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Fujitsu fi-5000N Operator's Manual
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Fujitsu fi-5000N Operator's Manual

Fujitsu fi-5000N Operator's Manual

Fujitsu network adapter getting started fi-5000n
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P3PC-1132-02EN
5000N
Operator's Guide

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  • Page 1 P3PC-1132-02EN 5000N Operator's Guide...

  • Page 3: Table Of Contents

    Installing the fi-5000N ... 11 3.1 Installing the Scanner ... 12 3.2 Installing the fi-5000N... 12 3.3 fi-5000N's Settings and Connecting to the Network ... 14 3.4 Changing the Language Setting... 18 3.5 Automatic Turning Backlight Off Settings ... 19 3.6 Beep Sound Configuration ...
  • Page 4 4.4 Configuring Scanning Application... 36 4.5 Uninstalling the Scanner Driver and Scanning Application ... 39 Chapter 5 Installing and setting the fi-5000N Software ... 41 5.1 Installing fi-5000N Software... 42 5.2 fi-5000N Software Overview... 44 5.3 Adding and Deleting fi-5000N... 48 5.4 Managing User Information of fi-5000N...
  • Page 5 Troubleshooting ... 81 8.1 Error Messages and Remedies ... 82 8.2 Troubleshooting ... 88 8.3 Items to Check Before Asking for Repair... 90 8.4 Checking Labels on the fi-5000N ... 91 Chapter 9 Specifications ... 93 9.1 Basic Specifications... 94 9.2 Installation Specifications ...

  • Page 7: Introduction

    INTRODUCTION Thank you for purchasing the fi-5000N. This document describes how to handle fi-5000N and basic operation methods. Before you start using it, be sure to thoroughly read this manual to ensure a correct use. ■Regulatory Information FCC Declaration This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.

  • Page 8: Note, Liability

    Fingerprint Authentication Fingerprint authentication technology is employed in the fi-5000N. Data generated from a user's fingerprint information is stored in this product as a source data to authenticate registered users (referred to as "Authentication Data"). To help prevent misappropriation or misuse of the Authentication Data, the product provides the following: •...
  • Page 9 All Rights Reserved, Copyright© PFU LIMITED 2005 ® ® Windows 98 operating system. ® ® Windows Millennium Edition operating system. ® ® Windows 2000 Professional operating system. ® ® Windows XP Professional operating system, ® ® Windows XP Home Edition operating system. fi-5000N Operator’s Guide...

  • Page 10: About Maintenance

    User's Manual of the device application you are using. The screenshots in this manual were captured from the FUJITSU TWAIN32 device driver, ScandAll 21 Image Capturing Utility Software, fi-5000N Software, FUJITSU ISIS device driver, QuickScan™...

  • Page 11: Safety Precautions

    Do not install the device in locations that has oil smoke, steam, humidity, and dust. Do not install the device in locations subject to oil smoke, steam, humidity, and dust. Doing so might cause a fire or electric shock. fi-5000N Operator’s Guide...
  • Page 12 Make sure that any smoke coming from it has stopped, before contacting the store where you bought the device or an authorized FUJITSU scanner service provider.

  • Page 13: Power Outlet

    Make sure that the floor is free of any obstructions. Protect the device from static electricity. Install the device away from strong magnetic fields and other sources of electronic noise. Also, protect the device against any static electricity, which can cause the device to malfunction. fi-5000N Operator’s Guide...
  • Page 14 Disconnect the power plug from the power outlet when the device is not used for a long period of time. When the device is not going to be used for a long period of time, be sure to disconnect the power plug from the power outlet. Do not install the device in direct sunlight.

  • Page 15: Overview Of Fi-5000N

    Chapter 1 Overview of fi-5000N 1.1 Overview ... 2 1.2 Features ... 3 1.3 Examples of Operation ... 4 fi-5000N Operator’s Guide...

  • Page 16: Overview

    1.1 Overview The function of the fi-5000N is to connect a fi-series scanner to a computer through the network. This framework is shown in the diagram below. This framework is referred to as the fi-5000N sys- tem hereinafter. Scanner fi-5000N...

  • Page 17: Features

    4. Easy maintenance with the administrative tools on your computer You can easily manage the fi-5000N such as registering or deleting fi-5000N's users, or backing up/restoring users' information from the PC by using the bundled fi-5000N Soft- ware.

  • Page 18: Examples Of Operation

    (You can try Push-scan by following the procedures described in Chapter2, "fi-5000N Getting Started" manual.) The major advantages of fi-5000N are security function by fingerprint authentication and ease of operations. By integrating system utilizing fingerprint authentication results, the following opera- tions can be possible.
  • Page 19 Two types of users are assumed for the fi-5000N: Administrator and the operator of the fi-5000N. The following are expected for each type of user to perform: ■ Administrator The Administrator is in the position to manage the fi-5000N, the scanner and the operator.

  • Page 21: Names And Functions Of Parts

    Chapter 2 Names and Functions of Parts 2.1 Names of Parts ... 8 2.2 Keyboard... 10 fi-5000N Operator’s Guide...

  • Page 22: Names Of Parts

    Finger Sensor Function Protects the Keyboard. Correct placement of finger is described. Displays the settings and status of the fi-5000N. It is used for settings and PIN entry. Verifies finger’s correct position. Sensor used for fingerprint recognition. Used for connecting the security cable.
  • Page 23 USB Connector Switch Connector Function Used for connecting the AC cable. Used for turning ON/OFF the fi-5000N. Used for connecting a network cable (LAN). Used for connecting a USB cable from a scanner. fi-5000N Operator’s Guide 2.1 Names of Parts...

  • Page 24: Keyboard

    (administrator rights required) • Initialization of fi-5000N settings ATTENTION The Administrator's PIN (Personal Identification Number) is neces- sary to configure the settings which require the Administrator rights. The Administrator's PIN can be set from the fi-5000N Configuration Tool.

  • Page 25: Installing The Fi-5000N

    Installing the fi-5000N 3.1 Installing the Scanner ... 12 3.2 Installing the fi-5000N ... 12 3.3 fi-5000N's Settings and Connecting to the Network ... 14 3.4 Changing the Language Setting ... 18 3.5 Automatic Turning Backlight Off Settings ... 19 3.6 Beep Sound Configuration ...

  • Page 26: Installing The Scanner

    Use only the AC adapter and AC cable provided by the manufacturer. ATTENTION 1. Connect the AC cable to the AC adapter. 2. Connect the AC adapter connector to the fi-5000N’s DC inlet. 3. Plug the AC cable into the outlet.
  • Page 27 The message "Scanner is disconnected" is displayed on the Message Dis- ATTENTION play of fi-5000N if the scanner is not connected properly, or if the power of the scanner is turned off. Check the connection of the scanner when it hap- pens.

  • Page 28: Fi-5000N's Settings And Connecting To The Network

    1. Turn on the power of the scanner and fi-5000N. Refer to the scanner manual for details on turning on the power of the scanner. Turn on the fi-5000N by pressing the "|" of the power switch located at the back of the fi- 5000N.
  • Page 29 3.3 fi-5000N's Settings and Connecting to the Network 3. Open the cover and press the [SET] key. The following settings screen appears. 4. With the [ ] key, select "Administrator Setup", and press the [ENT] key. The screen to enter the Administrator's PIN (personal iden- tification number) appears.
  • Page 30 If you experience such problems, consult with your network administrator and take one of the following measures for fi-5000N and PC: Enter the IP address. The currently configured IP address is displayed on the entry field. To change, press the [ESC] key once to clear the entry field.
  • Page 31 With this, the network settings are completed. If the fi-5000N is initialized, the settings done in this section will return to their HINT default values. In order not to forget the settings done in this section, make a note of them.

  • Page 32: Changing The Language Setting

    3.4 Changing the Language Setting You can choose the language for the Message Display from English, Japanese, French, German, Italian and Spanish. (The default setting is English.) To change the language setting, follow the procedure below. 1. Open the cover and press the [SET] key. The following settings screen appears.

  • Page 33: Automatic Turning Backlight Off Settings

    You can configure the Message Display’s backlight to be turned off automatically if no operation is performed for 5 minutes. (The default setting is "Auto off".) 1. Open the fi-5000N’s cover and press the [SET] key. The following settings screen appears.

  • Page 34: Beep Sound Configuration

    The beep that sounds each time an operation is done, can be set on or off. (The default setting is "Beep".) 1. Open the fi-5000N’s cover and press the [SET] key. The following settings screen appears. 2. With the [ ] key, select "Administrator Setup", and press the [ENT] key.

  • Page 35: Pull Mode User Authentication Settings

    To configure the "pull" mode user authentication, follow the procedure below. 1. Open the fi-5000N’s cover and press the [SET] key. The following settings screen appears. 2. With the [ ] key, select "Administrator Setup", and press the [ENT] key.
  • Page 36 When you start up ScandAll 21, open the TWAIN dialog box, and click the [Scan] button, the next message appears on monitor screen: "Please perform user authentication by fi-5000N before scanning". This means fi-5000N is wait- ing for fingerprint authentication. Perform the user authentication. As soon as the authentication is completed successfully, the scanning operation will start.

  • Page 37: Push Mode Automatic Logout Time Settings

    The default time limit for an automatic logout is 0 second. 1. Open the fi-5000N’s cover and press the [SET] key. The following settings screen appears. 2. With the [ ] key, select "Administrator Setup", and press the [ENT] key.

  • Page 38: Host Connection Time-Out

    3.9 Host Connection Time-out When a login is performed with authentication by fingerprint or PIN, the fi-5000N waits a certain period of time for a connection response from the host computer. You can specify this waiting time by following the procedure below.

  • Page 39: Displaying Device Information

    The firmware version • The status of the connected scanner 1. Open the fi-5000N’s cover and press the [SET] key. The following settings screen appears. 2. With the [ ] key, select one of the following items, and press the [ENT] key.

  • Page 40: Initialization Of Fi-5000N

    3.11 Initialization of fi-5000N To reset the settings of the fi-5000N to the factory default, follow the procedure below. Initialization will delete all uses information, and the settings are reset to ATTENTION default. Prior to performing initialization, back up the user information by referring to "5.4 Managing User Information of fi-5000N"...

  • Page 41: Installing And Setting Driver

    Chapter 4 Installing and Setting Driver In order to scan documents from the scanner connected to fi-5000N, it is necessary to install the scanner driver and the application software onto the PC. There are two types of scanner drivers and applications:...

  • Page 42: Installing Fujitsu Twain 32 Scanner Driver

    Installing FUJITSU TWAIN 32 Scanner Driver ■ Preparation Before starting the installation, check the following contents. • Prepare the Setup CD-ROM. • Uninstall any older versions of FUJITSU TWAIN 32 driver if already installed. • ATTENTION • • ■ Installing Windows XP screenshots are used in this section as examples.
  • Page 43 4.1 Installing FUJITSU TWAIN 32 Scanner Driver 3. Click [INSTALL PRODUCTS]. 4. Click [TWAIN Driver] on the window below. 5. Select a language used for installation on [Choose Setup Language] window and click [OK]. 6. Follow the instructions on the window to install the application.
  • Page 44 In order to use the scanner, it is also necessary to have an application that HINT complies with the TWAIN standard. Use "ScandAll 21" bundled with the fi-5000N. To install ScandAll 21, refer to "4.2 Installing ScandAll 21" (page 31).

  • Page 45: Installing Scandall 21

    Installing ScandAll 21 "ScandAll 21" is an image capturing software that complies with the TWAIN standard. The FUJITSU TWAIN 32 scanner driver enables you to capture images with a FUJITSU image scanner fi-series product. When using Windows 2000 or Windows XP, log on as a user with "Administra- ATTENTION tor"...
  • Page 46 4. Select a language used for installation on [Choose Setup Language] window and click [OK]. 5. Install the application following the instructions on the window. 6. When the [InstallShield Wizard Complete] window appears, click [Finish]. For finishing the installation, it may be necessary to restart your PC. Follow the ATTENTION instructions on the window.

  • Page 47: Installing Fujitsu Isis Scanner Driver

    <SETUP DISK START UP SCREEN> appears. This screen may not appear when the "Autoplay" setting of your PC is OFF. ATTENTION In this case, run "Install.exe" in this CD-ROM directly from the "Explorer" or "My Computer". 4.3 Installing FUJITSU ISIS Scanner Driver fi-5000N Operator’s Guide...
  • Page 48 3. Click [INSTALL PRODUCTS]. 4. Click [ISIS Driver] on the window below. 5. Select a language used for installation on [Choose Setup Language] window and click [OK]. 6. Follow the instructions on the window to install the application.
  • Page 49 In order to use the scanner, it is also necessary to have an application that HINT complies with the ISIS standard. you can install "QuickScan Pro 4.3 Installing FUJITSU ISIS Scanner Driver ™ " bundled with the scanner. fi-5000N Operator’s Guide...

  • Page 50: Configuring Scanning Application

    Configuring Scanning Application Before performing a scanning operation, select the scanner from the scanning application. The following describes how to select the scanner with respect to the FUJITSU TWAIN32 scanner driver and the FUJITSU ISIS scanner driver. The selection method may differ from the description below according to HINT the scanning application being used.
  • Page 51 [Setup...] button. ⇒ The following window appears In this window, the scanner name is displayed as "Fujitsu + Device Name + On NET". Select the name, and click the [OK] button. Selection of the scanner is completed.
  • Page 52 The scanner to be used must be specified as "Favorite" on "Select Scan- ATTENTION ner" tab of "fi-5000N Configuration Tool". Scanner specified as "Favorite" appears in the "Select Source" dialog box. When Pull mode scanning is enabled, user authentication is required. Per- form user authentication with fingerprint or PIN.

  • Page 53: Uninstalling The Scanner Driver And Scanning Application

    This displays the "Add or remove Programs" screen which displays a list of the currently installed applications. 4. Select the application to uninstall. (1) When uninstalling FUJITSU TWAIN 32 Select "Scanner Utility for Microsoft Windows". (2) When uninstalling FUJITSU ISIS Select "Fujitsu ISIS Drivers".

  • Page 55: Installing And Setting The Fi-5000N Software

    Chapter 5 Installing and setting the fi-5000N Software To control a fi-5000N connected to the network from your PC, and to scan with the scanner con- nected to the fi-5000N, install the "fi-5000N Software" on: • The PC of fi-5000N’s Administrator •...

  • Page 56: Installing Fi-5000N Software

    Installing fi-5000N Software ■ Preparation Before starting the installation, check the following contents. • Prepare the Setup CD-ROM ■ System Requirements The system requirements for the fi-5000N is as follow. • Operating System Microsoft Windows 98 Microsoft Windows 2000 Professional...
  • Page 57 5.1 Installing fi-5000N Software 3. Click [INSTALL PRODUCTS]. 4. Click [fi-5000N Software] on the window below. 5. Select a language used for installation on [Choose Setup Language] window and click [OK]. 6. Follow the instructions on the window to install the application.

  • Page 58: Fi-5000N Software Overview

    Software Overview ■ Starting fi-5000N Configuration Tool To start the fi-5000N software, from the [Start] menu, select [All Programs] -> [fi-5000N Soft- ware] -> [fi-5000N Configuration Tool]. If Windows XP Service Pack 2 is installed, [Windows Security Alert] dialog ATTENTION box may appear when starting up fi-5000N Software.
  • Page 59 To add an fi-5000N which is in other subnet, use this button. [Delete] button Deletes the selected fi-5000N from the list. (An fi-5000N cannot be deleted if it is in the same subnet as your PC.) [User Config.] button Registers/changes/deletes user information of the selected fi- 5000N.
  • Page 60 ■ [Launch Option] Tab The scanning application to be started when the button on the scanner ([Scan] or [Send To]) is pressed, can be configured from this screen. Name of Item Button: Target: Argument: Start In: Function Selects the button to be configured from among "Scan", and "Send To 1 - Send To 9".
  • Page 61 ■ [Advance] Tab When receiving image data, the trigger port number for the fi-5000N, may conflict with other applications. This setting is used to change the trigger port number on the PC. Name of Item Trigger port (PC): [Default] button:...

  • Page 62: Adding And Deleting Fi-5000N

    Adding and Deleting fi-5000N When a fi-5000N is in the same subnet as the PC, it is automatically recognized and displayed in the List View. However, when it is in other subnet, add or delete with the following procedure. ■ Adding fi-5000N 1.
  • Page 63 IP address settings with fi-5000N. If you experience such problems, consult with your network administrator and take one of the following measures for fi-5000N and PC: For fi-5000N, 1) Change to DNS server and DHCP server which support DNS update.
  • Page 64 ■ Deleting fi-5000N 1. Select the fi-5000N you want to delete from the List View of the main screen of fi- 5000N Configuration Tool. 2. Click the [Delete] button. 3. Click [Yes] when the confirmation message appears. You cannot delete the fi-5000N which is in the same subnet as your PC.

  • Page 65: Managing User Information Of Fi-5000N

    Managing User Information of fi-5000N You can register, change or delete the information of users on the fi-5000N using the user configu- ration function. To use this function, the Administrator PIN is required. ■ How to Start 1. Select fi-5000N from the List View on the main screen on fi-5000N Configuration Tool, and click the [User Config.] button.
  • Page 66 ⇒The following screen appears. The following settings can be configured. ■ Registering Users Register a new user onto the fi-5000N with the following procedure. 1. Select [Add]. 2. Enter the "User name", "New PIN", and "Host name/IP address", and click the [Enter] button.
  • Page 67 HINT 3. Click [Yes] when the confirmation message appears. 5.4 Managing User Information of fi-5000N Fill in the User PIN up to 6 digits. You cannot leave it blank. Enter the IP address or the host name of the PC used by the user.

  • Page 68: Deleting Users

    ■ Deleting Users You can delete the information of registered users with the following procedure. 1. Select (click) the user name you want to delete from the List View. 2. Click the [Delete] button. 3. Click [Yes] when the confirmation message appears. ■...
  • Page 69 5.4 Managing User Information of fi-5000N ■ Restoring User Information 1. Click the [Restore] button. 2. Specify the files created at the backup procedure, and click the [Open] button. 3. The screen for password verification appears. Enter the password set during backup.

  • Page 70: Fi-5000N Administrator Settings

    To use this function, the Administrator PIN is required. ■ How to Start 1. Select an fi-5000N from the List View on the main screen on fi-5000N Configuration Tool, and click the [Admin.] button. 2. The following screen appears. Enter the Administrator PIN, and click the [OK] button.
  • Page 71 Enter up to 20 characters. 3. Click the [Apply] button. ■ Changing the Trigger Port on the fi-5000N The currently selected trigger port number for the fi-5000N is displayed. To change, follow the procedures below. 1. Select the "Change fi-5000N configuration" check box.
  • Page 72 2. Enter a new PIN into the edit box. To confirm, enter the PIN again. Enter numerals up to 6 digits. 3. Click the [Apply] button. The administrator PIN is required to use administrator functions of fi-5000N HINT and fi-5000N Software. This PIN can be changed from fi-5000N.

  • Page 73: Managing Scanner Information

    ■ How to Start Select an fi-5000N from the List View on the main screen on fi-5000N Configuration Tool, and click the [Scanner Info.] button. ⇒The following screen appears.
  • Page 74 ■ [Device Info] Tab The list of the scanner functions is displayed in this screen. The displayed items may differ depending on the scanner. The displayed items are only the hardware functions, which may not be the same with the values that can be specified during scanning mentioned earlier.
  • Page 75 After replacing the consumables, you must click the corresponding [Clear] button to reset the counter. The consumables differ depending on the scanner. For further details refer to the Operator's Guide supplied with the scanner. fi-5000N Operator’s Guide...
  • Page 76 Also, messages such as the following may appear while using the scanner. If this message appears, follow the instructions below to replace the consumables. After clicking the [Ignore] button, this message will disappear and scanning will continue. Please replace the consumable as soon as possible. This message appears again after certain number of scans.
  • Page 77 In case of flatbed, the magnification value for the scanning head movement direction can be adjusted based on factory adjustments. (This function is used when the aspect ratio of the generated image looks different from the scanned document.) *The adjustable range differs depending on the scanner. fi-5000N Operator’s Guide...

  • Page 78: Settings Of [Launch Options]

    As an example of the "Launch Options" configuration with "ScandAll 21", an scanning application provided with this product, is shown below. "ScandAll 21" is provided with arguments designed for FUJITSU fi-series image scanners. By using "ScandAll 21", you can easily experience a one-touch button operation.
  • Page 79 By pressing the [Function] button on the scanner’s operator panel, the [Send to] button’s function can be changed in the following order: [1] [2] ...[9] [C] [1] ... (Function [C] cannot be used). 5.7 Settings of [Launch Options] Setting Setting fi-5000N Operator’s Guide...
  • Page 80 <Configuring scanning setting> <Configuring not-to-display the FUJITSU TWAIN 32 setting screen> If you do not want to let the FUJITSU TWAIN 32 setting screen appear after pressing the [Scan] or [Send to] button on the scanner’s operator panel, fol- low the steps below.

  • Page 81: Uninstalling The Fi-5000N Software

    Uninstalling the fi-5000N Software Follow the procedure below to uninstall the fi-5000N Software. 1. Start up your PC. When using Windows 2000 or Windows XP, log in as a user with "Administrator" rights. 2. Exit all currently running programs. 3. Select [Control Panel] - [Add or Remove Programs] from the [Start] menu.

  • Page 83: User Authentication

    Chapter 6 User Authentication 6.1 Fingerprint Registration ... 70 6.2 User Authentication by Fingerprint ... 74 6.3 User Authentication by PIN ... 75 6.4 Changing the User’s PIN ... 76 fi-5000N Operator’s Guide...

  • Page 84: Fingerprint Registration

    Confirm that the "Place your finger on the sensor" (this indicates the "Logout" status) is displayed on the fi-5000N Message Display. 2. Then press the [SET] key on the fi-5000N’s keyboard. The following screen appears. 3. Select "Register Finger", and press the [ENT] key.
  • Page 85 The fi-5000N’s Administrator must register the user in advance. ATTENTION The user name registered by the Administrator in the fi-5000N Software will be displayed. For details, refer to "5.4 Managing User Information of fi- 5000N" (page 51) 4. Press the [ ] or [ ] key to select a user from the list of registered users, and press the [ENT] key.
  • Page 86 If the PIN matches, the following screen appears. Confirm the correct finger placement by looking at the sticker inside of the cover. For the details, please refer to "APPENDIX Using User Authentication by Fingerprint." Press [ENT] key, then the following screen appears and the registration of the fingerprint starts.
  • Page 87 Then the message indicating that the fingerprint data is being saved is displayed. Next, the finishing registration message appears. Press [ENT] key to finish the registration. 6.1 Fingerprint Registration Second Verification is successful Saving fingerprint data... Registration is successful OK:[ENT] fi-5000N Operator’s Guide...

  • Page 88: User Authentication By Fingerprint

    1. When "Place your finger on the sensor" is displayed on the fi-5000N Message Display (this indicates the "Logout" status), place on the fingerprint sensor the fin- ger that has been registered.

  • Page 89: User Authentication By Pin

    PIN authentication is equipped as an alternative to injured users or users with difficulties in finger- print authentication. 1. When "Place your finger on the sensor" is displayed on the fi-5000N Message Display (this indicates the "Logout" status), open the cover and press the [ID] key.

  • Page 90: Changing The User's Pin

    PIN. Change the user's PIN following the procedure below. 1. When "Place your finger on the sensor" is displayed on the fi-5000N Message Display (this indicates the "Logout" status), open the cover and press the [SET] key.

  • Page 91: Chapter 7 Daily Care

    Chapter 7 Daily Care This chapter describes how to clean the fi-5000N. Before you clean the fi-5000N, turn off its power and unplug the AC adapter from the outlet. 7.1 Cleaning Materials... 78 7.2 Parts to Clean and Cleaning Method ... 79...

  • Page 92: Cleaning Materials

    7.1 Cleaning Materials Cleaning Materials Cleaner F1 (or isopropyl alcohol) Lint-free dry cloth * For details about the cleaner F1, contact the FUJITSU dealer where you purchased the fi-5000N. Parts Number CA99501-0013 1 bottle Moisten the cloth with this fluid and wipe the scanner clean.(*)

  • Page 93: Parts To Clean And Cleaning Method

    • 7.2 Parts to Clean and Cleaning Method Cleaning Method Do not splash any liquids or allow the fi-5000N to get wet. Do not use flammable solvents such as benzine. Sensor surface is dirty with dust or any other dirt Sensor surface is wet.

  • Page 95: Troubleshooting

    Chapter 8 Troubleshooting 8.1 Error Messages and Remedies ... 82 8.2 Troubleshooting ... 88 8.3 Items to Check Before Asking for Repair ... 90 8.4 Checking Labels on the fi-5000N ... 91 fi-5000N Operator’s Guide...

  • Page 96: Error Messages And Remedies

    Error Messages and Remedies If an error occurs in fi-5000N, a temporary error or device alarm message will appear on the Mes- sage Display. Temporary errors are errors that can be resolved by the user, while device alarms are malfunctions errors that require recovery work by support engineers.
  • Page 97 Check whether the gateway address entered is incorrect. Check whether the DNS entered is incorrect. Check the following: • fi-5000N is connected via network to the PC specified by the logged-in user. • The PC specified by the logged-in user is running.
  • Page 98 Shipping lock malfunction Remedies The host computer is performing a scanning operation with other fi-5000N. Wait until this operation is finished and try scanning again. Set the DNS server in "Configure Network". In "Configure Network", check whether the DNS server is set correctly.
  • Page 99 Message No print cartridge For the remedies to solve scanner related temporary errors, refer to troubleshooting section on "FUJITSU TWAIN 32 User's Guide" in the Setup CD-ROM included in the scanner. 8.1 Error Messages and Remedies Remedies Confirm if the imprinter's print cartridge is installed cor- rectly and the connection parts are clean and not contami- nated.
  • Page 100 If one of the following messages are shown on fi-5000N Message display, it is likely that fi-5000N has hardware problem. In this case, turn off the fi-5000N power and turn it on again. If the same device alarm occurs, contact the store where you purchased fi-5000N or an authorized FUJITSU scanner service provider.
  • Page 101 ■ Scanner Device Alarms If one of the following messages are shown on fi-5000N Message display, it is likely that the scan- ner has hardware problem. In this case, turn off the scanner and fi-5000N power and turn them on again.

  • Page 102: Troubleshooting

    Before you ask for repair service, check the following first. If you cannot solve the problem even after checking the following items, contact the store where you purchased the fi-5000N, or contact an authorized FUJITSU scanner service provider. Symptom fi-5000N cannot be Is the power switch turned on? turned on.
  • Page 103 1. Is the network cable connected? Fi-5000N does not 2. Is the Hub turned on? appear in the [Select 3. Is the fi-5000N's IP address set cor- Scanner] tab of the fi- rectly? 5000N Software. 4. Is the fi-5000N turned on?

  • Page 104: Items To Check Before Asking For Repair

    8.3 Items to Check Before Asking for Repair Collect the following information before you contact the dealer where you bought the scanner or an authorized FUJITSU scanner service provider. Item to check Model Serial number Production date Firmware version Date of purchase...

  • Page 105: Checking Labels On The Fi-5000N

    8.4 Checking Labels on the fi-5000N The following illustrations are samples of the product labels of the fi-5000N. Label A (Example): Compliance of the device with specifications is shown. Label B (Example): Information on the device is shown. MODEL PART NO. PA03368-B*** SER.

  • Page 107: Chapter 9 Specifications

    Chapter 9 Specifications This chapter lists the fi-5000N specifications. 9.1 Basic Specifications ... 94 9.2 Installation Specifications ... 95 9.3 External Dimensions... 96 fi-5000N Operator’s Guide...

  • Page 108: Basic Specifications

    9.1 Basic Specifications Item Message Display Keyboard Fingerprint Sensor Finger (Detection) Sensor Memory Scanner Interface Supported scanners Network Interface Type Monochrome with backlight (LCD display) Panel size 20 characters x 4 lines Language English, German, French, Italian, Spanish, Japanese [ID], [SET], [ESC], [ENT ], [ ], [ ], [.], Numeric key (0~9) Total: 17 keys Static capacity method...

  • Page 109: Installation Specifications

    50 / 60 ± 3Hz 8 W or less Specification Operating Not operating 5 to 35°C -20 to 60°C (41 to 95°F) (-4 to 140°F) 20 to 80 % 8 to 95 % fi-5000N Operator’s Guide Height 62 mm (2.44 in)

  • Page 110: External Dimensions

    9.3 External Dimensions The following shows the external dimensions of the fi-5000N: (4.92 in.) (Unit: mm)

  • Page 111: Appendix Using User Authentication By Fingerprint

    Make sure your finger covers the finger (detection) sensor. (Do not let your finger float away from the sensor.) To confirm the correct way to place your finger, click here to view the movie. Finger Position Finger Placement Correct Fingerprint Sensor Incorrect fi-5000N Operator’s Guide Finger Sensor AP-1...
  • Page 112 The following finger conditions may cause a registration or authentication ATTENTION failure. • • • Washing, wiping, or using a different finger may improve the situation. ■ Caution on fingerprint sensor usage • Discharge static electricity from your finger by touching a metallic object before placing your finger on the sensor.
  • Page 113 For the ease of fingerprint registration by letting you place your finger correctly, the Finger Guide is installed on the fi-5000N fingerprint sensor area. When you get accustomed to placing the finger correctly on the fingerprint sensor, you can remove the Finger Guide.
  • Page 114 AP-4...

  • Page 115: Index

    INDEX AC adapter ... 12 AC cable ... 12 Add button ... 45 Adding fi-5000N ... 48 Admin. button ... 45 Administrator ... 5 Administrator Settings ... 56 Advance Tab ... 47 Ambient condition ... 95 Application ... 36 Argument ...
  • Page 116 Language for Message Display Launch Options Tab ... 46 LED ... 8 Magnification Adjustment ... 63 Message Display ... 8 Network Connector ... 9 Network name of fi-5000N ... 25 Offset ... 63 Operator ... 5 IN-2 ... 15 Power consumption ... 95 Power Saving Settings ...
  • Page 117 ... 39 Application USB cable ... 13 USB Connector ... 9 User Authentication by PIN ... 75 User Config. button ... 45 Version Tab ... 47 Waiting time for the host’s connection ... 24 Weight ... 95 fi-5000N Operator’s Guide IN-3...
  • Page 118 Operator’s Guide P3PC-1132-02EN Date of issuance: February, 2005 Issuance responsibility: PFU LIMITED Copying of the contents of this manual in whole or in part and copying of the scanner application is forbidden under the copyright law. The contents of this manual are subject to change without notice.

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