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User Manuals: Panasonic PanaVOICE system Accessories
Manuals and User Guides for Panasonic PanaVOICE system Accessories. We have
1
Panasonic PanaVOICE system Accessories manual available for free PDF download: Technician Manual
Panasonic PanaVOICE system Technician Manual (255 pages)
Integrated Voice Processing System
Brand:
Panasonic
| Category:
Telephone Accessories
| Size: 12.6 MB
Table of Contents
Table of Contents
3
Insdibg the Panavoice System
6
Install the System Key
9
Test Thesystem
9
Make a Boot Disk
12
Connect the Telephone System
13
Voice Mail Integration Features
13
Program the Teiephone System
13
Special Telephone System Programming for Non-Integrated Systems
13
Test the Panavoice System
14
Connect the Telephone Leads
15
Configure the Application
15
Backup the System
16
Updating the Voice Messaging Software
17
Check the System Requirements
18
Prepare for the Update
20
Update the Software
21
Installation Notes
22
Troubleshoot the Hardware
22
If You Beiieve the Hardware Is Defective
23
Troubleshooting Panavoice
23
Moving the System
24
Moving the Computer
24
Moving the Software
24
Instagng Panavoice with au OAI Integration
24
About OAI Integration
26
Integration Overview
27
How the Integration Works
28
Integration Features for Telephones
29
Constant Message Count
30
Examples of Constant Message Count
30
Display of Touchtone Entry
31
Large LCD Display Phones &Constant Message Count
31
Other Displays
31
Visua,I Menus
32
Using Keys on the Large Display Telephone
33
The Imessage List
34
Tip for Subscribers
34
Message Waiting Indicators
35
The System Conversation and Visual Menus
36
How a Subscriber Uses Visual Menus
36
Voice Mail Call Handling Features
41
Avoiding Call Forwarding Conflicts
42
Setting Rings to Wait
42
Installation Summary
43
Preinstallation Checklist
44
Additional Items
44
For both Panasonic DBS and DBS 824 You will Need
44
Telephone System
44
Voice Messaging System
44
Preparing the Panasonic DBS
45
Installing Additional Telephone System Hardware
46
Panasonic DBS System Programming
47
Station Information
47
Special Telephone System Programming
48
Direct-Inward-Dial (DID)
51
Resetting the Panasonic DBS Telephone System
51
Preparing the Voice Messaging System
52
Connecting the Voice Messaging and Telephone Systems
53
Connecting the Station Lines to the Voice Messaging System
53
Installing the Serial Link between the Systems
53
New Fully-Assembled Panavoice System
53
Upgrading an Existing Voice Messaging System
54
If the System Starts as a Demonstration Copy
55
Testing the System
55
Running SYSCHK
56
Using the Coml Port
56
Application Setup
58
Configuring the Voice Messaging System
58
Default Subscriber
60
Subscribers and Guests
61
Telephone System Setup
63
How to Turn Visual Menus on or off
66
Mailbox Builder
67
How Mailbox Builder Works
68
Using Mailbox Builder to Update the Voice Messaging System
68
After Using Mailbox Builder
69
Before Using Mailbox Builder
69
Mailbox Builder Uses Telephone System Information
69
Starting Mailbox Builder
71
Mailbox Builder Reports
73
The Mailbox Builder Report
73
Sample Mailbox Builder Report
74
Mailbox Builder Log Report Data
75
Mailbox Information
76
Sample
77
The Call Log Report
77
Call Log Report Data
78
Reviewing the Mailbox Builder Report or Call Log Report
80
Testing the Integration
81
Training Subscribers
82
How to Train for Upgrade Installations
83
What 1S the same
83
How to Train for New Features
84
Tips for Subscriber Training
84
One Week after Training
84
Troubleshooting
85
Refresh Interval for Constant Message Count
87
LCD Display Reference
89
Prompts Included with OAI Integration Package
91
Integration Package Prompts
91
Ting up the Appiication
94
Using the Application Worksheets to Set up the System
94
Planning the System
95
Identify a System Manager
96
Determine the Primary Users of the System
97
Visualize the System
98
Determine Which System Features You Want to Use
99
Determine How Panavoice Ports will be Used
100
Plan the Organization of System IDS
101
Decide Who Owns a Group or Box
102
Plan Opening Greeting Strategies
103
Set Schedules
104
Plan Message Groups
105
Plan How the System will Provide Directory Assistance
106
Design Transaction Boxes
107
Plan Interview Boxes
108
Setting up the Basic System
109
Set up the Telephone System Hardware Parameters
110
Assemble the Site Information
111
Define the Port Settings
113
Set up the Operator Box: System IDS and Transfer Options
115
Set up the Operator Box: Greetings and Messages
117
Specify Public Settings and Public Fax Box Settings
119
Specify the System Schedules
122
Specify General System-Wide Settings
124
Adding Subscribers, Guests, and Groups
127
Specify the Default Subscriber Personal ID Information
128
Specify the Default Subscriber Call Transfer Settings
130
Specify the Default Subscriber Action Settings
132
Specify Default Subscriber Notification Settings
134
Specify the Default Subscriber Conversation Settings
136
Specify Default Subscriber Access Options Settings
138
List the System Subscribers
140
List the System Guests
142
Set up Message Groups
144
Set up a System Manager
146
Setting up Advanced Features
147
Map Transaction Box Menus and Call Transfer Actions
149
Set up Transaction Boxes, Part 1 (General Settings and Call Transfer Options)
150
Set up Transaction Boxes, Part 2 (Greeting and Action after Greeting Options)
152
Set up Interview Boxes
154
Balling and Using Remote Maintenance
156
Remote Maintenance Overview
158
The Host and Remote Computers
158
Two Disks for Remote Maintenance
158
Storing Phone Numbers, Names, and Modem Settings
159
What You Need for each Computer
159
Where to Start
159
Set up the Host Software
160
Checking that the Host Software Is Loading Correctly
162
Solving Host Software Problems
162
Install the Remote Computer's Software
163
Set up the Remote Software
164
Setting the Defaul'I Phone Book Entry
164
Adding a Phone Book Entry for each Host Computer
166
Solving Problems after Installation
168
Using Remote Maintenance
169
Understand the Basics of a Remote Maintenance Session
170
Accessing Remote Maintenance Menus
170
Starting the Remote Version
170
Calling a Host Computer
171
Returning to DOS
171
Accessing Menus During a Connection
172
Ending a Connection
172
Restarting a Host Computer
172
Unloading Remote Maintenance from Memory
173
Recommended Operating System Configurations for the Remote Computer
174
Prepare for File Transfers
175
Set File Transfer Options
175
The File Menu Screen
175
File Lists
176
Phone Book ID
176
Status Box
176
Functions Line
177
Highlight Bar
177
Local/(Arrow)/Host
177
Message Line
177
Scroll Bars
177
Transfer Files between Host and Remote Computers
178
During the File Transfer
179
If the File Transfer Fails
179
Other File Menu Functions
179
REPLOG Files
180
Cail Other Computers
181
Checking TOPTIONS Settings
181
Setting up a Phone Book Entry
182
Making a Cai1 Using TOPTIONS
183
Using TOPTIONS Functions
183
Remote Maintenance Advanced Features
185
Suspending and Resuming a Session
185
Using the Billing Log
186
Using a Mouse
187
Editing Files During a Remote Maintenance Session
187
Troubleshoot Remote Maintenance
189
Problems with the Remote Version
189
Problems with the Host Version
190
Checking the Default Phone Book Entry
190
Problems with Either Version
191
Still Having Probiems
191
Appendix A: Hardware Documentation
192
Appendix B: Application Worksheets
198
Appendix C: Resolving Tone Detection Problems
222
Appendix D: Special Considerations for Dialing Outside Telephone Numbers
226
Appendix D: Considerations for Dialing
230
Glossary
230
Index
244
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