Page 1 HP Integrity rx2660 Server User Service Guide User Service Guide HP Part Number: AB419-9002C-ed4 Published: August 2008...
Page 2 Legal Notices The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Page 3: Table Of Contents
Table of Contents About This Document.......................17 Intended Audience..........................17 Publishing History..........................17 Document Organization........................17 Typographic Conventions.......................18 Related Documents..........................18 HP-UX Release Name and Release Identifier..................19 Warranty Information...........................19 Related Information..........................19 HP Encourages Your Comments......................19 1 Overview........................20 Server Subsystems..........................20 Server Block Diagram........................20 I/O Subsystem..........................21 PCIe MPS Optimization......................22 Processor............................23...
Page 4 Installing the SAS Smart Array P400 Controller and RAID Battery..........62 Replacing the Top Cover.........................63 Installing the Server into a Rack or Pedestal..................64 Installing the Server into a Rack......................64 HP Rack............................64 Non-HP Rack..........................64 Installing the Server into a Pedestal....................64 Connecting the Cables..........................65 ac Input Power..........................65...
Page 5 Downloading the Latest Version of the Firmware..............86 Installing the Latest Version of the Firmware on the Server............86 4 Booting and Shutting Down the Operating System..........87 Operating Systems Supported on HP Integrity Servers...............87 Configuring System Boot Options......................87 Booting and Shutting Down HP-UX.....................90 Adding HP-UX to the Boot Options List..................90...
Page 6 Online Support Tools List......................118 Linux Online Support Tools......................118 Offline Support Tools List......................118 General Diagnostic Tools.......................119 Fault Management Overview......................119 HP-UX Fault Management......................119 WBEM Indication Providers and EMS Hardware Monitors............120 EMS High Availability Monitors....................120 Errors and Reading Error Logs......................120 Event Log Definitions........................120 Using Event Logs...........................120...
Page 7 Firmware.............................137 Identifying and Troubleshooting Firmware Problems..............137 Updates............................138 Server Interface (System Console)......................138 Troubleshooting Tips........................138 Environment ............................138 Reporting Your Problems to HP......................139 Online Support..........................139 Phone Support..........................139 Information to Collect Before you Contact Support..............139 6 Removing and Replacing Server Components............141 Service Tools Required........................141 Safety Information..........................141...
Page 8 Replacing a Power Supply......................155 Removing and Replacing a Hard Drive Filler..................155 Removing a Hard Drive Filler.......................155 Replacing a Hard Drive Filler......................156 Removing and Replacing a Hot-Pluggable SAS Hard Drive.............156 Removing a SAS Hard Drive......................156 Replacing a SAS Hard Drive......................157 Removing and Replacing the DVD Drive...................158 Removing the DVD Drive......................158 Replacing the DVD Drive......................158 Removing and Replacing the Front Bezel...................158...
Page 9 Replacing the TPM.........................190 Removing and Replacing the Smart Array P400 Controller and PCIe Expansion Board....191 Removing the Optional Smart Array P400 Controller and Battery..........191 Removing the PCIe Expansion Board...................193 Replacing the Smart Array P400 Controller Board...............194 Replacing the PCIe Expansion Board....................195 Removing and Replacing the SAS Backplane Board................196 Removing the SAS Backplane Board.....................197 Replacing the SAS Backplane......................198...
Page 10 boottest............................222 Syntax............................222 Parameters..........................222 cpuconfig............................223 Syntax............................223 Parameters..........................223 Operation..........................223 ioconfig............................224 Syntax............................224 Parameters..........................224 Operation..........................224 conconfig............................225 Syntax............................225 Parameters..........................225 Notes............................225 default............................226 Syntax............................226 Parameters..........................226 Operation..........................227 errdump............................227 Syntax............................227 Parameters..........................227 Operation..........................227 info..............................227 Syntax............................227 Parameters..........................227 lanaddress............................232 Syntax:............................232 Parameters..........................232 monarch............................232 Syntax............................233 Parameters..........................233 Operation..........................233 pdt..............................233 Syntax............................233 Parameters..........................233 Operation..........................233 sysmode............................234 Syntax............................234 Parameters..........................234 Operation..........................234 Option ROM Configuration for Arrays Utility...................235 Creating a Logical Drive Using ORCA..................235...
Page 11 Operation..........................238 HOTSPARE Command......................238 Syntax..........................238 Parameters ..........................238 Operation..........................238 Specifying SCSI Parameters........................238 Using the SCSI Setup Utility......................238 Using the Boot Option Maintenance Menu..................243 Paths...............................243 Boot From File..........................243 Add a Boot Option........................244 Edit Boot Entry.........................245 Delete Boot Option(s).......................245 Change Boot Order........................245 Manage BootNext Setting......................245 Set AutoBoot TimeOut......................246 Select Console Configuration....................246 Select Active Standard Error Devices..................247...
Page 12 List of Figures Server Block Diagram........................21 I/O Subsystem Block Diagram......................22 Memory Block Diagram........................24 Power Subsystem Block Diagram....................25 Front Panel Controls, Ports, and LEDs..................27 Server Status LEDs........................28 System Insight Display LEDs......................29 Hot-Pluggable SAS Drive LEDs....................30 DVD LED............................31 1-10 Rear Panel Control, Port, and LED Locations................32 1-11 iLO 2 MP Controls, Ports, and LEDs.....................32 Removing a Hard Drive Filler.......................46...
Page 13 6-17 Bezel Screw Location........................159 6-18 Removing the System Insight Display from the Front Bezel............161 6-19 Removing and Replacing the Fan Carrier Assembly..............163 6-20 Data Center Fan Carrier Assembly Removed................164 6-21 Office Friendly Server Fan Carrier Assembly Removed.............164 6-22 Removing and Replacing the Data Center Server I/O Fan Carrier Assembly......166 6-23 Removing and Replacing the Office Friendly Server I/O Fan Carrier Assembly.......166 6-24...
Page 14 List of Tables Publishing History Details......................17 HP-UX 11i Releases........................19 Front Panel Controls........................28 Front Control Panel LEDs......................28 SAS Disk Drive LEDs........................30 iLO 2 MP Ports..........................33 iLO 2 MP LAN Link Speed LEDs....................33 iLO 2 MP LAN Link Status LEDs....................33 iLO 2 MP Status LEDs........................34 System LAN Link Status LEDs......................34...
Page 15 5-31 rx2660 Environmental Specifications..................139 Memory Load Order........................175 Supported Processor Configurations..................176 Processor Load Order........................177 Customer Self Repair Information....................204 HP Integrity rx2660 CRU List......................204 Slot Speed Comparison.......................207 Processor Upgrades........................213 EFI Commands..........................216 Communications Parameters......................222 PCI Slots and Device Path......................243 Disk Drives and Device Path.......................243...
Page 16 List of Examples help command...........................219 help bch command........................219 help configuration command.....................219 help cpuconfig command.....................220 help ioconfig command......................221 boottest command........................223 boottest early_cpu off command..................223 cpuconfig command........................224 ioconfig command........................225 C-10 conconfig command........................226 C-11 conconfig 2 primary command..................226 C-12 conconfig 3 off command....................226 C-13 conconfig 3 on command.....................226 C-14...
Page 17: About This Document
• Linux • OpenVMS Document Organization The HP Integrity rx2660 Server User Service Guide is divided into several chapters, and each contains information about servicing the HP Integrity rx2660 server. The appendixes area of the book contains supplemental information. Chapter 1 Provides information on the major server subsystems, dimensions and weights, specifications, and safety.
Page 18: Typographic Conventions
The preceding element may be repeated an arbitrary number of times. Separates items in a list of choices. Related Documents The HP Server Documentation CD has been provided with the server. The CD provides the following complete set of documentation: •...
Page 19: Hp-Ux Release Name And Release Identifier
HP-UX Release Name and Release Identifier Each HP-UX 11i release has an associated release name and release identifier. The uname (1) command with the -r option returns the release identifier. This table shows the releases available for HP-UX 11i.
Page 20: Overview
1 Overview The HP Integrity rx2660 server is a versatile, high-rack-density platform that provides the following features: Form factor 2U, rack- or pedestal-mounted chassis Internal peripherals Serial-attached SCSI (SAS) hard drives, and a DVD or DVD+RW drive High-availability components 1+1 hot-swappable power supplies and SAS drives...
Page 21: I/O Subsystem
Figure 1-1 Server Block Diagram I/O Subsystem Figure 1-2 shows a block diagram of the I/O subsystem. Server Subsystems...
Page 22: Pcie Mps Optimization
Larger MPS values can enable the optimization to gain higher performance. MPS Optimization is supported on PCIe systems running HP-UX, Open VMS, and Linux. System firmware level greater than 01.05 performs an optimization during boot time to set the MPS value to the largest size supported by both a PCIe root port and the devices below it.
Page 23: Processor
To enable PCIe MPS optimization use the ioconfig mps_optimize command. See “ioconfig” (page 224). For non-PCIe systems, ioconfig and info io does not display the MPS optimization policy setting. The Set PCIe MPS Optimization boot manager menu also is not displayed. When you run the ioconfig mps_optimize [on|off] command from a non-PCIe system, the following output displays: -------------...
Page 24: Cooling
Figure 1-3 Memory Block Diagram Cooling Data Center Server Cooling Twelve fans cool the Data Center server. The fans are all redundant, hot-swappable, and interchangeable. Eight fans cool the eight DIMMs and two processors. Four fans cool the hard-disk drives and the PCI riser board. The fans cool three zones in the server. Fans 1 through 4 cool Zone 1, fans 5 through 8 cool Zone 2, and fans 9 through 12 cool Zone 3.
Page 25: Power
shutdown in 40 seconds, and the failed fan unit must be replaced. See Figure 6-8 (page 151) the Office Friendly fan locations and cooling zones. The power supplies have built-in fans and are not controlled by the BMC. Power Figure 1-4 shows a block diagram of the power subsystem for the rx2660 server, including voltage labels for each main server subsystem that requires power.
Page 26: Mass Storage
This allows each to evolve independently of the other. The rx2660 Data Center server firmware supports the HP-UX 11i version 3, February 2007 release, Linux, Windows, and OpenVMS 8.3 operating systems through the Itanium processor family standards and extensions, and has no operating system-specific functionality included.
Page 27: Event Ids For Errors And Events
Controls, Ports, and LEDs This chapter provides a basic description of the controls, ports, and LEDs found on the front panel and rear panel of the HP Integrity rx2660. For more information on LED functions and descriptions, see Chapter 5: “Troubleshooting” (page 106).
Page 28: Server Status Leds
Table 1-1 Front Panel Controls Name Function Power button The power button manually powers the server on and off. UID button The Unit ID (UID) button helps locate a particular server within a rack of servers. You may remotely activate this function through various system utilities. Init (ToC) The Init (Transfer of Control) button initiates a system reset.
Page 29: System Insight Display
Table 1-2 Front Control Panel LEDs (continued) Name States • Flashing amber: warning • Flashing red: system fault Internal health Indicates the status of internal serviceable components. This LED maintains its state when the system is in standby mode (system power turned off, but ac power is still applied to the system). When the internal health LED is illuminated, the LED of the corresponding failed component illuminates on the System Insight Display.
Page 30: Storage And Media Devices
NOTE: The System Insight Display is the same for the Data Center server and the Office Friendly server. However, the Office Friendly server only uses the bottom row of fan LEDs since there are only six fans for the Office Friendly server. Storage and Media Devices The server contains up to eight hot-pluggable SAS disk drives and one DVD or DVD+RW drive.
Page 31: Dvd Drive
Table 1-3 SAS Disk Drive LEDs (continued) Activity LED Status LED SAS Disk Drive State Solid green Flashing amber at 1 Hz Online, no activity; predictive failure Flickering green Flashing amber at 1 Hz Disk activity; predictive failure Solid amber Offline;...
Page 32: Ilo 2 Mp
Figure 1-10 Rear Panel Control, Port, and LED Locations Power supply 1 and LED Auxiliary serial port iLO 2 MP LAN port Power supply 2 and LED VGA port iLO 2 MP status LEDs PCI-X/PCIe slots USB ports iLO 2 MP reset Core LAN ports Console serial port UID button/LED...
Page 33: Ilo 2 Mp Reset Button
USB ports iLO 2 MP LAN heartbeat Standby power LED Console serial port iLO 2 MP reset button iLO 2 MP LAN self-test iLO 2 MP LAN link speed UID button/LED BMC heartbeat iLO 2 MP LAN link status iLO 2 MP Reset Button The iLO 2 MP reset button enables you to reset the iLO 2 MP, and optionally reset the user-specific values to factory default values.
Page 34: System Lan
Table 1-7 iLO 2 MP Status LEDs iLO 2 MP Status LED LED State iLO 2 MP heartbeat Flashing green iLO 2 MP self-test Off: The LED is solid amber when ac power is applied. It remains solid amber for a few seconds until the iLO 2 MP completes its self-test;...
Page 35: Rear Panel Uid Led And Button
Rear Panel UID LED and Button The UID button is used to help locate a particular server in a rack of servers. See Figure 1-10 (page 32) for the UID button location. You may remotely activate this function through various system utilities.
Page 36: Server Specifications
“Electrical Specifications” (page 37). • “Physical and Environmental Specifications” (page 38) For information on general computer room site preparation, see the HP Generalized Site Preparation Guide on the HP website at www.docs.hp.com. System Configuration Table 2-1 lists the hardware specifications for the HP Integrity rx2660 server.
Page 37: Dimensions And Weight
The Office Friendly configuration includes two power supplies. Dimensions and Weight Table 2-2 lists the dimensions and weight of the HP Integrity rx2660 Data Center server and the rx2660 Office Friendly server for a rack- or pedestal-mounted configuration. Table 2-2 Rack- or Pedestal-Mounted Server Dimensions...
Page 38: Power Consumption And Cooling
If an overload triggers the power supply overload protection, the system is immediately powered off. To reset the power supply unit, follow these steps: Disconnect the power cord. Determine what caused the overload by contacting an HP support representative. Reconnect the power cord. Reboot the system.
Page 39: Environmental Specifications (System Processing Unit With Hard Disk)
Operating temperature and humidity ranges may vary depending on the installed mass storage devices. High humidity levels can cause improper disk operation. Low humidity levels can aggravate static electricity problems and cause excessive wear of the disk surface. Temperature, humidity, and sound power levels are provided in Table 2-5 while minimum, maximum, and typical configurations are in...
Page 40: Physical And Environmental Specifications For The Data Center Server
Table 2-6 Physical and Environmental Specifications for the Data Center Server Condition Weight Server Dimensions Typical Heat Nominal Maximum Release Airflow Airflow @ 35 degrees 100-127 200-240 Server Rack Pedestal Rack Pedestal Watts Watts m3/hr m3/hr 21 kg - 25 kg 30 kg - D 67.3 D 69 cm W 27.6...
Page 41: Physical And Environmental Specifications Of The Office Friendly Server
Table 2-7 Physical and Environmental Specifications of the Office Friendly Server Condition Weight Server Dimensions Typical Heat Release Nominal Airflow Maximum Airflow @ 35 100-127 200-240 Server Pedestal Pedestal degrees C Watts Watts m3/hr m3/hr 21 kg - 28 30 kg - D 69 cm W 27.6 kg (46 lb - 37 kg...
Page 42: Installing The Server
Do not wear clothing subject to static charge buildup, such as wool or synthetic materials. • If installing an internal assembly, wear an antistatic wrist strap and use a grounding mat, such as those included in the Electrically Conductive Field Service Grounding Kit (HP 9300-1155). •...
Page 43: Installation Sequence And Checklist
• Confirm environmental requirements. For server-specific information on electrical, physical space, and environmental requirements, Chapter 2 (page 36). For general site preparation information, see the HP Generalized Site Preparation Guide on the HP website at http://docs.hp.com. Installation Sequence and Checklist...
Page 44: Inspecting The Shipping Containers For Damage
Inspect each carton for shipping damage as you unpack the server. Checking the Inventory The sales order packing slip lists all the equipment shipped from HP. Use this packing slip to verify that all of the equipment has arrived. NOTE: To identify each item by part number, refer to the sales order packing slip.
Page 45: Installing Additional Components
Most servers are pre-configured with all components installed prior to shipping from the HP factory. This section addresses the following topics: •...
Page 46: Installing A Sas Hard Drive
Pull gently until the filler slides out of the server (2). Figure 3-1 Removing a Hard Drive Filler NOTE: SAS hard drives are loaded in order, starting with slot 8, going from right to left, to slot 1. Save the SAS hard drive filler for future use. For airflow purposes, always place hard drive fillers in slots that do not contain SAS disk drives.
Page 47: Installing A Hot-Swappable Power Supply
Close the drive extraction handle by pushing it downward until it clicks into place (2). Figure 3-2 Installing a SAS Hard Drive Installing a Hot–Swappable Power Supply The Data Center server has at least one hot-swappable power supply installed before shipping. This power supply is located at the rear of the server.
Page 48: Installing A Power Supply
Figure 3-3 Power Supply Location Power supply 1 Power supply 2 CAUTION: If you do not purchase a second power supply, the empty power supply slot must remain covered with the supplied metal filler panel. Failure to observe this caution can result in server shutdown due to overheating.
Page 49: Removing The Airflow Guide
To remove the top cover, follow these steps. Unlock the cover release lever (if necessary) by turning the cam approximately 90 degrees counterclockwise with the Allen wrench provided on the rear panel of the server (1). Pull up on the cover release lever to disengage the top cover from the chassis (2). Slide the cover toward the rear of the server until the tabs release from the slots in the chassis (3).
Page 50: Removing The Airflow Guide
If the RAID battery is connected to the airflow guide, remove it before removing the airflow guide. To remove the RAID battery, follow these steps: Pull the RAID battery lock away from the RAID battery (1). Slide the RAID battery toward the front of the server to disengage it from the airflow guide (2).
Page 51: Installing System Memory
Installing System Memory The rx2660 server has eight system memory (DIMM) slots located on the system board. CAUTION: Observe all ESD safety precautions before attempting this procedure. Failure to follow ESD safety precautions can result in damage to the server. Memory Installation Conventions Before installing memory, read and understand the following memory installation conventions: •...
Page 52: Memory Loading Rules And Guidelines
Table 3-2 Memory Load Order Pair Number Memory Slots 0A; 0B 1A; 1B 2A; 2B 3A; 3B Memory Loading Rules and Guidelines Use the following rules and guidelines when installing memory: • Install DIMMs in pairs • Ensure that DIMMs within a pair are identical •...
Page 53: Processor Load Order
The server has one processor installed in slot Module 0 before shipping. Install the additional processor in slot Module 1. CAUTION: Intel Itanium Dual-Core Intel® Itanium® 2 processors 9150M cannot be intermixed with similar Dual-Core Intel® Itanium® 2 processors 9000 series. Processor speed and cache size must be identical for all processors in a system.
Page 54: Processor Cage Handle
Open the processor cage. Grasp the processor cage handle and apply adequate force to rotate the handle upward. Figure 3-9 (page 54) shows the processor cage handle open. Figure 3-9 Processor Cage Handle Use the handle to rotate the cage closure approximately 90 degrees toward the front of the assembly until it stops.
Page 55: Zif Socket, Alignment Holes And Posts, And Slot Locations
Figure 3-1 1 ZIF Socket, Alignment Holes and Posts, and Slot Locations Alignment hole on the processor Processor slot 1 on the system board (Module 1) Access hole for the ZIF socket ZIF socket on the system board Processor 0 Processor socket dust cover Alignment hole on the processor Alignment post on the system board...
Page 56: Zif Socket
Figure 3-12 ZIF Socket CAUTION: The ZIF socket for the processor is locked and unlocked by half a full turn of the processor install tool. The counterclockwise 180 degree rotation (half turn) unlocks the socket. A clockwise 180 degree rotation locks the socket. Attempting to turn the locking mechanism more than 180 degrees can severely damage the socket.
Page 57: Replacing The Airflow Guide
Figure 3-13 Processor Power Connectors Processor power System board power Processor cable and connector cable and connector 13. Close the processor cage. Grasp the processor cage handle and rotate the cage closure inward toward the rear of the assembly until it is completely closed. Apply adequate force to push the handle down until it is flush with the cage.
Page 58: Installing Additional Pcie/Pci-X Cards
Figure 3-14 Replacing the Airflow Guide Ensure the fans have not become disconnected when opening the fan carrier handle by pushing down on all the fans to make sure they are seated properly. Installing Additional PCIe/PCI-X Cards The rx2660 server supports PCI-X cards and PCI-Express (PCIe) cards. There are three PCIe/PCI-X slots in the I/O backplane located on the system board.
Page 59: I/O Backplane Assembly Screw Locations
Loosen the two captive screws on the I/O backplane assembly. Follow these steps to loosen the captive screws: Press the blue button to release the black knob. Figure 3-15 (page 59) shows the location of the I/O backplane assembly captive screws. Turn the black knob counterclockwise until the captive screw is free from the server.
Page 60: Installing A Pcie/Pci-X Card
Lift the assembly straight up and out of the server. NOTE: Depending on your configuration, you have one of the I/O backplane assemblies shown in Figure 3-16 (page 60). The top I/O backplane assembly is a PCIe/PCI-X backplane assembly, and the bottom is a PCI-X backplane assembly. Figure 3-16 I/O Backplane Assemblies Slot 1 (top, PCIe;...
Page 61: Replacing The I/O Backplane Card Cage
Insert the PCIe/PCI-X card into the empty slot, and exert even pressure to seat the card in the slot. CAUTION: Ensure that you fully seat the card into the slot or the card can fail after power is applied to the slot. Close the gate latch to secure the end of the card if it is full length.
Page 62: Installing The Sas Smart Array P400 Controller And Raid Battery
Figure 3-17 SAS Smart Array P400 Controller and PCIe Expansion Board Slots NOTE: The board and slot are keyed, so the board only fits one way into the slot. Close the board locking guides to lock the PCIe expansion board into place on the system board.
Page 63: Replacing The Top Cover
RAID battery port on SAS Smart Array SAS cable ports on the the SAS Smart Array P400 controller SAS Smart Array P400 controller controller SAS Smart Array P400 controller board lock To install the RAID battery onto the airflow guide, follow these steps: Align the tabs on the RAID battery with the slots on the airflow guide.
Page 64: Installing The Server Into A Rack Or Pedestal
This section provides instructions on how to install the server into a rack or a pedestal. Installing the Server into a Rack The following sections describe how to install the server into an HP rack or an approved non-HP rack.
Page 65: Connecting The Cables
To change the server from a rack mount to a rackless configuration, you need a Server Rackless Mount Kit. The rackless mount kit comes with the HP Integrity rx2660 Server Pedestal Installation Guide. Follow the steps in this installation guide to attach the pedestal to the server.
Page 66: Applying Standby Power To The Server
Figure 3-21 Rear Panel Control, Port, and LED Locations Power supply 1 and LED Auxiliary serial port iLO 2 MP LAN port Power supply 2 and LED VGA port iLO 2 MP status LEDs PCI-X/PCIe slots USB ports iLO 2 MP reset Core LAN ports Console serial port UID button/LED...
Page 67: Connecting And Setting Up The Console
Connect the LAN cable from an available LAN port into a live connection on the network. Connecting and Setting Up the Console This section describes how to set up and start a console session on an rx2660 server, and addresses the following topics: •...
Page 68: Setup Checklist
Setup Checklist Use the checklist in Table 3-5 to assist with the Integrity iLO 2 MP setup process. Table 3-5 Setup Checklist Step Action Standard Setup Preparation 1. Determine an access method to select and connect the cables. 2. Determine a LAN configuration method and assign an IP address if necessary.
Page 69: Setup Flowchart
Setup Flowchart Use this flowchart as a guide to assist in the iLO 2 MP setup process. Figure 3-22 iLO 2 MP Setup Flowchart Connecting and Setting Up the Console...
Page 70: Preparation
Table 3-6 Console Connection Matrix Operating Console Connection Required Connection Components System Method HP-UX Local RS-232 serial 1. RS-232 DB-9F to DB-9F modem eliminator cable port Remote/modem 2. Console device (for example, a laptop or ASCII terminal) port LAN port...
Page 71: Configuring The Ilo 2 Mp Lan Using Dhcp And Dns
Configuring the iLO 2 MP LAN Using DHCP and DNS Dynamic Host Configuration Protocol (DHCP) automatically configures all DHCP-enabled servers with IP addresses, subnet masks, and gateway addresses. All HP Integrity entry class servers with iLO 2 MP are shipped from the factory with DHCP enabled.
Page 72: Configuring The Ilo 2 Mp Lan Using Arp Ping
Configuring the iLO 2 MP LAN Using ARP Ping The Address Resolution Protocol (ARP) and Packet Internet Grouper (Ping) utility uses ARP packets to ping, or discover, a device on the local network segment. The IP address you assign to the server must use the same network segment, or subnet, as the computer assigning the address.
Page 73: Configuring The Ilo 2 Mp Lan Using The Rs-232 Serial Port
At the DOS prompt, enter ping followed by the IP address to verify that the iLO 2 MP LAN port is configured with the appropriate IP address. The destination address is the IP address that is mapped to the iLO MAC address. Perform this task from the PC that has the ARP table entry.
Page 74: Logging In To The Ilo 2 Mp
Log in using the default the iLO 2 MP user name and password (Admin/Admin). The MP Main Menu screen appears. TIP: For security reasons, HP strongly recommends that you modify the default settings during the initial login session. See “Modifying User Accounts and Default Password”...
Page 75: Additional Setup
Enter UC at the MP:CM> prompt and follow the prompts to modify user accounts. Setting Up Security For greater security and reliability, HP recommends that iLO 2 MP management traffic be on a separate dedicated management network and that only administrators be granted access to that network.
Page 76: Security Access Settings
Use directory services. Use the corporate directory to manage iLO 2 MP user access. This is ideal for environments with a large number of frequently changing users. If you plan to use directory services, HP recommends leaving at least one local account enabled as an alternate method of access.
Page 77: Accessing The Graphic Console Using Vga
Figure 3-23 Web Login Page Click Sign In. The Status Summary page (Figure 3-24) appears after login. Figure 3-24 Status Summary Page Select the web interface functions by clicking the Function tabs at the top of the page. Each function lists options in the Navigation Bar on the left side of the page. Click an option link to display data in the display screen.
Page 78: Powering On And Powering Off The Server
NOTE: You cannot access the iLO 2 MP using VGA. This method requires the following elements: • Monitor (VGA connector) • Keyboard (USB connector) • Mouse (USB connector) The graphic console output displays on the monitor screen. IMPORTANT: The server console output does not display on the console device screen until the server boots to the EFI Shell.
Page 79: Powering On The Server Using The Ilo 2 Mp
Powering On the Server Using the iLO 2 MP NOTE: If the power restore feature is set to Always On through the iLO 2 MP PR command, the server automatically powers on to the full power state when the power cord is plugged in to the server.
Page 80: Verifying Installed Components In The Server
Press the power button to power off the server. CAUTION: The main dc voltage is now removed from the system; however, ac voltage for standby power is still present in the server. Unplug all power cables from the receptacles on the rear panel of the server. Verifying Installed Components In the Server This section describes how to verify that the components installed in the server are recognized by the server.
Page 81 Enter info all from the EFI Shell prompt. The following displays: Shell> - - - - - - - - - - - - Live Console - - - - - - - - - - - - info all SYSTEM INFORMATION Date/Time: 6, 2007...
Page 82 System Wake-On-LAN: Enabled BOOT INFORMATION Monarch CPU: Current Preferred Monarch Monarch Module/ Module/ Logical Logical Warnings ------- --------- -------- AutoBoot: OFF - Timeout is disabled Boottest: BOOTTEST Settings Default Variable OS is not speedy boot aware. Selftest Setting --------- -------------- early_cpu Run this test late_cpu...
Page 83: Installation Troubleshooting
CHIP REVISION INFORMATION Chip Logical Device Chip Type Revision ------------------- ------- ------ -------- Memory Controller 4032 0020 Root Bridge 4030 0020 Host Bridge 0000 122e 0032 Host Bridge 0002 122e 0032 Host Bridge 0003 12ee 0011 Host Bridge 0006 12ee 0011 Host Bridge 0007...
Page 84: Troubleshooting Using The Server Power Button
To troubleshoot the server, you must be familiar with the Offline Diagnostics Environment (ODE) which runs in the Extensible Firmware Interface (EFI). Descriptions and user information about offline troubleshooting tools are available at http://www.docs.hp.com. The offline tools are available for downloading at http://www.software.hp.com.
Page 85: Efi Menu Is Not Available
within the server. If the problem persists, replace the power supply or the power supply interface board. • If the console shows that the server is powered on, but server LEDs indicate that power is off, remove and re-seat connectors on the LED status board. If the problem persists, replace the LED status board.
Page 86: Hard Drive Problems
Exercise the appropriate self-test features of the console software. Downloading and Installing the Latest Version of the Firmware HP makes every effort to provide you with the most current version of firmware. However, there can be instances when this is not the case.
Page 87: Booting And Shutting Down The Operating System
4 Booting and Shutting Down the Operating System This chapter covers procedures for booting and shutting down an operating system on the HP Integrity rx2660 server. The following operating systems are supported on HP Integrity servers: HP-UX 11i Version 3 (11.31), HP OpenVMS, Microsoft Windows Server 2003, Red Hat Enterprise Linux, and SuSE Linux Enterprise Server.
Page 88 The EFI Boot Option Maintenance Menu provides the Add a Boot Option, Delete Boot Option(s), and Change Boot Order menu items (use this method if you must add an EFI Shell entry to the boot options list). Operating system utilities for managing the boot options list include the HP-UX setboot command. NOTE: In some versions of EFI, the Boot Configuration Menu is listed as the Boot Option Maintenance Menu.
Page 89 Microsoft Windows. On HP Integrity servers with Windows installed, the \MSUtil\nvrboot.efi utility is provided for managing Windows boot options from the EFI Shell. For HP Integrity servers with OpenVMS installed, the \efi\ vms\vms_bcfg.efi and \efi\vms\vms_show utilities are provided for managing OpenVMS boot options.
Page 90: Booting And Shutting Down Hp-Ux
This procedure adds an HP-UX item to the boot options list from the EFI Shell. To add an HP-UX boot option when logged in to HP-UX, use the setboot command. For details see the setboot(1M) manpage.
Page 91: Standard Hp-Ux Booting
“Booting HP-UX (EFI Shell)” (page 91) Booting HP-UX (EFI Boot Manager) From the EFI Boot Manager Menu, choose an item from the boot options list to boot HP-UX. Access the EFI Boot Manager Menu for the server on which you want to boot HP-UX.
Page 92: Booting Hp-Ux In Single-User Mode
To boot HP-UX in single-user mode, follow these steps: Access the EFI Shell environment for the system on which you want to boot HP-UX in single-user mode. Log in to the iLO 2 MP and enter CO to choose the server console.
Page 93: Booting Hp-Ux In Lvm Maintenance Mode
\EFI\HPUX\HPUX.EFI loader on the device you are accessing. Boot to the HP-UX Boot Loader HPUX> prompt by pressing any key within the 10 seconds given for interrupting the HP-UX boot process. Use the HPUX.EFI loader to boot HP-UX in single-user mode in the next step.
Page 94: Shutting Down Hp-Ux
Access the EFI Shell environment for the system on which you want to boot HP-UX in LVM-maintenance mode. Log in to the iLO 2 MP and enter CO to choose the system console. When accessing the console, confirm that you are at the EFI Boot Manager Menu. If you are at another EFI menu, choose the Exit option from the submenus until you return to the screen with the EFI Boot Manager heading.
Page 95: Booting And Shutting Down Hp Openvms
NOTE: Before booting or installing the OpenVMS operating system on the server, see the following website for the Server Errata Sheet for OpenVMS on the HP Integrity rx2660 Server: http://www.docs.hp.com/en/hw.html. Once you have reached the Enterprise Servers, Workstations and Systems Hardware site, click the HP Integrity rx2660 Server link and refer to documentation specific to OpenVMS.
Page 96: Booting Openvms
NOTE: Due to the type of server you purchased, your output may not exactly match the output shown here. For more details, see HP OpenVMS Version 8.3 for Integrity Servers Upgrade and Installation Manual. Booting OpenVMS To boot OpenVMS on an rx2660, use either of the following procedures: •...
Page 97: Shutting Down Openvms
2 MP, enter x at the iLO 2 MP Main Menu. Shutting Down OpenVMS This section describes how to shut down the HP OpenVMS operating system on an rx2660 server. From the OpenVMS DCL prompt, issue the @SYS$SYSTEM:SHUTDOWN command to shut down the OpenVMS operating system.
Page 98: Booting And Shutting Down Microsoft Windows
Due to the type of server you purchased, your output may not exactly match the output shown here. Booting and Shutting Down Microsoft Windows This section describes how to boot and shut down Microsoft Windows on entry-class HP Integrity servers and how to add Windows entries to the system boot options list. •...
Page 99 NOTE: On HP Integrity servers, the operating system installer automatically adds an entry to the boot options list. Access the EFI Shell environment. Log in to the iLO 2 MP and enter CO to access the system console. When accessing the console, confirm that you are at the EFI Boot Manager menu (the main EFI menu).
Page 100: Booting The Microsoft Windows Operating System
2 MP, enter x at the Main Menu. Booting the Microsoft Windows Operating System Boot the Windows Server 2003 operating system on an HP Integrity server by using the EFI Boot Manager to choose the appropriate Windows item from the boot options list. For information on shutting down the Windows operating system, see “Shutting Down Microsoft Windows”...
Page 101: Shutting Down Microsoft Windows
Shutting Down Microsoft Windows Shut down the Windows operating system on HP Integrity servers by using the Start menu or the shutdown command. CAUTION: Do not shut down Windows using Special Administration Console (SAC) restart or shutdown commands under normal circumstances.
Page 102: Booting And Shutting Down Linux
60 seconds. The /c option specifies a message that is broadcast to any other users of the server. Booting and Shutting Down Linux This section covers booting and shutting down Linux on entry-class HP servers. Procedures for Red Hat Enterprise Linux and SuSE Linux Enterprise Server are given in this section. •...
Page 103: Booting The Red Hat Enterprise Linux Operating System
Enter Ctrl-B to exit the system console and return to the iLO 2 MP Main Menu. To exit the iLO 2 MP, enter x at the Main Menu. Booting the Red Hat Enterprise Linux Operating System You can boot the Red Hat Enterprise Linux operating system on HP Integrity servers using either of these methods: •...
Page 104: Booting Red Hat Enterprise Linux From The Efi Shell
ELILO boot prompt. To exit the loader use the exit command. Booting the SuSE Linux Enterprise Server Operating System You can boot the SuSE Linux Enterprise Server 10 operating system on HP Integrity servers using either of these methods: •...
Page 105: Shutting Down Linux
Access the EFI System Partition for the SuSE Linux Enterprise Server boot device. Use the map EFI Shell command to list the file systems (fs0, fs1, and so on) that are known and mapped. To choose a file system to use, enter its mapped name followed by a colon (:). For example, to operate with the boot device that is mapped as fs3, enter fs3: at the EFI Shell prompt.
Page 106: Troubleshooting
138). • “Environment ” (page 138). • “Reporting Your Problems to HP” (page 139). Methodology General Troubleshooting Methodology There are multiple entry points to the troubleshooting process, dependent upon your level of troubleshooting expertise, the tools/processes/procedures which you have at your disposal, and the nature of the system fault or failure.
Page 107: Recommended Troubleshooting Methodology
2 MP Main Menu. To access the iLO 2 MP from the console serial port, enter Ctrl-B or ESC(. If the LEDs and SEL do not give you enough information to identify the problem, HP also provides diagnostic tools with each operating system (see “Troubleshooting Tools”...
Page 108: Basic And Advanced Troubleshooting Tables
“Troubleshooting Tools” (page 113) System Event Analyzer (SEA) “Troubleshooting Tools” (page 113) (see also http://h18023.ww1.hp.com/support/svctools/webes more information about this tool) Basic and Advanced Troubleshooting Tables The following troubleshooting tables are designed for use by both trained and untrained support personnel. They should be the first tool used to determine the symptom(s) or condition of a suspect server.
Page 109: Front Panel Led States
NOTE: In the table which follows, the Unit Identifier (UID)/locator LED has not been included, because it is not used directly for troubleshooting rx2660 servers. However, indirectly, it can provide useful system information. When the UID is blue, this is an indication that the BMC is working.
Page 110 Table 5-3 Basic Low End Troubleshooting (continued) Step Condition Action 2 MP logs for events related to bulk power supplies (see “Power Subsystem ” (page 130) details). The preceding problem is fixed when the front panel LEDs are as follows: system health is off, internal health is off, external health is off, and power is solid green.
Page 111 Table 5-3 Basic Low End Troubleshooting (continued) Step Condition Action steady green, external health is steady green, and power is steady green. Cannot see iLO 2 MP prompt on system console -- Front panel LEDs indicate that the server is either server power is off/on.
Page 112: Advanced Low End Troubleshooting
Table 5-3 Basic Low End Troubleshooting (continued) Step Condition Action steady green). 1. Examine the boot device, to determine if it is plugged into its drive bay properly. 2. Examine the drive cabling for any problems. 3. Examine the boot path settings. 4. Examine the iLO 2 MP logs for entries related to processors, processor power modules (PPMs), shared memory, and core I/O devices (see...
Page 113: Troubleshooting Tools
Table 5-4 Advanced Low End Troubleshooting (continued) Step Symptom/Condition Action clip, pencil, or pen to press the INIT button on the front panel to start a system initialization. 2. Reboot the OS and escalate. 3. Obtain the system hardware status dump for root cause analysis. 4. Examine the iLO 2 MP logs for entries related to processors, processor power modules (PPMs), shared memory, and core I/O devices (see “Errors and Reading...
Page 114: External Health Led
The health LEDs are driven by the BMC; the power LED is driven solely by hardware. BMC code determines the state of the internal and external health LEDs, while the iLO 2 MP code, examining incoming events using its event dictionary, determines the state of the system health LED. External Health LED The front panel external health LED indicates the status of the components that are externally serviceable.
Page 115: System Health Led
Table 5-7 Internal Health LED States Definition Flash Rate LED Color Health good on all internal CRUs and system off. LED off Health good on all internal CRUs, and system firmware has Steady Green passed “BOOT_START”. An internally accessible CRU failed (system is on or in standby Flash 1 Hz Amber mode).
Page 116: Locator Switch/Led (Unit Identifier Or Uid)
The iLO 2 MP displays the following strings in its Virtual Front Panel for the four states of this LED: Table 5-10 VFP System Health Description <none> On green OS booting or running Flashing amber Warning or critical fault: check logs for details Flashing red Fatal fault -- system crashed or cannot boot: check logs for details Locator Switch/LED (Unit Identifier or UID)
Page 117: Field Replaceable Unit Health Leds
On HP-UX systems, the legacy tools within OnlineDiag are supported. The online support tools, on the HP-UX 11.23 and greater operating systems, include the Support Tool Manager (STM) tools, and the additional Web-Based Enterprise Management (WBEM) features added by SysFaultMgmt.
Page 118: Online Support Tools List
Online Support Tools List The following online support tools are available on HP-UX 11.23 hosted systems. In some cases, a tool, such as a disk exerciser, is generic to many types of hardware; in other cases, a tool, such as a tape diagnostic. is specific to a particular technology or type of tape drive.
Page 119: General Diagnostic Tools
General Diagnostic Tools The following tools are currently available for support on other HP 9000 and Integrity server platforms. The distribution method is through the web. Table 5-14 General Diagnostic Tools List Diagnostic Tool Description IPMI Event Decoder Provides detailed information about the IPMI event (Problem...
Page 120: Wbem Indication Providers And Ems Hardware Monitors
• Events are created by firmware or OS code, and are sent over the PDH bus to the BMC for storage in either or both of the SEL and FP logs (HP-UX shows an I/O path for the BMC). •...
Page 121: Ilo 2 Mp Event Logs
The alert threshold can be changed. iLO 2 MP Event Logs The iLO 2 MP provides diagnostic and configuration capabilities. See the HP Integrity Integrated Lights-Out 2 Management Processor Operations Guide for details on the iLO 2 MP commands. To...
Page 122 Log Name Entries % Full Latest Timestamped Entry --------------------------------------------------------------------------- E - System Event 31 Oct 2003 23:37:45 Event Log Navigation Help: View next block (forward in time, e.g. from 3 to 4) View previous block (backward in time, e.g. from 3 to 2) <CR>...
Page 123: Supported Configurations
Display Mode Configuration: H - Hex mode Current -> K - Keyword mode T - Text mode Enter new value, or [Q] to Quit: To decode the blinking state of system LED, review the entire SEL and look at events with alert level 3 and above.
Page 124: System Build-Up Troubleshooting Procedure
The following is a list of all eCRUs in the rx2660 server (see Appendix A (page 203) for CRU part numbers): • *Power supply (1 and 2) • Console device • Power cords • * SAS DVD and 2.5 HDDs The following is a list of all the iCRUs in the rx2660 server: •...
Page 125: Cpu/Memory/Sba
The next step would be to add one pair of DIMMs. Remember to remove the ac power cord(s) before making this configuration change. Here is the output of the MP DF command you should expect at this point (this example has two ranks of DIMMs installed).
Page 126: Troubleshooting Rx2660 Cpu
Troubleshooting rx2660 CPU The rx2660 server supports both single- and dual-core processors. Each rx2660 server supports one or two IPF processor modules. The dual-core processor modules contain two individual CPU cores. This results in four physical CPUs when two processor modules are installed in rx2660 servers.
Page 127: Processor Events That May Light System Insight Display Leds
Table 5-15 Processor Events That Light System Insight Display LEDs (continued) Diagnostic Sample IPMI Events Cause Source Notes LED(s) Processors Type E0h, 5824d:26d Too many WIN Agent Threshold corrected exceeded for PFM_CORR_ERROR_MEM errors detected cache errors by platform from processor corrected by Processors Type 02h, 02h:07h:03h...
Page 128: Troubleshooting Rx2660 Memory
Table 5-16 Processor Events That May Light System Insight Display LEDs (continued) Diagnostic Sample IPMI Events Cause Source Notes LED(s) (thread) has timed out Processors Type E0h, 57d:26d A logical slave CPU (thread) is BOOT_INCOMPATIBLE_SLAVE incompatible with logical monarch CPU Processor Type E0h, 56d:26d CPU PAL...
Page 129: Customer Messaging Policy
• For configuration style errors, for example, no DIMMs installed in 0A and 0B, follow the HP ProLiant policy of lighting all of the CRU LEDs on the diagnostic LED panel for all of the DIMMs that are missing. •...
Page 130: Power Subsystem
For the PCI-X I/O backplane: • Two LBA chips use two dual-rope (4 ropes total) interfaces to support two single 64-bit PCI-X slots running @ 133 MHz • One LBA chip uses one quad-rope interface to support one single 64-bit PCI-X slot running @ 266 MHz For the PCI-X/PCIe backplane: •...
Page 131: Cooling Subsystem
8, and zone 3 is cooled by fans 9 through 12. Each zone can have one fan failure and still sufficiently cool the server. You can display fan status remotely with the iLO 2 MP ps command. Within the HP integrity rx2660 server, temperature sensors report server temperatures to the BMC, which controls fan speed based on this information.
Page 132: I/O Backplane (Lbas/Ropes/Pdh/Pci-X/Pcie Slots)
Supported Configurations subsection for actions. • Some diagnostic messages are reported for high level I/O subsystem errors; all fatal I/O subsystem errors cause global MCAs. HP-UX provides its own path with the physical rope number of the suspect I/O subsystem CRU. Use Table 5-23 to determine the physical PCI slot number.
Page 133 Table 5-22 I/O Card Events That May Light System Insight Display LEDs (continued) Diagnostic Sample IPMI Events Cause Source Notes LED(s) beyond the supported configuration limit exceed” I/O Card Type E0h, 137d:26d Insufficient power to Display EFI power on a hot-plug warning message IO_NOT_ENOUGH_POWER_ERROR PCI-X slot...
Page 134: Management Subsystem
Table 5-22 I/O Card Events That May Light System Insight Display LEDs (continued) Diagnostic Sample IPMI Events Cause Source Notes LED(s) I/O Card Type E0h, 7346d PCIe link failed to train CC_IODISC_LBA_LINK_TRAIN_ERR I/O Card Type E0h, 7356d PCIe link is not running at max IO_PCIE_LINK_SUBOPTIMAL capable bandwidth...
Page 135: Manageability Reset Button On System Board Bulkhead
Each SAS disk drive has an activity LED indicator on the front of the drive. NOTE: On the HP Integrity rx2660 server, only the activity LED is used. The status LED is not monitored by the OS. Verify that the LED shows the correct activity indication for all disk drives that you installed: Turn on power to the server and display monitor.
Page 136: System Lan Leds
Use the EFI Shell info io command to check the SCSI drives. System LAN LEDs There are two system LAN LEDs on the rear bulkhead of the HP Integrity rx2660 server. These LANs are connected to the system board. System LAN LEDs There are two 1 Gb LAN ports on the rear panel of the server.
Page 137: Firmware
Details about a specific release are available in the associated Release Notes. Firmware updates are available from under “Support and Drivers”. http://www.hp.com Identifying and Troubleshooting Firmware Problems Erratic system operation, or the fact that the server may not boot successfully to the EFI Boot Manager or to the EFI Shell, are symptoms of possible firmware problems.
Page 138: Updates
PC to control server operations locally. HP-UX alternatively uses the iLO 2 MP LAN connection over a private network to control server operations locally through telnet or SSH, and remotely over a public network through web GUI.
Page 139: Reporting Your Problems To Hp
• Additional documentation Phone Support To contact HP customer support by phone, go to the HP IT Resource Center (ITRC) near you, at: http://www.itrc.hp.com. Local phone numbers are listed in your native language for help. Information to Collect Before you Contact Support...
Page 140 Collect the following information: • The model number of your server (for example, rx2660). • The product number of your server. This can be found on the identification label, which is found at the front of the unit. • The serial number of your server. This can be found on the identification label. Be familiar with your system configuration.
Page 141: Removing And Replacing Server Components
6 Removing and Replacing Server Components This chapter describes safety information, required service tools, accessing the server, and the removal and replacement of hardware components for the HP Integrity rx2660 server. This chapter addresses the following topics: • “Service Tools Required” (page 141) •...
Page 142: Server Component Classification
• If installing an internal assembly, wear an antistatic wrist strap and use a grounding mat, such as those included in the Electrically Conductive Field Service Grounding Kit (HP 9300-1155). • Handle accessory boards and components by the edges only. Do not touch any metal-edge connectors or any electrical components on the accessory boards.
Page 143: Cold-Swappable Components
The server is designed for rack mounting. The following procedure explains how to gain access to the HP Integrity rx2660 that is mounted in an approved rack. For rack installation instructions, review the documentation in the universal rack-mounting kit included with your server.
Page 144: Inserting The Server Into The Rack
The server is also designed for use in a pedestal-mount configuration. The pedestal mount kit is a sheet metal enclosure that positions the server vertically. See the HP Integrity rx2660 Server Pedestal Installation Guide pedestal mounting kit documentation for the installation and access procedures.
Page 145: Replacing The Top Cover
Figure 6-2 Removing the Top Cover Replacing the Top Cover To replace the top cover, follow these steps: Ensure the cover release lever is in the open position. Align the tabs of the top cover with the corresponding slots in the server and insert the tabs into the slots (1).
Page 146: Removing And Replacing The Airflow Guide
Figure 6-3 Replacing the Top Cover Removing and Replacing the Airflow Guide The airflow guide in the rx2660 server directs airflow from the system fans to the processors and the system memory on the system board. Use the following procedures to remove and replace the airflow guide.
Page 147: Airflow Guide Location
Remove the top cover. See “Removing the Top Cover” (page 144). Figure 6-4 shows the airflow guide location in the server Figure 6-4 Airflow Guide Location Lift the fan carrier handle up approximately 3 cm (1.5 in) (1). See Figure 6-5.
Page 148: Replacing The Airflow Guide
Lift the airflow guide straight up and out of the server (2) Figure 6-5 Fan Carrier Handle Replacing the Airflow Guide To replace the airflow guide, follow these steps: Ensure the fan carrier handle is raised enough to replace the airflow guide. Place the airflow guide on the edge of the fan carrier and push it down into place on the processor cage (1).
Page 149: Removing And Replacing A Hot-Swappable Server Fan
Figure 6-6 Replacing the Airflow Guide Ensure that the fans are seated correctly in their connectors by gently pressing down on each fan in the fan carrier. Replace the top cover. See “Replacing the Top Cover” (page 145). Replace the server back into the rack. See “Inserting the Server into the Rack”...
Page 150: Office Friendly Server
Figure 6-7 Data Center Server Cooling Zones Office Friendly Server There are six interchangeable, hot-swappable dual-rotor server fans in the Office Friendly rx2660 server. The Office Friendly fans have two fan rotors per fan. Fans 1 through 4 are located in a removable fan carrier directly behind the front bezel.
Page 151: Removing A Server Fan
Figure 6-8 Office Friendly Server Cooling Zones Removing a Server Fan CAUTION: Observe all ESD safety precautions before attempting this procedure. Failure to follow ESD safety precautions might result in damage to the server. NOTE: A hot-swappable device does not require interaction with the operating system before the device is removed from or installed into the server.
Page 152: Removing And Replacing A Data Center Server Fan
IMPORTANT: Data Center You can have one failed fan per zone. The fans speed up to compensate for the failed fan. If two fans fail in a given zone, you have 30 seconds to replace the failed fan. Otherwise, the server performs a soft shut down due to an overheat condition.
Page 153: Replacing A Server Fan
Figure 6-10 Removing and Replacing an Office Friendly Server Fan Replacing a Server Fan To replace a server fan, follow these steps: CAUTION: To prevent server components from overheating, replace the fan within 40 seconds. Failure to observe this caution causes the server to automatically shut down to prevent an overtemperature condition.
Page 154: Power Supply Loading Guidelines
The supported configuration of the Office Friendly server is two power supplies. You can install or replace a hot-swappable power supply using the procedures in this section when power is on or off. CAUTION: Observe all ESD safety precautions before attempting this procedure. Failure to follow ESD safety precautions can cause damage to the server.
Page 155: Replacing A Power Supply
Figure 6-1 1 Removing and Replacing a Power Supply Replacing a Power Supply To replace a power supply, follow these steps: Remove the metal filler panel, if necessary. Supporting the power supply with both hands, slide it into the empty slot until it clicks into place (2).
Page 156: Replacing A Hard Drive Filler
Figure 6-12 Removing and Replacing a Hard Drive Filler Replacing a Hard Drive Filler To replace a hard drive filler, follow these steps: Orient the hard drive filler so that the airflow holes are on the bottom of the filler. Insert the filler into the slot guides, and slide the filler into the slot until it clicks into place and is fully seated (2).
Page 157: Replacing A Sas Hard Drive
Gently slide the hot-pluggable hard drive out of the server (3). Figure 6-13 Removing a Hot-Pluggable Hard Drive NOTE: For cooling purposes, always leave hard drive fillers in empty drive slots. Replacing a SAS Hard Drive To install a SAS hard drive, follow these steps: NOTE: Load the SAS hard drives in order, starting with number 8, working from right to left.
Page 158: Removing And Replacing The Dvd Drive
Observe the following SAS hard drive LEDs to ensure the drive is functional. • Drive activity LED • Drive status LED Removing and Replacing the DVD Drive The DVD drive is located in the front of the server. WARNING! Ensure that the system is powered off and all power sources are disconnected from the server prior to performing this procedure.
Page 159: Removing The Front Bezel
Removing the Front Bezel To remove the front bezel, follow these steps: Power off the server and disconnect the power cables. See “Powering On and Powering Off the Server” (page 78). If rack mounted, slide the server out from the rack. See “Extending the Server from the Rack”...
Page 160: Replacing The Front Bezel
System Insight Display T-10 bezel screw location power cable (disconnected from fan/display board) Replacing the Front Bezel To replace the front bezel, follow these steps: Guide the power connector on the System Insight Display through the hole in the server chassis.
Page 161: Replacing The System Insight Display
Figure 6-18 Removing the System Insight Display from the Front Bezel Replacing the System Insight Display To replace the System Insight Display, follow these steps: Insert the System Insight Display into the opening in the front bezel and push the board toward the rear of the server until it snaps into place.
Page 162: Removing And Replacing The Fan Carrier Assembly
Current System Mode: ADMIN You are now in SERVICE mode. Use the sysset command to verify that all values are set: Shell> sysset System Information: Manufacturer: hp Product Name: server rx2660 Product Number: AB463A Secondary Product Number is Identical Serial number: SGH43442VB...
Page 163: Removing And Replacing The Fan Carrier Assembly
Remove all of the fans from the fan carrier. See “Removing a Server Fan” (page 151). Lift up on the fan carrier assembly handle and rotate it approximately 90 degrees (1). See Figure 6-19. Figure 6-19 Removing and Replacing the Fan Carrier Assembly Removing and Replacing the Fan Carrier Assembly...
Page 164: Replacing The Fan Carrier Assembly
Lift the fan carrier assembly straight up and out of the server (2). See Figure 6-20 Figure 6-21. Figure 6-20 Data Center Fan Carrier Assembly Removed Figure 6-21 Office Friendly Server Fan Carrier Assembly Removed Replacing the Fan Carrier Assembly This procedure applies to the Data Center rx2660 server fan assembly, or the Office Friendly server fan assembly.
Page 165: Removing And Replacing The I/O Fan Carrier Assembly
Align the tabs on the fan carrier assembly with the guide slots on the server and slide the assembly into the server. See Figure 6-19. Rotate the fan carrier assembly handle downward approximately 90 degrees until it closes flush against the airflow guide. Install the fans in to the fan carrier.
Page 166: Removing And Replacing The Data Center Server I/O Fan Carrier Assembly
Figure 6-22 Removing and Replacing the Data Center Server I/O Fan Carrier Assembly Power cable T-15 screws (4) Figure 6-23 Removing and Replacing the Office Friendly Server I/O Fan Carrier Assembly Power cable T-15 screws (4) Lift the assembly straight up and out of the server. Removing and Replacing Server Components...
Page 167: Replacing The I/O Fan Carrier Assembly
Replacing the I/O Fan Carrier Assembly This procedure applies to both the Data Center server and Office Friendly server. To replace the I/O fan carrier assembly, follow these steps: Align the pins on the system board with the holes in the I/O fan assembly, and put the assembly straight down into the server.
Page 168: Removing The I/O Backplane Assembly
Loosen the two captive screws. See Figure 6-24 for the screw locations. Press the blue button to release the black knob. Turn the black knob counter-clockwise until the captive screw is free from the system board. Figure 6-24 Removing the I/O Backplane Assembly Lift the assembly straight up and out of the server.
Page 169: Replacing The I/O Backplane Assembly
Figure 6-25 I/O Backplane Assembly Removed Slot 1 (top, PCIe/PCI-X board; bottom PCI-X Guide tabs board) Gate latches (for full-length cards) Slot 2 (top, PCIe/PCI-X board; bottom PCI-X Bulkhead fillers board) Sheet metal enclosure Slot 3 (PCI-X) I/O backplane riser board (top, PCIe/PCI-X board;...
Page 170: Removing And Replacing A Pci-X/Pcie Card
Removing and Replacing a PCI-X/PCIe Card PCI-X/PCIe cards are located in the I/O backplane assembly. There are three public slots available in the I/O backplane assembly. Removing or installing PCI-X/PCIe cards requires that the server be powered off. Depending on which I/O backplane was purchased, the I/O backplane assembly may contain three PCI-X slots, or a combination of PCI-X and PCIe slots (two PCIe slots, and one PCI-X slot).
Page 171: Removing And Replacing The Fan / Display Board
Disconnect all internal and external cables attached to the PCI-X/PCIe cards in the I/O backplane assembly. Remove the I/O backplane assembly from the server. See “Removing the I/O Backplane Assembly” (page 167). Select an empty slot that is appropriate for the card you are installing. Depending on the type of board purchased, this is a PCI-X or PCIe card.
Page 172: Removing The Fan / Display Board
• External health LED • Locator (UID) LED WARNING! Ensure that the system is powered off and all power sources are disconnected from the server prior to performing this procedure. Voltages are present at various locations in the server whenever an ac power source is connected. This voltage is present even when the main power switch is in the off position.
Page 173: Replacing The Fan / Display Board
Figure 6-26 Removing and Replacing the Fan / Display Board Cables connected to the fan/display board Keyways on the fan/display board Captive thumbscrews Fan/display board NOTE: Figure 6-26 (page 173) shows the Data Center fan/display board. The Office Friendly board is nearly identical. Replacing the Fan / Display Board To replace the fan/display board, follow these steps: Align the connectors with the openings on the front bezel and place the fan/display board...
Page 174: Removing And Replacing System Memory
Reconnect the power cables and power on the server. See “Powering On and Powering Off the Server” (page 78). NOTE: When replacing the fan/display board you are prompted to copy the primary UUID to the secondary location (PRI to SEC). Reply y. Removing and Replacing System Memory System memory modules, or DIMMs, are located on the system board.
Page 175: Memory Installation Conventions
Memory Installation Conventions Before installing memory, read and understand the following memory installation conventions: • Supported DIMM sizes and memory configurations • DIMM load order • DIMM slot IDs Supported DIMM Sizes System DIMMs seat onto the memory boards. The minimum server configuration requires at least one memory pair, or group of two DIMMs.
Page 176: Removing And Replacing A Processor
Removing the Top Covercover, topremoveTo remove Remove the top cover from the server. See the top cover, follow these steps:If rack mounted, fully extend the server out from the rack. See .Using the Allen wrench, provided on the rear panel of the server, unlock the cover release lever (if necessary) by turning the cam approximately 90 degrees counter-clockwise (1).Pull up on the cover release lever to disengage the top cover from the server (2).Slide the cover toward the rear of the server until the tabs release from the slots in the chassis (3).Lift the cover off the server (4).Removing the Top...
Page 177: Processor Load Order
WARNING! Ensure that the system is powered off and all power sources are disconnected from the server prior to performing this procedure. Voltages are present at various locations in the server whenever an ac power source is connected. This voltage is present even when the main power switch is in the off position. Failure to observe this warning can result in personal injury or damage to equipment.
Page 178: Opening And Closing The Processor Cage
Unfasten the processor installation tool (2.5 mm driver) from the tool holder on the airflow guide. Insert the processor tool into the hole on the side of the heatsink. Rotate the processor tool counter-clockwise 180 degrees. CAUTION: The processor zero insertion force (ZIF) socket is locked and unlocked by turning the processor tool half of a full turn.
Page 179: Processor Cage Open
Figure 6-29 Processor Cage Open Figure 6-30 shows the power connector and cable for the processor. Figure 6-30 Processor Power Connectors and Cables Figure 6-31 shows the processor ZIF socket location and the alignment holes of an installed processor. Power connector on the Power cable from the Processor processor...
Page 180: Processor Zif Socket, And Alignment Holes And Posts
Figure 6-31 Processor ZIF Socket, and Alignment Holes and Posts Alignment hole on processor Processor slot 1 ZIF socket for processor 0 ZIF socket for processor 1 Processor 0 (in slot 0) Processor slot 1 dust cover Alignment hole on processor Alignment post on processor cage Alignment post on processor cage Processor 1 slot label (module 1)
Page 181: Installing A Processor
Figure 6-32 ZIF Socket Installing a Processor NOTE: Prior to installing a processor into the server, read the following instructions carefully and refer to the figures in this chapter for a complete understanding of this process. To install a processor, follow these steps: Power off the server and disconnect the power cables.
Page 182 12. Align the alignment holes on the processor with the alignment posts on the processor cage, and carefully lower the processor onto the processor socket. See Figure 6-31. CAUTION: Do not press the processor into the socket. When properly aligned, the processor pins seat into the socket.
Page 183: Removing And Replacing The Power Supply Housing
Removing and Replacing the Power Supply Housing The power supplies seat into a housing that attaches to the system board through the power supply riser board. WARNING! Ensure that the system is powered off and all power sources are disconnected from the server prior to performing this procedure.
Page 184: Replacing The Power Supply Housing
Figure 6-34 Power Supply Housing Removed From the Server Captive screws Guide tabs Replacing the Power Supply Housing To replace the power supply housing, follow these steps: Insert the tabs on the power supply housing into the server guide slots and align the BPS riser board with the connector on the system board.
Page 185: Removing And Replacing The Power Supply Riser Board
Removing and Replacing the Power Supply Riser Board The power supply riser board attaches the power supplies to the system board. WARNING! Ensure that the system is powered off and all power sources are disconnected from the server prior to performing this procedure. Voltages are present at various locations in the server whenever an ac power source is connected.
Page 186: Removing And Replacing The System And Ilo 2 Mp Battery
The utility is located at: http://www.hp.com/go/bizsupport.com Before removing the iLO 2 MP battery, see the HP Integrity Integrated Lights Out 2 Management Processor Operations Guide for backing up iLO 2 MP configuration settings.
Page 187: Replacing The System Or Ilo 2 Mp Battery
Figure 6-36 System and iLO 2 MP Battery Locations System battery iLO 2 MP battery Replacing the System or iLO 2 MP Battery To replace the system or iLO 2 MP battery, follow these steps: Insert the replacement battery into the socket on the system board. NOTE: The positive terminal of the battery is designated by the + sign.
Page 188: Battery And Holder
To install the battery clip, follow these steps: WARNING! Ensure that the system is powered off and all power sources have been disconnected from the server prior to performing this procedure. Voltages are present at various locations within the server whenever an ac power source is connected.
Page 189: Removing And Replacing The Trusted Platform Module
The Trusted Platform Module (TPM) is an optional security component which enhances security capabilities for the server if it is running the HP-UX operating system. The TPM is a security chip that is unique to the server. It performs key security processes independent of other hardware components.
Page 190: Replacing The Tpm
Grasp the TPM by the edges and lift it out of the socket on the system board. Figure 6-40 shows the location of the TPM on the system board. CAUTION: If the TPM has failed, destroy the TPM after removing it from the server. Follow local regulations to securely destroy the TPM.
Page 191: Removing And Replacing The Smart Array P400 Controller And Pcie Expansion Board
Back up the TPM security information. See the operating system documentation for more information. Removing and Replacing the Smart Array P400 Controller and PCIe Expansion Board The rx2660 server has two slots on the system board for the optional Smart Array P400 controller, and the PCIe expansion board.
Page 192: Smart Array P400 Controller Location On System Board
CAUTION: When disconnecting the SAS cables, note the labeling on the cables. When reconnecting these cables, match each cable with the appropriate socket on the Smart Array P400 controller. If the cables are mismatched, the server might not reboot. Both cables and sockets are clearly marked with the correct channels.
Page 193: Removing The Pcie Expansion Board
To remove the battery from the top of the airflow guide, do the following. Push the battery retaining clip away from the battery (1) as shown in Figure 6-42. Slide the battery to disengage the battery posts from the slots on the airflow guide (2). Lift the battery off of the airflow guide.
Page 194: Replacing The Smart Array P400 Controller Board
Pull the PCIe expansion board straight up and out of the server (2). Figure 6-43 Removing the PCIe Expansion Board Replacing the Smart Array P400 Controller Board To replace the Smart Array P400 controller board, follow these steps: Insert the SAS core I/O Smart Array P400 controller board into the dedicated slot: Align the card connector with the slot on the system board.
Page 195: Replacing The Pcie Expansion Board
Figure 6-44 Installing the Battery on the Airflow Guide Plug the battery cable into the connector on the SAS core I/O RAID board. Replace the top cover, unless you continue with replacing the PCIe expansion board. See “Replacing the Top Cover” (page 145), or proceed to “Replacing the PCIe Expansion Board”...
Page 196: Removing And Replacing The Sas Backplane Board
Figure 6-45 Installing the PCIe Expansion Board Replace the top cover. See “Replacing the Top Cover” (page 145). If rack mounted, slide the server completely into the rack. See “Inserting the Server into the Rack” (page 144). Reconnect the power cables, and power on the server. See “Powering On and Powering Off the Server”...
Page 197: Removing The Sas Backplane Board
The SAS backplane attaches to an interconnect board that functions as a link between the midplane board and the SAS backplane. WARNING! Ensure that the system is powered off and all power sources are disconnected from the server prior to performing this procedure. Voltages are present at various locations in the server whenever an ac power source is connected.
Page 198: Replacing The Sas Backplane
Figure 6-46 Removing and Replacing the SAS Backplane Replacing the SAS Backplane To replace the SAS backplane, follow these steps: Pull the release mechanism toward the front of the server and hold it there to allow the SAS backplane to be installed. Align the three keyway slots of the SAS backplane with the guide posts on the disk drive cage and guide the board down until it is flush with the SAS drive cage (4).
Page 199: Removing The System Board
Use the LS EFI command to gather the LAN configuration information. You can also use the non-volatile RAM configuration backup (NVRAM) backup utility to back up and store these values. The utility is located on the HP website at: http://www.hp.com/go/bizsupport.com.
Page 200: Removing And Replacing The System Board
12. Disconnect the internal SAS cables attached to the system board (if necessary. See Figure 6-47. CAUTION: When disconnecting the SAS cables, note the labeling on the cables. When reconnecting these cables, match each cable with the appropriate socket on the SAS core I/O card.
Page 201: Replacing The System Board
NOTE: If the optional Smart Array P400 controller and PCIe expansion boards are installed in your server, the SAS cables will not be plugged into the system board as shown in Figure 6-47 (page 200). Replacing the System Board CAUTION: When replacing an Office Friendly system board, you must use system board part number AB419-69004 or the server will not power on.
Page 202 17. Reconnect all cables and power on the server. See “Powering On and Powering Off the Server” (page 78). 18. Restore boot, LAN, and iLO 2 MP settings recorded in step Step 1 of the procedure, see “Removing the System Board” (page 199) when prompted by the server.
Page 203: A Customer Replaceable Units Information
HP specifies in the materials shipped with a replacement CRU part whether a defective part must be returned to HP. In cases where it is required to return the defective part to HP, you must ship the defective part back to HP within a defined period of time, normally five (5) business days.
Page 204: Customer Replaceable Units List
Customer Replaceable Units List Table A-2 lists the customer replaceable units (CRUs) of the HP Integrity rx2660 server. IMPORTANT: The list of part numbers is current and correct as of the publication of the document. Part numbers change often. Check the HP Partsurfer website, http://partsurfer.hp.com/...
Page 205 Table A-2 HP Integrity rx2660 CRU List (continued) Manufacturing Description Replacement Part Exchange Part Customer Self Part Number Number Number Repair Boards AB419-60001 System board AB419-67001 AB419-69001 AB419-60001 System board AB419-67024 AB419-69004 AB419-60002 I/O backplane assembly, PCI-X AB419-67002 AB419-69002 AB419-60003...
Page 206 The list of part numbers above is current and correct as of November 2007. Part numbers change often. Check the http://partsurfer.hp.com/cgi-bin/spi/main website to ensure you have the latest part numbers associated with this server. Use the part nomenclature from this list to select the correct part from the HP Partsurfer. Customer Replaceable Units Information...
Page 207: B Upgrades
You are required to make configuration changes to enable this card in slot 3 of the PCI-X/PCIe backplane. If disks are attached to a host bus adapter (HBA) in slot 3, use the HP-UX volume group command set (using thevgexport command) to export data prior to installing the hardware upgrade.
Page 208: Upgrading The I/O Backplane
Follow the safety conventions listed below to ensure safe handling of components, to prevent injury, and to prevent damage to the server: CAUTION: Observe all ESD safety precautions before attempting this procedure. Failure to follow ESD safety precautions can result in damage to the server. •...
Page 209: Removing The I/O Backplane Assembly From The Server
Removing the I/O Backplane Assembly From the Server Observe the following warning and cautions before removing the I/O backplane assembly. CAUTION: Observe all ESD safety precautions before attempting this procedure. Failure to follow ESD safety precautions may result in damage to the server. Record the slot location of all PCI cards as they are removed.
Page 210: Removing The Pci-X I/O Backplane Board From The I/O Backplane Assembly
Figure B-2 Removing the I/O Backplane Assembly Slot 1 (266 MHz) Gate latches (for full-length cards) Slot 2 (133 MHz) Bulkhead fillers Slot 3 (266 MHz) Sheet metal enclosure I/O backplane I/O backplane T-15 screws I/O backplane assembly guide tabs Bulkhead T-15 thumbscrews Removing the PCI-X I/O Backplane Board from the I/O Backplane Assembly Use this procedure to remove the I/O backplane from the I/O backplane assembly.
Page 211: Installing The Pci-X/Pcie I/O Backplane Board Into The I/O Backplane Assembly
Figure B-3 I/O Backplane Removed I/O backplane posts PCI-X I/O backplane Place the PCI-X I/O backplane in a static-free bag. Installing the PCI-X/PCIe I/O Backplane Board Into the I/O Backplane Assembly Use this procedure to install the I/O backplane into the I/O backplane assembly. Align the PCI-X/PCIe I/O board keyways with the posts on the I/O backplane assembly.
Page 212: Replacing The I/O Backplane Assembly Into The Server
Insert the I/O cards into the I/O card slots on the I/O backplane by doing the following: Insert the tab at the base of the card bulkhead into the slot on the I/O backplane. Align the card connectors with the slots on the I/O backplane. Apply firm, even pressure to both sides of the card until it fully seats into the slot.
Page 213: Booting The Operating System
Chapter 4 (page 87). Processor Upgrades The HP Integrity rx2660 server supports upgrades from Dual-Core Intel® Itanium® 2 processors 9000 series to Intel Itanium Dual-Core Intel® Itanium® 2 processors 9150M. CAUTION: Intel Itanium Dual-Core Intel® Itanium® 2 processors 9150M cannot be intermixed with similar Dual-Core Intel®...
Page 214: Upgrading Verses Adding On
176)) to add another processor. Updating the firmware and OS is unnecessary when adding another processor. If your HP Integrity server does not currently contain one, or more, of the processors listed in Table B-2, then a server upgrade is being performed, and system firmware and OS updates may be necessary.
Page 215: C Utilities
NOTE: EFI and Pre-OS System Environment (POSSE) are similar. EFI is an Intel specification, whereas POSSE is the HP implementation that aids HP support. EFI consolidates boot utilities similar to those found in PA-RISC based servers, such as the Boot Console Handler (BCH), and platform firmware into a single platform firmware.
Page 216: Efi Commands
“Using the Boot Option Maintenance Menu” (page 243). EFI Commands Table C-1 lists EFI commands for HP Integrity servers. The equivalent BCH commands found in PA-RISC based servers are also listed. Table C-1 EFI Commands EFI Shell Command BCH Command...
Page 217 Table C-1 EFI Commands (continued) EFI Shell Command BCH Command BCH Command Parameters (PA-RISC) Definition Equivalent (PA-RISC) EFI Boot Manager PAth [PRI|HAA|ALT|CON|KEY|<path>] Display or modify a path “change boot order” bcfg SEArch [ALL] Search for boot devices bcfg SEArch [DIsplay|IPL] [<path>] Search for boot devices many commands ScRoll...
Page 218: Efi/Posse Commands
This section provides information on the EFI/POSSE commands developed for the server. EFI and Pre-OS System Environment (POSSE) are similar. EFI is an Intel specification, whereas POSSE is the HP implementation that aids HP support. NOTE: Your output might not exactly match the output shown in this section due to the type of server you purchased.
Page 219: C-1 Help Command
Example C-1 help command Shell> help List of classes of commands: boot -- Booting options and disk-related commands configuration -- Changing and retrieving system information devices -- Getting device, driver and handle information memory -- Memory related commands shell -- Basic shell navigation and customization scripts -- EFI shell-script commandsType "help"...
Page 220: C-4 Help Cpuconfig Command
Example C-4 help cpuconfig command Shell> help cpuconfig Deconfigure or reconfigure cpus CPUCONFIG [module] | [threads] [on|off] module : Specifies which cpu module to configure threads : Use to display info or configure threads on|off : Specifies to configure or deconfigure a cpu module or threads Note: 1.
Page 221: Baud
Example C-5 help ioconfig command Shell> help ioconfig Deconfigure or reconfigure IO components or settings IOCONFIG [fast_init|wol [on|off]] fast_init Specifies device connection policy setting Specifies System Wake-On-LAN setting on|off Specifies to configure or deconfigure a feature or component Note: 1. If fast_init is enabled, firmware will connect only the minimum set of devices during boot.
Page 222: Boottest
Table C-2 Communications Parameters Parameter Value RECEIVE_FIFO_DEPTH TIMEOUT 1000000 PARITY No parity DATA_BITS STOP_BITS CONTROL_MASK boottest Interacts with the speedy boot variable allowing it to be set appropriately. Syntax boottest Displays status of all speedy boot bits boottest on Run all tests (for a normal boot time) boottest off Skip all tests (for a faster boot time) boottest [test]...
Page 223: Cpuconfig
Example C-6 boottest command Shell> boottest BOOTTEST Settings Default Variable Selftest Setting ------------- ------------------------- booting_valid On (OS speedy boot aware) early_cpu Run this test late_cpu Run this test platform Run this test chipset Run this test io_hw Run this test mem_init Run this test mem_test...
Page 224: Ioconfig
NOTE: The last remaining configured CPU in a server cannot be deconfigured. Example C-8 cpuconfig command Shell> cpuconfig PROCESSOR INFORMATION Proc Arch Processor Speed Model Family State ------- --------- ------- ----- ------ ----- 1.6Ghz Sched Deconf 1.6Ghz Active ioconfig Use this command to deconfigure or reconfigure I/O components or settings. Syntax ioconfig <fast_init | mps_optimize | wol>...
Page 225: Conconfig
Example C-9 ioconfig command Shell> ioconfig Deconfigure or reconfigure IO components or settings IOCONFIG [fast_init|wol [on|off]] fast_init Specifies device connection policy setting mps_optimie Specifies PCIe optimization setting Specifies System Wake-On-LAN setting on|off Specifies to configure or deconfigure a feature or component Note: 1.
Page 226: Default
Example C-10 conconfig command To display current primary operating system console: Shell> conconfig CONSOLE CONFIGURATION Index Status Type Device Path ----- ------ ---- ----------- Serial Acpi(PNP0501,0) Serial Acpi(HWP0002,0)/Pci(1|1) Acpi(HWP0002,0)/Pci(4|0) Example C-1 1 conconfig 2 primary command To change primary operating system console: Shell>...
Page 227: Operation
Operation Sets NVM and stable store values to predefined default values. Normally only a subset of values are available for default. To reset the system, execute the default clear command. errdump Displays the contents of processor internal memory logged on the first machine check abort (MCA) for all processors present in the system.
Page 228: C-14 Info All Command
Example C-14 info all command Shell> info all SYSTEM INFORMATION Date/Time: 1, 1998 00:09:35 (19:98:01:01:00:09:35) Manufacturer: Product Name: server rx2660 Product Number: AB419-2101A Serial Number: TWT46241EF UUID: 30303030-3030-3030-3030-303030303030 System Bus Frequency: 200 MHz PROCESSOR MODULE INFORMATION # of Family/ Logical Cache Cache Model...
Page 229 Module/ Module/ Logical Logical Warnings ------- --------- -------- AutoBoot: OFF - Timeout is disabled Boottest: BOOTTEST Settings Default Variable OS is not speedy boot aware. Selftest Setting --------- -------------- early_cpu Run this test late_cpu Run this test platform Run this test chipset Run this test io_hw...
Page 230: C-15 Info Cpu Command
Host Bridge 0000 122e 0032 Host Bridge 0002 122e 0032 Host Bridge 0003 12ee 0011 Host Bridge 0006 12ee 0011 Host Bridge 0007 12ee 0011 Other Bridge 0030 Other Bridge 000d Baseboard MC 7507 SYSTEM SECURITY CONFIGURATION Trusted Boot: No Supported TPM: Not Present Shell>...
Page 231: C-16 Info Mem Command
Example C-16 info mem command Shell> info mem MEMORY INFORMATION ---- DIMM A ----- ---- DIMM B ----- DIMM Current DIMM Current ------ ---------- ------ ---------- 256MB Active 256MB Active 256MB Active 256MB Active ---- ---- ---- ---- ---- ---- ---- ---- Active Memory...
Page 232: Lanaddress
Example C-18 info boot command Shell> info boot BOOT INFORMATION Monarch CPU: Current Preferred Monarch Monarch Module/ Module/ Logical Logical Warnings ------- --------- -------- AutoBoot: ON - Timeout is : 10 sec Boottest: BOOTTEST Settings Default Variable OS is not speedy boot aware. Selftest Setting ---------...
Page 233: Syntax
Syntax monarch <cpu> Parameters <cpu> specifies a cpu Operation If specified with no parameters, monarch displays the Monarch processor for the server. Specifying a processor number alters the preferred Monarch processor. None of these changes takes affect until after a reboot. Example C-20 monarch command Shell>...
Page 234: Sysmode
Example C-21 pdt command Shell> pdt PDT Information for PD Last Clear time for PD: PDT has not been cleared Number of total entries in PD PDT: Number of used entries in PD PDT: Number of free entries in PD PDT: Number of permanent correctable (SBE) entries in PD PDT: Number of permanent uncorrectable (MBE) entries in PD PDT: Address of first uncorrectable error in PD:...
Page 235: Option Rom Configuration For Arrays Utility
Example C-23 sysmode command Shell> sysmode System Mode: NORMAL Shell> sysmode admin You are now in admin mode. Shell> sysmode service You are now in service mode. Shell> sysmode normal You are now in normal mode Option ROM Configuration for Arrays Utility The Option ROM Configuration for Arrays (ORCA) utility is a ROM-based utility for manually configuring an array on a Smart Array controller.
Page 236: Cfggen Utility
Use the cfggen utility to create IM storage configurations on SAS controllers. Some cfggen commands work only with SAS adapters in the EFI environment. Starting CFGGEN The cfggen utility is located on the HP IPF Offline Diagnostic and Utilities CD. To use cfggen, follow these steps: Insert the CD into the drive.
Page 237: Rules For Creating Im Volumes And Hot Spare Disks
• Parameters surrounded by { } must be entered one or more times, as appropriate for the executed command. • Command line definition characters (< >, [ ], and { }) cannot be entered on the command line. The program name, controller number, command, and parameters fields must be separated by the ASCII space character.
Page 238: Syntax
utility uses the first disks it finds that are usable in the IM volume. Firmware and hardware limitations for the family of controllers limit the number of configurations that are possible. Syntax cfggen <controller #> auto <volume type> <size> [qsync] [noprompt] Parameters <volume type>...
Page 239 At the EFI Shell prompt, enter the info io command to map the parameters for all PCI cards installed in the server: A list of all the devices that are installed in the server and managed by EFI drivers displays. For example: I/O INFORMATION BOOTABLE DEVICES...
Page 240 Ctrl[58] Acpi(HWP0002,100)/Pci(2|1)/Mac(000E7F7E07FB) Ctrl[0D] Acpi(HWP0002,200) Ctrl[20] Acpi(HWP0002,200)/Pci(1|0) Ctrl[0E] Acpi(HWP0002,300) Ctrl[22] HP 2 Gb Dual Port PCI/PCI-X Fibre Channel Adapter ( Port 1) Ctrl[23] HP 2 Gb Dual Port PCI/PCI-X Fibre Channel Adapter ( Port 2) Ctrl[0F] Acpi(HWP0002,400) Ctrl[24] Acpi(HWP0002,400)/Pci(1|0) Ctrl[25] Acpi(HWP0002,400)/Pci(1|1)
Page 241 Drv[45] Ctrl[1C] Lang[eng] Drv[45] Ctrl[1D] Lang[eng] This listing shows which driver controls which device (controller). This information describes a SCSI interface because the values shown for Ctrl—17 and 18 are the controller handles for the SCSI interface two channels (from the information displayed by the devtree command).
Page 242 Be sure the utility is running for the channel of the SCSI interface by comparing the values shown for PCI Bus, PCI Device, and PCI Function to the Bus #, Dev #, and Fnc # values from the info io command. CAUTION: Do not change the value for any of these fields on the Adapter Properties screen: •...
Page 243: Using The Boot Option Maintenance Menu
Using the Boot Option Maintenance Menu This menu allows you to select console output and input devices as well as various boot options. It contains the following items: • Boot From File • Add Boot Entry • Edit Boot Entry •...
Page 244: Add A Boot Option
NOTE: This option boots the selected application or driver one time only. When you exit the application, you return to this menu. This option displays the file systems that are on your server or workstation and lets you browse these file systems for applications or drivers that are executable. Executable files end with the.efiextension.
Page 245: Edit Boot Entry
Edit Boot Entry Use this option to edit the boot options on the EFI boot menu. NOTE: This does not delete any files, applications or drivers from your server. This option displays a list of boot options that are configured on your server. The names match the options on the main Boot Manager menu.
Page 246: Set Autoboot Timeout
VGA output. See your OS documentation to determine how many consoles are supported with your server. Multiple consoles are not supported for HP-UX or Windows (use the Smart Setup CD to switch between COM A and the iLO 2 MP on Windows systems).
Page 247: Select Active Standard Error Devices
Figure C-3 Console Configuration This menu is identical to Console Error Devices. HP Integrity servers do not support different configurations for Input, Output, and Error console. For correct operation, you must do the following: • When changes are made to Input, Output, or Error console menus, you must make the identical change in all menus.
Page 248: Security/Password Menu
The iLO 2 MP is available whenever the system is connected to a power source, even if the server main power switch is in the off position. HP has used several different names over the years to describe the management functionality embedded in their servers, including “the management processor.” In addition, HP uses the term “management processor”...
Page 249 This new feature gives you a higher performance graphics console redirection experience than with the previous iLO. For information on the iLO 2 MP, see the HP Integrity Integrated Lights-Out 2 Management Processor Operations Guide.
Page 250: Index
(see also fans) delete, 245 cooling zones, 149, 150 boot options list cover, top adding HP-UX, 90 remove, 48, 144 adding Linux, 102 removing and replacing, 48, 144–145 adding Windows, 98 replace, 63, 145, 212 boot options list update, 87...
Page 251 activity LED, 30 fan/display board activity LED, location, 30 functionality, 171 activity LED, states, 30 removing, 172 LEDs, 30–31 replacing, 173 load order, 157 fans status LED, 30 introduction, 24 status LED, location, 30 introduction, office friendly, 25 status LED, states, 30 N+1 defined, 24 removing, 151 defined, 71...
Page 252 66 MPS optimization (see PCIe MPS optimization) interval two, 66 installing the battery clip HP Integrity rx2660 HP Service Guide, 187 HP Integrity rx2660 User Service Guide, 187 defined, 24 integrated lights-out 2 management processor (see iLO 2...
Page 253 208 using the iLO 2 MP PC command, 79 service tools, 141 PR command, 78 shut down Pre-OS System Environment (see EFI/POSSE) HP-UX, 94 Pre-OS System Startup Environment (see POSSE) Linux, 105 processor Windows, 101 configuration options, 52, 176...
Page 254 System Insight Display introduction, 29 LEDs, 29 system LAN link speed LEDs, 34 link status LEDs, 34 ports, 34 top cover (see cover, top) tower-mount server accessing, 144 troubleshooting console problems occur, 86 DVD problems occur, 85 hard drive problems occur, 86 methodology, 83 operating system, 85 UID button...

HP Integrity rx2660 User's & Service Manual

About this Document

1 Overview

2 Server Specifications

3 Installing the Server

4 Booting and Shutting down the Operating System

5 Troubleshooting

Quick Links

Troubleshooting

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Summary of Contents for HP Integrity rx2660