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900MHz Cordless Answering System KX-TC1871CB Model No. Pulse-or-tone dialing capability Operating Instructions Call Display Compatible PLEASE READ BEFORE USE AND SAVE. Charge the battery for about 6 hours before initial use.
Before Initial Use Thank you for purchasing your new Panasonic cordless telephone. Call Display and Call Waiting Service, where available, are telephone company services. After subscribing to Call Display, this phone will display the caller’s name and phone number. Visual Call Waiting, which displays a second caller’s name and phone number while the user is on...
For Best Performance Battery Charge A rechargeable Ni-Cd battery powers the handset. Charge the battery for about 6 hours before initial use (p. 15). Base Unit Location/Noise Calls are transmitted between the base unit and the handset using wireless radio waves. For maximum distance and noise-free operation, the recommended base unit location is: Away from electrical appliances In a HIGH and CENTRAL location...
Displays “ Both the handset and the base unit show you instructions and information on the displays. These display prompts are shown below. Common prompts for the handset and the base unit The Caller List is empty or there are no stored items in the directory.
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“ Displays Handset only The battery needs to be charged. Place the handset on the base unit to charge the battery (p. 15). Recharge battery The display shows the number of new calls and the battery strength (p. 15) while the handset is on the base unit.
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“ When the ringer volume is set to OFF (p. 22), “Ringer off” will flash for about 45 seconds before the unit returns to the standby mode Ringer off (p. 16). When trying to store an item or Caller List information in the directory, the directory memory is full (p.
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“ Displays Base unit only In the standby mode, the display shows the current day and time, the number of new calls SUN 12:00AM and recorded messages. (Ex. 5 new calls have 5 new callers been received and 10 messages have been 10 messages recorded.) When the clock needs adjusting, the day and...
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The answering system is recording a message (p. 64). (“– Answering –” flashes.) NANCY BROWN 000-222-3333 - Answering - Message memory is full. (“Message full” flashes.) Erase some or all of the messages SUN 12:00AM (p. 68). 5 new callers Message full The pager call mode is set to ON (p.
AC Adaptor Raise the antenna. ≥USE ONLY WITH Panasonic AC ADAPTOR PQLV1. ≥The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.) ≥To connect a standard telephone on the same line, see page 87.
“ Installing the Battery in the Handset Install the battery and close the handset cover, locking it into place. Battery Charge Place the handset on the base unit and charge for about 6 hours before initial use. ≥The IN USE/CHARGE indicator lights. IN USE/CHARGE Indicator Battery strength You can check the battery strength on the display while the handset is on...
≥If you DO NOT recharge the handset battery for more than 15 minutes, the display will keep indicating “Recharge battery” and/or “ ” will continue to flash. Battery information After your Panasonic battery is fully charged (p. 15): Operation Approx. battery life near the base unit* Up to about 6 hours...
“ Selecting the Display Language You can select the display language, either ENGLISH or FRENCH. Your phone comes from the factory set to ENGLISH. If you want to select FRENCH, program as follows. Make sure the unit is in the standby mode. To select FRENCH (FUNCTION/EXIT/CH) Press...
“ Settings Selecting the Dialing Mode You can program the dialing mode using the handset near the base unit. If you have touch tone service, set to “Tone”. If rotary or pulse service is used, set to “Pulse”. Your phone comes from the factory set to “Tone”. Make sure the unit is in the standby mode.
Selecting the Line Mode If the line is connected to a low voltage system such as a PBX, set to “B”. Otherwise the Visual Call Waiting (Call Waiting ID) Service may not be accessible (p. 59), and the unit may not alert your pager (p. 69). Your phone comes from the factory set to “A”.
Programmable Functions You can program the following function items using the handset near the base unit. The display shows the programming instructions. See the corresponding pages for function details. Make sure the unit is in the standby mode. (FUNCTION/EXIT/CH) Press <Function menu>* To store an item in the directory (p.
“ Setting the Auto Talk Feature The Auto Talk feature allows you to answer a call by lifting the handset off (TALK) the base unit without pressing . If you want to use this feature, turn the feature ON by programming. Your phone comes from the factory set to OFF.
“ Programmable Functions Selecting the Ringer Volume With the handset You can program the ringer volume to HIGH, LOW or OFF. If set to OFF, the unit will not ring. Your phone comes from the factory set to HIGH. Make sure the unit is in the standby mode. (FUNCTION/EXIT/CH) Press (›)
Preparing the Answering System “ Greeting Message You can record a personal greeting message of up to 2 minutes. If a greeting message is not recorded, one of two pre-recorded greetings will be played when a call is received (p. 24). All messages (greeting, incoming, etc.) are stored in digital memory (p.
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“ Preparing the Answering System Greeting message sample “Hello, this is (your name and/or number). Sorry I cannot take your call. Please leave a message after the beep. Thank you.” To erase the recorded greeting message briefly ¤ Press (GREETING/EDIT) (ERASE/CLEAR) Press while the...
“ Programming Summary for the Answering System You can program the following functions using the handset near the base unit. See the page numbers below for details. The unit must be in the standby mode before programming. (FUNCTION/EXIT/CH) Lift the handset, and press (›) (‹) FWD/EDIT (fl)
“ Preparing the Answering System Day and Time Adjustment Voice Day/Time Stamp: During playback, a synthesized voice will announce the day and time that each message was recorded. (FUNCTION/EXIT/CH) Press 1Save directory Calling pager 1=Yes (›) (‹) Press repeatedly until the arrow Ringer volume points to “Program”.
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“ ≥In step 7, you cannot enter numbers greater than 12. Do not use military time. (To set 13:00 hours, enter “0100” and select “PM” by pressing ($).) If a power failure occurs, “ ” will flash or the incorrect day/time will be shown on the main unit display.
“ Preparing the Answering System Selecting the Caller’s Recording Time You can select “1 minute”, “3 minutes” or “Greeting only” for the caller’s recording time. Your phone comes from the factory set to “3 minutes”. (FUNCTION/EXIT/CH) Press 1Save directory Calling pager 1=Yes (›) (‹)
Selecting the Number of Rings You can select the number of times the unit rings before the answering system answers a call, from “2” to “7” or “Toll saver”*. Your phone comes from the factory set to “Toll saver”. (FUNCTION/EXIT/CH) Press 1Save directory Calling pager...
Making Calls With the Handset To have a hand-free conversation, connect the optional headset to the handset (p. 86). Display (TALK) (‹), (›) (FUNCTION/EXIT/CH) (INTERCOM/CLEAR) (REDIAL/PAUSE) (TALK) Press Talk Dial a phone number. Talk ≥The dialed number is displayed. 1112222 ≥After a few seconds, the display will show the length of the call and the battery strength.
“ To dial after confirming the entered number Dial a phone number. 3334444 ≥If you misdial, press (INTERCOM/CLEAR). All digits are erased. Dial the correct phone number. (TALK) Press Talk ≥After a few seconds, the display will show the 3334444 length of the call and the battery strength.
“ Making calls With the Base Unit (Digital Duplex Speakerphone) (HOLD) VOLUME (_), (^) (DIGITAL\SP-PHONE) and Indicator (REDIAL) (DIGITAL\SP-PHONE) Press Talk ≥The DIGITAL SP-PHONE indicator lights. Dial a telephone number. Talk 1112222 When the other party answers, Talk talk into the MIC (microphone). 00-00-00 To hang up, press (DIGITAL\SP-PHONE)
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“ Hands-free Digital Duplex Speakerphone For best performance, please note the following: ≥Talk alternately with the caller in a quiet room. ≥If the other party has difficulty hearing you, press VOLUME (_) to decrease the speaker volume. ≥If the other party’s voice from the speaker cuts in/out during a conversation, press VOLUME (_) to decrease the speaker volume.
“ Making calls Simultaneous Keypad Dialing You can use the base unit like a standard telephone. After pressing (TALK) to make a call with the handset near the base unit, you can also dial using the base unit keypad. (TALK) Handset: (TALK) Press...
Answering Calls (CALL–DISPLAY) When a call is received, the unit rings and the button on the base unit flashes quickly. If you subscribe to a Call Display service, the calling party information will be displayed after the first ring (p. 36). In order to view the Call Display information, please wait until the second ring to answer a call.
Call Display Service This unit is compatible with a Call Display service offered by your telephone company. If you subscribe to a Call Display service, the calling party’s information will be displayed on the handset and the base unit after the first ring. The unit can record information of up to 50 different callers, including the time and date received and the number of times called, in the Caller List.
≥Caller information cannot be displayed in the following cases: ≥—If the caller dialed from an area which does not provide a Call Display service, the display will show “Unavailable Name & No.”. ≥—If a long distance call is identified, and the caller’s name and/or number cannot be received, the display will show “Long distance”.
Using the Caller List Viewing the Caller List To check who has called, follow the steps below. Make sure the unit is in the standby mode. With the handset With the base unit (CALL\DISPLAY) Lift the handset off the base Press (›) (‹)
“ Display meaning √ : You have checked this caller JACK SMITH information, answered the call or 222-333-4444 3:10P DEC.10 √ called back the caller. k2–k9 : The number of times the same caller JACK SMITH called (up to 9). After checking, 222-333-4444 “a2”–“a9”...
“ Using the Caller List Editing the Caller’s Phone Number The unit can edit a phone number into one of 4 patterns. Make sure the unit is in the standby mode. With the handset Lift the handset off the base unit and (›) (‹) press...
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“ With the base unit (CALL\DISPLAY) Press to enter the Caller List. 5 new callers <<=Old >>=New (SKIP/FF) (REPEAT/REW) Press FRED PARKER repeatedly to find the desired caller. 234-321-5555 11:20A JAN.12 √ (GREETING/EDIT) Press to select a FRED PARKER pattern. 321-5555 11:20A JAN.12 √...
“ Using the Caller List Storing Caller List Information in the Directory You can store numbers that are in the Caller List in the directory. This feature can operate only with the handset. Make sure the unit is in the standby mode. Lift the handset off the base unit and (›) (‹)
“ Erasing Caller List Information After checking the Caller List, you can erase some or all of the entries. Make sure the unit is in the standby mode. To erase a specific caller from the Caller List With the handset With the base unit (CALL\DISPLAY) Lift the handset off the base...
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“ Using the Caller List To erase all entries in the Caller List Before erasing all entries, make sure that “0 new caller” is displayed. With the handset With the base unit (CALL\DISPLAY) Lift the handset off the base Press (›) (‹) unit and press...
One-Touch Dialer “ (DIRECT) A phone number stored in the button can be dialed with a one- touch operation. Storing a Phone Number in the DIRECT Button Make sure the unit is in the standby mode. (FUNCTION/EXIT/CH) Press (›) (‹) Press repeatedly until the arrow Ringer volume...
“ One-Touch Dialer Dialing the Stored Number in the DIRECT Button (TALK) Press (DIRECT) Press Talk 1234567890123456 ≥After a few seconds, the display will show the 789012 length of the call and the battery strength. Talk 00-00-00 To dial after confirming the entered number ¤...
Using the Directory “ You can store up to 50 names and phone numbers in the directory. All directory items are sorted by the first word in alphabetical order. Using the directory, you can make a call by selecting a name on the handset or base unit display.
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“ Using the Directory (FUNCTION/EXIT/CH) Press 1Save directory Calling pager 1=Yes While the arrow points to “Save Directory= FWD/EDIT (fl) directory”, press (Yes 20 items key). ≥The display shows the number of stored items in the directory. Enter a name, up to 15 characters, with the Enter name (fi) dialing buttons, BACK...
“ Steps for Entering Names and Symbols TALK DIRECT BACK (fi) The handset dialing buttons ( LOUD/ FWD/EDIT (fl) can be used to enter letters BACK SEARCH FWD/EDIT and symbols. FUNCTION/EXIT INTERCOM/CLEAR Each button selects a character as shown below. WXYZ PQRS TONE...
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“ Using the Directory For example, to enter “Tom Jones”: (FUNCTION/EXIT/CH) Press While the arrow points to “Save Directory= FWD/EDIT (fl) directory”, press 20 items (Yes key). Enter name =Next Press Press six times, then press FWD/EDIT (fl) to move the cursor to the right. Press four times.
“ Finding Items in the Directory With the handset Make sure the unit is in the standby mode. BACK (fi) FWD/EDIT (fl) Press enter the directory list. Directory list 1=Caller’s list (›) (‹) Press ≥The first item is displayed. (›), (‹), BACK (fi), 1234567890 FWD/EDIT (fl) (FUNCTION/EXIT/CH)
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“ Using the Directory With the base unit Make sure the unit is in the standby mode. (DIRECTORY) (DIRECTORY) Press to enter the (SKIP/FF) directory list. (REPEAT/REW) ≥The first item is displayed. 1234567890 (SKIP/FF) (REPEAT/REW) Press repeatedly until the desired item is displayed.
“ Index table Keys Index Keys Index Other symbols, 1 M, N, O, 6 A, B, C, 2 P, Q, R, S, 7 D, E, F, 3 T, U, V, 8 G, H, I, 4 W, X, Y, Z, 9 J, K, L, 5 Dialing from the Directory With the handset...
“ Using the Directory Editing an Item in the Directory This feature can operate only with the handset. Make sure the unit is in the standby mode. (fi) (fl) Press BACK or FWD/EDIT to enter the directory list. (›) (‹) Press ≥The first item is displayed.
Erasing an Item from the Directory Make sure the unit is in the standby mode. With the handset With the base unit BACK (fi) (DIRECTORY) Press Press to enter FWD/EDIT (fl) to enter the directory list. the directory list. ≥The first item is displayed. (›) (‹) Press...
Intercom A 2-way intercom is possible between the handset and the base unit. Paging the base unit from the handset Handset: (INTERCOM/CLEAR) Press . Talk to the paged party after the beeps. ≥“Intercom” is displayed. (INTERCOM/CLEAR) Base unit: When the other party’s voice is heard, answer using the MIC.
During an intercom call: ≥Intercom calls can only be ended with the handset. ≥If the handset user has difficulty hearing the base unit user, decrease the base unit speaker volume by pressing VOLUME (_). ≥If an incoming call is received, the intercom call stops and the unit starts to ring.
Special Features (TONE) Display (PAUSE) (›), (‹), FWD/EDIT (fl) (FUNCTION/EXIT/CH) (TONE) (REDIAL/PAUSE) (FLASH/CALL\WAIT) (FLASH/CALL\WAIT/PLAYBACK) Automatic Security Code Setting Each time you place the handset on the base unit, the unit automatically selects one of more than a million security codes. These codes help prevent the unauthorized use of your telephone line by another cordless telephone user.
“ How to Use the PAUSE Button (For Analogue PBX Line/Long Distance Service Users) (REDIAL/PAUSE) (PAUSE) We recommend you press if a pause is required for dialing with a PBX or to access a long distance service. Ex. Line access number (PBX) ¤...
“ Special Features Call Waiting Deluxe Service This unit is compatible with a Call Waiting Deluxe Service offered by your telephone company. After subscribing, Call Waiting Deluxe Service not only allows your handset to display the second caller’s information, but also offers you a variety of ways to deal with the second call (p.
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“ To use Call Waiting Deluxe Service You can choose from the options on the display as shown below. Display Signification Ans (Answer) Answers the second call, while keeping the first call on hold. Plays the pre-recorded hold message for the Hold second caller and the second call is put on hold.
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“ Special Features After selecting “Ans” (Answer) or “Hold”: You can choose one of the following options: 1:Return —“Return” to return to the waiting call. 2:Drop —“Drop” to hang up the current call and answer 3:Conference the waiting call. —“Conference” to make a conference call. (FLASH/CALL\WAIT/PLAYBACK) (FLASH/CALL\WAIT) Press...
FLASH Button (FLASH/CALL\WAIT/PLAYBACK) (FLASH/CALL\WAIT) Pressing allows you to use special features of your host PBX such as transferring an extension call or accessing special telephone services (optional) such as call waiting. Selecting the flash time The flash time depends on your telephone exchange or host PBX. You can select the following flash times: “700, 600, 400, 300, 250, 110, 100 or 90 ms (milliseconds)”.
Automatic Answering Operation When the unit answers a call, a greeting message is played and the caller’s message is recorded. While recording, “- Answering -” will be displayed. ≥The total recording time (including greeting message) is about 12 minutes. If messages are recorded in noisy rooms, the time may be shortened by up to 3 minutes.
Listening to Messages “ You can see the total number of recorded messages on the base unit display. If the ANSWER ON indicator flashes, new messages have been recorded. Listening to only new (STOP/EXIT) messages (NEW\MESSAGE) Press briefly. ANSWER ON Indicator ≥The unit announces the number of new messages and plays them back.
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“ Listening to Messages During playback To repeat/ To repeat from the beginning of the message (REPEAT/REW) rewind Press briefly. ≥If you press within 5 seconds of playback, the previous message message will be played. To rewind part of the message (REPEAT/REW) Press and hold until you reach the desired...
From the Handset If someone else is in the room and you want to listen to the recorded messages privately, you can use the handset. Handset: (FLASH/CALL\WAIT/PLAYBACK) Press ≥The number of new messages is heard on the handset. Base unit: To listen to new messages, press (NEW\MESSAGE) briefly.
Erasing Messages The unit will announce the remaining recording time after playback, if it is less than 5 minutes. New messages cannot be recorded when: —“Memory full” is heard. —“Message full” is displayed on the base unit. —the ANSWER ON indicator flashes rapidly. Erase some, or all, of the messages.
Pager Call “ This feature allows you to alert your pager when the unit records an incoming message or receives a Call Display call (p. 74). You can retrieve the message from a touch tone telephone (p. 76). If you subscribe to a Call Display service, the caller’s telephone number will be displayed on your pager.
“ Pager Call Storing a Pager Number If you use a 1-800 or 1-888 pager number, see the next page for storing the pager number. (FUNCTION/EXIT/CH) Press (›) (‹) Press repeatedly until the arrow Ringer volume points to “Program”. 1Program 1=Yes FWD/EDIT (fl) Press...
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“ Storing a 1-800 or 1-888 pager number If you use a 1-800 or 1-888 pager number with a PIN code, store the pager number as follows. Repeat steps 1 through 6 on page 70. 1 Enter the 1-800 or 1-888 pager number, and press (REDIAL/PAUSE) 3 times.* 2 Enter the PIN code, and press...
“ Pager Call Storing Your Home Telephone Number After storing your home telephone number, it will then be displayed on your pager when your family wants you to call home. (See useful information on page 73.) (FUNCTION/EXIT/CH) Press (›) (‹) Press repeatedly until the arrow Ringer volume...
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“ To confirm the stored pager and home numbers (FUNCTION/EXIT/CH) 1. Press (›) (‹) 2. Press to select “Calling pager”. FWD/EDIT (fl) 3. Press (Yes key). (TALK) 4. Press ≥The unit dials the stored pager number. ≥The pager beeps, and displays your home number and “11”*. ≥If the pager does not beep or does not display your home number and “11”, store the pager and home numbers again (p.
“ Pager Call Pager Mode Setting After subscribing to a Call Display service (p. 36), you can select one of the following pager mode settings. The unit will alert your pager: Recorded MSG: After the unit records an incoming message (factory preset), Received call: Each time the unit receives a Call Display call,...
Setting the Unit to Call a Pager (FLASH/CALL\WAIT/PLAYBACK) Press ≥The number of new messages is heard on the handset. Press ” is displayed on the base unit. PAGER ≥“ ≥If “ ” is not displayed, the pager PAGER number has not been stored. Store the number (p.
Remote Operation from a Touch Tone Phone You can operate the answering system from any touch tone phone. A synthesized voice menu will guide you on how to operate the unit (p. 78). ≥To skip the voice menu and operate the unit directly, see page 80, 81.
“ Setting the Remote Code The remote code prevents unauthorized people from accessing your unit and listening to your messages. Choose any 2-digit number (00–99). The factory preset remote code is “11”. If you do not program your own remote code, you can use “11”. Make sure that the unit is in the standby mode.
“ Remote Operation from a Touch Tone Phone Voice Menu The shaded boxes are voice prompts. Press Press 1 to play back all messages. All message Press 2 for other functions. playback. Press Press Press 1 to play back new messages. New message Press 2 for other functions.
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“ All Message Playback All recorded messages are played back. At the end of the last message, “End of final message” is heard. The unit will announce the remaining recording time if it is less than 5 minutes. New Message Playback Only new messages are played back.
“ Remote Operation from a Touch Tone Phone Direct Remote Operation Once you have entered the remote code, you can also control your unit by direct commands instead of using the voice menu. To end the remote operation, hang up anytime. Direct commands NEW MESSAGE ≥Only new messages are played back.
PAGER CALL ≥Each time you press , “On/Off” is ON/OFF heard and the mode will turn on or off. ≥If you have not stored a pager number, 6 beeps will sound and the mode will not turn on. ANSWERING ≥The unit hangs up and will not answer SYSTEM OFF calls until turned on again.
Remote Operation with the Handset You can operate your answering system with the handset. The announcements and recorded messages can only be heard with the handset. (FLASH/CALL\WAIT/PLAYBACK) Summary of remote operation (FLASH/CALL\WAIT/PLAYBACK) Press ≥The number of new messages is heard. ≥“Remote operation”...
Direct commands NEW MESSAGE ≥Only new messages are played back. PLAYBACK ALL MESSAGE ≥All messages are played back. PLAYBACK REPEAT ≥The current message is repeated. (During playback) SKIP ≥The current message is skipped. (During playback) The next message is played. STOP ≥Operation is stopped temporarily.
Wall Mounting This unit can be mounted on a wall phone plate. Set the handset holder as shown. Connect the AC adaptor. To Power Outlet Tuck the telephone line cord inside the wall mounting adaptor, then push it in the direction of the arrow. ≥The word “UP”...
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Connect the telephone line cord. Mount the unit, then slide down. Wall Phone Plate ≥Raise the antenna. To charge the battery: Place the handset on the handset holder as shown. ≥The IN USE/CHARGE indicator lights. To remove the handset holder While pressing the arrow (1) and opposite side (2) of the holder, pull out the handset holder.
Using the Optional Headset Plugging an optional headset into the handset allows a hands-free phone conversation. Please use only the Panasonic KX-TCA90C headset. Connecting the optional headset to the handset Open the headset jack cover, and connect the optional headset to the headset jack as shown below.
Battery Replacement “Recharge battery” is displayed and/or “ ” flashes after being fully charged, replace the battery with a new Panasonic P-P508 battery. Press the notch on the battery cover firmly and slide it as indicated by the arrow. Replace the battery and close the cover.
Before Requesting Help Cordless Telephone Problem Cause and Remedy “No link to base. ≥You are too far from the base unit. Move closer and try again. Place on cradle and try again.” is displayed ≥Place the handset on the base unit and and an alarm tone sounds.
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“ Problem Cause and Remedy The unit does not display the ≥You do not subscribe to a Call Display caller’s name and/or phone service. number. ≥Other telephone equipment may be interfering with your phone. Disconnect it and try again. ≥Other electrical appliances connected to the same outlet may be interfering with the Call Display information.
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“ Before Requesting Help Answering System Problem Cause and Remedy The answering system is on, ≥The recording time is set to “Greeting but incoming messages are only”. Select “1 minute” or “3 minutes” not recorded. (p. 28). ≥Memory is full. Erase some, or all, of the messages (p.
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“ Problem Cause and Remedy While recording a greeting ≥To answer the call, press (DIGITAL\SP-PHONE) message, the unit starts to , or lift the handset (TALK) ring and stops recording. off the base unit or press . Start again from the beginning after hanging During playback, the unit ≥To answer the call, press (DIGITAL\SP-PHONE)
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“ Before Requesting Help Problem Cause and Remedy You cannot program items, ≥Programming is not possible while the such as the dialing mode. unit is in the talk or speakerphone mode, when viewing the Caller List/directory list, or while the answering system is in use.
Important Information NOTICE: The Industry Canada label identifies certified equipment. This certification means that the equipment meets telecommunications network protective, operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document(s). The Department does not guarantee the equipment will operate to the user’s satisfaction.
≥If there is any trouble, disconnect the unit from the telephone line and connect a known working phone. If the known working phone operates properly, have your unit repaired by one of the specified authorized Panasonic Factory Servicentres. If the known working phone does not operate properly, consult your telephone company.
5770 Ambler Drive, Mississauga, Ontario L4W 2T3 PANASONIC PRODUCT—LIMITED WARRANTY Panasonic Canada Inc. warrants this product to be free from defects in material and workmanship and agrees to remedy any such defect for a period as stated below from the date of original purchase.
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Panasonic Canada Inc. 5770 Ambler Drive, Mississauga, Ontario L4W 2T3 www.panasonic.ca PQQX12783ZA-BM Printed in Malaysia FM0800HK0...