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Panasonic S-ICX Manuals
Manuals and User Guides for Panasonic S-ICX. We have
5
Panasonic S-ICX manuals available for free PDF download: Technical Manual, Quick Reference Manual
Panasonic S-ICX Technical Manual (327 pages)
Section 700 Feature Operation
Brand:
Panasonic
| Category:
Telephone
| Size: 3.88 MB
Table of Contents
Table of Contents
3
Chapter 1. About this Manual
11
Chapter 2. List of Features
13
Topic
15
Chapter 3. System Features
19
AEC Disconnect
22
Attendant Groups
22
Automatic Call Distributor
23
Automatic Route Selection
24
Automatic Trunk to Trunk Transfer
25
Background Music/Moh Separation
25
Battery Backup
25
Call Progress Tones
26
Caller ID
26
Caller ID Alpha Tagging
27
Centrex/Pbx Compatibility
28
Class of Service
28
Class of Service - Trunk/Tie
28
Class of Service - Ext/Ext Restriction
29
Class of Service - Extension Feature
29
Class of Service - Trunk to Trunk Restriction
31
Class of Service - Extension (Station) Timers
32
Data Security
32
Daylight Saving Time (Summer Time)
33
Day/Night System Mode
33
Manual Day/Night Mode
34
Automatic Day/Night Mode
36
Digital Pad
37
Direct Inward System Access
37
Distinctive Ringing
38
Doorphone
38
Doorphone Sensor
39
Extension Interface
39
Digital Telephones
40
Analog Device Capability
40
DP/DTMF Slts
40
ISDN/BRI S-Point Interface
40
ISDN/PRI S-Point Interface
41
Flexible Numbering Plan
41
Hunting Groups
42
Pilot Terminal Hunt Group
42
Pilot Distributed Hunt Group
42
Switch Back Hunt Group
43
Circular Hunt Group
43
Next Extension/Hunt Group
43
Flexible Slot
42
Internal Hold Tone
44
MCO Tenant Group
44
Memory Backup
45
Music-On-Hold
45
Name Assignments
46
Extension Name Assignments
46
Speed Dial Name Assignments
50
Hardware Requirements
51
Network Facilities
52
Network Attendant Reversion
52
Network Call Routing
52
Network Call Transfer
52
Network Centralized Attendant
52
Network Centralized Voice Mail
53
Network Extension Calling
53
Network Flash Transfer
53
Network Hold
53
Network Paging
53
Network Transfer Recall
54
Tandem Connection
54
Non-Blocking Architecture
54
Power on Maintenance
54
Programming Devices
55
Telephone Programming
55
PC-Based Customizing Tool
55
QSIG ISDN Lines
55
Ringing Modes
56
Day 1/ Day 2/Night Ringing
56
Day 1/ Day 2/Night Delayed Ringing
57
DDI (DID) Day/Night Ringing
57
DDI (DID) Day/Night Busy/Delayed Ringing
57
Busy Lamp Field Ringing
57
Busy Lamp Field Delayed Ringing
58
Slide Ringing
58
Alarm Ringing
58
Station Message Detail Recording (Call Logging)
59
System Speed Dial TRS (Call Barring) Override
61
Toll Restriction Service (Call Barring)
61
Trunk Access Groups
62
Trunk Interface
62
Trunk Interface - DDI (Not Available on UK, TX or EX Model)
63
Trunk Interface - ISDN BRI
63
Trunk Interface - ISDN-PRI
63
Trunk Interface - Loop Start
63
Trunk Ringing Types
64
DDI Ringing
64
Direct Line Ringing
64
Direct Inward System Access Ringing
65
DIL Delayed Incoming Ring Enhancement
66
Multiple Ringing
67
Virtual Port
67
Virtual Port Used for Virtual Extension
67
Virtual Port Used for Floating Hold
67
Voice Mail Integration (Third Party)
68
Answer Supervision for Voice Mail
68
Call Forward ID Code for Voice Mail
68
CLI/DDI Voice Mail ID Code
69
Disconnect Signal
70
High Priority Message Waiting
70
Message Key ID Code
70
Voice Mail Transfer Key
71
Chapter 4. User Maintenance
73
Introduction
73
About User Programming
75
Set Absence Messages
76
Set Call Forward Busy Destination Extension
77
Set Call Forward ID Codes for Voice Mail
78
Set Call Forward no Answer Destination Extension
79
Set Caller ID Logging Extensions
80
Set Day of Week Mode
81
Set Exception Day Mode
83
Set Extension Names
85
Set Message Key ID Code
86
Set Mode Schedule
87
Set Personal Speed Dial Names
89
Set Personal Speed Dial Numbers
94
Set Send Text Messages
95
Set Special Day Mode
96
Set System Date/Time/Day
103
Set System Speed Dial Index
104
Set System Speed Dial Names
105
Set System Speed Dial Numbers
107
Set Text Message Replies
108
Set Verified Account Codes
109
Set Walking TRS (Call Barring) Codes
111
Chapter 5. Key Telephone Features
113
Key Telephone
116
Absence Message
116
Account Codes
118
Non-Verified Account Codes
119
Verified Account Codes
119
Attendant Group Calls
120
Auto Repeat Dial
121
Background Music
122
Busy Override
123
Callback Request
124
Call Forwarding
125
Call Forwarding-All Calls
125
Call Forwarding - Busy
126
Call Forwarding - no Answer
127
Call Forwarding-All Calls and Do-Not-Disturb
128
Call Hold
129
System Hold
129
Floating Hold
130
Exclusive Hold
131
Broker's Hold
131
Call Park
132
Call Pickup
134
Extension Group Pickup
134
Extension Direct Pickup
135
Trunk Group Pickup
136
Trunk Direct Pickup
136
Call Transfer
137
Supervised Transfer
137
Unsupervised Transfer
138
Camping a Call Onto a Busy Extension
139
Caller ID Call Log
140
Call Log Operation on a Small Display Key Telephone
141
Call Log Operation on a Large Display Key Telephone
142
Camp-On (Call Waiting)
144
Conference Calls
147
Directory Numbers
149
Display Information
152
Large-Display Phone
153
Small-Display Phone
154
Changing the Display Contrast
155
Do-Not-Disturb
155
DP to DTMF Signal Conversion
156
DSS/72 Console
157
EM/24 Console
157
Flash
158
Flexible Function Keys
158
Handsfree Answerback
165
Handsfree Operation
165
Headset Operation
166
Hot Dial Pad
166
Hot Line
167
Intercom Calling
167
Last Number Redial
168
Line Appearances
169
DSS/BLF Appearances
169
DIL Appearances
171
MCO Appearances
171
Message Key
172
Message Waiting/Callback
173
Mute Function
175
Offhook Monitor
175
Offhook Signalling
176
Offhook Voice Announce
177
One-Touch Keys
179
Onhook Dialling
181
Paging
181
Meet-Me Answer
182
Ringing Line Preference
183
Room Monitoring
183
Silent Monitor
185
Speed Dialling
187
Personal Speed Dial
187
System Speed Dial
189
Speed Dial Linking
191
Speed Dial Name Assignments
192
Station Lockout
197
Step Call (Reset Call)
199
Timed Reminder Call
200
Trunk Access
201
Trunk Key Access
201
Direct Trunk Access
201
MCO Line Preference
202
MCO Trunk Access
202
Trunk Queuing
203
Universal Night Answer to Page
204
Variable Mode
205
Voice Recognition
207
Volume Control
208
Walking TRS (Call Barring) Class of Service
209
Zip Mode
210
Chapter 6. DSLT Features
211
Digital Single Line Telephone
213
Absence Message
213
Account Codes
215
Non-Verified Account Codes
216
Verified Account Codes
216
Attendant Group Calls
217
Auto Repeat Dial
218
Background Music
219
Busy Override
220
Callback Request
220
Call Forwarding
221
Call Forwarding-All Calls
222
Call Forwarding - Busy
222
Call Forwarding - no Answer
223
Call Forwarding and Do-Not-Disturb
224
Call Hold
225
System Hold
225
Floating Hold
226
Exclusive Hold
227
Broker's Hold
228
Call Park
228
Call Pickup
230
Extension Group Pickup
230
Extension Direct Pickup
231
Trunk Group Pickup
231
Trunk Direct Pickup
232
Call Transfer
233
Supervised Transfer
233
Unsupervised Transfer
233
Camping a Call Onto a Busy Extension
234
Camp-On (Call Waiting)
235
Conference Calls
236
Do-Not-Disturb
238
DP to DTMF Signal Conversion
239
Flash
240
Hot Line
240
Intercom Calling
241
Last Number Redial
241
Message Waiting/Callback
242
Offhook Signalling
243
Offhook Voice Announce
244
Onhook Dialling
245
Paging
246
Meet-Me Answer
246
Room Monitoring
247
Speed Dialling
249
Personal Speed Dial
249
System Speed Dial
251
Speed Dial Linking
252
Station Lockout
254
Step Call (Reset Call)
255
Timed Reminder Call
256
Trunk Access
257
Direct Trunk Access
257
MCO Trunk Access
258
Trunk Queuing
259
Universal Night Answer to Page
259
Walking TRS (Call Barring) Class of Service
260
Chapter 7. SLT Features
263
Absence Message
265
Account Codes
266
Non-Verified Account Codes
267
Verified Account Codes
267
Attendant Group Calls
269
Busy Override
269
Callback Request
270
Call Forwarding
271
Call Forwarding - All Calls
271
Call Forwarding-All Calls
271
Call Forwarding - Busy
271
Call Forwarding - Busy
272
Call Forwarding - no Answer
273
Call Forwarding and Do-Not-Disturb
274
To Cancel Call Forwarding and DND
274
Call Forwarding - no Answer
274
Call Hold
275
System Hold
275
Floating Hold (Retrieve Only)
275
Exclusive Hold
275
Floating Hold (Retrieve Only)
276
Floating Hold
276
Exclusive Hold
277
Broker's Hold
278
Call Park
278
Call Park
279
Call Pickup
280
Extension Group Pickup
280
Extension Direct Pickup
281
Trunk Group Pickup
282
Trunk Direct Pickup
282
Call Transfer
283
Supervised Transfer
283
Unsupervised Transfer
284
Camping a Call Onto a Busy Extension
285
Camp-On (Call Waiting)
285
Conference Calls
287
Do-Not-Disturb (DND)
288
Do-Not-Disturb
288
Flash Send
289
Hot Line
290
Intercom Calling
290
Last Number Redial
291
Message Waiting/Callback
292
Offhook Signalling
293
Offhook Voice Announce
294
Paging
295
Meet-Me Answer
296
Room Monitoring
296
Speed Dialling
298
Personal Speed Dial
298
System Speed Dial
299
Speed Dial Linking
300
Station Lockout
301
Step Call (Reset Call)
303
Timed Reminder Call
304
Trunk Access
305
Direct Trunk Access
305
MCO Trunk Access
305
MCO Trunk Access
306
Trunk Queuing
307
Universal Night Answer to Page
308
Walking TRS (Call Barring) Class of Service
308
Appendix A: SBS/VB-9 A-Series Telephone Features
311
Extension Group Pickup
311
Extension Direct Pickup
311
Trunk Direct Pickup
311
Call Transfer Supervised Transfer Unsupervised Transfer
311
Camp-On (Call Waiting)
311
Conference Calls
311
Intercom Calling
312
Last Number Redial
312
Message Waiting/Callback
312
Index
315
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Panasonic S-ICX Technical Manual (296 pages)
Brand:
Panasonic
| Category:
Cordless Telephone
| Size: 1.21 MB
Table of Contents
Table of Contents
8
AEC Disconnect
13
Table of Contents
14
Chapter 2 . List of Features
16
AEC Disconnect
16
Attendant Groups
16
Automatic Call Distributor
17
Automatic Route Selection
18
Automatic Exchange Line to Exchange Line Transfer
18
Background Music/Moh Separation
19
Battery Backup
19
Building Block Expansion Capability
19
Built-In Voice Mail Unit
20
Call Progress Tones
21
Caller ID
21
Caller ID Alpha Tagging (U.K. Only)
22
Centrex/Pbx Compatibility
22
Class of Service 7 7 7 4 4 4
23
Class of Service - Extension Feature
24
Class of Service - Extension (Station) Timers
26
Co/Exchange Line Ringing Types
26
DID Ringing
26
Dil Ringing
27
Dil Delayed Incoming Ring Enhancement
28
Disa Ringing
28
Multiple Ringing
29
Co/Exchange Line Interface
29
Co/Exchange Line Interface - DID (H.k. Only)
29
Co/Exchange Line Interface - Loop Start
29
Chapter 3 . System Features
30
Data Security
30
Co/Exchange Line Interface - Isdn Bri
30
Co/Exchange Line Interface - Isdn-Pri
30
Manual Day/Night Mode
31
Automatic Day/Night Mode
33
Digital Pad
34
Direct Inward System Access
34
Distinctive Ringing
35
Door Box
35
Door Box Sensor
36
Exchange Line Access Groups
36
Analog Device Capability
37
Digital Key Telephones
37
Extension Interface
37
DP/DTMF Slts
38
Flexible Numbering Plan
38
Free Slot
38
ISDN/BRI S-Point Interface
38
ISDN/PRI S-Point Interface
38
Hunting Groups
39
Pilot Distributed Hunt Group
39
Pilot Terminal Hunt Group
39
Internal Hold Tone
40
MCO Tenant Group
41
Memory Backup
41
Extension Name Assignments
42
Music-On-Hold
42
Name Assignments
42
Speed Dial Name Assignments
46
Network Attendant Reversion
49
Network Call Routing
49
Network Call Transfer
49
Network Centralized Attendant
49
Network Facilities
49
Network Centralized Voice Mail
50
Network Extension Calling
50
Network Flash Transfer
50
Network Hold
50
Network Paging
50
Network Transfer Recall
50
Non-Blocking Architecture
50
Tandem Connection
50
Power Failure Transfer
51
Power on Maintenance
51
PC-Based Customizing Tool
52
Programming Devices
52
QSIG ISDN Lines
52
Ringing Modes
52
Day 1/ Day 2/Night Delayed Ringing
53
Day 1/ Day 2/Night Ringing
53
DID Day/Night Busy/Delayed Ringing
53
DID Day/Night Ringing
53
Alarm Ringing
54
Busy Lamp Field Delayed Ringing
54
Busy Lamp Field Ringing
54
Slide Ringing
54
Station Message Detail Recording (Call Logging)
54
System Speed Dial TRS Override
54
Toll Restriction Service
57
Virtual Port
57
Answer Supervision for Voice Mail
58
Virtual Port Used for Floating Hold
58
Virtual Port Used for Virtual Extension
58
Voice Mail Integration (Third Party)
58
Call Forward ID Code for Voice Mail
59
DID/DNIS/DDI Voice Mail ID Code
59
Disconnect Signal
60
High Priority Message Waiting
60
Message Key ID Code
60
Voice Mail Transfer Key
61
Chapter 4. User Maintenance
63
Day/Night System Mode
30
Set Absence Messages
63
About User Programming
64
Introduction
64
Set Absence Messages
65
Set Call Forward Busy Destination Extension
66
Set Call Forward ID Codes for Voice Mail
67
Set Call Forward no Answer Destination Extension
68
Set Caller ID Logging Extensions
69
Set Day of Week Mode
70
Set Exception Day Mode
72
Set Extension Names
74
Set Message Key ID Code
75
Set Mode Schedule
76
Set Personal Speed Dial Names
78
ICX-40-700 ICX (International) Issued December
81
Set Personal Speed Dial Numbers
82
Set Send Text Messages
83
Set Special Day Mode
84
Set System Date/Time/Day
90
Set System Speed Dial Index
91
Set System Speed Dial Names
93
Set System Speed Dial Numbers
94
Set Text Message Replies
95
Set Verified Account Codes
96
Set Walking Trs Codes
98
Chapter 5. Key Telephone Features
99
Display Information
100
Absence Message
102
Key Telephone
102
Account Codes
104
Non-Verified Account Codes
105
Verified Account Codes
105
Attendant Group Calls
106
Auto Repeat Dial
107
Background Music
107
Busy Override
108
Callback Request
109
Call Forwarding
110
Call Forwarding-All Calls
110
Call Forwarding - Busy
111
Call Forwarding - no Answer
112
Call Forwarding-All Calls and Do-Not-Disturb
113
Call Hold
114
System Hold
114
Floating Hold
115
Exclusive Hold
116
Broker's Hold
116
Call Park
117
Call Pickup
119
Extension Group Pickup
119
Extension Direct Pickup
120
Trunk (Exchange Line) Group Pickup
120
Trunk (Exchange Line) Direct Pickup
121
Call Transfer
121
Supervised Transfer
121
Unsupervised Transfer
122
Camping a Call Onto a Busy Extension
123
Caller ID Call Log
124
Camp-On (Call Waiting)
128
Conference Calls
131
Directory Numbers
133
Display Information
137
Large-Display Phone
138
Small-Display Phone
139
Changing the Display Contrast
139
Do-Not-Disturb
140
DP to DTMF Signal Conversion
141
DSS/72 Console
141
EM/24 Console
142
Flash
142
Flexible Function Keys
143
Handsfree Answerback
149
Handsfree Operation
150
Headset Operation
150
Hot Dial Pad
151
Hot Line
151
Intercom Calling
152
Last Number Redial
153
Line Appearances
153
DSS/BLF Appearances
153
Direct Line Appearances
155
Multi-Co/Exchange Line(MCO) Appearances
155
Message Key
156
Message Waiting/Callback
157
Mute Function
158
Offhook Monitor
159
Offhook Signaling
159
Offhook Voice Announce
160
One-Touch Keys
162
Onhook Dialing
164
Paging
165
Meet-Me Answer
165
Reset Call
166
Ringing Line Preference
166
Room Monitoring
167
Silent Monitor
169
Speed Dialing
170
Personal Speed Dial
170
System Speed Dial
172
Speed Dial Linking
174
Speed Dial Name Assignments
175
Station Lockout
180
Timed Reminder Call
182
Trunk (Exchange Line) Access
183
Direct Trunk (Exchange Line) Access
183
MCO Line Preference
183
MCO Trunk (Exchange Line) Access
184
Trunk (Exchange Line) Queuing
185
Universal Night Answer to Page
186
Variable Mode
186
Voice Recognition
188
Volume Control
189
Walking TRS Class of Service
190
Zip Mode
190
Chapter 6. Dslt Features
193
Callback Request
202
Call Forwarding-All Calls
203
Call Forwarding - Busy
204
Call Forwarding - no Answer
205
System Hold
206
Floating Hold
207
Exclusive Hold
208
Broker's Hold
208
Call Park
209
Extension Group Pickup
210
Extension Direct Pickup
211
Exchange Line Group Pickup
212
Exchange Line Direct Pickup
212
Supervised Transfer
213
Unsupervised Transfer
213
Camping a Call Onto a Busy Extension
214
Camp-On (Call Waiting)
215
Conference Calls
216
Do-Not-Disturb
218
Flash
220
Hot Line
220
Last Number Redial
221
Message Waiting/Callback
222
Offhook Signaling
223
Offhook Voice Announce
223
Onhook Dialing
224
Paging
225
Meet-Me Answer
225
Reset Call
226
Personal Speed Dial
229
System Speed Dial
230
Speed Dial Linking
231
Station Lockout
233
Flash Send
263
Panasonic S-ICX Technical Manual (78 pages)
Integrated Voice & Data Solutions Section 200 General Description
Brand:
Panasonic
| Category:
Telephone System
| Size: 1.44 MB
Table of Contents
Table of Contents
3
Chapter 1 - System Overview
7
Introducing the Next-Generation Phone System from Panasonic
7
System Technology
10
Power Requirements
10
Diagnostic Maintenance
10
Programming the Phone System
10
Supporting Documentation
11
Chapter 2 - System Hardware
13
Overview
13
Cabinet
13
Common Cards
13
Telephone Company Interface Equipment
13
Station Interface Equipment
13
Optional and Miscellaneous Equipment
13
Station Equipment
13
System Hardware Connections
13
Cabinet
15
Battery Backup (VB-44026UK)
16
Control Unit Processor Cards
16
Control Processor Card (78-Port) - CPC-HS (VB-44440UK)
16
Control Processor Card (132-Port) - CPC-HM (VB-44441UK)
16
Network Synchronizing Unit - SYNC (VB-44460UK)
16
Trunk/Tie Line Cards
17
Loop Start Trunk Card - LTRK/4 (VB-44514UK)
17
Loop Start Trunk Card - LTRK/8 (VB-44510UK)
17
ISDN Primary Rate Interface Card (T/S-Point) - PRI/30 (VB-44540UK)
17
ISDN Basic Rate Interface Card (T-Point) - TBRI/4 (VB-44530)
17
AC15 Card - AC15/4 (VB-44570)
17
Q-Signalling Interface Card (VB-44560) UK Only
17
Extension Cards
17
Digital Extension Card - DEC/8 (VB-44610UK)
17
Digital Extension Card - DEC/16, DEC/24 (VB-44612UK, VB-44613UK)
18
Analog Extension Card - SAEC/4 and SAEC/8 (VB-44621UK, VB-44622UK)
18
Analog Extension Card - AEC/8 (VB-44620UK)
18
Analog Proprietary Extension Card (APEC/8) (VB-44660UK) UK Only
18
ISDN Primary Rate Interface Card (T/S-Point) - PRI/30 (VB-44540UK)
18
ISDN Basic Rate Interface Card (S-Point) - SBRI/4 (VB-44630)
18
ISDN Interface Card (S-Point/T-Point) - STBRI/4 (VB-44531) UK Only
18
Station Equipment
19
Overview
19
Model Options
20
Model Descriptions
21
Digital Single Line Telephone (DSLT)
21
12-Key Standard Phone
21
12-Key Small-Display Phone
21
12-Key Small-Display Phone with Voice Response
22
12-Key Large-Display Phone
22
24-Key Small-Display Phone
23
24-Key Small-Display Phone with Speakerphone
23
24-Key Expansion Module (EM/24)
23
72-Key Direct Station Select/Busy Lamp Field Module (DSS/72)
23
Options
19
DTMF Multi-Frequency Receiver Card - MFR/8 (VB-44110UK)
19
Conference Card (4 Circuits) - CONF (VB-44120UK)
19
Special Application Processor Interface Card - SAPI (VB-44132UK) (for Future Use)
19
Built-In ACD Card - ACD (VB-44140UK)
19
Voice Processing Card (4 Circuits) - VPU/4 (VB-44160UK)
19
Optional Terminal Devices
24
Voice Recognition Unit Adapter (VB-44101UK)
24
PC Phone (VB-44332UK)
24
PC Attendant Console/96 (VB-44330)
24
Telephone Key Layout
25
Chapter 3 - System Features
29
Overview
29
Popular System Features
29
AEC Disconnect
29
Alpha Tagging
29
Attendant Groups
29
Auto Day/Night Mode
30
Automatic Route Selection (ARS)
30
Call Traffic Reporting
31
Caller ID (ISDN)
31
Class of Service (COS) Restriction
31
Conferencing
31
CTI (Computer Telephony Integration)
32
Data Security
32
Delayed Ringing
32
DISA (Direct Inward System Access)
33
Directory Number
33
Distinctive Ringing
33
Flexible Dial Plan
34
Flexible Ringing Assignment
34
Howler" Tone
34
Hunt Groups
35
Multiple Direct Inward Dial (DDI) Assignment
36
Recall Timers
36
Slide Ringing
36
Station Distinctive Ringing
37
Station Message Detail Recording (Smdr/Call Logging)
37
Station Timer Class
38
System Speed Dialing (SSD)
38
Tenant Groups
39
Toll Restriction Service (Trs/Call Barring)
39
Universal Night Answer to Page
40
Walking TRS
40
ZIP Mode
40
List of Available System Features
41
Chapter 4 - Station Features
45
Overview
45
Popular Station Features
45
Absence Message
45
Account Code Capability
45
Alarm Ringing
46
Alarm Tone for Lengthy Calls
46
Attendant Calling
46
Auto-Repeat Dialing
47
Background Music (BGM)
47
Busy Override ("Barge-In")
47
Call Duration Display
48
Call Forwarding
48
Call Park
48
Call Pick-Up
49
Callback Request
49
Caller ID Call Log
49
Camp-On (Call Waiting)
49
Conference Calls
50
Do-Not-Disturb (DND)
50
DP-To-DTMF Signal Conversion
50
DSS/BLF Keys
51
Dual-Color Leds
51
Flexible Feature Keys ("FF-Keys")
52
Hands-Free Answerback
52
Headset Capability
52
Hold
53
Hot Dial Pad
53
Hot Line
53
Meet-Me Answer
54
Message-Waiting/Callback
54
Mute/MIC
54
Name Assignment
54
Off-Hook Monitoring
55
Off-Hook Signaling
55
Off-Hook Voice Announce (OHVA)
55
On-Hook Dialing
56
One-Touch Keys
56
Paging
56
Prime Line Preference
56
Ringing Line Preference
57
Soft Key Variable Mode
57
Speed Dialing
57
Station Lockout
57
Text Message/Message Reply
58
Transfer
58
Walking TRS
58
List of Available Station Features
58
Chapter 5 - Special Applications
62
Overview
62
Private Networking
62
Computer Telephony Integration (CTI)
63
PC Phone
63
PC Attendant Console
65
Voice Mail
66
Third-Party Voice Mail Support
66
Voice Mail Transfer Keys
66
MSG Key Callback Key
66
One-Touch Key for Voice Mail
66
Answer Supervision for Voice Mail
66
DDI (ISDN) to Voice Mail
67
Follow-Along Identification (Call Forwarding ID)
67
Positive Disconnect (AEC Disconnect)
67
Automatic Call Distribution (ACD)
67
Built-In ACD
67
Integrated Features Module (IFM)
68
Integrated Courier Voice Mail (ICVM) (for Future Use Only)
68
Chapter 6 - Specifications
71
Overview
71
Electrical Characteristics
71
Power Supply
71
Battery Backup
71
Environmental Requirements
72
Temperature and Humidity Requirements for System Operation
72
Dimensions and Weight for System and Telephones
72
Resource Maximums
72
Line Capacities
72
Feature-Related Capacities
72
Hardware Maximums
75
Cabling Specifications
76
Maximum Cabling Distances
76
Voice/Data Transmission
76
Voice Path from Digital Keyphones to the S-ICX
76
Data Communication Ports
77
Signaling Characteristics
77
Signaling to Exchange Line
77
Transmission Specifications
77
DTMF Frequencies
77
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Panasonic S-ICX Technical Manual (59 pages)
Section 521 Built-In ACD Supervisor Guide
Brand:
Panasonic
| Category:
Telephone
| Size: 1.28 MB
Table of Contents
Table of Contents
3
General System Information
5
Configuration
5
Specifications
6
Basic Service Flow
7
ACD Call Handling Program
8
Selecting Program Processing
8
Programming by Commands
10
Insert (Ff)
13
Transfer Destination Voice Number
16
Supervisor Features
17
Common Supervisor Menu Operations
17
Activating Supervisor Menu
17
Common Supervisor Customisation Operations
18
Supervisor Customisation
18
Direct Incoming Call Setting
19
Transferring Incoming Call Setting
21
DID Call Setting
23
Ext. Group Call Setting
25
Changing Supervisor Ids and User Information Recording ID
27
Setting Agent Ids
28
Confirming Agent Ids
30
Setting Service Flow Details
30
Supervisor Monitoring
32
Traffic Information
33
Waiting Calls
34
Agent Status
34
MIS Report Features
36
MIS Report Outline
36
MIS Report Operation
39
Output of Mis Report Data
42
Group Report
45
System Report
46
Other Features (Data Clear and Output Cancel)
48
User Information Recording
49
Agent Features
52
Log-In / Log-Out
52
Available/Unavailable
53
Work Unit Count
53
Wrap Feature
54
Zip Tone
55
Key Assignment
55
Index
57
Panasonic S-ICX Quick Reference Manual (4 pages)
ICX and S-ICX Systems Single Line Telephone (SLT)
Brand:
Panasonic
| Category:
Telephone
| Size: 0.37 MB
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