Related Manuals for HP ProLiant DL580 Generation 2
Summary of Contents for HP ProLiant DL580 Generation 2
- Page 1 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide January 2004 (Fifth Edition) Part Number 230828-005...
- Page 2 Itanium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. UNIX is a registered trademark of The Open Group. Linux is a U.S. registered trademark of Linus Torvalds. HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide January 2004 (Fifth Edition) Part Number 230828-005...
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Page 3: Table Of Contents
Parts of the Memory Board....................... 2-17 Memory Board LEDs and Icons ....................... 2-18 DIMM Installation Requirements ..................... 2-22 Removing a Memory Board......................2-23 Removing a DIMM........................... 2-25 Installing a DIMM ..........................2-26 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide... - Page 4 System Board ............................4-3 SCSI Backplane Board ........................4-4 Memory Board ............................4-5 LEDs ................................4-6 Front Panel ............................4-7 QuickFind Diagnostic Display ......................4-8 Interlock Status............................4-9 Hot-Plug SCSI Hard Drive........................4-10 Hot-Plug Fan .............................4-12 Hot-Plug Power Supplies ........................4-13 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide...
- Page 5 Memory board LEDs and icons ......................2-18 2-16 Removing a memory board....................... 2-24 2-17 Removing a DIMM........................... 2-25 2-18 Installing a DIMM ..........................2-26 2-19 Installing a memory board ........................ 2-27 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide...
- Page 6 QuickFind Diagnostic Display LEDs ....................4-8 Interlock LEDs ............................4-9 Hot-plug SCSI hard drive LEDs......................4-10 Hot-plug fan LED..........................4-12 4-10 Hot-plug power supply LEDs......................4-13 4-11 External PCI-X Hot Plug LEDs ......................4-14 4-12 Network Interface Controller LEDs ....................4-15 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide...
- Page 7 Hot-Plug Mirrored Memory LEDs ....................2-21 Memory Board Icons ........................2-21 Memory LED States on a Properly Configured Memory Board ............2-28 ProLiant DL580 Generation 2 PCI-X Expansion Slots and Buses ........... 2-36 2-10 Recommended PCI-X Expansion Slot Population Order ..............2-39 Diagnostic Tools ..........................
- Page 8 Is the External Health LED Green?.....................5-6 Is the Internal Health LED Green? ......................5-7 Is the Monitor Displaying Information?....................5-8 Problems After Initial Boot .........................5-9 Troubleshooting Resources .......................5-12 System Unit Specifications........................6-1 viii HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide...
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Page 9: About This Guide
Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times. CAUTION: To properly ventilate the system, you must provide at least 7.6 cm (3.0 in) of clearance at the front and back of the server. HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide... -
Page 10: Where To Go For Additional Help
In the United States, call 1-800-345-1518. • In Canada, call 1-800-263-5868. For HP technical support: • In the United States and Canada, call 1-800-652-6672. • Outside the United States and Canada, refer to www.hp.com HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide... -
Page 11: Illustrated Parts Catalog
This chapter provides the illustrated parts breakdown and spare parts lists for the HP ProLiant DL580 Generation 2 server. Refer to Tables 1-1, 1-2, and 1-3 for the names of referenced spare parts. HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide... -
Page 12: Mechanical Components Exploded View
Illustrated Parts Catalog Mechanical Components Exploded View Figure 1-1: Mechanical components exploded view HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide... -
Page 13: Mechanical Components Spare Parts List
Front bezel 243669-001 SCSI hard drive blank 122759-001 Power supply blank 267133-001 Power supply, 800 W, hot-plug 192201-001 Cable management arm* 295792-001 Power cord retainer kit* 313825-001 * Not shown. HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide... -
Page 14: System Components Exploded View
Illustrated Parts Catalog System Components Exploded View Figure 1-2: System components exploded view HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide... -
Page 15: System Components Spare Parts List
Processor, Xeon MP, 3.0 GHz/4-MB L3* 352313-001 IMPORTANT: Mixing processor speeds and cache sizes is not supported. Processor power module (PPM) 266655-001 Power switch assembly 243670-001 * Not shown continued HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide... - Page 16 233345-001 72.8-GB SCSI hard drive, U320, hot-plug, 10K 289042-001 72.8-GB SCSI hard drive, U320, hot-plug, 15K 289243-001 146.8-GB SCSI hard drive, U320, hot-plug, 10K 289044-001 8X DVD-ROM drive* 268795-001 continued HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide...
- Page 17 Table 1-2: System Components Spare Parts List Item Description Spare Part Number Memory 256-MB DIMM (DDR SDRAM) 249674-001 512-MB DIMM (DDR SDRAM) 249675-001 1-GB DIMM (DDR SDRAM) 249676-001 2-GB DIMM (DDR SDRAM) 265791-001 * Not shown HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide...
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Page 18: Removal And Replacement Procedures
Removal and Replacement Procedures This chapter provides subassembly/module-level removal and replacement procedures for ProLiant DL580 Generation 2 servers. After completing all necessary removal and replacement procedures, run the Diagnostics Utility to be sure that all components operate properly. You need the following items for some procedures: •... -
Page 19: Symbols On Equipment
115 kg (253 lb), is over 2.1 m (7 ft) tall, and may become unstable when moved on its casters. Handle the rack from both sides as it rolls down the ramp from the pallet. Do not stand in front of the rack. HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide... -
Page 20: Server Warnings And Cautions
CAUTION: Do not operate the server for extended periods without the access panel. Operating the server without the access panel results in improper airflow and improper cooling that can lead to thermal damage. HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide... -
Page 21: Preparation Procedures
WARNING: Before lifting the server, remove all hot-plug power supplies and hard drives to reduce the weight. HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide... -
Page 22: Locating And Removing The Torx T-15 Tool
Removal and Replacement Procedures Locating and Removing the Torx T-15 Tool Many hardware procedures in the ProLiant DL580 Generation 2 server are toolless, but a few require the removal of Torx T-15 screws that have been installed for shipping or security reasons. -
Page 23: Extending The Server From The Rack
1. Loosen the thumbscrews that secure the server to the front of the rack. Figure 2-2: Loosening the front panel thumbscrews 2. Extend the server on the rack rails until the server rail-release latches engage. Figure 2-3: Extending the server from the rack HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide... -
Page 24: Returning The Server Back Into The Rack
3. To return the server to the rack, reach around the front of the server to press the rail-release levers at the front of both server rails and continue to slide the server into the rack. Figure 2-4: Returning the server back into the rack HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide... -
Page 25: Opening And Removing The Rear Access Panel
Removal and Replacement Procedures Opening and Removing the Rear Access Panel The ProLiant DL580 Generation 2 server has front and rear access panels that may need to be opened and removed to access the system board, processors, memory slots, expansion slots, and other internal components. -
Page 26: Opening The Rear Access Panel
Figure 2-6: Opening the rear access panel 6. Align the guide marks on the rear access panel and the chassis, and lift the rear access panel from the server. Figure 2-7: Removing the rear access panel HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide... -
Page 27: Removing The Front Access Panel
Press the release button located on the inside rear of the front access panel (1). b. Slide the front access panel toward the rear of the server (2). c. Remove the access panel (3). Figure 2-8: Removing the front access panel 2-10 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide... -
Page 28: Replacing The Access Panels
2. With even pressure, push the front access panel down and slide it toward the front of the server into the fitted slots. Figure 2-9: Replacing the front access panel 2-11 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide... -
Page 29: Lining Up The Guide Marks
5. With even pressure, push the rear access panel down and slide it toward the front of the server until it seats. Figure 2-11: Installing the rear access panel 6. Use the Torx T-15 tool to turn the locking screw clockwise to lock the latch. 2-12 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide... -
Page 30: Powering Down The Server
3. Extend the server from the rack. Refer to “Extending the Server from the Rack” i n this chapter. 4. Remove the cables from the cable management arm and unplug the cables from the rear of the server. 2-13 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide... -
Page 31: Removing The Server From The Rack
Figure 2-12: Removing the server from the rack 6. Place the server on a sturdy, level surface. Reverse steps 1 through 4 to install the server into the rack. 2-14 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide... -
Page 32: Memory
For more information about requirements and procedures for using Hot-Add functionality, refer to the HP ProLiant DL580 Generation 2 and HP ProLiant ML570 Generation 2 Server Hot-Add Memory booklet on the Documentation CD or the Compaq Reference Library on www.hp.com... -
Page 33: Memory Board Slot Locations
Use Figure 2-13 and Table 2-1 to identify the memory board slots on the system board. Figure 2-13: Memory board slots Table 2-1: Memory Board Slots Item Description Memory board slot 1 Memory board slot 2 2-16 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide... -
Page 34: Parts Of The Memory Board
DIMM slot 4, bank A (populated) DIMM slot 5, bank B DIMM slot 6, bank B DIMM slot 7, bank B DIMM slot 8, bank B LEDs Locking switch Release latches Ejector levers 2-17 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide... -
Page 35: Memory Board Leds And Icons
DIMM is installed. 10-13 Amber Memory error has occurred on this DIMM. Flashing Configuration error has occurred. amber All LEDs Flashing CAUTION: Memory board is in use; relock it amber immediately. 2-18 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide... -
Page 36: Online Spare Memory Leds
DIMM is installed. 10-13 Amber Memory error has occurred on this DIMM. Flashing Configuration error has occurred. amber All LEDs Flashing CAUTION: Memory board is in use; relock it amber immediately. 2-19 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide... -
Page 37: Single-Board Mirrored Memory Leds
DIMM is installed. Amber Memory error has occurred on this DIMM. Flashing amber Configuration error has occurred. All LEDs Flashing amber CAUTION: Memory board is in use; relock it immediately. 2-20 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide... -
Page 38: Hot-Plug Mirrored Memory Leds
Memory board is unlocked, and is only hot-pluggable if the Ready to Hot Plug LED is on. Note: The icon at which the memory board switch is pointed indicates whether the memory board is locked or unlocked. 2-21 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide... -
Page 39: Dimm Installation Requirements
IMPORTANT: If memory board slot 1 Bank B is not populated, the system automatically switches to advanced ECC memory and displays an error message during POST. NOTE: When configured for online spare memory, the memory board has no hot-plug capabilities. 2-22 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide... -
Page 40: Removing A Memory Board
1. If the server is not configured for hot-plug mirrored memory, you must power down the server. Refer to “Powering Down the Server” in this chapter. Hot-plug replacement procedure: If the server is configured for hot-plug mirrored memory, skip to step 2. 2-23 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide... -
Page 41: Removing A Memory Board
Hot-plug replacement procedure: While the memory board with the failed or degraded DIMM is being replaced, the system continues to read and write from the operational memory board. Figure 2-16: Removing a memory board 2-24 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide... -
Page 42: Removing A Dimm
2. Place the memory board on a level, nonconductive surface. 3. Open the DIMM slot latches (1). 4. Remove the DIMM from the DIMM slot (2). Figure 2-17: Removing a DIMM 2-25 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide... -
Page 43: Installing A Dimm
IMPORTANT: The bottom edge of the DIMM is keyed to fit into the DIMM slot only one way. 2. Press the DIMM firmly into the slot (1). 3. Push the latches into place (2). Figure 2-18: Installing a DIMM 2-26 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide... -
Page 44: Installing A Memory Board
Hot-plug procedure: If the server is configured for hot-plug mirrored memory or Hot- Add functionality, skip to step 7. 5. Configure the memory. Refer to “Conf iguring the Memory” in this chapter. 2-27 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide... -
Page 45: Configuring The Memory
Advanced Memory Protection white paper on the ProLiant website at www.hp.com 2. Remove the memory board. Refer to “Rem oving a Memory Board” in this ch apter. 2-28 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide... - Page 46 Once the memory has been tested, re-enable POST Speed Up for faster system boot, if desired. IMPORTANT: To reconfigure the memory mode after initial setup, you must reboot the system and enter RBSU. 2-29 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide...
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Page 47: Hot-Plug Procedures
2. Pull the drive blank out of the drive cage (2). Figure 2-20: Removing a drive blank NOTE: Keep the blank for future use. Reverse steps 1 and 2 to replace a drive blank. 2-30 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide... -
Page 48: Hot-Plug Scsi Hard Drives
Also, do not power up the server before powering up the drive enclosure. If these ordering rules are not followed, the Smart Array controller may mark the drives in this enclosure as failed, resulting in permanent data loss. 2-31 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide... -
Page 49: Removing A Hot-Plug Scsi Hard Drive
Figure 2-21: Removing a hot-plug SCSI hard drive IMPORTANT: Always populate hard drive bays starting with the lowest SCSI ID. Reverse steps 1 through 3 to replace a hot-plug SCSI hard drive. 2-32 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide... -
Page 50: Power Supply Blank
3. Remove the power supply blank from the server (3). Figure 2-22: Removing a power supply blank NOTE: Keep the power supply blank for future use. Reverse steps 1 through 3 to replace a power supply blank. 2-33 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide... -
Page 51: Hot-Plug Power Supplies
If second power supply is not installed, the system must be powered down to remove the power supply. CAUTION: Hot-plug power supplies for the ProLiant DL580 Generation 2 server are keyed to be sure that only 800-W hot-plug power supplies can be installed in the server. The handles on 800-W power supplies are black to distinguish them from other power supplies. -
Page 52: Pci And Pci-X Hot Plug Expansion Boards
• PCI-X Hot Plug software support for each operating system is available online. For more information, refer to the PCI Hot Plug Administrator’s Guide on the Documentation CD. 2-35 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide... -
Page 53: Pci-X Slot Locations
Removal and Replacement Procedures The ProLiant DL580 Generation 2 server includes six PCI-X expansion slots. Use Figure 2-24 and Table 2-9 to identify each slot. Figure 2-24: PCI-X slot locations Table 2-9: ProLiant DL580 Generation 2 PCI-X Expansion Slots and... -
Page 54: Pci-X Hot Plug Button
4. When the power LED for the slot is off, disconnect any cables connected to the selected expansion board. 5. Press the PCI-X retaining clip until it locks in the open position, releasing one side of the board. Figure 2-26: Pressing the PCI-X retaining clip 2-37 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide... -
Page 55: Removing A Pci-X Hot Plug Expansion Board
8. Lift the expansion board release handle to disengage the board from the slot (3). 9. Remove the board from the slot (4). Reverse steps 1 through 9 to replace the expansion board. Figure 2-27: Removing a PCI-X Hot Plug expansion board 2-38 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide... -
Page 56: Performance Balancing
5-6-3-4-1-2 For more information about PCI-X bus architecture and numbering, refer to the white paper, PCI Bus Numbering in a Windows NT Environment, on the product website at www.hp.com 2-39 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide... -
Page 57: Hot-Plug Fans
Hot-Plug Fans CAUTION: Do not attempt to remove and replace a fan as a hot-plug procedure unless the fan zone is redundant. For more information, refer to the HP ProLiant DL580 Generation 2 Server Setup and Installation Guide. To remove a hot-plug fan: 1. -
Page 58: Non-Hot-Plug Procedures
2-41 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide... -
Page 59: Slimline Drives
IMPORTANT: For the diskette drive to be bootable, it must be installed in the top slimline drive bay. For the CD-ROM or DVD-ROM drive to be bootable, it must be installed in the bottom slimline drive bay. 2-42 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide... -
Page 60: Front Bezel
6. Using the T-15 Torx tool, remove the six screws on the exterior of the chassis (1) and the two screws on the interior of the chassis next to the slimline drive bays (2). Figure 2-30: Removing the exterior and interior chassis screws 2-43 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide... -
Page 61: Disengaging The Locking Tabs And Removing The Front Bezel
(1). 8. Remove the front bezel (2). Figure 2-31: Disengaging the locking tabs and removing the front bezel Repeat steps 1 through 8 to replace the front bezel. 2-44 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide... -
Page 62: Power Button/Led Assembly
6. Push on the locking tab until the opposite side comes out (2). Figure 2-32: Removing the power button/LED assembly Reverse steps 1 through 6 to replace the power button/LED assembly. 2-45 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide... -
Page 63: Processor Air Baffle
5. Squeeze both ends of the baffle to release the tabs (1). 6. Lift the processor air baffle from the chassis (2). Figure 2-33: Removing the processor air baffle Reverse steps 1 through 6 to replace the processor air baffle. 2-46 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide... -
Page 64: Processor Power Modules
5. Remove the processor air baffle. Refer to “Processor A ir Baffle” in t his chapter. 6. Loosen the thumbscrew on the processor retaining bracket (1). 7. Open the processor retaining bracket (2). Figure 2-34: Opening the processor retaining bracket 2-47 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide... -
Page 65: Removing A Ppm
Reverse steps 1 through 8 to replace a PPM. IMPORTANT: When installing a PPM, be sure the key slot in the PPM is aligned with the key in the slot. 2-48 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide... -
Page 66: Processors
5. Loosen the thumbscrew on the processor retaining bracket (1). 6. Open the processor retaining bracket (2). Figure 2-36: Opening the processor retaining bracket 7. Remove the PPM. Refer to “Processor Po wer Modules (PPMs)” in this chapter. 2-49 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide... -
Page 67: Removing The Processor/Heatsink Assembly
IMPORTANT: Mixing processor speeds and cache sizes is not supported. CAUTION: Before closing the processor retaining bracket, be sure that the processor locking lever is closed. Forcing the bracket shut may damage the processor or the processor socket. 2-50 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide... -
Page 68: Non-Hot-Plug Pci-X Expansion Boards
4. Disconnect any cables connected to the expansion board. 5. Press the PCI-X retaining clip until it stays in the open position. Figure 2-38: Pressing the PCI-X retaining clip 2-51 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide... -
Page 69: Removing An Expansion Board From A Non-Hot-Plug Slot
7. Swing the latch back to unlock the expansion board (2). 8. Remove the board from the slot (3). Figure 2-39: Removing an expansion board from a non-hot-plug slot Reverse steps 1 through 8 to replace an expansion board. 2-52 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide... -
Page 70: Pci-X Expansion Board Basket
8. Slide the entire basket toward the front of the server and lift the basket out of the chassis (3). Figure 2-40: Removing the expansion board basket Reverse steps 1 through 8 to replace the expansion board basket. 2-53 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide... -
Page 71: Pci-X Hot Plug Board
8. Repeat step 8 for the six PCI-X slots and the PCI-X Hot Plug board will be exposed. 9. Reverse steps 1 through 9 to replace the PCI-X Hot Plug board. 2-54 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide... -
Page 72: Scsi Cables
6. Disconnect the SCSI cables from the PCI-X expansion boards (2). Figure 2-42: Disconnecting SCSI cables from the backplane and expansion boards Reverse steps 1 through 6 to replace or install the SCSI cables. 2-55 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide... -
Page 73: Front Fan Cage
11. Loosen the three thumbscrews that secure the front fan cage to the chassis (1). 12. Lift the front fan cage from the chassis (2). Figure 2-43: Removing the front fan cage Reverse steps 1 through 12 to replace the front fan cage. 2-56 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide... -
Page 74: Pass-Through Board
7. Lift the pass-through board straight up and out of the chassis (2). Figure 2-44: Removing the pass-through board Reverse steps 1 through 7 to replace the pass-through board connector. 2-57 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide... -
Page 75: Diagnostics Display Board And Lightpipe
Figure 2-45: Removing the removable media board 12. Lift the board out gently, being careful of the slimline drive bay connector. Reverse steps 1 through 12 to replace the removable media board. 2-58 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide... -
Page 76: Rear Fan Cage
7. Loosen the two thumbscrews that secure the rear fan cage to the chassis (1). 8. Remove the rear fan cage from the chassis (2). Figure 2-46: Removing the rear fan cage Reverse steps 1 through 8 to replace the rear fan cage. 2-59 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide... -
Page 77: Battery-Backed Write Cache Assembly
9. Remove the processor air baffle. Refer to “Processor A ir Baffle” in t his chapter. 10. Remove the front fan cage. Refer to “Front Fan Cage” in this chapter. 2-60 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide... -
Page 78: Removing The Bbwc Enabler And 5I Plus Memory Module
(2). Figure 2-47: Removing the BBWC enabler and 5i Plus Memory Module Reverse steps 1 through 12 to replace the BBWC Enabler and 5i Plus Memory Module. 2-61 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide... -
Page 79: Scsi Backplane
7. Loosen the thumbscrew (1). 8. Remove the SCSI backplane from the chassis (2). Figure 2-48: Removing the SCSI backplane Reverse steps 1 through 8 to replace the SCSI backplane. 2-62 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide... -
Page 80: System Battery
4. Remove the memory boards. Refer to “R emoving a Memory Board” in this ch apter. 5. Locate the battery on the system board. Figure 2-49: Locating the battery on the system board 2-63 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide... -
Page 81: Removing The Battery From The System Board
CAUTION: Loss of BIOS settings occurs when the system battery is removed. BIOS settings must be reconfigured whenever the battery is replaced. Power up the server and run RBSU. 2-64 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide... -
Page 82: System Board
9. Remove the pass-through board. Refer to “Pass-Through Board” in this chapter. 10. Remove the SCSI backplane. Refer to “ SCSI Backplane” in this chapter. 11. Remove the BBWC assembly. Refer to “Ba ttery-Backed Write Cache Assembly” in this chapter. 2-65 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide... -
Page 83: Unscrewing The Thumbscrews And Sliding The System Board
14. Slide the system board toward the front of the unit (3). Figure 2-51: Unscrewing the thumbscrews and sliding the system board IMPORTANT: When handling the system board, place your hands only on the two handles. 2-66 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide... -
Page 84: Removing The System Board From The Chassis
Reverse steps 1 through 18 to replace the system board. IMPORTANT: The server serial number must be re-entered through RBSU after replacing the system board. Refer to the “Re-entering the Server Serial Number” section. 2-67 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide... -
Page 85: Ac Filter Cable Assembly
20. Remove the BBWC assembly. Refer to “Ba ttery-Backed Write Cache Assembly” in this chapter. 21. Remove the system board. Refer to “S ystem Board” l ocated in this chapter. 2-68 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide... -
Page 86: Cutting The Cable Tie-Wraps
23. Remove the seven cable clips: a. Lift to disengage the cable clip (1). b. Slide the clip forward, and lift it off the chassis (2). Figure 2-54: Removing the cable clips 2-69 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide... -
Page 87: Removing The Power Supply Connectors
28. Slide the assembly into the chassis, and then lift the assembly out of the chassis (2). Figure 2-56: Removing the AC filters Reverse steps 1 through 28 to replace the AC filter cable assembly. 2-70 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide... -
Page 88: Re-Entering The Server Serial Number
5. Press the Escape key to close the menu. 6. Press the Escape key to exit RBSU. 7. Press the F10 key to confirm exiting RBSU. The server will automatically reboot. 2-71 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide... -
Page 89: Diagnostic Tools
Diagnostic Tools This chapter is an overview of software and firmware diagnostic tools that are available for configuring, monitoring, and managing the HP ProLiant DL580 Generation 2 servers. HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide... -
Page 90: Diagnostic Tools
Documentation CD. dedicated Lights-Out port on the rear panel of the server. Accessed through a standard browser from anywhere, the iLO capabilities will not require any unique software applications to use. HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide... - Page 91 SmartStart CD. SmartStart CD to create support diskettes. You can create support diskettes for specific configuration needs or for software that cannot be used directly from the SmartStart CD. HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide...
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Page 92: Connectors, Leds, And Switches
Connectors, LEDs, and Switches This chapter explains the location and function of system connectors, internal and external LEDs, and system switches. Connectors Use this section to identify system connectors for service procedures. HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide... -
Page 93: Rear Panel
Rear Unit Identification LED switch Torx T-15 tool PCI-X Hot Plug slots 3 through 6 PCI-X non-hot-plug slot 2 (NIC with RJ-45 Ethernet connector) PCI-X non-hot-plug slot 1 AC inlet (primary) AC inlet (secondary) HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide... -
Page 94: System Board
Out Edition II Board connector PCI-X Hot Plug board 10 Hot-plug fan 4 Hot-plug fan 6 connector 11 Hot-plug fan 7 Hot-plug fan 5 12 Power Processor Module (PPM) 1 Battery HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide... -
Page 95: Scsi Backplane Board
Connectors, LEDs, and Switches SCSI Backplane Board Figure 4-3: SCSI backplane board connectors Table 4-3: SCSI Backplane Board Connectors Item Description SCSI channel B SCSI simplex/duplex switch SCSI channel A HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide... -
Page 96: Memory Board
DIMM slot 3, bank A (populated) DIMM slot 4, bank A (populated) DIMM slot 5, bank B DIMM slot 6, bank B DIMM slot 7, bank B DIMM slot 8, bank B HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide... -
Page 97: Leds
Connectors, LEDs, and Switches LEDs The ProLiant DL580 Generation 2 server contains several sets of LEDs that indicate the status and settings of hardware components. This section discusses the types and locations of the following LEDs: • Front panel •... -
Page 98: Front Panel
Amber = Redundant power supply failure Off = System off Power Green = On Amber = Off (auxiliary power only) Off = Power cord not attached to the server or power supply failure HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide... -
Page 99: Quickfind Diagnostic Display
Connectors, LEDs, and Switches QuickFind Diagnostic Display A new feature on the ProLiant DL580 Generation 2 server set of is the LEDs that are located on the front access panel. These LEDs enable you to quickly diagnosis a problem with a component in the server simply by referring to the top of the system. -
Page 100: Interlock Status
Figure 4-7 and Table 4-7 identify the location and status of each of the LEDs. NOTE: Interlock components are required for the system to power up. IMPORTANT: ProLiant DL580 Generation 2 servers are not equipped with chassis door or access panel interlocks. Figure 4-7: Interlock LEDs... -
Page 101: Hot-Plug Scsi Hard Drive
On = Drive activity Off = No drive activity Online status Flashing = Online activity Off = No online activity Fault status Flashing = Fault-process activity Off = No fault-process activity 4-10 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide... -
Page 102: Hot-Plug Scsi Hard Drive Led Combinations
The drive is online and configured as part of an array. On or Do not remove the drive. Removing a drive during flashing this process will cause data loss. The drive is online and being accessed. 4-11 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide... -
Page 103: Hot-Plug Fan
Connectors, LEDs, and Switches Hot-Plug Fan In ProLiant DL580 Generation 2 servers, the seven hot-plug system fans are installed as dual-fan assemblies. Each assembly is monitored by an LED attached to the system board and read from the top of the assembly inside the chassis. -
Page 104: Hot-Plug Power Supplies
(2) Fault LED Status Description Green Amber No AC power No AC power to power supply or power supply failure Standby mode Blinking Normal operations Blinking Current limit exceeded 4-13 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide... -
Page 105: Pci-X Hot Plug
4-12 and Tables 4-11 and 4-12 identify the location and status of each of the LEDs. Figure 4-11: External PCI-X Hot Plug LEDs Table 4-11: External PCI-X Hot Plug LEDs Item Description Power LED (green) Fault LED (amber) 4-14 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide... -
Page 106: Network Interface Controller
Activity LED Blinking = Brief bursts of data detected on the port On = Streams of data detected on the port Off = No data detected on the port 4-15 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide... -
Page 107: Internal Pci Hot Plug Leds And Button
Off = You may replace or remove a board in this slot only. PCI Hot Plug button (port) Note: If the any of the LEDs indicates an error, refer to the HP ProLiant DL580 Generation 2 Server Setup and Installation Guide for information on PCI-X technology and troubleshooting. -
Page 108: Battery-Backed Write Cache Enabler
If neither LED blinks after 15 seconds, it is safe to remove the cable from the battery module. When the server is on, review the POST message before plugging or unplugging the cable from the module. 4-17 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide... -
Page 109: Memory Board
Memory board is not seated properly or locking switch is not engaged; memory board can be removed safely. Flashing amber CAUTION: Memory board is in use; relock it immediately. 4-18 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide... -
Page 110: Online Spare Memory Leds
Memory board is not seated properly or locking switch is not engaged; memory board can be removed safely. Flashing amber CAUTION: Memory board is in use; relock it immediately. 4-19 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide... -
Page 111: Single-Board Mirrored Memory Leds
Memory board is not seated properly or locking switch is not engaged; memory board can be removed safely. Flashing amber CAUTION: Memory board is in use; relock it immediately 4-20 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide... -
Page 112: Hot-Plug Mirrored Memory Leds
Memory board is not seated properly or locking switch is not engaged; memory board can be removed safely. Flashing amber CAUTION: Memory board is in use; relock it immediately. 4-21 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide... -
Page 113: Internal Diagnostic Display
For more information on iLO, refer to the Integrated Lights-Out User Guide. 5i Plus For more information on 5i Plus, refer to the Smart Array 5i Plus Controller User Guide 4-22 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide... -
Page 114: System Board Switches
Setting and checking the system board switches is an important part of the overall troubleshooting process. 4-23 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide... -
Page 115: System Maintenance Switch (Sw4)
Clears all configuration information from nonvolatile RAM • Prevents system nonvolatile RAM from accepting configuration changes • Prepares the server to accept ROMPaq disaster recovery operations Figure 4-17: System maintenance switch (SW4) 4-24 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide... -
Page 116: System Maintenance Switch (Sw4)
BIOS enabler Open (off) BIOS is disabled. Closed (on) BIOS is enabled. Hot spare boot Open (off) enabler Hot spare boot is disabled. Closed (on) Hot spare boot is enabled. 4-25 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide... -
Page 117: System Id Switch (Sw7)
Figure 4-18: System ID switch (SW7) Table 4-21: System ID Switch (SW7) Position Default Function Description Settings 1 through 3 Chassis ID Used to allow 8 ID combinations, if used as another system. 4-26 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide... -
Page 118: Ilo/Spread Spectrum Switch (Sw8)
Normal administrator full Closed (on) access to the iLO processor. Override Spread Open (off) spectrum Clock spread enabler spectrum is disabled. Closed (on) Clock spread spectrum is enabled. 4-27 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide... -
Page 119: Non-Maskable Interrupt (Nmi) Switch
NMI event by pressing a dump switch. The NMI event allows a hung system to become responsive. The ProLiant DL580 Generation 2 server is equipped with an NMI switch that, when pushed, performs a memory dump before performing a hard reset. -
Page 120: Rear Unit Identification Led Switch
Figure 4-21: Rear Unit Identification LED switch The rear unit identification LED switch (1) indicates the following conditions: • Blue = The switch is activated. • Off = The switch is deactivated. 4-29 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide... -
Page 121: Nc7770 Pci-X Gigabit Server Adapter Jumper
Enable position while the firmware is updated. Figure 4-22: NC7770 PCI-X Gigabit Server Adapter jumper settings 4-30 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide... -
Page 122: Troubleshooting
HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide... -
Page 123: When The Server Does Not Start
9. View the monitor for the following messages; be sure the system meets the minimal hardware requirements and is powered up during normal operations: a. ProLiant logo b. BIOS information HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide... - Page 124 10. The operating system loads to complete the boot process. If the server completes POST and attempts to load the operating system, go to the “Problems After Initial Boot” section in this chapte r. HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide...
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Page 125: Diagnostic Steps
If no, refer to Table 5-5. Question 5: If yes, use the POST messages for further diagnosis. Refer to Table H-6 for details. Is the monitor displaying information? If no, refer to Table 5-6. HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide... -
Page 126: Is The System Power Led Off?
Power On/Standby button. Refer to Table 5-3. Note: For LED locations and functions, refer to Chapter 4, “Connectors, LEDs, and Switches.” For cabling configurations, refer to the setup and installation guide. HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide... -
Page 127: Is The System Power Led Green?
If the external health LED is green, refer to Table H-5. Note: For LED locations and functions, refer to Chapter 4, “Connectors, LEDs, and Switches.” For cabling configurations, refer to the setup and installation guide. HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide... -
Page 128: Is The Internal Health Led Green?
Memory board is missing. Add the memory board. If the internal health LED is green, refer to Table H-6. Note: For LED locations and functions, refer to Chapter 4, “Connectors, LEDs, and Switches.” HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide... -
Page 129: Is The Monitor Displaying Information?
Guide for a complete description of each POST error message. CAUTION: Clearing non-volatile RAM (NVRAM) deletes the configuration information, and data loss could occur if the operation is not performed properly. HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide... -
Page 130: Problems After Initial Boot
Existing software is causing Run the System Erase Utility. Read the conflict. Caution at the end of this table. Refer to the instructions in the HP Servers Troubleshooting Guide. continued HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide... - Page 131 Information you need to collect when diagnosing software problems and to provide when contacting support • Instructions on how to upgrade the operating system and its drivers • Information about available recovery options and advice on minimizing downtime 5-10 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide...
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Page 132: Rompaq Disaster Recovery
IMPORTANT: The ROMPaq will flash both sides of the redundant ROM. This process may take up to ten minutes. 12. Wait until the server emits three rising beeps, indicating the completion of the ROM flash process. 13. Restart the server. 5-11 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide... -
Page 133: Other Information Resources
Other Online Documentation Product Bulletin QuickSpecs OS Support Matrix For additional information on warranties and service and support upgrades (CarePaq services), visit the product website at www.hp.com 5-12 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide... -
Page 134: Specifications
Specifications This chapter provides specifications for the HP ProLiant DL580 Generation 2 server. Table 6-1: System Unit Specifications Dimensions Height 17.6 cm (6.88 in) Width 48.3 cm (19.0 in) Depth 67.3 cm (26.5 in) Weight 29.9 kg, minimum (66 lb, minimum) 44.5 kg, maximum (98 lb, maximum) -
Page 135: Index
PCI-X Hot Plug board 4-3 processor 1 4-3 rear panel 4-2 grounding x RILOE II 4-3 grounding plug ix SCSI backplane board 4-4 grounding, procedures 2-1 system board 4-3 Index-1 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide... - Page 136 2-53 PCI-X Hot Plug 4-14 PCI-X Hot Plug 2-35 QuickFind diagnostic display 4-8 PCI-X Hot Plug button rear unit identification 4-29 illustrated 2-37 single-board mirrored memory 4-20 using 2-35 Index-2 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide...
- Page 137 2-4 switches 4-23 removing system components part numbers 1-5 Battery-Backed Write Cache (BBWC) system components, illustrated 1-4 assembly 2-60 System Erase Utility 5-9 DIMM 2-25 system ID switch 4-26 Index-3 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide...
- Page 138 5-10 websites 5-12 NVRAM 5-8 weight, warning 2-13 power 5-6 work area recommendations 2-1 PPM 5-7 wrist strap, using 2-1 problems after initial boot 5-9 processor 5-7 Index-4 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide...