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Samsung Jitterbug User Manual
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Samsung Jitterbug User Manual

Samsung Jitterbug User Manual

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Welcome to the GreatCall
®
Family.
Thank you for choosing the Jitterbug
. At GreatCall, we've made it easy for you to
®
stay connected to friends and family with the simplicity of the Jitterbug, our 24-hour
service professionals, and our innovative Apps designed to keep you connected,
safe and healthy. This helpful guide contains all the information you need to start
using your new cell phone. And if you have any questions or need assistance, you
can count on us to be here for you day and night.
Best Regards,
Your friends at GreatCall
For additional information about GreatCall, visit www.greatcall.com.

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Summary of Contents for Samsung Jitterbug

  • Page 1 . At GreatCall, we’ve made it easy for you to ® stay connected to friends and family with the simplicity of the Jitterbug, our 24-hour service professionals, and our innovative Apps designed to keep you connected, safe and healthy. This helpful guide contains all the information you need to start using your new cell phone.

  • Page 2: Table Of Contents

    Activate Your Jitterbug ................1 Section 1: Getting Started ............... 9 How To Use This Guide ..................10 Key Items In The Jitterbug Box ................11 Using The Battery .....................12 Installing And Removing The Battery ..............12 • To Install The Battery The First Time: ............12 • To Install The Battery Cover: ..............13...
  • Page 3 Ending A Call ....................52 • To Turn Your Jitterbug Off: .................33 Ignoring A Call ....................52 • To Ignore A Call When Your Jitterbug Is Closed: ..........52 Personalize Your Jitterbug .................34 • To Ignore A Call When Your Jitterbug Is Open: ..........53 Operator Assistance ..................36...
  • Page 4 – Deleting A Contact Directly On Your Jitterbug : ..........70 Letting You Know That You Have Voice Mail Messages ........96 Listening To Voice Mail Messages ..............97 Section 4: Call History ................73 Listening To Saved Voice Mail Messages ............98 Using Call History To See Recent Calls ..............74 • To Review Call History: ................74...
  • Page 5 • Abc-W Mode ...................119 • To End A Call When Your Jitterbug Is Open: ..........140 • abc Mode ....................119 • To End A Call When Your Jitterbug Is Closed: ..........140 Section 9: Jitterbug Camera ..............121 Health And Safety Information ............143 Taking A Photo With Your Jitterbug ..............122...

  • Page 6: Activate Your Jitterbug

    Activate Your Jitterbug This guide will give you all the information you need to operate your Jitterbug. Before you get started, please make sure you activate your new phone using the instructions on the next pages. Once activated, this helpful guide will provide more information about the features and beneits available on your Jitterbug.
  • Page 7 Locate your serial number as you will need it to set up the phone. You can ind it either on the side of your Jitterbug box, or on the Activation Card you When ready, the website or operator received in the Jitterbug box. It will look like this, featuring an 18 digit number: will instruct you to press the button.
  • Page 8 Step 4: After you press the button the second time, the phone will continue Screen 2 the activation process. You will see several screens until your phone is activated and ready to use. Screen 3 Screen 4 Your phone will now show screen 2, indicating your phone is ready to begin the activation process.
  • Page 9 Step 5: Hit the button one last time to begin using your Jitterbug Plus! Now that your Jitterbug is ready to go, we encourage you to set up a mygreatcall.com account. On mygreatcall.com, you can pay your bill online, view your minute usage, add helpful apps and services, and even add phone numbers into your Jitterbug Phone Book.

  • Page 10: Getting Started

    Section 1 Getting Started This section explains how to start using your Jitterbug phone. Topics • How To Use This Guide • The Inside Of Your Jitterbug • Key Items In The Jitterbug Box • How To Read The Inside Display • Using Your Jitterbug For The First Time • Using The Battery • Installing And Removing The Battery • Personalize Your Jitterbug • Charging The Battery • Operator Assistance • Battery Level Indicator • Getting More Information • The Front Of Your Jitterbug • GreatCall Customer Service • Emergency 911 Service • The Back Of Your Jitterbug For additional support, visit us online at www.greatcall.com/support. 8 Getting Started...

  • Page 11: Section 1: Getting Started

    This “How-To Guide” is divided into 10 sections that describe the features of The Jitterbug box you received includes everything you need to get started: your Jitterbug and how to use them in a few simple steps. We recommend that you read the entire guide and keep it handy for easy reference.

  • Page 12: Using The Battery

    2. Push the battery into place. To Remove The Battery: 1. If the phone is on, turn it off by opening your Jitterbug and holding down the button until the GreatCall logo appears. The phone will then turn off. 12 Getting Started...

  • Page 13: Charging The Battery

    Charging The Battery 2. Turn the phone over. At the bottom of the battery cover you will see an arrow. Your Jitterbug can be charged with the included Battery Charger or with the Car Charger that can be purchased by visiting www.greatcall.com/jitterbug/ 3.

  • Page 14: Battery Level Indicator

    • Battery Low – a low battery alert and a message will tell you that your battery The Jitterbug Plus features a standby time of up to 25 days. Talk time is is beginning to get low. approximately 5 hours. Common factors that affect battery performance include text messaging, taking or sending pictures, usage of 5Star • Battery Critical...

  • Page 15: The Front Of Your Jitterbug

    3. Internal Antenna – connects with the cellular network so you can use your Jitterbug. 7. Power Connector and 4. Camera – allows you to take a picture with your Jitterbug. Accessory Connector 5. Headset Jack – connect to a headset to listen to calls Outside Display –...

  • Page 16: The Back Of Your Jitterbug

    The Back Of Your Jitterbug 3. Lanyard Connector 2. Battery Cover – protects the battery and the back of your Jitterbug. 3. Lanyard Connector – makes it easy to attach a lanyard or wrist strap to carry 1. External Speaker your Jitterbug.

  • Page 17: The Inside Of Your Jitterbug

    1. Earpiece Speaker – lets you hear the caller loud and clear. The Inside Of Your Jitterbug 1. Earpiece Speaker 2. Inside Display – shows all the information you need to operate your Jitterbug. Up/Down Button – for navigating between screens on the Inside Display. 2. Inside Display Speakerphone Button –...

  • Page 18: How To Read The Inside Display

    For example, when you are in the Phone Book, you will see “PHONE BOOK” in the Feature Area. Throughout this guide, the screen on the inside of your Jitterbug is referred to as the Inside Display. The following diagram explains the areas of the Inside Display 2.

  • Page 19: Using Your Jitterbug For The First Time

    GreatCall logo appears on the Inside Display. features installed in your phone: 3. When you hear a dial tone, your Jitterbug has service and is ready to use. 1. Phone Book – store up to 50 of the names and numbers that you call most If a connection is not possible, a “No Service”...
  • Page 20 6. My Photos – an easy way to view, delete or send photos. See section 9, page 3. Phone Info – gives you the following important points of information about your 125 for more information. Jitterbug. • My phone number Approximate minutes used per month shows your estimated minute • Battery life...
  • Page 21 2. Phone Book – please see page 61 to learn more about your Phone Book. To change your start-up screen, please give us a call anytime, 24 hours a day, seven days a week by dialing “0” on your Jitterbug to reach an 1. Use the “Up/Down”...

  • Page 22: Making Your First Call

    2. You will see “Calling...” on the Inside Display followed by “Connected” conirming you are connected – as displayed on the following screen. We recommend keeping your Jitterbug on at all times and charging it overnight so you can always stay connected. 3. When your call is inished, press the button or close your Jitterbug to end the call.

  • Page 23: Personalize Your Jitterbug

    Phone Book by speaking the exact name into the microphone. Please reference Section 6, page 89 for more information. In addition to these six features that come with your new Jitterbug, the following additional services and features are available to make the most of your Jitterbug MyCalendar –...

  • Page 24: Operator Assistance

    To Call An Operator: Operator Assistance 1. Open your Jitterbug. Live Operators are available 24 hours a day, seven days a week, and can help you: 1. Update and manage your Phone Book. 2. Press the button on the keypad.

  • Page 25: Getting More Information

    Getting More Information GreatCall Customer Service GreatCall customers have access to two unique websites that are easy to Use any of these ways to contact us: navigate and explore – www.greatcall.com www.mygreatcall.com. • S end us an email at customerservice@greatcall.com • Call us toll–free at 1-800-733-6632 The main GreatCall website –...

  • Page 26: Emergency 911 Service

    To dial internationally, you may need to access the + symbol 1. Open your Jitterbug and make sure it’s on. before entering in the country code and phone number. To access the +...

  • Page 27: Section 2: Placing And Receiving Calls

    Section 2 Placing And Receiving Calls This section explains how to use the calling and answering features on your Jitterbug. Topics • Placing A Call • Speakerphone • Answering A Call • Ending A Call • Ignoring A Call • Vibrate Mode • Adjusting The Ringer Volume • Adjusting The Earpiece Speaker Volume • Call Waiting For additional support, visit us online at www.greatcall.com/support. 42 Placing And Receiving Calls...

  • Page 28: Placing A Call

    Using An Operator To Make A Call: 1. When you open your Jitterbug, you will hear a dial tone to indicate that service is available. If service is not available, there will be no dial tone and you will see “No A live Operator can connect you to anyone in your Phone Book or to any number Service”...

  • Page 29: Using Your Phone Book To Make A Call

    64 to learn more about mygreatcall.com. 5. W hen the call is inished, press the button or simply close your Jitterbug to end 4. You can scroll through the names and numbers in your the call.

  • Page 30: Speakerphone

    2. You will hear an audible beep indicating that your Speakerphone has turned If you close your Jitterbug during a conversation while using the 3. With the Speakerphone on, you can manually dial phone numbers, use your Speakerphone, the call will end and the Speakerphone will be turned Phone Book and other features.

  • Page 31: Answering A Call

    Answering A Call We recommend keeping your Jitterbug on at all times and charging it Your Jitterbug rings or vibrates (depending on how you set the ringer volume overnight so you can always be connected. level) to indicate an incoming call. Additionally, there are other indications of...

  • Page 32: Receiving A Call When Your Jitterbug Is Open

    To Ignore A Call When Your Jitterbug Is Open: Receiving A Call When Your Jitterbug Is Open: You can send a caller directly to your Voice Mail by pressing the button 1. When the “ANSWER?” question appears on the Inside Display, press the when you see “ANSWER?”...

  • Page 33: Vibrate Mode

    Vibrate Mode The selected volume level will appear on the Inside Display. Turn the ringer off by opening your Jitterbug and pressing the volume button on the outside of the phone until “Vibrate” appears on the Inside Display. Your Jitterbug will be set to vibrate to alert you of incoming calls.

  • Page 34: Adjusting The Earpiece Speaker Volume

    1. When a second person calls your Jitterbug while you are already on a call with Adjusting The Earpiece Speaker Volume someone else, you will hear an audible beep and a message will appear on the When you’re on a call, press the volume button up or down until the sound Inside Display to notify you of a second incoming call.
  • Page 35 This section only applies if you have enabled Call Waiting. The feature is not automatically enabled, but is available for free if you are interested in using it. To enable Call Waiting, please call us at 1-800-733-6632. 58 Placing And Receiving Calls Placing And Receiving Calls 59...

  • Page 36: Section 3: Phone Book

    Section 3 Phone Book This section explains how to use your Phone Book to save and ind the names and numbers of people you call frequently. Topics • Adding, Changing and Deleting Numbers For additional support, visit us online at www.greatcall.com/support. 60 Phone Book Phone Book 61...

  • Page 37: Option 1: Use The Operator

    Adding, Changing and Deleting Numbers 1. Simply press the button on your keypad. Your Jitterbug allows you to store up to 50 names and numbers of the people you call on a regular basis. 2. Press the button and a “Calling...” message will appear on the Inside You can manage your Phone Book by adding, changing or deleting names and Display, followed by the message “Connected to Operator.”...

  • Page 38: Option 2: Using Mygreatcall.com

    If this is your irst time visiting mygreatcall.com, you will need to register your 2. Check your minute usage account. Have your GreatCall phone number handy and be prepared to enter your home address and email address. Simply follow the on-screen instructions to 3. Add new services to your account set up your account.

  • Page 39: Option 3: On Your Jitterbug

    Adding A Contact Directly On Your Jitterbug: 7. Press the button when you are done. 1. Starting from the Main Screen, use the “Up/Down”...

  • Page 40: Modifying A Contact Directly On Your Jitterbug

    Modifying A Contact Directly On Your Jitterbug: 8. To change the contact’s name, use the button to delete the necessary letters. Use the keypad to re–enter the name. 1. Starting from the Main Screen, use the “Up/Down” button and scroll to the 9.

  • Page 41: Deleting A Contact Directly On Your Jitterbug

    Deleting A Contact Directly On Your Jitterbug : 8. Press the 1. Starting from the Main Screen, use the “Up/Down” button and scroll to the 9. “Successfully Deleted” will appear, letting you know the contact has been “Phone Book” until it appears highlighted in gray in the middle of the Inside removed.

  • Page 42: Section 4: Call History

    Section 4 Call History This section explains how to review and return your missed calls. Topics • Using Call History To See Recent Calls • Returning Missed Calls And Redialing For additional support, visit us online at www.greatcall.com/support. 72 Call History Call History 73...

  • Page 43: To Review Call History

    Using Call History To See Recent Calls on the Inside Display: Your Jitterbug keeps a list of your ten most recent outgoing, incoming and missed calls. • Feature Area – you will see “CALL HISTORY” indicating To Review Call History: that you are in your Call History.

  • Page 44: Returning Missed Calls And Redialing

    Returning Missed Calls And Redialing 6. Press the button or close your Jitterbug to end the call. You can use Call History to directly return missed calls and redial both incoming and outgoing calls. 7. “Call Ended” will appear, letting you know the call has concluded.

  • Page 45: Section 5: Settings

    Section 5 Settings This section explains how to change the Settings on your Jitterbug. Topics • Using Your Settings • Selecting The Color Of The Inside Display • Changing Ring Tones • Turning The Start-Up GreatCall Jingle On And Off For additional support, visit us online at www.greatcall.com/support. 78 Settings Settings 79...
  • Page 46 1. To access Settings, start in the Main Screen and press the “Up/Down” button to scroll to “Settings” until it appears highlighted in gray in the middle of the Inside 1. Red – your new Jitterbug will come set to the color Red. Display. 2. Black 3.
  • Page 47 4. Press the button once the desired color you would like appears incoming call. Your Jitterbug has seven Ring Tone options for you to choose from: highlighted in gray in the middle of the Inside Display. 1. Alert – your new Jitterbug will come set to the “Alert” Ring Tone.

  • Page 48: Turning The Jingle Off

    Turning The Start-Up GreatCall Jingle On And Off scroll through all of the available options. Your new Jitterbug will come with the GreatCall Jingle set to “ON.” Each time you turn on your phone the GreatCall Jingle will play. 2. Press the button once the “Ring Tones”...

  • Page 49: Turning The Jingle On

    Turning The Jingle On: 1. Starting from Main Screen, use the “Up/Down” button to scroll to “Settings” and press the button. 2. Use the “Up/Down” button to scroll through Settings and press the button once “Jingle OFF” is highlighted in gray in the middle of the Inside Display.

  • Page 50: Section 6: Voice Dial

    Section 6 Voice Dial This section explains how to use Voice Dial on your Jitterbug to call a contact in your Phone Book. Topics • Using Voice Dial For additional support, visit us online at www.greatcall.com/support. 88 Voice Dial Voice Dial 89...
  • Page 51 7. Press the button or close your Jitterbug to end the call. Using Voice Dial 8. “Call Ended” will appear, letting you know the call has concluded. 1. Starting from the Main Screen, use the “Up/Down” button and scroll to “Voice Dial”...

  • Page 52: Section 7: Voice Mail

    Section 7 Voice Mail This section explains how to use and manage Voice Mail on your Jitterbug. Topics • Setting Up Voice Mail • Changing Your Voice Mail Greeting • Letting You Know That You Have Voice Mail Messages • Listening To Voice Mail Messages • Listening To Saved Voice Mail Messages For additional support, visit us online at www.greatcall.com/support. 92 Voice Mail Voice Mail 93...
  • Page 53 2. Press the button to dial the GreatCall Voice Mail system. 4. To exit your Voice Mail, simply close your Jitterbug at any time. 3. Your Jitterbug will know it is your irst time setting up Voice Mail. You will be guided through your Voice Mail set-up the irst time you connect. Follow the instructions, pressing the buttons as prompted.
  • Page 54 Listening To Voice Mail Messages • If you have a new Voice Mail message, your Jitterbug will notify you by If you miss a call and the caller leaves you a message, your Jitterbug will notify you by: displaying “You have a new voice message” on the Inside Display and “LISTEN?”...
  • Page 55 2. Press the button to select “Voice Mail” and listen to the prompts to play your saved messages. 3. To exit your Voice Mail, simply close your Jitterbug at any time. To quickly manage multiple messages, press the button at any time while listening to a message.

  • Page 56: Section 8: Jitterbug Simpletext

    Section 8 Jitterbug SimpleText This section explains how to use the Jitterbug SimpleText service. Topics • Using The Jitterbug SimpleText Service • Receive A New Text Message • Read A New Text Message • Reply To A Text Message • Saving And Deleting A Text Message • Sending A New Text Message For additional support, visit us online at www.greatcall.com/support. 100 Jitterbug SimpleText Jitterbug SimpleText 101...

  • Page 57: Using Jitterbug Simpletext Service

    We’ve created an easy to use Text Messaging service that allows you to do the 2. The words “New Text Message” will appear on the Outside Display. This following: message will stay on your Outside Display until your Jitterbug is opened. • Receive a new Text Message 3. A n audible alert will play every ive minutes until 30 minutes has elapsed. To turn • Read a new Text Message...

  • Page 58: Read A New Text Message

    “You have a new text message.” on the Inside Display and the word “VIEW?” on the Action Line, as 2. To use the Jitterbug Library of pre-written Text Messages, use the “Up/Down” shown. button to scroll to “Library.” Press the button and again, use the “Up/...

  • Page 59: Saving And Deleting A Text Message

    2. Press the button to select “Text Messages.” 3. Using the “Up/Down” button, scroll to “Read” until it appears highlighted in gray in the middle of the Inside Display. 4. Press the button to select “Read.” 106 Jitterbug SimpleText Jitterbug SimpleText 107...

  • Page 60: Deleting A Text Message

    Deleting A Text Message: 5. Using the “Up/Down” button, scroll to the Text Message you would like to read. Your Jitterbug allows you to delete Text Messages in two ways: 6. Press the button to read the entire Text Message. • Delete a new text immediately after reading • Delete an old text from your saved messages...
  • Page 61 4. Y ou will then be asked to conirm that you want to delete the message. Press button again to conirm deletion. 5. “Message Successfully Deleted” will appear on the Inside Display and you will be returned to your saved messages. 110 Jitterbug SimpleText Jitterbug SimpleText 111...

  • Page 62: Deleting An Old Text From Your Saved Messages

    “Send” until it appears highlighted 6. Press the button to delete the Text Message you’ve selected. in gray in the middle of the Inside Display. 7. Y ou will then be asked to conirm that you want to delete the message. Press 4. Press the button to “Send”. button again to conirm deletion. 112 Jitterbug SimpleText Jitterbug SimpleText 113...
  • Page 63 Sent” on the Inside Display. “Customize.” Press the button and use the keypad to type your Text Message. To use the Jitterbug Library of pre-written Text Messages, use the “Up/Down” button to scroll to “Library.” Press the button and again, use the “Up/Down”...

  • Page 64: Modes For Creating Your Own Text Message

    Press repeatedly to cycle through the 123, ABC, Abc-S, Abc-W and abc Modes Move back a space and delete a character Press repeatedly to enter characters: . , – ’ @ : ! ? / 1 cycle through the characters 116 Jitterbug SimpleText Jitterbug SimpleText 117...

  • Page 65: Abc Mode

    Abc-S Mode, press the button until you see “Abc-S” press the button until you see “abc” appear in the top appear in the top right corner of the Inside Display. right corner of the Inside Display. 118 Jitterbug SimpleText Jitterbug SimpleText 119...

  • Page 66: Section 9: Jitterbug Camera

    Section 9 Jitterbug Camera This section explains how to take, view, delete and share photos on your Jitterbug. Topics • Taking A Photo With Your Jitterbug • Viewing A Photo On Your Jittterbug • Deleting A Photo On Your Jitterbug • Sending A Photo From Your Jitterbug • Receiving A Photo On Your Jitterbug For additional support, visit us online at www.greatcall.com/support. 120 Jitterbug Camera Jitterbug Camera 121...

  • Page 67: Viewing A Photo On Your Jitterbug

    5. Press “Yes” to store your photo. “Photo Successfully Saved” will appear on the Inside Display. 6. Press “No” to delete your photo and return to the camera. Any photo saved on your Jitterbug will be stored in a photo gallery called “My Photos.”...

  • Page 68: Deleting A Photo On Your Jitterbug

    Deleting A Photo On Your Jitterbug Once a photo has been deleted, there is no way to retrieve it. 1. Starting from the main screen use the “Up/Down” button and scroll to “My Sending A Photo From Your Jitterbug Photos” until it appears highlighted in gray in the middle of the Inside Display.

  • Page 69: Receiving A Photo On Your Jitterbug

    1. If you receive a photo on your Jitterbug, the words “New Photo” will appear on the 9. Press the button to send the photo.

  • Page 70: Section 10: Bluetooth

    Section 10 Bluetooth ® This section explains how to use the Bluetooth functionality on your Jitterbug phone. Topics • About Bluetooth • Using Your Jitterbug With Your Bluetooth Headset • Turning The Bluetooth Feature On Your Jitterbug On And Off • Setting Your Bluetooth Headset To Pairing Mode • Setting Your Jitterbug To Pairing Mode • Answering A Call When Paired With Your Bluetooth Headset • Ending A Call When Paired With Your Bluetooth Headset For additional support, visit us online at www.greatcall.com/support. 128 Bluetooth Bluetooth 129...

  • Page 71: Turning The Bluetooth Feature On

    There are three steps to set up your Jitterbug with a Bluetooth headset: your hands. In order to use it, you simply must “pair” your Jitterbug so that it is connected, without wires, to a Bluetooth device, as described on the following 1.

  • Page 72: Turning The Bluetooth Feature Off

    1. Starting from the Main Screen of your Jitterbug, scroll through the options using the If you are not going to be using your Bluetooth headset, be sure to keep your Jitterbug set to “Bluetooth OFF.” The Jitterbug battery life is “Up/Down”...

  • Page 73: Setting Your Bluetooth Headset To Pairing Mode

    The irst step in setting up any Bluetooth device is called “Pairing.” This step unable to turn off your Bluetooth while on a call. is required because there are no wires to link your Jitterbug to your Bluetooth When your Bluetooth is on and available for device. “Pairing” happens when your Jitterbug and your Bluetooth device agree your use, you will notice a white Bluetooth to communicate with one another.

  • Page 74: Setting Your Jitterbug To Pairing Mode

    Setting Your Jitterbug To Pairing Mode 7. “Follow pairing instructions on Bluetooth device” will appear on the Inside Display of your Jitterbug. 1. Starting from the Main Screen of your Jitterbug, use the “Up/Down” button and 8. Press the button on your Jitterbug to begin searching for the Bluetooth scroll to “Settings”...
  • Page 75 • W hite – Bluetooth is on, Bluetooth headset. not paired with your Jitterbug. paired with your Jitterbug and 13. Your Jitterbug is now “Paired” with your Bluetooth headset and ready to available for you to use. make and receive calls. 138 Bluetooth...

  • Page 76: Answering A Call When Paired With Your Bluetooth Headset

    Press the “Talk” button on the Bluetooth headset. Ending A Call When Paired With Your Bluetooth Headset To End A Call When Your Jitterbug Is Open: There are two ways to end a call while using a Bluetooth headset: • P ress the “Talk” button on the Bluetooth headset or • P ress the...

  • Page 77: Health And Safety Information

    Health And Safety Information This section outlines the safety precautions associated with using your phone. The terms “mobile device” or “cell phone” are used in this section to refer to your phone. Read this information before using your mobile device. Topics • Exposure to Radio Frequency (RF) Signals • Care and Maintenance...
  • Page 78 Exposure To Radio Frequency (RF) Signals The low levels of RF cell phones emit while in use are in the microwave frequency range. They also emit RF at substantially reduced time intervals when in the The U.S. Food and Drug Administration (FDA) has published information for stand-by mode.
  • Page 79 forms of electromagnetic radiation with relatively low frequencies. phones increase the risk of head and neck cancer. A report published in the While RF energy does not ionize particles, large amounts can increase body International Journal of Epidemiology (June, 2010) compared cell phone usage temperatures and cause tissue damage.
  • Page 80 International Cohort Study on Mobile Phone Users (COSMOS) Surveillance, Epidemiology, and End Results (SEER) Program of the National The COSMOS study aims to conduct long-term health monitoring of a large Cancer Institute group of people to determine if there are any health issues linked to long-term The National Cancer Institute (NCI) actively follows cancer statistics in the United exposure to radio frequency energy from cell phone use.
  • Page 81 Institute of Electrical and Electronics Engineers (IEEE), the International from the head in the user’s hand or in approved body worn accessories. Cell Commission on Non-Ionizing Radiation Protection (ICNIRP), and others to assure phones marketed in the U.S. are required to meet RF exposure compliance that safety standards continue to adequately protect the public.
  • Page 82 • FCC RF Safety Program: http://www.fcc.gov/oet/rfsafety/. • Environmental Protection Agency (EPA): Children and Cell Phones The scientiic evidence does not show a danger to any users of cell phones from http://www.epa.gov/radtown/wireless-tech.html. • Occupational Safety and Health Administration (OSHA): RF exposure, including children and teenagers. The steps adults can take to reduce RF exposure apply to children and teenagers as well. http://www.osha.gov/SLTC/radiofrequencyradiation/. • Reduce the amount of time spent on the cell phone; (Note: This web address is case sensitive.) • Use speaker mode or a headset to place more distance between the head • National Institute for Occupational Safety and Health (NIOSH): and the cell phone.
  • Page 83 Speciic Absorption Rate (SAR) Certiication Information The FCC SAR limit incorporates a substantial margin of safety to give additional Your wireless phone is a radio transmitter and receiver. It is designed and protection to the public and to account for any variations in measurements. manufactured not to exceed the exposure limits for Radio Frequency (RF) energy set by the Federal Communications Commission (FCC) of the U.S.
  • Page 84 FCC Part 15 Information to User: Use of other accessories may not ensure compliance with FCC RF exposure Pursuant to part 15.21 of the FCC Rules, you are cautioned that changes or guidelines. The FCC has granted an Equipment Authorization for this mobile modiications not expressly approved by Samsung could void your authority to phone with all reported SAR levels evaluated as in compliance with the FCC RF operate the device.
  • Page 85 and is conident that the secondary task will not interfere with their primary which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following responsibility. Do not engage in any activity while driving a moving vehicle measures: which may cause you to take your eyes off the road or become so absorbed in the activity that your ability to concentrate on the act of driving becomes...
  • Page 86 • P lace calls when you are not moving Never use wireless data services such as text messaging, Web browsing, or • Plan calls when your car will be stationary e-mail while operating a vehicle. • D o not engage in stressful or emotional conversations • L et the person with whom you are speaking know that you are driving and Never watch videos, such as a movie or clip, or play video games while will suspend the call if necessary operating a vehicle.
  • Page 87 Do not let the phone or battery come in contact with liquids. Liquids can get into Avoid dropping the cell phone. Dropping the phone or the battery, especially on the phone’s circuits, leading to corrosion. Even when the phone appears to be a hard surface, can potentially cause damage to the phone and battery.
  • Page 88 Do not use incompatible cell phone batteries and chargers. Some websites and Recycling programs for your mobile device, batteries, and accessories may not second-hand dealers not associated with reputable manufacturers and carriers, be available in your area. might be selling incompatible or even counterfeit batteries and chargers. Consumers should purchase manufacturer or carrier-recommended products We’ve made it easy for you to recycle your old Samsung mobile device by working and accessories.
  • Page 89 Additional information regarding speciic locations may be found at: Follow local regulations regarding disposal of mobile devices and batteries http://www.epa.gov/epawaste/partnerships/plugin/cellphone/index.htm or at http://www.call2recycle.org/. Dispose of your mobile device and batteries in accordance with local regulations. In some areas, the disposal of these items in household or business trash may Mail It In be prohibited.
  • Page 90 THIS POWER UNIT IS INTENDED TO BE CORRECTLY ORIENTED IN A VERTICAL OR GPS & AGPS HORIZONTAL OR FLOOR MOUNT POSITION. Certain Samsung mobile devices can use a Global Positioning System (GPS) signal for location-based applications. A GPS uses satellites controlled by the Display / Touch-Screen U.S.
  • Page 91 are connected to a wireless network transmit location-based information. Navigation Additionally, if you use applications that require location-based information (e.g. driving directions), such applications transmit location-based information. Maps, directions, and other navigation-data, including data relating to your The location-based information may be shared with third-parties, including your current location, may contain inaccurate or incomplete data, and circumstances wireless service provider, applications providers, Samsung, and other third- can and do change over time.
  • Page 92 call, remember to give all the necessary information as accurately as possible. mobile device must be switched on and in a service area with adequate signal Remember that your mobile device may be the only means of communication at strength. the scene of an accident;...
  • Page 93 • Extreme heat or cold. Avoid temperatures below 0°C / 32°F or above 45°C / durations. Prolonged exposure to loud sounds (including music) is the most common cause of preventable hearing loss. Some scientiic research suggests 113°F. • Microwaves. Do not try to dry your mobile device in a microwave oven. that using portable audio devices, such as portable music players and cell Doing so may cause a ire or explosion.
  • Page 94 • S et the volume in a quiet environment and select the lowest volume at hearing dificulty after listening to your portable audio device, discontinue which you can hear adequately. use and consult your doctor. • Be aware that you can adapt to higher volume settings over time, not realizing that the higher volume may be harmful to your hearing. You can obtain additional information on this subject from the following sources: • W hen using headphones, turn the volume down if you cannot hear the American Academy of Audiology people speaking near you or if the person sitting next to you can hear what 11730 Plaza American Drive, Suite 300...
  • Page 95 National Institute for Occupational Safety and Health (NIOSH) 395 E Street, S.W. Most modern electronic equipment is shielded from Radio Frequency (RF) Suite 9200 signals. However, certain electronic equipment may not be shielded against the Patriots Plaza Building RF signals from your wireless mobile device. Consult the manufacturer to discuss Washington, DC 20201 alternatives.
  • Page 96 • S hould turn the mobile device OFF immediately if there is any reason to RF signals may affect improperly installed or inadequately shielded electronic suspect that interference is taking place systems in motor vehicles. Check with the manufacturer or its representative • S hould read and follow the directions from the manufacturer of your regarding your vehicle before using your mobile device in a motor vehicle. You implantable medical device.
  • Page 97 explosive atmosphere are often, but not always, clearly marked. They include When individuals employing some assistive hearing devices (hearing aids and below deck on boats, chemical transfer or storage facilities, vehicles using cochlear implants) use wireless mobile devices, they may detect a buzzing, liqueied petroleum gas (such as propane or butane), areas where the air humming, or whining noise.
  • Page 98 are likely to generate less interference to hearing devices than mobile devices The HAC rating and measurement procedure are described in the American that are not labeled. M4 is the better/higher of the two ratings. M-ratings refer National Standards Institute (ANSI) C63.19 standard. to enabling acoustic coupling with hearing aids that do not operate in telecoil Restricting Children’s Access to Your Mobile Device mode.
  • Page 99 Protection Standard (NFPA-58). For a copy of this standard, contact the National are securely mounted. • C heck regularly that all wireless mobile device equipment in your vehicle is Fire Protection Association. mounted and operating properly. CAUTIONS: Any changes or modiications to your mobile device not expressly • W hen using a headset in dry environments, static electricity can build up in the headset and cause a small quick static electrical shock. To minimize the approved in this document could void your warranty for this equipment and void risk of electrostatic discharge from the headset avoid using the headset in your authority to operate this equipment.
  • Page 100 • F ailure to observe these instructions may lead to the suspension or denial of cell phone services to the offender, or legal action, or both. • W hile using your device, leave some lights on in the room and do not hold the screen too close to your eyes. • S eizures or blackouts can occur when you are exposed to lashing lights while watching videos or playing games for extended periods. you feel any discomfort, stop using the device immediately. • R educe risk of repetitive motion injuries. When you repetitively perform actions, such as pressing keys, drawing characters on a touch screen with your ingers, or playing games, you may experience occasional discomfort in...

  • Page 101: The Fine Print

    The Fine Print Topics • Intellectual Property • Disclaimer Of Warranties (Exclusion of Liability) • Standard Limited Warranty For more information about GreatCall, visit us online at www.greatcall.com. 190 The Fine Print The Fine Print 191...
  • Page 102 Intellectual Property GreatCall, Inc. Headquarters: All Intellectual Property, as deined below, owned by or which is otherwise the 12680 High Bluff Drive Suite 310 property of SAMSUNG and GreatCall, or their respective suppliers relating to San Diego, CA 92130 the Cellular Phone, including but not limited to, accessories, parts, or software Tel: 1–858–720–7500 relating thereto (the “Phone System”), is proprietary to SAMSUNG and GreatCall...
  • Page 103 PAGE ENCLOSED WITH THE PRODUCT, THE PURCHASER TAKES THE PRODUCT Tel: 1–858–SAMSUNG “AS IS, ” AND NEITHER SAMSUNG® NOR GREATCALL MAKES ANY EXPRESS OR IMPLIED WARRANTY OF ANY KIND WHATSOEVER WITH RESPECT TO THE PRODUCT, Internet Address: INCLUDING BUT NOT LIMITED TO THE MERCHANTABILITY OF THE PRODUCT OR www.samsungmobileusa.com...
  • Page 104 ANTICIPATED PROFITS OR BENEFITS. Leather Case 90 Days Standard Limited Warranty Other Phone Accessories What is covered and for how long? 1 Year Samsung Telecommunications America, Inc. What is not covered? (“SAMSUNG”) warrants to the original purchaser (“Purchaser”) that SAMSUNG’s phones and accessories (“Products”) are free from defects in material and This Limited Warranty is conditioned upon proper use of Product by Purchaser.
  • Page 105 or adjustment; (f) installation, maintenance, and service of Product, or (g) seller’s name and address. To obtain assistance on where to deliver the Product, Product used or purchased outside the United States or Canada. call Samsung Customer Service at 1–888–987–4357. Upon receipt, SAMSUNG will promptly repair or replace the defective Product.
  • Page 106 OR REPRESENTATION AND THERE ARE NO CONDITIONS, EXPRESS OR IMPLIED, OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY STATUTORY OR OTHERWISE, OF ANY KIND WHATSOEVER WITH RESPECT TO THE LIMITED TO THE SAME DURATION OF TIME AS THE EXPRESS WRITTEN WARRANTY STATED HEREIN.
  • Page 107 THIS PRODUCT AND STATES PURCHASER’S EXCLUSIVE REMEDY. IF ANY PORTION OF THIS LIMITED WARRANTY IS HELD ILLEGAL OR UNENFORCEABLE BY REASON OF ANY LAW, SUCH PARTIAL ILLEGALITY OR UNENFORCEABILITY SHALL NOT AFFECT THE ENFORCEABILITY FOR THE REMAINDER OF THIS LIMITED WARRANTY WHICH PURCHASER ACKNOWLEDGES IS AND WILL ALWAYS BE CONSTRUED TO BE LIMITED BY ITS TERMS OR AS LIMITED AS THE LAW PERMITS.
  • Page 108 This Limited Warranty allocates risk of Product failure between Purchaser and No reproduction in whole or in part allowed without prior written approval. SAMSUNG, and SAMSUNG’s Product pricing relects this allocation of risk Speciications and availability subject to change without notice. and the limitations of liability contained in this Limited Warranty. The agents, CDMA Technology Is Licensed By QUALCOMM Incorporated employees, distributors, and dealers of SAMSUNG are not authorized to make under one or more of the following patents: modiications to this Limited Warranty, or make additional warranties binding...

  • Page 109: Your Customer Agreement

    ® Family. Please read this agreement regarding your phone and service. When you accept this agreement, you’re bound by its conditions. It applies to all of your services from GreatCall and covers important topics such as: • How long this agreement lasts • Your rights to refuse or cancel this agreement • Our friendly 30-day return policy...
  • Page 110 • A pproved returns must be shipped back at the customer’s expense in the original packaging. we will refund the irst month’s service charge and the cost of the phone, plus applicable taxes if: • R efunds, if applicable, will be processed back to the party that paid in the same manner that payment • You have used less than 30 minutes. was received. Please allow 21 business days for processing. • Y ou return the phone in “like new” condition, as determined by GreatCall, in the original box with all components and materials. The activation fee and shipping charges are not refundable. 208 Customer Agreement Customer Agreement 209...
  • Page 111 3.2 Service Cancellation 4. Charges And Fees If for any reason you are not completely satisied with your service and you wish to cancel, you’ll be There is a fee associated with beginning your service and there may be a fee associated with able to do so as described below. However, if you have purchased any Add-On Minutes, they are not reactivating your service.
  • Page 112 GreatCall products and services. These may change from time to time, and we may not be able to give you advance notice about how these changes may affect you. Except as prohibited by law, we may also, 4.5 Payments, Deposits, Credit Cards, And Checks...
  • Page 113 GreatCall service. When the transfer is complete you will be responsible for all the terms 5. Service Subject To Change of cancellation described in Section 3 of this agreement. We may not be able to provide you with some services, such as 9-1-1 location services, while we implement the transfer.
  • Page 114 We may also monitor or record your calls with GreatCall representatives to ensure the quality of our services d. Harassing our employees or agents.
  • Page 115 DISPUTES (CLAIM), SHALL BE SUBMITTED TO FINAL, BINDING ARBITRATION BEFORE THE AMERICAN You agree to indemnify, defend and hold GreatCall harmless from any claims arising out of use of the ARBITRATION ASSOCIATION (“AAA”). THIS AGREEMENT TO ARBITRATE ALSO REQUIRES YOU TO...
  • Page 116 (A) FOR CLAIMS LESS THAN $25, WE WILL PAY ALL FEES AND EXPENSES; AND US THAT YOUR WAIVER OF ANY ABILITY TO PARTICIPATE IN CLASS OR REPRESENTATIVE ACTIONS IS UNENFORCEABLE UNDER APPLICABLE LAW, THE ARBITRATION AGREEMENT WILL NOT APPLY, (B) FOR CLAIMS BETWEEN $25 AND $1,000, YOU WILL PAY ONLY $25 IN FEES AND EXPENSES, OR ANY AND YOU AND WE AGREE THAT SUCH CLAIMS WILL BE RESOLVED BY A COURT OF APPROPRIATE LESSER AMOUNT AS PROVIDED UNDER AAA’S SUPPLEMENTAL PROCEDURES FOR CONSUMER- JURISDICTION, OTHER THAN A SMALL CLAIMS COURT.
  • Page 117 18. Additional Terms For Text Messaging The message rates that we charge depend on the GreatCall service plan that you selected. You will incur message charges when you send or receive a message, whether the message has been read or unread, viewed or unviewed, solicited or unsolicited.
  • Page 118 Ending A Call When Paired With Your Bluetooth Headset ......140 Setting Your Jitterbug To Pairing Mode ............136 Turning The Bluetooth Feature On Your Jitterbug On And Off ...... 131 Turning The Bluetooth Feature Off ............. 133 Turning The Bluetooth Feature On ............. 131 Call History ....................
  • Page 119 Making Your First Call ................. 32 Personalize Your Jitterbug ................34 The Back Of Your Jitterbug ................20 Deleting A Contact Directly On Your Jitterbug ..........70 The Front Of Your Jitterbug................18 Dialing Manually .................... 44 The Inside Of Your Jitterbug ................ 22 To Install The Battery Cover ................
  • Page 120 – OPTION 3: On Your Jitterbug ................66 Health And Safety Information ..............143 Deleting A Contact Directly On Your Jitterbug ..........70 Modifying A Contact Directly On Your Jitterbug ........... 68 Placing And Receiving Calls ................43 Ignoring A Call ....................52 Placing A Call .....................
  • Page 121 – Deleting An Old Text From Your Saved Messages ......... 112 www.mygreatcall.com ................38 – Deleting A Text Message ................109 – Saving A Text Message ................. 107 – Using Jitterbug SimpleText Service ............... 102 Speakerphone ....................48 Vibrate Mode ....................54 Voice Dial ...................... 89 Using Voice Dial ..................
  • Page 122 Other charges and restrictions may apply. Coverage and service is not available everywhere. Jitterbug and GreatCall are registered trademarks of GreatCall, Inc. Samsung Telecommunications America, LLC (“Samsung”). Samsung is a registered trademark of Samsung Electronics America, Inc. and/or its related entities. Copyright ©2012 GreatCall, Inc.

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