Samsung HW-M4500 - Soundbar Manual

CHECKING THE COMPONENTS

• The power connection steps are labelled ( ). For more information about power connections, see "Connecting Electrical Power".
• For Soundbar wall mounting components, see "Wallmount Components".
• HDMI cable is sold separately. To purchase, contact a Samsung Service Center or Samsung Customer Care.

Inserting Batteries before using the Remote Control (AA batteries X 2)
Slide the battery cover in the direction of the arrow until it is completely removed. Insert 2 AA batteries (1.5V) oriented so that their polarity is correct. Slide the battery cover back into position.

PRODUCT OVERVIEW

Top Panel/Front Panel of the Product

Bottom Panel of the Product

	Source	Selects the source input mode. (D.IN / AUX / HDMI / BT / USB) To turn on "BT PAIRING" mode, change the source to "BT" mode, and then press and hold the (Source) button for more than 5 seconds.
	AUX	Connect to the Analog output of an external device.
	D.IN	Connect to the digital (optical) output of an external device.
	DC 19V	Connect the AC/DC power adapter. (Power Supply In)
	HDMI IN	Inputs digital video and audio signals simultaneously using an HDMI cable. Connect to the HDMI output of an external device.
	HDMI OUT	Connect to the HDMI (ARC) jack on a TV.
	USB	Connect a USB device here to play music files on the USB device through the Soundbar.

CONNECTING THE DEVICE

Connecting Electrical Power

Use the power components ( ) to connect the units to electrical outlets in the following order:

1. Subwoofer
   
2. Soundbar Main Unit.
   See the illustrations.
   

• For more information about the required electrical power and power consumption, refer to the label attached to the product. (Label: Bottom of the Soundbar Main Unit)

Connecting the Unit to the Subwoofer

When the subwoofer is connected, you can enjoy rich bass sound.

Automatic connection between the subwoofer and the unit

When you turn the power on after connecting the power cables to the Soundbar and subwoofer, the subwoofer is automatically connected to the Soundbar.

• When auto pairing is complete, the blue indicators at the top of the subwoofer turn on.

LED Indicator Lights on the top of Subwoofer
LED	Status	Description	Resolution
Blue	On	Successfully connected (normal operation)	-
	Blinking	Recovering the connection	Check if the power cable to the main Soundbar unit is connected properly or wait for a while. (If blinking persists, try manually connecting the subwoofer. See "Manually connecting the subwoofer if automatic connection fails")
Red	On	Standby (with the Soundbar main unit turned off)	Check if the power cable to the main Soundbar unit is connected properly.
		Connection failed	Connect again. See the instructions for manual connection below..
Red and blue	Blinking	Malfunction	See the contact information for the Samsung Service Center in the manual.

Manually connecting the subwoofer if automatic connection fails

Check before performing the manual connection

• Check whether the power cables for the Soundbar and subwoofer are connected properly.
• Make sure that the Soundbar is turned on.

1. Press and hold ID SET on the rear of the subwoofer for at least 5 seconds.
   The red indicator on the top of the subwoofer turns off and the blue indicator blinks.
   
2. Turn off the Soundbar.
3. Press and hold the VOL button on the remote control for at least 5 seconds with the Soundbar turned off (OFF).
   
4. The ID SET message appears on the display of the Soundbar for 1.3 seconds, and then disappear.
   
5. When the blue indicator on the subwoofer blinks, turn on the Soundbar's power by pressing (Power) button on the top panel of the main unit or on the remote control.
6. When the connection is successfully established, the blue indicator on the top of the subwoofer stops blinking and glows continuously.
   • If the connection process fails, the blue indicator will flash continuously. Go to Step 1 and start again.

Expand to true wireless surround sound by connecting the Samsung Wireless Rear Speaker Kit (SWA-8500S) to your Soundbar (Sold separately). For more information, see the Samsung Wireless Rear Speaker Kit manual.

CONNECTING TO YOUR TV

Hear TV sound from your Soundbar through wired or wireless connections.

• When the Soundbar is connected to a selected Samsung TVs, the Soundbar can be controlled using the TV's remote control.
  • When using optical cable, this feature can be supported by 2017 Samsung Smart TVs that support Bluetooth.
  • This function also allows you to use the TV menu to adjust the sound field and various settings as well as the volume and mute.

Connecting with a Cable

Connecting using an Optical Cable

1. Connect the OPTICAL IN (Audio) jack on the Soundbar to the OPTICAL OUT jack of the TV with a digital optical cable.
2. Press the (Source) button on the top panel or remote control, and then select the "D.IN" mode.
   • When the Soundbar is connected to a Samsung smart TV released in 2017 or later, the Bluetooth POWER function automatically turns on to enable the Soundbar to be controlled with the TV remote control. (See "How to Use the Remote Control" for details on Bluetooth POWER.)

Auto Power Link
Auto Power Link automatically turns on the Soundbar when the TV is turned on.

1. Connect the Soundbar and a TV with a digital optical cable.
2. Press the (Source) button on the top panel or on the remote control, and then select "D.IN".
3. Press the Left button on the remote control for 5 seconds to turn Auto Power Link on or off.
   
   • Auto Power Link is set to ON by default.
     (To turn off this function, turn off Auto Power using the Soundbar.)
   • Depending on the connected device, Auto Power Link may not function.
   • This function is only available in the "D.IN" mode.

Connecting a TV using an HDMI Cable

1. With the Soundbar and TV turned on, connect the HDMI cable (not supplied) as shown in the figure.
2. "TV ARC" appears in the display window of the Soundbar main unit and the Soundbar plays TV sound.
   • If TV sound is inaudible, press the (Source) button on the remote control or on the top panel of the Soundbar to switch to "D.IN" mode. The screen displays "D.IN" and "TV ARC" in sequence, and TV sound is played.
   • If "TV ARC" does not appear in the display window of the Soundbar main unit, confirm that the cable is connected to the correct port.
   • Use the volume buttons on the TV's remote control to change the volume on the Soundbar.

Connecting a TV via Bluetooth

When a TV is connected using Bluetooth, you can hear stereo sound without the hassle of cabling.

• Only one TV can be connected at a time.

The initial connection

1. Press the (Source) button on the top panel or on the remote control, and then select "BT".
2. Change "BT" to "BT PAIRING".
   • If "BT READY" appears, press and hold the (Source) button on the top panel of the Soundbar or on the remote control for more than 5 seconds to display "BT PAIRING".
3. Select Bluetooth mode on the TV. (For more information, see the TV's manual.)
4. Select "[AV] Samsung Soundbar Mxxxx M-Series" from the list on TV's screen.
   An available Soundbar is indicated with "Need Pairing" or "Paired" on the TV Bluetooth device list.
   To connect to the Soundbar, select the message and establish a connection.
   • When the TV is connected, [TV Name] → "BT" appears on the Soundbar's front display.
5. You can now hear TV sound from the Soundbar.

If the device fails to connect

• If the previously connected Soundbar listing (e.g. "[AV] Samsung Soundbar Mxxxx M-Series") appears in the list, delete it.
• In "BT" mode, press and hold the (Source) button for more than 5 seconds on the top panel of the Soundbar or on the remote control to switch to "BT PAIRING" mode.
  Then, select "[AV] Samsung Soundbar Mxxxx M-Series" from the TV's search list.

What are the BT READY and BT PAIRING statuses?

• BT READY : In this mode, you can search for previously connected TVs or connect to the Soundbar from a previously connected mobile device.
• BT PAIRING : In this mode, you can connect to a new device. (While in "BT" mode, press and hold the (Source) button for more than 5 seconds on the top panel of the Soundbar or on the remote control.)

NOTES

• If asked for a PIN code when connecting a Bluetooth device, enter <0000>.
• In Bluetooth connection mode, the Bluetooth connection will be lost if the distance between the Soundbar and the Bluetooth device exceeds 32.8 ft.
• The Soundbar automatically turns off after 5 minutes in the Ready state.
• The Soundbar may not perform Bluetooth search or connection correctly under the following circumstances:
  • If there is a strong electrical field around the Soundbar.
  • If several Bluetooth devices are simultaneously paired with the Soundbar.
  • If the Bluetooth device is turned off, not in place, or malfunctions.
• Electronic devices may cause radio interference. Devices that generate electromagnetic waves must be kept away from the Soundbar main unit - e.g., microwaves, wireless LAN devices, etc.

Disconnecting the Soundbar from the TV
Press the (Source) button on the top panel or on the remote control and switch to any mode but "BT".

• Disconnecting takes time because the TV must receive a response from the Soundbar.
  (The time required may differ, depending on the TV model.)
• To cancel automatic Bluetooth connection between the Soundbar and TV, press the (Play/Pause) button on the remote control for 5 seconds in "BT READY" status. (Toggle On → Off)

CONNECTING AN EXTERNAL DEVICE

Connect to an external device via a wired or wireless network to play the external device's sound through the Soundbar.

Connecting using an Optical or Analog Audio Cable

1. Audio (AUX) Cable
   1. Connect AUX IN (Audio) on the main unit to the AUDIO OUT jack of the Source Device using an audio cable.
   2. Select "AUX" mode by pressing (Source) button on the top panel or on the remote control.
2. Optical Cable
   1. Connect OPTICAL IN (Audio) on the main unit to the OPTICAL OUT jack of the Source Device using a digital optical cable.
   2. Select "D.IN" mode by pressing the (Source) button on the top panel or on the remote control.

Connecting using an HDMI Cable

1. Connect an HDMI cable (not supplied) from the HDMI IN jack on the back of the product to the HDMI OUT jack on your digital device.
2. Connect an HDMI cable (not supplied) from the HDMI OUT (TV-ARC) jack on the back of the product to the HDMI IN jack on your TV.
3. Press the (Source) button on the top panel or on the remote control, and then select "HDMI".
4. "HDMI" mode is displayed on the Soundbar display panel and sound plays.

CONNECTING A USB

You can play music files located on USB storage devices through the Soundbar.

1. Connect the USB device to the USB port on the rear of the product.
2. Press the (Source) button on the top panel or on the remote control and then select "USB".
3. "USB" appears in the display screen.
4. Play music files from the USB storage device through the Soundbar.
   • The Soundbar automatically turns off (Auto Power Off) if no USB device has been connected for more than 5 minutes.

Software Update
Samsung may offer updates for the Soundbar's system firmware in the future.
If an update is offered, you can update the firmware by connecting a USB device with the firmware update stored on it to the USB port on your Soundbar.
For more information about how to download update files, go to the Samsung Electronics website at (www.samsung.com → Support).
Then, enter or select the model of your Soundbar, select Software & Apps, and then Downloads. The option name can vary.

CONNECTING A MOBILE DEVICE

Connecting via Bluetooth
When a mobile device is connected using Bluetooth, you can hear stereo sound without the hassle of cabling.

• You cannot connect more than one Bluetooth device at a time.

The initial connection

1. Press the (Source) button on the top panel or on the remote control, and then select "BT".
2. Change "BT" to "BT PAIRING".
   • If "BT READY" appears, press and hold the (Source) button on the top panel of the Soundbar or on the remote control for more than 5 seconds to display "BT PAIRING".
3. Select "[AV] Samsung Soundbar Mxxxx M-Series" from the list.
   • When a Soundbar is connected to the Bluetooth device, [Bluetooth Device Name] → "BT" appears in the front display.
4. Play music files from the device, connected via Bluetooth, through the Soundbar.

If the device fails to connect

• If the previously connected Soundbar listing (e.g. "[AV] Samsung Soundbar Mxxxx M-Series") appears in the list, delete it.
• In "BT" mode, press and hold the (Source) button for more than 5 seconds on the top panel of the Soundbar or on the remote control to switch to "BT PAIRING" mode. Then, select "[AV] Samsung Soundbar Mxxxx M-Series" from the Bluetooth device search list.

For more information about Bluetooth connections, refer to "Connecting a TV via Bluetooth".

USING THE REMOTE CONTROL

How to Use the Remote Control

Adjusting the unit volume with a TV remote control

Use the TV menu to set the TV speaker on a Samsung TV to external speakers.
(For more information, see the TV's user manual.)

• After installing the Soundbar, you can adjust the Soundbar's volume using the IR remote control that came with a Samsung TV. (If you do not want to use this function, when the Soundbar is on, press and hold the Surround button for 5 seconds. "OFF-TV REMOTE" appears in the Soundbar's display and the function turns off.)
  To adjust the volume using only the Samsung TV remote control, press and hold the Surround button for more than 5 seconds until "SAMSUNG-TV REMOTE" appears in the Soundbar display.
  • Each time the Surround button is held for 5 seconds, the mode switches in the following order: "SAMSUNG-TV REMOTE" (Default mode) → "OFF-TV REMOTE" → "ALL-TV REMOTE".
• To adjust the Soundbar volume with the remote control that came with a TV made by a third party manufacturer, turn the Soundbar on, press and hold the Surround button for 5 seconds ("OFF-TV REMOTE" appears on the Soundbar's display), release the Surround button, and then press and hold the Surround button again for more than 5 seconds. ("ALL-TV REMOTE" appears on the Soundbar's display.)
  • This function may not be available, depending on the remote control.
  • For manufacturers that support this feature, refer to the FULL MANUAL for your Soundbar on the Samsung web site.
  • This volume control function works with IR TV remotes only. It does not work with Bluetooth TV remotes (remotes that require pairing).

INSTALLING THE WALL MOUNT

Installation Precautions

• Install on a vertical wall only.
• Do not install in a place with high temperature or humidity.
• Verify whether the wall is strong enough to support the product's weight. If not, reinforce the wall or choose another installation point.
• Purchase and use the fixing screws or anchors appropriate for the kind of wall you have (plaster board, iron board, wood, etc.). If possible, fix the support screws into wall studs.
• Purchase wall mounting screws according to the type and thickness of the wall you want to mount the Soundbar on.
  • Diameter: M5
  • Length: 1 3/8 inches or longer recommended.
• Connect cables from the unit to external devices before you install the Soundbar on the wall.
• Make sure the unit is turned off and unplugged before you install it. Otherwise, it may cause an electric shock.

Wallmount Components

1. Place the Wall Mount Guide against the wall surface.
   • The Wall Mount Guide must be level.
   • If your TV is mounted on the wall, install the Soundbar at least 2 inches (5 cm) below the TV.
     
2. Mark the location where the screws will go through on the wall, and then remove the Wall Mount Guide. Next, drill holes for the screws using an appropriately sized drill bit.
   
3. Fasten the 2 Bracket-Wall pieces firmly to the wall at the marked locations using the appropriate screws.
   
4. Attach the Soundbar to the 2 Bracket-Wall pieces as shown in the illustration.
   
5. Insert a Holder-Fix Mount into each hole on the product's bottom side. Tighten each Holder-Fix Mount to fix the Soundbar to the 2 Bracket-Wall pieces.
   

• Do not hang onto the installed unit and avoid striking or dropping the unit.
• Secure the unit firmly to the wall so that it does not fall off. If the unit falls off, it may cause an injury or damage the product.
• When the unit is installed on a wall, please make sure that children do not pull any of the connecting cables, as this may cause it to fall.
• For the optimal performance of a wall mount installation, install the speaker system at least 2 inches (5 cm) below the TV, if the TV is mounted on the wall.
• For your safety, if you do not mount the unit on the wall, install it on a secure, flat surface where it is unlikely to fall.

TROUBLESHOOTING

Refer to the table below if this product does not function properly. If the problem you are experiencing is not listed below or if the instructions below do not help, turn off the product, disconnect the power cord, and contact Samsung Electronics at 1-800-SAMSUNG (1-800-726-7864).

The unit will not turn on

Is the power cord plugged into the outlet?

• Connect the power plug to the outlet.

A function does not work when the button is pressed.
Is there static electricity in the air?

• Disconnect the power plug and connect it again.

Sound dropouts occur in BT mode

• See the Bluetooth connection sections.

Sound is not produced

Is the Mute function on?

• Press the VOL button to cancel the function.

Is the volume set to minimum?

• Adjust the Volume.

The remote control does not work

Are the batteries drained?

• Replace with new batteries.

Is the distance between the remote control and Soundbar main unit too far?

• Move the remote control closer to the Soundbar main unit.

The red LED on the subwoofer blinks and the subwoofer is not producing sound.
This issue can occur if the subwoofer is not connected to the Soundbar main unit.

• Try to connect your subwoofer again. (See "Connecting the Unit to the Subwoofer")

The subwoofer drones and vibrates noticeably

Try to adjust the vibration of your subwoofer.

• Push the WOOFER button on your remote control up or down to adjust the subwoofer volume. (between -12, -6 ~ +6).

IMPORTANT NOTES ABOUT SERVICE

• Figures and illustrations in this User Manual are provided for reference only and may differ from actual product appearance.
• An administration fee may be charged if either:
  1. An engineer is called out to your home at your request and there is no defect in the product.
  2. You bring the unit to a repair center and there is no defect in the product.
• You will be advised of the amount of the administration fee before any work is done or a home visit is made.
• If you have a problem with this product, we strongly recommend you read the appropriate section of this manual, visit the Support page for your product at www.samsung.com, or call Samsung Product Support (1-800-726-7864) to find an answer before you contact a service center for a repair.

SPECIFICATIONS AND GUIDE

GENERAL	USB		5V/0.5A
	Weight	Soundbar Main Unit	6.0 lbs (2.7 kg)
		Subwoofer (PS-WM20)	10.1 lbs (4.6 kg)
	Dimensions (W x H x D)	Soundbar Main Unit	42.4 x 1.9 x 5.1 inches (1078.0 x 47.5 x 129.0 mm)
		Subwoofer (PS-WM20)	7.0 x 13.9 x 11.8 inches (179.0 x 353.0 x 299.5 mm)
	Operating Temperature Range		+41°F to +95°F (+5°C to +35°C)
	Operating Humidity Range		10% ~ 75%
AMPLIFIER	Rated Output power	Soundbar Main Unit	22W x 4, 4 ohm (woofer) 21W x 2, 8 ohm (tweeter)
		Subwoofer (PS-WM20)	130W, 3 ohm
Supported play formats (DTS 2.0 sound is played in DTS format.)			LPCM 2ch, Dolby Audio (supporting Dolby Digital), DTS

NOTES

• Samsung Electronics Co., Ltd reserves the right to change the specifications without notice.
• Weight and dimensions are approximate.
• For more information about the power supply and power consumption, refer to the label attached to the product. (Label: Bottom of the Soundbar Main Unit)

SAFETY INFORMATION

• The following also applies to the Wireless Subwoofer (PS-WM20).

SAFETY WARNINGS

TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE THE COVER (OR BACK).
NO USER-SERVICEABLE PARTS ARE INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

RISK OF ELECTRIC SHOCK. DO NOT OPEN.
	This symbol indicates that high voltage is present inside. It is dangerous to make any kind of contact with any internal part of this product.
	This symbol indicates that this product comes with important literature concerning operation and maintenance.
	Class II product: This symbol indicates that a safety connection to electrical earth (ground) is not required.
	AC voltage: Rated voltage marked with this symbol is AC voltage.
	DC voltage: Rated voltage marked with this symbol is DC voltage.
	Caution. Consult Instructions for use: This symbol instructs the user to consult the user manual for further safety related information.

• To reduce the risk of fire or electric shock, do not expose this appliance to rain or moisture.
• To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions.
• This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.

• Do not expose this apparatus to dripping or splashing. Do not put objects filled with liquids, such as vases, on the apparatus.
• To turn this apparatus off completely, you must pull the power plug out of the wall socket. Consequently, the power plug must be easily and readily accessible at all times.

Important Safety Instructions

Read these operating instructions carefully before using the unit. Follow all the safety instructions listed below. Keep these operating instructions handy for future reference.

1. Read these instructions.
2. Keep these Instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings. Install in accordance with the manufacturer's instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.
11. Only use attachments/accessories specified by the manufacturer.
12. Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.
    
13. Unplug this apparatus during lightning storms or when unused for long periods of time.
14. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

PRECAUTIONS

1. Ensure that the AC power supply in your house complies with the power requirements listed on the identification sticker located on the back of your product. Install your product horizontally, on a suitable base (furniture), with enough space around it for ventilation (3~4 inches). Make sure the ventilation slots are not covered. Do not place the unit on amplifiers or other equipment which may become hot. This unit is designed for continuous use. To fully turn off the unit, disconnect the AC plug from the wall outlet. Unplug the unit if you intend to leave it unused for a long period of time.
2. During thunderstorms, disconnect the AC plug from the wall outlet. Voltage peaks due to lightning could damage the unit.
3. Do not expose the unit to direct sunlight or other heat sources. This could lead to overheating and cause the unit to malfunction.
4. Protect the product from moisture (i.e. vases), and excess heat (e.g. a fireplace) or equipment creating strong magnetic or electric fields. Unplug the power cable from the AC wall socket if the unit malfunctions. Your product is not intended for industrial use. It is for personal use only. Condensation may occur if your product has been stored in cold temperatures. If transporting the unit during the winter, wait approximately 2 hours until the unit has reached room temperature before using.
5. The battery used with this product contains chemicals that are harmful to the environment. Do not dispose of the battery in the general household trash. Do not expose the battery to excess heat, direct sunlight, or fire. Do not short circuit, disassemble, or overheat the battery. Danger of explosion if the battery is replaced incorrectly. Replace only with the same or equivalent type.

Design and specifications are subject to change without prior notice.

The party responsible for product compliance:
Samsung Electronics Co., LTD.
America QA lab of Samsung
19 Chapin Rd. Building D,
Pine Brook, New Jersey 07058

QUESTIONS OR COMMENTS?

COUNTRY	CALL	OR VISIT US ONLINE AT	WRITE
IN THE US	1-800-SAMSUNG (726-7864)	www.samsung.com/us/support	Samsung Electronics America, Inc. 85 Challenger Road Ridgefield Park, NJ 07660

Documents / Resources

References

• Samsung US | Mobile | TV | Home Electronics | Home Appliances | Samsung US
• Support Home | Official Samsung Support US

Download manual

Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.

Download Samsung HW-M4500 - Soundbar Manual