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HP ProLiant DL180 Gen9 User Manual
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HP ProLiant DL180 Gen9 User Manual

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HP ProLiant DL180 Gen9 Server

User Guide

Abstract
This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the
servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
Part Number: 775439-003
March 2015
Edition: 3

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Summary of Contents for HP ProLiant DL180 Gen9

  • Page 1: User Guide

    User Guide Abstract This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
  • Page 2 © Copyright 2014, 2015 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

  • Page 3: Table Of Contents

    DIMM slot locations ........................16 System maintenance switch ......................16 NMI functionality ........................... 17 Drive numbering ............................. 17 HP SmartDrive LED definitions ........................18 Fan locations ............................19 Operations ..........................20 Power up the server ..........................20 Power down the server ..........................20 Extend the server from the rack .........................
  • Page 4 Controller options ............................ 66 Storage controller installation guidelines ................... 66 Installing the storage controller and FBWC module options ..............67 Installing an HP Smart Storage Battery ..................... 71 M.2 SSD enablement option ........................73 Optical drive cage option ........................76 Processor option ............................
  • Page 5 Software and firmware ......................... 140 Operating System Version Support ....................140 Version control ..........................140 HP operating systems and virtualization software support for ProLiant servers ........141 HP Technology Service Portfolio ....................141 Change control and proactive notification ..................141 Troubleshooting ........................
  • Page 6 Mechanical specifications ........................149 Power supply specifications ........................150 Hot-plug power supply calculations ......................150 Support and other resources ...................... 151 Before you contact HP ..........................151 HP contact information ........................... 151 Customer Self Repair ..........................151 Acronyms and abbreviations ...................... 159 Documentation feedback ......................

  • Page 7: Component Identification

    Component identification Front panel components • 4-bay LFF non-hot-plug drive model Item Description LFF non-hot-plug drives USB 2.0 connector • 8-bay LFF hot-plug drive model Item Description Box 1 LFF hot-plug drives Box 2 LFF hot-plug drives USB 3.0 connector Component identification 7...

  • Page 8: Serial Label Pull Tab Information

    • 8-bay SFF hot-plug drive model Item Description HP Universal Media Bay (box 1, for the optical drive cage option) 8-bay SFF drive cage bay (box 2, for the second 8-bay SFF drive cage option) Box 3 SFF hot-plug drives Serial label pull tab ("Serial label pull tab...

  • Page 9: Front Panel Leds And Buttons

    Front panel LEDs and buttons • Front panel LEDs and buttons in an LFF chassis with thumbscrew rack ears • Front panel LEDs and buttons in an LFF chassis with quick-release latch rack ears • Front panel LEDs and buttons in an SFF chassis with thumbscrew rack ears Component identification 9...

  • Page 10: Front Panel Led Power Fault Codes

    • Front panel LEDs and buttons in an SFF chassis with quick-release latch rack ears Item Description Status UID button/LED* Solid blue = Activated Flashing blue: • 1 Hz/cycle per sec = Remote management or firmware upgrade in progress • 4 Hz/cycle per sec = iLO manual reboot sequence initiated •...

  • Page 11: Rear Panel Components

    Subsystem Front panel LED behavior 4 flashes Riser board PCIe slots 5 flashes FlexibleLOM 6 flashes Removable HP Flexible Smart Array controller/Smart SAS HBA controller 7 flashes System board PCIe slots 8 flashes Power backplane or storage backplane 9 flashes Power supply For more information, see "Front panel LEDs and buttons (on page 9)."...

  • Page 12: Rear Panel Leds

    Rear panel LEDs Item Description Status UID LED Solid blue = Activated Flashing blue: • 1 Hz/cycle per sec = Remote management or firmware upgrade in progress • 4 Hz/cycle per sec = iLO manual reboot sequence initiated • 8 Hz/cycle per sec = iLO manual reboot sequence in progress Off = Deactivated NIC link LED...
  • Page 13 • Two-slot PCI riser cage assembly: Install in either the primary or secondary PCIe riser board connector ("PCI riser cage assembly options" on page 93). Item Form factor Slot description Full-height, full-length PCIe3 x16 (16, 8, 4, 1) Full-height, half-length PCIe3 x8 (8, 4, 1) •...

  • Page 14: System Board Components

    Item Form factor Slot description Full-height, full-length PCIe3 x8 (8, 4, 1) Full-height, half-length PCIe3 x8 (8, 4, 1) FlexibleLOM PCIe3 x8 System board components Item Description FlexibleLOM sideband signal connector System battery Component identification 14...
  • Page 15 Fan connector 2 Fan connector 1 Reserved 12-bay LFF drive identification signal connector GPU power connector 24-pin power supply connector HP Smart Storage Battery connector 20-pin drive power connector 16-pin power supply sideband signal connector 10-pin RPS connector Processor 2 NMI header...

  • Page 16: Dimm Slot Locations

    DIMM slot locations DIMM slots are numbered sequentially (1 through 8) for each processor. The supported AMP modes use the letter assignments for population guidelines. The arrow points to the front of the server. System maintenance switch Position Default Function Off = iLO 4 security is enabled.

  • Page 17: Nmi Functionality

    IMPORTANT: Before using the S7 switch to change to Legacy BIOS Boot Mode, be sure the HP Dynamic Smart Array B140i Controller is disabled. Do not use the B140i controller when the server is in Legacy BIOS Boot Mode.

  • Page 18: Hp Smartdrive Led Definitions

    16-bay SFF hot-plug drive model HP SmartDrive LED definitions HP SmartDrives are the latest HP drive technology, and they are supported beginning with ProLiant Gen8 servers and server blades. The HP SmartDrive is not supported on earlier generation servers and server blades.

  • Page 19: Fan Locations

    The blue Locate LED is behind the release lever and is visible when illuminated. IMPORTANT: The HP Dynamic Smart Array B140i Controller is only available in UEFI Boot Mode. It cannot be enabled in Legacy BIOS Boot Mode. If the B140i controller is disabled, drives connected to the system board Mini-SAS connectors operate in AHCI or Legacy mode.

  • Page 20: Operations

    Operations Power up the server To power up the server, press the Power On/Standby button. Power down the server Before powering down the server for any upgrade or maintenance procedures, perform a backup of critical server data and programs. IMPORTANT: When the server is in standby mode, auxiliary power is still being provided to the system.
  • Page 21 In a server that uses thumbscrew rack ears, loosen the captive thumbscrews that secure the server faceplate to the front of the rack, and then slide the server out of the rack. In a server that uses quick-release latch rack ears: Open the latches on both sides of the server.

  • Page 22: Remove The Server From The Rack

    Get help to lift and stabilize the product during installation or removal, especially when the • product is not fastened to the rails. HP recommends that a minimum of two people are required for all rack server installations. A third person may be required to help align the server if the server is installed higher than chest level.

  • Page 23: Remove The Security Bezel (Optional)

    Remove the server from the rack. For instructions on how to extend or remove the server from the rack, see the documentation that ships with the rack rail system. Place the server on a sturdy, level surface. Remove the security bezel (optional) To access the front panel components, unlock and then remove the security bezel.

  • Page 24: Access The Product Rear Panel

    Access the product rear panel Opening the cable management arm To access the server rear panel: Release the cable management arm. Open the cable management arm. The cable management arm can be right-mounted or left-mounted. Remove the access panel WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.
  • Page 25 The access panel slides back, releasing it from the chassis. Lift and remove the access panel. Turn the access panel over to locate the HP ProLiant DL180 Gen9 Server hood label. This label provides convenient access to component identification, LED status indicators, and system maintenance switch settings information.

  • Page 26: Install The Access Panel

    Install the access panel Ensure that the access panel latch is in the open position. Align the hole in the access panel latch with the guide pin on the chassis. Close the access panel latch. The access panel slides to a closed position. Use a T-15 Torx screwdriver to tighten the access panel latch screw.
  • Page 27 To remove the component: Power down the server (on page 20). Remove all power: Disconnect each power cord from the power source. Disconnect each power cord from the server. Do one of the following: Extend the server from the rack (on page 20). Remove the server from the rack (on page 22).

  • Page 28: Install The Pci Riser Cages

    Secondary PCI riser cage If expansion boards with internal cabling are installed on the PCI riser cage, disconnect all internal cables from the expansion boards to completely remove the cage from the server. Install the PCI riser cages CAUTION: To prevent damage to the server or expansion boards, power down the server, and disconnect all power cords before removing or installing the PCI riser cage.

  • Page 29: Remove The Air Baffle

    Primary PCI riser cage Secondary PCI riser cage Install the access panel (on page 26). Do one of the following: Slide the server into the rack. Install the server into the rack ("Installing the server into the rack" on page 36). Power up the server (on page 20).

  • Page 30: Install The Air Baffle

    To remove the component: Power down the server (on page 20). Remove all power: Disconnect each power cord from the power source. Disconnect each power cord from the server. Do one of the following: Extend the server from the rack (on page 20). Remove the server from the rack (on page 22).
  • Page 31 To install the component: Install the air baffle. If removed, install the PCI riser cage ("Install the PCI riser cages" on page 28). Install the access panel (on page 26). Do one of the following: Slide the server into the rack. Install the server into the rack ("Installing the server into the rack"...

  • Page 32: Setup

    Setup Optional services Delivered by experienced, certified engineers, HP Care Pack services help you keep your servers up and running with support packages tailored specifically for HP ProLiant systems. HP Care Packs let you integrate both hardware and software support into a single package. A number of service level options are available to meet your needs.

  • Page 33: Temperature Requirements

    HP servers draw in cool air through the front door and expel warm air through the rear door. Therefore, the front and rear rack doors must be adequately ventilated to allow ambient room air to enter the cabinet, and the rear door must be adequately ventilated to allow the warm air to escape from the cabinet.

  • Page 34: Power Requirements

    Because of the high ground-leakage currents associated with multiple servers connected to the same power source, HP recommends the use of a PDU that is either permanently wired to the building’s branch circuit or includes a nondetachable cord that is wired to an industrial-style plug. NEMA locking-style plugs or those complying with IEC 60309 are considered suitable for this purpose.

  • Page 35: Rack Warnings

    Get help to lift and stabilize the product during installation or removal, especially when the product is not fastened to the rails. HP recommends that a minimum of two people are required for all rack server installations. A third person may be required to help align the server if the server is installed higher than chest level.

  • Page 36: Identifying The Contents Of The Server Shipping Carton

    If you are installing the server into a telco rack, order the appropriate option kit at the RackSolutions website (http://www.racksolutions.com/hp-dl180-g9-rails.html). Follow the server-specific instructions on the website to install the rack brackets. Use the following information when connecting peripheral cables and power cords to the server.
  • Page 37 Get help to lift and stabilize the product during installation or removal, especially when the product is not fastened to the rails. HP recommends that a minimum of two people are required for all rack server installations. A third person may be required to help align the server if the server is installed higher than chest level.
  • Page 38 Position the power cord inside the clip, and then close the clip. Slide the clip forward until it is flush against the edge of the power cord plug. For a server using a hot-plug power supply: To prevent accidental power cord disconnection when sliding the server in and out of the rack, secure the power cord in the hook-and-loop strap attached to the power input module handle: Unwrap the hook-and-loop strap from the power input module handle.
  • Page 39 Bend the plug end of the power cord in the position shown in the following image. Secure the power cord in the hook-and-loop strap as shown in the following image. Employ best practices to route and manage the power cords and other cables in the server rear panel. IMPORTANT: When using cable management arm components, be sure to leave enough slack in each of the cables to prevent damage to the cables when the server is extended from the rack.

  • Page 40: Installing The Rack Rail Hook-And-Loop Strap

    Installing the rack rail hook-and-loop strap The rack rail hook-and-loop strap can be installed on either the left or right rack rail. HP recommends installing it on the left rack rail for better cable management. To install the rack rail hook-and-loop strap: Install the server into the rack ("Installing the server into the...

  • Page 41: Installing The Operating System

    Installing the operating system This HP ProLiant server does not ship with provisioning media. Everything needed to manage and install the system software and firmware is preloaded on the server. To operate properly, the server must have a supported operating system. For the latest information on operating system support, see the HP website (http://www.hp.com/go/supportos).

  • Page 42: Registering The Server

    Registering the server To experience quicker service and more efficient support, register the product at the HP Product Registration website (http://register.hp.com). Setup 42...

  • Page 43: Hardware Options Installation

    For a list of drive configurations supported in this server, see "Drive numbering (on page 17)." The embedded storage controller supports SATA drive installation. For SAS drive installation, install an HP Host Bus Adapter or an HP Smart Array Controller board option.

  • Page 44: Drive Installation Guidelines

    Drive installation guidelines When adding drives to the server, observe the following general guidelines: • The system automatically sets all device numbers. • Populate drive bays, based on the drive numbering sequence. Start from the drive bay with the lowest device number ("Drive numbering"...
  • Page 45 Connect each power cord to the server. Connect each power cord to the power source. Power up the server (on page 20). To configure arrays, see the HP Smart Storage Administrator User Guide on the HP website (http://www.hp.com/go/smartstorage/docs). Hardware options installation 45...

  • Page 46: Installing A Hot-Plug Drive

    Installing a hot-plug drive CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. To install the component: If installed, remove the security bezel ("Remove the security bezel (optional)"...

  • Page 47: 8-Bay Sff Hot-Plug Drive Cage Option

    If removed, install the security bezel ("Security bezel option" on page 43). To configure arrays, see the HP Smart Storage Administrator User Guide on the HP website (http://www.hp.com/go/smartstorage/docs). 8-bay SFF hot-plug drive cage option For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the HP website (http://www.hp.com/go/qs).
  • Page 48 Remove the server from the rack (on page 22). If installed, remove the security bezel ("Remove the security bezel (optional)" on page 23). Remove the access panel (on page 24). Use a T-10 Torx screwdriver to remove the box 2 SFF drive cage blank screws, and then remove the blank.
  • Page 49 Connect the BP2 power connector of the SFF power cable to the 8-bay SFF backplane on box 2. Remove the primary PCI riser cage ("Remove the PCI riser cages" on page 26). Install the storage controller: Identify the expansion slot compatible with the new option, and then remove the cover opposite that slot.
  • Page 50 Install the storage controller. Verify that the board is firmly seated in the slot. For more information about the integrated storage controller and its features, select the relevant user documentation on the HP website (http://www.hp.com/go/smartstorage/docs). Connect the 630-mm Mini-SAS Y-cable: Connect the common end of the Mini-SAS Y-cable to the controller option.

  • Page 51: 12-Bay Lff Hot-Plug Drive Enablement Option

    HP Power Advisor website (http://www.hp.com/go/hppoweradvisor). To maintain optimal thermal conditions when installing an HP P-series Smart Array Controller in a 12-bay LFF drive configuration, HP recommends the following guidelines: •...
  • Page 52 Remove all power: Disconnect each power cord from the power source. Disconnect each power cord from the server. Do one of the following: Extend the server from the rack (on page 20). Remove the server from the rack (on page 22). If installed, remove the security bezel ("Remove the security bezel (optional)"...
  • Page 53 Remove the fan cage. Install the 4-bay LFF hot-plug drive cage backplane: Insert the guide tabs on the rear of the cage into the corresponding backplane slots. Secure the backplane with the three screws. Install the fan cage. Connect the fan cables. Hardware options installation 53...
  • Page 54 Connect the 12-bay LFF drive identification signal cable to the 8-bay LFF hot-plug drive cage backplane, and then to the system board. Connect the BP1 power connector of the LFF power cable to the 4-bay LFF hot-plug drive cage backplane. To connect the 4-bay LFF hot-plug drive backplane to the onboard controller, connect the 520-mm Mini-SAS cable: Connect the Mini-SAS cable to the system board.
  • Page 55 Secure the Mini-SAS cable in the right front chassis cable clip. Install the air baffle (on page 30). Install the primary PCI riser cage ("Install the PCI riser cages" on page 28). To connect the 4-bay LFF hot-plug drive backplane to an HBA option, connect the 540-mm Mini-SAS cable: Identify the riser slot compatible with the new option, and then remove the cover opposite from that slot.
  • Page 56 Install the HBA. Verify that the board is firmly seated in the slot. For more information about the HBA and its features, select the relevant user documentation on the HP website (http://www.hp.com/go/smartstorage/docs). Connect the Mini-SAS cable to the HBA. Install the air baffle (on page 30).
  • Page 57 Secure the Mini-SAS cable in the right front chassis cable clip. To connect the 4-bay LFF hot-plug drive backplane to an HP Smart Array P-series Controller option, connect the 540-mm Mini-SAS cable: Identify the riser slot compatible with the new option, and then remove the cover opposite from that slot.
  • Page 58 Install the storage controller. Verify that the board is firmly seated in the slot. For more information about the integrated storage controller and its features, select the relevant user documentation on the HP website (http://www.hp.com/go/smartstorage/docs). Connect the Mini-SAS cable to the storage controller.

  • Page 59: Drive Cable Options

    ("Drive options" on page 43). Drive cable options Use these drive cable options to install an HP Host Bus Adapter or an HP Smart Array Controller board option. For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the HP website (http://www.hp.com/go/qs).
  • Page 60 Do one of the following: Extend the server from the rack (on page 20). Remove the server from the rack (on page 22). Remove the access panel (on page 24). Remove the primary PCI riser cage ("Remove the PCI riser cages"...
  • Page 61 Install the storage controller. Verify that the board is firmly seated in the slot. For more information about the integrated storage controller and its features, select the relevant user documentation on the HP website (http://www.hp.com/go/smartstorage/docs). Connect the 620-mm Mini-SAS Y-cable:...
  • Page 62 Connect the common end of the Mini-SAS Y-cable to the controller option. Install the primary PCI riser cage ("Install the PCI riser cages" on page 28). Route the Mini-SAS Y-cable along the side of the system board towards the front chassis, and then connect the cable to the drive backplane.

  • Page 63: Mini-Sas Y-Cable Option For 8-Bay Sff Hot-Plug Drive Configurations

    This section explains how to connect the 630-mm Mini-SAS Y-cable option to upgrade the fixed 8-bay SFF hot-plug drive cage (box 3) connection from the onboard storage controller or from an HBA to an HP Smart Array P-series Controller.
  • Page 64 Install the storage controller. Verify that the board is firmly seated in the slot. For more information about the integrated storage controller and its features, select the relevant user documentation on the HP website (http://www.hp.com/go/smartstorage/docs). Connect the 630-mm Mini-SAS Y-cable:...
  • Page 65 Connect the common end of the Mini-SAS Y-cable to the controller option. Install the primary PCI riser cage ("Install the PCI riser cages" on page 28). Route the Mini-SAS Y-cable along the side of the system board towards the front chassis, and then connect the cable to the drive backplane.

  • Page 66: Controller Options

    Controller options The server ships with an embedded HP Dynamic Smart Array B140i Controller. For more information about the controller and its features, see the HP Dynamic Smart Array B140i RAID Controller User Guide on the HP website (http://www.hp.com/go/smartstorage/docs). Upgrade options exist for an integrated array controller. For a list of supported options, see the product QuickSpecs on the HP website (http://www.hp.com/go/qs).

  • Page 67: Installing The Storage Controller And Fbwc Module Options

    • When installing two controller boards, install the controller boards in slots 2 and 3 of the 3-slot PCI riser cage assembly installed in the primary PCIe riser location ("PCI riser cage assembly options" on page 93). Installing the storage controller and FBWC module options To install the component: Power down the server (on page 20).
  • Page 68 If you are installing an HP Smart Array P441 Controller, remove the air scoop. Connect the cache module backup power cable to the module. Hardware options installation 68...
  • Page 69 Install the cache module on the storage controller. If you are installing an HP Smart Array P441 Controller, install the air scoop back onto the controller. Install the storage controller: Hardware options installation 69...
  • Page 70 Identify the expansion slot compatible with the new option, and then remove the cover opposite that slot. Install the storage controller. Verify that the board is firmly seated in the slot. Connect all necessary internal cables to the storage controller. For internal drive cabling information, see "Storage cabling (on page 113)."...

  • Page 71: Installing An Hp Smart Storage Battery

    Connect the other end of the storage controller cables to the drive backplane. For internal drive cabling information, see "Storage cabling (on page 113)." If you are planning to install an HP Smart Storage Battery Pack, install it now ("Installing an HP Smart Storage Battery"...
  • Page 72 Extend the server from the rack (on page 20). Remove the server from the rack (on page 22). Remove the access panel (on page 24). Remove the battery pack holder. Install the HP Smart Storage Battery in the holder. Hardware options installation 72...

  • Page 73: M.2 Ssd Enablement Option

    Install the HP Smart Storage Battery on the server. Install the access panel (on page 26). Do one of the following: Slide the server into the rack. Install the server into the rack ("Installing the server into the rack" on page 36).
  • Page 74 If you are using the two-slot PCI riser cage, remove the bottom slot cover. If you are using the three-slot PCI riser cage, remove the middle slot cover. Hardware options installation 74...
  • Page 75 Install the M.2 SSD enablement board. Verify that the board is firmly seated in the slot. Connect the SATA cables to the M.2 SSD enablement board. Install the PCI riser cage ("Install the PCI riser cages" on page 28). Connect the M.2 SSD SATA cables to the system board. M.2 SSD cabling from the primary PCIe riser location Hardware options installation 75...

  • Page 76: Optical Drive Cage Option

    Power up the server (on page 20). Optical drive cage option For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the HP website (http://www.hp.com/go/qs). To install the component: Power down the server (on page 20).
  • Page 77 Remove the HP Universal Media Bay blank. Install the optical drive cage. Hardware options installation 77...
  • Page 78 Install the optical drive into the bay. If an expansion board is installed in the primary PCI riser cage, then remove the PCI riser cage ("Remove the PCI riser cages" on page 26). Connect the optical drive cable: Connect the optical drive cable to the optical drive. Connect the four-pin (2x2) power supply cable to the power connector of the optical drive cable.

  • Page 79: Processor Option

    IMPORTANT: Processor socket 1 must be populated at all times or the server does not function. In a multiprocessor configuration, to optimize system performance, HP recommends balancing the total capacity of the DIMMs across the processors. For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the HP website (http://www.hp.com/go/qs).
  • Page 80 Remove the processor blank. CAUTION: The pins on the processor socket are very fragile. Any damage to them may require replacing the system board. Open each of the processor locking levers in the order indicated in the following illustration, and then open the processor retaining bracket.
  • Page 81 Remove the clear processor socket cover. Retain the processor socket cover for future use. CAUTION: THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED. To avoid damage to the system board, do not touch the processor or the processor socket contacts. Install the processor.
  • Page 82 CAUTION: Do not press down on the processor. Pressing down on the processor may cause damage to the processor socket and the system board. Press only in the area indicated on the processor retaining bracket. CAUTION: Close and hold down the processor cover socket while closing the processor locking levers.
  • Page 83 Position the heatsink on the processor backplate. Tighten one pair of diagonally opposite screws halfway, and then tighten the other pair of screws. Finish the installation by completely tightening the screws in the same sequence. To determine which fan blanks need to be removed to install the additional fans, see "Fan population guidelines (on page 85)."...

  • Page 84: Redundant Fan Option

    To provide sufficient airflow to the system if a fan fails, the server supports redundant fans. For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the HP website (http://www.hp.com/go/qs). Hardware options installation 84...

  • Page 85: Fan Population Guidelines

    Fan population guidelines Configuration Fan bay 1 Fan bay 2 Fan bay 3 Fan bay 4 Fan bay 5 One processor, non-redundant Blank Blank Blank Blank One processor, redundant Blank Two processors, non-redundant Two processors, redundant • In a redundant fan mode: If one fan fails, the system continues to operate without redundancy.
  • Page 86 Remove the server from the rack (on page 22). Remove the access panel (on page 24). Remove the air baffle (on page 29). To determine which fan blanks need to be removed to install the additional fans, see "Fan population guidelines (on page 85)."...

  • Page 87: Memory Options

    LRDIMM HP SmartMemory HP SmartMemory authenticates and unlocks certain features available only on HP Qualified memory and verifies whether installed memory has passed HP qualification and test processes. Qualified memory is performance-tuned for HP ProLiant and BladeSystem servers and provides future enhanced support through HP Active Health and manageability software.

  • Page 88: Memory Subsystem Architecture

    Memory subsystem architecture The memory subsystem in this server is divided into channels. Each processor supports four channels, and each channel supports two DIMM slots. Channel Population order Slot number For the location of the slot numbers, see "DIMM slot locations (on page 16)." This multi-channel architecture provides enhanced performance in Advanced ECC mode.

  • Page 89: Dimm Identification

    R = RDIMM (registered) L = LRDIMM (load reduced) For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the HP website (http://www.hp.com/go/qs). Memory configurations To optimize server availability, the server supports the following AMP modes: •...

  • Page 90: Advanced Ecc Memory Configuration

    Advanced Memory Protection options are configured in the BIOS/Platform Configuration (RBSU). If the requested AMP mode is not supported by the installed DIMM configuration, the server boots in Advanced ECC mode. For more information, see the HP UEFI System Utilities User Guide for HP ProLiant Gen9 Servers on the HP website (http://www.hp.com/go/ProLiantUEFI/docs).

  • Page 91: General Dimm Slot Population Guidelines

    DIMM, then dual-rank DIMM, and then lastly single-rank DIMM. • DIMMs should be populated starting farthest from the processor on each channel. For more information about server memory, see the HP website (http://www.hp.com/go/memory). The DIMM speeds supported in this server are listed in the following table: Populated slots...

  • Page 92: Installing A Dimm

    36). Power up the server (on page 20). After installing the DIMMs, use BIOS/Platform Configuration (RBSU) in the UEFI System Utilities ("HP UEFI System Utilities" on page 133) to configure the memory protection mode. Hardware options installation 92...

  • Page 93: Pci Riser Cage Assembly Options

    For more information on the riser board slot specifications, see "PCIe riser board slot definitions (on page 12)." For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the HP website (http://www.hp.com/go/qs). To install the component: Power down the server (on page 20).
  • Page 94 Retain the blank for future use. Align the PCI riser board with the corresponding connector on the system board, and then press down the riser cage. Push down the release tab, rotate it 180° clockwise, and then press it flat on the PCI riser cage. PCI riser cage assembly installed in the primary PCI riser location PCI riser cage assembly installed in the secondary PCI riser location CAUTION:...

  • Page 95: Expansion Board Options

    Power up the server (on page 20). Expansion board options For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the HP website (http://www.hp.com/go/qs). To install the component: Power down the server (on page 20).

  • Page 96: Gpu Power Cable Option

    This hardware option might require a power supply with a higher wattage rating. To accurately estimate the power consumption of your server and select the appropriate power supply and other system components, see the HP Power Advisor website (http://www.hp.com/go/hppoweradvisor). For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the HP website (http://www.hp.com/go/qs).
  • Page 97 Extend the server from the rack (on page 20). Remove the server from the rack (on page 22). Remove the access panel (on page 24). Remove the primary PCI riser cage with the full-length, full-height PCIe3 x16 riser slot ("Remove the PCI riser cages"...
  • Page 98 Carefully press down the end of the GPU bracket to secure it in the two air baffle hooks. Remove the HP Smart Storage Battery holder. Connect the GPU power cable: Connect the GPU power cable to the GPU. Route the GPU power cable along the right side of the system board, across the front chassis, and then connect the cable to the system board.

  • Page 99: Flexiblelom Enablement Option

    Power up the server (on page 20). FlexibleLOM enablement option This section provides instructions for installing the FlexibleLOM enablement option to support an HP FlexibleLOM adapter in this server. The FlexibleLOM riser board in this enablement option has three slots. The top two slots are for general expansion board installation and the bottommost slot is reserved for FlexibleLOM adapter installation.
  • Page 100 Remove the primary PCI riser cage ("Remove the PCI riser cages" on page 26). If you already have an HP FlexibleLOM Adapter on hand, install the option in the FlexibleLOM riser cage: Remove the cover opposite the FlexibleLOM riser slot.
  • Page 101 Push down the release tab, rotate it 180° clockwise, and then press it flat on the FlexibleLOM riser cage. Connect the FlexibleLOM sideband signal cable. CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all PCI slots have either an expansion slot cover or an expansion board installed. Install the access panel (on page 26).

  • Page 102: Dedicated Ilo Management Module Option

    Dedicated iLO management module option For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the HP website (http://www.hp.com/go/qs). To install the component: Power down the server (on page 20). Remove all power: Disconnect each power cord from the power source.

  • Page 103: Enabling The Dedicated Ilo Management Module

    The onboard NIC 1/shared iLO connector is set as the default system iLO connector. To enable the dedicated iLO management module, use the iLO 4 Configuration Utility accessible within the HP UEFI System Utilities. For more information on the HP UEFI System Utilities, see the UEFI documentation on the HP website (http://www.hp.com/go/ProLiantUEFI/docs). IMPORTANT: If the iLO configuration settings are reset to the default values, remote access to the machine will be lost.

  • Page 104: Redundant Power Supply Option

    When this RPS backplane and a single power input module are installed in the server, you can install or remove a second power input module without powering down the server. The HP 800-W/900-W Gold AC Power Input Module wattage rating changes depending on whether one or two power input modules are installed in the server: •...
  • Page 105 Place the server on a sturdy, level surface. Remove the access panel (on page 24). If installed, remove the secondary PCI riser cage ("Remove the PCI riser cages" on page 26). Remove the HP Smart Storage Battery holder. Hardware options installation 105...
  • Page 106 Disconnect the non-hot-plug power supply cables. Remove the non-hot-plug power supply. Install the RPS backplane: Hardware options installation 106...
  • Page 107 Install the RPS backplane in the server. Connect the RPS backplane cables to the system board. Install a hot-plug power input module in the power supply bay 1. Hardware options installation 107...
  • Page 108 2: Remove the power supply blank. Install a hot-plug power input module in the power supply bay 2. Install the HP Smart Storage Battery holder. If removed, install the secondary PCI riser cage ("Install the PCI riser cages"...

  • Page 109: Hp Trusted Platform Module Option

    HP Trusted Platform Module option For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the HP website (http://www.hp.com/go/qs). Use these instructions to install and enable a TPM on a supported server. This procedure includes three sections: Installing the Trusted Platform Module board (on page 110).

  • Page 110: Installing The Trusted Platform Module Board

    Recovery Mode after BitLocker detects a possible compromise of system integrity. • HP is not liable for blocked data access caused by improper TPM use. For operating instructions, see the encryption technology feature documentation provided by the operating system.

  • Page 111: Retaining The Recovery Key/Password

    Install the TPM board. Press down on the connector to seat the board ("System board components" on page 14). Install the TPM security rivet by pressing the rivet firmly into the system board. If removed, install the expansion board. Install the access panel (on page 26). Do one of the following: Slide the server into the rack.

  • Page 112: Enabling The Trusted Platform Module

    OS application TPM settings. For more information on firmware updates and hardware procedures, see the HP Trusted Platform Module Best Practices White Paper on the HP website (http://www.hp.com/support).

  • Page 113: Cabling

    For information on cabling peripheral components, refer to the white paper on high-density deployment at the HP website (http://www.hp.com/products/servers/platforms). CAUTION: When routing cables, always be sure that the cables are not in a position where they can be pinched or crimped.

  • Page 114: 4-Bay Lff Non-Hot-Plug Sata Drive Cabling

    4-bay LFF non-hot-plug SATA drive cabling Item Description Drive power cable Mini-SAS cable 8-bay LFF non-hot-plug SATA drive cabling Item Description Drive power cable Mini-SAS cable 2 Mini-SAS cable 1 Cabling 114...

  • Page 115: 8-Bay Lff Hot-Plug Sata Drive Cabling

    8-bay LFF hot-plug SATA drive cabling Item Description Drive power cable Mini-SAS X-cable 8-bay LFF hot-plug SAS/SATA drive cabling • Drives connected to an HBA option Item Description Drive power cable Mini-SAS X-cable Cabling 115...

  • Page 116: 8-Bay Sff Hot-Plug Sata Drive Cabling

    • Drives connected to an HP Smart Array Controller option Item Description Drive power cable Mini SAS Y-cable 8-bay SFF hot-plug SATA drive cabling Item Description Drive power cable Mini-SAS cable 2 Mini-SAS cable 1 Cabling 116...

  • Page 117: 8-Bay Sff Hot-Plug Sas/Sata Drive Cabling

    8-bay SFF hot-plug SAS/SATA drive cabling • Drives connected to an HBA option Item Description Drive power cable Mini-SAS cable 2 Mini-SAS cable 1 • Drives connected to an HP Smart Array Controller option Item Description Drive power cable Mini-SAS Y-cable Cabling 117...

  • Page 118: 16-Bay Sff Hot-Plug Sas/Sata Drive Cabling

    16-bay SFF hot-plug SAS/SATA drive cabling • Drives connected to two HP Smart Array P440 Controllers Item Description Drive power cable Mini-SAS Y-cable to the box 3 drives Mini-SAS Y-cable to the box 2 drives • Drives connected to an HP Smart Array P840 Controller...

  • Page 119: M.2 Ssd Cabling

    M.2 SSD cabling • M.2 SSD cabling from the primary PCIe riser location Item Description M.2 SSD 2 SATA cable M.2 SSD 1 SATA cable • M.2 SSD cabling from the secondary PCIe riser location Item Description M.2 SSD 2 SATA cable M.2 SSD 1 SATA cable Cabling 119...

  • Page 120: Fbwc Module Backup Power Cabling

    FBWC module backup power cabling The FBWC solution is a separately purchased option. This server only supports FBWC module installation when an HP Smart Array P-Series controller is installed. Depending on the controller option installed, the actual storage controller connectors might look different from what is shown in this section.

  • Page 121: Optical Drive Cabling

    Optical drive cabling Item Description Optical drive power cable Optical drive SATA cable Fan cabling Item Description Fan 1 cable Fan 2 cable Fan 3 cable Fan 4 cable Cabling 121...

  • Page 122: Gpu Power Drive Cabling

    Item Description Fan 5 cable GPU power drive cabling FlexibleLOM sideband signal cabling Cabling 122...

  • Page 123: Power Supply Cabling

    Power supply cabling HP 550-W Power Supply cabling (non-hot-plug) Item Description 24-pin power supply cable 16-pin power supply sideband signal cable HP Redundant Power Supply cabling (hot-plug) Item Description 24-pin power supply cable 16-pin power supply sideband signal cable Cabling 123...

  • Page 124: Front Panel Cabling

    Item Description 10-pin RPS cable Front panel cabling • Front panel cabling in an LFF chassis with thumbscrew rack ears Item Description Ambient temperature sensor cable USB 2.0 connector cable Front I/O cable • Front panel cabling in an LFF chassis with quick-release latch rack ears Description Item Cabling 124...
  • Page 125 Description Item Ambient temperature sensor cable Front I/O cable USB 3.0 connector cable • Front panel cabling in an SFF chassis with thumbscrew rack ears Item Description Ambient temperature sensor cable Front I/O cable • Front panel cabling in an SFF chassis with quick-release latch rack ears Item Description Ambient temperature sensor cable...
  • Page 126 Item Description USB 3.0 connector cable Cabling 126...

  • Page 127: Software And Configuration Utilities

    QuickSpecs on the HP website (http://www.hp.com/go/qs). HP iLO The iLO 4 subsystem is a standard component of HP ProLiant servers that simplifies initial server setup, server health monitoring, power and thermal optimization, and remote server administration. The iLO 4 subsystem includes an intelligent microprocessor, secure memory, and a dedicated network interface.

  • Page 128: Active Health System

    Remotely mount high-performance Virtual Media devices to the server. • Securely and remotely control the power state of the managed server. • Implement true Agentless Management with SNMP alerts from HP iLO, regardless of the state of the host server. • Download the Active Health System log.

  • Page 129: Hp Restful Api Support For Hp Ilo

    HP RESTful API support for HP iLO HP iLO 4 firmware version 2.00 and later includes the HP RESTful API. The HP RESTful API is a management interface that server management tools can use to perform configuration, inventory, and monitoring of an HP ProLiant server via iLO.

  • Page 130: Hp Insight Remote Support

    When you use the embedded Remote Support functionality with HP ProLiant Gen8 and later server models and HP BladeSystem c-Class enclosures, you can register a server or rack to communicate to HP through an HP Insight Remote Support centralized Hosting Device in your local environment. All configuration and service event information is routed through the Hosting Device.

  • Page 131: Hp Insight Diagnostics

    (http://www.hp.com/go/intelligentprovisioning). For Intelligent Provisioning recovery media downloads, see the Resources tab on the HP website (http://www.hp.com/go/ilo). For consolidated drive and firmware update packages, see the HP Smart Update: Server Firmware and Driver Updates page on the HP website (http://www.hp.com/go/SmartUpdate). HP Insight Diagnostics...

  • Page 132: Scripting Toolkit For Windows And Linux

    SPP is a comprehensive systems software (drivers and firmware) solution delivered as a single package with major server releases. This solution uses HP SUM as the deployment tool and is tested on all supported HP ProLiant servers including HP ProLiant Gen8 and later servers.

  • Page 133: Hp Uefi System Utilities

    HP UEFI System Utilities The HP UEFI System Utilities is embedded in the system ROM. The UEFI System Utilities enable you to perform a wide range of configuration activities, including: • Configuring system devices and installed options • Enabling and disabling system features •...

  • Page 134: Restoring And Customizing Configuration Settings

    OS installation if the defaults are restored. To avoid this issue, use the User Defined Defaults feature in UEFI System Utilities to override the factory default settings. For more information, see the HP UEFI System Utilities User Guide for HP ProLiant Gen9 Servers on the HP website (http://www.hp.com/go/ProLiantUEFI/docs).

  • Page 135: Embedded Uefi Shell

    Embedded UEFI shell The system BIOS in all HP ProLiant Gen9 servers includes an Embedded UEFI Shell in the ROM. The UEFI Shell environment provides an API, a command line prompt, and a set of CLIs that allow scripting, file manipulation, and system information.

  • Page 136: Utilities And Features

    Gen8 servers, HP SSA replaces ACU with an enhanced GUI and additional configuration features. HP SSA exists in three interface formats: the HP SSA GUI, the HP SSA CLI, and HP SSA Scripting. Although all formats provide support for configuration tasks, some of the advanced tasks are available in only one format.

  • Page 137: External Usb Functionality

    The pre-OS behavior of the USB ports is configurable in System Utilities, so that the user can change the default operation of the USB ports. For more information, see the HP UEFI System Utilities User Guide for HP ProLiant Gen9 Servers on the HP website (http://www.hp.com/go/ProLiantUEFI/docs).

  • Page 138: Updating Firmware Or System Rom

    To obtain the assigned file system volume for the USB key, enter Map –r . For more information about accessing a file system from the shell, see the HP UEFI Shell User Guide for HP ProLiant Gen9 Servers on the HP website (http://www.hp.com/go/ProLiantUEFI/docs).

  • Page 139: Drivers

    Reboot the server. A reboot is required after the firmware update for the updates to take effect and for hardware stability to be maintained. For more information about the commands used in this procedure, see the HP UEFI Shell User Guide for HP ProLiant Gen9 Servers on the HP website (http://www.hp.com/go/ProLiantUEFI/docs).

  • Page 140: Software And Firmware

    HP website (http://www.hp.com/go/spp/download). To locate the drivers for a particular server, go to the HP website (http://www.hp.com/go/hpsc) and click on Drivers, Software & Firmware. Then, enter your product name in the Find an HP product field and click Software and firmware Software and firmware should be updated before using the server for the first time, unless any installed software or components require an older version.

  • Page 141: Hp Operating Systems And Virtualization Software Support For Proliant Servers

    (http://www.hp.com/go/ossupport). HP Technology Service Portfolio Connect to HP for assistance on the journey to the new style of IT. HP Technology Services delivers confidence and reduces risk to help you realize agility and stability in your IT infrastructure. Utilize our consulting expertise in the areas of private or hybrid cloud computing, big data and mobility requirements, improving data center infrastructure and better use of today’s server, storage and networking...

  • Page 142: Troubleshooting

    • Simplified Chinese (http://www.hp.com/support/Gen9_TSG_zh_cn) The HP ProLiant Gen9 Troubleshooting Guide, Volume II: Error Messages provides a list of error messages and information to assist with interpreting and resolving error messages on ProLiant servers and server blades. To view the guide, select a language: •...

  • Page 143: System Battery Replacement

    System battery replacement If the server no longer automatically displays the correct date and time, then replace the battery that provides power to the real-time clock. Under normal use, battery life is 5 to 10 years. WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack.
  • Page 144 Replacing the system board battery resets the system ROM to its default configuration. After replacing the battery, use BIOS/Platform Configuration (RBSU) in the UEFI System Utilities ("HP UEFI System Utilities" on page 133) to reconfigure the system. System battery replacement 144...
  • Page 145 To install the component: If the battery socket design uses a metal tab to secure the battery, insert the battery with the "+" side facing up on the socket, and then press the battery down to secure it in place. If the battery socket design has a plastic outer lip to secure the battery, insert the battery with the "+"...

  • Page 146: Regulatory Information

    Hewlett-Packard Company, Address: 3000 Hanover Street, Palo Alto, California 94304, U.S. Local representative information (Russian) • HP Russia • HP Belarus • HP Kazakhstan Local representative information (Kazakh) Manufacturing date The manufacturing date is defined by the serial number (HP serial number format for this product): CCSYWWZZZZ Regulatory information 146...

  • Page 147: Turkey Rohs Material Content Declaration

    38 for the week of September 9. Turkey RoHS material content declaration Ukraine RoHS material content declaration Warranty information HP ProLiant and X86 Servers and Options (http://www.hp.com/support/ProLiantServers-Warranties) HP Enterprise Servers (http://www.hp.com/support/EnterpriseServers-Warranties) HP Storage Products (http://www.hp.com/support/Storage-Warranties) HP Networking Products (http://www.hp.com/support/Networking-Warranties) Regulatory information 147...

  • Page 148: Electrostatic Discharge

    Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices.

  • Page 149: Specifications

    40°C to 45°C (104°F to 113°F) at sea level with an altitude derating of 1.0°C per every 125 m (1.8°F per every 410 ft) above 900 m (2953 ft) to a maximum of 3048 m (10,000 ft). The approved hardware configurations for this system are listed on the HP website (http://www.hp.com/servers/ASHRAE).

  • Page 150: Power Supply Specifications

    This is supported when the two-bay HP RPS Backplane option (PN 745813-B21) is installed. These are Entry Level Power Supply products for HP ProLiant servers. For more information about the power supply features, specifications, and compatibility, see the HP website (http://www.hp.com/go/proliant/powersupply).

  • Page 151: Support And Other Resources

    Active Health System log (HP ProLiant Gen8 or later products) Download and have available an Active Health System log for 7 days before the failure was detected. For more information, see the HP iLO 4 User Guide or HP Intelligent Provisioning User Guide on the HP website (http://www.hp.com/go/ilo/docs).
  • Page 152 HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP. In cases where it is required to return the defective part to HP, you must ship the defective part back to HP within a defined period of time, normally five (5) business days. The defective part must be returned with the associated documentation in the provided shipping material.
  • Page 153 HP sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente (CSR, Customer Self Repair). Se in fase di diagnostica HP (o un centro di servizi o di assistenza HP) identifica il guasto come riparabile mediante un ricambio CSR, HP lo spedirà direttamente al cliente per la sostituzione.
  • Page 154 Si, durante la fase de diagnóstico, HP (o los proveedores o socios de servicio de HP) identifica que una reparación puede llevarse a cabo mediante el uso de un componente CSR, HP le enviará dicho componente directamente para que realice su sustitución. Los componentes CSR se clasifican en dos categorías:...
  • Page 155 HP se hará cargo de todos los gastos de envío y devolución de componentes y escogerá la empresa de transporte que se utilice para dicho servicio. Para obtener más información acerca del programa de Reparaciones del propio cliente de HP, póngase en contacto con su proveedor de servicios local.
  • Page 156 Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto.
  • Page 157 Support and other resources 157...
  • Page 158 Support and other resources 158...

  • Page 159: Acronyms And Abbreviations

    Acronyms and abbreviations ABEND abnormal end Array Configuration Utility Advanced Memory Protection application program interface ASHRAE American Society of Heating, Refrigerating and Air-Conditioning Engineers Automatic Server Recovery backplane column address strobe Canadian Standards Association Customer Self Repair DDR3 double data rate-3 DDR4 double data rate-4 Acronyms and abbreviations 159...
  • Page 160 FBWC flash-backed write cache graphics processing unit host bus adapter HP SIM HP Systems Insight Manager HP SUM HP Smart Update Manager International Electrotechnical Commission Integrated Lights-Out Integrated Management Log International Organization for Standardization JSON JavaScript Object Notation...
  • Page 161 nonmaskable interrupt NVDIMM non-volatile dual in-line memory module NVRAM nonvolatile memory Onboard Administrator Optical Disk Drive PCIe Peripheral Component Interconnect Express power distribution unit POST Power-On Self Test power supply unit RBSU ROM-Based Setup Utility RDIMM registered dual in-line memory module Rapid Deployment Pack REST representational state transfer...
  • Page 162 SCSI SATA serial ATA Secure Digital small form factor Systems Insight Manager HP Service Pack for ProLiant solid-state drive standard (DIMM voltage) TMRA recommended ambient operating temperature Trusted Platform Module UEFI Unified Extensible Firmware Interface...
  • Page 163 Virtual Connect Version Control Agent VCRM Version Control Repository Manager xHCI Extensible Host Controller Interface Acronyms and abbreviations 163...

  • Page 164: Documentation Feedback

    Documentation feedback HP is committed to providing documentation that meets your needs. To help us improve the documentation, send any errors, suggestions, or comments to Documentation Feedback (mailto:docsfeedback@hp.com). Include the document title and part number, version number, or the URL when submitting your feedback.

  • Page 165: Index

    30 configuration settings 134 air baffle, removal 29 configuring AMP modes 89 air scoop 67 contacting HP 151 airflow requirements 32, 33 crash dump analysis 17 ambient temperature 33, 149 CSR (customer self repair) 151 ambient temperature sensor, cabling 124...
  • Page 166 HP Proactive Care 141 fan cabling 121 HP RESTful API 129, 135 fan connectors 14 HP Service Pack for ProLiant 127, 131, 132 fan installation 85 HP Smart Storage Battery 71, 120 fan location 19 HP Smart Storage Battery cabling 120...
  • Page 167 operating system version support 140, 141 operating systems supported 131, 140, 141 LED, health 9 optical drive 76 LED, system power 9 optical drive cabling 121 LEDs, drive 18 optical drive cage 76 LEDs, front panel 9 optimum environment 32 LEDs, NIC 9 options installation 36, 43 LEDs, power fault 9, 10...
  • Page 168 storage cabling, eight-bay drive 114, 115, 116, redundant power supply 104, 150 redundant power supply cabling 123 redundant ROM 137 storage cabling, four-bay drive 114 re-entering the server serial number 135 storage cabling, sixteen-bay drive 118 registering the server 42 storage controller 16, 66 supported operating systems 140, 141 regulatory compliance information 146...
  • Page 169 34, 35 warranty information 147 website, HP 151 weight 149 Index 169...

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