NEC POWERMATE ENTERPRISE NETPC - SERVICE Manuals

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NEC POWERMATE ENTERPRISE NETPC - SERVICE Service Manual

NEC POWERMATE ENTERPRISE NETPC - SERVICE Service Manual (182 pages)

Brand: NEC | Category: Desktop | Size: 4.6 MB

Table of Contents

Preface
2
Abbreviations
4
Table of Contents
7
Technical Information

17
- System Overview
  17
- Figures
  
  18
- Powermate Netpc Features - Back View
  18
- Powermate Netpc Features - Front View
  18
- Top and Bottom Chassis Assemblies
  19
Tables

20
- Chassis Hardware Features
  20
  - Powermate Netpc System Configuration
    20
- System Board
  21
  - Processor and Secondary Cache
    23
  - System Board Feature Components
    23
  - System BIOS
    24
  - System Memory Map
    25
  - I/O Addressing
    26
  - I/O Address Map
    26
  - System Memory
    27
  - Memory Configurations
    27
  - Hardware Monitor
    28
  - Interrupt Controller
    28
  - Interrupt Level Assignments
    29
  - Plug and Play
    31
  - Chassis
    31
  - PCI Local Bus
    31
  - PCI/IDE Ports
    32
  - Parallel Interface
    32
  - Serial Interface
    33
  - USB Interface
    35
  - Video Interface
    35
  - Integrated Audio
    36
- Diskette Drive Support
  37
- Hard Disk Drive
  37
- Power Supply
  37
- Riser Card
  38
- Mouse
  38
- Keyboard
  38
- Specifications
  39
Setup and Operation

47
- Site Selection
  47
- Installation
  48
- Computer Vents
  48
  - Checking the Voltage Switch
    49
  - Selecting System Orientation
    50
- Line Voltage Switch Selector
  50
- Horizontal Orientation
  50
  - Connecting Cables
    51
- Vertical Orientation
  51
  - Preventing Internal Access
    52
- Rear Panel Connectors
  52
- Chassis Security
  52
- Operation
  53
  - Starting up
    53
  - Shutting down
    55
- Setup Utility
  56
  - When to Use Setup
    57
  - How to Start Setup
    57
  - How to Use Setup
    58
  - Main Menu
    59
    
    Displayed Information
    59
    
    Language
    59
    
    System Time/Date
    59
    
    Floppy Options
    60
    
    Primary IDE
    60
  - Advanced Menu
    62
    
    Pnp O/S
    62
    
    Reset Configuration Data
    62
    
    Memory Cache
    62
    
    Memory Banks 0 and 1
    62
    
    Resource Configuration
    62
    
    Peripheral Configuration
    63
    
    Keyboard Configuration
    65
    
    DMI Event Logging
    65
  - Security Menu
    66
    
    User Password Is
    66
    
    Supervisor Password Is
    66
    
    Set User or Supervisor Password
    66
    
    Clear User Password
    67
    
    User Setup Access
    67
    
    Using a Password
    67
    
    Unattended Start
    67
  - Power Menu
    68
  - Boot Menu
    68
  - Exit Menu
    70
- Flash Utility
  70
- Landesk Client Manager
  71
  - PC Health Indicator
    72
    
    Workstation Management
    72
    
    PC Health Meter
    72
    
    PC Health Description
    72
  - Inventory
    73
  - DMI
    74
  - Monitoring Capabilities
    74
- NEC Auto Backup Utility
  75
- NEC Select Install CD
  75
  - Operating System Restore
    76
  - Selective Application Restore Program
    82
Option Installation

84
- General Rules
  84
- Safety Precautions
  85
- Required Tools
  86
- Internal Access
  87
- Expansion Board
  91
  - Installing an Expansion Board
    92
  - Removing an Expansion Board
    94
- DIMM Upgrade
  95
  - Checking System Memory
    95
  - Removing a DIMM
    95
  - Installing a DIMM
    96
- Processor Upgrade
  97
  - Removing the Processor
    97
  - Installing an Upgrade Processor
    98
- Hard Disk Upgrade
  99
Maintenance and Troubleshooting

102
- Online Services
  103
  - NECCSD Faxflash Service
    103
  - NECCSD Bulletin Board System
    104
  - E-Mail/Fax Technical Support Services
    105
  - Internet
    106
- Maintenance
  107
  - System Cleaning
    107
  - Keyboard Cleaning
    108
  - Mouse Cleaning
    109
- Troubleshooting
  110
  - Diagnosing and Solving Problems
    110
  - Replacing the CMOS Battery
    114
Disassembly and Reassembly

117
- Safety Procedures
  117
- Recommended Tools
  119
- Removal and Replacement
  119
  - System Unit Top Cover
    120
    
    Removal
    120
    
    Replacement
    121
  - Front Bezel
    122
    
    Removal
    122
    
    Replacement
    123
  - Battery
    123
  - EMI Shield
    124
    
    Removal
    124
    
    Replacement
    125
  - EMI Clip (Riser Card)
    126
    
    Removal
    126
    
    Replacement
    126
  - Fan
    127
    
    Removal
    127
    
    Installing the EMI Clip on the Riser Card
    127
    
    Replacement
    128
  - Hard Disk Drive
    129
    
    Removal
    129
    
    Replacement
    130
  - Memory
    131
    
    Removal
    131
    
    Removing a Memory Module (DIMM)
    131
    
    Replacement
    132
  - System Board
    132
    
    Removal
    132
    
    Removing the System Board Screws and Riser Card Cables
    133
    
    Removing the Plastic Rivets on the Riser Card
    133
    
    Removing the System Board and Riser Card
    134
    
    Separating the System Board and Riser Card
    134
    
    Replacement
    135
  - PCI Card
    135
  - Removing the Retaining Bracket and Filler Panel
    136
  - Side Covers
    137
    
    Removal
    137
    
    Installing the PCI Card and Bracket
    137
    
    Replacement
    138
  - Bottom Cover
    138
    
    Removal
    138
    
    Removing the Side Covers
    138
    
    Replacement
    139
    
    Removing the Bottom Cover
    139
  - Power Supply/Fan/Top Chassis
    140
    
    Removal
    140
    
    Installing the Bottom Cover
    140
    
    Removing the Top Chassis Screws
    141
    
    Opening the Chassis
    141
    
    Replacement
    142
    
    Disconnecting the Cables on the Riser Card
    142
  - Processor
    143
    
    Removal
    143
    
    Replacement
    144
    
    Removing the Processor
    144
  - Riser Card
    145
    
    Removal
    145
    
    Separating the System Board and Riser Card
    145
    
    Replacement
    146
- Depot Level Parts List
  147
  - Powermate Netpc Illustrated Parts Breakdown
    149
Appendix A Connector Pin Assignments

151
- System Board Connector Locations
  151
  - System Board External Connector Locations
    151
  - System Board Internal Connector Locations
    152
  - Parallel Interface Connector
    153
  - Serial Interface Connectors
    154
  - Keyboard and Mouse Connectors
    155
  - PS/2-Style Keyboard and Mouse Interface Connectors
    155
  - VGA Interface Connector
    156
  - Line in Connector
    157
  - Line out Connector
    157
  - Universal Serial Bus Connectors
    157
- DIMM Connectors
  158
- Riser Card Connector Locations
  160
  - Riser Card Component and Connector Locations
    160
  - Wake on LAN Connector
    161
  - Remote Wake up Connector
    161
  - System Reset Connector
    161
  - Modem Remote Wake up Connector
    162
  - Storage Device Connectors
    162
    
    Diskette Drive Connector
    162
    
    IDE Connector
    163
  - PCI Connector
    164
  - Power Supply Connectors
    165
  - RJ-45 Connector
    166
Appendix B Jumper Settings

167
- Setting System Board Jumpers
  167
  - Changing Processor Jumper Settings
    168
  - Locating System Configuration Jumpers
    169
  - Clearing a Password
    170
    
    BIOS Recovery Jumper
    170
    
    Normal Mode
    171
    
    Configure Mode
    172
    
    Recovery Mode
    172
- Riser Card
  173
  - Riser Card Jumper Settings
    173
  - Riser Card Fan Speed Control Jumper
    174
  - LAN Enable/Disable Jumper
    174
Index

175

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