THERMAL RECEIPT PRINTER SRP-350 Ver.2 Series SRP-350/350S/350P/350U SRP-350G/350SG/350PG/350UG Manual SERVICE CONTENTS THERMAL RECEIT PRINTER Precaution Statements Product Specification Installation and Operation Disassembly and Assembly Maintenance and Adjustment Reference Information Special Circuit Descriptions Commands Troubleshooting Exploded Views and Parts List PCB Layout and Parts List 12.
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About
Notes
Precaution symbols !
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Samsung Electro-Mechanics...
Precaution Statements 1-1 Safety Precautions WARNING : Do not use an isolation transformer during this test
Samsung Electro-Mechanics...
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WARNING: First read the "Safety Precautions" section of this manual. If some unforeseen circumstance creates a conflict between the servicing and safety precautions, always follow the safety precautions. WARNING: An electrolytic capacitor installed with the wrong polarity might explode. 1-3 Precautions for Electrostatically Sensitive Devices (ESDs) Samsung Electro-Mechanics...
International Characters : 32 12 24 (Font A) (Including 2-dot spacing in horizontal) 9 17 (Font B) (Including 2-dot spacing in horizontal) Character Structure Font A is selected as the default Table2-3 Thermal Printer Character Specification Samsung Electro-Mechanics...
: 4-Phase, 48-Polarity (PM Type Bi-Polar Driver) Paper Feed Motor : 24V 10% DC Voltage Resistance : 20 at 25 per Phase Paper End Sensor Reflection Type Photo Sensor Paper Roll Near End Reflection Type Photo Sensor Sensor Table 2-8 Other Component Specification Samsung Electro-Mechanics...
3.0 A ~ 6.0 A Protect) S.C.P (Short Fold-Back Method Current Protect) Table 2-9 Power Adapter(SMPS) Specification 2-4-2 SMPS Output Connector Pin Number Signal Name +24 VDC Shield Frame GND Table 2-10 Power Connector Pin Description Figure 2-5 Power Connector Samsung Electro-Mechanics...
2-5-1-(b) RS-232C I/F Cable HOST SIDE 10 mm CONN : USER SPEC PRINTER SIDE In Case PC : D-SUB25P-MALE D-SUB25P-FEMALE D-SUB9P-FEMALE FERRITE CORE : 1 Turn (OP-118E : 18.2 12.5 25.5) Figure 2-6 RS-232C Cable Samsung Electro-Mechanics...
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The host transmits a data to the printer, after confirming this signal. When XON/XOFF flow control is selected, the host does not check this signal. Table 2-12 RS-232C Pin Description Note : Refer to the Operation Manual about the busy condition. 2-10 Samsung Electro-Mechanics...
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Baud Rate 2400 / 4800 / 9600 / 19200 bps Data Word Length 7 Bit / 8 Bit Parity None / Even / Odd Connector DB25P Female (I/F PBA) Table2-13 RS-485 Specification Note: 2-5-2-(b) RS-485 I/F Cable Samsung Electro-Mechanics 2-11...
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CS1 > CS2 (H) : The host computer is BUSY. CS1 < CS2 (L) : The host computer is READY. The printer transmits a data to the host, after confirming this signal. Table 2-14 RS-485 Pin Description 2-12 Samsung Electro-Mechanics...
Differential Common Mode Range : 0.8 ~ 2.5[V] Single-End Receiver Threshold : 0.8 ~ 2.0[V] Speed 12 Mbps Power Self-Powered Cable : 5m / 2m Cable & Connector Connector : B Type Other Support USB SPEC V1.1 Table2-17 USB Specification Samsung Electro-Mechanics 2-15...
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Shell Shield Drain Wire Frame Ground VBUS Host Power : DC5[V] / 500[mA] White Differential Data Line Green Differential Data Line Black Signal Ground Table 2-18 USB Pin Description 2-5-4-(c) USB I/F Cable Figure 2-10 USB Cable 2-16 Samsung Electro-Mechanics...
3 Installation and Operation 3-1 Installation 3-1-5 Wall Mount Installation to the Upper- Left Hole and the Upper-Right Hole inside of the printer (Figure3-5). 8. Insert the BRKT Hanger of Set to the BRKT Mount as illustrated in the Figure 3-12. Samsung Electro-Mechanics...
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3-1-5 Wall Mount Installation (Continue) Shaft Grease Plate spring Figure 3-6 Wall Mount #3 Figure 3-7 Wall Mount #4 Figure 3-8 Wall Mount #5 Figure 3-9 Wall Mount #6 Figure 3-10 Wall Mount #7 Figure 3-11 Wall Mount #8 Samsung Electro-Mechanics...
02 0D 1B 44 0A 14 1E 28 . . . D ..( 00 01 0A 41 0D 42 0A 43 . . . A . B . C 3-2-5 The Self Test Mode Samsung Electro-Mechanics...
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R S T U V W X Y Z [ \ ] ^ _ ’ a b c d e f g h i j k l m n o p q r s t u v w x y z { *** COMPLETED *** *** COMPLETED *** (A) Serial Self-Test Sheet (B) Parallel Self-Test Sheet Figure 3-7 The Self-Test Sheet Samsung Electro-Mechanics...
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3 Installation and Operation MEMO Samsung Electro-Mechanics...
Foot-Rubber 4 from the printer. Scrw (3x8) Brkt Dip Switch Foot Rubber Case Lower Figure 4-1 Disassembly Case-Lower #1 1. Remove the connector wires from main PBA and sub assembly. Main Pcb Figure 4-2 Disassembly Case-Lower #2 Samsung Electro-Mechanics...
3 during pushing the Push-Button 2 . 3. Remove the three screws 4 . 4. Separate the Manual-Cutter 5 from the Case-Upper 6 . Screw (3x4) Manual Cutter Screw (3x4) Push Button Figure 4-6 Disassembly Case-Upper #2 Samsung Electro-Mechanics...
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E-Ring Bushing Figure 4-7 Disassembly Case-Upper #3 1. Remove the Spring Hook 1 . Spring Hook 2. Remove the two screws 2 3 . 3. Separate the BRKT-Hook 4 . Brkt-Hook Screw (3x4.4) Figure 4-8 Disassembly Case-Upper #4 Samsung Electro-Mechanics...
4. Separate the Cutter-Blade 5 from the Fixed- Cutter 2 . 5. Remove the two screws 6 . 6. Separate the Cover-Plate 7 from the Cover- Housing 3 . Cutter Blade Cover Housing Screw (3x4) Screw (3x6) Figure 4-9 Disassembly Case-Upper #5 Samsung Electro-Mechanics...
Brkt Cover Cutter Frame Main Figure 4-10 Disassembly Frame #1 1. Remove the screws 1 . 2. Push the Heat-Sink Assembly 2 in the direction of an arrow and separate it. Heatsink Assy Screw Figure 4-11 Disassembly Frame #2 Samsung Electro-Mechanics...
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1. Remove the two screws 1 . Screw (3x8) 2. Separate the Frame-Main 2 from the BRKT PCB 3 . Frame Main 3. Separate the Power-Switch 4 from the BRKT PCB 3 . Brkt PCB Power Switch Figure 4-13 Disassembly Frame #4 Samsung Electro-Mechanics...
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5. Remove the Washer slip 6 . And Separate the Gear - Idle 7 from the Frame Main 1 . 6. Remove the two Screw 8 . And Separate the Brkt-Hook Motor STEP 9 from the Frame -Main 1 . Screw (3x4.4) Figure 4-15 Disassembly Frame #6 Samsung Electro-Mechanics...
Figure 5-2 Paper Remaining Amount for Paper Spool Diameter Figure 5-2 Paper Remaining Amount for Paper Spool Diameter Figure 5-2 Paper Remaining Amount for Paper Spool Diameter Figure 5-2 Paper Remaining Amount for Paper Spool Diameter Samsung Electro-Mechanics...
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1. Open the auto cutter cover with power ON. 2. Then turn the knob clockwise with a coin or similar tool until the buzzer beep stops. 3. Close the auto cutter cover. 4. Pull up the roll paper cover by hand. Figure 5-3 Paper Jam Samsung Electro-Mechanics...
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Connector Electrode layer Resistor Board Base Protective layer Figure5-4 Cleaning the Printer Head Note : Never touch the thermal element with your hand. Doing so can damage the thermal element. Note : Do not scratch the Printer Head. Samsung Electro-Mechanics...
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Data 14 Address 0 Data 7 /RESET Data 7 Data 0 Data 6 Data 0 Data 15 Data 1 Data 5 Data 8 Data 2 Data 4 /RY/BY Data 1 /BYTE Data 3 Address 18 Data 9 Address 16 Samsung Electro-Mechanics...
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Differential Bus Transceivers Voltage Detect System Reset IC OUTPUT DELAY CATACITOR XOUT FS741 MAX488 REF_OFF SUPPLY VOLYAGE MAX488 DRIVER MAX488 RECEIVER INPUT OPERATION DIFFERENTIAL INPUT OUTPUT 0.2 V -0.2 V < V < 0.2 V -0.2 V Samsung Electro-Mechanics...
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OUT B SENSE PULSE TIME OUT A T1OUT MAXIM R1IN MAX232 TEA3718 R1OUT T1IN REFERENCE T2OUT T2IN COMP_INPUT R2IN R2OUT PHASE TEA3718 DRIVER TRUTH TABLE REMARK CURRENT NO CURRENT LOW CURRENT MEDIUM CURRENT MAXIUM CURRENT USB Controller : USBN9602 Samsung Electro-Mechanics...
(+5VDC) Logic IC Driving Voltage (+24VDC) Thermal Printer Head(TPH) Voltage Table 7-1 Power Source Voltage Descriptions 7-1-1 Drawer Driving and Feed, Auto Cutter Motor Voltage : +24Vdc 7-1-2 Logic IC Driving Voltage: +5V 7-1-3 TPH Driving Voltage: +24Vdc Samsung Electro-Mechanics...
Figure 7-4 Buzzer Block Diagram 7-3-4 Cash Drawer Driving Circuit Caution: make sure that the Cash Drawer solenoid resistance is more than 20 +24V DRAWER DWR1 / 2 DRIVING SOLENOID CIRCUIT DWR_COMP1 COMPULSORY [DRAWER] +24V 70ms Figure 7-5 Cash Drawer Block Diagram Samsung Electro-Mechanics...
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Table 7-2 I/F PBA Detector Descriptions I/F SEL is executed only one time I/F SEL(OUT) after RESET. C1 (IN) C2 (IN) C3 (IN) C1,C2,C3 = H,L,L IEEE1284 PBA Table 7-6 I/F PBA Detector Block Diagram Samsung Electro-Mechanics...
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PRT transmits a data Printer checks whether the host is BUSY. RECEIVE (PRINTER) DSR() PRT BUSY PRT BUSY PRT NOT BUSY PC(HOST) PRINTER TXD() HOST transmits a data HOST checks whether the Printer is BUSY. Figure 7-8 RS-232C Communication Waveform Samsung Electro-Mechanics...
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DATA “L” (+)Level (+)Level Transmission a data (1 Byte) RECEIVE (PRINTER) A-B = A-B = A-B = A-B = A-B = (+)Level (5V) (-)Level (+)Level (-)Level (+)Level (-)Level (+)Level (5V) Received data (1 Byte) Figure 7-10 RS-485 Waveform Samsung Electro-Mechanics...
7 Special Circuit Descriptions 7-7 USB Communication Block Diagram Data[7:0] B Type
USBN9602 Controller M30624FGFP CLOCK 48[MHz]
Table 7-12 USB Communication Block Diagram Samsung Electro-Mechanics...
R2 checks No.5~8 of DIP S/W#1. R2 (OUT) R3 checks No.1~4 of DIP S/W#2. R3 (OUT) R4 checks No.5~8 of DIP S/W#2. R4 (OUT) DIP S/W1 No.1 is ON. C1 (IN) C2 (IN) C3 (IN) C4 (IN) Figure 7-13 DIP Switch Block Diagram Samsung Electro-Mechanics...
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The content of data is same. STB2 257 ~ 512 Table 7-3 Printer Head Strobe Processing Printer Line /STB1 Strobe Circuit /STB2 M30624FGFP /LATCH Latch Register Shift Register #1 Shift Register #2 DATA THERMAL PRINTER Figure 7-14 Thermal Printer Block Diagram Samsung Electro-Mechanics 7-10...
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256 Bits 256 Bits LATCH Printing(1~256) Printing(1~256) STB1 Printing(257~512) STB2 Data#1 and Data#2 Pins are shorted on Main PCB. So, the Data(256 Bits) are stored in both Shift Register #1 and #2. Table 7-15 Thermal Printer Timing Waveform Samsung Electro-Mechanics 7-11...
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7 Special Circuit Descriptions MEMO Samsung Electro-Mechanics 7-12...
Transmits the selected printer status specified by n in real-time, according to the following parameters : n = 1 : Transmit printer status. n = 2 : Transmit off-line status. n = 3 : Transmit error status. n = 4 : Transmit paper roll sensor status. Samsung Electro-Mechanics...
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Paper roll Near-END sensor : Paper adequate. Paper near-end is detected by the paper roll Near-END sensor. Not used. Fixed to On. Paper roll-end sensor : Paper present. Paper roll end detected by paper roll-end sensor. Not used. Fixed to Off. Samsung Electro-Mechanics...
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Set the distance from the beginning of the line to the position at which subsequent characters are to be printed. * The distance from the beginning of the line to the print position is [(nL + nH ×256) ×(vertical or horizontal notion unit)] inches. Samsung Electro-Mechanics...
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[Description] Turns underline mode on or off, based on the following values of n : Function 0, 48 Turns off underline mode. 1, 49 Turns on underline mode (1-dot thick). 2, 50 Turns on underline mode (2-dot thick). Samsung Electro-Mechanics...
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0 ≤k ≤32 [Description] Sets horizontal tab positions. * n specifies the column number for setting a horizontal tab position from the beginning of the line. * k indicates the total number of horizontal tab positions to be set. Samsung Electro-Mechanics...
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ESC M n [Name] Select character font. [Format] ASCII Decimal [Range] n = 0, 1, 48, 49 [Description] Selects character fonts. Function 0, 48 Character font A (12 ×24) selected. 1, 49 Character font B (9 ×17) selected. Samsung Electro-Mechanics...
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Turn 90°clockwise rotation mode on/off. [Format] ASCII Decimal [Range] 0 ≤n ≤1, 48 ≤n ≤49 [Description] Turn 90°clockwise rotation mode on/off. n is used as follows : Function 0, 48 Turn off 90°clockwise rotation mode. 1, 49 Turn on 90°clockwise rotation mode. Samsung Electro-Mechanics...
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Paper roll near-end sensor disable. Paper roll near-end sensor enable. Paper roll near-end sensor disable. Paper roll near-end sensor enable. Paper roll end sensor disable. Paper roll end sensor enable. Paper roll end sensor disable. Paper roll end sensor enable. Undefined. Samsung Electro-Mechanics...
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= 0, 1, 48, 49 0 ≤t1 ≤255, 0 ≤t2 ≤255 [Description] Outputs the pulse specified by t1 and t2 to connector pin m as follows. Connector pin 0, 48 Drawer kick-out connector pin 2 1, 49 Drawer kick-out connector pin 5 Samsung Electro-Mechanics...
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Horizontal Dot Density (DPI) 0, 48 Normal 1, 49 Double-width 2, 50 Double-height 3, 51 Quadruple * n is the number of the NV bit image (defined using the FS q command). * m specifies the bit image mode. 8-10 Samsung Electro-Mechanics...
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0 ≤nL ≤255, 0 ≤nH ≤255 [Description] * Sets the absolute vertical print starting position for buffer character data in page mode. * This command sets the absolute print position to [(nL + nH ×256) ×(vertical or horizontal motion unit)] inches. Samsung Electro-Mechanics 8-11...
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: Printing position 0, 48 Not printed. 1, 49 Above bar code. 2, 50 Below bar code. 3, 51 Both above and below the bar code. * HRI indicates Human Readable Interpretation. 8-12 Samsung Electro-Mechanics...
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The value of m selects the mode as follows : Print mode 0, 1, 49 Partial cut (one point left uncut) Feeds paper (cutting position + [nX(vertical motion unit)]), and cuts the paper partially (one point left uncut). Samsung Electro-Mechanics 8-13...
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After waiting for the period specified by t, the PAPER OUT LED indicators blink and the printer waits for the FEED button to be pressed. After the button is pressed, the printer executes the macro once. The printer repeats the operation r times. 8-14 Samsung Electro-Mechanics...
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Not used. Fixed to On. Cover is closed. Cover is open. Paper is not being fed by using the PAPER FEED button. Paper is being fed by using the PAPER FEED button. Not used. Fixed to Off. Samsung Electro-Mechanics 8-15...
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= 0, 1, 48, 49 [Description] Selects a font for the HRI characters used when printing a bar code. n selects a font from the following table : Font 0, 48 Font A (12 ×24) 1, 49 Font B (9 ×17) 8-16 Samsung Electro-Mechanics...
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0 ≤d ≤127 73 CODE 128 1 ≤ n ≤255 0 ≤d ≤127 GS r n [Name] Transmit status. [Format] ASCII Decimal [Range] n = 1, 2, 49, 50 [Description] Transmits the status specified by n as follows. Samsung Electro-Mechanics 8-17...
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0.423 0.423 1.129 0.564 0.564 1.411 0.706 0.706 1.834 0.847 0.847 2.258 * Multi-level bar codes are as follows : UPC-A, UPC-E, JAN13(EAN13), JAN8(EAN8), CODE93, CODE128. * Binary-level bar codes are as follows : CODE39, ITF, CODABAR. 8-18 Samsung Electro-Mechanics...
3. Check the related Circuit & Pattern Power V (+24V) Ok? 1. Check the TR(Q3, Q4) 2. Check the On/Off Signal on CPU Power VCC (+5V) Ok? 1. Check the IC34063(U5) 2. Check the related Circuit & Pattern 3. Check the generated Frequency Samsung Electro-Mechanics...
2. Check the related Circuit & Pattern on PCB 3. Program downLoad again SRAM 1. Check the/CS Signal 2. Check the SRAM 3. Check the Addr/Data Pattern 1. Check the Main Clock(16.00MHz) 2. Check the Addr/Data Line Pattern 3. Check the Main PBA Samsung Electro-Mechanics...
2. Check the TR(Q7) and the reated Pattern 3. Check the Harness 4. Check and Replace the P_End Sensor Near End 1. Check the Near-End S/W Signal on Main PBA 2. Check the Harness 3. Check and Replace the Micro S/W Samsung Electro-Mechanics...
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2. Check the Current Control Signals(StepI0, StepI1) on CPU 3. Check the Output Signal of U9, U11(TEA3718) 4. Check Auto Cutter Assembly(Motor, Cutter...) 5. Check the Harness 6. Check the Step Motor and the related Circuit & Pattern Samsung Electro-Mechanics...
2. Check the Drawer Signals on CPU(P1.6/P1.7) 3. Check the related circuit & Component D560(Q1, Q2) 4. Check the Solenoid in the Drawer Compulsory Failure? 1. Check the Compulsory Harness & Connector 2. Check the Micro switch in the Drawer Samsung Electro-Mechanics...
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4. Check the related Circuit & Pattern I/F PBA Select Problem I/F PBA Select Ok? 1. Check the Output Signal(I/F Sel) on CPU 2. Check the Diode on I/F PBA 3. Check the Input Signal(DIP C1~C4) 4. Check the related Circuit & Pattern Samsung Electro-Mechanics...
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5. Check whether Signal is affected by the Cable Noise Handshake 1. Check the connection of the H/W handshaking Line and Other side(DTR/DSR) 2. Check the I/F Cable whether it is open or short 3. Confirm the H/W handshaking Protocol Samsung Electro-Mechanics...
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Handshake 1. Check the connection of the H/W handshaking Line and Other side(DR1,2/CS1,2) 2. Check the I/F Cable whether it is open or short 3. Confirm the H/W handshaking Protocol 4. Check the Voltage Level of each Line Samsung Electro-Mechanics...
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1. Check the Control Lines(CS3, WR, P_WR) 2. Check the 1284 Control, Status Data Line 3. Check the Signal of ICs(U1, U3, U6) 4. Check the 1284 Cable whether it is open or shortl 5. Check the related Circuit and Pattern on I/F PBA Samsung Electro-Mechanics...
2. Check the D+ whether it is Pull up to V3.3 3. Check the Host whether it works correctly 4. Check the USB Cable whether it is open or short 5. Check the related Circuit and Pattern on I/F PBA 9-10 Samsung Electro-Mechanics...
10 Exploded Views and Parts List 10-1 Main Set (V2.1) 10-1-1 Whole Set Exploded View A. ASS'Y CASE-UPPER B. ASS'Y FRAME-MAIN 13-1 10-1 C. ASS'Y CASE-LOWER 34 33 86mm 46mm 45mm 51mm Samsung Electro-Mech anics 10-1...
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I-VORY JE68-00122B LABEL-LOGO,TETRON,T0.05,W35,L8,IVORY D-GRAY JF01-000070 POWER COVER MANUAL JE72-00229B PMO-POWER COVER,ABS V0,IVORY,W21xL15xH4.3 I-VORY JE72-00229A PMO-POWER COVER,ABS V0,D-GRAY,W21xL15xH4.3 D-GRAY JE69-00105D BAG PE,,LDPE,T0.05,90,70 JE68-00111D LABEL(R)-RATING,350,TETRON,T0.175,SILVER ENGLISH JE68-00115E LABEL(R)-RATING,350,TETRON,T0.175,SILVER KOREA JE70-00287H IPR-BRKT UPPER COVER;SRP-350,SECC,T1.0 KC04-00019A SCREW;M3X4,TAPTITE,ZPC(WHITE) JE70-00290G IPR-BRKT POWER S/W;SRP-350,SECC,T1.0 10-4 Samsung Electro-Mechanics...
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JE44-00008A SMPS-SRP350, PW105KA2400F04 JE44-00010B SMPS-SRP350, N60-240100-161 JE44-00010A SMPS-SRP350, AD5024MP JE39-00060A CBF LINE CORD,POWER,250MM,BLK EUROPE JE39-00058B CBF LINE CORD,POWER,250MM,BLK U.S.A JE39-00059A CBF LINE CORD,POWER,250MM,BLK JE39-00064E CBF LINE CORD,POWER,250MM,BLK CHINESE JE39-00059C CBF LINE CORD,POWER,250MM,BLK AUSTRALIA JE39-00059D CBF LINE CORD,POWER,250MM,BLK AFRICA Samsung Electro-Mechanics 10-5...
HEAD HEAD DIP SENSING PAPER FEED PAPER FEED SWITCH CIRCUIT MOTOR MOTOR DRAWER & DRAWER LED & BOTTON PANEL BOARD C O M P U L S O R Y CIRCUIT SENSER CLOCK CIRCUIT (EMI) CLOCK (16.0MHz) Samsung Electro-Mechanics 12-1...