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Samsung NE59J7650WS Service Manual
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Samsung NE59J7650WS Service Manual

Samsung NE59J7650WS Service Manual

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FREE STANDING RANGE
FREE STANDING
RANGE
BASIC:
NE59J7650WS
MODEL:
NE59N6650SG
NE59R6631SG/AA
MODEL CODE:
CONTENTS
1.
Precaution
3. Disassembly and Reassembly
4. Troubleshooting
5. PCB Diagrams
6. Wiring Diagrams

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Summary of Contents for Samsung NE59J7650WS

  • Page 1 FREE STANDING RANGE BASIC: NE59J7650WS MODEL: NE59N6650SG NE59R6631SG/AA MODEL CODE: FREE STANDING RANGE CONTENTS Precaution 3. Disassembly and Reassembly 4. Troubleshooting 5. PCB Diagrams 6. Wiring Diagrams...
  • Page 2 • Contents 1. Precaution ....................3 1-1 Forward .
  • Page 3 • To avoid risk of severe personal injury or death, disconnect power before working/servicing on appliance to avoid electrical shock. • When the oven operates, the interior parts will be very hot. SAMSUNG Electronices assumes no responsibility for any repairs made on our products by anyone other than Authorized Service Technicians.
  • Page 4 This document can not be used without Samsung’s authorization. 1. Precaution 1-3 Important Safety Instructions assistance contact your service agent or manufacturer. WARNING This symbol will help alert you to hazards or unsafe practices which could cause serious bodily harm or death.
  • Page 5 This document can not be used without Samsung’s authorization. 1. Precaution SURFACE COOKING UNITS VENTILATING HOODS: • Use Proper Pan Size – This appliance is equipped • Clean Ventilating Hoods Frequently – Grease should with one or more surface units of different sizes.
  • Page 6 This document can not be used without Samsung’s authorization. 1. Precaution 1-4 Model & Serial Number Label and Tech Sheet Locations This Model / Serial Number label and Tech Sheet locations are shown below. The rating plate is located above the drawer on the oven frame.
  • Page 7 This document can not be used without Samsung’s authorization. 2-1 Features Features Biggest Capacity Cooks large holiday meals. Turkey 24lbs = 4.4cu.ft Steam Cleaning - Samsung : 5.9cu.ft Casual clean without any smell More frequently - Samsung : Self Clean+ Steam Clean...
  • Page 8 This document can not be used without Samsung’s authorization. Items BASIC MODEL NEW MODEL NE59R6631SG/AA Model Name NE59J7650WS Category Convection Convection Width Overall Installation type Freestanding Freestanding Color availability Oven Touch Touch Cooktop Knob Knob Display Control Electronic clock Control lock capability...
  • Page 9 This document can not be used without Samsung’s authorization. Item Rack Flat DG75-01001C Rack Wire Tray Steam...
  • Page 10 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-1 Removing the Assy-Frame Cooktop Item How to use Pictures Screw driver Use for assembly and disassembly of all screws Use for assembly and disassembly of injector nozzles.
  • Page 11 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-2 Removing Cover-Back Main Wire, Cover-Back Guard Wire, PCB-Main, and PCB SUB WARNING ELECTRICAL SHOCK HAZARD Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock.
  • Page 12 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-3 Removing Regulator-Energy, HOLDER LED and ASSY MODULE WARNING Disconnect power before servicing the range Replace all panels before operating range. Failure to do so can result in dearh or electrical shock.
  • Page 13 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-3 Removing Regulator-Energy, HOLDER LED and ASSY MODULE Parts Explanation Photo Explanation 1. Unplug the connector of ASSY MODULE. 2. Remove the RUBBER from the CONTROL BOX.
  • Page 14 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-4 Removing Surface elements and The Ceramic Glass Cooktop WARNING ELECTRICAL SHOCK HAZARD Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock..
  • Page 15 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-4 Removing Surface elements and The Ceramic Glass Cooktop Parts Explanation Photo Explanation 4. Protect the cooktop surface and turn the assembly over. 5. To remove the surface elements...
  • Page 16 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-5 Removing The Latch-Door & Switch-Door Plunger WARNING ELECTRICAL SHOCK HAZARD Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock.
  • Page 17 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-5 Removing The Latch-Door & Switch-Door Plunger Parts Explanation Photo Explanation c) Remove the Switch-Door Plunger from the range. carefully pull out the switch while moving it up and down using pliers Latch-Door &...
  • Page 18 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-6 Removing Heater-Broil WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock.
  • Page 19 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-7 Removing Heater-Bake Parts Explanation Photo Explanation 1. Unplug range or disconnect power. 2. Pull the range out of its mounting location so that you can access the rear of the unit.
  • Page 20 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-8 Removing Convection Element, Fan-Covnection and Motor-Convection Parts Explanation Photo Explanation 1. Disconnect power and remove oven racks. 2. Pull the range out of its mounting location so that you can access the rear of the unit.
  • Page 21 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-9 Removing Lamp WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock.
  • Page 22 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-10 Removing Sensor-Thermistor WARNING ELECTRICAL SHOCK HAZARD Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock.
  • Page 23 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-11 Removing Assy-Drawer WARNING ELECTRICAL SHOCK HAZARD Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock.
  • Page 24 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-12 Removing and Replacing Oven Door WARNING The door is very heavy. Be careful when removing door Do not lift door up by the Handle-Door. Parts Explanation Photo...
  • Page 25 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-13 Removing Handle-Door and Glass-Inner WARNING ELECTRICAL SHOCK HAZARD Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock.
  • Page 26 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-14 Removing Handle-Door and Glass-Inner Parts Explanation Photo Explanation To remove Handle-Door Handle Door 1. Remove 2 screws to remove Handle-Door To remove Glass-Inner 1. Remove 6screws from rear side of door to remove 2 Hinge-Door.
  • Page 27 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-15. Removing Handle-Door and Glass-Inner Parts Explanation Photo Explanation Glass-Inner Explanation Photo Explanation * Reassembly of All part is the reverse order of disassembly.
  • Page 28 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-15 Removing Gasket-Door WARNING ELECTRICAL SHOCK HAZARD Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock.
  • Page 29 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-16 Removing The Panel-Side WARNING ELECTRICAL SHOCK HAZARD Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock.
  • Page 30 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-17 WI-FI MODULE WARNING ELECTRICAL SHOCK HAZARD Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock.
  • Page 31 This document can not be used without Samsung’s authorization. 4. Troubleshooting 4. Troubleshooting 4-1 Information Display Codes Possible check codes during use can be checked before service. 1. Press ‘Clock’ pad. 2. Press a number ‘1,2,3,4’ pad. 3. Press the ‘START/SET’ pad.
  • Page 32 This document can not be used without Samsung’s authorization. 4. Troubleshooting 4-1 Information Display Codes Check code Displayed code CAUSE SOLUTION Disconnect power. Open the back cover. Disconnect sensor from the wire harness. sensor resistance is abnormal, replace oven sensor.
  • Page 33 This document can not be used without Samsung’s authorization. 4. Troubleshooting 4-1 Information Display Codes C-20 Disconnect power oven sensor Measure sensor resistance. Replace oven sensor *reconnect Check the connecting condition of harness *repair or replace damaged harness Measure resistance of connector...
  • Page 34 This document can not be used without Samsung’s authorization. 4. Troubleshooting 4-1 Information Display Codes Check code Main PCB C-21 Convection Relay DLB Relay Disconnect power and sub PCB Broil Relay Bake Relay *DLB, Bake, Broil,convection relay check. * Replace main PCB.
  • Page 35 This document can not be used without Samsung’s authorization. 4. Troubleshooting 4-1 Information Display Codes C-d0 Connector *Disconnect power. *Take out membrane cable from the Sub PCB * Repair damaged/shorted area between * Check for shorts between connector *Check for short circuits between * Replace or repair Membrane touch.
  • Page 36 This document can not be used without Samsung’s authorization. 4. Troubleshooting 4-1 Information Display Codes C-d1 *Disconnect power. *Get rid of harness connected with Lock motor. Door lock motor * Replace micro switch or Lock motor. * Measure resistance of Lock motor Coil.
  • Page 37 This document can not be used without Samsung’s authorization. 4. Troubleshooting 4-1 Information Display Codes C-d1 CN470 CN200 *Disconnect power. on Sub PCB, Main PCB. Sub PCB Main PCB * Check whether harness is connected * Repair damaged harness or replace.
  • Page 38 This document can not be used without Samsung’s authorization. 4. Troubleshooting SYMPTOM DIAGNOSIS REMEDY Measure an input voltage. Check circuit breaker. Make sure power cable is connected correctly Measure an input voltage of terminal to terminal block. block. Make sure whether harness between...
  • Page 39 This document can not be used without Samsung’s authorization. 4. Troubleshooting SYMPTOM DIAGNOSIS REMEDY Make sure that keypad cable on sub PCB is connected correctly. loosen or disconnected. Keypad is not working partially or entirely PCB is not damaged. keypad cable has been loosen or disconnted.
  • Page 40 This document can not be used without Samsung’s authorization. 4. Troubleshooting 4-2 Electrical Malfunction Troubleshooting (Power) No Power Check the circuit breaker. Check terminal block voltage. Check the terminal block connections (240V,60Hz) Replace or Repair the wiring Check the wiring.
  • Page 41 This document can not be used without Samsung’s authorization. 4. Troubleshooting 4-2 Electrical Malfunction Troubleshooting (PCB failure) PCB Failure - Check the input voltage of Repair Faulty wiring - Check Terminal block PCB SMPS (input check- or PCB check voltage(240V).
  • Page 42 This document can not be used without Samsung’s authorization. 4. Troubleshooting 4-2 Electrical Malfunction Cooktop No heating or Abnormal working *Single element Left Right(LR) LR radiant element (No heating or Disconnect power. *Repair or replace damaged harness. harness is normal.
  • Page 43 This document can not be used without Samsung’s authorization. 4. Troubleshooting 4-2 Electrical Malfunction (Continued) LR radiant element (No heating or working abnormally) * Check LR cooktop radiant element. *Check whether harness is connected normally to the element LR .
  • Page 44 This document can not be used without Samsung’s authorization. 4. Troubleshooting 4-2 Electrical Malfunction *Dual element Right Front(LF) LF radiant element (No heating or working abnormally) * Disconnect power * Check theLF infinite switch * Check whether wire harness is not...
  • Page 45 This document can not be used without Samsung’s authorization. 4. Troubleshooting 4-2 Electrical Malfunction (Continued) LF radiant element (No heating or working abnormally) *Check LF radiant element. * Check whether wire harness is not damaged and connected correctly *Repair or replace damaged harness.
  • Page 46 This document can not be used without Samsung’s authorization. 4. Troubleshooting 4-2 Electrical Malfunction *Single element Right Rear(RR) RR radiant element (No heating or Working paranormally) * Disconnect power * Check the RR infinite switch * Check whether wire harness is not...
  • Page 47 This document can not be used without Samsung’s authorization. 4. Troubleshooting 4-2 Electrical Malfunction (Continued) RR radiant element (No heating or working abnormally) * Check RR radiant element. * Check whether wire harness is not damaged and connected correctly * Repair or replace damaged harness...
  • Page 48 This document can not be used without Samsung’s authorization. 4. Troubleshooting 4-2 Electrical Malfunction * ri le element Right Front(RF) RF radiant element (No heating or working abnormally) * Disconnect power * Check theRF infinite switch * Check whether wire harness is not...
  • Page 49 This document can not be used without Samsung’s authorization. 4. Troubleshooting 4-2 Electrical Malfunction (Continued) RF radiant element (No heating or Abnormal working) * Check RF radiant element. * Check whether wire harness is not damaged and connected correctly * Repair or replace damaged harness.
  • Page 50 This document can not be used without Samsung’s authorization. 4. Troubleshooting 4-2 Electrical Malfunction RC radiant element (No heating or working abnormal) *Check RC radiant element. * Check whether wire harness is not damaged and connected correctly * Repair or replace damaged harness...
  • Page 51 This document can not be used without Samsung’s authorization. 4. Troubleshooting 4-2 Electrical Malfunction RC radiant element (No heating or working abnormally) * Disconnect power *Check PCB pattern and relay *Check warming center relay on main PCB. (RY207) for damage.
  • Page 52 This document can not be used without Samsung’s authorization. 4. Troubleshooting 4-2 Electrical Malfunction hot surface indicator light failure * Disconnect power * Disconnect the harness from the Hot Surface indicator light * Replace hot surface indicator light * Connect power and Check the Hot...
  • Page 53 This document can not be used without Samsung’s authorization. 4. Troubleshooting 4-2 Electrical Malfunction Troubleshooting (Wi-Fi connection) Step 1. - Check whether display showed Delete and re-install the app. And then, try again Step 2. Display will show Main pcb Version, sub pcb Version and, Network Version.
  • Page 54 This document can not be used without Samsung’s authorization. 4. Troubleshooting 4-2 Electrical Malfunction Component testing procedures WARNING ELECTRICAL SHOCK HAZARD Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock.
  • Page 55 This document can not be used without Samsung’s authorization. 4. Troubleshooting 4-2 Electrical Malfunction FIGURE TESTS MEASURE RESULTS First of all, make sure that bulb is not broke or burned out. Measure resistance socket’s terminal after disconnecting the harness and Terminal voltage of lamp socket : 120V removing the bulb.
  • Page 56 This document can not be used without Samsung’s authorization. 4. Troubleshooting 4-2 Electrical Malfunction FIGURE TESTS MEASURE RESULTS Check whether harness is connected with switch properly. L1 : black + black L2 : red + red P : yellow H1 : white...
  • Page 57 This document can not be used without Samsung’s authorization. 4. Troubleshooting 4-2 Electrical Malfunction FIGURE TESTS MEASURE RESULTS Check whether harness is connected Approx with terminal of element properly. Terminal resistance : A : orange 2a : brown 1b : yellow + black 2b : yellow+yellow 2a - “A”...
  • Page 58 This document can not be used without Samsung’s authorization. 4. Troubleshooting 4-2 Electrical Malfunction degree F degree C ohms degree F degree C ohms -17.8 932.12 1170.17 961.86 1188.93 980.95 1374.93 1000.00 1558.01 1019.02 1738.06 1038.02 1915.39 1056.99 2089.69 1075.92 2261.07...
  • Page 59 This document can not be used without Samsung’s authorization. 5. PCB Diagrams 5-1 PCB Diagrams (Main) (This Document can not be used without Samsung’s authorization) Parts Number Part Name Function and Rule RY201 RY-Source Relay This is relay which control source of DLB, BAKE, BROIL, W/Drawer...
  • Page 60 This document can not be used without Samsung’s authorization. 5. PCB Diagrams 5-2 PCB Diagrams (SUB) (This Document can not be used without Samsung’s authorization) Parts Number Part Name Function and Rule CN180 HASS Connector This is connector for HASS .
  • Page 61 This document can not be used without Samsung’s authorization. 5. PCB Diagrams 5-3 PCB Diagrams (Main) (This Document can not be used without Samsung’s authorization) 1. UART-MAIN-TX-SUB-RX 1. DOOR SENSING 2. UART-MAIN-RX-SUB-TX 1. DOOR-CONTROL & 2. NC 3. NC TEMP-S-BROIL 4.
  • Page 62 This document can not be used without Samsung’s authorization. 5. PCB Diagrams 5-4 PCB Diagrams (Sub) (This Document can not be used without Samsung’s authorization) 1. KNOB-1 2. GND 1. 5V 1. UART-OVEN-TX-PANEL-RX 3. KNOB-2 2. UART-OVEN-RX-PANEL-TX 2. GND 4. GND 3.
  • Page 63 This document can not be used without Samsung’s authorization. 6. Wiring Diagrams 6-1 Wiring Diagrams (This Document can not be used without Samsung’s authorization)
  • Page 64 GSPN (GLOBAL SERVICE PARTNER NETWORK) Area Web Site Europe, CIS, Mideast & Africa gspn1.samsungcsportal.com Asia gspn2.samsungcsportal.com North & Latin America gspn3.samsungcsportal.com China china.samsungportal.com © Samsung Electronics Co., Ltd. April. 2019 Printed in Korea...

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