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Panasonic WV-SW550 Series Operating Instructions Manual
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Panasonic WV-SW550 Series Operating Instructions Manual

Panasonic WV-SW550 Series Operating Instructions Manual

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Download this manual See also: Operating Instructions Manual
WV-SW559
This manual covers the models: WV-SW550 Series (WV-SW559, WV-SW558, WV-SW559E, WV-SW558E) and
WV-SP500 Series (WV-SP509, WV-SP508, WV-SP509E, WV-SP508E).
Before attempting to connect or operate this product, please read these instructions
carefully and save this manual for future use.
The model number is abbreviated in some descriptions in this manual.

Operating Instructions

Network Camera

WV-SW550 Series
Model No.
WV-SP500 Series
WV-SP509
(Lens is optional for WV-SP509.)

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Summary of Contents for Panasonic WV-SW550 Series

  • Page 1: Operating Instructions

    WV-SW559 WV-SP509 (Lens is optional for WV-SP509.) This manual covers the models: WV-SW550 Series (WV-SW559, WV-SW558, WV-SW559E, WV-SW558E) and WV-SP500 Series (WV-SP509, WV-SP508, WV-SP509E, WV-SP508E). Before attempting to connect or operate this product, please read these instructions carefully and save this manual for future use.

  • Page 2: About The User Manuals

    Preface Preface About the user manuals There are 2 sets of operating instructions for the WV-SW559, WV-SW558, WV-SP509, WV-SP508 (P model), WV-SW559E, WV-SW558E, WV-SP509E, WV-SP508E (E model) as follows. • Installation Guide: Explains how to install and connect devices. When you use the WV-SW559/ WV-SW559E or WV-SW558/WV-SW558E, refer to WV-SW559/ WV-SW558/WV-SW559E/WV-SW558E Installation Guide.

  • Page 3: Viewer Software

    Preface Viewer software It is necessary to install the viewer software “Network Camera View 4S” to display images on a PC. This software can be installed directly from the camera or by selecting the [Install] button next to [Viewer Software] on the menu of the CD-ROM provided, and then following the on-screen instructions. IMPORTANT •...

  • Page 4: Table Of Contents

    Table of Contents Table of Contents 1 Monitor images on a PC ................7 Monitor images from a single camera ................7 About the “Live” page ....................10 Monitor cropping images ....................13 Monitor images from multiple cameras ................16 2 Monitor images on a cellular phone/mobile terminal ......17 Monitor images on a cellular phone ................17 Monitor images on a mobile terminal ................19 3 Record images on the SD memory card manually (WV-SW559/...
  • Page 5 Set the VMD areas [VMD area] ..................116 13.7 Configuration of the settings relating to the mail notification [Notification] ..118 13.8 Configure the settings relating to Panasonic alarm protocol [Notification] ...119 14 Configure the setting relating to the image recognition [Advanced func.] .....................122 14.1 Configure the settings relating to the XML notification [XML notification] .....122...
  • Page 6 Table of Contents 17.1 Configure the network settings [Network] ..............135 17.2 Configure the HTTPS settings ..................143 17.2.1 Generation of the CRT key (SSL encryption key) ............144 17.2.2 Generation of the self-signed certificate (security certificate) ........145 17.2.3 Generation of CSR (Certificate Signing Request) ............147 17.2.4 Installation of the server certificate ................148 17.2.5...

  • Page 7: Monitor Images On A Pc

    The following are descriptions of how to monitor images from the camera on a PC. 1.1 Monitor images from a single camera Start up the web browser. Enter the IP address designated using the Panasonic “IP Setting Software” in the address box of the browser. •...
  • Page 8 1 Monitor images on a PC Press the [Enter] key on the keyboard. → The “Live” page will be displayed. Refer to page 10 for further information about the “Live” page. When “On” is selected for “User auth.”, the authentication window will be displayed before displaying live images for the user name and password entries.
  • Page 9 1 Monitor images on a PC – When “2 mega pixel [16:9]”/“1.3 mega pixel [16:9]”/“1.3 mega pixel [4:3]” is selected for “Image capture mode”: max. 30fps – When “3 mega pixel [4:3]” is selected for “Image capture mode”: max. 15fps Operating Instructions...

  • Page 10: About The "Live" Page

    1 Monitor images on a PC 1.2 About the “Live” page [select language] pull-down-menu The camera’s display language can be selected. The default language can be set in the [Language] in the [Basic] settings. (®page 46) [Setup] button Displays the setup menu. The button will turn green and the setup menu will be displayed. [Live] button Display the “Live”...
  • Page 11 1 Monitor images on a PC • [640x360] button: The letters “640x360” will turn green and images in the main area will be displayed in 640 x 360 (pixels). • [320x180] button: The letters “320x180” will turn green and images in the main area will be displayed in 320 x 180 (pixels).
  • Page 12 1 Monitor images on a PC • [Open] button: The letters “Open” on the button will turn green and the status of AUX connector will be open. • [Close] button: The letters “Close” on the button will turn green and the status of the AUX connector will be closed.

  • Page 13: Monitor Cropping Images

    1 Monitor images on a PC Note • When a user is using the audio transmission function with “Interactive(Half-duplex)” selected, the receiver button and the transmission button will be inoperable for the other users. When “Interactive(Full-duplex)” is selected, the transmission button is inoperable for other users. •...
  • Page 14 1 Monitor images on a PC Cropping You can crop areas that you want to monitor. By setting multiple cropping areas, up to 4 areas can be displayed in a sequence. Sequence display using the cropping function Operating Instructions...
  • Page 15 1 Monitor images on a PC Note • The cropping function can be used only when “2 mega pixel [16:9]”, “1.3 mega pixel [16:9]”, or “1.3 mega pixel [4:3]” is selected for “Image capture mode”. Operating Instructions...

  • Page 16: Monitor Images From Multiple Cameras

    Pan/Tilt/Zoom functions. Refer to the [Readme] file on the provided CD-ROM for further information about the compatible cameras and their versions. Or refer to our website (http://panasonic.net/pss/security/support/info.html) for further information about the supported software. •...

  • Page 17: Monitor Images On A Cellular Phone/Mobile Terminal

    2 Monitor images on a cellular phone/mobile terminal 2 Monitor images on a cellular phone/mobile terminal 2.1 Monitor images on a cellular phone It is possible to connect to the camera using a cellular phone via the Internet and monitor images (JPEG only) from the camera on the screen of the cellular phone.
  • Page 18 2 Monitor images on a cellular phone/mobile terminal Access to “http://IP address/mobile” or “http://Host name registered in the DDNS server/mobile” using a cellular phone. → Images from the camera will be displayed. Functions Outline of functions A Refresh Refreshes the camera images by pressing the dial key “5”. B Resolution control Changes the image capture size by pressing the dial key “0”.

  • Page 19: Monitor Images On A Mobile Terminal

    Android™ mobile terminals Only JPEG images can be viewed from standard Android mobile terminal browsers. For further information about compatible devices, refer to our website (http://panasonic.net/pss/security/support/info.html). IMPORTANT • When the authentication window is displayed, enter the user name and password. The default user name and password are as follows.
  • Page 20 2 Monitor images on a cellular phone/mobile terminal Access to “http://IP address/cam” or “http://Host name registered in the DDNS server/cam” using a mobile terminal. → Images from the camera will be displayed. Live images area Displays images from the camera. Operation buttons area When functions are selected in the function selection area C, buttons to operate those functions are displayed.
  • Page 21 2 Monitor images on a cellular phone/mobile terminal Click the button of the function that you want to operate. Resolution control AUX control Each function is explained below. Resolution control Press the button to display the buttons used to select the resolution on the screen. The resolution can be changed by selecting a resolution setting from the buttons.
  • Page 22 2 Monitor images on a cellular phone/mobile terminal Note • Depending on the model of mobile terminal used, the size of the image may not change even if the resolution setting has been changed. AUX control Press the button to display the buttons used to operate the AUX output on the screen. The AUX output terminals can be controlled with the buttons.
  • Page 23 2 Monitor images on a cellular phone/mobile terminal This function is only displayed when [Terminal 3] is set to [AUX output] on the settings menu. (®page 108) Note • When the HTTP port number is changed from “80”, enter “http://IP address: (colon) + port number/ cam”...

  • Page 24: Record Images On The Sd Memory Card Manually (Wv-Sw559/Wv-Sp509)

    3 Record images on the SD memory card manually (WV-SW559/WV-SP509) 3 Record images on the SD memory card manually (WV-SW559/WV-SP509) Images displayed on the “Live” page can be recorded on the SD memory card manually. This button is operable only when “Manual” is selected for “Save trigger” on the [SD memory card] tab on the “Basic” page of the setup menu.
  • Page 25 3 Record images on the SD memory card manually (WV-SW559/WV-SP509) The destination to save image data is a fixed directory on Drive B. Refer to “Directory structure of drive B” (®page 193). • When the [Start] button is clicked immediately after the [Stop] button is clicked, saving of images may not start.

  • Page 26: Action At An Alarm Occurrence

    VMD alarm: When motion is detected in the set VMD area, the alarm action will be performed. *VMD stands for “Video Motion Detection”. • Command alarm: When a Panasonic alarm protocol is received from the connected device via a network, the alarm action will be performed. 4.2 Action at an alarm occurrence Display the alarm occurrence indication button on the “Live”...
  • Page 27 When “On” is selected for “Panasonic alarm protocol notification”, the connected Panasonic device will be notified that the camera is in the alarm state. The settings for Panasonic alarm protocol can be configured in the Panasonic alarm protocol section of the [Notification] tab of the [Alarm] page. (®page 119)

  • Page 28: Transmit Images Onto An Ftp Server

    5 Transmit images onto an FTP server 5 Transmit images onto an FTP server Images can be transmitted to an FTP server. By configuring the following settings, transmission of images captured at an alarm occurrence or captured at a designated interval to an FTP server will become available. IMPORTANT •...

  • Page 29: Save Images On The Sd Memory Card When Images Fail To Transmit Using The Ftp Periodic Image Transmission Function (Wv-Sw559/Wv-Sp509)

    SD memory card. It is possible to select a trigger to save images on the SD memory card on the [SD memory card] tab of the “Basic” page. (®page 50) To use the SD memory recording function featured in Panasonic network disk recorder, select “Off” for “FTP periodic image transmission” (®page 167) and “FTP error” for “Save trigger” (®page 53).

  • Page 30: Display The Log List (Wv-Sw559/Wv-Sp509)

    6 Display the log list (WV-SW559/WV-SP509) 6 Display the log list (WV-SW559/WV-SP509) The setting items of the cameras will be displayed in list form. • Alarm log: Logs of the alarm occurrences such as time and date of the alarm occurrences and the alarm type will be displayed.
  • Page 31 6 Display the log list (WV-SW559/WV-SP509) Click the [List] button. → The log list will be displayed in a newly opened window (log list window). Number of the listed logs IMPORTANT • Only a single user can operate the log list window. Other users cannot access the log list window. Note •...

  • Page 32: About The Log List Window

    6 Display the log list (WV-SW559/WV-SP509) Note • When any images are saved on the SD memory card, the image can be displayed by clicking Time and Date when “JPEG” is selected for “Recording format” of the setup menu. (®page 50) About the log list window Number of the listed logs Total number of the logs of the selected log type and a number of the log being displayed on the top of the log...
  • Page 33 6 Display the log list (WV-SW559/WV-SP509) [Event] The event type will be displayed. The event types will be displayed only when displaying the alarm log list. • TRM1: Alarm by alarm input to Terminal 1 • TRM2: Alarm by alarm input to Terminal 2 •...

  • Page 34: Playback Of Images On The Sd Memory Card (Wv-Sw559/Wv-Sp509)

    7 Playback of images on the SD memory card (WV-SW559/WV-SP509) 7 Playback of images on the SD memory card (WV-SW559/WV-SP509) When clicking a time and date listed on the log list window, the “Live” page will turn to the “Playback” page. When images associated with the clicked time and date are on the SD memory card, the first image of them will be displayed.

  • Page 35: About The Playback Page

    7 Playback of images on the SD memory card (WV-SW559/WV-SP509) 7.1 About the playback page Number of images When clicking a time and date listed on the log list window, total number of images associated with the clicked time and date, and the number of the currently displayed image will be displayed. Note •...
  • Page 36 7 Playback of images on the SD memory card (WV-SW559/WV-SP509) When the mouse button is released, the increment of the image number will stop and the image number displayed at the moment when the mouse button is released will be displayed. [LAST] button The last image will be displayed.

  • Page 37: Download The Images (When "H.264(1)" Or "H.264(2)" Is Selected For "Recording Format" Of The Sd Memory Card)

    7 Playback of images on the SD memory card (WV-SW559/WV-SP509) 7.2 Download the images (When “H.264(1)” or “H. 264(2)” is selected for “Recording format” of the SD memory card) IMPORTANT • Depending on the network environment, download of video data may fail. To play back video data recorded on the SD memory card, download the desired data, and save the data on the PC.
  • Page 38 7 Playback of images on the SD memory card (WV-SW559/WV-SP509) Select the image to be downloaded, and then click the [OK] button. → Image saved at the clicked time and date will be downloaded. Note • When the [Cancel] button is clicked in the process of the download, the download will be canceled. In this case, video data already downloaded before clicking the [Cancel] button will be saved on the PC.

  • Page 39: About The Network Security

    8 About the network security 8 About the network security 8.1 Equipped security functions The following security functions are featured in this camera. Access restrictions by the host authentication and the user authentication It is possible to restrict users from accessing the camera by setting the host authentication and/or the user authentication to “On”.

  • Page 40: Display The Setup Menu From A Pc

    9 Display the setup menu from a PC 9 Display the setup menu from a PC The settings of the camera can be configured on the setup menu. IMPORTANT • The setup menu is only operable by users whose access level is “1. Administrator”. Refer to page 125 for how to configure the access level.
  • Page 41 9 Display the setup menu from a PC → The setup menu will be displayed. Refer to page 44 for further information about this menu. Operating Instructions...

  • Page 42: How To Operate The Setup Menu

    9 Display the setup menu from a PC 9.2 How to operate the setup menu Menu buttons Setup page Click the desired button in the frame on the left of the window to display the respective setup menu. When there are tabs at the top of the “Setup” page displayed in the frame on the right of the window, click the desired tab to display and configure the setting items relating to the name of the tab.
  • Page 43 9 Display the setup menu from a PC When completing the setting items in field A, click the [Set] button (B) below field (A). The edited settings in field A will not be applied unless the [Set] button (B) below field (A) is clicked. In the same manner as above, click the [Set] button (D) below field C when completing the setting items in field C.

  • Page 44: About The Setup Menu Window

    9 Display the setup menu from a PC 9.3 About the setup menu window [Setup] button Display the “Setup” page. [Live] button Display the “Live” page. [Basic] button Displays the “Basic” page. The basic settings such as time and date and camera title, and the settings relating to the SD memory card ( ) can be configured on the “Basic”...
  • Page 45 9 Display the setup menu from a PC [User mng.] button Displays the “User mng.” page. The settings relating to the authentication such as users and PCs restrictions for accessing the camera can be configured on the “User mng.” page. (®page 125) [Server] button Displays the “Server”...

  • Page 46: Configure The Basic Settings Of The Camera [Basic]

    10 Configure the basic settings of the camera [Basic] 10 Configure the basic settings of the camera [Basic] The basic settings such as camera title, time and date, SD memory card and the logs can be configured on the “Basic” page. The “Basic” page has 3 tabs; the [Basic] tab, the [SD memory card] tab SW559 SW559 SP509...
  • Page 47 10 Configure the basic settings of the camera [Basic] [Date/time] Enter the current time and date. When “12h” is selected for “Time display format”, “AM” or “PM” can be selected. • Available range: 01/01/2010 00:00:00 - 31/12/2035 23:59:59 IMPORTANT • Use an NTP server when the more accurate time &...
  • Page 48 10 Configure the basic settings of the camera [Basic] • Default: None (blank) [OSD position] Select the position where the time and date and a character string to be displayed on the image of the “Live” page. • Upper left: The above information will be displayed at the upper left corner of the main area on the “Live”...
  • Page 49 10 Configure the basic settings of the camera [Basic] • Default: Real time Note • Depending on the network environment, notification may not be provided in real time. [Alarm status reception port] When selecting “Real time” for “Alarm status update mode”, designate a port number to which the status change notification is to be sent.

  • Page 50: Configure The Settings Relating To The Sd Memory Card [Sd Memory Card] (Wv-Sw559/ Wv-Sp509)

    10 Configure the basic settings of the camera [Basic] 10.2 Configure the settings relating to the SD memory card [SD memory card] (WV-SW559/ WV-SP509) Click the [SD memory card] tab on the “Basic” page. (®page 40, page 42) The settings relating to the SD memory card can be configured on this page. Operating Instructions...

  • Page 51: Sd Memory Card

    10 Configure the basic settings of the camera [Basic] SD memory card [SD memory card] Select “Use” or “Not use” to determine whether or not to use the SD memory card. • Default: Use Operating Instructions...
  • Page 52 When “H.264(2)” is selected, the priority band may not be maintained if “H.264(2)” for “Priority stream” - “Stream type” on the [System] tab of the “User mng.” page. • When using the SD memory recording function of a Panasonic network disk recorder, select “JPEG” for “Recording format”. •...
  • Page 53 Common [Remaining capacity notification] When the mail notification function or the Panasonic alarm protocol function is used to provide notification of the remaining capacity of the SD memory card, select a level to be notified at from the following. 50%/ 20%/ 10%/ 5%/ 2% •...
  • Page 54 10 Configure the basic settings of the camera [Basic] Note • The overwrite setting will be as follows according to the “Save trigger” setting. • FTP error: Will not be overwritten. • Alarm input: Will be overwritten. • Manual, Schedule: Can be determined by selecting “On” or “Off” for “Overwrite”. JPEG recording This setting is available only when “JPEG”...
  • Page 55 10 Configure the basic settings of the camera [Basic] Note • When “FTP error” is selected for “Save trigger”, images will be saved with the image capture size selected on the [FTP img. trans.] tab of the “Network” page. • When “H.264(1)”...
  • Page 56 Save/obtain images in accordance with the schedule settings – Save/obtain the alarm logs, the manual/schedule logs, the FTP error logs and the system logs – Save/obtain images recorded using the SD memory recording function of Panasonic network disk recorder – Play/download images on the SD memory card...
  • Page 57 After formatting the SD memory card, available size may be smaller than the total size since the default directory is automatically created in the SD memory card. • Recommended SD memory card Manufactured by Panasonic (option) – SDXC memory card: 64 GB –...

  • Page 58: Access Copy Images Saved On The Sd Memory Card Onto The Pc [Sd Memory Card Images] (Wv-Sw559/Wv-Sp509)

    10 Configure the basic settings of the camera [Basic] 10.3 Access copy images saved on the SD memory card onto the PC [SD memory card images] (WV-SW559/WV-SP509) Click the [SD memory card] tab on the “Basic” page. (®page 40, page 42) The following are descriptions of how to copy images saved on the SD memory card onto the PC.
  • Page 59 10 Configure the basic settings of the camera [Basic] Possible number of JPEG images that can be saved on the SD memory card (as indications) IMPORTANT • The numbers on the following table are just indications. They are not actual numbers of images that can be saved on the SD memory card.
  • Page 60 10 Configure the basic settings of the camera [Basic] Image capture size: 1920x1080 Image quality Capacity of SD memory card 0 Super fine 1 Fine 64 GB 89,600 115,200 147,200 160,000 192,000 32 GB 44,800 57,600 73,600 80,000 96,000 16 GB 22,400 28,800 36,800...
  • Page 61 10 Configure the basic settings of the camera [Basic] Image capture size: 1280x960 Image quality Capacity of SD memory card 0 Super fine 1 Fine 64 GB 128,000 160,000 192,000 224,000 256,000 32 GB 64,000 80,000 96,000 112,000 128,000 16 GB 32,000 40,000 48,000...
  • Page 62 10 Configure the basic settings of the camera [Basic] Image capture size: 1280x720 Image quality Capacity of SD memory card 0 Super fine 1 Fine 64 GB 135,600 204,800 256,000 281,600 332,800 32 GB 76,800 102,400 128,000 140,800 166,400 16 GB 38,400 51,200 64,000...
  • Page 63 10 Configure the basic settings of the camera [Basic] Image capture size: VGA Image quality Capacity of SD memory card 0 Super fine 1 Fine 64 GB 320,000 448,000 512,000 576,000 640,000 32 GB 160,000 224,000 256,000 288,000 320,000 16 GB 80,000 112,000 128,000...
  • Page 64 10 Configure the basic settings of the camera [Basic] Image capture size: 640x360 Image quality Capacity of SD memory card 0 Super fine 1 Fine 64 GB 384,000 563,200 665,600 716,800 819,200 32 GB 192,000 281,600 332,800 358,400 409,600 16 GB 96,000 140,800 166,400...
  • Page 65 10 Configure the basic settings of the camera [Basic] Image capture size: QVGA Image quality Capacity of SD memory card 0 Super fine 1 Fine 64 GB 768,000 832,000 864,000 896,000 960,000 32 GB 384,000 416,000 432,000 448,000 480,000 16 GB 192,000 208,000 216,000...
  • Page 66 10 Configure the basic settings of the camera [Basic] Image capture size: 320x180 Image quality Capacity of SD memory card 0 Super fine 1 Fine 64 GB 921,600 1,049,600 1,126,400 1,152,000 1,228,800 32 GB 460,800 524,800 563,200 576,000 614,400 16 GB 230,400 262,400 281,600...

  • Page 67: Configure The Settings Relating To The Logs [Log] (Wv-Sw559/Wv-Sp509)

    10 Configure the basic settings of the camera [Basic] 10.4 Configure the settings relating to the logs [Log] (WV-SW559/WV-SP509) Click the [Log] tab on the “Basic” page. (®page 40, page 42) The settings relating to the log list can be configured in this section. Alarm Settings for the alarm log list can be performed.
  • Page 68 10 Configure the basic settings of the camera [Basic] Note • When “Recording format” is set to “H.264(1)” or “H.264(2)”, “Save logs” is set to “On” or “Off” depending on the setting of “Save trigger”. • Schedule saving is available only when “H.264(1)” or “H.264(2)” is selected for “Recording format”. FTP error Perform the settings for the FTP error log list.

  • Page 69: How The Logs And Images Are Saved Depending On The Settings For "Alarm

    10 Configure the basic settings of the camera [Basic] 10.4.1 How the logs and images are saved depending on the settings for “Alarm” [Log] tab [SD memory card] tab Logs and associated images Alarm: Save SD memory Save trigger logs card Alarm input •...

  • Page 70: How The Logs And Images Are Saved Depending On The Settings For "Manual/Schedule

    10 Configure the basic settings of the camera [Basic] 10.4.2 How the logs and images are saved depending on the settings for “Manual/Schedule” [Log] tab [SD memory card] tab Manual/ Logs and associated images SD memory Schedule: Save trigger Overwrite card Save logs Manual/...
  • Page 71 10 Configure the basic settings of the camera [Basic] [Log] tab [SD memory card] tab Manual/ Logs and associated images SD memory Schedule: Save trigger Overwrite card Save logs Manual/ • Logs: Will not be saved. Schedule • Images: Will be saved. When the remaining capacity of the SD memory card becomes insufficient, the older images will be overwritten by the newer images.

  • Page 72: How The Logs And Images Are Saved Depending On The Settings For "Ftp Error

    10 Configure the basic settings of the camera [Basic] 10.4.3 How the logs and images are saved depending on the settings for “FTP error” [Log] tab [SD memory card] tab Logs and associated images FTP error: SD memory Save trigger Save logs card FTP error...

  • Page 73: Configure The Settings Relating To Images And Audio [Image/Audio]

    11 Configure the settings relating to images and audio [Image/Audio] 11 Configure the settings relating to images and audio [Image/Audio] The settings relating to JPEG and H.264 images such as the settings of image quality, audio, etc. can be configured on this page. The “Image/Audio”...

  • Page 74: Configure The Settings Relating To Jpeg Images [Jpeg/H.264]

    11 Configure the settings relating to images and audio [Image/Audio] 11.2 Configure the settings relating to JPEG images [JPEG/H.264] Click the [JPEG/H.264] tab on the “Image/Audio” page. (®page 40, page 42) JPEG Configure the settings such as “Refresh interval (JPEG)*”, “Image capture size” and “Image quality” on this section.

  • Page 75: Image Quality Setting

    11 Configure the settings relating to images and audio [Image/Audio] • Default:1920x1080 [Image quality] Select the image quality of JPEG images displayed initially on the “Live” page. • Default: Quality1 [Image quality setting] Select two types of image quality of JPEG images for each image capture size. 0 Super fine/ 1 Fine/ 2/ 3/ 4/ 5 Normal/ 6/ 7/ 8/ 9 Low •...

  • Page 76: Configure The Settings Relating To H.264 Images [Jpeg/H.264]

    11 Configure the settings relating to images and audio [Image/Audio] 11.3 Configure the settings relating to H.264 images [JPEG/H.264] Click the [JPEG/H.264] tab on the “Image/Audio” page. (®page 40, page 42) Operating Instructions...
  • Page 77 11 Configure the settings relating to images and audio [Image/Audio] Configure the settings relating to H.264 image such as “Max bit rate (per client)”, “Image capture size”, “Image quality”, etc. in this section. Refer to page 74 for the settings relating to JPEG images. Operating Instructions...
  • Page 78 11 Configure the settings relating to images and audio [Image/Audio] H.264(1)/H.264(2) [H.264 transmission] Select “On” or “Off” to determine whether or not to transmit H.264 images. • On: Transmits H.264 images. • Off: Does not transmit H.264 images. • Default: On Note •...
  • Page 79 11 Configure the settings relating to images and audio [Image/Audio] [Transmission priority] Select a transmission priority for H.264 images from the following. • Constant bit rate: H.264 images will be transmitted with the bit rate selected for “Max bit rate (per client) *”.
  • Page 80 11 Configure the settings relating to images and audio [Image/Audio] [Refresh interval] Select an interval (I-frame interval; 0.2 - 5 seconds) to refresh the displayed H.264 images. If using under a network environment with frequent error occurrences, shorten the refresh interval for H.264 to diminish image distortions.

  • Page 81: Configure The Settings Relating To The Cropping Function [Jpeg/H.264]

    11 Configure the settings relating to images and audio [Image/Audio] Note • When audio is transmitted from the unit, the port number to be used will be the multicast port number plus “1000”. [Multicast TTL/HOPLimit] Enter a value for “Multicast TTL/HOPLimit”. •...

  • Page 82: Configure The Settings Related To Cropping (Cropping Setup Menu)

    11 Configure the settings relating to images and audio [Image/Audio] 11.4.1 Configure the settings related to cropping (Cropping setup menu) Click “Area set >>” of “Cropping” on the [JPEG/H.264] tab of the “Image/Audio” page to display the cropping setup menu in a newly opened window. Full image display Displays the full camera angle image.
  • Page 83 11 Configure the settings relating to images and audio [Image/Audio] [Close] button Click this button to close the window. IMPORTANT • The cropping outline may move out of alignment when the “Image capture mode” setting is changed. Make sure to check the cropping outline after changing the “Image capture mode” setting. •...

  • Page 84: Configure The Settings Relating To Image Adjust, Focus, Back Focus, Extra Zoom, Privacy Zone, Viqs, And Lens Distortion Compensation [Image Quality]

    11 Configure the settings relating to images and audio [Image/Audio] 11.5 Configure the settings relating to image adjust, focus, back focus, extra zoom, privacy zone, VIQS, and lens distortion compensation [Image quality] Click the [Image quality] tab on the “Image/Audio” page. (®page 40, page 42) When the [Setup>>] button of each setting item is clicked, the detailed settings menu will be displayed in a newly opened window.

  • Page 85: Configure The Settings Relating To Image Quality ("Image Adjust" Setup Menu)

    11 Configure the settings relating to images and audio [Image/Audio] [Privacy zone] Click the [Setup>>] button to display the setup menu that can configure the settings relating to the privacy zone. The setup menu will be displayed. (®page 98) [VIQS] Click the [Setup>>] button to display the setup menu that can configure the settings relating to VIQS.
  • Page 86 11 Configure the settings relating to images and audio [Image/Audio] The settings relating to image quality can be configured with the setup menu displayed in a newly displayed window. When the values are changed, the changed values will be applied to the currently displayed image on the [Image quality] tab.
  • Page 87 11 Configure the settings relating to images and audio [Image/Audio] • On: The super dynamic function will work. • Off: The super dynamic function will not work. • Default: Off Note • When the following are observed depending on the light condition, select “Off” for “Super Dynamic(SD)”.
  • Page 88 11 Configure the settings relating to images and audio [Image/Audio] Note • When “Off” is selected for “Super Dynamic(SD)”, the interactive control with face detection is unavailable. [Adaptive black stretch] Select “On” or “Off” to determine whether or not to activate the darkness compensation function. The darkness compensation function can make darker parts of images brighter by digital image processing.

  • Page 89: Auto Slow Shutter

    11 Configure the settings relating to images and audio [Image/Audio] SP509 SP509 • Select “ELC” when using a lens with fixed iris or manual iris. [AGC] Select a method of gain adjustment from the following. • On(High)/ On(Mid)/ On(Low): When the luminance of the subject becomes darker, gain will be automatically increased and screen will become brighter.

  • Page 90: White Balance

    11 Configure the settings relating to images and audio [Image/Audio] • High: Switches from the color mode to the black & white mode when the ambient brightness (illuminance) of the camera is approx. 6 lx or less. • Low: Switches from the color mode to the black & white mode when the ambient brightness (illuminance) of the camera is approx.

  • Page 91: Set Mask Areas

    11 Configure the settings relating to images and audio [Image/Audio] When the cursor is moved in the “+” direction, the colors will become thicker. When the cursor is moved in the “-” direction, the colors will be thinner. Click the [Reset] button to reset the color to the default. •...
  • Page 92 11 Configure the settings relating to images and audio [Image/Audio] Display the “Image adjust” setup menu. (®page 84) Operating Instructions...
  • Page 93 11 Configure the settings relating to images and audio [Image/Audio] Click the [Start] button of “Mask area”. → Borders will appear and the image displayed on the [Image quality] tab will be divided into 48 (6x8). Operating Instructions...
  • Page 94 11 Configure the settings relating to images and audio [Image/Audio] Click the divided areas to be masked. → The clicked areas will be masked and will become white. To cancel masking, click the area again. Click the [End] button after completing masking areas. →...

  • Page 95: Configure The Focus Setting (Focus Setup Menu) (Wv-Sw559/Wv-Sw558 Only)

    11 Configure the settings relating to images and audio [Image/Audio] 11.6 Configure the focus setting (Focus setup menu) (WV-SW559/WV-SW558 only) Click the [Setup>>] button of “Focus” on the [Image quality] tab of the “Image/Audio” page. (®page 84) Adjust the focus setting by moving the lens focus to the appropriate position. Manual and auto adjustments are available.

  • Page 96: Configure The Back Focus Setting (Back Focus Setup Menu) (Wv-Sp509/Wv-Sp508 Only)

    11 Configure the settings relating to images and audio [Image/Audio] 11.7 Configure the back focus setting (Back focus setup menu) (WV-SP509/WV-SP508 only) Click the [Setup>>] button of “Back focus” on the [Image quality] tab of the “Image/Audio” page. (®page 84) The focus is adjusted by moving the MOS sensor in the camera to the optimal position.

  • Page 97: Adjust The Angular Field Of View Using The Extra Zoom Function

    11 Configure the settings relating to images and audio [Image/Audio] 11.8 Adjust the angular field of view using the extra zoom function Click the [Setup>>] button of “Extra zoom” on the [Image quality] tab of the “Image/Audio” page. (®page 84) It is possible to adjust the angular field of view using the extra zoom function.

  • Page 98: Configure The Settings Relating To The Privacy Zone (Privacy Zone Setup Menu)

    11 Configure the settings relating to images and audio [Image/Audio] 11.9 Configure the settings relating to the privacy zone (Privacy zone setup menu) Click the [Setup>>] button of “Privacy zone” on the [Image quality] tab of the “Image/Audio” page. (®page 84) When there is a zone that you do not want to display, set the zone as a privacy zone not to be displayed.

  • Page 99: Configure The Viqs Setting

    11 Configure the settings relating to images and audio [Image/Audio] 11.10 Configure the VIQS setting Click the [Setup>>] button of “VIQS” on the [Image quality] tab of the “Image/Audio” page. (®page 84) VIQS is an abbreviation of Variable Image Quality on Specified area and is a feature that enables you to change the images of a specified area.
  • Page 100 11 Configure the settings relating to images and audio [Image/Audio] IMPORTANT • After the VIQS setting is set to “On”, the VIQS area may move out of alignment when the JPEG/H.264 “Image capture mode” setting is changed. Make sure to check the VIQS setting after changing the “Image capture mode”...

  • Page 101: Configure The Viqs Area

    11 Configure the settings relating to images and audio [Image/Audio] 11.11 Configure the VIQS area The VIQS area is specified by following the steps below. Drag the mouse on the screen to specify the area (up to 2 areas). → The specified area is set to area “1(White)”, and the outline is displayed.

  • Page 102: Configure The Settings Relating To Lens Distortion Compensation

    11 Configure the settings relating to images and audio [Image/Audio] 11.12 Configure the settings relating to lens distortion compensation Click the [Setup>>] button of “Lens distortion compensation” on the [Image quality] tab of the “Image/Audio” page. (®page 84) Distortion correction can be performed using lens distortion compensation. The amount of compensation performed can be adjusted.

  • Page 103: Configure The Settings Relating To Audio [Audio] (Wv-Sw559/Wv-Sp509)

    11 Configure the settings relating to images and audio [Image/Audio] 11.13 Configure the settings relating to audio [Audio] (WV-SW559/WV-SP509) Click the [Audio] tab on the “Image/Audio” page. (®page 40, page 42) The settings relating to audio can be configured on this page. Note •...
  • Page 104 11 Configure the settings relating to images and audio [Image/Audio] Note • The other i-PRO series products do not support “G.711” unless otherwise stated. (As of December, 2011) • G.711 is available only when “Mic input” is selected for “Audio transmission/reception”. [Audio bit rate] Select “16kbps”...
  • Page 105 11 Configure the settings relating to images and audio [Image/Audio] Note • When a shorter interval is selected, the delay time will be shorter. When a longer interval is selected, audio interruption may be diminished even though the delay time will be longer. Select the interval according to the network environment.

  • Page 106: Configure The Multi-Screen Settings [Multi-Screen]

    12 Configure the multi-screen settings [Multi-screen] 12 Configure the multi-screen settings [Multi-screen] The cameras from which images are to be displayed on a multi-screen can be registered on the “Multi-screen” page. (®page 40, page 42) [IP address] Enter the IP address or the host name of the camera to be used for the multi-screen. 4 cameras can be registered as a group and up to 4 groups (16 cameras) can be registered.

  • Page 107: Camera Title

    12 Configure the multi-screen settings [Multi-screen] – Example when entering an IPv6 address: http://[2001:db8:0:0:0:0:0:1]:8080 • Available number of characters: 1 - 128 characters To access the cameras using the HTTPS protocol, enter as follows: Example of entry: https://192.168.0.10/ IMPORTANT • When accessing the camera using the HTTPS protocol, install the security certificate of the camera to display images on the monitor.

  • Page 108: Configure The Alarm Settings [Alarm]

    13 Configure the alarm settings [Alarm] 13 Configure the alarm settings [Alarm] The settings relating to alarm occurrences such as settings for the alarm action at an alarm occurrence, the VMD area settings, and the alarm occurrence notification can be configured on this page. The “Alarm”...

  • Page 109: Configure The Settings Relating To The Alarm Image [Alarm]

    Select “On” or “Off” to determine whether or not to receive the command alarm. The command alarm is the function that provides notification of a Panasonic protocol alarm from the other cameras. When “On” is selected, alarm actions will be performed between multiple cameras.
  • Page 110 13 Configure the alarm settings [Alarm] • When “3 mega pixel [4:3]” is selected for “Image capture mode”, alarm images cannot be transmitted to the FTP server. Alarm image [FTP >>] When “FTP >>” is clicked, the [FTP] tab of the “Server” page will be displayed. (®page 131) [Alarm image FTP transmission] Select “On”...

  • Page 111: Configure The Settings Relating To H.264 Recording [Alarm] (Wv-Sw559/

    13 Configure the alarm settings [Alarm] Approximate time to be taken to save the set “Number of images” with the set “Transmission interval” will be displayed. [Image capture size] Select the capture size of images to be transmitted to the FTP server, images to be attached to the alarm mail, or images to be saved to the SD memory card.

  • Page 112: Configure The Settings Relating To The Alarm Output Terminal [Alarm]

    13 Configure the alarm settings [Alarm] H.264 recording (SD memory card) [Pre alarm] Determine whether or not to perform the pre alarm recording. When “Use” is selected, approx. 1 MB image data is always saved during the pre alarm recording. Use/ Not use •...

  • Page 113: Change The Aux Name [Alarm]

    13 Configure the alarm settings [Alarm] • Pulse: When an alarm is detected, the alarm output terminal will be in the state to the “Trigger output” setting for the period set for “Pulse width”. When the alarm occurrence indication button is clicked, the alarm output terminal will return to the normal state.

  • Page 114: Configure The Vmd Settings [Vmd Area]

    13 Configure the alarm settings [Alarm] Note • AUX is a camera terminal that allows users to operate (Open/Close) arbitrarily from the “Live” page. For example, an operator can remotely control lights in a place where the camera is installed by connecting the terminal to the light controller.
  • Page 115 13 Configure the alarm settings [Alarm] • The motion detection function is not the dedicated function to prevent thefts, fires, etc. We are not responsible for any accidents or damages occurring in case. [Area] When selecting a VMD area in the screen, it will be numbered as area 1. (Subsequent areas will be numbered in the order of selection.) [Status] Select “On”...

  • Page 116: Set The Vmd Areas [Vmd Area]

    When “On” is selected for “Light detection control”, the video motion detection may not be performed even when detecting a subject moving over the whole screen. [Area No. notification] When “Panasonic alarm protocol notification >>” is clicked, the [Notification] tab of the “Alarm” page will be displayed. (®Page 119) VMD information addition [Information addition] Select “On”...
  • Page 117 13 Configure the alarm settings [Alarm] Set the video motion detection area by dragging the mouse on the screen. → The designated area will become the VMD area “1(White)” and the outline will be displayed. When 2 - 4 VMD areas are set, each area will be numbered in order. The areas will be identified by the respective outline colors.

  • Page 118: Configuration Of The Settings Relating To The Mail Notification [Notification]

    13 Configure the alarm settings [Alarm] To delete the VMD area, click the [Delete] button corresponding to the area to be deleted. → The outline of the respective VMD area will disappear. Click the [Set] button. → The edited settings will be applied. 13.7 Configuration of the settings relating to the mail notification [Notification] Click the [Notification] tab on the “Alarm”...

  • Page 119: Configure The Settings Relating To Panasonic Alarm Protocol [Notification]

    SD memory card has become full, or “The SD memory card cannot be detected.” when mounting of the SD memory card failed. 13.8 Configure the settings relating to Panasonic alarm protocol [Notification] Click the [Notification] tab on the “Alarm” page. (®page 40, page 42)

  • Page 120: Panasonic Alarm Protocol

    The settings relating to Panasonic alarm protocol can be configured in this section. Panasonic alarm protocol notification [Panasonic alarm protocol] Select “On” or “Off” to determine whether or not to provide notification by Panasonic alarm protocol according to the settings for the “Alarm” and “Diag.” checkboxes of “Destination of notification” below. –...
  • Page 121 Default: 2 Destination of notification [Address 1] - [Address 8] Enter the destination IP address or host name of the Panasonic alarm protocol from the following. Up to 8 destination addresses can be registered. • [Alarm] checkbox: When the checkbox is checked, the Panasonic alarm notification will be provided upon an alarm occurrence.

  • Page 122: Configure The Setting Relating To The Image Recognition [Advanced Func.]

    14 Configure the setting relating to the image recognition [Advanced func.] 14 Configure the setting relating to the image recognition [Advanced func.] The setting relating to the XML notification and the face detection can be configure on the “Advanced func.” page.

  • Page 123: Configuration Of The Settings Relating To The Face Detection [Face Detection]

    14 Configure the setting relating to the image recognition [Advanced func.] • Face data Detection info.(Original)/Detection info.(Advanced) Default: Detection info.(Original) [Notification interval] Select the notification interval. • Face data 1s/2s/3s/4s/5s/6s/10s/15s/20/s/30s/1min Default: 1s Note • When [Notification data] is set to “Detection info.(Original)”, the [Notification interval] can only be set to “1s”...
  • Page 124 14 Configure the setting relating to the image recognition [Advanced func.] IMPORTANT • The face detection function shall not guarantee the detection of faces in an image. The face detection accuracy varies with imaging conditions. Face detection [Face detection] Determine whether or not to enable the face detection function. •...

  • Page 125: Configure The Settings Relating To The Authentication [User Mng.]

    15 Configure the settings relating to the authentication [User mng.] 15 Configure the settings relating to the authentication [User mng.] The settings relating to the authentication such as users and PCs restrictions for accessing the camera with a PC or cellular phone/mobile terminal can be configured on the “User mng.” page. The “User mng.”...

  • Page 126: Configure The Settings Relating To The Host Authentication [Host Auth.]

    15 Configure the settings relating to the authentication [User mng.] Note • When the [Authentication] setting has been changed, close the web browser, and then access the camera again. • For other devices such as other i-PRO series cameras or network disk recorders, unless otherwise stated, Digest authentication is not supported.

  • Page 127: Configure The Settings Relating To The Priority Stream [System]

    15 Configure the settings relating to the authentication [User mng.] The restriction settings of PCs (IP address) from accessing the camera can be configured on this page. [Host auth.] Select “On” or “Off” to determine whether or not to authenticate the host. •...

  • Page 128: Stream Type

    15 Configure the settings relating to the authentication [User mng.] The description below is the configuration of the priority stream that can transmit images without deteriorating the image quality and refresh interval even when multiple users access concurrently. Priority stream [Activation] Select “On”...
  • Page 129 15 Configure the settings relating to the authentication [User mng.] • Default: 1fps Note • When “On” is selected for “H.264 transmission”, the transmission interval may be longer than the set value when any value with an asterisk (*) on the right is selected. [Image capture size] Select the image capture size from the following.

  • Page 130: Configure The Settings Of The Servers [Server]

    16 Configure the settings of the servers [Server] 16 Configure the settings of the servers [Server] The settings relating to the mail server, the FTP server and the NTP server can be configured on this page. The “Server” page has 3 tabs; the [Mail] tab, the [FTP] tab and the [NTP] tab. 16.1 Configure the settings relating to the mail server [Mail] Click the [Mail] tab on the “Server”...

  • Page 131: Configure The Settings Relating To The Ftp Server [Ftp]

    16 Configure the settings of the servers [Server] IMPORTANT • When entering the host name for “SMTP server address” or “POP server address”, it is necessary to configure the DNS settings on the [Network] tab of the “Network” page. (®page 135) [Authentication] •...

  • Page 132: Configure The Settings Relating To The Ntp Server [Ntp]

    16 Configure the settings of the servers [Server] [FTP server address] Enter the IP address or the host name of the FTP server. • Available number of characters: 1 - 128 characters • Available characters: Alphanumeric characters, the colon (:), the period (.), the underscore (_), and the hyphen (-).
  • Page 133 16 Configure the settings of the servers [Server] IMPORTANT • Use an NTP server when the more accurate time & date setting is required for the system operation. [Time adjustment] Select the time adjustment method from the following. Time adjusted by the selected method will be used as the standard time of the camera.

  • Page 134: Time Zone

    16 Configure the settings of the servers [Server] 20, 21, 23, 25, 42, 53, 67, 68, 69, 80, 110, 161, 162, 443, 995, 10669, 10670 [Time adjustment interval] Select an interval (1 - 24 hours: in 1 hour intervals) of synchronization with the NTP server. •...

  • Page 135: Configuring The Network Settings [Network]

    17 Configuring the network settings [Network] 17 Configuring the network settings [Network] The network settings and the settings relating to DDNS (Dynamic DNS) and SNMP (Simple Network management Protocol) can be configured on the “Network” page. The “Network” page has 4 tabs; the [Network] tab, the [DDNS] tab, the [SNMP] tab and the [FTP img. trans.] tab.

  • Page 136: Network Settings

    17 Configuring the network settings [Network] IPv4 network [Network Settings] Select the method of how to configure the IP address from the following. • Static: The IP address is configured by entering manually on “IP address(IPv4)”. • DHCP: The IP address is configured using the DHCP function. •...

  • Page 137: Subnet Mask

    17 Configuring the network settings [Network] Note • When “Auto(AutoIP)” is selected and the IP address cannot be obtained from the DHCP server, an IP address not used in the same network will be searched within 169.254.1.0 - 169.254.254.255. [IP address(IPv4)] When not using the DHCP function, enter the IP address of the camera.
  • Page 138 17 Configuring the network settings [Network] configure IPv6 address including prefix information provided from the IPv6 compatible router. Refer to the manuals provided with the router for further information. [DHCPv6] Select “On” or “Off” to determine whether or not to use the IPv6 DHCP function. Configure the DHCP server not to assign the same IP addresses used for the other network cameras and PCs whose IP address is unique.
  • Page 139 17 Configuring the network settings [Network] UPnP This camera support UPnP (Universal Plug and Play). By using the UPnP function, it becomes possible to configure the following automatically. • Configuration of the port forwarding function of the router (However, a router supporting UPnP is required.) This configuration is useful when accessing the camera via the Internet, or from a cellular phone/mobile terminal.
  • Page 140 17 Configuring the network settings [Network] [CRT key generate] CRT key (SSL encryption key) used for the HTTPS protocol is generated. To generate the CRT key, click the [Execute] button to display “CRT key generate” dialog box. [Self-signed Certificate - Generate] The camera itself generates the security certificate used for the HTTPS protocol.
  • Page 141 “JPEG” on the [JPEG/H.264] tab or set “Image quality setting” of “JPEG” lower. [Easy IP Setup accommodate period] Select “20min” or “Unlimited” to determine how long the network setting operation using the Panasonic “IP Setting Software” can be allowed since the camera starts up.
  • Page 142 17 Configuring the network settings [Network] • To access the camera via the Internet by connecting the camera to a router, it is necessary to assign a respective HTTP port number for each camera and address translation by using the port forwarding function of the router.

  • Page 143: Configure The Https Settings

    17 Configuring the network settings [Network] 17.2 Configure the HTTPS settings Click the [Network] tab on the “Network” page. (®page 40, page 42) The settings relating to the HTTPS protocol that can enhance the network security by encrypting the access to cameras on this page.

  • Page 144: Generation Of The Crt Key (Ssl Encryption Key)

    17 Configuring the network settings [Network] Note • To use the server certificate, you need to apply for the approval and the issue of server certificate by • Either of the self-signed certificate or the server certificate is available. If both of them are installed, the server certificate will be used prior to the self-signed certificate.

  • Page 145: Generation Of The Self-Signed Certificate (Security Certificate)

    17 Configuring the network settings [Network] key. When the [Apply] button is clicked on the “Previous CRT key” dialog box, it is possible to replace the current CRT key with the previous one. 17.2.2 Generation of the self-signed certificate (security certificate) IMPORTANT •...
  • Page 146 17 Configuring the network settings [Network] Item Description Available number of characters [Organizational Enter the unit name of the organization. 64 characters Unit] (Omission is OK.) [CRT key] Displays the key size and generation time & date of the current key. Note •...

  • Page 147: Generation Of Csr (Certificate Signing Request)

    17 Configuring the network settings [Network] • When the [Delete] button is clicked, the generated self-signed certificate (security certificate) will be deleted. • When “HTTPS” is selected for “Connection”, it is impossible to delete the self-signed certificate. 17.2.3 Generation of CSR (Certificate Signing Request) IMPORTANT •...

  • Page 148: Installation Of The Server Certificate

    17 Configuring the network settings [Network] Item Description Available number of characters [CRT key] Displays the key size and generation time & date of the current key. Note • To use the server certificate, follow the requests from the CA about the information to be entered. •...

  • Page 149: Configuration Of The Connection Protocol

    17 Configuring the network settings [Network] • When the [Confirm] button is clicked, the registered information of the installed server certificate will be displayed in the “CA Certificate - Confirm” dialog box. (Only “Organizational Unit” will be displayed with an asterisk (*).) •...

  • Page 150: Access The Camera Using The Https Protocol

    17 Configuring the network settings [Network] • When using the server certificate: In advance, install the root certificate and intermediate certificate on the browser in use. Follow the instructions of CA for how to obtain and install these certificates. • When the camera is accessed using the HTTPS protocol, the refresh interval and frame rate of images may be lower.
  • Page 151 17 Configuring the network settings [Network] • When the camera access is open to the Internet, enter the address name or host name to access via the Internet for “Common Name”. In this case, the security alert window will be displayed each time the camera is locally accessed, even if the security certificate is installed.
  • Page 152 17 Configuring the network settings [Network] Click “Certificate Error” over the URL, and click “View certificates”. Operating Instructions...
  • Page 153 17 Configuring the network settings [Network] Click “Install Certificate...”. Note • If [Install Certificate...] is not displayed, close Internet Explorer once, and select [Run as Administrator] to launch Internet Explorer again. Click [Start] ® [All Programs] ® right click [Internet Explorer] ®...
  • Page 154 17 Configuring the network settings [Network] Click “Next” displayed on “Certificate Import Wizard”. Select “Place all certificates in the following store”, and click “Browse...”. Operating Instructions...
  • Page 155 17 Configuring the network settings [Network] Select “Trusted Root Certificate Authorities”, and click “OK”. Click “Next”. Operating Instructions...
  • Page 156 17 Configuring the network settings [Network] Click “Finish”. Click “Yes”. → When the import is successfully completed, the screen “The import was successful.” will be displayed. Operating Instructions...
  • Page 157 17 Configuring the network settings [Network] Click “OK”. → When the browser is restarted after the certificate is imported, “Certificate Error” will not be displayed. OS: Windows XP, Web browser: When using Internet Explorer 6 Access the camera using the HTTPS protocol. Click “View Certificate”.
  • Page 158 17 Configuring the network settings [Network] Click “Install Certificate...”. Click “Next” according to the procedures displayed on the displayed on “Certificate Import Wizard”. Operating Instructions...
  • Page 159 17 Configuring the network settings [Network] Click “Finish”. Operating Instructions...

  • Page 160: Configure The Settings Relating To Ddns [Ddns]

    Refer to the DDNS service providers for the selection and configuration of the DDNS services other than the “Viewnetcam.com” service. Note • “Viewnetcam.com” is a Dynamic DNS service designed for use with Panasonic Network Cameras. Refer to the “Viewnetcam.com” website (http://www.viewnetcam.com/) for further information about the service. About DDNS services (IPv4/IPv6) By using a DDNS service, it becomes possible to view camera images via the Internet.

  • Page 161: Configuration Of The Ddns Service (Example Of The "Viewnetcam.com" Service)

    17 Configuring the network settings [Network] It is possible to configure the settings for the “Viewnetcam.com” or Dynamic DNS Update (RFC2136 compliant). In most of the DNS services offered by providers, global addresses are not static but dynamic. Therefore, access to the camera via an old global address may be invalidated after a certain period of time. Either of the following services is required when accessing a camera whose global address is not static via the Internet.

  • Page 162: When Using The "Viewnetcam.com" Service

    17 Configuring the network settings [Network] Global address is obtained via the URL (domain name). By entering the URL (including the domain name) on the web browser when accessing the camera via the Internet, the DNS server identifies the registered global address of router (or camera). Access using the current global address The identified global address is used for accessing the router (or camera) to monitor images.

  • Page 163: Procedure To Register Information For The "Viewnetcam.com" Service

    17 Configuring the network settings [Network] [Access interval] Select the interval to access the “Viewnetcam.com” service server to check the IP address and the host name from the following. 10min/ 20min/ 30min/ 40min/ 50min/ 1h • Default: 1h 17.4.3 Procedure to register information for the “Viewnetcam.com”...

  • Page 164: Checking The Information Registered For The "Viewnetcam.com" Service

    17 Configuring the network settings [Network] • When “Expired” is displayed in the URL of “Viewnetcam.com” in the viewnetcam settings page or the status page, restart the camera after registering the “Viewnetcam.com” service. After restarting the camera, check that the registered URL is displayed in the URL of “Viewnetcam.com” of [Status] - [Viewnetcam.com] on the “Maintenance”...

  • Page 165: When Using "Dynamic Dns Update(Dhcp)

    17 Configuring the network settings [Network] 17.4.6 When using “Dynamic DNS Update(DHCP)” [Host name] Enter the host name to be used for the Dynamic DNS Update service. • Available number of characters: 3 - 250 characters Enter in the form of “(host name). (domain name)”. •...

  • Page 166: Configure The Settings Relating To The Ftp Periodic Image Transmission [Ftp Img. Trans.]

    17 Configuring the network settings [Network] • Available number of characters: 0 - 32 characters • Default: None (blank) [Location] Enter the name of the location where the camera is installed. • Available number of characters: 0 - 32 characters •...
  • Page 167 17 Configuring the network settings [Network] FTP periodic image transmission [FTP >>] When “FTP >>” is clicked, the [FTP] tab of the “Server” page will be displayed. (®page 131) [FTP periodic image transmission] Select “On” or “Off” to determine whether or not to transmit images using the FTP periodic image transmission function.

  • Page 168: Configure The Schedule Settings Of The Ftp Periodic Image Transmission [Ftp Img. Trans.]

    17 Configuring the network settings [Network] 17.7 Configure the schedule settings of the FTP periodic image transmission [FTP img. trans.] Click the [FTP img. trans.] tab on the “Network” page. (®page 40, page 42) The schedule settings of the FTP periodic image transmission can be configured in this section. Refer to page 166 for further information about the settings relating to the FTP periodic image transmission.

  • Page 169: How To Delete The Set Schedule

    17 Configuring the network settings [Network] Click the [Set] button after completing the settings. → The result will be displayed at the bottom of the window. 17.7.2 How to delete the set schedule Uncheck the check box of the set day of the week. Operating Instructions...
  • Page 170 17 Configuring the network settings [Network] Click the [Set] button after completing the settings. → The schedule of the selected day of the week is deleted. Operating Instructions...

  • Page 171: Configure The Settings Relating To The Schedules [Schedule]

    18 Configure the settings relating to the schedules [Schedule] 18 Configure the settings relating to the schedules [Schedule] On the “Schedule” page, it is possible to configure the settings relating to schedules as follows. • Alarm permission (Alarm input will be received only in the specified schedule.) •...
  • Page 172 18 Configure the settings relating to the schedules [Schedule] Up to 5 schedules can be set. Select an action to be assigned to the schedule from “Schedule mode”. “Off” is selected at the default. • Off: No action will be taken for the respective schedule. •...
  • Page 173 18 Configure the settings relating to the schedules [Schedule] • Access permission: Users whose access level is set to 2 and 3 on the “User auth.” tab (®page 125) can access the camera only in the period of schedule. • H.264 recording : The SD recording will be performed at the designated time in the SW559...

  • Page 174: Maintenance Of The Camera [Maintenance]

    19 Maintenance of the camera [Maintenance] 19 Maintenance of the camera [Maintenance] System log check, firmware upgrade, status check and initialization of the setup menu can be performed on this page. The “Maintenance” page has 4 tabs; the [System log] tab, the [Upgrade] tab, [Status] tab and the [Default reset] tab.
  • Page 175 19 Maintenance of the camera [Maintenance] The current firmware can be checked and upgraded to the latest version on this page. Contact the dealer for further information about the firmware upgrade. [Model no.], [MAC address], [Serial no.], [Firmware version], [IPL version], [HTML version], [IP address(IPv6)], [Viewer software installation counter] Information of each item will be displayed.

  • Page 176: Check The Status [Status]

    19 Maintenance of the camera [Maintenance] IMPORTANT • After completing the upgrade, delete temporary internet files. (®page 183) • Upgrade the firmware using a PC in the same subnet as the unit. • Follow the instructions from the dealer when upgrading the firmware. •...

  • Page 177: Reset The Settings/Reboot The Camera [Default Reset]

    Refer to the [Readme] file on the provided CD-ROM for further information about the contents of the displayed statuses (relating to the “Viewnetcam.com” service, the UPnP function, or the self check). Or refer to our website (http://panasonic.net/pss/security/support/info.html) for further information. 19.4 Reset the settings/Reboot the camera [Default reset] Click the [Default reset] tab of the “Maintenance”...
  • Page 178 19 Maintenance of the camera [Maintenance] down for about 5 seconds. Wait about 3 minutes after releasing the button. The camera will start up and the settings including the network settings will be initialized. Do not turn off the power of the unit about 3 minutes after turning on the power.

  • Page 179: About The Displayed System Log

    20 About the displayed system log 20 About the displayed system log Error indications relating to SMTP Category Indication Description POP3 server error Authentication error. • Entered user name or password may be incorrect. Check if the mail settings are configured correctly.
  • Page 180 20 About the displayed system log Category Indication Description Internal error Undefined error. • An error occurred in the FTP function. Check if the FTP settings are configured correctly. Error indications relating to “Viewnetcam.com” Category Indication Description Viewnetcam.com Failed to resolve the •...

  • Page 181: Error Indications Relating To Ntp

    20 About the displayed system log Error indications relating to NTP Category Indication Description Connection error No response from the NTP server. • The IP address of the server may be incorrect. Check if the IP address of the server is configured correctly. •...
  • Page 182 20 About the displayed system log Error indications relating to Panasonic alarm protocol notification Category Indication Description Panasonic alarm Failed to find destination of • The IP address of the destination of protocol notification notification. notification may be incorrect. Check if the...

  • Page 183: Troubleshooting

    If not, proceed either of the following. – Reboot the camera and change the IP address by using the Panasonic “IP Setting Software” within 20 minutes after the restart. Installation Guide – Reboot the camera while holding the [INITIAL SET] button on the camera.
  • Page 184 21 Troubleshooting Symptom Cause/solution Reference pages Cannot access from the web • Is the same IP address provided to other devices? browser. Are there contradictions between the address and the network subnet to be accessed? When the camera and the PC are connected in the same subnet: Are the IP addresses of the camera and the PC set in a common subnet? Or is “Use Proxy Server”...
  • Page 185 21 Troubleshooting Symptom Cause/solution Reference pages • Are you accessing the camera using the local address (the IP address used in a local network)? When accessing the camera, use the global address (or the URL registered in the DDNS service) and the port number of the camera as the IP address to be used in the Internet.
  • Page 186 21 Troubleshooting Symptom Cause/solution Reference pages • Is the SSL encryption method different from that of the camera? Select “HTTP” (Do not select “HTTPS”) for “HTTPS” - “Connection” on the “Network” page - the [Network] tab, and access the camera again. •...
  • Page 187 21 Troubleshooting Symptom Cause/solution Reference pages No image is displayed. • Is the viewer software installed on the PC? Install the viewer software on a PC. • Is the version of DirectX 9.0c or later? ® Check the version of DirectX as follows. Select “Run...”...
  • Page 188 [SD memory card] tab? Format the SD memory card. • Is any recognition error received when the “Diag.” of “Mail notification” or “Panasonic alarm protocol” is used? Format the SD memory card. • Isn’t the SD memory card out of order? There are limited times to overwrite on an SD memory card.
  • Page 189 21 Troubleshooting Symptom Cause/solution Reference pages The alarm occurrence • Is the viewer software installed on the PC? indication button, the [AUX] Confirm that the viewer software “Network Camera buttons and the SD recording View 4S” is installed. status indicator* on the “Live” page do not display the current status in real time.
  • Page 190 21 Troubleshooting Symptom Cause/solution Reference pages When displaying H.264 • This may occur due to the display adapter and driver images on two or more web combination. browser windows, images When this has occurred, first update the driver of the from two or more cameras are display adapter to the latest version.
  • Page 191 Select [Allow]. displayed on the information bar. “This webpage wants to run the following add-on: `WebVideo Module' from `Panasonic System Networks Co.,Ltd.`.” (Internet Explorer The following message is • Click the information bar and select “Install displayed on the information ActiveX Control”.
  • Page 192 “Security Warning” window. “This webpage wants to install the following add-on: `nwcv4Ssetup.exe' from `Panasonic System Networks Co.,Ltd.`.” (Internet Explorer An unnecessary status bar or • Click “Internet Options...” under “Tools” of the scroll bar is displayed on the menu bar of Internet Explorer, and then click the pop-up window.

  • Page 193: Directory Structure Of Drive B (Wv-Sw559/Wv-Sp509)

    (Ex.img_1101010123000001.jpg) 11010112.02 Destination where images are to be saved by the SD memory PULL recording function of Panasonic network disk recorder Destination where log files are to be saved (for the system administration) 10000001 M_ALARM Video saved at the alarm occurrence (Approx. 2 MB per file) (Ex.10000001_111224193826_A.mp4)
  • Page 194 Notes Operating Instructions...
  • Page 195 Notes Operating Instructions...
  • Page 196 Panasonic System Communications Company of North America, Unit of Panasonic Corporation of North America www.panasonic.com/business/ For customer support, call 1.800.528.6747 Three Panasonic Way, Secaucus, New Jersey 07094 U.S.A. Panasonic Canada Inc. 5770 Ambler Drive, Mississauga, Ontario, L4W 2T3 Canada (905)624-5010 www.panasonic.ca...

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Wv-sp500 series

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