Panasonic KX-TGP550 T04 User Manual
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Also See for KX-TGP550 T04:
- Quick manual (26 pages) ,
- Installation manual (11 pages) ,
- Administrator's manual (256 pages)
Table of Contents
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Model shown is KX-TGP500.
Model shown is KX-TGP550.
Thank you for purchasing a Panasonic product.
You can configure some of the features of this unit through the Web user interface. See
"Programming through the Web user interface", page 40.
Please read this guide before using the unit and save it for future reference.
SIP Cordless Phone
KX-TGP500
Model No.
KX-TGP550
Model No.
Document Version: 2012-01
User Guide
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Table of Contents
Related Manuals for Panasonic KX-TGP550 T04
Summary of Contents for Panasonic KX-TGP550 T04
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Page 1: User Guide
Model No. Model shown is KX-TGP500. Model shown is KX-TGP550. Thank you for purchasing a Panasonic product. You can configure some of the features of this unit through the Web user interface. See “Programming through the Web user interface”, page 40. -
Page 2: Table Of Contents
Table of Contents Introduction Y Phonebook using the Handset About this guide ......4 Using the phonebook ....20 Model composition . - Page 3 Table of Contents Caller list ......42 Voice mail service ..... . . 44 Intercom Features Intercom features between handsets .
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Page 4: About This Guide
Introduction About this guide This guide explains how to operate and customize KX-TGP500/KX-TGP550. Please be sure your network is configured for KX-TGP500/KX-TGP550. Contact your administrator about the network settings and available features. Model composition ■ KX-TGP500 series ■ KX-TGP550 series Base unit Handset Series... -
Page 5: Emergency Calls
All lines including unassigned lines are available for emergency calls if the phone numbers are configured in the Web user interface. Availability depends on your phone system. Contact your administrator for further information. Additional/replacement accessories Please contact your nearest Panasonic dealer for sales information. Accessory item Order number Rechargeable... -
Page 6: Getting Started
Getting Started ■ Control type A Soft keys Controls (Handset) The handset features 2 soft keys and a joystick. By pressing a soft key, or by pressing the center of the joystick, you can select the feature shown directly above it on the display. B Joystick By pushing the joystick ({^}, {V}, {3}, or {4}) repeatedly, you can:... - Page 7 Getting Started pre-recorded announcement, for example. KX-TGP550 Repeat as needed to create longer pauses. *2 Your phone system needs to support voice mail. Contact your administrator for further information. Navigator key/volume key {<} {>} ■ Scrolling through lists or items By pressing this key ({^}, {V}, {3}, or {4}) repeatedly, you can scroll through (up, down, left, or right) various lists or items.
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Page 8: Status Indicator
Getting Started Understanding the indicators on the base unit STATUS indicator During the startup process you may notice that the STATUS indicator on the base unit is flashing. This indicates that the base unit is booting up with your phone system. You may find the following flash patterns helpful: Status Meaning... -
Page 9: Display
Getting Started Item Meaning Handset status indicators Handset 1 is in use. Available for: KX-TGP550 “1”–“6”: Handset “0”: Base unit (KX-TGP550 only) The handset status indicators on the base unit The shared line is in use. (page show the status of each handset as follows: Status Meaning The line is now registering the... -
Page 10: Initial Settings
Getting Started – Push the joystick left to return to the previous Item Meaning screen. Do not disturb (page 37) Anonymous calls (Block Caller ID) (page 38) Initial settings The line has received new voice mail messages. (page 44) Symbol meaning: Handset 1 is in use. - Page 11 Getting Started Y Handset {LINE} (right soft key) {V}/{^}: Select the desired line. L The display shows the current status of the line. See page 9 for details. L To select the line to make a call, press {C}. {OFF} : Base unit Available for: KX-TGP550 {LINE STATUS}...
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Page 12: Y Making And Answering Calls Using The Handset
Making and Answering Calls using the Handset Making calls Making a call using the redial list Lift the handset and dial the phone number. L To correct a digit, press {CLEAR}. The last 10 phone numbers dialed are stored in the Press {CALL} or {C}. -
Page 13: Answering Calls
Making and Answering Calls using the Handset Answering calls Temporary handset ringer When a call is being received, the ringer indicator on the handset flashes rapidly. The last 4 digits of While the handset is ringing due to a call, you can the line number on which the call is being received turn the ringer off temporarily by pressing {~}. -
Page 14: Transferring Calls To An Outside Party
Making and Answering Calls using the Handset Call waiting Transferring calls to an This feature allows you to receive calls while you outside party are already talking on the phone. If you receive a call while on the phone, the 2nd caller’s Outside calls can be transferred to an outside information is displayed on the handset that is in party. -
Page 15: Conference Calls
Making and Answering Calls using the Handset Conference calls Multiple people can establish a conference call. During an outside call, press {MENU}. {V}/{^}: “Conference” i {SELECT} Dial the phone number. L To correct the number, press {CANCEL} to clear the number and enter again. Wait for the paged party to answer. -
Page 16: Making And Answering Calls Using The Base Unit
Making and Answering Calls using the Base Unit (KX-TGP550 only) Note: L For best performance, use the speakerphone in Making calls a quiet environment. L To switch to the receiver, lift the corded handset. Dial the phone number. L To correct a digit, press {CLEAR}. Lift the corded handset. -
Page 17: Editing/Erasing/Storing A Number In The Redial List
Making and Answering Calls using the Base Unit (KX-TGP550 only) Editing/erasing/storing a Adjusting the base unit number in the redial list ringer volume ■ While the base unit is ringing due to an {REDIAL} incoming call: {V}/{^}: Select the desired phone number. i Press {^} or {V} repeatedly to select the desired {MENU} volume. -
Page 18: Useful Features During A Call
Making and Answering Calls using the Base Unit (KX-TGP550 only) Dial the phone number. Sharing line numbers among multiple base Proceed with the desired operation. units ■ When you are using the corded handset: If you have multiple base units, shared line Lift the corded handset. -
Page 19: Conference Calls
Making and Answering Calls using the Base Unit (KX-TGP550 only) Note: L In step 3, you can dial the phone number from the phonebook: {C} i {V}/{^}: Select the desired entry. i {CALL} Conference calls Multiple people can establish a conference call. During an outside call, press {MENU}. -
Page 20: Y Phonebook Using The Handset
Phonebook using the Handset Character Using the phonebook The phonebook allows you to make calls without having to dial manually. You can add 100 names and phone numbers to the phonebook. Adding entries {MENU} (center of joystick) {V}/{^}: “Phonebook” i {SELECT} Space {ADD} Enter the party’s name (16 characters max.). -
Page 21: Editing Entries
Phonebook using the Handset Press the dial key ({0} – {9}, or {#}) which {V}/{^}: “Phonebook” i {SELECT} i contains the character you are searching for {MENU} (page 20). {V}/{^}: “Erase all items” i L Press the same dial key repeatedly to {SELECT} display the first entry corresponding to each {V}/{^}: “Yes”... -
Page 22: Export/Import Phonebook Entries
Phonebook using the Handset Making a call using a speed dial key Press and hold the desired speed dial key ({1} – {9}). L You can view other speed dial assignments by pushing the joystick down or up. L You can also select the line manually as follows: {LINE} i {V}/{^}: Select the desired line. -
Page 23: Phonebook Using The Base Unit (Kx-Tgp550 Only)
Phonebook using the Base Unit (KX-TGP550 only) Character Using the phonebook The phonebook allows you to make calls without having to dial manually. You can add 100 names and phone numbers to the phonebook. Adding entries {C} (left soft key) {ADD} Enter the party’s name (16 characters max.). -
Page 24: Editing Entries
Phonebook using the Base Unit (KX-TGP550 only) L Press the same dial key repeatedly to {V}/{^}: “Yes” i {SELECT} i {EXIT} display the first entry corresponding to each character located on that dial key. L If there is no entry corresponding to the Chain dial character you selected, the next entry is displayed. -
Page 25: Copying Base Unit Phonebook Entries
Phonebook using the Base Unit (KX-TGP550 only) L You can also select the line manually as follows: Export/import phonebook {LINE} i {V}/{^}: Select the desired line. entries i Lift the corded handset. You can export the phonebook entries through the Canceling a speed dial assignment Web user interface to your computer as a tab Press and hold the desired speed dial key ({1}... -
Page 26: Y Programming Using The Handset
Programming using the Handset Programmable settings You can customize the unit by programming the following features. To access the features, there are 2 methods: – scrolling through the display menus (page 26, 27) – using the direct commands (page 27) Some of the features can be programmed through the Web user interface (page 40). - Page 27 Programming using the Handset Main menu Sub-menu 1 Sub-menu 2 Page Initial settings Ringer settings Ringer volume " – Ringer tone (Line 1: 8 max.) – Interrupt tone – Date and time – Call block – Auto Intercom – – LCD contrast –...
- Page 28 Programming using the Handset Feature Feature Setting code System Page code setting – – Deregistration {1}{3}{1} {1}: <On> – DHCP {5}{0}{0} {0}: Off – Embedded web {1}: On {5}{3}{4} {0}: <Off> – – Handset name {1}{0}{4} – – 45, 46 Intercom call {2}{7}{4} {1}: <On>...
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Page 29: Call Forward
Programming using the Handset L If you have selected “No answer”, enter the number of rings before the unit forwards Call forward calls (0, 2-20 rings). i {SAVE} Incoming calls can be forwarded to another party. {OFF} You can choose one of 3 modes: –... -
Page 30: Do Not Disturb
Programming using the Handset ■ When 1 line is registered: Go to step 6. Do not disturb ■ When 2 or more lines are registered: {V}/{^}: Select the desired line. i This feature allows the unit to reject calls on selected lines. -
Page 31: Anonymous Calls (Block Caller Id)
Programming using the Handset {OFF} Changing the handset name Viewing/editing/erasing call block Each handset can be given a customized name numbers (“Bob”, “Kitchen”, etc.). This is useful when you {MENU} (center of joystick) i make intercom calls between handsets. You can {#}{2}{1}{7} also select whether or not the handset name is displayed in standby mode. -
Page 32: Updating The Base Unit Software
Programming using the Handset Updating the base unit software Your phone system dealer may offer new features and improve its software version from time to time. If you set the base unit software update setting to manual mode through the Web user interface, you need to download the update when “Update version.Press OK.”... -
Page 33: Programming Using The Base Unit (Kx-Tgp550 Only)
Programming using the Base Unit (KX-TGP550 only) Programmable settings You can customize the unit by programming the following features. To access the features, there are 2 methods: – scrolling through the display menus (page 33, 34) – using the direct commands (page 34) Some of the features can be programmed through the Web user interface (page 40). - Page 34 Programming using the Base Unit (KX-TGP550 only) Main menu Sub-menu 1 Sub-menu 2 Page – Initial settings Date and time " – Call block – – LCD contrast – Change language – Software version – – Phonebook – – Caller list *1 If you program these settings using the base unit, you do not need to program the same item using a handset.
- Page 35 Programming using the Base Unit (KX-TGP550 only) *1 If you program these settings using the base unit, you do not need to program the same item using a handset. *2 We recommend programming this setting with your administrator. Contact your administrator for further information.
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Page 36: Call Forward
Programming using the Base Unit (KX-TGP550 only) L If you have selected “No answer”, enter the number of rings before the unit forwards Call forward calls (0, 2-20 rings). i {SAVE} Incoming calls can be forwarded to another party. {EXIT} You can choose one of 3 modes: –... -
Page 37: Do Not Disturb
Programming using the Base Unit (KX-TGP550 only) ■ When 1 line is registered: Go to step 6. Do not disturb ■ When 2 or more lines are registered: {V}/{^}: Select the desired line. i This feature allows the unit to reject calls on selected lines. -
Page 38: Anonymous Calls (Block Caller Id)
Programming using the Base Unit (KX-TGP550 only) {EXIT} Date and time Viewing/editing/erasing call block Set if the unit does not show the date and time. You numbers can set the date and time through the Web user {MENU} (middle soft key) i {#}{2}{1}{7} interface and also program it to adjust automatically using the SNTP. - Page 39 Programming using the Base Unit (KX-TGP550 only) L If you want to download the update later, press {CANCEL}. When you are ready to download, see “Confirming the base unit software version”, page 39. {OK} Note: L The STATUS indicator on the base unit flashes while downloading.
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Page 40: Programming Through The Web User Interface
Programming through the Web User Interface Programming through the Web user interface You can program the following features through the Web user interface. The password is required. Contact your administrator for further information. – Network settings – Call forward (page 29, 36) –... -
Page 41: Registering A Unit
Registering a Unit Deregistering a handset Registering a unit A handset can cancel its own registration (or the registration of another handset) that is stored to the base unit. This allows the handset to end its Operating additional units wireless connection with the system. Additional handsets Y Handset Up to 6 handsets can be registered to the base... -
Page 42: Special Features
Special Features Using Caller ID service Caller list Availability of this service depends on your phone Important: system. Contact your administrator for further L Make sure the unit’s date and time setting is information. correct (page 31, 38). Caller ID features Viewing the caller list and calling When an outside call is being received, the caller’s back... -
Page 43: Before Calling Back
Special Features {V}/{^}: Select the desired entry. i {MENU} Editing a caller’s phone number {V}/{^}: “Erase” i {SELECT} before calling back {V}/{^}: “Yes” i {SELECT} i {OFF} Y Handset : Base unit {CID} (left soft key) Available for: KX-TGP550 {V}/{^}: Select the desired entry. {CID} (right soft key) L You can see the detailed information about the caller by pressing {SINGLE}. -
Page 44: Voice Mail Service
Special Features numbers. To return to the previous display, {VOICE MAIL} i {V}/{^}: Select the press {3}. desired line. i {SELECT} L 6 is displayed next to the line if it has new {MENU} messages. {V}/{^}: “Save phonebook” i {SELECT} L If an arrow (D) is displayed after the Continue from step 3, “Editing entries”, page number, the whole phone number is not... -
Page 45: Intercom Features
Intercom Features Note: L Auto intercom cannot be used when: Intercom features between – your handset is receiving a transferred handsets outside call. – all handsets are being paged by the base unit. Intercom Answering an intercom call using auto Intercom calls can be made between handsets. -
Page 46: Intercom Features Between The Handset And Base Unit (Kx-Tgp550 Only)
Intercom Features Note: Answering an intercom call L If the other handset user does not answer the call within 1 minute, the call rings at your Y Handset handset again. Press {C} to answer the page. Answering a transferred call When you finish talking, press {OFF}. -
Page 47: Handset Locator
Intercom Features : Base unit Transferring calls Lift the corded handset or press {SP-PHONE} to Outside calls can be transferred between the answer the page. handset and base unit. Note for handset and base unit: Y Handset L After the paging party disconnects, you can talk to the outside caller. -
Page 48: Useful Information
Useful Information Belt clip Wall mounting ■ To attach ■ To remove Charger Drive the screws (not supplied) into the wall. 25.4 mm (1 inch) Screws Hooks Mount the charger (A), then slide it down (B) and to the right (C) until it is secure. Note: L Make sure that the wall is strong enough to support the weight of the unit. - Page 49 Useful Information Base unit (KX-TGP500) Remove the base unit stand by pushing (A) and sliding down (B). Mount the base unit by inserting the screws (not supplied) into the round openings on the unit, then slide the unit down to secure it. Screws Note: L Make sure that the wall is strong enough to...
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Page 50: Error Messages
Useful Information Error messages If the unit detects a problem, one of the following messages is shown on the display. Display message Cause/solution L The called unit is in use. Busy L The line you tried to join is not set to accept other units (page 14, 18). -
Page 51: Troubleshooting
Useful Information Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset, and then insert the batteries into the handset again. General use Problem Cause/solution... - Page 52 Useful Information Programmable settings Problem Cause/solution I cannot program items. L Programming is not possible while either another handset or the base unit is being used. Try again later. L Programming is not possible while the base unit is downloading data.
- Page 53 Useful Information STATUS indicator Problem Cause/solution The STATUS indicator continues L An IP address may not have been acquired or the static IP flashing in amber. address is not appropriate. Check the base unit’s IP address: Handset: {MENU} (center of joystick) i {#}{5}{0}{1} Base unit (KX-TGP550 only): {MENU} (middle soft key) i {#}{5}{0}{1} We recommend to perform the following with your...
- Page 54 Useful Information Battery recharge Problem Cause/solution The handset beeps and/or d L Battery charge is low. Fully charge the batteries. Refer to the flashes. Quick Guide for details. I fully charged the batteries, but d L Clean the charge contacts and charge again. Refer to the Quick still flashes or 0 is displayed.
- Page 55 Useful Information Problem Cause/solution During a conversation, the L It may be caused by someone using a computer connected to following occurs: the same network as the unit. – noise is heard. L Confirm the speed of Internet connection. The unit requires 100 kbps for each upstream and downstream.
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Page 56: Specifications
Useful Information Specifications ■ Standard: DECT 6.0 (Digital Enhanced Cordless Telecommunications 6.0) ■ Frequency range: 1.92 GHz to 1.93 GHz ■ RF transmission power: 115 mW (max.) ■ Power source: 120 V AC, 60 Hz ■ Network interface: 10/100base-TX auto MDI/MDIX Ethernet LAN port ■... -
Page 57: Open Source Software
Open Source Software Open Source Software Parts of this product use Open Source Software. Relevant conditions apply to this software. Panasonic cannot accept inquiries regarding the content of the following copyright and license information. <<NetBSD kernel>> This product uses a part of NetBSD kernel. - Page 58 Open Source Software Copyright (c) 1982, 1986, 1991, 1993, 1995 The Regents of the University of California. All rights reserved. Copyright (c) 1982, 1986, 1993 The Regents of the University of California. All rights reserved. Copyright (c) 1982, 1986, 1993, 1994 The Regents of the University of California. All rights reserved. Copyright (c) 1982, 1986, 1993, 1994, 1995 The Regents of the University of California.
- Page 59 Open Source Software Copyright (c) 1998, 1999, 2000, 2001 The NetBSD Foundation, Inc. All rights reserved. Copyright (c) 1998, 2000 The NetBSD Foundation, Inc. All rights reserved. Copyright (c) 1998, 2000, 2001 The NetBSD Foundation, Inc. All rights reserved. Copyright (c) 1999 The NetBSD Foundation, Inc. All rights reserved. Copyright (C) 1999 WIDE Project.
- Page 60 Open Source Software * 2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. * 3. All advertising materials mentioning features or use of this software must display the following acknowledgment: "This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit.
- Page 61 Open Source Software * as the author of the parts of the library used. * This can be in the form of a textual message at program startup or * in documentation (online or textual) provided with the package. * Redistribution and use in source and binary forms, with or without * modification, are permitted provided that the following conditions * are met: * 1.
- Page 62 Open Source Software <<MT19937>> The MT19937 software that Takuji Nishimura and Makoto Matsumoto developed is contained, and this product shall be used subject to the following license conditions. Copyright (C) 1997 - 2002, Makoto Matsumoto and Takuji Nishimura, All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:...
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Page 63: Index
Index Memory full: 50 Menu icons: 9, 10 Index Missed calls: 42 Mute: 13, 18 Additional handset: 41 Phonebook: 20, 23 Anonymous calls: 31, 38 Answering calls Redialing: 12, 16 Base unit: 17 Ringer tone: 28, 34 Handset: 13 Room monitor: 45, 46 Auto intercom: 45 Shared lines: 14, 18 Auto talk: 13... - Page 64 Web Site: http://panasonic.net/pcc/support/sipphone Copyright: This material is copyrighted by Panasonic System Networks Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic System Networks Co., Ltd.