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Brother HL-3140CW User Manual
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Brother HL-3140CW User Manual

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Download this manual See also: User Manual
User's Guide
Brother Color Printer
HL-3140CW
HL-3150CDW
HL-3170CDW
For visually-impaired users
You can read this manual with Screen Reader 'text-to-speech' software.
You must set up the hardware and install the driver before you can use the machine.
Please use the Quick Setup Guide to set up the machine. You can find a printed copy in the box.
Please read this User's Guide thoroughly before you use the machine.
Please visit us at http://solutions.brother.com/ where you can get product support, the latest driver updates and utilities,
and answers to frequently asked questions (FAQs) and technical questions.
Note: Not all models are available in all countries.
Version 0
UK/IRE

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Summary of Contents for Brother HL-3140CW

  • Page 1 Please use the Quick Setup Guide to set up the machine. You can find a printed copy in the box. Please read this User’s Guide thoroughly before you use the machine. Please visit us at http://solutions.brother.com/ where you can get product support, the latest driver updates and utilities, and answers to frequently asked questions (FAQs) and technical questions.
  • Page 2 This Guide provides information for using AirPrint to PDF file / Brother Solutions Center print from OS X v10.7.x, 10.8.x, your iPhone, iPod at http://solutions.brother.com/ touch, iPad, or other iOS device to your Brother machine without installing a printer driver.

  • Page 3: Using The Documentation

    Using the documentation Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine. Symbols and conventions used in the documentation The following symbols and conventions are used throughout the documentation. WARNING WARNING indicates a potentially hazardous situation which, if not avoided, could result in death or serious injuries.

  • Page 4: Table Of Contents

    Table of Contents Printing Methods About this Machine ............................1 Front view and Back view........................1 Acceptable paper and other print media....................2 Recommended paper and print media ....................2 Type and size of paper ........................2 Handling and using special paper .......................4 Unprintable area when printing from a computer ................7 Loading paper............................8 Loading paper and print media......................8 Loading paper in the standard paper tray....................8...
  • Page 5 General Information Control panel ............................81 Control panel overview ........................81 LED indications..........................83 Machine status messages .........................83 Menu table............................84 Reprinting documents..........................97 Reprinting the last job........................97 How to reprint the last job........................97 Printing Secure data ..........................98 Secure data ............................98 How to print Secure data ........................98 Security features............................99 Secure Function Lock 2.0........................99 Setting Lock............................99...
  • Page 6 Appendix Machine specifications...........................186 General............................186 Print media ............................188 Printer ..............................189 Interface............................190 Network (LAN) ..........................191 Computer requirements........................192 Important information for choosing your paper................193 Consumable Items...........................194 Brother numbers ............................195 Index...

  • Page 7: Printing Methods

    Printing Methods About this Machine Front view and Back view 1 Face-down output tray support flap (support flap) 2 Control panel with a Liquid Crystal Display (LCD) 3 Manual feed slot cover 4 Paper tray 5 Face-down output tray 6 Manual Feed Slot 7 Top cover 8 Back cover (Face-up output tray when open) 9 AC power connector...

  • Page 8: Acceptable Paper And Other Print Media

    Printing Methods Acceptable paper and other print media Print quality may vary according to the type of paper you are using. You can use the following types of print media: plain paper, thin paper, thick paper, thicker paper, bond paper, recycled paper, labels, envelopes or Glossy paper (see Print media on page 188).
  • Page 9 Printing Methods Paper capacity of the paper trays Paper size Paper types No. of sheets Paper Tray A4, Letter, Legal, B5 (JIS), Plain paper, Thin paper and up to 250 sheets (Tray 1) Executive, A5, Recycled paper (80 g/m A5 (Long Edge), A6, Folio Manual feed slot Width: Plain paper, Thin paper,...

  • Page 10: Handling And Using Special Paper

    • that is multipart or carbonless • that is designed for inkjet printing If you use any of the types of paper listed above, they may damage your machine. This damage is not covered under any Brother warranty or service agreement.
  • Page 11 Printing Methods Envelopes Most envelopes can be used with your machine. However, some envelopes may have feed and print-quality problems because of the way they have been made. Envelopes should have edges with straight, well-creased folds. Envelopes should lie flat and not be of baggy or flimsy construction. Use only quality envelopes from a supplier who understands that you will be using the envelopes in a laser machine.
  • Page 12 • with each side folded as shown in figure below If you use any of the types of envelopes listed above, they may damage your machine. This damage may not be covered under any Brother warranty or service agreement. Labels Most labels can be used with your machine.

  • Page 13: Unprintable Area When Printing From A Computer

    Printing Methods Unprintable area when printing from a computer The figures below show maximum unprintable areas. The unprintable areas may vary depending on the paper size or settings in the application you are using. Usage Document Top (1) Left (2) Size Bottom (3) Right (4)

  • Page 14: Loading Paper

    Printing Methods Loading paper Loading paper and print media The machine can feed paper from the standard paper tray or the manual feed slot. When you put paper into the paper tray, note the following:  If your application software supports paper size selection on the print menu, you can select it through the software.
  • Page 15 Printing Methods While pressing the green paper-guide release levers (1), slide the paper guides to fit the paper you are loading in the tray. Make sure that the guides are firmly in the slots. Fan the stack of paper well to avoid paper jams and misfeeds.
  • Page 16 Printing Methods Put paper in the tray and make sure: The paper is below the maximum paper mark ( ) (1).  Over filling the paper tray will cause paper jams.  The side to be printed on is face down. ...
  • Page 17 Printing Methods Choose the following settings from each drop-down list of the printer driver. Paper Size  Letter Legal Executive JIS B5 Folio A5 Long Edge For the acceptable paper sizes, see Type and size of paper on page 2. ...

  • Page 18: Loading Paper In The Manual Feed Slot

    Printing Methods Loading paper in the Manual feed slot (For the recommended paper to use, see Acceptable paper and other print media on page 2.) NOTE The machine turns on the Manual Feed mode when you put paper in the manual feed slot. Printing on plain paper, thin paper, recycled paper or bond paper from the Manual feed slot Lift up the support flap (1) to prevent paper from sliding off the face-down output tray, or remove each page as soon as it comes out of the machine.
  • Page 19 Printing Methods Use both hands to slide the manual feed slot paper guides to the width of the paper that you are going to use. Use both hands to push one sheet of paper firmly into the manual feed slot until the top edge of the paper presses against the paper feed rollers.
  • Page 20 Printing Methods Choose the following settings from each drop-down list of the printer driver. Paper Size  Width: 76.2 to 216 mm Length: 116 to 355.6 mm Customized paper size ® Define your original paper size by choosing User Defined... in Windows printer driver, PostScript Custom Page Size in BR-Script ®...
  • Page 21 Printing Methods Printing on thick paper, labels, envelopes and glossy paper from the Manual feed slot When the back cover (face-up output tray) is pulled down, the machine has a straight paper path from the manual feed slot through to the back of the machine. Use this paper feed and output method when you want to print on thick paper, labels, envelopes or glossy paper.
  • Page 22 Printing Methods Open the manual feed slot cover. Use both hands to slide the manual feed slot paper guides to the width of the paper that you are going to use.
  • Page 23 Printing Methods Use both hands to push one sheet of paper firmly into the manual feed slot until the top edge of the paper presses against the paper feed rollers. Continue pressing the paper against the rollers for about two seconds, or until the machine grabs the paper and pulls it in further.
  • Page 24 Printing Methods Choose the following settings from each drop-down list of the printer driver. Paper Size  (For printing on thick paper, labels or glossy paper) Letter Legal Executive A5 Long Edge JIS B5 3 x 5 Folio Customized paper size (For printing envelopes) Com-10 Monarch...
  • Page 25 Printing Methods After the LCD shows Manual Feed, return to step e to put in the next sheet of paper. (For printing envelopes only) When you have finished printing, reset the two grey levers that you pulled down in step b back to their original positions.

  • Page 26: 2-Sided Printing

    Printing Methods 2-sided printing ® The supplied printer drivers all enable 2-sided printing. (Windows Users) For more information about how to choose the settings, see the Help text in the printer driver. Guidelines for printing on both sides of the paper ...

  • Page 27: Automatic 2-Sided Printing (Hl-3150Cdw And Hl-3170Cdw)

    Printing Methods Automatic 2-sided printing (HL-3150CDW and HL-3170CDW) If you are using the Macintosh Printer Driver, see 2-sided Printing on page 71. ® Automatic 2-sided printing with the Windows printer driver Choose the following settings from each menu of the printer driver. ...
  • Page 28 Printing Methods ® Automatic 2-sided printing with the BR-Script printer driver for Windows Choose the following settings from each menu of the printer driver.  Paper Size  Media Type Plain Paper Recycled Paper Thin Paper  Paper Source Tray1 Manual Feed ...

  • Page 29: Manual 2-Sided Printing

    Printing Methods Manual 2-sided printing ® The BR-Script printer driver for Windows does not support manual 2-sided printing. If you are using the Macintosh Printer Driver, see Manual 2–sided Printing on page 71. ® Manual 2-sided printing with the Windows printer driver Choose the following settings from each drop-down list of the printer driver.

  • Page 30: Driver And Software

     CUPS printer driver For more information and to download the printer driver for Linux please visit your model page at http://solutions.brother.com/ or use the link on the CD-ROM we have supplied. Depending on Linux distributions, the driver may not be available or it may be released after the initial release of your model.

  • Page 31: Printing A Document

    From your application, choose the Print command. If any other printer drivers are installed on your computer, choose Brother HL-XXXX series (where XXXX is your model name) as your printer driver from the Print or Print Settings menu in your software application, and then click OK or Print to begin printing.

  • Page 32: Printer Driver Settings

    Driver and Software Printer driver settings You can change the following printer settings when you print from your computer: BR-Script printer Macintosh Printer BR-Script printer ® Windows printer driver for Driver driver for driver Macintosh ® Windows (HL-3170CDW (HL-3170CDW only) only) Paper Size Orientation...

  • Page 33: Windows

    2008R2) Click the (Start) button, and then click Devices and Printers. Right-click the Brother HL-XXXX series icon (where XXXX is your model name) and select Printer properties (Properties), and Brother HL-XXXX series if necessary. The printer properties dialog box appears.

  • Page 34: Features In The Windows ® Printer Driver

    Driver and Software ® Features in the Windows printer driver For more information, see the Help text in the printer driver. NOTE ® • The screens in this section are from Windows 7. The screens on your PC will vary depending on your operating system.
  • Page 35 Driver and Software Paper Size From the drop-down box choose the Paper Size you are using. Orientation Orientation selects the position of how your document will be printed (Portrait or Landscape). Portrait (Vertical) Landscape (Horizontal) Copies The copies selection sets the number of copies that will be printed. Collate ...

  • Page 36: Print Quality

    Driver and Software NOTE • When using ordinary plain paper 60 to 105 g/m choose Plain Paper. When using heavier weight paper or rough paper choose Thick Paper or Thicker Paper. For bond paper, choose Bond Paper. • When you are using envelopes, choose Envelopes. If the toner is not fixed to the envelope correctly when Envelopes has been selected, choose Env.

  • Page 37: Settings Dialog Box

    Driver and Software Document Type Use Document Type to automatically select the optimal settings for printing the relevant type of data.  Document (Standard) Use this mode for printing a combination of graphics and text.  Photo / Image Use this mode for printing photos or images. ...
  • Page 38 Driver and Software Improve Grey Colour  You can improve the image quality of a shaded area.  Enhance Black Printing If a black graphic does not print correctly, choose this setting.  Improve Thin Line You can improve the image quality of thin lines. ...
  • Page 39 Driver and Software 2-sided / Booklet To print a booklet or do 2-sided printing, use this function.  None Disable 2-sided printing.  2-sided / 2-sided (Manual) To do 2-sided printing, use these options. • 2-sided (HL-3150CDW and HL-3170CDW) The machine prints on both sides of the paper automatically. •...
  • Page 40 Driver and Software Booklet / Booklet (Manual)  Use this option to print a document in booklet format using 2-sided printing; it will arrange the document according to the correct page number and allow you to fold at the centre of the print output without having to change the order of the page numbers.

  • Page 41: Print Preview

    Driver and Software Print Preview Preview a document before it is printed. If you check the Print Preview check box the Print Preview Viewer window will open before printing starts.  Page List Area (1) The Page List Area displays the page numbers for the actual pages that will be printed. If you chose a page in this list, a preview of the print results for the page will be displayed in the Preview Area.

  • Page 42: Advanced Tab

    Driver and Software Advanced tab Change the tab settings by clicking the following selections: Scaling (1)   Reverse Print (2)  Use Watermark (3)  Header-Footer Print (4)  Toner Save Mode (5)  Secure Print (6)  Administrator (7) ...

  • Page 43: Watermark Settings

    Driver and Software Use Watermark Put a logo or text to your document as a watermark. Choose one of the preset Watermarks, or use a bitmap file that you have created. Check Use Watermark, and then click the Settings... button. Watermark Settings ...
  • Page 44 Driver and Software • Title Enter an appropriate title for the watermark. • Text Enter your Watermark Text into the Text box, and then choose the Font, Style, Size and Choose Colour..• Bitmap Enter the file name and location of your bitmap image in the File box, or click Browse to search for the file.
  • Page 45 Driver and Software Header-Footer Print When this feature is enabled, it will print the date and time on your document from your computer’s system clock and the PC login user name or the text you entered. Click Settings to customize. ...
  • Page 46 Driver and Software Administrator Administrators have the authority to limit access to functions such as scaling and watermark.  Password Type the password in this box. NOTE Click Set Password... to change the password.  Copies Lock Locks the Copies selection in the Basic tab to prevent users from printing multiple copies. ...

  • Page 47: User Authentication

    Driver and Software User Authentication If you are restricted from PC Print by the Secure Function Lock 2.0 feature, you must set your ID and PIN in the User Authentication Settings dialog box. Click Settings in User Authentication and enter your ID and PIN.
  • Page 48 Driver and Software Colour Calibration The output density of each colour may vary depending on the temperature and humidity of the environment the machine is in. This setting helps you to improve colour density by letting the printer driver use the colour calibration data stored in your machine.
  • Page 49 Driver and Software Sleep Time When the machine does not receive data for a certain period of time, it enters Sleep mode. In Sleep mode, the machine acts as though it were turned off. When you choose Printer Default, the timeout setting will be reset to the specific time set at the factory;...
  • Page 50 Driver and Software Skip Blank Page If Skip Blank Page is selected, the printer driver detects blank pages and excludes them from printing. NOTE This option does not work when you choose the following options: • Use Watermark • Header-Footer Print •...

  • Page 51: Print Profiles Tab

    Driver and Software Print Profiles tab Print Profiles are editable presets designed to give you quick access to frequently used printing configurations.  Print profile list box (1) Delete Profile (2)  Always show Print Profiles tab first (3)  ...
  • Page 52 Driver and Software Delete Profile Click the Delete Profile button to display the Delete Profile dialog box. You can delete any of the profiles you have added. Choose your profile from the print profile list box. Click Delete. The selected profile will be deleted.

  • Page 53: Device Settings Tab

    Driver and Software Device Settings tab NOTE To access the Device Settings tab, see Accessing the printer driver settings on page 27. The printer driver detects and displays the machine's serial number and paper size setting for the paper tray when you click the Auto Detect button.

  • Page 54: Support

    Click Support... in the Printing Preferences dialog box.  Brother Solutions Center (1) The Brother Solutions Center (http://solutions.brother.com/) is a website offering information about your Brother product including FAQs (Frequently Asked Questions), User’s Guides, driver updates and tips for using your machine.
  • Page 55 Driver and Software Original Supplies Website (2)  You can visit our website for original Brother supplies by clicking this button.  Brother CreativeCenter (3) You can visit our website for free and easy online solutions for business and home users by clicking this button.

  • Page 56: Features In The Br-Script3 Printer Driver (Postscript ® 3™ Language Emulation)

    Printing Preferences NOTE You can access the Printing Preferences dialog box by clicking Preferences... in the General tab of the Brother HL-XXXX BR-Script3 Properties dialog box. Layout tab  You can change the layout by choosing the settings for Orientation, Print on Both Sides (2-sided), Page Order and Pages Per Sheet.
  • Page 57 Driver and Software • Pages Per Sheet The Pages Per Sheet selection can reduce the image size of a page by allowing multiple pages to be printed on one sheet of paper. Choose Booklet to print a document in the booklet style. •...
  • Page 58 Driver and Software Secure Print tab  Secure documents are documents that are password protected when they are sent to the machine. Only the people who know the password will be able to print them. Since the documents are secured at the machine, you must enter the password using the control panel of the machine to print them.

  • Page 59: Advanced Options

    Driver and Software Advanced options Access the Advanced options by clicking the Advanced... button on the Layout tab or Paper/Quality tab. Choose the Paper Size and Copy Count (1).  Paper Size From the drop-down box choose the Paper Size you are using. ...
  • Page 60 Driver and Software Change settings by choosing a setting in the Printer Features list (3):  Print Quality Choose one of the following print quality settings. • Normal (600 x 600 dpi) 600 dpi class. Recommended for ordinary printing. Good print quality with good print speed. •...
  • Page 61 Driver and Software Toner Save Mode  Conserve toner use with this feature. When you set Toner Save Mode to On, print appears lighter. The default setting is Off. NOTE We do not recommend Toner Save Mode for printing Photo or greyscale images. ...
  • Page 62 Driver and Software Improve Grey Colour  You can improve the image of a shaded area.  Enhance Black Printing If a black graphic does not print correctly, choose this setting.  Halftone Screen Lock Stops other applications from modifying the Halftone settings. The default setting is On. ...
  • Page 63 Driver and Software Ports tab To change the port where your machine is connected or the path to the network machine you are using, choose or add the port you want to use.

  • Page 64: Uninstalling The Printer Driver

    • After uninstalling, we recommend that you restart your computer to remove files that were in use during the uninstall. Click the Start button, point to All Programs, Brother, and then to your machine name. Click UnInstall. Follow the instructions on the screen.

  • Page 65: Status Monitor

    Check the device status at any time by double-clicking the icon in the tasktray or by choosing Status Monitor located in Start/All Programs/Brother/HL-XXXX on your computer. ® ®...
  • Page 66 Popup on Error lets you know if there is a problem with a device that your computer is monitoring. The default setting is On. To turn off Popup on Error, right-click the Brother Status Monitor icon or window and deselect the Popup on Error check box.

  • Page 67: Macintosh

    Select the Paper Size, Orientation and Scale. From an application such as TextEdit, click File, then Page Setup. Make sure Brother HL-XXXX (where XXXX is your model name.) is chosen in the Format For pop-up menu. Select change the settings for...
  • Page 68 Driver and Software From an application such as TextEdit, click File, then Print to start printing. (For Mac OS X v10.6.8)  For more page setup options, click the disclosure triangle beside the Printer pop-up menu. NOTE Save the current settings as a preset by choosing Save As from the Presets drop-down list.
  • Page 69 Driver and Software (For OS X v10.7.x and 10.8.x)  For more page setup options, click the Show Details button. NOTE Save the current settings as a preset by choosing Save Current Settings as Preset... from the Presets drop-down list.

  • Page 70: Choosing Printing Options

    Driver and Software Choosing printing options To control special printing features, choose Print Settings from the Print dialog box. For the details of available options, see the following descriptions of each option. Cover Page You can choose the following cover page settings: ...
  • Page 71 Driver and Software Layout  Pages per Sheet The Pages per Sheet selection can reduce the image size of a page by allowing multiple pages to be printed on one sheet of paper.  Layout Direction When you specify the pages per sheet, you can also specify the direction of the layout. ...
  • Page 72 Driver and Software Secure Print  Secure Print: Secure documents are documents that are password protected when they are sent to the machine. Only the people who know the password will be able to print them. Since the documents are secured at the machine, you must enter the password using the control panel of the machine to print them.

  • Page 73: Print Settings

    Driver and Software Print Settings Choose your settings in the Print Settings list:  Media Type Select one of the following media types: • Plain Paper • Thin Paper • Thick Paper • Thicker Paper • Bond Paper • Envelopes •...
  • Page 74 Driver and Software NOTE The print speed will change depending on the print quality setting you choose. Higher print quality takes longer to print, while lower print quality takes less time to print.  Color / Mono Choose the appropriate Colour/Mono setting: •...
  • Page 75 Driver and Software Advanced print settings When you click the triangle mark (c) beside Advanced, the advanced print settings appear.  Toner Save Mode Conserve toner use with this feature. When you set Toner Save Mode to On, print appears lighter. The default setting is Off.

  • Page 76: Color Settings

    Driver and Software Improve Print Output  This feature allows you to improve a print quality problem. • Reduce Paper Curl If you choose this setting, the paper curl may be reduced. If you are printing only a few pages, you do not need to choose this setting. We recommend that you change the printer driver setting in Media Type to a thin setting.
  • Page 77 Driver and Software 2-sided Printing  Automatic 2–sided Printing (HL-3150CDW and HL-3170CDW) Select Layout. Choose Long-Edge binding or Short-Edge binding in Two-Sided. Manual 2–sided Printing  Select Paper Handling. • Choose Even Only and Print. Reload the printed paper into the tray (blank side face down in Tray 1 or Manual Feed Slot).

  • Page 78: Features In The Br-Script3 Printer Driver (Postscript ® 3™ Language Emulation)

    Driver and Software ® Features in the BR-Script3 printer driver (PostScript 3™ language emulation) This section introduces the distinctive operations of the BR-Script3 printer driver. For the basic operations of the BR-Script3 printer driver, see Features in the printer driver (Macintosh) on page 61 for Page Setup, Cover Page, Paper Source and Layout.

  • Page 79: Printer Features

    Driver and Software Printer Features Feature Sets: General 1  Print Quality Select one of the following resolutions from the Print Quality drop-down list. • Normal 600×600 dpi. Recommended for ordinary printing. Good print quality with reasonable print speeds. • Fine 2400 dpi class.
  • Page 80 Driver and Software Toner Save Mode  You can conserve toner using this feature. When you check Toner Save Mode, your print appears lighter. The default setting is Off. NOTE We do not recommend Toner Save Mode for printing Photo or greyscale images. ...
  • Page 81 Driver and Software Feature Sets: General 2  Improve Gray Colour You can improve the image of a shaded area.  Enhance Black Printing If a black graphic does not print correctly, choose this setting.  Halftone Screen Lock Stops other applications from modifying the Halftone settings. The Default setting is On. ...
  • Page 82 Driver and Software Secure Print Secure documents are documents that are password protected when they are sent to the machine. Only the people who know the password will be able to print them. Since the documents are secured at the machine, you must enter the password using the control panel of the machine to print them.

  • Page 83: Removing The Printer Driver

    Driver and Software Removing the printer driver Log in as an ‘Administrator’. From the Apple menu, choose System Preferences. Click Print & Fax or Print & Scan , then choose the printer you want to remove and remove it by clicking the - button. Click Delete Printer.

  • Page 84: Status Monitor

    The Status Monitor utility is a configurable software tool for monitoring the status of the machine; it lets you see error messages such as paper empty or paper jam at pre-set update intervals and access the Web Based Management utility. Check the device status by launching Brother Status Monitor following these steps: ...
  • Page 85 Brother Status Monitor icon in the dock. Quitting the window Click Brother Status Monitor in the menu bar and then choose Quit Status Monitor from the pop-up menu. Web Based Management (Network Connection only) Access the Web Based Management System by clicking the machine icon on the Status Monitor screen. A standard Web Browser can be used to manage your machine using HTTP (Hyper Text Transfer Protocol).

  • Page 86: Software

    Driver and Software Software Software for networks For information about network utility software, see Network User's Guide: Network features...

  • Page 87: General Information

    General Information Control panel This machine has one Liquid Crystal Display (LCD), eight keys and two Light Emitting Diodes (LEDs) on the control panel. The LCD is a 16 character single-line display. Control panel overview The illustration is based on HL-3170CDW. 1 LCD Displays messages to help you set up and use your machine.
  • Page 88 General Information 3 Menu Keys: a or b ( + or -) Press to scroll through the menus and options. Press to enter numbers and increase the number. You can enter numbers in two ways. Press a or b to move up or down one number at a time, or hold down a or b to move faster.

  • Page 89: Led Indications

    General Information LED indications The LEDs are lights that show the machine's status. Data LED (Green) LED indication Meaning Data is in the machine's memory. Blinking The machine is receiving or processing data. There is no remaining data in the memory. Error LED (Orange) LED indication Meaning...

  • Page 90: Menu Table

    General Information Menu table How to access the menu mode Press any of the Menu keys (a, b, OK or Back) to take the machine offline. Scroll through each menu level by pressing a or b for the direction you want. Press OK when the option you want appears on the LCD.
  • Page 91 General Information Machine Info. Submenu 1 Submenu 2 Menu Options Descriptions Selections Print Settings - Prints the Printer Settings page. Print NetSetting - Prints the Network Configuration Report. Print WLANReport - Prints the result of wireless LAN connectivity diagnosis. Prints the test page. Test Print Prints the demonstration sheet.
  • Page 92 General Information Machine Info. (continued) Submenu 1 Submenu 2 Menu Options Descriptions Selections Shows the remaining life for each toner cartridge. Parts Life Toner Life Black(BK) For example, if the remaining life for the black toner Cyan(C) cartridge is 20%, the LCD shows as follow. Magenta(M) - BK oonnnnnnnn Yellow(Y)
  • Page 93 General Information Paper Tray Submenu Options Descriptions On / Off* Chooses whether to feed paper manually. Manual Feed On(Long Bind) / Chooses whether to print on both sides of the 2-sided On(Short Bind) / Off* paper. (HL-3150CDW and HL-3170CDW) Any* / Letter / Legal / A4 / Chooses the size of paper you loaded in the Tray1 Size Executive / JIS B5 / A5 /...
  • Page 94 General Information General Setup Submenu Menu Selections Options Descriptions English* / Français... Changes the LCD language for your Local Language country. 0 / 1 / 2 / 3* / 4 / 5 / ... Min Sets the time to return to Power Ecology Sleep Time Save mode.
  • Page 95 General Information Print Menu Submenu Menu Selections Options Descriptions Auto* / HP LaserJet / Chooses the emulation mode you Emulation use. BR-Script 3 (HL-3170CDW) On / Off* Select this setting if you want the Auto Continue machine to automatically clear paper size errors.
  • Page 96 General Information Print Menu (continued) Submenu Menu Selections Options Descriptions I000 / ... / I059* / ... / I071 Sets the font number. HP LaserJet Font No. 0.44 / ... / 10.00* / ... / Sets the font pitch. (HL-3170CDW) Font Pitch 99.99 The Font Pitch menu will appear...
  • Page 97 CAPT Technology) for optimal print quality when printing a PS file created by a non-Brother PS driver. Colours and photos will appear clearer and more accurate. Print speed will be slower. The factory settings are shown in Bold with an asterisk.
  • Page 98 General Information Network Menu Submenu 1 Submenu 2 Menu Selections Options Descriptions Auto* / Static / RARP / Chooses the IP method that Wired LAN TCP/IP Boot Method BOOTP / DHCP best suits your needs. (HL-3150CDW Enter the IP address. IP Address ###.###.###.### HL-3170CDW)
  • Page 99 General Information Network Menu (continued) Submenu 1 Submenu 2 Menu Selections Options Descriptions Auto* / Static / RARP / Chooses the IP method that WLAN TCP/IP Boot Method BOOTP / DHCP best suits your needs. Enter the IP address. IP Address ###.###.###.### (000.000.000.000)* Enter the Subnet mask.
  • Page 100 General Information Network Menu (continued) Submenu 1 Submenu 2 Menu Selections Options Descriptions Active(11n) / Shows wireless Ethernet link WLAN WLAN Status Status Active(11b) / status. (Continued) (Appears only Active(11g) / when Wired LAN Active WLAN Enable WLAN OFF / AOSS Active / is On Connection Fail Strong / Medium / Weak /...
  • Page 101 General Information Network Menu (continued) Submenu 1 Submenu 2 Menu Selections Options Descriptions Shows SSID of Group Owner. Wi-Fi Direct Device Info. SSID (Continued) (Continued) When the machine is not connected, the LCD shows Not Connected. Shows the IP Address of your IP Address machine.
  • Page 102 General Information Color Correction Submenu Options Descriptions Normal* / Low / Off Sets the interval time you want to carry out the Frequency colour calibration and the auto registration. Carry out calibration to revise the colours. ColorCalibration Calibrate Set the calibration parameters back to the default Reset settings.

  • Page 103: Reprinting Documents

    General Information Reprinting documents Reprinting the last job Reprint the data from the last print job without sending it from the computer again. NOTE • The Reprint function is not available when Secure Function Lock 2.0 is On. (For more information about Secure Function Lock 2.0, see Network User's Guide: Secure Function Lock 2.0) •...

  • Page 104: Printing Secure Data

    General Information Printing Secure data Secure data Secure documents are protected by a password and only those people who know the password will be able to print the document. The machine will not print the document when you send it for printing. To print the document, you must use the control panel of the machine (with the password).

  • Page 105: Security Features

    • Make a careful note of your password. If you forget it, you will have to reset the password stored in the machine. For information about how to reset the password call Brother customer service or your local Brother dealer.
  • Page 106 General Information Changing your Setting Lock password Turn Setting Lock off before you change the password (see Turning Setting Lock on/off on page 100). Press a or b to choose General Setup. Press OK. Press a or b to choose Setting Lock. Press OK. Press a or b to choose Set Password.

  • Page 107: Ecology Features

    General Information Ecology features Toner Save Save toner by using this feature. When you set Toner Save to On, the print appears lighter. The default setting is Off. Press a or b to choose General Setup. Press OK. Press a or b to choose Ecology. Press OK. Press a or b to choose Toner Save.

  • Page 108: Auto Power Off

    General Information Auto Power Off If the machine is in Deep Sleep mode for a certain length of time, it will go into Power Off mode automatically. To start printing, press and hold down on the control panel and then send the print data. You can choose how long the machine must be in Deep Sleep mode before it goes into Auto Power Off mode, by following these steps: Press a or b to choose General Setup.

  • Page 109: Colour Correction

    General Information Colour Correction Frequency Set how often the colour correction (Colour Calibration and Auto Registration) occurs. The factory setting is Normal. The colour correction process consumes some amount of the toner. Press a or b to choose Color Correction. Press OK. Press a or b to choose Frequency.

  • Page 110: Auto Registration

    General Information Auto Registration Adjust the print position of each colour automatically. If solid areas of colour or images have cyan, magenta or yellow fringes, use the auto-registration feature to correct the problem. Press a or b to choose Color Correction. Press OK. Press a or b to choose Auto Regist..

  • Page 111: Routine Maintenance

    You will need to replace the consumable items when the machine indicates that the life of the consumable is over. You can replace the following consumable items by yourself. Using non-Brother supplies is not recommended and may affect the print quality, hardware performance, and machine reliability.
  • Page 112 Routine Maintenance The following messages appear on the LCD in the Ready mode. These messages provide advanced warnings to replace the consumable items before they reach their end of life. To avoid any inconvenience, you may want to buy spare consumable items before the machine stops printing. LCD messages Consumable Approximate life...
  • Page 113 Waste toner box See page 132 WT-220CL Replace WT Box 50,000 pages Fuser unit Call your dealer or Brother Customer Service Replace Fuser 50,000 pages for a replacement fuser unit. Paper feeding kit Call your dealer or Brother Customer Service...
  • Page 114 • Go to http://www.brother.com/original/index.html for instructions on how to return the used toner cartridge to the brother collection program. If you choose not to return your used toner cartridge, please discard the used toner cartridge according to local regulations, keeping it separate from domestic waste. If you have questions, call your local waste disposal office (see Product Safety Guide: Recycling information in accordance with the WEEE (2002/96/EC) and Battery (2006/66/EC) Directives).

  • Page 115: Replacing The Toner Cartridges

    • It is a good idea to keep a new toner cartridge ready for use when you see the Toner Low warning. • To ensure high quality printing, we recommend that you use only Brother Original toner cartridges. When you want to buy toner cartridges, please call Brother customer service or your local Brother dealer.
  • Page 116 Routine Maintenance Replacing the toner cartridges Make sure that the machine is turned on. Open the top cover until it locks in the open position.
  • Page 117 Routine Maintenance Take out the toner cartridge and drum unit assembly for the colour shown on the LCD. WARNING HOT SURFACE After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts of the machine.
  • Page 118 Routine Maintenance IMPORTANT • We recommend that you place the toner cartridge and drum unit assembly on a clean, flat surface with a piece of disposable paper underneath it in case you accidentally spill or scatter toner. • To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration.
  • Page 119 • Go to http://www.brother.com/original/index.html for instructions on how to return your used consumable items to the Brother collection program. If you choose not to return your used consumable, please discard the used consumable according to local regulations, keeping it separate from domestic waste. If you have questions, call your local waste disposal office (see Product Safety Guide: Recycling information in accordance with the WEEE (2002/96/EC) and Battery (2006/66/EC) Directives).
  • Page 120 • If an unpacked drum unit is exposed to direct sunlight (or room light for long periods of time), the unit may be damaged. • Brother machines are designed to work with toner of a particular specification and will work to a level of optimum performance when used with Brother Original toner cartridges. Brother cannot guarantee this optimum performance if toner or toner cartridges of other specifications are used.
  • Page 121 Routine Maintenance Put the new toner cartridge firmly into the drum unit until you hear it lock into place. If you install it correctly, the green lock lever on the drum unit will lift automatically. NOTE Make sure you installed the toner cartridge correctly or it may separate from the drum unit. Clean the corona wire inside the drum unit by gently sliding the green tab from left to right and right to left several times.
  • Page 122 Routine Maintenance Repeat step c and step h to clean each of three remaining corona wires. NOTE When you clean the corona wires, you do not have to remove the toner cartridge from the drum unit. Slide the toner cartridge and drum unit assembly into the machine. Make sure that you match the toner cartridge colour to the same colour label on the machine.
  • Page 123 Routine Maintenance Close the top cover of the machine. NOTE After replacing the toner cartridge, DO NOT turn off the machine or open the top cover until the LCD shows Ready.

  • Page 124: Replacing The Drum Units

    The four drum units are nearing the end of their rated life and will require replacement. We recommend you keep Brother Original drum units ready for installation. Buy a new drum unit set (DR-241CL) and have it ready before you get a Replace Drums message.
  • Page 125 The four drum units have exceeded their rated life. Please replace each drum unit with a new one. We recommend Brother Original drum units be installed at this time. After replacement, reset each drum counter for each drum unit replaced by following the instructions included with the new drum units.
  • Page 126 Routine Maintenance Replacing the drum units IMPORTANT • While removing the drum unit, handle it carefully because it may contain toner. If toner scatters on your hands or clothes, immediately wipe or wash it off with cold water. • Every time you replace the drum unit, clean the inside of the machine (see Cleaning and Checking the machine on page 139).
  • Page 127 Routine Maintenance WARNING HOT SURFACE After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts of the machine. IMPORTANT • We recommend that you place the toner cartridge and drum unit assembly on a clean, flat surface with a piece of disposable paper underneath it in case you accidentally spill or scatter toner.
  • Page 128 Routine Maintenance Push down the green lock lever and take the toner cartridge out of the drum unit. WARNING • DO NOT put a toner cartridge or a toner cartridge and drum unit assembly into a fire. It could explode, resulting in injuries.
  • Page 129 • Go to http://www.brother.com/original/index.html for instructions on how to return your used consumable items to the Brother collection program. If you choose not to return your used consumable, please discard the used consumable according to local regulations, keeping it separate from domestic waste. If you have questions, call your local waste disposal office (see Product Safety Guide: Recycling information in accordance with the WEEE (2002/96/EC) and Battery (2006/66/EC) Directives).
  • Page 130 Routine Maintenance Put the toner cartridge firmly into the new drum unit until you hear it lock into place. If you install the cartridge correctly, the green lock lever on the drum unit will lift automatically. NOTE Make sure you install the toner cartridge correctly or it may separate from the drum unit. Clean the corona wire inside the drum unit by gently sliding the green tab from left to right and right to left several times.
  • Page 131 Routine Maintenance Repeat step c and step g to clean each of three remaining corona wires. NOTE When you clean the corona wires, you do not have to remove the toner cartridge from the drum unit. Slide the toner cartridge and drum unit assembly into the machine. Make sure you match the toner cartridge colour to the same colour label on the machine.
  • Page 132 Routine Maintenance Close the top cover of the machine. When you replace the drum unit with a new one, you need to reset the drum counter. Instructions of how to do this can be found in the box your new drum unit came in.

  • Page 133: Replacing The Belt Unit

    Routine Maintenance Replacing the belt unit Model Name: BU-220CL A new belt unit can print approximately 50,000 A4 or Letter size single-sided pages. Belt End Soon Belt End Soon If the LCD shows Belt End Soon, it means the belt unit is near the end of its life. Buy a new belt unit and have it ready before you get a Replace Belt message.
  • Page 134 Routine Maintenance Take out all of the toner cartridge and drum unit assemblies. IMPORTANT • We recommend that you place the toner cartridge and drum unit assemblies on a clean, flat surface with disposable paper underneath them in case you accidentally spill or scatter toner. •...
  • Page 135 Routine Maintenance Hold the green handle of the belt unit and lift the belt unit up, and then pull it out. IMPORTANT To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations. Unpack the new belt unit and install the new belt unit in the machine.
  • Page 136 Routine Maintenance Slide each toner cartridge and drum unit assembly into the machine. Make sure that you match the toner cartridge colour to the same colour label on the machine. Repeat this step for each of the toner cartridge and drum unit assemblies.
  • Page 137 Routine Maintenance Close the top cover of the machine. When you replace the belt unit with a new one, you need to reset the belt unit counter. Instructions of how to do this can be found in the box your new belt unit came in.

  • Page 138: Replacing The Waste Toner Box

    Routine Maintenance Replacing the waste toner box Model Name: WT-220CL The life of a waste toner box is approximately 50,000 A4 or Letter size single-sided pages. WT Box End Soon WT Box End Soon If the LCD shows WT Box End Soon, it means the waste toner box is near the end of its life. Buy a new waste toner box and have it ready before you get a Replace WT Box message.
  • Page 139 Routine Maintenance Take out all of the toner cartridge and drum unit assemblies. IMPORTANT • We recommend that you place the toner cartridge and drum unit assemblies on a clean, flat surface with disposable paper underneath them in case you accidentally spill or scatter toner. •...
  • Page 140 Routine Maintenance Hold the green handle of the belt unit and lift the belt unit up, and then pull it out. IMPORTANT To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations. Remove the orange packing material and discard it. NOTE This step is only necessary when you are replacing the waste toner box for the first time, and is not required for the replacement waste toner box.
  • Page 141 Routine Maintenance Hold the green handle of the waste toner box and remove the waste toner box from the machine. IMPORTANT DO NOT reuse the waste toner box. WARNING • DO NOT put the waste toner box into a fire. It could explode, resulting in injuries. •...
  • Page 142 Routine Maintenance Unpack the new waste toner box and install the new waste toner box in the machine. Put the belt unit back in the machine.
  • Page 143 Routine Maintenance Slide each toner cartridge and drum unit assembly into the machine. Make sure that you match the toner cartridge colour to the same colour label on the machine. Repeat this step for all the toner cartridge and drum unit assemblies.
  • Page 144 Routine Maintenance Close the top cover of the machine.

  • Page 145: Cleaning And Checking The Machine

    Routine Maintenance Cleaning and Checking the machine Clean the outside and inside of the machine regularly with a dry, lint-free cloth. When you replace the toner cartridge or the drum unit, make sure that you clean the inside of the machine. If printed pages are stained with toner, clean the inside of the machine with a dry, lint-free cloth.
  • Page 146 Routine Maintenance Wipe the outside of the machine with a dry, lint-free cloth to remove dust. Pull the paper tray completely out of the machine. If paper is loaded in the paper tray, remove it. Remove anything that is stuck inside the paper tray. Wipe the inside and the outside of the paper tray with a dry, lint-free cloth to remove dust.

  • Page 147: Cleaning The Led Head

    Routine Maintenance Cleaning the LED head If there is a problem with the print quality, such as light or faded colours or white streaks or bands down the page, clean the LED heads as follows: Press and hold down to turn the machine off. Open the top cover until it locks in the open position.

  • Page 148: Cleaning The Corona Wires

    Routine Maintenance Cleaning the corona wires If you have print quality problems, clean the corona wire as follows: Make sure that the machine is turned on. Open the top cover until it locks in the open position.
  • Page 149 Routine Maintenance Take out a toner cartridge and drum unit assembly. WARNING HOT SURFACE After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts of the machine.
  • Page 150 Routine Maintenance IMPORTANT • We recommend that you place the toner cartridge and drum unit assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner. • Handle the toner cartridge and drum unit assemblies carefully. If toner scatters on your hands or clothes, immediately wipe or wash it off with cold water.
  • Page 151 Routine Maintenance Slide the toner cartridge and drum unit assembly into the machine. Make sure that you match the toner cartridge colour to the same colour label on the machine. Repeat steps c to e to clean each of the remaining corona wires. Close the top cover of the machine.

  • Page 152: Cleaning The Drum Unit

    Routine Maintenance Cleaning the drum unit If your printout has white or black dots at 94 mm intervals, the drum may have foreign material, such as glue from a label stuck on the drum surface. Follow the steps below to solve the problem. Make sure the machine is in Ready mode.
  • Page 153 Routine Maintenance WARNING HOT SURFACE After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts of the machine. IMPORTANT • We recommend that you place the toner cartridge and drum unit assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner.
  • Page 154 Routine Maintenance Push down the green lock lever and take the toner cartridge out of the drum unit. Turn the drum unit as shown in the illustration. Make sure that the drum unit gear (1) is on the left side. Read following information from the drum dot check sheet.
  • Page 155 Routine Maintenance Use the numbered markers next to the drum roller to find the mark. For example, a dot in column 2 on the check sheet would mean that there is a mark in the “2” region of the drum. Turn the edge of the drum unit toward you by hand while looking at surface of the suspected area.
  • Page 156 Routine Maintenance Put the toner cartridge back into the drum unit until you hear it lock into place. If you install the cartridge in correctly, the green lock lever on the drum unit will lift automatically. NOTE Make sure that you put in the toner cartridge correctly or it may separate from the drum unit.
  • Page 157 Routine Maintenance Slide the toner cartridge and drum unit assembly into the machine. Make sure that you match the toner cartridge colour to the same colour label on the machine. Close the top cover of the machine. Turn on the machine.

  • Page 158: Cleaning The Paper Pick-Up Roller

    Routine Maintenance Cleaning the paper pick-up roller Cleaning the paper pick-up roller periodically may prevent paper jams by insuring the proper feeding of paper. Press and hold down to turn the machine off. Pull the paper tray completely out of the machine. If paper is loaded in the paper tray, remove it.

  • Page 159: Packing And Shipping The Machine

    The machine should be adequately insured with the carrier. Unless you are returning the machine as part of the Brother Exchange Service, leave the toner cartridges and drum units inside the machine when you pack and ship it.
  • Page 160 FRONT NOTE If you are returning your machine to Brother as part of the Exchange Service, pack only the machine. Keep all separate parts, including the drum unit and toner cartridge assemblies and printed materials, to use with your ‘Exchange’ machine.
  • Page 161 Routine Maintenance Put the AC power cord and printed materials in the original carton as shown in the illustration. Close the carton and tape it shut.

  • Page 162: Troubleshooting

    Troubleshooting If you think there is a problem with your machine, check each item below first and follow the troubleshooting tips. Most problems can be easily resolved by yourself. Identifying your problem First, check the following:  The machine's power cord is connected correctly and the machine is turned on. If the machine does not turn on after connecting the power cord, see Other difficulties on page 174.

  • Page 163: Error And Maintenance Messages

    If this happens, your machine identifies the error or required routine maintenance and shows the appropriate message. The most common error and maintenance messages are shown below. You can clear most errors and perform routine maintenance by yourself. If you need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips: Visit us at http://solutions.brother.com/.
  • Page 164 Troubleshooting Error message Cause Action The top cover is not closed Close the top cover of the machine. Cover is Open completely. The fuser cover is not closed  Close the fuser cover located inside the back completely or paper was jammed in cover of the machine.
  • Page 165 The machine has a mechanical Print Unable ## Press and hold down to turn the machine off. problem. Wait a few seconds, then turn it on again. If the problem continues, call Brother customer service or your local Brother dealer.
  • Page 166 BK=Black, C=Cyan, M=Magenta, Y=Yellow.) It is time to replace the fuser unit. Call Brother customer service or your local Brother Replace Fuser dealer or a Brother Authorized Service Center to replace the fuser unit. It is time to replace the paper...
  • Page 167 Troubleshooting Error message Cause Action The paper in the indicated tray is not Put the same size paper in the paper tray that is Size Mismatch the correct size. selected in the printer driver, and then press Go, or in the printer driver select the size of paper that you loaded in the indicated paper tray.

  • Page 168: Paper Jams

    Troubleshooting Paper jams Always remove the remaining paper from the paper tray and straighten the stack when you are adding new paper. This helps prevent multiple sheets of paper from feeding through the machine at one time and prevents paper jams. Paper is jammed in the manual feed slot If the LCD shows Jam Manual Feed, follow these steps: Remove any paper that is jammed in and around the manual feed slot.
  • Page 169 Troubleshooting Use both hands to slowly pull out the jammed paper. NOTE Pulling the jammed paper downward allows you to remove the paper more easily. Make sure that the paper is below the maximum paper mark ( ) in the paper tray. While pressing the green paper-guide release lever, slide the paper guides to fit the paper size.
  • Page 170 Troubleshooting Paper is jammed underneath the Paper Tray If the LCD shows Jam 2-sided, follow these steps: Leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the machine. Pull the paper tray completely out of the machine. Make sure that the jammed paper does not remain inside the machine.
  • Page 171 Troubleshooting If the paper is not caught in the paper tray, open the back cover. WARNING HOT SURFACE After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts of the machine. Use both hands to pull out the jammed paper slowly.
  • Page 172 Troubleshooting Paper is jammed at the back of the machine If the LCD shows Jam Rear, a paper jam occurred behind the back cover. Follow these steps: Leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the machine.
  • Page 173 Troubleshooting Pull the green tabs at the left and right sides toward you to release the fuser cover (1). Use both hands to gently pull the jammed paper out of the fuser unit. Close the fuser cover (1). Close the back cover.
  • Page 174 Troubleshooting Paper is jammed inside the machine If the LCD shows Jam Inside, follow these steps: Leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the machine. Open the top cover until it locks in the open position. WARNING HOT SURFACE After you have just used the machine, some internal parts of the machine will be extremely hot.
  • Page 175 Troubleshooting Take out all four toner cartridge and drum unit assemblies. IMPORTANT • We recommend that you put the toner cartridge and drum unit assemblies on a piece of disposable paper or cloth in case you accidentally spill or scatter toner. •...
  • Page 176 Troubleshooting Pull out the jammed paper slowly. Slide each toner cartridge and drum unit assembly into the machine. Make sure that you match the toner cartridge colour to the same colour label on the machine for all four toner cartridge and drum unit assemblies.
  • Page 177 Troubleshooting Close the top cover of the machine. NOTE If you turn off the machine during Jam Inside, the machine will print incomplete data from your computer when it is turned back on. Before you turn on the machine, delete the print spooler job on your computer.

  • Page 178: If You Are Having Difficulty With Your Machine

    • If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips. Most problems can be easily resolved by yourself. • If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com/.
  • Page 179 Troubleshooting Printing difficulties (continued) Difficulties Suggestions The machine prints Press Cancel to cancel print jobs. unexpectedly or it prints Check the settings in your application to make sure it is set up to work with your garbage. machine. The machine prints the first Check the settings in your application to make sure that it is set up to work with your couple of pages correctly, then machine.
  • Page 180 (Windows be installed. If the Security Software warning appears on the PC screen during the installation, change the Security Software settings to permit the Brother product setup program or other program to run. (Macintosh) If you are using a firewall function of anti-spyware or antivirus security software, temporarily disable it and then install the Brother software.
  • Page 181 XP and Windows Server 2003: Click the Start button, and select Printers and Faxes. Right-click the Brother HL-XXXX BR-Script3 icon and select Printer properties (Properties), and Brother HL-XXXX BR-Script3 if necessary. From the Device Settings tab, choose TBCP (Tagged binary communication protocol) in Output Protocol.

  • Page 182: Improving The Print Quality

    NOTE Brother does not recommend the use of cartridges other than genuine Brother Original cartridges or the refilling of used cartridges with toner from other sources. To get the best print quality, we suggest using the recommended paper. Check that you are using paper that meets our specifications (see Acceptable paper and other print media on page 2).
  • Page 183 Identify the colour causing the problem and put in a new drum unit (see Replacing the drum units on page 120). To identify the colour of the drum unit, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips.
  • Page 184 Identify the colour causing the problem and put in a new drum unit (see Replacing the drum units on page 120). To identify the colour of the drum unit, visit us at http://solutions.brother.com/ Coloured lines across the page to view our FAQs and troubleshooting tips.
  • Page 185 Identify the colour causing the problem and put in a new drum unit (see Replacing the drum units on page 120). Toner scatter or toner stain To identify the colour of the drum unit, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips. The colour of your printouts is ...
  • Page 186 Identify the colour causing the problem and put in a new drum unit (see Replacing the drum units on page 120). To identify the colour of the drum unit, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips.
  • Page 187 Identify the colour causing the problem and put in a new drum unit (see Replacing the drum units on page 120). To identify the colour of the drum unit, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips.
  • Page 188 Troubleshooting Examples of poor print quality Recommendation  Make sure you lift up the two grey levers inside the back cover until they stop in the up position (1). ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. Poor fixing ...
  • Page 189 Troubleshooting Examples of poor print quality Recommendation  Make sure that the envelope levers inside the back cover are pulled down to the envelope position when you print envelopes. See Loading paper in the Manual feed slot on page 12. NOTE When you have finished printing, open the back cover and reset the two grey levers back to their original positions (1) by lifting them up until they stop.

  • Page 190: Machine Information

    Troubleshooting Machine Information Checking the Serial Number You can see the machine’s Serial Number on the LCD. Press a or b to choose Machine Info.. Press OK. Press a or b to choose Serial No.. Press OK. Default settings The machine has three levels of default settings; the default settings have been set at the factory before shipment (see Menu table on page 84).
  • Page 191 Troubleshooting Settings Reset This operation will reset all the machine's settings back to the settings that were set at the factory: Disconnect the network cable from the machine; otherwise the network settings (such as IP address) will not be reset. Press a or b to choose Reset Menu.

  • Page 192: A Appendix

    Appendix Machine specifications General Model HL-3140CW HL-3150CDW HL-3170CDW Printer Type Print Method Electrophotographic LED Printer (single-pass) Memory Capacity Standard 64 MB 128 MB 16 characters × 1 line LCD (liquid crystal display) Power Source 220 - 240 V AC 50/60 Hz Peak Approx.
  • Page 193 Appendix Model HL-3140CW HL-3150CDW HL-3170CDW Noise Sound Printing m = 53.0 dB (A) Level Pressure Ready m = 33.0 dB (A) Sound Printing (Colour) (Colour) d = 6.31 B (A) d = 6.43 B (A) Power (Mono) (Mono) d = 6.30 B (A) d = 6.42 B (A)

  • Page 194: Print Media

    Appendix Print media Model HL-3140CW HL-3150CDW HL-3170CDW Paper Paper Tray Paper Type Plain paper, Thin paper, Recycled paper (Standard) Input Paper Size A4, Letter, B5 (JIS), A5, A5 (Long Edge), A6, Executive, Legal, Folio Paper Weight 60 to 105 g/m...

  • Page 195: Printer

    Appendix Printer Model HL-3140CW HL-3150CDW HL-3170CDW Automatic 2–sided Print Emulation PCL6, BR-Script3 ® (PostScript 3™) 600 × 600 dpi Resolution 2400dpi (600 × 2400) quality Print Single side Monochrome Up to 18 ppm (A4 size) Up to 22 ppm (A4 size)

  • Page 196: Interface

    Appendix Interface Model HL-3140CW HL-3150CDW HL-3170CDW Hi-Speed USB 2.0 We recommend using a USB 2.0 cable (Type A/B) that is no more than 2.0 metres long. 10BASE-T / 100BASE-TX Ethernet Use a straight-through Category 5 (or greater) twisted-pair cable. IEEE 802.11b/g/n (Infrastructure Mode/Ad-hoc Mode) Wireless LAN IEEE 802.11g/n (Wi-Fi Direct)

  • Page 197: Network (Lan)

    (For Macintosh users) Brother BRAdmin Light is available as a download from http://solutions.brother.com/. ® (For Windows users) If you require more advanced printer management, use the latest Brother BRAdmin Professional utility version that is available as a download from http://solutions.brother.com/.

  • Page 198: Computer Requirements

    Intel Processor Operating OS X v10.7.x System OS X v10.8.x Third party USB ports are not supported. HL-3150CDW and HL-3170CDW only For the latest driver updates, visit http://solutions.brother.com/. All trademarks, brand and product names are property of their respective companies.

  • Page 199: Important Information For Choosing Your Paper

    Appendix Important information for choosing your paper The information in this section will help you choose paper to use with this machine. NOTE If you use paper that is not recommended, a paper jam or misfeed may occur in the machine. Before you buy a large quantity of paper Make sure that the paper is appropriate for the machine.

  • Page 200: Consumable Items

    Appendix Consumable Items Model HL-3140CW HL-3150CDW HL-3170CDW Model Name Toner Inbox Black Approx. 1,000 pages A4 or Letter page Cartridge Cyan, Approx. 1,000 pages A4 or Letter page Magenta, Yellow Standard Black TN-241BK Approx. 2,500 pages A4 or Letter page...

  • Page 201: Brother Numbers

    For technical and operational help, you must call the country where you bought the machine. Calls must be made from within that country. Register your product Please complete the Brother Warranty Registration or, for your convenience and most efficient way to register your new product, register on-line at http://www.brother.com/registration/ Frequently asked questions (FAQs) The Brother Solutions Center is our one-stop resource for all your machine needs.

  • Page 202: Index

    Index Numerics 2-sided printing ............20 Interface ..............190 Apple Macintosh ..........24 Jam 2-sided ............164 Auto Power Off ............102 Jam Inside ............... 168 Jam Manual Feed ........... 162 Jam Rear ..............166 Jam Tray 1 .............. 162 Back key ..............82 BR-Script3 ............50 Keys ................
  • Page 203 Index Paper ..............2 Unprintable area ............7 loading ...............8 Utilities ..............195 recommended ............2 size ................2 tray capacity ............. 3 Watermark ............36 type ................2 Paper jams .............. 162 Weights ..............186 ® Windows ..............24 Paper Tray ..............87 Plain paper ..............

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