Epson EPL-6000 Product Support Bulletin
Laser & non-impact printer error codes
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- Product support bulletin (25 pages)
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EPSON AMERICA, INC.
Product Support Bulletin
Subject: Laser & Non-Impact Printer Error Codes
Date: 4/3/91
Page(s): 1 of 11
Epson printers issue beep tones and/or displays error codes when certain error
conditions exist. Those beeps or codes can assist you in locating and repairing
customer's printers. The following error codes are listed by product name.
EPl-4000 Display Codes
PE
Co
IL
IE
PJ
El
(blinking)
E2
(blinking)
E4
(blinking)
E6 *-) YY (blinking)
E7 *--) YY (blinking)
E8 - YY (blinking)
E9 (blinking)
E0 (blinking)
bF
Paper End (out) detected
Cover open
Ink low
Ink End (out)
Paper jam
Heater error (broken heater wire)
Contact error (heater fan or thermistor contact)
CO34 DVR board error
CO34 Main board software Error I
(YY will be a number from 66(H) to 7D(H))
CO34 Main board software Error II
(YY will be a number from 02(H) to XB(H))
Board contact error, CO34 Main board hardware
(YY will be one of the following numbers: 80,81,84,85,
86,87,8A, 8C)
CO34 Main board hardware error
Abnormal voltage
Buffer overflow for fonts
PSB No:
P-0077
Originator: JV
EPSON
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Summary of Contents for Epson EPL-6000
- Page 1 Originator: JV Page(s): 1 of 11 Epson printers issue beep tones and/or displays error codes when certain error conditions exist. Those beeps or codes can assist you in locating and repairing customer’s printers. The following error codes are listed by product name.
- Page 2 PSB No: P-0077 Page: 2 of 11 EPl-4000 cont. Buffer overflow for graphics Card error Paper size error Release lever error Envelope lever error Data processing Depress the Form Feed button EPL=6000/ActionLaser/ActionLaser+ LCD Codes The drum needs to be changed. The drum cartridge may CHANGE DRUM not be installed, the cartridge may not be installed properly or the cartridge may be defective.
- Page 3 PSB No: P-0077 Page: 3 of 11 EPL-6000 cont. Thermistor error ERROR 33 Parity / Framing error ERROR 40 FONT CARD ERROR Font cartridge is bad (or is not inserted) correctly INSERTION ERROR Paper is not inserted correctly or has jammed at the paper...
- Page 4 PSB No: P-0077 Page: 4 of 11 EPL-7000 cont. [S] COPY END X/X Multiple-copy printing is cancelled (you pressed the COPY END button when the printer was off line). [E] COVER OPEN The printer cover is open or the imaging cartridge is not installed. [S] DATA The printer has received data but is not yet printing, or the printer has received data and is off line.
- Page 5 PSB No: P-0077 Page: 5 of 11 EPL-7000 cont. [E] PAPER OUT There is no paper in the standard paper cassette and the optional lower paper cassette (ii installed). Or, the paper set lever is in the manual position and you are not feeding pages correctly.
- Page 6 PSB No: P-0077 Page: 6 of 11 EPL-7000 cont. [E] REMOVE CARD You may have inserted a font card or cartridge while the printer was on line or while the FEED light was on. Data still remains in the printer’s buffer. [E] RESELECT TRAY The optional lower paper cassette is not installed and the INPUT option is set to OPT or AUTO.
- Page 7 PSB No: P-0077 Page: 7 of 11 EPL-7000 cont. [W] TONER LOW The printer is almost out of toner. When this message first appears on the LCD display, you can print up to 25 more pages. [E] TONER OUT The imaging cartridge must be replaced. [E] TRAY SET AUTO XXX The paper size setting does not match the paper loaded in the specified paper cassette.
- Page 8 PSB No: P-0077 Page: 8 of 11 EPL-7500 cont. [E] PAPER ENTRY JAM Paper is not feeding from the specified paper cassette or has jammed on its way into the printer. [E] PAPER EXIT JAM Paper is jammed inside the paper path. [S] PRlNTlNG The printer has received data and is printing.
- Page 9 PSB No: P-0077 Page: 9 of 11 EPL-7000 cont. [S] WARMING UP The printer is warming up. Note: lf any of the following messages appear, turn the printer off for at least five seconds, then turn it back on. lf the same message is displayed, repair is required.
- Page 10 PSB No: P-0077 Page: 10 of 11 cont. GQ-3500 EO*03 Optical unit error. Main motor error. EOo05 Fusing unit error. EOoo6 Exception error. Trap error. E1 * Bus error. Address error. Illegal Instruction. E1 084 NMI error. Reverse vector interrupt error. E1 .+ User vector interrupt error.
- Page 11 PSB No: P-0077 Page: 11 of 11 GQ-3500 cont. Replace the collector unit and lens shield. Replace the drum cartridge and lens shield.
- Page 12 EPSON EPSON AMERICA, INC. Product Support Bulletin Subject: EPL-6000/ActionLaser Paper Jams Date: PSB No: P-0074 4/3/91 Page(s): 1 of 2 Originator JV This bulletin is to help eliminate the accidental breaking of the Transfer Corona Wire due to paper jams.
- Page 13 PSB No: P-0074 Page: 2 of 2 Whenever a paper jam occurs you must remove the processing tray (which includes the Developer Unit and the Drum Unit). Do not remove the jammed paper by pulling the paper to the right (toward the paper supply tray) as this could break the Transfer Charger wire.
- Page 14 Product Support Bulletin Subject: Power Specifications Date: 2/7/90 PSB No: P-0060 Originator: RFB Page: 1 of 2 The following information is a list of the power requirements for the Epson 9 and 24 pin printers and laser printers. 504 VA maximum...
- Page 15 84 VA maximum 286.69 If the power requirements of a particular Epson printer is not listed please refer to the appropriate User's Manual for the electrical specifications. In the event that the User's Manual is not available, locate the silver label This is a reliable source for the electrical on the back of the Epson printer.
- Page 16 INFORMA EPSON EPSON AMERICA, INC. Product Support Bulletin Subject: EPL- 6000 Questions and Answers Date: 4/11/90 PSB No: P-0058A Page: 1 of 5 Originator: SLS This bulletin answers some of the most asked questions about the EPL- 6000 printer. The questions and answers are listed below.
- Page 17 PSB No: P - 0058A Page: 2 of 5 How do I run a SELF- TEST on the EPL- 6000? The EPL- 6000 provides (3) three built - in SELF-TESTS. In order to activate any of the built- in SELF -TESTS the printer must be set to “OFF - LINE”. Listed below are the keystrokes necessary to press to initiate the SELF- TESTS.
- Page 18 Press the “RESET/CONTINUE” button to eject the page. Q10. Where can I purchase a Technical Reference Manual (programmer’s manual) for the EPL-6000? A Technical Reference Manual for the HP LaserJet Series II printer can be purchased directly from HP’s Direct Marketing Department. The phone number for HP’s Direct Marketing Department is 800-538-8787.
- Page 19 PSB No: P-0058A Page: 4 of 5 Q12. How many internal (built - in) fonts are included with the EPL- 6000 and what are they? fonts and (3) three landscape fonts for The EPL- 6000 has (3) three portrait the internal fonts. a total of (6) six internal fonts.
- Page 20 65 - IN - ONE will also work in the EPL- 6000. Other cartridges may work, but have not been tested by Epson at this time. NOTES: 1. lf using font cartridge slot 2, only 1 or 2 fonts could not be properly selected.