacing The Fan
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Align the screw holes on the fan with the screw holes on the palm-rest and keyboard assembly. -
Page 41: Removing The Speakers
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover. -
Page 42: Replacing The Speakers
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Using the alignment posts, align and place the speakers on the palm-rest and keyboard assembly. -
Page 43: Removing The I/O Board
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover. -
Page 44: Replacing The I/O Board
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Place the I/O board on the palm-rest and keyboard assembly, and then align the screw holes on the I/O board with the screw holes on the palm-rest and keyboard assembly. -
Page 45: Removing The Power-Adapter Port
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover. -
Page 46: Replacing The Power-Adapter Port
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Place the power-adapter port into the slot on the palm-rest and keyboard assembly, and then align the screw hole on the power- adapter port with the screw hole on the palm-rest and keyboard assembly. -
Page 47: Removing The Wireless Card
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover. - Page 48 Removing the wireless card...
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Page 49: Replacing The Wireless Card
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure CAUTION: To avoid damage to the wireless card, do not place any cables under it. -
Page 50: Removing The Display Assembly
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover. - Page 51 Removing the display assembly...
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Page 52: Replacing The Display Assembly
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure CAUTION: Place the computer on a soft and clean surface to avoid scratching the display. -
Page 53: Post-Requisites
Post-requisites Replace the wireless card. Replace the base cover. Replacing the display assembly... -
Page 54: Removing The Power Button
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover. -
Page 55: Replacing The Power Button
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Place the power button or power button with fingerprint reader into the slot on the palm-rest and keyboard assembly. -
Page 56: Removing The System Board
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board. - Page 57 Remove the five screws (M2x2) that secure the system board to the palm-rest and keyboard assembly. Lift the system board off the palm-rest and keyboard assembly. Removing the system board...
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Page 58: Replacing The System Board
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board. -
Page 59: Post-Requisites
Post-requisites Replace the display assembly. Replace the wireless card. Replace the heat sink. Replace the fan. Replace the solid-state drive/Intel Optane memory module. Replace the coin-cell battery. Replace the memory modules. Replace the battery. Replace the base cover. Replacing the system board... -
Page 60: Removing The Touchpad
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover. - Page 61 Removing the touchpad...
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Page 62: Replacing The Touchpad
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Align the screw holes on the touchpad with the screw holes on the palm-rest and keyboard assembly. -
Page 63: Post-Requisites
Post-requisites Replace the battery. Replace the base cover. Replacing the touchpad... -
Page 64: Removing The Palm-Rest And Keyboard Assembly
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover. -
Page 65: Replacing The Palm-Rest And Keyboard Assembly
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Place the palm-rest and keyboard assembly on a clean and flat surface. -
Page 66: Device Drivers
Device drivers Intel Chipset Software Installation Utility In the Device Manager, check if the chipset driver is installed. Install the Intel chipset updates from www.dell.com/support. Video drivers In the Device Manager, check if the video driver is installed. Install the video driver update from www.dell.com/support. -
Page 67: System Setup
Entering BIOS setup program Turn on (or restart) your computer. During POST, when the DELL logo is displayed, watch for the F2 prompt to appear, and then press F2 immediately. NOTE: The F2 prompt indicates that the keyboard is initialized. This prompt can appear very quickly, so you must watch for it, and then press F2. -
Page 68: System Setup Options
• Access System Setup by pressing F2 key • Bring up the one-time boot menu by pressing F12 key The one-time boot menu displays the devices that you can boot from including the diagnostic option. The boot menu options are: •... - Page 69 General-System Information Processor L2 Cache Displays the processor L2 Cache size. Processor L3 Cache Displays the processor L3 Cache size. HT Capable Displays whether the processor is HyperThreading (HT) capable. 64-Bit Technology Displays whether 64-bit technology is used. Device Information SATA-0 Displays the SATA-0 device information of the computer.
- Page 70 System Configuration Keyboard Illumination Enables you to choose the mode of the keyboard illumination feature. Keyboard Backlight Timeout on AC Enables you to define the timeout value for the keyboard backlight when a power adaper is plugged. Keyboard Backlight Timeout on Battery Enables you to define the timeout value for the keyboard backlight when the computer is running on battery.
- Page 71 Secure Boot Custom Mode Key Management Select the custom values for expert key management. Table 8. System setup options—Intel Software Guard Extensions menu Intel Software Guard Extensions Intel SGX Enable Enable or disable Intel Software Guard Extensions. Enclave Memory Size Set the Intel Software Guard Extensions Enclave Reserve Memory Size.
- Page 72 SupportAssist System Resolution Auto OS Recovery Threshold Control the automatic boot flow for SupportAssist System Resolution Console and for the Dell OS Recovery tool. SupportAssist OS Recovery Enable or disable the boot flow for the SupportAssist OS Recovery tool when certain system errors.
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Page 73: Clearing Cmos Settings
Clearing BIOS (System Setup) and System passwords To clear the system or BIOS passwords, contact Dell technical support as described at www.dell.com/contactdell. NOTE: For information on how to reset Windows or application passwords, refer to the documentation accompanying Windows or your application. -
Page 74: Troubleshooting
Running the ePSA diagnostics Turn on your computer. As the computer boots, press the F12 key as the Dell logo appears. On the boot menu screen, select the Diagnostics option. Click the arrow at the bottom left corner. -
Page 75: Flashing Bios (Usb Key)
Copy the BIOS setup program file to the bootable USB drive. Connect the bootable USB drive to the computer that needs the BIOS update. Restart the computer and press F12 when the Dell logo is displayed on the screen. Boot to the USB drive from the One Time Boot Menu. -
Page 76: Flashing The Bios
You may need to flash (update) the BIOS when an update is available or when you replace the system board. Follow these steps to flash the BIOS: Turn on your computer. Go to www.dell.com/support. Click Product support, enter the Service Tag of your computer, and then click Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model. -
Page 77: Flea Power Release
NOTE: Some ISPs (Internet Service Providers) provide a modem/router combo device. Turn off your computer. Turn off the modem. Turn off the wireless router. Wait for 30 seconds. Turn on the wireless router. Turn on the modem. Turn on your computer. Flea power release Flea power is the residual static electricity that remains on the computer even after it has been powered off and the battery has been removed. -
Page 78: Getting Help And Contacting Dell
Getting help and contacting Dell Self-help resources You can get information and help on Dell products and services using these self-help resources: Table 15. Self-help resources Self-help resources Resource location Information about Dell products and services www.dell.com My Dell app...