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D-Link reserves the right to revise this publication and to make changes from time to time in the content hereof without any obligation to notify any person or parties of such revision or changes.
Preface Audience The target audience for this reference guide consists of: • Administrators that are responsible for configuring and managing a NetDefendOS installation. • Administrators that are responsible for troubleshooting a NetDefendOS installation. This guide assumes that the reader is familiar with NetDefendOS and understands the fundamentals of IP network security.
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Abbreviations Preface Table 1. Abbreviations Abbreviation Full name Application Layer Gateway Address Resolution Protocol DHCP Dynamic Host Configuration Protocol Domain Name System Encapsulating Security Payload File Transfer Protocol High Availability HTTP Hyper Text Transfer Protocol ICMP Internet Control Message Protocol Intrusion Detection System Internet Protocol IPSec...
Chapter 1. Introduction • Log Message Structure, page 29 • Context Parameters, page 31 • Severity levels, page 35 This guide is a reference for all log messages generated by NetDefendOS. It is designed to be a valuable information source for both management and troubleshooting. 1.1.
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1.1. Log Message Structure Chapter 1. Introduction is never actually included in the log message. Explanation A detailed explanation of the event. Note that this information is only featured in this reference guide, and is never actually included in the log message. Gateway Action A short string, 1-3 words separated by _, of what action NetDefendOS will take.
1.2. Context Parameters Chapter 1. Introduction 1.2. Context Parameters In many cases, information regarding a certain object is featured in the log message. This can be information about, for example, a connection. In this case, the log message should, besides all the normal log message attributes, also include information about which protocol is used, source and destination IP addresses and ports (if applicable), and so on.
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Connection Chapter 1. Introduction [srcport] The source port. Valid if the protocol is TCP or UDP. [destport] The destination port. Valid if the protocol is TCP or UDP. [tcphdrlen] The TCP header length. Valid if the protocol is TCP. [udptotlen] The total UDP data length.
Dropped Fragments Chapter 1. Introduction Specifies the name and a description of the signature that triggered this event. Note For IDP log messages an additional log receiver, an SMTP log receiver, can be configured. This information is only sent to log receives of that kind, and not included in the Syslog format.
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OSPF LSA Chapter 1. Introduction loglevel The log level value. OSPF LSA Additional information about OSPF LSA. lsatype The LSA type Possible values: Router, network, IP summary, ASBR summary and AS external. lsaid The LSA identifier. lsaadvrtr The originating router for the LSA. Dynamic Route Additional information about events regarding a dynamic route.
1.3. Severity levels Chapter 1. Introduction 1.3. Severity levels An event has a default severity level, based on how serious the event is. The following eight severity levels are possible, as defined by the Syslog protocol: 0 - Emergency Emergency conditions, which most likely led to the system being unusable.
2.1.5. invalid_client_http_header_received Chapter 2. Log Message Reference (ID: 00200100) 2.1.5. invalid_client_http_header_received (ID: 00200100) Default Severity WARNING Log Message HTTPALG: Invalid HTTP header was received from the client. Closing Connection. ALG name: <algname>. Explanation An invalid HTTP header was received from the client. Gateway Action close Recommended Action...
2.1.8. suspicious_data_received (ID: Chapter 2. Log Message Reference 00200106) sending an invalid request. Revision Parameters algname Context Parameters ALG Module Name ALG Session ID 2.1.8. suspicious_data_received (ID: 00200106) Default Severity WARNING Log Message HTTPALG: Too much suspicious data has been received from the server.
2.1.11. compressed_data_received Chapter 2. Log Message Reference (ID: 00200109) Log Message HTTPALG: An invalid HTTP header was received from the server. Closing connection. ALG name: <algname>. Explanation An invalid HTTP header was received from the server. Gateway Action closing_connecion Recommended Action Research the source of this and try to find out why the server is sending an invalid header.
2.1.13. failed_create_new_session (ID: Chapter 2. Log Message Reference 00200111) Parameters max_sessions Context Parameters ALG Module Name 2.1.13. failed_create_new_session (ID: 00200111) Default Severity CRITICAL Log Message HTTPALG: Failed to create new HTTPALG session (out of memory) Explanation An attempt to create a new HTTPALG session failed, because the unit is out of memory.
2.1.16. wcf_override_full (ID: Chapter 2. Log Message Reference 00200114) Revision Parameters filename filetype contenttype Context Parameters ALG Module Name ALG Session ID 2.1.16. wcf_override_full (ID: 00200114) Default Severity ERROR Log Message HTTPALG: WCF override cache full Explanation The WCF override hash is full. The oldest least used value will be replaced.
2.1.19. blocked_filetype (ID: 00200117) Chapter 2. Log Message Reference Revision Parameters filename filesize max_download_size Context Parameters ALG Module Name ALG Session ID 2.1.19. blocked_filetype (ID: 00200117) Default Severity NOTICE Log Message HTTPALG: Requested file:<filename> is blocked as this file is identified as type <filetype>, which is in block list.
2.1.25. wcf_server_connected (ID: Chapter 2. Log Message Reference 00200123) Gateway Action connecting Recommended Action None. Revision Parameters server Context Parameters ALG Module Name 2.1.25. wcf_server_connected (ID: 00200123) Default Severity INFORMATIONAL Log Message HTTPALG: Web content server <server> connected Explanation The connection with the Web Content server has been established. Gateway Action None Recommended Action...
2.1.31. request_url (ID: 00200129) Chapter 2. Log Message Reference Default Severity ERROR Log Message HTTPALG: Failed to parse WCF server response Explanation The WCF service could not parse the server response. The WCF transmission queue is reset and a new server connection will be established.
2.1.33. wcf_bad_sync (ID: 00200131) Chapter 2. Log Message Reference Context Parameters ALG Module Name 2.1.33. wcf_bad_sync (ID: 00200131) Default Severity ERROR Log Message HTTPALG: WCF request out of sync Explanation The WCF response received from the server did not match the expected value.
2.1.43. maximum_email_per_minute_reached Chapter 2. Log Message Reference (ID: 00200151) Explanation The maximum number of concurrent SMTP sessions has been reached for this service. No more sessions can be opened before old sessions have been released. Gateway Action close Recommended Action If the maximum number of SMTP sessions is too low, increase it.
2.1.46. invalid_server_response (ID: Chapter 2. Log Message Reference 00200155) Default Severity ERROR Log Message SMTPALG: Failed to connect to the SMTP Server. Closing the connection. Explanation The SMTP ALG could not connect to the receiving SMTP server, resulting in that the ALG session could not be successfully opened. Gateway Action close Recommended Action...
2.1.49. recipient_email_id_in_blacklist Chapter 2. Log Message Reference (ID: 00200159) 2.1.48. sender_email_id_is_in_blacklist (ID: 00200158) Default Severity WARNING Log Message SMTPALG: Sender e-mail address is in Black List Explanation Since "MAIL FROM:" Email Id is in Black List, SMTP ALG rejected the Client request. Gateway Action reject Recommended Action...
2.1.51. base64_decode_failed (ID: Chapter 2. Log Message Reference 00200164) recipient_email_addresses Context Parameters ALG Module Name ALG Session ID 2.1.51. base64_decode_failed (ID: 00200164) Default Severity ERROR Log Message SMTPALG: Base 64 decode failed. Attachment blocked Explanation The base64 encoded attachment could not be decoded. This can occur if the email sender sends incorrectly formatted data.
2.1.54. content_type_mismatch (ID: Chapter 2. Log Message Reference 00200167) Log Message SMTPALG: Requested file:<filename> is blocked as this file is identified as type <filetype>, which is in block list. Explanation The file is present in the block list. It will be blocked as per configuration.
2.1.56. content_type_mismatch_mimecheck_disabled Chapter 2. Log Message Reference (ID: 00200171) Parameters sender_email_address recipient_email_addresses max_email_size Context Parameters ALG Module Name ALG Session ID 2.1.56. content_type_mismatch_mimecheck_disabled (ID: 00200171) Default Severity NOTICE Log Message SMTPALG: Content type mismatch found for the file <filename>. It is identified as type <filetype>...
2.1.65. unsupported_extension (ID: Chapter 2. Log Message Reference 00200185) Gateway Action allow Recommended Action None. Revision Context Parameters ALG Module Name ALG Session ID 2.1.65. unsupported_extension (ID: 00200185) Default Severity INFORMATIONAL Log Message SMTPALG: Removed capability <capa> from EHLO response Explanation The SMTP ALG removed the [capa] capability from the EHLO response since the ALG does not support the specified extension.
2.1.73. control_chars (ID: 00200211) Chapter 2. Log Message Reference Connection 2.1.73. control_chars (ID: 00200211) Default Severity WARNING Log Message FTPALG: Unexpected telnet control chars in control channel from <peer>. Closing connection Explanation Unexpected telnet control characters were discovered in the control channel.
2.1.76. port_command_disabled (ID: Chapter 2. Log Message Reference 00200214) Explanation An invalid command was received on the control channel. This is allowed, but the command will be rejected as it is not understood. Gateway Action rejecting_command Recommended Action If unknown commands should not be allowed, modify the FTPALG configuration.
2.1.81. illegal_command (ID: Chapter 2. Log Message Reference 00200219) Default Severity ERROR Log Message FTPALG: Failed to create connection(1). Connection: <connection>. String=<string> Explanation An error occured when creating a data connection from the server to client. This could possibly be a result of lack of memory. Gateway Action None Recommended Action...
2.1.83. illegal_direction2 (ID: Chapter 2. Log Message Reference 00200221) Revision Parameters peer Context Parameters ALG Module Name ALG Session ID Connection 2.1.83. illegal_direction2 (ID: 00200221) Default Severity WARNING Log Message FTPALG: Illegal direction for command(2), peer=<peer>. Closing connection. Explanation A command was sent in an invalid direction, and the connection will be closed.
2.1.91. illegal_reply (ID: 00200231) Chapter 2. Log Message Reference Default Severity WARNING Log Message FTPALG: Illegal multiline response (<reply>) from <peer>. String=<string>. Closing connection. Explanation An illegal multiline response was received from server, and the connection will be closed. Gateway Action close Recommended Action None.
2.1.93. bad_port (ID: 00200233) Chapter 2. Log Message Reference Revision Parameters peer string Context Parameters ALG Module Name ALG Session ID Connection 2.1.93. bad_port (ID: 00200233) Default Severity CRITICAL Log Message FTPALG: Bad port <port> from <peer>, should be within the range (<range>).
2.1.95. failed_to_create_connection2 Chapter 2. Log Message Reference (ID: 00200235) 2.1.95. failed_to_create_connection2 (ID: 00200235) Default Severity ERROR Log Message FTPALG: Failed create connection(2) Peer=<peer> Connection=<connection>. String=<string>. Explanation An error occured when creating a data connection from the client to server. This could possibly be a result of lack of memory. Gateway Action None Recommended Action...
2.1.101. failed_create_new_session Chapter 2. Log Message Reference (ID: 00200242) Recommended Action If the maximum number of FTP sessions is too low, increase it. Revision Parameters max_sessions Context Parameters ALG Module Name 2.1.101. failed_create_new_session (ID: 00200242) Default Severity ERROR Log Message FTPALG: Failed to create new FTPALG session (out of memory) Explanation An attempt to create a new FTPALG session failed, because the unit is...
2.1.104. failed_to_send_command (ID: Chapter 2. Log Message Reference 00200251) Revision Parameters filename filetype Context Parameters ALG Module Name ALG Session ID 2.1.104. failed_to_send_command (ID: 00200251) Default Severity NOTICE Log Message FTPALG:Failed to send the command. Explanation The command sent by the ALG to the server could not be sent. Gateway Action none Recommended Action...
2.1.110. unknown_state (ID: 00200300) Chapter 2. Log Message Reference Explanation The client tried to issue a "REST" command, which is not valid since the client is not allowed to do this. The command will be rejected. Gateway Action rejecting_command Recommended Action If the client should be allowed to do issue "REST"...
2.1.120. ignoring_channel (ID: Chapter 2. Log Message Reference 00200310) Revision Parameters max_connections Context Parameters ALG Module Name ALG Session ID Connection 2.1.120. ignoring_channel (ID: 00200310) Default Severity WARNING Log Message H323ALG: Ignoring mediaChannel info in openLogicalChannel Explanation Media channel information in the openLogicalChannel message is not handled.
2.1.123. failed_create_new_session Chapter 2. Log Message Reference (ID: 00200313) Explanation The maximum number of concurrent H.323 sessions has been reached for this service. No more sessions can be opened before old sessions have been released. Gateway Action close Recommended Action If the maximum number of H.323 session is too low, increase it.
2.1.126. failure_connect_h323_server Chapter 2. Log Message Reference (ID: 00200316) Log Message H323ALG: Failed to create new gatekeeper session (out of memory) Explanation Could not create a new H.323 gatekeeper session due to lack of memory. No more sessions can be created unless the system increases the amount of free memory.
2.1.142. failed_create_new_session Chapter 2. Log Message Reference (ID: 00200365) 2.1.142. failed_create_new_session (ID: 00200365) Default Severity ERROR Log Message TFTPALG: Failed to create new TFTPALG session (out of memory) Explanation An attempt to create a new TFTPALG session failed, because the unit is out of memory.
2.1.148. options_removed (ID: Chapter 2. Log Message Reference 00200371) Gateway Action close Recommended Action If connection should be allowed modify the filetransfersize option of the TFTP Alg configuration . Revision Parameters received maxvalue Context Parameters ALG Module Name ALG Session ID Connection 2.1.148.
2.1.154. failed_connect_pop3_server Chapter 2. Log Message Reference (ID: 00200382) Default Severity WARNING Log Message POP3ALG: Failed to create new POP3ALG session (out of memory) Explanation An attempt to create a new POP3ALG session failed, because the unit is out of memory. Gateway Action close Recommended Action...
2.1.157. response_blocked_unknown Chapter 2. Log Message Reference (ID: 00200385) identified as type <filetype>, which is in block list. Explanation The file is present in the block list. It will be blocked as per configuration. Gateway Action block Recommended Action If this file should be allowed, update the ALLOW/BLOCK list. Revision Parameters filename...
2.1.159. possible_invalid_mail_end Chapter 2. Log Message Reference (ID: 00200387) Context Parameters ALG Module Name ALG Session ID 2.1.159. possible_invalid_mail_end (ID: 00200387) Default Severity WARNING Log Message POP3ALG: Possible invalid end of mail "\\n.\\n" received. Explanation The client is sending possible invalid end of mail. Gateway Action allow Recommended Action...
2.1.162. content_type_mismatch (ID: Chapter 2. Log Message Reference 00200390) Revision Parameters command" Context Parameters ALG Module Name ALG Session ID 2.1.162. content_type_mismatch (ID: 00200390) Default Severity NOTICE Log Message POP3ALG: Content type mismatch in file <filename>. Identified filetype <filetype> Explanation The filetype of the file does not match the actual content type.
2.1.167. unexpected_mail_end (ID: Chapter 2. Log Message Reference 00200396) ALG Session ID 2.1.167. unexpected_mail_end (ID: 00200396) Default Severity WARNING Log Message POP3ALG: Unexpected end of mail received while parsing mail content. Explanation Unexpected end of mail received while parsing mail content.. Gateway Action block Recommended Action...
2.1.170. max_tls_sessions_reached Chapter 2. Log Message Reference (ID: 00200450) Parameters retrigs Context Parameters ALG Module Name ALG Session ID 2.1.170. max_tls_sessions_reached (ID: 00200450) Default Severity WARNING Log Message TLSALG: Maximum number of TLS sessions (<max_sessions>) for service reached. Closing connection Explanation The maximum number of concurrent TLS sessions has been reached for this service.
2.1.173. tls_alert_received (ID: Chapter 2. Log Message Reference 00200453) Recommended Action Verify that there is a listening HTTP Server on the specified address. Revision Parameters algname Context Parameters ALG Module Name ALG Session ID 2.1.173. tls_alert_received (ID: 00200453) Default Severity ERROR Log Message TLSALG: Received TLS <alert>...
2.1.176. tls_cipher_suite_certificate_mismatch Chapter 2. Log Message Reference (ID: 00200456) Explanation A TLS error has occured that caused an alert to be sent to the peer. The TLS ALG session will be closed. Gateway Action close Recommended Action None. Revision Parameters alert level algname...
2.1.178. tls_disallowed_key_exchange Chapter 2. Log Message Reference (ID: 00200458) 2.1.178. tls_disallowed_key_exchange (ID: 00200458) Default Severity WARNING Log Message TLSALG: Disallowed key exchange. Explanation The TLS ALG session will be closed because there are not enough resources to process any TLS key exchanges at the moment. This could be a result of TLS handshake message flooding.
2.1.181. tls_no_shared_cipher_suites Chapter 2. Log Message Reference (ID: 00200461) Recommended Action None. Revision Parameters algname Context Parameters ALG Module Name ALG Session ID 2.1.181. tls_no_shared_cipher_suites (ID: 00200461) Default Severity WARNING Log Message TLSALG: No shared cipher suites. Explanation A connecting TLS peer does not share any cipher suites with the unit. The TLS ALG session will be closed.
2.1.184. unknown_tls_error (ID: Chapter 2. Log Message Reference 00200464) message is used to verify that the key exchange and authentication processes were successful. The TLS ALG session will be closed. Gateway Action close Recommended Action None. Revision Parameters algname Context Parameters ALG Module Name ALG Session ID 2.1.184.
2.1.193. registration_time_modified Chapter 2. Log Message Reference (ID: 00200509) 2.1.193. registration_time_modified (ID: 00200509) Default Severity NOTICE Log Message SIPALG: Expire value modified in registration request Explanation The SIP-ALG modified the requested registration time since it exceeds configured maximum registration time value [cfg_registration_time].
2.1.196. unsuccessful_search_in_registration_table Chapter 2. Log Message Reference (ID: 00200512) Gateway Action drop Recommended Action None. Revision Parameters reason from_uri to_uri srcip srcport destip destport Context Parameters ALG Module Name ALG Session ID 2.1.196. unsuccessful_search_in_registration_table (ID: 00200512) Default Severity WARNING Log Message SIPALG: Registration entry not found Explanation The specified user could not be found in the register table.
2.1.208. failed_to_get_free_port (ID: Chapter 2. Log Message Reference 00200527) Log Message SIPALG: Failed to find route for given host Explanation No route information found for the given host. Reason: [reason]. Gateway Action drop Recommended Action None. Revision Parameters reason from_uri to_uri srcip srcport...
2.1.229. max_tsxn_per_session_reached Chapter 2. Log Message Reference (ID: 00200551) Default Severity WARNING Log Message SIPALG: Maximum number of transaction per session has been reached Explanation The configured maximum number of concurrent SIP sessions [max_ses_per_service] per SIP SERVICE has been reached. Gateway Action close Recommended Action...
2.1.240. max_pptp_sessions_reached Chapter 2. Log Message Reference (ID: 00200601) 2.1.240. max_pptp_sessions_reached (ID: 00200601) Default Severity WARNING Log Message PPTPALG: Maximum number of PPTP sessions (<max_sessions>) for service reached. Closing connection Explanation The maximum number of concurrent PPTP sessions has been reached for this service.
2.2.4. dnsbl_ipcache_remove (ID: Chapter 2. Log Message Reference 05900811) Parameters type algname ipaddr 2.2.4. dnsbl_ipcache_remove (ID: 05900811) Default Severity NOTICE Log Message IP <ipaddr> removed from IP Cache for <algname> due to timeout Explanation An IP address was removed from the IP Cache due to timeout. Gateway Action none Recommended Action...
2.2.7. dnsbl_ipcache_add (ID: Chapter 2. Log Message Reference 05900814) 2.2.7. dnsbl_ipcache_add (ID: 05900814) Default Severity NOTICE Log Message Session for IP <ipaddr> for <algname> is done with result <result> Explanation An IP address was added to the IP Cache. Gateway Action none Recommended Action None.
2.2.11. dnsbl_blacklist_disable (ID: Chapter 2. Log Message Reference 05900818) Default Severity NOTICE Log Message Query created for IP <ipaddr> to BlackList <blacklist> for <algname> Explanation A DNS Query was created. Gateway Action none Recommended Action None. Revision Parameters type algname ipaddr blacklist query...
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2.2.13. dnsbl_record_truncated (ID: Chapter 2. Log Message Reference 05900820) Default Severity WARNING Log Message DNSBL name not fit buffer for Session with IP <ipaddr> for <algname> Explanation DNSBL name will not fit the string buffer and will be truncated. Gateway Action none Recommended Action None.
2.3. ANTIVIRUS Chapter 2. Log Message Reference 2.3. ANTIVIRUS These log messages refer to the ANTIVIRUS (Anti-virus related events) category. 2.3.1. virus_found (ID: 05800001) Default Severity WARNING Log Message Virus found in file <filename>. Virus Name: <virusname>. Signature: <virussig>. Advisory ID: <advisoryid>. Explanation A virus has been detected in a data stream.
2.3.3. excluded_file (ID: 05800003) Chapter 2. Log Message Reference 2.3.3. excluded_file (ID: 05800003) Default Severity NOTICE Log Message File <filename> is excluded from scanning. Identified filetype: <filetype>. Explanation The named file will be excluded from anti-virus scanning. The filetype is present in the anti-virus scan exclusion list. Gateway Action allow_data_without_scan Recommended Action...
2.3.6. compression_ratio_violation Chapter 2. Log Message Reference (ID: 05800006) Explanation The file could not be scanned by the anti-virus module since the decompression of the compressed file failed. Since anti-virus is running in audit mode, the data transfer will be allowed to continue. Gateway Action allow_data Recommended Action...
2.3.10. out_of_memory (ID: 05800010) Chapter 2. Log Message Reference Connection 2.3.10. out_of_memory (ID: 05800010) Default Severity ERROR Log Message Out of memory Explanation Memory allocation failed. Since anti-virus is running in protect mode, the data transfer will be aborted in order to protect the receiver. Gateway Action block_data Recommended Action...
2.3.13. no_valid_license (ID: Chapter 2. Log Message Reference 05800015) running in audit mode, the data transfer will be allowed to continue. Gateway Action allow_data Recommended Action None. Revision Parameters filename [layer7_srcinfo] [layer7_dstinfo] Context Parameters ALG Module Name ALG Session ID Connection 2.3.13.
2.3.16. out_of_memory (ID: 05800018) Chapter 2. Log Message Reference initialization. Explanation Anti-virus scanning is aborted since the scan engine returned a general error during initialization. Gateway Action av_scanning_aborted Recommended Action Try to restart the unit in order to solve this issue. Revision Context Parameters ALG Session ID...
2.3.19. unknown_encoding (ID: Chapter 2. Log Message Reference 05800182) 2.3.18. decompression_failed_encrypted_file (ID: 05800025) Default Severity WARNING Log Message Decompression failed for file <filename>. The file is encrypted. Explanation The file could not be scanned by the anti-virus module since the compressed file is encrypted with password protection.
2.3.21. unknown_encoding (ID: Chapter 2. Log Message Reference 05800184) encoding is missing or unknown. Fail Mode is allow so data is allowed without scanning. Gateway Action allow_data_without_scan Recommended Action Research the Content Transfer Encoding format. Revision Parameters filename unknown_content_transfer_encoding sender_email_address recipient_email_addresses Context Parameters ALG Module Name...
2.4. ARP Chapter 2. Log Message Reference 2.4. ARP These log messages refer to the ARP (ARP events) category. 2.4.1. already_exists (ID: 00300001) Default Severity NOTICE Log Message An entry for this IP address already exists Explanation The entry was not added as a previous entry for this IP address already exists in the ARP table.
2.4.5. arp_response_multicast (ID: Chapter 2. Log Message Reference 00300005) 2.4.4. arp_response_broadcast (ID: 00300004) Default Severity NOTICE Log Message ARP response is a broadcast address Explanation The ARP response has a sender address which is a broadcast address. Allowing. Gateway Action allow Recommended Action If this is not the desired behaviour, modify the configuration.
2.4.8. hwaddr_change (ID: 00300008) Chapter 2. Log Message Reference Default Severity NOTICE Log Message ARP hw sender does not match Ethernet hw sender. Dropping Explanation The hardware sender address specified in the ARP data does not match the Ethernet hardware sender address. Dropping packet. Gateway Action drop Recommended Action...
2.4.11. arp_access_allowed_expect Chapter 2. Log Message Reference (ID: 00300050) 2.4.10. invalid_arp_sender_ip_address (ID: 00300049) Default Severity WARNING Log Message Failed to verify ARP sender IP address. Dropping Explanation The ARP sender IP address could not be verfied according to the "access" section, and the packet is dropped. Gateway Action drop Recommended Action...
2.4.14. arp_response_multicast_drop Chapter 2. Log Message Reference (ID: 00300053) Default Severity WARNING Log Message ARP response is a broadcast address. Dropping Explanation The ARP response has a sender address which is a broadcast address. Dropping packet. Gateway Action drop Recommended Action If this is not the desired behaviour, modify the configuration.
2.4.16. hwaddr_change_drop (ID: Chapter 2. Log Message Reference 00300055) 2.4.16. hwaddr_change_drop (ID: 00300055) Default Severity NOTICE Log Message <knownip> has a different address <newhw> compared to the known hardware address <knownhw>. Dropping packet. Explanation A known dynamic ARP entry has a different hardware address than the one in the ARP packet.
2.5. AVUPDATE Chapter 2. Log Message Reference 2.5. AVUPDATE These log messages refer to the AVUPDATE (Antivirus Signature update) category. 2.5.1. av_db_update_failure (ID: 05000001) Default Severity ALERT Log Message Update of the Anti-virus database failed, because of <reason> Explanation The unit tried to update the anti-virus database, but failed. The reason for this is specified in the "reason"...
2.5.5. av_detects_invalid_system_time Chapter 2. Log Message Reference (ID: 05000005) Log Message Anti-virus database could not be updated, as no valid subscription exist Explanation The current license does not allow the anti-virus database to be updated. Gateway Action None Recommended Action Check the system's time and/or purchase a subscription.
2.6. BLACKLIST Chapter 2. Log Message Reference 2.6. BLACKLIST These log messages refer to the BLACKLIST (Blacklist events) category. 2.6.1. failed_to_write_list_of_blocked_hosts_to_media (ID: 04600001) Default Severity CRITICAL Log Message Failed to write list of blocked hosts to media Explanation Failed to write list of blocked hosts to media. The media might be corrupted.
2.6.5. packet_blacklisted (ID: Chapter 2. Log Message Reference 04600005) Default Severity NOTICE Log Message Found <blacklisted_host> in blacklist. Triggered rule <rule>, description: <description>. Protocol: <proto>, IP: <ip>, Port: <port>. Explanation A blacklist entry was added which matched the IP address of this connection.
2.8.8. no_new_conn_for_this_packet Chapter 2. Log Message Reference (ID: 00600012) 2.8.7. out_of_connections (ID: 00600011) Default Severity WARNING Log Message Out of connections. Dropping connection attempt Explanation The connection table is currently full, and this new connection attempt will be dropped. Gateway Action drop Recommended Action None.
2.8.10. no_return_route (ID: 00600014) Chapter 2. Log Message Reference Parameters protocol Context Parameters Rule Name Packet Buffer 2.8.10. no_return_route (ID: 00600014) Default Severity WARNING Log Message Failed to open a new connection since a return route to the sender address cant be found. Dropping packet Explanation There was no return route found to the sender address of the packet.
2.8.13. udp_src_port_0_illegal (ID: Chapter 2. Log Message Reference 00600021) Recommended Action None. Revision Context Parameters Rule Name Packet Buffer 2.8.13. udp_src_port_0_illegal (ID: 00600021) Default Severity WARNING Log Message UDP source port is set to 0. Dropping Explanation The UDP source port was set to 0. This can be used by UDP streams not expecting return traffic.
2.9. DHCP Chapter 2. Log Message Reference 2.9. DHCP These log messages refer to the DHCP (DHCP client events) category. 2.9.1. offered_ip_occupied (ID: 00700001) Default Severity NOTICE Log Message Interface <iface> received a lease with an offered IP that appear to be occupied (<ip4addr>) Explanation Received a DHCP lease which appears to be in use by someone else.
2.9.13. ip_collision (ID: 00700014) Chapter 2. Log Message Reference Log Message Interface <iface> received a lease where the offered broadcast equals the offered gateway Explanation An interface received a lease where the offered broadcast address is equal with the offered gateway address. Gateway Action drop Recommended Action...
2.10. DHCPRELAY Chapter 2. Log Message Reference 2.10. DHCPRELAY These log messages refer to the DHCPRELAY (DHCP relayer events) category. 2.10.1. unable_to_save_dhcp_relay_list (ID: 00800001) Default Severity WARNING Log Message Unable to auto save the DHCP relay list to disk Explanation Unable to autosave the DHCP relay list to disk.
2.10.14. bad_inform_pkt_with_mismatching_source_ip_and_client_ip Chapter 2. Log Message Reference (ID: 00800014) 2.10.14. bad_inform_pkt_with_mismatching_source_ip_and_client_ip (ID: 00800014) Default Severity WARNING Log Message INFORM packet did not pass through a relayer but the packet source ip and the client ip doesnt match. Dropping Explanation Received non relayed INFORM DHCP packet with illegally mismatching source and client IP.
2.10.26. relayed_dhcp_reply (ID: Chapter 2. Log Message Reference 00800026) Default Severity WARNING Log Message A host route for <dest_ip> already exists which points to another interface. Dropping Explanation An ambiguous host route indicating another interface was detected trying to setup a dynamic hostroute for a client. Gateway Action drop Recommended Action...
2.11. DHCPSERVER Chapter 2. Log Message Reference 2.11. DHCPSERVER These log messages refer to the DHCPSERVER (DHCP server events) category. 2.11.1. unable_to_send_response (ID: 00900001) Default Severity WARNING Log Message Failed to get buffer for sending. Unable to reply Explanation Unable to get a buffer for sending. Gateway Action None Recommended Action...
2.11.5. dhcp_packet_too_small (ID: Chapter 2. Log Message Reference 00900005) Gateway Action None Recommended Action None. Revision 2.11.5. dhcp_packet_too_small (ID: 00900005) Default Severity WARNING Log Message Received DHCP packet which is smaller then the minimum allowed 300 bytes. Dropping Explanation Received a DHCP packet which is smaller then the minimum allowed 300 bytes.
2.12. DYNROUTING Chapter 2. Log Message Reference 2.12. DYNROUTING These log messages refer to the DYNROUTING (Dynamic routing) category. 2.12.1. failed_to_export_route_to_ospf_process_failed_to_alloc (ID: 01100001) Default Severity CRITICAL Log Message Failed to export route to OSPF process (unable to alloc export node) Explanation Unable to export route to a OSPF process since out of memory.
2.13. FRAG Chapter 2. Log Message Reference 2.13. FRAG These log messages refer to the FRAG (Fragmentation events) category. 2.13.1. individual_frag_timeout (ID: 02000001) Default Severity WARNING Log Message Individual fragment timed out. Explanation A fragment of an IP packet timed out, and is dropped. Gateway Action drop Recommended Action...
2.13.14. frag_offset_plus_length_not_in_range Chapter 2. Log Message Reference (ID: 02000014) Default Severity WARNING Log Message Dropping duplicate fragment Explanation A duplicate fragment of an IP packet was received. Dropping the duplicate fragment. Gateway Action drop Recommended Action None. Revision Context Parameters Rule Name Packet Buffer 2.13.14.
2.13.26. drop_frag_failed_suspect_packet Chapter 2. Log Message Reference (ID: 02000026) Log Message Dropping extraneous fragment of completed packet Explanation A completed reassembled IP packet contains a extraneous fragment, which is dropped. Gateway Action drop Recommended Action None. Revision Context Parameters Rule Name Packet Buffer 2.13.26.
2.14. GRE Chapter 2. Log Message Reference 2.14. GRE These log messages refer to the GRE (GRE events) category. 2.14.1. failed_to_setup_gre_tunnel (ID: 02200001) Default Severity WARNING Log Message Failed to setup open tunnel from <local_ip> to <remote_ip> Explanation Unable to setup GRE tunnel with endpoint. Gateway Action drop Recommended Action...
2.15. HA Chapter 2. Log Message Reference 2.15. HA These log messages refer to the HA (High Availability events) category. 2.15.1. peer_gone (ID: 01200001) Default Severity NOTICE Log Message Peer firewall disappeared. Going active Explanation The peer gateway (which was active) is not available anymore. This gateway will now go active instead.
2.15.5. peer_has_lower_local_load Chapter 2. Log Message Reference (ID: 01200005) Explanation Both memebrs are active, but the peer has higher local load. This gateway will stay active. Gateway Action stay_active Recommended Action None. Revision 2.15.5. peer_has_lower_local_load (ID: 01200005) Default Severity NOTICE Log Message Both active, peer has lower local load;...
2.15.9. peer_has_more_connections Chapter 2. Log Message Reference (ID: 01200009) Default Severity NOTICE Log Message Conflict: Both peers are inactive! Resolving... Explanation A conflict occured as both peers are inactive at the same time. The conflict will automatically be resolved. Gateway Action None Recommended Action None.
2.15.12. heartbeat_from_unknown (ID: Chapter 2. Log Message Reference 01200043) 2.15.12. heartbeat_from_unknown (ID: 01200043) Default Severity WARNING Log Message Received HA heartbeat from unknown IP. Dropping Explanation The received HA heartbeat packet was originating from an unknown IP. The packet will be dropped. Gateway Action drop Recommended Action...
2.15.16. ha_commit_error (ID: Chapter 2. Log Message Reference 01200052) Default Severity WARNING Log Message Failed to merge configuration from HA partner Explanation The gateway failed to merge the configuration that was received from the peer. Gateway Action ha_merge_conf Recommended Action None.
2.15.23. hasync_connection_failed_timeout Chapter 2. Log Message Reference (ID: 01200202) Default Severity NOTICE Log Message HASync connection lifetime expired. Reconnecting... Explanation The HA syncronization connection lifetime has expired. A new connection will be establised by reconnecting to the peer. Gateway Action reconnect Recommended Action None.
2.15.26. sync_packet_on_nonsync_iface Chapter 2. Log Message Reference (ID: 01200410) Context Parameters Rule Name Packet Buffer 2.15.26. sync_packet_on_nonsync_iface (ID: 01200410) Default Severity WARNING Log Message Received state sync packet on non-sync iface. Dropping Explanation A HA state sync packet was recieved on a non-sync interface. This should never happend, and the packet will be dropped.
2.15.29. config_sync_failure (ID: Chapter 2. Log Message Reference 01200500) 2.15.29. config_sync_failure (ID: 01200500) Default Severity CRITICAL Log Message Tried to synchronize configuration to peer 3 times without success. Giving up. Explanation The gateway tried to synchronize the configuration to peer three times, but failed.
2.16. HWM Chapter 2. Log Message Reference 2.16. HWM These log messages refer to the HWM (Hardware monitor events) category. 2.16.1. temperature_alarm (ID: 04000011) Default Severity WARNING Log Message Temperature monitor <index> (<name>) is outside the specified limit. Current value is <current_temp> <unit>, lower limit is <min_limit>, upper limit is <max_limit>...
2.16.4. voltage_normal (ID: 04000022) Chapter 2. Log Message Reference Log Message Voltage monitor <index> (<name>) is outside the specified limit. Current value is <current_voltage> <unit>, lower limit is <min_limit>, upper limit is <max_limit> Explanation The powersupply of this unit may be failing. Gateway Action none Recommended Action...
2.16.6. fanrpm_normal (ID: 04000032) Chapter 2. Log Message Reference name unit current_fanrpm min_limit max_limit 2.16.6. fanrpm_normal (ID: 04000032) Default Severity WARNING Log Message Fan RPM monitor <index> (<name>) is outside the specified limit. Current value is <current_fanrpm> <unit>, lower limit is <min_limit>, upper limit is <max_limit>...
2.16.9. free_memory_warning_level Chapter 2. Log Message Reference (ID: 04000101) Log Message Temperature monitor <index> (<name>) is outside the specified limit. Current value is <current_gpio> <unit>, lower limit is <min_limit>, upper limit is <max_limit> Explanation The sensor reports that the GPIO value is back inte the normal range. Gateway Action None Recommended Action...
2.16.11. free_memory_normal_level Chapter 2. Log Message Reference (ID: 04000103) Parameters limit_megabyte total_mem free_mem free_percentage severity 2.16.11. free_memory_normal_level (ID: 04000103) Default Severity NOTICE Log Message The amount of free memory is in the normal range, free <free_mem> MB of total <total_mem> MB, percentage free <free_percentage> Explanation The memory usage is in the normal range.
2.17.12. idp_evasion (ID: 01300012) Chapter 2. Log Message Reference Log Message Failed to reassemble data. ID Rule: <idrule>. Source IP: <srcip>. Source Port: <srcport>. Destination IP: <destip>. Destination Port: <destport>. Closing connection. Explanation The unit failed to reassemble data. The reason for this is problaby due to an IDP engine evasion attack.
2.18.4. idp_piped_state_replaced (ID: Chapter 2. Log Message Reference 06100004) abnormal memory consumption. Otherwise, revise configuration in order to free more RAM. Revision 2.18.4. idp_piped_state_replaced (ID: 06100004) Default Severity DEBUG Log Message Replaced IDP pipe host entry <replaced_host> Explanation An old dynamic pipe entry was removed and replaced since the maximum number of pipe states were reached.
2.18.7. conn_idp_piped (ID: 06100007) Chapter 2. Log Message Reference Context Parameters Connection 2.18.7. conn_idp_piped (ID: 06100007) Default Severity WARNING Log Message IDP dynamic pipe state found. Throughput limited to <limit> Explanation A new connection is piped to [limit] kbps since either the source or destination IP is dynamically throttled by IDP dynamic pipe state.
2.19.5. idp_detects_invalid_system_time Chapter 2. Log Message Reference (ID: 01400005) Default Severity NOTICE Log Message Intrusion Detection & Prevention database could not be updated, as no valid subscription exist Explanation The current license does not allow Intrusion Detection & Prevention database to be updated. Gateway Action None Recommended Action...
2.21. IPPOOL Chapter 2. Log Message Reference 2.21. IPPOOL These log messages refer to the IPPOOL (IPPool events) category. 2.21.1. no_offer_received (ID: 01900001) Default Severity ERROR Log Message No offers were received Explanation No DHCP offers where received by the IP pool general query. Gateway Action None Recommended Action...
2.21.5. lease_disallowed_by_server_filter Chapter 2. Log Message Reference (ID: 01900005) Default Severity WARNING Log Message The lease was rejected due to a lease filter Explanation A lease was rejected by a lease filter. Gateway Action lease_rejected Recommended Action Verify the lease filters. Revision Parameters client_ip...
2.21.8. lease_have_bad_offered_broadcast Chapter 2. Log Message Reference (ID: 01900008) Log Message The lease was rejected due to a bad offered netmask address Explanation A lease was rejected due to a bad offered netmask address. Gateway Action lease_rejected Recommended Action Check DHCP server configuration. Revision Parameters netmask...
2.21.11. lease_ip_is_already_occupied Chapter 2. Log Message Reference (ID: 01900011) Gateway Action lease_rejected Recommended Action Check DHCP server configuration. Revision Parameters gateway_ip Context Parameters Rule Name 2.21.11. lease_ip_is_already_occupied (ID: 01900011) Default Severity WARNING Log Message The lease was rejected since it seem to be occupied Explanation A lease was rejected since it seem to be occupied.
2.21.14. pool_reached_max_dhcp_clients Chapter 2. Log Message Reference (ID: 01900014) Revision Parameters client_ip Context Parameters Rule Name 2.21.14. pool_reached_max_dhcp_clients (ID: 01900014) Default Severity ERROR Log Message The maximum number of clients for this IP pool have been reached Explanation The maximum number of clients for this pool have been reached. Gateway Action no_new_client_created Recommended Action...
2.21.17. ip_returned_to_pool (ID: Chapter 2. Log Message Reference 01900017) 2.21.17. ip_returned_to_pool (ID: 01900017) Default Severity NOTICE Log Message Subsystem returned an IP to the pool Explanation A subsystem returned an IP to the pool. Gateway Action inform Recommended Action None. Revision Parameters client_ip...
2.22.42. peer_is_dead (ID: 01800317) Chapter 2. Log Message Reference Explanation No policymanager to free tunnel from!!! IPsec does not work properly. Gateway Action ipsec_out_of_work Recommended Action Restart. Revision 2.22.42. peer_is_dead (ID: 01800317) Default Severity INFORMATIONAL Log Message Peer <peer> has been detected dead Explanation A remote peer have been detected as dead.
2.22.59. recieved_packet_to_disabled_IPsec Chapter 2. Log Message Reference (ID: 01800500) Default Severity NOTICE Log Message Returned a dynamic cfg mode IP <ip> to the IP pool Explanation A dynamically allocated ip used for IKE cfg mode was returned to the IP pool. Gateway Action None Recommended Action...
2.22.62. no_remote_gateway (ID: Chapter 2. Log Message Reference 01800503) Recommended Action This is usualy a consequence of low memory or a bad configuration. Look for previous log messages to find the cause for the interface being disabled. Revision Parameters ipsec_connection 2.22.62.
2.22.79. ipsec_sa_negotiation_completed Chapter 2. Log Message Reference (ID: 01802040) Default Severity WARNING Log Message Type of the local ID <localid> is not KEY-ID for the mamros-pskeyext negotiation. The negotiation might fail. Explanation Type of the local ID is not KEY-ID for the mamros-pskeyext negotiation.
2.22.92. no_authentication_method_specified Chapter 2. Log Message Reference (ID: 01802100) rule protocol Explanation Failed to insert rule since forced NAT protocol do not match rule protocol. Gateway Action VPN_tunnel_disabled Recommended Action Reconfigure_IPsec. Revision 2.22.92. no_authentication_method_specified (ID: 01802100) Default Severity ERROR Log Message Neither pre-shared keys nor CA certificates nor EAP are specified for a tunnel Explanation...
2.22.95. invalid_rule_setting (ID: Chapter 2. Log Message Reference 01802105) Revision 2.22.95. invalid_rule_setting (ID: 01802105) Default Severity ERROR Log Message Both REJECT and PASS defined for a rule Explanation Can not specify both pass and reject for a rule. Gateway Action None Recommended Action None.
2.22.109. out_of_memory_for_tunnel Chapter 2. Log Message Reference (ID: 01802211) Revision Parameters tunnel 2.22.109. out_of_memory_for_tunnel (ID: 01802211) Default Severity ERROR Log Message Out of memory. Could not allocate memory for tunnel name! <tunnel> Explanation Out of memory. Could not allocate memory for tunnel name!. Gateway Action VPN_tunnel_disabled Recommended Action...
2.22.120. max_phase1_sa_reached Chapter 2. Log Message Reference (ID: 01802400) Gateway Action None Recommended Action None. Revision Parameters info int_severity 2.22.120. max_phase1_sa_reached (ID: 01802400) Default Severity NOTICE Log Message The maximum number of active Phase-1 SAs reached Explanation Maximum number of active Phase-1 SAs reached. Gateway Action negotiation_aborted Recommended Action...
2.22.124. could_not_convert_certificate Chapter 2. Log Message Reference (ID: 01802601) Default Severity WARNING Log Message Could not decode Certificate to pem format. The certificate may be corrupted or it was given in unrecognized format. Explanation Could_not_decode_certificate. Gateway Action certificate_invalid Recommended Action None.
2.22.127. could_not_force_cert_to_be_trusted Chapter 2. Log Message Reference (ID: 01802604) Gateway Action certificate_not_usable_if_no_valid_CRLs Recommended Action None. Revision 2.22.127. could_not_force_cert_to_be_trusted (ID: 01802604) Default Severity WARNING Log Message Could not force CA certificate as a point of trust Explanation Could not force CA certificate as a point of trust. Gateway Action certificate_disabled Recommended Action...
2.22.131. could_not_loack_certificate Chapter 2. Log Message Reference (ID: 01802608) corrupted or it was given in unrecognized format. Explanation Could_not_decode_certificate. Gateway Action certificate_invalid Recommended Action None. Revision 2.22.131. could_not_loack_certificate (ID: 01802608) Default Severity WARNING Log Message Could not lock certificate in cache Explanation Could not lock certificate in cache.
2.22.177. failed_to_select_ike_sa (ID: Chapter 2. Log Message Reference 01803002) Log Message Could not select policy rule Explanation Could not select policy rule. Gateway Action None Recommended Action None. Revision 2.22.177. failed_to_select_ike_sa (ID: 01803002) Default Severity INFORMATIONAL Log Message Could not select SA from IKE SA proposal Explanation Could not select SA from IKE SA proposal.
2.22.197. audit_event (ID: 01803200) Chapter 2. Log Message Reference Default Severity NOTICE Log Message Negotiation aborted due to license restrictions: IKE responder mode not available. Explanation A negotiation was aborted because it was not initiated by the correct side in accordance with license restrictions. Gateway Action ike_negotiation_aborted Recommended Action...
2.23. IP_ERROR Chapter 2. Log Message Reference 2.23. IP_ERROR These log messages refer to the IP_ERROR (Packet discarded due to IP header error(s)) category. 2.23.1. too_small_packet (ID: 01500001) Default Severity WARNING Log Message Packet is too small to contain IPv4 header Explanation The received packet is too small to contain an IPv4 header, and will be dropped.
2.23.4. invalid_ip_length (ID: Chapter 2. Log Message Reference 01500004) Revision Parameters iptotlen iphdrlen Context Parameters Rule Name Packet Buffer 2.23.4. invalid_ip_length (ID: 01500004) Default Severity WARNING Log Message Invalid IP header length, IPTotLen=<iptotlen>, RecvLen=<recvlen> Explanation The received packet IP total length is larger than the received transport data.
2.24. IP_FLAG Chapter 2. Log Message Reference 2.24. IP_FLAG These log messages refer to the IP_FLAG (Events concerning the IP header flags) category. 2.24.1. ttl_low (ID: 01600001) Default Severity WARNING Log Message Received packet with too low TTL of <ttl>. Min TTL is <ttlmin>. Ignoring Explanation The received packet has a TTL (Time-To-Live) field which is too low.
2.25. IP_OPT Chapter 2. Log Message Reference 2.25. IP_OPT These log messages refer to the IP_OPT (Events concerning the IP header options) category. 2.25.1. source_route (ID: 01700001) Default Severity NOTICE Log Message Packet has a source route Explanation The packet has a source route. Ignoring. Gateway Action ignore Recommended Action...
2.26. IP_PROTO Chapter 2. Log Message Reference 2.26. IP_PROTO These log messages refer to the IP_PROTO (IP Protocol verification events) category. 2.26.1. multicast_ethernet_ip_address_missmatch (ID: 07000011) Default Severity WARNING Log Message Received packet with a destination IP address <ip_multicast_addr> that does match Ethernet multicast...
2.26.4. ttl_low (ID: 07000014) Chapter 2. Log Message Reference which is not allowed. Dropping packet. Gateway Action drop Recommended Action None. Revision Context Parameters Rule Name Packet Buffer 2.26.4. ttl_low (ID: 07000014) Default Severity WARNING Log Message Received packet with too low TTL of <ttl>. Min TTL is <ttlmin>. Dropping Explanation The received packet has a TTL (Time-To-Live) field which is too low.
2.26.13. oversize_gre (ID: 07000050) Chapter 2. Log Message Reference 2.26.12. multicast_ethernet_ip_address_missmatch (ID: 07000033) Default Severity WARNING Log Message Received packet with a destination IP address <ip_multicast_addr> that does match Ethernet multicast address <eth_multicast_addr> Explanation A packet was received with an IP multicast Ethernet address as destination address, but the IP address in the IP header does however not match it.
2.26.18. oversize_ipip (ID: 07000055) Chapter 2. Log Message Reference Recommended Action This can be changed under the Advanced Settings section. Revision Parameters proto Context Parameters Rule Name Packet Buffer 2.26.18. oversize_ipip (ID: 07000055) Default Severity WARNING Log Message Configured size limit for the IPIP protocol exceeded. Dropping Explanation The configured size limit for the IPIP protocol was exceeded.
2.26.21. oversize_ip (ID: 07000058) Chapter 2. Log Message Reference Gateway Action drop Recommended Action This can be changed under the Advanced Settings section. Revision Parameters proto Context Parameters Rule Name Packet Buffer 2.26.21. oversize_ip (ID: 07000058) Default Severity WARNING Log Message Configured size limit for IP protocol exceeded.
2.26.26. invalid_icmp_data_invalid_ip_length Chapter 2. Log Message Reference (ID: 07000074) 2.26.26. invalid_icmp_data_invalid_ip_length (ID: 07000074) Default Severity WARNING Log Message Invalid ICMP data length. ICMPDataLen=<icmpdatalen> ICMPIPDataLen=<icmpipdatalen> ICMPIPDataMinLen=<icmpipdataminlen>. Dropping Explanation The ICMP data length is invalid. The contained IP data must be atleast 8 bytes long.
2.27. L2TP Chapter 2. Log Message Reference 2.27. L2TP These log messages refer to the L2TP (L2TP tunnel events) category. 2.27.1. l2tpclient_resolve_successful (ID: 02800001) Default Severity NOTICE Log Message L2TP client <iface> resolved <remotegwname> to <remotegw> Explanation The L2TP client successfully resolved the DNS name of the remote gateway.
2.27.7. l2tp_session_closed (ID: Chapter 2. Log Message Reference 02800007) Recommended Action Make sure no manually configured routes to the L2TP server interface exists in the configuration. Revision Parameters iface 2.27.7. l2tp_session_closed (ID: 02800007) Default Severity NOTICE Log Message Closed L2TP session. Session ID: <sessionid>, Tunnel ID: <tunnelid> Explanation The L2TP session with the specified session ID has been closed.
2.28. NATPOOL Chapter 2. Log Message Reference 2.28. NATPOOL These log messages refer to the NATPOOL (Events related to NAT Pools) category. 2.28.1. uninitialized_ippool (ID: 05600001) Default Severity ERROR Log Message NATPool <poolname> has not been initialized Explanation The NATPool is not initialized. This can happen if the NATPool contains no valid IP addresses.
2.28.4. out_of_memory (ID: 05600005) Chapter 2. Log Message Reference Revision Parameters address poolname Context Parameters Connection 2.28.4. out_of_memory (ID: 05600005) Default Severity ERROR Log Message Out of memory while allocating NATPool state for <poolname> Explanation A state could not be allocated since the unit is out of memory. Gateway Action drop Recommended Action...
2.28.7. proxyarp_failed (ID: 05600008) Chapter 2. Log Message Reference Parameters poolname 2.28.7. proxyarp_failed (ID: 05600008) Default Severity ERROR Log Message Could not add dynamic ProxyARP route. NATPool <poolname> Explanation It was not possible to dynamically add a core route for the given IP address.
2.28.13. synchronization_failed (ID: Chapter 2. Log Message Reference 05600014) 2.28.13. synchronization_failed (ID: 05600014) Default Severity ERROR Log Message Failed to synchronize Translation IP address to peer Explanation Failed to synchronize Translation IP address to peer. Gateway Action None Recommended Action Check status of peer and verify High Availability configuration.
2.29.10. hello_rtr_dead_mismatch (ID: Chapter 2. Log Message Reference 02400010) 2.29.9. hello_interval_mismatch (ID: 02400009) Default Severity WARNING Log Message Hello interval mismatch. Received was <recv_interval>, mine is <my_interval>. Dropping Explanation Received OSPF data from a neighboring router with a mismatching hello interval. Gateway Action drop Recommended Action...
2.29.15. auth_mismatch (ID: 02400050) Chapter 2. Log Message Reference Explanation Received OSPF data from a neighbor which contained a unknown LSA. Gateway Action drop Recommended Action Check the configuration on the neighboring router. Revision Parameters lsatype Context Parameters Rule Name Packet Buffer 2.29.15.
2.29.18. bad_auth_crypto_seq_number Chapter 2. Log Message Reference (ID: 02400053) Explanation Authentication failed due to a bad crypto key id. Gateway Action drop Recommended Action Verify that the neighboring OSPF router share the same crypto key id. Revision Parameters recv_id my_id Context Parameters Rule Name 2.29.18.
2.29.27. as_ext_on_stub (ID: Chapter 2. Log Message Reference 02400106) Explanation Received a non dup database descriptor from a neighbor in a higher state then exchange. Gateway Action restart Recommended Action None. Revision Parameters neighbor Context Parameters Rule Name 2.29.27. as_ext_on_stub (ID: 02400106) Default Severity WARNING Log Message...
2.29.45. too_many_neighbors (ID: Chapter 2. Log Message Reference 02400201) iface Context Parameters Rule Name 2.29.45. too_many_neighbors (ID: 02400201) Default Severity WARNING Log Message Too many neighbors on <iface>. Unable to maintain 2-way with all of them(hello packet) Explanation There are too many OSPF routers on a directly connected network. Gateway Action None Recommended Action...
2.29.51. memory_usage_exceeded_90_percent_of_max_allowed Chapter 2. Log Message Reference (ID: 02400304) Gateway Action None Recommended Action Check memory consumption. Revision Parameters ospfproc Context Parameters Rule Name 2.29.51. memory_usage_exceeded_90_percent_of_max_allowed (ID: 02400304) Default Severity WARNING Log Message Memory usage for OSPF process <ospfproc> have now exceeded 90 percent of the maximum allowed Explanation The memory usage for a OSPF process have exceeded 70 percent of...
2.29.57. internal_error_unable_to_find_lnk_connecting_to_lsa Chapter 2. Log Message Reference (ID: 02400403) Recommended Action Contact support with a scenario description. Revision Parameters netvtxid Context Parameters Rule Name 2.29.57. internal_error_unable_to_find_lnk_connecting_to_lsa (ID: 02400403) Default Severity WARNING Log Message Internal error: Unable to find my link connecting to described LSA (RtrVtxId: <rtrvtxid>) Explanation Unable to find local link connecting to described LSA.
2.30. PPP Chapter 2. Log Message Reference 2.30. PPP These log messages refer to the PPP (PPP tunnel events) category. 2.30.1. ip_pool_empty (ID: 02500001) Default Severity WARNING Log Message IPCP can not assign IP address to peer because the IP address pool is empty Explanation IPCP can not assign an IP address to the peer because there are no free...
2.30.4. seconday_dns_address_required_but_not_received Chapter 2. Log Message Reference (ID: 02500004) Revision Parameters tunnel_type 2.30.4. seconday_dns_address_required_but_not_received (ID: 02500004) Default Severity WARNING Log Message Secondary DNS address required but not received. PPP terminated Explanation Peer refuses to give out a secondary DNS address. Since reception of a secondary DNS address is required, PPP is terminated.
2.30.14. username_too_long (ID: Chapter 2. Log Message Reference 02500201) 2.30.13. username_too_long (ID: 02500151) Default Severity WARNING Log Message PPP CHAP username was truncated because it was too long Explanation PPP CHAP username was truncated because it was too long. Gateway Action chap_username_truncated Recommended Action Reconfigure the endpoints to use a shorter username.
2.30.17. password_too_long (ID: Chapter 2. Log Message Reference 02500351) Gateway Action pap_username_truncated Recommended Action Reconfigure the endpoints to use a shorter username. Revision Parameters tunnel_type 2.30.17. password_too_long (ID: 02500351) Default Severity WARNING Log Message PPP PAP password was truncated because it was too long Explanation PPP PAP password was truncated because it was too long.
2.30.20. authdb_error (ID: 02500502) Chapter 2. Log Message Reference 2.30.20. authdb_error (ID: 02500502) Default Severity ERROR Log Message Local database authentication error. PPP Authentication terminated Explanation There was an error while authenticating using a local user database. PPP Authentication terminated. Gateway Action authentication_terminated Recommended Action...
2.31. PPPOE Chapter 2. Log Message Reference 2.31. PPPOE These log messages refer to the PPPOE (PPPoE tunnel events) category. 2.31.1. pppoe_tunnel_up (ID: 02600001) Default Severity NOTICE Log Message PPPoE tunnel on <iface> established to <pppoeserver>. Auth: <auth>, IfaceIP: <ifaceip>, Downtime: <downtime> Explanation The PPPoE tunnel for the interface have been established.
2.32.4. unknown_pptp_auth_source Chapter 2. Log Message Reference (ID: 02700004) Revision Parameters rule remotegw callid 2.32.4. unknown_pptp_auth_source (ID: 02700004) Default Severity WARNING Log Message Unknown PPTP authentication source for <rule>! Remote gateway: <remotegw>, Call ID: <callid> Explanation The authentication source for the specified userauth rule found in the new configuration is unknown to the PPTP server.
2.32.7. mppe_required (ID: 02700007) Chapter 2. Log Message Reference another subsystem. Traffic can only be sent out on the PPTP server using the dynamic routes set up by the interface itself. Gateway Action drop Recommended Action Make sure there are no manually configured routes pointing to the PPTP server interface in the configuration.
2.32.10. unsupported_message (ID: Chapter 2. Log Message Reference 02700010) Explanation An PPTP session request has been sent on the control connection to the specified remote gateway. Gateway Action None Recommended Action None. Revision Parameters remotegw 2.32.10. unsupported_message (ID: 02700010) Default Severity WARNING Log Message Unsupported message type <type>...
2.32.13. pptp_session_up (ID: Chapter 2. Log Message Reference 02700013) Log Message PPP negotiation completed for session <callid> to <remotegw> on <iface>. User: <user>, Auth: <auth>, MPPE: <mppe>, Assigned IP: <assigned_ip> Explanation The PPP negotiation has completed successfully for this session. The specified interface, remote gateway and call ID identify the specific session.
2.32.15. session_idle_timeout (ID: Chapter 2. Log Message Reference 02700015) Parameters iface remotegw 2.32.15. session_idle_timeout (ID: 02700015) Default Severity WARNING Log Message PPTP session <callid> to <remotegw> on <iface> has been idle for too long. Closing it. Explanation A PPTP session has been idle for too long. Session will be closed. Gateway Action close_session Recommended Action...
2.32.25. malformed_packet (ID: Chapter 2. Log Message Reference 02700027) 2.32.24. pptp_no_userauth_rule_found (ID: 02700026) Default Severity WARNING Log Message Did not find a matching userauth rule for the incoming PPTP connection. Interface: <iface>, Remote gateway: <remotegw>. Explanation The PPTP server was unsuccessful trying to find a userauth rule matching the incoming PPTP connection.
2.33. REASSEMBLY Chapter 2. Log Message Reference 2.33. REASSEMBLY These log messages refer to the REASSEMBLY (Events concerning data reassembly) category. 2.33.1. ack_of_not_transmitted_data (ID: 04800002) Default Severity INFORMATIONAL Log Message TCP segment acknowledges data not yet transmitted Explanation A TCP segment that acknowledges data not yet transmitted was received.
2.33.4. memory_allocation_failure (ID: Chapter 2. Log Message Reference 04800005) Context Parameters Connection 2.33.4. memory_allocation_failure (ID: 04800005) Default Severity ERROR Log Message Can't allocate memory to keep track of a packet Explanation The gateway is unable to allocate memory to keep track of packet that was received.
2.33.8. maximum_connections_limit_reached Chapter 2. Log Message Reference (ID: 04800010) Log Message Maximum processing memory limit reached Explanation The reassembly subsystem has reached the maximum limit set on its processing memory. This will decrease the performance of connections that are processed by the reassembly subsystem. Gateway Action drop Recommended Action...
2.35. RULE Chapter 2. Log Message Reference 2.35. RULE These log messages refer to the RULE (Events triggered by rules) category. 2.35.1. ruleset_fwdfast (ID: 06000003) Default Severity NOTICE Log Message Packet statelessly forwarded (fwdfast) Explanation The packet matches a rule with a "fwdfast" action, and is statelessly forwarded.
2.35.4. rule_match (ID: 06000007) Chapter 2. Log Message Reference Packet Buffer 2.35.4. rule_match (ID: 06000007) Default Severity DEBUG Log Message RETURN action trigged Explanation A rule with a special RETURN action was trigged by an IP-rule lookup. This log message only appears if you explicitly requested it for the rule in question, and it is considered of DEBUG severity.
2.35.7. block127net (ID: 06000012) Chapter 2. Log Message Reference Packet Buffer 2.35.7. block127net (ID: 06000012) Default Severity WARNING Log Message Destination address is the 127.* net. Dropping Explanation The destination address was the 127.* net, which is not allowed according to the configuration. The packet is dropped. Gateway Action drop Recommended Action...
2.35.10. directed_broadcasts (ID: Chapter 2. Log Message Reference 06000031) 2.35.10. directed_broadcasts (ID: 06000031) Default Severity NOTICE Log Message Packet directed to the broadcast address of the destination network. Dropping Explanation The packet was directed to the broadcast address of the destination network, and the unit is configured to disallow this.
2.35.14. unhandled_local (ID: Chapter 2. Log Message Reference 06000060) Default Severity WARNING Log Message Packet dropped by rule-set. Dropping Explanation The rule-set is configured to drop this packet. Gateway Action drop Recommended Action If this is not the indended behaviour, modify the rule-set. Revision Context Parameters Rule Information...
2.37. SLB Chapter 2. Log Message Reference 2.37. SLB These log messages refer to the SLB (SLB events) category. 2.37.1. server_online (ID: 02900001) Default Severity NOTICE Log Message SLB Server <server_ip> is online according to monitor Explanation A disabled server has been determined to be alive again. Gateway Action Adding this server to the active servers list.
2.38. SMTPLOG Chapter 2. Log Message Reference 2.38. SMTPLOG These log messages refer to the SMTPLOG (SMTPLOG events) category. 2.38.1. unable_to_establish_connection (ID: 03000001) Default Severity WARNING Log Message Unable to establish connection to SMTP server <smtp_server>. Send aborted Explanation The unit failed to establish a connection to the SMTP server. No SMTP Log will be sent.
2.38.5. rejected_connect (ID: Chapter 2. Log Message Reference 03000006) 2.38.4. receive_timeout (ID: 03000005) Default Severity WARNING Log Message Receive timeout from SMTP server <smtp_server>. Send aborted Explanation The unit timed out while receiving data from the SMTP server. No SMTP Log will be sent. Gateway Action abort_sending Recommended Action...
2.38.8. rejected_recipient (ID: Chapter 2. Log Message Reference 03000009) Log Message SMTP server <smtp_server> rejected sender <sender>. Send aborted Explanation The SMTP server rejected the sender. No SMTP Log will be sent. Gateway Action abort_sending Recommended Action Verify that the SMTP server is configured to accept this sender. Revision Parameters smtp_server...
2.39. SNMP Chapter 2. Log Message Reference 2.39. SNMP These log messages refer to the SNMP (Allowed and disallowed SNMP accesses) category. 2.39.1. disallowed_sender (ID: 03100001) Default Severity NOTICE Log Message Disallowed SNMP from <peer>, disallowed sender IP Explanation The sender IP address is not allowed to send SNMP data to the unit. Dropping packet.
2.40. SSHD Chapter 2. Log Message Reference 2.40. SSHD These log messages refer to the SSHD (SSH Server events) category. 2.40.1. out_of_mem (ID: 04700001) Default Severity ERROR Log Message Out of memory Explanation Memory Allocation Failure. System is running low on RAM memory. Gateway Action close Recommended Action...
2.40.5. invalid_mac (ID: 04700007) Chapter 2. Log Message Reference Default Severity ERROR Log Message <error> occurred with the connection from client <client>. Explanation An error occurred, and the connection will be closed. Gateway Action close Recommended Action None. Revision Parameters error client 2.40.5.
2.40.8. invalid_username_change (ID: Chapter 2. Log Message Reference 04700025) Gateway Action close Recommended Action None. Revision Parameters fromname toname client 2.40.8. invalid_username_change (ID: 04700025) Default Severity WARNING Log Message Service change is not allowed. From serivce <fromservice> to <toservice>. Client: <client> Explanation User changed the service between two authentication phases, which is not allowed.
2.40.11. ssh_inactive_timeout_expired Chapter 2. Log Message Reference (ID: 04700036) Gateway Action close Recommended Action Increase the grace timeout value if it is set too low. Revision Parameters gracetime client 2.40.11. ssh_inactive_timeout_expired (ID: 04700036) Default Severity WARNING Log Message SSH session inactivity limit (<inactivetime>) has been reached. Closing connection.
2.40.14. key_algo_not_supported. (ID: Chapter 2. Log Message Reference 04700055) Parameters client 2.40.14. key_algo_not_supported. (ID: 04700055) Default Severity ERROR Log Message The authentication algorithm type <keytype> is not supported. Client <client> Explanation The authentication algorithm that the client uses is not supported. Closing connection.
2.40.17. client_disallowed (ID: Chapter 2. Log Message Reference 04700061) Parameters maxclients client 2.40.17. client_disallowed (ID: 04700061) Default Severity WARNING Log Message Client <client> not allowed access according to the "remotes" section. Explanation The client is not allowed access to the SSH server. Closing connection. Gateway Action close Recommended Action...
2.41.2. demo_mode (ID: 03200021) Default Severity ALERT Log Message This copy of D-Link Firewall is in DEMO mode. Firewall core will halt in <time> seconds Explanation The unit is running in DEMO mode, and will eventually expire. Install a license in order to avoid this.
2.41.11. port_hlm_conversion (ID: Chapter 2. Log Message Reference 03200302) Gateway Action None Recommended Action None. Revision Parameters reason localip destip port_base port_end 2.41.11. port_hlm_conversion (ID: 03200302) Default Severity NOTICE Log Message Using High Load Mode for Local IP <localip> Destination IP <destip> pair Explanation Mode for Local IP - Destination IP pair has changed to High Load...
2.41.14. log_messages_lost_due_to_log_buffer_exhaust Chapter 2. Log Message Reference (ID: 03200401) Explanation Due to extensive logging, a number of log messages was not sent. Gateway Action None Recommended Action Examine why the unit sent such a large amount of log messages. If this is normal activity, the "LogSendPerSec"...
2.41.17. disk_cannot_remove_file (ID: Chapter 2. Log Message Reference 03200601) would cause bi-directional communication failure. Revision Parameters localcfgver remotecfgver timeout 2.41.17. disk_cannot_remove_file (ID: 03200601) Default Severity CRITICAL Log Message Failed to remove <file>, bi-directional communication will now probably be impossible Explanation The unit failed to remove the new, faulty, configuration file.
2.41.20. disk_cannot_rename (ID: Chapter 2. Log Message Reference 03200604) Parameters old_cfg 2.41.20. disk_cannot_rename (ID: 03200604) Default Severity ERROR Log Message Failed to rename <cfg_new> to <cfg_real> Explanation The unit failed to rename the new configuration file to the real configuration file name. Gateway Action None Recommended Action...
2.41.24. shutdown (ID: 03201000) Chapter 2. Log Message Reference Default Severity NOTICE Log Message Configuration <localcfgver><remotecfgver> verified for bi-directional communication Explanation The new configuration has been verified for communication back to peer, and will now be used as the active configuration. Gateway Action None Recommended Action...
2.41.27. config_activation (ID: Chapter 2. Log Message Reference 03201020) Log Message Shutdown aborted. Core file <core> missing Explanation The unit was issued a shutdown command, but no core executable file is seen. The shutdown process is aborted. Gateway Action shutdown_gateway_aborted Recommended Action Verify that the disk media is intact.
2.41.35. activate_changes_failed (ID: Chapter 2. Log Message Reference 03204000) Gateway Action disallow_admin_access Recommended Action None. Revision Parameters authsystem username [server_ip] [server_port] [client_ip] [client_port] 2.41.35. activate_changes_failed (ID: 03204000) Default Severity NOTICE Log Message Bidirectional confirmation of the new configuration failed, previous configuration will be used Explanation The unit failed to establish a connection back to peer, using the new...
2.41.38. date_time_modified (ID: Chapter 2. Log Message Reference 03205000) <config_system> <client_ip>. Explanation The new configuration has been rejected. Gateway Action reconfiguration_using_old_config Recommended Action None. Revision Parameters username userdb" client_ip config_system 2.41.38. date_time_modified (ID: 03205000) Default Severity NOTICE Log Message The local Date and Time has been modified by <user>. Time and Date before change: <pre_change_date_time>.
2.41.41. admin_login_internal_error Chapter 2. Log Message Reference (ID: 03206002) Default Severity WARNING Log Message Administrative user <username> not allowed access via <authsystem> Explanation The user does not have proper administration access to the configuration system. Gateway Action disallow_admin_access Recommended Action None.
2.42. TCP_FLAG Chapter 2. Log Message Reference 2.42. TCP_FLAG These log messages refer to the TCP_FLAG (Events concerning the TCP header flags) category. 2.42.1. tcp_flags_set (ID: 03300001) Default Severity NOTICE Log Message The TCP <good_flag> and <bad_flag> flags are set. Allowing Explanation The possible combinations for these flags are: SYN URG, SYN PSH, SYN RST, SYN FIN and FIN URG.
2.42.7. tcp_flag_set (ID: 03300009) Chapter 2. Log Message Reference Recommended Action If any of these combinations should either be ignored or having the bad flag stripped, specify this in configuration, in the "Settings" sub system. Revision Parameters good_flag bad_flag Context Parameters Rule Name Packet Buffer 2.42.7.
2.42.12. rst_out_of_bounds (ID: Chapter 2. Log Message Reference 03300015) Context Parameters Rule Name Connection Packet Buffer 2.42.12. rst_out_of_bounds (ID: 03300015) Default Severity WARNING Log Message Originator RST seq <seqno> is not in window <winstart>...<winend>. Dropping Explanation The RST flag sequence number is not within the receiver window. Dropping packet.
2.42.15. rst_without_ack (ID: Chapter 2. Log Message Reference 03300018) Log Message TCP acknowledgement <ack> is not in the acceptable range <accstart>-<accend>. Dropping Explanation A TCP segment with an unacceptable acknowledgement number was received during state SYN_SENT. The packet will be dropped. Gateway Action drop Recommended Action...
2.42.17. tcp_recv_windows_drained Chapter 2. Log Message Reference (ID: 03300022) Context Parameters Rule Name Connection Packet Buffer 2.42.17. tcp_recv_windows_drained (ID: 03300022) Default Severity CRITICAL Log Message large receive windows. Maximum windows: <max_windows>. Triggered <num_events> times last 10 seconds. Explanation The TCP stack could not accept incomming data since it has run out of large TCP receive windows.
2.42.20. tcp_seqno_too_low_with_syn Chapter 2. Log Message Reference (ID: 03300025) Gateway Action None Recommended Action None. Revision 2.42.20. tcp_seqno_too_low_with_syn (ID: 03300025) Default Severity DEBUG Log Message TCP sequence number <seqno> is not in the acceptable range <accstart>-<accend>. Dropping Explanation A TCP segment with an unacceptable sequence number was received. The packet will be dropped.
2.43.10. bad_tcpopt_length (ID: Chapter 2. Log Message Reference 03400012) 2.43.9. bad_tcpopt_length (ID: 03400011) Default Severity WARNING Log Message Type <tcpopt> claims length=<len> bytes, avail=<avail> bytes. Dropping Explanation The TCP Option type does not fit in the option space. Dropping packet. Gateway Action drop Recommended Action...
2.44.4. failed_to_keep_connection_count Chapter 2. Log Message Reference (ID: 05300200) Recommended Action Investigate worms and DoS attacks. Revision Parameters description threshold srcip Context Parameters Rule Name 2.44.4. failed_to_keep_connection_count (ID: 05300200) Default Severity ERROR Log Message Failed to keep connection count. Reason: Out of memory Explanation The device was unable to allocate resources needed to include the connection in the connection count kept by threshold rules.
2.44.7. threshold_conns_from_srcip_exceeded Chapter 2. Log Message Reference (ID: 05300211) from a single host exceeds the configured threshold. Note: This log message is rate limited via an exponential back-off procedure. Gateway Action none Recommended Action None. Revision Parameters threshold srcip [username] Context Parameters Rule Name 2.44.7.
2.44.9. threshold_conns_from_filter_exceeded Chapter 2. Log Message Reference (ID: 05300213) Parameters threshold srcip [username] Context Parameters Rule Name 2.44.9. threshold_conns_from_filter_exceeded (ID: 05300213) Default Severity NOTICE Log Message The number of connections matching the rule exceeds <threshold>. The Offending host is <srcip>. Explanation The number of connections matching the threshold rule exceeds the configured threshold.
2.45. TIMESYNC Chapter 2. Log Message Reference 2.45. TIMESYNC These log messages refer to the TIMESYNC (Firewall time synchronization events) category. 2.45.1. synced_clock (ID: 03500001) Default Severity NOTICE Log Message The clock at <oldtime>, was off by <clockdrift> second(s) and synchronized with <timeserver>...
2.46. TRANSPARENCY Chapter 2. Log Message Reference 2.46. TRANSPARENCY These log messages refer to the TRANSPARENCY (Events concerning the Transparent Mode feature) category. 2.46.1. impossible_hw_sender_address (ID: 04400410) Default Severity WARNING Log Message Impossible hardware sender address 0000:0000:0000. Dropping. Explanation Some equipment on the network is sending packets with a source MAC address of 0000:0000:0000.
2.46.10. invalid_stp_frame (ID: Chapter 2. Log Message Reference 04400419) 2.46.10. invalid_stp_frame (ID: 04400419) Default Severity WARNING Log Message Incomming STP frame from <recvif> dropped. Reason: <reason> Explanation An incomming Spanning-Tree frame has been dropped since it is either malformed or its type is unknown. Supported Spanning-Tree versions are STP, RSTP, MSTP and PVST+.
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2.46.13. invalid_mpls_packet (ID: Chapter 2. Log Message Reference 04400422) Default Severity WARNING Log Message Incomming MPLS packet on <recvif> dropped. Reason: <reason> Explanation An incomming MPLS packet has been dropped since it was malformed. Gateway Action drop Recommended Action If the packet format is invalid, locate the unit which is sending the malformed packet.
2.47. USERAUTH Chapter 2. Log Message Reference 2.47. USERAUTH These log messages refer to the USERAUTH (User authentication (e.g. RADIUS) events) category. 2.47.1. accounting_start (ID: 03700001) Default Severity INFORMATIONAL Log Message Successfully received RADIUS Accounting START response from RADIUS Accounting server Explanation The unit received a valid response to an Accounting-Start event from the Accounting Server.
2.47.4. invalid_accounting_start_server_response Chapter 2. Log Message Reference (ID: 03700004) Recommended Action Verify that the RADIUS Accounting server daemon is running on the Accounting Server. Revision Context Parameters User Authentication 2.47.4. invalid_accounting_start_server_response (ID: 03700004) Default Severity ALERT Log Message Received an invalid RADIUS Accounting START response from RADIUS Accounting server.
2.47.7. failed_to_send_accounting_stop Chapter 2. Log Message Reference (ID: 03700007) Accounting-Start event was received from the Accounting Server. Gateway Action logout_user Recommended Action Verify that the RADIUS Accounting server is properly configured. Revision Context Parameters User Authentication 2.47.7. failed_to_send_accounting_stop (ID: 03700007) Default Severity ALERT Log Message...
2.47.10. no_accounting_stop_server_response Chapter 2. Log Message Reference (ID: 03700010) 03700009) Default Severity WARNING Log Message Received a RADIUS Accounting STOP response with an Identifier mismatch. Ignoring this packet Explanation The unit received a response with an invalid Identifier mismatch. This can be the result of a busy network, causing accounting event re-sends.
2.47.12. failure_init_radius_accounting Chapter 2. Log Message Reference (ID: 03700012) Revision Context Parameters User Authentication 2.47.12. failure_init_radius_accounting (ID: 03700012) Default Severity ALERT Log Message Failed to send Accounting Start to RADIUS Accounting Server. Accounting will be disabled Explanation The unit failed to send an Accounting-Start event to the Accounting Server.
2.47.15. user_timeout (ID: 03700020) Chapter 2. Log Message Reference Recommended Action Verify that a route exists from the unit to the RADIUS Accounting server, and that it is properly configured. Revision Context Parameters User Authentication 2.47.15. user_timeout (ID: 03700020) Default Severity NOTICE Log Message User timeout expired, user is automatically logged out...
2.47.21. invalid_accounting_interim_server_response Chapter 2. Log Message Reference (ID: 03700053) Default Severity ALERT Log Message Did not receive a RADIUS Accounting Interim response. User statistics might not have been updated on the Accounting Server Explanation The unit did not receive a response to an Accounting-Interim event from the Accounting Server.
2.47.23. relogin_from_new_srcip (ID: Chapter 2. Log Message Reference 03700100) Context Parameters User Authentication 2.47.23. relogin_from_new_srcip (ID: 03700100) Default Severity WARNING Log Message User with the same username is logging in from another IP address, logging out current instance Explanation A user with the same username as an already authenticated user is logging in.
2.47.26. bad_user_credentials (ID: Chapter 2. Log Message Reference 03700104) Context Parameters User Authentication 2.47.26. bad_user_credentials (ID: 03700104) Default Severity NOTICE Log Message Unknown user or invalid password Explanation A user failed to log in. The entered username or password was invalid. Gateway Action None Recommended Action...
2.47.30. challenges_not_supported Chapter 2. Log Message Reference (ID: 03700108) Default Severity WARNING Log Message Denied access according to UserAuthRules rule-set Explanation The user is not allowed to authenticate according to the UserAuthRules rule-set. Gateway Action None Recommended Action None. Revision Context Parameters User Authentication 2.47.30.
2.47.33. ldap_session_new_out_of_memory Chapter 2. Log Message Reference (ID: 03700401) Explanation A user logged out, and is no longer authenticated. Gateway Action None Recommended Action None. Revision Context Parameters User Authentication 2.47.33. ldap_session_new_out_of_memory (ID: 03700401) Default Severity ALERT Log Message Out of memory while trying to allocate new LDAP session Explanation The unit failed to allocate a LDAP session, as it is out of memory.
2.47.43. disallow_clientkeyexchange Chapter 2. Log Message Reference (ID: 03700501) Parameters client_ip 2.47.43. disallow_clientkeyexchange (ID: 03700501) Default Severity ERROR Log Message SSL Handshake: Disallow ClientKeyExchange. Closing down SSL connection Explanation The SSL connection will be closed because there are not enough resources to process any ClientKeyExchange messages at the moment.
2.47.46. bad_changecipher_msg (ID: Chapter 2. Log Message Reference 03700504) Parameters client_ip 2.47.46. bad_changecipher_msg (ID: 03700504) Default Severity ERROR Log Message SSL Handshake: Bad ChangeCipher message. Closing down SSL connection Explanation The ChangeCipher message (which is a part of a SSL handshake) is invalid, and the SSL connection is closed.
2.47.50. unknown_ssl_error (ID: Chapter 2. Log Message Reference 03700508) 2.47.49. bad_alert_msg (ID: 03700507) Default Severity ERROR Log Message Bad Alert message. Closing down SSL connection Explanation The Alert message (which can be a part of a SSL handshake) is invalid, and the SSL connection is closed. Gateway Action ssl_close Recommended Action...
2.47.53. sent_sslalert (ID: 03700511) Chapter 2. Log Message Reference Default Severity ERROR Log Message Received SSL Alert. Closing down SSL connection Explanation A SSL Alert message was received during an established SSL connection, and the SSL connection will be closed. Gateway Action close Recommended Action...
2.48.4. odm_execute_action_none (ID: Chapter 2. Log Message Reference 05200004) Parameters filename description 2.48.4. odm_execute_action_none (ID: 05200004) Default Severity NOTICE Log Message Uploaded file (<filename>) could not be recognized as a known type. Explanation An uploaded file could not be recognized as a known type. Gateway Action None Recommended Action...
2.48.7. upload_certificate_fail (ID: Chapter 2. Log Message Reference 05200007) 2.48.7. upload_certificate_fail (ID: 05200007) Default Severity NOTICE Log Message Certificate data in file <filename>, could not be added to the configuration Explanation Certificate data could not be added to the configuration. Gateway Action None Recommended Action...
2.49.5. out_of_mac_profiles (ID: Chapter 2. Log Message Reference 03800005) Default Severity WARNING Log Message Unable to accommodate block request since out of IP profiles on <switch> Explanation There are no free IP profiles left on the switch. No more hosts can be be blocked/excluded on this switch.
2.49.8. failed_writing_zonededense_state_to_media Chapter 2. Log Message Reference (ID: 03800008) in profile <profile> Explanation Several attempts to create a rule in the switch has timed out. No more attempts will be made. Gateway Action no_rule Recommended Action Verify that the firewall is able to communicate with the switch. Revision Parameters type...
2.49.11. failed_to_erase_profile (ID: Chapter 2. Log Message Reference 03800011) <profile> Explanation Several attempts to erase a profile in the switch has timed out. No more attempts will be made. Gateway Action task_ignored Recommended Action Verify that the firewall is able to communicate with the switch. Revision Parameters type...
2.49.14. zd_block (ID: 03800014) Chapter 2. Log Message Reference Gateway Action task_ignored Recommended Action Verify that the firewall is able to communicate with the switch. Revision Parameters switch 2.49.14. zd_block (ID: 03800014) Default Severity WARNING Log Message ZoneDefense blocking host <host>. Alert Type: <type> Explanation A configured action of type [type] has triggered ZoneDefense to block the host [host] at the configured ZoneDefense switches.