Whirlpool WCG55US0HB - 30-inch Gas Cooktop with EZ-2-Lift Hinged Cast-Iron Grates Manual

KEY USAGE TIPS

Propane Gas Conversion

This cooktop is factory set for use with Natural gas. If you wish to use Liquid Propane, call a licensed professional to install the Propane gas conversion kit (included).

Placement of Burner Heads and Caps

All burner caps and burner bases should be properly installed BEFORE operating the cooktop. Check that each burner has the right size head and cap.
Refer to the "Assembling Your Cooktop" section for proper burner head placement details.

Lighting the Burners

All burners will click/spark when a knob is pushed in. A burner will light only if the knob is pushed in then turned counterclockwise to IGNITE.
To light the burners:

1. Push in the knob.
2. Turn the knob counterclockwise to IGNITE. Wait until you see a flame.
3. Turn the knob anywhere between Hi and Lo to the desired setting.
   Power failure: In case of a power failure, burners can be lit manually. Hold a lit match near the burner and turn the knob counterclockwise to IGNITE.

Cleaning the Burner: Tips

The burners should be kept clean. Spillovers should be cleaned immediately since they can clog the openings in the burners.

Before cleaning, make sure all controls are off and the cooktop is cool. For more information, see the "Care and Cleaning" section.

• Remove the burner cap from the base. Clean the burner cap with hot soapy water and then rinse it.
• Remove the burner base and clean the gas tube opening under the base.
• Clean clogged burner ports with a straight pin, needle or small-gauge wire as shown. Do not use a wooden toothpick or clean in the dishwasher.
  
  
• Gently clean the igniter with a damp cloth.

ASSEMBLING YOUR COOKTOP

Assembling the Burners

Check your model number. Then refer to the following for information specific to your burners.
WCG51US0D and WCG75US0D

WCG9

1. Standard burner
2. FlexHeat™ burner
3. Accusimmer ® Plus burner
4. Standard burner
5. Standard burner

Burner Head Placement

• Burner caps and heads are included with your cooktop.
• Always match the burner head size to the cap size.
• Always line up the hole in the burner head to the electrode.
• The cooktop comes with an extra Melt cap on WCG9 series models. This is a large cap with "MELT" and "FOR SMALLEST BURNER" printed on it. Use this cap over the smallest burner only.
• Standard, SpeedHeat™ and FlexHeat™ burners are similar in assembly. Note that there is no hole in the FlexHeat™ dual flame burner head to insert the electrode. The FlexHeat™ burner electrode (C) aligns with the semicircle notch in the head (B).
  Standard and SpeedHeat™ Burners
  
  1. Cap
  2. Head
  3. Electrode
     FlexHeat™ Burner
     
  1. Cap
  2. Head
  3. Electrode

Grate Placement

To install the grates, align the feet on the center grate with the indents on the cooktop. Then install the 2 outer grates by aligning the tabs on the center grate with the slots in the outer grates. Be sure to line up the slots and tabs for proper grate alignment.

1. Outer grate slot
2. Center grate tab

COOKTOP FEATURES

FlexHeat™ Burner
This burner has the flexibility of two burners in one, providing heat ranges from fast boiling to precise simmering.

• Power: Select Hi for preparing large quantities of food or to boil liquids quickly. For best results, rotate the knob to Hi in the Power range.
• Simmer: Use Simmer to slowly cook foods or to hold a simmer. For best results, rotate the knob to the end of the Simmer range. Only the small flame will light, making this the best burner for simmering or slow cooking.
  Dual Flame Burner
  
  1. Simmer range
  2. Power range

Accusimmer^® and Accusimmer^® Plus Burners
The Even-Heat™ Simmer burner is for simmering sauces. Position the knob closer to Melt for a more delicate simmer level.

Accusimmer ® Plus
NOTE: The melt cap is available on WCG9 series models only.
Melt: For melting chocolate or butter or an even more delicate simmer, the melt cap can be used in place of the standard burner cap on the smallest burner. Set the knob to the "Melt" position.
Remove the small burner cap and replace it with the larger Melt cap for delicate simmering. For less delicate simmering, use the small cap.

EZ-2-Lift™ Hinged Cast Iron Grates
Your cooktop comes with hinged grates for easier cleaning. The grates pivot upward and toward the back of the cooktop for easy access under the grates.
The grates will stop once they are moved to their vertical (fully open) position. A 20" (50.8 cm) minimum clearance from the countertop to the bottom of the upper cabinets/appliances is needed to fully open the grates.

Be sure to return the grates to their normal (down) position once cleaning is complete. The grates are removable for cleaning.
To attach the grates to their hinges, insert the grate slot over the hinge pin on the back of the cooktop. Be sure to keep the grate angled above the cooktop to avoid scratching the cooktop until the grate is seated on the hinge pin. Then position the grate down onto the cooktop.

1. Grate slot
2. Hinge pin

SpeedHeat™ Burner
Use the SpeedHeat™ burner for rapid boiling, searing and frying. The SpeedHeat™ burner is the left rear burner on 30" (76.2 cm) models and the center burner on 36" (91.4 cm) models.

CARE AND CLEANING

White Ice and Black Ice Collection
To complete the look of your White Ice or Black Ice Whirlpool kitchen appliances, coordinating knobs can be ordered. Gray grates are also
Stainless steel color knobs: order Part Number W10698166.
Gray grates: order Part Number W10594440 for model number WCG51US0DW or Part Number W10594443 for model number WCG51US6DW.

COOKING WITH YOUR COOKTOP

Cookware
Ideal cookware should have a flat bottom, straight sides and a well-fitting lid. The material should be medium to heavy thickness. Rough finishes may scratch the cooktop. Aluminum and copper cookware may be used but may leave permanent marks on the grates or cooktop. Use the chart below as a guide for cookware material.

Do not leave empty cookware on a hot surface cooking area or burner.

Canning
When canning for long periods, alternate the use of burners between batches to allow time for the most recently used area to cool.

• Center the canner on the gate.
• Do not place the canner on 2 burners at the same time.

For more information, contact your local agricultural department or a company that manufactures home canning products.

TROUBLESHOOTING

First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service call, refer to the warranty page in this manual or visit www.whirlpool.com/product_help for recommendations that may help you avoid a service call. In Canada, visit http://www.whirool.ca.
Contact us by mail with any questions or concerns at the address below:
In the U.S.A.: Whirool Brand Home Appliances Customer eXperience Center 553 Benson Road Benton Harbor, MI 49022-2692
In Canada: Whirlpool Brand Home Appliances Customer eXperience Centre 200 - 6750 Century Ave. Mississauga, Ontario L5N 0B7
Please include a daytime phone number in your correspondence.

Electrical Shock Hazard
Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death, fire, or electrical shock.

PROBLEM	POSSIBLE CAUSES AND/OR SOLUTIONS
Nothing will operate	Check the following: Make sure the power supply cord is plugged into a grounded 3 prong outlet. Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician. Make sure the cooktop is properly connected to the gas supply. Contact a service technician or refer to the installation instructions.
Burners will not operate	If this is the first time the cooktop is being used, turn on any one of the burner knobs to release air from the gas lines. Be sure the control knob is pushed in before turning to a setting. A burner port (hole) may be clogged or the igniter may need cleaning. Refer to "Cleaning the Burner: Tips" in the "Key Usage Tips" section. Check that the burner base and caps are positioned correctly. Refer to "Placement of Burner Heads and Caps" in the "Key Usage Tips" section.
Burner flames are uneven, yellow and/or noisy	Compare the flame to the illustrations below. If the flames look like A, call or service. Normal flames look like B or C. If Propane gas is being used, the cooktop may have been converted improperly. Contact a service technician or refer to the "Assistance or Service" section in the Use and Care Guide. A burner port (hole) may be clogged. Refer to "Cleaning the Burner: Tips" in the "Key Usage Tips" section. Check that the burner caps are positioned correctly. Refer to "Placement of Burner Heads and Caps" in the "Key Usage Tips" section.
When a knob is pushed, all burners spark	Sparking/clicking of all the burners is normal operation. A burner will light only if the knob is pushed in and turned to the position.
Burner is making a popping noise	If the burner is wet or dirty, clean and/or let the burner dry.
Excessive heat around the cookware on cooktop	Be sure the cookware is approximately the same size as the cooking area and surface burner. Cookware should not extend more than ½" (13 mm) outside the cooking area. Adjust the flame so that it does not wrap around the cookware.
Cooking results are not what expected	Check the following: Be sure the proper cookware is being used. Refer to the "Cooking with Your Cooktop" section. Check the heat level. Refer to "Excessive heat around the cookware on cooktop." Check the level of the cooktop. Refer to the Installation Instructions.
Flame too High or too Low	Ensure the cooktop gas supply is correct (Propane or Natural gas). These cooktops come from the factory set for Natural gas. Refer to the Installation Instructions to verify that the pressure regulator is installed correctly and the line pressure and the gas line pressure are correct.

COOKTOP SAFETY

Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word "DANGER" or "WARNING." These words mean:

You can be killed or seriously injured if you don't immediately follow instructions.

You can be killed or seriously injured if you don't follow instructions.
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.

If the information in these instructions is not followed exactly, a fire or explosion may result causing property damage, personal injury or death.

• Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.
• WHAT TO DO IF YOU SMELL GAS:
  • Do not try to light any appliance.
  • Do not touch any electrical switch.
  • Do not use any phone in your building.
  • Immediately call your gas supplier from a neighbor's phone. Follow the gas supplier's instructions.
  • If you cannot reach your gas supplier, call the fire department.
• Installation and service must be performed by a qualified installer, service agency or the gas supplier.

IMPORTANT SAFETY INSTRUCTIONS

To reduce the risk of fire, electrical shock, injury to persons, or damage when using the cooktop, follow basic precautions, including the following:

• 
  NEVER use this appliance as a space heater to heat or warm the room. Doing so may result in carbon monoxide poisoning and overheating of the cooktop.
• 
  Do not store items of interest to children in cabinets above the cooktop – children climbing on the cooktop to reach items could be seriously injured.
• Proper Installation – The cooktop, when installed, must be electrically grounded in accordance with local codes or, in the absence of local codes, with the National Electrical Code, ANSI/NFPA70 or the Canadian Electrical Code, Part 1. Be sure the cooktop is properly installed and grounded by a qualified technician.

• This cooktop is equipped with a three-prong grounding plug for your protection against shock hazard and should be plugged directly into a properly grounded receptacle. Do not cut or remove the grounding prong from this plug.
• Disconnect the electrical supply before servicing the cooktop.
• Injuries may result from the misuse of the cooktop such as stepping, leaning, or sitting on the top surface.
• Maintenance – Keep cooktop area clear and free from combustible materials, gasoline, and other flammable vapors and liquids.
• Storage on the cooktop – Flammable materials should not be stored on or near surface units.
• Top burner flame size should be adjusted so it does not extend beyond the edge of the cooking utensil.

Register your cooktop at www.whirlpool.com. In Canada, register your cooktop at www.whirlpool.ca.
For future reference, please make a note of your product model and serial numbers. These can be found on the label located on the bottom of the cooktop.
Model Number
Serial Number