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Brother MFC-J5910DW Basic User's Manual
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Brother MFC-J5910DW Basic User's Manual

Brother mfc-j5910dw: user guide
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See also: Software User Manual , Advanced User's Manual
BASIC USER'S GUIDE
MFC-J5910DW
Version 0
USA/CAN

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Summary of Contents for Brother MFC-J5910DW

  • Page 1 BASIC USER’S GUIDE MFC-J5910DW Version 0 USA/CAN...
  • Page 2  may support an insurance claim by you in the event of product loss covered by insurance; and,  will help us notify you of enhancements to your product and special offers.

  • Page 3: Brother Numbers

     may support an insurance claim by you in the event of product loss covered by insurance; and,  will help us notify you of enhancements to your product and special offers.

  • Page 4: Ordering Accessories And Supplies

    For best quality results use only genuine Brother accessories, which are available at most Brother retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover, or American Express credit card, you can order accessories directly from Brother. (You can visit us online for a complete selection of the Brother accessories and supplies that are available for purchase.)
  • Page 5 (Ledger size / 100 sheets) BP60PLGR (USA only) (Letter size / 100 sheets) BP60PL100 (USA only) Telephone Line Cord LG3077001 (USA only) Basic User's Guide LX8860001 (English for USA and Canada) LX8860002 (French for Canada) ® LX8382001 CD ROM for Windows & Mac...

  • Page 6: Usa And Canada

    AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE. BROTHER'S LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS OR OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE SOFTWARE IS ASSUMED BY YOU.

  • Page 7: Compilation And Publication Notice

    Under the supervision of Brother Industries, Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications. The contents of this manual and the specifications of this product are subject to change without notice. Brother reserves the right to make changes without notice in the specifications and materials...
  • Page 8 Which manual? What's in it? Where is it? Product Safety Guide Read this Guide first. Please read the Safety Printed / In the box Instructions before you set up your machine. See this Guide for trademarks and legal limitations. Quick Setup Guide...

  • Page 9: Table Of Contents

    Printable area ....................18 Paper settings......................19 Paper Type ....................19 Paper Size ..................... 19 Secure Paper Feed mode for Ledger size Short Grain Paper.......20 Acceptable paper and other print media.............. 20 Recommended print media ................21 Handling and using print media ..............21 Choosing the right print media...............
  • Page 10 Voice Mail ......................36 Distinctive Ring....................37 Connecting an external TAD (telephone answering device)........39 Connections....................40 Recording an outgoing message (OGM) on the external TAD......40 Multi-line connections (PBX) .................41 External and extension telephones..............41 Connecting an external or extension telephone ..........41 Using external and extension telephones............42 Using a non-Brother cordless external telephone .........42...
  • Page 11 Getting started ..................... 51 Print Images......................53 View Photos....................53 PhotoCapture Center™ print settings..............53 How to scan to a memory card or USB Flash memory drive....... 54 How to print from a computer Printing a document.....................55 How to scan to a computer Scanning a document ..................56...
  • Page 12 Menu and features On-screen programming..................95 Memory Storage ....................95 Menu table ......................96 Entering Text .....................123 Inserting spaces ..................123 Making corrections ..................123 Repeating letters ..................123 Specifications General ......................124 Print media......................126 Fax ........................127 Copy ........................128 PhotoCapture Center™ ..................129 PictBridge ......................130 Scanner ......................131 Printer ........................132 Interfaces ......................133...
  • Page 13 Table of Contents (ADVANCED USER’S GUIDE) The Advanced User’s Guide explains the following features and operations. You can view the Advanced User’s Guide on the CD-ROM. General setup PhotoCapture Center™: Printing photos from a Memory storage memory card or USB Flash...

  • Page 15: General Information

    IMPORTANT indicates a potentially hazardous situation which, if not avoided, Bold Bold typeface identifies specific may result in damage to property or loss of keys on the machine’s control product functionality. panel or on the computer Notes tell you how you should screen.

  • Page 16: Accessing The Advanced User's Guide, Software User's Guide, Network User's Guide, And Network Glossary

    The following window will appear. programs group, and then choose User’s Guides. If you have not installed the software, you can find the documentation on the CD-ROM by following the instructions below: Turn on your PC. Insert the Brother CD-ROM into your CD-ROM drive.
  • Page 17 How to find Network setup After the list of User’s Guides appears, choose the guide you want to read. instructions Your machine can be connected to a wireless How to find Scanning instructions or wired network. There are several ways you can scan Basic setup instructions documents.

  • Page 18: Accessing Brother Support (Windows ® )

    Support (Windows for FREE photo projects and printable downloads, click Brother CreativeCenter. You can find all the contacts you will need, such as Web support (Brother Solutions  To return to the Top Menu, click Back or Center), Customer Service and Brother if you are finished, click Exit.

  • Page 19: Accessing Brother Support (Macintosh)

    General information Accessing Brother Support (Macintosh) You can find all the contacts you will need, such as Web support (Brother Solutions Center) on the CD-ROM. Double-click the Brother Support icon.  The following screen will appear:  To download and install Presto! PageManager, click Presto! PageManager.

  • Page 20: Control Panel Overview

     Lets you return to Ready mode. Lets you start sending faxes or making copies in black & white. Also lets you start a scanning operation (in color or black & white depending on the scan setting in the ControlCenter software).
  • Page 21 TAD, it is always available. the screen. If you turn the machine off, it will still Also, you can adjust the angle of the screen by periodically clean the print head to maintain lifting it. print quality. To prolong print head life, provide...

  • Page 22: Touchscreen Plus Touchpanel Controls

    Favorite button to display instructions about how to set up a Favorite. Press to go back to the previous menu level. The Back button does not light up when it is unavailable. 7 History Lets you view a list of outgoing calls and the Caller ID history.

  • Page 23: Basic Operations

    IMPORTANT Note DO NOT press the screen with a sharp object, such as a pen or stylus. It may Press to go back to the previous level. damage the machine. Press Stop/Exit.

  • Page 24: Favorite Settings

    Chapter 1 Favorite Settings Registering Favorite Settings You can register the fax, copy and scan Do one of the following: settings you use most often by setting them  Press where you as your Favorite Settings. Later you can recall and apply these settings quickly and haven't registered the favorite easily.

  • Page 25: Changing Favorite Settings

    Press s or t to display Changing Favorite Settings Favorite Settings. Press Favorite Settings. You can change the settings registered to a Press the Favorite (1, 2, or 3) you want Favorite. to delete. Press Menu. Press Delete to delete the Favorite that you chose in step c.

  • Page 26: Loading Paper

    (1) as you slide out the Load only one size of paper and one type of front of the paper tray. Make sure that paper in the paper tray at any one time.
  • Page 27 (2) line up with the mark for the paper size you are using. IMPORTANT Be careful not to push the paper in too far; it may lift at the back of the tray and cause paper feed problems.
  • Page 28 Close the output paper tray cover. Note Check that the paper is flat in the tray • When there are only a few sheets of paper and below the maximum paper left in the paper tray, the machine may mark (1).

  • Page 29: Loading Envelopes And Postcards

    About envelopes release button (1). Adjust the paper length guide (2) to fit the paper size you are  Use envelopes that weigh from 20 to 25 lb going to use. Then put the paper in the (80 to 95 g/m tray.
  • Page 30 Using both hands, gently press and slide the paper length guide (1) and If envelopes or postcards are “double- paper side guides (2) to fit the size of the feeding,” put one envelope or postcard in envelopes or postcards. the paper tray at a time.
  • Page 31 Loading paper If you have problems printing on envelopes with the flap on the short edge, try the following: Open the envelope flap. Put the envelope into the paper tray with the address side down and the flap positioned as shown in the illustration.

  • Page 32: Printable Area

    Chapter 2 Printable area The printable area depends on the settings in the application you are using. The figures below show the unprintable areas on cut-sheet paper and envelopes. The machine can print in the shaded areas of cut-sheet paper only when the Borderless print feature is available and turned on.

  • Page 33: Paper Settings

    You can use eight sizes of paper for copies: Paper Type Letter, Legal, Ledger, A4, A5, A3, Executive and 4"  6" (10  15 cm) and five sizes for To get the best print quality, set the machine printing faxes: Ledger, Letter, Legal, A3 and for the type of paper you are using.

  • Page 34: Secure Paper Feed Mode For Ledger Size Short Grain Paper

    Note  When you print on Brother Photo paper, • If you are not sure about the type of paper load one extra sheet of the same photo you are using, consult the paper paper in the paper tray. An extra sheet has...

  • Page 35: Recommended Print Media

    Paper capacity of the output paper  Letter BP60PL100 (USA tray cover only) Up to 50 sheets of Letter, Legal or A4 20 lb Handling and using print (80 g/m ) paper. media Transparencies and photo paper must be ...

  • Page 36: Choosing The Right Print Media

    8.3  11.7 in. (210  297 mm) 8 1/2  14 in. (215.9  355.6 mm) Yes Legal – 7 1/4  10 1/2 in. (184  267 mm) – Executive – 10.1  14.3 in. (257  364 mm) JIS B4 –...
  • Page 37 Up to 20 mil (Up to 0.52 mm) 20 to 25 lb (75 to 95 g/m Transparencies – – Up to 250 sheets of plain paper 20 lb (80 g/m BP71 69 lb (260 g/m ) paper is especially designed for Brother inkjet machines.

  • Page 38: Loading Documents

    How to load How to load documents documents IMPORTANT • DO NOT pull on the document while it is You can send a fax, make copies, and scan feeding. from the ADF (automatic document feeder) • DO NOT use paper that is curled, and from the scanner glass.

  • Page 39: Using The Scanner Glass

    If you do this, the ADF may jam. Using the scanner glass You can use the scanner glass to fax, copy or scan pages of a book or one page at a time. Document Sizes Supported Length: Up to 11.7 in. (297 mm) Width: Up to 8.5 in.

  • Page 40: Unscannable Area

    Bottom (2) Right (4) Letter 0.12 in. 0.16 in. (3 mm) (4 mm) Legal 0.12 in. (3 mm) Copy All paper 0.12 in. sizes (3 mm) Scan The unscannable area is 0.04 in (1 mm) when you use the ADF.

  • Page 41: Sending A Fax

    Note • To send color faxes with multiple pages use the ADF. • If you send a black & white fax from the ADF while the memory is full, it will be sent in real time. • You can use the scanner glass to fax pages of a book one at a time.
  • Page 42 You can change the following Enter the fax number. fax-sending settings. Press FAX and Using the dial pad then press Options. Press s or t to Using Speed Dial scroll through the fax settings. When the setting you want is displayed, press it ...

  • Page 43: Stop Faxing

    Transmission Verification Report When documents are A4 size, you need to set the Scan Size to A4. If you do not, the bottom portion of the faxes will be missing. You can use the Transmission Verification Report as proof that you sent a fax. This Press (FAX).
  • Page 44 Report Setting. Press Report Setting. Press s or t to display Transmission. Press Transmission. Press s or t to display On, On+Image, Off or Off+Image, and then press the option you want. Press Stop/Exit. Note • If you choose On+Image or Off+Image...

  • Page 45: Receiving A Fax

    Will you be using Voice Mail on the same telephone line as your Brother machine? If you have Voice Mail on the same telephone line as your Brother machine, there is a strong possibility that Voice Mail and the Brother machine will conflict with each other when receiving incoming calls.
  • Page 46 Press Initial Setup. Press s or t to display Receive Mode. Press Receive Mode. Press s or t to display Fax Only, Fax/Tel, External TAD or Manual, and then press the option you want. Press Stop/Exit. The screen will display the current Receive Mode.

  • Page 47: Using Receive Modes

    Incoming calls will be handled in one of  Voice calls will start the F/T Ring to tell you the following ways: to pick up the line. The F/T Ring is a fast  Faxes will be automatically received. pseudo/double-ring made by your machine.

  • Page 48: Receive Mode Settings

    When somebody calls your machine, you and your caller will hear the normal telephone The Ring Delay sets the number of times the ring. The number of rings is set by the ring machine rings before it answers in Fax Only delay setting.

  • Page 49: Easy Receive

    Your machine will do the rest. If Easy Receive is Off: If you are at the machine and answered a call first by lifting the external handset, press Black Start or Color Start, and then press Receive to receive.

  • Page 50: Telephone Services And External Devices

    2 rings, then your Voice Mail able to receive a fax. If the incoming call is a will answer first. This will prevent your Brother telephone call, then complete the call as you machine from being able to receive an normally would.

  • Page 51: Distinctive Ring

    Telephone services and external devices Distinctive Ring Do you have Voice Mail? If you have Voice Mail on the telephone line Distinctive Ring is a function of your Brother that you will install your new machine on, machine that allows a person with one line to...
  • Page 52 Ring Pattern #1 is often called Short-Short Press Set. and is the most commonly used. Press the stored ring pattern you want to If the ring pattern you received is not on use. this chart, please call your telephone Press OK.

  • Page 53: Connecting An External Tad (Telephone Answering Device)

    (2) from the (CNG) tones. If it hears them, the machine EXT. jack on the machine. takes over the call and receives the fax. If it does not hear CNG tones, the machine lets the TAD continue playing your outgoing message so your caller can leave you a voice message.

  • Page 54: Connections

    The external TAD must be plugged into the external TAD jack labeled EXT. Your machine cannot work properly if you plug the TAD into a wall jack Timing is important in recording this (unless you are using Distinctive Ring). message. The way you record this message...

  • Page 55: Multi-Line Connections (Pbx)

    PBX to connect your machine. If you have a multi-line system we suggest Connecting an external or you ask the installer to connect the unit to the extension telephone last line on the system. This prevents the machine being activated each time the You can connect a separate telephone to system receives telephone calls.

  • Page 56: Using External And Extension Telephones

    F/T Ring off by pressing # 5 1 (make sure you press this Press l 5 1 and wait for the chirp or until the between the rings). screen shows Receiving, and then hang...
  • Page 57 Fax Receive Code and own codes. Telephone Answer Code to another three-digit code (such as # # # and 9 9 9). Press Menu. • Remote Codes might not work with some Press s or t to display Fax.

  • Page 58: Dialing And Storing Numbers

    Dialing and storing numbers How to dial Fax Redial If you are sending a fax manually and the line Manual dialing is busy, press Hook, Redial/Pause, and then press Black Start or Color Start to try again. Press all of the digits of the fax or telephone Redial/Pause only works if you dialed from number.

  • Page 59: Storing Numbers

    Do one of the following:  Enter the name (up to 16 characters) by pressing the buttons on the You can set up your machine to do the screen. following types of easy dialing: Speed Dial and Groups for broadcasting faxes. When Press OK.

  • Page 60: Changing Speed Dial Names Or Numbers

    123.) When the screen displays your settings, Press OK. press OK to confirm.  If you want to change the first fax or Do one of the following: telephone number, press  To store another Speed Dial Enter the new fax or telephone number, repeat steps c to j.

  • Page 61: Making Copies

    The screen shows: 1 No. of Copies You can enter the number of copies by pressing - or + on the screen (as shown above) or by using the dial pad. Note The default setting is FAX mode. You can...

  • Page 62: Copy Settings

    If you are copying on special paper, set the When the setting you want is displayed, press machine for the type of paper you are using to it and choose your option. get the best print quality.
  • Page 63 Making copies Paper Size If you are copying on paper other than Letter size, you will need to change the Paper Size setting. You can copy only on Letter, Legal, Ledger, A4, A5, A3, Executive or Photo 4"  6" (10  15 cm) paper.

  • Page 64: Photocapture Center™: Printing Photos From A Memory Card Or Usb Flash Memory Drive

    USB Flash memory drive PhotoCapture Center™ operations (PHOTO mode) Even if your machine is not connected to your computer, you can print photos directly from digital camera media or a USB Flash memory drive. (See Print Images uu page 53.)

  • Page 65: Getting Started

    PhotoCapture Center™: Printing photos from a memory card or USB Flash memory drive Getting started Firmly put a memory card or USB Flash memory drive into the correct slot. 1 USB Flash memory drive IMPORTANT The USB direct interface supports only a USB Flash memory drive, a PictBridge-compatible camera, or a digital camera that uses the USB mass storage standard.
  • Page 66 Chapter 9 IMPORTANT DO NOT insert a Memory Stick Duo™ into the lower SD slot. Doing this may cause damage to the machine. PHOTO key lights:  PHOTO light is on, the memory card or USB Flash memory drive is properly inserted.

  • Page 67: Print Images

    PhotoCapture Center™: Printing photos from a memory card or USB Flash memory drive Print Images PhotoCapture Center™ print settings View Photos You can change the print settings for the next You can preview your photos on the screen printing. before you print them. If your photos are large...

  • Page 68: How To Scan To A Memory Card Or Usb Flash Memory Drive

    • If you chose color in the resolution setting, card or USB Flash memory drive in the you cannot choose TIFF. proper slot. • If you chose black & white in the resolution IMPORTANT setting, you cannot choose JPEG. DO NOT take out the memory card or Press Black Start or Color Start.

  • Page 69: How To Print From A Computer

    How to print from a computer Printing a document The machine can receive data from your computer and print it. To print from a computer, you must install the printer driver. uuSoftware User’s Guide: Printing ® (Windows uuSoftware User’s Guide: Printing and...

  • Page 70: How To Scan To A Computer

    Scanning a document Scanning using the SCAN key There are several ways to scan documents. You can use the SCAN key on the machine or For more information the scanner drivers on your computer. uuSoftware User’s Guide: Using the Scan To use the machine as a scanner, you must install a scanner driver.

  • Page 71: Scanning Using A Scanner Driver

    User’s Guide: Scanning a document using the TWAIN driver (Macintosh) uuSoftware User’s Guide: Scanning a document using the ICA driver (Mac OS X 10.6.x) Start a scanning application and click the Scan button. Adjust the settings such as Resolution, Brightness and Scan Type in the Scanner Setup dialog box.

  • Page 72: A Routine Maintenance

    To protect your investment and an ink cartridge, there will be a small amount obtain premium performance from the of ink left in the ink cartridge. It is necessary Brother machine, we strongly recommend to keep some ink in the ink cartridge to the use of Genuine Brother Supplies.
  • Page 73 Routine maintenance Press the lock release lever as shown to Turn the green release lever on the release the cartridge for the color orange protective packing (1) clockwise indicated on the screen. Remove the until it clicks to release the vacuum seal.
  • Page 74 IMPORTANT marked “PUSH” until it clicks, and then close the ink cartridge cover. • DO NOT take out ink cartridges if you do not need to replace them. If you do so, it may reduce the ink quantity and the machine will not know the quantity of ink left in the cartridge.

  • Page 75: Cleaning And Checking The Machine

    Cleaning the scanner to see if you can feel anything on it. If you feel dirt or debris, clean the glass again concentrating on that area. You may need...

  • Page 76: Cleaning The Print Head

    Print Quality Check Sheet and looking at the nozzle check pattern. Clean the print head if you get a horizontal line in the text or graphics, or blank text on Press (Ink). your printed pages. You can clean Black only, three colors at a time Press s or t to display Test Print.

  • Page 77: Checking The Print Alignment

    Checking the print alignment After the cleaning procedure is finished, press Start. The machine starts printing the Print You may need to adjust the print alignment Quality Check Sheet again and then after transporting the machine if your printed return to step f.

  • Page 78: Troubleshooting

    Troubleshooting Error and Maintenance messages As with any sophisticated office product, errors may occur and consumable items may need to be replaced. If this happens, your machine identifies the problem and shows an error message. The most common error and maintenance messages are shown below.

  • Page 79: B&W Print Only

    Troubleshooting Error Message Cause Action One or more of the color ink cartridges Replace the ink cartridges. (See B&W Print Only have reached the end of their life. Replacing the ink cartridges Replace Ink uu page 58.) You can use the machine in black &...

  • Page 80: Cover Is Open

    If a sending machine has a color fax, the machine's “handshake” will ask that the fax be sent as black & white. If the sending machine has the ability to convert it, the color fax will be stored in the memory as a black &...
  • Page 81 Repairs resulting from the use of non-Brother supplies may not be covered under the stated product warranty. InkAbsorberNearFull The ink absorber box or flushing box is The ink absorber box or flushing box nearly full. will need to be replaced soon. Call...

  • Page 82: Ink Low

    One or more of the ink cartridges are Order a new ink cartridge. You can Ink low near the end of their life. If one of the continue printing until the screen color ink cartridges is near the end of shows Cannot Print.

  • Page 83: Not Registered

    Troubleshooting Error Message Cause Action The machine is out of paper or paper Do one of the following: No Paper Fed is not properly loaded in the paper  Refill the paper in the paper tray, tray. and then press Black Start or Color Start.

  • Page 84: Out Of Memory

    Debris may be stuck between the Insert a piece of stiff paper between lower part of the Touchscreen and its the lower part of the Touchscreen and frame. its frame and slide it back and forth to push out the debris.

  • Page 85: Wrong Paper Size

    If the error — — Unable to PrintXX message continues, disconnect the A foreign object such as a paper clip or machine from the power for several Unable to ScanXX a piece of ripped paper is in the minutes and reconnect it.

  • Page 86: Error Animation

    You memory. can read the steps at your own pace by Press Stop/Exit. pressing t to see the next step and s to go back a step.  Enter the fax number to which faxes will be forwarded.

  • Page 87: Document Jam

    Document jam Transferring the Fax Journal report to another fax machine Documents can jam in the ADF unit if they are If you have not set up your Station ID, you not inserted or fed properly, or if they are too cannot enter fax transfer mode.
  • Page 88 Document is jammed inside the ADF Removing small documents jammed unit in the ADF Take out any paper from the ADF that is Lift the document cover. not jammed. Insert a piece of stiff paper, such as Lift the document cover.

  • Page 89: Printer Jam Or Paper Jam

    Make sure you pull out the paper support until it clicks. Re-connect the power cord. Note If there is a repeat paper jam, a small piece of paper may be stuck in the machine. (See Additional paper jam clear operations uu page 80.)
  • Page 90 Paper is jammed at the back of the Close the Jam Clear Cover. Make sure the cover is closed properly. machine If the screen shows Paper Jam [Rear], follow these steps: Unplug the machine from the AC power outlet. Open the Jam Clear Cover (1) at the back of the machine.
  • Page 91 Troubleshooting Paper is jammed at the front and back Lift the Flap, and remove the jammed paper. of the machine (With tray removed, go to step e.) If the screen shows PaperJam Front,Rear, follow these steps: Unplug the machine from the AC power outlet.
  • Page 92 Put the paper tray firmly back in the machine. machine. Using both hands, use the finger holds on each side of the machine to lift the Close the Jam Clear Cover. Make sure scanner cover (1) into the open position. the cover is closed properly.
  • Page 93 • If the print head is in the right corner as shown in the illustration, you cannot move the print head. Re-connect the power cord.
  • Page 94 Note We recommend you use glossy paper. Using both hands, use the finger holds on each side of the machine to lift the scanner cover into the open position.

  • Page 95: Troubleshooting

    For technical help, you must call the country where you bought the machine. Calls must be made from within that country. If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips.

  • Page 96: If You Are Having Difficulty With Your Machine

    (where XXXXX is your model name). If the printer is offline, it will show Use Printer Online. Select this option to enable the printer. If old unprinted data remains in the printer driver spooler, it will prevent new print jobs from printing. Open the printer icon and delete all data as follows: ®...
  • Page 97 Make sure you are using Genuine Brother Innobella™ Ink. If you are using photo paper, make sure that you have set the correct paper type. If you are printing a photo from your PC, set the Media Type of the printer driver. Stains appear on the reverse side Make sure the printer platen is not dirty with ink.
  • Page 98 User’s Guide: Printing and Faxing (Macintosh) True2Life™ is not working properly. If the image data is not full color in your application (such as 256 color), True2Life™ will not work. Use at least 24 bit color data with the True2Life™...
  • Page 99 User’s Guide: Printing and Faxing (Macintosh) Ink is smudged or running when Make sure to check the front and back of the paper. Place the glossy surface using glossy photo paper. (printing surface) face down. (See Paper Type uu page 19.) If you use glossy photo paper, make sure that the paper type setting is correct.

  • Page 100: Printing Received Faxes

    Vertical black lines when receiving. The sender's scanner may be dirty. Ask the sender to make a copy to see if the problem is with the sending machine. Try receiving from another fax machine.

  • Page 101: Receiving Faxes

    Difficulty Suggestions Cannot receive a fax. Make sure your machine has a dial tone by pressing the Hook key. If you hear static or interference on your fax line, please contact your local telephone company. Check all line cord connections. Make sure the telephone line cord is plugged into the telephone wall jack and the LINE jack of the machine.
  • Page 102 Make sure your Brother machine’s Easy Receive feature is turned On. Easy Receive is a feature that allows you to receive a fax even if you have answered the call on an external or extension telephone. (See Easy Receive uu page 35.) If you often get transmission errors due to possible interference on the telephone line, try changing the Compatibility setting to Basic(for VoIP).

  • Page 103: Sending Faxes

    Suggestions The machine “hears” a voice as a If Easy Receive is set to On, your machine is more sensitive to sounds. It may CNG Tone. mistakenly interpret certain voices or music on the line as a fax machine calling and respond with fax receiving tones.

  • Page 104: Copying Difficulties

    Make sure you are loading the document properly. (See Loading documents uu page 24.) Fit to Page does not work properly. Make sure the document is not skewed on the scanner glass. Reposition the document and try again. Scanning Difficulties...

  • Page 105: Software Difficulties

    Flash memory drive, it means the card is being accessed. Wait a while and then try again. If all of the above do not work, turn off your PC and machine, and then turn them on again. Cannot access Removable Disk Make sure that you have correctly inserted the memory card or USB Flash from Desktop icon.
  • Page 106 WLAN Report. (uuNetwork User’s Guide) Reset the network settings. Press Menu, and then press s or t to display Network. Press Network. Press s or t to display Network Reset, and then press Network Reset. (uuNetwork User’s Guide) Data entry difficulties...

  • Page 107: Dial Tone

    Normal sets the modem speed at 14,400 bps. High increases the modem speed to  33,600 bps. (factory setting) Press Stop/Exit. Note VoIP (Voice over IP) is a type of phone system that uses an internet connection, rather than a traditional phone line.

  • Page 108: Machine Information

    The following reset functions are available: Press Initial Setup. 1 Network Press s or t to display Reset. You can reset the print server back to its default factory settings, such as the Press Reset. password and IP address information.

  • Page 109: Menu And Features

    Menu and features On-screen Memory Storage programming Even if there is a power failure, you will not lose your menu settings because they are Your machine is designed to be easy to stored permanently. Temporary settings operate with on-screen programming using (such as Overseas Mode) will be lost.

  • Page 110: Menu Table

    Menu table The menu table will help you understand the menu selections and options that are found in the machine's programs. The factory settings are shown in Bold with an asterisk. Menu Level1 Level2 Level3 Options Descriptions Page — Lets you quickly and...
  • Page 111 Inkjet Paper Brother BP71 Brother BP61 Other Glossy Transparency — Sets the size of paper in Paper Size Letter* the paper tray. Legal Ledger 4"x6" See Advanced User’s Guide. The factory settings are shown in Bold with an asterisk.
  • Page 112 — You can choose how long Sleep Mode 1Min the machine must be idle 2Mins before it goes into Sleep mode. 3Mins 5Mins* 10Mins 30Mins 60Mins See Advanced User’s Guide. The factory settings are shown in Bold with an asterisk.
  • Page 113 PC Fax Receive your machine), or send faxes to your PC. If you choose Fax Forward or PC-Fax Receive, you can turn on the safety feature Backup Print. See Advanced User’s Guide. The factory settings are shown in Bold with an asterisk.
  • Page 114 30 Caller IDs stored in (USA only) the memory. Set up your 3-digit area code only if you do not dial it within your own area code. See Advanced User’s Guide. The factory settings are shown in Bold with an asterisk.

  • Page 115: Network Menu

    Specifies the IP DNS Server (Primary) address of the 000.000.000.000 primary or (Secondary) secondary DNS 000.000.000.000 server. Automatically APIPA allocates the IP address from the link-local address range. See Network User’s Guide. The factory settings are shown in Bold with an asterisk.
  • Page 116 [000-255] [000-255]. Enter the Gateway Gateway [000-255]. address. [000-255]. [000-255] Enter the Node Node Name BRWXXXXXXXXXXXX name. Chooses the WINS Config Auto* WINS Static configuration mode. See Network User’s Guide. The factory settings are shown in Bold with an asterisk.
  • Page 117 — — You can easily WPS w/PIN Code configure your wireless network settings using WPS with a PIN code. See Network User’s Guide. The factory settings are shown in Bold with an asterisk.
  • Page 118 Enter the POP3 POP3 Server Name (Up to 30 server address. characters) IP Address [000-255]. [000-255]. [000-255]. [000-255] [00001-65535] Enter the POP3 POP3 Port port number. See Network User’s Guide. The factory settings are shown in Bold with an asterisk.
  • Page 119 Setup Mail TX Sender Subject subject that is attached to the Internet Fax data. Limits the size of Size Limit E-mail Off* documents. Sends Notification notification Off* messages. See Network User’s Guide. The factory settings are shown in Bold with an asterisk.
  • Page 120 You can choose Network I/F Wired LAN* the network WLAN connection type. — — — Restore all Network Reset network settings back to the factory settings. See Network User’s Guide. The factory settings are shown in Bold with an asterisk.
  • Page 121 — Adjusts the modem speed Compatibility High* to help resolve Normal transmission problems. Basic(for VoIP) See Advanced User’s Guide. See Quick Setup Guide. The factory settings are shown in Bold with an asterisk.
  • Page 122 (USA only) Spanish country. — Allows you to change the Local Language English* screen language for your (Canada only) French country. See Advanced User’s Guide. See Quick Setup Guide. The factory settings are shown in Bold with an asterisk.
  • Page 123 SpeedDial one fax number. — Sets the time of day in Delayed Fax 24-hour format that the Off* delayed faxes will be sent. See Advanced User’s Guide. The factory settings are shown in Bold with an asterisk.
  • Page 124 (and Start). You can set up Group Setup Groups numbers for Broadcasting. You can change Speed Change Dial numbers. You can delete Speed Delete Dial numbers. See Advanced User’s Guide. The factory settings are shown in Bold with an asterisk.
  • Page 125 Set New Default Fax Resolution settings. (Continued) Contrast Real Time TX Glass ScanSize — — You can restore all Factory Reset settings back to the factory settings. See Advanced User’s Guide. The factory settings are shown in Bold with an asterisk.
  • Page 126 CIFS server on your local network or on the Internet. (Profile Name) — — You can send scanned Scan to FTP data via FTP. See Software User’s Guide. See Advanced User’s Guide. The factory settings are shown in Bold with an asterisk.
  • Page 127 File Type (Options) (If you choose Color option in Quality setting) PDF* JPEG (If you choose B&W option in Quality setting) TIFF PDF* See Software User’s Guide. See Advanced User’s Guide. The factory settings are shown in Bold with an asterisk.
  • Page 128 Scan for OCR Services Scanner, which is — — Scan for Fax displayed in your — — Scan for Print computer’s Network Explorer.) See Software User’s Guide. See Advanced User’s Guide. The factory settings are shown in Bold with an asterisk.
  • Page 129 Brother BP71 Brother BP61 Other Glossy Transparency — Choose the paper size Paper Size Letter* that matches the paper in Legal the tray. Ledger 4"x6" See Advanced User’s Guide. The factory settings are shown in Bold with an asterisk.
  • Page 130 You can make N in 1, 2 in Page Layout Off(1in1)* 1 ID, or Poster copies. 2in1(P) 2in1(L) 2in1(ID) 4in1(P) 4in1(L) Poster (2x1) Poster (2x2) Poster (3x3) See Advanced User’s Guide. The factory settings are shown in Bold with an asterisk.
  • Page 131 Density Page Layout Ink Save Mode Thin Paper Copy Duplex Copy — — You can restore all the Factory Reset settings back to the factory settings. See Advanced User’s Guide. The factory settings are shown in Bold with an asterisk.
  • Page 132 You can print an Print Photos Start individual image. For details, see You can adjust your Options the Options in photos with the options. the following table. See Advanced User’s Guide. The factory settings are shown in Bold with an asterisk.
  • Page 133 Letter is chosen) print size. 5"x7" 3"x4" Letter 3.5"x5" Ledger 4"x6" 5"x7" 6"x8" Max. Size* — — Adjusts the brightness. Brightness — — Adjusts the contrast. Contrast See Advanced User’s Guide. The factory settings are shown in Bold with an asterisk.
  • Page 134 You can save your print Set New Default Print Quality settings as the default Paper Type settings. Paper Size Brightness Contrast True2Life Cropping Borderless Print Date See Advanced User’s Guide. The factory settings are shown in Bold with an asterisk.
  • Page 135 — — — You can restore all the Factory Reset settings back to the factory settings. See Advanced User’s Guide. The factory settings are shown in Bold with an asterisk. Options (for Index Sheet) Level1 Level2 Level3 Options Descriptions Page —...
  • Page 136 Add Speed and then send a fax to it, Dial add it to Speed Dial, or Delete delete it. See Advanced User’s Guide. The factory settings are shown in Bold with an asterisk. Ink ( Level1 Level2 Level3 Options Descriptions Page —...

  • Page 137: Entering Text

    Enter the correct characters. Repeating letters If you need to enter a character that is on the same button as the letter before it, press c to move the cursor to the right before you press the same button again.

  • Page 138: Specifications

    Approx. 26 W Ready Mode: Approx. 6 W Sleep Mode: Approx. 2.5 W Off: Approx. 0.2 W Measured diagonally. Measured when the machine is connected to the USB interface. When using ADF, single-sided printing, resolution: standard / document: ISO/IEC 24712 printed pattern.
  • Page 139 Paper: 24 lb (90 g/m ) Letter or A4 size Document Size ADF Width: 5.8 in. to 8.5 in. (148 mm to 215.9 mm) ADF Length: 5.8 in. to 14.0 in. (148 mm to 355.6 mm) Scanner Glass Width: Max. 8.5 in. (215.9 mm) Scanner Glass Length: Max.

  • Page 140: Print Media

    ) plain paper (face up print delivery to the output paper tray) For glossy paper or transparencies, remove printed pages from the output paper tray immediately after they exit the machine to avoid smudging. Use only transparencies recommended for inkjet printing.

  • Page 141: Fax

    Memory Transmission Up to 400 pages Out of Paper Reception Up to 400 pages “Pages” refers to the “ITU-T Test Chart #1” (a typical business letter, Standard resolution, MMR code). Specifications and printed materials are subject to change without prior notice.

  • Page 142: Copy

    25% to 400% (in increments of 1%) Prints up to 1200  1200 dpi Resolution Duplex (2-sided)  Paper Type: Plain paper  Paper Size: Letter, Ledger , A3 , Legal, A4, A5, Executive Minimum top and bottom margins of 0.87 in. (22 mm)

  • Page 143: Photocapture Center

    (The folder inside memory cards or USB Flash memory drive is also counted.) Folder File must be stored in the 4th folder level of the memory card or USB Flash memory drive. Borderless Letter, A4, Ledger, A3, Photo 4"  6", Photo 2L 5"  7"...

  • Page 144: Pictbridge

    PictBridge Compatibility Supports the Camera & Imaging Products Association PictBridge standard CIPA DC-001. Visit http://www.cipa.jp/pictbridge/ for more information. Interface USB direct interface...

  • Page 145: Scanner

    XP in this User’s Guide includes Windows XP Home Edition, Windows XP Professional, and Windows XP Professional x64 Edition. For the latest driver updates for the Mac OS X you are using, visit us at http://solutions.brother.com/. ® ® ® Maximum 1200  1200 dpi scanning when using the WIA Driver for Windows...

  • Page 146: Printer

    , Legal, A5, A6, Executive Print Speed When the Borderless feature is set to On. See Paper type and size for each operation uu page 22. When printing on Ledger size paper. For detailed specifications visit http://www.brother.com/. Minimum top and bottom margins of 0.87 in. (22 mm)

  • Page 147: Interfaces

    Use an Ethernet UTP cable category 5 or greater. Wireless LAN IEEE 802.11b/g/n (Infrastructure/Ad-hoc Mode) Your machine has a USB 2.0 Hi-Speed interface. The machine can also be connected to a computer that has a USB 1.1 interface. Third party USB ports are not supported.

  • Page 148: Computer Requirements

    Disk Conditions: For the latest driver updates, visit us at For WIA, 1200  1200 resolution. Brother Scanner Utility enables to enhance up to 19200  19200 dpi. (in USA) www.brother.com/ Third party USB ports are not supported. (in Canada) www.brother.ca/...

  • Page 149: Consumable Items

    Service Life of Ink Starter ink cartridges are in the box. The first time you install the ink Cartridge cartridges the machine will use extra ink to fill the ink delivery tubes.

  • Page 150: Network (Lan)

    SSID (32 chr), WEP 64/128 bit, WPA-PSK (TKIP/AES), Security WPA2-PSK (AES) Setup Support Utility AOSS™ See the Computer Requirements chart on page 134. If you require more advanced printer management, use the latest Brother BRAdmin Professional utility version that is available as a download from http://solutions.brother.com/.

  • Page 151: Index

    ......ii Easy Receive .......... 35 Brother numbers ........i Envelopes ......15 CreativeCenter ........4 Error messages on screen ...... 64 Customer Service ........i B&W Print Only ........65 FAQs (frequently asked questions) ..i Cannot Detect ........65 Notice-Disclaimer ........
  • Page 152 ....42 replacing ink cartridges ......58 from external telephone .....42 Manual Ring Delay, setting ......34 dialing ........... 44 telephone line interference / VoIP ..93 sending ..........27 receive ..........31 Memory Storage ........95 change scanner glass size ....29 Mode, entering color fax ..........29...
  • Page 153 ..........46 size of document ........24 setting up ........... 45 type ..........19 using ..........44 PaperPort™12SE with OCR See Software User's Guide. See also Help in the PaperPort™12SE application. Personalized Ring ........37 Receive Mode PhotoCapture Center™ External TAD ........31 Fax Only ..........
  • Page 154 ........39 Windows Receive Mode ........31 See Software User's Guide. recording OGM ........40 Wireless Network Teen Ring ..........36 See Quick Setup Guide and Network Telephone line User's Guide. connections ...........40 World Wide Web .........i difficulties ..........86 interference / VoIP ........93 multi-line (PBX) ........41...
  • Page 155 Dollard-des-Ormeaux, QC, Canada H9B 3H6 Visit us on the World Wide Web http://www.brother.com/ This machine is approved for use in the country of purchase only. Local Brother companies or their dealers will only support machines purchased in their own countries.

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