Summary of Contents for Samsung OfficeServ 7000 Series
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GABD-000264 OfficeServ 7000 Series Call Server Programming Manual...
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This manual is proprietary to SAMSUNG Electronics Co., Ltd. and is protected by copyright. No information contained herein may be copied, translated, transcribed or duplicated for any commercial purposes or disclosed to the third party in any form without the prior written consent of SAMSUNG Electronics Co., Ltd.
This manual describes a programming method for the OfficeServ 7000 Series system users. OfficeServ 7000 Series allows you to utilize a digital phone to simply change the system setup. Likewise, using a phone to change the system setup is called MMC (Man Machine Communication) program.
OfficeServ 7000 Series Call Server Programming Manual Reference Manuals The following guides are also provided with your OfficeServ 7000 Series system. OfficeServ 7000 Series Installation Guide Describes the installation procedures and specifications for the OfficeServ 7000 Series system. OfficeServ 7000 Series General Description Describes the business features available with the OfficeServ 7000 Series system.
OfficeServ 7000 Series Call Server Programming Manual SAFETY CONCERNS For product safety and correct operation, the following information must be given to the operator/user and shall be read before the installation and operation. Symbols Caution Indication of a general caution...
SAMSUNG distributor. Compliance with the National Version Standards For the national version, OfficeServ 7000 Series is designed to comply with the standards of the corresponding country. Therefore, if you need to use MMC 812 (Set Country Code), please consult your dealer for advice.
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OfficeServ 7000 Series Call Server Programming Manual [207] ASSIGN VM/AA PORT ....................... 2-57 [208] ASSIGN RING TYPE ........................2-58 [209] ASSIGN ADD-ON MODULE ...................... 2-59 [210] CUSTOMER ON/OFF PER TENANT ..................2-60 [211] DOOR RING ASSIGNMENT ..................... 2-65 [214] DISA ALARM RINGING STATION .................... 2-66 [217] TRAFFIC REPORT OPTION .....................
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OfficeServ 7000 Series Call Server Programming Manual [510] SLI RING CADENCE .......................2-185 [511] MSG WAITING LAMP CADENCE ...................2-187 [512] HOLIDAY ASSIGNMENT ......................2-188 [513] HOTEL TIMER ..........................2-189 [514] TONE SOURCE ........................2-190 [515] DAYLIGHT ASSIGNMENT.......................2-191 [600] ASSIGN OPERATOR GROUP ....................2-192 [601] ASSIGN STATION GROUP .....................2-193 [602] STATION GROUP NAME ......................2-198...
OfficeServ 7000 Series Call Server Programming Manual CHAPTER 1. Overview of MMC Programming In this chapter, the things to know before you start MMC programming, and the phone buttons and cautions will be discussed. 1.1 Introduction to Programming The MMC means the changes on the data that is used for the system operation program.
OfficeServ 7000 Series Call Server Programming Manual The special buttons are referred to within the relevant MMCs. For example, button ‘A’ is used to toggle between uppercase and lowercase characters when entering text on the display. All programmable buttons can be programmed with functions as required.
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OfficeServ 7000 Series Call Server Programming Manual The DS/ITP-5000 series phones have 38, 21, 14 or 7 programmable buttons that can be programmed with functions. Also, there are several other function buttons: the dial buttons, the volume control buttons, the redial button that allows you to redial the last phone...
OfficeServ 7000 Series Call Server Programming Manual 1.4 Program List by User’s Level The MMC program can be divided into programmable one and non-programmable one. The programmable MMC is classified into 3 levels, such as technician, operator, and station level. In this section, the programmable MMC for each level will be introduced.
OfficeServ 7000 Series Call Server Programming Manual 1.4.2.2 Station Related MMC The MMC programs related to the function of the station are as follows: Table 1.3 Station Related MMC list MMC No. MMC Name MMC: 300 CUSTOMER ON/OFF PER STATION...
OfficeServ 7000 Series Call Server Programming Manual 1.4.2.4 Timer and Tone Related MMC The MMC programs related to the function of the timer and tone are as follows: Table 1.5 Timer and Tone Related MMC list MMC No. MMC Name...
OfficeServ 7000 Series Call Server Programming Manual 1.4.2.6 Tables, Codes, AA, DECT and VM MMC The MMC programs related to the function of the tables, codes, AA, DECT and VM are as follows: Table 1.7 Tables, Codes, AA, DECT and VM MMC list MMC No.
OfficeServ 7000 Series Call Server Programming Manual 1.4.3 Technician Level Programming This level is allowed to program every level of program. This level of programming can be done on every phone within the system, but it can be done for only one phone at a time.
OfficeServ 7000 Series Call Server Programming Manual 1.5 Program List by Function This section describes MMC programs are classified by the function of the OfficeServ 7000 Series. 1.5.1 Phone Function The MMC programs related to the function of a phone that is connected with the OfficeServ 7000 Series are as follows: Table 1.9 Phone Function Programming list...
OfficeServ 7000 Series Call Server Programming Manual 1.5.4 WLAN Function The MMC programs related to the function of WLAN (Wireless Local Area Network) are as follows: Table 1.12 WLAN Function Programming list MMC Program No. Program Description MMC: 845 WLAN PARAMETERS...
OfficeServ 7000 Series Call Server Programming Manual CHAPTER 2. MMC Programming This chapter describes how to use each MMC program as it was listed. 2.1 Overview of Programming Procedure The order of programming will be discussed before explaining programming method of each list.
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OfficeServ 7000 Series Call Server Programming Manual ACTION DISPLAY 1) Press Transfer button and enter 100. [201] STN LOCK UNLOCKED Display shows: 2) Dial station number. (e.g., 205) [205] STN LOCK UNLOCKED Press Volume button to select station and press Right Soft button to move cursor.
OfficeServ 7000 Series Call Server Programming Manual [102] CALL FORWARD Allows the system administrator to program the call forward destinations for other station users. This MMC also allows call forward to be set after the destination has been entered. Allows several types of call forwarding: FORWARD ALL, FORWARD NO ANSWER, FORWARD BUSY and FORWARD DND.
OfficeServ 7000 Series Call Server Programming Manual [103] SET ANSWER MODE Allows the system administrator to change the answer mode of any phone. Each phone can have its answer mode set to one of the following options: Type Description RING MODE The phone will ring in one of eight custom ring patterns.
OfficeServ 7000 Series Call Server Programming Manual [104] STATION NAME Allows the system administrator or technician to enter a name up to 11 characters to identify an individual station. ENTERING CHARACTERS Names are written using the keypad. Each key press selects a character. Pressing the dial pad key moves the cursor to the next position.
OfficeServ 7000 Series Call Server Programming Manual [105] STATION SPEED DIAL Allows the system administrator or technician to assign phone numbers to a station’s personal speed dial locations. CONDITIONS Each station may have up to 50 locations (or bins) assigned to it in MMC 606 (Assign Speed Block).
OfficeServ 7000 Series Call Server Programming Manual [106] STATION SPEED DIAL NAME Allows a name up to 11 characters to be entered for each personal speed dial location. This allows speed dial numbers to be selected by name when the directory dial feature is used.
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OfficeServ 7000 Series Call Server Programming Manual (Continued) Feature Extender SVM-800 Group Message Station group number VM Memo Extension or station group number Voice Transfer VM group number DEFAULT DATA NONE ACTION DISPLAY 1) Press Transfer button and enter 107.
OfficeServ 7000 Series Call Server Programming Manual [108] STATION STATUS This is a READ-ONLY MMC. Displays the following attributes of a station port. Status Description PORT NO Cabinet (1-3)/Slot (1-9)/Port (1-16) TYPE Phone Type PICKUP GROUP None, 01-99 Station Group Number...
OfficeServ 7000 Series Call Server Programming Manual [109] DATE DISPLAY Allows the system administrator or technician to select the date and time display mode on a per-station basis or system-wide. Mode Description COUNTRY Sets overall display format and has two options:...
OfficeServ 7000 Series Call Server Programming Manual [110] STATION ON/OFF Allows the system administrator to set any of the phone features listed below. Feature Default Description AUTO HOLD Automatically places an existing Trunk Line call on hold if a CALL key, trunk key or trunk route key is pressed during that call.
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OfficeServ 7000 Series Call Server Programming Manual ACTION DISPLAY 1) Press Transfer button and enter 110. [201] STN ON/OFF AUTO HOLD :OFF Display shows: 2) Dial the station number. (e.g., 205) [205] STN ON/OFF AUTO HOLD :OFF Press Volume button to select station and press the Right Soft button to move the cursor.
OfficeServ 7000 Series Call Server Programming Manual [112] ALARM REMINDER CLOCK Allows the system administrator or technician to set or change the alarm clock/appointment reminder feature for any station. Three alarms may be set for each station and each alarm may be defined as a one-time or TODAY alarm, or as a DAILY alarm.
OfficeServ 7000 Series Call Server Programming Manual [113] VIEW MEMO NUMBER Allows a station user the ability to view a memo left by the user. A memo can be left by entering it via the dial keypad using the table below. A memo of up to and including 13 characters can be entered.
OfficeServ 7000 Series Call Server Programming Manual [116] ALARM AND MESSAGE Allows the system administrator or technician to set or change the alarm clock/appointment reminder feature for any station. Three alarms may be set for each station and each alarm may be defined as a one-time or TODAY alarm, or as a DAILY alarm.
OfficeServ 7000 Series Call Server Programming Manual [117] EDIT TEXT MESSAGE Allows the system administrator or technician to set or change text messages for any station. One station can use up to 10 text messages. CONDITIONS Only stations allowed to use text messages in MMC 611 can be selected here. Large LCD phones are automatically allowed.
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OfficeServ 7000 Series Call Server Programming Manual 5) Enter conference member dial number and press Right [205] GRP (1)MBR1 9-2794296 Soft button to return to step 4. 6) Press Transfer button to save and exit. Press Speaker button to save and advance to next MMC.
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OfficeServ 7000 Series Call Server Programming Manual (Continued) Type Description When incoming call is answered, the specific information is displayed in CONV INCOM the upper line of the phone display. According to priority, it displays CLI number or CLI NUMBER FIRST CLI name or trunk number.
OfficeServ 7000 Series Call Server Programming Manual [120] LARGE LCD OPTIONS Allows the system administrator to set any of the following options for large LCD phones. Option Description IDLE DISPLAY Sets whether to display ‘CALENDAR’ or ‘INFORMATION’ on LCD when idle.
OfficeServ 7000 Series Call Server Programming Manual [121] PHONE LANGUAGE Allows the system administrator to assign an LCD display based on the user’s own language. Language Language ENGLISH SPANISH GERMAN SWEDISH PORTUGAL SPANISH/USA NORSK FRENCH/CANADA DANISH FINISH DUTCH ITALY DEFAULT DATA...
OfficeServ 7000 Series Call Server Programming Manual [125] EXECUTIVE STATE Allows the system administrator or technician to set an executive station’s options, as follows. Option Description EXEC STATE When working with EASYSET, the state of the executive station can be displayed.
OfficeServ 7000 Series Call Server Programming Manual [126] MOBEX NUMBER This MMC allows that if extension couple with MOBEX (Mobile Extension) station, user can set or change corresponding MOBEX number, CLI number, and Deactivation/Activation per MOBEX station. Option Description MOBEX number...
SIP LICENSE STS Maximum number and resisted number of Samsung standard SIP Station. Samsung standard SIP Station means standard SIP Station produced by Samsung. If License Key is not inputted or invalid, Display show ‘INVAILD LICENSE’ 3RDSIP LICENSE Maximum number and resisted number of Non-Samsung standard SIP Station.
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OfficeServ 7000 Series Call Server Programming Manual ACTION DISPLAY 1) Press Transfer button and enter 199. MGI LICENSE STS Display shows: MAX:008 2) Press Volume button. VMS LICENSE STS MAX:004 Display show admission status: 3) Press Transfer button to save and exit.
OfficeServ 7000 Series Call Server Programming Manual [202] CHANGE FEATURE PASSCODE Uses to change the passcodes for the following features. Feature Description RING PLAN The passcode required to place the system in different Ring Plans (RP) or change the Ring Time Override (RTO).
OfficeServ 7000 Series Call Server Programming Manual [203] ASSIGN UA DEVICE Assigns ringing device to be accessed when a Universal Answer (UA) key is pressed or the UA pickup code is dialed. UA assignment is made in MMC 601, Assign Station Group, for a group and then the group is entered here.
OfficeServ 7000 Series Call Server Programming Manual [205] ASSIGN LOUD BELL Designates the station that controls the loud bell ring output of a MIS card. (Each MIS card provides one loud bell port.) The loud bell will follow the ring cadence of the designated station.
OfficeServ 7000 Series Call Server Programming Manual [207] ASSIGN VM/AA PORT Enables SLI ports to be designated as NORMAL or VM/AA. VM/AA ports receive digits designated in MMC 726 (VM/AA Options) and also receive a true disconnect signal on completion of a call. Only SLI (Single Line Interface) cards, not keyset daughter-boards, support disconnect signal.
OfficeServ 7000 Series Call Server Programming Manual [209] ASSIGN ADD-ON MODULE Designates to which phone an Add-On Module (AOM) is assigned. There is no limit to the number of AOMs that can be assigned in the system. A maximum of four AOMs can be assigned to a keyset.
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OfficeServ 7000 Series Call Server Programming Manual (Continued) Option Default Description ICM EXT FWD When ON, call forward external is allowed when intercom calls are placed to a station that has Call Forward External programmed and set. DID ERR TONE This option provides error tone when an invalid DID number is received.
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OfficeServ 7000 Series Call Server Programming Manual (Continued) Option Default Description VOIP REALRBT When ON, the system will connect the real path of the outgoing trunk to the incoming VoIP trunk user instead of providing virtual ringback tone. CO-CO TM ALL...
OfficeServ 7000 Series Call Server Programming Manual [211] DOOR RING ASSIGNMENT Designates which station or group of stations will ring when a door phone button is pressed. If the ring plan destinations are not entered the default ring plan 1 is used. Available ring plans are 1 to 6.
If there are no trunks in a group, the trunk group report for that group will not print. CONDITIONS If this function is required in an OfficeServ 7000 Series system with an MCP card, you must connect the LAN cable to the MCP card and be connected to a terminal supporting the TCP/IP function.
OfficeServ 7000 Series Call Server Programming Manual [219] RELAY TYPE Assigns one of relay services to MISC port. The kinds of relay service are EXTERNAL PAGE, COMMON BELL, LOUD BELL, NOT USED. This MMC cannot be used in OfficeServ 7200 MCP/7200 MP20/7400. In case of OfficeServ 7200 MCP/7200 MP20/7400, all MISC ports have fixed value, PAGE.
OfficeServ 7000 Series Call Server Programming Manual [221] EXTENSION TYPE This MMC assigns station ports for a specific use. Each phone can be designated as one of five types (see table). These types can be changed by dialing the type number or by scrolling through the types and pressing the Right Soft button to select the type.
OfficeServ 7000 Series Call Server Programming Manual [222] FAX PAIR Enables a guest room to have a normal phone line and fax line simultaneously. Only a Guest No Smoking Room or Guest Smoking Room can be assigned a fax pair station which is already assigned as a fax station in MMC 221.
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OfficeServ 7000 Series Call Server Programming Manual 4) Enter the AA/VMS prompt number specification AUDIO PROMPT PROMPT NO.:NONE ([1]). Or, select the AA/VMS prompt number specification by using the Volume button and move the cursor by pressing the Right Soft button.
OfficeServ 7000 Series Call Server Programming Manual [300] CUSTOMER ON/OFF PER STATION Allows the following features to be enabled/disabled on a per-station basis. Option Default Description ACCESS DIAL Determines whether a user can select a trunk or trunk group by dialing its Directory Number (DN). This selection should be turned off when using LCR.
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OfficeServ 7000 Series Call Server Programming Manual 5) Enter the next ring plan class of service. (e.g., 05) [205] STN COS 1:05 2:01 3:01 Use Volume button to scroll through classes of service and press Right Soft button to move cursor to the next ring plan.
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OfficeServ 7000 Series Call Server Programming Manual ACTION (PINGRING SERVICE ENABLED) DISPLAY 1) Press Transfer button and enter 302. PICKUP GROUP (01) MEMBER 01:201 Display shows: 2) Dial group number. (e.g., 02) PICKUP GROUP (02) MEMBER 01:201 Use Volume button to select group number and press Right Soft button.
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OfficeServ 7000 Series Call Server Programming Manual 4) Press Volume button to select YES/NO option. (005) USE (304) DIAL:NO ANS:YES Dial 1 for YES or 0 for NO and press Right Soft button to move cursor to ANS option. Press Volume button to select YES/NO Option.
OfficeServ 7000 Series Call Server Programming Manual [306] HOT LINE/OFF HOOK SELECTION Allows a station to make a predetermined call, similar to a ring-down circuit, upon the expiration of a timer. (see MMC 502, STATION TIMERS, Off-Hook Selection Timer) CONDITIONS ...
OfficeServ 7000 Series Call Server Programming Manual [309] ASSIGN STATION MOH SOURCE Assigns a Music On Hold source to phones. There is one internal music source and two additional external music sources are provided if a MIS card is installed in the system.
OfficeServ 7000 Series Call Server Programming Manual [312] ALLOW CALLER ID Allows the system administrator or technician to allow or deny CID data to be sent from, or displayed at, LCD phones. Option Description Set whether to display CID. Set whether to send CID for ISDN calls.
OfficeServ 7000 Series Call Server Programming Manual [315] CUSTOMER SET RELOCATION Customer Set Relocation allows the system administrator or technician to exchange similar stations in the system without hardware changes. All the button settings, features, etc. for a phone can be copied to another. The user can then relocate to the new station and work as normal.
OfficeServ 7000 Series Call Server Programming Manual [317] ASSIGN STATION/STATION USE This MMC is used to determine whether stations in one use group can make intercom calls to stations in other use groups. (within the same tenant) Use groups are set up in MMC 614.
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OfficeServ 7000 Series Call Server Programming Manual ACTION DISPLAY 1) Press the Transfer button and 318. [201] DIST.RING DGP TONE:NONE 2) Press an extension number or a trunk line number. [202] DIST.RING DGP TONE:NONE (e.g., 202) Or, select the extension or trunk by pressing the Volume button and move the cursor by pressing the Right Soft button.
OfficeServ 7000 Series Call Server Programming Manual [320] PRESET FORWARD NO ANSWER Allows a technician to assign a default destination for Forward No Answer (FNA) to each station on the system. These destinations may be the same or different for each station.
OfficeServ 7000 Series Call Server Programming Manual [323] CALLING PARTY NUMBER Allows a number up to 16 digits to be entered and associated with a station or trunk number. When this station makes an outgoing call, the number entered here will be the Calling Party Number sent on the call.
OfficeServ 7000 Series Call Server Programming Manual [324] SLI2 GAIN Adjusts the receive sensitivities for each port of the SLI2 card. The receive sensitivity by port can be adjusted but the actual sensitivity are applied in the unit of card. To reflect the changed value, the download process should be carried out after setting a desired sensitivity for each port.
OfficeServ 7000 Series Call Server Programming Manual [327] MULTI MEDIA SERVICE MMC [327] This option is available only in certain OfficeServ models Type Description MMS RBACK Specifies the function to receive the multimedia information from the multimedia server and display the information, and not the function to provide ring back tone by interworking with the Server.
OfficeServ 7000 Series Call Server Programming Manual [328] MOBEX INFO The system shall have virtual stations to serve the MOBEX function. This virtual station is called a MOBEX station. A MOBEX station shall be mapped to a MOBEX phone in a one- to-one relationship.
OfficeServ 7000 Series Call Server Programming Manual [329] RING GROUP Up to five stations shall be able to be assigned to a ring group. When a master station is ringing, the member stations of its ring group shall also be ringing simultaneously.
OfficeServ 7000 Series Call Server Programming Manual [400] CUSTOMER ON/OFF PER TRUNK Assigns several options (listed below) on a per-trunk basis. Option Default Description 1A2 EMULATION When this option is set to ON up to 4 internal stations can participate in a conversation on this trunk by pressing the trunk key.
OfficeServ 7000 Series Call Server Programming Manual [401] TRUNK LINE/PBX LINE Used to select the mode of the trunk lines: CO LINE or PBX (Private Branch eXchange) LINE. If PBX mode is chosen, this allows PBX access codes to be recognized, thus allowing more complete toll restriction.
OfficeServ 7000 Series Call Server Programming Manual [403] TRUNK TOLL CLASS Assigns to ll class level assignments on a per-trunk or all-trunk basis in a day or night condition. The options for toll level will follow either the station class or the class of service defined in MMCs 702, Toll Deny Table, and 703, Toll Allowance Table.
OfficeServ 7000 Series Call Server Programming Manual [404] TRUNK NAME Allows a name up to 11 characters long to be entered to identify an individual trunk. ENTERING CHARACTERS Refer to ‘ENTERING CHARACTERS’ in MMC 104, STATION NAME. DEFAULT DATA NONE...
OfficeServ 7000 Series Call Server Programming Manual [406] TRUNK RING ASSIGNMENT Enables ringing to a specific station or to a group of stations when incoming calls are received. This MMC controls ring plan destinations for ring down trunks. If the ring plan destinations are not entered, the default ring plan is ring plan 1.
OfficeServ 7000 Series Call Server Programming Manual [408] ASSIGN TRUNK MOH SOURCE Allows the system administrator to select which Music-On-Hold (MOH) source can be heard on each trunk. There is one internal music source (371) and maximum six external music sources are available with the MIS card installed in the 3 cabinet system (372~377).
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OfficeServ 7000 Series Call Server Programming Manual RELATED ITEMS MMC 400 CUSTOMER ON/OFF PER TRUNK MMC 401 TRUNK LINE/PBX LINE MMC 402 TRUNK DIAL TYPE MMC 403 TRUNK TOLL CLASS MMC 404 TRUNK NAME MMC 406 TRUNK RING ASSIGNMENT MMC 408...
OfficeServ 7000 Series Call Server Programming Manual [411] ASSIGN E1 SIGNAL TYPE Defines the type of Signaling for each E1 trunk assigned to the card. There are four kinds of trunk as detailed below. There are three types of Signaling associated with E&M and DID.
IMMEDIATE START DELAYED START WINK START NO ANSWER BACK DIRECT BACK CONDITIONS An analogue E&M/DID Trunk card must be installed in the OfficeServ 7000 Series system. Or, the ‘NO E&M/DID TRUNK’ message is displayed. DEFAULT DATA IMMEDIATE START ACTION DISPLAY 1) Press Transfer button and enter 412.
OfficeServ 7000 Series Call Server Programming Manual [413] VMS CALL TYPE Defines the type of Signaling for voice mail assigned trunk. Type Description Default ANSWERING PHONE AUDIO TEX AUTO ATTENDANT VOICE MAIL CONDITIONS This program applies to the SVM-800 voice mail system which is no longer supplied or supported by Samsung.
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OfficeServ 7000 Series Call Server Programming Manual ACTION DISPLAY 1) Press Transfer button and enter 414. [701] TRK PRS NONE Display shows: 2) Dial desired trunk number. (e.g., 705) [705] TRK PRS NONE Press Volume button to select trunk and use Right Soft button to move cursor.
OfficeServ 7000 Series Call Server Programming Manual [416] ASSIGN E&M/DID RINGDOWN This MMC defines which ring destination table an E&M or DID trunk will follow for incoming calls. There are three options for each trunk as defined below. Option Description...
OfficeServ 7000 Series Call Server Programming Manual [417] E1/PRI CRC4 OPTION This option is used to enable/disable CRC4 generation and checking. CONDITIONS This is useful with some networks which do not support CRC4 framing but only PCM30 framing. ...
OfficeServ 7000 Series Call Server Programming Manual [419] BRI OPTIONS Assigns several options on a per-BRI basis. There are different options depending on whether the BRI is programmed as a trunk or station in MMC 423. OPTIONS FOR BRI PORTS PROGRAMMED AS TRUNKS...
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OfficeServ 7000 Series Call Server Programming Manual OPTIONS FOR BRI PORTS PROGRAMMED AS STATIONS Option Description ANY CHANNEL When this option is set to YES, the system will place calls on any free channel of that BRI if the channel chosen by the user is busy.
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OfficeServ 7000 Series Call Server Programming Manual (Continued) Option Description CLIR w NUMB When this option is set to ON, CLIP numbers are transmitted to the network even though CLIP Restriction is set. 0. OFF 1. ON ECT SERVICE Specifies the ISDN explicit call transfer option as follows: 0.
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OfficeServ 7000 Series Call Server Programming Manual 5) Enter destinations for the six ring plans via the dial [704] MSN DGT (4) 1:204 2:NONE keypad. (e.g., 204 for ring plan 1) Press Volume button to make selection and press Right Soft button.
OfficeServ 7000 Series Call Server Programming Manual [424] BRI S0 MAPPING This MMC assigns an ISDN terminal number to a BRI station port. CONDITIONS This function can be used only when the BRI card or BRM is installed in the system.
OfficeServ 7000 Series Call Server Programming Manual [426] TRUNK GAIN CONTROL Allows loss levels to be adjusted on a per-trunk basis. There are two adjustments available in this MMC: ‘TX’ is the transmit level adjustment of the trunk to the station. ‘RX’ is the receive level adjustment of the station to the trunk.
OfficeServ 7000 Series Call Server Programming Manual [428] ASSIGN TRUNK/TRUNK USE This MMC is used to allow or restrict trunks from making outgoing calls to other trunks within the same system. By default (DIAL=YES) all trunks can use other trunks.
OfficeServ 7000 Series Call Server Programming Manual [433] COST RATE In this MMC, the TRUNK COST RATE flags are entered for each trunk. DIAL PLANs are defined in MMC 746 (Costing Dial Plan). RATE CALCULATION TABLES are defined in MMC 749. Each trunk may be defined with up to eight cost rates. Enter one or more of the eight COST RATES per trunk.
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OfficeServ 7000 Series Call Server Programming Manual Display trunk status in conference 1) Press Transfer button and enter 434. DISPLAY STATUS 201 IDLE 2) Enter station or trunk number. DISPLAY STATUS 702 227 ,215 Display shows connection status: 3) Press Right Soft button to display the next station or DISPLAY STATUS ...
OfficeServ 7000 Series Call Server Programming Manual [436] TRUNK TMC GAIN Allows loss levels of TMC (Trunk Module Controller) for analogue trunks to be adjusted on a per-trunk basis. There are two adjustments available in this MMC: ‘TX’ is the transmit level adjustment of the trunk to the station.
OfficeServ 7000 Series Call Server Programming Manual [500] SYSTEM-WIDE COUNTERS Used to set the values of the system counters. The counters are listed below with a brief description of each. Counter Default Description ALARM REM. The number of times that an alarm reminder will ring a CNTER station before cancelling.
OfficeServ 7000 Series Call Server Programming Manual [501] SYSTEM TIMERS Allows the technician to adjust individual timers as necessary. TIMER TABLE Timer Name Default Range Unit Description AA INT DGT TIME 1~25 SEC Inter-digit time (This option may not be available in certain OfficeServ models.)
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OfficeServ 7000 Series Call Server Programming Manual (Continued) Timer Name Default Range Unit Description DISA NO ACTION 0-250 SEC This timer controls how long a DISA line will wait for further action from the caller. DISPLAY DELAY TM 1-250 SEC...
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OfficeServ 7000 Series Call Server Programming Manual (Continued) Timer Name Default Range Unit Description RECALL WAIT TIME 0-250 SEC This is the time any recall (hold or transfer) continues to recall at your station before it recalls to the operator.
OfficeServ 7000 Series Call Server Programming Manual [502] STATION-WIDE TIMERS Allows certain station timer values to be changed on a per-station basis or for all stations. Item Description NO ANS FWD This timer controls how long the station will ring before Forward on No Answer takes place.
OfficeServ 7000 Series Call Server Programming Manual [503] TRUNK-WIDE TIMERS Allows certain trunk timer values to be changed on a per-trunk basis or for all trunks. Item Description Range ANS.BAK TM ANSWER BACK TIME. This timer is used for certain 0-2500 MSEC types of E&M Signaling and does not affect normal...
OfficeServ 7000 Series Call Server Programming Manual [504] PULSE MAKE/BREAK RATIO Allows the ability to change the value of pulses per second and the duration of the make/break time. This will only affect rotary dial trunks. Item Description MAKE/BREAK RATIO...
OfficeServ 7000 Series Call Server Programming Manual [506] TONE CADENCE Provides the ability to customize the tone cadence on a system-wide basis. The system provides 11 types of tone and three types of tone provided from Central Office or a PBX system can be detected.
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OfficeServ 7000 Series Call Server Programming Manual 4) Dial new value for interrupt times. TRANSFER TONE:0100 (must be four digits) 9900 0100 9900 Press Right Soft button advances cursor and press Left Soft button retreats cursor. If valid entry, system returns to step 2.
Ring Plan with a time that extends past the expired Ring Plan time. CONDITIONS When using a Samsung built-in Voice Mail card that only has day/night mode, the day/night must be set for each RING PLAN in MMC 758, VM DAY/NIGHT. ...
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OfficeServ 7000 Series Call Server Programming Manual Ring Plan 1 Ring Plan 1 is the default Ring Plan for each day. If no Ring Plan destination is entered, the operator group is the default destination. DEFAULT DATA START: NONE END: NONE...
OfficeServ 7000 Series Call Server Programming Manual [510] SLI RING CADENCE Provides the ability to customize the ring cadence for single line ports on a system-wide basis. There are five cadences available. When changing the MMC [510] MMC [510] should not be changed from the default levels without the assistance of the local SAMSUNG distributor.
OfficeServ 7000 Series Call Server Programming Manual [511] MSG WAITING LAMP CADENCE This MMC defines the cadence (flash rate) of single line telephone message waiting lamps on phones connected to systems with an MWSLI card. There are two choices for the MW lamp cadence: continuous and interrupted.
OfficeServ 7000 Series Call Server Programming Manual [513] HOTEL TIMER This MMC is where the Hotel timers for guest-rooms are set. These are system-wide timers that affect all rooms. Refer to your Hotel documentation for more details. Item Description If a room is occupied after the checkout time, an additional day’s CHECK OUT TIME room charge will be automatically added to the room bill.
OfficeServ 7000 Series Call Server Programming Manual [515] DAYLIGHT ASSIGNMENT Defines up to 10 summertime periods. The system time will automatically increase by an hour at 2 a.m. on the assigned Start date and will automatically decrease by an hour at 3 a.m.
OfficeServ 7000 Series Call Server Programming Manual [601] ASSIGN STATION GROUP This MMC is used to build all station groups. There are 40 programmable groups available. The options for setting up these groups are as follows: Option Description TYPE This is the type of group you are creating and can be one of the following: 0 NORMAL: Used to assign stations in a ring group.
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OfficeServ 7000 Series Call Server Programming Manual (Continued) Option Description OVERFLOW This is the timer value that will cause unanswered calls to a group to begin also ringing the NEXT PORT (see below) after this timer has elapsed. If set to 000, no overflow will take place.
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OfficeServ 7000 Series Call Server Programming Manual 7) Dial next feature option and continue. [505] STN GROUP RING:SEQUENTIAL Press Volume button to select option and press Right Soft button. Press Left Soft button to return to step 2. 8) Press Transfer button to save and exit.
OfficeServ 7000 Series Call Server Programming Manual [603] ASSIGN TRUNK GROUP Allows the assignment of trunks to a specific trunk group or to several trunk groups. This is useful in the programming of LCR when more than one trunk is to be in several dialing plans.
OfficeServ 7000 Series Call Server Programming Manual [605] ASSIGN EXTERNAL PAGE ZONE Determines which relays will close when one of the four external page zones is accessed. Using a MIS daughterboard The OfficeServ 7200/7400 system should be equipped with a MIS daughterboard to allow external paging.
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OfficeServ 7000 Series Call Server Programming Manual (Continued) Option Description FINAL DESTINATION This is the final destination for the caller if not answered by a UCD agent. This destination is only reached if (a) the caller dials an exit digit during a message or (b) the retry count has expired.
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OfficeServ 7000 Series Call Server Programming Manual ACTION DISPLAY 1) Press Transfer button and enter 607. [530] UCD OPTION FIRST MSG :61 Display shows: 2) Press Volume button to select UCD group or dial [542] UCD OPTION FIRST MSG :61 group number.
OfficeServ 7000 Series Call Server Programming Manual [609] CALL LOG BLOCK Provides a means of adding or deleting Call Log blocks for an individual phone. With the ability to delete blocks it will not be necessary to waste these on items such as voice mail and DPIMs or phones that do not have displays.
OfficeServ 7000 Series Call Server Programming Manual [612] ALLOW GROUP CONFERENCE This program allows a station to use the Group Conference call feature. Each allowed station can have up to five pre-programmed conference groups. CONDITIONS This feature is only for Large LCD phones. (e.g., ITP-5012L, DS-5012L, WIP-5000M) DEFAULT DATA Large LCD phones are automatically set to allow this feature.
IP network. PUB IP NTWK This determines what MGI ports can be used for enhanced proprietary Samsung VoIP networking between OfficeServ 7000 Series systems on a public IP network. VOIP TRUNK This determines what MGI ports can be used as industry-standard H.323 or SIP VoIP trunks for communications across a private network...
OfficeServ 7000 Series Call Server Programming Manual [616] MGI USER This program selects which specific MGI ports will be dedicated on a per-port basis for IP station/trunk devices. If this MMC is not used, allocation of MGI ports will be controlled by MMC 615.
OfficeServ 7000 Series Call Server Programming Manual [701] ASSIGN COS CONTENTS Similar to MMC 700 but does not allow a copy command. This MMC is primarily used for creating a new COS. If the unsupervised conference feature is allowed, a programmed CONF key must be available to allow re-entry into a conference call.
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OfficeServ 7000 Series Call Server Programming Manual (Continued) Category Description USABLE FEATURE Default Description PAGE * Page zone * Paging PICKUP Call pickup Privacy Release and Bridge REM. HOLD Remote Hold RNG PLAN Ring Mode Change SECURE Barge-In secure SET RLOC...
OfficeServ 7000 Series Call Server Programming Manual [702] TOLL DENY TABLE Provides a way to make toll restriction (call barring) very easy and flexible. There are 500 entries allowed in the deny table and each entry index can be assigned to a class of service.
OfficeServ 7000 Series Call Server Programming Manual [703] TOLL ALLOWANCE TABLE Provides a way to make toll restriction very easy and flexible. There are 500 allowable entries and each entry index can be assigned to a class of service. Each index can have up to 12 digits.
OfficeServ 7000 Series Call Server Programming Manual [704] ASSIGN WILD CHARACTER Provides flexibility to toll restriction (call barring) when a specific numbering plan is desired. There are only three entry tables but more than one digit can be assigned per table if needed.
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OfficeServ 7000 Series Call Server Programming Manual 5) If you want to save the speed dial number and name SYS SPEED DIAL ADD CLI XLT ?NO to the CID translation table. (MMC 728) Press the ANS/RLS button and dial 1 for YES.
OfficeServ 7000 Series Call Server Programming Manual [708] ACCOUNT CODE Enables the account code entry feature. There are 999 available entries. DEFAULT DATA NONE ACTION DISPLAY 1) Press Transfer button and enter 708. ACCOUNT CODE 001: Display shows: 2) Dial code index number. (e.g., 005)
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OfficeServ 7000 Series Call Server Programming Manual 4) Enter via dial keypad the desired access/feature code. TOLL OVERRIDE 3:911 (e.g., 911) Press Right Soft button to enter and return to step 3 and enter more entries. 5) Press Transfer button to save and exit.
OfficeServ 7000 Series Call Server Programming Manual [711] LCR TIME TABLE This table, through the LCR ROUTES, allows calls placed at any given time of day to use the least cost trunk route that is available. When LCR ROUTE ADVANCE is allowed, it is possible for calls to be placed on more expensive trunks on any given time of day.
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OfficeServ 7000 Series Call Server Programming Manual 6) Dial MODIFY DIGITS index number. (e.g., 050) LCR ROUTE (05:2) C:4 G:801 M:050 Press Volume button to selected index number and press Right Soft button to move cursor. LCR ROUTE (05:2) C:4 G:801 M:--- Press Right Soft button to skip step and move cursor to step 2.
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OfficeServ 7000 Series Call Server Programming Manual 6) Press Transfer button to save and exit. Press Speaker button to advance to next MMC. RELATED ITEMS MMC 310 LCR CLASS OF SERVICE MMC 710 LCR DIGIT TABLE MMC 711 LCR TIME TABLE...
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OfficeServ 7000 Series Call Server Programming Manual CONDITIONS If an E&M line is designated as FOLLOW DID TRANS in MMC 416 (ASSIGN E & M/ DID RINGDOWN), calls are terminated according to the station direct dial translation table in MMC 714, DID NUMBER AND NAME TRANSLATION.
OfficeServ 7000 Series Call Server Programming Manual [715] PROGRAMMED STATION MESSAGE Allows custom messages to be programmed or default messages to be changed. ENTERING CHARACTERS Refer to ENTERING CHARACTERS in MMC 104, STATION NAME. There are 15 messages in the system: MESSAGES 01-10 are 16-character pre-programmed default messages.
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OfficeServ 7000 Series Call Server Programming Manual 5) Enter use option number. (0-3) NETWORK CODE 02:1234 USE:CCC Press Volume button to make selection and press Right Soft button to save and return to step 3. 6) Press Transfer button to save and exit.
OfficeServ 7000 Series Call Server Programming Manual [718] MY AREA CODE This MMC defines the home area code and country code. This information is used for caller ID and ISDN calls in defining the area code on incoming calls. This MMC removes the local area code to allow callback without digit modifications in LCR.
OfficeServ 7000 Series Call Server Programming Manual [720] COPY KEY PROGRAMMING Provides a tool for duplicating key assignments from one phone to another. This can be done on a per-station basis or on all stations, but not on a group of stations. A limitation is that the original and target phones must be of the same type.
OfficeServ 7000 Series Call Server Programming Manual [722] STATION KEY PROGRAMMING Allows the customizing of programmable buttons on specific phones and add-on modules (AOMs). For phones, buttons 1 and 2 are set as CALL buttons by default. For AOMs, all buttons are set as DS keys by default. Features are selected by pressing the dial keypad buttons the required number of times.
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OfficeServ 7000 Series Call Server Programming Manual (Continued) Feature Description VMMSG VOICE MAIL MESSAGE KEY (Requires SVMi card) VMSCMT VMS COMMENT (Requires SVM) (This option may not be available in certain OfficeServ models.) VMSMSG VMS MESSAGE (Requires SVM) (This option may not be available in certain OfficeServ models.)
OfficeServ 7000 Series Call Server Programming Manual [723] SYSTEM KEY PROGRAMMING This MMC is similar to MMC 722, Station Key Programming, except that changes are made system-wide rather than on a per-station basis. Features are entered via the dial keypad by pressing numbers as shown in the table.
Please remember that this program is system-wide. NETWORK NUMBER This is where additional LCR access codes are entered if two or more OfficeServ 7000 Series systems are networked together. - LCR-xx: This codes will be translated by NTWK LCR DGT table in MMC824...
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OfficeServ 7000 Series Call Server Programming Manual (Continued) Feature Default Description DICT NONE DICTATION NONE DIRECTORY DIRPK DIRECT PICKUP DISALM DISA ALARM CLEAR DIVERT NONE EXECUTIVE CALL DIVERT TO SECRETARY DLOCK DOOR UNLOCK DO NOT DISTURB DNDO NONE DO NOT DISTURB OVERRIDE...
OfficeServ 7000 Series Call Server Programming Manual [725] SMDR OPTIONS Allows the system administrator to select the information printed on the SMDR report. The following options may be selected: Option Default Description PAGE HEADER This option determines whether a page header will print at the top of each page.
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OfficeServ 7000 Series Call Server Programming Manual ACTION DISPLAY 1) Press Transfer button and enter 725. PAGE HEADER PRINT: YES Display shows: 2) Dial the option number. (e.g., 01) LINE PER PAGE 60 LINE/PAGE Use the Volume buttons to scroll through the options and press Right Soft button to select an option.
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OfficeServ 7000 Series Call Server Programming Manual (Continued) Option Description Default TRUNK FOR DN2 If set to yes, when the voice mail auto attendant system answers a call the system will send data in the DN2 field indicating the originating trunk of the call ringing the VMAA port.
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OfficeServ 7000 Series Call Server Programming Manual EXAMPLES OF VM/AA OPERATION (IN-BAND DTMF DIGIT STRING) In the following example, all call and type data is turned on unless otherwise stated. X is the separator digit, all-default values are used in these examples and [ ] is not used.
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OfficeServ 7000 Series Call Server Programming Manual ACTION DISPLAY 1) Press Transfer button and enter 726. EXT FOR DN1 Display shows: 2) Enter the OPTION number from the above list. TRK FOR DN2 (e.g., 3) Press Volume button to make selection and press Right Soft button to move cursor.
OfficeServ 7000 Series Call Server Programming Manual [728] CID TRANSLATION TABLE Allows the system administrator or technician to associate a CID number received from the central office with a name programmed in this translation table. If there is no match between a received number and a name in this table, ‘no CID name’...
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OfficeServ 7000 Series Call Server Programming Manual ACTION DISPLAY 1) Press Transfer button and enter 731. CLEAR AA MSG MSG01 :NO Display shows: 2) Press Right Soft button to move cursor. CLEAR AA MSG MSG01 :NO Press Volume buttons to select the message that you want to delete.
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OfficeServ 7000 Series Call Server Programming Manual Number conflicts like 2 and 23 or 56 and 567 are allowed in translation table programming. In these cases, the system will compare received digits from AA card after AA TRANS time and transfer to the proper destination.
OfficeServ 7000 Series Call Server Programming Manual [733] AA PLAN TABLE Used to program each AA plan. A plan is a module that processes a call. There are twelve plans available in each AA card. Each plan can route a caller to any group, extension or another plan.
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OfficeServ 7000 Series Call Server Programming Manual CONDITION NONE DEFAULT DATA Option Value PLAN MSG1~6 ALTER MSG INVLID MSG NO ANS MSG XFER MSG BUSY MSG NO STN MSG NO ACT MSG CAMP ON ANS DELAY 1 sec RETRY CNT...
OfficeServ 7000 Series Call Server Programming Manual [735] AA USE TABLE Determines what plan will answer each call. Each AA is assigned a specific plan and each AA group assigned in MMC 601 is assigned a specific plan. When a call is received by an AA port, the appropriate plan will answer the call depending on the port or group that was called.
OfficeServ 7000 Series Call Server Programming Manual [740] STATION PAIR Assigns a secondary station to a phone. This secondary station can be a keyset or single line phone. The secondary station assumes the Call Forwarding, Class of Service, LCR Class, and DND attributes of the primary station. The secondary station will ring when the primary station rings, and vice versa.
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OfficeServ 7000 Series Call Server Programming Manual 3) Dial option number 0-4. (e.g., 1) COST RATE (3) 1ST COST:000 Press Volume button to select option and press Right Soft button to move cursor. 4) Enter data via dial keypad. (e.g., 125=1.25)
CHAPTER 2. MMC Programming [750] SVM SYSTEM This MMC is used for the Samsung Built-In Voice Mail card. There are four options available in this MMC: Option Description SVM AUTO SETUP When the Built-In Voice Mail card starts, part of the power up procedure will download data from the system to determine time, date, what mailboxes to create, and system numbering plan.
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OfficeServ 7000 Series Call Server Programming Manual (Continued) Option Description PSTN TRUNK This option is determine whether download PSTN TRUNK tel number or not. VOIP TRUNK This option is determine whether download SIP TRUNK tel number or not. SPNET TRUNK This option is determine whether download SPNET TRUNK tel number or not.
OfficeServ 7000 Series Call Server Programming Manual [752] AUTO RECORD This MMC is only used for the Samsung Built-In Voice Mail card. Specific stations in the phone system can be assigned to automatically record conversations. When this option is set, all incoming, all outgoing, or all calls (incoming and outgoing) can be recorded.
OfficeServ 7000 Series Call Server Programming Manual [753] WARNING DESTINATION This MMC is only used for the Samsung Built-In Voice Mail card. It provides an emergency destination for calls destined for the card if the card is removed or is offline.
CHAPTER 2. MMC Programming [754] VM HALT This MMC is only used for the Samsung Built-In Voice Mail card or embeded VM in case of OfficeServ 7030, 7070, 7100, 7200 MP20S system. It is used to halt the Voice Mail card or embeded VM.
OfficeServ 7000 Series Call Server Programming Manual [755] VM ALARM This MMC is only used for the Samsung Built-In Voice Mail card or embeded VM. It will generate an alarm message in the mailbox defined in MMC 751 whenever the Voice Mail disk drive reaches a threshold.
CHAPTER 2. MMC Programming [756] ASSIGN VMMOH This MMC is only used for the Samsung Built-In Voice Mail card or embeded VM. It is used to assign each port a Music-On-Hold source for the system from a sound file located on the Voice Mail card hard disk drive. The 100 available sound files are defined as numbers 5000 to 5099.
OfficeServ 7000 Series Call Server Programming Manual [757] VM IN/OUT This MMC is only used for the Samsung Built-In Voice Mail Card or embeded VM. It is used to assign each Voice Mail port as used for incoming, outgoing or both-way calls.
OfficeServ 7000 Series Call Server Programming Manual [759] CLI RINGING This MMC assigns a specific CLI number received from the central office to a specific ring plan destination. Also allows you to reject a specific CLI number and assign priorities.
OfficeServ 7000 Series Call Server Programming Manual [760] ITEM COST TABLE This MMC provides a means to assign a code to a billable item along with a 10-character name for the item. There are a maximum of 100 entries (00 to 99) in the table with item 00 reserved as the code for room deposits, 01 reserved as the code for phone deposits and items 89 to 99 reserved for other PMS stream items.
OfficeServ 7000 Series Call Server Programming Manual [761] TAX RATE SETUP This MMC allows the technician to set up the eight tax rates used in MMC 760. Each tax rate may be defined as a fixed value or as a percentage of the item cost. In addition, a 10- character name may be used to define the reason for the tax.
OfficeServ 7000 Series Call Server Programming Manual [762] ROOM COST RATE This MMC allows the technician to set up the cost rates for a week. Each room cost rate can be assigned with a percentage of the actual room cost from Sunday to Saturday.
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OfficeServ 7000 Series Call Server Programming Manual 5) Enter OUT DIGIT maximum 16 digits, and press (001)OUT DIGIT 7500 Right Soft button to move cursor. 6) Enter USE LCR NUM option number ([2]). (001)USE LCR NUM Press Volume button to select USE LCR NUM and press Right Soft button to move cursor.
OfficeServ 7000 Series Call Server Programming Manual [800] ENABLE TECHNICIAN PROGRAM Used to open and close technician-level programming. If programming is not opened and an attempt is made to access a system MMC, an error message will be displayed. CONDITIONS A 4-digit passcode is required to access this MMC.
OfficeServ 7000 Series Call Server Programming Manual [802] CUSTOMER ACCESS MMC NUMBER Allows the System Administrator (customer) to have access to certain MMCs. For example, it is required that the customer has access to MMC 102, Call Forward, for call forwarding but it is not required that the customer has access to MMC 710, LCR Digit Table, for LCR dial plans.
OfficeServ 7000 Series Call Server Programming Manual [804] SYS I/O MODE This is the program to designate the MODEM port of the system. SERVICE: Service type Number Service Type Description NOT USE Not using IT, Remote Programming BAUD RATE: Transmission time...
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OfficeServ 7000 Series Call Server Programming Manual 5) Press the Transfer button to store the data and complete the procedure or press the Speaker button to store the data and execute the programming process for the next program. RELATED ITEMS Program 725 Designate the option for the call information output.
- DOWNLOAD: download adjusted CID TYPE and TX/ TX gain to SP When changing the MMC [805] ‘MMC [805] TX LEVEL AND GAIN’ should not be changed from the default levels without the assistance of the local SAMSUNG distributor. DEFAULT DATA SOME OPTIONS DEPEND ON COUNTRY ACTION DISPLAY 1) Press Transfer button and enter 805.
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OfficeServ 7000 Series Call Server Programming Manual 3) (When the TX LEVEL CONTROL is selected) a. Select the desired volume level via dial keypad. TX LEVEL CONTROL LEVEL 11 Press Volume button to go to the next volume level and press Right Soft button.
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OfficeServ 7000 Series Call Server Programming Manual DEFAULT DATA DEPENDS ON PHONE TYPE ACTION DISPLAY 1) Press Transfer button and enter 807. VOL.CONTROL:US24 Display shows: KEY TONE VOL:1 2) Enter phone type via dial keypad. VOL.CONTROL:EU24 KEY TONE VOL:1 Press Volume button to make selection and press Right Soft button to move cursor.
OfficeServ 7000 Series Call Server Programming Manual [811] RESET SYSTEM Provides a means of restarting the system. The system can simply be reset or it can be reset and all memory cleared to default values. Extreme care should be taken when using this MMC.
[812] SET COUNTRY CODE Selects the country for correct system programming and operation. When changing the MMC [812] ‘MMC [812] SET COUNTRY CODE’ should not be used from the default levels without the assistance of the local SAMSUNG distributor. DEFAULT DATA NONE ACTION DISPLAY 1) Press Transfer button and enter 812.
OfficeServ 7000 Series Call Server Programming Manual [813] HOTEL OPERATION Allows the installing technician to enable the HOTEL feature. DEFAULT DATA DISABLE ACTION DISPLAY 1) Press Transfer button and enter 813. HOTEL OPERATION DISABLE Display shows: 2) Dial 1 for ENABLE or 0 for DISABLE.
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OfficeServ 7000 Series Call Server Programming Manual ACTION DISPLAY 1) Press Transfer button and enter 815. CUST DBASE: MCDB S:12/01/01 00:00 Display shows: If the Media card is in use, the display shows: CUST DBASE: MCDB MEDIA IS BUSY 2) Press Right Soft button to move cursor.
This option may not be available in certain OfficeServ models. When changing the MMC [816] ‘MMC [816] CONFERENCE GAIN’ is not to correct low volume. To be used with the support of local SAMSUNG Electronics Co. distributor. DEFAULT DATA ACTION DISPLAY 1) Press Transfer button and enter 816.
OfficeServ 7000 Series Call Server Programming Manual [817] STOP MEMORY This function is for memory UNMOUNT, before restart system, Field Description STOP MEDIA Memory UNMOUNT in SD Card. (This option may not be available in certain OfficeServ models.) STOP MEMORY Memory UNMOUNT in SD Card and NAND Flash.
OfficeServ 7000 Series Call Server Programming Manual [819] MEDIA CARD FILE CONTROL Displays the size (in bytes) of various system program files on the Media card. Also allows deletion of a file by selecting the file and pressing the HOLD key if system is not OfficeServ 7100.
OfficeServ 7000 Series Call Server Programming Manual [820] ASSIGN SYSTEM LINK ID This MMC is used to assign the system link ID for PRI and VoIP networking. Up to 100 link IDs can be entered including SELF ID. In addition, each Link ID is associated with the IP address.
OfficeServ 7000 Series Call Server Programming Manual [821] ASSIGN NETWORK TRUNK Assigns the Q-Signaling PRI trunk for networking and let the Q-Signaling PRI trunk be linked with other PBX systems. It is assigned data on a per-TEPRI card basis. Option...
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OfficeServ 7000 Series Call Server Programming Manual ACTION DISPLAY 1) Press Transfer button and enter 823. NETWORK COS (01) 01:CALL OFFER:Y Display shows: 2) Dial the class of service number. (01-30) NETWORK COS (02) 01:CALL OFFER:Y Press Volume button to select and press Right Soft button to move cursor.
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OfficeServ 7000 Series Call Server Programming Manual 7) Enter YES/NO to assign Mailbox to remote 01:601 (60201 DISP:Y MBX:N extension automatically. Press Volume button to select and press Right Soft button to move cursor. 8) Press Transfer button to save and exit.
OfficeServ 7000 Series Call Server Programming Manual [827] CRM DSP MODE SELECT This MMC can assign CRM DSP mode. CRM D-Board can be operated one mode of DTMFR, R2MFC, CID. OfficeServ 7400 allows to configure the mode per DSP in CRM D-Board.
OfficeServ 7000 Series Call Server Programming Manual [828] RCM2 DSP MODE SELECT RCM2 D-Board is operated one mode of R2/CID, R2 only, CID only, B’d TYPE This MMC can assign RCM2 DSP mode. CONDITION RCM2 board must be equiped in LCP.
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OfficeServ 7000 Series Call Server Programming Manual ACTION DISPLAY 1) Press Transfer button and enter 829. [01] DATA TYPE SMDR Display shows: 2) Enter type of data to be printed. [02] DATA TYPE UCD REPORT Press Volume button to select the type and press the Right Soft button to move the cursor.
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OfficeServ 7000 Series Call Server Programming Manual (Continued) Parameter Description IP-UMS SERVER Specify an IP UMS SERVER IP address. (This option may not be available in certain OfficeServ models.) IP-UMS PORT Specify an IP UMS SERVER port. (This option may not be available in certain OfficeServ models.) IP-IVR SERVER Specify an IP IVR SERVER IP address.
OfficeServ 7000 Series Call Server Programming Manual [831] MGI PARAMETERS This MMC provides network configuration of the MGI/OAS card (s) in the system. Parameter Description IP ADDRESS Specifies the IP address for the MGI card. GATEWAY Specifies the designated IP gateway address used for contacting IP devices beyond the local subnet.
OfficeServ 7000 Series Call Server Programming Manual [832] VoIP ACCESS CODE Provides a means to apply the Internet Protocol (IP) address to the VoIP gateway. This MMC also assigns the number of channels that can be used for IP faxes.
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OfficeServ 7000 Series Call Server Programming Manual ACTION DISPLAY 1) Press Transfer button and enter 832. (O:00)ACCESS DGT Display shows the outbound and first access code. 2) Enter 0 for O (outbound) or 1 for I (inbound) code (O:00)ACCESS DGT table.
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OfficeServ 7000 Series Call Server Programming Manual ACTION DISPLAY 1) Press Transfer button and enter 833. TB (000) IP ADDR 1 Display shows the first table number. 0. 0. 0. 0 2) Enter table number (00-62) via dial keypad. TB (000) IP ADDR 1 0.
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OfficeServ 7000 Series Call Server Programming Manual (Continued) Parameter Description Default ALLOW GW CHECK When using a gatekeeper, this permits the H.323 DISABLE gateway to check for gatekeeper presence. CLIR WITH NUMBER When this option is enabled, the CLIP number is...
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OfficeServ 7000 Series Call Server Programming Manual (Continued) Parameter Description Default SILENCE SUP This parameter determines whether silence suppression DISABLE is used. This prevents transmission during the silence period of a call, and conserves bandwidth when enabled. TO RTP GAIN PCM input gain value of DSP.
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OfficeServ 7000 Series Call Server Programming Manual MGI Card parameters Parameter Description Default AUDIO CODEC Selects the Audio Codec of an MGI card. G.729A ECHO CANCEL Enables or disables echo cancellation. This function ENABLE removes the echo that is generated by voice reflection and packet delay.
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DTMF TYPE There are two types of DTMF transmission: INBAND, OUTBAND which is industry standard (H.245) type DTMF transport, and OUTBAND which is a Samsung proprietary method. TOS/DifServ An 8-bit binary value that will be used by external All bits 0...
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OfficeServ 7000 Series Call Server Programming Manual (Continued) Parameter Description Default RRQ FAIL TIME Programs the time frame to re-send Registration 30 seconds Request RAS (RRQ) messages to a gatekeeper. The range is 1~99. GRQ SEND Select ON or OFF for use of Gatekeeper RAS Request (GRQ) messages.
OfficeServ 7000 Series Call Server Programming Manual [837] SIP OPTIONS This MMC permits the adjustments of optional Session Initiation Protocol (SIP) trunk parameters. The MCP supports SIP and H.323 on a per-call-per-port basis. The settings are system wide. When changing IP When changing any IP address/value, listed below, three digits must be input for each (octet) field.
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OfficeServ 7000 Series Call Server Programming Manual SIP Carrier Configuration Parameter Description Default SIP CARRIER Alphanumeric Name of SIP Carrier This indicates the ISP carrire name. User can set this value, but the value doesn’t affect to work of system.
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323 should be entered here. This is only used when MMC 405 value is null. SS TYPE Indicates how SIP call flow will be done; Samsung vs. Samsung Standard. When set to Samsung, system will not follow standard SIP call flow that is recommended in RFCs, but instead will initiate Samsung proprietary call flow.
OfficeServ 7000 Series Call Server Programming Manual [838] PRIVATE IP ADDRESSES This MMC is used to select which SYSTEM IP Address (PRIVATE or PUBLIC) is used to connect other devices via an H.323 or SIP trunk. The device that use the PRIVATE IP Address assigned in this MMC, the PRIVATE SYSTEM IP Address will be used to connect the device.
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OfficeServ 7000 Series Call Server Programming Manual ENTERING USERNAME, AUTH UID, AUTH PWD The characters which are related to VoIP are limited. So it is different to entering special characters in normal case. Refer to the below. Volume Up/Down keys...
OfficeServ 7000 Series Call Server Programming Manual [840] IP PHONE INFORMATION This MMC provides a means to register IP phones with the OfficeServ 7000 Series system. During registration, the IP and MAC addresses are also registered. The User ID and Password must match the table entry in this MMC for the IP phone to be registered.
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OfficeServ 7000 Series Call Server Programming Manual DEFAULT DATA SEE DESCRIPTION ACTION DISPLAY 1) Press Transfer button and enter 840. [3201]USER ID 3201 Display shows: 2) Enter IP phone number via dial keypad. [3210]USER ID 3210 Press Volume button to make selection and press Right Soft button to move cursor.
CHAPTER 2. MMC Programming [841] SYSTEM IP OPTIONS This MMC provides various proprietary Samsung VoIP and IP integration options. The options set in this MMC apply system wide. Option Description Default PHONE VERSION Sets running IP-based phone and new phone software NONE version with the system.
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OfficeServ 7000 Series Call Server Programming Manual (Continued) Option Description Default CTI LINK OPTION Sets CTI link via LAN option with the system. 0 SMDR REPORT: Sets YES or NO for SMDR data to CTI link via LAN. 1 UCD REPORT: Sets YES or NO for UCD data to CTI link via LAN.
OfficeServ 7000 Series Call Server Programming Manual [842] SIP STATION INFORMATION This MMC provides a means of registering the SIP with the OfficeServ 7000 series system. Parameter Description REGISTERED This indicates whether the corresponding standard SIP terminal is registered. IP ADDRESS...
OfficeServ 7000 Series Call Server Programming Manual [843] MPS OPTIONS This MMC provides network configuration of MPS (Media Proxy Server) in the system. This option can be shown in some OfficeServ system. Parameter Description LOCATION Located Cabinet and slot number of MPS.
OfficeServ 7000 Series Call Server Programming Manual [844] UC IP PHONE INFORMATION This MMC provides IP phone’s advance function. Parameter Description XML SERVER URL Specifies the server url for the XML. LDAP SERVER URL Specifies the server url for the LDAP.
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OfficeServ 7000 Series Call Server Programming Manual (Continued) Parameter Description Default (ms) INV RING TM When using an unreliable transmission protocol, the 1000 client cannot verify if the server has received the ACK returned to the server for the INVITE Final Response.
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OfficeServ 7000 Series Call Server Programming Manual DEFAULT DATA SEE DESCRIPTION ACTION DISPLAY 1) Press Transfer button and enter 846. [3301] REGISTERED 2) Dial the WIP number. [3301] REGISTERED Press Volume button to select station and press Right Soft button to move cursor.
OfficeServ 7000 Series Call Server Programming Manual [849] WLAN CONFIGURATION This MMC is used to set the WLAN configuration. Parameter Description REGISTER VoWLAN Enable or disable registration of new WiFi phone. WIP REGIST CLEAR Used to clear the registration of WIP. FORCED mode clearing is used when the device is not connected normally (e.g., device broken),...
OfficeServ 7000 Series Call Server Programming Manual [851] ALARM REPORTING This MMC is used to view, store, print or clear system alarms. Two levels of faults are displayed via an alarm code: major alarms and minor alarms. Major alarms codes are usually service affecting and require a certified technician to determine the fault.
OfficeServ 7000 Series Call Server Programming Manual [852] SYSTEM ALARM ASSIGNMENTS This MMC allows the assignment of system alarms to ring and display on stations that have an Alarm key assigned. The Alarm key is assigned in MMC 722 (Station Key Programming).
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OfficeServ 7000 Series Call Server Programming Manual (Continued) Code Alarm Name Definition MJB01 HDLC Comm Error Communications to LCP lost or faulty. MJB02 Memory Alarm 1 A RAM diagnostic check error has occurred in the MP card. MJB06 IPC MSGQ Over IPC TX queue full error has occurred in the MP card.
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OfficeServ 7000 Series Call Server Programming Manual (Continued) Code Alarm Name Definition MJE05 MGI NTWK Rec The MGI card has restarted because the system detects the card does respond via network link. External ping test. Alarm Data = Cabinet, Slot (Cx-Syy)
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OfficeServ 7000 Series Call Server Programming Manual (Continued) Code Alarm Name Definition MNF38 Card Active Card Active notification MNF39 MEDIA CARD IN MEDIA CARD IN MNF40 MEDIA CARD MEDIA CARD OUT with dismount MNF41 SYS FAN Stop System FAN Stop alarm...
OfficeServ 7000 Series Call Server Programming Manual [853] MAINTENANCE BUSY This MMC is used to place stations, trunks and common resources equipment in a maintenance busy condition. This can be used to isolate suspected intermittent problems. Stations placed in maintenance busy will behave like a station in DND when called.
OfficeServ 7000 Series Call Server Programming Manual [854] DIAGNOSTIC TIME Provides a means to set the Diagnostic Time. The system diagnostics tests include memory audits, internal loopback tests on digital trunks, and DSP, AA DSP tests. Additional tests include CODEC tests on analogue trunk and station cards and tone tests. If the diagnostics cannot complete the tests because of system traffic, the system will abort the tests and retry during the next programmed diagnostic time.
OfficeServ 7000 Series Call Server Programming Manual [856] TECH PROGRAMMING LOGS This MMC lists the date, time and entry location of the last eight times that technician- level programming was accessed. This allows a technician to determine if there was unauthorized access to system programming and where this access occurred.
OfficeServ 7000 Series Call Server Programming Manual [858] OAS CARD SERVICE OAS is composed of MFR, MGI, and MPS. MFR supports a DTMF receiver, MGI processes voice stream and MPS forwards RTP packets. The MMC is used for configuring the number of channels about MFR and MGI. The MMC is only shown in specific OfficeServ models.
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OfficeServ 7000 Series Call Server Programming Manual ACTION DISPLAY 1) Press Transfer button and enter 859. EPLD/PCB VERSION MP40 CARD :V11 Display shows: 2) Enter the option number. EPLD/PCB VERSION C1 M-BOARD :V11 Press Volume button to scroll. 3) Press Transfer button to save and exit.
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OfficeServ 7000 Series Call Server Programming Manual (Continued) Option Description PINGRING SERVICE This is the option to support PING RING SERVICE. The PING RING SERVICE means that the stations which are same pickup group can display the information of a call and ring after designated time just one time.
OfficeServ 7000 Series Call Server Programming Manual [863] SYSTEM NODE INFORMATION This MMC is the program that specifies the system information of SPNET (Samsung Protocol Networking). It is useful when many systems are consisted through SPNET and interlocked with LCR. There are maximum 2000 entries.
OfficeServ 7000 Series Call Server Programming Manual [865] FAN POWER CONTROL This MMC is the program that can control power of FAN located in the cabinet. CONDITIONS When using the MMC [865] This MMC is only shown in OfficeServ 7400 because OfficeServ 7400 only supports FAN POWER CONTROL.
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OfficeServ 7000 Series Call Server Programming Manual 5) Dial digit to select CRM mode. (0-2) C:1-LOC:1-CH:01 DTMFR DTMFR Press Volume button to select and press Right Soft button to move cursor. 6) Press Transfer button to save and exit. Press Speaker button to advance to next MMC.
OfficeServ 7000 Series Call Server Programming Manual [889] DISPLAY SERVER STATUS This MMC displays the history of connection and disconnection to the WIM card and Feature Server with the MCP card. Also allows you to clear the recorded history log.
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OfficeServ 7000 Series Call Server Programming Manual ABBREVIATION Auto Attendant Authentication, Authorization and Accounting Automatic Call Distribution Application Level Gateway Answering Machine Emulation Alternate Mark Inversion Add On Module Access Point Background Music Basic Rate Interface BWBS Basic Wireless Base Station (Access Point)
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OfficeServ 7000 Series Call Server Programming Manual ISDN Integrated Services Digital Network ISUP ISDN User Part IP Telephony Module IP Telephone Keyset Daughterboard Local Area Network Liquid Crystal Display Local Control Processor Least Cost Routing Light Emitting Diode LAN Interface Module...
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OfficeServ 7000 Series Call Server Programming Manual TAPI Telephony Application Programming Interface TCAP Transmission Control Application Part Transmission Control Protocol TEPRI T1E1 Private Rate Interface Trunk Module Controller Trunk User Agent User Agent Client UART Universal Asynchronous Receiver and Transmitter...