This document can not be used without Samsung’s authorization. 1. General Safety Precautions 1. Information contained in this manual is intended for 8. The hob is to be connected to the mains using a use by a qualified service technician. The technician...
This document can not be used without Samsung’s authorization. 2. Specifications 2-1 Induction Heating • The Principle of Induction Heating: When you place your cookware on a cooking zone and you turn it on, the electronic circuits in your induction hob produce “induced currents” in the bottom of the cookware which instantly raise cookware’s temperature.
This document can not be used without Samsung’s authorization. 2. Specifications Basic Model New Model Model Name NZ63J9770EK NZ64K5747BK Control Features Sound on/off Headen Lock Power Level 1~15 level 1~15 level Kichen Timer Timer Alarm Power Control 15+Booster 15+Booster Direct Access...
This document can not be used without Samsung’s authorization. 2-5 Installing the hob 2-5-1 Installing into the countertop NOTE Make a note of the serial number on the appliance rating label prior to installation. This number will be required in the case...
Page 8
This document can not be used without Samsung’s authorization. 2-5 Installing the hob Explanation Size Distance between wall and Induction Min 40 mm Size of depth of Induction 520 mm Distance between Induction and end of table Min 40 mm...
Page 9
This document can not be used without Samsung’s authorization. 2-5 Installing the hob - 7 -...
This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-1 Tools for Removal and Reassembly Tool 1. Tool : Longnose 2. Remarks : PBA hook 1. Tool : Driver 2. Type : ( + ) 3. Remarks : SCREW...
This document can not be used without Samsung’s authorization. 3-2 Replacement of the Assy Top Plate Attention The Ceramic Glass may break if you use force especially on the edge. Parts Explanation Photo Explanation 1. Disconnect power. 2. Remove 4 - side direction 16 Screws securing the Assy Top Plate to the Assy Case Burner.
This document can not be used without Samsung’s authorization. 3-4 Replacement of the Working Coil Explanation Photo COIL WORKING 145 COIL WORKING FLEX COIL WORKING 210 Parts Explanation Photo Explanation Working Coil 1. Bend the Cover-Coil a little. - 10 -...
Page 13
This document can not be used without Samsung’s authorization. 3-4 Replacement of the Working Coil Parts Explanation Photo Explanation 2. Remove Screws securing the Working-Coil 3. Disconnect all lead wires from the Assy-Working Coil. Working Coil 4. For the replacement of Sensor-Top, pull &...
This document can not be used without Samsung’s authorization. 3-5 Replacement of the PBA Parts Explanation Photo Explanation 1. Remove all screws securing the CASE-INDUCTION. 2. Disconnect all wires from the WORKING-COIL. 3. Remove the CASE-INDUCTION. 4. Disconnect all wires from the PBA.
Page 15
This document can not be used without Samsung’s authorization. 3-5 Replacement of the PBA Parts Explanation Photo Explanation 5. Remove all screws securing the PBA. 6. The PBA is fixed in place by a series of hooks. Remove these using a tool Then remove the PBA.
This document can not be used without Samsung’s authorization. 3-6 Replacement of the POWER CABLE Parts Explanation Photo Explanation 1. Remove screws securing the GND WIRE and HOLDER-CABLE. 2. Remove locking holder. Power Cable 3. Pull the POWER CABLE outwards to remove it from the socket.
This document can not be used without Samsung’s authorization. 4. Troubleshooting 4-1 Part Checking method Parts Photo Good No Good 20˚C : 292.9kΩ SENSOR TEMP 40˚C : 118.7kΩ The others (DG32-00015A) 60˚C : 52.76kΩ 80˚C : 25.38kΩ 20˚C : 57.9KΩ ~ 65.5KΩ...
This document can not be used without Samsung’s authorization. 4-2 DEMO mode This mode is for Shop display. At this mode, user can only operate touch key button without burner power on. 1. Touch Lock key for 3 seconds. 2. Touch Timer key for 3 seconds. An acoustic signal will sound.
This document can not be used without Samsung’s authorization. 4-3 Failure Codes 4-3-1 Temp Sensor Information Information Solution Page Code Top Sensor Open Information (Sensor-Top) It occurs due to a defective sensor, misplaced wires, a defective PCB and 18 Page when A/D value that MICOM senses rises over 252.
Page 20
This document can not be used without Samsung’s authorization. 4-3-3 Top Sensor Open Information ( Connect the sensor. Is the sensor connected? : check if the sensor wire is damaged, Replace the wire. if the sensor housing is inserted into the connector of the PCB.
Page 21
This document can not be used without Samsung’s authorization. 4-3-4 Top Sensor Short Information ( Remove any foreign substance Is the sensor terminal part : check if the sensor is slightly shorted. from the shorted part. of the PCB shorted?
Page 22
This document can not be used without Samsung’s authorization. 4-3-5 IGBT Sensor Open Information( Is the sub wire connected? : check if the sub wire is damaged Connect the sub wire. (from Assy-Inverter Module to if the housing is inserted into the Assy Touch PCB) connector of the PCB.
Page 23
This document can not be used without Samsung’s authorization. 4-3-6 IGBT Sensor Short Information ( Is the sub wire connected? : check if the sub wire is damaged Connect the sub wire. (from Assy-Inverter Module to if the housing is inserted into the Assy Touch PCB) connector of the PCB.
Page 24
This document can not be used without Samsung’s authorization. 4-3-7 Key Short Information ( Is the key not recognized at all? Is the key recognized intermittently? Is the key not recognized after cleaning the control panel? Assy Touch PCB is...
Page 25
This document can not be used without Samsung’s authorization. 4-3-8 Touch key data Information ( After connect plug, does the symptom continue? Touch PCB is interrupted Replace the Touch PCB. due to some electrical noise. Perform the operation again and check if it is working properly.
Page 26
This document can not be used without Samsung’s authorization. 4-3-9 Over Temperature Information ( Is the hob operated with Make the hob be cool empty cookware? (Ceramic glass's surface) Is the Top sensor wire Connect the wire connected properly by burner position? properly.
Page 27
This document can not be used without Samsung’s authorization. 4-3-10 Pan Detection Information ( Is the hob operated with Place the cookware no cookware? Is the hob operated with Place the suitable un-suitable cookware? cookware (small size, aluminium, etc) S/W Information After Power ->...
Page 28
This document can not be used without Samsung’s authorization. 4-3-11 DC Motor Locking Information ( Connect the Motor wire. Is the Motor wire connected? Remove the Is there some interference at rotor interference at Motor. or blade of Motor? S/W Information After Power ->...
Page 29
This document can not be used without Samsung’s authorization. 4-3-12 Commnunication information ( Is the wire connected properly? Connect wire propely Is the Main PCB or Sub PCB Update to S/W S/W check properly? Replace the Main PCB and Sub PCB Perform the operation again and check if it is working properly.
This document can not be used without Samsung’s authorization. 4-4 Electrical Malfunction Troubleshooting (Power) No Power Check the circuit breaker. Check terminal block voltage. Check the terminal block connections (220V~240V, 50/60Hz) Replace or Repair the wiring Check the wiring. Check the votage of PCB, SMPS...
Page 31
This document can not be used without Samsung’s authorization. 4-4 Electrical Malfunction Troubleshooting (PCB failure) PCB Failure - Check the input voltage of Repair Faulty wiring - Check Terminal block PCB SMPS (input check- or PCB check voltage(220V~240V). point : 220V~240V ) Reset the circuit braker or check main power.
This document can not be used without Samsung’s authorization. 4-5 Auto Function Check Test Induction Hob can do self check test. If product have some problem, test program will be stopped and display the corresponding information code. Auto Function Check...
This document can not be used without Samsung’s authorization. 5. P.C.B Diagrams 5-1 P.C.B Diagrams : Touch (Control) PCB ( This Document can not be used without Samsung’s authorization ) Parts Number Part Name Function and Role Inverter PBA wire connector...
This document can not be used without Samsung’s authorization. 5. P.C.B Diagrams 5-2 P.C.B Diagrams : SMPS PCB ( This Document can not be used without Samsung’s authorization ) Parts Number Part Name Function and Role CON01 AC Input connector...
This document can not be used without Samsung’s authorization. 5. P.C.B Diagrams 5-3 P.C.B Diagrams : Inverter PCB ( This Document can not be used without Samsung’s authorization ) Parts Number Part Name Function and Role Bridge Diode IC Bridge Diode IC...
This document can not be used without Samsung’s authorization. 6. Wiring Diagrams ( This Document can not be used without Samsung’s authorization ) - 35 -...