hit counter code
Samsung HW-N850 - Soundbar Manual
Also See for HW-N850:

Advertisement

Table of Contents
Contents
Samsung HW-N850 - Soundbar Manual

CHECKING THE COMPONENTS

  • For more information about the power supply and power consumption, refer to the label attached to the product. (Label: Bottom of the Soundbar Main Unit)
  • The power components are labelled (). For more information about power connections.
  • For Soundbar wall mounting components.
  • To purchase additional components or optional cables, contact a Samsung Service Center or Samsung Customer Care.

Inserting Batteries before using the Remote Control (AA batteries X 2)

Slide the battery cover in the direction of the arrow until it is completely removed. Insert 2 AA batteries (1.5V) oriented so that their polarity is correct. Slide the battery cover back into position.
Inserting Batteries

PRODUCT OVERVIEW

Front Panel / Top Panel of the Soundbar

Front Panel / Top Panel of the Soundbar

Bottom Panel of the Soundbar

Bottom Panel of the Soundbar

1 Source Selects the source input mode. (D.IN / HDMI 1 / HDMI 2 / WIFI / BT)
  • To turn on "BT PAIRING" mode, change the source to "BT" mode, and then press and hold the (Source) button on the top panel for more than 5 seconds.
2 POWER Connect the Soundbar's AC power cable.
3 ID SET Press to connect the Soundbar to surround speakers and a subwoofer wirelessly.
  • Press and hold the Up button on the remote for 5 seconds to complete ID SET.
4 NETWORK Press to connect to a wireless network (Wi-Fi) via the SmartThings app.
5 SERVICE Connect a USB storage device to upgrade the product's software.
6 D.IN Connect to the digital (optical) output of an external device.
7 HDMI IN

Inputs digital video and audio signals simultaneously using an HDMI cable.

Use when connecting a supported external device.

8 HDMI OUT Connect to the HDMI (ARC) jack on a TV.

CONNECTING THE SOUNDBAR

Connecting Electrical Power

Use the power components () to connect the Subwoofer, and Soundbar to an electrical outlet in the following order:

  1. Connect the power cord to the Subwoofer.
  2. Connect the power cord to the Soundbar.

See the illustrations below.

  • For more information about the required electrical power and power consumption, refer to the label attached to the product. (Label: Bottom of the Soundbar Main Unit)

Connecting Electrical Power

Connecting the Soundbar to the Subwoofer

When the subwoofer is connected, you can enjoy rich bass sound.

Automatic connection between the Subwoofer and the Soundbar

When you turn the power on after connecting the power cables to the Soundbar and subwoofer, the subwoofer is automatically connected to the Soundbar.

  • When auto pairing is complete, the blue indicators at the rear of the subwoofer turn on.

LED Indicator Lights on the Rear of Subwoofer

LED Status Description Resolution
Blue On Successfully connected (normal operation) -
Blinking Standby (with the Soundbar main unit turned off) Check the power supply to the Soundbar main unit.
Connection failed Connect again. (Refer to the instructions on manual connection)
Red On Standby (with the Soundbar main unit turned off) Check the power supply to the Soundbar main unit.
Connection failed Connect again. (Refer to the instructions on manual connector)
Red and blue Blinking Malfunction See the contact information for the Samsung Service Center in this manual.

Manually connecting the Subwoofer if automatic connection fails

Before performing the manual connection procedure below:

  • Check whether the power cables for the Soundbar and subwoofer are connected properly.
  • Make sure that the Soundbar is turned on.
  1. Press and hold ID SET on the rear of the subwoofer for at least 5 seconds.
    • he red indicator on the rear of the subwoofer turns off and the blue indicator blinks.
      Manually connecting the Subwoofer - Step 1
  2. Press and hold the Up button on the remote control for at least 5 seconds.
    • TheID SET message appears on the display of the Soundbar for a moment, and then it disappears.
    • The Soundbar will automatically power on whenID SET is complete.
      Manually connecting the Subwoofer - Step 2
  3. Check if the LINK LED is solid blue (connection complete).
    Manually connecting the Subwoofer - Step 3
    The LINK LED indicator stops blinking and glows a solid blue when a connection is established between the Soundbar and the Wireless Subwoofer.

CONNECTING TO A TV

Hear TV sound from your Soundbar through wired or wireless connections.

  • When the Soundbar is connected to selected Samsung TVs, the Soundbar can be controlled using the TV's remote control.
    • This feature is available on 2017 and later Samsung Smart TVs that support Bluetooth when the Soundbar is connected to the TV using an optical cable.
    • This function also allows you to use the TV menu to adjust the sound field and various settings as well as the volume and mute.

Method 1. Connecting with a Cable

When the audio in a broadcast is encoded in Dolby Digital and the "Digital Output Audio Format" on your TV is set to PCM, we recommend that you change the setting to Dolby Digital. When the setting on the TV is changed, you will experience better sound quality. (The TV menu may use different words for Dolby Digital and PCM depending on the TV manufacturer.)

Connecting a TV using an HDMI Cable

Connecting a TV using an HDMI Cable

  1. With the Soundbar and TV turned on, connect the HDMI cable as shown in the figure.
  2. "TV ARC" appears in the display window of the Soundbar main unit and the Soundbar plays TV sound.
    • If TV sound is inaudible, press the (Source) button on the remote control or on the top of the Soundbar to switch to "D.IN" mode. The screen displays "D.IN" and "TV ARC" in sequence, and TV sound is played.
    • If "TV ARC" does not appear in the display window of the Soundbar main unit, confirm that the HDMI cable is connected to the correct port.
    • Use the volume buttons on the TV's remote control to change the volume on the Soundbar.

Connecting using an Optical Cable

Connecting using an Optical Cable

  1. Connect the DIGITAL AUDIO IN (OPTICAL) jack on the Soundbar to the OPTICAL OUT jack of the TV with a digital optical cable (not supplied).
  2. Press the (Source) button on the top panel or on the remote control, and then select the "D.IN" mode.

Auto Power Link automatically turns on the Soundbar when the TV is turned on.

  1. Connect the Soundbar and a TV with a digital optical cable (not supplied) as described in Step 1 above.
  2. Press the Left button on the remote control (the blue spot in the illustration to the right) for 5 seconds to turn Auto Power Link on or off.
    • Auto Power Link is set to ON by default.
      (To turn off this function, press the Left button on the remote for 5 seconds.)
    • Depending on the connected device, Auto Power Link may not function.
    • This function is only available in the "D.IN" mode.

Method 2. Connecting Wirelessly

Connecting a TV via Bluetooth

When a TV is connected using Bluetooth, you can hear stereo sound without the hassle of cabling.

  • Only one TV can be connected at a time.
    Connecting a TV via Bluetooth
The initial connection
  1. Press the PAIR button on the remote control to enter the "BT PAIRING" mode.
    (OR)
    1. Press the (Source) button on the top panel and then select "BT". "BT" changes to "BT READY" in a few seconds automatically if there is no Bluetooth device connected to the Soundbar.
    2. When "BT READY" appears, press and hold the (Source) button on the top panel of the Soundbar for more than 5 seconds to display "BT PAIRING".
  2. Select Bluetooth mode on the TV. (For more information, see the TV's manual.)
  3. Select "[AV] Samsung Soundbar Nxxx" from the list on the TV's screen.
    An available Soundbar is indicated with "Need Pairing" or "Paired" in the TV Bluetooth device list.
    To connect the TV to the Soundbar, select the message, and then establish a connection.
    • When the TV is connected, [TV Name] → "BT" appears on the Soundbar's front display.
  4. You can now hear TV sound from the Soundbar.
If the device fails to connect
  • If a previously connected Soundbar (e.g. "[AV] Samsung Soundbar Nxxx") appears in the list, delete it.
  • Then repeat steps 1 through 3.
Disconnecting the Soundbar from the TV

Press the (Source) button on the top panel or on the remote control and switch to any mode but "BT".

  • Disconnecting takes time because the TV must receive a response from the Soundbar. (The time required may differ, depending on the TV model.)
  • To cancel the automatic Bluetooth connection between the Soundbar and TV, press the (Play/Pause) button on the remote control for 5 seconds with the Soundbar in "BT READY" status. (Toggle On → Off)
What is the difference between BT READY and BT PAIRING?
  • BT READY : In this mode, you can search for previously connected TVs or connect a previously connected mobile device to the Soundbar.
  • BT PAIRING : In this mode, you can connect a new device to the Soundbar. (Press the PAIR button on the remote control or press and hold the (Source) button on the top of the Soundbar for more than 5 seconds while the Soundbar is in "BT" mode.)

warning NOTES

  • If asked for a PIN code when connecting a Bluetooth device, enter <0000>.
  • In Bluetooth connection mode, the Bluetooth connection will be lost if the distance between the Soundbar and the Bluetooth device exceeds 32.8 ft.
  • The Soundbar automatically turns off after 5 minutes in the Ready state.
  • The Soundbar may not perform Bluetooth search or connection correctly under the following circumstances:
    • If there is a strong electrical field around the Soundbar.
    • If several Bluetooth devices are simultaneously paired with the Soundbar.
    • If the Bluetooth device is turned off, not in place, or malfunctions.
  • Electronic devices may cause radio interference. Devices that generate electromagnetic waves must be kept away from the Soundbar main unit - e.g., microwaves, wireless LAN devices, etc.

Connecting via Wi-Fi

Pre-connection Checklist
  1. Confirm that your Samsung Smart TV was released after 2013. This function is compatible only with Samsung Smart TVs released after 2013.
  2. Make sure your Wireless router (Wi-Fi) is ready and working.
  3. Make sure that the TV is connected to the Wireless router (your Wi-Fi network).
    Pre-connection Checklist
Step 1: Connecting the Soundbar to Wi-Fi
  1. Press the (Source) button on the top of the Soundbar or on the remote control to select "WIFI" mode.
    • When using selected Samsung TVs (2016 ~ 2018 Samsung Smart TVs that support Bluetooth.)
      • If you select "WIFI" mode when the TV is turned on, the TV screen displays a pop-up window providing instructions on how to automatically connect the Soundbar to a wireless router (Wi-Fi). Refer to instructions in the pop-up window of the TV.
        Step 1: Connecting the Soundbar to Wi-Fi - Step 1
  2. Connect your mobile device (smartphone, tablet, etc.) to the Wi-Fi network the TV is connected to.
  3. Install and launch the

    SmartThings app
    on your mobile device (e.g. smartphone or tablet).
    www.apple.com
    Android

    play.google.com
    iOS

  4. Follow the instructions in the app screen on the mobile device to connect the Soundbar to your Wi-Fi network.
Step 2: Configuring Settings on the TV
  • If the TV disconnects from your wireless network after you change the input source to the Soundbar, use the TV menu to connect the TV to the network again.

For TVs released in 2018
Home ( ) → Settings ( ) → Sound → Sound Output → [AV] Samsung Soundbar Nxxx (Wi-Fi)

For TVs released in 2017
Home ( ) → Settings ( ) → Sound → Sound Output → [AV] Samsung Soundbar Nxxx (Wi-Fi)

For TVs released in 2016
Home ( ) → Settings ( ) → Sound → Select Speaker → [AV] Samsung Soundbar Nxxx (Wi-Fi)

For TVs released in 2015
Menu → Sound → Speaker List

For TVs released in 2014
Menu → Sound → Speaker Settings → Multiroom Link - Settings

warning NOTES

  • The TV and Soundbar must be connected to the same wireless network (Wi-Fi).
  • If your wireless router (Wi-Fi) uses a DFS channel, you will not be able to establish a Wi-Fi connection between the TV and Soundbar. Contact your Internet service provider for details.
  • If the 5GHz Wi-Fi connection is not smooth, use the 2.4GHz bandwidth.
  • Because the menus may differ depending on the year of manufacture, refer to your TV manual.

CONNECTING AN EXTERNAL DEVICE

Connect to an external device via a wired or wireless network to play the external device's sound through the Soundbar.

Connecting using an HDMI Cable (Dolby Atmos® support)

  • What is Dolby Atmos®? Atmos technology enhances existing 7.1 channel surround sound systems by adding an overhead speaker. This envelops the listener in 360 degrees of sound, delivering an immersive, high-definition, rich, detailed, and deeper experience.

  • This product supports Dolby Atmos® only in HDMI mode.
    Connecting using an HDMI Cable
  1. Connect an HDMI cable from the HDMI IN 1 or HDMI IN 2 jack on the bottom of the Soundbar to the HDMI OUT jack on your digital device.
  2. Connect an HDMI cable from the HDMI OUT (TV-ARC) jack on the bottom of the Soundbar to the HDMI IN jack on your TV.
  3. Press the (Source) button on the top panel or on the remote control, and then select "HDMI 1"or "HDMI 2".
  4. "HDMI 1" or "HDMI 2" mode is displayed on the Soundbar display panel and sound plays.

warning NOTE

  • When Dolby Atmos® is activated, "DOLBY ATMOS" appears in the front display.

Configuring Dolby Atmos® on your BD player or other device.

  • Open the audio output options on the settings menu of your BD player or other device and make sure that "No Encoding" is selected for Bitstream. For example, on a Samsung BD Player, go to Home Menu → Sound → Digital Output and then select Bitstream (unprocessed).
  • If the Audio Output options include Secondary Audio, make sure Secondary Audio is set to Off.
  • Dolby Atmos® works only on 7.1.2 channels.
  • Make sure that the content supports Dolby Atmos®.

Connecting using an HDMI Cable

Connecting using an HDMI Cable

  1. Connect an HDMI cable from the HDMI IN 1 or HDMI IN 2 jack on the bottom of the Soundbar to the HDMI OUT jack on your digital device.
  2. Connect an HDMI cable from the HDMI OUT (TV-ARC) jack on the bottom of the Soundbar to the HDMI IN jack on your TV.
  3. Press the (Source) button on the top panel or on the remote control, and then select "HDMI 1"or "HDMI 2".
  4. "HDMI 1" or "HDMI 2" mode is displayed on the Soundbar display panel and sound plays.

Connecting using an Optical Cable

Connecting using an Optical Cable

  1. Connect DIGITAL AUDIO IN (OPTICAL) on the main unit to the OPTICAL OUT jack of the Source Device using a digital optical cable (not supplied).
  2. Select "D.IN" mode by pressing the (Source) button on the top panel or on the remote control.

CONNECTING A MOBILE DEVICE

Connecting via Bluetooth

When a mobile device is connected using Bluetooth, you can hear stereo sound without the hassle of cabling.

  • You cannot connect more than one Bluetooth device at a time.
    Connecting via Bluetooth

The initial connection

  1. Press the PAIR button on the remote control to enter the "BT PAIRING" mode.
    (OR)
    1. Press the (Source) button on the top panel and then select "BT". "BT" changes to "BT READY" in a few seconds automatically if there is no Bluetooth device connected to the Soundbar.
    2. When "BT READY" appears, press and hold the (Source) button on the top panel of the Soundbar for more than 5 seconds to display "BT PAIRING".
  2. On your device, select "[AV] Samsung Soundbar Nxxx" from the list that appears.
    • When the Soundbar is connected to the Bluetooth device, [Bluetooth Device Name] → "BT" appears in the front display.
  3. Play music files located on the device connected via Bluetooth through the Soundbar.

If the device fails to connect

  • If a previously connected Soundbar (e.g. "[AV] Samsung Soundbar Nxxx") appears in the list, delete it.
  • Then repeat steps 1 and 2.

warning NOTE

  • After you have connected the Soundbar to your mobile device the first time, use the "BT READY" mode to reconnect.

For more information about Bluetooth connections, refer to "Connecting a TV via Bluetooth".

Connecting via Wi-Fi (Wireless Network)

  • Connect a single Soundbar to Wi-Fi to access a variety of music streaming services and Internet radio. Connect multiple Soundbars to Wi-Fi to use grouped playback or the stereo sound mode.
  • To connect a Soundbar to a mobile device via a wireless network (Wi-Fi), the SmartThings app is required.
    Connecting via Wi-Fi (Wireless Network)

The initial connection

  1. Press the (Source) button on the top of the Soundbar or on the remote control to select "WIFI" mode.
    The initial connection
  2. Install and launch the

    SmartThings app
    on your mobile device (e.g. smartphone or tablet).
    www.apple.com
    Android

    play.google.com
    iOS

  3. Follow the instructions in the app screen on the mobile device to connect the Soundbar to Wi-Fi.

warningNOTE

  • To learn about using the SmartThings app and connecting to other devices (from Amazon, and the SWA-9000S, etc), refer to the FULL MANUAL for your Soundbar on the Samsung web site (www.samsung.com/support).

USING THE REMOTE CONTROL

How to Use the Remote Control

1
Power
Turns the Soundbar on and off.
2
Source
Press to select a source connected to the Soundbar.
3
Mute
Press the (Mute) button to mute the sound. Press it again to unmute the sound.
4
SOUND MODE
Press to select the desired sound effect: STANDARD, SURROUND, or SMART.
5
Bluetooth PAIR
Press the PAIR button. "BT PAIRING" appears in the Soundbar's display.
You can connect the Soundbar to a new Bluetooth device in this mode by selecting the Soundbar in the Bluetooth device's search list.
6
Play / Pause (BT/Wi-Fi)
Press the button to pause a music file temporarily. Press the button again and the music file plays.
7
Up/Down/ Left/Right


Press the indicated areas to select Up/Down/Left/Right.

Press Up/Down/Left/Right on the button to select or set functions.

  • Music Skip
    Press the Right button to select the next music file. Press the Left button to select the previous music file.
  • Anynet+ / Auto Power Link
    You can turn Anynet+ and Auto Power Link on or off.
    Anynet+ and Auto Power Link are turned on and turned off by the Right and Left buttons respectively.
    • Anynet+: If the Soundbar is connected to a Samsung TV through an HDMI cable, you can control your Soundbar with a Samsung TV remote control.
      Press and hold the Right button for 5 seconds to toggle Anynet+ ON and OFF.
    • Auto Power Link: If the Soundbar is connected to your TV through a digital optical cable, the Soundbar can automatically turn on when you turn on your TV. Press and hold the Left button for 5 seconds to toggle Auto Power Link ON and OFF.
    • Anynet+ / Auto Power Link are set to ON by default.
  • ID SET
    Press and hold the Up button for 5 seconds to complete ID SET (when connecting to a naccessary item).
8
Sound Control
You can select from TREBLE, BASS, SYNC, CENTER LEVEL, SIDE LEVEL, or FRONT TOP LEVEL.
  • To control the volume of the treble or bass sound, select TREBLE or BASS in Sound Settings, and then adjust the volume between -6~+6 by using the Up/Down buttons.
  • To control the volume of the each speaker select CENTER LEVEL, SIDE LEVEL or FRONT TOP LEVEL in Sound Settings, and then adjust the volume between -6~+6 by using the Up/Down buttons.
  • If the video on the TV and audio from the Soundbar are not synchronized, select SYNC in Sound Control, and then set the audio delay between 0~300 milliseconds by using the Up/Down buttons.
  • SYNC is only supported for some functions.
9
WOOFER
WOOFER
Push the button up or down to adjust the volume of the subwoofer to -12 or between -6 to +6. To set the subwoofer volume level to 0, press the button.
10
VOL
 VOL
Push the button up or down to adjust the volume.
  • Mute
    Press the VOL button to mute the sound. Press it again to unmute the sound.

Adjusting the Soundbar volume with a TV remote control

If you have a Samsung TV, you can adjust the Soundbar's volume using the IR remote control that came with your Samsung TV.
First use the TV menu to set the TV audio on your Samsung TV to external speakers, then use your Samsung remote to control the Soundbar's volume. For more information, see the TV's user manual. The default mode for this function is control by a Samsung TV remote. If your TV is not a Samsung TV, follow the directions below to change the settings of this function.

  1. Turn Off the Soundbar.
    Adjusting the volume with a TV remote control - Step 1
  2. If you do not want to use this function, push up and hold the WOOFER button on the remote repeatedly for 5 seconds until "OFF-TV REMOTE" appears in the display.
    Adjusting the volume with a TV remote control - Step 2
  3. If you want to control the Soundbar with your TV's remote, push up and hold the WOOFER button for 5 seconds repeatedly until "ALL-TV REMOTE" appears in the display. Then, use your TV's menu to select external speakers.
    Adjusting the volume with a TV remote control - Step 3
  4. If you want to return the Soundbar to the default mode (control by a Samsung TV remote), push up and hold the WOOFER button for 5 seconds repeatedly until "SAMSUNG-TV REMOTE" appears in the display.
    Adjusting the volume with a TV remote control - Step 4
    • Each time you push the WOOFER button up and hold it for 5 seconds, the mode switches in the following order: "SAMSUNG-TV REMOTE" (Default mode) → "OFF-TV REMOTE" → "ALL-TV REMOTE".
    • This function may not be available, depending on the remote control.
    • For manufacturers that support this feature, refer to the FULL MANUAL for your Soundbar on the Samsung web site (www.samsung.com/support).
    • This volume control function works with IR TV remotes only. It does not work with Bluetooth TV remotes (remotes that require pairing)

INSTALLING THE WALL MOUNT

Installation Precautions

  • Install on a vertical wall only.
  • Do not install in a place with high temperature or humidity.
  • Verify that the wall is strong enough to support the product's weight. If not, reinforce the wall or choose another installation point.
  • Purchase and use the fixing screws or anchors appropriate for the kind of wall you have (plaster board, iron board, wood, etc.). If possible, fix the support screws into wall studs.
  • Purchase wall mounting screws according to the type and thickness of the wall you want to mount the Soundbar on.
    • Diameter: M5
    • Length: 1 3/8 inches or longer recommended.
  • Connect cables from the unit to external devices before you install the Soundbar on the wall.
  • Make sure the unit is turned off and unplugged before you install it. Otherwise, it may cause an electric shock.

Wallmount Components

Wallmount Components - Step 1

  1. Place the Wall Mount Guide against the wall surface.
    • The Wall Mount Guide must be level.
    • If your TV is mounted on the wall, install the Soundbar at least 2 inches (5 cm) below the TV.
      Wallmount Components - Step 2
  2. Align the Wall Mount Guide's Center Line with the center of your TV (if you are mounting the Soundbar below your TV), and then fix the Wall Mount Guide to the wall using tape.
    • If you are not mounting below a TV, place the Center Line in the center of the installation area.
      Wallmount Components - Step 3
  3. Push a pen tip or sharpened pencil tip through the center of the A-TYPE images on each end of the Guide to mark the holes for the supporting screws, and then remove the Wall Mount Guide.
    Wallmount Components - Step 4
  4. Using an appropriately sized drill bit, drill a hole in the wall at each marking.
    • If the markings do not correspond to the positions of studs, make sure you insert appropriate anchors or mollies into the holes before you insert the support screws. If you use anchors or mollies, make sure the holes you drill are large enough for the anchors or mollies you use.
  5. Push a screw (not supplied) through each Holder-Screw, and then screw each screw firmly into a support screw hole.
    Wallmount Components - Step 5
  6. Install the 2 Bracket-Wall Mounts in the correct orientation on the bottom of the Soundbar using 2 Screws.
    • When assembling, make sure the hanger part of the Bracket-Wall Mounts are located behind the rear of the Soundbar.
  7. Install the Soundbar with the attached Bracket-Wall Mounts by hanging the Bracket-Wall Mounts on the Holder-Screws on the wall.
    Wallmount Components - Step 6
  8. Slide the Soundbar down as shown below so that the Bracket-Wall Mounts rest securely on the Holder-Screws.
    • Insert the Holder-Screws into the wide (bottom) part of the Bracket-Wall
      Mounts, and then slide the Bracket-Wall
      Mounts down so that Bracket-Wall Mounts rest securely on the Holder-Screws.
      Wallmount Components - Step 7

SOFTWARE UPDATE

When the Soundbar is connected to the Internet, software updates automatically occur even when the Soundbar is turned off.

  • To use the Auto Update function, the
    Soundbar must be connected to the Internet. The Wi-Fi connection to the Soundbar will be terminated if the Soundbar's power cord is disconnected or the power is cut off. If the power is cut off, when the power comes back on or you reconnect the power cord, turn on the Soundbar, and then reconnect it to the Internet.

TROUBLESHOOTING

Refer to the table below if this product does not function properly. If the problem you are experiencing is not listed below or if the instructions below do not help, turn off the product, disconnect the power cord, and contact Samsung Electronics at 1-800-SAMSUNG (1-800-726-7864).

The unit will not turn on

Is the power cord plugged into the outlet?

  • Connect the power plug to the outlet.

A function does not work when the button is pressed

Is there static electricity in the air?

  • Disconnect the power plug and connect it again.

Sound dropouts occur in BT mode

  • See the Bluetooth connection sections.

Sound is not produced

Is the Mute function on?

  • Press the (Mute) button to cancel the mute function.

Is the volume set to minimum?

  • Adjust the Volume.

The remote control does not work

Are the batteries drained?

  • Replace with new batteries.

Is the distance between the remote control and Soundbar main unit too far?

  • Move the remote control closer to the Soundbar main unit.

The red LED on the subwoofer blinks and the subwoofer is not producing sound
This issue can occur if the subwoofer is not connected to the Soundbar main unit.

  • Try to connect your subwoofer again.

The subwoofer drones and vibrates noticeably

Try to adjust the vibration of your subwoofer.

  • Push the WOOFER button on your remote control up or down to adjust the subwoofer volume. (to -12, or between -6 ~ +6).

Cannot connect to the TV

If connected via a wired network

  • Check if the cable is connected correctly. (Check the port name to make sure that the cable is connected to the correct port.) (See the corresponding page regarding each connection method.)
  • Press the (Source) button on the top panel of the Soundbar or on the remote control to check if the mode is correct.

If connected via a wireless network

  • Connected via Bluetooth
    1. Switch the Soundbar to "BT PAIRING" mode, and then use the TV to search again.
  • Connected via Wi-Fi
    1. Check if the TV is a compatible model.
      • Only Samsung Smart TVs released after 2013 are supported.
    2. Check if the TV is connected to Wi-Fi.
      • If the TV is not connected to Wi-Fi, use the network menu on the TV to establish a connection. (See the TV user manual.)
    3. Check if the Soundbar is connected to Wi-Fi.
      • When the Soundbar is connected, you can find it in the list of speakers on your mobile device when you run the SmartThings app. for details.
    4. Check for a DFS channel.
      • If your wireless router (Wi-Fi) is using a DFS channel, you cannot establish a Wi-Fi connection between the TV and Soundbar. Contact your Internet service provider for details.

SPECIFICATIONS AND GUIDE

Model Name HW-N850
Weight 19.4 lbs (8.8 kg)
Dimensions (W x H x D) 48.3 x 3.3 x 5.4 inches
(1226.0 x 83.0 x 136.0 mm)
Operating Temperature Range +41°F to +95°F (+5°C to +35°C)
Operating Humidity Range 10% ~ 75%
AMPLIFIER
Rated Output power
18W x 10 + 10W x 3,4ohm
Supported play formats LPCM 2ch, Dolby Audio™ (supporting Dolby® Digital), DTS
Subwoofer Name PS-WN80
Weight 21.2 lbs (9.6 kg)
Dimensions (W x H x D) 8.0 x 15.7 x 16.4 inches (203.5 x 400.0 x 415.5 mm)
AMPLIFIER
Rated Output power
162W

warning NOTES

  • Samsung Electronics Co., Ltd reserves the right to change the specifications without notice.
  • Weight and dimensions are approximate.
  • Dispose unwanted electronics through an approved recycler.
    To find the nearest recycling location, go to our website: www.samsung.com/recyclingdirect or call (877) 278 - 0799

warning Precaution: The Soundbar will restart automatically if you turn on/turn off Wi-Fi.

Wi-Fi
Port deactivation method
Press the ID SET button on the bottom panel of the Soundbar for 30 seconds to turn Wi-Fi On / Off.
Bluetooth
Port deactivation method
Press the NETWORK button on the bottom panel of the Soundbar for 30 seconds to turn Bluetooth On / Off.

SERVICE

If you have a problem with this product, we strongly recommend you read the appropriate section of this manual, visit the Support page for your product at www.samsung.com, or call Samsung Product Support (1-800-726-7864) to find an answer before you contact a service center for a repair.

SAFETY INFORMATION

  • The following also applies to the Wireless Subwoofer (PS-WN80).

SAFETY WARNINGS

TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE THE COVER (OR BACK).
NO USER-SERVICEABLE PARTS ARE INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.


RISK OF ELECTRIC SHOCK. DO NOT OPEN.

shock hazard This symbol indicates that high voltage is present inside. It is dangerous to make any kind of contact with any internal part of this product.
warning This symbol indicates that this product comes with important literature concerning operation and maintenance.
Class II product: This symbol indicates that a safety connection to electrical earth (ground) is not required.
AC voltage: Rated voltage marked with this symbol is AC voltage.
DC voltage: Rated voltage marked with this symbol is DC voltage.
Caution. Consult Instructions for use: This symbol instructs the user to consult the user manual for further safety related information.

  • To reduce the risk of fire or electric shock, do not expose this appliance to rain or moisture.
  • To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions.
  • This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.

  • Do not expose this apparatus to dripping or splashing. Do not put objects filled with liquids, such as vases, on the apparatus.
  • To turn this apparatus off completely, you must pull the power plug out of the wall socket. Consequently, the power plug must be easily and readily accessible at all times.

Important Safety Instructions

Read these operating instructions carefully before using the unit. Follow all the safety instructions listed below. Keep these operating instructions handy for future reference.

  1. Read these instructions.
  2. Keep these Instructions.
  3. Heed all warnings.
  4. Follow all instructions.
  5. Do not use this apparatus near water.
  6. Clean only with dry cloth.
  7. Do not block any ventilation openings. Install in accordance with the manufacturer's instructions.
  8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
  9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.
  10. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.
  11. Only use attachments/accessories specified by the manufacturer.

  12. Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.
  13. Unplug this apparatus during lightning storms or when unused for long periods of time.
  14. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

PRECAUTIONS

  1. Ensure that the AC power supply in your house complies with the power requirements listed on the identification sticker located on the bottom of your product. Install your product horizontally, on a suitable base (furniture), with enough space around it for ventilation (3~4 inches). Make sure the ventilation slots are not covered. Do not place the unit on amplifiers or other equipment which may become hot. This unit is designed for continuous use. To fully turn off the unit, disconnect the AC plug from the wall outlet. Unplug the unit if you intend to leave it unused for a long period of time.
  2. During thunderstorms, disconnect the AC plug from the wall outlet. Voltage peaks due to lightning could damage the unit.
  3. Do not expose the unit to direct sunlight or other heat sources. This could lead to overheating and cause the unit to malfunction.
  4. Protect the product from moisture (i.e. vases), and excess heat (e.g. a fireplace) or equipment creating strong magnetic or electric fields. Unplug the power cable from the AC wall socket if the unit malfunctions. Your product is not intended for industrial use. It is for personal use only. Condensation may occur if your product has been stored in cold temperatures. If transporting the unit during the winter, wait approximately 2 hours until the unit has reached room temperature before using.
  5. The battery used with this product contains chemicals that are harmful to the environment. Do not dispose of the battery in the general household trash. Do not expose the battery to excess heat, direct sunlight, or fire. Do not short circuit, disassemble, or overheat the battery. Danger of explosion if the battery is replaced incorrectly. Replace only with the same or equivalent type.

Documents / Resources

References

Download manual

Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.

Download Samsung HW-N850 - Soundbar Manual

Advertisement

Need Assistance?

Do you have a question about the HW-N850 that isn't answered in the manual? Leave your question here.

Error while submitting your question. Please, reload page and try again.

Thank you! Your question has been received!

Table of Contents