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Panasonic KX-TG8621E Operating Instructions Manual
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Panasonic KX-TG8621E Operating Instructions Manual

Premium digital telephone with built in answering system and tft colour display kx-tg8621 series
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TG862xE(e).book Page 1 Thursday, March 17, 2011 11:40 AM
Model shown is KX-TG8621.
Before initial use, see "Getting
Started" on page 10.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save
them for future reference.
This unit is compatible with Caller ID and SMS. You must subscribe to the
appropriate service offered by your service provider/telephone company.
Please access our online customer survey:
http://panasonic.net/pcc/tel/q

Operating Instructions

Premium Digital Telephone
with built in Answering System
and TFT Colour Display
KX-TG8621E
Model No.
KX-TG8622E
KX-TG8623E

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Summary of Contents for Panasonic KX-TG8621E

  • Page 1: Operating Instructions

    Model shown is KX-TG8621. Before initial use, see “Getting Started” on page 10. Thank you for purchasing a Panasonic product. Please read these operating instructions before using the unit and save them for future reference. This unit is compatible with Caller ID and SMS. You must subscribe to the appropriate service offered by your service provider/telephone company.

  • Page 2: Table Of Contents

    TG862xE(e).book Page 2 Thursday, March 17, 2011 11:40 AM Table of Contents Introduction SMS (Short Message Service) Model composition ....3 Using SMS ....41 Accessory information .

  • Page 3: Introduction

    *1 Feature differences: Intercom calls and the internal baby monitor feature are only available between handsets by purchasing and registering one or more optional handsets (page 4). L The suffix (E) in the following model numbers will be omitted in these instructions: KX-TG8621E/KX-TG8622E/KX-TG8623E Accessory information Supplied accessories Quantity...

  • Page 4: Expanding Your Phone System

    TG862xE(e).book Page 4 Thursday, March 17, 2011 11:40 AM Introduction Additional/replacement accessories Please contact your nearest Panasonic dealer for sales information. Accessory item Model number Rechargeable HHR-4NGE (P03P) or HHR-4MRE (P03I) batteries Battery type: – Nickel metal hydride (Ni-MH) – 2 x AAA (R03) size for each handset...

  • Page 5: General Information

    L In the event of problems, you should contact your equipment supplier in the first instance. Declaration of Conformity: L Panasonic System Networks Co., Ltd. declares that this equipment is in compliance with the essential requirements and other relevant provisions of Radio & Telecommunications Terminal Equipment (R&TTE) Directive 1999/5/EC.

  • Page 6: Important Information

    TG862xE(e).book Page 6 Thursday, March 17, 2011 11:40 AM Important Information Operating safeguards For your safety L Unplug the product from power outlets before cleaning. Do not use liquid or To prevent severe injury and loss of life/ aerosol cleaners. property, read this section carefully before L Do not disassemble the product.

  • Page 7: Important Safety Instructions

    MH batteries AAA (R03) size. Base unit location/avoiding noise L Do not mix old and new batteries. The base unit and other compatible Panasonic L Do not open or mutilate the batteries. units use radio waves to communicate with Released electrolyte from the batteries is each other.

  • Page 8: Other Information

    ® The Bluetooth word mark and logos are Batteries owned by the Bluetooth SIG, Inc. and any use of such marks by Panasonic Corporation is under licence. All other trademarks identified herein are the property of their respective owners. Specifications...
  • Page 9 TG862xE(e).book Page 9 Thursday, March 17, 2011 11:40 AM Important Information ■ Power consumption: Base unit: Standby: Approx. 0.4 W Maximum: Approx. 0.8 W Charger: Standby: Approx. 0.1 W Maximum: Approx. 1.8 W ■ Operating conditions: 0 °C–40 °C, 20 %–80 % relative air humidity (dry) Note: L Design and specifications are subject to...

  • Page 10: Getting Started

    Setting up L USE ONLY Ni-MH batteries AAA (R03) size. Connections L Do NOT use Alkaline/Manganese/Ni- Cd batteries. L Use only the supplied Panasonic AC L Confirm correct polarities (S, T). adaptor PNLV226E. ■ Base unit “Click” Use only the supplied telephone line cord.

  • Page 11: Note When Setting Up

    L It is normal for batteries not to reach the same telephone line jack using a T- full capacity at the initial charge. adaptor. Your Panasonic sales shop can Maximum battery performance is offer you more information about reached after a few complete cycles of connection possibilities.

  • Page 12: Controls

    TG862xE(e).book Page 12 Thursday, March 17, 2011 11:40 AM Getting Started ■ Control type A Soft keys Controls The handset features 3 soft keys. By pressing a soft key, you can select the Handset feature shown directly above it on the display.

  • Page 13: Display

    TG862xE(e).book Page 13 Thursday, March 17, 2011 11:40 AM Getting Started Item Meaning Display Battery level & Alarm is on. (page 30) Handset display items Equalizer is set. (page Item Meaning Privacy mode is on. Range status: The more (page 28) bars visible, the closer Ringer volume is off.

  • Page 14: Screen Saver Mode

    TG862xE(e).book Page 14 Thursday, March 17, 2011 11:40 AM Getting Started Icon Action Handset soft key icons Stores phone numbers. Icon Action (page 32, 40) Returns to the previous Inserts a dialling pause. screen or outside call. Erases the selected item or Displays the menu.

  • Page 15: Turning The Power On/Off

    TG862xE(e).book Page 15 Thursday, March 17, 2011 11:40 AM Getting Started minute of inactivity if the handset is not Date and time on the charger. Activate the handset display again by: Important: – pressing {<} or {>} when on a call. L When you install the batteries for the –...

  • Page 16: Display Mode

    TG862xE(e).book Page 16 Thursday, March 17, 2011 11:40 AM Getting Started i is shown on the handset display Using soft key (Temporarily switching instead of w. the display mode) – When the one touch eco mode is off: You can temporarily switch the display “Normal”...

  • Page 17: Making/Answering Calls

    TG862xE(e).book Page 17 Thursday, March 17, 2011 11:40 AM Making/Answering Calls indicator flashes. To cancel, press {ic}. Making calls Erasing a number in the redial list Lift the handset and dial the phone number. j (right soft key) or {>} (R) L To correct a digit, press ^.

  • Page 18: Useful Features During A Call

    TG862xE(e).book Page 18 Thursday, March 17, 2011 11:40 AM Making/Answering Calls L If another phone is connected to the Auto talk same line, you can also take the call You can answer calls simply by lifting the by lifting its handset. handset off the charger.

  • Page 19: Key Lock

    TG862xE(e).book Page 19 Thursday, March 17, 2011 11:40 AM Making/Answering Calls Note: To stop recording, press O. L Please contact your service provider/ Note: telephone company for details and L To listen to the recorded conversation, availability of this service in your area. see page 47, 48.

  • Page 20: Phonebook

    TG862xE(e).book Page 20 Thursday, March 17, 2011 11:40 AM Phonebook can change the names of categories assigned for phonebook entries Handset phonebook (“Friends”, “Family”, etc.) and then search for phonebook entries by The phonebook allows you to make calls category. The category ringer tone without having to dial manually.

  • Page 21: Erasing Entries

    TG862xE(e).book Page 21 Thursday, March 17, 2011 11:40 AM Phonebook entry corresponding to each {r}: “Edit” s M character located on that dial key. {r}: Select the desired item you L If there is no entry corresponding want to change. s M to the character you selected, the To change the name and phone next entry is displayed.

  • Page 22: Copying Phonebook Entries

    Copying phonebook copied, “Completed” is displayed. entries {ic} You can copy phonebook entries between 2 handsets. *1 Panasonic compatible handset Note: L Category settings for phonebook entries are not copied. Copying multi entries You can copy selected entries (up to 100).

  • Page 23: Speed Dial

    TG862xE(e).book Page 23 Thursday, March 17, 2011 11:40 AM Speed Dial edited entry does not transfer to the speed dial key. Speed dial Editing an entry You can assign 1 phone number to each of the dial keys (1 to 9) on the Press and hold the desired speed handset.

  • Page 24: Programming

    TG862xE(e).book Page 24 Thursday, March 17, 2011 11:40 AM Programming Programmable settings You can customise the unit by programming the following features using the handset. To access the features, there are 2 methods. ■ Scrolling through the display menus 1 (middle soft key) Press {V}, {^}, {>}, or {<} to select the desired main menu.
  • Page 25 TG862xE(e).book Page 25 Thursday, March 17, 2011 11:40 AM Programming Sub-menu 1 Sub-menu 2 Settings Code – #302 Greeting Start REC (Record greeting) – #303 Play Greeting – #304 Default (Reset to pre- recorded greeting) 2–9: 2-9 Rings #211 Settings Number of Rings 5: <5 Rings>...
  • Page 26 TG862xE(e).book Page 26 Thursday, March 17, 2011 11:40 AM Programming Main menu: z “Time Settings” Sub-menu 1 Sub-menu 2 Settings Code – – #101 Set Date/Time 1–5: Alarm1-5 1: Once #720 Memo Alarm 2: Daily 3: Weekly 0: <Off> – 1: <Caller ID>...
  • Page 27 TG862xE(e).book Page 27 Thursday, March 17, 2011 11:40 AM Programming Main menu: E “Initial Setup” Sub-menu 1 Sub-menu 2 Settings Code 0–6: Off–6 <6> #160 Ringer Setup Ringer Volume *7, *8 <Ringtone 1> #161 – Ringtone 1: On 0: <Off> #238 Night Mode –...
  • Page 28 TG862xE(e).book Page 28 Thursday, March 17, 2011 11:40 AM Programming Sub-menu 1 Sub-menu 2 Settings Code *1, *13 0: 900 msec. #121 Line Setup Recall/Flash 1: 700 msec. 2: 600 msec. 3: 400 msec. 4: 300 msec. 5: 250 msec. *: 200 msec.
  • Page 29 TG862xE(e).book Page 29 Thursday, March 17, 2011 11:40 AM Programming *8 The preset melodies in this product are used with permission of © 2011 Copyrights Vision Inc. *9 You can set the wallpaper to display with or without date and time by pressing Z.

  • Page 30: Special Programming

    TG862xE(e).book Page 30 Thursday, March 17, 2011 11:40 AM Programming Enter a text memo (30 characters max.; page 59). s M Special programming {r}: Select the desired alarm tone. Alarm L We recommend selecting a An alarm sounds at the set time for 1 different ringer tone from the one minute and is repeated 5 times at 5 used for outside calls.

  • Page 31: Enter The Desired Hour And Minute

    TG862xE(e).book Page 31 Thursday, March 17, 2011 11:40 AM Programming L If you have set the alarm, the alarm Selecting categories to bypass night sounds even if the night mode is mode turned on. 1 (middle soft key) (241 Turning night mode on/off Select your desired categories by 1 (middle soft key) (238 pressing 1 to 9.

  • Page 32: 1 (Middle Soft Key)

    TG862xE(e).book Page 32 Thursday, March 17, 2011 11:40 AM Programming busy tone to the caller, and then Note: disconnects the call. L When editing, press the desired dial key to add, ^ to erase. Important: L When the unit receives a call from a Setting call restriction number that is stored in the call barred list, the call is logged in the caller list...

  • Page 33: Calendar/Schedule

    TG862xE(e).book Page 33 Thursday, March 17, 2011 11:40 AM Programming reveal the PIN to you. If you forget L We recommend selecting a your PIN, see page 63. different ringer tone from the one used for outside calls. 1 (middle soft key) (132 L To add other entries, repeat from Enter the current 4-digit base unit step 3.

  • Page 34: Baby Monitor

    TG862xE(e).book Page 34 Thursday, March 17, 2011 11:40 AM Programming 1 (middle soft key) s j s L The monitored handset cannot be used with a Bluetooth headset. L If the unit is connected to a PBX m s {r}: Select the desired system, you cannot set the baby entry.

  • Page 35: Enter The Desired Name

    TG862xE(e).book Page 35 Thursday, March 17, 2011 11:40 AM Programming {r}: Select the desired phone Edit the name if necessary (16 number. s M characters max.; page 59). s M L “Baby Monitor” will be Edit the phone number if necessary displayed.

  • Page 36: Registering A Unit

    TG862xE(e).book Page 36 Thursday, March 17, 2011 11:40 AM Programming Important: Answering the baby monitor L The additional handset model ■ When monitoring with a handset: recommended for use with this unit is noted on page 4. If another handset Press {C} to answer calls.

  • Page 37: {R}: Select The Desired Setting. S

    If the handset is out of range of that base unit by using a DECT repeater. base unit, no calls can be made. Please use only the Panasonic DECT 1 (middle soft key) (137 repeater noted on page 4. Contact your {r}: Select the desired base unit Panasonic dealer for details.
  • Page 38 TG862xE(e).book Page 38 Thursday, March 17, 2011 11:40 AM Programming Note: L After turning the repeater mode on or off, _ is displayed on the handset momentarily. This is normal and the handset can be used once w is displayed. Registering the DECT repeater (KX- A405) to the base unit Note:...

  • Page 39: Caller Id Service

    TG862xE(e).book Page 39 Thursday, March 17, 2011 11:40 AM Caller ID Service operation is performed by one of the registered handsets: Using Caller ID service – Being replaced on the charger. – Pressing {ic}. Important: L This unit is Caller ID compatible. To Phonebook name display use Caller ID features, you must When caller information is received and...

  • Page 40: Caller List

    TG862xE(e).book Page 40 Thursday, March 17, 2011 11:40 AM Caller ID Service Erasing selected caller Caller list information Important: {<} (y) L Only 1 person can access the caller {r}: Select the desired entry. list at a time. W s {r}: “Yes” s M s L Make sure the unit’s date and time {ic} setting is correct (page 15).

  • Page 41: Sms (Short Message Service)

    TG862xE(e).book Page 41 Thursday, March 17, 2011 11:40 AM SMS (Short Message Service) L If the unit is connected to a PBX system, you may not be able to use Using SMS SMS features. SMS allows you to send and receive text messages between other fixed-line and mobile phones that support compatible Turning SMS on/off...

  • Page 42: Registering Mailboxes

    TG862xE(e).book Page 42 Thursday, March 17, 2011 11:40 AM SMS (Short Message Service) number or dialling pause) to To use the caller list: Message Centre 2. {<} (y) s {r}: Select the party. s M 2 times To use the phonebook: n s {r}: Select the phonebook Registering mailboxes entry.

  • Page 43: Receiving A Message

    TG862xE(e).book Page 43 Thursday, March 17, 2011 11:40 AM SMS (Short Message Service) Editing/sending a saved Receiving a message message When an SMS message is received: 1 (middle soft key) s e s – “Receiving SMS Message” is displayed. To access the public mailbox: –...

  • Page 44: Other Settings

    TG862xE(e).book Page 44 Thursday, March 17, 2011 11:40 AM SMS (Short Message Service) Edit the destination phone number if necessary. s M Other settings Continue from step 6, “Writing and sending a new message”, page 42. Creating private mailboxes Private mailboxes can be used for Editing/forwarding a message sending and receiving SMS messages.
  • Page 45 TG862xE(e).book Page 45 Thursday, March 17, 2011 11:40 AM SMS (Short Message Service) Storing the PBX line access number (for PBX users only) Store your PBX line access number (4 digits max.) so that SMS messages are sent properly. When sending SMS messages to entries in the phonebook or redial list, the PBX line access number is deleted.

  • Page 46: Answering System

    TG862xE(e).book Page 46 Thursday, March 17, 2011 11:40 AM Answering System – If you recorded your own greeting message, the same message is still Answering system announced to callers even though their messages are not recorded. The answering system can answer and record calls for you when you are unavailable to answer the phone.

  • Page 47: Listening To Messages Using The Handset

    TG862xE(e).book Page 47 Thursday, March 17, 2011 11:40 AM Answering System Recording your greeting Listening to messages message using the handset 1 (middle soft key) (3)2 {r}: “Yes” s M When new messages have been recorded, K is displayed on the After a beep sounds, hold the handset with the total number of new handset about 20 cm away and...

  • Page 48: Remote Operation

    TG862xE(e).book Page 48 Thursday, March 17, 2011 11:40 AM Answering System *3 To resume playback: Operating the answering {r}: “Play” s M system *4 You can also erase as follows: W s {r}: “Yes” s M 1 (middle soft key) s s s M Operation Calling back (Caller ID {^} or {V}...

  • Page 49: Remote Commands

    TG862xE(e).book Page 49 Thursday, March 17, 2011 11:40 AM Answering System Important: Remote commands L In order to operate the answering You can press dial keys to access system remotely, you must first set a certain answering system functions remote access code. without waiting for the voice guidance to 1 (middle soft key) (3)6 prompt you.

  • Page 50: Answering System Settings

    TG862xE(e).book Page 50 Thursday, March 17, 2011 11:40 AM Answering System L The greeting message is played provided by your service provider/ back. telephone company, please contact your service provider/telephone L You can either hang up, or enter company to deactivate your voice mail your remote access code again service.
  • Page 51 TG862xE(e).book Page 51 Thursday, March 17, 2011 11:40 AM Answering System Note: L When you select “Greeting Only”: – If you do not record your own message, the unit will play the pre- recorded greeting-only message asking callers to call again later. –...

  • Page 52: Voice Mail Service

    TG862xE(e).book Page 52 Thursday, March 17, 2011 11:40 AM Voice Mail Service Voice mail service Voice mail is an automatic answering service offered by your service provider/ telephone company. After you subscribe to this service, your service provider/ telephone company’s voice mail system answers calls for you when you are unavailable to answer the phone or when your line is busy.

  • Page 53: Intercom/Locator

    TG862xE(e).book Page 53 Thursday, March 17, 2011 11:40 AM Intercom/Locator Intercom Handset locator Intercom calls can be made between You can locate a misplaced handset by handsets in the same radio cell. paging it. Note: Base unit: Press {x}. L If you receive an outside call while L All registered handsets beep for 1 talking on the intercom, you hear 2 minute.
  • Page 54 TG862xE(e).book Page 54 Thursday, March 17, 2011 11:40 AM Intercom/Locator To resume the conference: 1 s {r}: “Conference” s Note: L If you want to return to the outside call after the paged party answers, press Answering a transferred call Press {C} to answer the page.

  • Page 55: Using Bluetooth Devices

    TG862xE(e).book Page 55 Thursday, March 17, 2011 11:40 AM Using Bluetooth devices Important: L Some mobile phones may not be Using Bluetooth compatible with this feature. devices L If a copied entry has 4 or more phone numbers (6 max.), 3 phone numbers The handset is Bluetooth wireless are stored as one entry.

  • Page 56: Using A Bluetooth Wireless Headset (Optional)

    TG862xE(e).book Page 56 Thursday, March 17, 2011 11:40 AM Using Bluetooth devices Handset: Changing the Bluetooth PIN When “Downloading (Personal Identification Number) Phonebook” is displayed: The PIN is used to register a mobile Go to step 6. phone. The default PIN is “0000”. To When “Select Mode”...
  • Page 57 TG862xE(e).book Page 57 Thursday, March 17, 2011 11:40 AM Using Bluetooth devices Panasonic Ni-MH battery Connecting/disconnecting a performance during use of a headset Bluetooth headset If you cannot connect the headset and When the batteries are fully charged, handset by using the headset, you can operating time of the handset using a connect by using the handset.
  • Page 58 TG862xE(e).book Page 58 Thursday, March 17, 2011 11:40 AM Using Bluetooth devices Making calls After dialling the phone number using the handset, you can operate the call with your headset. Refer to your headset operating instructions for further details. Answering calls To answer a call, turn on your headset referring to your headset operating instructions.

  • Page 59: Useful Information

    TG862xE(e).book Page 59 Thursday, March 17, 2011 11:40 AM Useful Information Character entry The dial keys are used to enter characters and numbers. Each dial key has multiple characters assigned to it. The characters that can be entered depend on the character entry mode (page 59).
  • Page 60 TG862xE(e).book Page 60 Thursday, March 17, 2011 11:40 AM Useful Information Greek character table (M) Extended 1 character table (N) L The following are used for both uppercase and lowercase: Extended 2 character table (O) (Not available for SMS) L The following are used for both uppercase and lowercase: Cyrillic character table (P) (Not available for SMS) Helpline Tel.

  • Page 61: Error Messages

    TG862xE(e).book Page 61 Thursday, March 17, 2011 11:40 AM Useful Information Error messages Display message Cause/solution L The handset has lost communication with the base Base no power unit. Move closer to the base unit and try again. No link to base. L Unplug the base unit’s AC adaptor to reset the unit.

  • Page 62: Troubleshooting

    TG862xE(e).book Page 62 Thursday, March 17, 2011 11:40 AM Useful Information Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor and turn off the handset, then reconnect the base unit’s AC adaptor and turn on the handset.
  • Page 63 TG862xE(e).book Page 63 Thursday, March 17, 2011 11:40 AM Useful Information Programmable settings Problem Cause/solution The display is in a L Change the display language (page 15). language I cannot read. While programming, L A call matching an entry in the call barred list is being the display returns to received.
  • Page 64 TG862xE(e).book Page 64 Thursday, March 17, 2011 11:40 AM Useful Information Making/answering calls, intercom Problem Cause/solution _ is displayed. L The handset is too far from the base unit. Move closer. L The base unit’s AC adaptor is not properly connected. Reconnect AC adaptor to the base unit.
  • Page 65 TG862xE(e).book Page 65 Thursday, March 17, 2011 11:40 AM Useful Information Caller ID Problem Cause/solution Caller information is L You must subscribe to a Caller ID service. Contact your not displayed. service provider/telephone company for details. L If your unit is connected to any additional telephone equipment, remove and plug the unit directly into the wall jack.
  • Page 66 TG862xE(e).book Page 66 Thursday, March 17, 2011 11:40 AM Useful Information Problem Cause/solution “FE” is displayed. L An error occurred while sending the message. Try again. “E0” is displayed. L Your phone number is permanently withheld or you have not subscribed to the appropriate service. Contact your service provider/telephone company.
  • Page 67 TG862xE(e).book Page 67 Thursday, March 17, 2011 11:40 AM Useful Information Using Bluetooth devices Problem Cause/solution I cannot copy L Confirm that your mobile phone supports Bluetooth phonebook entries wireless technology. from my mobile L Confirm that your mobile phone supports the Object phone.

  • Page 68: Wall Mounting

    TG862xE(e).book Page 68 Thursday, March 17, 2011 11:40 AM Useful Information Bluetooth PIN Problem Cause/solution I cannot remember L Change the PIN using the following method. the PIN. 1 (middle soft key) (619 *7))) Enter the new 4-digit PIN. s M Enter the new 4-digit PIN again.

  • Page 69: Conditions Of Guarantee

    8. The guarantee period applicable to this product shall be 12 months. Please keep these operating instructions with your receipt. Panasonic U.K. a branch of Panasonic Marketing Europe GmbH Receipt No. Date of purchase Model No.

  • Page 70: Index

    TG862xE(e).book Page 70 Thursday, March 17, 2011 11:40 AM Index Display Colour: 27 Index Contrast: 27 Display mode: 16 Additional base units: 36 Language: 15 Additional handsets: 36 LCD backlight: 27 Alarm: 30 Wallpaper: 27 Answering calls: 17 Eco mode: 15 Answering system: 46 Equalizer: 19 Call screening: 46...
  • Page 71 TG862xE(e).book Page 71 Thursday, March 17, 2011 11:40 AM Index Troubleshooting: 62 Voice mail: 52 Volume Receiver: 17 Ringer (Handset): 18, 27 Speaker: 17 W Wall mounting: 68...
  • Page 72 2 Check if telephone line cord is connected. 3 Use rechargeable Ni-MH batteries. (Alkaline/Manganese/Ni-Cd batteries CANNOT be used.) 4 Read troubleshooting page in the Operating Instructions. If you still have any problems, please call the Panasonic DECT Helpline 0844 844 3898 (U.K.) 01289 8333 (Ireland) or contact us through our website: www.panasonic.co.uk...

This manual is also suitable for:

Kx-tg8622eKx-tg8623e

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