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Panasonic WV-SF438 Operating Instructions Manual
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Panasonic WV-SF438 Operating Instructions Manual

Wv-sw450 series; wv-sf430 series;
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See also: Installation Manual
This manual covers the models: WV-SW450 Series (WV-SW458, WV-SW458M, WV-SW458E, WV-SW458ME)
and WV-SF430 Series (WV-SF438, WV-SF438E).
Before attempting to connect or operate this product, please read these instructions
carefully and save this manual for future use.
The model number is abbreviated in some descriptions in this manual.
WV-SW458

Operating Instructions

Network Camera

WV-SW450 Series
Model No.
WV-SF430 Series
WV-SF438

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Summary of Contents for Panasonic WV-SF438

  • Page 1: Operating Instructions

    WV-SW458 WV-SF438 This manual covers the models: WV-SW450 Series (WV-SW458, WV-SW458M, WV-SW458E, WV-SW458ME) and WV-SF430 Series (WV-SF438, WV-SF438E). Before attempting to connect or operate this product, please read these instructions carefully and save this manual for future use. The model number is abbreviated in some descriptions in this manual.

  • Page 2: About The User Manuals

    Preface Preface About the user manuals There are 2 sets of operating instructions for the WV-SW458, WV-SW458M, WV-SF438 (P model), WV-SW458E, WV-SW458ME, WV-SF438E (E model) as follows. • Installation Guide: Explains how to install and connect devices. • Operating Instructions: Explains how to perform the settings and how to operate this camera.

  • Page 3: Viewer Software

    Preface Viewer software It is necessary to install the viewer software “Network Camera View 4S” (ActiveX ) to display images on a PC. ® This software can be installed directly from the camera or by selecting the [Install] button next to [Viewer Software] on the menu of the CD-ROM provided, and then following the on-screen instructions.

  • Page 4: Table Of Contents

    Table of Contents Table of Contents 1 Monitor images on a PC ................7 Monitor images from a single camera ................7 About live image types .....................9 1.2.1 Type of images that can be displayed according to the image setting ......9 1.2.2 About Image capture mode ....................9 1.2.3 Image types ........................10...
  • Page 5 Set the VMD areas [VMD area] ..................134 13.7 Configuration of the settings relating to the E-mail notification [Notification] ..136 13.8 Configure the settings relating to Panasonic alarm protocol [Notification] ...137 14 Configure the setting relating to the image recognition [Advanced func.] .....................140 14.1 Configure the settings relating to the XML notification [XML notification] .....140...
  • Page 6 Installing the manuals ....................203 21.4 Installing the Viewer software ..................203 21.5 Configure the network settings of the camera using the Panasonic “IP Setting Software” ........................204 22 About the displayed system log ............206 23 Troubleshooting ...................210 24 Directory structure of drive B .............221...

  • Page 7: Monitor Images On A Pc

    The following are descriptions of how to monitor images from the camera on a PC. 1.1 Monitor images from a single camera Start up the web browser. Enter the IP address designated using the Panasonic “IP Setting Software” in the address box of the browser. •...
  • Page 8 1 Monitor images on a PC Press the [Enter] key on the keyboard. → The “Live” page will be displayed. Refer to page 18 for further information about the “Live” page. When “On” is selected for “User auth.”, the authentication window will be displayed before displaying live images for the user name and password entries.

  • Page 9: About Live Image Types

    1 Monitor images on a PC Note that JPEG images cannot be displayed when Quad stream (Max. 30 fps) is selected. 1.2 About live image types The type of images displayed on the “Live” page can be selected using “Image capture mode” on the [JPEG/ H.264] tab of the “Image/Audio”...

  • Page 10: Image Types

    1 Monitor images on a PC Image capture mode Explanation 2M Double Panorama [16:9] Double Panorama images with an aspect ratio of 16:9 are transmitted. The maximum image capture size that can be configured is 2 megapixel (1920(H)x1080(V)). 1M Double Panorama [16:9] Double Panorama images with an aspect ratio of 16:9 are transmitted.
  • Page 11 1 Monitor images on a PC Note that the center of a fisheye image is a blind spot and it is not displayed in the fisheye image. 2. Panorama In Panorama, the panorama image is displayed with distortion correction performed on the 180° horizontal angle view part of the center of a fisheye image.
  • Page 12 1 Monitor images on a PC When an image is clicked by the mouse, the clicked position becomes the center of the image (Click & Centering). The display position of images can also be changed from the fisheye control screen. Fisheye Control When the [Fisheye Control] button is clicked on the Quad PTZ or Single PTZ screen, the “Fisheye Control”...
  • Page 13 1 Monitor images on a PC The display position of images can also be changed from the fisheye control screen. 5. Quad stream In the Quad stream, each of the four 4:3 images that had their distortions corrected are assigned a stream number, and then displayed as H.264 images.

  • Page 14: About Image Types And Available Functions

    1 Monitor images on a PC When “3M Fisheye [4:3]” is selected for “Image capture mode”, some functions are restricted. (®page 199) 1.2.4 About image types and available functions The following is a list of functions that can be used on the “Live” page according to the image type. Double Single Panorama...

  • Page 15: About Available Resolutions

    1 Monitor images on a PC Double Single Panorama Quad PTZ Quad stream Fisheye Panorama SD recording status ü ü ü ü ü indicator Camera title ü ü ü ü ü ü Alarm occurrence ü ü ü ü ü ü indication button Full screen button ü...
  • Page 16 1 Monitor images on a PC Image capture mode type Image capture mode JPEG H.264(1) H.264(2) 1 Monitor (Max. 30 fps) 2M Panorama [16:9] 1920x1080 1920x1080 640x360 640x360 640x360 320x180 320x180 320x180 1M Panorama [16:9] 1280x720 1280x720 640x360 640x360 640x360 320x180 320x180 320x180...
  • Page 17 1 Monitor images on a PC Image capture mode type Image capture mode JPEG H.264(1) H.264(2) 2 Monitor (Max. 15 fps) Panorama + Quad PTZ Panorama: Panorama: 1920x1080 1920x1080 640x360 640x360 320x180 320x180 Quad PTZ: Quad PTZ: 1280x960 1280x960 QVGA QVGA Panorama + Single PTZ Panorama:...

  • Page 18: About The "Live" Page

    1 Monitor images on a PC 1.3 About the “Live” page Note • Depending on the “Image capture mode” settings, the type of functions that can be used differ and the displayed buttons change. Refer to page 14. [select language] pull-down-menu The camera’s display language can be selected.
  • Page 19 1 Monitor images on a PC Note • When “VGA Quad streams [4:3]” is selected for “Image capture mode”, the channel can be changed by clicking on the buttons ([1] to [4]). The button turns green and the “Live” page of the selected channel is displayed.
  • Page 20 1 Monitor images on a PC [AUX] buttons These buttons will be displayed only when “Terminal 3” of “Alarm” is set to “AUX output” on the setup menu. (®page 125) • [Open] button: The letters “Open” on the button will turn green and the status of the AUX connector will be open.
  • Page 21 1 Monitor images on a PC [Preset] When a preset position is selected from the pull-down menu and the [Go] button is clicked, the image registered for the preset position (®page 109) in advance is displayed. “H” next to the preset position number indicates the home position.
  • Page 22 1 Monitor images on a PC Note • When a user is using the audio transmission function with “Interactive(Half-duplex)” selected, the receiver button and the transmission button will be inoperable for the other users. When “Interactive(Full-duplex)” is selected, the transmission button is inoperable for other users. •...

  • Page 23: Monitor Images From Multiple Cameras

    • When displaying images on the Quad PTZ screen, panning, tilting and zooming operations become available only for images from cameras with Pan/Tilt/Zoom functions. Refer to our website (http://panasonic.net/pss/security/support/info.html) for further information about the compatible cameras and their versions. •...

  • Page 24: Monitor Images On A Cellular Phone/Mobile Terminal

    2 Monitor images on a cellular phone/mobile terminal 2 Monitor images on a cellular phone/mobile terminal 2.1 Monitor images on a cellular phone It is possible to connect to the camera using a cellular phone via the Internet and monitor images (JPEG only) from the camera on the screen of the cellular phone.
  • Page 25 2 Monitor images on a cellular phone/mobile terminal Note • When the “Image capture mode” type is 3M Fisheye (Max. 15 fps) or Quad stream (Max. 30 fps), images cannot be displayed. • When the “Image capture mode” type is 2 Monitor (Max. 15 fps), the types of images configured in the “Image capture size”...
  • Page 26 2 Monitor images on a cellular phone/mobile terminal Functions Outline of functions C Manual Refresh/ Press the dial key “5” or the [Manual Refresh] button to refresh the camera Auto Refresh images. Press the [Auto Refresh] button to refresh the images from the camera in 5-second intervals.

  • Page 27: Monitor Images On A Mobile Terminal

    JPEG ® format image is displayed by the standard browser. For further information about compatible devices, refer to our website (http://panasonic.net/pss/security/support/info.html). IMPORTANT • When the authentication window is displayed, enter the user name and password. The default user name and password are as follows.
  • Page 28 2 Monitor images on a cellular phone/mobile terminal Image capture mode type Image capture mode Image capture size 3M Fisheye (Max. 15 fps) 3M Fisheye [4:3] Note • It is necessary to configure the network settings of the mobile terminal in advance to connect to the Internet and monitor images from the camera.
  • Page 29 2 Monitor images on a cellular phone/mobile terminal Function selection area When functions that can be operated are selected, operation buttons are displayed in the operation buttons area B. Click the button of the function that you want to operate. Pan/Tilt Preset Resolution control...
  • Page 30 2 Monitor images on a cellular phone/mobile terminal Pan/Tilt Press the button to display the buttons used to operate pan/tilt on the screen. The pan/tilt can be adjusted in each direction with the , and buttons. Preset Press the button to display the buttons used to select the preset position on the screen. Camera images are displayed in the registered preset positions according to the preset number selected from the displayed buttons.
  • Page 31 2 Monitor images on a cellular phone/mobile terminal Note • Only preset numbers 1 to 4 can be used for preset operations. Resolution control Press the button to display the buttons used to select the resolution on the screen. Operating Instructions...
  • Page 32 2 Monitor images on a cellular phone/mobile terminal The resolution can be changed by selecting a resolution setting from the buttons. AUX control Press the button to display the buttons used to operate the AUX output on the screen. The AUX output terminals can be controlled with the buttons.
  • Page 33 2 Monitor images on a cellular phone/mobile terminal This function is only displayed when [Terminal 3] is set to [AUX output] on the settings menu. (®page 125) Zoom display The camera’s zoom can be operated with the , and buttons. Operating Instructions...
  • Page 34 2 Monitor images on a cellular phone/mobile terminal Note • You can change the image size displayed on the mobile terminal by accessing the following addresses. – Large display: http://IP address/cam/dl – Medium display: http://IP address/cam/dm – Small display: http://IP address/cam/ds •...

  • Page 35: Record Images On The Sd Memory Card Manually

    3 Record images on the SD memory card manually 3 Record images on the SD memory card manually Images displayed on the “Live” page can be recorded on the SD memory card manually. This button is operable only when “Manual” is selected for “Save trigger” on the [SD memory card] tab on the “Basic” page of the setup menu.
  • Page 36 3 Record images on the SD memory card manually Click the [Start] button to start recording images on the SD memory card. The SD recording status indicator will light red (®page 18) while images are being recorded on the SD memory card. The image saving interval can be configured on the [SD memory card] tab of the “Basic”...

  • Page 37: Action At An Alarm Occurrence

    VMD alarm: When motion is detected in the set VMD area, the alarm action will be performed. *VMD stands for “Video Motion Detection”. • Command alarm: When a Panasonic alarm protocol is received from the connected device via a network, the alarm action will be performed. 4.2 Action at an alarm occurrence Display the alarm occurrence indication button on the “Live”...
  • Page 38 When “On” is selected for “Panasonic alarm protocol notification”, the connected Panasonic device will be notified that the camera is in the alarm state. The settings for Panasonic alarm protocol can be configured in the Panasonic alarm protocol section of the [Notification] tab of the [Alarm] page. (®page 137)

  • Page 39: Transmit Images Onto An Ftp Server

    5 Transmit images onto an FTP server 5 Transmit images onto an FTP server Images can be transmitted to an FTP server. By configuring the following settings, transmission of images captured at an alarm occurrence or captured at a designated interval to an FTP server will become available. IMPORTANT •...

  • Page 40: Save Images On The Sd Memory Card When Images Fail To Transmit Using The Ftp Periodic Image Transmission Function

    SD memory card. It is possible to select a trigger to save images on the SD memory card on the [SD memory card] tab of the “Basic” page. (®page 61) To use the SD memory recording function featured in Panasonic network disk recorder, select “Off” for “FTP periodic image transmission” (®page 186) and “FTP error” for “Save trigger” (®page 63).

  • Page 41: Display The Log List

    6 Display the log list 6 Display the log list The setting items of the cameras will be displayed in list form. • Alarm log: Logs of the alarm occurrences such as time and date of the alarm occurrences and the alarm type will be displayed.
  • Page 42 6 Display the log list Click the [List] button. → The log list will be displayed in a newly opened window (log list window). Number of the listed logs IMPORTANT • Only a single user can operate the log list window. Other users cannot access the log list window. Note •...

  • Page 43: About The Log List Window

    6 Display the log list Note • When any images are saved on the SD memory card, the image can be displayed by clicking Time and Date when “JPEG” is selected for “Recording format” of the setup menu. (®page 61) About the log list window Number of the listed logs Total number of the logs of the selected log type and a number of the log being displayed on the top of the log...
  • Page 44 6 Display the log list [Event] The event type will be displayed. The event types will be displayed only when displaying the alarm log list. • TRM1: Alarm by alarm input to Terminal 1 • TRM2: Alarm by alarm input to Terminal 2 •...

  • Page 45: Playback Of Images On The Sd Memory Card

    7 Playback of images on the SD memory card 7 Playback of images on the SD memory card When clicking a time and date listed on the log list window, the “Live” page will turn to the “Playback” page. When images associated with the clicked time and date are on the SD memory card, the first image of them will be displayed.

  • Page 46: About The Playback Page

    7 Playback of images on the SD memory card 7.1 About the playback page Number of images When clicking a time and date listed on the log list window, total number of images associated with the clicked time and date, and the number of the currently displayed image will be displayed. Note •...
  • Page 47 7 Playback of images on the SD memory card When the mouse button is released, the increment of the image number will stop and the image number displayed at the moment when the mouse button is released will be displayed. [LAST] button The last image will be displayed.

  • Page 48: Download The Images (When "H.264(1)" Or "H.264(2)" Is Selected For "Recording Format" Of The Sd Memory Card)

    7 Playback of images on the SD memory card 7.2 Download the images (When “H.264(1)” or “H. 264(2)” is selected for “Recording format” of the SD memory card) IMPORTANT • Depending on the network environment, download of video data may fail. To play back video data recorded on the SD memory card, download the desired data, and save the data on the PC.
  • Page 49 7 Playback of images on the SD memory card Select the image to be downloaded, and then click the [OK] button. → Image saved at the clicked time and date will be downloaded. Note • When the [Cancel] button is clicked in the process of the download, the download will be canceled. In this case, video data already downloaded before clicking the [Cancel] button will be saved on the PC.

  • Page 50: About The Network Security

    8 About the network security 8 About the network security 8.1 Equipped security functions The following security functions are featured in this camera. Access restrictions by the host authentication and the user authentication It is possible to restrict users from accessing the camera by setting the host authentication and/or the user authentication to “On”.

  • Page 51: Display The Setup Menu From A Pc

    9 Display the setup menu from a PC 9 Display the setup menu from a PC The settings of the camera can be configured on the setup menu. IMPORTANT • The setup menu is only operable by users whose access level is “1. Administrator”. Refer to page 144 for how to configure the access level.
  • Page 52 9 Display the setup menu from a PC → The setup menu will be displayed. Refer to page 55 for further information about this menu. Operating Instructions...

  • Page 53: How To Operate The Setup Menu

    9 Display the setup menu from a PC 9.2 How to operate the setup menu Menu buttons Setup page Click the desired button in the frame on the left of the window to display the respective setup menu. When there are tabs at the top of the “Setup” page displayed in the frame on the right of the window, click the desired tab to display and configure the setting items relating to the name of the tab.
  • Page 54 9 Display the setup menu from a PC The edited settings in field A will not be applied unless the [Set] button (B) below field (A) is clicked. In the same manner as above, click the [Set] button (D) below field C when completing the setting items in field C.

  • Page 55: About The Setup Menu Window

    9 Display the setup menu from a PC 9.3 About the setup menu window [Setup] button Display the “Setup” page. [Live] button Display the “Live” page. [Basic] button Displays the “Basic” page. The basic settings such as time and date and camera title, and the settings relating to the SD memory card can be configured on the “Basic”...
  • Page 56 9 Display the setup menu from a PC [Network] button Displays the “Network” page. The network settings and the settings relating to DDNS (Dynamic DNS), SNMP (Simple Network Management Protocol) and the FTP (File Transfer Protocol) periodic transmission can be configured on the “Network” page. (®page 154) [Schedule] button Displays the “Schedule”...

  • Page 57: Configure The Basic Settings Of The Camera [Basic]

    Available number of characters: 0 - 20 characters • Unavailable characters: " & • Default: Varies as follows depending on the model in use. WV-SW458 /WV-SF438 SW458 SW458 SF438 SF438 [Date/time] Enter the current time and date. When “12h” is selected for “Time display format”, “AM” or “PM” can be selected.
  • Page 58 10 Configure the basic settings of the camera [Basic] • Available range: 01/01/2010 00:00:00 - 31/12/2035 23:59:59 IMPORTANT • Use an NTP server when the more accurate time & date setting is required for the system operation. (®page 151) [Time display format] Select the time display format from “24h”, “12h”...
  • Page 59 10 Configure the basic settings of the camera [Basic] ! " # $ % & ' ( ) * + , - . / : ; = ? • Default: None (blank) [OSD] - [Position] Select the position where the time and date and a character string to be displayed on the image of the “Live” page.
  • Page 60 10 Configure the basic settings of the camera [Basic] [Alarm status update mode] Select an interval of the camera status notification from the following. When the status of the camera changes, the alarm occurrence indication button, the [AUX] button or the SD saving status indicator will be displayed to notify of the camera status.

  • Page 61: Configure The Settings Relating To The Sd Memory Card [Sd Memory Card]

    10 Configure the basic settings of the camera [Basic] 10.2 Configure the settings relating to the SD memory card [SD memory card] Click the [SD memory card] tab on the “Basic” page. (®page 51, page 53) IMPORTANT • When “VGA Quad streams [4:3]” is selected for “Image capture mode”, SD memory cards cannot be used.
  • Page 62 Double Panorama image, and “H.264(2)” displays the Quad PTZ image or Single PTZ image. “JPEG” displays the image configured for “"Live" page (Initial display)”. • When using the SD memory recording function of a Panasonic network disk recorder, select “JPEG” for “Recording format”. •...
  • Page 63 Common [Remaining capacity notification] When the E-mail notification function or the Panasonic alarm protocol function is used to provide notification of the remaining capacity of the SD memory card, select a level to be notified at from the following. 50%/ 20%/ 10%/ 5%/ 2% •...
  • Page 64 10 Configure the basic settings of the camera [Basic] • Off: Stops saving images on the SD memory card when the SD memory card becomes full. • Default: Off Note • The overwrite setting will be as follows according to the “Save trigger” setting. •...
  • Page 65 10 Configure the basic settings of the camera [Basic] Image capture Image capture mode Recording format Image capture size mode type 1 Monitor (Max. 30 2M Panorama [16:9] JPEG 1920x1080 fps) 640x360 2M Double Panorama [16:9] 320x180 1M Panorama [16:9] 1280x720 640x360 1M Double Panorama [16:9]...
  • Page 66 10 Configure the basic settings of the camera [Basic] Note • When “FTP error” is selected for “Save trigger”, images will be saved with the image capture size selected on the [FTP img. trans.] tab of the “Network” page. • When “H.264(1)”...

  • Page 67: Frame Rate

    10 Configure the basic settings of the camera [Basic] Image capture Image capture mode Recording format Image capture size mode type 2 Monitor (Max. 15 Panorama + Quad PTZ H.264(1) H.264(1): fps) H.264(2) 1920x1080 640x360 320x180 * Panorama for H. Panorama + Single PTZ H.264(2): 264(1) images, and...

  • Page 68: Image Quality

    Save/obtain images in accordance with the schedule settings – Save/obtain the alarm logs, the manual/schedule logs, the FTP error logs and the system logs – Save/obtain images recorded using the SD memory recording function of Panasonic network disk recorder – Play/download images on the SD memory card...
  • Page 69 After formatting the SD memory card, available size may be smaller than the total size since the default directory is automatically created in the SD memory card. • Recommended SD memory card Manufactured by Panasonic (option) – SDXC memory card: 64 GB –...

  • Page 70: Access Copy Images Saved On The Sd Memory Card Onto The Pc [Sd Memory Card Images]

    10 Configure the basic settings of the camera [Basic] 10.3 Access copy images saved on the SD memory card onto the PC [SD memory card images] Click the [SD memory card] tab on the “Basic” page. (®page 51, page 53) The following are descriptions of how to copy images saved on the SD memory card onto the PC.
  • Page 71 10 Configure the basic settings of the camera [Basic] Possible number of JPEG images that can be saved on the SD memory card (as indications) IMPORTANT • The numbers on the following table are just indications. They are not actual numbers of images that can be saved on the SD memory card.
  • Page 72 10 Configure the basic settings of the camera [Basic] Image capture size: 1920x1080 Image quality Capacity of SD memory card 0 Super fine 1 Fine 64 GB 89,600 115,200 147,200 160,000 192,000 32 GB 44,800 57,600 73,600 80,000 96,000 16 GB 22,400 28,800 36,800...
  • Page 73 10 Configure the basic settings of the camera [Basic] Image capture size: 1280x960 Image quality Capacity of SD memory card 0 Super fine 1 Fine 64 GB 128,000 160,000 192,000 224,000 256,000 32 GB 64,000 80,000 96,000 112,000 128,000 16 GB 32,000 40,000 48,000...
  • Page 74 10 Configure the basic settings of the camera [Basic] Image capture size: 1280x720 Image quality Capacity of SD memory card 0 Super fine 1 Fine 64 GB 135,600 204,800 256,000 281,600 332,800 32 GB 76,800 102,400 128,000 140,800 166,400 16 GB 38,400 51,200 64,000...
  • Page 75 10 Configure the basic settings of the camera [Basic] Image capture size: VGA Image quality Capacity of SD memory card 0 Super fine 1 Fine 64 GB 320,000 448,000 512,000 576,000 640,000 32 GB 160,000 224,000 256,000 288,000 320,000 16 GB 80,000 112,000 128,000...
  • Page 76 10 Configure the basic settings of the camera [Basic] Image capture size: 640x360 Image quality Capacity of SD memory card 0 Super fine 1 Fine 64 GB 384,000 563,200 665,600 716,800 819,200 32 GB 192,000 281,600 332,800 358,400 409,600 16 GB 96,000 140,800 166,400...
  • Page 77 10 Configure the basic settings of the camera [Basic] Image capture size: QVGA Image quality Capacity of SD memory card 0 Super fine 1 Fine 64 GB 768,000 832,000 864,000 896,000 960,000 32 GB 384,000 416,000 432,000 448,000 480,000 16 GB 192,000 208,000 216,000...
  • Page 78 10 Configure the basic settings of the camera [Basic] Image capture size: 320x180 Image quality Capacity of SD memory card 0 Super fine 1 Fine 64 GB 921,600 1,049,600 1,126,400 1,152,000 1,228,800 32 GB 460,800 524,800 563,200 576,000 614,400 16 GB 230,400 262,400 281,600...

  • Page 79: Configure The Settings Relating To The Logs [Log]

    10 Configure the basic settings of the camera [Basic] 10.4 Configure the settings relating to the logs [Log] Click the [Log] tab on the “Basic” page. (®page 51, page 53) The settings relating to the log list can be configured in this section. IMPORTANT •...
  • Page 80 10 Configure the basic settings of the camera [Basic] Note • When “Recording format” is set to “H.264(1)” or “H.264(2)”, “Save logs” is set to “On” or “Off” depending on the setting of “Save trigger”. • Schedule saving is available only when “H.264(1)” or “H.264(2)” is selected for “Recording format”. FTP error Perform the settings for the FTP error log list.

  • Page 81: How The Logs And Images Are Saved Depending On The Settings For "Alarm

    10 Configure the basic settings of the camera [Basic] 10.4.1 How the logs and images are saved depending on the settings for “Alarm” [Log] tab [SD memory card] tab Logs and associated images Alarm: Save SD memory Save trigger logs card Alarm input •...

  • Page 82: How The Logs And Images Are Saved Depending On The Settings For "Manual/Schedule

    10 Configure the basic settings of the camera [Basic] 10.4.2 How the logs and images are saved depending on the settings for “Manual/Schedule” [Log] tab [SD memory card] tab Manual/ Logs and associated images SD memory Schedule: Save trigger Overwrite card Save logs Manual/...
  • Page 83 10 Configure the basic settings of the camera [Basic] [Log] tab [SD memory card] tab Manual/ Logs and associated images SD memory Schedule: Save trigger Overwrite card Save logs Manual/ • Logs: Will not be saved. Schedule • Images: Will be saved. When the remaining capacity of the SD memory card becomes insufficient, the older images will be overwritten by the newer images.

  • Page 84: How The Logs And Images Are Saved Depending On The Settings For "Ftp Error

    10 Configure the basic settings of the camera [Basic] 10.4.3 How the logs and images are saved depending on the settings for “FTP error” [Log] tab [SD memory card] tab Logs and associated images FTP error: SD memory Save trigger Save logs card FTP error...

  • Page 85: Configure The Settings Relating To Images And Audio [Image/Audio]

    11 Configure the settings relating to images and audio [Image/Audio] 11 Configure the settings relating to images and audio [Image/Audio] The image setting, JPEG and H.264 image settings, and settings relating to image quality, audio, etc. can be configured on this page. The “Image/Audio”...
  • Page 86 11 Configure the settings relating to images and audio [Image/Audio] • The preset position must be configured again when the mounting position of “Image capture mode” is changed (such as when changing from “<Ceiling>” to “<Wall>”). (®page 109) Note • When “<Ceiling>”...

  • Page 87: Configure The Settings Relating To Jpeg Images [Jpeg/H.264]

    11 Configure the settings relating to images and audio [Image/Audio] 11.2 Configure the settings relating to JPEG images [JPEG/H.264] Click the [JPEG/H.264] tab on the “Image/Audio” page. (®page 51, page 53) IMPORTANT • When “VGA Quad streams [4:3]” is selected for “Image capture mode”, JPEG images cannot be set. JPEG Configure the settings such as “Refresh interval (JPEG)*”, “Image capture size”...
  • Page 88 11 Configure the settings relating to images and audio [Image/Audio] Image capture Image capture Image capture size mode type mode 1 Monitor (Max. 30 2M Panorama [16:9] Panorama/1920x1080 fps) Panorama/640x360 Panorama/320x180 1M Panorama [16:9] Panorama/1280x720 Panorama/640x360 Panorama/320x180 2M Double Double Panorama/1920x1080 Panorama [16:9] Double Panorama/640x360 Double Panorama/320x180...

  • Page 89: Image Quality Setting

    11 Configure the settings relating to images and audio [Image/Audio] Image capture Image capture Image capture size mode type mode 3M Fisheye (Max. 3M Fisheye [4:3] Fisheye/2048x1536 15 fps) • Default: Double Panorama/1920x1080 [Image quality setting] Select the image quality of JPEG images for each image capture size. The available resolution varies depending on the “Image capture mode”...

  • Page 90: Configure The Settings Relating To H.264 Images [Jpeg/H.264]

    11 Configure the settings relating to images and audio [Image/Audio] 11.3 Configure the settings relating to H.264 images [JPEG/H.264] Click the [JPEG/H.264] tab on the “Image/Audio” page. (®page 51, page 53) Operating Instructions...
  • Page 91 11 Configure the settings relating to images and audio [Image/Audio] Configure the settings relating to H.264 image such as “Max bit rate (per client)”, “Image capture size”, “Image quality”, etc. in this section. Refer to page 87 for the settings relating to JPEG images. Operating Instructions...
  • Page 92 11 Configure the settings relating to images and audio [Image/Audio] H.264(1)/H.264(2) [H.264 transmission] Select “On” or “Off” to determine whether or not to transmit H.264 images. When “VGA Quad streams [4:3]” is selected for “Image capture mode”, “H.264 transmission” is always set to “On”...
  • Page 93 11 Configure the settings relating to images and audio [Image/Audio] Image capture Image capture Image capture size mode type mode 1 Monitor (Max. 30 2M Panorama [16:9] Panorama/1920x1080 fps) Panorama/640x360 Panorama/320x180 1M Panorama [16:9] Panorama/1280x720 Panorama/640x360 Panorama/320x180 2M Double Double Panorama/1920x1080 Panorama [16:9] Double Panorama/640x360 Double Panorama/320x180...
  • Page 94 11 Configure the settings relating to images and audio [Image/Audio] Image capture Image capture Image capture size mode type mode 2 Monitor (Max. 15 H.264(1) H.264(2) fps) Panorama + Quad Panorama/1920x1080 Quad PTZ/1280x960 Panorama/640x360 Quad PTZ/VGA Panorama/320x180 Quad PTZ/QVGA Panorama + Single Panorama/1920x1080 Single PTZ/1280x960 Panorama/640x360...
  • Page 95 11 Configure the settings relating to images and audio [Image/Audio] [Max bit rate (per client)*] Select a H.264 bit rate per a client from the following. When “Best effort” is selected for “Transmission priority”, set the maximum and minimum bit rates. 64kbps/ 128kbps*/ 256kbps*/ 384kbps*/ 512kbps*/ 768kbps*/ 1024kbps*/ 1536kbps*/ 2048kbps*/ 3072kbps*/ 4096kbps */ 8192kbps*/ 10240kbps*/ 12288kbps*/ 14336kbps* •...
  • Page 96 11 Configure the settings relating to images and audio [Image/Audio] When “VGA Quad streams [4:3]” is selected for “Image capture mode”, unicast port numbers can be set for each image (“Ch1” - “Ch4”). • Available port number: 1024 - 50000 (Only even numbers are available.) •...
  • Page 97 11 Configure the settings relating to images and audio [Image/Audio] [Smoother live video display on the browser (buffering)] Perform settings to display camera images on the viewer software. • On: Images are temporarily stored on the computer and are displayed smoother. •...

  • Page 98: Configure The Settings Relating To The Camera Operations [Cam. Function]

    11 Configure the settings relating to images and audio [Image/Audio] 11.4 Configure the settings relating to the camera operations [Cam. Function] Click the [Cam. Function] tab on the “Image/Audio” page. (®page 51, page 53) Configure the settings relating to camera operations. IMPORTANT •...
  • Page 99 11 Configure the settings relating to images and audio [Image/Audio] [Self return time] Select a waiting time (amount of time until the camera starts the selected operation after the end of the manual operations) from the following. 10s/ 20s/ 30s/ 1min/ 2min/ 3min/ 5min/ 10min/ 20min/ 30min/ 60min •...

  • Page 100: Configure The Settings Relating To Image Adjust, Preset Positions, Privacy Zone, And Viqs [Image/Position]

    11 Configure the settings relating to images and audio [Image/Audio] 11.5 Configure the settings relating to image adjust, preset positions, privacy zone, and VIQS [Image/ Position] Click the [Image/Position] tab on the “Image/Audio” page. (®page 51, page 53) When the [Setup>>] button of each setting item is clicked, the detailed settings menu will be displayed in a newly opened window.

  • Page 101: Configure The Settings Relating To Image Quality ("Image Adjust" Setup Menu)

    11 Configure the settings relating to images and audio [Image/Audio] Image adjust Preset position Privacy zone VIQS 2M Double Panorama [16:9] ü ü ü ü 1M Double Panorama [16:9] ü ü ü ü 1.3M Fisheye [4:3] ü ü ü ü 1.3M Quad PTZ [4:3] ü...
  • Page 102 11 Configure the settings relating to images and audio [Image/Audio] Note • A fisheye image is displayed when a setting other than “2M Panorama [16:9]”, “2M Double Panorama [16:9]”, “1M Panorama [16:9]”, or “1M Double Panorama [16:9]” is selected for “Image capture mode”.
  • Page 103 11 Configure the settings relating to images and audio [Image/Audio] Note • When the following are observed depending on the light condition, select “Off” for “Super Dynamic(SD)”. – When flickering appears or the color changes on the screen – When noise appears in the brighter area on the screen •...

  • Page 104: Auto Slow Shutter

    11 Configure the settings relating to images and audio [Image/Audio] Note • When “On” is selected for “Super Dynamic(SD)”, “Adaptive black stretch” is unavailable. [Back light compensation (BLC)] Select “On” or “Off” to determine whether or not to activate the back light compensation (BLC) function. When “On”...

  • Page 105: White Balance

    11 Configure the settings relating to images and audio [Image/Audio] Note • When “Max.16/30s” is selected, for example, sensitivity will automatically be increased up to x16. • When “Off” is selected for “AGC”, this setting is unavailable. [Day & Night(electrical)] Select switching between the color mode and the black &...

  • Page 106: Set Mask Areas

    11 Configure the settings relating to images and audio [Image/Audio] When the cursor is moved in the “+” direction, the colors will become thicker. When the cursor is moved in the “-” direction, the colors will be thinner. Click the [Reset] button to reset the color to the default. •...
  • Page 107 11 Configure the settings relating to images and audio [Image/Audio] Display the “Image adjust” setup menu. (®page 100) Operating Instructions...
  • Page 108 11 Configure the settings relating to images and audio [Image/Audio] Click the [Start] button of “Mask area”. → Borders will appear and the image displayed on the [Image/Position] tab will be divided into 48 (6x8) or 32 (4x8). Click the divided areas to be masked. →...

  • Page 109: Configure The Preset Positions (Preset Position Setup Menu)

    11 Configure the settings relating to images and audio [Image/Audio] Note • When the [Reset] button is clicked, masking for all the masked areas will be canceled. 11.5.3 Configure the preset positions (Preset position setup menu) Click the [Setup>>] button of “Preset position” on the [Image/Position] tab of the “Image/Audio” page (®page 100).

  • Page 110: Configure The Preset Positions (Initial Position Setup Menu)

    11 Configure the settings relating to images and audio [Image/Audio] Register the preset positions Select a preset position number. → The selected preset position number will be displayed in the “Position No” area. When the selected number has already been registered, the camera will move to the selected preset position.
  • Page 111 11 Configure the settings relating to images and audio [Image/Audio] IMPORTANT • VMD is deactivated while the initial position setup menu is displayed. Close the initial position setup menu after completing the settings. • If the initial position setting of panorama, double panorama, or fisheye images is changed when the following areas are configured, the areas must be configured again.
  • Page 112 11 Configure the settings relating to images and audio [Image/Audio] Note • Up and down adjustments with the buttons are based on panorama being in its initial state. For example, if you use the buttons after adjusting the display position 90° the left or right, the display will be adjusted to left or right. For Double Panorama images [Position adjust] buttons •...
  • Page 113 11 Configure the settings relating to images and audio [Image/Audio] For Quad stream images [Stream No.] Select a stream number to adjust its image position. When you click a position on the image, the clicked position becomes the center of the screen. [Set] button Saves the adjusted screen position.
  • Page 114 11 Configure the settings relating to images and audio [Image/Audio] For Fisheye images [Position adjust] buttons • : Makes fine adjustments to the display position in a counterclockwise direction. • : Makes fine adjustments to the display position in a clockwise direction. [Set] button Saves the adjusted screen position.

  • Page 115: Configure The Settings Relating To The Privacy Zone ("Privacy Zone" Setup Menu)

    11 Configure the settings relating to images and audio [Image/Audio] 11.5.5 Configure the settings relating to the privacy zone (“Privacy zone” setup menu) Click the [Setup>>] button of “Privacy zone” on the [Image/Position] tab of the “Image/Audio” page. (®page 100) When there is a zone that you do not want to display, set the zone as a privacy zone not to be displayed.
  • Page 116 11 Configure the settings relating to images and audio [Image/Audio] IMPORTANT • Configure the privacy zone again if the setting for “Image capture mode” of the [JPEG/H.264] tab or “Upside-down” of the [Basic] tab is changed after the privacy zone has been configured. Operating Instructions...

  • Page 117: Configure The Viqs Setting

    11 Configure the settings relating to images and audio [Image/Audio] 11.5.6 Configure the VIQS setting Click the [Setup>>] button of “VIQS” on the [Image/Position] tab of the “Image/Audio” page. (®page 100) VIQS is an abbreviation of Variable Image Quality on Specified area and is a feature that enables you to change the images of a specified area.
  • Page 118 11 Configure the settings relating to images and audio [Image/Audio] [VIQS] - [H.264(2)] Select “On” or “Off” to determine whether or not to activate the VIQS function for the transmitted (H.264(2)) images. • Default: Off IMPORTANT • Configure VIQS again if the setting for “Image capture mode” of the [JPEG/H.264] tab or “Upside-down”...

  • Page 119: Configure The Viqs Area

    11 Configure the settings relating to images and audio [Image/Audio] 11.5.7 Configure the VIQS area The VIQS area is specified by following the steps below. Drag the mouse on the screen to specify the area (up to 2 areas). → The specified area is set to area “1(White)”, and the outline is displayed.

  • Page 120: Configure The Settings Relating To Audio [Audio]

    11 Configure the settings relating to images and audio [Image/Audio] 11.6 Configure the settings relating to audio [Audio] Click the [Audio] tab on the “Image/Audio” page. (®page 51, page 53) The settings relating to audio can be configured on this page. Note •...
  • Page 121 11 Configure the settings relating to images and audio [Image/Audio] “Mic select” can only be configured when “Mic input”, “Interactive(Half-duplex)”, or “Interactive(Full-duplex)” is selected for “Audio transmission/reception”. • Internal: The camera’s built-in mic is used. • External: Uses the audio inputted from the mic or the line input terminal. An audio cable (accessory) must be connected to the audio cable connector.
  • Page 122 11 Configure the settings relating to images and audio [Image/Audio] [Audio output interval (PC to Camera)] Select an interval for audio transmission from the following. 160ms/ 320ms/ 640ms/ 1280ms • Default: 640ms Note • When a shorter interval is selected, the delay time will be shorter. When a longer interval is selected, audio interruption may be diminished even though the delay time will be longer.

  • Page 123: Configure The Multi-Screen Settings [Multi-Screen]

    12 Configure the multi-screen settings [Multi-screen] 12 Configure the multi-screen settings [Multi-screen] The cameras from which images are to be displayed on a multi-screen can be registered on the “Multi-screen” page. (®page 51, page 53) [IP address] Enter the IP address or the host name of the camera to be used for the multi-screen. 4 cameras can be registered as a group and up to 4 groups (16 cameras) can be registered.

  • Page 124: Camera Title

    Available number of characters: 0 - 20 characters • Unavailable characters: " & • Default: – (Cam. 1) Varies as follows depending on the model in use. WV-SW458 /WV-SF438 SW458 SW458 SF438 SF438 – (Cam. 2 - 16) None (blank) Note •...

  • Page 125: Configure The Alarm Settings [Alarm]

    13 Configure the alarm settings [Alarm] 13 Configure the alarm settings [Alarm] The settings relating to alarm occurrences such as settings for the alarm action at an alarm occurrence, the VMD area settings, and the alarm occurrence notification can be configured on this page. The “Alarm”...

  • Page 126: Configure The Settings Relating To The Alarm Image [Alarm]

    Select “On” or “Off” to determine whether or not to receive the command alarm. The command alarm is the function that provides notification of a Panasonic protocol alarm from the other cameras. When “On” is selected, alarm actions will be performed between multiple cameras.
  • Page 127 13 Configure the alarm settings [Alarm] • When “Alarm input” or “Manual” is selected for “Save trigger” on the [SD memory card] tab, images will not be transmitted to the FTP server even when an alarm is detected. Set “Save trigger” to “FTP error”.
  • Page 128 13 Configure the alarm settings [Alarm] 1pic/ 2pics/ 3pics/ 4pics/ 5pics/ 6pics/ 7pics/ 8pics/ 9pics/ 10pics/ 20pics/ 30pics/ 50pics/ 100pics/ 200pics/ 300pics/ 500pics/ 1000pics/ 2000pics/ 3000pics • Default: 100pics • Recording duration Approximate time to be taken to save the set “Number of images” with the set “Transmission interval” will be displayed.
  • Page 129 13 Configure the alarm settings [Alarm] Image capture mode type Image capture mode Image capture size 2 Monitor (Max. 15 fps) Panorama + Quad PTZ • When Panorama is selected for “Image capture size” on “"Live" page (Initial display)”: 640x360 320x180 When “Alarm input”...

  • Page 130: Configure The Settings Relating To H.264 Recording [Alarm]

    13 Configure the alarm settings [Alarm] • Default: Off [Image quality upon alarm detection] Image quality can be changed upon an alarm occurrence. Select the image quality from the following. 0 Super fine/ 1 Fine/ 2/ 3/ 4/ 5 Normal/ 6/ 7/ 8/ 9 Low •...

  • Page 131: Configure The Settings Relating To The Alarm Output Terminal [Alarm]

    13 Configure the alarm settings [Alarm] 13.4 Configure the settings relating to the alarm output terminal [Alarm] Click the [Alarm] tab on the “Alarm” page. (®page 51, page 53) The settings relating to the alarm output terminal can be configured in this section. Alarm output terminal setup [Alarm output trigger] Select “On”...

  • Page 132: Change The Aux Name [Alarm]

    13 Configure the alarm settings [Alarm] 13.5 Change the AUX name [Alarm] Click the [Alarm] tab on the “Alarm” page. (®page 51, page 53) The names of “AUX”, “Open” and “Close” on the “Live” page can be changed. AUX title [AUX (Up to 10 characters)] Enter the name for “AUX”...
  • Page 133 13 Configure the alarm settings [Alarm] • The motion detection function is not the dedicated function to prevent thefts, fires, etc. We are not responsible for any accidents or damages occurring in case. • When there is the same type of movement in different image capture positions, due to the characteristics of fisheye lenses, the motion detection results may differ.

  • Page 134: Set The Vmd Areas [Vmd Area]

    When “On” is selected for “Light detection control”, the video motion detection may not be performed even when detecting a subject moving over the whole screen. [Area No. notification] When “Panasonic alarm protocol notification >>” is clicked, the [Notification] tab of the “Alarm” page will be displayed. (®page 137) VMD information addition [Information addition] Select “On”...
  • Page 135 13 Configure the alarm settings [Alarm] Set the video motion detection area by dragging the mouse on the screen. → The designated area will become the VMD area “1(White)” and the outline will be displayed. When 2 - 4 VMD areas are set, each area will be numbered in order. The areas will be identified by the respective outline colors.

  • Page 136: Configuration Of The Settings Relating To The E-Mail Notification [Notification]

    13 Configure the alarm settings [Alarm] 13.7 Configuration of the settings relating to the E-mail notification [Notification] Click the [Notification] tab on the “Alarm” page. (®page 51, page 53) The settings relating to the alarm E-mail can be configured. It is necessary to configure the settings of the E-mail server to perform the E-mail notification.

  • Page 137: Configure The Settings Relating To Panasonic Alarm Protocol [Notification]

    SD memory card has become full, or “The SD memory card cannot be detected.” when mounting of the SD memory card failed. 13.8 Configure the settings relating to Panasonic alarm protocol [Notification] Click the [Notification] tab on the “Alarm” page. (®page 51, page 53)

  • Page 138: Panasonic Alarm Protocol

    The settings relating to Panasonic alarm protocol can be configured in this section. Panasonic alarm protocol notification [Panasonic alarm protocol] Select “On” or “Off” to determine whether or not to provide notification by Panasonic alarm protocol according to the settings for the “Alarm” and “Diag.” checkboxes of “Destination of notification” below. –...
  • Page 139 Default: 2 Destination of notification [Address 1] - [Address 8] Enter the destination IP address or host name of the Panasonic alarm protocol from the following. Up to 8 destination server addresses can be registered. • [Alarm] checkbox: When the checkbox is checked, the Panasonic alarm notification will be provided upon an alarm occurrence.

  • Page 140: Configure The Setting Relating To The Image Recognition [Advanced Func.]

    14 Configure the setting relating to the image recognition [Advanced func.] 14 Configure the setting relating to the image recognition [Advanced func.] The setting relating to the XML notification and the face detection can be configure on the “Advanced func.” page.

  • Page 141: Destination Address

    14 Configure the setting relating to the image recognition [Advanced func.] • Default: Off [Notification data] Select the type of data notification. One of the selections must be set. • Face data Detection info.(Original)/Detection info.(Advanced) Default: Detection info.(Original) [Notification interval] Select the notification interval.

  • Page 142: Configuration Of The Settings Relating To The Face Detection [Face Detection]

    14 Configure the setting relating to the image recognition [Advanced func.] 14.2 Configuration of the settings relating to the face detection [Face detection] Click the [Face detection] tab on the “Advanced func.” page. The settings relating to displaying the frame to be used for the face detection and the settings relating to the face detection information attached to images can be configured.
  • Page 143 14 Configure the setting relating to the image recognition [Advanced func.] Note • Face detection information is not added to the Quad PTZ and Single PTZ when the “Image capture mode” type is 2 Monitor (Max. 15 fps). Operating Instructions...

  • Page 144: Configure The Settings Relating To The Authentication [User Mng.]

    15 Configure the settings relating to the authentication [User mng.] 15 Configure the settings relating to the authentication [User mng.] The settings relating to the authentication such as users and PCs restrictions for accessing the camera with a PC or cellular phone/mobile terminal can be configured on the “User mng.” page. The “User mng.”...

  • Page 145: Configure The Settings Relating To The Host Authentication [Host Auth.]

    15 Configure the settings relating to the authentication [User mng.] Note • When the [Authentication] setting has been changed, close the web browser, and then access the camera again. • For other devices such as network disk recorders, unless otherwise stated, Digest authentication is not supported.

  • Page 146: Configure The Settings Relating To The Priority Stream [System]

    15 Configure the settings relating to the authentication [User mng.] The restriction settings of PCs (IP address) from accessing the camera can be configured on this page. [Host auth.] Select “On” or “Off” to determine whether or not to authenticate the host. •...

  • Page 147: Stream Type

    15 Configure the settings relating to the authentication [User mng.] Note • When “3M Fisheye [4:3]” or “VGA Quad streams [4:3]” is selected for “Image capture mode”, the “System” setting is unavailable. Priority stream [Activation] Select “On” or “Off” to determine whether or not to use the priority stream. •...
  • Page 148 15 Configure the settings relating to the authentication [User mng.] • When “Best effort” is selected for “Transmission priority” of “H.264”, bit rate will vary between the maximum and minimum rates while images are being transmitted. [Refresh interval*] Select the refresh interval from the following. This setting is validated only when “JPEG”...

  • Page 149: Configure The Settings Of The Servers [Server]

    16 Configure the settings of the servers [Server] 16 Configure the settings of the servers [Server] The settings relating to the E-mail server, the FTP server and the NTP server can be configured on this page. The “Server” page has 3 tabs; the [E-mail] tab, the [FTP] tab and the [NTP] tab. 16.1 Configure the settings relating to the E-mail server [E-mail] Click the [E-mail] tab on the “Server”...

  • Page 150: Configure The Settings Relating To The Ftp Server [Ftp]

    16 Configure the settings of the servers [Server] IMPORTANT • When entering the host name for “SMTP server address” or “POP server address”, it is necessary to configure the DNS settings on the [Network] tab of the “Network” page. (®page 154) [Authentication] •...

  • Page 151: Configure The Settings Relating To The Ntp Server [Ntp]

    16 Configure the settings of the servers [Server] [FTP server address] Enter the IP address or the host name of the FTP server. • Available number of characters: 1 - 128 characters • Available characters: Alphanumeric characters, the colon (:), the period (.), the underscore (_), and the hyphen (-).
  • Page 152 16 Configure the settings of the servers [Server] IMPORTANT • Use an NTP server when the more accurate time & date setting is required for the system operation. [Time adjustment] Select the time adjustment method from the following. Time adjusted by the selected method will be used as the standard time of the camera.

  • Page 153: Time Zone

    16 Configure the settings of the servers [Server] 20, 21, 23, 25, 42, 53, 67, 68, 69, 80, 110, 161, 162, 443, 995, 10669, 10670 [Time adjustment interval] Select an interval (1 - 24 hours: in 1 hour intervals) of synchronization with the NTP server. •...

  • Page 154: Configuring The Network Settings [Network]

    17 Configuring the network settings [Network] 17 Configuring the network settings [Network] The network settings and the settings relating to DDNS (Dynamic DNS) and SNMP (Simple Network management Protocol) can be configured on the “Network” page. The “Network” page has 4 tabs; the [Network] tab, the [DDNS] tab, the [SNMP] tab and the [FTP img. trans.] tab.

  • Page 155: Network Settings

    17 Configuring the network settings [Network] IPv4 network [Network Settings] Select the method of how to configure the IP address from the following. • Static: The IP address is configured by entering manually on “IP address(IPv4)”. • DHCP: The IP address is configured using the DHCP function. •...

  • Page 156: Subnet Mask

    17 Configuring the network settings [Network] • Default: Auto(Advanced) Note • When “Auto(AutoIP)” is selected and the IP address cannot be obtained from the DHCP server, an IP address not used in the same network will be searched within 169.254.1.0 - 169.254.254.255. [IP address(IPv4)] When not using the DHCP function, enter the IP address of the camera.
  • Page 157 17 Configuring the network settings [Network] Note • When connecting to the manually configured IPv6 address beyond the router, use an IPv6 compatible router and turn on the automatic IPv6 address assignment function. In this case, it is necessary to configure IPv6 address including prefix information provided from the IPv6 compatible router.
  • Page 158 17 Configuring the network settings [Network] When the MSS is restricted in the network line in use, select “Limited(1024byte)” or “Limited(1280byte)”. Refer to the network administrator for further information about the MSS in the network line. • Default: Unlimited(1460byte) UPnP This camera support UPnP (Universal Plug and Play).
  • Page 159 17 Configuring the network settings [Network] HTTPS It is possible to enhance the network security by encrypting the access to cameras using the HTTPS function. Refer to page 162 for how to configure the HTTPS settings. [CRT key generate] CRT key (SSL encryption key) used for the HTTPS protocol is generated. To generate the CRT key, click the [Execute] button to display “CRT key generate”...
  • Page 160 “JPEG” on the [JPEG/H.264] tab or set “Image quality setting” of “JPEG” lower. [Easy IP Setup accommodate period] Select “20min” or “Unlimited” to determine how long the network setting operation using the Panasonic “IP Setting Software” can be allowed. •...
  • Page 161 17 Configuring the network settings [Network] • The port forwarding function changes a global IP address to a private IP address, and “Static IP masquerade” and “Network Address Translation (NAT)” have this function. This function is to be set in a router.

  • Page 162: Configure The Https Settings

    17 Configuring the network settings [Network] 17.2 Configure the HTTPS settings Click the [Network] tab on the “Network” page. (®page 51, page 53) The settings relating to the HTTPS protocol that can enhance the network security by encrypting the access to cameras on this page.

  • Page 163: Generation Of The Crt Key (Ssl Encryption Key)

    17 Configuring the network settings [Network] Note • To use the server certificate, you need to apply for the approval and the issue of server certificate by • Either of the self-signed certificate or the server certificate is available. If both of them are installed, the server certificate will be used prior to the self-signed certificate.

  • Page 164: Generation Of The Self-Signed Certificate (Security Certificate)

    17 Configuring the network settings [Network] key. When the [Apply] button is clicked on the “Previous CRT key” dialog box, it is possible to replace the current CRT key with the previous one. 17.2.2 Generation of the self-signed certificate (security certificate) IMPORTANT •...
  • Page 165 17 Configuring the network settings [Network] Item Description Available number of characters [Organizational Enter the unit name of the organization. 64 characters Unit] (Omission is OK.) [CRT key] Displays the key size and generation time & date of the current key. Note •...

  • Page 166: Generation Of Csr (Certificate Signing Request)

    17 Configuring the network settings [Network] • When the [Delete] button is clicked, the generated self-signed certificate (security certificate) will be deleted. • When “HTTPS” is selected for “Connection”, it is impossible to delete the self-signed certificate. 17.2.3 Generation of CSR (Certificate Signing Request) IMPORTANT •...

  • Page 167: Installation Of The Server Certificate

    17 Configuring the network settings [Network] Item Description Available number of characters [CRT key] Displays the key size and generation time & date of the current key. Note • To use the server certificate, follow the requests from the CA about the information to be entered. •...

  • Page 168: Configuration Of The Connection Protocol

    17 Configuring the network settings [Network] • When the [Confirm] button is clicked, the registered information of the installed server certificate will be displayed in the “CA Certificate - Confirm” dialog box. (Only “Organizational Unit” will be displayed with an asterisk (*).) •...

  • Page 169: Access The Camera Using The Https Protocol

    17 Configuring the network settings [Network] • When using the server certificate: In advance, install the root certificate and intermediate certificate on the browser in use. Follow the instructions of CA for how to obtain and install these certificates. • When the camera is accessed using the HTTPS protocol, the refresh interval and frame rate of images may be lower.
  • Page 170 17 Configuring the network settings [Network] • When the camera access is open to the Internet, enter the address name or host name to access via the Internet for “Common Name”. In this case, the security alert window will be displayed each time the camera is locally accessed, even if the security certificate is installed.
  • Page 171 17 Configuring the network settings [Network] Click “Certificate Error” over the URL, and click “View certificates”. Operating Instructions...
  • Page 172 17 Configuring the network settings [Network] Click “Install Certificate...”. Note • If [Install Certificate...] is not displayed, close Internet Explorer once, and select [Run as Administrator] to launch Internet Explorer again. Click [Start] ® [All Programs] ® right click [Internet Explorer] ®...
  • Page 173 17 Configuring the network settings [Network] Click “Next” displayed on “Certificate Import Wizard”. Select “Place all certificates in the following store”, and click “Browse...”. Operating Instructions...
  • Page 174 17 Configuring the network settings [Network] Select “Trusted Root Certificate Authorities”, and click “OK”. Click “Next”. Operating Instructions...
  • Page 175 17 Configuring the network settings [Network] Click “Finish”. Click “Yes”. → When the import is successfully completed, the screen “The import was successful.” will be displayed. Operating Instructions...
  • Page 176 17 Configuring the network settings [Network] Click “OK”. → When the browser is restarted after the certificate is imported, “Certificate Error” will not be displayed. OS: Windows XP, Web browser: When using Internet Explorer 6 Access the camera using the HTTPS protocol. Click “View Certificate”.
  • Page 177 17 Configuring the network settings [Network] Click “Install Certificate...”. Click “Next” according to the procedures displayed on the displayed on “Certificate Import Wizard”. Operating Instructions...
  • Page 178 17 Configuring the network settings [Network] Click “Finish”. Operating Instructions...

  • Page 179: Configure The Settings Relating To Ddns [Ddns]

    Refer to the DDNS service providers for the selection and configuration of the DDNS services other than the “Viewnetcam.com” service. Note • “Viewnetcam.com” is a Dynamic DNS service designed for use with Panasonic Network Cameras. Refer to the “Viewnetcam.com” website (http://www.viewnetcam.com/) for further information about the service. About DDNS services (IPv4/IPv6) By using a DDNS service, it becomes possible to view camera images via the Internet.

  • Page 180: Configuration Of The Ddns Service (Example Of The "Viewnetcam.com" Service)

    17 Configuring the network settings [Network] It is possible to configure the settings for the “Viewnetcam.com” or Dynamic DNS Update (RFC2136 compliant). In most of the DNS services offered by providers, global addresses are not static but dynamic. Therefore, access to the camera via an old global address may be invalidated after a certain period of time. Either of the following services is required when accessing a camera whose global address is not static via the Internet.

  • Page 181: When Using The "Viewnetcam.com" Service

    17 Configuring the network settings [Network] Global address is obtained via the URL (domain name). By entering the URL (including the domain name) on the web browser when accessing the camera via the Internet, the DNS server identifies the registered global address of router (or camera). Access using the current global address The identified global address is used for accessing the router (or camera) to monitor images.

  • Page 182: Procedure To Register Information For The "Viewnetcam.com" Service

    17 Configuring the network settings [Network] [Access interval] Select the interval to access the “Viewnetcam.com” service server to check the IP address and the host name from the following. 10min/ 20min/ 30min/ 40min/ 50min/ 1h • Default: 1h [Global IP Address Notification Method] Typically [Global IP Address Notification Method] should be set to “Normal”.

  • Page 183: Checking The Information Registered For The "Viewnetcam.com" Service

    17 Configuring the network settings [Network] The URL set at the time of registration can be used for camera access. However, this URL is unavailable when accessing the camera from the PC connected to the same network (LAN). Note • When the registration for the “Viewnetcam.com”...

  • Page 184: When Using "Dynamic Dns Update(Dhcp)

    17 Configuring the network settings [Network] Enter in the form of “(host name). (domain name)”. • Available characters: Alphanumeric characters, the colon (:), the period (.), the underscore (_), and the hyphen (-). • Default: None (blank) Note • Refer to the network administrator for further information about the available host names. [Access interval] Select the interval to access the Dynamic DNS Update service server to check the IP address and the host name from the following.

  • Page 185: Configure The Settings Relating To The Ftp Periodic Image Transmission [Ftp Img. Trans.]

    17 Configuring the network settings [Network] The settings relating to SNMP can be configured on this page. It is possible to check the status of the camera by connecting to the SNMP manager. When using the SNMP function, contact the network administrator. [Community] Enter the community name to be monitored.
  • Page 186 17 Configuring the network settings [Network] • Depending on the network line speed or the network traffic, images may not be transmitted at the exact designated interval or period. • Select “FTP error” for “Save trigger” on the [SD memory card] tab when using the FTP periodic transmission function.
  • Page 187 17 Configuring the network settings [Network] • Name w/o time&date: File name will be the characters entered for “File name” only. When “Name w/o time&date” is selected, the file will be overwritten each time a file is newly transmitted. • Available number of characters: 1 - 32 characters •...

  • Page 188: Configure The Schedule Settings Of The Ftp Periodic Image Transmission [Ftp Img. Trans.]

    17 Configuring the network settings [Network] 17.7 Configure the schedule settings of the FTP periodic image transmission [FTP img. trans.] Click the [FTP img. trans.] tab on the “Network” page. (®page 51, page 53) The schedule settings of the FTP periodic image transmission can be configured in this section. Refer to page 185 for further information about the settings relating to the FTP periodic image transmission.

  • Page 189: How To Delete The Set Schedule

    17 Configuring the network settings [Network] Click the [Set] button after completing the settings. → The result will be displayed at the bottom of the window. 17.7.2 How to delete the set schedule Uncheck the check box of the set day of the week. Operating Instructions...
  • Page 190 17 Configuring the network settings [Network] Click the [Set] button after completing the settings. → The schedule of the selected day of the week is deleted. Operating Instructions...

  • Page 191: Configure The Settings Relating To The Schedules [Schedule]

    18 Configure the settings relating to the schedules [Schedule] 18 Configure the settings relating to the schedules [Schedule] On the “Schedule” page, it is possible to configure the settings relating to schedules as follows. • Alarm permission (Alarm input will be received only in the specified schedule.) •...
  • Page 192 18 Configure the settings relating to the schedules [Schedule] Note • When “VGA Quad streams [4:3]” is selected for “Image capture mode”, schedules cannot be set. Select an action to be assigned to the schedule from “Schedule mode”. “Off” is selected at the default. •...
  • Page 193 18 Configure the settings relating to the schedules [Schedule] • VMD permission: The video motion detection (VMD) function will be active during the period of the schedule. • Access permission: Users whose access level is set to 2 and 3 on the “User auth.” tab (®page 144) can access the camera only in the period of schedule.

  • Page 194: Maintenance Of The Camera [Maintenance]

    19 Maintenance of the camera [Maintenance] 19 Maintenance of the camera [Maintenance] System log check, firmware upgrade, status check and initialization of the setup menu can be performed on this page. The “Maintenance” page has 4 tabs; the [System log] tab, the [Upgrade] tab, [Status] tab and the [Default reset] tab.

  • Page 195: Upgrade The Firmware [Upgrade]

    19 Maintenance of the camera [Maintenance] 19.2 Upgrade the firmware [Upgrade] Click the [Upgrade] tab of the “Maintenance” page. (®page 51, page 53) The current firmware can be checked and upgraded to the latest version on this page. Contact the dealer for further information about the firmware upgrade.

  • Page 196: Check The Status [Status]

    19 Maintenance of the camera [Maintenance] IMPORTANT • After completing the upgrade, delete temporary internet files. (®page 210) • Upgrade the firmware using a PC in the same subnet as the unit. • Follow the instructions from the dealer when upgrading the firmware. •...

  • Page 197: Reset The Settings/Reboot The Camera [Default Reset]

    The self check result of the hardware will be displayed. Note • Refer to our website (http://panasonic.net/pss/security/support/info.html) for further information about the contents of the displayed statuses (relating to the “Viewnetcam.com” service, the UPnP function, or the self check). 19.4 Reset the settings/Reboot the camera [Default reset] Click the [Default reset] tab of the “Maintenance”...
  • Page 198 19 Maintenance of the camera [Maintenance] Note • To initialize the network settings (®page 154), turn off the power of the camera, then turn on the power again while holding down the INITIAL SET button on the unit, and keep the INITIAL SET button held down for about 5 seconds.

  • Page 199: About Function Restrictions

    SD memory card recording functions Unavailable Log functions Unavailable E-mail notification Notification by “Alarm image attachment” or “Diag.” is unavailable. Panasonic alarm protocol notification Notification by “Diag.” is unavailable. Advanced func. (Face detection, XML notification) Unavailable Priority stream (System) Unavailable FTP img. trans.
  • Page 200 20 About function restrictions Functions Restrictions Cellular phone The “Live” page cannot be accessed. Mobile terminal The “Live” page cannot be accessed. H.264 functions H.264(2) is unavailable. Alarm functions Alarm images cannot be sent. E-mail notification “Alarm image attachment” is unavailable. Advanced func.

  • Page 201: Using The Cd-Rom

    Using the supplied CD-ROM, the following actions can be performed. The Panasonic “IP Setting Software” can be installed on the PC. (®page 202) Settings related to the camera’s network can be set from the Panasonic “IP Setting Software”. (®page 204) The manuals can be installed on the PC.

  • Page 202: Installing Panasonic "Ip Setting Software

    21 Using the CD-ROM 21.2 Installing Panasonic “IP Setting Software” On the CD launcher window, click the [Install] button next to [IP Setting Software] to display the Panasonic “IP Setting Software” installation window. Confirm the following settings before starting the installation.

  • Page 203: Installing The Manuals

    To uninstall the manuals delete the shortcut icon from where you specified it to be installed (the default is on the desktop) during installation and the [Manual] folder from the folder (the default is C: \Panasonic) you specified during installation. 21.4 Installing the Viewer software The Viewer software (Network Camera View 4S) must be installed on the PC in order to display camera images.

  • Page 204: Configure The Network Settings Of The Camera Using The Panasonic "Ip Setting Software

    However, settings can be changed after 20 minutes for cameras in the initial set mode. To start the Panasonic “IP Setting Software”, click the [Run] button next to [IP Setting Software] from the CD launcher menu window, or double-click on the shortcut icon created after installing the software on the •...
  • Page 205 21 Using the CD-ROM • The information displayed can be sorted by clicking the title of each displayed item. • When the [Network Settings] button is clicked, the “Network Settings” screen is displayed and network settings can be changed. For further information, refer to page 205. The viewer software “Network Camera View 4S”...

  • Page 206: About The Displayed System Log

    22 About the displayed system log 22 About the displayed system log Error indications relating to SMTP Category Indication Description POP3 server error Authentication error. • Entered user name or password may be incorrect. Check if the E-mail settings are configured correctly.
  • Page 207 22 About the displayed system log Category Indication Description Internal error Undefined error. • An error occurred in the FTP function. Check if the FTP settings are configured correctly. Error indications relating to “Viewnetcam.com” Category Indication Description Viewnetcam.com Failed to resolve the •...

  • Page 208: Error Indications Relating To Ntp

    22 About the displayed system log Error indications relating to NTP Category Indication Description Connection error No response from the NTP server. • The IP address of the server may be incorrect. Check if the IP address of the server is configured correctly. •...
  • Page 209 22 About the displayed system log Error indications relating to Panasonic alarm protocol notification Category Indication Description Panasonic alarm Failed to find destination of • The IP address of the destination of protocol notification notification. notification may be incorrect. Check if the...

  • Page 210: Troubleshooting

    If the network settings (IP address, subnet mask, and default gateway) are incorrect, reboot the camera and change the network settings by using the Panasonic “IP Setting Software” within 20 minutes after the restart. – In networks that do not have a DHCP server, the IP address of the camera will be configured to “192.168.0.10”...
  • Page 211 23 Troubleshooting Symptom Cause/solution Reference pages • Is “554” selected for the HTTP port number? For the HTTP port number, select a port number other than the following port numbers used by the camera. The number used by the camera: 20, 21, 23, 25, 42, 53, 67, 68, 69, 110, 123, 161, 162, 443, 554, 995, 10669, 10670, 59000 - 61000 •...
  • Page 212 23 Troubleshooting Symptom Cause/solution Reference pages • Is the setting of port forwarding configured for the router? To enable the access to the camera via the Internet, it is necessary to perform the port forwarding setting when the router in use does not support the UPnP function.
  • Page 213 23 Troubleshooting Symptom Cause/solution Reference pages • Are you accessing another camera in the same local network via a proxy server? Configure the web browser to not use the proxy server. • Are two or more users browsing the camera images simultaneously? It may take time to display the screen or refresh interval may become slower when two or more users...
  • Page 214 23 Troubleshooting Symptom Cause/solution Reference pages User registration for the • Is the registered E-mail address correct? “Viewnetcam.com” service When an E-mail with the “Viewnetcam.com” website fails. link is not received, the registered E-mail address may be incorrect. Visit the “Viewnetcam.com” website (http://www.viewnetcam.com/) to register the correct E-mail address.
  • Page 215 23 Troubleshooting Symptom Cause/solution Reference pages No image is displayed. / Older • When [Every time I visit the webpage] is not selected images or logs are displayed. for [Check for newer versions of stored pages:] in the [Temporary Internet Files] section, images sometimes may not be displayed on the “Live”...
  • Page 216 [SD memory card] tab? Format the SD memory card. • Is any recognition error received when the “Diag.” of “E-mail notification” or “Panasonic alarm protocol” is used? Format the SD memory card. • Isn’t the SD memory card out of order? There are limited times to overwrite on an SD memory card.
  • Page 217 23 Troubleshooting Symptom Cause/solution Reference pages Cannot download the log list. • Download of files using Internet Explorer may be disabled. Click “Internet Options...” on the [Tools] menu of Internet Explorer, and [Security] tab. Then, click the [Custom Level...] button to open the “Security Setting”...
  • Page 218 23 Troubleshooting Symptom Cause/solution Reference pages When displaying H.264 • This may occur due to the display adapter and driver images on two or more web combination. browser windows, images When this has occurred, first update the driver of the from two or more cameras are display adapter to the latest version.
  • Page 219 Select [Allow]. displayed on the information bar. “This webpage wants to run the following add-on: `WebVideo Module' from `Panasonic System Networks Co.,Ltd.`.” (Internet Explorer The following message is • Click the information bar and select “Install displayed on the information ActiveX Control”.
  • Page 220 “Security Warning” window. “This webpage wants to install the following add-on: `nwcv4Ssetup.exe' from `Panasonic System Networks Co.,Ltd.`.” (Internet Explorer An unnecessary status bar or • Click “Internet Options...” under “Tools” of the scroll bar is displayed on the menu bar of Internet Explorer, and then click the pop-up window.

  • Page 221: Directory Structure Of Drive B

    (Ex.img_1201010123000001.jpg) 12010112.02 Destination where images are to be saved by the SD memory PULL recording function of Panasonic network disk recorder Destination where log files are to be saved (for the system administration) 10000001 M_ALARM Video saved at the alarm occurrence (Approx. 2 MB per file) (Ex.10000001_12 1224193826_A.mp4)
  • Page 222 Notes Operating Instructions...
  • Page 223 Notes Operating Instructions...
  • Page 224 Panasonic System Communications Company of North America, Unit of Panasonic Corporation of North America www.panasonic.com/business/ For customer support, call 1.800.528.6747 Three Panasonic Way, Secaucus, New Jersey 07094 U.S.A. Panasonic Canada Inc. 5770 Ambler Drive, Mississauga, Ontario, L4W 2T3 Canada (905)624-5010 www.panasonic.ca...

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