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Dell PowerEdge XR8620t Installation And Service Manual
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Dell PowerEdge XR8620t Installation And Service Manual

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Dell PowerEdge XR8620t
Installation and Service Manual
Regulatory Model: E08B
Regulatory Type: E08B001
March 2024
Rev. A03

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Summary of Contents for Dell PowerEdge XR8620t

  • Page 1 Dell PowerEdge XR8620t Installation and Service Manual Regulatory Model: E08B Regulatory Type: E08B001 March 2024 Rev. A03...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2023-2024 Dell Inc. or its subsidiaries. All rights reserved. Dell Technologies, Dell, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Contents Chapter 1: About this document....................7 Chapter 2: Dell PowerEdge XR8620t system configurations and features ........8 System configurations - front view for PowerEdge XR8620t................. 8 System configurations - rear view for PowerEdge XR8620t.................. 11 System configurations - inside view for PowerEdge XR8620t................12 Locating the Express Service Code and Service Tag....................
  • Page 4 Chapter 6: Pre-operating system management applications............36 System Setup..................................36 System BIOS................................. 37 iDRAC Settings................................54 Device Settings................................54 Chapter 7: Minimum configuration to POST ................55 Chapter 8: Installing and removing system components ............. 56 Safety instructions................................56 Before working inside your system ..........................56 After working inside your system..........................
  • Page 5 Initializing the TPM 2.0 for users........................... 127 Chapter 9: Jumpers and connectors...................128 System board jumpers and connectors ........................128 System board jumper settings............................129 Disabling a forgotten password............................130 Chapter 10: Using system diagnostics..................131 Dell Embedded System Diagnostics..........................131 Running the Embedded System Diagnostics from Boot Manager..............131 Contents...
  • Page 6 Running the Embedded System Diagnostics from the Dell Lifecycle Controller.........131 System diagnostic controls............................. 132 Chapter 11: Getting help......................133 Recycling or End-of-Life service information......................133 Contacting Dell Technologies............................133 Accessing system information by using QRL......................133 Quick Resource Locator for PowerEdge XR8620t system................134 Receiving automated support with Secure Connect Gateway (SCG)...............

  • Page 7: Chapter 1: About This Document

    About this document This document provides an overview about the system, information about installing and replacing components, diagnostic tools, and guidelines to be followed while installing certain components. About this document...

  • Page 8: Chapter 2: Dell Poweredge Xr8620T System Configurations And Features

    (non-RAID) or BOSS-N1 with 2 x 2280 NVMe SSDs. CAUTION: Do not install GPUs, network cards, or other PCIe devices on your system that are not validated and tested by Dell. Damage caused by unauthorized and invalidated hardware installation will null and void the system warranty. Topics: •...
  • Page 9 Press the button to toggle between on or off mode. NOTE: If the server stops responding during POST, press and hold the Dell PowerEdge XR8620t system configurations and features...
  • Page 10 Enhance penetration in the IoT space. These are interruptible inputs to iDRAC. Dry means that no energy is supplied to the contacts. NOTE: Update iDRAC to 6.10.43.05 or later to enable dry contact feature. Dell PowerEdge XR8620t system configurations and features...

  • Page 11: System Configurations - Rear View For Poweredge Xr8620T

    Access Controller User's Guide at PowerEdge Manuals. System configurations - rear view for PowerEdge XR8620t Figure 2. Rear view for PowerEdge XR8620t Table 2. Rear view of the sled   Item Ports, panels, or slots Icon Description Upper layer 2U guiding pin Guiding pin for the 2U sled.

  • Page 12: System Configurations - Inside View For Poweredge Xr8620T

    Provides power to upper layer cooling Distribution Board (PDB) fans System configurations - inside view for PowerEdge XR8620t Figure 3. Inside view of the PowerEdge XR8620t sled 1. 2U Power Distribution Board (PDB) 2. System Board 3. Riser 1 4. M.2 Direct Riser 5.

  • Page 13: System Information Label

    2. iDRAC MAC address information label 3. Information tag (left view) 4. Express Service Tag label and QRL System information label The system information label is located on the back of the system cover. Figure 5. Service information Dell PowerEdge XR8620t system configurations and features...
  • Page 14 Figure 6. Memory information Figure 7. Jumper information Figure 8. Jumper settings Dell PowerEdge XR8620t system configurations and features...

  • Page 15: Chapter 3: Technical Specifications

    • Ports and connectors specifications • Video specifications • Environmental specifications Sled dimensions Figure 9. Sled dimensions Table 3. PowerEdge XR8620t sled dimensions  Z (handle closed). 184.8 mm (7.28 inches) 83.28 mm (3.28 inches) 433.5 mm (17.07 inches) Technical specifications...

  • Page 16: System Weight

    . Cooling fan specifications The PowerEdge XR8620t system supports up to eight cabled cooling fans for airflow. Supported operating systems The PowerEdge XR8620t system supports the following operating systems: ●...

  • Page 17: Heater Solution

    (connected in parallel) and one or more temperature sensors. Each zone can have a different minimum temperature but in general they are all the same and above 0C. Below table shows a potential list of heater modules in Dell PowerEdge XR8000.

  • Page 18: Troubleshooting- Heater Manager

    still be flashed briefly for visible feedback that the system is in fact starting up. A jumper can be used to power the system without heating. Figure 10. iDRAC interface for Heater Manager NOTE: Please be advised not to rely on the heat duration data for your assessment, as this information will be excluded in the upcoming iDRAC release.
  • Page 19 ● The Lifecycle log can be accessed via iDRAC GUI -> Maintenance -> Lifecycle Log. HM Errors and Troubleshooting Guide Table 8. HM Errors and Troubleshooting Guide  Messa Severity Zone Message/ Description Action Required ge ID HTR00 Information The health status of the Heater No response action is required.
  • Page 20 Table 8. HM Errors and Troubleshooting Guide (continued) Messa Severity Zone Message/ Description Action Required ge ID for <zoneName> zone may not be in the message are plugged into the correct heating correctly. connectors and the sensor cable assembly is properly positioned. ●...

  • Page 21: Expansion Card Riser Specifications

    PCIe (Gen 5) Drives The PowerEdge XR8620t system supports either 2 x M.2 NVMe SSDs (M.2 2280 and M.2 22110) on the M.2 riser or 2 x M.2 NVMe SSDs (M.2 2280) installed on BOSS-N1 card. Ports and connectors specifications USB ports specifications Table 11.

  • Page 22: Serial Connector Specifications

    2 x 25 GbE SFP 28 LOM connectors (optional). Serial connector specifications The PowerEdge XR8620t system supports one Micro USB Type B serial connector, on front of the system. Display port The PowerEdge XR8620t system supports One Mini-DisplayPort on front of the system.

  • Page 23: Video Specifications

    Severity -3 (Info) is transitioned to Close state. Video specifications The PowerEdge XR8620t system supports integrated Matrox G200 graphics controller embedded in the iDRAC (BMC) chip with 16 MB of video frame buffer. Table 14. Supported video resolution options   Resolution...

  • Page 24: Environmental Specifications

    8, 16, 32 1920 x 1200 8, 16, 32 Environmental specifications The PowerEdge XR8620t operates in these environmental categories: ASHRAE A2, NEBS3, GR3108C1+, GR3108C1-L and NEBS3-H. NOTE: For additional information about environmental certifications, refer to the Product Environmental Datasheet located with the Documentation >...

  • Page 25: Environmental Considerations

    Table 18. Continuous operation specifications for GR3108C1-L  Feature Allowable continuous operations Temperature range for altitudes <= 900 m (<= -20° to 55°C (-4 to 131°F) with no direct sunlight on the equipment. Cold 2953 ft) boot support at - 20°C Humidity percent range (non-condensing at all 8% RH with -12°C minimum dew point to 90% RH with 24°C (75.2°F) times)
  • Page 26 Table 23. Environmental considerations  Industry Configuration Description Telco GR-1089-CORE Electromagnetic Compatibility and Electrical Safety – Generic Criteria for Network Telecommunications Equipment GR-63-CORE NEBS Requirements: Physical Protection SR-3580 (NEBS NEBS Criteria Levels Level 3) GR-3108-CORE Network Equipment in the Outside Plant (OSP). An exception is made for (Class 1) cold boot at +5C instead of -5C for systems without the Heater Manager subsystem enabled.

  • Page 27: Thermal Restriction Matrix

    1. It is recommended to keep the system from heat sources and obstructions blocking the airflow. 2. It is recommended not to allow spillage of liquid into the system and not to operate when the system is wet. 3. If there are any openings in the system, it is recommended not to insert any objects into those points. 4.
  • Page 28 Table 27. XR8620t Thermal Restriction - Raid Controller and Storage(ROR-N1)  Sled Config XR8620t Thermal Restriction ASHRAE GR3108C1- NEBS3 NEBS3-H GR3108C1+ Ambient Temperature (Max (Max (Max (Max (Max 55°C) 65°C) 65°C) 35°C) 55°C) 2280 480G Supported Supported Supported Supported Supported 2280 800G Supported Supported...
  • Page 29 Above 55°C only PCIe cards with Extended Operating Temperature (EOT) Range is supported for “NEBS3-H” & “GR3108C1+.” PCIe Card ● Non-Dell PCIe cards are not supported. ● Optic cables/transceivers with 70C spec is not supported for “NEBS3-H” & “GR3108C1+.” Active Optical Cables/ Transceivers ●...
  • Page 30 ● Dual PSUs are required while ambient ≥ 55°C. ● Only PSU with eTemp range is supported for NEBS3 H, GR3108C1 L & GR3108C1+ environment class. ● Non-Dell PCIe Cards are not supported. ● DIMM Blank is required in empty slots.

  • Page 31: Chapter 4: Initial System Setup And Configuration

    Initial system setup and configuration This section describes the tasks for initial setup and configuration of the Dell system. The section also provides general steps to set up the system and the reference guides for detailed information. Topics: • Setting up the system •...

  • Page 32: Options To Log In To Idrac

    Documentation links iDRAC Settings utility Integrated Dell Remote Access Controller User's Guide iDRAC Manuals or for system specific Integrated Dell Remote Access Controller User's Guide, go to PowerEdge Manuals > Product Support page of your system > Documentation. NOTE: To determine the most recent iDRAC release for your platform and for latest documentation version, see KB article KB78115.

  • Page 33: Options To Download Drivers And Firmware

    Integrated Dell Remote Access Controller User's Guide Redfish API Guide. Options to download drivers and firmware You can download the firmware from the Dell support site. For information about downloading firmware, see the Downloading drivers and firmware section. You can also choose any one of the following options to download the firmware. For information about how to download the firmware, see the documentation links provided in the table below.

  • Page 34: Chapter 5: Resources To Install Operating System

    User's Guide , go to PowerEdge Manuals > Product Support page of your system > Documentation. Dell recommends using Lifecycle Controller to install the OS, since all required drivers are installed on the system. NOTE: To determine the most recent iDRAC release for your platform and for latest documentation version, see KB article at KB78115.

  • Page 35: Downloading Drivers And Firmware

    Ensure that you clear the web browser cache before downloading the drivers and firmware. Steps 1. Go to Drivers. 2. Enter the Service Tag of the system in the Enter a Dell Service Tag, Dell Product ID or Model field, and then press Enter. NOTE: If you do not have the Service Tag, click Browse all products, and navigate to your product.

  • Page 36: Chapter 6: Pre-Operating System Management Applications

    UEFI (Unified Extensible Firmware Interface). You can enable or disable various iDRAC parameters by using the iDRAC settings utility. For more information about this utility, see Integrated Dell Remote Access Controller User’s Guide at PowerEdge Manuals.

  • Page 37: System Bios

    System BIOS To view the System BIOS screen, power on the system, press F2, and click System Setup Main Menu > System BIOS. Table 38. System BIOS details  Option Description System Information Provides information about the system such as the system model name, BIOS version, and Service Tag.
  • Page 38 Memory Settings To view the Memory Settings screen, power on the system, press F2, and click System Setup Main Menu > System BIOS > Memory Settings. Table 40. Memory Settings details  Option Description System Memory Size Specifies the size of the system memory. System Memory Type Specifies the type of memory that is installed in the system.
  • Page 39 Table 40. Memory Settings details (continued) Option Description Memory Map Out This option controls DIMM slots on the system. This option is set to Enabled by default. It allows to disable system installed DIMMs. Processor Settings To view the Processor Settings screen, power on the system, press F2, and click System Setup Main Menu > System BIOS >...
  • Page 40 Dell AVX Scaling Technology Enables you to configure the Dell AVX scaling technology. This option is set to 0 by default. Enter the value from 0 to 12 bins. The value that is entered decreases the Dell AVX Scaling Pre-operating system management applications...
  • Page 41 Table 41. Processor Settings details (continued) Option Description Technology frequency when the Dell-controlled Turbo feature is enabled. Number of Cores per Processor Controls the number of enabled cores in each processor. This option is set to All by default. CPU Physical Address Limit Limit CPU physical address to 46 bits to support older Hyper- V.
  • Page 42 RAID mode by default. BIOS NVMe Driver Dell Qualified NVMe drives always use the UEFI NVMe driver built into the Dell BIOS. When this option is set to All Drives, the BIOS driver will also be used with any NVMe drives in the system that has not been qualified by Dell.
  • Page 43 Domain Name>:<Unique String>. Leave it empty to use system generated value with following format: nqn.1988-11.com.dell:<Model name>.<Model number>.<Service Tag>. This is set to nqn.1988-11.com.dell:<model name>.<model number>.<service tag> by default. NVMe-oF Host Id This field specifies a 16 bytes value of the NVMe-oF host identifier that uniquely identifies this host with the controller in the NVM subsystem.
  • Page 44 Table 46. Network Settings details (continued) Option Description generated value. A value of all FF is not allowed. This is set to FFFFFFFF-FFFF-FFFF-FFFF-FFFFFFFFFFFF by default. Host Security Key Path This field specifies the Host security key path. NVMe-oF SubSystem Settings This field controls the parameters for the NVMe-oF subsystem n connections.
  • Page 45 Table 50. ISCSI Device1 Settings screen details  Option Description Connection 1 Enables or disables the ISCSI connection. This option is set to Disabled by default. Connection 2 Enables or disables the ISCSI connection. This option is set to Disabled by default. Connection 1 Settings Enables you to control the configuration for the ISCSI connection.
  • Page 46 Table 52. NVMe-oF SubSystem Settings screen details  Option Description NVMe-oF SubSystem n (n = 1 to 4) Enables or disables NVMe-oF SubSystem. This option is set to Disabled by default. NVMe-oF SubSystem n Settings (n = 1 Enables you to control the configuration of the NVMe-oF SubSystem, if Enabled. to 4) Table 53.
  • Page 47 Integrated Devices To view the Integrated Devices screen, power on the system, press F2, and click System Setup Main Menu > System BIOS > Integrated Devices. Table 54. Integrated Devices details  Option Description User Accessible USB Ports Configures the user accessible USB ports. Selecting All Ports Off disables all USB ports.
  • Page 48 To view the Serial Communication screen, power on the system, press F2, and click System Setup Main Menu > System BIOS > Serial Communication. NOTE: The serial port is optional for the PowerEdge XR8620t system. The Serial Communication option is applicable only if the serial COM port is installed in the system. Table 55. Serial Communication details ...
  • Page 49 Table 55. Serial Communication details (continued) Option Description NOTE: Only Serial Device 2 can be used for Serial Over LAN (SOL). To use console redirection by SOL, configure the same port address for console redirection and the serial device. NOTE: Every time the system boots, the BIOS syncs the serial MUX setting saved in iDRAC.
  • Page 50 Table 56. System Profile Settings details (continued) Option Description Memory Patrol Scrub Sets the memory patrol scrub mode. This option is set to Standard by default. Memory Refresh Rate Sets the memory refresh rate, this option is set to 1x by default. Uncore Frequency Enables you to select the Uncore Frequency option.
  • Page 51 Table 57. System Security details  Option Description CPU AES-NI Improves the speed of applications by performing encryption and decryption by using the Advanced Encryption Standard Instruction Set (AES-NI). This option is set to Enabled by default. Strong Password Status If Enabled, you must set up a password that has at least one character in lowercase, uppercase, digit, and a special character.
  • Page 52 Table 59. System Security details (continued) Option Description option is set to Multiple Keys, BIOS enables the TME-MT technology. This option is set to Disabled by default. Global Memory Integrity Allows enabling or disabling of the Intel Global Memory Integrity. The Global Mem Integrity can be enabled only if Processor Settings ->...
  • Page 53 Table 59. System Security details (continued) Option Description Below are the details of different boot modes available in the Secure Boot Mode option. User Mode In User Mode, PK must be installed, and BIOS performs signature verification on programmatic attempts to update policy objects.

  • Page 54: Idrac Settings

    NOTE: Accessing some of the features on the iDRAC settings needs the iDRAC Enterprise License upgrade. For more information about using iDRAC, see Dell Integrated Dell Remote Access Controller User's Guide at iDRAC Manuals.

  • Page 55: Chapter 7: Minimum Configuration To Post

    Minimum configuration to POST The components listed below are the minimum configuration to POST: ● One processor (CPU) in processor socket ● Two memory module (DIMM) in socket A1 and A2 ● One power supply unit ● XR8000r chassis (Power Distribution Board, cables) ●...

  • Page 56: Chapter 8: Installing And Removing System Components

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 57: After Working Inside Your System

    After working inside your system Prerequisites Follow the safety guidelines listed in Safety instructions. Steps Reconnect the peripherals and connect the system to the electrical outlet, and then power on the system. XR8000r chassis Removing a sled blank Prerequisites Follow the safety guidelines listed in Safety instructions.

  • Page 58: Removing A Sled

    Steps 1. Align the sled blank with the bay of the chassis. 2. Insert and push the sled blank, until it locks into place. Figure 16. Installing a sled blank Removing a sled Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.

  • Page 59: Installing A Sled

    Figure 17. Removing a sled from XR8000r Next steps Installing the sled Installing a sled Prerequisites Follow the safety guidelines listed in Safety instructions. Steps 1. Pull the blue lever on the sled to free the sled handle. 2. Holding the sled with both hands, align the sled along the sled-bay into the chassis. 3.

  • Page 60: Sled Cover

    Figure 18. Installing a sled into XR8000r Next steps Follow the procedure listed in After working inside your system. Sled cover Removing the sled cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Power off the sled, and any attached peripherals. 3.

  • Page 61: Installing The Sled Cover

    Figure 19. Removing the sled cover Next steps Follow the procedure listed in Replace the sled cover. Installing the sled cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Ensure that all internal cables are connected and routed properly, and no tools or extra parts are left inside the system. Steps 1.
  • Page 62 Figure 20. Installing the sled cover Next steps Follow the procedure listed in After working inside your system. Installing and removing system components...

  • Page 63: Air Shroud

    Air shroud Removing the air shroud Prerequisites CAUTION: Never operate your system with the air shroud removed. The system may get overheated quickly, resulting in shutdown of the system and loss of data. 1. Follow the safety guidelines listed in the Safety instructions.

  • Page 64: M.2 Direct Riser Module

    Figure 22. Installing the air shroud Next steps Follow the procedure listed in After working inside your system. M.2 direct riser module Installing the thermal pad to M.2 direct riser module Prerequisites 1. Follow the safety guidelines listed in Safety instructions.

  • Page 65: Removing The M.2 Direct Riser Module

    Figure 23. Removing the release paper from thermal pad 2. Pull to remove the cover from thermal pad. Figure 24. Removing cover from thermal pad Removing the M.2 direct riser module Prerequisites 1. Follow the safety guidelines listed in Safety instructions.

  • Page 66: Installing The M.2 Direct Riser Module

    Figure 25. Removing the M.2 direct riser Next steps Replace the M.2 direct riser. Installing the M.2 direct riser module Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system.

  • Page 67: Removing The M.2 Nvme Module From The M.2 Direct Riser Module

    Figure 26. Installing the M.2 direct riser 3. For HM Configuration, connect the cable from M.2 direct riser module to 2U power distribution board. Figure 27. Connecting cable from M.2 direct riser module to 2U PDB Next steps Follow the procedure listed in After working inside your system.

  • Page 68: Installing The M.2 Nvme Module On The M.2 Direct Riser

    2. Follow the procedure listed in Before working inside your system. Steps 1. To remove the M.2 NVMe module from the M.2 direct riser, rotate the latch to a horizontal position and then pull out the engage pin. 2. Pull the M.2 NVMe module to remove it from the M.2 direct riser. Figure 28.

  • Page 69: Ror N1 Module

    Figure 29. Installing the M.2 NVMe module Next steps Installing the M.2 direct riser module. 2. Follow the procedure listed in the After working inside your system. ROR N1 module Installing the thermal pad to ROR N1 module Prerequisites 1. Follow the safety guidelines listed in Safety instructions.

  • Page 70: Removing The Ror N1 Module

    Figure 30. Removing the release paper from thermal pad 2. Pull to remove the cover from thermal pad. Figure 31. Removing cover from thermal pad Removing the ROR N1 module Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2.

  • Page 71: Installing The Ror N1 Module

    Figure 32. Removing the ROR N1 module Next steps Replace the ROR N1 module. Installing the ROR N1 module Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system. Steps 1.

  • Page 72: Removing The Nvme Module From The Ror N1 Module

    Figure 33. Installing the ROR N1 Next steps Follow the procedure listed in After working inside your system. Removing the NVMe module from the ROR N1 module Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system.

  • Page 73: Installing The Nvme Module On The Ror N1 Module

    Next steps Replace the ROR N1 NVMe module. Installing the NVMe module on the ROR N1 module Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system. 3. Remove the latch on the snap clip and rotate the latch to a vertical position. Steps 1.

  • Page 74: Installing The Side Cover

    Steps 1. Using the Phillips 2 screwdriver, loosen the captive screws that secure the side cover to the 2U sled. 2. Slide the side cover outward to remove it from the sled. Figure 36. Removing the 2U side cover Next steps Remove the 2U top sled from the 2U node.

  • Page 75: Removing The 2U Top Sled From The 2U Node

    Figure 37. Installing the 2U sled side cover Next steps Install the M.2 direct riser module. Removing the 2U top sled from the 2U node Prerequisites 1. Follow the safety guidelines listed in Safety Instructions. 2. Follow the procedure listed in Before working inside your system Remove the sled cover.

  • Page 76: Installing The 2U Top Sled On The 2U Node

    Figure 38. Removing the 2U top sled from the 2U node Next steps Replace the 2U top sled from the 2U node. Installing the 2U top sled on the 2U node Prerequisites 1. Follow the safety guidelines listed in Safety Instructions.

  • Page 77: Storage Interposer Module

    Figure 39. Installing the 2U top sled on the 2U node Next steps 1. Connect the sideband cables between the 1U and 2U PDBs 2. Connect the Riser1 4x signal cables to connectors on the system board Install the side cover.

  • Page 78: Installing The Storage Interposer Module

    Figure 40. Removing the storage interposer module 2. Lift the board to remove it from the system. Next steps Replace the storage interposer module. Installing the storage interposer module Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system.

  • Page 79: Cooling Fans

    Figure 41. Installing the storage interposer module Next steps Install the M.2 direct riser module Cooling fans Removing a cooling fan on 2U sled Prerequisites 1. Follow the safety guidelines listed in Safety Instructions. 2. Follow the procedure listed in Before working inside your system.

  • Page 80: Installing A Cooling Fan On 2U Sled

    Figure 42. 2U sled fan cable routing 2. Pull slightly to disengage the fan cable from the fan guard and then lift the fan module out of the fan cage. NOTE: The airflow directional arrow outward on the fan indicates Reverse-Air-Flow (RAF). Figure 43.
  • Page 81 NOTE: Observe the fan cable routing or make a note of the fan cable routing. Steps 1. Lower the fan module into the cage until it is seated firmly. NOTE: The airflow directional arrow outward on the fan indicates Reverse-Air-Flow (RAF). Figure 44.

  • Page 82: Removing A Cooling Fan On 1U Sled

    Removing a cooling fan on 1U sled Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system. Remove the 2U sled from 1U node. NOTE: Observe the fan cable routing or make a note of the fan cable routing. Steps 1.

  • Page 83: Installing A Cooling Fan On 1U Sled

    Next steps Replace a fan on 1U sled Install the 2U sled on 1U node Installing a cooling fan on 1U sled Prerequisites 1. Follow the safety guidelines listed in Safety Instructions. 2. Follow the procedure listed in Before working inside your system.

  • Page 84: Expansion Cards And Expansion Card Risers

    Figure 49. 1U sled fan cable routing Next steps Install the 2U sled on 1U node. Expansion cards and expansion card risers NOTE: When an expansion card is not supported or missing, the iDRAC and Lifecycle Controller logs an event. This does not prevent your system from booting.

  • Page 85: Expansion Card Installation Guidelines

    Expansion card installation guidelines Figure 50. Expansion card slot connector 1. Riser 1U connector(Riser 2) 2. Reserved (IO_RISER2) Figure 51. Riser 1A slots 1. Slot 1 2. Slot 2 Installing and removing system components...
  • Page 86 Maximum number of cards INTEL (NIC: 25GB, FH) 3, 2, 1 INTEL (NIC: 100GB, FH) 3, 2, 1 INTEL (NIC: 100GB, FH) DELL (PCIe: INTFC, 3.0, FH) 3, 2, 1 NOKIA (NIC:100GB, FH) 1, 2, 3 QUALCOMM (NIC: 100GB, FH) 3, 2, 1...

  • Page 87: Removing The Expansion Card Riser 1

    Table 64. Configuration 1: R1A_HL+R2A (continued) Card type Slot priority Maximum number of cards NVIDIA (GPU: L4, 24GB, FH) 3, 2, 1 M.2 NVMe Riser HW Non-RAID Integrated slot BOSS-N1 Integrated slot ROR-N1 Integrated slot Table 65. Configuration 5_Config1 wHM  Card type Slot priority Maximum number of cards INTEL (NIC: 25GB, FH)

  • Page 88: Installing The Expansion Card Riser 1

    Figure 53. Removing the expansion card riser 1 Next steps Replace the expansion card riser Installing the expansion card riser 1 Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system.
  • Page 89 Figure 54. Installing the expansion card riser 1 4. Connect the riser card power cables to 2U PDB and 4x signal cables to connectors on the system board. 5. For HM Configuration, connect heater cables from the HM PCIe card on the riser to the 2U power distribution board (heater 9, heater 10), and connect sensor cables from the PCIe card to sensor ports on the system board (sensor 4, sensor 8).

  • Page 90: Removing The Expansion Card Riser 2

    Next steps After working inside your system. Removing the expansion card riser 2 Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system. Remove the 2U top sled from the 2U node.
  • Page 91 Steps 1. Align the riser with the riser slot on the 1U node. 2. Using both hands, lower the riser 2 until it is seated firmly. 3. Using a Phillips 2 screwdriver, tighten the captive screw to secure the expansion card riser 2 on to the 1U node. Figure 57.

  • Page 92: Removing The Pcie Card From Riser

    Figure 58. Connecting cables from Riser 2 to system board Next steps Install the 2U top sled on the 2U node. Removing the PCIe card from Riser Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system.

  • Page 93: Installing The Pcie Card On Riser

    Figure 59. Removing the PCIe card from Riser 2. Replace the expansion card filler bracket. Figure 60. Installing the expansion card filler bracket Next steps Replace the PCIe card on Riser. Installing the PCIe card on Riser Prerequisites 1. Follow the safety guidelines listed in Safety instructions.
  • Page 94 Steps 1. Remove the expansion card filler bracket by sliding it out of the sled. Figure 61. Removing the expansion card filler bracket 2. Using both hands, insert the PCIe card into the riser slot till it clicks into place. Figure 62.

  • Page 95: Boss-N1 Card

    BOSS-N1 card Removing the BOSS-N1 card Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system. Remove the 2U top sled from the 2U node. Steps 1. Press the latch located on system board to unlock the BOSS-N1 card from the system. 2.

  • Page 96: Removing The M.2 Ssd Module From The Boss-N1 Card

    2. Press the BOSS-N1 card and insert it firmly until the card is fully seated in the slot and locked to the latch on the system board. Figure 64. Installing the BOSS-N1 card Next steps Follow the procedure listed in Install the 2U top sled on the 2U node.

  • Page 97: Installing The M.2 Ssd Module On The Boss-N1 Card

    Figure 65. Removing the M.2 SSD module Next steps Replace the M.2 SSD module. Installing the M.2 SSD module on the BOSS-N1 card Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system.

  • Page 98: Power Distribution Board

    Figure 66. Installing the M.2 SSD module Next steps Installing the BOSS-N1 card. 2. Follow the procedure listed in the After working inside your system. Power distribution board This is a service technician replaceable part only. Removing the 2U power distribution board Prerequisites 1.

  • Page 99: Installing The 2U Power Distribution Board

    Figure 67. Removing the 2U power distribution board 2. Lift the board to remove it from the system. Next steps Replace the power distribution board. Installing the 2U power distribution board Prerequisites 1. Follow the safety guidelines listed in Safety instructions.

  • Page 100: Removing The 1U Power Distribution Board

    Figure 68. Installing the 2U power distribution board Next steps 1. Connect the cables connected from cooling fans and system board to the 2U power distribution board (PDB). Install the Riser 1 Install the air shroud Removing the 1U power distribution board Prerequisites 1.

  • Page 101: Installing The 1U Power Distribution Board

    Figure 69. Removing the 1U power distribution board 2. Lift the board to remove it from the system. Next steps Replace the 1U power distribution board. Installing the 1U power distribution board Prerequisites 1. Follow the safety guidelines listed in Safety instructions.

  • Page 102: Cable Routing

    Figure 70. Installing the 1U power distribution board Next steps 1. Connect the cables connected from cooling fans and system board to the 1U power distribution board (PDB). Install the Riser 2 Install the 2U top sled on the 2U node Cable routing Figure 71.
  • Page 103 Table 66. Configuration 1  Order From Riser 1 (Slot 1) R1_PWR1 (power distribution board power connector) Riser 1 (Slot 1) SL1_CPU1_PA3 (PCIe connector 1 on system board) and SL2_CPU1_PB3 (PCIe connector 2 on system board) Riser 1 (Slot 2) R1_PWR2 (power distribution board power connector) Riser 1 (Slot 2) SL3_CPU1_PA3 (PCIe connector 3 on system...
  • Page 104 Table 68. DIMM sensor clips heater manager  Order From DIMM sensor clip A1 and A2 HM sensor (MB_SENSOR1) Figure 74. Riser 2 heater manager Table 69. Riser 2 heater manager  Order From PCIe from Riser 2 HM heater (MB_HEATER1) PCIe from Riser 2 HM sensor (MB_SENSOR2) Figure 75.

  • Page 105: System Memory

    HM sensor (MB_SENSOR8) System memory System memory guidelines The PowerEdge XR8620t system supports DDR5 registered DIMMs (RDIMMs). System memory holds the instructions that are performed by the processor. Your system memory is organized into eight channels(one memory slot per channel).
  • Page 106 Figure 77. Memory channels Memory channels are organized as follows: Table 72. Memory channels  Processor Channel Channel B Channel C Channel D Channel E Channel F Channel G Channel H Processor Slots A1 Slots A7 Slots A3 Slots A5 Slots A4 Slots A6 Slots A2 Slots A8...

  • Page 107: General Memory Module Installation Guidelines

    General memory module installation guidelines To ensure optimal performance of your system, observe the following general guidelines when configuring your system memory. If your system's memory configuration fails to observe these guidelines, your system might not boot, stop responding during memory configuration, or operate with reduced memory.

  • Page 108: Removing The Dimm Sensor Clips

    Figure 78. Removing a memory module Next steps Installing the memory module. 2. If you are removing the memory module permanently, install a memory module blank. The procedure to install a memory module blank is similar to that of the memory module. Removing the DIMM sensor clips There are two DIMM sensor clips installed on memory slots A1 and A2.

  • Page 109: Installing The Dimm Sensor Clips

    Figure 79. Removing the DIMM sensor clips Next steps Installing the DIMM sensor clips. Installing the DIMM sensor clips There are two DIMM sensor clips installed on memory slots A1 and A2. Prerequisites 1. Follow the safety guidelines listed in Safety instructions.

  • Page 110: Installing A Memory Module

    Figure 80. Installing the DIMM sensor clips Next steps 1. Follow the procedure listed in After working inside your system. Installing a memory module Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system.

  • Page 111: Processor And Heat Sink Module

    Figure 81. Installing a memory module Next steps 1. Follow the procedure listed in After working inside your system. 2. To verify if the memory module has been installed properly, press F2 and navigate to System Setup Main Menu > System BIOS >...
  • Page 112 c. Repeat the procedure for the remaining two nuts. d. Return to the first nut and loosen it completely. NOTE: Ensure that the anti-tilt wires on the PHM are in locked position when loosening the captive nuts. 3. Set all the anti-tilt wires to unlocked position (inward position). Figure 82.

  • Page 113: Removing The Processor

    Figure 83. Removing a heat sink Next steps If you are removing a faulty heat sink, replace the heat sink, if not, remove the processor. Removing the processor Prerequisites WARNING: Remove the processor from processor and heat sink module (PHM) only if you are replacing the processor or heat sink.

  • Page 114: Installing The Processor

    NOTE: Ensure to return the TIM break lever back to original position. 4. Using your thumb and index finger, first hold the retaining clip release tab at the pin 1 connector, pull out the tip of the retaining clip release tab, and then lift the retaining clip partially from the heat sink. 5.
  • Page 115 Remove the processor. Steps 1. Place the processor in the processor tray. NOTE: Ensure the pin 1 indicator on the processor tray is aligned with the pin 1 indicator on the processor. 2. Place the retaining clip on top of the processor in the processor tray aligning pin 1 indicator on the processor. NOTE: Ensure the pin 1 indicator on the retaining clip is aligned with the pin 1 indicator on the processor before placing the retaining clip on the processor.
  • Page 116 Figure 87. Press the retaining clip on the four sides 4. If you are using an existing heat sink, remove the thermal grease from the heat sink by using a clean lint-free cloth. 5. Apply the thermal grease in a thin spiral design on the bottom of the heat sink. CAUTION: Applying too much thermal grease can result in excess grease coming in contact with and contaminating the processor socket.
  • Page 117 Figure 89. Removing the cover 7. Place the heat sink on the processor and press the base of the heat sink until the retaining clip locks onto the heat sink at all the four corners. CAUTION: To avoid damaging the fins on the heat sink, do not press down on the heat sink fins. NOTE: ●...

  • Page 118: Installing The Processor And Heat Sink Module

    Figure 90. Installing the heat sink onto the processor Next steps Install the processor heat sink module. Install the 2U sled on 1U node 3. Follow the procedure listed in After working inside your system. Installing the processor and heat sink module Prerequisites Never remove the heat sink from a processor unless you intend to replace the processor or heat sink.
  • Page 119 Figure 91. Installing the processor heat sink 3. Set the anti-tilt wires to the locked position (outward position), and then using the Torx T30 screwdriver, tighten the captive nuts (8 in-lbf) on the heat sink in the order below: a. In a random order, tighten the first nut three turns. b.

  • Page 120: System Battery

    Figure 92. Set the anti-tilt wires to the locked position and tightening the nuts 4. For HM Configuration, connect the cables connected from processor heater manager module to heater and sensor ports on the system board. Next steps Install the 2U sled on 1U node 2.
  • Page 121 Figure 93. Removing the system battery 2. To install a new system battery: a. Hold the battery with the positive side facing up and slide it under the securing tabs. b. Press the battery into the connector until it snaps into place. Figure 94.

  • Page 122: System Board

    c. Exit the System Setup. d. To test the newly installed battery, remove the system from the enclosure for at least an hour. e. Reinstall the system into the enclosure after an hour. f. Enter the System Setup and if the time and date are still incorrect, see Getting help section.

  • Page 123: Installing The System Board

    Figure 95. Removing the system board Next steps Installing the system board. Installing the system board Prerequisites NOTE: Before replacing the system board, replace the old iDRAC MAC address label in the Information tag with the iDRAC MAC address label of the replacement system board 1.
  • Page 124 Trusted Platform Module section. 4. If you are not using Easy Restore, import your new or existing iDRAC Enterprise license. For more information, see the Integrated Dell Remote Access Controller User's Guide 5. Follow the procedure listed in After working inside your system.
  • Page 125 Restoring the system using Easy Restore The Easy Restore feature enables you to restore your service tag, license, UEFI configuration, and the system configuration data after replacing the system board. All data is backed up in a backup flash device automatically. If BIOS detects a new system board, and the service tag in the backup flash device, BIOS prompts the user to restore the backup information.

  • Page 126: Trusted Platform Module

    Trusted Platform Module This is a service technician replaceable part only. Upgrading the Trusted Platform Module Removing the TPM Prerequisites NOTE: ● Ensure the operating system is compatible with the TPM version you are installing. ● Ensure that you download and install the latest BIOS firmware on your system. ●...

  • Page 127: Initializing Tpm For Users

    Figure 97. Installing the TPM Initializing TPM for users Steps 1. Initialize the TPM. For more information, see Initializing the TPM 2.0 for users. 2. The TPM Status changes to Enabled, Activated. Initializing the TPM 2.0 for users Steps 1. While booting your system, press F2 to enter System Setup. 2.

  • Page 128: Chapter 9: Jumpers And Connectors

    Jumpers and connectors This topic provides some basic and specific information about jumpers and switches. It also describes the connectors on the various boards in the system. Jumpers on the system board help to disable the system and reset the passwords. To install components and cables correctly, you must know the connectors on the system board.

  • Page 129: System Board Jumper Settings

    Table 75. System board connectors description  Item Connector Description SL4_CPU1_PA4 PCIe connector 4 SL3_CPU1_PB4 PCIe connector 3 SL2_CPU1_PB3 PCIe connector 2 SL1_CPU1_PA3 PCIe connector 1 J_R1_PWR PCIe Extension Power SYS_PWR_CONN1 Power connector 1 SYS_PWR_CONN2 Power connector 2 PIB Signal PIB Signal IO_RISER1 Riser 1 connector Reserved(INT_USB1)

  • Page 130: Disabling A Forgotten Password

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 131: Chapter 10: Using System Diagnostics

    Using system diagnostics If you experience an issue with the system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test the system hardware without using additional equipment or risking data loss.

  • Page 132: System Diagnostic Controls

    System diagnostic controls Table 77. System diagnostic controls  Menu Description Configuration Displays the configuration and status information of all detected devices. Results Displays the results of all tests that are run. System health Provides the current overview of the system performance. Event log Displays a time-stamped log of the results of all tests run on the system.

  • Page 133: Chapter 11: Getting Help

    Dell contact information on your purchase invoice, packing slip, bill or Dell product catalog. The availability of services varies depending on the country and product, and some services may not be available in your area. To contact Dell for sales, technical...

  • Page 134: Quick Resource Locator For Poweredge Xr8620T System

    Dell. This information is used by Dell Technical Support to troubleshoot the issue. ● Proactive contact — A Dell Technical Support agent contacts you about the support case and helps you resolve the issue.

  • Page 135: Chapter 12: Documentation Resources

    This section provides information about the documentation resources for your system. To view the document that is listed in the documentation resources table: ● From the Dell support site: 1. Click the documentation link that is provided in the Location column in the table.
  • Page 136 Methods to download firmware and drivers section in this document. Managing your system For information about systems management PowerEdge Manuals software offered by Dell, see the Dell OpenManage Systems Management Overview Guide. For information about setting up, using, OpenManage Manuals and troubleshooting OpenManage, see the Dell OpenManage Server Administrator User’s...

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