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Copyright ©2008 Raritan Computer, Inc.
MX4-0E-E
June 2008
255-23-0000
Raritan Computer Inc.
400 Cottontail Lane
Somerset, NJ 08873
USA
Tel. 1-732-764-8886
Fax. 1-732-764-8887
Hsales@raritan.com
Hhttp://www.raritan.comH
Installation and Operation
Guide
MX48
MX416
MX432
Raritan Computer Europe, B.V.
Eglantierbaan 16
2908 LV Capelle aan den IJssel
The Netherlands
Tel. 31-10-284-4040
Fax. 31-10-284-4049
Hsales.europe@raritan.com
Hhttp://www.raritan.com
H
Raritan Computer Japan, Inc.
Kuga Building 7F
11-6, Kuramae 4-chome
Taitoo-ku, Tokyo 111-0051, Japan
Tel. 81-3-5833-6360
Fax. 81-3-5833-6336
sales.japan@raritan.com
Hhttp://www.raritan.co.jp
H
Raritan Computer Taiwan, Inc.
5F, 121, Lane 235,
Pao-Chiao Rd., Hsin Tien
Taipei Hsien, Taiwan, ROC
Tel. 886-2-8919-1333
Fax. 886-2-8919-1338
Hsales.asia@raritan.com
Hhttp://www.raritan.com.tw
H
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Related Manuals for Raritan MasterConsole MX48
Summary of Contents for Raritan MasterConsole MX48
- Page 1 Installation and Operation Guide MX48 MX416 MX432 Copyright ©2008 Raritan Computer, Inc. MX4-0E-E June 2008 255-23-0000 Raritan Computer Inc. Raritan Computer Europe, B.V. Raritan Computer Japan, Inc. Raritan Computer Taiwan, Inc. 400 Cottontail Lane Eglantierbaan 16 Kuga Building 7F 5F, 121, Lane 235,...
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Page 3: Fcc Information
, MasterConsole II, MasterConsole, and their respective logos are registered trademarks of Raritan Computer, Inc. PS/2, RS/6000, and PC/AT are registered trademarks of International Business Machines Corporation. Mac is a registered trademark of Apple Computer Inc. Sun is a registered trademark of Sun Microsystems. -
Page 5: Table Of Contents
Table of Contents Chapter 1: Getting Started ........................1 MasterConsole MX4 Overview ....................... 1 Product Features ............................ 1 Quick Installation and Test ........................2 On-Screen User Interface....................... 2 Chapter 2: Operating MasterConsole MX4 ..................... 3 Logging In ............................... 3 Selecting a Computer ..........................4 Customizing User Profile ........................ - Page 6 Connecting PC to MX .......................... 31 MCUpdate Operations.......................... 32 Running MCUpdate ................................32 Loading Firmware File ................................33 Activating the PC Communication Port..........................33 Updating MasterConsole MX ...............................34 Attachments..................................34 Appendix D: OverView Program ......................37 Introducing OverView ........................... 37 Installing OverView..........................37 OverView Operations ........................... 38 Running OverView................................38 Activate PC Communication and Login ..........................39 OverView FAQ’s ...........................
- Page 7 Table of Figures Figure 1 OSUI Menu Structure ........................3 Figure 2 Log-In Menu............................ 4 Figure 3 Selection Menu ..........................5 Figure 4 Selection Menu By Name ....................... 5 Figure 5 PublicView Only Message ......................6 Figure 6 PublicView Sign On ........................7 Figure 7 PublicView Sing Off ........................
- Page 8 Figure 49 MX4 Basic Configuration ......................53 Figure 50 MX4 4X64 Configuration......................54 Figure 51 MX4 4X256 Matrix Configuration....................55...
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Page 11: Chapter 1: Getting Started
Chapter 1: Getting Started MasterConsole MX4 Overview Congratulations on your purchase of Raritan Computer’s MasterConsole MX4! MX4 is a matrix KVM switch that enables up to four simultaneous users to select and operate connected computers. Each user will have exclusive control of any selected computer. -
Page 12: Quick Installation And Test
When the LCD displays a circulating “Raritan MX48: Base MX48” message, the unit is ready. 3. Locate user console cable—CCPnnF. Plug the DB25 connector to a user port on the back panel of the MX unit. -
Page 13: Chapter 2: Operating Masterconsole Mx4
2: O HAPTER PERATING ASTER ONSOLE Chapter 2: Operating MasterConsole MX4 This section describes how a user operates MX functions to access computers. Logging In You must first login to access the computers connected to the MX When the system is first turned on, the Log-in Menu is displayed on the monitor of each user console. (Figure 2). -
Page 14: Selecting A Computer
MX4 I ASTER ONSOLE NSTALLATION AND PERATION UIDE Selecting a Computer 1. Activate the on-screen user interface by pressing the <Scroll Lock> twice rapidly. The Selection Menu will be displayed (See Figure 3 & Figure 4.) 2. The Selection Menu lists channels sorted either by channel ID (Ch. ID) number or alphabetically by computer name. -
Page 15: Figure 5 Publicview Only Message
2: O HAPTER PERATING ASTER ONSOLE • Cyan—connected to a second-tier MX . The highlight bar skips this channel. • White—current status unknown − If the security class of a channel is shown in red, the channel cannot be selected due to security restrictions. -
Page 16: Customizing User Profile
MX4 I ASTER ONSOLE NSTALLATION AND PERATION UIDE Customizing User Profile The User Profile screen is for displaying your MX configuration and for setting / changing your preferred operating parameters (Figure 8). 1. Activate OSUI by pressing the hot-key <Scroll Lock> key twice rapidly. Press <F4>... -
Page 17: On-Screen User Interface Functions
2: O HAPTER PERATING ASTER ONSOLE viewed by any other user. If the administrator permits video sharing, the option is used for setting user preferences. Use the < > and < > keys to select the preferred mode: “Do Nothing”, “Follow User”, “Connect PC”, or “Notify”. - Page 18 MX4 I ASTER ONSOLE NSTALLATION AND PERATION UIDE...
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Page 19: Chapter 3: Administrator Functions
1. Log in to the system as admin or your user name, if you have administrator privileges. The Selection Menu will be displayed. • The default password for the login admin is “raritan” and is case sensitive. Press <F5> to access the Administration Menu. The Administration Menu displays user port connections (Figure 10). •... -
Page 20: System Configuration
. Type in the desired name of the device. This gives the device a unique and meaningful name, which is important if you have multiple MasterConsole units. The default names are Base MX416 and Base MX48. • Time Out: This is the amount of time—in minutes—before a user is logged out of the MX system or disconnected from a computer, if the user console is idle for that amount of time. -
Page 21: Figure 13 Continuous Sync Configuration
3: A HAPTER DMINISTRATOR UNCTIONS password unless the user or the administrator sets one. • KB Language Type: KB Language Type: The OSUI supports English, French, or German keyboard mapping. Use the < > and < > keys to select your keyboard type. •... -
Page 22: User Configuration
MX4 I ASTER ONSOLE NSTALLATION AND PERATION UIDE User Configuration The User Configuration Menu enables the administrator to add, delete, and edit user names and security rights (Figure 14). It also displays current connection status for each user. Figure 14 User Configuration Menu 1. -
Page 23: Channel Configuration
3: A HAPTER DMINISTRATOR UNCTIONS Channel Configuration The Channel Configuration Menu enables the administrator to edit the computer names, security classes, and individual scan rates associated with each channel (Figure 15). Any device—such as a computer or any MasterConsole unit—can be connected to MX channels. - Page 24 MX4 I ASTER ONSOLE NSTALLATION AND PERATION UIDE...
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Page 25: Chapter 4: Installing Mx4
4: I HAPTER NSTALLING Chapter 4: Installing MX4 Installation Configurations MasterConsole MX can be installed to control 8, 16, or 32 computers in a one-tier installation with 4 simultaneous users. To expand computer capacity, the MX can be cascaded with other MasterConsole units to create a two-tier installation that controls up to 256 computers. -
Page 26: Figure 18 Mx4 Back Panel
MX4 I ASTER ONSOLE NSTALLATION AND PERATION UIDE Figure 18 MX Back Panel 4. Connecting a computer to the MX • Using a Universal Cable Kit (CCPnnU), plug the 25-pin connector into one of the numbered channels on the MX back panel. -
Page 27: Two-Tier Installation
4: I HAPTER NSTALLING Two-Tier Installation In a two-tier installation, it is assumed that the base or first-tier unit is a MasterConsole MX . Any device such as a computer or MasterConsole unit— second- tier unit—can be connected to any MX channel. -
Page 28: Connecting A Masterconsole Ii C, X Or S Unit For Second-Tier Operation
MX4 I ASTER ONSOLE NSTALLATION AND PERATION UIDE Connecting a MasterConsole II C, X or S Unit for Second-Tier Operation 1. To program the MasterConsole II unit as a second tier, while powering on, presses the Channel #2 button on the front panel and hold for 3 seconds. -
Page 29: Connecting A Masterconsole P Model For Second-Tier Operation
Locate the unit’s firmware version: MDSP-nnn. If the firmware version is MDSP-1AC or higher (e.g., MDSP-1AD.), the unit is MasterView ready. If your MasterConsole P model is rack mounted, call Raritan Technical Support with the unit’s serial... - Page 30 MX4 I ASTER ONSOLE NSTALLATION AND PERATION UIDE 9. Press <F2> and confirm that the new MasterConsole device is displayed in purple on the proper channel in the Selection Menu (Figure 3). 10. Select the new MasterConsole device, and press <Enter>. Figure 22 Device Configuration Menu 1 11.
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Page 31: Figure 23 Device Configuration Menu 2
4: I HAPTER NSTALLING 19. Enter Y to save menu or N to re-edit. Figure 23 Device Configuration Menu 2 Figure 24 Device Configuration Menu 3... -
Page 33: Appendix A: Security Access And Publicview
A: S PPENDIX ECURITY CCESS AND UBLIC Appendix A: Security Access and PublicView Security Access Mode The MX provides administrators with four modes of security access in addition to the login security. Depending on your business and security needs, choose the option best suited to manage your system. Users with admin privileges are always able to access any computers regardless of the mode. -
Page 35: Appendix B: Mx4 Front Panel Controls
Recycle the power by turning the MX off and on to clear the error conditions. • If error persists, power down all computers and devices and then recycle the power again. • If error condition still persists, contact Raritan Technical Support for further assistance. -
Page 36: Normal Display
Where, Model=”MX48”, “MX416”, or “MX432”, and Unit Name is the device name of the unit. The default unit names are “Base MX48”, “Base MX416”, or “Base MX432”. The base unit device name can be changed using the System Configuration option of the administration menu. The second tier device... -
Page 37: Set Lcd Contrast
B: MX4 F PPENDIX RONT ANEL ONTROLS Set LCD Contrast The Set LCD Contrast function modifies the contrast level of the front panel LCD display. (See Figure 29.) To modify the LCD contrast: 1. Press the buttons to increase and decrease the contrast. 2. -
Page 38: Disable Password
If a front panel password has been established, the Logout function exits the current front panel operation and returns to password protected (Figure 33). A password is needed to gain control of the front panel functions. Perform steps 1-3 of Function Selection first. MX48 Ready Bye Now Figure 33 Logout 1. -
Page 39: Select Sync Type
B: MX4 F PPENDIX RONT ANEL ONTROLS Select Sync Type This function is disabled on models with Automatic Sync Setting feature. (See System Configuration page 12) The Select Sync Type function enables the MX to accommodate as many types of VGA monitors as possible, as some monitors may function erratically without continuous synchronization (Figure 34). -
Page 40: Display Firmware Version (Dsp Firmware Vsn)
MX4 I ASTER ONSOLE NSTALLATION AND PERATION UIDE Display Firmware Version (DSP Firmware Vsn) The Display Firmware Version function lets you review the version of control firmware running on your MX unit. See Figure 36. Perform steps 1-3 of Function Selection first. Ver: MXa2.10 Esc to Exit Figure 36 Display Firmware Version... -
Page 41: Appendix C: Mcupdate
C: MCU PPENDIX PDATE ROGRAM Appendix C: MCUpdate MCUpdate Overview MCUpdate is a Windows 95/98 based utility program designed to upload the MX firmware from a PC Windows environment into the MX unit. This section of the manual will guide you to install and run the MCUpdate program to update your MX with a new release of firmware. -
Page 42: Mcupdate Operations
Raritan Tech Support for assistance. 1. The MX unit must be running normally. Observe the LCD display, which will have a circulating Raritan message on the first line and scrolling user messages on the second line. -
Page 43: Loading Firmware File
C: MCU PPENDIX PDATE ROGRAM Loading Firmware File Load the MX firmware into the MCUpdate program memory. In the File Options section of the MCUpdate window click the button labeled Load Hex File. (Figure 39) In the pop up file Open dialog window, select MX4-nnn.hex, where nnn is a version number, then click the Open button. -
Page 44: Updating Masterconsole Mx
MX4 I ASTER ONSOLE NSTALLATION AND PERATION UIDE Updating MasterConsole MX MCUpdate will upload the firmware into the MX unit, replacing the older version stored in a flash memory chip. In the Update Commands Section (Figure 41), as a test procedure, click the button labeled Set/Check MX4 Serial Number to validate that MCUpdate and the MX unit are communicating properly. - Page 45 C: MCU PPENDIX PDATE ROGRAM...
- Page 46 MX4 I ASTER ONSOLE NSTALLATION AND PERATION UIDE...
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Page 47: Appendix D: Overview Program
D: O PPENDIX ROGRAM Appendix D: OverView Program Introducing OverView OverView is the PC Windows 95/98 program that provides an interface with the MasterConsole MX enabling the administrator to perform the following functions: • Maintenance of MX configuration data in a Windows environment. •... -
Page 48: Overview Operations
MX4 I ASTER ONSOLE NSTALLATION AND PERATION UIDE OverView Operations Running OverView From the Windows Start menu, select “MC OverView” from the Programs menu. Select “MC OverView” to begin the MX OverView program. (Figure 43) Figure 43 OverView Started Figure 44 Communication Control Panel... -
Page 49: Activate Pc Communication And Login
Click the OK button to continue. OverView will prompt you to login as an administrator (Figure 45). Enter an administrative user name and the password—admin/raritan—if needed, and then click the OK button. OverView will validate the admin name and password with the MX... -
Page 50: Figure 47 Edit User Profile
MX4 I ASTER ONSOLE NSTALLATION AND PERATION UIDE Figure 47 Edit User Profile... -
Page 51: Figure 48 Edit Device Profile
D: O PPENDIX ROGRAM Edit Device Profile Use this feature to change computer names and profiles, either on a base or tier MX , or second tier MasterConsole. To edit a computer, open the device list by clicking the square plus sign on the left of the MasterConsole name(s). Double click a computer or a MasterConsole from the list. -
Page 52: Overview Faq's
MX4 I ASTER ONSOLE NSTALLATION AND PERATION UIDE OverView FAQ’s After I began the OverView, I’m getting Make sure DB9 to RJ11 converter is plugged in to PC DB9 “MX4 device is not responding” after serial port properly, and the 4-wire telephone cable is clicking “Activate Port”. -
Page 53: Appendix E: Glossary
MasterConsole II models MCC4, MCC8, and MCC16. Channel The 25-pin connector identifying where a device is connected to the MX There are 8 channels on model MX48 units, and 16 channels on model MX416 units. Active A channel is active when a connected device is powered on. - Page 54 MX4 I ASTER ONSOLE NSTALLATION AND PERATION UIDE also Green Mode. PublicView Feature that controls the video sharing of a computer that is being selected and operated by another user. Remote KVM Module Optional unit that enables the MX to connect to computers or user consoles up to 325 feet away.
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Page 55: Appendix F: Troubleshooting
MasterConsole may have no display, become monochrome instead of color, or become unstable. If this is the case, you will need to provide a proper ID pattern for the display card. Call Raritan Computer Technical Support for help. - Page 56 MX , then some components are out of order. Contact your dealer or Raritan Computer for service. Unit does not operate in on- Replace keyboard.
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Page 57: Appendix G: Specifications
G: S PPENDIX PECIFICATIONS Appendix G: Specifications Models Model MX48 MX416 MX432 (8-channel model) (16-channel model) (32-channel model) Dimensions 17.0"(W) x 10.5"(D) x 17.0"(W) x 10.5"(D) x 17.0"(W) x 10.5"(D) x 1.75"(H) 3.5"(H) 7.0"(H) Weight 2.8 kg (6.1 lb.) 3.8 kg (8.4 lb.) 6.6 kg (14.4 lb.) -
Page 58: Console Cable: For Connecting Mx User Port To User Console
MX4 I ASTER ONSOLE NSTALLATION AND PERATION UIDE Console Cable: For connecting MX User Port to User Console PART NO. LENGTH CONNECTORS CCP06F 2' (0.6 M) DB25(F) to HD15(F), 2x mini-DIN6(F) CCP20F 6.5' (2 M) DB25(F) to HD15(F), 2x mini-DIN6(F) CCP40F 13' (3 M) DB25(F) to HD15(F), 2x mini-DIN6(F) -
Page 59: Accessories
1000 feet apart by means of a Category 5 UTP cable. The product consists of a transmitter/receiver pair. Category 5 UTP cable not included. BRKT1U 19" Rack Mount Bracket (for MX48)—1U BRKT2U 19" Rack Mount Bracket (for MX416)—2U BRKT4U 19”... -
Page 61: Appendix H: Mx 4 Configurations
H: C PPENDIX ONFIGURATIONS Appendix H: MX Configurations Basic: 4 Users and Up to 16 Computers Figure 49 MX Basic Configuration 4 Users and Up to 64 Computers Matrix Figure 50 MX 4x64 Configuration 4 Users and Up to 256 Computers Matrix Figure 51 MX 4x256 Matrix Configuration This configuration allows 4 users to access 256 computers. - Page 62 MX4 I ASTER ONSOLE NSTALLATION AND PERATION UIDE 255-23-0000...