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Canon MS-500 User Manual
Canon MS-500 User Manual

Canon MS-500 User Manual

Ultra-high-sensitivity camera
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Ultra-High-Sensitivity Camera
MS-500
User Manual
This document should be read before using the product.
ENGLISH

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Table of Contents
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Summary of Contents for Canon MS-500

  • Page 1 Ultra-High-Sensitivity Camera MS-500 User Manual This document should be read before using the product. ENGLISH...
  • Page 2: Table Of Contents

    Table of Contents Table of Contents ....................... 2 Introduction ........................5 Safety Precautions ............................5 Disclaimer ..............................6 SPAD Sensor Installed in This Product ......................7 User Manuals ........................8 Notes ................................8 Screenshots Used in This Document ......................8 Symbols Used in This Document ........................8 Trademarks ..............................8 Part Names ........................
  • Page 3 Registering Set White Balance ........................29 Auto Black Balance ......................30 Focus ..........................31 One-Shot AF ............................... 31 Digital Zoom ........................32 Video Corrections ......................33 Color Bars ..............................33 Flicker Reduction............................33 Diffraction Correction ..........................33 Chromatic Aberration Correction ........................ 33 Haze Compensation ...........................
  • Page 4 Restoring Factory Default Settings with the RESET Switch on the Camera ..........50 Specifications ........................51 Supported Lenses ............................53 Functions with Restrictions on Camera Button Operations ............... 53 External View ............................. 54...
  • Page 5: Introduction

    Introduction Safety Precautions Be sure to read these instructions in order to install, connect and operate the product safely. Follow these instructions to prevent injury or harm to the operator of the product or others. Failure to follow the instructions may result in death or serious injury. Warning ...
  • Page 6: Disclaimer

    Disclaimer  Canon shall not be liable in any way for any direct or indirect damages resulting from the use of this product. Canon shall also not be liable in any way in the event of a dispute between any user and any third party, concerning the installation of this product and the monitoring or recording using this product.
  • Page 7: Spad Sensor Installed In This Product

    erase all settings information of the camera.  This product is an item which export is regulated in some countries/regions. Complete the necessary procedures when exporting or taking the product overseas. If information from the manufacturer is needed, contact a sales representative. SPAD Sensor Installed in This Product The SPAD sensor has excellent night vision performance, but depending on the environment in which it is used, the light source in the video may appear darker, or the color may differ, such as reddish purple, from the...
  • Page 8: User Manuals

    3. This document has been prepared with the utmost attention to accuracy. If you have any comments, however, please contact a sales representative. 4. Canon shall assume no liability for any outcome of using this product, notwithstanding items 2 and 3 above. Screenshots Used in This Document Screenshots used in this document are provided for illustration purposes only and may differ from the actual product.
  • Page 9: Part Names

    Part Names (10) Lens terminal (p. 16) M3 screw hole (p. 17) Rear terminal panel (p. 10) Air intake vent Air exhaust vent Lens mount handle (p. 16) Lens mount (p. 16) Label 3/8 inch screw hole (p. 17) 1/4 inch screw hole (p. 17) (10)
  • Page 10: Rear Panel Terminals

    REMOTE terminal (p. 14) 3G/HD-SDI terminal (p. 14) GENLOCK terminal (p.15, 43) LAN terminal Used for firmware update. For the latest firmware, download from Canon's website (only when update is available). Memory card cover (10) Memory card slot for future extension is behind the cover.
  • Page 11: Examples Of System Configuration

    Examples of System Configuration Pan Tilt Head System Pan Tilt Head Controller Control Board LENS terminal REMOTE terminal GENLOCK terminal Sync Lens Camera Generator 3G/HD-SDI terminal Monitor/ Recorder Able to control the lens directly from the controller or the pan tilt head control board without going through the camera.
  • Page 12: Installation And Connection

    Installation and Connection...
  • Page 13: Power Connection

    Power Connection 12 – 30 V DC input can be used. Connect the power cable to the DC IN 12-30V terminal using the included power connector. Prepare a power adapter (commercially available) and power cable (commercially available) with the following specifications.
  • Page 14: Connecting To A Monitor Or Recorder

    Connecting to a Monitor or Recorder Use the 3G/HD-SDI terminal to connect with an external monitor or recorder. When connecting, use a commercially available BNC cable. Video and menus will not be displayed on the monitor if the setting values for the following items do not match the monitor format.
  • Page 15: Protocol And Communication Method Settings

    Protocol and Communication Method Settings Use the SERVICE switches to change the communication method or communication protocol of the serial connection terminal. After switching the SERVICE switch, restart the camera (p. 42). All switches are set to ON by default. The SERVICE switch assignments are: 1 indicates network connectivity, 2 for protocol, 3 and 4 for communication methods.
  • Page 16: Attaching A Lens

    Attaching a Lens When attaching a lens, also refer to the operation manual of the lens used. Also, set the focus operation change-over knob of the lens according to the focus method.  For manual focusing with the lens focus ring: MANU. ...
  • Page 17: Camera Installation

    Camera Installation The camera has M3 screw holes on the top and bottom, and 3/8 inch and 1/4 inch screw holes on the bottom (p. 9). The camera can be attached to a tripod, pan tilt head, housing, etc., depending on the installation location. Important Use screws that are shorter than the depth of the screw holes described in the "External View”...
  • Page 18: Camera Operation

    Camera Operation...
  • Page 19: Initial Settings

    Initial Settings Set the following settings when powering up for the first time.  Language (p. 42)  Date and Time (p. 42)  Frame Frequency (p. 42)  Black Balance Adjustment (p. 30) Basic Operation Shooting Screen When the camera is turned on, the shooting screen is displayed. The displayed items differ depending on the “Item Display Level”...
  • Page 20 Custom Picture (p. 35) xx: When the custom picture file xx is selected. : When using custom picture files initialized by CrispImg2 preset. Displayed when the total usage time of the fan is equal to or greater than 30,000 hours or when an error occurs in the fan.
  • Page 21: Menu Screen

    Menu Screen Press the camera's MENU button to show or hide the menu screen. For details on how to change settings on the menu screen, refer to "Changing Settings on the Menu Screen" (p. 22). (10) (11) [Camera Setup] tab Sets camera exposure and white balance settings.
  • Page 22: Button Operation

    Button Operation Able to set for various camera functions using buttons. Assignable buttons Able to customize for ease of use by assigning functions to be frequently used. For more information, refer to "Assignable Buttons” (p. 40). Pointer buttons Moves the cursor on the screen up, down, left, or right to select setting items and setting values of Camera Direct settings or menu screen.
  • Page 23: Camera Direct Settings

    Note For some setting items, selecting an item displays the shooting screen, allowing to adjust the setting value while watching • the video. Camera Direct Settings Even when the menu screen is not displayed, it is possible to easily change the setting value by operating the buttons.
  • Page 24: Exposure

    Exposure Camera Mode Select the camera mode according to the shooting environment and subject. Switch the mode in the Camera Direct settings. The five camera modes to choose from are listed below. [Auto] (Auto) Iris, gain, and shutter speed are automatically adjusted to achieve optimal exposure.
  • Page 25: Iris

    Note [AE Shift] is not available when [Camera Setup] > [Smart Shade Control] is set to [Enable]. • Able to adjust the [AE Shift +] and [AE Shift -] by using the assignable buttons to which [AE Shift +] and [AE Shift -] are •...
  • Page 26: Nd Filter

    Select the lower limit of the shutter speed by [Camera Setup] > [Shutter Speed Limit (Lower)]. The selectable shutter speed varies depending on the frame frequency (p. 42). [Extended Shutter Speed], [Shutter Speed Limit (Upper)] When shooting bright subjects, shutter speed may be faster automatically to maintain proper exposure. In this case, extend the shutter speed by setting [Extended Shutter Speed] to [Enable].
  • Page 27: Day/Night

    Day/Night Switches between Day Mode and Night Mode. [Auto] Automatically switches between Day Mode and Night Mode according to brightness. [Day Mode] Normal video shooting. [Night Mode] Infrared shooting mode (p. 27). Important When using in [Auto], note the following. •...
  • Page 28 Note Depending on shooting environment, the [Night Mode Color Level] setting may not adjust the tint correctly. In such case, • it is recommended to select [Black and White] as [Night Mode Rec. Color] or shoot with [Day Mode].
  • Page 29: White Balance

    White Balance White Balance Mode Select the White Balance mode depending on the color temperature of light source such as lighting or sunlight. Select and switch the White Balance mode and its setting value in the Camera Direct settings. The following seven white balance modes can be selected. (Auto White Balance) Automatically adjusts so that the white balance is always appropriate.
  • Page 30: Auto Black Balance

    Auto Black Balance Automatically adjusts the black balance so that color tones in the dark area of the video signal is correct. Use Auto Black Balance in the following situations:  When using the camera for the first time or after a long period of inactivity ...
  • Page 31: Focus

    Focus Focus can be adjusted from either the camera or lens. The focus control combinations are as follows: Lens [Camera Setup] > Focus control device Focus control Focus Operation [Focus Control] Change-over Knob Camera One-shot AF SERVO [Camera] External control device One-shot AF SERVO [Camera]...
  • Page 32: Digital Zoom

    - When the menu screen is displayed The focus position varies slightly depending on shooting condition, such as subject conditions, brightness and zoom position, • so check the focus again if necessary. Focusing may be difficult when using an ND filter. In this case, set the ND filter to [OFF]. •...
  • Page 33: Video Corrections

    Video Corrections Perform video corrections such as flicker reduction and diffraction correction. Color bars can also be outputted. Color Bars Able to output color bars for any of the SMPTE, EBU, or ARIB compliant. Select [Enable] in [Camera Setup] > [Color Bars] and select a color bar type from [Camera Setup] > [Color Bar Type].
  • Page 34: Haze Compensation

    Haze Compensation When the video is covered with haze, the contrast of the video is automatically corrected so that the subject can be seen easily. In [Camera Setup] > [Haze Compensation], select whether to use this function while viewing the video. Change the compensation strength in [Camera Setup] >...
  • Page 35: Custom Picture Settings

    Custom Picture Settings Able to set various settings to adjust the image quality, such as customizing it to the shooting condition or adding effects intentionally. Adjusted setting value can be saved to the camera as a custom picture file. Note Able to also switch to show/hide the [Custom Picture] tab with the assignable button to which [Custom Picture] is •...
  • Page 36 Use the up and down buttons to change the setting value, and press the SET button to confirm Press the CANCEL button to discard the setting values and return to the previous screen. Select and press the SET button Returns to the previous screen. Press the CANCEL button to also return to the previous screen. ...
  • Page 37: Saving Custom Picture Files

    Setting category Setting item Description [Noise Reduction] [Automatic] Adjusts the noise reduction level automatically. [Spatial Filter] Removes the noise as if soft-focus would be applied to the entire focus. The higher the value is, the softer the overall screen appears. [Frame Correlation] Compares the previous image (field) with the current image to remove noise components.
  • Page 38: Monitoring Setup

    Monitoring Setup Video Flip Depending on how the camera is installed, select whether to flip the video display vertically and horizontally. Set it in [Monitoring Setup] > [Video Flip]. Item Display Level In [Monitoring Setup] > [Item Display Level], select [Item Display Level 1] or [Item Display Level 2] to display the content on the shooting screen.
  • Page 39: Sdi Range

    SDI Range Able to select the output range of the video output from 3G/HD-SDI terminal. Select the output range that matches the video display device in [Monitoring Setup] > [SDI Range]. [Full Range] Outputs in full range. [Narrow Range] Outputs in narrow range (limited range).
  • Page 40: Assignable Buttons

    Assignable Buttons The camera has two assignable buttons. Assign functions that are frequently used to the assignable buttons to customize and make it easier to use. In addition, when operating the camera from an external control device, four functions can be called up, including the two functions assigned to the assignable buttons.
  • Page 41: Communication Settings

    Communication Settings Serial Comm. Settings Set the settings related to serial communications. Use the up and down buttons to select the [Baud Rate], [Data Length], [Parity], and [Stop Bit] items, and use the left and right buttons to set the values. Select [Set], and select [OK] on the confirmation screen that appears.
  • Page 42: System Settings

    System Settings Reboot Reboots the camera. Select [System Setup] > [Reboot] to display a confirmation screen, then select [OK]. If the SERVICE switches configuration are changed, reboot is required. Reset Initializes the camera. For more information, refer to "Restoring the Factory Default Settings from the Menu Screen”...
  • Page 43: 3G-Sdi Mapping

    3G-SDI Mapping Set the output signal method of the SDI terminal. Set this in [System Setup] > [3G-SDI Mapping]. A signal conforming to Level A or Level B of the SMPTE ST 425-1 standard is outputted. If the level set in [3G-SDI Mapping] is different from the level supported by the output monitor, the video or menu cannot be displayed.
  • Page 44: Appendix

    Appendix...
  • Page 45: Menu

    Menu Menu List This section describes the functions and setting values of items that can be set in each menu. Factory default settings are shown in bold and italics. Menu items may not be displayed or may be grayed out depending on settings of other functions. ...
  • Page 46  Custom Picture Item Setting value/Description Reference Select File C1: CrispImg2, C2: User02 – C20: User20 p. 35 Edit File Rename p. 35 - Protect Unprotect, Protect Reset CrispImg2, User(CrispImg2) Black Master Pedestal p. 36 – – ± Master Black Red –...
  • Page 47  Assignable Buttons Item Factory default settings (refer to p.40 for setting Reference value) Color Bars p. 40 Set White Balance (NONE) (NONE)  Communication Settings Item Setting value Reference 2400, 4800, 9600 Serial Comm. Baud Rate p. 41 Settings Data Length 7 bit, 8 bit Parity...
  • Page 48: Troubleshooting

    Troubleshooting Before contacting a sales representative, check the troubleshooting below. Problem Countermeasures The camera does not launch.  Confirm that all cables from the power supply to the camera are connected correctly. If it still does not launch, check if the DC 12 V is supplied correctly.
  • Page 49 Problem Countermeasures Function names such as Diffraction If the lens connected to the camera does not support Correction and Chromatic Aberration diffraction correction or chromatic aberration correction, the Correction are grayed out and cannot be function name will be grayed out. selected.
  • Page 50: Cleaning The Camera

    Cleaning the Camera Be sure to disconnect the connection cable from the camera before cleaning. Gently wipe dirt off the product with a soft, dry cloth. Do not use chemical wipes or thinners, as they may damage the product. Video Confirmation Periodically check whether the set shooting range has changed or not, whether the focus is correct, and whether the black balance is correct, etc.
  • Page 51: Specifications

    Specifications Image Sensor 1" SPAD Sensor (effective pixels: approx. 2,100,000, total pixels: approx. 3,200,000) Minimum Subject Illumination 0.001 lux (Color (Night Mode), no light accumulation, f/1.4 equivalent, shutter speed 1/30, 50IRE, maximum gain) Lens Mount Bayonet lens mount based on BTA S-1005B standards Video Output Format Frame Frequency 59.94P: 1920 x 1080: 59.94P*, 59.94i (4:2:2 10 bit)
  • Page 52 English/Japanese Protocol Network Protocol: IPv4, IPv6, TCP/IP, UDP, HTTP, DHCP, AutoIP, ARP, ICMP, SSL/TLS Control Protocol: NU (Canon proprietary, Serial), Pelco-D (Serial) LAN Terminal RJ45 x 1 (for firmware update only) 3G/HD-SDI Terminal BNC jack (output only) x 1, 0.8 Vp-p/75 Ω, unbalanced...
  • Page 53: Supported Lenses

    Supported Lenses For lenses which functional use has been confirmed, contact a sales representative. Note Depending on when the lens was purchased, the lens firmware may need to be updated. • Functions with Restrictions on Camera Button Operations When operating the camera with buttons on the camera, the following functions are limited. To use all functions, operate the camera from an external device.
  • Page 54: External View

    External View Front view Left side view 128 (5.04) 194 (7.64) 187 (7.36) (From the lens mount surface) 64.0 (2.52) (From the center of the lens) 184 (7.24) 49.0 (1.93) (Lens terminal) 176 (6.93) (From the lens mount surface) Grounding surface Back view Bottom view 1/4-inch screw hole...
  • Page 55 For the latest information relating to the product (firmware or User Manual), refer to the Canon website. BIE-7342-001 © CANON INC. 2023...

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