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Panasonic KX-TGC210C Operating Instructions Manual

Panasonic KX-TGC210C Operating Instructions Manual

Digital cordless phone/digital cordless answering system

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R Model shown is KX-TGC210.
Before initial use, see "Getting Started"
on page 9.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save them for
future reference.
For assistance, please visit our Support page:
www.panasonic.ca/english/support
TGC2xxC_(en_en)_0413_ver120.pdf 1

Operating Instructions

Digital Cordless Phone
Model No.
Digital Cordless Answering System
Model No.
KX-TGC210C
KX-TGC212C
KX-TGC213C
KX-TGC214C
KX-TGC222C
KX-TGC223C
KX-TGC253C
2015/04/13 11:54:42

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Table of Contents
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Summary of Contents for Panasonic KX-TGC210C

  • Page 1: Operating Instructions

    R Model shown is KX-TGC210. Before initial use, see “Getting Started” on page 9. Thank you for purchasing a Panasonic product. Please read these operating instructions before using the unit and save them for future reference. For assistance, please visit our Support page: www.panasonic.ca/english/support...
  • Page 2: Table Of Contents

    Table of Contents Introduction Useful Information Model composition ........3 Voice Mail service ........35 Accessory information ........3 Wall mounting (Charger only) ....36 Error messages ..........37 Important Information Troubleshooting .........38 For your safety ..........5 Industry Canada Notices and other Important safety instructions ......6 information ..........43 For best performance ........6 Warranty .............44...
  • Page 3: Introduction

    KX-TGCA20 KX-TGC253 KX-TGC220 KX-TGCA20 Accessory information Supplied accessories Quantity Accessory item/ KX-TGC210 KX-TGC212 KX-TGC213 KX-TGC214 Part number KX-TGC222 KX-TGC223 KX-TGC253 AC adaptor/ PNLV226 Telephone line cord Rechargeable batteries Handset cover Charger – For assistance, visit www.panasonic.ca/english/support TGC2xxC_(en_en)_0413_ver120.pdf 3 2015/04/13 11:54:42...
  • Page 4 Introduction See page 4 for replacement battery information. The handset cover comes attached to the handset. Additional/replacement accessories Please contact your nearest Panasonic dealer for sales information. Accessory item Order number Rechargeable HHR-4DPA or HHR-4MYA batteries Battery type: – Nickel metal hydride (Ni-MH) –...
  • Page 5: Important Information

    R The AC adaptor is used as the main waves emitted from this product may cause disconnect device. Ensure that the AC such devices to malfunction resulting in an outlet is installed near the product and is accident. easily accessible. For assistance, visit www.panasonic.ca/english/support TGC2xxC_(en_en)_0413_ver120.pdf 5 2015/04/13 11:54:42...
  • Page 6: Important Safety Instructions

    Failure to follow these instructions may Base unit location/avoiding noise cause the batteries to swell or explode. Attention: The base unit and other compatible Panasonic units use radio waves to communicate with each other. R For maximum coverage and noise-free communications, place your base unit: –...
  • Page 7: Other Information

    R Do not use benzine, thinner, or any TIA-1083 abrasive powder. Other information CAUTION: Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the instructions. For assistance, visit www.panasonic.ca/english/support TGC2xxC_(en_en)_0413_ver120.pdf 7 2015/04/13 11:54:42...
  • Page 8: Specifications

    Maximum: Approx. 1.8 W R Operating conditions: 0 °C – 40 °C (32 °F – 104 °F), 20 % – 80 % relative air humidity (dry) KX-TGC210 series: page 3 KX-TGC220 series: page 3 For assistance, visit www.panasonic.ca/english/support TGC2xxC_(en_en)_0413_ver120.pdf 8 2015/04/13 11:54:42...
  • Page 9: Getting Started

    R Do NOT use Alkaline/Manganese/Ni-Cd required if you have a DSL/ADSL service. batteries. Note: R Confirm correct polarities ( R Use only the supplied Panasonic AC adaptor PNLV226. R Follow the directions on the display to set up the unit. For assistance, visit www.panasonic.ca/english/support TGC2xxC_(en_en)_0413_ver120.pdf 9...
  • Page 10: Battery Charging

    R Use the supplied rechargeable batteries. R When this feature is activated, For replacement, we recommend using the Panasonic rechargeable batteries noted on displayed. page 4, 6. R Eco mode is turned off when the clarity booster is activated (page 15).
  • Page 11: Controls

    Charge contacts /LOCATORN R You can locate a misplaced handset by pressing MLOCATORN. Speaker N (TALK) Dial keypad (*: TONE) MZN (SP-PHONE: Speakerphone) Microphone Receiver Display MOFFN MFLASHNMCALL WAITN MINTERCOMN Charge contacts For assistance, visit www.panasonic.ca/english/support TGC2xxC_(en_en)_0413_ver120.pdf 11 2015/04/13 11:54:42...
  • Page 12: Display Icons

    You can select either “English” or Eco mode is on. (page 10) “Français” as the voice guidance language of the answering system. The default setting is “English”. For assistance, visit www.panasonic.ca/english/support TGC2xxC_(en_en)_0413_ver120.pdf 12 2015/04/13 11:54:42...
  • Page 13: Date And Time

    You can record your own greeting message instead of using a pre-recorded greeting message. See page 30 for details. MMENUN#302 MbN: “Yes” a MSELECTN Record a greeting message. a MSTOPN a MOFFN For assistance, visit www.panasonic.ca/english/support TGC2xxC_(en_en)_0413_ver120.pdf 13 2015/04/13 11:54:42...
  • Page 14: Making/Answering Calls

    A pause is sometimes required when making calls using a PBX or long distance service. When storing a calling card access number and/or PIN in the phonebook, a pause is also needed (page 19). For assistance, visit www.panasonic.ca/english/support TGC2xxC_(en_en)_0413_ver120.pdf 14 2015/04/13 11:54:42...
  • Page 15: Useful Features During A Call

    Call Waiting tone. MbN: Select the desired unit. a MSELECTN Press MCALL WAITN to answer the 2nd call. For assistance, visit www.panasonic.ca/english/support TGC2xxC_(en_en)_0413_ver120.pdf 15 2015/04/13 11:54:42...
  • Page 16: Intercom

    MbN: Select the desired unit. a MSELECTN When you finish talking, press MOFFN. Answering an intercom call Press MINTERCOMN or M N to answer the page. When you finish talking, press MOFFN. For assistance, visit www.panasonic.ca/english/support TGC2xxC_(en_en)_0413_ver120.pdf 16 2015/04/13 11:54:42...
  • Page 17: Phonebook

    R To edit the number: MMENUN a MbN: “Edit” a MSELECTN Press MEDITN repeatedly until the phone number is shown in the desired format. And then, press MSAVEN. Go to step 5. MMENUN For assistance, visit www.panasonic.ca/english/support TGC2xxC_(en_en)_0413_ver120.pdf 17 2015/04/13 11:54:42...
  • Page 18 PIN that you have stored in the phonebook, searching for (page 17). without having to dial manually. MbN: Scroll through the phonebook if necessary. During an outside call, press MMENUN. For assistance, visit www.panasonic.ca/english/support TGC2xxC_(en_en)_0413_ver120.pdf 18 2015/04/13 11:54:42...
  • Page 19: Editing An Entry

    MSELECTN a MOFFN n From the shared phonebook: Press and hold the desired speed dial key (1 to 9). a MADDN MbN: “Phonebook” a MSELECTN MbN: Select the desired entry. MSAVEN a MOFFN For assistance, visit www.panasonic.ca/english/support TGC2xxC_(en_en)_0413_ver120.pdf 19 2015/04/13 11:54:43...
  • Page 20: Programming

    – #323 (msg.: message) Play all msg. – – #324 – – #325 Erase all msg. Greeting – #302 Record greeting Check greeting – #303 – #304 Pre-recorded (Reset to pre-recorded greeting) For assistance, visit www.panasonic.ca/english/support TGC2xxC_(en_en)_0413_ver120.pdf 20 2015/04/13 11:54:43...
  • Page 21 Sub-menu 2 Settings Code Ringer setting Off–6 <6> #160 Ringer volume *5, *6 <Tone 1> #161 – Ringer tone Night mode #238 – On/Off <Off> Night mode <11:00 PM/06:00 AM> #237 – Start/End For assistance, visit www.panasonic.ca/english/support TGC2xxC_(en_en)_0413_ver120.pdf 21 2015/04/13 11:54:43...
  • Page 22 Store VM access# (VM: Voice Mail) <On> #332 VM tone detect – Level 1–4 <2> #145 – LCD contrast (Display contrast) – <On> #165 – Key tone – #200 Auto talk <Off> For assistance, visit www.panasonic.ca/english/support TGC2xxC_(en_en)_0413_ver120.pdf 22 2015/04/13 11:54:43...
  • Page 23 To use this feature, set the date and time first (page 13). If you subscribe to a distinctive ring service, select a tone (tone 1 to 2). If you select a melody, you cannot distinguish lines by their ringers. For assistance, visit www.panasonic.ca/english/support TGC2xxC_(en_en)_0413_ver120.pdf 23 2015/04/13 11:54:43...
  • Page 24: Alarm

    Enter the desired hour and minute you wish to end this feature. R To stop the alarm, press MOFFN or place the handset on the base unit or charger. *: Select “AM” or “PM”. MSAVEN a MOFFN For assistance, visit www.panasonic.ca/english/support TGC2xxC_(en_en)_0413_ver120.pdf 24 2015/04/13 11:54:43...
  • Page 25: Call Block

    10-digit To edit a number: format. And then, press MSAVEN. Go to MEDITN a Edit the phone number. a step 5. MSAVEN a MOFFN To erase a number: For assistance, visit www.panasonic.ca/english/support TGC2xxC_(en_en)_0413_ver120.pdf 25 2015/04/13 11:54:43...
  • Page 26: Registering A Handset To The Base Unit

    MbN: “Yes” a MSELECTN a MOFFN Registering a unit Operating additional units Additional handsets Up to 6 handsets can be registered to the base unit. Important: R See page 4 for information on the available model. For assistance, visit www.panasonic.ca/english/support TGC2xxC_(en_en)_0413_ver120.pdf 26 2015/04/13 11:54:43...
  • Page 27: Call Display Service

    When caller information is received and it telephone company. matches a phone number stored in the phonebook, the stored name in the phonebook is displayed and logged in the caller list. For assistance, visit www.panasonic.ca/english/support TGC2xxC_(en_en)_0413_ver120.pdf 27 2015/04/13 11:54:43...
  • Page 28: Caller List

    Erasing selected caller MSELECTN R After selecting “Answer”, “Hold”, or information “Conference”, you can select MCN CID another option. a MFLASHN a MbN: Select the desired option. a MbN: Select the desired entry. MSELECTN For assistance, visit www.panasonic.ca/english/support TGC2xxC_(en_en)_0413_ver120.pdf 28 2015/04/13 11:54:43...
  • Page 29 Call Display Service MERASEN a MbN: “Yes” a MSELECTN a MOFFN Erasing all caller information MCN CID MERASEN a MbN: “Yes” a MSELECTN a MOFFN For assistance, visit www.panasonic.ca/english/support TGC2xxC_(en_en)_0413_ver120.pdf 29 2015/04/13 11:54:43...
  • Page 30: Answering System

    “Greeting only”, callers’ system on/off messages are not recorded and the unit plays a different pre-recorded greeting Base unit message asking callers to call again. Press MANSWER ON/OFFN to turn on/off the answering system. For assistance, visit www.panasonic.ca/english/support TGC2xxC_(en_en)_0413_ver120.pdf 30 2015/04/13 11:54:43...
  • Page 31: Using The Handset

    Stop playback MERASEN Erase currently playing message Turn answering system off Erase currently playing If pressed within the first 5 seconds of a message message, the previous message is played. Erase all messages For assistance, visit www.panasonic.ca/english/support TGC2xxC_(en_en)_0413_ver120.pdf 31 2015/04/13 11:54:43...
  • Page 32: Remote Operation

    This code prevents unauthorized Operation parties from listening to your messages Repeat message (during remotely. The default setting is “111”. playback) For assistance, visit www.panasonic.ca/english/support TGC2xxC_(en_en)_0413_ver120.pdf 32 2015/04/13 11:54:43...
  • Page 33: Answering System Settings

    It is necessary MMENUN#310 to check the number of rings required to MbN: Select the desired setting. a activate the Voice Mail service provided MSAVEN by your service provider/telephone company before changing this setting. For assistance, visit www.panasonic.ca/english/support TGC2xxC_(en_en)_0413_ver120.pdf 33 2015/04/13 11:54:43...
  • Page 34 – If you use your own message, record the greeting-only message asking callers to call again later (page 30). For assistance, visit www.panasonic.ca/english/support TGC2xxC_(en_en)_0413_ver120.pdf 34 2015/04/13 11:54:43...
  • Page 35: Useful Information

    – “New Voice Mail” is displayed if required pause time. message indication service is available. Example: MMENUN#330 R The speakerphone turns on. 1-222-333-4444 PPPP 8888 Follow the pre-recorded instructions. VM access Pauses Password When finished, press MOFFN. number For assistance, visit www.panasonic.ca/english/support TGC2xxC_(en_en)_0413_ver120.pdf 35 2015/04/13 11:54:43...
  • Page 36: Wall Mounting (Charger Only)

    R Make sure that the wall and the fixing method are strong enough to support the weight of the unit. Drive the screws ( ) (not supplied) into the wall. 27.2 mm (1 inches) For assistance, visit www.panasonic.ca/english/support TGC2xxC_(en_en)_0413_ver120.pdf 36 2015/04/13 11:54:43...
  • Page 37: Error Messages

    Call Display service, this message will not be displayed. Use rechargeable battery. R A wrong type of battery such as Alkaline or Manganese was inserted. Use only the rechargeable Ni-MH batteries noted on page 4, 6. For assistance, visit www.panasonic.ca/english/support TGC2xxC_(en_en)_0413_ver120.pdf 37 2015/04/13 11:54:43...
  • Page 38: Troubleshooting

    Cancel unused handset registrations from the base unit (page 26). Battery recharge Problem Cause/solution R Battery charge is low. Fully charge the batteries (page 10). The handset beeps and/or flashes. For assistance, visit www.panasonic.ca/english/support TGC2xxC_(en_en)_0413_ver120.pdf 38 2015/04/13 11:54:43...
  • Page 39 I cannot make a call. R The dialing mode may be set incorrectly. Change the setting (page 13). I cannot make long distance R Make sure that you have long distance service. calls. For assistance, visit www.panasonic.ca/english/support TGC2xxC_(en_en)_0413_ver120.pdf 39 2015/04/13 11:54:43...
  • Page 40 After subscribing, you may need to contact your service provider/telephone company again to activate this specific service, even if you already subscribed to both Call Display and Visual Call Waiting services. For assistance, visit www.panasonic.ca/english/support TGC2xxC_(en_en)_0413_ver120.pdf 40 2015/04/13 11:54:43...
  • Page 41 Depending on your service provider/telephone company, you may need to remove all messages from your voice mailbox to remove the notification. You can also remove this notification by pressing and holding # until the unit beeps. For assistance, visit www.panasonic.ca/english/support TGC2xxC_(en_en)_0413_ver120.pdf 41 2015/04/13 11:54:43...
  • Page 42: Liquid Damage

    If the unit does not work properly, contact an authorized service centre. Caution: R To avoid permanent damage, do not use a microwave oven to speed up the drying process. For assistance, visit www.panasonic.ca/english/support TGC2xxC_(en_en)_0413_ver120.pdf 42 2015/04/13 11:54:43...
  • Page 43: Industry Canada Notices And Other Information

    Some cordless telephones operate at frequencies that may cause interference to nearby TVs and VCRs. To minimize or prevent such interference, the base of the cordless telephone should not be placed For assistance, visit www.panasonic.ca/english/support TGC2xxC_(en_en)_0413_ver120.pdf 43 2015/04/13 11:54:43...
  • Page 44: Warranty

    The warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by products not supplied by Panasonic Canada Inc., or failures which result from accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty...
  • Page 45: Index

    Index Hold: 15 Intercom: 16 Index Key tone: 22 3-way conference: 15 Line mode: 23 Additional handset: 26 Making calls: 14 Alarm: 24 Missed calls: 27 Answering calls: 14 Mute: 15 Answering system Night mode: 24 Call screening: 33 Pause: 14 Erasing messages: 31, 32, 33 Phonebook: 17 Greeting message: 30...
  • Page 46 Notes TGC2xxC_(en_en)_0413_ver120.pdf 46 2015/04/13 11:54:44...
  • Page 47 Notes TGC2xxC_(en_en)_0413_ver120.pdf 47 2015/04/13 11:54:44...
  • Page 48 Date of purchase (found on the bottom of the base unit) Name and address of dealer Attach your purchase receipt here. 5770 Ambler Drive, Mississauga, Ontario L4W 2T3 © Panasonic System Networks Co., Ltd. 2013 Printed in China *PNQX6483YA* *PNQX6483YA* PNQX6483YA PC1213MU1045 (E) TGC2xxC_(en_en)_0413_ver120.pdf 48...

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